2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	34	6	7	4	83	11	53
2017	3 to 10 years in current department or agency	45	36	7	8	4	81	12	82
2017	11 to 20 years in current department or agency	40	29	24	0	7	69	7	36
2017	More than 20 years in current department or agency	25	52	7	0	16	77	16	12
2014	Less than 3 years in current department or agency	46	36	9	9	0	82	9	43
2014	3 to 10 years in current department or agency	42	31	10	16	1	73	17	74
2014	11 to 20 years in current department or agency	48	34	9	3	6	82	9	35
2014	More than 20 years in current department or agency	47	49	4	0	0	96	0	23

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	42	9	7	4	80	11	53
2017	3 to 10 years in current department or agency	30	34	13	13	11	63	24	82
2017	11 to 20 years in current department or agency	30	28	16	13	13	58	26	36
2017	More than 20 years in current department or agency	24	34	9	16	17	58	33	12

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	22	6	4	2	88	6	52
2017	3 to 10 years in current department or agency	59	29	7	4	1	88	5	82
2017	11 to 20 years in current department or agency	55	35	5	2	3	90	5	36
2017	More than 20 years in current department or agency	76	9	16	0	0	84	0	12
2014	Less than 3 years in current department or agency	66	25	7	2	0	91	2	43
2014	3 to 10 years in current department or agency	62	31	6	1	0	93	1	74
2014	11 to 20 years in current department or agency	62	29	0	6	3	91	9	35
2014	More than 20 years in current department or agency	81	19	0	0	0	100	0	22

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	26	6	4	4	87	7	52
2017	3 to 10 years in current department or agency	44	36	12	6	2	80	8	82
2017	11 to 20 years in current department or agency	51	26	16	5	2	77	8	36
2017	More than 20 years in current department or agency	42	25	17	9	8	67	16	12
2014	Less than 3 years in current department or agency	56	33	7	4	0	89	4	43
2014	3 to 10 years in current department or agency	46	35	10	8	1	80	9	74
2014	11 to 20 years in current department or agency	42	37	12	3	6	80	9	35
2014	More than 20 years in current department or agency	62	28	5	5	0	90	5	22

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	21	5	13	4	3	77	17	53
2017	3 to 10 years in current department or agency	30	28	20	11	11	0	58	21	82
2017	11 to 20 years in current department or agency	38	23	19	11	10	0	60	21	36
2017	More than 20 years in current department or agency	24	26	17	7	26	0	50	33	12
2014	Less than 3 years in current department or agency	57	25	14	0	2	2	84	2	43
2014	3 to 10 years in current department or agency	45	22	12	18	1	1	69	19	75
2014	11 to 20 years in current department or agency	40	34	8	6	12	0	74	17	35
2014	More than 20 years in current department or agency	35	25	22	5	12	0	61	17	23

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	17	3	17	4	3	75	21	53
2017	3 to 10 years in current department or agency	31	35	14	11	9	0	65	20	82
2017	11 to 20 years in current department or agency	28	39	13	6	15	0	66	21	36
2017	More than 20 years in current department or agency	24	35	0	16	26	0	58	42	12
2014	Less than 3 years in current department or agency	53	32	11	0	2	2	86	2	43
2014	3 to 10 years in current department or agency	45	27	8	19	1	0	72	20	75
2014	11 to 20 years in current department or agency	25	46	14	0	15	0	71	15	35
2014	More than 20 years in current department or agency	35	30	17	5	12	0	65	17	23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	23	7	11	7	7	2	72	20	53
2017	3 to 10 years in current department or agency	36	25	13	8	8	6	3	67	18	82
2017	11 to 20 years in current department or agency	37	31	8	15	8	0	0	69	23	36
2017	More than 20 years in current department or agency	16	41	17	7	18	0	0	57	25	12
2014	Less than 3 years in current department or agency	46	29	9	7	5	4	0	79	12	43
2014	3 to 10 years in current department or agency	46	17	16	12	7	1	0	65	19	75
2014	11 to 20 years in current department or agency	31	26	20	8	9	3	3	60	18	35
2014	More than 20 years in current department or agency	34	31	21	9	4	0	0	66	13	23

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	29	6	4	4	5	2	85	9	53
2017	3 to 10 years in current department or agency	40	29	18	2	8	1	1	71	11	82
2017	11 to 20 years in current department or agency	51	19	16	10	5	0	0	69	15	36
2017	More than 20 years in current department or agency	58	18	23	0	0	0	0	77	0	12
2014	Less than 3 years in current department or agency	45	20	14	7	5	10	0	72	12	43
2014	3 to 10 years in current department or agency	43	30	4	12	7	0	4	76	20	74
2014	11 to 20 years in current department or agency	45	37	6	6	6	0	0	83	11	35
2014	More than 20 years in current department or agency	38	25	14	8	5	5	4	70	15	23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	21	12	4	4	0	0	81	8	53
2017	3 to 10 years in current department or agency	45	19	16	9	10	0	1	65	19	82
2017	11 to 20 years in current department or agency	40	26	16	12	5	0	0	66	17	36
2017	More than 20 years in current department or agency	58	0	10	32	0	0	0	58	32	12
2014	Less than 3 years in current department or agency	45	24	13	7	2	8	0	76	10	43
2014	3 to 10 years in current department or agency	41	34	9	8	7	0	1	75	15	74
2014	11 to 20 years in current department or agency	40	43	3	6	8	0	0	83	14	35
2014	More than 20 years in current department or agency	38	26	18	10	8	0	0	64	18	23

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	16	10	8	4	0	2	79	12	53
2017	3 to 10 years in current department or agency	45	22	13	7	12	0	1	68	19	82
2017	11 to 20 years in current department or agency	47	24	8	8	13	0	0	71	21	35
2017	More than 20 years in current department or agency	64	28	0	8	0	0	0	92	8	11
2014	Less than 3 years in current department or agency	58	20	7	9	5	2	0	79	14	43
2014	3 to 10 years in current department or agency	39	33	7	8	11	0	2	74	19	74
2014	11 to 20 years in current department or agency	54	17	8	12	8	0	0	71	20	35
2014	More than 20 years in current department or agency	43	34	13	0	10	0	0	77	10	23

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	36	5	11	4	9	78	16	53
2017	3 to 10 years in current department or agency	12	33	15	15	15	9	50	33	82
2017	11 to 20 years in current department or agency	19	26	21	21	8	5	48	30	36
2017	More than 20 years in current department or agency	24	17	7	9	34	9	45	48	12
2014	Less than 3 years in current department or agency	38	38	5	2	0	18	92	3	43
2014	3 to 10 years in current department or agency	35	24	11	21	4	5	63	26	74
2014	11 to 20 years in current department or agency	19	37	9	23	6	6	60	30	35
2014	More than 20 years in current department or agency	26	35	17	10	8	4	63	19	23

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	36	9	13	9	2	68	23	53
2017	3 to 10 years in current department or agency	14	22	27	14	20	2	37	35	82
2017	11 to 20 years in current department or agency	20	33	5	21	21	0	53	42	36
2017	More than 20 years in current department or agency	16	16	0	25	43	0	32	68	12
2014	Less than 3 years in current department or agency	44	33	7	7	2	7	83	10	43
2014	3 to 10 years in current department or agency	27	30	16	16	8	3	58	25	74
2014	11 to 20 years in current department or agency	11	40	6	23	20	0	51	43	35
2014	More than 20 years in current department or agency	21	26	23	17	13	0	47	31	23

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	30	15	15	8	10	58	25	53
2017	3 to 10 years in current department or agency	12	21	23	24	18	3	33	43	82
2017	11 to 20 years in current department or agency	20	15	15	34	16	0	35	50	36
2017	More than 20 years in current department or agency	9	32	7	9	43	0	41	52	12
2014	Less than 3 years in current department or agency	29	40	7	9	2	13	79	13	43
2014	3 to 10 years in current department or agency	22	24	16	27	6	5	48	35	74
2014	11 to 20 years in current department or agency	3	39	20	23	14	0	42	38	35
2014	More than 20 years in current department or agency	13	31	17	27	8	4	45	37	23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	26	10	11	10	7	67	23	52
2017	3 to 10 years in current department or agency	25	23	19	17	14	2	49	32	82
2017	11 to 20 years in current department or agency	28	28	14	18	13	0	55	31	36
2017	More than 20 years in current department or agency	16	32	9	9	34	0	48	43	12
2014	Less than 3 years in current department or agency	33	38	7	5	7	11	80	13	43
2014	3 to 10 years in current department or agency	28	21	12	18	11	10	55	32	74
2014	11 to 20 years in current department or agency	14	23	23	20	14	6	39	37	35
2014	More than 20 years in current department or agency	20	23	27	18	12	0	43	30	23

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	44	19	7	11	2	62	19	53
2017	3 to 10 years in current department or agency	16	23	20	14	24	2	40	39	82
2017	11 to 20 years in current department or agency	20	33	16	21	11	0	53	32	36
2017	More than 20 years in current department or agency	25	16	0	16	43	0	41	59	12
2014	Less than 3 years in current department or agency	35	23	16	5	7	15	68	13	43
2014	3 to 10 years in current department or agency	23	19	15	24	10	8	46	37	73
2014	11 to 20 years in current department or agency	14	37	15	17	17	0	51	35	35
2014	More than 20 years in current department or agency	17	25	22	18	17	0	43	35	23

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	24	19	11	6	2	2	62	18	53
2017	3 to 10 years in current department or agency	20	37	12	18	12	0	1	58	30	82
2017	11 to 20 years in current department or agency	28	33	11	13	15	0	0	61	29	36
2017	More than 20 years in current department or agency	32	26	0	27	15	0	0	58	42	12
2014	Less than 3 years in current department or agency	36	31	16	11	5	2	0	68	16	43
2014	3 to 10 years in current department or agency	28	27	16	17	10	0	1	56	27	74
2014	11 to 20 years in current department or agency	22	32	17	14	15	0	0	54	29	35
2014	More than 20 years in current department or agency	21	36	13	13	17	0	0	57	30	23

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	33	7	18	4	0	71	21	53
2017	3 to 10 years in current department or agency	20	47	12	12	8	1	68	20	82
2017	11 to 20 years in current department or agency	40	29	11	18	2	0	69	20	36
2017	More than 20 years in current department or agency	16	66	19	0	0	0	81	0	12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	24	16	9	11	24	4	49	28	53
2017	3 to 10 years in current department or agency	8	25	12	13	23	14	5	40	45	82
2017	11 to 20 years in current department or agency	25	18	24	15	12	3	2	46	29	36
2017	More than 20 years in current department or agency	24	16	0	16	26	17	0	49	51	12
2014	Less than 3 years in current department or agency	7	27	18	7	5	33	5	53	18	43
2014	3 to 10 years in current department or agency	18	19	13	23	15	12	1	42	43	74
2014	11 to 20 years in current department or agency	8	20	17	20	23	11	0	32	49	35
2014	More than 20 years in current department or agency	12	26	9	9	22	14	8	50	39	23

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	20	13	10	6	2	3	70	16	53
2017	3 to 10 years in current department or agency	32	33	15	12	7	0	1	66	19	82
2017	11 to 20 years in current department or agency	35	31	13	13	7	0	0	66	20	36
2017	More than 20 years in current department or agency	58	25	10	7	0	0	0	83	7	12
2014	Less than 3 years in current department or agency	36	29	14	7	5	10	0	72	12	43
2014	3 to 10 years in current department or agency	31	33	15	8	11	0	2	66	19	74
2014	11 to 20 years in current department or agency	37	37	11	9	6	0	0	74	15	35
2014	More than 20 years in current department or agency	43	30	4	13	9	0	0	73	22	23

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	22	32	5	9	9	10	12	70	24	22
2017	11 to 20 years in current department or agency	9	29	41	10	0	10	0	42	12	10
2014	3 to 10 years in current department or agency	34	40	13	6	7	0	0	74	13	15
2014	11 to 20 years in current department or agency	7	46	24	0	24	0	0	53	24	13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	8	9	2	0	0	81	11	53
2017	3 to 10 years in current department or agency	37	27	9	14	11	0	2	66	26	81
2017	11 to 20 years in current department or agency	43	34	13	8	2	0	0	77	10	36
2017	More than 20 years in current department or agency	41	26	0	7	26	0	0	67	33	12
2014	Less than 3 years in current department or agency	64	27	2	0	0	4	2	98	0	43
2014	3 to 10 years in current department or agency	43	33	11	7	3	3	0	79	10	74
2014	11 to 20 years in current department or agency	22	69	3	6	0	0	0	91	6	35
2014	More than 20 years in current department or agency	43	28	8	9	4	0	8	77	14	23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	23	7	8	6	10	3	76	15	53
2017	3 to 10 years in current department or agency	31	17	16	8	15	10	3	55	27	81
2017	11 to 20 years in current department or agency	41	36	13	8	2	0	0	77	10	36
2017	More than 20 years in current department or agency	24	26	0	16	26	9	0	54	46	12
2014	Less than 3 years in current department or agency	53	20	2	2	0	20	2	94	3	43
2014	3 to 10 years in current department or agency	43	23	14	8	3	10	0	73	12	74
2014	11 to 20 years in current department or agency	28	55	6	6	3	3	0	85	9	35
2014	More than 20 years in current department or agency	38	15	4	17	8	9	8	64	31	23

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	40	10	16	9	0	2	64	26	53
2017	3 to 10 years in current department or agency	29	26	19	19	6	0	0	56	25	82
2017	11 to 20 years in current department or agency	32	36	16	8	8	0	0	68	16	36
2017	More than 20 years in current department or agency	32	0	9	41	18	0	0	32	59	12
2014	Less than 3 years in current department or agency	31	51	5	9	4	0	0	82	13	43
2014	3 to 10 years in current department or agency	27	28	14	20	8	1	1	57	29	74
2014	11 to 20 years in current department or agency	17	43	11	17	11	0	0	60	29	35
2014	More than 20 years in current department or agency	30	44	12	13	0	0	0	74	13	23

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	28	8	0	0	92	0	52
2017	3 to 10 years in current department or agency	57	36	5	2	0	93	2	82
2017	11 to 20 years in current department or agency	60	38	0	0	2	98	2	35
2017	More than 20 years in current department or agency	77	8	9	7	0	84	7	12
2014	Less than 3 years in current department or agency	60	35	4	0	0	96	0	43
2014	3 to 10 years in current department or agency	56	32	9	0	3	88	3	74
2014	11 to 20 years in current department or agency	65	32	0	3	0	97	3	35
2014	More than 20 years in current department or agency	55	40	4	0	0	96	0	23

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	31	6	0	0	94	0	52
2017	3 to 10 years in current department or agency	55	36	5	4	0	92	4	82
2017	11 to 20 years in current department or agency	71	24	2	0	2	95	2	35
2017	More than 20 years in current department or agency	77	16	7	0	0	93	0	12
2014	Less than 3 years in current department or agency	65	33	2	0	0	98	0	43
2014	3 to 10 years in current department or agency	60	33	3	3	1	93	4	74
2014	11 to 20 years in current department or agency	71	26	0	3	0	97	3	35
2014	More than 20 years in current department or agency	55	41	4	0	0	96	0	23

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	44	11	11	9	2	0	68	21	53
2017	3 to 10 years in current department or agency	24	17	18	19	16	6	0	44	37	82
2017	11 to 20 years in current department or agency	25	25	18	11	21	0	0	50	31	36
2017	More than 20 years in current department or agency	24	9	16	17	35	0	0	32	52	12
2014	Less than 3 years in current department or agency	26	26	26	5	0	14	2	63	6	42
2014	3 to 10 years in current department or agency	28	25	21	12	12	1	0	54	24	75
2014	11 to 20 years in current department or agency	11	26	23	17	23	0	0	37	40	35
2014	More than 20 years in current department or agency	21	27	26	14	12	0	0	47	26	23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	32	12	22	14	4	9	45	41	53
2017	3 to 10 years in current department or agency	6	16	22	15	34	1	6	24	53	82
2017	11 to 20 years in current department or agency	12	5	20	21	37	0	5	18	61	36
2017	More than 20 years in current department or agency	16	16	17	16	35	0	0	32	50	12
2014	Less than 3 years in current department or agency	18	24	14	20	7	13	4	51	33	43
2014	3 to 10 years in current department or agency	15	22	12	16	28	4	2	40	47	75
2014	11 to 20 years in current department or agency	3	20	20	17	35	3	3	24	55	35
2014	More than 20 years in current department or agency	12	13	10	17	44	0	4	26	64	23

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	27	10	8	8	0	0	75	15	53
2017	3 to 10 years in current department or agency	33	27	13	17	9	0	1	60	26	82
2017	11 to 20 years in current department or agency	24	39	16	13	7	0	0	64	20	36
2017	More than 20 years in current department or agency	24	35	7	27	8	0	0	58	35	12
2014	Less than 3 years in current department or agency	31	44	11	9	2	2	0	77	12	43
2014	3 to 10 years in current department or agency	21	43	15	8	11	0	1	65	20	74
2014	11 to 20 years in current department or agency	11	54	6	14	15	0	0	65	29	35
2014	More than 20 years in current department or agency	25	36	13	17	10	0	0	61	26	23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	39	6	8	8	0	0	79	15	53
2017	3 to 10 years in current department or agency	24	34	19	9	12	0	1	59	21	82
2017	11 to 20 years in current department or agency	38	31	16	5	11	0	0	69	16	36
2017	More than 20 years in current department or agency	32	17	25	10	16	0	0	50	26	12
2014	Less than 3 years in current department or agency	36	35	18	5	5	2	0	72	9	43
2014	3 to 10 years in current department or agency	28	31	18	5	16	0	1	60	22	74
2014	11 to 20 years in current department or agency	31	34	14	12	9	0	0	65	20	35
2014	More than 20 years in current department or agency	38	31	13	9	10	0	0	69	18	23

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	46	7	6	8	0	80	13	53
2017	3 to 10 years in current department or agency	28	31	18	11	10	2	61	21	81
2017	11 to 20 years in current department or agency	40	29	11	10	10	0	69	20	36
2017	More than 20 years in current department or agency	32	26	7	17	17	0	58	35	12
2014	Less than 3 years in current department or agency	38	44	5	13	0	0	82	13	43
2014	3 to 10 years in current department or agency	30	31	22	8	9	0	60	18	74
2014	11 to 20 years in current department or agency	25	40	8	17	9	0	66	26	35
2014	More than 20 years in current department or agency	38	35	0	17	10	0	73	27	23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	41	9	9	6	5	2	74	16	53
2017	3 to 10 years in current department or agency	23	24	24	16	12	1	1	47	28	82
2017	11 to 20 years in current department or agency	17	39	18	13	13	0	0	55	27	36
2017	More than 20 years in current department or agency	16	16	25	9	35	0	0	32	43	12

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	26	15	6	6	2	0	73	12	52
2017	3 to 10 years in current department or agency	41	34	9	9	7	0	0	76	16	82
2017	11 to 20 years in current department or agency	49	29	14	3	5	0	0	78	8	35
2017	More than 20 years in current department or agency	51	24	24	0	0	0	0	76	0	12
2014	Less than 3 years in current department or agency	40	37	11	11	0	0	0	77	11	43
2014	3 to 10 years in current department or agency	39	28	10	13	8	0	2	69	21	74
2014	11 to 20 years in current department or agency	34	51	11	3	0	0	0	86	3	35
2014	More than 20 years in current department or agency	26	48	17	4	4	0	0	74	8	23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	21	12	10	6	0	16	68	19	52
2017	3 to 10 years in current department or agency	44	19	5	11	6	0	16	75	20	82
2017	11 to 20 years in current department or agency	61	29	0	8	0	0	2	92	8	35
2017	More than 20 years in current department or agency	67	26	0	7	0	0	0	93	7	12
2014	Less than 3 years in current department or agency	47	33	7	5	0	2	7	88	5	43
2014	3 to 10 years in current department or agency	34	34	7	10	3	1	11	78	14	74
2014	11 to 20 years in current department or agency	46	35	6	6	5	0	3	83	11	35
2014	More than 20 years in current department or agency	38	36	4	8	0	0	13	86	9	23

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	41	19	0	3	7	0	77	3	53
2017	3 to 10 years in current department or agency	32	34	16	4	11	1	2	68	15	82
2017	11 to 20 years in current department or agency	33	31	28	8	0	0	0	64	8	36
2017	More than 20 years in current department or agency	17	50	33	0	0	0	0	67	0	12
2014	Less than 3 years in current department or agency	22	51	11	9	4	2	0	74	14	43
2014	3 to 10 years in current department or agency	39	30	20	7	1	0	3	71	8	73
2014	11 to 20 years in current department or agency	17	52	14	8	8	0	0	69	17	35
2014	More than 20 years in current department or agency	19	38	34	9	0	0	0	57	9	23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	21	4	2	6	0	2	88	8	53
2017	3 to 10 years in current department or agency	51	20	13	6	4	3	2	76	10	82
2017	11 to 20 years in current department or agency	47	31	10	3	0	0	9	85	3	35
2017	More than 20 years in current department or agency	49	42	0	0	0	0	9	100	0	12
2014	Less than 3 years in current department or agency	60	22	7	2	5	4	0	86	7	43
2014	3 to 10 years in current department or agency	53	18	7	12	5	0	5	74	18	74
2014	11 to 20 years in current department or agency	60	26	6	3	0	3	3	91	3	35
2014	More than 20 years in current department or agency	45	28	9	5	9	0	5	77	14	22

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	21	55	25	53
2017	3 to 10 years in current department or agency	21	52	27	82
2017	11 to 20 years in current department or agency	20	45	35	36
2017	More than 20 years in current department or agency	24	41	35	12
2014	Less than 3 years in current department or agency	20	57	22	43
2014	3 to 10 years in current department or agency	21	52	27	75
2014	11 to 20 years in current department or agency	11	46	43	35
2014	More than 20 years in current department or agency	21	60	19	23

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	9	40	26	17	8	11
2017	3 to 10 years in current department or agency	16	6	50	16	0	11	18
2014	3 to 10 years in current department or agency	25	6	63	6	9999	0	16

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	29	3	6	4	0	87	9	53
2017	3 to 10 years in current department or agency	48	30	15	3	2	1	79	6	82
2017	11 to 20 years in current department or agency	46	35	11	3	6	0	81	8	35
2017	More than 20 years in current department or agency	57	27	7	0	0	9	92	0	12
2014	Less than 3 years in current department or agency	53	33	7	5	2	0	86	7	43
2014	3 to 10 years in current department or agency	47	35	11	4	3	0	82	7	74
2014	11 to 20 years in current department or agency	57	29	9	6	0	0	85	6	35
2014	More than 20 years in current department or agency	60	23	17	0	0	0	83	0	23

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	31	4	7	6	0	83	13	53
2017	3 to 10 years in current department or agency	37	39	12	9	4	0	76	12	81
2017	11 to 20 years in current department or agency	27	41	22	8	2	0	68	10	36
2017	More than 20 years in current department or agency	32	34	0	9	26	0	66	34	12
2014	Less than 3 years in current department or agency	46	40	5	0	2	7	93	2	43
2014	3 to 10 years in current department or agency	42	39	10	5	3	1	82	8	74
2014	11 to 20 years in current department or agency	31	55	6	3	6	0	85	9	35
2014	More than 20 years in current department or agency	44	27	13	13	4	0	70	17	23

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	15	37	24	9	2	0	33	29	53
2017	3 to 10 years in current department or agency	7	31	33	19	6	1	2	26	40	82
2017	11 to 20 years in current department or agency	3	21	54	10	12	0	0	22	24	36
2017	More than 20 years in current department or agency	9	26	47	18	0	0	0	18	35	12
2014	Less than 3 years in current department or agency	5	21	26	29	9	11	0	42	28	43
2014	3 to 10 years in current department or agency	8	31	31	21	8	0	0	29	40	74
2014	11 to 20 years in current department or agency	6	31	43	20	0	0	0	20	37	35
2014	More than 20 years in current department or agency	10	25	34	27	4	0	0	31	35	23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	9	17	32	27	6	2	64	18	53
2017	3 to 10 years in current department or agency	6	21	28	26	16	0	4	44	27	82
2017	11 to 20 years in current department or agency	5	14	51	28	3	0	0	30	19	36
2017	More than 20 years in current department or agency	8	17	26	40	9	0	0	49	25	12
2014	Less than 3 years in current department or agency	2	2	13	36	27	17	2	78	6	43
2014	3 to 10 years in current department or agency	2	16	26	30	24	2	1	55	19	74
2014	11 to 20 years in current department or agency	5	11	32	32	17	3	0	50	17	35
2014	More than 20 years in current department or agency	10	16	21	31	21	0	0	52	26	23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	19	18	23	23	0	0	46	36	52
2017	3 to 10 years in current department or agency	12	24	25	20	12	2	5	34	39	82
2017	11 to 20 years in current department or agency	27	26	31	7	9	0	0	16	53	36
2017	More than 20 years in current department or agency	27	26	25	15	7	0	0	22	53	12
2014	Less than 3 years in current department or agency	7	18	23	27	18	8	0	48	27	43
2014	3 to 10 years in current department or agency	15	25	23	19	15	0	2	35	41	73
2014	11 to 20 years in current department or agency	35	23	25	17	0	0	0	17	58	35
2014	More than 20 years in current department or agency	8	52	13	10	16	0	0	26	60	23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	17	25	30	17	0	2	47	27	53
2017	3 to 10 years in current department or agency	11	12	38	27	8	0	3	37	24	81
2017	11 to 20 years in current department or agency	5	18	42	21	15	0	0	35	23	36
2017	More than 20 years in current department or agency	0	10	73	18	0	0	0	18	10	12
2014	Less than 3 years in current department or agency	7	13	23	27	18	11	2	51	23	43
2014	3 to 10 years in current department or agency	11	8	35	31	12	0	3	45	19	74
2014	11 to 20 years in current department or agency	8	17	37	32	6	0	0	37	25	35
2014	More than 20 years in current department or agency	10	23	44	15	9	0	0	24	32	22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	24	34	9	15	2	5	25	38	53
2017	3 to 10 years in current department or agency	23	18	28	22	5	0	3	28	43	82
2017	11 to 20 years in current department or agency	11	36	46	5	3	0	0	7	47	36
2017	More than 20 years in current department or agency	17	35	39	9	0	0	0	9	52	12
2014	Less than 3 years in current department or agency	9	13	25	20	13	13	7	41	28	43
2014	3 to 10 years in current department or agency	15	18	32	21	11	1	2	33	34	74
2014	11 to 20 years in current department or agency	23	31	32	14	0	0	0	14	54	35
2014	More than 20 years in current department or agency	9	34	30	27	0	0	0	27	43	23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	6	30	35	17	7	0	56	12	52
2017	3 to 10 years in current department or agency	6	10	32	26	18	2	6	48	17	82
2017	11 to 20 years in current department or agency	3	5	39	39	14	0	0	53	8	35
2017	More than 20 years in current department or agency	0	16	34	41	9	0	0	50	16	12
2014	Less than 3 years in current department or agency	2	6	25	31	20	13	2	61	10	43
2014	3 to 10 years in current department or agency	0	11	39	24	19	2	5	46	12	74
2014	11 to 20 years in current department or agency	6	12	25	34	14	6	3	53	19	35
2014	More than 20 years in current department or agency	9	4	9	61	17	0	0	78	13	23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	18	24	23	18	3	0	42	33	53
2017	3 to 10 years in current department or agency	12	23	36	15	12	1	1	27	36	82
2017	11 to 20 years in current department or agency	21	22	38	10	9	0	0	19	43	36
2017	More than 20 years in current department or agency	27	32	41	0	0	0	0	0	59	12
2014	Less than 3 years in current department or agency	11	13	21	29	16	10	0	49	28	43
2014	3 to 10 years in current department or agency	18	24	19	19	13	2	5	35	45	74
2014	11 to 20 years in current department or agency	35	23	31	3	9	0	0	11	58	35
2014	More than 20 years in current department or agency	9	30	39	13	9	0	0	22	39	23

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	24	9	11	4	2	0	76	15	53
2017	3 to 10 years in current department or agency	40	29	7	10	14	0	0	69	24	81
2017	11 to 20 years in current department or agency	38	39	8	5	10	0	0	77	15	36
2017	More than 20 years in current department or agency	50	26	0	7	17	0	0	76	24	12
2014	Less than 3 years in current department or agency	38	29	14	11	5	2	2	69	16	43
2014	3 to 10 years in current department or agency	36	31	8	15	10	0	0	67	25	74
2014	11 to 20 years in current department or agency	31	43	12	12	3	0	0	74	14	35
2014	More than 20 years in current department or agency	31	38	10	5	13	0	4	72	18	22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	5	11	4	0	0	80	15	53
2017	3 to 10 years in current department or agency	37	32	8	13	9	1	0	70	22	82
2017	11 to 20 years in current department or agency	39	39	10	10	2	0	0	78	12	36
2017	More than 20 years in current department or agency	24	35	7	17	17	0	0	58	34	12
2014	Less than 3 years in current department or agency	46	38	2	7	5	0	2	86	12	43
2014	3 to 10 years in current department or agency	38	42	6	11	4	0	0	79	15	74
2014	11 to 20 years in current department or agency	46	37	12	3	3	0	0	83	6	35
2014	More than 20 years in current department or agency	48	22	9	4	12	0	4	74	17	23

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	36	8	2	6	7	2	84	8	53
2017	3 to 10 years in current department or agency	30	26	18	4	8	14	0	65	14	82
2017	11 to 20 years in current department or agency	27	42	23	0	0	8	0	75	0	36
2017	More than 20 years in current department or agency	41	17	16	0	26	0	0	58	26	12
2014	Less than 3 years in current department or agency	39	32	16	0	2	11	0	79	3	43
2014	3 to 10 years in current department or agency	36	33	17	5	4	3	3	73	10	75
2014	11 to 20 years in current department or agency	34	29	26	3	0	6	3	68	3	35
2014	More than 20 years in current department or agency	39	28	13	4	5	5	5	75	10	22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	40	4	4	4	7	0	87	9	53
2017	3 to 10 years in current department or agency	29	34	17	7	11	2	0	65	18	82
2017	11 to 20 years in current department or agency	27	44	18	8	0	2	0	74	8	36
2017	More than 20 years in current department or agency	34	40	9	0	17	0	0	74	17	12
2014	Less than 3 years in current department or agency	41	43	2	0	2	11	0	95	3	43
2014	3 to 10 years in current department or agency	38	36	9	8	4	4	0	77	13	75
2014	11 to 20 years in current department or agency	40	37	15	0	3	3	3	81	3	35
2014	More than 20 years in current department or agency	43	23	17	4	8	4	0	69	13	23

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	36	11	2	0	0	0	87	2	53
2017	3 to 10 years in current department or agency	40	34	9	7	9	0	0	74	16	82
2017	11 to 20 years in current department or agency	47	35	6	2	8	0	3	84	11	35
2017	More than 20 years in current department or agency	41	17	9	16	17	0	0	58	33	12
2014	Less than 3 years in current department or agency	66	27	4	0	0	2	0	96	0	43
2014	3 to 10 years in current department or agency	48	34	5	10	3	0	0	82	13	75
2014	11 to 20 years in current department or agency	36	37	12	9	6	0	0	74	15	35
2014	More than 20 years in current department or agency	39	26	22	5	8	0	0	65	13	23

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	21	15	4	16	11	9	56	25	53
2017	3 to 10 years in current department or agency	22	28	9	14	24	4	0	52	39	82
2017	11 to 20 years in current department or agency	33	23	14	13	15	0	2	58	28	36
2017	More than 20 years in current department or agency	41	9	17	7	26	0	0	50	33	12
2014	Less than 3 years in current department or agency	22	33	16	7	7	8	7	65	16	43
2014	3 to 10 years in current department or agency	25	19	16	13	17	4	6	49	33	74
2014	11 to 20 years in current department or agency	23	28	14	17	8	3	6	56	28	35
2014	More than 20 years in current department or agency	21	25	18	4	21	0	10	51	28	23

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	28	8	0	0	2	92	0	53
2017	3 to 10 years in current department or agency	57	32	8	0	1	2	91	1	81
2017	11 to 20 years in current department or agency	50	35	8	3	5	0	85	7	36
2017	More than 20 years in current department or agency	50	25	0	18	8	0	74	26	12
2014	Less than 3 years in current department or agency	71	23	2	0	0	4	98	0	43
2014	3 to 10 years in current department or agency	68	22	7	4	0	0	89	4	75
2014	11 to 20 years in current department or agency	51	43	6	0	0	0	94	0	35
2014	More than 20 years in current department or agency	56	25	9	5	4	0	82	10	23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	39	5	6	5	9	0	82	12	53
2017	3 to 10 years in current department or agency	31	33	11	11	8	6	0	68	21	81
2017	11 to 20 years in current department or agency	35	39	5	11	10	0	0	74	21	36
2017	More than 20 years in current department or agency	32	9	16	17	26	0	0	41	43	12
2014	Less than 3 years in current department or agency	40	35	9	7	5	5	0	79	12	43
2014	3 to 10 years in current department or agency	36	28	15	8	9	3	0	67	18	75
2014	11 to 20 years in current department or agency	34	43	6	11	3	0	3	79	15	35
2014	More than 20 years in current department or agency	34	30	9	18	4	0	5	67	23	23

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	33	22	8	6	12	0	59	15	53
2017	3 to 10 years in current department or agency	14	33	21	11	12	9	0	52	25	82
2017	11 to 20 years in current department or agency	22	41	15	11	8	2	0	65	19	36
2017	More than 20 years in current department or agency	41	26	0	17	16	0	0	67	33	12
2014	Less than 3 years in current department or agency	24	36	9	7	2	21	0	77	11	43
2014	3 to 10 years in current department or agency	20	32	16	16	7	8	1	57	25	75
2014	11 to 20 years in current department or agency	14	31	29	18	3	3	3	47	22	35
2014	More than 20 years in current department or agency	21	26	17	9	13	0	15	55	25	23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	19	16	7	13	21	6	51	27	53
2017	3 to 10 years in current department or agency	14	24	17	18	16	8	2	43	39	82
2017	11 to 20 years in current department or agency	27	30	25	8	5	3	3	60	14	36
2017	More than 20 years in current department or agency	15	34	0	34	17	0	0	49	51	12
2014	Less than 3 years in current department or agency	20	26	20	9	5	16	4	57	17	43
2014	3 to 10 years in current department or agency	22	17	16	8	19	11	6	48	33	75
2014	11 to 20 years in current department or agency	22	12	23	20	15	9	0	37	38	35
2014	More than 20 years in current department or agency	21	26	17	9	13	4	10	55	25	23

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	46	2	21	4	0	73	25	53
2017	3 to 10 years in current department or agency	19	45	10	20	6	0	64	26	82
2017	11 to 20 years in current department or agency	33	44	8	8	7	0	76	16	36
2017	More than 20 years in current department or agency	16	42	7	9	26	0	58	35	12
2014	Less than 3 years in current department or agency	27	51	7	11	2	2	79	14	43
2014	3 to 10 years in current department or agency	27	49	11	9	4	0	76	13	74
2014	11 to 20 years in current department or agency	37	40	3	14	6	0	77	20	35
2014	More than 20 years in current department or agency	43	44	4	8	0	0	87	8	23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	34	5	10	7	77	17	53
2017	3 to 10 years in current department or agency	38	36	6	14	6	74	20	82
2017	11 to 20 years in current department or agency	61	31	5	3	0	92	3	36
2017	More than 20 years in current department or agency	47	27	17	0	8	74	8	11
2014	Less than 3 years in current department or agency	47	33	9	9	2	80	11	43
2014	3 to 10 years in current department or agency	47	31	10	4	8	78	12	74
2014	11 to 20 years in current department or agency	51	29	3	12	5	80	17	35
2014	More than 20 years in current department or agency	55	37	0	4	4	92	8	23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	39	5	11	2	0	82	13	52
2017	3 to 10 years in current department or agency	32	43	10	9	6	0	75	15	82
2017	11 to 20 years in current department or agency	52	30	6	8	5	0	82	13	35
2017	More than 20 years in current department or agency	32	33	0	27	8	0	65	35	12
2014	Less than 3 years in current department or agency	56	39	0	0	2	2	98	2	43
2014	3 to 10 years in current department or agency	42	32	13	10	4	0	74	14	74
2014	11 to 20 years in current department or agency	40	43	9	6	3	0	83	9	35
2014	More than 20 years in current department or agency	53	26	13	8	0	0	79	8	23

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	21	5	2	4	2	2	88	6	53
2017	3 to 10 years in current department or agency	61	24	6	4	2	0	3	88	6	82
2017	11 to 20 years in current department or agency	73	21	0	5	0	0	0	95	5	36
2017	More than 20 years in current department or agency	58	34	0	0	8	0	0	92	8	12
2014	Less than 3 years in current department or agency	76	20	2	0	2	0	0	96	2	43
2014	3 to 10 years in current department or agency	66	24	4	4	3	0	0	89	7	74
2014	11 to 20 years in current department or agency	80	14	0	3	0	0	3	97	3	35
2014	More than 20 years in current department or agency	70	13	13	4	0	0	0	83	4	23

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	31	7	4	0	0	0	89	4	53
2017	3 to 10 years in current department or agency	56	22	12	2	7	0	1	78	9	82
2017	11 to 20 years in current department or agency	79	14	5	3	0	0	0	92	3	36
2017	More than 20 years in current department or agency	66	25	0	9	0	0	0	91	9	12
2014	Less than 3 years in current department or agency	69	22	0	5	4	0	0	91	9	43
2014	3 to 10 years in current department or agency	54	22	7	10	3	0	4	80	13	74
2014	11 to 20 years in current department or agency	77	8	3	9	0	3	0	88	9	35
2014	More than 20 years in current department or agency	64	24	0	9	4	0	0	88	12	23

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	23	9	6	2	0	82	8	53
2017	3 to 10 years in current department or agency	61	22	5	3	7	2	85	11	82
2017	11 to 20 years in current department or agency	77	10	5	8	0	0	87	8	36
2017	More than 20 years in current department or agency	84	7	0	9	0	0	91	9	12
2014	Less than 3 years in current department or agency	69	18	7	2	0	5	91	2	43
2014	3 to 10 years in current department or agency	56	19	9	4	5	7	81	10	74
2014	11 to 20 years in current department or agency	63	17	8	3	0	9	88	3	35
2014	More than 20 years in current department or agency	64	14	0	14	4	4	82	18	23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	14	4	0	0	0	96	0	53
2017	3 to 10 years in current department or agency	77	13	3	1	2	3	93	4	82
2017	11 to 20 years in current department or agency	84	11	2	2	0	0	95	2	36
2017	More than 20 years in current department or agency	84	7	0	0	9	0	91	9	12
2014	Less than 3 years in current department or agency	80	11	4	2	0	2	93	2	43
2014	3 to 10 years in current department or agency	71	15	4	1	3	5	91	4	74
2014	11 to 20 years in current department or agency	77	9	0	3	3	9	94	6	35
2014	More than 20 years in current department or agency	75	15	5	6	0	0	90	6	21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	28	11	8	4	0	0	78	11	53
2017	3 to 10 years in current department or agency	44	37	3	6	5	1	3	85	11	82
2017	11 to 20 years in current department or agency	55	26	13	3	0	3	0	84	3	36
2017	More than 20 years in current department or agency	57	25	0	9	10	0	0	82	18	12
2014	Less than 3 years in current department or agency	56	18	7	2	4	8	5	85	8	43
2014	3 to 10 years in current department or agency	46	23	11	4	5	5	5	77	10	75
2014	11 to 20 years in current department or agency	74	9	6	3	3	3	3	88	6	35
2014	More than 20 years in current department or agency	51	14	4	10	8	4	9	75	20	23

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	28	4	4	4	2	0	89	8	53
2017	3 to 10 years in current department or agency	65	16	7	6	1	1	4	85	8	82
2017	11 to 20 years in current department or agency	68	19	8	0	0	5	0	92	0	36
2017	More than 20 years in current department or agency	66	17	9	9	0	0	0	83	9	12
2014	Less than 3 years in current department or agency	76	11	2	0	2	9	0	95	3	43
2014	3 to 10 years in current department or agency	55	22	11	3	3	3	5	83	6	75
2014	11 to 20 years in current department or agency	74	15	0	3	0	6	3	97	3	35
2014	More than 20 years in current department or agency	68	10	13	4	4	0	0	78	9	23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	13	87	53
2017	3 to 10 years in current department or agency	27	73	82
2017	11 to 20 years in current department or agency	18	82	36
2014	Less than 3 years in current department or agency	18	82	43
2014	3 to 10 years in current department or agency	23	77	75
2014	11 to 20 years in current department or agency	27	73	34
2014	More than 20 years in current department or agency	29	71	23

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	25	23
2014	3 to 10 years in current department or agency	29	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	87	23
2014	3 to 10 years in current department or agency	69	17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	22	23
2014	3 to 10 years in current department or agency	0	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23
2014	3 to 10 years in current department or agency	0	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23
2014	3 to 10 years in current department or agency	0	17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23
2014	3 to 10 years in current department or agency	0	17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	47	23
2014	3 to 10 years in current department or agency	34	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	61	23
2014	3 to 10 years in current department or agency	52	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	52	23
2014	3 to 10 years in current department or agency	28	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	49	23
2014	3 to 10 years in current department or agency	52	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	43	23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	60	23
2014	3 to 10 years in current department or agency	47	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	31	23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23
2014	3 to 10 years in current department or agency	0	17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23
2014	3 to 10 years in current department or agency	0	17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	48	23
2014	3 to 10 years in current department or agency	53	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	35	23

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	69	23
2014	3 to 10 years in current department or agency	30	17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	52	23
2014	3 to 10 years in current department or agency	29	17

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	22	23

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	35	23

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	29	17

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	16

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	22
2014	3 to 10 years in current department or agency	0	16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	28	22
2014	3 to 10 years in current department or agency	30	16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	54	22
2014	3 to 10 years in current department or agency	42	16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	16

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	69	22
2014	3 to 10 years in current department or agency	43	16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	22

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	0	23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	11	20	7	4	41	5	42	20	53
2017	3 to 10 years in current department or agency	10	9	25	12	14	26	4	28	37	82
2017	11 to 20 years in current department or agency	6	22	21	14	13	17	8	37	35	36
2017	More than 20 years in current department or agency	16	9	8	16	17	26	9	37	51	12
2014	Less than 3 years in current department or agency	22	2	16	2	2	48	7	55	10	43
2014	3 to 10 years in current department or agency	8	21	18	7	8	33	5	48	24	75
2014	11 to 20 years in current department or agency	11	20	20	9	14	14	11	42	31	35
2014	More than 20 years in current department or agency	17	17	18	0	21	17	9	46	29	23

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	35	7	11	4	14	0	75	17	53
2017	3 to 10 years in current department or agency	21	21	19	12	11	16	0	50	27	81
2017	11 to 20 years in current department or agency	30	25	16	13	10	6	0	58	25	36
2017	More than 20 years in current department or agency	25	25	16	9	26	0	0	50	35	12
2014	Less than 3 years in current department or agency	31	25	13	5	2	24	0	73	9	43
2014	3 to 10 years in current department or agency	24	27	19	9	7	13	0	60	19	75
2014	11 to 20 years in current department or agency	20	43	12	9	11	3	3	66	21	35
2014	More than 20 years in current department or agency	25	21	26	0	17	4	5	52	19	23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	14	86	81
2017	11 to 20 years in current department or agency	0	100	35
2014	11 to 20 years in current department or agency	0	100	35

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	92	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	43	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	74	12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	42	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	58	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	91	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	9	17	0	6	50	6	48	13	52
2017	3 to 10 years in current department or agency	15	13	17	2	5	43	5	54	14	82
2017	11 to 20 years in current department or agency	13	20	24	5	0	30	8	53	9	36
2017	More than 20 years in current department or agency	24	9	16	0	26	9	17	43	35	12
2014	Less than 3 years in current department or agency	18	9	27	0	0	42	5	50	0	43
2014	3 to 10 years in current department or agency	11	17	17	3	1	45	7	57	8	75
2014	11 to 20 years in current department or agency	8	20	28	3	0	35	6	48	4	35
2014	More than 20 years in current department or agency	21	4	18	10	8	25	14	41	29	23

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	33	13	2	6	15	2	75	9	53
2017	3 to 10 years in current department or agency	29	20	23	0	6	20	2	63	8	82
2017	11 to 20 years in current department or agency	32	26	27	5	0	10	0	65	6	36
2017	More than 20 years in current department or agency	32	17	16	9	17	9	0	54	28	12
2014	Less than 3 years in current department or agency	31	29	22	0	0	18	0	73	0	43
2014	3 to 10 years in current department or agency	27	27	16	5	3	20	1	69	10	75
2014	11 to 20 years in current department or agency	23	49	9	3	0	15	3	86	3	35
2014	More than 20 years in current department or agency	33	13	22	10	4	13	5	56	17	23

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	15	85	53
2017	3 to 10 years in current department or agency	16	84	82
2014	3 to 10 years in current department or agency	10	90	74
2014	More than 20 years in current department or agency	21	79	23

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	85	15	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	49	33	18	0	0	0	0	82	0	12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	36	8	13	10	4	13	62	28	53
2017	3 to 10 years in current department or agency	27	53	8	2	0	1	8	88	3	82
2017	11 to 20 years in current department or agency	41	49	5	3	0	0	2	92	3	36
2017	More than 20 years in current department or agency	49	42	10	0	0	0	0	90	0	12
2014	Less than 3 years in current department or agency	16	53	13	9	7	0	2	70	16	43
2014	3 to 10 years in current department or agency	29	44	12	3	0	3	9	83	3	75
2014	11 to 20 years in current department or agency	37	46	6	3	0	0	8	91	3	35
2014	More than 20 years in current department or agency	52	30	14	0	0	0	4	85	0	23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	8	17	14	6	38	11	28	39	53
2017	3 to 10 years in current department or agency	7	17	15	7	7	37	11	45	28	82
2017	11 to 20 years in current department or agency	3	20	26	14	8	28	2	32	31	36
2017	More than 20 years in current department or agency	16	32	0	9	26	0	18	58	42	12
2014	Less than 3 years in current department or agency	9	13	18	5	4	42	8	45	18	43
2014	3 to 10 years in current department or agency	8	17	15	12	10	25	13	41	35	75
2014	11 to 20 years in current department or agency	6	14	23	17	14	12	14	27	42	35
2014	More than 20 years in current department or agency	16	31	14	13	10	13	4	57	27	23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	30	8	4	2	11	12	83	7	53
2017	3 to 10 years in current department or agency	39	30	7	6	4	6	8	80	11	82
2017	11 to 20 years in current department or agency	51	34	8	3	0	3	2	89	3	36
2017	More than 20 years in current department or agency	50	33	7	10	0	0	0	83	10	12
2014	Less than 3 years in current department or agency	43	33	11	2	0	9	2	85	3	43
2014	3 to 10 years in current department or agency	42	27	9	1	4	7	9	82	7	75
2014	11 to 20 years in current department or agency	46	29	3	9	3	0	11	84	13	35
2014	More than 20 years in current department or agency	38	26	18	4	5	4	4	70	10	23

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	25	9	9	2	13	14	72	15	53
2017	3 to 10 years in current department or agency	21	34	16	7	1	13	8	69	11	82
2017	11 to 20 years in current department or agency	32	41	11	3	3	8	2	82	6	36
2017	More than 20 years in current department or agency	32	26	16	10	16	0	0	58	26	12
2014	Less than 3 years in current department or agency	31	36	13	0	0	18	2	84	0	43
2014	3 to 10 years in current department or agency	37	24	11	6	5	10	7	74	13	75
2014	11 to 20 years in current department or agency	43	26	6	14	3	0	8	75	19	35
2014	More than 20 years in current department or agency	29	38	9	9	5	5	4	75	15	23

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	18	9	4	4	0	83	8	53
2017	3 to 10 years in current department or agency	54	18	13	5	8	1	73	13	81
2017	11 to 20 years in current department or agency	55	16	11	8	10	0	71	18	35
2017	More than 20 years in current department or agency	75	9	0	16	0	0	84	16	12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	25	13	0	2	0	0	86	2	53
2017	3 to 10 years in current department or agency	48	25	12	4	9	1	1	74	13	82
2017	11 to 20 years in current department or agency	50	25	14	8	5	0	0	74	12	35
2017	More than 20 years in current department or agency	67	18	0	15	0	0	0	85	15	12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	37	20	6	2	3	71	8	53
2017	3 to 10 years in current department or agency	17	35	25	10	8	3	55	19	82
2017	11 to 20 years in current department or agency	22	50	7	13	8	0	72	21	36
2017	More than 20 years in current department or agency	29	53	19	0	0	0	81	0	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	48	10	17	4	0	70	21	53
2017	3 to 10 years in current department or agency	11	36	17	15	19	1	48	35	82
2017	11 to 20 years in current department or agency	23	34	15	13	15	0	56	28	36
2017	More than 20 years in current department or agency	9	50	16	9	17	0	58	26	12

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	33	18	4	15	0	7	61	20	53
2017	3 to 10 years in current department or agency	38	26	16	10	8	1	0	65	19	81
2017	11 to 20 years in current department or agency	43	34	10	10	3	0	0	77	13	36
2017	More than 20 years in current department or agency	41	16	26	0	17	0	0	57	17	12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	24	29	14	7	0	50	21	53
2017	3 to 10 years in current department or agency	14	27	31	11	16	1	42	27	82
2017	11 to 20 years in current department or agency	36	23	23	13	5	0	59	18	36
2017	More than 20 years in current department or agency	16	32	25	26	0	0	49	26	12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	23	19	14	12	0	4	55	26	52
2017	3 to 10 years in current department or agency	20	35	18	9	15	1	1	56	25	82
2017	11 to 20 years in current department or agency	27	37	15	13	8	0	0	64	21	36
2017	More than 20 years in current department or agency	25	32	17	25	0	0	0	58	25	12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	18	25	17	11	2	5	43	31	53
2017	3 to 10 years in current department or agency	11	34	28	8	17	2	0	46	26	82
2017	11 to 20 years in current department or agency	22	29	34	13	3	0	0	51	15	36
2017	More than 20 years in current department or agency	24	16	41	19	0	0	0	40	19	12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	30	4	4	2	4	4	90	6	53
2017	3 to 10 years in current department or agency	42	30	11	5	3	2	7	80	8	82
2017	11 to 20 years in current department or agency	53	34	8	6	0	0	0	87	6	35
2017	More than 20 years in current department or agency	49	18	24	0	0	0	9	73	0	12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	32	14	15	8	0	2	62	24	53
2017	3 to 10 years in current department or agency	34	38	10	7	10	1	0	74	17	82
2017	11 to 20 years in current department or agency	44	21	23	8	5	0	0	64	13	36
2017	More than 20 years in current department or agency	42	25	24	9	0	0	0	67	9	12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	27	17	7	14	2	2	60	22	53
2017	3 to 10 years in current department or agency	25	30	20	13	9	1	1	56	23	82
2017	11 to 20 years in current department or agency	25	31	21	10	13	0	0	56	23	36
2017	More than 20 years in current department or agency	32	26	33	0	10	0	0	58	10	12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	38	13	13	9	3	63	23	53
2017	3 to 10 years in current department or agency	16	28	38	7	10	1	45	17	82
2017	11 to 20 years in current department or agency	22	23	32	14	10	0	45	23	36
2017	More than 20 years in current department or agency	8	42	16	35	0	0	50	35	12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	32	15	12	8	0	3	65	20	53
2017	3 to 10 years in current department or agency	29	26	25	7	10	1	1	56	18	82
2017	11 to 20 years in current department or agency	27	26	26	13	7	0	0	54	20	36
2017	More than 20 years in current department or agency	22	27	50	0	0	0	0	50	0	12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	20	26	12	6	0	0	57	18	53
2017	3 to 10 years in current department or agency	37	34	15	7	5	1	1	73	12	82
2017	11 to 20 years in current department or agency	40	34	19	5	2	0	0	73	8	36
2017	More than 20 years in current department or agency	24	34	8	26	10	0	0	57	35	12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	26	6	7	2	2	85	10	53
2017	3 to 10 years in current department or agency	49	31	10	9	2	0	79	11	82
2017	11 to 20 years in current department or agency	69	17	14	0	0	0	86	0	36
2017	More than 20 years in current department or agency	60	31	9	0	0	0	91	0	12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	9	8	2	5	2	8	83	8	53
2017	3 to 10 years in current department or agency	66	12	11	6	6	0	0	78	11	82
2017	11 to 20 years in current department or agency	66	16	8	3	8	0	0	82	10	36
2017	More than 20 years in current department or agency	50	17	0	7	17	0	9	73	27	12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	30	3	7	4	5	85	11	53
2017	3 to 10 years in current department or agency	51	30	15	3	1	0	80	5	82
2017	11 to 20 years in current department or agency	62	26	10	2	0	0	87	2	36
2017	More than 20 years in current department or agency	42	41	0	0	17	0	83	17	12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	15	10	8	0	7	81	8	52
2017	3 to 10 years in current department or agency	45	22	14	5	12	2	68	17	81
2017	11 to 20 years in current department or agency	53	17	14	5	11	0	70	17	35
2017	More than 20 years in current department or agency	24	43	9	7	17	0	67	24	12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	9	0	2	2	33	95	5	53
2017	3 to 10 years in current department or agency	50	10	7	3	1	30	85	5	82
2017	11 to 20 years in current department or agency	57	13	10	0	2	18	85	3	36
2017	More than 20 years in current department or agency	42	9	7	0	0	42	88	0	12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	13	2	0	2	2	7	96	2	53
2017	3 to 10 years in current department or agency	68	18	4	1	2	0	7	92	4	82
2017	11 to 20 years in current department or agency	63	29	5	0	0	3	0	94	0	33
2017	More than 20 years in current department or agency	51	40	10	0	0	0	0	90	0	12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	12	5	2	6	5	86	8	53
2017	3 to 10 years in current department or agency	72	15	5	1	1	6	93	3	82
2017	11 to 20 years in current department or agency	82	8	7	0	2	0	90	2	36
2017	More than 20 years in current department or agency	58	35	7	0	0	0	93	0	12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	25	9	3	2	0	7	85	5	52
2017	3 to 10 years in current department or agency	48	33	8	5	1	0	6	85	6	82
2017	11 to 20 years in current department or agency	53	27	16	0	2	3	0	81	2	36
2017	More than 20 years in current department or agency	49	42	9	0	0	0	0	91	0	12

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	32	41	7	3	49	11	53
2017	3 to 10 years in current department or agency	12	32	32	10	14	44	24	82
2017	11 to 20 years in current department or agency	20	26	28	12	13	46	25	36
2017	More than 20 years in current department or agency	9	32	41	0	17	41	17	12

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	11	43	23	15	2	38	18	52
2017	3 to 10 years in current department or agency	11	17	39	23	9	1	33	28	82
2017	11 to 20 years in current department or agency	10	22	29	26	13	0	39	33	36
2017	More than 20 years in current department or agency	17	9	33	41	0	0	41	26	12

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	17	18	13	9	11	2	35	65	53
2017	3 to 10 years in current department or agency	44	20	17	6	2	11	0	49	51	82
2017	11 to 20 years in current department or agency	40	31	16	3	0	10	0	44	56	36
2017	More than 20 years in current department or agency	22	34	9	0	9	27	0	30	70	12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	29
2017	3 to 10 years in current department or agency	30	35
2017	11 to 20 years in current department or agency	5	19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	29
2017	3 to 10 years in current department or agency	35	35
2017	11 to 20 years in current department or agency	0	19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	29
2017	3 to 10 years in current department or agency	30	35
2017	11 to 20 years in current department or agency	10	19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	29
2017	3 to 10 years in current department or agency	62	35
2017	11 to 20 years in current department or agency	58	19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	29
2017	3 to 10 years in current department or agency	2	35
2017	11 to 20 years in current department or agency	0	19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	29
2017	3 to 10 years in current department or agency	35	35
2017	11 to 20 years in current department or agency	48	19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	6	46	35	4	3	7	30
2017	3 to 10 years in current department or agency	3	65	16	11	3	2	35
2017	11 to 20 years in current department or agency	6	83	6	0	0	6	18

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	29	6	5	21	0	12	64	29	30
2017	3 to 10 years in current department or agency	36	35	5	16	5	0	3	72	22	35
2017	11 to 20 years in current department or agency	16	53	21	0	0	5	5	77	0	19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	13	16	12	29	13	13	22	56	30
2017	3 to 10 years in current department or agency	2	25	8	16	16	8	24	41	48	35
2017	11 to 20 years in current department or agency	16	31	21	11	0	0	21	60	14	19

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 106. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.