2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	48	5	9	5	82	13	22
2017	3 to 10 years in the federal public service	52	32	3	9	5	83	14	61
2017	11 to 20 years in the federal public service	42	33	20	2	3	75	5	60
2017	More than 20 years in the federal public service	41	37	9	5	7	78	12	40
2014	Less than 3 years in the federal public service	71	22	7	0	0	93	0	14
2014	3 to 10 years in the federal public service	35	44	8	13	0	79	13	52
2014	11 to 20 years in the federal public service	42	30	12	12	3	72	16	57
2014	More than 20 years in the federal public service	50	36	6	6	2	86	8	51
2011	Less than 3 years in the federal public service	63	18	7	12	0	81	12	16
2011	3 to 10 years in the federal public service	50	40	5	5	0	90	5	60
2011	11 to 20 years in the federal public service	46	38	4	8	4	85	12	53
2011	More than 20 years in the federal public service	55	36	4	4	2	90	6	50
2008	Less than 3 years in the federal public service	58	33	4	0	4	92	4	24
2008	3 to 10 years in the federal public service	55	32	7	2	4	88	5	56
2008	11 to 20 years in the federal public service	43	32	11	9	5	75	14	44
2008	More than 20 years in the federal public service	48	42	6	3	0	90	3	62

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	43	9	9	5	77	13	22
2017	3 to 10 years in the federal public service	41	31	12	11	6	72	17	61
2017	11 to 20 years in the federal public service	24	35	19	13	10	58	23	60
2017	More than 20 years in the federal public service	29	38	5	12	15	68	27	40

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	30	10	0	5	86	5	21
2017	3 to 10 years in the federal public service	67	24	3	6	0	91	6	61
2017	11 to 20 years in the federal public service	51	37	9	1	2	88	3	60
2017	More than 20 years in the federal public service	68	20	9	3	0	88	3	40
2014	Less than 3 years in the federal public service	71	22	7	0	0	93	0	14
2014	3 to 10 years in the federal public service	50	42	6	2	0	92	2	52
2014	11 to 20 years in the federal public service	65	24	5	5	0	89	5	57
2014	More than 20 years in the federal public service	79	19	0	0	2	98	2	50
2011	Less than 3 years in the federal public service	68	26	0	6	0	94	6	16
2011	3 to 10 years in the federal public service	77	18	5	0	0	95	0	60
2011	11 to 20 years in the federal public service	72	24	4	0	0	96	0	53
2011	More than 20 years in the federal public service	68	22	6	4	0	90	4	50

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	27	5	5	9	0	82	13	22
2017	3 to 10 years in the federal public service	52	30	10	6	2	0	82	8	61
2017	11 to 20 years in the federal public service	42	38	14	5	1	0	80	6	60
2017	More than 20 years in the federal public service	60	20	12	5	2	0	81	7	40
2014	Less than 3 years in the federal public service	78	15	7	0	0	0	93	0	14
2014	3 to 10 years in the federal public service	43	45	6	5	0	0	88	5	52
2014	11 to 20 years in the federal public service	35	37	16	9	3	0	72	12	57
2014	More than 20 years in the federal public service	65	24	4	4	2	0	89	6	50
2011	Less than 3 years in the federal public service	63	31	0	6	0	0	94	6	16
2011	3 to 10 years in the federal public service	57	33	7	3	0	0	90	3	60
2011	11 to 20 years in the federal public service	58	31	6	6	0	0	89	6	53
2011	More than 20 years in the federal public service	58	34	6	2	0	0	92	2	50
2008	Less than 3 years in the federal public service	63	25	8	0	4	0	88	4	24
2008	3 to 10 years in the federal public service	58	33	4	4	2	0	91	5	57
2008	11 to 20 years in the federal public service	40	44	7	4	2	2	86	7	45
2008	More than 20 years in the federal public service	52	42	3	3	0	0	94	3	62

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	25	5	13	9	0	73	23	22
2017	3 to 10 years in the federal public service	41	27	15	11	6	0	68	17	61
2017	11 to 20 years in the federal public service	30	26	24	12	8	0	56	20	60
2017	More than 20 years in the federal public service	38	22	10	7	18	4	63	26	40
2014	Less than 3 years in the federal public service	71	7	22	0	0	0	78	0	14
2014	3 to 10 years in the federal public service	49	25	17	6	2	2	75	8	53
2014	11 to 20 years in the federal public service	35	29	9	21	7	0	63	28	57
2014	More than 20 years in the federal public service	49	27	12	2	8	2	78	10	51
2011	Less than 3 years in the federal public service	70	12	7	5	0	6	87	6	16
2011	3 to 10 years in the federal public service	54	28	13	3	0	2	83	4	60
2011	11 to 20 years in the federal public service	41	32	17	6	2	2	75	8	53
2011	More than 20 years in the federal public service	47	32	10	8	4	0	78	12	50

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	14	0	18	9	0	73	27	22
2017	3 to 10 years in the federal public service	39	32	15	9	5	0	71	14	61
2017	11 to 20 years in the federal public service	29	36	12	12	11	0	65	23	60
2017	More than 20 years in the federal public service	36	28	5	12	15	4	67	28	40
2014	Less than 3 years in the federal public service	64	15	22	0	0	0	78	0	14
2014	3 to 10 years in the federal public service	44	36	9	9	0	2	81	10	53
2014	11 to 20 years in the federal public service	31	32	12	14	10	0	63	24	57
2014	More than 20 years in the federal public service	47	31	10	4	8	0	78	12	51
2011	Less than 3 years in the federal public service	70	18	7	5	0	0	88	5	16
2011	3 to 10 years in the federal public service	50	32	12	7	0	0	81	7	60
2011	11 to 20 years in the federal public service	39	32	19	6	4	0	72	10	53
2011	More than 20 years in the federal public service	43	26	20	8	2	0	70	10	49
2008	Less than 3 years in the federal public service	58	29	0	8	0	4	91	9	24
2008	3 to 10 years in the federal public service	42	28	12	11	5	2	71	16	57
2008	11 to 20 years in the federal public service	27	29	13	22	9	0	56	31	45
2008	More than 20 years in the federal public service	46	28	10	15	2	0	74	16	61

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	23	13	18	5	0	4	63	24	22
2017	3 to 10 years in the federal public service	42	24	9	6	8	8	3	75	15	61
2017	11 to 20 years in the federal public service	34	30	10	11	10	3	1	67	22	60
2017	More than 20 years in the federal public service	33	30	13	12	8	4	0	66	20	40
2014	Less than 3 years in the federal public service	64	7	15	7	0	7	0	76	8	14
2014	3 to 10 years in the federal public service	42	22	17	13	2	4	0	67	16	53
2014	11 to 20 years in the federal public service	36	19	19	9	14	2	2	57	23	57
2014	More than 20 years in the federal public service	43	34	12	8	4	0	0	77	12	51
2011	Less than 3 years in the federal public service	57	36	7	0	0	0	0	93	0	16
2011	3 to 10 years in the federal public service	46	18	16	8	2	8	2	71	11	60
2011	11 to 20 years in the federal public service	45	15	21	10	6	4	0	62	16	53
2011	More than 20 years in the federal public service	40	29	19	4	7	0	2	70	11	48
2008	Less than 3 years in the federal public service	71	13	4	4	4	4	0	87	9	24
2008	3 to 10 years in the federal public service	35	32	12	5	9	5	2	72	15	57
2008	11 to 20 years in the federal public service	33	18	24	11	11	2	0	52	23	45
2008	More than 20 years in the federal public service	44	23	13	11	5	2	2	69	17	61

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	22	0	5	9	9	0	85	15	22
2017	3 to 10 years in the federal public service	47	30	14	3	3	1	1	79	7	61
2017	11 to 20 years in the federal public service	45	23	20	3	6	2	0	70	10	60
2017	More than 20 years in the federal public service	45	25	12	7	7	0	3	73	15	40
2014	Less than 3 years in the federal public service	50	28	22	0	0	0	0	78	0	14
2014	3 to 10 years in the federal public service	48	33	6	7	4	2	0	82	12	52
2014	11 to 20 years in the federal public service	39	30	7	12	9	5	0	71	21	57
2014	More than 20 years in the federal public service	43	23	8	10	6	4	6	73	18	51
2011	Less than 3 years in the federal public service	80	20	0	0	0	0	0	100	0	16
2011	3 to 10 years in the federal public service	46	34	11	2	5	2	0	81	7	60
2011	11 to 20 years in the federal public service	52	21	13	11	0	0	2	75	12	53
2011	More than 20 years in the federal public service	43	31	8	8	4	4	2	79	12	50
2008	Less than 3 years in the federal public service	46	29	13	0	0	8	4	86	0	24
2008	3 to 10 years in the federal public service	44	32	9	5	9	2	0	77	14	57
2008	11 to 20 years in the federal public service	33	31	16	11	9	0	0	64	20	45
2008	More than 20 years in the federal public service	44	27	15	6	6	2	0	72	13	62

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	21	5	5	9	0	0	81	14	22
2017	3 to 10 years in the federal public service	56	18	14	7	5	0	0	74	12	61
2017	11 to 20 years in the federal public service	42	18	22	13	5	0	0	60	18	60
2017	More than 20 years in the federal public service	45	25	5	12	10	0	3	72	23	40
2014	Less than 3 years in the federal public service	43	35	22	0	0	0	0	78	0	14
2014	3 to 10 years in the federal public service	45	29	13	11	2	0	0	73	14	52
2014	11 to 20 years in the federal public service	40	35	2	9	10	5	0	78	20	57
2014	More than 20 years in the federal public service	39	31	14	4	8	2	2	73	13	51
2011	Less than 3 years in the federal public service	74	26	0	0	0	0	0	100	0	16
2011	3 to 10 years in the federal public service	48	35	10	5	2	0	0	83	7	60
2011	11 to 20 years in the federal public service	43	34	11	6	4	0	2	79	10	53
2011	More than 20 years in the federal public service	34	37	10	12	4	0	2	73	17	48
2008	Less than 3 years in the federal public service	42	46	4	0	0	4	4	95	0	24
2008	3 to 10 years in the federal public service	44	39	7	4	7	0	0	82	11	57
2008	11 to 20 years in the federal public service	36	29	16	9	11	0	0	64	20	45
2008	More than 20 years in the federal public service	37	32	13	6	8	0	3	72	15	62

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	9	5	9	9	0	0	77	18	22
2017	3 to 10 years in the federal public service	56	21	11	6	6	0	0	77	12	61
2017	11 to 20 years in the federal public service	41	22	15	10	11	0	0	63	21	59
2017	More than 20 years in the federal public service	51	26	2	5	10	0	5	82	16	39
2014	Less than 3 years in the federal public service	64	22	7	7	0	0	0	86	7	14
2014	3 to 10 years in the federal public service	41	38	6	10	4	2	0	80	14	52
2014	11 to 20 years in the federal public service	45	21	9	9	17	0	0	66	26	57
2014	More than 20 years in the federal public service	53	23	10	6	6	0	2	78	12	51

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	34	9	14	5	5	0	72	19	22
2017	3 to 10 years in the federal public service	22	33	12	15	10	8	0	59	28	61
2017	11 to 20 years in the federal public service	15	31	20	17	10	8	0	49	29	60
2017	More than 20 years in the federal public service	23	30	7	10	18	12	0	60	31	40
2014	Less than 3 years in the federal public service	50	29	7	0	0	14	0	92	0	14
2014	3 to 10 years in the federal public service	35	31	6	17	2	10	0	73	21	52
2014	11 to 20 years in the federal public service	23	30	14	19	7	7	0	57	28	57
2014	More than 20 years in the federal public service	33	34	10	12	4	8	0	72	17	51
2011	Less than 3 years in the federal public service	81	6	7	0	5	0	0	88	5	16
2011	3 to 10 years in the federal public service	34	28	17	8	0	13	0	71	9	60
2011	11 to 20 years in the federal public service	28	35	15	10	6	7	0	67	17	53
2011	More than 20 years in the federal public service	33	34	12	8	6	6	2	72	15	50

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	36	4	19	9	0	68	28	22
2017	3 to 10 years in the federal public service	19	27	18	18	18	0	46	36	61
2017	11 to 20 years in the federal public service	17	28	20	18	15	2	46	34	60
2017	More than 20 years in the federal public service	26	22	12	7	28	5	51	37	40
2014	Less than 3 years in the federal public service	57	28	0	0	7	7	92	8	14
2014	3 to 10 years in the federal public service	29	31	13	17	4	6	63	22	52
2014	11 to 20 years in the federal public service	22	35	9	17	17	0	57	35	57
2014	More than 20 years in the federal public service	25	31	18	16	8	2	57	24	51
2011	Less than 3 years in the federal public service	70	18	0	7	5	0	88	12	16
2011	3 to 10 years in the federal public service	31	31	18	13	3	3	64	17	60
2011	11 to 20 years in the federal public service	31	36	17	8	8	0	67	15	53
2011	More than 20 years in the federal public service	28	36	8	18	8	2	65	27	50
2008	Less than 3 years in the federal public service	38	29	13	8	4	8	73	14	24
2008	3 to 10 years in the federal public service	18	39	7	11	23	4	58	35	57
2008	11 to 20 years in the federal public service	11	27	16	18	27	2	39	45	45
2008	More than 20 years in the federal public service	24	35	15	11	13	2	61	25	62

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	31	14	18	9	4	57	28	22
2017	3 to 10 years in the federal public service	13	22	23	23	15	5	37	40	61
2017	11 to 20 years in the federal public service	17	19	16	32	13	3	37	46	60
2017	More than 20 years in the federal public service	20	26	15	10	23	7	49	35	40
2014	Less than 3 years in the federal public service	28	43	7	0	7	14	83	8	14
2014	3 to 10 years in the federal public service	23	23	17	27	4	6	49	33	52
2014	11 to 20 years in the federal public service	12	35	19	21	10	3	48	32	57
2014	More than 20 years in the federal public service	19	33	10	24	6	8	57	32	51
2011	Less than 3 years in the federal public service	51	31	7	0	11	0	82	11	16
2011	3 to 10 years in the federal public service	17	40	13	22	3	5	60	26	60
2011	11 to 20 years in the federal public service	18	43	17	14	6	2	63	20	53
2011	More than 20 years in the federal public service	13	37	26	16	6	2	51	22	50
2008	Less than 3 years in the federal public service	17	38	17	13	0	17	65	15	24
2008	3 to 10 years in the federal public service	14	30	18	16	19	4	45	36	57
2008	11 to 20 years in the federal public service	2	29	29	20	20	0	31	40	45
2008	More than 20 years in the federal public service	13	37	24	13	10	3	52	23	62

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	22	10	19	14	0	57	33	21
2017	3 to 10 years in the federal public service	25	29	15	17	12	3	55	30	61
2017	11 to 20 years in the federal public service	25	23	19	19	10	4	50	31	60
2017	More than 20 years in the federal public service	36	26	10	3	20	5	65	24	40
2014	Less than 3 years in the federal public service	42	29	0	0	7	21	91	9	14
2014	3 to 10 years in the federal public service	23	27	13	20	8	10	55	30	52
2014	11 to 20 years in the federal public service	20	28	14	17	14	7	52	34	57
2014	More than 20 years in the federal public service	30	20	22	12	11	4	53	24	51
2011	Less than 3 years in the federal public service	38	37	13	0	5	6	80	6	16
2011	3 to 10 years in the federal public service	28	32	15	10	8	6	64	20	60
2011	11 to 20 years in the federal public service	30	26	21	12	6	5	59	18	53
2011	More than 20 years in the federal public service	21	37	18	10	8	6	62	20	50
2008	Less than 3 years in the federal public service	17	21	21	0	17	25	50	22	24
2008	3 to 10 years in the federal public service	19	21	23	14	18	5	43	33	57
2008	11 to 20 years in the federal public service	11	29	18	13	27	2	41	41	45
2008	More than 20 years in the federal public service	18	40	13	18	11	0	58	29	62

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	30	23	9	18	0	50	27	22
2017	3 to 10 years in the federal public service	19	31	13	14	20	3	52	35	61
2017	11 to 20 years in the federal public service	17	29	24	15	15	0	46	30	60
2017	More than 20 years in the federal public service	22	28	13	15	20	3	51	36	40
2014	Less than 3 years in the federal public service	50	29	0	0	7	14	92	8	14
2014	3 to 10 years in the federal public service	28	16	12	27	8	10	48	39	51
2014	11 to 20 years in the federal public service	18	26	19	17	15	5	46	34	57
2014	More than 20 years in the federal public service	19	31	20	12	12	6	54	25	51
2011	Less than 3 years in the federal public service	38	45	6	0	11	0	83	11	16
2011	3 to 10 years in the federal public service	21	39	8	17	5	10	67	24	60
2011	11 to 20 years in the federal public service	24	34	17	12	10	4	60	22	53
2011	More than 20 years in the federal public service	23	36	19	14	8	0	58	22	50
2008	Less than 3 years in the federal public service	38	46	8	4	0	4	87	4	24
2008	3 to 10 years in the federal public service	16	43	13	18	11	0	59	29	56
2008	11 to 20 years in the federal public service	18	40	18	13	9	2	59	23	45
2008	More than 20 years in the federal public service	24	35	16	16	6	2	61	23	62

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	23	18	9	9	4	0	62	19	22
2017	3 to 10 years in the federal public service	33	34	7	15	10	0	0	67	26	61
2017	11 to 20 years in the federal public service	19	35	17	18	8	0	1	56	27	60
2017	More than 20 years in the federal public service	24	30	14	16	14	0	3	55	31	40
2014	Less than 3 years in the federal public service	64	14	15	7	0	0	0	78	7	14
2014	3 to 10 years in the federal public service	27	33	22	15	4	0	0	60	19	52
2014	11 to 20 years in the federal public service	25	30	10	16	17	2	0	56	34	57
2014	More than 20 years in the federal public service	24	31	17	16	12	0	0	55	27	51
2011	Less than 3 years in the federal public service	20	50	25	5	0	0	0	70	5	16
2011	3 to 10 years in the federal public service	23	40	16	17	3	0	0	64	20	60
2011	11 to 20 years in the federal public service	22	37	24	10	8	0	0	59	18	52
2011	More than 20 years in the federal public service	19	38	14	18	12	0	0	57	30	50

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	43	5	14	5	0	77	19	22
2017	3 to 10 years in the federal public service	29	38	12	13	9	0	66	22	61
2017	11 to 20 years in the federal public service	28	41	14	13	3	1	70	16	60
2017	More than 20 years in the federal public service	35	37	8	17	3	0	72	20	40

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	17	18	9	18	17	5	42	35	22
2017	3 to 10 years in the federal public service	11	24	10	17	17	15	6	44	42	61
2017	11 to 20 years in the federal public service	13	21	20	12	18	13	3	41	35	60
2017	More than 20 years in the federal public service	20	26	10	10	20	15	0	54	35	40
2014	Less than 3 years in the federal public service	7	21	22	0	0	42	7	57	0	14
2014	3 to 10 years in the federal public service	12	23	23	11	12	18	2	43	28	52
2014	11 to 20 years in the federal public service	10	15	12	22	22	16	2	31	54	57
2014	More than 20 years in the federal public service	17	29	6	17	14	12	4	55	37	51

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	27	14	5	9	0	8	70	15	22
2017	3 to 10 years in the federal public service	43	30	11	11	6	0	0	73	17	61
2017	11 to 20 years in the federal public service	34	30	17	13	5	2	0	65	18	60
2017	More than 20 years in the federal public service	43	25	10	12	7	0	3	70	20	40
2014	Less than 3 years in the federal public service	43	28	22	7	0	0	0	71	7	14
2014	3 to 10 years in the federal public service	35	36	13	9	4	2	0	73	14	52
2014	11 to 20 years in the federal public service	30	38	10	5	12	5	0	71	18	57
2014	More than 20 years in the federal public service	39	23	12	12	10	2	2	65	23	51
2011	Less than 3 years in the federal public service	57	31	6	5	0	0	0	88	5	16
2011	3 to 10 years in the federal public service	27	44	19	2	7	0	2	72	9	60
2011	11 to 20 years in the federal public service	32	32	17	13	4	0	2	65	17	53
2011	More than 20 years in the federal public service	23	41	18	10	6	0	2	65	17	49
2008	Less than 3 years in the federal public service	33	46	8	8	0	0	4	83	9	24
2008	3 to 10 years in the federal public service	25	44	16	9	7	0	0	68	16	57
2008	11 to 20 years in the federal public service	24	33	20	9	13	0	0	58	22	45
2008	More than 20 years in the federal public service	29	42	8	10	11	0	0	71	21	62

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	0	39	10	20	0	11	20	56	29	10
2017	11 to 20 years in the federal public service	29	22	16	6	6	11	9	65	14	19
2017	More than 20 years in the federal public service	41	25	7	0	7	12	7	82	9	14
2014	11 to 20 years in the federal public service	29	35	6	0	24	0	6	68	25	17
2014	More than 20 years in the federal public service	31	42	17	5	0	6	0	77	5	19

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	21	0	18	5	0	0	77	23	22
2017	3 to 10 years in the federal public service	39	32	11	9	7	0	2	73	17	61
2017	11 to 20 years in the federal public service	38	36	9	11	5	0	1	75	16	59
2017	More than 20 years in the federal public service	47	20	11	10	13	0	0	66	22	40
2014	Less than 3 years in the federal public service	71	22	0	0	0	0	7	100	0	14
2014	3 to 10 years in the federal public service	45	32	9	6	4	4	0	80	10	52
2014	11 to 20 years in the federal public service	37	48	9	5	0	2	0	86	5	57
2014	More than 20 years in the federal public service	47	36	4	6	2	2	4	88	8	51
2011	Less than 3 years in the federal public service	68	25	0	0	7	0	0	93	7	16
2011	3 to 10 years in the federal public service	36	42	5	12	3	1	0	80	15	60
2011	11 to 20 years in the federal public service	46	37	11	4	0	0	2	85	4	53
2011	More than 20 years in the federal public service	44	34	12	8	2	0	0	78	10	50
2008	Less than 3 years in the federal public service	46	46	0	0	4	4	0	96	4	24
2008	3 to 10 years in the federal public service	33	42	11	11	2	2	0	77	13	57
2008	11 to 20 years in the federal public service	33	38	18	7	4	0	0	71	11	45
2008	More than 20 years in the federal public service	37	45	6	3	3	2	3	86	7	62

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	13	13	14	9	4	0	62	24	22
2017	3 to 10 years in the federal public service	36	20	14	5	12	9	4	65	19	60
2017	11 to 20 years in the federal public service	33	33	13	10	6	5	0	69	17	60
2017	More than 20 years in the federal public service	39	20	5	7	15	12	3	68	26	40
2014	Less than 3 years in the federal public service	42	22	0	7	0	21	7	90	10	14
2014	3 to 10 years in the federal public service	41	25	11	6	2	15	0	77	9	52
2014	11 to 20 years in the federal public service	38	36	9	7	3	7	0	80	11	57
2014	More than 20 years in the federal public service	46	22	6	10	4	8	4	78	15	51
2011	Less than 3 years in the federal public service	69	24	0	0	7	0	0	93	7	16
2011	3 to 10 years in the federal public service	48	30	7	7	3	5	0	82	11	60
2011	11 to 20 years in the federal public service	45	28	12	8	0	6	2	79	8	53
2011	More than 20 years in the federal public service	43	29	8	8	8	4	0	75	17	50
2008	Less than 3 years in the federal public service	46	33	8	0	0	13	0	90	0	24
2008	3 to 10 years in the federal public service	42	23	9	9	5	12	0	74	16	57
2008	11 to 20 years in the federal public service	33	24	20	7	11	4	0	60	19	45
2008	More than 20 years in the federal public service	40	23	18	6	10	2	2	65	17	62

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	49	13	15	14	0	0	58	29	22
2017	3 to 10 years in the federal public service	35	30	12	14	9	0	0	65	24	61
2017	11 to 20 years in the federal public service	27	30	22	18	3	0	0	57	22	60
2017	More than 20 years in the federal public service	31	26	8	22	10	0	3	59	33	40
2014	Less than 3 years in the federal public service	28	50	7	7	7	0	0	78	15	14
2014	3 to 10 years in the federal public service	22	40	12	17	10	0	0	62	26	52
2014	11 to 20 years in the federal public service	24	30	16	19	10	2	0	55	29	57
2014	More than 20 years in the federal public service	35	46	6	14	0	0	0	80	14	51
2011	Less than 3 years in the federal public service	32	43	13	6	5	0	0	75	12	16
2011	3 to 10 years in the federal public service	34	39	10	12	4	0	2	74	16	59
2011	11 to 20 years in the federal public service	39	40	10	6	2	2	2	82	8	53
2011	More than 20 years in the federal public service	31	45	12	8	4	0	0	76	12	50
2008	Less than 3 years in the federal public service	25	54	4	13	4	0	0	79	17	24
2008	3 to 10 years in the federal public service	26	47	9	9	7	0	2	75	16	57
2008	11 to 20 years in the federal public service	29	31	16	16	7	0	2	61	23	45
2008	More than 20 years in the federal public service	32	40	10	10	5	0	3	75	15	62

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	53	0	0	0	100	0	21
2017	3 to 10 years in the federal public service	64	28	6	2	0	92	2	61
2017	11 to 20 years in the federal public service	52	39	5	2	1	91	3	59
2017	More than 20 years in the federal public service	76	20	3	2	0	95	2	40
2014	Less than 3 years in the federal public service	78	22	0	0	0	100	0	14
2014	3 to 10 years in the federal public service	43	51	6	0	0	94	0	52
2014	11 to 20 years in the federal public service	60	29	9	0	2	89	2	57
2014	More than 20 years in the federal public service	68	26	2	2	2	94	4	51
2011	Less than 3 years in the federal public service	69	25	0	6	0	94	6	16
2011	3 to 10 years in the federal public service	57	33	5	3	1	90	4	60
2011	11 to 20 years in the federal public service	64	32	4	0	0	96	0	53
2011	More than 20 years in the federal public service	65	32	4	0	0	96	0	50
2008	Less than 3 years in the federal public service	71	21	4	0	4	92	4	24
2008	3 to 10 years in the federal public service	60	30	5	4	2	89	5	57
2008	11 to 20 years in the federal public service	60	27	11	0	2	87	2	45
2008	More than 20 years in the federal public service	53	40	3	3	0	94	3	62

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	32	5	0	0	95	0	21
2017	3 to 10 years in the federal public service	60	32	6	2	0	92	2	61
2017	11 to 20 years in the federal public service	58	34	4	3	1	92	5	59
2017	More than 20 years in the federal public service	73	23	4	0	0	96	0	40
2014	Less than 3 years in the federal public service	85	15	0	0	0	100	0	14
2014	3 to 10 years in the federal public service	50	44	6	0	0	94	0	52
2014	11 to 20 years in the federal public service	62	34	0	2	2	97	3	57
2014	More than 20 years in the federal public service	69	25	2	4	0	94	4	51
2011	Less than 3 years in the federal public service	81	13	7	0	0	93	0	16
2011	3 to 10 years in the federal public service	59	35	2	3	2	94	5	60
2011	11 to 20 years in the federal public service	62	34	4	0	0	96	0	53
2011	More than 20 years in the federal public service	61	35	2	2	0	96	2	50
2008	Less than 3 years in the federal public service	67	25	4	0	4	92	4	24
2008	3 to 10 years in the federal public service	60	33	4	4	0	93	4	57
2008	11 to 20 years in the federal public service	62	29	4	4	0	91	4	45
2008	More than 20 years in the federal public service	58	39	2	2	0	97	2	62

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	45	9	9	20	5	0	61	30	22
2017	3 to 10 years in the federal public service	24	23	17	17	14	6	0	50	32	61
2017	11 to 20 years in the federal public service	25	25	17	17	15	2	0	50	32	60
2017	More than 20 years in the federal public service	29	22	17	10	23	0	0	50	33	40
2014	Less than 3 years in the federal public service	21	22	29	7	0	21	0	54	9	14
2014	3 to 10 years in the federal public service	27	26	26	9	10	2	0	54	19	53
2014	11 to 20 years in the federal public service	21	22	20	16	20	2	0	43	36	56
2014	More than 20 years in the federal public service	23	30	24	10	7	4	2	56	19	51
2011	Less than 3 years in the federal public service	51	31	7	0	11	0	0	82	11	16
2011	3 to 10 years in the federal public service	22	42	14	8	12	2	0	66	21	59
2011	11 to 20 years in the federal public service	22	34	21	12	6	6	0	59	18	53
2011	More than 20 years in the federal public service	25	33	14	18	10	0	0	58	28	50
2008	Less than 3 years in the federal public service	21	38	25	13	4	0	0	58	17	24
2008	3 to 10 years in the federal public service	19	39	12	7	16	7	0	62	25	57
2008	11 to 20 years in the federal public service	16	25	20	7	32	0	0	41	39	44
2008	More than 20 years in the federal public service	18	37	8	13	21	0	3	57	35	62

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	41	0	22	20	4	9	52	48	22
2017	3 to 10 years in the federal public service	8	19	18	13	36	2	5	28	52	61
2017	11 to 20 years in the federal public service	5	10	27	19	29	2	8	17	53	60
2017	More than 20 years in the federal public service	16	15	15	22	25	0	7	33	50	40
2014	Less than 3 years in the federal public service	29	22	7	14	0	21	7	70	20	14
2014	3 to 10 years in the federal public service	12	26	15	23	17	6	2	41	43	53
2014	11 to 20 years in the federal public service	10	15	19	17	35	3	2	26	54	57
2014	More than 20 years in the federal public service	14	23	8	14	33	4	4	40	51	51
2011	Less than 3 years in the federal public service	7	31	26	18	12	0	6	41	32	16
2011	3 to 10 years in the federal public service	12	24	14	25	20	3	2	38	47	59
2011	11 to 20 years in the federal public service	9	25	19	12	32	2	2	35	45	53
2011	More than 20 years in the federal public service	8	12	12	21	38	0	8	23	65	50
2008	Less than 3 years in the federal public service	4	33	29	13	13	8	0	41	27	24
2008	3 to 10 years in the federal public service	11	16	18	14	37	4	2	28	54	57
2008	11 to 20 years in the federal public service	4	16	13	20	47	0	0	20	67	45
2008	More than 20 years in the federal public service	2	23	13	16	42	0	5	25	61	62

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	32	9	9	14	0	0	68	23	22
2017	3 to 10 years in the federal public service	37	30	12	12	9	0	0	67	21	61
2017	11 to 20 years in the federal public service	29	32	19	14	5	0	1	61	19	60
2017	More than 20 years in the federal public service	38	30	5	18	10	0	0	68	28	40
2014	Less than 3 years in the federal public service	28	43	7	15	0	7	0	76	16	14
2014	3 to 10 years in the federal public service	19	56	18	2	6	0	0	75	8	52
2014	11 to 20 years in the federal public service	19	38	10	14	18	0	2	58	32	57
2014	More than 20 years in the federal public service	26	42	10	16	6	0	0	68	22	51
2011	Less than 3 years in the federal public service	43	51	5	0	0	0	0	95	0	16
2011	3 to 10 years in the federal public service	29	47	13	5	5	0	0	76	10	59
2011	11 to 20 years in the federal public service	41	42	7	6	2	0	2	85	8	53
2011	More than 20 years in the federal public service	43	34	10	9	4	0	0	77	14	50

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	45	9	14	9	0	0	68	23	22
2017	3 to 10 years in the federal public service	30	42	9	8	12	0	0	71	20	61
2017	11 to 20 years in the federal public service	34	30	22	6	7	0	1	65	13	60
2017	More than 20 years in the federal public service	38	21	18	8	15	0	0	60	23	40
2014	Less than 3 years in the federal public service	42	29	21	7	0	0	0	72	7	14
2014	3 to 10 years in the federal public service	27	40	18	8	6	2	0	68	14	52
2014	11 to 20 years in the federal public service	28	36	16	3	17	0	0	64	21	57
2014	More than 20 years in the federal public service	38	24	15	10	12	0	0	62	22	51

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	54	9	14	5	0	73	18	22
2017	3 to 10 years in the federal public service	38	28	20	3	9	2	67	13	60
2017	11 to 20 years in the federal public service	29	40	8	14	6	1	70	21	60
2017	More than 20 years in the federal public service	35	30	10	10	15	0	65	25	40
2014	Less than 3 years in the federal public service	50	28	7	15	0	0	78	15	14
2014	3 to 10 years in the federal public service	28	41	22	6	4	0	69	9	52
2014	11 to 20 years in the federal public service	25	37	14	12	12	0	62	24	57
2014	More than 20 years in the federal public service	40	34	0	20	6	0	74	26	51
2011	Less than 3 years in the federal public service	56	32	7	0	5	0	88	5	16
2011	3 to 10 years in the federal public service	35	47	13	5	0	0	82	5	60
2011	11 to 20 years in the federal public service	37	36	19	8	0	0	73	8	53
2011	More than 20 years in the federal public service	43	30	17	2	6	2	74	8	50

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	40	11	18	5	0	0	66	23	22
2017	3 to 10 years in the federal public service	25	24	24	14	9	3	0	51	23	61
2017	11 to 20 years in the federal public service	18	36	22	10	10	0	3	57	21	60
2017	More than 20 years in the federal public service	20	30	12	10	23	4	0	53	34	40

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	14	19	5	5	4	0	70	10	21
2017	3 to 10 years in the federal public service	48	30	8	6	8	0	0	78	14	61
2017	11 to 20 years in the federal public service	37	42	9	7	5	0	0	79	12	59
2017	More than 20 years in the federal public service	49	22	21	3	5	0	0	71	8	40
2014	Less than 3 years in the federal public service	64	22	7	7	0	0	0	85	7	14
2014	3 to 10 years in the federal public service	38	36	6	11	8	0	0	75	19	52
2014	11 to 20 years in the federal public service	32	40	14	11	3	0	0	72	14	57
2014	More than 20 years in the federal public service	33	41	16	6	2	0	2	76	8	51
2011	Less than 3 years in the federal public service	57	30	6	7	0	0	0	87	7	16
2011	3 to 10 years in the federal public service	35	46	8	1	5	1	3	84	7	60
2011	11 to 20 years in the federal public service	46	35	17	2	0	0	0	81	2	53
2011	More than 20 years in the federal public service	32	38	14	8	6	0	2	72	14	50

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	14	9	14	15	0	14	56	33	21
2017	3 to 10 years in the federal public service	51	18	7	9	5	0	11	78	15	61
2017	11 to 20 years in the federal public service	51	24	7	7	0	0	11	84	8	59
2017	More than 20 years in the federal public service	42	25	0	12	5	0	16	80	20	40
2014	Less than 3 years in the federal public service	57	29	15	0	0	0	0	85	0	14
2014	3 to 10 years in the federal public service	46	27	8	6	2	4	8	82	9	52
2014	11 to 20 years in the federal public service	35	41	5	10	3	0	5	80	14	57
2014	More than 20 years in the federal public service	35	36	4	8	2	0	15	84	11	51
2011	Less than 3 years in the federal public service	48	32	0	19	0	0	0	81	19	16
2011	3 to 10 years in the federal public service	42	31	4	4	7	1	12	84	12	60
2011	11 to 20 years in the federal public service	43	31	4	9	4	0	9	81	15	53
2011	More than 20 years in the federal public service	20	32	6	12	8	2	21	67	26	50
2008	Less than 3 years in the federal public service	63	13	8	4	0	4	8	86	5	24
2008	3 to 10 years in the federal public service	53	21	9	4	7	0	7	79	11	57
2008	11 to 20 years in the federal public service	42	27	7	9	11	0	4	72	21	45
2008	More than 20 years in the federal public service	34	27	5	8	13	3	10	70	24	62

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	45	22	0	4	5	0	72	4	22
2017	3 to 10 years in the federal public service	42	32	15	5	5	0	2	75	10	61
2017	11 to 20 years in the federal public service	31	31	23	5	7	2	1	64	12	60
2017	More than 20 years in the federal public service	19	40	24	3	7	7	0	64	11	40
2014	Less than 3 years in the federal public service	28	50	15	7	0	0	0	78	7	14
2014	3 to 10 years in the federal public service	40	33	14	6	4	0	4	76	10	51
2014	11 to 20 years in the federal public service	24	37	22	10	7	0	0	61	17	57
2014	More than 20 years in the federal public service	21	48	21	8	0	2	0	70	8	51
2011	Less than 3 years in the federal public service	38	50	7	0	5	0	0	88	5	16
2011	3 to 10 years in the federal public service	33	35	21	5	7	0	0	68	12	60
2011	11 to 20 years in the federal public service	19	45	29	4	0	0	4	66	4	53
2011	More than 20 years in the federal public service	24	40	20	10	4	2	0	66	14	50
2008	Less than 3 years in the federal public service	33	29	25	8	0	0	4	65	9	24
2008	3 to 10 years in the federal public service	35	44	11	4	7	0	0	79	11	57
2008	11 to 20 years in the federal public service	24	38	20	11	7	0	0	62	18	45
2008	More than 20 years in the federal public service	18	45	21	15	2	0	0	63	16	62

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	13	5	5	14	0	0	77	19	22
2017	3 to 10 years in the federal public service	57	16	9	6	2	3	7	81	9	61
2017	11 to 20 years in the federal public service	56	26	13	2	0	2	2	84	2	59
2017	More than 20 years in the federal public service	46	37	5	3	5	0	5	87	8	40
2014	Less than 3 years in the federal public service	71	22	0	0	0	7	0	100	0	14
2014	3 to 10 years in the federal public service	55	24	8	9	0	2	2	82	10	52
2014	11 to 20 years in the federal public service	55	16	10	7	8	2	2	73	16	57
2014	More than 20 years in the federal public service	52	27	4	6	6	0	6	84	12	50
2011	Less than 3 years in the federal public service	57	30	13	0	0	0	0	87	0	16
2011	3 to 10 years in the federal public service	51	26	9	10	2	2	2	79	12	59
2011	11 to 20 years in the federal public service	54	29	9	2	4	0	2	85	6	53
2011	More than 20 years in the federal public service	42	28	10	8	4	0	8	76	13	50

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	21	47	32	22
2017	3 to 10 years in the federal public service	14	62	24	61
2017	11 to 20 years in the federal public service	24	40	37	60
2017	More than 20 years in the federal public service	26	51	23	40
2014	Less than 3 years in the federal public service	22	50	28	14
2014	3 to 10 years in the federal public service	13	53	34	53
2014	11 to 20 years in the federal public service	19	47	34	57
2014	More than 20 years in the federal public service	23	62	15	51
2011	Less than 3 years in the federal public service	24	51	26	16
2011	3 to 10 years in the federal public service	15	46	39	60
2011	11 to 20 years in the federal public service	13	49	37	53
2011	More than 20 years in the federal public service	28	41	31	50

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	11 to 20 years in the federal public service	14	8	51	21	0	6	14
2017	More than 20 years in the federal public service	61	0	10	9	10	11	11
2014	11 to 20 years in the federal public service	18	0	65	9	9999	9	11
2014	More than 20 years in the federal public service	84	0	16	0	9999	0	12
2011	More than 20 years in the federal public service	93	0	7	0	9999	0	14

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	33	5	5	5	0	86	9	22
2017	3 to 10 years in the federal public service	53	28	9	6	3	2	82	9	61
2017	11 to 20 years in the federal public service	40	42	15	2	2	0	82	3	60
2017	More than 20 years in the federal public service	64	18	10	3	3	3	84	5	39
2014	Less than 3 years in the federal public service	72	14	7	7	0	0	85	7	14
2014	3 to 10 years in the federal public service	37	48	10	4	2	0	85	6	52
2014	11 to 20 years in the federal public service	50	30	13	3	3	0	80	7	57
2014	More than 20 years in the federal public service	64	23	10	4	0	0	86	4	51
2011	Less than 3 years in the federal public service	50	43	6	0	0	0	94	0	16
2011	3 to 10 years in the federal public service	50	38	7	5	0	0	88	5	60
2011	11 to 20 years in the federal public service	46	34	14	4	2	0	81	6	53
2011	More than 20 years in the federal public service	47	43	4	2	4	0	90	6	50
2008	Less than 3 years in the federal public service	54	29	13	4	0	0	83	4	24
2008	3 to 10 years in the federal public service	54	32	7	2	5	0	86	7	57
2008	11 to 20 years in the federal public service	51	38	7	0	2	2	91	2	45
2008	More than 20 years in the federal public service	58	35	5	2	0	0	94	2	62

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	23	0	14	5	0	82	18	22
2017	3 to 10 years in the federal public service	40	33	12	9	6	0	73	15	61
2017	11 to 20 years in the federal public service	37	39	16	7	2	0	76	9	59
2017	More than 20 years in the federal public service	36	44	8	3	10	0	80	12	40
2014	Less than 3 years in the federal public service	49	29	7	0	7	7	84	8	14
2014	3 to 10 years in the federal public service	41	42	9	2	2	4	86	4	52
2014	11 to 20 years in the federal public service	33	48	9	7	3	0	81	10	57
2014	More than 20 years in the federal public service	47	36	6	6	4	2	84	10	51
2011	Less than 3 years in the federal public service	57	32	0	11	0	0	89	11	16
2011	3 to 10 years in the federal public service	43	43	7	3	2	2	88	5	60
2011	11 to 20 years in the federal public service	48	27	12	10	2	2	77	11	53
2011	More than 20 years in the federal public service	45	39	6	4	6	0	84	10	50

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	18	40	19	13	0	0	32	28	22
2017	3 to 10 years in the federal public service	14	23	35	9	16	3	0	26	38	61
2017	11 to 20 years in the federal public service	3	22	41	27	2	0	5	30	26	60
2017	More than 20 years in the federal public service	5	28	42	25	0	0	0	25	33	40
2014	Less than 3 years in the federal public service	7	22	14	43	15	0	0	57	29	14
2014	3 to 10 years in the federal public service	8	29	44	11	8	0	0	19	37	52
2014	11 to 20 years in the federal public service	9	27	28	29	2	6	0	32	38	57
2014	More than 20 years in the federal public service	4	29	33	23	8	2	0	32	34	51
2011	Less than 3 years in the federal public service	0	39	25	18	19	0	0	37	39	16
2011	3 to 10 years in the federal public service	7	19	45	23	6	0	0	30	25	60
2011	11 to 20 years in the federal public service	2	14	52	23	6	2	2	29	17	53
2011	More than 20 years in the federal public service	2	24	48	18	8	0	0	26	26	50
2008	Less than 3 years in the federal public service	8	25	25	21	13	4	4	36	36	24
2008	3 to 10 years in the federal public service	7	16	37	28	11	0	2	39	23	57
2008	11 to 20 years in the federal public service	9	29	44	16	2	0	0	18	38	45
2008	More than 20 years in the federal public service	2	26	42	26	5	0	0	31	27	62

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	23	28	31	5	0	62	14	22
2017	3 to 10 years in the federal public service	8	20	32	20	17	2	2	39	28	61
2017	11 to 20 years in the federal public service	6	12	31	32	14	0	5	48	19	60
2017	More than 20 years in the federal public service	5	15	24	40	13	3	0	54	21	40
2014	Less than 3 years in the federal public service	7	7	7	29	42	7	0	76	16	14
2014	3 to 10 years in the federal public service	0	14	27	36	17	6	0	57	14	52
2014	11 to 20 years in the federal public service	5	14	26	29	17	10	0	50	21	57
2014	More than 20 years in the federal public service	4	10	22	32	29	0	4	63	14	51
2011	Less than 3 years in the federal public service	0	5	19	39	37	0	0	75	5	16
2011	3 to 10 years in the federal public service	3	5	24	38	21	4	5	65	9	59
2011	11 to 20 years in the federal public service	0	7	38	27	21	0	7	51	8	53
2011	More than 20 years in the federal public service	6	10	28	35	19	0	2	55	17	49
2008	Less than 3 years in the federal public service	4	4	21	42	13	8	8	65	10	24
2008	3 to 10 years in the federal public service	4	18	11	36	25	0	5	65	23	55
2008	11 to 20 years in the federal public service	2	18	44	22	13	0	0	36	20	45
2008	More than 20 years in the federal public service	5	10	31	37	16	0	2	54	15	62

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	27	0	23	28	0	0	51	49	22
2017	3 to 10 years in the federal public service	14	20	28	17	17	3	2	35	36	60
2017	11 to 20 years in the federal public service	17	19	27	22	11	0	5	34	37	60
2017	More than 20 years in the federal public service	21	30	25	16	8	0	0	24	51	40
2014	Less than 3 years in the federal public service	15	0	36	29	20	0	0	49	15	14
2014	3 to 10 years in the federal public service	12	30	25	21	10	2	0	32	42	51
2014	11 to 20 years in the federal public service	22	19	24	19	12	5	0	32	43	57
2014	More than 20 years in the federal public service	14	40	14	16	15	0	2	32	54	51
2011	Less than 3 years in the federal public service	0	25	25	19	31	0	0	50	25	16
2011	3 to 10 years in the federal public service	10	19	35	24	9	2	2	34	30	60
2011	11 to 20 years in the federal public service	25	30	15	15	13	0	2	29	56	53
2011	More than 20 years in the federal public service	10	35	21	18	13	0	2	32	47	50
2008	Less than 3 years in the federal public service	8	25	17	17	17	8	8	40	40	24
2008	3 to 10 years in the federal public service	16	11	29	23	16	0	5	42	28	56
2008	11 to 20 years in the federal public service	18	20	33	24	2	0	2	27	39	45
2008	More than 20 years in the federal public service	10	29	24	23	13	0	2	36	39	62

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	23	23	32	18	0	0	50	28	22
2017	3 to 10 years in the federal public service	12	12	31	26	17	0	2	44	25	61
2017	11 to 20 years in the federal public service	5	17	37	32	3	0	5	37	23	59
2017	More than 20 years in the federal public service	10	10	53	20	8	0	0	27	20	40
2014	Less than 3 years in the federal public service	15	15	7	42	21	0	0	64	29	14
2014	3 to 10 years in the federal public service	11	7	30	33	14	0	4	49	20	52
2014	11 to 20 years in the federal public service	10	15	38	22	8	6	0	33	27	57
2014	More than 20 years in the federal public service	4	16	40	25	12	2	2	38	21	50
2011	Less than 3 years in the federal public service	0	5	25	38	31	0	0	69	5	16
2011	3 to 10 years in the federal public service	2	14	32	41	8	2	2	51	16	59
2011	11 to 20 years in the federal public service	2	15	36	26	19	0	2	46	18	53
2011	More than 20 years in the federal public service	10	13	35	26	13	0	2	40	24	50
2008	Less than 3 years in the federal public service	0	13	17	46	13	8	4	67	14	24
2008	3 to 10 years in the federal public service	7	11	36	32	13	0	2	45	18	56
2008	11 to 20 years in the federal public service	9	13	38	33	7	0	0	40	22	45
2008	More than 20 years in the federal public service	6	18	37	26	13	0	0	39	24	62

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	27	38	12	13	4	0	27	33	22
2017	3 to 10 years in the federal public service	25	14	24	25	11	0	2	36	40	61
2017	11 to 20 years in the federal public service	14	28	43	7	5	0	3	12	43	60
2017	More than 20 years in the federal public service	15	32	39	7	0	0	7	8	51	40
2014	Less than 3 years in the federal public service	15	7	29	29	14	7	0	46	23	14
2014	3 to 10 years in the federal public service	8	21	34	23	12	0	2	36	29	52
2014	11 to 20 years in the federal public service	24	23	25	16	2	8	3	19	52	57
2014	More than 20 years in the federal public service	10	25	31	20	10	2	2	31	36	51
2011	Less than 3 years in the federal public service	5	7	31	31	26	0	0	57	12	16
2011	3 to 10 years in the federal public service	10	28	27	22	10	0	3	33	39	60
2011	11 to 20 years in the federal public service	13	35	32	19	0	0	0	19	48	52
2011	More than 20 years in the federal public service	16	23	26	21	10	0	4	32	41	50
2008	Less than 3 years in the federal public service	0	13	21	46	8	4	8	62	14	24
2008	3 to 10 years in the federal public service	11	20	30	18	16	0	5	36	32	56
2008	11 to 20 years in the federal public service	7	29	42	18	2	0	2	20	36	45
2008	More than 20 years in the federal public service	15	21	39	16	8	0	0	25	36	61

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	9	22	32	23	5	0	58	19	22
2017	3 to 10 years in the federal public service	7	9	33	20	24	4	3	47	17	60
2017	11 to 20 years in the federal public service	2	7	33	47	8	0	3	57	9	60
2017	More than 20 years in the federal public service	5	7	38	32	13	4	0	47	13	39
2014	Less than 3 years in the federal public service	0	0	28	44	28	0	0	72	0	14
2014	3 to 10 years in the federal public service	2	12	37	27	19	4	0	48	14	52
2014	11 to 20 years in the federal public service	3	14	30	22	13	11	5	43	21	57
2014	More than 20 years in the federal public service	4	4	20	49	19	0	4	71	8	51
2011	Less than 3 years in the federal public service	12	6	25	26	31	0	0	57	18	16
2011	3 to 10 years in the federal public service	3	8	35	30	18	2	4	51	12	60
2011	11 to 20 years in the federal public service	4	15	25	24	23	2	7	52	20	53
2011	More than 20 years in the federal public service	9	27	17	29	14	0	4	45	37	50
2008	Less than 3 years in the federal public service	4	9	30	26	22	4	4	52	14	23
2008	3 to 10 years in the federal public service	11	7	27	20	21	7	7	48	21	56
2008	11 to 20 years in the federal public service	7	11	29	31	18	0	4	51	19	45
2008	More than 20 years in the federal public service	10	18	24	31	15	0	3	47	28	62

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	30	21	13	22	0	0	35	44	22
2017	3 to 10 years in the federal public service	14	18	35	14	17	2	0	32	33	61
2017	11 to 20 years in the federal public service	12	20	40	21	6	0	2	27	32	60
2017	More than 20 years in the federal public service	23	25	31	9	8	4	0	18	49	40
2014	Less than 3 years in the federal public service	15	7	36	35	7	0	0	42	22	14
2014	3 to 10 years in the federal public service	16	23	21	19	18	4	0	38	40	52
2014	11 to 20 years in the federal public service	26	19	24	16	8	5	3	26	49	57
2014	More than 20 years in the federal public service	14	30	26	13	14	2	2	28	45	51

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	26	5	14	5	0	0	77	19	22
2017	3 to 10 years in the federal public service	39	33	7	9	12	0	0	72	21	61
2017	11 to 20 years in the federal public service	42	28	10	8	10	2	0	71	19	59
2017	More than 20 years in the federal public service	50	26	4	7	13	0	0	76	20	40
2014	Less than 3 years in the federal public service	36	36	7	14	0	0	7	78	15	14
2014	3 to 10 years in the federal public service	35	34	9	12	8	2	0	71	20	52
2014	11 to 20 years in the federal public service	30	30	16	14	10	0	0	60	24	57
2014	More than 20 years in the federal public service	41	37	6	8	6	0	2	79	14	50

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	22	5	13	5	0	0	77	18	22
2017	3 to 10 years in the federal public service	44	29	8	12	6	1	0	74	18	61
2017	11 to 20 years in the federal public service	33	39	10	13	5	0	0	72	18	60
2017	More than 20 years in the federal public service	36	37	5	10	12	0	0	73	22	40
2014	Less than 3 years in the federal public service	56	36	0	0	0	0	7	100	0	14
2014	3 to 10 years in the federal public service	41	44	4	8	4	0	0	84	12	52
2014	11 to 20 years in the federal public service	43	31	11	10	5	0	0	74	15	57
2014	More than 20 years in the federal public service	41	37	6	6	8	0	2	80	14	51

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	27	9	6	5	9	0	78	12	22
2017	3 to 10 years in the federal public service	33	31	7	6	8	14	1	75	16	61
2017	11 to 20 years in the federal public service	25	40	26	0	3	5	0	69	3	60
2017	More than 20 years in the federal public service	41	20	15	0	13	12	0	69	14	40
2014	Less than 3 years in the federal public service	50	22	0	0	0	28	0	100	0	14
2014	3 to 10 years in the federal public service	25	43	19	6	2	2	4	72	8	53
2014	11 to 20 years in the federal public service	41	22	21	3	5	5	2	68	9	57
2014	More than 20 years in the federal public service	39	32	18	2	2	4	2	76	4	50

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	25	16	5	0	5	0	79	5	22
2017	3 to 10 years in the federal public service	30	38	12	7	9	4	0	71	16	61
2017	11 to 20 years in the federal public service	25	44	15	10	3	3	0	71	14	60
2017	More than 20 years in the federal public service	39	33	12	0	13	3	0	74	13	40
2014	Less than 3 years in the federal public service	50	22	0	0	0	28	0	100	0	14
2014	3 to 10 years in the federal public service	34	47	8	8	0	3	0	84	8	53
2014	11 to 20 years in the federal public service	40	31	12	4	9	3	2	74	13	57
2014	More than 20 years in the federal public service	45	34	12	2	4	4	0	82	6	51
2011	Less than 3 years in the federal public service	56	32	11	0	0	0	0	89	0	16
2011	3 to 10 years in the federal public service	32	46	7	7	2	5	2	83	9	59
2011	11 to 20 years in the federal public service	45	30	15	6	0	4	0	78	6	53
2011	More than 20 years in the federal public service	40	38	4	10	6	2	0	79	16	49

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	30	9	5	0	0	0	86	5	22
2017	3 to 10 years in the federal public service	45	39	9	5	3	0	0	84	7	61
2017	11 to 20 years in the federal public service	40	33	14	3	10	0	0	73	13	60
2017	More than 20 years in the federal public service	47	25	3	10	13	0	3	74	23	39
2014	Less than 3 years in the federal public service	93	0	0	0	0	7	0	100	0	14
2014	3 to 10 years in the federal public service	48	43	5	4	0	0	0	90	4	53
2014	11 to 20 years in the federal public service	41	32	9	12	5	0	0	74	18	57
2014	More than 20 years in the federal public service	49	27	14	4	6	0	0	76	10	51
2011	Less than 3 years in the federal public service	68	32	0	0	0	0	0	100	0	16
2011	3 to 10 years in the federal public service	60	25	5	7	2	1	0	86	9	60
2011	11 to 20 years in the federal public service	47	36	6	8	4	0	0	83	12	53
2011	More than 20 years in the federal public service	47	38	2	6	8	0	0	84	14	50
2008	Less than 3 years in the federal public service	63	29	4	0	0	4	0	96	0	24
2008	3 to 10 years in the federal public service	37	35	12	11	5	0	0	72	16	57
2008	11 to 20 years in the federal public service	38	24	9	16	13	0	0	62	29	45
2008	More than 20 years in the federal public service	35	37	10	11	6	0	0	73	18	62

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	17	8	0	31	5	5	56	34	22
2017	3 to 10 years in the federal public service	19	31	13	13	18	3	3	53	33	61
2017	11 to 20 years in the federal public service	29	26	10	10	18	4	3	59	30	60
2017	More than 20 years in the federal public service	32	12	12	11	20	9	3	50	36	40
2014	Less than 3 years in the federal public service	28	36	14	7	0	7	7	75	8	14
2014	3 to 10 years in the federal public service	29	27	15	9	10	5	4	62	21	52
2014	11 to 20 years in the federal public service	20	27	12	10	18	3	10	54	32	57
2014	More than 20 years in the federal public service	21	19	20	16	16	4	4	44	34	51

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	14	0	0	0	86	0	22
2017	3 to 10 years in the federal public service	62	31	6	0	0	0	94	0	60
2017	11 to 20 years in the federal public service	57	31	8	0	3	1	89	3	60
2017	More than 20 years in the federal public service	53	24	5	8	4	5	81	13	40
2014	Less than 3 years in the federal public service	85	15	0	0	0	0	100	0	14
2014	3 to 10 years in the federal public service	63	26	7	0	0	4	92	0	53
2014	11 to 20 years in the federal public service	64	24	7	5	0	0	88	5	57
2014	More than 20 years in the federal public service	60	31	4	2	2	0	92	4	51
2011	Less than 3 years in the federal public service	64	30	0	0	5	0	95	5	16
2011	3 to 10 years in the federal public service	66	28	3	0	2	1	95	2	60
2011	11 to 20 years in the federal public service	60	20	11	4	2	2	83	6	53
2011	More than 20 years in the federal public service	49	37	6	6	0	2	88	6	50

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	47	13	0	13	0	0	74	13	22
2017	3 to 10 years in the federal public service	36	35	8	12	3	6	0	75	17	60
2017	11 to 20 years in the federal public service	32	37	6	12	8	5	0	72	21	60
2017	More than 20 years in the federal public service	36	24	7	8	18	7	0	65	27	40
2014	Less than 3 years in the federal public service	49	22	7	15	0	7	0	76	16	14
2014	3 to 10 years in the federal public service	32	39	19	5	2	2	0	73	7	53
2014	11 to 20 years in the federal public service	35	32	10	11	10	0	2	68	22	57
2014	More than 20 years in the federal public service	38	32	4	12	8	4	2	74	21	51
2011	Less than 3 years in the federal public service	62	32	6	0	0	0	0	94	0	16
2011	3 to 10 years in the federal public service	40	32	7	8	2	8	4	81	11	60
2011	11 to 20 years in the federal public service	43	23	13	8	4	6	4	73	13	53
2011	More than 20 years in the federal public service	35	35	10	8	8	4	0	73	17	50
2008	Less than 3 years in the federal public service	38	33	8	8	4	4	4	77	14	24
2008	3 to 10 years in the federal public service	40	19	9	12	12	5	2	64	26	57
2008	11 to 20 years in the federal public service	31	31	11	13	11	2	0	64	25	45
2008	More than 20 years in the federal public service	42	34	11	6	3	3	0	78	10	62

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	35	28	9	9	9	0	49	20	22
2017	3 to 10 years in the federal public service	20	34	20	10	8	9	0	59	19	61
2017	11 to 20 years in the federal public service	19	38	17	10	8	8	0	62	20	60
2017	More than 20 years in the federal public service	24	29	12	13	15	7	0	57	30	40
2014	Less than 3 years in the federal public service	29	50	0	0	0	21	0	100	0	14
2014	3 to 10 years in the federal public service	15	36	25	13	2	9	0	56	16	53
2014	11 to 20 years in the federal public service	15	32	15	14	9	13	2	55	27	57
2014	More than 20 years in the federal public service	29	24	16	16	8	2	7	57	26	51
2011	Less than 3 years in the federal public service	44	38	0	12	0	0	6	87	13	16
2011	3 to 10 years in the federal public service	20	32	14	12	2	19	2	66	17	60
2011	11 to 20 years in the federal public service	18	38	17	6	12	7	2	62	19	53
2011	More than 20 years in the federal public service	22	30	24	6	10	4	4	57	17	50

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	13	9	5	22	33	5	43	43	22
2017	3 to 10 years in the federal public service	17	27	11	18	15	11	2	50	38	61
2017	11 to 20 years in the federal public service	17	25	31	10	6	7	3	47	18	60
2017	More than 20 years in the federal public service	23	24	12	15	15	5	5	53	34	40
2014	Less than 3 years in the federal public service	35	21	22	7	0	15	0	66	8	14
2014	3 to 10 years in the federal public service	19	19	23	9	9	19	2	48	23	53
2014	11 to 20 years in the federal public service	19	15	20	12	23	7	3	38	39	57
2014	More than 20 years in the federal public service	23	25	11	12	12	6	11	58	28	51
2011	Less than 3 years in the federal public service	38	25	6	6	7	11	6	77	15	16
2011	3 to 10 years in the federal public service	17	15	12	7	9	34	7	54	26	60
2011	11 to 20 years in the federal public service	24	27	13	13	8	13	2	60	25	53
2011	More than 20 years in the federal public service	21	34	10	10	12	6	8	63	25	50

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	49	5	22	5	0	68	27	22
2017	3 to 10 years in the federal public service	22	42	9	22	5	0	65	26	61
2017	11 to 20 years in the federal public service	27	44	7	15	7	0	71	22	60
2017	More than 20 years in the federal public service	22	53	5	8	12	0	75	20	40
2014	Less than 3 years in the federal public service	22	49	14	7	7	0	71	15	14
2014	3 to 10 years in the federal public service	31	52	6	9	2	0	83	11	52
2014	11 to 20 years in the federal public service	29	41	12	13	5	0	70	19	57
2014	More than 20 years in the federal public service	37	47	2	10	2	2	86	12	51
2011	Less than 3 years in the federal public service	63	24	7	6	0	0	87	6	16
2011	3 to 10 years in the federal public service	34	47	3	13	2	0	82	15	60
2011	11 to 20 years in the federal public service	33	51	2	12	2	0	85	14	53
2011	More than 20 years in the federal public service	41	47	8	2	2	0	88	4	50
2008	Less than 3 years in the federal public service	38	50	4	8	0	0	88	8	24
2008	3 to 10 years in the federal public service	40	44	2	11	4	0	84	14	57
2008	11 to 20 years in the federal public service	31	56	2	7	4	0	87	11	45
2008	More than 20 years in the federal public service	40	44	5	6	5	0	84	11	62

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	39	9	9	9	73	18	22
2017	3 to 10 years in the federal public service	48	32	4	10	6	80	16	61
2017	11 to 20 years in the federal public service	48	35	3	8	5	83	13	60
2017	More than 20 years in the federal public service	42	32	13	11	2	74	13	39
2014	Less than 3 years in the federal public service	57	22	7	7	7	78	15	14
2014	3 to 10 years in the federal public service	49	29	10	6	8	77	13	52
2014	11 to 20 years in the federal public service	42	34	9	10	5	76	15	57
2014	More than 20 years in the federal public service	54	36	2	4	4	90	8	51
2011	Less than 3 years in the federal public service	63	26	0	11	0	89	11	16
2011	3 to 10 years in the federal public service	48	27	14	7	5	75	12	60
2011	11 to 20 years in the federal public service	55	27	13	4	0	83	4	52
2011	More than 20 years in the federal public service	49	40	2	6	4	88	10	50

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	28	0	9	5	0	86	14	21
2017	3 to 10 years in the federal public service	31	46	9	10	3	0	77	13	61
2017	11 to 20 years in the federal public service	42	41	8	7	3	0	82	10	59
2017	More than 20 years in the federal public service	41	29	5	15	10	0	70	25	40
2014	Less than 3 years in the federal public service	57	28	0	0	7	7	92	8	14
2014	3 to 10 years in the federal public service	35	43	8	9	4	0	78	14	52
2014	11 to 20 years in the federal public service	45	35	11	7	2	0	81	9	57
2014	More than 20 years in the federal public service	57	28	10	4	2	0	85	6	51

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	26	8	0	5	5	0	86	5	22
2017	3 to 10 years in the federal public service	61	23	2	6	5	0	4	87	11	61
2017	11 to 20 years in the federal public service	73	17	5	3	0	0	2	91	4	60
2017	More than 20 years in the federal public service	64	29	5	0	2	0	0	93	2	40
2014	Less than 3 years in the federal public service	71	22	0	0	7	0	0	93	7	14
2014	3 to 10 years in the federal public service	71	19	4	4	2	0	0	91	6	52
2014	11 to 20 years in the federal public service	76	16	3	3	0	0	2	93	3	57
2014	More than 20 years in the federal public service	67	24	6	2	2	0	0	90	4	51
2011	Less than 3 years in the federal public service	68	25	6	0	0	0	0	94	0	16
2011	3 to 10 years in the federal public service	75	14	5	5	0	0	2	90	5	60
2011	11 to 20 years in the federal public service	75	13	2	6	2	0	2	90	8	53
2011	More than 20 years in the federal public service	66	22	10	2	0	0	0	88	2	50
2008	Less than 3 years in the federal public service	67	8	8	4	8	0	4	78	13	24
2008	3 to 10 years in the federal public service	81	12	2	4	0	2	0	95	4	57
2008	11 to 20 years in the federal public service	67	20	11	2	0	0	0	87	2	45
2008	More than 20 years in the federal public service	73	23	2	0	3	0	0	95	3	62

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	22	5	5	0	0	0	91	5	22
2017	3 to 10 years in the federal public service	56	18	15	3	8	0	0	74	11	61
2017	11 to 20 years in the federal public service	65	23	5	3	2	0	1	90	5	60
2017	More than 20 years in the federal public service	61	31	5	3	0	0	0	93	3	40
2014	Less than 3 years in the federal public service	85	15	0	0	0	0	0	100	0	14
2014	3 to 10 years in the federal public service	54	23	8	8	4	0	4	80	12	52
2014	11 to 20 years in the federal public service	69	14	3	11	2	2	0	84	13	57
2014	More than 20 years in the federal public service	62	25	0	8	4	0	2	88	12	51
2011	Less than 3 years in the federal public service	61	39	0	0	0	0	0	100	0	16
2011	3 to 10 years in the federal public service	59	13	11	8	3	0	5	76	12	60
2011	11 to 20 years in the federal public service	74	9	8	6	3	0	0	83	9	53
2011	More than 20 years in the federal public service	54	14	14	14	4	0	0	68	18	50
2008	Less than 3 years in the federal public service	63	17	4	0	13	0	4	83	13	24
2008	3 to 10 years in the federal public service	67	19	5	7	2	0	0	86	9	57
2008	11 to 20 years in the federal public service	53	22	9	7	4	2	2	79	12	45
2008	More than 20 years in the federal public service	66	18	5	8	3	0	0	84	11	62

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	22	14	4	5	0	0	77	9	22
2017	3 to 10 years in the federal public service	58	25	5	4	8	0	1	83	12	61
2017	11 to 20 years in the federal public service	78	12	3	6	2	0	0	89	7	60
2017	More than 20 years in the federal public service	67	16	7	7	0	0	3	85	7	40
2014	Less than 3 years in the federal public service	71	14	7	0	0	0	7	92	0	14
2014	3 to 10 years in the federal public service	64	21	2	4	4	0	6	90	8	52
2014	11 to 20 years in the federal public service	63	9	18	3	2	0	5	76	5	57
2014	More than 20 years in the federal public service	56	26	0	8	4	0	6	87	13	51
2011	Less than 3 years in the federal public service	68	32	0	0	0	0	0	100	0	16
2011	3 to 10 years in the federal public service	70	17	2	5	2	0	5	91	7	59
2011	11 to 20 years in the federal public service	72	13	6	4	4	0	2	87	7	53
2011	More than 20 years in the federal public service	52	18	18	8	2	0	2	71	10	50
2008	Less than 3 years in the federal public service	42	25	8	0	13	0	13	76	14	24
2008	3 to 10 years in the federal public service	70	16	7	4	4	0	0	86	7	57
2008	11 to 20 years in the federal public service	58	9	11	7	2	2	11	77	10	45
2008	More than 20 years in the federal public service	66	18	6	3	2	0	5	88	5	62

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	17	5	0	0	0	0	95	0	22
2017	3 to 10 years in the federal public service	86	9	2	2	1	0	1	96	3	61
2017	11 to 20 years in the federal public service	85	10	5	0	0	0	0	95	0	60
2017	More than 20 years in the federal public service	68	17	2	2	5	0	5	90	8	40
2014	Less than 3 years in the federal public service	71	7	14	0	0	0	7	85	0	14
2014	3 to 10 years in the federal public service	75	15	4	2	0	0	4	94	2	52
2014	11 to 20 years in the federal public service	77	11	2	2	3	0	5	93	5	57
2014	More than 20 years in the federal public service	74	15	2	5	2	0	2	91	7	49
2011	Less than 3 years in the federal public service	100	0	0	0	0	0	0	100	0	16
2011	3 to 10 years in the federal public service	78	8	4	2	0	0	9	94	2	59
2011	11 to 20 years in the federal public service	77	10	6	2	2	2	2	90	4	52
2011	More than 20 years in the federal public service	59	25	14	0	0	0	2	86	0	50
2008	Less than 3 years in the federal public service	75	4	8	0	0	0	13	90	0	24
2008	3 to 10 years in the federal public service	84	7	5	0	2	0	2	93	2	57
2008	11 to 20 years in the federal public service	80	9	0	2	2	2	4	95	5	45
2008	More than 20 years in the federal public service	74	8	10	3	3	0	2	84	7	62

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	28	18	0	5	0	0	77	5	22
2017	3 to 10 years in the federal public service	45	32	3	11	6	1	1	80	17	61
2017	11 to 20 years in the federal public service	55	26	10	5	2	2	0	83	7	60
2017	More than 20 years in the federal public service	46	39	5	3	3	0	5	89	6	40
2014	Less than 3 years in the federal public service	72	7	7	0	0	7	7	92	0	14
2014	3 to 10 years in the federal public service	49	23	11	4	5	2	6	78	10	53
2014	11 to 20 years in the federal public service	59	14	9	5	3	8	2	80	9	57
2014	More than 20 years in the federal public service	52	20	4	4	8	6	6	82	14	51

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	23	0	0	9	4	0	91	9	22
2017	3 to 10 years in the federal public service	66	15	3	9	2	2	3	86	11	61
2017	11 to 20 years in the federal public service	63	22	11	2	0	2	0	87	2	60
2017	More than 20 years in the federal public service	61	24	7	3	0	3	3	90	3	40
2014	Less than 3 years in the federal public service	85	0	0	0	0	15	0	100	0	14
2014	3 to 10 years in the federal public service	57	19	10	2	4	4	5	83	6	53
2014	11 to 20 years in the federal public service	65	16	5	3	2	7	2	89	6	57
2014	More than 20 years in the federal public service	70	18	8	2	2	0	0	88	4	51
2011	Less than 3 years in the federal public service	74	20	6	0	0	0	0	94	0	16
2011	3 to 10 years in the federal public service	75	12	7	2	0	0	5	91	2	60
2011	11 to 20 years in the federal public service	70	9	17	0	2	2	0	81	2	53
2011	More than 20 years in the federal public service	52	31	14	2	0	0	0	84	2	50
2008	Less than 3 years in the federal public service	50	13	21	8	0	0	8	68	9	24
2008	3 to 10 years in the federal public service	75	18	5	0	0	2	0	95	0	57
2008	11 to 20 years in the federal public service	62	13	11	2	4	2	4	81	7	45
2008	More than 20 years in the federal public service	61	27	8	2	0	2	0	90	2	62

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	18	82	61
2017	11 to 20 years in the federal public service	27	73	60
2017	More than 20 years in the federal public service	25	75	40
2014	3 to 10 years in the federal public service	16	84	53
2014	11 to 20 years in the federal public service	30	70	56
2014	More than 20 years in the federal public service	29	71	51

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	38	16
2014	11 to 20 years in the federal public service	34	17
2014	More than 20 years in the federal public service	40	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	83	12
2017	11 to 20 years in the federal public service	75	16
2017	More than 20 years in the federal public service	81	10
2014	11 to 20 years in the federal public service	77	17
2014	More than 20 years in the federal public service	73	15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	12
2017	11 to 20 years in the federal public service	16
2017	More than 20 years in the federal public service	10
2014	11 to 20 years in the federal public service	17
2014	More than 20 years in the federal public service	15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	12
2017	11 to 20 years in the federal public service	16
2017	More than 20 years in the federal public service	10
2014	11 to 20 years in the federal public service	17
2014	More than 20 years in the federal public service	15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	12
2017	11 to 20 years in the federal public service	16
2017	More than 20 years in the federal public service	10
2014	More than 20 years in the federal public service	15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	12
2017	11 to 20 years in the federal public service	16
2017	More than 20 years in the federal public service	10
2014	11 to 20 years in the federal public service	17
2014	More than 20 years in the federal public service	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	12
2017	11 to 20 years in the federal public service	48	16
2017	More than 20 years in the federal public service	78	10
2014	11 to 20 years in the federal public service	35	17
2014	More than 20 years in the federal public service	54	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	67	12
2017	11 to 20 years in the federal public service	31	16
2017	More than 20 years in the federal public service	80	10
2014	11 to 20 years in the federal public service	58	17
2014	More than 20 years in the federal public service	60	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	69	16
2017	More than 20 years in the federal public service	50	10
2014	11 to 20 years in the federal public service	40	17
2014	More than 20 years in the federal public service	33	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	67	12
2017	11 to 20 years in the federal public service	45	16
2014	11 to 20 years in the federal public service	46	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	41	12
2017	11 to 20 years in the federal public service	43	16
2017	More than 20 years in the federal public service	50	10
2014	11 to 20 years in the federal public service	29	17
2014	More than 20 years in the federal public service	33	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	59	12
2017	11 to 20 years in the federal public service	60	16
2017	More than 20 years in the federal public service	71	10
2014	11 to 20 years in the federal public service	42	17
2014	More than 20 years in the federal public service	40	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	12
2017	More than 20 years in the federal public service	48	10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	12
2017	11 to 20 years in the federal public service	16
2014	11 to 20 years in the federal public service	17
2014	More than 20 years in the federal public service	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	12
2017	11 to 20 years in the federal public service	16
2017	More than 20 years in the federal public service	10
2014	More than 20 years in the federal public service	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	41	12
2017	11 to 20 years in the federal public service	32	16
2017	More than 20 years in the federal public service	50	10
2014	11 to 20 years in the federal public service	71	17
2014	More than 20 years in the federal public service	32	15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	12

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	66	12
2017	11 to 20 years in the federal public service	63	16
2017	More than 20 years in the federal public service	70	10
2014	11 to 20 years in the federal public service	47	17
2014	More than 20 years in the federal public service	40	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	12
2017	11 to 20 years in the federal public service	37	16
2017	More than 20 years in the federal public service	50	10
2014	11 to 20 years in the federal public service	35	17

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	50	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	52	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	17

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2017	More than 20 years in the federal public service	0	10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	More than 20 years in the federal public service	0	13

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	34	15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	17

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15
2014	More than 20 years in the federal public service	0	13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	35	17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	72	11
2017	11 to 20 years in the federal public service	38	15
2014	11 to 20 years in the federal public service	64	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	More than 20 years in the federal public service	0	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	72	11
2017	11 to 20 years in the federal public service	66	15
2014	11 to 20 years in the federal public service	70	17
2014	More than 20 years in the federal public service	54	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2017	11 to 20 years in the federal public service	0	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15
2014	More than 20 years in the federal public service	38	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	91	9	12
2017	11 to 20 years in the federal public service	95	5	16
2017	More than 20 years in the federal public service	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	18	29	4	0	35	4	45	7	22
2017	3 to 10 years in the federal public service	4	9	24	10	15	31	6	22	40	61
2017	11 to 20 years in the federal public service	8	13	25	15	8	26	5	31	34	60
2017	More than 20 years in the federal public service	22	14	10	10	15	25	5	51	35	40
2014	Less than 3 years in the federal public service	36	7	15	0	0	42	0	75	0	14
2014	3 to 10 years in the federal public service	6	16	20	8	4	38	9	40	22	53
2014	11 to 20 years in the federal public service	10	17	14	9	10	30	10	45	31	57
2014	More than 20 years in the federal public service	19	17	20	0	18	21	4	49	24	51

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	36	20	9	0	5	0	70	9	22
2017	3 to 10 years in the federal public service	19	19	15	15	10	22	0	48	33	60
2017	11 to 20 years in the federal public service	22	28	17	13	8	11	0	57	24	60
2017	More than 20 years in the federal public service	41	26	10	5	15	3	0	69	21	40
2014	Less than 3 years in the federal public service	50	15	7	0	0	28	0	90	0	14
2014	3 to 10 years in the federal public service	21	32	22	8	6	11	0	60	15	53
2014	11 to 20 years in the federal public service	19	32	13	10	10	15	2	60	24	57
2014	More than 20 years in the federal public service	31	27	20	4	10	6	2	63	15	51
2011	Less than 3 years in the federal public service	62	31	6	0	0	0	0	94	0	16
2011	3 to 10 years in the federal public service	37	38	9	8	0	8	0	82	9	60
2011	11 to 20 years in the federal public service	35	31	17	6	0	11	0	74	7	53
2011	More than 20 years in the federal public service	42	28	14	4	6	4	2	75	11	50

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	9	91	61
2017	11 to 20 years in the federal public service	10	90	58
2017	More than 20 years in the federal public service	13	87	40
2014	Less than 3 years in the federal public service	0	100	14
2014	11 to 20 years in the federal public service	9	91	56

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	4	19	0	5	58	5	36	12	22
2017	3 to 10 years in the federal public service	11	14	13	2	5	51	5	57	14	60
2017	11 to 20 years in the federal public service	13	13	25	3	2	37	7	47	9	60
2017	More than 20 years in the federal public service	27	14	15	3	13	19	10	57	22	40
2014	Less than 3 years in the federal public service	36	7	15	0	0	42	0	75	0	14
2014	3 to 10 years in the federal public service	8	16	21	2	0	47	6	52	4	53
2014	11 to 20 years in the federal public service	7	12	29	3	2	38	10	35	9	57
2014	More than 20 years in the federal public service	21	15	16	4	4	33	6	60	13	51

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	26	30	0	5	4	0	64	5	22
2017	3 to 10 years in the federal public service	27	27	18	0	5	23	0	70	6	61
2017	11 to 20 years in the federal public service	22	32	25	2	3	13	3	64	6	60
2017	More than 20 years in the federal public service	43	10	12	7	10	14	3	64	21	40
2014	Less than 3 years in the federal public service	50	15	7	0	0	28	0	90	0	14
2014	3 to 10 years in the federal public service	25	37	17	2	2	17	0	75	4	53
2014	11 to 20 years in the federal public service	18	36	18	7	2	16	3	67	11	57
2014	More than 20 years in the federal public service	36	21	18	4	2	16	2	70	8	51
2011	Less than 3 years in the federal public service	62	31	6	0	0	0	0	94	0	16
2011	3 to 10 years in the federal public service	42	30	15	2	1	10	0	79	4	60
2011	11 to 20 years in the federal public service	39	29	17	4	0	11	0	76	4	53
2011	More than 20 years in the federal public service	38	36	10	2	4	8	2	82	7	50

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	14	86	61
2017	11 to 20 years in the federal public service	21	79	60
2014	Less than 3 years in the federal public service	0	100	14
2014	3 to 10 years in the federal public service	11	89	52
2014	11 to 20 years in the federal public service	8	92	57
2014	More than 20 years in the federal public service	14	86	51

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	84	16	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	11 to 20 years in the federal public service	61	29	10	0	0	0	0	90	0	11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	36	0	16	21	5	13	55	45	22
2017	3 to 10 years in the federal public service	19	57	9	9	0	3	3	81	10	61
2017	11 to 20 years in the federal public service	32	48	10	2	2	0	6	85	4	60
2017	More than 20 years in the federal public service	47	32	3	0	0	0	19	97	0	40
2014	Less than 3 years in the federal public service	7	35	14	22	22	0	0	42	44	14
2014	3 to 10 years in the federal public service	17	58	19	2	0	4	0	78	2	53
2014	11 to 20 years in the federal public service	34	49	7	5	0	0	5	87	5	57
2014	More than 20 years in the federal public service	47	30	8	0	0	0	15	90	0	51
2011	Less than 3 years in the federal public service	20	58	0	7	7	0	7	84	16	14
2011	3 to 10 years in the federal public service	33	46	8	8	0	3	2	83	9	60
2011	11 to 20 years in the federal public service	48	31	8	6	2	2	4	84	8	53
2011	More than 20 years in the federal public service	44	46	2	0	0	0	8	98	0	50
2008	Less than 3 years in the federal public service	13	42	25	17	0	4	0	57	17	24
2008	3 to 10 years in the federal public service	25	61	11	2	2	0	0	86	4	57
2008	11 to 20 years in the federal public service	47	38	4	7	0	0	4	88	7	45
2008	More than 20 years in the federal public service	48	40	0	3	2	0	6	95	5	62

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	14	21	9	41	14	0	68	22
2017	3 to 10 years in the federal public service	2	12	11	11	8	47	11	32	43	61
2017	11 to 20 years in the federal public service	10	19	25	5	5	32	5	45	16	60
2017	More than 20 years in the federal public service	12	26	12	10	13	11	15	52	31	40
2014	Less than 3 years in the federal public service	14	7	7	7	7	57	0	49	34	14
2014	3 to 10 years in the federal public service	4	17	19	13	12	23	13	32	39	53
2014	11 to 20 years in the federal public service	5	15	19	14	9	25	13	33	36	57
2014	More than 20 years in the federal public service	17	24	16	8	8	18	9	56	22	51
2011	Less than 3 years in the federal public service	18	12	20	7	6	17	19	48	21	16
2011	3 to 10 years in the federal public service	14	11	16	10	7	38	5	43	30	59
2011	11 to 20 years in the federal public service	14	14	28	8	14	19	4	36	27	53
2011	More than 20 years in the federal public service	16	26	18	4	16	8	12	52	25	50

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	27	14	9	0	22	8	67	13	22
2017	3 to 10 years in the federal public service	45	34	5	3	3	8	3	88	7	61
2017	11 to 20 years in the federal public service	43	34	9	5	2	2	6	84	7	60
2017	More than 20 years in the federal public service	41	25	5	5	3	3	19	84	10	40
2014	Less than 3 years in the federal public service	51	28	0	0	0	21	0	100	0	14
2014	3 to 10 years in the federal public service	41	39	9	0	2	8	0	87	2	53
2014	11 to 20 years in the federal public service	47	24	10	5	3	3	6	79	9	57
2014	More than 20 years in the federal public service	37	24	12	6	4	2	15	73	12	51
2011	Less than 3 years in the federal public service	74	14	6	0	0	0	6	93	0	16
2011	3 to 10 years in the federal public service	51	29	7	7	2	5	0	84	9	60
2011	11 to 20 years in the federal public service	60	13	13	0	0	5	8	85	0	53
2011	More than 20 years in the federal public service	32	46	4	4	2	4	8	89	7	50
2008	Less than 3 years in the federal public service	29	46	13	0	0	13	0	86	0	24
2008	3 to 10 years in the federal public service	47	33	12	2	0	5	0	85	2	57
2008	11 to 20 years in the federal public service	47	33	4	9	0	2	4	86	10	45
2008	More than 20 years in the federal public service	48	31	2	6	2	5	6	89	9	62

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	13	14	14	0	33	8	53	23	22
2017	3 to 10 years in the federal public service	19	43	11	5	3	12	7	77	9	61
2017	11 to 20 years in the federal public service	24	38	16	5	2	10	6	73	8	60
2017	More than 20 years in the federal public service	41	15	10	11	5	3	16	69	19	40
2014	Less than 3 years in the federal public service	36	22	7	0	0	35	0	89	0	14
2014	3 to 10 years in the federal public service	32	36	11	6	4	11	0	76	11	53
2014	11 to 20 years in the federal public service	44	19	12	9	3	7	6	72	14	57
2014	More than 20 years in the federal public service	31	37	8	6	4	2	11	79	12	51
2011	Less than 3 years in the federal public service	56	20	7	0	0	11	6	92	0	16
2011	3 to 10 years in the federal public service	40	25	17	7	2	10	0	72	9	60
2011	11 to 20 years in the federal public service	53	15	15	4	0	7	6	78	4	53
2011	More than 20 years in the federal public service	33	41	6	4	6	2	8	82	11	49
2008	Less than 3 years in the federal public service	38	25	8	4	0	25	0	83	6	24
2008	3 to 10 years in the federal public service	32	35	16	5	2	9	2	75	8	57
2008	11 to 20 years in the federal public service	40	31	4	7	9	2	7	78	17	45
2008	More than 20 years in the federal public service	41	31	8	7	2	3	8	81	9	61

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	9	9	5	9	0	78	14	22
2017	3 to 10 years in the federal public service	62	21	11	3	3	0	83	6	61
2017	11 to 20 years in the federal public service	52	18	14	8	8	0	70	17	58
2017	More than 20 years in the federal public service	58	14	8	7	10	3	74	18	40

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	22	19	0	5	0	0	77	5	22
2017	3 to 10 years in the federal public service	66	24	3	2	4	1	0	91	6	61
2017	11 to 20 years in the federal public service	45	24	18	7	7	0	0	69	13	59
2017	More than 20 years in the federal public service	43	30	10	7	7	0	3	75	15	40

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	44	21	5	5	0	70	9	22
2017	3 to 10 years in the federal public service	23	31	26	13	5	3	55	18	61
2017	11 to 20 years in the federal public service	19	46	19	8	8	0	65	17	60
2017	More than 20 years in the federal public service	30	37	15	5	5	7	73	11	39

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	63	9	9	9	0	73	18	22
2017	3 to 10 years in the federal public service	16	40	11	21	10	2	57	32	61
2017	11 to 20 years in the federal public service	18	32	24	13	13	0	50	26	60
2017	More than 20 years in the federal public service	20	41	10	7	22	0	61	30	40

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	37	17	5	16	0	4	61	21	22
2017	3 to 10 years in the federal public service	34	23	19	10	14	0	0	57	24	60
2017	11 to 20 years in the federal public service	38	33	13	10	6	0	0	71	16	60
2017	More than 20 years in the federal public service	41	24	15	3	8	3	7	72	11	40

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	29	29	9	5	0	58	14	22
2017	3 to 10 years in the federal public service	19	26	28	16	11	0	45	27	61
2017	11 to 20 years in the federal public service	20	22	32	13	14	0	42	26	60
2017	More than 20 years in the federal public service	22	34	21	13	7	3	57	21	40

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	26	15	14	9	0	0	62	23	22
2017	3 to 10 years in the federal public service	23	31	24	8	14	0	0	54	21	61
2017	11 to 20 years in the federal public service	22	34	12	15	14	0	3	58	30	59
2017	More than 20 years in the federal public service	25	32	16	15	7	3	2	60	24	40

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	17	28	9	9	5	0	51	19	22
2017	3 to 10 years in the federal public service	19	24	29	13	14	1	0	43	27	61
2017	11 to 20 years in the federal public service	8	32	32	16	12	0	0	40	28	60
2017	More than 20 years in the federal public service	19	29	25	10	8	3	7	53	20	40

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	0	5	0	5	4	95	5	22
2017	3 to 10 years in the federal public service	51	26	12	3	2	1	5	82	5	61
2017	11 to 20 years in the federal public service	44	33	5	10	2	2	5	82	13	59
2017	More than 20 years in the federal public service	44	32	14	0	2	3	5	82	2	40

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	33	18	19	0	0	0	63	19	22
2017	3 to 10 years in the federal public service	41	34	9	4	11	0	0	76	15	61
2017	11 to 20 years in the federal public service	27	34	13	16	7	0	2	62	24	60
2017	More than 20 years in the federal public service	37	28	23	5	5	3	0	66	10	40

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	24	23	13	9	0	0	55	22	22
2017	3 to 10 years in the federal public service	25	34	19	12	10	0	0	59	23	61
2017	11 to 20 years in the federal public service	18	33	20	10	14	2	3	54	25	60
2017	More than 20 years in the federal public service	41	25	17	5	10	3	0	67	16	40

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	31	10	18	9	0	63	27	22
2017	3 to 10 years in the federal public service	19	32	30	9	9	0	51	18	61
2017	11 to 20 years in the federal public service	17	28	36	10	8	0	46	18	60
2017	More than 20 years in the federal public service	20	31	20	13	10	7	55	24	40

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	35	19	9	5	0	0	67	14	22
2017	3 to 10 years in the federal public service	30	27	19	11	12	0	0	58	23	61
2017	11 to 20 years in the federal public service	26	29	29	10	5	0	1	56	15	60
2017	More than 20 years in the federal public service	32	24	25	3	10	3	4	60	13	40

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	17	24	10	5	0	0	61	14	22
2017	3 to 10 years in the federal public service	39	34	14	6	6	0	0	73	13	61
2017	11 to 20 years in the federal public service	33	31	23	8	3	0	1	65	12	60
2017	More than 20 years in the federal public service	33	27	19	13	5	3	0	63	18	40

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	24	0	9	5	0	86	14	22
2017	3 to 10 years in the federal public service	52	29	6	11	2	0	82	12	61
2017	11 to 20 years in the federal public service	53	26	14	4	2	2	81	5	60
2017	More than 20 years in the federal public service	61	29	10	0	0	0	90	0	40

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	16	5	0	4	0	8	91	4	22
2017	3 to 10 years in the federal public service	74	6	9	6	5	0	0	80	10	61
2017	11 to 20 years in the federal public service	56	17	14	3	8	2	0	75	11	60
2017	More than 20 years in the federal public service	56	18	2	5	10	0	9	81	16	40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	38	4	9	4	0	83	13	22
2017	3 to 10 years in the federal public service	52	29	10	6	3	0	81	9	61
2017	11 to 20 years in the federal public service	57	25	15	3	0	0	82	3	60
2017	More than 20 years in the federal public service	46	37	5	0	5	7	89	5	40

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	23	10	5	0	0	86	5	21
2017	3 to 10 years in the federal public service	51	17	19	6	5	2	70	11	59
2017	11 to 20 years in the federal public service	47	23	11	5	11	2	72	17	60
2017	More than 20 years in the federal public service	40	21	7	7	15	9	67	25	40

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	8	0	0	4	29	94	6	22
2017	3 to 10 years in the federal public service	57	5	6	2	2	30	87	5	61
2017	11 to 20 years in the federal public service	48	17	6	2	1	26	87	4	60
2017	More than 20 years in the federal public service	45	10	9	2	0	34	83	3	40

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	86	9	0	0	5	0	0	95	5	22
2017	3 to 10 years in the federal public service	64	21	3	2	2	2	7	93	3	61
2017	11 to 20 years in the federal public service	69	23	3	0	0	2	4	97	0	58
2017	More than 20 years in the federal public service	61	22	8	0	3	0	7	88	3	39

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	17	8	5	10	0	78	14	22
2017	3 to 10 years in the federal public service	79	10	4	0	2	4	94	2	61
2017	11 to 20 years in the federal public service	70	15	8	2	3	2	87	5	60
2017	More than 20 years in the federal public service	70	18	2	0	0	9	98	0	40

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	37	4	0	0	0	0	96	0	22
2017	3 to 10 years in the federal public service	47	34	11	4	0	0	4	84	5	60
2017	11 to 20 years in the federal public service	49	25	13	3	5	2	3	78	8	60
2017	More than 20 years in the federal public service	51	29	8	3	0	0	9	89	3	40

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	35	36	5	4	55	9	22
2017	3 to 10 years in the federal public service	19	31	32	6	12	49	18	61
2017	11 to 20 years in the federal public service	10	30	32	17	12	39	28	60
2017	More than 20 years in the federal public service	15	29	36	7	13	44	20	40

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	9	40	34	13	0	46	13	22
2017	3 to 10 years in the federal public service	9	11	39	29	12	0	41	20	60
2017	11 to 20 years in the federal public service	13	23	33	19	10	3	29	36	60
2017	More than 20 years in the federal public service	10	17	42	22	9	0	31	27	40

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	24	13	15	5	13	0	35	65	22
2017	3 to 10 years in the federal public service	35	17	20	11	6	10	0	39	61	61
2017	11 to 20 years in the federal public service	43	22	19	3	3	9	2	48	52	59
2017	More than 20 years in the federal public service	40	24	10	5	3	17	0	49	51	40

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	58	12
2017	3 to 10 years in the federal public service	25	33
2017	11 to 20 years in the federal public service	15	27
2017	More than 20 years in the federal public service	6	16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	12
2017	3 to 10 years in the federal public service	49	33
2017	11 to 20 years in the federal public service	14	27
2017	More than 20 years in the federal public service	13	16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	12
2017	3 to 10 years in the federal public service	28	33
2017	11 to 20 years in the federal public service	14	27
2017	More than 20 years in the federal public service	19	16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	12
2017	3 to 10 years in the federal public service	55	33
2017	11 to 20 years in the federal public service	66	27
2017	More than 20 years in the federal public service	43	16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	12
2017	3 to 10 years in the federal public service	0	33
2017	11 to 20 years in the federal public service	3	27
2017	More than 20 years in the federal public service	0	16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	52	12
2017	3 to 10 years in the federal public service	40	33
2017	11 to 20 years in the federal public service	45	27
2017	More than 20 years in the federal public service	44	16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	0	47	44	0	8	0	12
2017	3 to 10 years in the federal public service	3	57	17	15	3	6	33
2017	11 to 20 years in the federal public service	7	64	21	0	0	7	26
2017	More than 20 years in the federal public service	5	71	18	6	0	0	17

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	24	26	0	8	0	0	66	8	12
2017	3 to 10 years in the federal public service	29	34	6	11	18	0	3	65	30	33
2017	11 to 20 years in the federal public service	22	44	7	10	0	4	14	80	12	27
2017	More than 20 years in the federal public service	30	41	18	0	6	0	5	75	6	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	17	23	16	17	27	0	23	45	12
2017	3 to 10 years in the federal public service	0	22	8	11	26	6	27	33	54	33
2017	11 to 20 years in the federal public service	10	23	19	15	9	4	21	43	32	27
2017	More than 20 years in the federal public service	12	30	12	6	6	12	22	63	18	17

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.