2017 Public Service Employee Survey Results by Theme for Shared Services Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 35 14 14 15 0 0 57 29 231
2017 Not a person with a disability 27 42 14 9 8 0 0 70 17 3073
2014 Person with a disability 19 36 17 15 13 0 0 55 28 236
2014 Not a person with a disability 20 42 16 12 10 0 0 63 21 3893

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 29 21 14 16 0 0 49 30 231
2017 Not a person with a disability 25 37 17 11 9 1 0 62 21 3077

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 31 20 6 8 0 0 67 13 231
2017 Not a person with a disability 44 37 12 5 3 0 0 81 8 3065
2014 Person with a disability 52 24 14 5 5 0 0 76 10 237
2014 Not a person with a disability 51 32 10 4 3 0 0 83 7 3891

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 36 15 11 12 0 0 63 22 231
2017 Not a person with a disability 33 39 14 9 5 0 0 72 14 3069
2014 Person with a disability 27 33 17 13 9 0 0 61 22 237
2014 Not a person with a disability 29 41 15 10 6 0 0 70 15 3889

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 22 22 13 30 0 0 35 43 230
2017 Not a person with a disability 20 26 21 15 16 1 0 47 32 3067
2014 Person with a disability 13 24 19 16 27 1 0 38 43 237
2014 Not a person with a disability 14 27 23 18 17 1 0 41 36 3891

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 24 20 17 25 0 0 38 42 230
2017 Not a person with a disability 19 28 20 17 15 1 0 48 32 3064
2014 Person with a disability 14 22 17 22 23 2 0 37 46 237
2014 Not a person with a disability 14 29 21 18 17 0 0 43 36 3890

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 19 16 16 26 5 2 38 45 231
2017 Not a person with a disability 19 22 22 15 17 4 0 44 33 3073
2014 Person with a disability 17 17 20 15 24 7 1 36 42 237
2014 Not a person with a disability 16 21 22 17 19 4 1 39 38 3888
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 27 11 8 7 3 0 72 16 231
2017 Not a person with a disability 46 30 11 6 4 2 1 79 10 3075
2014 Person with a disability 43 26 15 8 6 2 0 70 15 237
2014 Not a person with a disability 41 31 13 6 5 2 1 75 11 3892

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 29 13 6 10 1 0 71 16 231
2017 Not a person with a disability 43 33 11 7 5 1 1 77 12 3077
2014 Person with a disability 38 31 13 10 7 1 0 69 17 237
2014 Not a person with a disability 38 35 11 9 6 1 0 74 15 3890

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 22 16 6 7 0 0 71 13 230
2017 Not a person with a disability 52 27 10 6 4 1 0 80 10 3072
2014 Person with a disability 45 26 14 9 5 0 0 71 15 237
2014 Not a person with a disability 47 29 11 7 6 1 0 77 12 3889

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 25 21 11 15 12 0 47 29 231
2017 Not a person with a disability 22 28 21 9 7 13 0 58 18 3077
2014 Person with a disability 18 25 20 11 13 12 0 49 28 237
2014 Not a person with a disability 19 30 22 9 7 13 0 57 18 3891

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 23 19 21 21 4 0 36 44 231
2017 Not a person with a disability 18 26 22 17 15 3 0 45 33 3077
2014 Person with a disability 12 25 17 21 20 4 0 38 44 237
2014 Not a person with a disability 13 25 23 19 16 4 0 40 37 3891

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 21 18 23 23 8 0 31 50 230
2017 Not a person with a disability 12 22 23 18 17 7 0 37 38 3069
2014 Person with a disability 8 18 22 23 27 3 0 26 52 237
2014 Not a person with a disability 8 20 23 22 19 7 0 31 44 3887

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 22 16 20 24 8 0 35 48 231
2017 Not a person with a disability 16 25 18 16 18 7 0 44 36 3073
2014 Person with a disability 11 18 15 17 31 6 0 32 52 236
2014 Not a person with a disability 11 21 21 17 20 9 0 36 42 3888

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 18 17 23 26 5 0 32 51 231
2017 Not a person with a disability 13 27 19 20 17 4 0 42 38 3074
2014 Person with a disability 10 21 18 23 26 3 0 31 50 236
2014 Not a person with a disability 9 24 20 22 21 3 0 35 45 3889
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 26 18 14 19 1 1 49 33 231
2017 Not a person with a disability 24 35 19 12 9 0 0 60 21 3075
2014 Person with a disability 20 25 16 17 20 1 0 46 38 237
2014 Not a person with a disability 19 36 20 14 11 0 0 54 26 3889

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 32 19 15 14 0 0 53 29 229
2017 Not a person with a disability 21 38 17 14 9 0 0 59 24 3075

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 16 21 17 14 19 3 32 40 231
2017 Not a person with a disability 14 20 21 12 10 19 3 44 29 3069
2014 Person with a disability 12 17 23 17 16 12 3 34 39 237
2014 Not a person with a disability 11 21 22 15 13 14 4 39 34 3891

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 26 14 11 9 1 0 66 20 231
2017 Not a person with a disability 39 33 13 8 5 1 1 73 14 3072
2014 Person with a disability 37 30 17 8 7 0 0 68 16 237
2014 Not a person with a disability 35 34 15 9 6 1 1 70 15 3892

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 30 11 8 4 2 18 71 15 52
2017 Not a person with a disability 22 33 20 8 4 5 8 63 14 885
2014 Person with a disability 27 28 20 11 8 2 4 58 20 51
2014 Not a person with a disability 21 32 19 10 7 4 6 60 18 1102

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 34 14 12 11 4 2 61 25 231
2017 Not a person with a disability 29 35 15 10 6 3 2 67 18 3073
2014 Person with a disability 25 31 17 17 8 2 0 57 26 236
2014 Not a person with a disability 24 39 15 12 6 3 2 66 19 3892

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 17 20 15 15 13 0 42 35 230
2017 Not a person with a disability 26 26 16 10 8 12 2 61 21 3068
2014 Person with a disability 18 22 17 17 14 11 0 45 35 237
2014 Not a person with a disability 23 26 18 11 9 10 3 57 22 3890

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 32 12 18 18 0 1 51 36 231
2017 Not a person with a disability 20 35 16 15 13 0 1 56 28 3076
2014 Person with a disability 14 23 12 21 29 0 0 38 50 237
2014 Not a person with a disability 14 27 16 21 21 0 1 42 42 3892

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 37 15 7 11 0 0 66 19 230
2017 Not a person with a disability 35 42 11 7 4 0 0 77 11 3074
2014 Person with a disability 30 36 14 12 8 0 0 66 20 237
2014 Not a person with a disability 33 39 14 8 6 0 0 72 14 3892

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 36 10 8 11 0 0 71 19 230
2017 Not a person with a disability 42 38 10 6 3 0 0 81 9 3068
2014 Person with a disability 34 38 12 9 6 0 0 73 15 236
2014 Not a person with a disability 38 39 10 7 5 0 0 78 12 3891

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 26 18 17 23 4 0 40 41 231
2017 Not a person with a disability 19 29 20 15 13 3 0 50 29 3073
2014 Person with a disability 12 17 15 20 32 3 0 30 55 236
2014 Not a person with a disability 12 24 20 21 20 3 1 37 43 3888

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 17 20 15 33 3 1 30 50 230
2017 Not a person with a disability 20 26 14 15 20 3 2 48 37 3073
2014 Person with a disability 9 10 15 15 48 3 1 20 65 237
2014 Not a person with a disability 11 21 16 19 28 3 2 34 49 3891

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 41 12 12 16 0 0 60 28 230
2017 Not a person with a disability 29 40 14 11 7 0 0 69 18 3067
2014 Person with a disability 17 35 16 16 16 0 0 52 33 237
2014 Not a person with a disability 19 39 15 14 12 0 0 59 26 3889

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 31 20 8 13 0 0 60 20 230
2017 Not a person with a disability 32 36 17 9 6 0 0 68 15 3068
2014 Person with a disability 22 32 16 14 16 0 0 53 31 237
2014 Not a person with a disability 25 36 17 11 10 0 0 62 21 3887

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 27 24 8 15 0 0 53 23 231
2017 Not a person with a disability 28 36 16 12 7 0 0 65 19 3071
2014 Person with a disability 22 26 22 15 14 0 0 48 29 236
2014 Not a person with a disability 23 36 17 13 10 0 0 60 23 3885

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 27 26 14 13 5 1 44 29 229
2017 Not a person with a disability 19 33 24 11 7 5 0 55 19 3076

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 32 7 10 10 0 0 73 20 230
2017 Not a person with a disability 43 33 11 8 4 0 1 77 12 3071
2014 Person with a disability 36 26 15 11 10 0 1 63 21 236
2014 Not a person with a disability 36 35 14 9 6 1 1 71 15 3889

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 22 10 9 17 2 11 59 29 229
2017 Not a person with a disability 37 24 11 8 8 2 9 69 19 3066
2014 Person with a disability 27 15 12 11 23 2 10 48 38 236
2014 Not a person with a disability 35 26 11 9 9 2 8 68 20 3891

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 35 17 8 6 0 0 69 14 231
2017 Not a person with a disability 34 37 15 7 5 0 1 72 13 3073
2014 Person with a disability 29 31 24 7 9 0 0 60 16 237
2014 Not a person with a disability 33 36 17 7 5 0 1 69 13 3890

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 19 8 4 7 3 0 81 11 230
2017 Not a person with a disability 57 24 7 4 3 3 2 86 7 3069
2014 Person with a disability 49 23 9 5 9 3 3 76 14 237
2014 Not a person with a disability 49 26 9 4 5 4 3 81 10 3891

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 34 28 38 231
2017 Not a person with a disability 29 32 39 3074
2014 Person with a disability 34 25 42 237
2014 Not a person with a disability 31 30 40 3889

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 11 25 46 8 2 8 79
2017 Not a person with a disability 17 27 42 5 4 5 878
2014 Person with a disability 18 20 44 7 9999 11 81
2014 Not a person with a disability 15 24 46 8 9999 7 1196
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 41 11 10 10 0 0 69 20 231
2017 Not a person with a disability 33 38 14 9 6 1 0 71 15 3076
2014 Person with a disability 32 33 12 13 9 3 0 66 22 236
2014 Not a person with a disability 28 40 14 9 7 1 0 69 17 3888

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 31 22 17 11 3 0 48 30 231
2017 Not a person with a disability 18 37 22 13 9 1 0 55 23 3074
2014 Person with a disability 23 30 19 16 11 2 0 54 27 237
2014 Not a person with a disability 18 37 20 13 10 1 0 57 23 3891

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 32 29 14 4 2 2 19 51 230
2017 Not a person with a disability 15 29 34 13 5 1 2 19 46 3061
2014 Person with a disability 16 39 27 10 4 1 4 14 57 235
2014 Not a person with a disability 19 33 31 11 4 1 2 15 54 3881

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 25 25 10 5 3 1 15 59 230
2017 Not a person with a disability 23 28 27 10 6 2 2 18 54 3060
2014 Person with a disability 35 29 20 6 4 3 3 11 68 236
2014 Not a person with a disability 30 31 23 8 5 2 1 13 63 3883

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 27 19 12 5 2 2 18 62 230
2017 Not a person with a disability 29 30 24 9 4 2 2 14 61 3065
2014 Person with a disability 34 31 17 7 4 2 5 11 70 235
2014 Not a person with a disability 35 29 23 8 3 2 2 11 65 3881

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 18 33 22 5 3 2 28 37 229
2017 Not a person with a disability 15 21 33 20 8 1 3 29 37 3054
2014 Person with a disability 22 25 24 18 8 0 3 26 48 235
2014 Not a person with a disability 17 20 32 20 7 1 2 28 38 3870

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 23 27 11 6 2 4 18 53 230
2017 Not a person with a disability 21 27 27 13 7 2 3 21 50 3052
2014 Person with a disability 33 26 25 7 3 2 4 11 62 236
2014 Not a person with a disability 29 27 24 12 5 1 3 17 58 3878

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 19 24 20 7 6 4 30 44 230
2017 Not a person with a disability 16 23 25 18 10 3 4 31 42 3053
2014 Person with a disability 16 19 24 22 12 3 5 37 37 235
2014 Not a person with a disability 16 19 25 21 11 3 5 36 37 3873

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 27 26 9 3 2 1 13 61 231
2017 Not a person with a disability 27 26 28 10 5 2 2 16 55 3058
2014 Person with a disability 26 28 29 8 4 1 4 13 56 237
2014 Not a person with a disability 26 27 28 11 4 2 2 16 55 3886

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 24 16 7 12 1 0 65 19 230
2017 Not a person with a disability 46 30 10 6 5 1 1 78 11 3073
2014 Person with a disability 41 25 12 9 12 2 0 67 21 237
2014 Not a person with a disability 46 30 10 7 6 1 0 77 13 3891

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 30 13 6 6 0 0 75 12 230
2017 Not a person with a disability 46 37 8 5 2 1 0 84 7 3064
2014 Person with a disability 39 35 10 12 3 0 0 74 16 237
2014 Not a person with a disability 43 41 9 5 2 1 0 84 7 3891

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 28 22 9 8 6 0 58 18 231
2017 Not a person with a disability 31 32 20 4 3 8 1 69 8 3068
2014 Person with a disability 31 29 17 8 8 6 0 64 18 237
2014 Not a person with a disability 33 32 18 3 3 10 1 73 7 3890

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 35 20 6 8 5 0 64 15 231
2017 Not a person with a disability 33 39 16 4 2 6 0 77 6 3069
2014 Person with a disability 34 30 17 7 8 3 0 67 15 237
2014 Not a person with a disability 33 36 16 5 3 7 0 75 8 3890

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 33 16 10 12 0 0 62 22 231
2017 Not a person with a disability 35 40 14 7 3 1 0 76 10 3072
2014 Person with a disability 36 27 16 12 8 0 0 63 21 237
2014 Not a person with a disability 36 37 15 7 5 1 0 74 11 3887

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 25 17 7 17 4 5 55 26 231
2017 Not a person with a disability 30 30 17 7 5 6 6 67 14 3075
2014 Person with a disability 32 26 14 10 9 3 6 63 21 235
2014 Not a person with a disability 34 30 15 7 5 5 4 70 14 3892

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 36 17 8 7 4 0 67 15 230
2017 Not a person with a disability 28 41 18 5 3 5 1 73 9 3067
2014 Person with a disability 32 34 16 7 4 4 3 71 12 237
2014 Not a person with a disability 26 41 17 6 3 7 1 72 10 3888

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 31 10 13 12 6 1 62 28 231
2017 Not a person with a disability 30 36 15 9 5 4 1 69 15 3071
2014 Person with a disability 30 30 12 16 8 3 1 62 25 237
2014 Not a person with a disability 25 36 15 11 7 5 1 65 19 3885

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 27 22 13 10 7 1 52 24 231
2017 Not a person with a disability 20 31 22 12 7 7 2 56 20 3075
2014 Person with a disability 12 22 26 16 17 6 2 37 35 237
2014 Not a person with a disability 12 26 26 14 11 9 2 43 28 3888

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 17 17 15 27 11 1 33 48 230
2017 Not a person with a disability 17 22 21 12 12 13 3 47 29 3070
2014 Person with a disability 11 13 14 17 28 15 2 29 54 237
2014 Not a person with a disability 12 23 21 14 14 13 3 41 34 3889

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 40 7 21 11 0 0 60 32 229
2017 Not a person with a disability 25 49 7 13 6 0 0 73 20 3072
2014 Person with a disability 19 37 8 24 13 0 0 55 37 237
2014 Not a person with a disability 24 41 7 17 10 0 0 66 27 3892

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 34 12 11 11 0 1 67 21 231
2017 Not a person with a disability 39 38 8 9 5 0 0 78 14 3076
2014 Person with a disability 35 29 8 15 13 0 0 64 28 237
2014 Not a person with a disability 40 36 9 9 6 0 0 76 16 3891

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 38 14 7 8 0 0 71 15 230
2017 Not a person with a disability 40 41 11 6 2 0 0 82 8 3066
2014 Person with a disability 34 29 16 11 10 0 0 63 21 236
2014 Not a person with a disability 36 40 13 7 3 1 0 76 11 3888

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 24 7 3 1 2 2 89 4 230
2017 Not a person with a disability 57 27 8 3 2 1 1 86 6 3069
2014 Person with a disability 61 19 9 7 2 1 1 81 10 237
2014 Not a person with a disability 56 26 8 5 2 1 1 84 8 3893

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 25 7 9 2 0 1 82 11 230
2017 Not a person with a disability 53 23 8 10 5 0 1 77 15 3076
2014 Person with a disability 58 20 8 9 4 0 1 79 13 236
2014 Not a person with a disability 50 25 9 10 5 0 1 76 15 3889

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 20 7 3 5 0 1 85 8 231
2017 Not a person with a disability 57 22 8 6 5 0 2 81 11 3075
2014 Person with a disability 63 21 6 5 2 0 2 86 7 237
2014 Not a person with a disability 60 19 8 6 4 0 3 82 10 3891

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 80 12 2 3 3 0 0 92 6 231
2017 Not a person with a disability 75 15 4 2 2 0 1 91 5 3075
2014 Person with a disability 76 13 3 3 2 0 2 92 5 237
2014 Not a person with a disability 73 15 5 2 3 0 2 90 5 3890

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 54 21 14 5 3 2 1 78 8 231
2017 Not a person with a disability 48 28 11 7 3 2 3 79 10 3068
2014 Person with a disability 54 23 10 6 5 1 1 79 11 237
2014 Not a person with a disability 47 27 12 7 3 2 3 77 10 3889

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 22 13 3 1 4 1 82 4 230
2017 Not a person with a disability 51 25 10 4 2 6 3 83 7 3070
2014 Person with a disability 52 25 12 2 3 5 2 83 5 237
2014 Not a person with a disability 46 24 13 4 3 7 4 79 7 3889

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 30 70 231
2017 Not a person with a disability 12 88 3071
2014 Person with a disability 30 70 237
2014 Not a person with a disability 13 87 3883

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 48 68
2017 Not a person with a disability 45 384
2014 Person with a disability 46 72
2014 Not a person with a disability 45 510

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 80 68
2017 Not a person with a disability 58 384
2014 Person with a disability 85 72
2014 Not a person with a disability 64 510

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 68
2017 Not a person with a disability 5 384
2014 Person with a disability 7 72
2014 Not a person with a disability 6 510

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 68
2014 Person with a disability 0 72

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 68
2017 Not a person with a disability 13 384
2014 Person with a disability 14 72
2014 Not a person with a disability 10 510

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 2 510

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 384
2014 Not a person with a disability 4 510

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 44 68
2017 Not a person with a disability 38 384
2014 Person with a disability 44 72
2014 Not a person with a disability 45 511

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 49 68
2017 Not a person with a disability 40 384
2014 Person with a disability 63 72
2014 Not a person with a disability 47 511

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 54 68
2017 Not a person with a disability 40 384
2014 Person with a disability 60 72
2014 Not a person with a disability 45 511

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 68
2017 Not a person with a disability 35 384
2014 Person with a disability 52 72
2014 Not a person with a disability 41 511

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 68
2017 Not a person with a disability 25 384
2014 Person with a disability 40 72
2014 Not a person with a disability 30 511

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 65 68
2017 Not a person with a disability 57 384
2014 Person with a disability 67 72
2014 Not a person with a disability 62 511

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 68
2017 Not a person with a disability 32 384
2014 Person with a disability 46 72
2014 Not a person with a disability 36 511

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 68
2017 Not a person with a disability 2 384

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 68
2017 Not a person with a disability 7 384
2014 Not a person with a disability 5 511

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 68
2017 Not a person with a disability 11 384
2014 Person with a disability 12 72
2014 Not a person with a disability 13 511

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 60 68
2017 Not a person with a disability 44 384
2014 Person with a disability 62 72
2014 Not a person with a disability 44 511

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 68
2017 Not a person with a disability 22 384
2014 Person with a disability 32 72
2014 Not a person with a disability 32 511

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 68
2017 Not a person with a disability 10 384
2014 Person with a disability 19 72
2014 Not a person with a disability 11 511

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 65 68
2017 Not a person with a disability 52 384
2014 Person with a disability 44 72
2014 Not a person with a disability 52 512

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 31 68
2017 Not a person with a disability 23 384
2014 Person with a disability 30 72
2014 Not a person with a disability 32 512

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 68
2017 Not a person with a disability 8 384
2014 Person with a disability 14 72
2014 Not a person with a disability 11 512

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 68
2017 Not a person with a disability 15 384
2014 Person with a disability 20 72
2014 Not a person with a disability 21 512

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 68
2017 Not a person with a disability 6 384
2014 Person with a disability 14 72
2014 Not a person with a disability 8 512

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 7 68
2017 Not a person with a disability 4 384
2014 Person with a disability 13 72
2014 Not a person with a disability 5 512

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 68
2017 Not a person with a disability 11 384
2014 Not a person with a disability 18 512

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 68
2017 Not a person with a disability 12 384
2014 Person with a disability 16 72
2014 Not a person with a disability 12 512

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 68
2017 Not a person with a disability 26 384
2014 Person with a disability 29 72
2014 Not a person with a disability 24 512

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 63
2017 Not a person with a disability 9 365
2014 Not a person with a disability 11 486

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 63
2017 Not a person with a disability 17 365
2014 Person with a disability 10 63
2014 Not a person with a disability 16 486

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 63
2017 Not a person with a disability 10 365
2014 Not a person with a disability 8 486

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 365
2014 Not a person with a disability 8 486

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 63
2017 Not a person with a disability 11 365
2014 Person with a disability 11 63
2014 Not a person with a disability 10 486

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 63
2017 Not a person with a disability 10 365
2014 Person with a disability 13 63
2014 Not a person with a disability 9 486

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 63
2017 Not a person with a disability 21 365
2014 Person with a disability 20 63
2014 Not a person with a disability 20 486

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 63
2017 Not a person with a disability 10 365
2014 Person with a disability 16 63
2014 Not a person with a disability 12 486

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 63
2017 Not a person with a disability 10 365
2014 Person with a disability 16 63
2014 Not a person with a disability 11 486

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 45 63
2017 Not a person with a disability 22 365
2014 Person with a disability 28 63
2014 Not a person with a disability 25 486

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 21 63
2017 Not a person with a disability 10 365
2014 Person with a disability 17 63
2014 Not a person with a disability 10 486

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 59 63
2017 Not a person with a disability 41 365
2014 Person with a disability 67 63
2014 Not a person with a disability 41 486

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 2 486

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 64 63
2017 Not a person with a disability 49 365
2014 Person with a disability 64 63
2014 Not a person with a disability 56 486

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 2 365

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 63
2017 Not a person with a disability 11 365
2014 Person with a disability 15 63
2014 Not a person with a disability 12 486

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 93 7 67
2017 Not a person with a disability 85 15 384

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 14 22 7 16 24 6 37 32 231
2017 Not a person with a disability 14 15 21 3 4 32 10 51 13 3073
2014 Person with a disability 11 12 29 8 14 23 5 31 30 237
2014 Not a person with a disability 12 14 23 4 4 34 10 46 14 3888

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 21 22 10 10 16 0 49 24 230
2017 Not a person with a disability 24 28 21 4 3 18 2 64 9 3075
2014 Person with a disability 15 23 24 13 9 15 0 45 27 237
2014 Not a person with a disability 18 24 24 5 3 23 2 57 11 3890

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 21 79 229
2017 Not a person with a disability 6 94 3072
2014 Person with a disability 23 77 237
2014 Not a person with a disability 6 94 3882

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 48
2017 Not a person with a disability 39 173
2014 Person with a disability 37 55
2014 Not a person with a disability 31 237

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 86 48
2017 Not a person with a disability 71 173
2014 Person with a disability 82 55
2014 Not a person with a disability 80 237

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 5 173
2014 Not a person with a disability 2 237

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 48
2014 Person with a disability 0 55
2014 Not a person with a disability 0 237

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 48
2017 Not a person with a disability 16 173
2014 Person with a disability 13 55
2014 Not a person with a disability 12 237

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 173
2014 Not a person with a disability 2 237

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 48
2017 Not a person with a disability 12 173
2014 Person with a disability 15 55
2014 Not a person with a disability 12 237

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 19 168
2014 Not a person with a disability 17 238

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 28 168
2014 Person with a disability 11 55
2014 Not a person with a disability 19 238

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 168
2014 Not a person with a disability 10 238

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 5 168
2014 Not a person with a disability 4 238

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 48
2017 Not a person with a disability 20 168
2014 Person with a disability 22 55
2014 Not a person with a disability 22 238

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 48
2017 Not a person with a disability 21 168
2014 Person with a disability 12 55
2014 Not a person with a disability 26 238

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 4 168
2014 Not a person with a disability 3 238

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 48

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 4 168
2014 Not a person with a disability 6 238

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 48
2017 Not a person with a disability 13 168
2014 Not a person with a disability 15 238

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 48

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 70 48
2017 Not a person with a disability 3 168
2014 Person with a disability 80 55
2014 Not a person with a disability 5 238

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 48
2014 Person with a disability 0 55

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 48
2017 Not a person with a disability 36 168
2014 Person with a disability 24 55
2014 Not a person with a disability 39 238

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 37 48
2017 Not a person with a disability 27 171
2014 Person with a disability 44 55
2014 Not a person with a disability 24 238

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 48
2017 Not a person with a disability 15 171
2014 Person with a disability 26 55
2014 Not a person with a disability 14 238

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 48
2017 Not a person with a disability 6 171
2014 Person with a disability 21 55
2014 Not a person with a disability 6 238

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 21 48
2017 Not a person with a disability 16 171
2014 Person with a disability 23 55
2014 Not a person with a disability 13 238

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 5 171
2014 Person with a disability 9 55
2014 Not a person with a disability 2 238

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 171
2014 Not a person with a disability 2 238

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 5 171
2014 Not a person with a disability 11 238

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 48
2017 Not a person with a disability 10 171
2014 Person with a disability 13 55
2014 Not a person with a disability 12 238

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 48
2017 Not a person with a disability 50 171
2014 Person with a disability 35 55
2014 Not a person with a disability 54 238

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 44
2017 Not a person with a disability 5 157
2014 Not a person with a disability 3 232

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 157
2014 Not a person with a disability 11 232

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 44
2017 Not a person with a disability 5 157
2014 Not a person with a disability 2 232

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 44
2017 Not a person with a disability 3 157

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Person with a disability 10 52
2014 Not a person with a disability 2 232

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 157
2014 Person with a disability 11 52
2014 Not a person with a disability 4 232

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 44
2017 Not a person with a disability 18 157
2014 Person with a disability 19 52
2014 Not a person with a disability 16 232

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 44
2017 Not a person with a disability 9 157
2014 Person with a disability 21 52
2014 Not a person with a disability 11 232

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 44
2017 Not a person with a disability 8 157
2014 Person with a disability 19 52
2014 Not a person with a disability 11 232

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 38 44
2017 Not a person with a disability 14 157
2014 Person with a disability 30 52
2014 Not a person with a disability 21 232

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 44
2017 Not a person with a disability 13 157
2014 Person with a disability 19 52
2014 Not a person with a disability 10 232

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 66 44
2017 Not a person with a disability 33 157
2014 Person with a disability 63 52
2014 Not a person with a disability 34 232

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 44
2017 Not a person with a disability 0 157
2014 Not a person with a disability 3 232

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 73 44
2017 Not a person with a disability 60 157
2014 Person with a disability 63 52
2014 Not a person with a disability 64 232

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 19 157
2014 Person with a disability 23 52
2014 Not a person with a disability 13 232

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 97 3 48
2017 Not a person with a disability 84 16 174

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 15 23 6 12 28 5 38 27 231
2017 Not a person with a disability 14 15 22 2 2 36 9 54 7 3069
2014 Person with a disability 10 12 30 9 9 26 4 31 25 237
2014 Not a person with a disability 12 14 23 2 2 38 9 49 8 3890

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 23 24 7 10 18 0 50 21 231
2017 Not a person with a disability 25 27 20 3 2 21 2 68 6 3070
2014 Person with a disability 17 22 28 8 5 19 1 49 16 237
2014 Not a person with a disability 20 24 22 3 2 26 2 62 7 3888

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 56 44 230
2017 Not a person with a disability 13 87 3070
2014 Person with a disability 52 48 237
2014 Not a person with a disability 11 89 3882

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 75 25 128
2017 Not a person with a disability 72 28 384
2014 Person with a disability 83 17 124
2014 Not a person with a disability 76 24 423

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 40 6 9 10 0 0 75 20 97
2017 Not a person with a disability 45 32 8 9 2 1 2 80 11 276
2014 Person with a disability 54 27 3 9 8 0 0 81 17 103
2014 Not a person with a disability 54 33 5 5 2 0 0 88 7 321

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 46 13 4 3 1 3 79 8 231
2017 Not a person with a disability 27 50 10 4 2 2 5 83 7 3074
2014 Person with a disability 34 44 11 7 2 0 2 80 9 236
2014 Not a person with a disability 27 52 10 4 1 1 5 84 6 3891

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 16 30 9 12 16 10 31 29 231
2017 Not a person with a disability 11 21 24 6 5 24 9 48 16 3066
2014 Person with a disability 6 16 25 13 11 22 6 31 34 237
2014 Not a person with a disability 8 18 26 8 6 24 10 39 22 3887

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 30 12 2 6 10 5 76 9 231
2017 Not a person with a disability 41 32 10 2 1 9 5 84 5 3074
2014 Person with a disability 34 29 15 7 4 10 2 71 12 237
2014 Not a person with a disability 37 34 12 3 1 10 4 82 5 3891

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 28 18 6 7 14 4 62 16 231
2017 Not a person with a disability 28 32 16 3 2 14 4 74 7 3070
2014 Person with a disability 21 22 20 11 7 17 2 53 23 236
2014 Not a person with a disability 25 31 17 4 3 16 5 70 9 3887
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 57 21 8 5 7 1 0 80 12 231
2017 Not a person with a disability 57 26 8 4 3 1 1 85 7 3072

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 54 18 14 4 7 1 1 73 12 231
2017 Not a person with a disability 56 24 11 4 3 2 0 82 7 3073

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 33 25 11 14 7 0 47 27 231
2017 Not a person with a disability 13 32 25 12 7 11 0 50 21 3071

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 23 25 18 22 3 0 33 41 231
2017 Not a person with a disability 14 34 21 16 10 5 0 51 27 3073

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 21 20 17 21 0 2 40 39 231
2017 Not a person with a disability 20 25 21 15 16 0 2 47 32 3069

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 33 25 9 11 0 1 54 21 229
2017 Not a person with a disability 19 26 26 16 11 0 1 46 27 3070

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 28 19 16 9 0 3 55 26 228
2017 Not a person with a disability 20 27 24 15 11 0 1 48 27 3062

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 24 22 19 15 0 2 42 35 231
2017 Not a person with a disability 16 22 23 19 17 1 1 40 37 3067

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 25 12 4 5 0 10 77 9 230
2017 Not a person with a disability 40 27 14 7 5 1 7 72 13 3065

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 29 22 13 7 0 1 58 20 231
2017 Not a person with a disability 33 29 21 10 6 1 1 63 16 3066

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 27 21 16 9 0 1 53 25 231
2017 Not a person with a disability 25 31 23 12 7 1 2 57 19 3059

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 26 20 22 14 1 2 43 37 231
2017 Not a person with a disability 17 28 24 19 11 1 1 45 30 3064

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 25 22 18 15 1 1 44 34 230
2017 Not a person with a disability 20 28 22 17 11 1 1 49 28 3065

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 25 23 14 9 1 2 53 23 231
2017 Not a person with a disability 27 32 21 11 7 1 2 61 18 3058

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 18 18 7 7 0 0 67 15 231
2017 Not a person with a disability 58 23 10 4 2 0 2 83 7 3069

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 14 11 7 9 3 2 72 16 231
2017 Not a person with a disability 75 10 5 3 3 1 4 90 5 3068

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 22 8 6 4 1 3 81 10 231
2017 Not a person with a disability 62 22 8 3 2 1 2 87 5 3064

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 20 13 5 9 1 2 72 15 231
2017 Not a person with a disability 65 17 7 4 3 1 2 85 8 3069

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 9 2 2 1 2 29 92 4 231
2017 Not a person with a disability 59 12 5 2 1 1 20 91 4 3068

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 14 9 2 1 2 9 86 3 230
2017 Not a person with a disability 63 19 8 2 1 1 6 88 4 3050

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 22 10 8 8 0 2 73 17 230
2017 Not a person with a disability 62 18 8 4 3 1 3 84 8 3071

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 30 21 6 4 0 4 67 11 230
2017 Not a person with a disability 55 25 11 3 2 0 2 83 5 3066

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 16 38 22 14 0 0 25 36 230
2017 Not a person with a disability 11 29 39 15 6 1 0 40 21 3075

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 28 33 14 5 0 0 19 47 231
2017 Not a person with a disability 8 21 38 22 10 0 0 33 29 3066
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 19 20 12 11 6 3 33 67 230
2017 Not a person with a disability 30 25 19 11 9 4 2 32 68 3074

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 140
2017 Not a person with a disability 18 1968

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 140
2017 Not a person with a disability 33 1968

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 140
2017 Not a person with a disability 15 1968

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 49 140
2017 Not a person with a disability 53 1968

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 140
2017 Not a person with a disability 6 1968

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 140
2017 Not a person with a disability 38 1968

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 6 36 20 14 2 22 140
2017 Not a person with a disability 5 46 19 11 4 14 1942

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 4 16 19 15 37 1 8 23 57 139
2017 Not a person with a disability 9 18 18 19 24 2 10 31 48 1979

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 2 8 16 13 54 1 6 11 72 140
2017 Not a person with a disability 4 11 12 18 49 2 5 15 72 1980
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