2017 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 39 21 18 4 0 0 56 22 23
2017 EG-04 10 49 20 21 0 0 0 59 21 10
2014 EG 50 38 6 0 6 0 0 88 6 16
2011 EG 41 41 9 0 9 0 0 82 9 22
2008 EG 33 44 11 11 0 0 0 78 11 18
2008 EG-05 27 45 9 18 0 0 0 73 18 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 30 9 35 13 0 0 44 48 23
2017 EG-04 10 39 0 41 10 0 0 49 51 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 44 21 0 0 0 0 79 0 23
2017 EG-04 20 51 30 0 0 0 0 70 0 10
2014 EG 75 19 6 0 0 0 0 94 0 16
2011 EG 73 23 5 0 0 0 0 95 0 22

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 52 13 9 4 4 0 73 13 23
2017 EG-04 10 61 20 0 0 10 0 78 0 10
2014 EG 56 31 13 0 0 0 0 88 0 16
2011 EG 55 36 5 5 0 0 0 91 5 22
2008 EG 39 50 0 11 0 0 0 89 11 18
2008 EG-05 27 55 0 18 0 0 0 82 18 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 9 47 13 9 0 5 28 23 23
2017 EG-04 10 20 49 0 10 0 11 33 11 10
2014 EG 25 56 13 6 0 0 0 81 6 16
2011 EG 41 41 14 5 0 0 0 82 5 22

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 17 34 17 14 4 0 32 32 23
2017 EG-04 10 30 39 0 21 0 0 39 21 10
2014 EG 25 56 13 6 0 0 0 81 6 16
2011 EG 41 45 9 0 5 0 0 86 5 22
2008 EG 28 39 17 17 0 0 0 67 17 18
2008 EG-05 18 45 9 27 0 0 0 64 27 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 9 31 9 34 0 0 26 43 23
2017 EG-04 10 10 51 10 20 0 0 20 30 10
2014 EG 38 38 6 6 0 13 0 86 7 16
2011 EG 55 32 5 0 9 0 0 86 9 22
2008 EG 33 22 6 11 11 17 0 67 27 18
2008 EG-05 18 27 9 9 9 27 0 63 25 11
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 26 21 0 9 4 0 68 10 23
2017 EG-04 39 30 20 0 11 0 0 69 11 10
2014 EG 31 31 31 0 0 0 6 67 0 16
2011 EG 50 32 0 9 5 5 0 86 14 22
2008 EG 22 44 28 0 0 6 0 71 0 18
2008 EG-05 18 45 27 0 0 9 0 70 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 34 26 5 4 0 0 65 9 23
2017 EG-04 20 39 30 11 0 0 0 59 11 10
2014 EG 25 44 25 0 6 0 0 69 6 16
2011 EG 45 36 14 0 5 0 0 82 5 22
2008 EG 33 28 28 6 6 0 0 61 11 18
2008 EG-05 18 45 27 0 9 0 0 64 9 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 34 13 0 14 0 0 74 14 23
2017 EG-04 49 30 10 0 11 0 0 79 11 10
2014 EG 56 31 6 6 0 0 0 88 6 16

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 26 17 17 22 9 0 38 43 23
2017 EG-04 10 10 20 20 31 10 0 22 56 10
2014 EG 19 25 38 13 6 0 0 44 19 16
2011 EG 32 36 14 5 9 5 0 71 14 22

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 21 26 13 31 0 0 31 44 23
2017 EG-04 0 20 30 10 41 0 0 20 51 10
2014 EG 6 50 13 25 6 0 0 56 31 16
2011 EG 14 36 32 5 9 5 0 52 14 22
2008 EG 17 22 33 6 11 11 0 44 19 18
2008 EG-05 9 9 36 9 18 18 0 22 33 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 21 26 4 31 13 0 30 40 23
2017 EG-04 0 20 30 0 41 10 0 22 45 10
2014 EG 0 44 25 25 6 0 0 44 31 16
2011 EG 5 27 36 18 5 9 0 35 25 22
2008 EG 11 28 39 11 6 6 0 41 18 18
2008 EG-05 9 18 45 18 9 0 0 27 27 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 21 21 21 26 4 0 28 50 23
2017 EG-04 0 20 30 10 41 0 0 20 51 10
2014 EG 13 38 31 6 6 6 0 53 13 16
2011 EG 36 23 27 0 14 0 0 59 14 22
2008 EG 22 22 39 6 6 6 0 47 12 18
2008 EG-05 18 18 45 9 9 0 0 36 18 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 17 21 31 13 9 0 29 48 23
2017 EG-04 0 20 20 31 20 10 0 22 56 10
2014 EG 13 25 50 13 0 0 0 38 13 16
2011 EG 23 41 23 5 9 0 0 64 14 22
2008 EG 11 50 39 0 0 0 0 61 0 18
2008 EG-05 9 36 55 0 0 0 0 45 0 11
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 26 26 9 22 0 0 44 31 23
2017 EG-04 20 39 20 10 11 0 0 59 21 10
2014 EG 31 44 6 19 0 0 0 75 19 16
2011 EG 23 50 14 14 0 0 0 73 14 22

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 51 13 13 9 0 0 65 22 23
2017 EG-04 10 49 10 20 11 0 0 59 31 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 0 39 13 22 9 4 16 40 23
2017 EG-04 0 0 59 20 21 0 0 0 41 10
2014 EG 13 25 6 38 6 0 13 43 50 16

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 44 13 4 14 0 0 69 18 23
2017 EG-04 30 39 10 10 11 0 0 69 21 10
2014 EG 38 44 13 0 6 0 0 81 6 16
2011 EG 45 41 0 5 5 5 0 90 10 22
2008 EG 29 35 29 0 6 0 0 65 6 17
2008 EG-05 27 36 27 0 9 0 0 64 9 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 26 30 5 13 4 4 48 20 23
2017 EG-04 10 20 39 11 10 0 10 33 24 10
2014 EG 31 38 13 6 6 0 6 73 13 16
2011 EG 50 36 5 5 5 0 0 86 9 22
2008 EG 17 28 22 17 6 6 6 50 25 18
2008 EG-05 0 36 27 18 0 9 9 44 22 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 26 13 9 22 13 4 47 37 23
2017 EG-04 10 20 10 10 31 10 10 37 51 10
2014 EG 38 13 19 13 6 0 13 57 21 16
2011 EG 45 32 0 9 9 5 0 81 19 22
2008 EG 17 11 22 11 17 17 6 36 36 18
2008 EG-05 9 9 36 9 18 9 9 22 33 11

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 21 21 22 0 0 0 56 22 23
2017 EG-04 30 20 20 31 0 0 0 49 31 10
2014 EG 69 13 6 6 6 0 0 81 13 16
2011 EG 50 36 14 0 0 0 0 86 0 22
2008 EG 39 28 28 6 0 0 0 67 6 18
2008 EG-05 36 27 27 9 0 0 0 64 9 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 49 9 5 0 0 0 86 5 22
2017 EG-04 30 59 0 11 0 0 0 89 11 10
2014 EG 56 38 6 0 0 0 0 94 0 16
2011 EG 71 19 5 0 5 0 0 90 5 21
2008 EG 33 39 11 17 0 0 0 72 17 18
2008 EG-05 18 45 9 27 0 0 0 64 27 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 47 4 0 9 0 0 86 9 23
2017 EG-04 39 49 0 0 11 0 0 89 11 10
2014 EG 69 13 13 0 6 0 0 81 6 16
2011 EG 77 14 0 5 5 0 0 91 9 22
2008 EG 41 35 18 0 6 0 0 76 6 17
2008 EG-05 50 30 10 0 10 0 0 80 10 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 13 26 9 31 4 0 32 41 23
2017 EG-04 20 20 20 0 41 0 0 39 41 10
2014 EG 19 44 13 6 13 6 0 67 20 16
2011 EG 32 32 23 5 5 5 0 67 10 22
2008 EG 0 50 33 0 11 6 0 53 12 18
2008 EG-05 0 36 55 0 9 0 0 36 9 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 9 26 13 48 0 0 14 61 23
2017 EG-04 0 10 30 20 41 0 0 10 61 10
2014 EG 13 19 0 13 50 6 0 33 67 16
2011 EG 14 9 18 9 45 0 5 24 57 22
2008 EG 6 11 22 17 44 0 0 17 61 18
2008 EG-05 0 0 27 18 55 0 0 0 73 11

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 40 18 13 10 0 0 59 23 22
2014 EG 25 63 6 6 0 0 0 88 6 16
2011 EG 45 32 5 9 9 0 0 77 18 22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 34 26 9 9 0 0 56 18 23
2017 EG-04 10 39 30 0 21 0 0 49 21 10
2014 EG 44 44 6 6 0 0 0 88 6 16

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 26 26 13 14 0 0 48 26 23
2017 EG-04 10 39 20 20 11 0 0 49 31 10
2014 EG 44 38 19 0 0 0 0 81 0 16
2011 EG 45 45 5 5 0 0 0 91 5 22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 34 34 4 14 0 0 48 18 23
2017 EG-04 10 39 39 0 11 0 0 49 11 10

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 30 18 17 9 0 0 56 26 23
2017 EG-04 20 30 41 10 0 0 0 49 10 10
2014 EG 56 19 19 0 6 0 0 75 6 16
2011 EG 50 32 9 5 5 0 0 82 9 22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 56 30 0 9 5 0 0 86 14 23
2017 EG-04 59 20 0 10 11 0 0 79 21 10
2014 EG 50 25 6 13 6 0 0 75 19 16
2011 EG 59 14 9 5 5 5 5 80 10 22
2008 EG 56 33 0 6 0 0 6 94 6 18
2008 EG-05 45 36 0 9 0 0 9 90 10 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 35 9 9 9 0 4 72 18 23
2017 EG-04 39 20 21 10 10 0 0 59 20 10
2014 EG 25 50 25 0 0 0 0 75 0 16
2011 EG 45 18 23 9 5 0 0 64 14 22
2008 EG 22 33 33 6 6 0 0 56 11 18
2008 EG-05 18 36 45 0 0 0 0 55 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 31 9 0 13 13 0 75 15 23
2017 EG-04 49 31 10 0 10 0 0 80 10 10
2014 EG 31 38 0 6 19 0 6 73 27 16
2011 EG 32 14 23 9 9 5 9 53 21 22

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EG 17 26 56 23
2017 EG-04 10 20 70 10
2014 EG 6 50 44 16
2011 EG 9 73 18 22
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 30 17 18 13 0 0 52 31 23
2017 EG-04 20 20 20 21 20 0 0 39 41 10
2014 EG 38 44 13 0 6 0 0 81 6 16
2011 EG 45 36 9 0 5 5 0 86 5 22
2008 EG 33 50 11 0 6 0 0 83 6 18
2008 EG-05 45 36 18 0 0 0 0 82 0 11

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 34 13 21 22 0 0 44 44 23
2017 EG-04 0 30 10 30 31 0 0 30 61 10
2014 EG 19 38 25 13 6 0 0 56 19 16
2011 EG 27 41 14 14 0 5 0 71 14 22

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 17 35 17 4 0 0 21 44 23
2017 EG-04 31 10 39 10 10 0 0 20 41 10
2014 EG 13 25 50 13 0 0 0 13 38 16
2011 EG 14 24 29 10 24 0 0 33 38 21
2008 EG 28 33 17 17 0 6 0 18 65 18
2008 EG-05 36 36 18 0 0 9 0 0 80 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 46 27 14 0 0 0 14 59 22
2017 EG-04 20 31 39 10 0 0 0 10 51 10
2014 EG 25 19 44 13 0 0 0 13 44 16
2011 EG 5 20 25 20 25 0 5 47 26 20
2008 EG 17 17 28 11 11 11 6 27 40 18
2008 EG-05 9 18 36 9 18 9 0 30 30 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 39 13 4 9 0 0 13 74 23
2017 EG-04 51 30 10 10 0 0 0 10 80 10
2014 EG 38 13 19 25 6 0 0 31 50 16
2011 EG 32 23 27 5 14 0 0 18 55 22
2008 EG 6 28 39 17 0 6 6 19 38 18
2008 EG-05 0 18 55 18 0 9 0 20 20 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 17 31 21 13 0 0 34 35 23
2017 EG-04 21 10 39 30 0 0 0 30 31 10
2014 EG 13 19 25 44 0 0 0 44 31 16
2011 EG 18 27 32 5 18 0 0 23 45 22
2008 EG 11 33 39 0 6 0 11 6 50 18
2008 EG-05 0 36 55 0 0 0 9 0 40 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 18 22 13 13 0 0 26 52 23
2017 EG-04 39 21 30 0 10 0 0 10 61 10
2014 EG 19 25 38 19 0 0 0 19 44 16
2011 EG 18 27 27 14 9 5 0 24 48 22
2008 EG 22 22 39 11 0 0 6 12 47 18
2008 EG-05 27 18 45 9 0 0 0 9 45 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 35 26 9 13 4 4 24 48 23
2017 EG-04 10 41 30 0 10 0 10 11 56 10
2014 EG 6 6 38 31 19 0 0 50 13 16
2011 EG 0 14 23 27 32 0 5 62 14 22
2008 EG 6 17 6 22 28 6 17 64 29 18
2008 EG-05 0 9 9 27 36 0 18 78 11 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 21 35 4 9 0 0 13 52 23
2017 EG-04 51 20 20 0 10 0 0 10 70 10
2014 EG 13 19 50 19 0 0 0 19 31 16

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 34 21 13 18 0 4 46 32 23
2017 EG-04 0 39 30 10 11 0 10 44 24 10
2014 EG 44 25 6 13 13 0 0 69 25 16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 43 17 14 4 0 0 65 18 23
2017 EG-04 10 59 20 11 0 0 0 69 11 10
2014 EG 44 38 13 6 0 0 0 81 6 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 30 21 0 9 9 4 65 11 23
2017 EG-04 20 20 30 0 11 10 10 49 14 10
2014 EG 44 31 25 0 0 0 0 75 0 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 21 30 0 9 9 0 57 10 23
2017 EG-04 20 20 39 0 11 10 0 44 13 10
2014 EG 50 31 19 0 0 0 0 81 0 16
2011 EG 36 50 9 0 5 0 0 86 5 22

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 21 30 4 14 0 0 52 18 23
2017 EG-04 30 30 20 0 21 0 0 59 21 10
2014 EG 47 27 27 0 0 0 0 73 0 15
2011 EG 55 36 5 0 5 0 0 91 5 22
2008 EG 39 28 22 6 6 0 0 67 11 18
2008 EG-05 27 36 18 9 9 0 0 64 18 11

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 30 26 9 9 9 9 48 21 23
2017 EG-04 0 30 49 10 0 0 11 33 11 10
2014 EG 31 31 19 0 13 0 6 67 13 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 39 22 4 9 9 0 62 14 23
2017 EG-04 10 39 21 0 10 20 0 61 12 10
2014 EG 56 25 0 0 13 6 0 87 13 16
2011 EG 50 32 9 0 5 0 5 86 5 22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 44 21 17 9 0 0 52 26 23
2017 EG-04 10 39 10 30 11 0 0 49 41 10
2014 EG 44 44 0 0 6 6 0 93 7 16
2011 EG 50 27 14 0 5 5 0 81 5 22
2008 EG 22 39 17 11 6 0 6 65 18 18
2008 EG-05 18 55 9 0 9 0 9 80 10 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 26 34 13 5 9 4 40 20 23
2017 EG-04 10 39 30 0 11 10 0 55 13 10
2014 EG 19 63 6 0 0 13 0 93 0 16
2011 EG 32 32 23 5 5 5 0 67 10 22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 43 9 26 14 4 0 50 41 23
2017 EG-04 0 59 0 30 11 0 0 59 41 10
2014 EG 19 31 6 19 6 19 0 62 31 16
2011 EG 9 41 14 9 18 9 0 55 30 22

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 51 0 9 4 0 0 86 14 23
2017 EG-04 30 49 0 21 0 0 0 79 21 10
2014 EG 69 25 6 0 0 0 0 94 0 16
2011 EG 50 45 5 0 0 0 0 95 0 22
2008 EG 61 28 0 11 0 0 0 89 11 18
2008 EG-05 55 27 0 18 0 0 0 82 18 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 34 21 0 14 0 0 65 14 23
2017 EG-04 49 20 20 0 11 0 0 69 11 10
2014 EG 56 38 0 0 6 0 0 94 6 16
2011 EG 55 23 5 9 9 0 0 77 18 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 44 0 0 4 0 0 96 4 23
2017 EG-04 49 51 0 0 0 0 0 100 0 10
2014 EG 67 20 13 0 0 0 0 87 0 15

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 26 18 4 0 0 0 78 4 23
2017 EG-04 39 20 31 10 0 0 0 59 10 10
2014 EG 56 31 6 6 0 0 0 88 6 16
2011 EG 77 9 9 0 5 0 0 86 5 22
2008 EG 50 22 17 0 6 0 6 76 6 18
2008 EG-05 45 27 18 0 0 0 9 80 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 35 4 0 9 0 0 87 9 23
2017 EG-04 39 51 10 0 0 0 0 90 0 10
2014 EG 63 25 6 6 0 0 0 88 6 16
2011 EG 68 18 0 5 9 0 0 86 14 22
2008 EG 39 22 22 6 6 0 6 65 12 18
2008 EG-05 36 18 27 9 9 0 0 55 18 11

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 48 26 13 0 4 4 4 81 5 23
2017 EG-04 30 41 20 0 0 0 10 78 0 10
2014 EG 63 19 13 0 0 0 6 87 0 16
2011 EG 55 32 5 9 0 0 0 86 9 22
2008 EG 61 17 11 6 0 0 6 82 6 18
2008 EG-05 55 27 9 9 0 0 0 82 9 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 65 26 0 4 0 0 4 96 4 23
2017 EG-04 49 41 0 0 0 0 10 100 0 10
2014 EG 75 13 6 0 0 0 6 93 0 16
2011 EG 91 9 0 0 0 0 0 100 0 22
2008 EG 82 0 0 6 0 0 12 93 7 17
2008 EG-05 80 0 0 10 0 0 10 89 11 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 48 26 13 9 4 0 0 74 13 23
2017 EG-04 30 51 20 0 0 0 0 80 0 10
2014 EG 44 38 0 6 0 0 13 93 7 16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 56 31 9 4 0 0 0 87 4 23
2017 EG-04 49 41 10 0 0 0 0 90 0 10
2014 EG 50 31 6 0 0 13 0 93 0 16
2011 EG 64 27 5 5 0 0 0 91 5 22
2008 EG 78 11 0 0 0 6 6 100 0 18
2008 EG-05 82 9 0 0 0 9 0 100 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 26 13 9 9 26 4 56 26 23
2017 EG-04 10 30 20 0 11 20 10 56 16 10
2014 EG 25 6 13 13 0 38 6 56 22 16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 43 26 0 9 4 4 62 10 23
2017 EG-04 10 39 30 0 11 0 10 55 13 10
2014 EG 31 19 38 6 0 6 0 53 7 16
2011 EG 50 23 5 9 5 5 5 80 15 22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 13 17 4 5 39 9 50 18 23
2017 EG-04 10 10 30 0 11 20 20 32 19 10
2014 EG 25 13 25 0 0 25 13 60 0 16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 39 17 0 5 13 4 73 6 23
2017 EG-04 20 30 20 0 11 10 10 61 14 10
2014 EG 38 19 31 0 0 13 0 64 0 16
2011 EG 45 36 5 0 5 5 5 90 5 22

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 40 39 13 9 0 0 0 79 9 23
2017 EG-04 31 49 0 20 0 0 0 80 20 10
2014 EG 38 50 13 0 0 0 0 88 0 16
2011 EG 32 41 18 0 0 5 5 80 0 22
2008 EG 17 61 22 0 0 0 0 78 0 18
2008 EG-05 18 64 18 0 0 0 0 82 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 9 21 17 22 17 4 23 50 23
2017 EG-04 10 10 10 30 31 10 0 22 67 10
2014 EG 13 38 25 6 6 6 6 57 14 16
2011 EG 0 18 23 18 9 18 14 27 40 22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 43 4 4 0 14 9 89 6 23
2017 EG-04 30 39 0 0 0 21 10 100 0 10
2014 EG 44 38 13 0 0 6 0 87 0 16
2011 EG 27 45 14 9 0 0 5 76 10 22
2008 EG 22 44 22 0 0 11 0 75 0 18
2008 EG-05 9 45 27 0 0 18 0 67 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 30 26 9 0 14 9 56 11 23
2017 EG-04 10 30 30 10 0 11 10 50 13 10
2014 EG 25 44 13 0 0 13 6 85 0 16
2011 EG 32 32 18 0 5 9 5 74 5 22
2008 EG 28 50 11 0 0 11 0 88 0 18
2008 EG-05 9 55 18 0 0 18 0 78 0 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 48 34 0 14 0 4 0 86 14 23
2017 EG-04 59 30 0 11 0 0 0 89 11 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 43 4 4 9 0 0 82 14 23
2017 EG-04 49 39 0 0 11 0 0 89 11 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 35 34 9 0 18 0 48 10 23
2017 EG-04 10 39 39 0 0 11 0 56 0 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 17 26 21 22 4 0 28 46 23
2017 EG-04 10 10 30 20 31 0 0 20 51 10

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 17 35 21 4 0 0 39 26 23
2017 EG-04 30 0 51 10 10 0 0 30 20 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 13 36 4 26 0 0 34 30 23
2017 EG-04 20 10 31 10 30 0 0 30 39 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 22 14 28 4 0 0 54 32 22
2017 EG-04 39 10 10 31 10 0 0 49 41 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 17 23 17 30 0 0 30 47 23
2017 EG-04 0 30 21 10 39 0 0 30 49 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 31 22 4 4 0 4 68 9 23
2017 EG-04 30 51 20 0 0 0 0 80 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 31 21 13 4 0 4 60 18 23
2017 EG-04 30 31 39 0 0 0 0 61 0 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 26 31 4 9 0 0 56 14 23
2017 EG-04 39 20 30 0 11 0 0 59 11 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 35 13 17 14 0 4 54 32 23
2017 EG-04 20 39 20 10 11 0 0 59 21 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 52 13 4 9 0 0 74 14 23
2017 EG-04 20 59 10 0 11 0 0 79 11 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 36 26 9 0 0 4 64 9 23
2017 EG-04 20 41 39 0 0 0 0 61 0 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 35 4 4 4 0 0 87 9 23
2017 EG-04 69 21 10 0 0 0 0 90 0 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 78 13 0 0 5 0 4 95 5 23
2017 EG-04 79 10 0 0 11 0 0 89 11 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 21 18 4 0 0 4 77 4 23
2017 EG-04 59 10 31 0 0 0 0 69 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 63 18 0 4 10 4 0 85 15 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 56 9 5 0 0 0 30 93 0 23
2017 EG-04 69 0 11 0 0 0 20 86 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 66 13 4 4 0 4 9 90 5 23
2017 EG-04 80 10 0 10 0 0 0 90 10 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 48 17 9 0 22 0 4 68 23 23
2017 EG-04 49 20 0 0 31 0 0 69 31 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 35 4 0 0 0 9 95 0 23
2017 EG-04 69 21 10 0 0 0 0 90 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 26 39 26 4 0 0 31 31 23
2017 EG-04 0 20 59 21 0 0 0 20 21 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 18 26 35 9 0 4 46 28 23
2017 EG-04 0 21 30 30 10 0 10 44 24 10
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 48 39 9 0 0 0 5 50 50 23
2017 EG-04 20 49 20 0 0 0 11 22 78 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 0 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 36 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 9 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EG 45 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EG 9 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EG 27 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EG 18 45 36 0 0 0 11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 27 36 0 0 0 9 60 0 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 9 45 9 9 0 27 13 25 11
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