2017 Public Service Employee Survey Results by Theme for Atlantic Canada Opportunities Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 69 22 0 0 9 0 0 91 9 22
2014 CS 41 36 5 18 0 0 0 77 18 22
2011 CS 40 37 11 9 3 0 0 77 11 35
2011 CS-01 38 46 8 8 0 0 0 85 8 13
2011 CS-02 46 23 8 15 8 0 0 69 23 13
2008 CS 46 27 11 14 3 0 0 73 16 37
2008 CS-01 57 21 7 14 0 0 0 79 14 14
2008 CS-02 36 43 0 14 7 0 0 79 21 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 13 4 13 20 0 0 62 33 22

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 87 9 0 4 0 0 0 96 4 22
2014 CS 82 14 5 0 0 0 0 95 0 22
2011 CS 66 34 0 0 0 0 0 100 0 35
2011 CS-01 62 38 0 0 0 0 0 100 0 13
2011 CS-02 77 23 0 0 0 0 0 100 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 69 27 0 0 4 0 0 96 4 22
2014 CS 50 32 9 9 0 0 0 82 9 22
2011 CS 43 43 9 3 3 0 0 86 6 35
2011 CS-01 46 38 8 8 0 0 0 85 8 13
2011 CS-02 46 38 8 0 8 0 0 85 8 13
2008 CS 51 35 8 3 3 0 0 86 5 37
2008 CS-01 50 36 14 0 0 0 0 86 0 14
2008 CS-02 57 29 0 7 7 0 0 86 14 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 31 4 0 0 0 0 96 0 22
2014 CS 50 27 9 14 0 0 0 77 14 22
2011 CS 40 43 11 3 3 0 0 83 6 35
2011 CS-01 38 46 8 8 0 0 0 85 8 13
2011 CS-02 31 54 8 0 8 0 0 85 8 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 27 9 0 0 0 0 91 0 22
2014 CS 36 32 27 5 0 0 0 68 5 22
2011 CS 38 41 15 3 3 0 0 79 6 34
2011 CS-01 38 38 15 8 0 0 0 77 8 13
2011 CS-02 25 58 8 0 8 0 0 83 8 12
2008 CS 54 16 14 11 5 0 0 70 16 37
2008 CS-01 50 14 14 14 7 0 0 64 21 14
2008 CS-02 57 21 0 14 7 0 0 79 21 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 13 4 9 0 9 0 85 10 22
2014 CS 50 18 9 14 5 5 0 71 19 22
2011 CS 44 29 18 6 3 0 0 74 9 34
2011 CS-01 58 25 8 8 0 0 0 83 8 12
2011 CS-02 23 38 31 8 0 0 0 62 8 13
2008 CS 46 16 19 14 5 0 0 62 19 37
2008 CS-01 43 21 21 14 0 0 0 64 14 14
2008 CS-02 50 14 14 7 14 0 0 64 21 14
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 60 31 4 0 4 0 0 91 4 22
2014 CS 32 41 18 5 5 0 0 73 9 22
2011 CS 43 23 14 9 9 3 0 68 18 35
2011 CS-01 31 15 15 23 15 0 0 46 38 13
2011 CS-02 46 23 23 0 8 0 0 69 8 13
2008 CS 32 35 11 11 8 3 0 69 19 37
2008 CS-01 43 14 14 14 14 0 0 57 29 14
2008 CS-02 29 43 14 7 0 7 0 77 8 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 53 42 0 0 4 0 0 96 4 22
2014 CS 45 36 14 0 5 0 0 82 5 22
2011 CS 49 23 11 14 3 0 0 71 17 35
2011 CS-01 46 15 15 15 8 0 0 62 23 13
2011 CS-02 46 15 15 23 0 0 0 62 23 13
2008 CS 16 46 14 16 8 0 0 62 24 37
2008 CS-01 14 43 7 29 7 0 0 57 36 14
2008 CS-02 14 43 29 7 7 0 0 57 14 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 29 0 0 4 0 0 96 4 22
2014 CS 36 50 0 5 9 0 0 86 14 22

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 22 20 9 4 0 0 67 13 22
2014 CS 36 36 14 14 0 0 0 73 14 22
2011 CS 43 23 14 14 3 3 0 68 18 35
2011 CS-01 38 38 0 23 0 0 0 77 23 13
2011 CS-02 46 8 15 15 8 8 0 58 25 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 31 11 13 4 0 0 71 18 22
2014 CS 23 36 18 23 0 0 0 59 23 22
2011 CS 40 34 11 11 3 0 0 74 14 35
2011 CS-01 46 38 0 8 8 0 0 85 15 13
2011 CS-02 38 23 31 8 0 0 0 62 8 13
2008 CS 27 35 16 16 5 0 0 62 22 37
2008 CS-01 21 43 7 21 7 0 0 64 29 14
2008 CS-02 14 43 29 7 7 0 0 57 14 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 36 9 13 20 0 0 58 33 22
2014 CS 24 19 33 24 0 0 0 43 24 21
2011 CS 17 40 17 11 3 11 0 65 16 35
2011 CS-01 31 38 8 8 8 8 0 75 17 13
2011 CS-02 8 31 31 15 0 15 0 45 18 13
2008 CS 11 51 11 14 5 8 0 68 21 37
2008 CS-01 21 50 0 21 7 0 0 71 29 14
2008 CS-02 0 50 14 14 7 14 0 58 25 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 36 0 4 16 4 0 79 21 22
2014 CS 32 14 23 27 0 5 0 48 29 22
2011 CS 31 31 17 11 0 9 0 69 13 35
2011 CS-01 31 15 15 23 0 15 0 55 27 13
2011 CS-02 31 38 23 0 0 8 0 75 0 13
2008 CS 24 46 5 14 5 5 0 74 20 37
2008 CS-01 29 43 7 7 14 0 0 71 21 14
2008 CS-02 14 50 7 14 0 14 0 75 17 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 27 31 13 18 11 0 0 58 29 22
2014 CS 32 18 14 32 0 5 0 52 33 22
2011 CS 11 40 20 17 9 3 0 53 26 35
2011 CS-01 8 38 23 15 15 0 0 46 31 13
2011 CS-02 23 23 23 15 8 8 0 50 25 13
2008 CS 14 19 19 32 11 5 0 34 46 37
2008 CS-01 21 7 14 43 14 0 0 29 57 14
2008 CS-02 0 29 21 36 7 7 0 31 46 14
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 27 9 13 16 0 0 62 29 22
2014 CS 23 32 9 27 9 0 0 55 36 22
2011 CS 14 37 20 11 17 0 0 51 29 35
2011 CS-01 8 31 23 15 23 0 0 38 38 13
2011 CS-02 31 31 8 8 23 0 0 62 31 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 40 4 11 0 0 0 84 11 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 18 9 13 22 11 27 0 36 45 22
2014 CS 18 27 9 18 9 18 0 56 33 22

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 53 37 5 0 5 0 0 91 5 21
2014 CS 23 45 9 9 14 0 0 68 23 22
2011 CS 31 37 6 14 9 0 3 71 24 35
2011 CS-01 15 46 0 23 15 0 0 62 38 13
2011 CS-02 46 15 15 15 8 0 0 62 23 13
2008 CS 22 49 11 8 11 0 0 70 19 37
2008 CS-01 21 64 7 0 7 0 0 86 7 14
2008 CS-02 21 36 14 14 14 0 0 57 29 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 22 4 9 7 0 0 80 16 22
2014 CS 41 41 5 0 9 0 5 86 10 22
2011 CS 31 34 20 9 6 0 0 66 14 35
2011 CS-01 38 23 15 15 8 0 0 62 23 13
2011 CS-02 23 46 23 0 8 0 0 69 8 13
2008 CS 46 30 3 8 11 3 0 78 19 37
2008 CS-01 36 36 0 7 21 0 0 71 29 14
2008 CS-02 57 21 0 7 7 7 0 85 15 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 40 0 13 7 4 0 79 21 22
2014 CS 50 9 9 9 18 5 0 62 29 22
2011 CS 31 20 26 17 3 3 0 53 21 35
2011 CS-01 31 8 38 15 8 0 0 38 23 13
2011 CS-02 15 38 31 8 0 8 0 58 8 13
2008 CS 27 35 5 16 8 8 0 68 26 37
2008 CS-01 29 29 7 14 14 7 0 62 31 14
2008 CS-02 21 36 7 29 0 7 0 62 31 14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 44 16 0 0 0 0 84 0 22
2014 CS 18 45 9 18 9 0 0 64 27 22
2011 CS 15 41 18 18 6 0 3 58 24 34
2011 CS-01 8 54 8 15 15 0 0 62 31 13
2011 CS-02 25 25 25 17 0 0 8 55 18 12
2008 CS 46 38 5 5 3 0 3 86 8 37
2008 CS-01 43 29 7 14 7 0 0 71 21 14
2008 CS-02 50 43 0 0 0 0 7 100 0 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 78 13 4 0 4 0 0 91 4 22
2014 CS 68 18 5 9 0 0 0 86 9 22
2011 CS 49 34 9 6 3 0 0 83 9 35
2011 CS-01 31 46 15 8 0 0 0 77 8 13
2011 CS-02 69 23 0 0 8 0 0 92 8 13
2008 CS 49 35 8 8 0 0 0 84 8 37
2008 CS-01 36 50 7 7 0 0 0 86 7 14
2008 CS-02 57 21 7 14 0 0 0 79 14 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 82 13 0 0 4 0 0 96 4 22
2014 CS 73 27 0 0 0 0 0 100 0 22
2011 CS 58 30 9 0 3 0 0 88 3 33
2011 CS-01 67 17 17 0 0 0 0 83 0 12
2011 CS-02 67 25 0 0 8 0 0 92 8 12
2008 CS 54 32 3 11 0 0 0 86 11 37
2008 CS-01 43 50 0 7 0 0 0 93 7 14
2008 CS-02 50 29 0 21 0 0 0 79 21 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 40 13 0 11 0 0 76 11 22
2014 CS 27 23 27 5 14 5 0 52 19 22
2011 CS 23 40 14 14 6 3 0 65 21 35
2011 CS-01 8 46 0 31 8 8 0 58 42 13
2011 CS-02 31 31 23 8 8 0 0 62 15 13
2008 CS 43 32 5 8 11 0 0 76 19 37
2008 CS-01 36 29 0 7 29 0 0 64 36 14
2008 CS-02 50 36 0 14 0 0 0 86 14 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 22 9 18 20 0 0 53 38 22
2014 CS 18 9 27 14 32 0 0 27 45 22
2011 CS 6 17 11 23 43 0 0 23 66 35
2011 CS-01 0 15 15 15 54 0 0 15 69 13
2011 CS-02 8 15 8 15 54 0 0 23 69 13
2008 CS 14 22 3 25 33 0 3 37 60 36
2008 CS-01 21 21 0 29 29 0 0 43 57 14
2008 CS-02 8 23 8 15 38 0 8 33 58 13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 49 16 0 0 0 0 84 0 22
2014 CS 41 27 9 14 9 0 0 68 23 22
2011 CS 37 31 17 6 9 0 0 69 14 35
2011 CS-01 23 46 15 8 8 0 0 69 15 13
2011 CS-02 38 23 23 0 15 0 0 62 15 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 53 27 16 0 4 0 0 80 4 22
2014 CS 41 32 9 9 9 0 0 73 18 22

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 31 4 0 7 0 0 89 7 22
2014 CS 41 27 5 18 9 0 0 68 27 22
2011 CS 44 32 15 0 9 0 0 76 9 34
2011 CS-01 58 17 17 0 8 0 0 75 8 12
2011 CS-02 31 46 8 0 15 0 0 77 15 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 42 0 9 4 4 0 86 14 22

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 53 27 9 7 4 0 0 80 11 22
2014 CS 45 23 9 5 9 9 0 75 15 22
2011 CS 40 40 6 11 3 0 0 80 14 35
2011 CS-01 38 38 15 8 0 0 0 77 8 13
2011 CS-02 46 31 0 15 8 0 0 77 23 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 13 4 16 4 0 4 74 21 22
2014 CS 45 14 14 23 0 5 0 62 24 22
2011 CS 35 21 26 12 3 0 3 58 15 34
2011 CS-01 42 8 42 8 0 0 0 50 8 12
2011 CS-02 38 31 8 8 8 0 8 75 17 13
2008 CS 51 24 11 8 3 0 3 78 11 37
2008 CS-01 64 21 7 0 7 0 0 86 7 14
2008 CS-02 57 21 0 14 0 0 7 85 15 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 36 4 4 11 0 0 80 16 22
2014 CS 18 45 18 18 0 0 0 64 18 22
2011 CS 23 40 20 14 3 0 0 63 17 35
2011 CS-01 31 46 23 0 0 0 0 77 0 13
2011 CS-02 23 31 23 15 8 0 0 54 23 13
2008 CS 30 35 22 8 5 0 0 65 14 37
2008 CS-01 29 50 14 7 0 0 0 79 7 14
2008 CS-02 29 14 36 14 7 0 0 43 21 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 22 7 0 0 0 4 93 0 22
2014 CS 50 18 0 18 0 9 5 79 21 22
2011 CS 26 49 9 11 0 6 0 79 12 35
2011 CS-01 15 62 0 23 0 0 0 77 23 13
2011 CS-02 15 54 15 8 0 8 0 75 8 13

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CS 18 44 38 22
2014 CS 9 59 32 22
2011 CS 11 51 37 35
2011 CS-01 8 62 31 13
2011 CS-02 8 54 38 13
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 60 36 0 4 0 0 0 96 4 22
2014 CS 55 36 0 9 0 0 0 91 9 22
2011 CS 40 34 20 6 0 0 0 74 6 35
2011 CS-01 23 38 23 15 0 0 0 62 15 13
2011 CS-02 38 38 23 0 0 0 0 77 0 13
2008 CS 38 43 8 5 5 0 0 81 11 37
2008 CS-01 57 14 14 14 0 0 0 71 14 14
2008 CS-02 29 57 0 0 14 0 0 86 14 14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 36 11 18 0 0 0 71 18 22
2014 CS 27 41 23 9 0 0 0 68 9 22
2011 CS 24 44 18 6 3 6 0 72 9 34
2011 CS-01 31 38 15 8 8 0 0 69 15 13
2011 CS-02 23 31 31 0 0 15 0 64 0 13

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 22 49 18 0 0 0 18 33 22
2014 CS 18 27 41 14 0 0 0 14 45 22
2011 CS 14 29 34 17 3 0 3 21 44 35
2011 CS-01 23 15 31 31 0 0 0 31 38 13
2011 CS-02 0 38 38 8 8 0 8 17 42 13
2008 CS 11 38 43 5 0 0 3 6 50 37
2008 CS-01 7 43 36 7 0 0 7 8 54 14
2008 CS-02 7 43 43 7 0 0 0 7 50 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 4 9 27 22 38 0 0 60 13 22
2014 CS 9 5 23 45 18 0 0 64 14 22
2011 CS 11 11 34 23 17 0 3 41 24 35
2011 CS-01 23 15 8 23 31 0 0 54 38 13
2011 CS-02 8 15 38 15 15 0 8 33 25 13
2008 CS 8 8 30 32 14 0 8 50 18 37
2008 CS-01 7 21 29 29 7 0 7 38 31 14
2008 CS-02 7 0 29 36 21 0 7 62 8 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 42 19 14 9 0 0 23 58 21
2014 CS 23 18 27 18 9 0 5 29 43 22
2011 CS 9 26 31 11 20 0 3 32 35 35
2011 CS-01 15 23 23 15 23 0 0 38 38 13
2011 CS-02 8 31 31 8 15 0 8 25 42 13
2008 CS 5 24 22 32 11 0 5 46 31 37
2008 CS-01 7 14 29 36 14 0 0 50 21 14
2008 CS-02 0 36 14 29 14 0 7 46 38 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 22 27 31 9 0 0 40 33 22
2014 CS 18 14 32 32 5 0 0 36 32 22
2011 CS 9 14 29 29 17 0 3 47 24 35
2011 CS-01 0 8 31 31 31 0 0 62 8 13
2011 CS-02 15 8 15 38 15 0 8 58 25 13
2008 CS 3 5 16 51 24 0 0 76 8 37
2008 CS-01 0 7 14 57 21 0 0 79 7 14
2008 CS-02 0 7 14 50 29 0 0 79 7 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 49 4 13 13 0 0 27 69 22
2014 CS 36 41 18 0 5 0 0 5 77 22
2011 CS 29 26 31 6 6 0 3 12 56 35
2011 CS-01 23 8 46 8 15 0 0 23 31 13
2011 CS-02 38 23 23 8 0 0 8 8 67 13
2008 CS 22 30 22 22 5 0 0 27 51 37
2008 CS-01 14 36 21 21 7 0 0 29 50 14
2008 CS-02 21 29 14 29 7 0 0 36 50 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 7 9 27 40 18 0 0 58 16 22
2014 CS 5 0 23 41 23 5 5 70 5 22
2011 CS 3 0 9 54 29 0 6 88 3 35
2011 CS-01 8 0 8 54 31 0 0 85 8 13
2011 CS-02 0 0 8 54 23 0 15 91 0 13
2008 CS 3 14 16 35 32 0 0 68 16 37
2008 CS-01 0 21 7 43 29 0 0 71 21 14
2008 CS-02 0 7 14 29 50 0 0 79 7 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 24 27 18 18 13 0 0 31 51 22
2014 CS 14 18 41 23 5 0 0 27 32 22

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 31 13 4 7 0 0 76 11 22
2014 CS 41 41 0 5 14 0 0 82 18 22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 27 0 9 0 0 0 91 9 22
2014 CS 59 27 9 5 0 0 0 86 5 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 36 16 0 0 0 0 84 0 22
2014 CS 68 23 9 0 0 0 0 91 0 22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 31 7 4 0 0 0 89 4 22
2014 CS 68 23 5 5 0 0 0 91 5 22
2011 CS 56 29 12 3 0 0 0 85 3 34
2011 CS-01 46 31 15 8 0 0 0 77 8 13
2011 CS-02 58 25 17 0 0 0 0 83 0 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 31 9 4 0 0 0 87 4 22
2014 CS 73 18 5 5 0 0 0 91 5 22
2011 CS 51 34 14 0 0 0 0 86 0 35
2011 CS-01 46 46 8 0 0 0 0 92 0 13
2011 CS-02 46 31 23 0 0 0 0 77 0 13
2008 CS 35 41 11 8 3 3 0 78 11 37
2008 CS-01 43 21 14 21 0 0 0 64 21 14
2008 CS-02 36 50 0 0 7 7 0 92 8 14

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 31 13 11 0 4 0 74 12 22
2014 CS 32 41 5 14 0 9 0 80 15 22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 60 27 9 4 0 0 0 87 4 22
2014 CS 64 27 0 0 0 5 5 100 0 22
2011 CS 45 45 0 3 0 6 0 97 3 33
2011 CS-01 50 42 0 8 0 0 0 92 8 12
2011 CS-02 31 54 0 0 0 15 0 100 0 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 49 7 4 0 0 0 89 4 22
2014 CS 55 32 5 5 0 5 0 90 5 22
2011 CS 53 26 3 6 3 9 0 87 10 34
2011 CS-01 62 15 0 8 8 8 0 83 17 13
2011 CS-02 38 38 8 0 0 15 0 91 0 13
2008 CS 30 46 8 3 5 3 5 82 9 37
2008 CS-01 36 43 7 0 7 7 0 85 8 14
2008 CS-02 29 43 7 7 7 0 7 77 15 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 27 44 24 4 0 0 0 71 4 22
2014 CS 41 27 27 5 0 0 0 68 5 22
2011 CS 38 41 9 9 0 3 0 82 9 34
2011 CS-01 50 42 8 0 0 0 0 92 0 12
2011 CS-02 31 31 15 15 0 8 0 67 17 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 18 4 22 16 0 0 58 38 22
2014 CS 27 27 18 9 14 5 0 57 24 22
2011 CS 23 14 23 14 9 14 3 45 28 35
2011 CS-01 23 23 23 15 0 15 0 55 18 13
2011 CS-02 23 15 15 15 15 15 0 45 36 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 62 22 0 16 0 0 0 84 16 22
2014 CS 64 32 0 0 5 0 0 95 5 22
2011 CS 66 31 0 3 0 0 0 97 3 35
2011 CS-01 62 38 0 0 0 0 0 100 0 13
2011 CS-02 54 38 0 8 0 0 0 92 8 13
2008 CS 70 22 3 5 0 0 0 92 5 37
2008 CS-01 71 21 7 0 0 0 0 93 0 14
2008 CS-02 64 21 0 14 0 0 0 86 14 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 18 7 4 0 0 0 89 4 22
2014 CS 64 18 9 5 5 0 0 82 9 22
2011 CS 66 29 0 6 0 0 0 94 6 35
2011 CS-01 77 15 0 8 0 0 0 92 8 13
2011 CS-02 62 38 0 0 0 0 0 100 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 76 20 0 0 0 0 4 100 0 22
2014 CS 68 27 5 0 0 0 0 95 0 22

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 76 9 9 0 7 0 0 84 7 22
2014 CS 82 14 0 5 0 0 0 95 5 22
2011 CS 86 9 0 6 0 0 0 94 6 35
2011 CS-01 100 0 0 0 0 0 0 100 0 13
2011 CS-02 77 23 0 0 0 0 0 100 0 13
2008 CS 76 22 0 0 3 0 0 97 3 37
2008 CS-01 71 29 0 0 0 0 0 100 0 14
2008 CS-02 93 7 0 0 0 0 0 100 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 18 11 4 0 0 0 84 4 22
2014 CS 73 9 9 9 0 0 0 82 9 22
2011 CS 51 29 6 11 3 0 0 80 14 35
2011 CS-01 62 31 0 8 0 0 0 92 8 13
2011 CS-02 46 23 0 23 8 0 0 69 31 13
2008 CS 62 30 0 5 3 0 0 92 8 37
2008 CS-01 71 29 0 0 0 0 0 100 0 14
2008 CS-02 71 29 0 0 0 0 0 100 0 14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 18 11 22 0 0 0 67 22 22
2014 CS 64 9 0 23 5 0 0 73 27 22
2011 CS 54 23 11 3 6 0 3 79 9 35
2011 CS-01 69 8 8 8 8 0 0 77 15 13
2011 CS-02 46 38 0 0 8 0 8 92 8 13
2008 CS 68 14 5 11 3 0 0 81 14 37
2008 CS-01 64 14 7 14 0 0 0 79 14 14
2008 CS-02 79 21 0 0 0 0 0 100 0 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 80 9 11 0 0 0 0 89 0 22
2014 CS 86 5 0 5 5 0 0 91 9 22
2011 CS 80 17 3 0 0 0 0 97 0 35
2011 CS-01 77 15 8 0 0 0 0 92 0 13
2011 CS-02 77 23 0 0 0 0 0 100 0 13
2008 CS 81 5 3 5 5 0 0 86 11 37
2008 CS-01 100 0 0 0 0 0 0 100 0 14
2008 CS-02 79 7 0 14 0 0 0 86 14 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 31 11 0 0 0 0 89 0 22
2014 CS 77 18 0 5 0 0 0 95 5 22

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 84 4 7 0 0 4 0 93 0 22
2014 CS 86 5 5 0 0 5 0 95 0 22
2011 CS 63 9 3 9 3 6 9 83 13 35
2011 CS-01 69 8 8 0 8 0 8 83 8 13
2011 CS-02 54 8 0 15 0 8 15 80 20 13
2008 CS 76 14 5 3 0 0 3 92 3 37
2008 CS-01 64 21 7 0 0 0 7 92 0 14
2008 CS-02 93 7 0 0 0 0 0 100 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 31 16 0 0 27 4 77 0 22
2014 CS 18 23 23 0 0 23 14 64 0 22

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 36 16 0 0 4 0 84 0 22
2014 CS 36 27 32 0 0 5 0 67 0 22
2011 CS 51 29 9 3 0 9 0 88 3 35
2011 CS-01 46 31 15 0 0 8 0 83 0 13
2011 CS-02 62 23 8 0 0 8 0 92 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 0 100 22
2014 CS 0 100 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 27 22 11 0 0 36 4 82 0 22
2014 CS 23 23 27 0 0 14 14 63 0 22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 27 16 4 0 4 0 79 5 22
2014 CS 41 32 23 0 0 5 0 76 0 22
2011 CS 43 34 9 3 0 11 0 87 3 35
2011 CS-01 46 23 8 8 0 15 0 82 9 13
2011 CS-02 46 46 0 0 0 8 0 100 0 13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 56 0 0 0 4 0 100 0 22
2014 CS 59 36 5 0 0 0 0 95 0 22
2011 CS 40 51 6 3 0 0 0 91 3 35
2011 CS-01 31 62 8 0 0 0 0 92 0 13
2011 CS-02 46 54 0 0 0 0 0 100 0 13
2008 CS 32 62 0 0 5 0 0 95 5 37
2008 CS-01 7 86 0 0 7 0 0 93 7 14
2008 CS-02 43 57 0 0 0 0 0 100 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 22 38 4 0 22 0 46 6 22
2014 CS 27 18 18 5 0 18 14 67 7 22
2011 CS 9 23 26 11 6 26 0 42 23 35
2011 CS-01 8 15 46 15 0 15 0 27 18 13
2011 CS-02 15 15 15 15 8 31 0 44 33 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 31 7 0 0 4 0 93 0 22
2014 CS 59 23 14 5 0 0 0 82 5 22
2011 CS 50 35 3 3 0 9 0 94 3 34
2011 CS-01 54 38 0 8 0 0 0 92 8 13
2011 CS-02 50 42 8 0 0 0 0 92 0 12
2008 CS 59 27 5 0 0 8 0 94 0 37
2008 CS-01 71 14 7 0 0 7 0 92 0 14
2008 CS-02 50 43 0 0 0 7 0 100 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 36 11 0 0 4 0 88 0 22
2014 CS 55 27 18 0 0 0 0 82 0 22
2011 CS 49 31 11 0 0 9 0 88 0 35
2011 CS-01 62 31 8 0 0 0 0 92 0 13
2011 CS-02 54 23 15 0 0 8 0 83 0 13
2008 CS 32 43 8 5 0 11 0 85 6 37
2008 CS-01 50 29 7 7 0 7 0 85 8 14
2008 CS-02 21 57 7 0 0 14 0 92 0 14
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 62 22 11 0 4 0 0 84 4 22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 33 4 0 4 0 0 91 4 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 53 11 0 0 0 0 89 0 22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 53 9 4 4 7 0 81 10 22

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 16 13 0 0 0 0 87 0 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 40 18 20 0 0 0 62 20 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 27 27 27 16 0 0 4 56 16 22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 31 18 18 11 0 0 53 29 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 53 22 4 11 0 0 9 83 12 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 44 11 4 0 0 0 84 4 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 36 24 4 0 0 0 71 4 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 22 33 9 4 0 0 53 13 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 40 29 0 9 0 0 62 9 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 9 40 36 11 4 0 0 49 16 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 29 0 0 0 0 4 100 0 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 80 20 0 0 0 0 0 100 0 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 38 13 0 0 0 0 87 0 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 33 9 0 0 0 0 91 0 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 27 7 0 0 0 18 92 0 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 70 30 0 0 0 0 0 100 0 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 78 4 18 0 0 0 0 82 0 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 29 4 9 0 0 0 87 9 22

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 36 44 7 0 0 0 49 7 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 0 13 51 27 9 0 0 36 13 22
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 73 22 4 0 0 0 0 73 27 22
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