2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	49	13	6	1	0	0	80	7	164
2017	Female gender	37	45	7	7	4	1	0	82	11	179
2014	Male gender	37	42	11	8	4	0	0	78	11	143
2014	Female gender	41	39	13	4	3	0	0	79	7	174
2011	Male gender	39	37	14	8	2	0	0	76	11	129
2011	Female gender	42	40	9	5	4	0	0	82	9	176
2008	Male gender	41	38	14	5	2	1	0	79	7	140
2008	Female gender	40	39	8	7	6	0	1	78	13	187

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	44	12	6	4	0	0	77	10	164
2017	Female gender	38	37	12	7	6	0	0	75	12	181

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	42	7	4	0	89	4	163
2017	Female gender	54	34	7	2	2	88	5	181
2014	Male gender	58	30	6	5	1	88	6	143
2014	Female gender	57	32	10	1	0	89	1	174
2011	Male gender	52	36	7	4	0	88	4	129
2011	Female gender	61	27	10	2	0	88	2	176

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	40	11	5	1	0	84	6	163
2017	Female gender	42	44	5	4	5	0	86	9	180
2014	Male gender	40	38	13	4	5	0	78	9	143
2014	Female gender	49	35	10	3	2	0	84	6	173
2011	Male gender	43	39	10	7	1	0	81	8	129
2011	Female gender	48	37	10	3	2	0	85	5	176
2008	Male gender	46	39	9	4	1	1	86	5	140
2008	Female gender	45	39	8	5	3	0	84	8	187

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	37	8	6	1	0	85	6	163
2017	Female gender	51	26	12	6	3	2	78	9	181
2014	Male gender	45	29	11	7	6	1	75	14	143
2014	Female gender	46	40	4	6	4	0	86	10	174
2011	Male gender	46	29	15	6	4	0	75	10	128
2011	Female gender	52	30	9	5	4	0	82	8	177

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	38	7	7	2	0	0	84	9	164
2017	Female gender	47	30	16	4	3	0	0	77	7	181
2014	Male gender	42	29	14	7	8	0	0	72	15	143
2014	Female gender	41	43	7	4	4	1	0	85	8	174
2011	Male gender	40	32	16	8	4	0	0	73	12	128
2011	Female gender	49	36	7	5	3	0	0	85	8	176
2008	Male gender	43	38	9	4	4	1	1	82	8	139
2008	Female gender	40	43	10	6	2	0	0	82	8	188

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	22	18	11	2	4	0	68	14	163
2017	Female gender	40	26	15	7	6	5	1	71	14	181
2014	Male gender	38	24	17	10	9	1	1	63	19	143
2014	Female gender	45	30	11	5	4	4	0	79	10	174
2011	Male gender	43	25	13	6	8	4	0	71	15	128
2011	Female gender	45	25	12	9	5	4	1	73	15	176
2008	Male gender	39	27	16	9	5	4	1	69	14	139
2008	Female gender	42	29	9	9	7	3	2	74	16	188

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	31	11	2	1	2	1	85	4	163
2017	Female gender	52	26	10	5	2	4	2	83	7	180
2014	Male gender	42	28	16	4	6	2	2	73	10	143
2014	Female gender	55	24	10	5	4	2	0	80	9	174
2011	Male gender	48	31	11	2	5	1	1	81	8	129
2011	Female gender	45	30	12	4	6	3	0	78	10	177
2008	Male gender	37	36	17	2	2	4	1	77	5	139
2008	Female gender	44	29	13	6	3	5	1	77	9	187

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	34	9	6	4	1	1	82	9	163
2017	Female gender	50	32	6	6	4	1	1	84	10	181
2014	Male gender	35	37	11	10	6	1	2	73	16	143
2014	Female gender	52	27	10	7	4	0	0	79	11	174
2011	Male gender	45	32	11	4	6	1	1	78	10	129
2011	Female gender	39	41	7	6	6	1	1	80	13	177
2008	Male gender	37	39	13	7	2	0	1	77	9	139
2008	Female gender	42	35	10	7	4	1	1	78	11	187

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	29	8	5	3	0	0	84	9	164
2017	Female gender	53	27	8	5	6	1	1	81	11	181
2014	Male gender	42	32	8	6	9	1	2	76	16	143
2014	Female gender	53	27	8	6	6	1	1	80	12	174

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	35	17	9	6	5	0	67	15	164
2017	Female gender	29	37	15	10	5	4	1	69	15	180
2014	Male gender	28	41	13	6	9	3	0	71	15	143
2014	Female gender	20	48	13	6	7	6	1	73	14	173
2011	Male gender	23	34	16	14	6	6	1	62	21	129
2011	Female gender	21	37	20	10	5	6	1	63	15	177

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	34	15	10	7	1	0	67	17	164
2017	Female gender	27	39	16	11	4	3	1	68	15	181
2014	Male gender	29	36	18	9	9	0	0	64	17	143
2014	Female gender	25	44	13	8	8	1	1	71	16	174
2011	Male gender	21	39	19	9	9	3	0	62	19	129
2011	Female gender	27	42	17	6	5	1	1	71	12	176
2008	Male gender	27	42	14	12	4	1	0	70	16	139
2008	Female gender	27	43	14	6	7	3	0	72	14	188

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	37	17	11	4	6	0	66	16	164
2017	Female gender	25	35	16	12	3	8	1	66	16	181
2014	Male gender	21	39	23	9	6	3	0	61	16	142
2014	Female gender	18	41	20	10	5	7	1	63	16	174
2011	Male gender	18	43	24	11	3	2	0	62	14	129
2011	Female gender	20	49	20	6	1	3	0	72	7	177
2008	Male gender	20	41	22	10	4	4	0	63	14	139
2008	Female gender	19	44	18	11	3	6	0	67	14	188

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	30	15	12	10	7	0	60	24	164
2017	Female gender	23	38	14	10	6	8	1	67	18	181
2014	Male gender	23	32	15	12	12	5	0	58	26	143
2014	Female gender	21	40	14	11	8	6	1	65	20	173
2011	Male gender	18	31	20	12	10	9	0	54	24	129
2011	Female gender	22	38	20	8	4	7	0	66	13	177
2008	Male gender	20	35	15	16	8	6	0	58	25	139
2008	Female gender	20	38	17	10	6	8	0	64	18	188

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	39	13	10	8	5	0	66	20	164
2017	Female gender	22	32	21	15	6	3	1	56	22	181
2014	Male gender	21	36	18	13	11	1	0	58	24	143
2014	Female gender	16	40	21	15	6	2	1	57	22	174
2011	Male gender	28	36	14	17	4	1	1	65	21	129
2011	Female gender	20	54	10	11	3	2	0	76	14	177
2008	Male gender	20	46	19	9	4	1	0	67	14	138
2008	Female gender	24	51	10	11	3	1	0	76	14	187

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	37	16	7	5	0	0	71	12	164
2017	Female gender	36	36	15	7	5	0	1	73	12	180
2014	Male gender	32	34	13	13	8	1	0	66	21	143
2014	Female gender	33	37	11	11	8	0	1	70	19	173
2011	Male gender	21	40	19	10	10	0	0	61	20	127
2011	Female gender	34	35	13	10	8	0	0	69	18	177

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	48	11	9	3	0	0	77	12	164
2017	Female gender	42	39	9	5	4	1	0	82	10	181

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	26	20	14	8	18	1	47	27	164
2017	Female gender	15	21	12	18	10	21	3	47	38	180
2014	Male gender	12	23	15	14	14	20	2	45	36	143
2014	Female gender	13	27	14	16	11	17	2	49	34	173

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	37	12	8	3	1	0	77	11	164
2017	Female gender	42	35	10	5	5	1	2	80	9	181
2014	Male gender	35	37	13	6	6	0	2	73	13	143
2014	Female gender	47	28	12	8	4	1	1	76	12	174
2011	Male gender	35	40	12	4	6	1	2	77	11	129
2011	Female gender	42	33	10	6	7	1	1	76	14	177
2008	Male gender	30	42	14	9	4	0	1	72	13	139
2008	Female gender	41	40	6	6	5	1	1	82	12	186

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	33	12	8	5	5	3	73	14	60
2017	Female gender	28	41	3	5	7	9	6	81	15	54
2014	Male gender	19	39	9	11	4	4	14	71	18	54
2014	Female gender	38	35	2	6	0	4	15	90	8	48

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	37	12	8	4	1	0	75	13	164
2017	Female gender	34	36	12	8	4	5	0	74	13	179
2014	Male gender	29	45	11	11	4	1	0	74	15	143
2014	Female gender	34	41	10	8	3	4	1	79	11	174
2011	Male gender	39	37	9	7	4	2	1	79	12	129
2011	Female gender	38	37	12	7	3	2	1	78	10	177
2008	Male gender	44	37	7	8	2	1	1	82	10	138
2008	Female gender	37	43	13	4	2	1	1	81	6	188

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	27	13	12	8	8	0	64	22	164
2017	Female gender	30	28	10	15	6	10	1	65	24	181
2014	Male gender	32	31	6	9	12	10	0	70	23	143
2014	Female gender	30	36	8	10	6	10	1	73	18	174
2011	Male gender	34	31	12	9	8	4	1	69	19	129
2011	Female gender	34	27	17	10	5	7	1	66	16	177
2008	Male gender	45	22	11	7	6	9	1	74	14	139
2008	Female gender	32	35	9	7	5	11	1	76	14	188

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	36	12	10	3	0	1	75	13	164
2017	Female gender	41	38	9	10	2	0	0	80	12	181
2014	Male gender	26	42	15	7	9	0	1	68	16	143
2014	Female gender	35	41	10	8	4	1	2	78	12	174
2011	Male gender	31	37	13	10	5	0	3	70	16	129
2011	Female gender	34	47	10	3	3	0	3	83	6	177
2008	Male gender	26	44	19	6	3	0	4	72	9	140
2008	Female gender	32	43	14	7	3	0	1	76	10	187

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	45	9	6	1	0	84	7	164
2017	Female gender	41	40	7	10	2	0	81	12	180
2014	Male gender	42	41	11	6	1	0	83	7	143
2014	Female gender	45	36	10	7	2	0	82	8	174
2011	Male gender	48	31	10	10	1	0	79	10	128
2011	Female gender	45	38	10	5	2	0	83	7	176
2008	Male gender	44	39	9	4	4	1	83	8	140
2008	Female gender	40	38	9	7	5	0	78	12	186

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	40	9	2	3	0	85	5	164
2017	Female gender	44	43	5	6	2	0	87	8	180
2014	Male gender	50	36	8	3	2	0	87	5	143
2014	Female gender	48	39	5	7	1	0	87	8	174
2011	Male gender	49	39	7	4	1	0	87	6	129
2011	Female gender	45	45	4	4	2	0	89	6	177
2008	Male gender	49	38	8	4	0	1	88	4	140
2008	Female gender	46	40	6	5	3	0	86	8	187

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	46	11	6	8	2	0	75	14	164
2017	Female gender	35	37	10	7	6	4	1	75	14	179
2014	Male gender	25	39	15	10	9	1	1	65	20	143
2014	Female gender	35	37	13	8	5	2	1	74	13	173
2011	Male gender	30	30	19	10	7	3	1	63	18	129
2011	Female gender	35	42	9	7	4	1	2	79	11	177
2008	Male gender	21	44	14	14	4	2	1	66	19	140
2008	Female gender	24	43	15	7	9	2	1	69	16	187

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	31	16	11	17	2	2	55	29	164
2017	Female gender	23	35	12	12	15	2	2	60	28	180
2014	Male gender	19	31	16	17	13	1	3	52	31	143
2014	Female gender	18	31	14	18	15	2	3	51	35	174
2011	Male gender	20	28	10	20	20	1	2	49	41	129
2011	Female gender	21	26	14	22	11	1	5	50	35	177
2008	Male gender	16	36	12	14	18	1	3	54	33	140
2008	Female gender	18	31	14	15	14	3	5	54	31	185

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	41	7	4	4	0	0	85	8	163
2017	Female gender	42	36	9	7	5	1	0	79	12	181
2014	Male gender	33	45	8	7	7	0	0	78	14	142
2014	Female gender	32	41	11	11	5	0	1	73	16	174
2011	Male gender	41	42	8	9	1	0	0	82	10	129
2011	Female gender	32	43	11	6	5	1	1	77	11	175

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	39	10	8	3	0	0	79	11	161
2017	Female gender	48	30	10	6	5	1	0	79	11	181
2014	Male gender	38	37	9	9	7	0	0	75	16	143
2014	Female gender	43	32	9	12	4	0	1	75	16	174

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	45	11	4	4	0	0	81	8	163
2017	Female gender	39	41	10	5	4	0	1	81	9	180
2014	Male gender	36	38	12	7	6	1	0	74	14	143
2014	Female gender	38	43	9	7	2	1	0	82	9	174
2011	Male gender	35	46	11	5	1	1	2	83	7	128
2011	Female gender	43	42	6	6	2	1	1	86	8	177

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	48	12	5	4	3	0	79	9	164
2017	Female gender	31	35	17	9	4	3	1	69	13	181

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	31	6	2	5	0	2	87	7	164
2017	Female gender	53	29	8	4	5	0	1	83	9	181
2014	Male gender	37	36	12	5	10	0	0	73	15	142
2014	Female gender	50	26	10	11	2	0	1	77	13	173
2011	Male gender	35	44	10	8	1	1	1	80	9	129
2011	Female gender	47	34	9	5	4	0	1	82	9	176

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	19	17	9	12	6	15	52	26	164
2017	Female gender	35	23	9	6	10	3	15	70	19	181
2014	Male gender	23	21	15	10	20	1	10	50	33	143
2014	Female gender	34	23	10	13	8	1	11	65	24	174
2011	Male gender	25	26	15	13	7	1	14	59	23	129
2011	Female gender	32	23	13	9	9	3	10	64	21	176
2008	Male gender	26	25	9	16	11	4	9	59	31	140
2008	Female gender	37	18	8	9	11	3	14	66	24	187

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	37	12	3	1	0	1	84	4	164
2017	Female gender	49	35	8	4	3	0	2	86	6	181
2014	Male gender	28	38	16	15	3	0	1	66	18	142
2014	Female gender	39	40	16	4	1	0	0	78	6	174
2011	Male gender	28	43	18	8	3	0	0	71	11	129
2011	Female gender	36	33	20	6	5	0	0	69	11	177
2008	Male gender	23	40	23	9	5	0	0	63	14	140
2008	Female gender	28	38	18	10	5	1	1	66	15	185

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	23	10	4	2	3	4	84	6	164
2017	Female gender	56	20	7	4	5	4	4	82	10	181
2014	Male gender	45	24	7	7	7	5	5	77	15	143
2014	Female gender	45	28	7	4	6	5	6	82	11	174
2011	Male gender	43	27	9	8	4	5	4	77	13	129
2011	Female gender	49	23	7	6	5	4	5	79	13	176

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	32	34	33	164
2017	Female gender	30	37	33	181
2014	Male gender	26	41	33	143
2014	Female gender	23	45	31	174
2011	Male gender	28	44	28	129
2011	Female gender	26	38	36	177

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	19	21	41	7	7	5	52
2017	Female gender	7	23	51	5	8	6	55
2014	Male gender	12	25	45	10	9999	8	38
2014	Female gender	27	28	36	2	9999	7	41
2011	Male gender	31	19	42	3	9999	5	35
2011	Female gender	20	17	43	12	9999	8	47

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	45	5	2	2	0	0	92	3	164
2017	Female gender	52	36	7	2	2	1	1	89	4	181
2014	Male gender	45	41	8	5	1	0	0	86	7	143
2014	Female gender	49	35	9	5	2	2	0	85	6	174
2011	Male gender	44	41	8	4	3	0	0	85	7	129
2011	Female gender	52	36	8	3	1	0	0	87	5	177
2008	Male gender	50	35	11	3	0	1	0	86	3	140
2008	Female gender	54	36	5	3	2	1	0	90	5	187

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	44	10	5	3	3	1	81	8	164
2017	Female gender	40	43	9	6	0	1	1	84	7	181
2014	Male gender	38	48	9	2	2	0	0	87	4	143
2014	Female gender	47	45	6	1	1	1	0	93	1	174
2011	Male gender	24	47	15	6	6	1	0	72	12	129
2011	Female gender	38	46	11	4	0	1	0	85	4	176

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	4	22	35	23	12	1	2	36	27	164
2017	Female gender	7	15	38	22	14	0	3	38	23	178
2014	Male gender	9	26	34	21	8	0	1	30	36	143
2014	Female gender	7	24	46	14	8	2	0	23	31	173
2011	Male gender	9	24	33	23	9	0	2	33	33	129
2011	Female gender	8	24	34	20	10	0	4	31	34	177
2008	Male gender	6	29	33	22	6	0	3	29	37	140
2008	Female gender	14	26	35	16	7	1	1	23	41	187

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	3	13	31	33	15	2	3	50	17	164
2017	Female gender	6	12	35	22	18	2	5	43	19	178
2014	Male gender	6	10	21	35	24	1	3	61	16	143
2014	Female gender	4	7	23	36	24	4	3	64	12	174
2011	Male gender	6	11	18	33	25	1	6	62	18	129
2011	Female gender	4	9	24	35	17	2	8	58	15	177
2008	Male gender	1	18	25	34	17	1	4	53	20	140
2008	Female gender	6	14	34	26	14	3	4	43	21	186

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	13	32	28	16	2	2	46	21	163
2017	Female gender	11	17	34	19	14	1	4	35	30	180
2014	Male gender	10	18	35	22	12	1	3	35	29	143
2014	Female gender	11	25	32	19	8	2	3	28	38	174
2011	Male gender	10	22	23	29	11	1	4	43	34	129
2011	Female gender	6	20	28	27	13	1	5	43	28	177
2008	Male gender	10	19	38	21	8	1	2	30	30	140
2008	Female gender	9	29	32	15	9	2	5	25	40	185

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	2	8	33	33	20	1	3	55	11	162
2017	Female gender	7	10	32	28	18	0	4	48	18	177
2014	Male gender	8	14	39	27	9	1	2	37	23	143
2014	Female gender	8	21	36	22	10	2	2	33	30	172
2011	Male gender	4	23	33	24	14	0	2	39	28	129
2011	Female gender	10	20	30	26	10	1	3	38	31	177
2008	Male gender	8	19	33	28	9	3	1	38	28	140
2008	Female gender	7	20	41	19	11	1	1	30	28	187

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	6	16	24	26	22	2	4	51	24	164
2017	Female gender	12	15	28	21	18	1	6	42	29	178
2014	Male gender	17	18	31	20	9	2	3	31	37	142
2014	Female gender	11	32	31	11	11	3	2	24	44	174
2011	Male gender	10	25	26	23	11	1	3	36	37	129
2011	Female gender	18	17	27	16	16	0	7	34	37	177
2008	Male gender	12	21	29	21	11	2	3	35	35	140
2008	Female gender	18	23	23	19	13	0	3	34	42	186

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	16	23	30	18	2	4	52	24	164
2017	Female gender	11	15	27	22	18	2	4	43	28	178
2014	Male gender	2	11	20	43	17	3	4	65	14	143
2014	Female gender	6	9	28	24	22	9	3	52	16	174
2011	Male gender	2	16	23	32	22	1	4	57	19	129
2011	Female gender	2	17	23	24	22	3	8	52	22	177
2008	Male gender	9	14	22	31	14	4	6	51	25	140
2008	Female gender	7	13	29	24	13	6	8	43	24	186

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	11	34	26	17	2	2	44	20	164
2017	Female gender	7	16	34	22	15	3	4	39	24	180
2014	Male gender	10	16	36	27	9	1	2	37	26	143
2014	Female gender	10	14	40	18	11	4	3	31	26	174

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	30	7	8	4	1	0	80	13	164
2017	Female gender	50	27	6	6	7	4	0	81	13	180
2014	Male gender	39	33	7	13	7	1	1	73	20	142
2014	Female gender	49	25	9	9	9	0	0	73	18	174

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	33	6	3	3	0	88	6	164
2017	Female gender	49	33	8	6	2	2	84	8	181
2014	Male gender	45	39	6	7	3	0	84	10	143
2014	Female gender	43	37	6	8	5	1	81	13	174

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	39	12	2	3	7	0	81	6	164
2017	Female gender	41	38	9	5	4	3	1	81	9	181
2014	Male gender	46	37	5	3	4	3	1	87	8	143
2014	Female gender	50	38	5	3	2	3	0	90	5	174

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	42	11	5	1	1	0	83	6	164
2017	Female gender	43	39	8	6	2	2	0	84	8	181
2014	Male gender	45	37	8	5	5	1	0	82	10	143
2014	Female gender	42	39	10	2	4	3	0	83	7	174
2011	Male gender	39	32	14	7	6	3	0	72	13	129
2011	Female gender	36	42	13	5	3	2	1	80	8	175

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	34	5	4	2	0	0	89	6	164
2017	Female gender	51	35	6	5	2	1	0	87	7	181
2014	Male gender	48	37	4	4	6	0	0	85	10	143
2014	Female gender	49	39	3	4	4	1	0	89	8	173
2011	Male gender	43	40	5	7	4	0	1	83	12	129
2011	Female gender	50	36	8	4	3	0	0	86	7	176
2008	Male gender	49	30	14	3	4	0	0	80	7	138
2008	Female gender	47	38	8	4	3	1	0	85	7	186

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	33	12	8	5	6	2	73	14	164
2017	Female gender	28	32	14	9	6	7	4	68	17	180
2014	Male gender	25	30	16	9	7	8	5	63	19	143
2014	Female gender	26	32	15	6	10	5	6	65	18	174

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	41	6	2	1	5	0	91	3	164
2017	Female gender	45	44	7	1	1	2	0	90	2	181
2014	Male gender	56	29	7	5	2	1	0	85	8	142
2014	Female gender	46	39	9	4	0	2	1	87	5	174
2011	Male gender	42	42	8	2	3	1	1	86	5	129
2011	Female gender	39	43	13	3	0	3	0	84	3	176

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	41	13	8	4	3	1	75	12	164
2017	Female gender	36	31	11	11	6	4	1	71	18	181
2014	Male gender	41	28	11	8	11	1	0	70	19	143
2014	Female gender	36	40	9	6	3	5	0	80	10	174
2011	Male gender	35	33	10	6	9	5	3	73	16	129
2011	Female gender	33	32	13	11	4	6	2	70	16	176
2008	Male gender	31	35	14	8	6	5	1	70	15	139
2008	Female gender	35	33	10	8	7	4	3	73	17	188

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	34	24	11	4	8	1	57	16	164
2017	Female gender	23	31	20	10	8	5	2	59	20	181
2014	Male gender	20	34	19	13	7	5	1	58	21	143
2014	Female gender	21	28	20	13	4	13	1	57	19	174
2011	Male gender	13	33	21	17	11	4	1	48	30	129
2011	Female gender	10	33	22	16	4	12	4	52	23	177

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	28	20	11	9	15	2	50	25	164
2017	Female gender	17	20	14	14	17	15	3	45	38	181
2014	Male gender	16	16	18	14	16	16	3	40	37	143
2014	Female gender	11	17	22	14	15	17	4	35	38	174
2011	Male gender	11	13	20	12	16	22	5	34	39	129
2011	Female gender	12	18	15	15	15	16	8	40	40	177

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	44	6	8	2	0	84	10	164
2017	Female gender	43	48	4	3	2	0	91	6	181
2014	Male gender	37	48	3	7	4	0	85	12	142
2014	Female gender	39	49	3	7	2	0	88	9	174
2011	Male gender	37	48	7	7	1	0	85	7	129
2011	Female gender	52	41	4	3	1	0	93	4	177
2008	Male gender	47	40	4	6	1	1	88	8	140
2008	Female gender	52	39	3	6	1	0	91	6	187

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	33	7	10	4	0	79	13	164
2017	Female gender	48	31	6	8	7	0	80	14	181
2014	Male gender	45	32	9	9	5	0	77	14	143
2014	Female gender	47	34	5	11	4	0	81	15	174
2011	Male gender	34	48	9	7	2	0	82	9	129
2011	Female gender	52	31	7	6	3	1	83	10	177

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	26	9	3	1	1	86	5	164
2017	Female gender	54	34	5	4	3	0	88	7	181
2014	Male gender	46	34	10	8	2	0	81	9	143
2014	Female gender	45	41	9	3	1	1	87	4	174

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	22	6	4	1	2	89	5	164
2017	Female gender	64	26	4	5	1	1	90	6	179
2014	Male gender	68	21	4	5	0	1	90	5	143
2014	Female gender	67	23	3	4	2	1	91	6	174
2011	Male gender	64	29	3	1	2	0	93	4	129
2011	Female gender	68	26	2	3	2	0	94	4	177
2008	Male gender	71	16	8	1	2	1	88	4	140
2008	Female gender	66	24	3	6	1	0	90	7	187

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	19	9	10	3	0	1	77	13	164
2017	Female gender	55	24	6	12	3	0	0	79	15	181
2014	Male gender	58	23	10	5	3	0	1	82	8	143
2014	Female gender	43	29	12	13	3	0	0	72	17	174
2011	Male gender	52	26	9	10	1	1	1	80	11	129
2011	Female gender	50	24	10	10	5	0	0	74	16	177
2008	Male gender	51	22	6	14	5	1	0	74	19	140
2008	Female gender	41	28	7	16	7	0	1	69	24	187

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	27	7	6	1	0	1	86	8	164
2017	Female gender	66	18	5	6	4	0	1	84	11	180
2014	Male gender	60	25	4	5	3	0	2	87	9	143
2014	Female gender	60	29	3	5	2	0	1	89	8	174
2011	Male gender	59	31	4	4	1	0	1	91	5	129
2011	Female gender	59	25	4	7	3	0	1	85	11	177
2008	Male gender	58	23	4	8	4	1	1	83	13	139
2008	Female gender	59	26	3	7	3	0	2	86	11	188

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	81	8	5	1	2	1	2	91	3	161
2017	Female gender	76	14	3	3	2	0	2	92	5	181
2014	Male gender	74	15	5	1	0	0	4	93	1	143
2014	Female gender	74	16	2	5	2	0	1	90	7	174
2011	Male gender	74	15	6	3	0	1	1	91	3	129
2011	Female gender	72	18	3	3	3	0	1	91	6	177
2008	Male gender	77	12	2	4	3	0	1	91	7	139
2008	Female gender	84	9	1	3	3	0	0	93	6	188

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	30	9	6	2	1	1	82	8	164
2017	Female gender	53	26	9	7	4	1	1	80	10	181
2014	Male gender	51	33	8	5	1	0	2	86	6	143
2014	Female gender	51	29	8	7	3	1	2	82	9	174

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	24	6	2	2	3	1	89	4	164
2017	Female gender	64	25	4	2	0	3	1	93	3	181
2014	Male gender	61	29	2	0	1	5	2	97	1	143
2014	Female gender	66	24	5	3	1	1	1	92	3	174
2011	Male gender	64	30	4	1	0	0	2	95	1	129
2011	Female gender	66	26	2	2	1	1	2	95	3	177
2008	Male gender	64	19	8	3	1	2	4	87	5	140
2008	Female gender	61	23	6	5	1	2	2	87	6	187

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	12	88	163
2017	Female gender	22	78	181
2014	Male gender	17	83	143
2014	Female gender	20	80	174

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	20
2017	Female gender	48	41
2014	Male gender	53	21
2014	Female gender	47	36

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	68	20
2017	Female gender	78	41
2014	Male gender	62	21
2014	Female gender	57	36

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	20
2017	Female gender	41
2014	Male gender	21
2014	Female gender	36

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	36

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	20
2014	Female gender	0	36

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	20
2014	Male gender	0	21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	20
2017	Female gender	35	41
2014	Male gender	42	21
2014	Female gender	37	36

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	20
2017	Female gender	48	41
2014	Male gender	73	21
2014	Female gender	40	36

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	35	20
2017	Female gender	53	41
2014	Male gender	64	21
2014	Female gender	47	36

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	60	20
2017	Female gender	44	41
2014	Male gender	69	21
2014	Female gender	44	36

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	20
2017	Female gender	42	41
2014	Male gender	33	21
2014	Female gender	27	36

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	76	20
2017	Female gender	53	41
2014	Male gender	66	21
2014	Female gender	64	36

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	29	20
2017	Female gender	45	41
2014	Male gender	40	21
2014	Female gender	45	36

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Male gender	20
2014	Male gender	21
2014	Female gender	36

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Female gender	14	41

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	Female gender	13	36

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	60	20
2017	Female gender	50	41
2014	Male gender	35	21
2014	Female gender	27	36

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	30	20
2017	Female gender	19	41
2014	Male gender	27	21
2014	Female gender	32	36

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	20
2014	Female gender	20	36

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	58	20
2017	Female gender	49	41
2014	Male gender	49	21
2014	Female gender	58	36

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	20
2017	Female gender	26	41
2014	Female gender	21	36

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Female gender	25	41
2014	Female gender	21	36

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	Female gender	21	36

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	21

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	20
2014	Female gender	0	36

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	41

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	20
2017	Female gender	37	41
2014	Male gender	35	21
2014	Female gender	20	36

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	20

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	28	40
2014	Female gender	21	36

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	20

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	20

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	20
2014	Female gender	13	36

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	40

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	40

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	40

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	29	20
2017	Female gender	31	40
2014	Male gender	44	20
2014	Female gender	19	36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	20
2017	Female gender	14	40
2014	Male gender	25	20
2014	Female gender	21	36

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	59	20
2017	Female gender	49	40
2014	Male gender	76	20
2014	Female gender	38	36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	20
2017	Female gender	51	40
2014	Male gender	55	20
2014	Female gender	39	36

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Female gender	16	36

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	78	22	20
2017	Female gender	88	12	41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	23	18	2	5	30	10	59	12	164
2017	Female gender	13	20	15	8	6	29	9	53	22	181
2014	Male gender	17	14	15	3	9	37	5	53	20	143
2014	Female gender	10	15	18	5	6	38	9	46	19	174

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	36	15	5	5	11	2	71	12	164
2017	Female gender	28	33	16	8	6	9	0	67	15	180
2014	Male gender	22	32	17	2	9	17	1	66	13	142
2014	Female gender	22	29	18	3	5	23	1	66	11	174
2011	Male gender	26	33	19	4	4	13	0	69	9	129
2011	Female gender	29	34	19	4	2	12	1	71	8	177

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	6	94	164
2017	Female gender	8	92	181
2014	Male gender	7	93	143
2014	Female gender	6	94	174

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Female gender	55	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	90	10
2017	Female gender	86	14
2014	Female gender	91	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Female gender	50	14
2014	Female gender	45	11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Female gender	73	14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	14
2014	Female gender	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2014	Female gender	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	14
2014	Female gender	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	51	10
2017	Female gender	73	14
2014	Female gender	64	11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2014	Female gender	0	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2014	Female gender	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2014	Female gender	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2014	Female gender	0	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	61	10
2017	Female gender	67	14
2014	Female gender	65	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Female gender	72	14
2014	Female gender	55	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	70	30	10
2017	Female gender	94	6	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	17	17	3	4	38	7	57	12	163
2017	Female gender	17	16	12	2	5	40	8	64	12	179
2014	Male gender	14	16	18	4	2	40	5	56	11	143
2014	Female gender	11	16	12	1	3	49	8	62	10	174

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	30	17	2	4	14	1	73	7	163
2017	Female gender	28	34	14	5	3	14	2	74	9	181
2014	Male gender	28	26	18	5	2	20	1	68	8	143
2014	Female gender	24	31	11	2	3	27	2	77	8	172
2011	Male gender	35	33	13	4	3	13	0	78	8	129
2011	Female gender	37	36	10	2	2	12	1	84	5	177

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	17	83	164
2017	Female gender	19	81	179
2014	Male gender	13	87	143
2014	Female gender	13	87	174

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	82	18	28
2017	Female gender	82	18	36
2014	Male gender	54	46	16
2014	Female gender	83	17	24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	17	9	13	79	13	23
2017	Female gender	54	30	10	7	84	7	30
2014	Male gender	45	55	0	0	100	0	10
2014	Female gender	61	30	10	0	90	0	20

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	43	18	6	1	2	12	71	8	164
2017	Female gender	24	42	14	7	4	2	7	72	12	181
2014	Male gender	19	41	17	6	3	1	13	70	11	143
2014	Female gender	23	46	14	3	5	2	7	76	9	174
2011	Male gender	17	47	10	9	5	2	11	72	16	128
2011	Female gender	22	50	8	8	1	1	11	81	10	177
2008	Male gender	16	41	16	7	7	1	11	66	16	140
2008	Female gender	21	49	11	7	3	2	7	77	11	187

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	15	22	3	1	35	14	49	9	164
2017	Female gender	14	18	16	6	2	32	13	57	15	179
2014	Male gender	8	21	17	5	3	36	10	54	15	142
2014	Female gender	8	17	17	3	2	42	11	52	11	174
2011	Male gender	9	16	22	2	3	35	13	48	10	128
2011	Female gender	9	20	20	4	2	28	17	53	11	177

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	22	10	1	1	16	11	85	2	164
2017	Female gender	39	29	8	2	2	13	8	86	4	181
2014	Male gender	29	29	12	3	3	11	13	76	8	143
2014	Female gender	30	34	14	2	3	11	7	78	5	174
2011	Male gender	27	28	14	5	1	13	12	74	8	128
2011	Female gender	35	30	9	5	1	10	10	81	8	176
2008	Male gender	28	29	14	3	2	14	10	75	7	140
2008	Female gender	34	33	7	3	1	15	8	87	4	186

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	28	11	4	2	14	10	77	8	164
2017	Female gender	34	27	11	3	2	15	8	80	5	180
2014	Male gender	24	25	16	4	3	14	13	68	9	143
2014	Female gender	26	33	12	4	3	15	7	76	9	174
2011	Male gender	25	28	14	6	1	16	11	72	9	128
2011	Female gender	33	32	11	3	1	9	11	81	5	177
2008	Male gender	27	30	17	2	2	13	9	73	6	139
2008	Female gender	31	37	7	4	2	10	9	84	7	187

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	23	9	4	2	2	1	85	6	162
2017	Female gender	58	22	7	4	5	3	2	84	9	181

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	24	7	3	4	1	0	85	7	164
2017	Female gender	59	22	6	3	5	3	2	86	8	181

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	46	11	6	2	2	0	81	8	164
2017	Female gender	34	46	8	5	3	3	1	83	8	181

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	41	18	4	4	1	0	73	8	164
2017	Female gender	21	44	19	8	5	2	0	67	14	181

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	23	23	13	19	0	1	45	33	164
2017	Female gender	21	20	19	17	20	0	2	42	38	181

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	30	34	13	6	0	1	47	19	163
2017	Female gender	20	29	27	15	6	0	3	50	21	179

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	46	22	5	7	0	1	66	11	164
2017	Female gender	23	29	23	12	10	0	3	53	23	180

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	32	24	15	7	1	3	52	23	164
2017	Female gender	22	26	22	16	11	0	4	50	28	180

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	30	16	2	0	1	7	81	2	164
2017	Female gender	45	25	14	3	2	0	11	78	6	180

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	38	18	8	3	0	1	71	11	163
2017	Female gender	28	32	21	9	8	0	1	62	17	178

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	40	21	6	5	1	1	68	11	162
2017	Female gender	32	29	25	7	5	1	2	62	13	178

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	38	22	11	4	1	1	63	15	163
2017	Female gender	24	38	25	9	2	0	3	64	11	177

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	34	19	9	6	0	1	65	16	163
2017	Female gender	34	30	19	8	5	1	3	67	13	178

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	40	21	7	2	1	0	70	9	163
2017	Female gender	33	34	20	6	3	1	3	70	10	178

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	23	8	1	2	0	0	88	3	164
2017	Female gender	53	21	9	10	3	0	4	77	13	180

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	83	8	3	3	2	1	1	92	5	163
2017	Female gender	59	20	5	5	5	2	5	84	10	180

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	26	15	2	3	0	1	81	4	163
2017	Female gender	50	27	12	2	3	2	3	81	6	179

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	20	9	4	4	0	1	83	8	163
2017	Female gender	58	19	7	6	5	2	3	80	12	178

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	16	10	1	1	0	18	85	3	163
2017	Female gender	47	12	6	3	1	2	29	85	6	180

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	71	18	5	1	1	0	5	94	1	164
2017	Female gender	66	18	5	1	0	0	10	94	1	178

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	78	15	1	3	1	0	2	95	4	164
2017	Female gender	72	8	5	3	3	0	9	88	6	180

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	29	14	3	1	0	1	82	4	164
2017	Female gender	44	32	13	4	3	0	4	79	7	179

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	39	34	13	1	0	0	52	14	164
2017	Female gender	9	29	46	9	6	1	0	39	15	180

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	2	13	37	35	13	0	0	47	15	163
2017	Female gender	7	15	42	26	11	0	0	36	22	181

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	21	24	12	14	4	0	27	73	164
2017	Female gender	29	20	15	19	12	4	1	30	70	181

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	21	113
2017	Female gender	29	120

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	113
2017	Female gender	35	120

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	20	113
2017	Female gender	17	120

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	113
2017	Female gender	33	120

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	113
2017	Female gender	16	120

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	113
2017	Female gender	37	120

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	4	53	22	6	5	10	110
2017	Female gender	6	44	23	9	2	16	115

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	26	13	14	20	1	6	50	36	114
2017	Female gender	20	25	14	11	21	1	7	50	35	121

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	3	8	9	21	52	2	6	12	79	114
2017	Female gender	4	9	9	16	48	4	10	15	75	120

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 114. What is your gender?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.