2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 41 10 16 0 0 0 74 16 12
2014 PM 57 29 0 0 14 0 0 86 14 14
2011 PM 37 30 19 12 2 0 0 67 14 43
2011 PM-04 36 36 9 18 0 0 0 73 18 11
2011 PM-05 46 31 15 0 8 0 0 77 8 13
2008 PM 44 35 13 4 2 0 2 81 6 48
2008 PM-04 57 21 14 0 7 0 0 79 7 14
2008 PM-05 27 55 9 9 0 0 0 82 9 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 32 15 0 8 0 0 77 8 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 25 8 8 0 0 0 85 8 13
2014 PM 79 14 7 0 0 0 0 93 0 14
2011 PM 56 26 19 0 0 0 0 81 0 43
2011 PM-04 45 18 36 0 0 0 0 64 0 11
2011 PM-05 62 38 0 0 0 0 0 100 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 30 8 9 8 0 0 76 17 13
2014 PM 71 14 0 7 7 0 0 86 14 14
2011 PM 37 37 12 12 2 0 0 74 14 43
2011 PM-04 36 36 9 18 0 0 0 73 18 11
2011 PM-05 46 38 8 0 8 0 0 85 8 13
2008 PM 52 35 8 2 2 0 0 88 4 48
2008 PM-04 36 57 0 0 7 0 0 93 7 14
2008 PM-05 55 27 18 0 0 0 0 82 0 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 30 8 9 0 0 0 83 9 13
2014 PM 43 43 0 0 14 0 0 86 14 14
2011 PM 42 33 14 5 7 0 0 74 12 43
2011 PM-04 45 27 27 0 0 0 0 73 0 11
2011 PM-05 54 31 8 8 0 0 0 85 8 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 30 15 9 0 0 0 76 9 13
2014 PM 36 43 0 7 14 0 0 79 21 14
2011 PM 35 37 12 9 7 0 0 72 16 43
2011 PM-04 45 27 18 9 0 0 0 73 9 11
2011 PM-05 38 46 8 8 0 0 0 85 8 13
2008 PM 40 46 8 4 2 0 0 85 6 48
2008 PM-04 36 50 0 14 0 0 0 86 14 14
2008 PM-05 27 45 27 0 0 0 0 73 0 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 23 15 24 0 0 0 60 24 13
2014 PM 57 29 0 0 14 0 0 86 14 14
2011 PM 30 35 5 7 14 9 0 72 23 43
2011 PM-04 45 18 0 9 9 18 0 78 22 11
2011 PM-05 31 31 15 8 15 0 0 62 23 13
2008 PM 44 33 6 4 6 4 2 82 11 48
2008 PM-04 36 36 0 7 14 0 7 77 23 14
2008 PM-05 36 45 9 0 0 9 0 90 0 11
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 27 8 8 0 8 0 82 9 12
2014 PM 50 29 7 0 14 0 0 79 14 14
2011 PM 42 33 7 7 5 5 2 80 13 43
2011 PM-04 27 36 18 9 0 9 0 70 10 11
2011 PM-05 69 31 0 0 0 0 0 100 0 13
2008 PM 40 35 15 6 2 2 0 77 9 48
2008 PM-04 43 29 7 14 0 7 0 77 15 14
2008 PM-05 18 45 27 0 9 0 0 64 9 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 47 0 0 0 0 0 100 0 13
2014 PM 57 21 7 0 14 0 0 79 14 14
2011 PM 40 37 7 7 7 0 2 79 14 43
2011 PM-04 36 27 18 18 0 0 0 64 18 11
2011 PM-05 46 54 0 0 0 0 0 100 0 13
2008 PM 38 38 13 10 2 0 0 75 13 48
2008 PM-04 50 29 14 7 0 0 0 79 7 14
2008 PM-05 18 45 9 18 9 0 0 64 27 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 23 0 8 8 8 0 84 16 13
2014 PM 50 36 0 7 7 0 0 86 14 14

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 32 23 15 0 0 8 59 16 13
2014 PM 29 57 7 0 7 0 0 86 7 14
2011 PM 16 44 16 9 2 12 0 68 13 43
2011 PM-04 18 45 0 9 9 18 0 78 22 11
2011 PM-05 23 46 23 8 0 0 0 69 8 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 45 8 15 9 0 8 65 26 13
2014 PM 29 57 7 0 7 0 0 86 7 14
2011 PM 19 37 26 12 7 0 0 56 19 43
2011 PM-04 27 36 27 9 0 0 0 64 9 11
2011 PM-05 38 23 23 15 0 0 0 62 15 13
2008 PM 27 50 6 6 8 2 0 79 15 48
2008 PM-04 21 57 7 7 7 0 0 79 14 14
2008 PM-05 18 36 9 18 18 0 0 55 36 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 45 0 15 9 0 8 74 26 13
2014 PM 29 29 36 0 7 0 0 57 7 14
2011 PM 14 40 33 5 5 5 0 56 10 43
2011 PM-04 27 27 36 9 0 0 0 55 9 11
2011 PM-05 23 46 31 0 0 0 0 69 0 13
2008 PM 17 58 10 8 2 4 0 78 11 48
2008 PM-04 14 64 14 7 0 0 0 79 7 14
2008 PM-05 18 45 9 27 0 0 0 64 27 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 45 0 32 0 8 8 62 38 13
2014 PM 29 36 14 0 14 7 0 69 15 14
2011 PM 21 35 19 7 9 9 0 62 18 43
2011 PM-04 27 36 18 9 0 9 0 70 10 11
2011 PM-05 31 38 8 0 15 8 0 75 17 13
2008 PM 25 40 10 10 6 8 0 70 18 48
2008 PM-04 14 50 7 7 14 7 0 69 23 14
2008 PM-05 18 36 27 9 0 9 0 60 10 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 8 39 23 8 0 8 24 33 13
2014 PM 21 36 29 7 7 0 0 57 14 14
2011 PM 26 49 9 7 7 0 2 76 14 43
2011 PM-04 27 55 18 0 0 0 0 82 0 11
2011 PM-05 31 54 0 15 0 0 0 85 15 13
2008 PM 25 48 10 10 2 4 0 76 13 48
2008 PM-04 29 43 14 14 0 0 0 71 14 14
2008 PM-05 18 45 9 18 0 9 0 70 20 11
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 55 8 0 8 0 0 85 8 13
2014 PM 36 14 14 21 14 0 0 50 36 14
2011 PM 29 29 14 17 12 0 0 57 29 42
2011 PM-04 18 27 18 27 9 0 0 45 36 11
2011 PM-05 46 23 8 23 0 0 0 69 23 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 39 8 0 0 0 0 92 0 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 30 0 15 17 15 0 62 38 13
2014 PM 14 36 21 0 14 14 0 58 17 14

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 23 23 0 0 8 0 76 0 13
2014 PM 36 43 0 14 7 0 0 79 21 14
2011 PM 40 26 14 9 9 2 0 67 19 43
2011 PM-04 27 18 27 27 0 0 0 45 27 11
2011 PM-05 62 31 8 0 0 0 0 92 0 13
2008 PM 38 46 2 15 0 0 0 83 15 48
2008 PM-04 50 43 0 7 0 0 0 93 7 14
2008 PM-05 27 45 9 18 0 0 0 73 18 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 30 0 17 0 0 0 83 17 13
2014 PM 36 50 0 14 0 0 0 86 14 14
2011 PM 37 30 16 9 2 5 0 71 12 43
2011 PM-04 45 9 18 18 0 9 0 60 20 11
2011 PM-05 38 23 23 8 0 8 0 67 8 13
2008 PM 33 40 15 6 4 2 0 74 11 48
2008 PM-04 36 29 14 7 14 0 0 64 21 14
2008 PM-05 27 36 18 9 0 9 0 70 10 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 32 0 8 8 8 0 83 17 13
2014 PM 50 29 0 7 7 7 0 85 15 14
2011 PM 28 28 16 7 9 12 0 63 18 43
2011 PM-04 27 18 18 18 9 9 0 50 30 11
2011 PM-05 38 23 15 0 0 23 0 80 0 13
2008 PM 35 31 13 4 8 8 0 73 14 48
2008 PM-04 29 29 29 0 14 0 0 57 14 14
2008 PM-05 27 36 18 0 9 9 0 70 10 11

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 45 0 9 0 0 0 91 9 13
2014 PM 29 50 7 7 7 0 0 79 14 14
2011 PM 16 58 14 2 7 0 2 76 10 43
2011 PM-04 27 64 9 0 0 0 0 91 0 11
2011 PM-05 8 69 15 8 0 0 0 77 8 13
2008 PM 31 46 10 8 4 0 0 77 13 48
2008 PM-04 43 43 0 7 7 0 0 86 14 14
2008 PM-05 27 36 18 18 0 0 0 64 18 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 30 8 17 0 0 0 76 17 13
2014 PM 64 14 14 7 0 0 0 79 7 14
2011 PM 47 23 19 12 0 0 0 70 12 43
2011 PM-04 45 9 18 27 0 0 0 55 27 11
2011 PM-05 38 38 23 0 0 0 0 77 0 13
2008 PM 48 35 8 4 4 0 0 83 8 48
2008 PM-04 43 43 7 0 7 0 0 86 7 14
2008 PM-05 64 36 0 0 0 0 0 100 0 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 40 8 0 0 0 0 92 0 13
2014 PM 64 29 0 7 0 0 0 93 7 14
2011 PM 47 35 9 5 5 0 0 81 9 43
2011 PM-04 45 27 18 0 9 0 0 73 9 11
2011 PM-05 46 46 0 8 0 0 0 92 8 13
2008 PM 38 44 10 4 4 0 0 81 8 48
2008 PM-04 43 36 7 0 14 0 0 79 14 14
2008 PM-05 36 64 0 0 0 0 0 100 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 38 8 15 9 0 0 68 24 13
2014 PM 36 29 21 7 7 0 0 64 14 14
2011 PM 28 49 9 9 5 0 0 77 14 43
2011 PM-04 27 45 18 9 0 0 0 73 9 11
2011 PM-05 23 62 8 8 0 0 0 85 8 13
2008 PM 27 46 13 4 4 6 0 78 9 48
2008 PM-04 36 36 7 0 7 14 0 83 8 14
2008 PM-05 36 55 0 9 0 0 0 91 9 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 38 15 8 17 0 0 61 24 13
2014 PM 14 29 14 14 29 0 0 43 43 14
2011 PM 28 26 12 9 23 2 0 55 33 43
2011 PM-04 27 18 9 0 45 0 0 45 45 11
2011 PM-05 46 23 8 15 8 0 0 69 23 13
2008 PM 22 39 9 11 11 4 4 67 24 46
2008 PM-04 25 25 17 8 8 8 8 60 20 12
2008 PM-05 18 36 0 18 27 0 0 55 45 11

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 39 15 0 8 0 0 77 8 13
2014 PM 36 29 14 14 7 0 0 64 21 14
2011 PM 30 42 12 7 5 5 0 76 12 43
2011 PM-04 36 36 9 18 0 0 0 73 18 11
2011 PM-05 46 38 0 0 8 8 0 92 8 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 39 8 0 8 0 0 85 8 13
2014 PM 50 21 0 14 14 0 0 71 29 14

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 32 0 0 8 0 8 92 8 13
2014 PM 57 21 0 14 7 0 0 79 21 14
2011 PM 33 37 14 7 7 2 0 71 14 43
2011 PM-04 27 45 9 9 9 0 0 73 18 11
2011 PM-05 46 38 0 8 0 8 0 92 8 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 38 32 8 0 0 0 61 8 13

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 30 15 0 8 0 0 77 8 13
2014 PM 43 36 14 7 0 0 0 79 7 14
2011 PM 28 40 14 14 5 0 0 67 19 43
2011 PM-04 18 55 9 18 0 0 0 73 18 11
2011 PM-05 38 31 15 8 8 0 0 69 15 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 32 0 0 23 0 0 77 23 13
2014 PM 29 14 7 36 0 0 14 50 42 14
2011 PM 33 19 14 12 9 2 12 59 24 43
2011 PM-04 27 18 9 18 9 0 18 56 33 11
2011 PM-05 15 38 8 15 15 0 8 58 33 13
2008 PM 40 19 10 4 13 10 4 68 20 48
2008 PM-04 43 21 7 0 14 0 14 75 17 14
2008 PM-05 36 27 9 0 18 9 0 70 20 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 24 23 0 0 0 0 77 0 13
2014 PM 79 21 0 0 0 0 0 100 0 14
2011 PM 35 33 14 9 9 0 0 67 19 43
2011 PM-04 18 45 9 9 18 0 0 64 27 11
2011 PM-05 38 23 15 15 8 0 0 62 23 13
2008 PM 31 46 17 2 2 0 2 79 4 48
2008 PM-04 36 50 7 0 7 0 0 86 7 14
2008 PM-05 18 45 36 0 0 0 0 64 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 23 15 0 8 0 0 77 8 13
2014 PM 43 50 7 0 0 0 0 93 0 14
2011 PM 35 33 12 0 9 5 7 76 11 43
2011 PM-04 55 18 9 0 9 9 0 80 10 11
2011 PM-05 46 31 8 0 0 0 15 91 0 13

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 55 23 23 13
2014 PM 21 36 43 14
2011 PM 37 33 30 43
2011 PM-04 55 18 27 11
2011 PM-05 15 38 46 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 PM 25 6 38 19 9999 13 16
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 24 0 0 8 0 0 92 8 13
2014 PM 57 36 0 7 0 0 0 93 7 14
2011 PM 44 37 9 7 2 0 0 81 9 43
2011 PM-04 55 36 0 9 0 0 0 91 9 11
2011 PM-05 54 38 0 8 0 0 0 92 8 13
2008 PM 54 33 8 0 2 2 0 89 2 48
2008 PM-04 71 14 7 0 7 0 0 86 7 14
2008 PM-05 27 45 27 0 0 0 0 73 0 11

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 39 0 0 0 0 8 100 0 13
2014 PM 43 50 7 0 0 0 0 93 0 14
2011 PM 35 51 9 5 0 0 0 86 5 43
2011 PM-04 55 45 0 0 0 0 0 100 0 11
2011 PM-05 31 46 15 8 0 0 0 77 8 13

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 0 55 15 23 0 0 38 8 13
2014 PM 0 7 57 21 14 0 0 36 7 14
2011 PM 7 40 33 9 5 0 7 15 50 43
2011 PM-04 0 36 27 18 0 0 18 22 44 11
2011 PM-05 0 31 46 15 8 0 0 23 31 13
2008 PM 13 19 38 25 6 0 0 31 31 48
2008 PM-04 14 14 36 21 14 0 0 36 29 14
2008 PM-05 9 9 64 18 0 0 0 18 18 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 8 39 30 23 0 0 53 8 13
2014 PM 7 14 7 57 14 0 0 71 21 14
2011 PM 5 12 28 35 12 0 9 51 18 43
2011 PM-04 0 0 45 27 9 0 18 44 0 11
2011 PM-05 0 23 15 46 15 0 0 62 23 13
2008 PM 4 21 19 33 19 2 2 54 26 48
2008 PM-04 7 36 0 29 21 0 7 54 46 14
2008 PM-05 9 9 36 36 9 0 0 45 18 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 8 55 15 8 8 0 25 16 13
2014 PM 14 0 36 29 7 7 7 42 17 14
2011 PM 7 16 42 23 5 2 5 30 25 43
2011 PM-04 0 9 36 45 0 0 9 50 10 11
2011 PM-05 0 23 38 31 8 0 0 38 23 13
2008 PM 10 15 48 10 10 4 2 22 27 48
2008 PM-04 14 0 57 14 14 0 0 29 14 14
2008 PM-05 27 9 45 9 9 0 0 18 36 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 8 30 40 15 0 0 55 15 13
2014 PM 7 21 14 29 21 0 7 54 31 14
2011 PM 9 21 42 16 9 0 2 26 31 43
2011 PM-04 18 27 36 18 0 0 0 18 45 11
2011 PM-05 8 31 38 15 8 0 0 23 38 13
2008 PM 10 13 38 23 10 4 2 36 24 48
2008 PM-04 7 14 50 14 14 0 0 29 21 14
2008 PM-05 18 18 27 27 9 0 0 36 36 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 0 23 47 15 8 0 67 8 13
2014 PM 7 14 29 21 21 0 7 46 23 14
2011 PM 21 16 23 21 14 0 5 37 39 43
2011 PM-04 27 27 27 0 18 0 0 18 55 11
2011 PM-05 15 15 23 31 15 0 0 46 31 13
2008 PM 15 17 29 13 21 4 2 36 33 48
2008 PM-04 7 14 50 21 7 0 0 29 21 14
2008 PM-05 27 18 18 0 27 9 0 30 50 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 32 8 45 8 0 0 53 39 13
2014 PM 7 14 0 29 29 7 14 73 27 14
2011 PM 2 14 40 26 12 2 5 40 18 43
2011 PM-04 0 18 45 27 9 0 0 36 18 11
2011 PM-05 0 15 46 23 15 0 0 38 15 13
2008 PM 8 23 23 21 15 4 6 40 35 48
2008 PM-04 14 7 43 14 7 7 7 25 25 14
2008 PM-05 9 27 27 18 18 0 0 36 36 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 15 39 15 23 0 0 38 23 13
2014 PM 14 7 14 43 14 0 7 62 23 14

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 15 8 15 17 0 0 60 32 13
2014 PM 57 21 7 0 14 0 0 79 14 14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 30 8 17 0 0 0 76 17 13
2014 PM 50 36 14 0 0 0 0 86 0 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 45 9 0 0 0 0 91 0 13
2014 PM 57 36 0 0 7 0 0 93 7 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 53 17 0 0 0 0 83 0 13
2014 PM 50 21 21 0 7 0 0 71 7 14
2011 PM 26 48 12 10 2 2 0 76 12 42
2011 PM-04 18 45 18 9 0 9 0 70 10 11
2011 PM-05 38 54 0 8 0 0 0 92 8 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 53 17 0 0 0 0 83 0 13
2014 PM 50 43 0 0 7 0 0 93 7 14
2011 PM 37 35 14 9 5 0 0 72 14 43
2011 PM-04 36 36 18 9 0 0 0 73 9 11
2011 PM-05 54 31 8 8 0 0 0 85 8 13
2008 PM 40 46 6 2 6 0 0 85 8 48
2008 PM-04 29 64 0 0 7 0 0 93 7 14
2008 PM-05 36 36 18 9 0 0 0 73 9 11

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 38 15 8 9 0 8 65 18 13
2014 PM 21 50 7 7 14 0 0 71 21 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 47 8 0 0 0 0 92 0 13
2014 PM 54 38 0 8 0 0 0 92 8 13
2011 PM 37 37 7 9 2 5 2 80 13 43
2011 PM-04 55 18 18 9 0 0 0 73 9 11
2011 PM-05 38 38 8 8 0 8 0 83 8 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 38 15 25 0 0 0 60 25 13
2014 PM 29 57 0 7 7 0 0 86 14 14
2011 PM 40 19 19 7 9 5 2 63 18 43
2011 PM-04 55 18 9 9 9 0 0 73 18 11
2011 PM-05 46 15 15 0 15 8 0 67 17 13
2008 PM 40 31 10 10 8 0 0 71 19 48
2008 PM-04 50 21 7 7 14 0 0 71 21 14
2008 PM-05 18 45 0 18 18 0 0 64 36 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 53 8 24 0 8 0 65 26 13
2014 PM 21 36 14 14 14 0 0 57 29 14
2011 PM 9 28 16 21 9 14 2 44 36 43
2011 PM-04 18 18 27 27 9 0 0 36 36 11
2011 PM-05 15 31 8 23 15 8 0 50 42 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 23 8 24 23 8 0 41 51 13
2014 PM 7 21 14 14 21 14 7 36 45 14
2011 PM 5 19 2 16 19 28 12 38 58 43
2011 PM-04 0 27 0 27 18 27 0 38 63 11
2011 PM-05 15 15 0 8 15 31 15 57 43 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 55 0 0 0 0 0 100 0 13
2014 PM 36 50 7 7 0 0 0 86 7 14
2011 PM 37 47 7 5 5 0 0 84 9 43
2011 PM-04 45 45 9 0 0 0 0 91 0 11
2011 PM-05 46 38 8 8 0 0 0 85 8 13
2008 PM 42 46 4 6 2 0 0 88 8 48
2008 PM-04 50 43 0 7 0 0 0 93 7 14
2008 PM-05 45 45 9 0 0 0 0 91 0 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 47 0 0 8 0 0 92 8 13
2014 PM 50 36 7 7 0 0 0 86 7 14
2011 PM 51 35 7 2 2 2 0 88 5 43
2011 PM-04 55 45 0 0 0 0 0 100 0 11
2011 PM-05 46 38 8 0 0 8 0 92 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 40 0 0 0 0 0 100 0 13
2014 PM 36 50 14 0 0 0 0 86 0 14

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 62 30 0 8 0 0 0 92 8 13
2014 PM 57 43 0 0 0 0 0 100 0 14
2011 PM 51 37 0 0 9 0 2 90 10 43
2011 PM-04 64 27 0 0 0 0 9 100 0 11
2011 PM-05 54 38 0 0 8 0 0 92 8 13
2008 PM 67 21 6 6 0 0 0 88 6 48
2008 PM-04 71 14 7 7 0 0 0 86 7 14
2008 PM-05 73 18 9 0 0 0 0 91 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 24 8 23 8 0 0 62 30 13
2014 PM 43 14 14 21 7 0 0 57 29 14
2011 PM 33 26 7 23 9 0 2 60 33 43
2011 PM-04 45 18 0 18 18 0 0 64 36 11
2011 PM-05 15 38 8 38 0 0 0 54 38 13
2008 PM 38 23 8 19 13 0 0 60 31 48
2008 PM-04 36 29 7 14 14 0 0 64 29 14
2008 PM-05 36 9 9 27 18 0 0 45 45 11

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 77 23 0 0 0 0 0 100 0 13
2014 PM 71 21 0 7 0 0 0 93 7 14
2011 PM 56 28 0 14 2 0 0 84 16 43
2011 PM-04 36 27 0 27 9 0 0 64 36 11
2011 PM-05 62 38 0 0 0 0 0 100 0 13
2008 PM 58 27 4 8 2 0 0 85 10 48
2008 PM-04 50 43 0 7 0 0 0 93 7 14
2008 PM-05 64 18 9 0 9 0 0 82 9 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 85 15 0 0 0 0 0 100 0 13
2014 PM 64 21 0 7 0 0 7 92 8 14
2011 PM 63 21 7 2 5 0 2 86 7 43
2011 PM-04 64 27 0 0 0 0 9 100 0 11
2011 PM-05 62 31 8 0 0 0 0 92 0 13
2008 PM 79 10 2 4 4 0 0 90 8 48
2008 PM-04 93 7 0 0 0 0 0 100 0 14
2008 PM-05 82 9 9 0 0 0 0 91 0 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 40 8 15 0 0 0 77 15 13
2014 PM 64 21 7 7 0 0 0 86 7 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 40 0 0 0 0 0 100 0 13
2014 PM 64 29 0 0 0 0 7 100 0 14
2011 PM 65 26 2 2 2 2 0 93 5 43
2011 PM-04 55 36 0 0 0 9 0 100 0 11
2011 PM-05 62 31 0 0 8 0 0 92 8 13
2008 PM 58 25 10 2 4 0 0 83 6 48
2008 PM-04 64 21 7 0 7 0 0 86 7 14
2008 PM-05 55 18 9 9 9 0 0 73 18 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 15 47 0 0 23 0 39 0 13
2014 PM 14 21 7 0 7 50 0 71 14 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 38 32 8 0 8 0 57 8 13
2014 PM 14 50 0 0 7 29 0 90 10 14
2011 PM 14 30 21 2 5 28 0 61 10 43
2011 PM-04 9 27 18 0 0 45 0 67 0 11
2011 PM-05 15 38 8 8 0 31 0 78 11 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 0 100 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 30 25 0 0 30 0 65 0 13
2014 PM 14 14 7 7 7 50 0 57 29 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 38 17 0 0 23 0 78 0 13
2014 PM 14 43 7 7 0 29 0 80 10 14
2011 PM 28 35 9 2 5 21 0 79 9 43
2011 PM-04 27 27 18 0 0 27 0 75 0 11
2011 PM-05 23 31 8 0 8 31 0 78 11 13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 45 17 8 0 0 0 76 8 13
2014 PM 29 57 14 0 0 0 0 86 0 14
2011 PM 12 63 12 12 2 0 0 74 14 43
2011 PM-04 18 45 18 18 0 0 0 64 18 11
2011 PM-05 8 69 8 8 8 0 0 77 15 13
2008 PM 19 44 17 15 2 4 0 65 17 48
2008 PM-04 14 50 21 7 0 7 0 69 8 14
2008 PM-05 36 36 9 9 9 0 0 73 18 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 30 17 8 0 30 8 61 12 13
2014 PM 14 29 21 7 0 14 14 60 10 14
2011 PM 5 30 14 7 5 30 9 58 19 43
2011 PM-04 9 36 18 0 0 18 18 71 0 11
2011 PM-05 0 54 0 0 0 38 8 100 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 30 25 0 0 15 0 71 0 13
2014 PM 29 64 0 0 7 0 0 93 7 14
2011 PM 28 47 9 9 2 5 0 78 12 43
2011 PM-04 27 36 27 9 0 0 0 64 9 11
2011 PM-05 31 62 0 0 0 8 0 100 0 13
2008 PM 44 29 6 8 2 10 0 81 12 48
2008 PM-04 36 43 7 7 0 7 0 85 8 14
2008 PM-05 55 27 0 9 0 9 0 90 10 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 57 18 0 0 8 0 80 0 12
2014 PM 43 36 21 0 0 0 0 79 0 14
2011 PM 30 40 9 5 5 12 0 79 11 43
2011 PM-04 45 18 9 9 0 18 0 78 11 11
2011 PM-05 23 62 0 0 0 15 0 100 0 13
2008 PM 33 38 6 8 2 13 0 81 12 48
2008 PM-04 36 43 14 7 0 0 0 79 7 14
2008 PM-05 27 27 9 18 0 18 0 67 22 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 23 8 8 0 8 0 84 8 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 0 8 8 8 8 0 76 16 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 55 8 0 0 0 0 92 0 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 38 23 17 0 0 0 60 17 13

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 15 23 32 8 0 0 38 40 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 47 15 23 8 0 0 55 30 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 39 38 8 8 0 0 47 15 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 23 30 0 17 0 8 49 18 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 23 9 8 0 0 15 80 9 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 45 24 0 0 0 0 76 0 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 30 32 0 0 0 0 68 0 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 30 24 8 0 0 0 68 8 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 8 32 0 0 0 8 65 0 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 38 9 8 8 0 0 76 15 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 15 15 9 0 0 0 76 9 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 62 15 0 8 0 0 15 91 9 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 16 24 0 10 0 0 65 10 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 38 17 8 8 0 0 68 15 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 8 0 0 0 0 47 100 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 24 0 0 0 0 15 100 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 77 0 0 0 0 0 23 100 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 47 15 0 0 0 8 84 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 15 70 8 0 0 0 23 8 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 15 24 30 23 0 0 53 23 13
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 8 23 24 8 0 0 38 62 13
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