2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	46	10	7	2	81	9	283
2017	Language requirement of position - Unilingual English	24	54	12	7	2	78	9	40
2014	Language requirement of position - Bilingual	40	39	13	5	3	79	8	257
2014	Language requirement of position - Unilingual English	50	38	5	8	0	87	8	37
2014	Language requirement of position - Either English or French	20	46	15	10	9	66	19	26
2011	Language requirement of position - Bilingual	44	35	12	7	3	79	9	248
2011	Language requirement of position - Unilingual English	27	49	8	14	2	76	16	42
2011	Language requirement of position - Either English or French	43	37	6	4	10	80	13	23
2008	Language requirement of position - Bilingual	45	36	10	5	2	82	7	243
2008	Language requirement of position - Unilingual English	26	43	11	10	10	69	20	61
2008	Language requirement of position - Either English or French	29	43	11	7	11	71	18	28

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	39	13	7	4	0	0	76	11	285
2017	Language requirement of position - Unilingual English	33	43	10	5	9	0	0	76	14	40

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	38	7	3	1	89	4	284
2017	Language requirement of position - Unilingual English	48	47	2	2	0	95	2	40
2014	Language requirement of position - Bilingual	57	34	8	2	0	90	2	257
2014	Language requirement of position - Unilingual English	77	18	5	0	0	95	0	37
2014	Language requirement of position - Either English or French	46	24	14	16	0	70	16	26
2011	Language requirement of position - Bilingual	59	29	11	2	0	87	2	248
2011	Language requirement of position - Unilingual English	49	42	5	4	0	91	4	42
2011	Language requirement of position - Either English or French	53	34	0	13	0	87	13	23

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	41	7	5	3	85	8	283
2017	Language requirement of position - Unilingual English	29	54	10	5	2	83	7	40
2014	Language requirement of position - Bilingual	46	38	11	3	2	84	6	256
2014	Language requirement of position - Unilingual English	56	29	3	10	3	85	13	37
2014	Language requirement of position - Either English or French	20	40	31	0	9	60	9	26
2011	Language requirement of position - Bilingual	46	36	10	6	2	82	8	248
2011	Language requirement of position - Unilingual English	42	42	9	7	0	84	7	42
2011	Language requirement of position - Either English or French	47	40	10	0	4	87	4	23
2008	Language requirement of position - Bilingual	50	37	8	3	1	87	5	243
2008	Language requirement of position - Unilingual English	36	43	8	7	7	79	13	61
2008	Language requirement of position - Either English or French	32	46	11	11	0	79	11	28

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	33	10	6	2	0	83	7	284
2017	Language requirement of position - Unilingual English	48	27	13	10	2	0	75	12	40
2014	Language requirement of position - Bilingual	46	38	5	6	5	0	85	10	257
2014	Language requirement of position - Unilingual English	47	28	17	3	3	3	77	5	37
2014	Language requirement of position - Either English or French	40	14	13	21	12	0	54	33	26
2011	Language requirement of position - Bilingual	51	30	12	4	3	0	81	7	248
2011	Language requirement of position - Unilingual English	42	29	15	9	4	0	71	13	42
2011	Language requirement of position - Either English or French	47	26	13	4	10	0	73	13	23

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	36	11	5	2	82	7	285
2017	Language requirement of position - Unilingual English	43	33	10	12	2	76	14	40
2014	Language requirement of position - Bilingual	43	39	10	5	4	82	8	257
2014	Language requirement of position - Unilingual English	50	25	8	5	12	76	17	37
2014	Language requirement of position - Either English or French	20	34	21	13	12	54	25	26
2011	Language requirement of position - Bilingual	47	35	10	5	3	82	8	247
2011	Language requirement of position - Unilingual English	35	36	15	9	4	71	13	42
2011	Language requirement of position - Either English or French	37	28	11	14	10	66	23	23
2008	Language requirement of position - Bilingual	46	39	9	4	1	85	5	243
2008	Language requirement of position - Unilingual English	23	48	16	5	8	70	13	61
2008	Language requirement of position - Either English or French	36	39	4	18	4	75	21	28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	24	16	9	4	5	0	70	13	284
2017	Language requirement of position - Unilingual English	34	28	13	12	7	5	0	66	20	40
2014	Language requirement of position - Bilingual	45	28	13	6	6	3	0	74	12	257
2014	Language requirement of position - Unilingual English	43	18	22	5	5	3	5	65	11	37
2014	Language requirement of position - Either English or French	17	34	14	23	12	0	0	51	35	26
2011	Language requirement of position - Bilingual	47	24	11	6	7	4	0	74	14	247
2011	Language requirement of position - Unilingual English	31	27	15	14	4	9	0	64	20	42
2011	Language requirement of position - Either English or French	47	18	15	10	4	6	0	70	14	23
2008	Language requirement of position - Bilingual	46	28	10	7	5	3	1	77	12	243
2008	Language requirement of position - Unilingual English	30	21	20	10	15	3	2	53	26	61
2008	Language requirement of position - Either English or French	18	43	11	18	7	4	0	63	26	28

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	30	10	4	1	3	1	84	5	283
2017	Language requirement of position - Unilingual English	53	30	5	3	5	3	2	88	7	40
2014	Language requirement of position - Bilingual	51	26	13	4	4	2	1	79	8	257
2014	Language requirement of position - Unilingual English	46	23	15	8	9	0	0	68	17	37
2014	Language requirement of position - Either English or French	40	26	14	8	9	3	0	68	17	26
2011	Language requirement of position - Bilingual	45	31	14	4	4	2	0	78	8	249
2011	Language requirement of position - Unilingual English	59	23	2	7	9	0	0	82	16	42
2011	Language requirement of position - Either English or French	38	38	4	0	10	10	0	85	11	23
2008	Language requirement of position - Bilingual	43	29	13	6	2	5	1	77	9	242
2008	Language requirement of position - Unilingual English	33	34	23	2	3	5	0	71	5	61
2008	Language requirement of position - Either English or French	36	43	7	0	4	7	4	88	4	28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	32	7	5	4	1	0	84	9	285
2017	Language requirement of position - Unilingual English	36	42	5	12	5	0	0	78	17	40
2014	Language requirement of position - Bilingual	47	30	10	8	4	0	1	78	12	257
2014	Language requirement of position - Unilingual English	36	32	10	13	9	0	0	68	22	37
2014	Language requirement of position - Either English or French	27	43	14	8	9	0	0	69	17	26
2011	Language requirement of position - Bilingual	41	39	8	6	5	0	1	81	11	249
2011	Language requirement of position - Unilingual English	50	27	9	7	4	2	0	79	11	42
2011	Language requirement of position - Either English or French	31	32	14	4	16	4	0	65	20	23
2008	Language requirement of position - Bilingual	44	33	10	7	3	1	1	78	11	242
2008	Language requirement of position - Unilingual English	34	34	16	10	5	0	0	69	15	61
2008	Language requirement of position - Either English or French	18	61	7	4	7	0	4	81	11	28

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	30	8	4	5	0	0	83	9	285
2017	Language requirement of position - Unilingual English	56	27	5	5	7	0	0	83	12	40
2014	Language requirement of position - Bilingual	49	31	8	5	5	1	1	82	10	257
2014	Language requirement of position - Unilingual English	51	17	8	10	14	0	0	68	25	37
2014	Language requirement of position - Either English or French	40	24	10	8	19	0	0	64	27	26

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	36	17	9	6	5	1	66	16	284
2017	Language requirement of position - Unilingual English	41	30	7	12	5	5	0	74	18	40
2014	Language requirement of position - Bilingual	24	47	13	6	6	4	0	74	12	256
2014	Language requirement of position - Unilingual English	28	35	10	11	15	2	0	64	26	37
2014	Language requirement of position - Either English or French	10	36	17	3	19	14	0	54	26	26
2011	Language requirement of position - Bilingual	20	39	19	10	4	7	1	64	16	249
2011	Language requirement of position - Unilingual English	32	18	25	9	11	5	0	53	21	42
2011	Language requirement of position - Either English or French	23	39	8	21	10	0	0	62	31	23

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	36	17	10	5	2	67	16	285
2017	Language requirement of position - Unilingual English	36	33	5	19	5	2	70	25	40
2014	Language requirement of position - Bilingual	28	43	15	7	6	0	72	13	257
2014	Language requirement of position - Unilingual English	27	32	15	13	12	0	60	25	37
2014	Language requirement of position - Either English or French	13	30	17	17	22	0	43	40	26
2011	Language requirement of position - Bilingual	25	39	20	7	6	3	66	13	248
2011	Language requirement of position - Unilingual English	24	45	15	7	9	0	69	16	42
2011	Language requirement of position - Either English or French	20	42	11	11	16	0	62	27	23
2008	Language requirement of position - Bilingual	30	42	14	6	6	2	73	12	243
2008	Language requirement of position - Unilingual English	18	43	16	11	11	0	61	23	61
2008	Language requirement of position - Either English or French	21	50	4	14	4	7	77	19	28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	37	18	12	3	7	0	65	16	285
2017	Language requirement of position - Unilingual English	31	35	5	12	5	9	2	75	19	40
2014	Language requirement of position - Bilingual	20	42	21	9	3	4	0	65	13	257
2014	Language requirement of position - Unilingual English	18	38	18	10	15	0	0	56	26	36
2014	Language requirement of position - Either English or French	13	20	26	13	10	18	0	40	28	26
2011	Language requirement of position - Bilingual	20	46	22	7	1	3	0	68	9	249
2011	Language requirement of position - Unilingual English	15	53	14	7	7	5	0	72	14	42
2011	Language requirement of position - Either English or French	12	42	31	11	4	0	0	54	15	23
2008	Language requirement of position - Bilingual	23	42	19	7	2	6	0	69	10	243
2008	Language requirement of position - Unilingual English	10	46	18	20	7	0	0	56	26	61
2008	Language requirement of position - Either English or French	11	36	21	25	0	7	0	50	27	28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	34	17	11	7	8	62	19	285
2017	Language requirement of position - Unilingual English	34	32	5	12	10	7	71	24	40
2014	Language requirement of position - Bilingual	23	37	15	11	7	6	64	20	256
2014	Language requirement of position - Unilingual English	20	40	10	15	12	2	62	28	37
2014	Language requirement of position - Either English or French	17	16	17	13	30	7	36	46	26
2011	Language requirement of position - Bilingual	21	35	20	8	7	10	62	16	249
2011	Language requirement of position - Unilingual English	13	38	22	11	9	7	55	22	42
2011	Language requirement of position - Either English or French	22	32	21	17	4	4	57	22	23
2008	Language requirement of position - Bilingual	24	37	16	9	6	8	66	17	243
2008	Language requirement of position - Unilingual English	7	36	21	15	15	7	46	32	61
2008	Language requirement of position - Either English or French	11	39	7	25	11	7	54	38	28

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	37	20	11	6	3	62	18	285
2017	Language requirement of position - Unilingual English	19	33	7	24	12	5	54	39	40
2014	Language requirement of position - Bilingual	19	41	21	11	6	2	61	18	257
2014	Language requirement of position - Unilingual English	17	30	15	21	17	0	47	38	37
2014	Language requirement of position - Either English or French	10	23	11	27	25	3	34	55	26
2011	Language requirement of position - Bilingual	24	48	11	12	3	2	74	15	249
2011	Language requirement of position - Unilingual English	28	32	16	16	7	2	61	23	42
2011	Language requirement of position - Either English or French	6	54	15	21	4	0	60	25	23
2008	Language requirement of position - Bilingual	26	51	12	8	2	1	77	10	242
2008	Language requirement of position - Unilingual English	13	41	20	16	8	2	55	25	61
2008	Language requirement of position - Either English or French	11	52	15	22	0	0	63	22	27

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	38	15	6	4	0	74	11	284
2017	Language requirement of position - Unilingual English	34	32	17	7	9	0	66	17	40
2014	Language requirement of position - Bilingual	34	37	12	10	6	0	71	17	256
2014	Language requirement of position - Unilingual English	31	37	12	14	5	0	68	19	37
2014	Language requirement of position - Either English or French	30	14	13	20	20	3	45	41	26
2011	Language requirement of position - Bilingual	29	40	16	9	7	0	68	16	247
2011	Language requirement of position - Unilingual English	26	27	22	14	11	0	53	25	42
2011	Language requirement of position - Either English or French	27	31	11	11	20	0	58	31	23

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	45	9	6	3	0	0	82	9	285
2017	Language requirement of position - Unilingual English	38	35	13	10	5	0	0	73	15	40

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	26	16	17	9	17	2	49	32	285
2017	Language requirement of position - Unilingual English	15	12	16	16	12	26	2	38	40	40
2014	Language requirement of position - Bilingual	14	26	16	14	11	16	2	48	32	256
2014	Language requirement of position - Unilingual English	7	27	12	13	12	25	3	48	35	37
2014	Language requirement of position - Either English or French	10	16	10	26	14	24	0	35	52	26

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	34	11	6	4	1	0	79	9	285
2017	Language requirement of position - Unilingual English	35	43	12	5	5	0	0	78	10	40
2014	Language requirement of position - Bilingual	43	32	12	7	3	1	2	77	11	257
2014	Language requirement of position - Unilingual English	43	17	20	10	9	0	0	61	19	37
2014	Language requirement of position - Either English or French	30	47	3	11	9	0	0	77	20	26
2011	Language requirement of position - Bilingual	39	38	11	6	6	1	0	77	12	249
2011	Language requirement of position - Unilingual English	40	30	15	4	9	0	2	71	14	42
2011	Language requirement of position - Either English or French	35	32	8	0	10	4	12	79	12	23
2008	Language requirement of position - Bilingual	41	37	9	9	4	0	0	78	13	241
2008	Language requirement of position - Unilingual English	20	56	11	3	8	2	0	77	12	61
2008	Language requirement of position - Either English or French	21	39	11	7	11	4	7	68	20	28

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	38	7	7	6	7	4	78	14	112
2014	Language requirement of position - Bilingual	31	33	6	10	2	4	14	78	15	96

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	38	12	7	4	2	0	77	11	283
2017	Language requirement of position - Unilingual English	32	29	10	15	7	8	0	66	24	40
2014	Language requirement of position - Bilingual	34	43	11	7	2	2	0	79	10	257
2014	Language requirement of position - Unilingual English	32	40	3	15	9	0	0	73	25	37
2014	Language requirement of position - Either English or French	17	36	17	16	3	11	0	59	21	26
2011	Language requirement of position - Bilingual	39	37	12	6	3	2	1	79	9	249
2011	Language requirement of position - Unilingual English	37	38	11	2	7	2	2	79	9	42
2011	Language requirement of position - Either English or French	29	41	4	21	0	6	0	74	22	23
2008	Language requirement of position - Bilingual	41	42	10	4	2	1	0	84	6	243
2008	Language requirement of position - Unilingual English	35	40	8	12	3	0	2	76	15	60
2008	Language requirement of position - Either English or French	39	29	21	7	4	0	0	68	11	28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	30	10	13	6	7	0	68	21	285
2017	Language requirement of position - Unilingual English	21	18	20	17	12	10	2	44	33	40
2014	Language requirement of position - Bilingual	33	36	6	8	6	11	0	77	17	257
2014	Language requirement of position - Unilingual English	33	22	10	10	14	10	0	62	27	37
2014	Language requirement of position - Either English or French	13	23	17	21	19	7	0	39	42	26
2011	Language requirement of position - Bilingual	36	28	16	9	5	6	1	68	15	249
2011	Language requirement of position - Unilingual English	20	36	13	11	13	4	2	60	26	42
2011	Language requirement of position - Either English or French	39	23	7	17	7	6	0	66	26	23
2008	Language requirement of position - Bilingual	37	33	9	6	5	11	1	78	12	243
2008	Language requirement of position - Unilingual English	39	21	15	8	10	7	0	65	19	61
2008	Language requirement of position - Either English or French	39	18	7	21	0	11	4	67	25	28

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	37	8	9	2	0	0	81	11	285
2017	Language requirement of position - Unilingual English	29	42	15	10	5	0	0	70	15	40
2014	Language requirement of position - Bilingual	32	47	11	4	4	1	2	81	8	257
2014	Language requirement of position - Unilingual English	30	32	7	18	12	0	0	62	30	37
2014	Language requirement of position - Either English or French	16	20	32	13	19	0	0	36	32	26
2011	Language requirement of position - Bilingual	32	43	14	5	3	0	3	77	8	249
2011	Language requirement of position - Unilingual English	40	32	2	13	9	0	5	75	23	42
2011	Language requirement of position - Either English or French	24	59	10	7	0	0	0	83	7	23
2008	Language requirement of position - Bilingual	33	42	16	5	1	0	2	76	7	243
2008	Language requirement of position - Unilingual English	15	49	16	7	10	0	3	66	17	61
2008	Language requirement of position - Either English or French	25	39	21	14	0	0	0	64	14	28

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	45	6	8	2	83	10	284
2017	Language requirement of position - Unilingual English	36	47	10	7	0	82	7	40
2014	Language requirement of position - Bilingual	43	39	10	7	1	82	8	257
2014	Language requirement of position - Unilingual English	60	32	0	8	0	92	8	37
2014	Language requirement of position - Either English or French	23	54	23	0	0	77	0	26
2011	Language requirement of position - Bilingual	45	34	11	8	2	80	9	248
2011	Language requirement of position - Unilingual English	45	44	2	6	2	89	8	41
2011	Language requirement of position - Either English or French	53	30	10	7	0	83	7	23
2008	Language requirement of position - Bilingual	45	36	10	4	4	82	8	242
2008	Language requirement of position - Unilingual English	30	48	8	7	8	77	15	61
2008	Language requirement of position - Either English or French	36	39	4	21	0	75	21	28

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	43	7	4	2	87	6	284
2017	Language requirement of position - Unilingual English	42	40	8	5	5	82	10	40
2014	Language requirement of position - Bilingual	49	38	7	5	2	87	6	257
2014	Language requirement of position - Unilingual English	57	33	3	5	3	90	8	37
2014	Language requirement of position - Either English or French	35	47	11	7	0	83	7	26
2011	Language requirement of position - Bilingual	46	42	6	5	2	87	7	249
2011	Language requirement of position - Unilingual English	46	45	4	2	2	91	4	42
2011	Language requirement of position - Either English or French	57	34	4	6	0	90	6	23
2008	Language requirement of position - Bilingual	49	39	6	5	1	88	5	243
2008	Language requirement of position - Unilingual English	39	43	8	5	5	82	10	61
2008	Language requirement of position - Either English or French	50	36	7	7	0	86	7	28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	44	11	7	5	2	0	78	12	283
2017	Language requirement of position - Unilingual English	27	39	5	5	20	2	2	69	26	40
2014	Language requirement of position - Bilingual	34	40	14	8	3	1	0	75	11	256
2014	Language requirement of position - Unilingual English	26	32	13	15	14	0	0	58	29	37
2014	Language requirement of position - Either English or French	7	23	17	17	26	7	3	33	48	26
2011	Language requirement of position - Bilingual	35	38	15	5	4	2	2	75	10	249
2011	Language requirement of position - Unilingual English	26	36	9	14	13	2	0	63	28	42
2011	Language requirement of position - Either English or French	26	36	8	21	6	0	4	64	28	23
2008	Language requirement of position - Bilingual	23	46	15	8	5	2	1	71	13	243
2008	Language requirement of position - Unilingual English	21	31	16	13	18	0	0	52	31	61
2008	Language requirement of position - Either English or French	18	46	7	18	4	7	0	69	23	28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	34	14	11	14	1	2	60	26	284
2017	Language requirement of position - Unilingual English	17	25	11	10	32	2	2	44	44	40
2014	Language requirement of position - Bilingual	21	33	15	18	10	1	2	56	29	257
2014	Language requirement of position - Unilingual English	10	25	16	10	28	3	9	39	43	37
2014	Language requirement of position - Either English or French	7	10	16	26	35	3	3	18	65	26
2011	Language requirement of position - Bilingual	24	26	13	21	10	2	3	53	33	249
2011	Language requirement of position - Unilingual English	2	23	13	25	35	0	2	26	61	42
2011	Language requirement of position - Either English or French	14	32	4	13	31	0	6	49	47	23
2008	Language requirement of position - Bilingual	20	34	15	13	11	3	4	58	26	241
2008	Language requirement of position - Unilingual English	3	36	11	16	30	2	2	41	47	61
2008	Language requirement of position - Either English or French	11	29	4	21	21	4	11	46	50	28

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	36	7	6	4	0	0	83	10	284
2017	Language requirement of position - Unilingual English	31	45	12	5	7	0	0	76	12	40
2014	Language requirement of position - Bilingual	36	42	9	9	4	0	0	78	13	256
2014	Language requirement of position - Unilingual English	22	60	5	10	3	0	0	82	13	37
2014	Language requirement of position - Either English or French	20	23	17	10	30	0	0	43	40	26
2011	Language requirement of position - Bilingual	38	38	11	7	4	1	1	78	11	247
2011	Language requirement of position - Unilingual English	33	54	4	4	4	0	0	87	9	42
2011	Language requirement of position - Either English or French	23	57	0	14	6	0	0	80	20	23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	35	9	7	4	80	11	283
2017	Language requirement of position - Unilingual English	46	27	15	7	5	73	12	40
2014	Language requirement of position - Bilingual	43	34	9	9	3	78	13	257
2014	Language requirement of position - Unilingual English	41	32	8	10	9	73	19	37
2014	Language requirement of position - Either English or French	26	23	14	21	16	50	36	26

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	46	8	4	4	0	0	84	8	284
2017	Language requirement of position - Unilingual English	44	28	16	5	7	0	0	72	12	40
2014	Language requirement of position - Bilingual	39	41	11	6	2	0	0	80	9	257
2014	Language requirement of position - Unilingual English	45	33	10	3	9	0	0	78	12	37
2014	Language requirement of position - Either English or French	16	40	7	21	9	7	0	60	32	26
2011	Language requirement of position - Bilingual	41	42	9	4	1	1	1	85	6	248
2011	Language requirement of position - Unilingual English	33	51	2	4	9	0	0	84	13	42
2011	Language requirement of position - Either English or French	33	47	7	12	0	0	0	80	12	23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	43	14	6	3	2	0	76	10	285
2017	Language requirement of position - Unilingual English	22	35	12	8	12	9	2	64	22	40

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	32	6	4	4	2	85	8	285
2017	Language requirement of position - Unilingual English	65	18	10	0	7	0	83	7	40
2014	Language requirement of position - Bilingual	46	30	11	9	4	1	77	13	256
2014	Language requirement of position - Unilingual English	52	26	8	8	7	0	77	15	36
2014	Language requirement of position - Either English or French	20	44	17	0	19	0	64	19	26
2011	Language requirement of position - Bilingual	40	39	10	6	3	1	81	9	248
2011	Language requirement of position - Unilingual English	55	27	5	9	4	0	82	13	42
2011	Language requirement of position - Either English or French	43	47	10	0	0	0	90	0	23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	22	11	8	12	3	15	62	25	285
2017	Language requirement of position - Unilingual English	25	15	15	5	7	11	22	59	18	40
2014	Language requirement of position - Bilingual	31	24	11	12	9	1	12	62	25	257
2014	Language requirement of position - Unilingual English	33	20	8	10	24	0	5	56	36	37
2014	Language requirement of position - Either English or French	17	13	24	13	33	0	0	30	46	26
2011	Language requirement of position - Bilingual	29	23	14	11	8	2	12	61	23	248
2011	Language requirement of position - Unilingual English	25	31	20	11	4	2	6	61	17	42
2011	Language requirement of position - Either English or French	26	25	14	0	11	0	25	67	14	23
2008	Language requirement of position - Bilingual	35	18	8	10	11	5	13	65	26	243
2008	Language requirement of position - Unilingual English	28	31	8	13	13	2	5	63	28	61
2008	Language requirement of position - Either English or French	11	21	18	21	11	4	14	39	39	28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	37	10	4	2	0	1	84	6	285
2017	Language requirement of position - Unilingual English	58	32	10	0	0	0	0	90	0	40
2014	Language requirement of position - Bilingual	34	39	15	9	2	0	0	74	11	257
2014	Language requirement of position - Unilingual English	31	46	8	15	0	0	0	77	15	36
2014	Language requirement of position - Either English or French	31	27	30	9	3	0	0	58	12	26
2011	Language requirement of position - Bilingual	32	37	20	7	4	0	0	69	11	249
2011	Language requirement of position - Unilingual English	38	38	13	2	9	0	0	76	11	42
2011	Language requirement of position - Either English or French	18	53	21	7	0	0	0	72	7	23
2008	Language requirement of position - Bilingual	27	37	19	12	5	0	1	64	17	241
2008	Language requirement of position - Unilingual English	20	41	30	5	5	0	0	61	10	61
2008	Language requirement of position - Either English or French	18	54	11	7	7	4	0	74	15	28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	21	9	4	3	3	3	82	8	285
2017	Language requirement of position - Unilingual English	63	20	5	0	2	5	5	92	2	40
2014	Language requirement of position - Bilingual	46	26	8	5	5	4	6	81	11	257
2014	Language requirement of position - Unilingual English	48	20	3	7	10	5	7	77	20	37
2014	Language requirement of position - Either English or French	33	33	6	3	13	11	0	74	19	26
2011	Language requirement of position - Bilingual	45	26	8	6	5	4	6	80	12	248
2011	Language requirement of position - Unilingual English	51	16	5	13	4	6	4	75	20	42
2011	Language requirement of position - Either English or French	41	31	10	11	4	4	0	74	15	23

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	31	35	34	285
2017	Language requirement of position - Unilingual English	29	30	41	40
2014	Language requirement of position - Bilingual	26	43	30	257
2014	Language requirement of position - Unilingual English	10	60	30	37
2014	Language requirement of position - Either English or French	23	24	53	26
2011	Language requirement of position - Bilingual	28	40	33	249
2011	Language requirement of position - Unilingual English	29	35	35	42
2011	Language requirement of position - Either English or French	14	59	27	23

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	9	24	48	6	6	7	88
2017	Language requirement of position - Unilingual English	24	8	32	8	18	9	12
2014	Language requirement of position - Bilingual	23	27	41	4	9999	4	67
2011	Language requirement of position - Bilingual	20	17	44	10	9999	10	69
2011	Language requirement of position - Unilingual English	62	16	23	0	9999	0	13

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	40	5	2	2	0	91	4	285
2017	Language requirement of position - Unilingual English	53	40	5	0	2	0	93	2	40
2014	Language requirement of position - Bilingual	49	36	9	3	1	1	87	4	257
2014	Language requirement of position - Unilingual English	45	47	8	0	0	0	92	0	37
2014	Language requirement of position - Either English or French	33	34	7	23	3	0	67	27	26
2011	Language requirement of position - Bilingual	50	36	9	4	1	0	86	5	249
2011	Language requirement of position - Unilingual English	38	51	5	4	2	0	89	7	42
2011	Language requirement of position - Either English or French	43	33	7	4	12	0	77	16	23
2008	Language requirement of position - Bilingual	58	32	7	2	0	1	91	2	243
2008	Language requirement of position - Unilingual English	33	51	8	3	3	2	85	7	61
2008	Language requirement of position - Either English or French	39	39	7	14	0	0	79	14	28

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	45	8	6	1	2	1	85	7	285
2017	Language requirement of position - Unilingual English	41	37	15	5	2	0	0	78	7	40
2014	Language requirement of position - Bilingual	44	48	6	1	0	0	0	92	1	257
2014	Language requirement of position - Unilingual English	51	37	12	0	0	0	0	88	0	37
2014	Language requirement of position - Either English or French	30	41	13	3	12	0	0	71	16	26
2011	Language requirement of position - Bilingual	35	45	12	6	1	2	0	81	6	248
2011	Language requirement of position - Unilingual English	24	51	14	2	7	2	0	77	9	42
2011	Language requirement of position - Either English or French	17	49	17	6	10	0	0	67	16	23

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	19	38	22	13	1	2	36	25	283
2017	Language requirement of position - Unilingual English	2	17	30	32	15	0	2	49	20	39
2014	Language requirement of position - Bilingual	8	25	41	18	7	1	0	25	34	256
2014	Language requirement of position - Unilingual English	5	20	31	22	22	0	0	44	25	37
2014	Language requirement of position - Either English or French	7	29	51	10	0	0	3	10	37	26
2011	Language requirement of position - Bilingual	9	26	33	20	8	0	3	30	36	249
2011	Language requirement of position - Unilingual English	4	22	40	20	14	0	0	34	26	42
2011	Language requirement of position - Either English or French	15	15	33	20	14	0	4	35	31	23
2008	Language requirement of position - Bilingual	12	27	34	18	6	0	2	25	40	243
2008	Language requirement of position - Unilingual English	10	30	33	23	5	0	0	28	39	61
2008	Language requirement of position - Either English or French	7	21	39	14	14	0	4	30	30	28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	3	14	35	27	15	2	4	44	19	283
2017	Language requirement of position - Unilingual English	5	6	27	32	25	0	5	60	11	39
2014	Language requirement of position - Bilingual	5	7	22	37	22	3	4	64	13	257
2014	Language requirement of position - Unilingual English	5	3	25	23	45	0	0	67	8	37
2014	Language requirement of position - Either English or French	7	22	23	38	7	0	3	46	31	26
2011	Language requirement of position - Bilingual	4	9	23	33	20	2	8	59	14	249
2011	Language requirement of position - Unilingual English	7	7	14	45	23	2	2	72	14	42
2011	Language requirement of position - Either English or French	15	20	17	27	14	0	8	44	37	23
2008	Language requirement of position - Bilingual	3	15	31	27	16	2	5	46	20	242
2008	Language requirement of position - Unilingual English	8	15	31	34	10	2	0	45	23	61
2008	Language requirement of position - Either English or French	4	21	11	43	18	0	4	63	26	28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	16	34	23	14	1	3	38	26	283
2017	Language requirement of position - Unilingual English	15	12	27	28	14	3	2	44	28	40
2014	Language requirement of position - Bilingual	8	23	35	20	10	1	3	31	32	257
2014	Language requirement of position - Unilingual English	15	10	39	22	13	0	0	35	25	37
2014	Language requirement of position - Either English or French	33	26	13	17	7	0	3	25	61	26
2011	Language requirement of position - Bilingual	7	19	26	28	13	1	5	44	28	249
2011	Language requirement of position - Unilingual English	9	20	23	35	7	6	0	45	31	42
2011	Language requirement of position - Either English or French	11	31	25	20	10	0	4	31	43	23
2008	Language requirement of position - Bilingual	8	24	34	17	10	2	5	28	35	241
2008	Language requirement of position - Unilingual English	15	20	42	15	5	0	3	21	36	60
2008	Language requirement of position - Either English or French	11	32	18	36	0	0	4	37	44	28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	9	35	30	17	0	3	49	15	282
2017	Language requirement of position - Unilingual English	2	10	28	44	13	0	3	59	13	38
2014	Language requirement of position - Bilingual	9	18	36	24	9	1	2	34	28	256
2014	Language requirement of position - Unilingual English	3	21	40	15	21	0	0	37	23	36
2014	Language requirement of position - Either English or French	7	13	39	34	3	0	3	39	20	26
2011	Language requirement of position - Bilingual	9	23	30	22	12	1	3	35	33	249
2011	Language requirement of position - Unilingual English	2	14	43	27	14	0	0	41	16	42
2011	Language requirement of position - Either English or French	4	11	38	39	4	0	4	45	15	23
2008	Language requirement of position - Bilingual	7	19	37	22	11	2	2	35	26	243
2008	Language requirement of position - Unilingual English	13	20	40	18	8	0	0	27	33	60
2008	Language requirement of position - Either English or French	4	29	29	32	4	4	0	37	33	28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	17	26	24	17	1	5	44	29	283
2017	Language requirement of position - Unilingual English	5	12	29	17	29	2	5	51	18	39
2014	Language requirement of position - Bilingual	13	27	32	14	9	3	2	25	42	256
2014	Language requirement of position - Unilingual English	10	17	27	22	23	0	0	46	27	37
2014	Language requirement of position - Either English or French	26	24	30	13	3	0	3	17	52	26
2011	Language requirement of position - Bilingual	16	22	27	18	12	0	5	32	39	249
2011	Language requirement of position - Unilingual English	9	16	37	16	16	0	7	34	26	42
2011	Language requirement of position - Either English or French	13	15	19	26	17	6	4	48	31	23
2008	Language requirement of position - Bilingual	16	22	25	17	14	1	4	33	40	242
2008	Language requirement of position - Unilingual English	15	25	23	28	8	0	2	37	40	61
2008	Language requirement of position - Either English or French	14	18	25	29	11	0	4	41	33	28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	18	27	22	18	2	3	42	29	283
2017	Language requirement of position - Unilingual English	5	11	17	41	18	0	9	64	17	39
2014	Language requirement of position - Bilingual	5	10	26	31	19	6	3	56	16	257
2014	Language requirement of position - Unilingual English	0	5	23	28	38	0	7	70	5	37
2014	Language requirement of position - Either English or French	3	19	16	47	0	11	3	55	26	26
2011	Language requirement of position - Bilingual	1	17	25	27	21	3	6	53	20	249
2011	Language requirement of position - Unilingual English	7	9	14	41	23	0	7	69	17	42
2011	Language requirement of position - Either English or French	4	23	28	8	30	0	8	40	29	23
2008	Language requirement of position - Bilingual	8	14	26	24	14	5	8	44	26	242
2008	Language requirement of position - Unilingual English	8	10	30	30	15	2	7	48	20	61
2008	Language requirement of position - Either English or French	4	14	18	39	14	11	0	60	20	28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	14	37	21	15	3	3	38	23	285
2017	Language requirement of position - Unilingual English	7	10	28	33	19	2	0	54	17	39
2014	Language requirement of position - Bilingual	7	15	39	24	10	3	2	36	23	257
2014	Language requirement of position - Unilingual English	15	17	27	22	13	3	3	37	34	37
2014	Language requirement of position - Either English or French	30	13	37	10	7	0	3	17	44	26

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	29	5	7	4	2	83	12	284
2017	Language requirement of position - Unilingual English	41	25	12	7	15	0	66	22	40
2014	Language requirement of position - Bilingual	47	28	9	10	6	0	76	16	256
2014	Language requirement of position - Unilingual English	41	28	5	10	14	2	70	25	37
2014	Language requirement of position - Either English or French	26	26	7	20	20	0	53	40	26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	35	6	5	2	87	7	285
2017	Language requirement of position - Unilingual English	47	31	12	5	5	78	10	40
2014	Language requirement of position - Bilingual	45	39	6	7	3	85	10	257
2014	Language requirement of position - Unilingual English	40	38	3	8	12	77	20	37
2014	Language requirement of position - Either English or French	33	34	16	10	8	67	18	26

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	40	11	4	3	3	81	8	285
2017	Language requirement of position - Unilingual English	37	39	7	0	7	10	84	8	40
2014	Language requirement of position - Bilingual	47	41	4	2	2	3	91	5	257
2014	Language requirement of position - Unilingual English	56	25	5	3	9	3	83	12	37
2014	Language requirement of position - Either English or French	48	24	13	12	3	0	71	16	26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	43	8	6	1	1	85	7	285
2017	Language requirement of position - Unilingual English	58	23	10	7	2	0	81	9	40
2014	Language requirement of position - Bilingual	45	39	8	2	3	3	86	5	257
2014	Language requirement of position - Unilingual English	41	35	10	5	9	0	76	14	37
2014	Language requirement of position - Either English or French	20	40	17	14	9	0	60	23	26
2011	Language requirement of position - Bilingual	35	40	15	5	2	3	78	7	247
2011	Language requirement of position - Unilingual English	46	30	7	5	9	4	79	14	42
2011	Language requirement of position - Either English or French	37	28	8	11	16	0	65	27	23

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	36	6	4	2	0	88	7	285
2017	Language requirement of position - Unilingual English	58	33	2	7	0	0	91	7	40
2014	Language requirement of position - Bilingual	51	39	3	3	3	0	91	6	257
2014	Language requirement of position - Unilingual English	49	28	2	10	10	0	77	20	36
2014	Language requirement of position - Either English or French	26	40	7	17	9	0	67	26	26
2011	Language requirement of position - Bilingual	47	39	6	6	2	0	86	8	248
2011	Language requirement of position - Unilingual English	42	38	11	0	9	0	80	9	42
2011	Language requirement of position - Either English or French	51	22	11	4	12	0	73	16	23
2008	Language requirement of position - Bilingual	51	33	10	4	2	0	84	6	241
2008	Language requirement of position - Unilingual English	36	39	11	5	7	2	77	12	61
2008	Language requirement of position - Either English or French	44	33	11	4	7	0	78	11	27

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	36	14	8	5	4	3	71	15	284
2017	Language requirement of position - Unilingual English	28	20	9	12	7	18	5	63	25	40
2014	Language requirement of position - Bilingual	26	31	14	7	7	8	7	66	17	257
2014	Language requirement of position - Unilingual English	30	26	19	13	5	5	3	60	19	37
2014	Language requirement of position - Either English or French	16	41	20	3	20	0	0	57	23	26

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	44	6	2	1	4	0	91	2	285
2017	Language requirement of position - Unilingual English	59	34	2	0	5	0	0	93	5	40
2014	Language requirement of position - Bilingual	49	39	7	4	0	2	0	89	4	256
2014	Language requirement of position - Unilingual English	61	25	5	9	0	0	0	86	9	37
2014	Language requirement of position - Either English or French	51	10	24	7	9	0	0	60	16	26
2011	Language requirement of position - Bilingual	39	43	12	2	1	3	1	85	3	248
2011	Language requirement of position - Unilingual English	35	49	7	2	4	2	0	86	7	42
2011	Language requirement of position - Either English or French	58	32	6	4	0	0	0	90	4	23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	36	12	9	5	3	1	73	15	285
2017	Language requirement of position - Unilingual English	29	49	7	10	3	2	0	80	13	40
2014	Language requirement of position - Bilingual	38	36	10	8	5	3	0	77	13	257
2014	Language requirement of position - Unilingual English	48	30	5	5	9	3	0	80	15	37
2014	Language requirement of position - Either English or French	28	31	13	7	19	3	0	60	26	26
2011	Language requirement of position - Bilingual	35	31	12	9	6	6	2	71	16	248
2011	Language requirement of position - Unilingual English	27	45	11	2	7	4	4	78	10	42
2011	Language requirement of position - Either English or French	35	25	14	11	10	6	0	63	22	23
2008	Language requirement of position - Bilingual	37	33	11	8	5	4	2	75	13	243
2008	Language requirement of position - Unilingual English	21	31	11	10	20	7	0	56	32	61
2008	Language requirement of position - Either English or French	21	39	14	4	4	11	7	74	9	28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	33	20	11	6	7	2	60	19	285
2017	Language requirement of position - Unilingual English	30	24	29	12	3	0	2	55	15	40
2014	Language requirement of position - Bilingual	20	29	21	13	4	11	1	56	20	257
2014	Language requirement of position - Unilingual English	25	45	15	3	10	2	0	72	13	37
2014	Language requirement of position - Either English or French	17	32	17	24	7	3	0	51	32	26
2011	Language requirement of position - Bilingual	12	35	21	14	7	8	2	52	24	249
2011	Language requirement of position - Unilingual English	11	25	20	17	11	16	0	43	34	42
2011	Language requirement of position - Either English or French	10	30	23	30	0	0	8	43	32	23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	24	17	14	12	14	3	47	32	285
2017	Language requirement of position - Unilingual English	18	17	10	17	17	16	5	44	44	40
2014	Language requirement of position - Bilingual	14	15	21	16	12	18	4	37	36	257
2014	Language requirement of position - Unilingual English	10	30	12	10	27	8	3	45	41	37
2014	Language requirement of position - Either English or French	10	7	20	10	34	16	3	21	55	26
2011	Language requirement of position - Bilingual	10	19	16	13	15	20	7	40	39	249
2011	Language requirement of position - Unilingual English	22	7	17	18	13	16	7	37	41	42
2011	Language requirement of position - Either English or French	0	14	28	13	27	14	4	17	49	23

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	44	5	5	1	89	7	285
2017	Language requirement of position - Unilingual English	31	52	5	5	7	83	12	40
2014	Language requirement of position - Bilingual	39	50	3	7	2	89	9	257
2014	Language requirement of position - Unilingual English	40	43	0	10	7	83	17	37
2014	Language requirement of position - Either English or French	21	49	11	10	9	69	20	25
2011	Language requirement of position - Bilingual	48	43	5	4	0	91	4	249
2011	Language requirement of position - Unilingual English	42	49	0	7	2	91	9	42
2011	Language requirement of position - Either English or French	33	46	14	8	0	79	8	23
2008	Language requirement of position - Bilingual	52	40	3	5	0	92	5	243
2008	Language requirement of position - Unilingual English	43	44	3	7	3	87	10	61
2008	Language requirement of position - Either English or French	46	25	7	21	0	71	21	28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	34	6	9	5	80	14	285
2017	Language requirement of position - Unilingual English	45	35	10	3	7	80	10	40
2014	Language requirement of position - Bilingual	47	33	8	10	3	80	12	257
2014	Language requirement of position - Unilingual English	53	34	3	10	0	87	10	37
2014	Language requirement of position - Either English or French	30	30	7	18	16	59	34	26
2011	Language requirement of position - Bilingual	45	39	6	7	2	84	9	249
2011	Language requirement of position - Unilingual English	46	33	11	7	2	80	9	42
2011	Language requirement of position - Either English or French	39	30	20	8	4	69	11	23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	30	5	4	2	0	89	6	285
2017	Language requirement of position - Unilingual English	42	30	17	3	5	2	74	8	40
2014	Language requirement of position - Bilingual	47	40	8	4	1	0	87	5	257
2014	Language requirement of position - Unilingual English	48	28	15	3	7	0	76	9	37
2014	Language requirement of position - Either English or French	26	40	18	15	0	0	66	15	26

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	25	4	5	2	1	0	89	7	283
2017	Language requirement of position - Unilingual English	75	18	5	3	0	0	0	93	3	40
2014	Language requirement of position - Bilingual	66	24	4	4	1	1	0	91	6	257
2014	Language requirement of position - Unilingual English	81	8	9	2	0	0	0	88	2	37
2014	Language requirement of position - Either English or French	63	28	0	9	0	0	0	91	9	26
2011	Language requirement of position - Bilingual	64	29	3	2	2	0	0	93	4	249
2011	Language requirement of position - Unilingual English	73	22	0	2	0	0	2	98	2	42
2011	Language requirement of position - Either English or French	67	33	0	0	0	0	0	100	0	23
2008	Language requirement of position - Bilingual	67	21	7	4	2	0	0	88	5	243
2008	Language requirement of position - Unilingual English	72	21	2	2	2	2	0	95	3	61
2008	Language requirement of position - Either English or French	64	21	4	11	0	0	0	86	11	28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	24	8	14	3	0	75	17	285
2017	Language requirement of position - Unilingual English	76	15	5	2	0	2	93	2	40
2014	Language requirement of position - Bilingual	46	27	12	11	4	0	73	15	257
2014	Language requirement of position - Unilingual English	68	22	3	5	0	2	92	5	37
2014	Language requirement of position - Either English or French	50	35	12	3	0	0	84	3	26
2011	Language requirement of position - Bilingual	45	29	8	13	4	0	74	17	249
2011	Language requirement of position - Unilingual English	78	14	7	0	2	0	91	2	42
2011	Language requirement of position - Either English or French	57	17	22	4	0	0	74	4	23
2008	Language requirement of position - Bilingual	40	26	7	18	8	0	67	26	243
2008	Language requirement of position - Unilingual English	61	25	3	8	3	0	85	11	61
2008	Language requirement of position - Either English or French	54	25	11	7	4	0	79	11	28

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	24	5	7	3	0	0	85	10	284
2017	Language requirement of position - Unilingual English	76	12	5	5	0	0	2	90	5	40
2014	Language requirement of position - Bilingual	59	29	3	6	2	0	0	88	9	257
2014	Language requirement of position - Unilingual English	71	12	5	3	0	0	9	92	3	37
2014	Language requirement of position - Either English or French	53	33	3	0	11	0	0	86	11	26
2011	Language requirement of position - Bilingual	59	27	3	7	2	0	1	87	9	249
2011	Language requirement of position - Unilingual English	64	27	4	2	2	0	0	91	4	42
2011	Language requirement of position - Either English or French	46	34	4	6	6	0	4	84	13	23
2008	Language requirement of position - Bilingual	56	27	3	8	4	0	1	85	12	243
2008	Language requirement of position - Unilingual English	69	15	5	5	2	3	2	88	7	61
2008	Language requirement of position - Either English or French	54	18	4	11	7	0	7	77	19	28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	78	12	4	3	2	0	1	91	5	283
2017	Language requirement of position - Unilingual English	88	5	3	0	0	0	5	97	0	40
2014	Language requirement of position - Bilingual	74	16	4	4	1	0	2	91	5	257
2014	Language requirement of position - Unilingual English	83	8	0	0	0	0	9	100	0	37
2014	Language requirement of position - Either English or French	59	27	7	0	8	0	0	86	8	26
2011	Language requirement of position - Bilingual	72	18	4	4	2	0	0	91	6	249
2011	Language requirement of position - Unilingual English	80	14	4	2	0	0	0	93	2	42
2011	Language requirement of position - Either English or French	60	22	10	0	0	4	4	89	0	23
2008	Language requirement of position - Bilingual	81	11	1	4	3	0	0	92	7	243
2008	Language requirement of position - Unilingual English	77	13	3	2	2	0	3	93	3	61
2008	Language requirement of position - Either English or French	82	0	7	4	0	0	7	88	4	28

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	30	9	7	2	1	0	82	9	285
2017	Language requirement of position - Unilingual English	61	15	10	7	2	0	5	80	10	40
2014	Language requirement of position - Bilingual	50	32	8	7	3	0	1	82	10	257
2014	Language requirement of position - Unilingual English	63	20	8	0	0	0	9	92	0	37
2014	Language requirement of position - Either English or French	46	36	11	3	0	0	3	85	3	26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	25	4	3	1	3	1	92	4	285
2017	Language requirement of position - Unilingual English	71	19	7	0	0	0	2	93	0	40
2014	Language requirement of position - Bilingual	65	28	3	2	1	1	1	95	3	257
2014	Language requirement of position - Unilingual English	63	18	3	3	0	5	9	94	3	37
2014	Language requirement of position - Either English or French	46	33	11	0	0	10	0	88	0	26
2011	Language requirement of position - Bilingual	64	28	2	2	0	1	2	95	2	249
2011	Language requirement of position - Unilingual English	73	16	4	0	0	2	5	95	0	42
2011	Language requirement of position - Either English or French	53	37	10	0	0	0	0	90	0	23
2008	Language requirement of position - Bilingual	61	22	6	4	1	2	3	88	6	243
2008	Language requirement of position - Unilingual English	67	18	11	3	0	0	0	85	3	61
2008	Language requirement of position - Either English or French	54	21	7	7	0	7	4	84	8	28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	17	83	284
2017	Language requirement of position - Unilingual English	30	70	40
2014	Language requirement of position - Bilingual	17	83	257
2014	Language requirement of position - Unilingual English	24	76	37
2014	Language requirement of position - Either English or French	37	63	26

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	50
2017	Language requirement of position - Unilingual English	46	12
2014	Language requirement of position - Bilingual	44	45

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	78	50
2017	Language requirement of position - Unilingual English	71	12
2014	Language requirement of position - Bilingual	60	45

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	50
2017	Language requirement of position - Unilingual English	12
2014	Language requirement of position - Bilingual	45

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	50

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	35	50
2017	Language requirement of position - Unilingual English	55	12
2014	Language requirement of position - Bilingual	37	45

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	50
2014	Language requirement of position - Bilingual	47	45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	50
2017	Language requirement of position - Unilingual English	40	12
2014	Language requirement of position - Bilingual	40	45

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	50
2017	Language requirement of position - Unilingual English	41	12
2014	Language requirement of position - Bilingual	42	45

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	50
2017	Language requirement of position - Unilingual English	40	12
2014	Language requirement of position - Bilingual	26	45

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	50
2017	Language requirement of position - Unilingual English	85	12
2014	Language requirement of position - Bilingual	69	45

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	50
2014	Language requirement of position - Bilingual	49	45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	50
2014	Language requirement of position - Bilingual	0	45

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	50

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	13	45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	50
2017	Language requirement of position - Unilingual English	56	12
2014	Language requirement of position - Bilingual	38	45

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	50
2014	Language requirement of position - Bilingual	33	45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12
2014	Language requirement of position - Bilingual	16	45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	50
2017	Language requirement of position - Unilingual English	64	12
2014	Language requirement of position - Bilingual	57	45

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	50
2014	Language requirement of position - Bilingual	24	45

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	50
2014	Language requirement of position - Bilingual	27	45

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	50
2014	Language requirement of position - Bilingual	23	45

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	50

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	50
2014	Language requirement of position - Bilingual	16	45

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	48
2017	Language requirement of position - Unilingual English	44	12
2014	Language requirement of position - Bilingual	25	44

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	48
2017	Language requirement of position - Unilingual English	0	12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	11	44

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	48

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	48
2014	Language requirement of position - Bilingual	11	44

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	48
2017	Language requirement of position - Unilingual English	0	12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	48
2017	Language requirement of position - Unilingual English	0	12
2014	Language requirement of position - Bilingual	11	44

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	48
2014	Language requirement of position - Bilingual	30	44

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	48
2014	Language requirement of position - Bilingual	28	44

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	52	48
2017	Language requirement of position - Unilingual English	41	12
2014	Language requirement of position - Bilingual	39	44

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	52	48
2014	Language requirement of position - Bilingual	41	44

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	16	44

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	84	16	50
2017	Language requirement of position - Unilingual English	80	20	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	22	17	5	6	28	10	54	19	285
2017	Language requirement of position - Unilingual English	15	18	12	5	2	35	13	62	14	40
2014	Language requirement of position - Bilingual	11	16	16	5	6	39	7	51	20	257
2014	Language requirement of position - Unilingual English	21	7	20	0	8	37	8	50	14	37
2014	Language requirement of position - Either English or French	13	10	27	10	16	14	10	31	34	26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	35	17	6	6	8	1	67	14	285
2017	Language requirement of position - Unilingual English	30	36	12	5	2	12	2	77	9	39
2014	Language requirement of position - Bilingual	21	31	17	4	5	21	1	67	11	257
2014	Language requirement of position - Unilingual English	31	27	15	0	14	12	0	66	17	37
2014	Language requirement of position - Either English or French	14	28	24	4	16	15	0	49	23	25
2011	Language requirement of position - Bilingual	28	35	17	4	2	14	0	73	7	249
2011	Language requirement of position - Unilingual English	33	27	18	2	9	11	0	67	13	42
2011	Language requirement of position - Either English or French	26	29	29	4	10	4	0	57	14	23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	6	94	285
2014	Language requirement of position - Bilingual	6	94	257

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	19
2014	Language requirement of position - Bilingual	37	16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	84	19
2014	Language requirement of position - Bilingual	94	16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19
2014	Language requirement of position - Bilingual	0	16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19
2014	Language requirement of position - Bilingual	0	16

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	19

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	19

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	43	16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	19
2014	Language requirement of position - Bilingual	31	16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19
2014	Language requirement of position - Bilingual	0	16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	32	16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	19

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19
2014	Language requirement of position - Bilingual	0	15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19
2014	Language requirement of position - Bilingual	0	15

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	68	19
2014	Language requirement of position - Bilingual	53	15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19
2014	Language requirement of position - Bilingual	0	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	19
2014	Language requirement of position - Bilingual	33	15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	64	19
2014	Language requirement of position - Bilingual	74	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	62	19
2014	Language requirement of position - Bilingual	55	15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	85	15	19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	17	14	2	4	40	8	61	12	282
2017	Language requirement of position - Unilingual English	17	21	14	3	2	35	7	66	9	40
2014	Language requirement of position - Bilingual	11	17	13	1	3	49	6	63	9	257
2014	Language requirement of position - Unilingual English	16	17	15	5	3	30	14	59	14	37
2014	Language requirement of position - Either English or French	13	7	43	13	0	21	3	26	17	26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	34	15	4	3	13	2	73	8	283
2017	Language requirement of position - Unilingual English	38	33	12	3	2	12	0	81	6	40
2014	Language requirement of position - Bilingual	25	31	12	3	3	25	2	76	8	255
2014	Language requirement of position - Unilingual English	28	22	22	3	5	17	3	63	10	37
2014	Language requirement of position - Either English or French	27	10	36	10	0	17	0	44	12	26
2011	Language requirement of position - Bilingual	35	35	10	3	2	14	1	82	6	249
2011	Language requirement of position - Unilingual English	42	36	11	2	4	5	0	81	7	42
2011	Language requirement of position - Either English or French	39	30	15	4	6	6	0	74	11	23

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	18	82	283
2017	Language requirement of position - Unilingual English	17	83	40
2014	Language requirement of position - Bilingual	11	89	257
2014	Language requirement of position - Unilingual English	20	80	37
2014	Language requirement of position - Either English or French	22	78	26

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	88	12	52
2014	Language requirement of position - Bilingual	78	22	27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	28	9	8	0	0	0	83	8	46
2014	Language requirement of position - Bilingual	53	43	4	0	0	0	0	96	0	22

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	43	15	7	2	2	9	73	10	285
2017	Language requirement of position - Unilingual English	22	48	15	5	6	0	5	73	11	40
2014	Language requirement of position - Bilingual	20	48	14	4	3	2	10	77	8	257
2014	Language requirement of position - Unilingual English	33	40	5	7	3	0	12	82	12	37
2014	Language requirement of position - Either English or French	10	23	44	7	10	0	7	35	18	26
2011	Language requirement of position - Bilingual	19	50	7	9	2	1	11	79	13	248
2011	Language requirement of position - Unilingual English	25	49	15	5	0	2	5	79	5	42
2011	Language requirement of position - Either English or French	11	36	24	4	4	0	22	60	10	23
2008	Language requirement of position - Bilingual	19	44	12	8	5	1	11	72	14	243
2008	Language requirement of position - Unilingual English	18	52	18	7	3	0	2	72	10	61
2008	Language requirement of position - Either English or French	14	36	7	7	11	7	18	67	24	28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	18	18	4	2	33	13	56	10	283
2017	Language requirement of position - Unilingual English	7	12	20	2	2	46	10	43	11	40
2014	Language requirement of position - Bilingual	9	19	14	3	2	43	10	58	11	257
2014	Language requirement of position - Unilingual English	7	27	18	8	3	18	19	55	16	37
2014	Language requirement of position - Either English or French	0	0	48	7	3	32	10	0	18	25
2011	Language requirement of position - Bilingual	9	21	18	4	2	32	15	56	10	248
2011	Language requirement of position - Unilingual English	9	11	35	0	7	26	11	33	11	42
2011	Language requirement of position - Either English or French	4	4	32	0	4	33	23	17	9	23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	28	7	1	1	13	9	88	3	285
2017	Language requirement of position - Unilingual English	43	17	13	0	0	20	7	83	0	40
2014	Language requirement of position - Bilingual	31	35	10	2	3	10	9	81	7	257
2014	Language requirement of position - Unilingual English	36	20	15	5	0	10	14	73	7	37
2014	Language requirement of position - Either English or French	7	20	43	0	3	21	7	36	5	26
2011	Language requirement of position - Bilingual	30	31	10	6	1	11	11	79	9	247
2011	Language requirement of position - Unilingual English	38	31	11	4	2	9	5	79	8	42
2011	Language requirement of position - Either English or French	41	8	25	0	0	8	20	66	0	23
2008	Language requirement of position - Bilingual	33	30	7	3	1	15	11	85	5	242
2008	Language requirement of position - Unilingual English	26	38	16	5	3	10	2	72	9	61
2008	Language requirement of position - Either English or French	18	21	18	4	0	21	18	65	6	28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	30	9	4	2	13	9	81	7	284
2017	Language requirement of position - Unilingual English	35	26	13	2	2	17	5	78	6	40
2014	Language requirement of position - Bilingual	26	34	12	3	3	14	9	78	7	257
2014	Language requirement of position - Unilingual English	37	18	16	3	3	12	12	73	7	37
2014	Language requirement of position - Either English or French	3	10	43	18	3	16	7	17	27	26
2011	Language requirement of position - Bilingual	29	31	10	5	1	13	11	80	7	248
2011	Language requirement of position - Unilingual English	39	25	18	4	2	7	5	72	8	42
2011	Language requirement of position - Either English or French	22	22	29	0	0	8	20	61	0	23
2008	Language requirement of position - Bilingual	31	33	8	3	2	12	11	84	6	242
2008	Language requirement of position - Unilingual English	25	39	18	5	5	7	2	70	11	61
2008	Language requirement of position - Either English or French	18	21	25	0	0	18	18	61	0	28

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	23	6	3	4	3	0	86	7	283
2017	Language requirement of position - Unilingual English	61	19	5	7	2	2	2	84	10	40

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	25	7	3	4	1	0	86	7	285
2017	Language requirement of position - Unilingual English	64	17	0	3	9	5	2	87	13	40

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	48	9	6	2	1	0	83	8	285
2017	Language requirement of position - Unilingual English	40	35	13	5	2	2	2	79	8	40

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	43	19	7	4	1	0	69	11	285
2017	Language requirement of position - Unilingual English	22	52	19	5	2	0	0	73	8	40

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	20	21	17	21	0	1	40	39	285
2017	Language requirement of position - Unilingual English	21	32	32	2	10	0	2	54	13	40

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	27	33	15	6	0	2	44	22	282
2017	Language requirement of position - Unilingual English	30	32	26	7	3	0	2	63	10	40

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	34	24	10	8	0	2	56	19	284
2017	Language requirement of position - Unilingual English	23	51	19	2	3	0	2	75	5	40

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	28	26	17	9	0	3	46	27	284
2017	Language requirement of position - Unilingual English	37	22	12	8	7	2	11	69	18	40

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	29	16	2	2	0	9	78	4	284
2017	Language requirement of position - Unilingual English	54	20	11	2	0	0	12	84	3	40

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	34	21	9	6	0	1	63	16	281
2017	Language requirement of position - Unilingual English	41	35	15	3	5	0	2	78	7	40

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	33	24	6	3	0	1	66	10	281
2017	Language requirement of position - Unilingual English	15	34	21	15	7	3	5	53	24	39

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	37	24	10	2	0	2	62	13	280
2017	Language requirement of position - Unilingual English	29	39	25	2	0	0	5	71	3	40

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	32	21	8	4	0	2	66	13	281
2017	Language requirement of position - Unilingual English	28	39	15	10	2	0	7	71	13	40

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	38	20	5	2	1	2	71	8	281
2017	Language requirement of position - Unilingual English	39	22	25	9	2	0	2	63	12	40

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	21	10	6	1	0	3	82	8	284
2017	Language requirement of position - Unilingual English	56	30	7	0	7	0	0	86	7	40

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	14	4	5	3	1	3	87	8	283
2017	Language requirement of position - Unilingual English	66	12	7	5	5	0	5	83	10	40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	27	14	2	3	0	2	80	5	282
2017	Language requirement of position - Unilingual English	55	27	13	0	0	0	5	86	0	40

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	21	7	6	4	0	2	82	10	281
2017	Language requirement of position - Unilingual English	57	15	15	5	5	0	5	75	10	40

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	16	8	2	2	0	20	85	5	283
2017	Language requirement of position - Unilingual English	40	7	8	0	0	0	45	86	0	40

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	19	5	1	0	0	5	94	1	283
2017	Language requirement of position - Unilingual English	61	10	5	2	0	0	21	91	3	40

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	78	11	3	2	0	0	5	94	2	284
2017	Language requirement of position - Unilingual English	58	14	5	5	7	0	10	80	14	40

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	31	12	3	2	0	2	82	6	283
2017	Language requirement of position - Unilingual English	43	26	18	8	0	0	5	73	8	40

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	32	42	11	4	0	0	43	15	284
2017	Language requirement of position - Unilingual English	8	39	44	10	0	0	0	46	10	40

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	3	16	41	27	13	0	0	39	20	284
2017	Language requirement of position - Unilingual English	5	8	49	32	7	0	0	39	13	40

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	21	18	15	14	3	0	28	72	285
2017	Language requirement of position - Unilingual English	32	12	24	15	13	5	0	33	67	40

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	196
2017	Language requirement of position - Unilingual English	19	25

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	196
2017	Language requirement of position - Unilingual English	48	25

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	196
2017	Language requirement of position - Unilingual English	11	25

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	196
2017	Language requirement of position - Unilingual English	35	25

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	196
2017	Language requirement of position - Unilingual English	19	25

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	35	196
2017	Language requirement of position - Unilingual English	34	25

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	6	48	22	7	4	14	188
2017	Language requirement of position - Unilingual English	3	57	19	17	0	4	25

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	26	14	12	21	0	7	50	35	197
2017	Language requirement of position - Unilingual English	20	12	21	17	19	7	3	36	41	25

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	3	7	9	20	51	3	7	12	78	196
2017	Language requirement of position - Unilingual English	8	8	10	8	48	3	15	20	68	25

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 108. What are the language requirements of your position?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.