2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	38	14	4	4	0	0	77	9	34
2017	3 to 10 years in the federal public service	30	52	7	7	4	1	0	82	11	129
2017	11 to 20 years in the federal public service	33	49	10	7	1	0	0	82	9	137
2017	More than 20 years in the federal public service	43	35	17	3	2	0	0	78	5	43
2014	Less than 3 years in the federal public service	59	24	12	6	0	0	0	82	6	17
2014	3 to 10 years in the federal public service	33	43	11	7	5	0	0	77	12	156
2014	11 to 20 years in the federal public service	34	41	15	7	3	0	0	75	11	85
2014	More than 20 years in the federal public service	56	32	11	0	0	0	0	89	0	58
2011	Less than 3 years in the federal public service	45	33	16	6	0	0	0	78	6	35
2011	3 to 10 years in the federal public service	33	43	11	10	3	0	0	76	13	157
2011	11 to 20 years in the federal public service	48	33	6	6	8	0	0	81	13	50
2011	More than 20 years in the federal public service	53	32	9	3	3	0	0	85	5	70
2008	Less than 3 years in the federal public service	39	41	9	10	1	0	0	80	11	80
2008	3 to 10 years in the federal public service	40	34	13	5	6	0	1	75	11	119
2008	11 to 20 years in the federal public service	34	48	2	9	7	0	0	82	16	44
2008	More than 20 years in the federal public service	48	34	11	4	4	0	0	82	7	85

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	38	14	4	0	81	4	34
2017	3 to 10 years in the federal public service	33	43	13	5	7	76	11	130
2017	11 to 20 years in the federal public service	38	35	13	8	6	73	14	138
2017	More than 20 years in the federal public service	36	44	8	9	3	80	12	43

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	22	9	4	2	84	6	34
2017	3 to 10 years in the federal public service	45	41	8	4	1	86	5	130
2017	11 to 20 years in the federal public service	49	43	6	3	0	91	3	138
2017	More than 20 years in the federal public service	66	26	5	0	3	92	3	42
2014	Less than 3 years in the federal public service	59	36	6	0	0	94	0	17
2014	3 to 10 years in the federal public service	51	34	10	5	1	85	6	156
2014	11 to 20 years in the federal public service	59	34	6	1	0	93	1	85
2014	More than 20 years in the federal public service	75	19	7	0	0	93	0	58
2011	Less than 3 years in the federal public service	56	27	8	8	0	83	8	35
2011	3 to 10 years in the federal public service	50	38	9	3	0	87	3	157
2011	11 to 20 years in the federal public service	60	27	13	0	0	87	0	50
2011	More than 20 years in the federal public service	72	20	7	1	0	92	1	70

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	32	2	2	4	91	6	34
2017	3 to 10 years in the federal public service	37	46	8	5	5	83	10	130
2017	11 to 20 years in the federal public service	45	39	9	7	1	83	7	137
2017	More than 20 years in the federal public service	42	48	8	0	3	90	3	42
2014	Less than 3 years in the federal public service	70	18	6	6	0	88	6	17
2014	3 to 10 years in the federal public service	38	39	15	4	3	77	7	156
2014	11 to 20 years in the federal public service	43	43	6	3	5	86	8	85
2014	More than 20 years in the federal public service	59	27	10	2	2	87	3	57
2011	Less than 3 years in the federal public service	45	36	14	3	3	81	5	35
2011	3 to 10 years in the federal public service	38	44	11	5	1	82	7	157
2011	11 to 20 years in the federal public service	52	31	4	10	4	83	13	50
2011	More than 20 years in the federal public service	59	29	7	3	3	88	6	70
2008	Less than 3 years in the federal public service	44	46	8	3	0	90	3	80
2008	3 to 10 years in the federal public service	45	34	11	5	4	80	9	119
2008	11 to 20 years in the federal public service	43	41	7	7	2	84	9	44
2008	More than 20 years in the federal public service	53	35	6	5	1	88	6	85

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	7	2	0	5	91	2	34
2017	3 to 10 years in the federal public service	45	34	11	7	3	0	79	10	129
2017	11 to 20 years in the federal public service	51	30	9	7	2	1	82	10	138
2017	More than 20 years in the federal public service	52	31	17	0	0	0	83	0	43
2014	Less than 3 years in the federal public service	70	24	0	6	0	0	94	6	17
2014	3 to 10 years in the federal public service	42	39	7	7	6	0	81	12	156
2014	11 to 20 years in the federal public service	42	34	9	8	6	1	77	14	85
2014	More than 20 years in the federal public service	56	30	8	3	2	0	87	5	58
2011	Less than 3 years in the federal public service	65	16	10	8	0	0	81	8	35
2011	3 to 10 years in the federal public service	46	32	11	6	5	0	78	11	157
2011	11 to 20 years in the federal public service	50	25	13	6	6	0	75	12	50
2011	More than 20 years in the federal public service	50	34	13	0	3	0	84	3	70

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	34	12	2	0	0	0	86	2	34
2017	3 to 10 years in the federal public service	43	34	12	7	3	0	0	78	10	130
2017	11 to 20 years in the federal public service	46	35	10	6	4	0	0	80	10	138
2017	More than 20 years in the federal public service	52	34	12	2	0	0	0	86	2	43
2014	Less than 3 years in the federal public service	70	18	6	6	0	0	0	88	6	17
2014	3 to 10 years in the federal public service	39	39	10	5	7	0	0	78	12	156
2014	11 to 20 years in the federal public service	37	36	14	7	6	0	0	74	12	85
2014	More than 20 years in the federal public service	50	37	5	5	2	2	0	88	7	58
2011	Less than 3 years in the federal public service	59	21	14	5	0	0	0	81	5	35
2011	3 to 10 years in the federal public service	41	34	11	10	4	0	0	75	14	156
2011	11 to 20 years in the federal public service	46	35	10	4	6	0	0	81	10	50
2011	More than 20 years in the federal public service	45	43	9	0	3	0	0	88	3	70
2008	Less than 3 years in the federal public service	49	39	11	0	0	1	0	89	0	80
2008	3 to 10 years in the federal public service	45	33	11	8	3	0	0	77	12	119
2008	11 to 20 years in the federal public service	32	52	7	2	7	0	0	84	9	44
2008	More than 20 years in the federal public service	34	49	7	7	2	0	1	84	9	86

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	18	20	4	2	2	0	72	7	34
2017	3 to 10 years in the federal public service	38	28	17	8	4	4	1	69	13	129
2017	11 to 20 years in the federal public service	42	22	14	12	4	7	0	68	17	138
2017	More than 20 years in the federal public service	39	26	21	5	7	2	0	67	12	43
2014	Less than 3 years in the federal public service	47	36	12	6	0	0	0	82	6	17
2014	3 to 10 years in the federal public service	36	32	17	5	8	2	1	70	13	156
2014	11 to 20 years in the federal public service	40	23	16	8	8	4	1	66	17	85
2014	More than 20 years in the federal public service	61	17	5	13	2	3	0	80	15	58
2011	Less than 3 years in the federal public service	50	11	11	11	3	11	3	71	16	35
2011	3 to 10 years in the federal public service	38	31	11	9	8	4	0	71	18	156
2011	11 to 20 years in the federal public service	48	17	17	6	10	2	0	67	16	50
2011	More than 20 years in the federal public service	53	19	14	4	3	6	0	77	7	70
2008	Less than 3 years in the federal public service	36	35	16	10	3	0	0	71	13	80
2008	3 to 10 years in the federal public service	39	23	13	8	11	5	1	66	21	119
2008	11 to 20 years in the federal public service	34	34	11	9	5	7	0	73	15	44
2008	More than 20 years in the federal public service	48	28	8	7	3	2	3	80	11	86

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	23	14	0	0	0	5	85	0	33
2017	3 to 10 years in the federal public service	53	27	9	4	2	3	2	83	7	129
2017	11 to 20 years in the federal public service	52	31	8	5	2	1	1	85	7	138
2017	More than 20 years in the federal public service	47	29	14	0	0	10	0	84	0	43
2014	Less than 3 years in the federal public service	76	24	0	0	0	0	0	100	0	17
2014	3 to 10 years in the federal public service	48	27	13	4	6	1	0	76	11	156
2014	11 to 20 years in the federal public service	41	28	15	6	3	3	3	74	10	85
2014	More than 20 years in the federal public service	59	21	15	3	2	0	0	80	5	58
2011	Less than 3 years in the federal public service	51	20	11	5	3	8	3	79	9	35
2011	3 to 10 years in the federal public service	45	32	14	2	7	1	0	77	8	157
2011	11 to 20 years in the federal public service	47	28	9	6	9	0	0	76	15	51
2011	More than 20 years in the federal public service	50	34	9	6	0	1	0	85	6	70
2008	Less than 3 years in the federal public service	41	39	8	5	1	4	3	85	7	79
2008	3 to 10 years in the federal public service	49	25	14	4	3	3	1	77	8	119
2008	11 to 20 years in the federal public service	39	30	20	0	2	9	0	75	3	44
2008	More than 20 years in the federal public service	31	36	19	7	2	5	0	71	10	86

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	22	5	2	0	0	5	93	2	34
2017	3 to 10 years in the federal public service	48	34	5	6	6	1	1	82	12	129
2017	11 to 20 years in the federal public service	48	34	9	5	4	0	0	82	9	138
2017	More than 20 years in the federal public service	46	37	10	4	0	3	0	85	5	43
2014	Less than 3 years in the federal public service	59	29	6	6	0	0	0	88	6	17
2014	3 to 10 years in the federal public service	42	31	11	10	7	0	0	73	16	156
2014	11 to 20 years in the federal public service	39	35	13	5	5	1	3	77	10	85
2014	More than 20 years in the federal public service	53	31	8	8	0	0	0	84	8	58
2011	Less than 3 years in the federal public service	39	41	5	3	5	3	3	86	9	35
2011	3 to 10 years in the federal public service	42	32	12	7	6	1	1	75	13	157
2011	11 to 20 years in the federal public service	38	45	2	6	9	0	0	83	15	51
2011	More than 20 years in the federal public service	48	37	8	4	3	0	0	85	7	70
2008	Less than 3 years in the federal public service	37	49	6	3	1	1	3	89	4	79
2008	3 to 10 years in the federal public service	45	25	14	8	5	1	2	72	13	119
2008	11 to 20 years in the federal public service	36	43	11	7	2	0	0	80	9	44
2008	More than 20 years in the federal public service	37	36	12	13	2	0	0	73	15	86

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	15	11	6	0	0	5	82	7	34
2017	3 to 10 years in the federal public service	54	31	5	6	5	0	0	84	11	130
2017	11 to 20 years in the federal public service	53	28	8	4	6	0	0	82	10	138
2017	More than 20 years in the federal public service	53	27	10	2	5	2	0	83	7	43
2014	Less than 3 years in the federal public service	59	30	6	6	0	0	0	88	6	17
2014	3 to 10 years in the federal public service	49	29	8	5	8	0	1	78	14	156
2014	11 to 20 years in the federal public service	43	34	7	5	7	2	3	81	12	85
2014	More than 20 years in the federal public service	54	24	8	10	3	0	0	79	13	58

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	26	11	4	2	5	0	82	6	34
2017	3 to 10 years in the federal public service	20	38	19	12	5	5	1	62	19	130
2017	11 to 20 years in the federal public service	27	35	16	9	8	4	0	65	18	137
2017	More than 20 years in the federal public service	27	44	15	7	0	5	3	77	7	43
2014	Less than 3 years in the federal public service	47	41	0	0	6	6	0	94	6	17
2014	3 to 10 years in the federal public service	19	51	13	4	9	4	1	73	13	156
2014	11 to 20 years in the federal public service	26	39	14	8	8	5	0	68	17	84
2014	More than 20 years in the federal public service	22	42	16	9	5	6	0	68	15	58
2011	Less than 3 years in the federal public service	24	32	27	5	0	8	3	63	6	35
2011	3 to 10 years in the federal public service	23	36	18	12	6	5	0	62	19	157
2011	11 to 20 years in the federal public service	16	35	21	19	7	2	0	52	27	51
2011	More than 20 years in the federal public service	24	35	15	5	5	12	3	70	13	70

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	38	7	4	0	2	0	89	4	34
2017	3 to 10 years in the federal public service	24	34	20	11	7	3	1	61	18	130
2017	11 to 20 years in the federal public service	25	39	16	12	7	1	0	65	19	138
2017	More than 20 years in the federal public service	30	38	15	12	2	2	0	70	15	43
2014	Less than 3 years in the federal public service	53	41	0	0	6	0	0	94	6	17
2014	3 to 10 years in the federal public service	23	43	17	8	9	0	1	66	17	156
2014	11 to 20 years in the federal public service	26	37	15	12	9	1	0	64	21	85
2014	More than 20 years in the federal public service	31	40	16	7	5	0	0	72	12	58
2011	Less than 3 years in the federal public service	43	35	14	3	0	5	0	83	3	35
2011	3 to 10 years in the federal public service	22	42	18	10	8	1	0	65	18	156
2011	11 to 20 years in the federal public service	18	43	19	8	13	0	0	61	21	51
2011	More than 20 years in the federal public service	27	38	20	6	4	4	1	68	10	70
2008	Less than 3 years in the federal public service	35	46	11	5	0	3	0	83	5	80
2008	3 to 10 years in the federal public service	29	41	13	7	8	2	0	72	15	119
2008	11 to 20 years in the federal public service	18	36	16	20	7	2	0	56	28	44
2008	More than 20 years in the federal public service	20	47	16	7	9	1	0	67	16	86

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	18	14	6	0	17	0	76	7	34
2017	3 to 10 years in the federal public service	18	36	21	13	4	6	1	59	19	130
2017	11 to 20 years in the federal public service	22	42	14	12	5	5	0	68	17	138
2017	More than 20 years in the federal public service	27	35	21	12	0	5	0	65	13	43
2014	Less than 3 years in the federal public service	47	23	12	6	6	6	0	75	12	17
2014	3 to 10 years in the federal public service	13	44	25	8	6	4	1	60	14	156
2014	11 to 20 years in the federal public service	23	33	22	12	4	6	0	60	16	84
2014	More than 20 years in the federal public service	24	41	13	12	7	3	0	67	19	58
2011	Less than 3 years in the federal public service	35	29	25	5	0	5	0	68	6	35
2011	3 to 10 years in the federal public service	17	43	23	10	3	4	0	62	13	157
2011	11 to 20 years in the federal public service	11	57	22	8	2	0	0	68	9	51
2011	More than 20 years in the federal public service	22	54	14	5	1	3	0	79	7	70
2008	Less than 3 years in the federal public service	21	49	10	9	0	11	0	79	10	80
2008	3 to 10 years in the federal public service	24	32	24	12	4	5	0	58	17	119
2008	11 to 20 years in the federal public service	16	41	20	20	2	0	0	57	23	44
2008	More than 20 years in the federal public service	13	53	21	6	5	2	0	68	11	86

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	34	5	6	2	11	0	85	9	34
2017	3 to 10 years in the federal public service	16	35	17	14	10	8	1	55	27	130
2017	11 to 20 years in the federal public service	24	35	15	12	9	6	0	62	22	138
2017	More than 20 years in the federal public service	27	33	21	7	4	7	0	64	13	43
2014	Less than 3 years in the federal public service	41	24	12	0	6	18	0	78	7	17
2014	3 to 10 years in the federal public service	17	38	14	12	14	4	1	58	27	155
2014	11 to 20 years in the federal public service	26	32	17	14	7	5	0	60	22	85
2014	More than 20 years in the federal public service	25	40	15	10	3	7	0	70	14	58
2011	Less than 3 years in the federal public service	32	27	17	5	3	16	0	70	10	35
2011	3 to 10 years in the federal public service	18	37	19	11	9	8	0	59	21	157
2011	11 to 20 years in the federal public service	21	34	22	8	9	6	0	58	18	51
2011	More than 20 years in the federal public service	22	34	25	8	3	9	0	61	12	70
2008	Less than 3 years in the federal public service	30	38	10	11	1	10	0	75	14	80
2008	3 to 10 years in the federal public service	20	34	17	14	8	7	0	59	23	119
2008	11 to 20 years in the federal public service	16	27	16	18	14	9	0	48	35	44
2008	More than 20 years in the federal public service	12	44	22	8	8	6	0	59	17	86

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	29	3	5	2	16	0	89	8	34
2017	3 to 10 years in the federal public service	18	32	19	17	10	3	1	52	28	130
2017	11 to 20 years in the federal public service	20	43	19	9	7	2	0	64	16	138
2017	More than 20 years in the federal public service	22	30	23	17	5	2	0	54	22	43
2014	Less than 3 years in the federal public service	29	47	6	12	6	0	0	76	18	17
2014	3 to 10 years in the federal public service	14	40	20	14	10	1	1	55	24	156
2014	11 to 20 years in the federal public service	17	41	20	14	6	2	0	60	20	85
2014	More than 20 years in the federal public service	25	30	22	17	7	0	0	55	23	58
2011	Less than 3 years in the federal public service	35	40	5	14	3	0	3	77	17	35
2011	3 to 10 years in the federal public service	22	45	11	15	5	2	0	69	20	157
2011	11 to 20 years in the federal public service	16	50	15	17	2	0	0	66	19	51
2011	More than 20 years in the federal public service	27	47	14	8	1	3	0	76	10	70
2008	Less than 3 years in the federal public service	26	51	16	5	0	1	0	78	5	80
2008	3 to 10 years in the federal public service	24	42	15	15	3	1	0	67	18	118
2008	11 to 20 years in the federal public service	18	52	9	14	5	2	0	72	19	44
2008	More than 20 years in the federal public service	18	56	12	6	7	1	0	75	13	85

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	21	20	2	0	0	0	78	2	34
2017	3 to 10 years in the federal public service	35	35	17	7	6	0	0	70	13	130
2017	11 to 20 years in the federal public service	32	39	13	8	7	0	1	72	15	137
2017	More than 20 years in the federal public service	25	52	19	2	2	0	0	76	4	43
2014	Less than 3 years in the federal public service	47	41	6	6	0	0	0	88	6	17
2014	3 to 10 years in the federal public service	32	37	10	10	11	1	0	69	21	155
2014	11 to 20 years in the federal public service	26	35	17	18	3	0	1	62	21	85
2014	More than 20 years in the federal public service	45	29	11	11	3	0	0	74	15	58
2011	Less than 3 years in the federal public service	32	38	16	5	8	0	0	70	14	35
2011	3 to 10 years in the federal public service	27	35	17	12	9	0	0	62	21	157
2011	11 to 20 years in the federal public service	24	38	17	10	10	0	0	63	20	49
2011	More than 20 years in the federal public service	32	41	16	7	4	0	0	73	11	70

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	32	30	4	5	0	61	9	34
2017	3 to 10 years in the federal public service	31	46	11	7	4	1	77	12	130
2017	11 to 20 years in the federal public service	40	45	3	8	3	0	86	11	138
2017	More than 20 years in the federal public service	43	45	5	7	0	0	88	7	43

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	14	17	6	0	41	0	61	10	33
2017	3 to 10 years in the federal public service	10	25	15	22	9	17	4	43	38	130
2017	11 to 20 years in the federal public service	13	26	13	15	14	17	2	49	35	138
2017	More than 20 years in the federal public service	16	19	31	14	5	16	0	41	22	43
2014	Less than 3 years in the federal public service	12	23	6	0	6	47	6	75	12	17
2014	3 to 10 years in the federal public service	10	18	19	17	16	19	1	35	41	156
2014	11 to 20 years in the federal public service	14	34	14	16	8	12	2	56	29	84
2014	More than 20 years in the federal public service	18	33	7	14	8	16	3	64	27	58

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	45	5	9	0	0	5	86	9	34
2017	3 to 10 years in the federal public service	43	33	13	4	5	1	1	78	9	130
2017	11 to 20 years in the federal public service	44	36	8	7	4	0	0	81	11	138
2017	More than 20 years in the federal public service	39	30	19	5	2	5	0	72	7	43
2014	Less than 3 years in the federal public service	64	30	0	0	0	6	0	100	0	17
2014	3 to 10 years in the federal public service	37	33	13	9	6	1	1	71	15	156
2014	11 to 20 years in the federal public service	38	41	12	3	2	0	3	81	6	85
2014	More than 20 years in the federal public service	53	19	15	10	3	0	0	72	13	58
2011	Less than 3 years in the federal public service	37	39	11	5	0	8	0	82	6	35
2011	3 to 10 years in the federal public service	34	38	14	4	7	0	3	74	12	157
2011	11 to 20 years in the federal public service	44	34	4	8	11	0	0	77	19	51
2011	More than 20 years in the federal public service	47	31	12	5	4	0	0	78	10	70
2008	Less than 3 years in the federal public service	32	47	8	9	1	0	4	82	11	79
2008	3 to 10 years in the federal public service	42	34	11	8	5	0	0	76	13	119
2008	11 to 20 years in the federal public service	27	55	9	0	7	2	0	84	7	44
2008	More than 20 years in the federal public service	34	40	11	9	6	0	0	74	15	85

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	17	42	8	8	8	8	9	71	19	24
2017	11 to 20 years in the federal public service	31	42	6	6	7	6	3	79	14	68
2017	More than 20 years in the federal public service	43	18	14	9	0	9	6	72	11	21
2014	3 to 10 years in the federal public service	9	45	9	15	3	3	18	67	22	34
2014	11 to 20 years in the federal public service	33	28	7	9	3	7	14	76	15	41
2014	More than 20 years in the federal public service	44	40	0	3	0	0	13	96	4	30

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	24	8	3	0	8	0	88	3	34
2017	3 to 10 years in the federal public service	30	39	12	11	6	2	0	70	18	130
2017	11 to 20 years in the federal public service	34	37	13	9	4	2	0	73	14	136
2017	More than 20 years in the federal public service	36	39	16	2	2	5	0	79	5	43
2014	Less than 3 years in the federal public service	47	53	0	0	0	0	0	100	0	17
2014	3 to 10 years in the federal public service	25	44	13	9	4	4	1	72	14	156
2014	11 to 20 years in the federal public service	33	44	8	12	2	1	0	78	14	85
2014	More than 20 years in the federal public service	48	35	7	8	2	0	0	83	10	58
2011	Less than 3 years in the federal public service	35	41	10	3	3	5	3	83	6	35
2011	3 to 10 years in the federal public service	36	34	16	8	3	3	1	72	12	157
2011	11 to 20 years in the federal public service	37	45	2	9	4	2	2	84	14	51
2011	More than 20 years in the federal public service	46	39	8	4	1	0	1	86	6	70
2008	Less than 3 years in the federal public service	46	40	8	3	3	1	0	87	5	80
2008	3 to 10 years in the federal public service	39	38	10	10	2	1	1	78	12	119
2008	11 to 20 years in the federal public service	44	40	14	0	2	0	0	84	2	43
2008	More than 20 years in the federal public service	34	47	12	5	2	0	1	81	7	86

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	13	5	4	2	32	0	84	8	34
2017	3 to 10 years in the federal public service	21	33	13	15	10	7	2	58	27	130
2017	11 to 20 years in the federal public service	35	28	10	17	7	3	0	66	24	138
2017	More than 20 years in the federal public service	36	26	17	9	5	7	0	67	15	43
2014	Less than 3 years in the federal public service	47	30	0	0	6	18	0	93	7	17
2014	3 to 10 years in the federal public service	24	36	9	9	10	11	1	68	22	156
2014	11 to 20 years in the federal public service	34	30	8	14	8	7	0	68	24	85
2014	More than 20 years in the federal public service	43	32	3	7	5	10	0	84	13	58
2011	Less than 3 years in the federal public service	40	17	22	8	0	11	3	66	9	35
2011	3 to 10 years in the federal public service	31	29	14	12	8	6	1	64	21	157
2011	11 to 20 years in the federal public service	30	34	11	7	7	8	2	71	16	51
2011	More than 20 years in the federal public service	41	30	16	7	6	1	0	71	12	70
2008	Less than 3 years in the federal public service	41	23	9	5	1	19	3	81	8	80
2008	3 to 10 years in the federal public service	39	29	8	7	7	11	0	75	15	119
2008	11 to 20 years in the federal public service	36	25	11	14	5	9	0	68	20	44
2008	More than 20 years in the federal public service	33	40	12	7	7	1	1	74	14	86

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	35	18	14	0	0	0	69	14	34
2017	3 to 10 years in the federal public service	38	35	11	11	4	0	1	74	14	130
2017	11 to 20 years in the federal public service	43	39	6	9	3	0	0	82	11	138
2017	More than 20 years in the federal public service	44	41	10	5	0	0	0	85	5	43
2014	Less than 3 years in the federal public service	6	41	35	6	12	0	0	47	18	17
2014	3 to 10 years in the federal public service	30	41	11	8	9	1	1	72	16	156
2014	11 to 20 years in the federal public service	35	42	11	8	3	0	0	77	11	85
2014	More than 20 years in the federal public service	33	44	11	5	2	0	5	81	7	58
2011	Less than 3 years in the federal public service	24	41	10	11	3	0	11	73	15	35
2011	3 to 10 years in the federal public service	27	48	14	4	5	1	2	77	9	157
2011	11 to 20 years in the federal public service	36	41	8	9	2	0	4	81	12	51
2011	More than 20 years in the federal public service	46	34	12	5	3	0	0	80	8	70
2008	Less than 3 years in the federal public service	29	48	14	8	0	0	3	78	8	80
2008	3 to 10 years in the federal public service	30	41	16	7	4	0	2	73	11	119
2008	11 to 20 years in the federal public service	20	48	23	7	2	0	0	68	9	44
2008	More than 20 years in the federal public service	32	42	15	5	4	0	2	76	8	85

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	41	10	9	2	79	11	34
2017	3 to 10 years in the federal public service	40	40	8	9	3	80	12	130
2017	11 to 20 years in the federal public service	41	44	8	8	0	84	8	137
2017	More than 20 years in the federal public service	45	45	5	3	2	90	5	43
2014	Less than 3 years in the federal public service	41	47	0	12	0	88	12	17
2014	3 to 10 years in the federal public service	41	40	13	7	0	81	7	156
2014	11 to 20 years in the federal public service	38	45	8	6	2	84	8	85
2014	More than 20 years in the federal public service	60	23	10	5	2	83	7	58
2011	Less than 3 years in the federal public service	38	43	8	8	3	81	11	35
2011	3 to 10 years in the federal public service	43	40	9	6	2	83	8	157
2011	11 to 20 years in the federal public service	47	32	11	9	0	79	9	51
2011	More than 20 years in the federal public service	60	21	11	7	1	81	8	68
2008	Less than 3 years in the federal public service	40	38	8	8	8	78	15	80
2008	3 to 10 years in the federal public service	36	45	9	6	3	81	9	118
2008	11 to 20 years in the federal public service	39	39	9	11	2	77	14	44
2008	More than 20 years in the federal public service	55	29	9	1	5	85	6	85

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	56	5	4	3	88	7	34
2017	3 to 10 years in the federal public service	45	41	7	2	5	85	7	129
2017	11 to 20 years in the federal public service	45	41	7	7	1	85	8	138
2017	More than 20 years in the federal public service	60	30	8	2	0	90	2	43
2014	Less than 3 years in the federal public service	47	41	6	6	0	88	6	17
2014	3 to 10 years in the federal public service	48	35	10	7	1	83	8	156
2014	11 to 20 years in the federal public service	44	46	3	2	5	89	7	85
2014	More than 20 years in the federal public service	60	32	3	5	0	92	5	58
2011	Less than 3 years in the federal public service	32	52	11	3	3	84	5	35
2011	3 to 10 years in the federal public service	41	47	4	5	2	88	8	157
2011	11 to 20 years in the federal public service	53	34	4	7	2	87	9	51
2011	More than 20 years in the federal public service	58	32	7	1	1	91	3	70
2008	Less than 3 years in the federal public service	45	35	10	10	0	80	10	80
2008	3 to 10 years in the federal public service	47	41	5	3	4	88	7	119
2008	11 to 20 years in the federal public service	43	50	0	7	0	93	7	44
2008	More than 20 years in the federal public service	55	33	9	2	0	88	2	85

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	34	11	0	2	8	0	86	2	34
2017	3 to 10 years in the federal public service	27	41	13	6	7	5	1	72	14	130
2017	11 to 20 years in the federal public service	32	43	7	9	7	1	0	76	17	137
2017	More than 20 years in the federal public service	33	39	15	9	5	0	0	71	14	42
2014	Less than 3 years in the federal public service	29	35	12	18	0	0	6	69	19	17
2014	3 to 10 years in the federal public service	27	37	16	10	9	1	1	65	19	156
2014	11 to 20 years in the federal public service	31	45	13	7	3	1	0	77	11	84
2014	More than 20 years in the federal public service	44	31	12	8	5	0	0	75	13	58
2011	Less than 3 years in the federal public service	38	21	5	11	5	5	14	73	20	35
2011	3 to 10 years in the federal public service	29	39	16	8	6	1	0	70	14	157
2011	11 to 20 years in the federal public service	36	38	11	9	6	0	0	74	15	51
2011	More than 20 years in the federal public service	35	41	12	6	6	1	0	76	11	70
2008	Less than 3 years in the federal public service	25	43	16	10	1	5	0	71	12	80
2008	3 to 10 years in the federal public service	22	43	16	11	7	2	0	66	18	119
2008	11 to 20 years in the federal public service	14	50	11	14	11	0	0	64	25	44
2008	More than 20 years in the federal public service	26	42	13	7	9	1	1	70	17	85

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	30	7	3	4	8	8	84	8	34
2017	3 to 10 years in the federal public service	20	37	12	11	18	1	2	59	29	130
2017	11 to 20 years in the federal public service	23	30	13	14	21	1	0	53	35	137
2017	More than 20 years in the federal public service	11	34	26	12	12	2	2	47	25	43
2014	Less than 3 years in the federal public service	29	47	6	0	6	6	6	87	7	17
2014	3 to 10 years in the federal public service	16	33	14	20	14	1	2	51	35	156
2014	11 to 20 years in the federal public service	21	25	18	18	14	1	2	48	33	85
2014	More than 20 years in the federal public service	19	28	14	15	16	2	6	51	35	58
2011	Less than 3 years in the federal public service	32	25	3	10	11	8	11	70	26	35
2011	3 to 10 years in the federal public service	20	27	13	23	16	1	2	48	39	157
2011	11 to 20 years in the federal public service	31	22	15	19	13	0	0	53	32	51
2011	More than 20 years in the federal public service	9	30	12	26	17	0	6	41	46	70
2008	Less than 3 years in the federal public service	24	38	10	13	4	5	6	70	19	79
2008	3 to 10 years in the federal public service	19	33	11	11	22	3	2	54	35	118
2008	11 to 20 years in the federal public service	16	37	14	19	12	2	0	55	31	43
2008	More than 20 years in the federal public service	8	28	20	19	17	0	8	39	39	86

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	52	13	4	0	0	0	83	4	34
2017	3 to 10 years in the federal public service	44	39	5	6	5	1	0	84	12	130
2017	11 to 20 years in the federal public service	43	37	8	7	6	0	0	80	13	138
2017	More than 20 years in the federal public service	59	24	14	3	0	0	0	83	3	42
2014	Less than 3 years in the federal public service	47	30	18	0	6	0	0	76	6	17
2014	3 to 10 years in the federal public service	29	43	9	8	10	0	1	72	18	156
2014	11 to 20 years in the federal public service	35	44	7	13	1	0	0	79	14	84
2014	More than 20 years in the federal public service	37	43	12	8	0	0	0	80	8	58
2011	Less than 3 years in the federal public service	32	46	3	8	5	3	3	83	14	35
2011	3 to 10 years in the federal public service	32	41	13	10	3	1	1	74	13	156
2011	11 to 20 years in the federal public service	40	41	6	8	6	0	0	81	13	50
2011	More than 20 years in the federal public service	45	43	8	1	3	0	0	88	4	70

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	26	13	2	0	0	0	85	2	32
2017	3 to 10 years in the federal public service	40	34	12	8	6	1	0	75	14	130
2017	11 to 20 years in the federal public service	44	36	8	9	4	0	0	79	13	138
2017	More than 20 years in the federal public service	48	37	10	3	2	0	0	85	5	42
2014	Less than 3 years in the federal public service	53	30	6	6	6	0	0	82	12	17
2014	3 to 10 years in the federal public service	35	33	12	12	8	0	1	68	20	156
2014	11 to 20 years in the federal public service	47	35	7	9	2	0	0	82	11	85
2014	More than 20 years in the federal public service	48	37	5	10	0	0	0	85	10	58

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	47	7	0	0	0	0	93	0	34
2017	3 to 10 years in the federal public service	32	42	13	6	7	0	0	75	12	129
2017	11 to 20 years in the federal public service	39	43	8	5	4	0	1	83	9	138
2017	More than 20 years in the federal public service	45	40	12	2	0	0	0	85	2	42
2014	Less than 3 years in the federal public service	53	29	12	0	0	6	0	87	0	17
2014	3 to 10 years in the federal public service	31	40	14	10	5	0	0	71	15	156
2014	11 to 20 years in the federal public service	35	49	8	6	3	0	0	84	8	85
2014	More than 20 years in the federal public service	54	36	5	3	2	0	0	90	5	58
2011	Less than 3 years in the federal public service	37	43	11	3	0	3	3	86	3	35
2011	3 to 10 years in the federal public service	39	41	9	6	4	1	1	81	9	156
2011	11 to 20 years in the federal public service	31	58	4	7	0	0	0	89	7	51
2011	More than 20 years in the federal public service	51	36	10	0	1	0	1	89	1	70

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	39	18	0	0	5	0	81	0	34
2017	3 to 10 years in the federal public service	26	43	14	7	6	4	1	72	14	130
2017	11 to 20 years in the federal public service	29	41	15	8	4	3	0	73	12	138
2017	More than 20 years in the federal public service	30	44	17	5	4	0	0	74	9	43

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	22	7	2	0	0	11	90	2	34
2017	3 to 10 years in the federal public service	50	33	8	4	5	0	0	83	9	130
2017	11 to 20 years in the federal public service	52	30	8	4	6	0	0	82	10	138
2017	More than 20 years in the federal public service	58	34	3	2	2	0	0	93	4	43
2014	Less than 3 years in the federal public service	47	29	6	12	0	0	6	81	13	17
2014	3 to 10 years in the federal public service	40	31	12	10	7	0	0	71	17	155
2014	11 to 20 years in the federal public service	43	36	9	6	6	0	1	79	11	84
2014	More than 20 years in the federal public service	60	26	8	5	2	0	0	85	7	58
2011	Less than 3 years in the federal public service	38	51	3	3	3	0	3	91	6	35
2011	3 to 10 years in the federal public service	40	37	13	7	2	1	1	78	9	157
2011	11 to 20 years in the federal public service	44	33	2	11	8	0	2	79	20	50
2011	More than 20 years in the federal public service	48	39	10	1	1	0	0	88	3	70

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	14	11	7	6	4	27	65	19	34
2017	3 to 10 years in the federal public service	30	22	14	8	11	5	10	61	23	130
2017	11 to 20 years in the federal public service	27	23	14	6	16	3	11	58	26	138
2017	More than 20 years in the federal public service	34	16	10	9	2	2	27	70	16	43
2014	Less than 3 years in the federal public service	24	29	6	6	18	12	6	64	29	17
2014	3 to 10 years in the federal public service	29	24	13	15	14	0	4	55	31	156
2014	11 to 20 years in the federal public service	28	22	13	10	13	1	14	58	27	85
2014	More than 20 years in the federal public service	39	15	12	5	7	0	23	70	15	58
2011	Less than 3 years in the federal public service	27	14	21	8	5	5	19	54	18	35
2011	3 to 10 years in the federal public service	27	29	14	13	7	2	9	62	22	157
2011	11 to 20 years in the federal public service	33	18	15	8	17	0	9	56	27	50
2011	More than 20 years in the federal public service	30	24	14	8	6	1	17	66	17	70
2008	Less than 3 years in the federal public service	30	18	13	13	5	13	10	61	23	80
2008	3 to 10 years in the federal public service	35	17	9	14	12	2	11	60	30	119
2008	11 to 20 years in the federal public service	18	34	9	11	14	0	14	61	29	44
2008	More than 20 years in the federal public service	38	24	4	8	15	1	11	69	27	85

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	26	7	0	0	0	5	93	0	34
2017	3 to 10 years in the federal public service	46	37	11	5	1	0	1	84	5	130
2017	11 to 20 years in the federal public service	41	42	11	3	4	0	1	83	6	138
2017	More than 20 years in the federal public service	64	24	9	4	0	0	0	87	4	43
2014	Less than 3 years in the federal public service	24	59	18	0	0	0	0	82	0	17
2014	3 to 10 years in the federal public service	36	33	19	10	2	0	0	69	11	156
2014	11 to 20 years in the federal public service	27	52	10	8	3	0	0	78	11	85
2014	More than 20 years in the federal public service	42	31	13	12	0	0	2	74	12	57
2011	Less than 3 years in the federal public service	29	54	14	3	0	0	0	83	3	35
2011	3 to 10 years in the federal public service	31	38	19	7	5	0	0	69	12	157
2011	11 to 20 years in the federal public service	28	37	22	6	8	0	0	65	13	51
2011	More than 20 years in the federal public service	38	34	18	8	3	0	0	72	11	70
2008	Less than 3 years in the federal public service	35	42	13	6	3	0	1	78	9	79
2008	3 to 10 years in the federal public service	20	42	19	12	7	0	0	62	19	118
2008	11 to 20 years in the federal public service	18	41	27	7	5	2	0	60	12	44
2008	More than 20 years in the federal public service	24	34	24	12	6	0	1	58	18	85

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	12	13	2	0	4	8	83	2	34
2017	3 to 10 years in the federal public service	52	25	9	4	2	4	6	85	6	130
2017	11 to 20 years in the federal public service	56	22	7	5	5	3	2	82	10	138
2017	More than 20 years in the federal public service	65	14	7	2	7	3	2	82	10	43
2014	Less than 3 years in the federal public service	65	18	0	0	18	0	0	82	18	17
2014	3 to 10 years in the federal public service	44	29	5	6	5	6	5	81	12	156
2014	11 to 20 years in the federal public service	40	25	12	6	5	4	8	74	12	85
2014	More than 20 years in the federal public service	51	24	3	5	7	3	6	84	13	58
2011	Less than 3 years in the federal public service	43	27	5	3	5	11	5	84	10	35
2011	3 to 10 years in the federal public service	43	25	11	10	4	2	5	73	15	157
2011	11 to 20 years in the federal public service	49	22	10	10	8	0	2	73	18	50
2011	More than 20 years in the federal public service	53	25	1	3	3	9	7	92	7	70

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	37	34	29	34
2017	3 to 10 years in the federal public service	27	33	39	130
2017	11 to 20 years in the federal public service	32	36	31	138
2017	More than 20 years in the federal public service	31	43	25	43
2014	Less than 3 years in the federal public service	30	59	12	17
2014	3 to 10 years in the federal public service	23	43	35	156
2014	11 to 20 years in the federal public service	25	42	33	85
2014	More than 20 years in the federal public service	27	44	29	58
2011	Less than 3 years in the federal public service	27	32	40	35
2011	3 to 10 years in the federal public service	27	37	36	157
2011	11 to 20 years in the federal public service	30	46	24	51
2011	More than 20 years in the federal public service	27	45	28	70

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	18	23	0	53	6	13
2017	3 to 10 years in the federal public service	5	23	56	10	0	5	36
2017	11 to 20 years in the federal public service	12	24	52	7	0	5	44
2017	More than 20 years in the federal public service	51	14	36	0	0	0	14
2014	3 to 10 years in the federal public service	0	24	58	11	9999	8	36
2014	11 to 20 years in the federal public service	27	36	37	0	9999	0	21
2014	More than 20 years in the federal public service	63	12	12	0	9999	13	16
2011	3 to 10 years in the federal public service	14	20	50	7	9999	9	43
2011	11 to 20 years in the federal public service	6	25	63	0	9999	6	15
2011	More than 20 years in the federal public service	80	5	5	10	9999	0	19

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	39	11	0	0	0	0	89	0	34
2017	3 to 10 years in the federal public service	45	45	3	1	4	1	1	91	6	130
2017	11 to 20 years in the federal public service	54	36	5	3	1	0	0	91	4	138
2017	More than 20 years in the federal public service	52	35	13	0	0	0	0	87	0	43
2014	Less than 3 years in the federal public service	53	41	6	0	0	0	0	94	0	17
2014	3 to 10 years in the federal public service	43	38	8	8	2	1	0	82	10	156
2014	11 to 20 years in the federal public service	45	37	13	3	0	2	0	85	3	85
2014	More than 20 years in the federal public service	59	34	5	2	0	0	0	93	2	58
2011	Less than 3 years in the federal public service	34	36	22	8	0	0	0	70	8	35
2011	3 to 10 years in the federal public service	44	41	8	4	4	0	0	85	8	157
2011	11 to 20 years in the federal public service	53	38	6	4	0	0	0	91	4	51
2011	More than 20 years in the federal public service	62	31	4	3	0	0	0	93	3	70
2008	Less than 3 years in the federal public service	50	41	5	4	0	0	0	91	4	80
2008	3 to 10 years in the federal public service	54	29	13	3	2	0	0	82	4	119
2008	11 to 20 years in the federal public service	43	50	0	5	2	0	0	93	7	44
2008	More than 20 years in the federal public service	60	31	5	2	0	2	0	93	2	85

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	24	10	10	0	8	0	79	11	34
2017	3 to 10 years in the federal public service	25	48	13	6	4	1	1	76	11	130
2017	11 to 20 years in the federal public service	44	45	6	5	0	0	0	90	5	138
2017	More than 20 years in the federal public service	39	47	10	2	0	2	0	88	2	43
2014	Less than 3 years in the federal public service	59	30	6	0	6	0	0	88	6	17
2014	3 to 10 years in the federal public service	36	51	8	1	2	1	0	88	3	156
2014	11 to 20 years in the federal public service	44	47	7	2	0	0	0	91	2	85
2014	More than 20 years in the federal public service	55	39	7	0	0	0	0	93	0	58
2011	Less than 3 years in the federal public service	43	38	11	6	0	3	0	83	6	35
2011	3 to 10 years in the federal public service	27	48	12	6	5	2	0	77	11	156
2011	11 to 20 years in the federal public service	35	50	11	4	0	0	0	85	4	51
2011	More than 20 years in the federal public service	38	40	16	4	0	1	0	79	4	70

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	9	33	18	20	5	10	44	18	33
2017	3 to 10 years in the federal public service	5	18	44	19	12	0	2	31	24	129
2017	11 to 20 years in the federal public service	7	23	33	25	11	0	1	36	31	137
2017	More than 20 years in the federal public service	5	11	37	25	19	0	2	45	17	43
2014	Less than 3 years in the federal public service	6	18	35	35	6	0	0	41	24	17
2014	3 to 10 years in the federal public service	9	22	43	17	7	1	1	25	32	155
2014	11 to 20 years in the federal public service	7	30	37	15	8	2	0	24	38	85
2014	More than 20 years in the federal public service	7	24	40	18	11	0	0	30	31	58
2011	Less than 3 years in the federal public service	11	17	19	26	14	0	14	46	32	35
2011	3 to 10 years in the federal public service	7	27	38	19	7	0	1	27	35	157
2011	11 to 20 years in the federal public service	9	33	32	15	11	0	0	26	43	51
2011	More than 20 years in the federal public service	10	16	33	27	10	0	4	38	27	70
2008	Less than 3 years in the federal public service	11	16	29	31	8	0	5	41	29	80
2008	3 to 10 years in the federal public service	11	27	35	18	8	1	0	26	38	119
2008	11 to 20 years in the federal public service	20	32	36	7	5	0	0	11	52	44
2008	More than 20 years in the federal public service	6	36	38	14	5	0	1	19	43	85

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	7	33	10	32	8	10	51	9	33
2017	3 to 10 years in the federal public service	9	15	30	28	14	1	3	44	24	129
2017	11 to 20 years in the federal public service	3	14	35	29	15	1	4	46	17	137
2017	More than 20 years in the federal public service	3	9	36	34	14	0	5	50	12	43
2014	Less than 3 years in the federal public service	6	12	12	35	29	0	6	69	19	17
2014	3 to 10 years in the federal public service	5	7	23	36	24	3	2	63	13	156
2014	11 to 20 years in the federal public service	5	8	23	37	20	5	2	61	14	85
2014	More than 20 years in the federal public service	3	10	24	33	23	0	7	60	14	58
2011	Less than 3 years in the federal public service	11	8	14	29	22	3	14	61	23	35
2011	3 to 10 years in the federal public service	7	9	17	39	20	2	5	64	17	157
2011	11 to 20 years in the federal public service	4	15	34	27	16	2	2	45	19	51
2011	More than 20 years in the federal public service	0	7	27	31	20	1	13	60	8	70
2008	Less than 3 years in the federal public service	3	13	20	31	23	5	6	61	17	80
2008	3 to 10 years in the federal public service	6	13	28	34	16	2	2	52	19	118
2008	11 to 20 years in the federal public service	5	20	45	18	7	2	2	26	26	44
2008	More than 20 years in the federal public service	2	20	35	28	11	0	4	40	23	85

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	10	34	10	29	2	10	44	17	34
2017	3 to 10 years in the federal public service	12	14	33	27	10	1	2	39	27	129
2017	11 to 20 years in the federal public service	9	19	35	22	11	1	2	35	29	137
2017	More than 20 years in the federal public service	7	14	23	23	25	2	5	52	23	43
2014	Less than 3 years in the federal public service	6	18	41	18	12	0	6	31	25	17
2014	3 to 10 years in the federal public service	13	23	32	22	5	2	4	28	39	156
2014	11 to 20 years in the federal public service	8	18	38	17	18	0	1	35	27	85
2014	More than 20 years in the federal public service	10	22	30	21	13	0	3	36	33	58
2011	Less than 3 years in the federal public service	11	16	8	29	19	3	14	57	33	35
2011	3 to 10 years in the federal public service	9	19	33	25	11	1	2	37	29	157
2011	11 to 20 years in the federal public service	7	26	18	31	15	0	2	47	34	51
2011	More than 20 years in the federal public service	4	19	23	35	8	4	6	48	26	70
2008	Less than 3 years in the federal public service	8	25	34	15	9	4	6	26	36	80
2008	3 to 10 years in the federal public service	10	25	32	21	10	1	1	32	35	118
2008	11 to 20 years in the federal public service	7	34	39	9	9	0	2	19	42	44
2008	More than 20 years in the federal public service	11	20	37	20	5	1	6	27	33	84

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	4	9	22	52	2	10	85	5	32
2017	3 to 10 years in the federal public service	5	9	34	34	15	0	3	51	14	129
2017	11 to 20 years in the federal public service	8	11	40	29	11	0	1	41	19	136
2017	More than 20 years in the federal public service	2	9	30	36	20	0	3	57	11	42
2014	Less than 3 years in the federal public service	0	18	23	41	18	0	0	59	18	17
2014	3 to 10 years in the federal public service	8	19	42	21	7	2	3	29	28	155
2014	11 to 20 years in the federal public service	9	21	34	23	10	1	1	34	31	85
2014	More than 20 years in the federal public service	5	12	34	30	15	0	3	47	18	57
2011	Less than 3 years in the federal public service	5	6	19	34	19	3	14	64	13	35
2011	3 to 10 years in the federal public service	7	19	39	25	9	1	1	34	27	157
2011	11 to 20 years in the federal public service	11	32	17	26	15	0	0	40	43	51
2011	More than 20 years in the federal public service	5	24	38	18	11	0	4	30	31	70
2008	Less than 3 years in the federal public service	3	13	28	35	19	3	1	56	16	80
2008	3 to 10 years in the federal public service	8	20	39	22	8	2	1	30	29	119
2008	11 to 20 years in the federal public service	7	32	48	9	2	2	0	12	40	44
2008	More than 20 years in the federal public service	13	19	41	19	7	0	1	26	32	85

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	6	11	19	41	5	19	77	8	33
2017	3 to 10 years in the federal public service	13	12	27	25	19	1	4	45	26	129
2017	11 to 20 years in the federal public service	10	21	29	23	15	1	1	39	32	137
2017	More than 20 years in the federal public service	5	21	28	23	17	0	7	43	27	43
2014	Less than 3 years in the federal public service	6	6	23	35	24	0	6	62	13	17
2014	3 to 10 years in the federal public service	13	27	33	12	9	4	2	22	43	156
2014	11 to 20 years in the federal public service	18	26	29	15	9	2	0	25	45	85
2014	More than 20 years in the federal public service	9	28	30	20	12	0	2	32	37	57
2011	Less than 3 years in the federal public service	5	5	25	12	36	0	16	58	13	35
2011	3 to 10 years in the federal public service	14	18	30	22	12	1	3	35	34	157
2011	11 to 20 years in the federal public service	12	38	22	17	7	0	4	25	52	51
2011	More than 20 years in the federal public service	22	21	26	18	8	0	6	28	45	70
2008	Less than 3 years in the federal public service	8	9	19	28	28	3	8	61	18	80
2008	3 to 10 years in the federal public service	16	19	26	25	11	1	1	37	36	118
2008	11 to 20 years in the federal public service	25	30	32	11	2	0	0	14	55	44
2008	More than 20 years in the federal public service	18	34	28	12	6	0	2	18	53	85

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	12	18	37	9	10	68	17	33
2017	3 to 10 years in the federal public service	9	17	27	24	18	1	3	44	28	129
2017	11 to 20 years in the federal public service	11	17	24	29	16	1	3	47	29	137
2017	More than 20 years in the federal public service	9	19	33	30	7	0	2	37	29	43
2014	Less than 3 years in the federal public service	0	12	18	23	18	18	12	58	17	17
2014	3 to 10 years in the federal public service	6	9	23	33	17	7	4	57	17	156
2014	11 to 20 years in the federal public service	3	9	28	32	22	3	1	57	13	85
2014	More than 20 years in the federal public service	2	13	24	33	25	2	2	60	15	58
2011	Less than 3 years in the federal public service	5	11	5	16	41	5	16	72	21	35
2011	3 to 10 years in the federal public service	1	15	22	34	21	4	4	59	17	157
2011	11 to 20 years in the federal public service	0	20	39	17	20	0	4	38	21	51
2011	More than 20 years in the federal public service	4	18	28	27	14	1	8	45	24	70
2008	Less than 3 years in the federal public service	5	10	11	29	20	14	11	65	20	80
2008	3 to 10 years in the federal public service	8	9	31	29	18	3	2	49	18	118
2008	11 to 20 years in the federal public service	9	27	30	23	7	0	5	31	38	44
2008	More than 20 years in the federal public service	9	15	32	26	6	2	9	36	28	85

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	6	30	24	20	9	8	53	10	33
2017	3 to 10 years in the federal public service	9	14	38	21	14	0	4	36	25	130
2017	11 to 20 years in the federal public service	9	13	35	26	12	4	1	40	23	138
2017	More than 20 years in the federal public service	7	19	23	18	28	0	5	49	27	43
2014	Less than 3 years in the federal public service	6	12	41	6	24	12	0	33	20	17
2014	3 to 10 years in the federal public service	13	15	40	21	7	2	2	30	29	156
2014	11 to 20 years in the federal public service	6	20	32	27	10	5	1	39	27	85
2014	More than 20 years in the federal public service	7	10	42	24	13	0	5	39	17	58

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	21	9	5	0	5	86	5	34
2017	3 to 10 years in the federal public service	43	36	6	11	4	1	80	14	130
2017	11 to 20 years in the federal public service	51	27	6	6	8	3	80	14	137
2017	More than 20 years in the federal public service	55	19	12	2	9	3	76	12	43
2014	Less than 3 years in the federal public service	64	36	0	0	0	0	100	0	17
2014	3 to 10 years in the federal public service	40	29	9	12	10	1	69	22	155
2014	11 to 20 years in the federal public service	43	29	11	8	8	0	72	17	85
2014	More than 20 years in the federal public service	55	25	2	13	3	2	82	17	58

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	7	11	0	0	5	89	0	34
2017	3 to 10 years in the federal public service	45	37	10	6	2	0	82	8	130
2017	11 to 20 years in the federal public service	48	38	3	7	3	1	86	11	138
2017	More than 20 years in the federal public service	57	33	10	0	0	0	90	0	43
2014	Less than 3 years in the federal public service	47	35	6	6	0	6	87	6	17
2014	3 to 10 years in the federal public service	41	40	7	7	5	0	81	12	156
2014	11 to 20 years in the federal public service	44	39	8	5	5	0	83	9	85
2014	More than 20 years in the federal public service	53	35	0	10	2	0	88	12	58

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	30	7	2	0	8	0	90	2	34
2017	3 to 10 years in the federal public service	33	41	11	4	5	6	0	78	10	130
2017	11 to 20 years in the federal public service	37	42	10	4	4	3	0	81	8	138
2017	More than 20 years in the federal public service	41	36	11	5	2	2	3	81	7	43
2014	Less than 3 years in the federal public service	65	24	0	0	0	12	0	100	0	17
2014	3 to 10 years in the federal public service	44	40	4	5	5	2	1	86	10	156
2014	11 to 20 years in the federal public service	46	42	7	0	3	1	0	89	3	85
2014	More than 20 years in the federal public service	55	31	7	2	0	5	0	91	2	58

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	30	6	2	0	5	0	91	2	34
2017	3 to 10 years in the federal public service	38	45	9	4	2	2	0	84	7	130
2017	11 to 20 years in the federal public service	41	38	10	9	1	1	0	80	10	138
2017	More than 20 years in the federal public service	40	47	9	4	0	0	0	86	4	43
2014	Less than 3 years in the federal public service	77	12	6	6	0	0	0	88	6	17
2014	3 to 10 years in the federal public service	39	39	9	4	7	2	0	79	11	156
2014	11 to 20 years in the federal public service	40	45	10	1	2	1	0	86	3	85
2014	More than 20 years in the federal public service	47	35	9	3	3	3	0	84	7	58
2011	Less than 3 years in the federal public service	54	30	5	5	3	0	3	86	8	35
2011	3 to 10 years in the federal public service	34	39	13	5	6	3	0	76	11	156
2011	11 to 20 years in the federal public service	33	37	21	7	0	2	0	71	8	51
2011	More than 20 years in the federal public service	37	40	11	3	4	5	0	81	7	69

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	26	2	2	0	5	0	96	2	34
2017	3 to 10 years in the federal public service	49	40	5	4	2	0	0	89	7	130
2017	11 to 20 years in the federal public service	49	33	8	7	2	0	0	83	9	138
2017	More than 20 years in the federal public service	61	31	5	0	2	0	0	93	2	43
2014	Less than 3 years in the federal public service	82	18	0	0	0	0	0	100	0	17
2014	3 to 10 years in the federal public service	48	37	3	5	6	0	0	86	11	156
2014	11 to 20 years in the federal public service	39	49	3	3	4	1	0	90	7	85
2014	More than 20 years in the federal public service	53	32	8	5	2	0	0	85	7	57
2011	Less than 3 years in the federal public service	69	25	3	3	0	0	0	94	3	34
2011	3 to 10 years in the federal public service	44	39	9	4	4	0	0	83	9	157
2011	11 to 20 years in the federal public service	42	40	6	11	2	0	0	81	13	51
2011	More than 20 years in the federal public service	48	37	8	3	3	0	1	86	6	70
2008	Less than 3 years in the federal public service	58	33	9	1	0	0	0	90	1	80
2008	3 to 10 years in the federal public service	53	25	14	3	5	1	0	79	8	118
2008	11 to 20 years in the federal public service	39	45	9	5	2	0	0	84	7	44
2008	More than 20 years in the federal public service	35	46	8	7	4	0	0	81	11	84

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	26	10	2	0	10	4	86	2	34
2017	3 to 10 years in the federal public service	28	30	13	12	5	7	5	66	19	130
2017	11 to 20 years in the federal public service	29	32	14	8	8	5	3	67	17	137
2017	More than 20 years in the federal public service	23	47	11	7	5	7	0	75	12	43
2014	Less than 3 years in the federal public service	47	12	12	0	6	18	6	77	8	17
2014	3 to 10 years in the federal public service	20	34	16	6	10	7	7	63	18	156
2014	11 to 20 years in the federal public service	25	31	13	11	7	7	6	65	21	85
2014	More than 20 years in the federal public service	39	25	20	7	7	2	2	66	14	58

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	33	7	0	0	15	0	92	0	34
2017	3 to 10 years in the federal public service	40	46	8	2	1	2	0	88	4	130
2017	11 to 20 years in the federal public service	45	46	5	2	1	1	0	92	3	138
2017	More than 20 years in the federal public service	59	34	7	0	0	0	0	93	0	43
2014	Less than 3 years in the federal public service	59	23	6	6	0	6	0	87	6	17
2014	3 to 10 years in the federal public service	47	35	11	4	2	1	0	83	6	155
2014	11 to 20 years in the federal public service	52	35	5	6	0	1	1	89	6	85
2014	More than 20 years in the federal public service	56	32	7	5	0	0	0	88	5	58
2011	Less than 3 years in the federal public service	46	38	8	3	0	3	3	88	3	35
2011	3 to 10 years in the federal public service	39	41	11	4	2	4	0	83	6	156
2011	11 to 20 years in the federal public service	40	46	11	0	2	0	0	87	2	51
2011	More than 20 years in the federal public service	41	46	9	1	0	1	1	89	1	70

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	24	12	7	10	0	2	70	17	34
2017	3 to 10 years in the federal public service	30	35	13	12	3	6	2	70	16	130
2017	11 to 20 years in the federal public service	34	37	11	9	6	2	0	73	16	138
2017	More than 20 years in the federal public service	27	49	14	4	2	3	0	78	7	43
2014	Less than 3 years in the federal public service	59	30	6	6	0	0	0	88	6	17
2014	3 to 10 years in the federal public service	32	34	14	7	9	4	0	69	17	156
2014	11 to 20 years in the federal public service	39	37	5	10	6	3	0	78	17	85
2014	More than 20 years in the federal public service	50	35	7	5	2	2	0	86	7	58
2011	Less than 3 years in the federal public service	25	24	11	19	5	10	5	58	29	35
2011	3 to 10 years in the federal public service	36	31	10	8	8	6	1	73	17	156
2011	11 to 20 years in the federal public service	34	29	19	11	6	2	0	64	17	51
2011	More than 20 years in the federal public service	33	40	13	1	3	5	4	81	5	70
2008	Less than 3 years in the federal public service	36	28	16	10	4	4	3	68	15	80
2008	3 to 10 years in the federal public service	34	30	9	8	11	8	0	69	21	119
2008	11 to 20 years in the federal public service	30	34	14	11	7	5	0	67	19	44
2008	More than 20 years in the federal public service	31	45	7	3	5	2	6	84	9	86

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	31	12	14	14	9	0	56	31	34
2017	3 to 10 years in the federal public service	16	33	25	12	6	6	2	54	19	130
2017	11 to 20 years in the federal public service	24	35	19	9	5	7	1	64	16	138
2017	More than 20 years in the federal public service	25	25	33	7	0	4	5	56	7	43
2014	Less than 3 years in the federal public service	23	23	12	12	6	18	6	61	23	17
2014	3 to 10 years in the federal public service	14	30	22	17	5	11	1	50	25	156
2014	11 to 20 years in the federal public service	27	32	22	7	6	7	0	63	14	85
2014	More than 20 years in the federal public service	31	34	15	8	3	7	2	71	13	58
2011	Less than 3 years in the federal public service	8	30	23	11	5	14	8	49	21	35
2011	3 to 10 years in the federal public service	11	28	24	18	8	10	2	44	29	157
2011	11 to 20 years in the federal public service	11	31	22	24	6	6	0	45	31	51
2011	More than 20 years in the federal public service	15	45	15	9	7	6	3	66	18	70

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	34	15	3	2	14	0	77	5	34
2017	3 to 10 years in the federal public service	12	20	13	17	14	19	5	42	41	130
2017	11 to 20 years in the federal public service	10	23	21	14	17	13	2	39	36	138
2017	More than 20 years in the federal public service	22	24	21	9	10	9	5	53	22	43
2014	Less than 3 years in the federal public service	6	23	12	6	6	35	12	55	22	17
2014	3 to 10 years in the federal public service	12	13	23	16	15	18	3	32	39	156
2014	11 to 20 years in the federal public service	17	15	19	12	19	12	6	38	38	85
2014	More than 20 years in the federal public service	13	27	17	17	13	12	2	46	34	58
2011	Less than 3 years in the federal public service	8	23	16	5	5	22	19	54	19	35
2011	3 to 10 years in the federal public service	12	14	18	16	15	20	5	35	41	157
2011	11 to 20 years in the federal public service	12	13	19	17	28	9	2	29	50	51
2011	More than 20 years in the federal public service	10	20	14	10	15	23	8	43	36	70

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	40	0	10	0	90	10	34
2017	3 to 10 years in the federal public service	35	52	3	7	3	87	10	130
2017	11 to 20 years in the federal public service	41	45	7	5	2	87	7	138
2017	More than 20 years in the federal public service	57	34	9	0	0	91	0	43
2014	Less than 3 years in the federal public service	56	44	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	33	47	5	10	5	80	15	156
2014	11 to 20 years in the federal public service	36	53	1	9	1	89	10	85
2014	More than 20 years in the federal public service	51	47	2	0	0	98	0	58
2011	Less than 3 years in the federal public service	45	44	8	3	0	89	3	35
2011	3 to 10 years in the federal public service	43	44	6	6	0	88	6	157
2011	11 to 20 years in the federal public service	45	49	0	4	2	94	6	51
2011	More than 20 years in the federal public service	54	39	4	1	1	93	3	70
2008	Less than 3 years in the federal public service	49	40	5	6	0	89	6	80
2008	3 to 10 years in the federal public service	41	47	3	8	1	88	8	119
2008	11 to 20 years in the federal public service	57	34	0	7	2	91	9	44
2008	More than 20 years in the federal public service	62	29	4	4	1	92	5	85

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	28	11	12	4	0	72	16	34
2017	3 to 10 years in the federal public service	43	33	7	9	9	0	76	17	130
2017	11 to 20 years in the federal public service	51	32	4	8	5	0	83	13	138
2017	More than 20 years in the federal public service	52	32	9	7	0	0	84	7	43
2014	Less than 3 years in the federal public service	53	35	0	6	6	0	88	12	17
2014	3 to 10 years in the federal public service	38	36	9	11	6	0	75	16	156
2014	11 to 20 years in the federal public service	48	35	6	9	2	0	83	11	85
2014	More than 20 years in the federal public service	62	20	5	12	2	0	82	13	58
2011	Less than 3 years in the federal public service	36	50	14	0	0	0	86	0	35
2011	3 to 10 years in the federal public service	44	36	9	8	2	1	80	10	157
2011	11 to 20 years in the federal public service	38	47	4	8	4	0	85	11	51
2011	More than 20 years in the federal public service	58	26	5	8	3	0	84	11	70

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	36	3	3	0	0	95	3	34
2017	3 to 10 years in the federal public service	49	32	8	7	3	1	82	10	130
2017	11 to 20 years in the federal public service	58	30	7	3	2	0	88	5	138
2017	More than 20 years in the federal public service	69	24	7	0	0	0	93	0	43
2014	Less than 3 years in the federal public service	59	30	6	6	0	0	88	6	17
2014	3 to 10 years in the federal public service	42	38	9	8	2	0	80	10	156
2014	11 to 20 years in the federal public service	43	43	12	0	1	0	86	1	85
2014	More than 20 years in the federal public service	53	37	8	2	0	0	90	2	58

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	19	5	2	0	6	0	93	2	34
2017	3 to 10 years in the federal public service	62	25	5	7	1	0	0	87	8	129
2017	11 to 20 years in the federal public service	62	27	4	4	1	1	0	90	6	137
2017	More than 20 years in the federal public service	75	15	7	0	2	0	0	91	2	43
2014	Less than 3 years in the federal public service	82	18	0	0	0	0	0	100	0	17
2014	3 to 10 years in the federal public service	63	24	6	5	1	1	0	88	6	156
2014	11 to 20 years in the federal public service	66	25	2	5	1	1	0	92	6	85
2014	More than 20 years in the federal public service	77	16	2	5	0	0	0	93	5	58
2011	Less than 3 years in the federal public service	60	37	0	0	3	0	0	97	3	35
2011	3 to 10 years in the federal public service	62	30	2	3	2	0	0	93	5	157
2011	11 to 20 years in the federal public service	70	21	4	4	2	0	0	91	6	51
2011	More than 20 years in the federal public service	73	25	1	0	0	0	1	99	0	70
2008	Less than 3 years in the federal public service	58	30	6	5	1	0	0	88	6	80
2008	3 to 10 years in the federal public service	68	22	4	4	2	0	0	90	6	119
2008	11 to 20 years in the federal public service	64	20	7	5	2	2	0	86	7	44
2008	More than 20 years in the federal public service	80	12	5	2	1	0	0	92	4	85

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	13	3	14	2	0	0	81	16	34
2017	3 to 10 years in the federal public service	50	21	11	14	5	0	0	71	18	130
2017	11 to 20 years in the federal public service	56	25	5	10	3	0	1	82	14	138
2017	More than 20 years in the federal public service	58	27	8	7	0	0	0	85	7	43
2014	Less than 3 years in the federal public service	76	18	6	0	0	0	0	94	0	17
2014	3 to 10 years in the federal public service	40	30	14	10	6	0	0	70	16	156
2014	11 to 20 years in the federal public service	52	30	9	9	0	0	0	82	9	85
2014	More than 20 years in the federal public service	67	15	5	12	0	0	2	83	12	58
2011	Less than 3 years in the federal public service	52	19	21	5	3	0	0	71	8	35
2011	3 to 10 years in the federal public service	48	28	8	12	4	0	1	76	16	157
2011	11 to 20 years in the federal public service	43	31	13	11	2	0	0	74	13	51
2011	More than 20 years in the federal public service	63	19	5	8	3	1	0	83	11	70
2008	Less than 3 years in the federal public service	39	31	9	20	1	0	0	70	21	80
2008	3 to 10 years in the federal public service	45	25	5	16	8	0	1	70	25	119
2008	11 to 20 years in the federal public service	39	30	7	16	9	0	0	68	25	44
2008	More than 20 years in the federal public service	56	20	7	9	7	0	0	76	16	85

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	23	3	0	12	0	0	85	12	34
2017	3 to 10 years in the federal public service	57	20	8	11	3	0	1	78	14	130
2017	11 to 20 years in the federal public service	64	25	4	5	1	0	1	90	6	137
2017	More than 20 years in the federal public service	67	24	7	2	0	0	0	91	2	43
2014	Less than 3 years in the federal public service	71	24	6	0	0	0	0	94	0	17
2014	3 to 10 years in the federal public service	54	30	4	5	5	0	2	86	10	156
2014	11 to 20 years in the federal public service	62	26	2	9	1	0	0	88	10	85
2014	More than 20 years in the federal public service	72	21	2	2	0	0	4	97	2	58
2011	Less than 3 years in the federal public service	49	30	5	10	3	0	3	81	13	35
2011	3 to 10 years in the federal public service	57	29	4	7	3	0	0	86	10	157
2011	11 to 20 years in the federal public service	58	31	4	8	0	0	0	89	8	51
2011	More than 20 years in the federal public service	70	22	3	3	0	0	3	95	3	70
2008	Less than 3 years in the federal public service	54	25	3	15	4	0	0	79	19	80
2008	3 to 10 years in the federal public service	55	24	4	8	6	0	2	81	15	119
2008	11 to 20 years in the federal public service	64	23	7	2	2	2	0	88	5	44
2008	More than 20 years in the federal public service	65	26	2	2	1	0	3	94	4	86

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	4	3	6	2	0	6	88	9	31
2017	3 to 10 years in the federal public service	78	12	4	2	1	1	1	93	4	130
2017	11 to 20 years in the federal public service	76	14	5	2	2	0	1	90	4	138
2017	More than 20 years in the federal public service	86	9	3	0	0	0	2	97	0	43
2014	Less than 3 years in the federal public service	94	6	0	0	0	0	0	100	0	17
2014	3 to 10 years in the federal public service	70	17	5	5	1	0	2	89	6	156
2014	11 to 20 years in the federal public service	67	20	4	3	1	0	3	91	5	85
2014	More than 20 years in the federal public service	87	8	0	0	2	0	3	98	2	58
2011	Less than 3 years in the federal public service	75	11	5	6	0	3	0	89	6	35
2011	3 to 10 years in the federal public service	70	19	5	4	1	0	1	90	5	157
2011	11 to 20 years in the federal public service	69	22	4	2	4	0	0	91	6	51
2011	More than 20 years in the federal public service	80	14	3	1	1	0	1	94	3	70
2008	Less than 3 years in the federal public service	80	11	0	4	4	0	1	92	8	80
2008	3 to 10 years in the federal public service	81	8	3	4	3	0	1	90	8	119
2008	11 to 20 years in the federal public service	75	18	2	5	0	0	0	93	5	44
2008	More than 20 years in the federal public service	85	8	1	2	2	0	1	94	5	86

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	17	9	6	6	2	2	78	13	34
2017	3 to 10 years in the federal public service	44	28	13	8	4	2	1	74	12	130
2017	11 to 20 years in the federal public service	55	30	7	6	2	0	0	85	8	138
2017	More than 20 years in the federal public service	58	32	7	0	2	0	0	91	2	43
2014	Less than 3 years in the federal public service	64	12	12	6	0	0	6	81	6	17
2014	3 to 10 years in the federal public service	44	30	8	10	3	1	3	77	14	156
2014	11 to 20 years in the federal public service	54	37	6	1	2	0	0	91	3	85
2014	More than 20 years in the federal public service	60	28	10	0	0	0	2	90	0	58

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	19	5	2	2	8	5	90	5	34
2017	3 to 10 years in the federal public service	59	26	5	4	1	5	1	89	6	130
2017	11 to 20 years in the federal public service	66	27	5	1	0	0	0	94	1	138
2017	More than 20 years in the federal public service	70	19	5	2	0	2	2	93	2	43
2014	Less than 3 years in the federal public service	47	18	0	6	0	29	0	91	9	17
2014	3 to 10 years in the federal public service	62	27	5	1	1	2	3	93	2	156
2014	11 to 20 years in the federal public service	68	27	1	1	1	1	0	96	2	85
2014	More than 20 years in the federal public service	65	28	4	2	0	0	2	95	2	58
2011	Less than 3 years in the federal public service	62	19	3	8	0	0	8	88	9	35
2011	3 to 10 years in the federal public service	59	34	5	0	1	1	1	94	1	157
2011	11 to 20 years in the federal public service	70	24	0	2	0	2	2	98	2	51
2011	More than 20 years in the federal public service	75	19	1	1	0	1	1	97	1	70
2008	Less than 3 years in the federal public service	53	28	9	3	0	4	5	88	3	80
2008	3 to 10 years in the federal public service	64	21	6	4	2	3	1	88	6	119
2008	11 to 20 years in the federal public service	64	23	5	5	2	0	2	88	7	44
2008	More than 20 years in the federal public service	68	15	8	6	0	0	2	86	6	85

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	22	78	130
2017	11 to 20 years in the federal public service	20	80	138
2014	3 to 10 years in the federal public service	23	77	156
2014	11 to 20 years in the federal public service	17	83	85
2014	More than 20 years in the federal public service	13	87	58

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	30
2017	11 to 20 years in the federal public service	58	27
2014	3 to 10 years in the federal public service	54	33
2014	11 to 20 years in the federal public service	47	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	83	30
2017	11 to 20 years in the federal public service	65	27
2014	3 to 10 years in the federal public service	62	33
2014	11 to 20 years in the federal public service	53	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	30
2017	11 to 20 years in the federal public service	27
2014	3 to 10 years in the federal public service	33
2014	11 to 20 years in the federal public service	15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	27
2014	3 to 10 years in the federal public service	0	33

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	27
2014	11 to 20 years in the federal public service	0	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	30
2017	11 to 20 years in the federal public service	47	27
2014	3 to 10 years in the federal public service	33	33
2014	11 to 20 years in the federal public service	47	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	41	30
2017	11 to 20 years in the federal public service	51	27
2014	3 to 10 years in the federal public service	58	33
2014	11 to 20 years in the federal public service	46	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	30
2017	11 to 20 years in the federal public service	48	27
2014	3 to 10 years in the federal public service	61	33
2014	11 to 20 years in the federal public service	47	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	30
2017	11 to 20 years in the federal public service	56	27
2014	3 to 10 years in the federal public service	64	33
2014	11 to 20 years in the federal public service	33	15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	30
2017	11 to 20 years in the federal public service	43	27
2014	3 to 10 years in the federal public service	32	33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	51	30
2017	11 to 20 years in the federal public service	62	27
2014	3 to 10 years in the federal public service	62	33
2014	11 to 20 years in the federal public service	67	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	30
2017	11 to 20 years in the federal public service	57	27
2014	3 to 10 years in the federal public service	41	33
2014	11 to 20 years in the federal public service	47	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	27
2014	3 to 10 years in the federal public service	33
2014	11 to 20 years in the federal public service	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	30

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	30
2017	11 to 20 years in the federal public service	59	27
2014	3 to 10 years in the federal public service	38	33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	30
2017	11 to 20 years in the federal public service	26	27
2014	3 to 10 years in the federal public service	20	33
2014	11 to 20 years in the federal public service	40	15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30
2017	11 to 20 years in the federal public service	0	27
2014	3 to 10 years in the federal public service	17	33

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	30
2017	11 to 20 years in the federal public service	64	27
2014	3 to 10 years in the federal public service	53	33
2014	11 to 20 years in the federal public service	60	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	30
2017	11 to 20 years in the federal public service	38	27
2014	3 to 10 years in the federal public service	18	33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	30
2014	3 to 10 years in the federal public service	18	33

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	30
2014	3 to 10 years in the federal public service	21	33

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	33

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30
2014	11 to 20 years in the federal public service	0	15

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	30
2017	11 to 20 years in the federal public service	28	27
2014	3 to 10 years in the federal public service	29	33

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	30
2014	3 to 10 years in the federal public service	16	32

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	26
2014	3 to 10 years in the federal public service	0	32

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	18	26
2014	11 to 20 years in the federal public service	0	15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	30
2014	3 to 10 years in the federal public service	13	32

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	18	26

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	22	26
2014	3 to 10 years in the federal public service	14	32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	30
2017	11 to 20 years in the federal public service	38	26
2014	3 to 10 years in the federal public service	39	32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	30
2017	11 to 20 years in the federal public service	22	26
2014	3 to 10 years in the federal public service	21	32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	53	30
2017	11 to 20 years in the federal public service	57	26
2014	3 to 10 years in the federal public service	63	32
2014	11 to 20 years in the federal public service	33	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	30
2017	11 to 20 years in the federal public service	46	26
2014	3 to 10 years in the federal public service	52	32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	79	21	30
2017	11 to 20 years in the federal public service	87	13	27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	23	11	2	0	18	21	78	3	34
2017	3 to 10 years in the federal public service	11	20	17	5	4	33	10	53	17	130
2017	11 to 20 years in the federal public service	7	22	16	8	10	32	6	46	28	138
2017	More than 20 years in the federal public service	25	21	23	0	2	19	10	65	3	43
2014	Less than 3 years in the federal public service	23	6	0	0	6	41	24	83	17	17
2014	3 to 10 years in the federal public service	7	14	21	4	8	39	8	38	23	156
2014	11 to 20 years in the federal public service	19	10	16	5	7	40	3	51	21	85
2014	More than 20 years in the federal public service	19	25	15	7	3	25	6	63	15	58

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	19	6	13	0	12	4	77	16	34
2017	3 to 10 years in the federal public service	24	34	16	6	6	13	1	67	14	130
2017	11 to 20 years in the federal public service	21	39	17	6	9	6	1	65	16	138
2017	More than 20 years in the federal public service	30	35	19	2	2	9	3	74	5	43
2014	Less than 3 years in the federal public service	37	19	6	0	6	31	0	82	9	16
2014	3 to 10 years in the federal public service	16	31	20	2	8	22	1	61	14	156
2014	11 to 20 years in the federal public service	25	31	11	3	7	20	2	72	14	85
2014	More than 20 years in the federal public service	31	29	22	3	3	11	0	68	8	58
2011	Less than 3 years in the federal public service	21	32	14	3	0	30	0	76	4	35
2011	3 to 10 years in the federal public service	29	35	20	4	4	9	0	70	8	157
2011	11 to 20 years in the federal public service	30	26	24	6	2	11	0	64	8	51
2011	More than 20 years in the federal public service	30	38	11	5	4	11	1	77	11	70

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	11	89	130
2017	11 to 20 years in the federal public service	6	94	138
2014	Less than 3 years in the federal public service	0	100	17
2014	3 to 10 years in the federal public service	9	91	156
2014	11 to 20 years in the federal public service	6	94	85

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	14
2014	3 to 10 years in the federal public service	50	13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	78	14
2014	3 to 10 years in the federal public service	93	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	0	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	14
2014	3 to 10 years in the federal public service	34	13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	14
2014	3 to 10 years in the federal public service	41	13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	0	13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	57	14
2014	3 to 10 years in the federal public service	76	12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	0	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	71	14
2014	3 to 10 years in the federal public service	71	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	48	14
2014	3 to 10 years in the federal public service	47	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	79	21	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	13	12	2	0	25	17	77	3	34
2017	3 to 10 years in the federal public service	9	19	17	1	4	42	9	55	12	129
2017	11 to 20 years in the federal public service	13	18	12	4	6	42	6	59	18	137
2017	More than 20 years in the federal public service	29	9	18	0	2	39	2	65	4	42
2014	Less than 3 years in the federal public service	23	12	0	6	0	47	12	86	14	17
2014	3 to 10 years in the federal public service	8	12	18	2	4	47	8	47	12	156
2014	11 to 20 years in the federal public service	12	18	16	2	2	44	6	59	9	85
2014	More than 20 years in the federal public service	20	27	11	3	2	37	0	74	8	58

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	17	12	8	0	12	2	77	9	34
2017	3 to 10 years in the federal public service	21	37	19	2	4	16	2	70	7	129
2017	11 to 20 years in the federal public service	30	31	14	4	4	15	2	74	10	138
2017	More than 20 years in the federal public service	36	37	15	2	2	7	0	79	5	42
2014	Less than 3 years in the federal public service	47	18	0	0	0	35	0	100	0	17
2014	3 to 10 years in the federal public service	17	33	18	5	3	24	1	66	10	155
2014	11 to 20 years in the federal public service	29	25	15	3	2	23	2	73	8	85
2014	More than 20 years in the federal public service	36	28	12	0	3	20	0	81	4	57
2011	Less than 3 years in the federal public service	37	27	8	3	3	22	0	82	7	35
2011	3 to 10 years in the federal public service	36	36	10	3	3	11	1	82	7	157
2011	11 to 20 years in the federal public service	32	39	13	2	2	11	0	81	4	51
2011	More than 20 years in the federal public service	38	34	11	4	1	11	1	82	6	70

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	22	78	130
2017	11 to 20 years in the federal public service	19	81	137
2017	More than 20 years in the federal public service	19	81	42
2014	3 to 10 years in the federal public service	12	88	156
2014	11 to 20 years in the federal public service	19	81	85

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	89	11	28
2017	11 to 20 years in the federal public service	77	23	27
2014	3 to 10 years in the federal public service	71	29	18
2014	11 to 20 years in the federal public service	66	34	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	65	16	8	11	81	11	25
2017	11 to 20 years in the federal public service	44	32	15	9	76	9	21
2014	3 to 10 years in the federal public service	51	49	0	0	100	0	14
2014	11 to 20 years in the federal public service	64	27	9	0	91	0	10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	15	24	17	10	6	16	35	34	34
2017	3 to 10 years in the federal public service	20	45	18	9	3	2	4	68	13	130
2017	11 to 20 years in the federal public service	25	49	11	3	1	1	12	84	4	138
2017	More than 20 years in the federal public service	26	42	21	0	0	0	10	76	0	43
2014	Less than 3 years in the federal public service	29	35	0	12	0	12	12	85	15	17
2014	3 to 10 years in the federal public service	14	48	20	6	6	1	5	66	13	156
2014	11 to 20 years in the federal public service	22	47	11	2	1	1	15	83	4	85
2014	More than 20 years in the federal public service	36	33	13	0	2	0	16	82	2	58
2011	Less than 3 years in the federal public service	5	36	8	22	3	6	21	56	34	35
2011	3 to 10 years in the federal public service	17	52	12	9	3	0	8	74	13	156
2011	11 to 20 years in the federal public service	26	46	11	6	2	0	9	79	8	51
2011	More than 20 years in the federal public service	29	46	4	3	0	1	17	92	3	70
2008	Less than 3 years in the federal public service	9	33	21	13	15	4	6	46	31	80
2008	3 to 10 years in the federal public service	18	49	12	8	3	1	9	75	12	118
2008	11 to 20 years in the federal public service	23	59	9	5	0	0	5	86	5	44
2008	More than 20 years in the federal public service	28	45	8	2	1	0	15	86	4	86

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	14	19	4	0	29	20	54	8	34
2017	3 to 10 years in the federal public service	9	17	18	7	4	36	8	47	20	129
2017	11 to 20 years in the federal public service	10	17	20	4	1	34	14	53	8	137
2017	More than 20 years in the federal public service	19	14	21	0	0	27	19	62	0	43
2014	Less than 3 years in the federal public service	6	12	12	0	0	59	12	60	0	17
2014	3 to 10 years in the federal public service	4	15	22	4	4	41	12	39	15	155
2014	11 to 20 years in the federal public service	11	22	13	2	1	40	11	67	7	85
2014	More than 20 years in the federal public service	15	25	16	8	2	28	6	61	15	58
2011	Less than 3 years in the federal public service	5	16	5	3	5	43	22	61	23	35
2011	3 to 10 years in the federal public service	5	18	26	2	3	33	13	42	10	156
2011	11 to 20 years in the federal public service	7	17	21	7	0	28	20	46	14	51
2011	More than 20 years in the federal public service	21	19	19	3	1	23	15	63	6	70

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	7	15	2	0	20	18	73	3	34
2017	3 to 10 years in the federal public service	42	25	10	1	1	15	5	85	3	130
2017	11 to 20 years in the federal public service	38	29	6	2	2	12	10	86	5	138
2017	More than 20 years in the federal public service	41	33	5	0	0	7	14	94	0	43
2014	Less than 3 years in the federal public service	23	35	0	6	0	23	12	91	9	17
2014	3 to 10 years in the federal public service	26	35	17	2	3	11	5	73	6	156
2014	11 to 20 years in the federal public service	31	27	8	3	4	11	15	80	9	85
2014	More than 20 years in the federal public service	40	30	13	0	0	3	14	84	0	58
2011	Less than 3 years in the federal public service	24	14	11	0	3	31	17	73	5	34
2011	3 to 10 years in the federal public service	34	32	10	6	1	9	8	80	8	156
2011	11 to 20 years in the federal public service	33	26	17	4	0	11	9	74	5	51
2011	More than 20 years in the federal public service	31	31	11	4	1	4	17	79	7	70
2008	Less than 3 years in the federal public service	29	19	14	1	1	29	8	75	4	80
2008	3 to 10 years in the federal public service	33	31	12	3	1	12	8	80	5	118
2008	11 to 20 years in the federal public service	27	57	5	0	0	7	5	95	0	44
2008	More than 20 years in the federal public service	32	32	7	5	2	7	15	82	9	85

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	12	19	0	0	24	16	69	0	34
2017	3 to 10 years in the federal public service	32	31	12	5	1	15	4	78	8	130
2017	11 to 20 years in the federal public service	31	30	9	4	3	13	10	79	10	137
2017	More than 20 years in the federal public service	41	31	12	0	0	4	12	86	0	43
2014	Less than 3 years in the federal public service	23	30	0	0	6	29	12	90	10	17
2014	3 to 10 years in the federal public service	21	34	17	4	3	15	5	69	9	156
2014	11 to 20 years in the federal public service	30	19	15	7	1	14	14	68	11	85
2014	More than 20 years in the federal public service	32	32	12	0	2	8	14	82	2	58
2011	Less than 3 years in the federal public service	23	14	14	0	3	25	22	69	5	35
2011	3 to 10 years in the federal public service	28	34	15	4	0	12	7	77	5	156
2011	11 to 20 years in the federal public service	33	32	11	4	2	9	9	79	7	51
2011	More than 20 years in the federal public service	36	23	10	7	1	7	15	77	11	70
2008	Less than 3 years in the federal public service	29	25	14	0	0	23	10	80	0	80
2008	3 to 10 years in the federal public service	32	31	11	7	1	10	8	77	9	118
2008	11 to 20 years in the federal public service	23	43	16	5	2	5	7	74	8	44
2008	More than 20 years in the federal public service	28	40	6	1	5	6	15	85	7	86

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	26	7	0	0	0	5	93	0	34
2017	3 to 10 years in the federal public service	58	23	8	4	4	2	2	84	8	129
2017	11 to 20 years in the federal public service	58	22	8	4	4	3	0	83	9	137
2017	More than 20 years in the federal public service	66	16	7	4	2	5	0	86	7	43

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	19	6	0	0	2	5	93	0	34
2017	3 to 10 years in the federal public service	62	21	6	4	5	2	1	85	9	130
2017	11 to 20 years in the federal public service	56	27	7	4	5	1	0	84	9	138
2017	More than 20 years in the federal public service	63	18	7	0	5	7	0	87	5	43

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	38	2	10	0	10	0	86	11	34
2017	3 to 10 years in the federal public service	31	46	14	4	3	1	1	78	8	130
2017	11 to 20 years in the federal public service	32	51	8	6	2	2	0	84	8	138
2017	More than 20 years in the federal public service	49	39	7	2	3	0	0	88	5	43

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	31	13	9	0	7	76	10	34
2017	3 to 10 years in the federal public service	20	44	24	7	4	1	65	11	130
2017	11 to 20 years in the federal public service	24	46	16	6	7	1	71	14	138
2017	More than 20 years in the federal public service	32	45	19	0	5	0	76	5	43

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	14	10	29	19	5	40	50	34
2017	3 to 10 years in the federal public service	16	18	23	17	25	1	34	43	130
2017	11 to 20 years in the federal public service	21	26	24	11	17	1	47	29	138
2017	More than 20 years in the federal public service	31	25	19	12	12	0	57	24	43

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	25	8	17	2	5	71	20	34
2017	3 to 10 years in the federal public service	18	30	33	13	5	1	49	18	129
2017	11 to 20 years in the federal public service	10	29	35	15	9	2	40	24	136
2017	More than 20 years in the federal public service	21	28	32	11	7	0	50	18	43

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	28	12	4	2	5	80	7	34
2017	3 to 10 years in the federal public service	22	38	24	8	7	1	60	16	129
2017	11 to 20 years in the federal public service	12	39	25	12	11	2	52	23	138
2017	More than 20 years in the federal public service	21	37	24	7	9	2	59	16	43

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	21	4	14	3	0	5	78	18	34
2017	3 to 10 years in the federal public service	16	28	28	17	9	0	2	45	27	129
2017	11 to 20 years in the federal public service	12	31	23	17	11	1	5	45	30	138
2017	More than 20 years in the federal public service	26	25	30	7	10	0	2	52	17	43

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	10	9	2	0	0	7	88	2	34
2017	3 to 10 years in the federal public service	43	28	18	3	0	1	7	77	3	129
2017	11 to 20 years in the federal public service	38	30	16	3	3	0	10	76	6	138
2017	More than 20 years in the federal public service	44	32	9	0	2	0	13	87	2	43

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	37	15	4	2	5	78	7	33
2017	3 to 10 years in the federal public service	32	30	21	11	5	1	62	17	129
2017	11 to 20 years in the federal public service	23	38	21	10	8	0	61	18	136
2017	More than 20 years in the federal public service	41	38	14	2	4	0	80	7	43

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	24	19	7	2	0	5	70	10	33
2017	3 to 10 years in the federal public service	30	35	20	4	9	1	1	66	13	129
2017	11 to 20 years in the federal public service	25	34	26	10	3	0	1	60	14	135
2017	More than 20 years in the federal public service	30	39	23	3	3	2	0	71	6	43

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	40	7	7	3	2	5	82	11	32
2017	3 to 10 years in the federal public service	22	43	17	12	3	0	2	67	16	129
2017	11 to 20 years in the federal public service	21	36	30	10	3	0	1	58	12	136
2017	More than 20 years in the federal public service	30	23	34	5	3	0	5	56	8	43

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	15	13	11	7	0	5	67	20	33
2017	3 to 10 years in the federal public service	30	32	16	12	7	1	3	64	19	129
2017	11 to 20 years in the federal public service	30	35	24	6	4	0	1	65	11	136
2017	More than 20 years in the federal public service	35	39	20	0	3	0	3	76	3	43

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	25	13	6	5	0	3	75	12	33
2017	3 to 10 years in the federal public service	30	43	19	6	0	1	2	75	6	129
2017	11 to 20 years in the federal public service	28	36	23	8	4	1	1	65	12	136
2017	More than 20 years in the federal public service	26	35	25	4	5	0	5	64	9	43

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	15	7	4	5	3	84	9	34
2017	3 to 10 years in the federal public service	60	17	13	5	2	2	79	8	129
2017	11 to 20 years in the federal public service	56	26	8	7	1	1	83	9	138
2017	More than 20 years in the federal public service	57	27	2	7	3	5	88	10	43

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	7	0	0	2	5	5	98	2	34
2017	3 to 10 years in the federal public service	65	16	5	6	5	1	3	83	11	128
2017	11 to 20 years in the federal public service	68	16	4	5	3	1	3	88	8	138
2017	More than 20 years in the federal public service	81	9	2	3	2	0	3	93	5	43

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	11	2	0	2	5	5	95	2	34
2017	3 to 10 years in the federal public service	51	29	15	1	1	0	3	82	2	129
2017	11 to 20 years in the federal public service	45	30	17	2	4	1	1	76	7	136
2017	More than 20 years in the federal public service	56	23	9	5	5	0	3	81	10	43

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	3	2	2	2	5	5	93	5	34
2017	3 to 10 years in the federal public service	56	21	7	9	5	0	2	79	14	128
2017	11 to 20 years in the federal public service	54	24	12	4	5	1	1	79	9	136
2017	More than 20 years in the federal public service	65	18	5	5	5	0	3	85	10	43

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	5	2	0	0	5	25	97	0	34
2017	3 to 10 years in the federal public service	53	11	5	2	1	0	28	88	4	129
2017	11 to 20 years in the federal public service	46	18	12	3	2	0	19	80	6	137
2017	More than 20 years in the federal public service	44	18	9	5	0	2	23	82	6	43

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	12	0	2	3	10	95	5	33
2017	3 to 10 years in the federal public service	73	17	2	0	0	8	97	0	129
2017	11 to 20 years in the federal public service	69	16	8	1	0	7	91	1	137
2017	More than 20 years in the federal public service	53	30	6	3	0	8	90	3	43

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	0	6	8	2	7	83	11	34
2017	3 to 10 years in the federal public service	74	12	3	2	3	6	92	6	129
2017	11 to 20 years in the federal public service	74	14	4	1	2	5	93	3	138
2017	More than 20 years in the federal public service	76	9	2	3	0	10	94	3	43

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	22	15	0	2	5	82	2	34
2017	3 to 10 years in the federal public service	45	30	16	3	2	4	78	6	129
2017	11 to 20 years in the federal public service	49	34	11	4	2	1	83	5	138
2017	More than 20 years in the federal public service	49	31	12	3	2	3	83	5	42

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	39	20	7	4	5	66	12	34
2017	3 to 10 years in the federal public service	7	34	43	14	2	0	41	16	130
2017	11 to 20 years in the federal public service	11	29	45	10	6	0	39	16	137
2017	More than 20 years in the federal public service	11	45	35	7	2	0	56	9	43

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	4	21	38	31	69	10	34
2017	3 to 10 years in the federal public service	2	21	40	29	8	37	23	130
2017	11 to 20 years in the federal public service	6	14	46	25	10	35	19	138
2017	More than 20 years in the federal public service	5	12	41	33	10	42	17	42

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	12	27	18	15	2	0	25	75	34
2017	3 to 10 years in the federal public service	19	18	25	18	14	4	1	20	80	130
2017	11 to 20 years in the federal public service	28	24	15	14	13	4	0	30	70	138
2017	More than 20 years in the federal public service	54	26	10	5	5	0	0	54	46	43

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	49	24
2017	3 to 10 years in the federal public service	34	97
2017	11 to 20 years in the federal public service	16	92
2017	More than 20 years in the federal public service	0	20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	58	24
2017	3 to 10 years in the federal public service	47	97
2017	11 to 20 years in the federal public service	30	92
2017	More than 20 years in the federal public service	15	20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	24
2017	3 to 10 years in the federal public service	21	97
2017	11 to 20 years in the federal public service	17	92
2017	More than 20 years in the federal public service	11	20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	24
2017	3 to 10 years in the federal public service	43	97
2017	11 to 20 years in the federal public service	42	92
2017	More than 20 years in the federal public service	33	20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	24
2017	3 to 10 years in the federal public service	18	97
2017	11 to 20 years in the federal public service	12	92
2017	More than 20 years in the federal public service	0	20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	24
2017	3 to 10 years in the federal public service	34	97
2017	11 to 20 years in the federal public service	37	92
2017	More than 20 years in the federal public service	56	20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	0	61	29	0	0	10	24
2017	3 to 10 years in the federal public service	4	36	28	9	5	18	95
2017	11 to 20 years in the federal public service	5	51	19	10	4	12	87
2017	More than 20 years in the federal public service	19	71	0	6	0	5	19

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	38	6	9	14	0	3	69	24	24
2017	3 to 10 years in the federal public service	17	22	13	13	32	0	2	40	47	98
2017	11 to 20 years in the federal public service	21	25	16	14	12	2	8	52	30	93
2017	More than 20 years in the federal public service	23	21	15	5	5	4	26	64	15	20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	13	4	35	45	0	3	14	83	24
2017	3 to 10 years in the federal public service	3	6	7	18	60	2	4	10	83	98
2017	11 to 20 years in the federal public service	7	6	14	16	43	2	11	15	68	92
2017	More than 20 years in the federal public service	0	14	0	0	46	15	25	23	77	20

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.