2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 45 0 0 0 0 0 100 0 22
2017 Scientific and Professional 29 48 13 3 3 3 0 80 7 31
2017 Administration and Foreign Services 32 47 11 8 2 0 0 79 10 265
2014 Executive 70 25 0 0 4 0 0 96 4 23
2014 Scientific and Professional 22 45 30 0 3 0 0 67 3 30
2014 Administration and Foreign Services 41 41 10 6 2 0 0 82 8 245

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 32 14 5 0 0 0 82 5 22
2017 Scientific and Professional 35 48 6 6 3 0 0 84 10 31
2017 Administration and Foreign Services 33 41 13 7 5 0 0 75 12 267

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 41 0 0 0 0 0 100 0 22
2017 Scientific and Professional 42 52 7 0 0 0 0 93 0 31
2017 Administration and Foreign Services 48 39 8 4 1 0 0 87 5 266
2014 Executive 82 18 0 0 0 0 0 100 0 23
2014 Scientific and Professional 48 32 14 3 3 0 0 80 6 30
2014 Administration and Foreign Services 61 30 8 2 0 0 0 90 2 245

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 23 5 5 0 0 0 91 5 22
2017 Scientific and Professional 32 49 16 3 0 0 0 81 3 31
2017 Administration and Foreign Services 40 44 7 5 4 0 0 84 9 265
2014 Executive 74 22 0 0 4 0 0 96 4 23
2014 Scientific and Professional 26 48 20 3 3 0 0 74 6 30
2014 Administration and Foreign Services 49 35 10 4 2 0 0 83 6 244

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 27 18 0 0 0 0 82 0 22
2017 Scientific and Professional 45 42 3 3 6 0 0 87 10 31
2017 Administration and Foreign Services 50 31 11 7 2 0 0 81 8 267
2014 Executive 65 31 0 4 0 0 0 96 4 23
2014 Scientific and Professional 42 28 13 10 6 0 0 70 17 30
2014 Administration and Foreign Services 46 38 5 6 5 0 0 85 11 245

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 18 14 5 0 0 0 82 5 22
2017 Scientific and Professional 39 45 6 10 0 0 0 84 10 31
2017 Administration and Foreign Services 46 35 12 5 3 0 0 81 8 267
2014 Executive 65 31 0 4 0 0 0 96 4 23
2014 Scientific and Professional 45 19 23 6 6 0 0 65 12 30
2014 Administration and Foreign Services 41 41 8 6 4 0 0 82 10 245

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 14 27 5 5 14 0 58 10 22
2017 Scientific and Professional 32 26 16 10 10 7 0 62 21 31
2017 Administration and Foreign Services 43 23 16 9 4 4 0 70 13 266
2014 Executive 61 13 9 4 4 9 0 81 10 23
2014 Scientific and Professional 26 32 20 12 7 3 0 60 19 30
2014 Administration and Foreign Services 43 28 15 6 6 2 1 73 12 245
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 27 14 0 0 5 0 85 0 22
2017 Scientific and Professional 61 26 3 0 0 6 3 96 0 31
2017 Administration and Foreign Services 52 29 11 4 2 2 0 82 6 265
2014 Executive 65 22 4 4 0 4 0 91 5 23
2014 Scientific and Professional 41 32 13 11 3 0 0 73 14 30
2014 Administration and Foreign Services 50 26 13 4 4 2 0 78 8 245

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 32 0 9 0 0 0 91 9 22
2017 Scientific and Professional 48 29 16 6 0 0 0 78 6 31
2017 Administration and Foreign Services 48 34 8 5 4 1 0 83 9 266
2014 Executive 56 35 0 9 0 0 0 91 9 23
2014 Scientific and Professional 38 36 6 20 0 0 0 74 20 30
2014 Administration and Foreign Services 45 30 13 8 4 0 0 75 12 245

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 36 18 0 0 0 0 82 0 22
2017 Scientific and Professional 59 28 13 0 0 0 0 87 0 31
2017 Administration and Foreign Services 54 29 5 6 6 0 0 83 12 267
2014 Executive 53 34 4 4 0 4 0 91 5 23
2014 Scientific and Professional 48 36 3 13 0 0 0 83 13 30
2014 Administration and Foreign Services 50 29 9 6 6 0 0 79 12 245

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 19 18 5 9 0 0 68 14 22
2017 Scientific and Professional 26 49 3 6 3 13 0 85 11 31
2017 Administration and Foreign Services 26 37 17 10 5 4 1 66 16 266
2014 Executive 48 43 4 0 0 4 0 95 0 23
2014 Scientific and Professional 23 39 7 3 6 18 3 80 12 29
2014 Administration and Foreign Services 21 47 15 8 7 3 0 70 15 245

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 32 18 5 0 0 0 77 5 22
2017 Scientific and Professional 32 46 13 3 3 3 0 80 7 31
2017 Administration and Foreign Services 27 36 17 12 6 2 0 64 19 267
2014 Executive 57 39 4 0 0 0 0 96 0 23
2014 Scientific and Professional 26 39 12 14 6 0 3 67 21 30
2014 Administration and Foreign Services 24 43 16 9 7 0 0 67 17 245

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 23 27 0 0 0 0 73 0 22
2017 Scientific and Professional 23 42 13 3 0 19 0 80 4 31
2017 Administration and Foreign Services 22 37 17 15 5 5 0 62 20 267
2014 Executive 52 35 9 0 0 4 0 91 0 23
2014 Scientific and Professional 13 45 15 9 3 11 3 68 14 30
2014 Administration and Foreign Services 17 41 23 10 5 4 0 60 16 244

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 36 18 0 5 0 0 77 5 22
2017 Scientific and Professional 29 39 16 6 10 0 0 68 16 31
2017 Administration and Foreign Services 20 34 16 12 9 9 0 59 23 267
2014 Executive 52 44 4 0 0 0 0 96 0 23
2014 Scientific and Professional 15 48 6 3 17 7 3 71 22 30
2014 Administration and Foreign Services 19 37 16 14 9 5 0 59 24 245

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 50 9 0 0 0 0 91 0 22
2017 Scientific and Professional 16 39 25 6 6 6 0 59 14 31
2017 Administration and Foreign Services 20 36 18 14 8 2 0 58 23 267
2014 Executive 39 53 4 4 0 0 0 91 4 23
2014 Scientific and Professional 16 42 13 17 9 0 3 59 27 30
2014 Administration and Foreign Services 16 38 21 15 8 2 0 55 23 245
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 41 23 0 0 0 0 77 0 22
2017 Scientific and Professional 42 39 13 6 0 0 0 81 6 31
2017 Administration and Foreign Services 33 39 14 7 7 0 0 72 13 266
2014 Executive 56 39 0 4 0 0 0 96 4 23
2014 Scientific and Professional 23 46 13 6 11 0 0 69 17 29
2014 Administration and Foreign Services 33 33 14 12 8 0 0 67 19 245

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 41 0 0 5 0 0 95 5 22
2017 Scientific and Professional 36 45 7 10 0 3 0 83 10 31
2017 Administration and Foreign Services 35 44 10 8 4 0 0 79 11 267

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 32 18 23 5 0 0 55 27 22
2017 Scientific and Professional 16 22 13 3 6 39 0 63 16 31
2017 Administration and Foreign Services 12 24 16 17 10 17 2 46 34 267
2014 Executive 26 57 4 4 0 4 4 91 5 23
2014 Scientific and Professional 13 23 13 7 3 41 0 61 17 29
2014 Administration and Foreign Services 12 23 17 15 14 17 2 43 36 245

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 27 9 18 0 0 0 73 18 22
2017 Scientific and Professional 42 36 9 10 0 0 3 80 10 31
2017 Administration and Foreign Services 43 35 11 5 5 1 0 79 10 267
2014 Executive 53 34 4 9 0 0 0 87 9 23
2014 Scientific and Professional 26 35 16 13 0 3 7 67 15 30
2014 Administration and Foreign Services 43 32 13 8 4 0 0 75 11 245

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 24 9 15 5 5 0 70 20 21
2017 Administration and Foreign Services 30 39 6 6 6 7 6 80 13 82
2014 Executive 53 34 4 0 0 4 4 95 0 23
2014 Administration and Foreign Services 22 43 6 11 2 4 12 78 15 69

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 32 5 0 5 0 0 91 5 22
2017 Scientific and Professional 55 26 13 3 3 0 0 81 6 31
2017 Administration and Foreign Services 32 38 13 9 5 3 0 72 15 265
2014 Executive 69 26 0 0 0 4 0 100 0 23
2014 Scientific and Professional 48 26 6 9 0 11 0 83 10 30
2014 Administration and Foreign Services 30 47 11 8 3 2 0 78 11 245

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 18 9 5 5 0 0 82 9 22
2017 Scientific and Professional 35 29 7 10 10 10 0 71 21 31
2017 Administration and Foreign Services 29 30 12 15 7 7 0 63 23 267
2014 Executive 78 13 4 0 0 4 0 95 0 23
2014 Scientific and Professional 23 39 6 11 6 15 0 73 20 30
2014 Administration and Foreign Services 31 33 9 8 8 11 0 72 18 245

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 27 14 5 0 0 0 82 5 22
2017 Scientific and Professional 42 39 10 6 3 0 0 81 10 31
2017 Administration and Foreign Services 39 39 10 9 2 0 0 78 11 267
2014 Executive 57 34 4 0 0 0 4 95 0 23
2014 Scientific and Professional 29 32 24 6 3 0 7 65 10 30
2014 Administration and Foreign Services 30 43 11 9 5 1 1 75 14 245

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 45 0 5 0 0 0 95 5 22
2017 Scientific and Professional 36 50 10 0 3 0 0 87 3 30
2017 Administration and Foreign Services 41 41 8 10 1 0 0 81 11 267
2014 Executive 61 18 17 4 0 0 0 79 4 23
2014 Scientific and Professional 26 53 15 6 0 0 0 79 6 30
2014 Administration and Foreign Services 47 38 8 6 1 0 0 85 7 245

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 45 0 0 0 0 0 100 0 22
2017 Scientific and Professional 45 39 13 3 0 0 0 83 3 31
2017 Administration and Foreign Services 46 39 7 5 3 0 0 85 7 266
2014 Executive 70 30 0 0 0 0 0 100 0 23
2014 Scientific and Professional 41 47 9 3 0 0 0 88 3 30
2014 Administration and Foreign Services 51 38 7 3 2 0 0 88 5 245

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 46 9 5 0 5 0 86 5 22
2017 Scientific and Professional 34 40 3 10 10 3 0 76 21 30
2017 Administration and Foreign Services 31 42 12 7 6 1 0 75 13 266
2014 Executive 57 30 9 0 0 4 0 91 0 23
2014 Scientific and Professional 27 37 13 6 15 0 3 66 21 29
2014 Administration and Foreign Services 30 40 14 11 4 1 0 71 15 245

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 45 14 5 5 0 5 76 9 22
2017 Scientific and Professional 16 46 10 10 19 0 0 62 29 31
2017 Administration and Foreign Services 23 31 15 13 16 2 1 55 30 266
2014 Executive 39 13 13 13 4 4 13 63 21 23
2014 Scientific and Professional 10 32 10 25 17 0 6 45 45 30
2014 Administration and Foreign Services 17 33 15 17 15 2 1 52 33 245

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 27 0 0 0 0 0 100 0 22
2017 Scientific and Professional 55 32 6 0 3 3 0 90 3 31
2017 Administration and Foreign Services 41 39 9 7 4 0 0 80 11 266
2014 Executive 78 17 0 5 0 0 0 95 5 22
2014 Scientific and Professional 19 48 9 6 13 0 3 70 21 30
2014 Administration and Foreign Services 32 43 11 10 4 0 0 74 14 245

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 36 0 5 0 0 0 95 5 22
2017 Scientific and Professional 48 36 10 6 0 0 0 84 6 31
2017 Administration and Foreign Services 41 36 11 7 4 0 0 77 12 265
2014 Executive 87 13 0 0 0 0 0 100 0 23
2014 Scientific and Professional 32 45 9 8 3 0 3 80 11 30
2014 Administration and Foreign Services 39 35 10 11 4 0 0 75 16 245

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 41 9 0 0 0 0 91 0 22
2017 Scientific and Professional 48 32 14 6 0 0 0 80 6 31
2017 Administration and Foreign Services 36 45 10 5 4 0 0 81 9 266
2014 Executive 75 21 4 0 0 0 0 96 0 23
2014 Scientific and Professional 35 48 6 8 3 0 0 83 11 30
2014 Administration and Foreign Services 36 42 11 8 3 1 0 79 11 245

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 36 5 0 5 0 0 91 5 22
2017 Scientific and Professional 32 45 6 6 3 6 0 83 10 31
2017 Administration and Foreign Services 27 43 18 6 4 2 0 71 11 267

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 32 5 0 5 0 0 91 5 22
2017 Scientific and Professional 64 29 6 0 0 0 0 94 0 31
2017 Administration and Foreign Services 52 31 7 4 5 0 1 84 9 267
2014 Executive 66 22 4 4 4 0 0 88 8 23
2014 Scientific and Professional 30 49 11 0 3 0 7 84 4 29
2014 Administration and Foreign Services 46 32 10 9 3 0 0 78 12 244

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 0 14 9 5 0 68 14 42 22
2017 Scientific and Professional 23 19 20 10 9 3 16 51 24 31
2017 Administration and Foreign Services 32 24 13 8 11 4 8 64 21 267
2014 Executive 4 9 4 4 4 0 74 52 31 23
2014 Scientific and Professional 23 23 17 12 15 0 10 50 31 30
2014 Administration and Foreign Services 33 26 10 12 13 1 5 63 26 245

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 32 14 9 0 0 5 76 9 22
2017 Scientific and Professional 48 49 3 0 0 0 0 97 0 31
2017 Administration and Foreign Services 46 38 10 4 2 0 0 84 6 267
2014 Executive 17 39 22 18 0 0 4 59 18 23
2014 Scientific and Professional 29 45 16 7 3 0 0 74 10 30
2014 Administration and Foreign Services 38 36 16 7 2 0 0 74 9 244

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 27 5 0 0 0 9 95 0 22
2017 Scientific and Professional 42 29 10 3 3 10 3 81 7 31
2017 Administration and Foreign Services 58 19 10 4 4 3 2 81 8 267
2014 Executive 44 31 4 0 4 4 13 90 5 23
2014 Scientific and Professional 42 29 3 9 6 8 3 80 17 30
2014 Administration and Foreign Services 47 26 7 5 6 6 3 80 12 245

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 23 32 46 22
2017 Scientific and Professional 25 32 42 31
2017 Administration and Foreign Services 32 37 31 267
2014 Executive 35 30 35 23
2014 Scientific and Professional 16 35 48 30
2014 Administration and Foreign Services 24 45 31 245

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Administration and Foreign Services 15 26 46 7 3 3 86
2014 Administration and Foreign Services 18 23 42 8 9999 8 59
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 27 0 0 0 0 0 100 0 22
2017 Scientific and Professional 51 42 3 0 0 3 0 97 0 31
2017 Administration and Foreign Services 47 41 7 2 2 0 0 88 5 267
2014 Executive 79 21 0 0 0 0 0 100 0 23
2014 Scientific and Professional 55 29 5 8 0 3 0 87 8 30
2014 Administration and Foreign Services 45 39 10 3 2 1 0 85 5 245

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 37 5 5 0 0 0 91 5 22
2017 Scientific and Professional 39 46 12 3 0 0 0 84 3 31
2017 Administration and Foreign Services 34 46 10 5 2 1 1 82 7 267
2014 Executive 82 18 0 0 0 0 0 100 0 23
2014 Scientific and Professional 35 62 0 3 0 0 0 97 3 30
2014 Administration and Foreign Services 42 47 9 1 1 0 0 89 2 245

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 9 64 18 9 0 0 27 9 22
2017 Scientific and Professional 0 13 33 35 13 0 6 51 13 31
2017 Administration and Foreign Services 8 21 36 22 11 1 1 34 29 264
2014 Executive 0 4 53 25 13 4 0 40 5 23
2014 Scientific and Professional 3 17 50 27 3 0 0 30 20 29
2014 Administration and Foreign Services 10 26 39 16 8 1 1 25 36 245

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 14 50 27 9 0 0 36 14 22
2017 Scientific and Professional 0 13 32 29 19 3 3 52 13 31
2017 Administration and Foreign Services 5 13 33 29 16 1 3 46 19 264
2014 Executive 0 0 13 61 22 4 0 86 0 23
2014 Scientific and Professional 3 10 12 43 26 3 3 73 14 30
2014 Administration and Foreign Services 5 7 24 33 24 3 4 61 13 245

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 18 27 37 18 0 0 55 18 22
2017 Scientific and Professional 3 10 26 36 10 6 10 54 15 31
2017 Administration and Foreign Services 11 16 36 22 13 1 2 35 28 265
2014 Executive 0 13 26 22 39 0 0 61 13 23
2014 Scientific and Professional 9 15 36 24 10 3 3 36 26 30
2014 Administration and Foreign Services 12 23 35 18 7 1 4 27 37 245

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 14 43 38 5 0 0 43 14 21
2017 Scientific and Professional 3 9 23 43 16 0 6 62 13 31
2017 Administration and Foreign Services 6 9 35 30 17 0 2 48 15 263
2014 Executive 0 22 34 31 9 4 0 41 23 23
2014 Scientific and Professional 7 16 41 26 3 3 3 32 24 30
2014 Administration and Foreign Services 9 18 37 22 10 1 3 33 29 243

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 32 36 27 0 0 0 27 36 22
2017 Scientific and Professional 3 6 39 19 23 0 10 46 11 31
2017 Administration and Foreign Services 10 17 26 23 19 1 3 44 29 264
2014 Executive 4 22 39 21 9 4 0 31 27 23
2014 Scientific and Professional 6 27 32 23 6 3 3 30 35 30
2014 Administration and Foreign Services 14 25 31 15 11 2 2 27 41 244

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 14 32 32 9 0 0 41 27 22
2017 Scientific and Professional 0 17 25 32 16 0 10 54 18 31
2017 Administration and Foreign Services 11 17 25 26 17 1 2 45 29 264
2014 Executive 0 9 22 47 18 4 0 68 9 23
2014 Scientific and Professional 0 10 29 29 21 11 0 57 11 30
2014 Administration and Foreign Services 5 10 22 33 20 6 4 59 16 245

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 18 32 27 18 0 0 45 23 22
2017 Scientific and Professional 0 3 38 33 10 3 13 51 4 31
2017 Administration and Foreign Services 9 15 32 25 15 3 1 42 24 266
2014 Executive 0 4 48 18 25 4 0 45 5 23
2014 Scientific and Professional 3 15 47 23 3 7 3 29 20 30
2014 Administration and Foreign Services 10 15 38 22 10 2 3 33 27 245

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 23 0 5 0 5 0 95 5 22
2017 Scientific and Professional 64 16 10 0 10 0 0 81 10 31
2017 Administration and Foreign Services 47 31 7 8 5 2 0 79 13 266
2014 Executive 66 34 0 0 0 0 0 100 0 23
2014 Scientific and Professional 41 39 0 9 8 3 0 83 17 30
2014 Administration and Foreign Services 45 28 10 10 7 0 0 73 17 244

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 36 0 0 0 0 0 100 0 22
2017 Scientific and Professional 64 26 6 3 0 0 0 90 3 31
2017 Administration and Foreign Services 49 36 7 5 2 0 0 85 8 267
2014 Executive 61 39 0 0 0 0 0 100 0 23
2014 Scientific and Professional 57 23 3 3 11 3 0 82 15 30
2014 Administration and Foreign Services 43 41 7 8 2 0 0 83 10 245

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 32 14 5 5 0 0 77 9 22
2017 Scientific and Professional 35 55 6 0 0 3 0 93 0 31
2017 Administration and Foreign Services 37 38 11 3 4 5 0 80 8 267
2014 Executive 66 30 4 0 0 0 0 96 0 23
2014 Scientific and Professional 64 29 0 3 3 0 0 94 6 30
2014 Administration and Foreign Services 47 39 6 2 2 3 0 89 5 245

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 46 5 9 0 0 0 86 9 22
2017 Scientific and Professional 46 45 3 6 0 0 0 90 6 31
2017 Administration and Foreign Services 40 41 10 6 2 1 0 82 8 267
2014 Executive 70 30 0 0 0 0 0 100 0 23
2014 Scientific and Professional 41 42 11 3 3 0 0 83 6 30
2014 Administration and Foreign Services 42 38 11 4 3 2 0 82 7 245

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 23 5 5 0 0 0 91 5 22
2017 Scientific and Professional 55 35 3 6 0 0 0 90 6 31
2017 Administration and Foreign Services 50 37 6 4 2 0 0 88 7 267
2014 Executive 69 26 0 0 0 4 0 100 0 23
2014 Scientific and Professional 48 32 6 11 3 0 0 80 14 30
2014 Administration and Foreign Services 47 43 3 3 4 0 0 90 7 244

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 32 18 5 0 0 0 77 5 22
2017 Scientific and Professional 45 29 13 3 3 6 0 80 7 31
2017 Administration and Foreign Services 26 34 13 9 7 7 4 67 18 266
2014 Executive 34 44 13 0 0 4 4 86 0 23
2014 Scientific and Professional 28 32 6 6 8 13 7 74 18 30
2014 Administration and Foreign Services 28 29 15 9 9 7 5 64 20 245

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 27 0 0 0 0 0 100 0 22
2017 Scientific and Professional 59 38 3 0 0 0 0 97 0 31
2017 Administration and Foreign Services 42 44 8 2 1 3 0 89 3 267
2014 Executive 83 17 0 0 0 0 0 100 0 23
2014 Scientific and Professional 54 32 8 0 3 3 0 89 3 30
2014 Administration and Foreign Services 51 34 8 5 0 2 0 87 5 244

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 37 14 5 5 0 0 77 9 22
2017 Scientific and Professional 48 29 13 3 3 3 0 80 7 31
2017 Administration and Foreign Services 31 36 13 11 5 3 1 70 16 267
2014 Executive 74 22 0 0 0 4 0 100 0 23
2014 Scientific and Professional 44 40 3 6 3 3 0 87 10 30
2014 Administration and Foreign Services 38 34 10 8 6 4 0 74 15 245

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 28 27 5 5 0 0 64 9 22
2017 Scientific and Professional 38 26 20 9 0 3 3 69 10 31
2017 Administration and Foreign Services 18 33 22 11 6 8 2 56 19 267
2014 Executive 57 31 8 0 0 4 0 92 0 23
2014 Scientific and Professional 22 45 6 14 3 10 0 74 19 30
2014 Administration and Foreign Services 18 28 23 13 6 11 1 53 22 245

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 23 27 9 5 5 5 55 15 22
2017 Scientific and Professional 16 16 19 16 13 13 7 40 36 31
2017 Administration and Foreign Services 13 22 18 14 14 17 2 44 34 267
2014 Executive 31 22 12 4 4 9 18 71 12 23
2014 Scientific and Professional 10 19 22 6 14 26 3 41 28 30
2014 Administration and Foreign Services 12 16 19 17 16 17 3 35 41 245

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 41 5 5 0 0 0 91 5 22
2017 Scientific and Professional 35 58 6 0 0 0 0 94 0 31
2017 Administration and Foreign Services 43 45 5 5 3 0 0 88 7 267
2014 Executive 70 25 0 4 0 0 0 96 4 23
2014 Scientific and Professional 16 60 11 13 0 0 0 76 13 30
2014 Administration and Foreign Services 39 50 3 6 2 0 0 89 8 244

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 27 5 0 5 0 0 91 5 22
2017 Scientific and Professional 48 36 0 13 3 0 0 84 16 31
2017 Administration and Foreign Services 46 33 8 8 6 0 0 79 14 267
2014 Executive 78 13 9 0 0 0 0 91 0 23
2014 Scientific and Professional 32 32 3 24 9 0 0 65 33 30
2014 Administration and Foreign Services 47 34 6 10 3 0 0 81 13 245

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 14 5 5 0 0 0 91 5 22
2017 Scientific and Professional 70 13 14 3 0 0 0 83 3 31
2017 Administration and Foreign Services 54 32 7 4 3 0 0 87 6 267
2014 Executive 66 26 8 0 0 0 0 92 0 23
2014 Scientific and Professional 44 29 17 9 0 0 0 74 9 30
2014 Administration and Foreign Services 46 39 10 4 1 0 0 85 5 245

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 18 0 5 5 0 0 91 9 22
2017 Scientific and Professional 71 26 0 3 0 0 0 97 3 31
2017 Administration and Foreign Services 62 26 6 5 1 0 0 88 6 266
2014 Executive 87 9 4 0 0 0 0 96 0 23
2014 Scientific and Professional 73 24 0 3 0 0 0 97 3 30
2014 Administration and Foreign Services 66 23 4 5 1 1 0 90 6 245

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 18 0 5 5 0 0 91 9 22
2017 Scientific and Professional 71 16 3 9 0 0 0 88 9 31
2017 Administration and Foreign Services 53 23 8 12 4 0 0 76 16 267
2014 Executive 74 17 4 4 0 0 0 91 4 23
2014 Scientific and Professional 57 40 0 3 0 0 0 97 3 30
2014 Administration and Foreign Services 51 23 12 11 4 0 0 74 14 245

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 18 5 5 0 0 0 91 5 22
2017 Scientific and Professional 84 3 9 3 0 0 0 88 3 31
2017 Administration and Foreign Services 59 24 6 7 3 0 0 84 10 266
2014 Executive 69 26 0 4 0 0 0 96 4 23
2014 Scientific and Professional 61 32 0 0 8 0 0 92 8 30
2014 Administration and Foreign Services 62 24 4 5 3 0 1 87 8 245

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 86 5 5 0 5 0 0 91 5 22
2017 Scientific and Professional 84 7 6 3 0 0 0 90 3 30
2017 Administration and Foreign Services 77 13 4 2 2 0 1 92 4 265
2014 Executive 87 9 4 0 0 0 0 96 0 23
2014 Scientific and Professional 79 13 0 0 8 0 0 92 8 30
2014 Administration and Foreign Services 74 16 4 4 1 0 1 91 5 245

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 36 0 9 5 0 0 86 14 22
2017 Scientific and Professional 54 23 16 3 3 0 0 78 6 31
2017 Administration and Foreign Services 50 29 10 6 3 1 1 81 9 267
2014 Executive 66 30 4 0 0 0 0 96 0 23
2014 Scientific and Professional 60 29 8 0 0 0 3 92 0 30
2014 Administration and Foreign Services 53 29 7 7 2 0 1 83 9 245

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 32 0 5 0 5 0 95 5 22
2017 Scientific and Professional 68 26 3 0 0 3 0 97 0 31
2017 Administration and Foreign Services 62 25 6 3 1 1 1 90 4 267
2014 Executive 82 18 0 0 0 0 0 100 0 23
2014 Scientific and Professional 70 16 8 0 0 3 3 92 0 30
2014 Administration and Foreign Services 64 27 2 2 1 3 1 94 3 245

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 19 81 266
2014 Administration and Foreign Services 18 82 245

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 40 51
2014 Administration and Foreign Services 44 45

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 77 51
2014 Administration and Foreign Services 67 45

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 51
2014 Administration and Foreign Services 0 45

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 36 51
2014 Administration and Foreign Services 44 45

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 43 51
2014 Administration and Foreign Services 47 45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 43 51
2014 Administration and Foreign Services 49 45

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 46 51
2014 Administration and Foreign Services 51 45

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 30 51
2014 Administration and Foreign Services 22 45

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 59 51
2014 Administration and Foreign Services 71 45

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 36 51
2014 Administration and Foreign Services 44 45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 45

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 51

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 13 45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 49 51
2014 Administration and Foreign Services 33 45

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 20 51
2014 Administration and Foreign Services 28 45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 14 45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 56 51
2014 Administration and Foreign Services 51 44

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 27 51
2014 Administration and Foreign Services 16 44

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 51
2014 Administration and Foreign Services 16 44

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 51
2014 Administration and Foreign Services 25 44

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 51

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 51

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 40 51
2014 Administration and Foreign Services 26 44

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 30 50
2014 Administration and Foreign Services 21 43

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 50

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 50
2014 Administration and Foreign Services 14 43

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 50
2014 Administration and Foreign Services 14 43

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 50
2014 Administration and Foreign Services 12 43

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 30 50
2014 Administration and Foreign Services 26 43

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 17 50
2014 Administration and Foreign Services 28 43

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 46 50
2014 Administration and Foreign Services 47 43

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 46 50
2014 Administration and Foreign Services 44 43

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 50
2014 Administration and Foreign Services 14 43

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 84 16 51

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 9 36 0 14 23 0 35 18 22
2017 Scientific and Professional 10 22 6 6 6 32 17 62 25 31
2017 Administration and Foreign Services 12 22 17 5 5 29 9 55 17 267
2014 Executive 13 39 9 4 0 31 4 80 7 23
2014 Scientific and Professional 10 15 6 0 3 56 10 72 9 30
2014 Administration and Foreign Services 13 13 20 4 7 36 7 46 19 245

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 28 23 5 9 0 0 64 14 22
2017 Scientific and Professional 19 43 12 6 6 13 0 71 15 31
2017 Administration and Foreign Services 26 35 16 6 6 10 1 68 14 267
2014 Executive 39 44 13 0 0 4 0 86 0 23
2014 Scientific and Professional 12 38 6 0 3 40 0 84 5 30
2014 Administration and Foreign Services 22 27 21 3 6 20 1 62 12 244

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 0 100 22
2017 Administration and Foreign Services 8 92 267
2014 Administration and Foreign Services 7 93 245

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 34 21
2014 Administration and Foreign Services 34 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 90 21
2014 Administration and Foreign Services 94 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 21
2014 Administration and Foreign Services 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 21
2014 Administration and Foreign Services 0 15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 28 21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 25 21

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 24 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 30 21
2014 Administration and Foreign Services 38 15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 48 21
2014 Administration and Foreign Services 32 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 21
2014 Administration and Foreign Services 0 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 33 21

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 21
2014 Administration and Foreign Services 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 21
2014 Administration and Foreign Services 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 62 21
2014 Administration and Foreign Services 64 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 14

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 23 21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 58 21
2014 Administration and Foreign Services 80 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 46 21
2014 Administration and Foreign Services 57 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 86 14 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 5 23 0 5 41 0 54 8 22
2017 Scientific and Professional 10 23 9 0 3 49 6 72 7 31
2017 Administration and Foreign Services 15 17 15 2 4 40 7 60 12 265
2014 Executive 26 21 13 0 0 35 4 78 0 23
2014 Scientific and Professional 13 15 3 0 3 65 0 82 9 30
2014 Administration and Foreign Services 12 16 16 2 3 43 7 57 11 245

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 14 23 5 9 5 0 62 14 22
2017 Scientific and Professional 19 49 12 0 3 16 0 81 4 31
2017 Administration and Foreign Services 29 32 16 3 3 15 2 74 7 266
2014 Executive 65 26 4 0 0 4 0 95 0 23
2014 Scientific and Professional 12 32 3 0 3 50 0 87 6 30
2014 Administration and Foreign Services 27 27 15 4 3 23 2 71 9 243

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 23 77 30
2017 Administration and Foreign Services 19 81 266
2014 Executive 0 100 23
2014 Scientific and Professional 16 84 30
2014 Administration and Foreign Services 13 87 245

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 83 17 50
2014 Administration and Foreign Services 74 26 31

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Administration and Foreign Services 60 21 10 9 0 0 0 81 9 42
2014 Administration and Foreign Services 57 35 8 0 0 0 0 92 0 23

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 14 0 0 0 0 63 100 0 22
2017 Scientific and Professional 16 45 10 3 0 6 19 82 4 31
2017 Administration and Foreign Services 22 47 19 6 3 1 2 71 9 267
2014 Executive 13 9 0 0 0 0 78 100 0 23
2014 Scientific and Professional 6 38 17 12 3 3 19 58 20 30
2014 Administration and Foreign Services 25 46 15 5 5 2 2 74 10 245

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 14 14 0 0 28 32 67 0 22
2017 Scientific and Professional 6 10 17 9 0 26 32 38 22 31
2017 Administration and Foreign Services 11 19 18 5 2 37 8 55 13 265
2014 Executive 18 13 9 4 0 31 25 70 10 23
2014 Scientific and Professional 6 22 6 0 3 36 26 75 8 30
2014 Administration and Foreign Services 7 19 19 5 3 39 8 49 15 244

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 5 5 0 0 0 68 86 0 22
2017 Scientific and Professional 29 26 4 0 0 19 22 93 0 31
2017 Administration and Foreign Services 45 27 9 1 1 14 2 86 3 267
2014 Executive 22 4 0 0 0 0 74 100 0 23
2014 Scientific and Professional 23 25 10 0 3 17 22 79 5 30
2014 Administration and Foreign Services 33 34 13 4 3 11 2 77 7 245

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 14 9 0 0 0 59 78 0 22
2017 Scientific and Professional 26 23 10 3 0 16 22 79 5 31
2017 Administration and Foreign Services 37 30 10 4 3 15 2 79 8 266
2014 Executive 22 9 0 0 0 0 69 100 0 23
2014 Scientific and Professional 23 25 7 8 3 12 22 73 17 30
2014 Administration and Foreign Services 27 33 16 4 3 14 2 71 9 245
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 24 5 5 0 5 0 90 5 21
2017 Scientific and Professional 65 22 6 6 0 0 0 87 6 31
2017 Administration and Foreign Services 60 23 8 3 4 3 0 85 7 266

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 32 14 0 0 0 0 86 0 22
2017 Scientific and Professional 68 16 3 0 3 10 0 93 4 31
2017 Administration and Foreign Services 59 24 6 4 5 2 0 85 9 267

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 41 14 0 0 0 0 86 0 22
2017 Scientific and Professional 45 36 9 6 0 3 0 84 7 31
2017 Administration and Foreign Services 32 47 10 7 3 1 0 81 9 267

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 27 23 9 0 0 0 68 9 22
2017 Scientific and Professional 32 42 19 3 0 3 0 77 3 31
2017 Administration and Foreign Services 23 46 18 6 6 0 0 70 12 267

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 23 32 18 5 0 0 45 23 22
2017 Scientific and Professional 19 16 26 7 32 0 0 36 38 31
2017 Administration and Foreign Services 20 23 21 15 20 0 2 43 36 267

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 28 47 9 10 0 0 33 19 21
2017 Scientific and Professional 13 42 29 10 7 0 0 55 16 31
2017 Administration and Foreign Services 16 29 33 15 6 0 2 46 21 265

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 54 18 18 5 0 0 59 23 22
2017 Scientific and Professional 23 39 25 3 7 0 3 64 10 31
2017 Administration and Foreign Services 20 36 24 9 8 0 2 58 18 266

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 18 41 32 5 0 0 23 36 22
2017 Scientific and Professional 22 35 13 20 3 0 6 61 25 31
2017 Administration and Foreign Services 16 30 26 14 11 0 3 48 26 266

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 50 18 0 5 0 5 76 5 22
2017 Scientific and Professional 35 39 16 0 0 0 10 82 0 31
2017 Administration and Foreign Services 43 27 16 2 1 0 10 78 4 266

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 63 5 9 5 0 0 82 14 22
2017 Scientific and Professional 26 39 22 10 3 0 0 65 13 31
2017 Administration and Foreign Services 32 31 21 9 6 0 1 63 15 263

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 41 14 5 0 0 0 82 5 22
2017 Scientific and Professional 32 26 33 3 0 6 0 62 3 31
2017 Administration and Foreign Services 28 36 22 8 6 0 1 65 14 262

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 41 36 5 0 0 0 59 5 22
2017 Scientific and Professional 16 48 23 3 0 0 10 71 3 31
2017 Administration and Foreign Services 25 34 25 11 3 0 1 60 15 262

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 41 23 5 0 0 0 73 5 22
2017 Scientific and Professional 32 42 19 0 3 3 0 77 3 31
2017 Administration and Foreign Services 31 31 20 10 6 0 3 63 17 263

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 27 41 5 0 0 0 55 5 22
2017 Scientific and Professional 22 45 26 3 0 0 3 70 3 31
2017 Administration and Foreign Services 29 39 19 7 3 0 1 69 11 263

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 18 5 9 0 0 0 86 9 22
2017 Scientific and Professional 52 25 13 3 0 0 6 83 3 31
2017 Administration and Foreign Services 60 20 9 7 3 0 2 81 10 266

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 18 5 9 0 0 0 86 9 22
2017 Scientific and Professional 80 17 3 0 0 0 0 97 0 30
2017 Administration and Foreign Services 69 14 3 5 4 0 4 87 10 266

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 46 0 14 0 0 0 86 14 22
2017 Scientific and Professional 60 23 17 0 0 0 0 83 0 30
2017 Administration and Foreign Services 51 26 15 2 4 0 2 79 6 265

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 18 5 14 0 0 0 82 14 22
2017 Scientific and Professional 58 29 10 3 0 0 0 87 3 31
2017 Administration and Foreign Services 58 20 8 6 6 0 2 80 12 263

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 41 18 5 5 0 0 73 9 22
2017 Scientific and Professional 54 10 6 0 0 0 30 91 0 30
2017 Administration and Foreign Services 51 13 8 2 1 0 25 85 4 266

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 18 14 0 0 0 0 86 0 22
2017 Scientific and Professional 67 23 0 0 0 0 10 100 0 30
2017 Administration and Foreign Services 69 17 5 1 0 0 7 93 2 265

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 18 0 0 0 0 5 100 0 22
2017 Scientific and Professional 78 6 3 10 0 0 3 87 10 31
2017 Administration and Foreign Services 75 12 3 2 2 0 7 93 4 266

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 14 9 5 0 0 0 86 5 22
2017 Scientific and Professional 30 38 26 3 0 0 3 70 3 31
2017 Administration and Foreign Services 47 32 12 4 2 0 2 82 6 265

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 32 45 9 0 0 0 45 9 22
2017 Scientific and Professional 6 39 48 6 0 0 0 45 6 31
2017 Administration and Foreign Services 11 32 41 12 4 0 0 43 16 266

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 9 46 45 0 0 0 45 9 22
2017 Scientific and Professional 3 19 33 39 6 0 0 45 22 31
2017 Administration and Foreign Services 5 14 42 27 12 0 0 39 19 266
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 55 18 0 5 0 0 23 77 22
2017 Scientific and Professional 26 19 19 10 19 7 0 28 72 31
2017 Administration and Foreign Services 30 19 20 16 12 4 0 31 69 267

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 12 17
2017 Scientific and Professional 9 21
2017 Administration and Foreign Services 25 175

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 12 17
2017 Scientific and Professional 42 21
2017 Administration and Foreign Services 40 175

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 12 17
2017 Scientific and Professional 14 21
2017 Administration and Foreign Services 20 175

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 18 17
2017 Scientific and Professional 24 21
2017 Administration and Foreign Services 44 175

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Scientific and Professional 19 21
2017 Administration and Foreign Services 14 175

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 64 17
2017 Scientific and Professional 37 21
2017 Administration and Foreign Services 33 175

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 29 59 6 0 0 6 17
2017 Scientific and Professional 0 47 19 15 5 14 21
2017 Administration and Foreign Services 4 46 23 9 4 14 168

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 12 6 13 6 0 6 74 20 17
2017 Scientific and Professional 29 24 15 5 19 5 5 58 26 21
2017 Administration and Foreign Services 15 25 16 13 22 1 8 44 38 177

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 17 12 12 30 0 23 30 54 17
2017 Scientific and Professional 10 9 4 19 53 0 5 20 75 21
2017 Administration and Foreign Services 2 7 9 19 51 4 7 11 79 176
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