2017 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 41 38 11 8 3 0 0 78 11 302
2011 Part-time 58 35 7 0 0 0 0 93 0 13
2008 Full-time 41 38 10 7 4 0 0 79 11 320
2008 Part-time 31 46 15 0 8 0 0 77 8 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 57 31 9 3 0 0 0 88 3 302
2011 Part-time 72 21 7 0 0 0 0 93 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 45 37 10 5 2 0 0 83 8 302
2011 Part-time 65 28 7 0 0 0 0 93 0 13
2008 Full-time 45 39 9 4 2 0 0 85 7 320
2008 Part-time 54 38 0 8 0 0 0 92 8 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 48 30 13 5 4 0 0 78 9 302
2011 Part-time 72 21 0 7 0 0 0 93 7 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 43 35 11 7 4 0 0 78 10 301
2011 Part-time 72 21 0 7 0 0 0 93 7 13
2008 Full-time 40 41 10 6 3 0 0 82 8 320
2008 Part-time 54 31 15 0 0 0 0 85 0 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 44 24 13 8 7 5 0 71 15 301
2011 Part-time 51 21 7 7 0 7 7 84 8 13
2008 Full-time 40 28 12 8 7 3 1 71 16 320
2008 Part-time 54 23 15 8 0 0 0 77 8 13
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 47 31 12 4 5 1 0 79 9 303
2011 Part-time 47 14 7 7 7 19 0 74 17 13
2008 Full-time 41 31 14 4 3 5 1 77 8 319
2008 Part-time 46 38 15 0 0 0 0 85 0 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 41 37 9 6 6 1 1 79 13 303
2011 Part-time 54 28 19 0 0 0 0 81 0 13
2008 Full-time 40 36 11 8 4 1 1 77 12 319
2008 Part-time 38 38 23 0 0 0 0 77 0 13

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 22 35 19 12 6 6 1 61 19 303
2011 Part-time 26 33 14 0 0 21 7 81 0 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 23 40 18 8 7 2 0 65 16 302
2011 Part-time 58 28 14 0 0 0 0 86 0 13
2008 Full-time 26 43 14 8 7 2 0 71 15 320
2008 Part-time 38 23 8 15 8 8 0 67 25 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 18 46 22 9 2 3 0 66 11 303
2011 Part-time 30 56 0 0 0 14 0 100 0 13
2008 Full-time 19 43 19 11 3 5 0 65 15 320
2008 Part-time 23 38 31 0 0 8 0 67 0 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 20 34 20 10 7 9 0 59 19 303
2011 Part-time 33 47 14 0 0 7 0 85 0 13
2008 Full-time 20 37 16 12 8 7 0 61 22 320
2008 Part-time 15 31 15 23 0 15 0 55 27 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 23 45 12 14 3 2 0 70 18 303
2011 Part-time 19 68 7 7 0 0 0 86 7 13
2008 Full-time 22 50 13 11 4 1 0 73 15 318
2008 Part-time 31 15 38 8 0 8 0 50 8 13
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 28 36 17 10 9 0 0 64 19 301
2011 Part-time 40 46 14 0 0 0 0 86 0 13

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 39 36 12 5 7 1 1 76 13 303
2011 Part-time 33 41 7 0 0 7 12 92 0 13
2008 Full-time 36 40 10 8 5 1 1 76 13 318
2008 Part-time 38 62 0 0 0 0 0 100 0 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 39 38 11 7 3 2 1 79 10 303
2011 Part-time 26 33 14 0 7 14 7 74 9 13
2008 Full-time 39 41 10 6 3 1 1 81 9 319
2008 Part-time 54 23 23 0 0 0 0 77 0 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 34 28 15 10 7 6 1 66 18 303
2011 Part-time 26 40 7 7 0 14 7 83 9 13
2008 Full-time 37 29 9 8 6 10 1 74 15 320
2008 Part-time 38 38 15 0 0 8 0 83 0 13

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 32 43 12 6 4 0 2 77 11 303
2011 Part-time 26 54 7 0 0 0 14 92 0 13
2008 Full-time 29 43 18 6 3 0 2 73 9 320
2008 Part-time 23 62 0 8 0 0 8 92 8 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 46 35 10 8 2 0 0 81 9 301
2011 Part-time 58 28 14 0 0 0 0 86 0 13
2008 Full-time 42 39 9 6 4 0 0 81 10 319
2008 Part-time 38 38 8 0 15 0 0 77 15 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 46 42 5 4 2 0 0 88 7 303
2011 Part-time 58 28 7 7 0 0 0 86 7 13
2008 Full-time 48 40 6 5 2 0 0 88 6 320
2008 Part-time 46 23 23 8 0 0 0 69 8 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 34 36 14 8 6 1 1 71 15 303
2011 Part-time 12 61 7 0 0 7 14 91 0 13
2008 Full-time 23 43 14 10 7 2 1 68 18 320
2008 Part-time 15 38 23 8 8 8 0 58 17 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 21 27 12 22 16 1 2 49 39 303
2011 Part-time 26 0 21 0 7 14 33 48 13 13
2008 Full-time 16 34 13 14 16 3 4 54 32 318
2008 Part-time 38 8 23 8 15 8 0 50 25 13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 36 41 10 8 4 1 1 78 12 301
2011 Part-time 25 61 0 7 0 0 7 93 7 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 39 43 9 5 2 1 1 83 8 302
2011 Part-time 44 49 7 0 0 0 0 93 0 13

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 41 39 10 6 3 0 1 81 10 302
2011 Part-time 65 28 0 0 0 0 7 100 0 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 28 25 15 11 9 2 11 60 23 302
2011 Part-time 35 14 19 0 0 7 25 73 0 13
2008 Full-time 32 21 8 12 11 4 12 62 28 320
2008 Part-time 31 23 23 0 15 0 8 58 17 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 32 38 19 7 4 0 0 70 12 303
2011 Part-time 39 42 19 0 0 0 0 81 0 13
2008 Full-time 25 39 20 11 5 0 1 64 16 318
2008 Part-time 38 31 23 0 8 0 0 69 8 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 44 26 8 7 5 4 5 77 14 302
2011 Part-time 72 7 0 7 0 7 7 92 8 13

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2011 Full-time 27 40 33 303
2011 Part-time 42 31 27 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 Full-time 23 17 44 8 9999 8 81
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 48 38 8 4 2 0 0 86 6 303
2011 Part-time 44 42 14 0 0 0 0 86 0 13
2008 Full-time 52 35 8 3 1 1 0 88 4 320
2008 Part-time 46 54 0 0 0 0 0 100 0 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 32 47 13 5 2 1 0 79 8 303
2011 Part-time 43 30 20 0 0 7 0 78 0 12

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 9 26 34 20 10 0 2 30 35 303
2011 Part-time 0 7 40 39 0 0 14 46 8 13
2008 Full-time 11 28 34 19 6 0 2 26 39 320
2008 Part-time 15 23 38 8 15 0 0 23 38 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 5 10 21 34 21 2 7 60 17 303
2011 Part-time 0 7 28 44 0 7 14 56 9 13
2008 Full-time 4 15 30 29 15 2 4 47 21 319
2008 Part-time 0 23 23 23 23 8 0 50 25 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 8 20 26 28 12 1 4 42 30 303
2011 Part-time 0 14 28 31 7 7 14 48 17 13
2008 Full-time 10 25 34 18 8 1 3 28 36 317
2008 Part-time 0 23 38 0 8 8 23 11 33 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 7 21 33 24 12 0 3 37 30 303
2011 Part-time 0 7 39 40 0 7 7 46 8 13
2008 Full-time 8 20 37 23 10 1 2 33 28 319
2008 Part-time 8 15 38 8 15 15 0 27 27 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 15 21 27 18 14 1 5 34 37 303
2011 Part-time 7 14 14 31 14 0 21 56 26 13
2008 Full-time 16 23 25 20 12 1 3 34 40 319
2008 Part-time 15 15 31 15 23 0 0 38 31 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 3 15 24 28 22 3 6 54 19 303
2011 Part-time 0 33 0 28 19 7 14 59 41 13
2008 Full-time 8 14 27 26 14 5 7 45 25 319
2008 Part-time 0 8 15 46 8 15 8 70 10 13

Respectful workplace

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 36 38 13 6 4 3 0 76 10 301
2011 Part-time 58 35 7 0 0 0 0 93 0 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 45 37 8 6 4 0 0 83 9 302
2011 Part-time 72 28 0 0 0 0 0 100 0 13
2008 Full-time 47 35 10 4 3 0 0 83 7 317
2008 Part-time 46 23 23 8 0 0 0 69 8 13

Ethical workplace

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 39 43 11 3 1 2 1 85 4 303
2011 Part-time 48 38 7 0 0 7 0 92 0 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 33 33 12 9 7 5 2 70 17 303
2011 Part-time 50 15 8 0 0 20 7 89 0 12
2008 Full-time 34 33 11 8 8 5 2 72 16 320
2008 Part-time 8 46 15 15 0 8 8 64 18 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 11 33 21 17 8 8 2 50 27 303
2011 Part-time 19 14 33 7 0 14 14 45 10 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 11 16 16 14 17 19 7 37 41 303
2011 Part-time 14 19 25 0 7 28 7 50 11 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 45 44 5 5 1 0 0 89 6 303
2011 Part-time 67 26 7 0 0 0 0 93 0 13
2008 Full-time 50 39 3 6 1 0 0 90 7 320
2008 Part-time 46 38 8 8 0 0 0 85 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 44 37 8 7 3 0 0 82 10 303
2011 Part-time 58 42 0 0 0 0 0 100 0 13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 65 29 2 2 2 0 0 94 4 303
2011 Part-time 67 26 0 7 0 0 0 93 7 13
2008 Full-time 68 21 5 4 2 1 0 89 5 320
2008 Part-time 69 15 8 8 0 0 0 85 8 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 50 26 9 11 3 0 0 76 15 303
2011 Part-time 67 21 12 0 0 0 0 88 0 13
2008 Full-time 46 26 7 14 7 0 0 72 21 320
2008 Part-time 23 23 8 38 8 0 0 46 46 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 60 27 4 6 2 0 1 87 9 303
2011 Part-time 32 41 0 19 0 0 7 80 20 13
2008 Full-time 58 25 3 8 4 1 2 85 12 320
2008 Part-time 69 15 8 0 8 0 0 85 8 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 72 18 5 4 2 0 0 90 5 303
2011 Part-time 75 25 0 0 0 0 0 100 0 13
2008 Full-time 80 10 2 3 3 0 1 92 6 320
2008 Part-time 85 8 0 8 0 0 0 92 8 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 65 27 3 2 0 1 2 94 2 303
2011 Part-time 47 39 0 0 0 7 7 100 0 13
2008 Full-time 62 22 7 4 1 2 3 87 6 320
2008 Part-time 69 15 8 0 0 8 0 92 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 28 33 19 4 4 11 0 70 9 303
2011 Part-time 32 26 7 7 0 28 0 80 10 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 36 34 12 3 3 12 1 80 7 303
2011 Part-time 44 35 0 0 0 21 0 100 0 13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 20 49 10 8 2 1 10 78 11 302
2011 Part-time 14 21 0 21 0 7 37 62 38 13
2008 Full-time 19 47 13 8 4 1 9 73 13 320
2008 Part-time 15 15 15 8 23 8 15 40 40 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 8 18 22 4 3 30 15 49 12 302
2011 Part-time 14 7 7 0 0 47 25 75 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 32 29 12 5 1 11 10 77 8 302
2011 Part-time 35 22 8 0 0 15 20 88 0 12
2008 Full-time 31 31 10 3 1 14 9 81 6 319
2008 Part-time 23 23 0 0 8 31 15 86 14 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 Full-time 29 30 13 4 1 12 10 76 7 302
2011 Part-time 39 14 7 0 0 14 25 88 0 13
2008 Full-time 29 34 11 3 2 12 9 79 7 319
2008 Part-time 38 23 8 0 0 8 23 89 0 13
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