2017 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 27 45 14 9 5 0 0 72 14 398
2014 Part-time 25 38 31 6 0 0 0 62 6 18
2011 Full-time 36 40 12 7 5 0 0 76 12 446
2011 Part-time 32 37 15 6 10 0 0 69 16 19
2008 Full-time 39 37 11 7 6 0 0 76 13 403
2008 Part-time 36 48 4 8 4 0 0 84 12 25

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 63 27 7 2 1 0 0 90 3 398
2014 Part-time 59 41 0 0 0 0 0 100 0 18
2011 Full-time 61 28 8 2 1 0 0 89 3 448
2011 Part-time 69 26 0 5 0 0 0 95 5 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 36 44 10 7 3 0 0 80 10 398
2014 Part-time 39 49 5 6 0 0 0 89 6 18
2011 Full-time 42 41 10 5 3 0 0 82 8 447
2011 Part-time 48 32 4 16 0 0 0 80 16 19
2008 Full-time 40 41 8 7 2 0 0 82 10 405
2008 Part-time 38 42 12 8 0 0 0 81 8 26

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 21 30 26 11 11 1 0 51 22 398
2014 Part-time 15 51 16 17 0 0 0 66 17 18
2011 Full-time 28 29 21 12 10 0 0 57 21 448
2011 Part-time 35 40 11 0 14 0 0 75 14 19

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 21 35 22 10 11 1 0 57 21 398
2014 Part-time 21 49 17 14 0 0 0 70 14 17
2011 Full-time 29 33 19 11 8 0 0 62 19 446
2011 Part-time 41 40 5 0 14 0 0 81 14 19
2008 Full-time 22 36 16 15 10 0 0 58 25 407
2008 Part-time 27 42 15 4 12 0 0 69 15 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 23 22 20 15 14 5 1 48 31 398
2014 Part-time 41 20 15 18 0 0 6 65 19 18
2011 Full-time 31 21 18 11 13 4 2 56 26 448
2011 Part-time 35 34 11 5 11 0 4 72 17 18
2008 Full-time 20 24 21 15 14 3 3 47 30 406
2008 Part-time 19 38 15 12 15 0 0 58 27 26
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 32 34 14 9 7 2 3 68 18 398
2014 Part-time 50 31 19 0 0 0 0 81 0 18
2011 Full-time 34 33 16 6 8 2 1 69 15 449
2011 Part-time 48 20 6 11 0 5 10 80 13 19
2008 Full-time 30 32 15 10 9 3 2 65 20 405
2008 Part-time 19 50 15 8 4 4 0 72 12 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 29 35 14 11 8 0 2 66 20 396
2014 Part-time 50 23 10 11 7 0 0 72 18 18
2011 Full-time 36 31 13 10 7 0 1 68 18 449
2011 Part-time 60 23 6 11 0 0 0 83 11 19
2008 Full-time 29 39 11 10 10 1 0 69 20 407
2008 Part-time 27 31 19 19 4 0 0 58 23 26

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 36 31 15 10 7 0 1 68 17 397
2014 Part-time 68 21 11 0 0 0 0 89 0 18

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 19 32 20 12 7 10 0 56 21 396
2014 Part-time 31 46 18 0 0 5 0 81 0 18
2011 Full-time 24 28 20 9 9 9 0 58 20 447
2011 Part-time 39 21 25 11 4 0 0 60 15 19

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 15 28 25 16 12 2 0 45 29 396
2014 Part-time 26 50 7 11 7 0 0 76 18 18
2011 Full-time 23 27 23 13 11 4 0 51 25 446
2011 Part-time 41 30 5 4 14 6 0 76 19 19
2008 Full-time 17 28 20 18 14 2 1 46 33 407
2008 Part-time 12 42 15 12 15 4 0 56 28 26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 11 22 27 20 14 6 0 35 37 396
2014 Part-time 15 30 33 5 13 5 0 47 19 18
2011 Full-time 13 29 24 16 10 9 0 46 28 449
2011 Part-time 41 30 10 4 9 6 0 76 13 19
2008 Full-time 11 24 17 24 15 8 1 38 43 406
2008 Part-time 12 31 35 0 15 8 0 46 17 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 13 29 26 14 12 6 0 45 28 395
2014 Part-time 15 28 18 16 13 10 0 47 32 18
2011 Full-time 19 32 21 11 10 8 0 55 23 449
2011 Part-time 29 31 21 5 4 10 0 67 10 19
2008 Full-time 14 31 14 16 12 11 1 52 32 407
2008 Part-time 19 23 23 15 12 8 0 46 29 26

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 11 29 22 19 16 3 0 41 36 395
2014 Part-time 10 28 24 20 19 0 0 38 39 18
2011 Full-time 17 32 21 15 13 2 0 50 29 449
2011 Part-time 41 26 10 14 9 0 0 67 23 19
2008 Full-time 15 35 15 18 12 4 1 52 32 405
2008 Part-time 23 35 15 4 19 4 0 60 24 26
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 22 35 14 16 12 0 0 57 28 397
2014 Part-time 23 47 10 13 7 0 0 71 19 18
2011 Full-time 26 35 16 12 9 2 0 62 22 448
2011 Part-time 51 29 0 16 4 0 0 80 20 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 14 18 16 18 20 10 4 37 44 395
2014 Part-time 10 17 40 5 11 10 7 32 20 18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 29 34 14 12 9 0 2 64 21 398
2014 Part-time 30 35 11 11 13 0 0 64 24 18
2011 Full-time 32 32 15 11 7 1 1 65 19 449
2011 Part-time 45 33 0 22 0 0 0 78 22 17
2008 Full-time 27 33 16 12 10 1 1 61 23 407
2008 Part-time 15 46 12 12 12 0 4 64 24 26

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 28 38 12 9 5 3 5 72 15 95

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 27 32 16 14 7 1 2 61 22 396
2014 Part-time 34 25 23 17 0 0 0 59 17 18
2011 Full-time 31 35 14 9 8 3 1 68 18 449
2011 Part-time 45 22 0 22 5 6 0 71 29 19
2008 Full-time 25 39 14 9 8 2 3 68 18 407
2008 Part-time 8 54 19 12 4 0 4 64 16 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 26 27 14 12 10 7 3 60 24 396
2014 Part-time 31 28 31 5 0 5 0 63 5 18
2011 Full-time 32 24 14 10 9 8 2 62 22 448
2011 Part-time 53 16 0 16 5 6 4 77 23 19
2008 Full-time 26 30 15 9 10 9 2 62 21 406
2008 Part-time 19 46 4 8 8 12 4 77 18 26

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 17 31 18 19 14 0 0 49 34 397
2014 Part-time 7 36 23 17 13 0 5 45 31 18
2011 Full-time 25 39 12 12 11 0 2 65 23 448
2011 Part-time 57 28 5 10 0 0 0 85 10 19
2008 Full-time 25 40 11 15 7 0 1 66 22 407
2008 Part-time 23 38 19 12 8 0 0 62 19 26

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 36 39 14 6 5 0 0 75 11 398
2014 Part-time 51 33 16 0 0 0 0 84 0 18
2011 Full-time 46 31 12 6 4 0 0 77 10 448
2011 Part-time 29 44 0 15 11 0 0 74 26 19
2008 Full-time 40 35 12 7 5 0 0 75 12 406
2008 Part-time 31 42 4 15 8 0 0 73 23 26

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 42 39 9 5 5 0 0 81 10 398
2014 Part-time 33 36 15 11 0 0 5 73 12 18
2011 Full-time 48 36 8 5 3 0 0 84 8 448
2011 Part-time 18 64 6 0 11 0 0 83 11 19
2008 Full-time 47 34 7 7 4 0 0 81 11 406
2008 Part-time 27 50 12 8 4 0 0 77 12 26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 11 15 23 22 25 4 0 27 49 396
2014 Part-time 22 15 23 5 24 0 11 41 33 18
2011 Full-time 15 31 17 18 15 2 2 48 34 449
2011 Part-time 46 19 15 5 9 6 0 69 15 19
2008 Full-time 15 32 18 14 17 4 0 49 32 405
2008 Part-time 19 38 19 15 8 0 0 58 23 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 10 13 19 18 32 3 5 25 54 396
2014 Part-time 22 10 11 5 30 5 18 41 44 18
2011 Full-time 9 21 13 21 26 2 8 33 52 449
2011 Part-time 23 27 5 9 14 0 22 65 29 19
2008 Full-time 7 24 15 19 25 4 7 35 49 406
2008 Part-time 15 27 15 12 15 4 12 50 32 26

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 17 38 18 15 11 1 0 55 26 398
2014 Part-time 28 26 28 0 18 0 0 55 18 18
2011 Full-time 29 35 15 13 8 1 0 64 21 449
2011 Part-time 42 21 15 11 5 0 6 67 17 19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 26 33 18 12 10 1 1 60 22 398
2014 Part-time 33 31 18 11 7 0 0 64 18 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 24 35 20 13 8 0 0 59 21 398
2014 Part-time 38 39 5 11 7 0 0 77 18 18
2011 Full-time 40 34 12 9 4 1 0 75 12 447
2011 Part-time 50 36 9 5 0 0 0 85 5 18

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 28 32 21 9 7 1 2 62 17 398
2014 Part-time 38 35 16 6 0 0 5 76 7 18
2011 Full-time 36 33 14 9 6 1 1 71 15 447
2011 Part-time 51 19 20 4 0 0 6 75 4 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 27 22 10 11 11 2 17 61 27 396
2014 Part-time 16 30 28 5 6 0 15 54 13 18
2011 Full-time 26 22 11 11 13 3 14 58 28 447
2011 Part-time 24 13 11 0 5 6 41 70 9 19
2008 Full-time 31 20 8 12 14 3 13 61 30 407
2008 Part-time 38 19 12 4 4 4 19 75 10 26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 36 32 20 7 5 0 0 68 12 397
2014 Part-time 41 35 11 0 13 0 0 76 13 18
2011 Full-time 35 37 16 7 3 1 1 74 10 447
2011 Part-time 66 29 0 5 0 0 0 95 5 19
2008 Full-time 28 33 20 13 5 0 1 61 18 407
2008 Part-time 27 31 27 15 0 0 0 58 15 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 34 24 15 7 8 6 7 67 16 397
2014 Part-time 62 22 11 0 0 5 0 88 0 18
2011 Full-time 37 29 10 9 9 2 4 71 19 449
2011 Part-time 86 5 5 5 0 0 0 91 5 19

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2014 Full-time 33 34 33 398
2014 Part-time 34 21 44 18
2011 Full-time 36 37 27 449
2011 Part-time 27 37 36 19

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 Full-time 19 12 47 8 9999 13 133
2011 Full-time 13 12 52 9 9999 14 161
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 40 37 13 6 3 1 1 78 9 398
2014 Part-time 30 38 20 6 7 0 0 68 13 18
2011 Full-time 45 37 9 5 3 1 0 83 8 447
2011 Part-time 62 33 5 0 0 0 0 95 0 19
2008 Full-time 48 32 11 5 3 2 0 80 8 406
2008 Part-time 38 42 15 4 0 0 0 81 4 26

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 19 36 28 8 7 2 0 56 15 396
2014 Part-time 16 50 21 6 7 0 0 66 13 18
2011 Full-time 25 35 21 9 7 3 0 62 16 447
2011 Part-time 41 25 23 6 5 0 0 66 11 19

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 11 22 36 16 10 1 4 27 35 397
2014 Part-time 13 27 21 28 5 0 7 35 42 18
2011 Full-time 9 21 30 23 11 2 5 36 31 448
2011 Part-time 5 17 17 42 19 0 0 61 22 18
2008 Full-time 8 27 32 18 11 1 3 29 37 404
2008 Part-time 4 19 35 31 8 0 4 40 24 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 14 20 28 18 10 5 6 31 38 397
2014 Part-time 7 25 30 26 12 0 0 39 31 17
2011 Full-time 8 21 23 20 17 4 7 42 32 447
2011 Part-time 0 14 30 21 31 4 0 54 15 19
2008 Full-time 16 25 23 19 11 2 4 32 43 403
2008 Part-time 8 27 27 27 12 0 0 38 35 26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 15 21 23 20 11 4 7 34 40 396
2014 Part-time 24 22 15 11 16 0 11 32 52 18
2011 Full-time 14 17 26 17 13 4 10 34 35 448
2011 Part-time 5 31 8 22 35 0 0 57 36 19
2008 Full-time 13 21 31 16 11 3 5 30 37 405
2008 Part-time 4 19 23 38 12 4 0 52 24 26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 9 15 27 30 14 1 4 46 25 393
2014 Part-time 11 0 18 38 16 5 11 65 13 18
2011 Full-time 5 12 29 28 18 2 6 49 19 446
2011 Part-time 0 5 9 42 44 0 0 86 5 19
2008 Full-time 7 16 30 27 17 1 2 45 24 403
2008 Part-time 4 12 38 31 15 0 0 46 15 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 26 25 21 14 8 1 5 23 54 396
2014 Part-time 19 10 35 10 10 0 17 23 35 18
2011 Full-time 11 21 27 17 14 2 7 34 36 446
2011 Part-time 9 9 15 27 40 0 0 67 18 19
2008 Full-time 21 24 23 14 14 1 3 29 47 405
2008 Part-time 12 27 12 38 8 0 4 48 40 26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 11 19 26 19 11 3 10 35 35 396
2014 Part-time 23 20 5 37 5 0 11 47 48 18
2011 Full-time 10 16 24 23 15 4 9 43 30 448
2011 Part-time 13 0 19 25 43 0 0 68 13 19
2008 Full-time 19 23 25 15 10 3 5 27 46 404
2008 Part-time 8 31 27 12 4 8 12 19 48 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 13 22 30 15 9 4 7 27 39 396
2014 Part-time 24 25 16 18 5 0 11 26 55 18

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 34 31 9 11 12 3 1 68 23 398
2014 Part-time 69 26 5 0 0 0 0 95 0 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 32 40 13 9 6 0 0 72 15 396
2014 Part-time 56 32 7 5 0 0 0 88 5 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 32 38 17 4 4 3 1 74 8 397
2014 Part-time 56 21 5 0 7 11 0 87 7 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 32 40 15 7 3 1 0 74 11 397
2014 Part-time 37 46 11 5 0 0 0 84 5 18
2011 Full-time 31 36 19 5 5 4 0 70 10 449
2011 Part-time 40 39 10 5 0 0 6 84 5 19

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 39 38 12 6 4 0 0 78 10 397
2014 Part-time 59 36 5 0 0 0 0 95 0 18
2011 Full-time 40 37 12 5 5 0 0 77 10 448
2011 Part-time 55 30 5 10 0 0 0 85 10 19
2008 Full-time 33 40 13 8 5 1 0 74 13 404
2008 Part-time 50 23 12 12 4 0 0 73 15 26

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 21 27 20 12 13 4 4 51 27 397
2014 Part-time 31 30 28 0 11 0 0 61 11 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 29 45 13 4 2 6 1 80 6 397
2014 Part-time 46 23 16 10 0 5 0 72 10 18
2011 Full-time 36 37 15 4 2 4 1 77 7 448
2011 Part-time 33 46 4 11 0 0 6 85 11 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 31 34 17 8 5 5 1 68 14 396
2014 Part-time 28 39 22 5 7 0 0 67 11 18
2011 Full-time 36 31 11 8 7 5 1 72 16 447
2011 Part-time 40 29 16 15 0 0 0 69 15 19
2008 Full-time 29 38 11 9 7 5 1 71 17 407
2008 Part-time 19 35 19 12 8 4 4 58 21 26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 19 29 24 12 9 6 1 51 23 397
2014 Part-time 20 18 23 16 12 6 5 43 31 18
2011 Full-time 21 31 21 11 8 7 1 57 21 448
2011 Part-time 22 38 11 6 13 6 4 67 21 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 16 19 21 16 16 10 3 40 36 397
2014 Part-time 26 30 26 0 7 6 5 63 7 18
2011 Full-time 16 19 19 14 13 15 3 43 33 448
2011 Part-time 27 31 11 5 4 6 16 74 11 19

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 23 43 7 19 8 0 0 66 27 398
2014 Part-time 32 37 5 19 7 0 0 69 26 18
2011 Full-time 38 47 5 8 1 0 0 86 9 449
2011 Part-time 61 30 0 9 0 0 0 91 9 19
2008 Full-time 38 43 5 12 3 0 0 80 15 407
2008 Part-time 31 46 12 8 4 0 0 77 12 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 41 37 7 11 4 0 0 79 15 395
2014 Part-time 37 45 11 7 0 0 0 82 7 18
2011 Full-time 42 35 8 10 4 0 0 78 14 447
2011 Part-time 57 38 0 0 5 0 0 95 5 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 32 44 14 7 2 1 0 76 9 398
2014 Part-time 41 35 11 13 0 0 0 75 13 18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 59 29 6 2 2 1 1 90 4 398
2014 Part-time 46 10 16 23 0 0 5 59 24 18
2011 Full-time 68 24 5 3 0 0 0 92 3 449
2011 Part-time 72 28 0 0 0 0 0 100 0 19
2008 Full-time 67 23 5 2 1 1 1 91 4 406
2008 Part-time 62 27 8 0 4 0 0 88 4 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 54 27 7 8 2 0 1 82 11 398
2014 Part-time 61 10 11 5 13 0 0 71 18 18
2011 Full-time 58 25 8 4 4 0 1 84 8 448
2011 Part-time 59 31 0 10 0 0 0 90 10 19
2008 Full-time 56 27 5 9 3 0 0 82 12 406
2008 Part-time 46 35 8 8 0 4 0 84 8 26

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 58 23 6 7 2 0 3 84 10 397
2014 Part-time 69 15 11 0 5 0 0 84 5 18
2011 Full-time 60 24 6 6 2 0 1 85 8 448
2011 Part-time 71 17 0 12 0 0 0 88 12 18
2008 Full-time 55 26 5 7 3 0 3 84 11 404
2008 Part-time 62 19 12 0 0 0 8 88 0 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 73 18 4 1 2 0 1 92 4 398
2014 Part-time 90 5 5 0 0 0 0 95 0 18
2011 Full-time 74 16 5 1 2 0 2 92 4 448
2011 Part-time 78 22 0 0 0 0 0 100 0 19
2008 Full-time 78 12 4 3 0 0 3 92 4 407
2008 Part-time 77 19 4 0 0 0 0 96 0 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 50 28 11 5 2 2 2 81 7 397
2014 Part-time 49 21 11 6 0 0 11 80 7 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 54 25 9 4 2 4 2 85 6 395
2014 Part-time 55 16 13 10 0 0 7 76 10 18
2011 Full-time 61 23 12 2 1 1 1 86 2 448
2011 Part-time 82 13 0 5 0 0 0 95 5 19
2008 Full-time 65 21 5 4 1 2 2 89 6 406
2008 Part-time 73 15 8 0 0 0 4 92 0 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 Full-time 18 82 398

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2014 Full-time 41 72

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 Full-time 68 72

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Full-time 7 72

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 72

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 72

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 Full-time 43 72

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2014 Full-time 38 72

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2014 Full-time 39 72

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2014 Full-time 51 72

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2014 Full-time 23 72

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2014 Full-time 59 72

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 Full-time 36 72

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 72

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Full-time 16 72

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2014 Full-time 41 72

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 Full-time 35 72

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 72

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 Full-time 61 72

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 Full-time 24 72

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Full-time 15 72

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Full-time 16 72

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Full-time 15 72

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 15 72

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 Full-time 22 72

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 Full-time 17 70

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 Full-time 14 70

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Full-time 14 70

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Full-time 18 70

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 70

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 70

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 Full-time 13 70

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 Full-time 20 70

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Full-time 6 70

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 Full-time 44 70

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 Full-time 53 70

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 12 70

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 15 16 23 7 8 25 6 46 21 396
2014 Part-time 21 12 20 0 7 22 17 56 12 17

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 22 32 21 7 6 11 1 61 15 396
2014 Part-time 21 33 23 0 5 11 7 66 6 18
2011 Full-time 33 31 16 6 5 8 0 70 13 448
2011 Part-time 43 30 6 9 0 12 0 83 10 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 Full-time 8 92 397
2014 Part-time 0 100 18

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2014 Full-time 43 31

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 Full-time 79 31

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 31

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 31

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2014 Full-time 37 31

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 Full-time 30 31

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 Full-time 23 31

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2014 Full-time 19 31

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2014 Full-time 24 31

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 Full-time 15 31

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2014 Full-time 18 31

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 31

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 32 31

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 Full-time 33 31

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 31

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 Full-time 52 31

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 Full-time 15 31

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 31

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 Full-time 25 31

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 Full-time 40 31

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 Full-time 63 31

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 17 31

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 14 14 22 3 4 37 6 50 11 396
2014 Part-time 16 28 24 0 0 15 16 65 0 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 23 29 21 3 3 20 2 66 7 396
2014 Part-time 32 45 11 0 0 5 7 87 0 18
2011 Full-time 35 30 16 4 3 12 0 74 8 447
2011 Part-time 49 30 15 0 0 6 0 84 0 19

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 Full-time 16 84 396

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 Full-time 87 13 65

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 56 30 9 2 2 2 0 87 4 56

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 24 48 11 7 2 1 6 78 9 395
2014 Part-time 13 24 16 0 5 0 42 63 8 18
2011 Full-time 28 45 12 6 3 1 5 78 10 448
2011 Part-time 28 21 4 6 5 0 36 77 17 19
2008 Full-time 25 38 13 9 4 4 9 71 15 407
2008 Part-time 4 42 12 19 4 4 15 57 29 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 12 18 23 5 5 24 13 48 15 395
2014 Part-time 13 14 21 0 0 0 52 55 0 18
2011 Full-time 12 21 26 4 5 22 10 49 13 449
2011 Part-time 17 21 8 9 0 9 36 69 17 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 31 34 15 3 3 7 6 76 7 396
2014 Part-time 20 22 5 6 0 0 47 79 12 18
2011 Full-time 34 32 13 3 3 9 5 78 7 449
2011 Part-time 32 19 10 0 0 10 30 84 0 19
2008 Full-time 27 34 13 4 2 11 8 76 8 407
2008 Part-time 23 31 15 4 0 12 15 74 5 26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Full-time 27 35 17 3 3 9 6 73 7 396
2014 Part-time 13 35 5 0 0 0 47 91 0 18
2011 Full-time 29 32 15 3 3 13 5 75 8 449
2011 Part-time 22 29 5 5 0 4 36 84 8 19
2008 Full-time 26 31 14 6 4 11 9 70 12 407
2008 Part-time 12 38 19 8 0 8 15 65 10 26
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