2017 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 46 8 0 10 0 0 82 10 22
2017 Non-Aboriginal 43 43 8 5 1 0 0 86 6 309
2014 Aboriginal 26 42 10 6 16 0 0 68 22 14
2014 Non-Aboriginal 32 52 11 2 2 0 0 84 5 271
2011 Aboriginal 49 37 4 7 3 0 0 86 10 35
2011 Non-Aboriginal 40 34 14 6 5 0 1 75 11 423
2008 Aboriginal 32 48 6 10 3 0 0 81 13 31
2008 Non-Aboriginal 33 42 13 8 4 0 0 75 12 408

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 30 4 12 10 0 0 74 22 22
2017 Non-Aboriginal 39 38 7 9 6 0 1 77 15 309

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 74 12 9 5 0 0 0 86 5 22
2017 Non-Aboriginal 68 24 5 2 1 0 0 92 3 309
2014 Aboriginal 86 6 8 0 0 0 0 92 0 14
2014 Non-Aboriginal 65 28 7 0 0 0 0 93 1 271
2011 Aboriginal 75 14 11 0 0 0 0 89 0 35
2011 Non-Aboriginal 60 29 8 0 2 0 1 90 2 424

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 12 4 4 10 0 0 82 14 22
2017 Non-Aboriginal 53 33 9 5 1 0 0 85 6 309
2014 Aboriginal 44 42 6 0 8 0 0 86 8 14
2014 Non-Aboriginal 48 40 7 4 1 0 0 87 5 270
2011 Aboriginal 60 32 7 0 0 0 0 93 0 35
2011 Non-Aboriginal 48 35 9 4 3 0 1 84 7 424
2008 Aboriginal 42 42 3 10 3 0 0 84 13 31
2008 Non-Aboriginal 42 41 10 5 1 0 0 84 6 411

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 13 8 0 14 4 0 76 15 22
2017 Non-Aboriginal 49 30 13 6 2 1 0 80 7 309
2014 Aboriginal 25 36 21 10 8 0 0 61 18 14
2014 Non-Aboriginal 38 34 14 8 4 0 0 73 13 271
2011 Aboriginal 40 25 17 8 10 0 0 65 18 35
2011 Non-Aboriginal 43 24 14 9 8 1 1 68 17 424

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 25 4 10 9 0 0 77 19 22
2017 Non-Aboriginal 50 31 11 6 2 0 0 81 8 309
2014 Aboriginal 39 22 21 10 8 0 0 61 18 14
2014 Non-Aboriginal 40 33 15 8 4 0 0 73 11 271
2011 Aboriginal 50 13 10 23 3 0 0 64 26 35
2011 Non-Aboriginal 43 29 12 8 6 1 0 73 14 425
2008 Aboriginal 32 42 10 13 3 0 0 74 16 31
2008 Non-Aboriginal 30 41 12 10 7 0 0 71 17 412

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 48 18 12 0 14 8 0 72 15 22
2017 Non-Aboriginal 42 23 16 13 3 2 1 67 17 309
2014 Aboriginal 34 6 21 18 8 13 0 46 30 14
2014 Non-Aboriginal 38 26 17 9 6 3 0 66 16 271
2011 Aboriginal 46 19 11 18 5 0 0 65 24 35
2011 Non-Aboriginal 41 20 12 8 13 5 1 65 22 424
2008 Aboriginal 19 32 19 10 10 10 0 57 21 31
2008 Non-Aboriginal 30 31 17 9 10 3 1 63 19 412
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 39 4 0 10 0 0 86 10 22
2017 Non-Aboriginal 53 28 9 6 2 1 2 83 7 308
2014 Aboriginal 27 36 13 24 0 0 0 63 24 14
2014 Non-Aboriginal 44 39 8 6 2 0 1 84 8 271
2011 Aboriginal 35 29 18 10 7 0 0 64 17 35
2011 Non-Aboriginal 40 30 13 9 7 2 1 71 16 421
2008 Aboriginal 19 35 13 13 16 0 3 57 30 31
2008 Non-Aboriginal 32 31 16 10 8 1 1 65 19 411

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 38 9 4 10 0 0 77 14 22
2017 Non-Aboriginal 49 32 7 7 3 1 1 82 10 309
2014 Aboriginal 33 36 15 16 0 0 0 69 16 14
2014 Non-Aboriginal 43 36 9 8 3 1 0 80 11 271
2011 Aboriginal 36 45 4 15 0 0 0 81 15 35
2011 Non-Aboriginal 39 30 13 10 7 0 0 69 17 421
2008 Aboriginal 32 32 16 13 6 0 0 65 19 31
2008 Non-Aboriginal 30 34 12 14 9 0 0 65 23 410

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 55 26 4 4 10 0 0 81 14 22
2017 Non-Aboriginal 54 26 10 6 3 1 0 81 9 309
2014 Aboriginal 36 31 7 17 9 0 0 67 26 13
2014 Non-Aboriginal 46 31 14 4 2 0 2 79 7 270

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 30 10 8 9 4 0 72 18 22
2017 Non-Aboriginal 40 38 10 8 1 3 0 80 9 307
2014 Aboriginal 28 44 23 6 0 0 0 71 6 14
2014 Non-Aboriginal 34 39 13 3 5 5 0 78 8 271
2011 Aboriginal 39 19 16 6 19 0 0 58 25 35
2011 Non-Aboriginal 34 29 14 9 9 5 1 67 19 424

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 21 17 9 9 4 0 64 18 22
2017 Non-Aboriginal 36 38 13 8 3 2 0 76 11 309
2014 Aboriginal 33 20 24 17 0 6 0 56 18 14
2014 Non-Aboriginal 33 35 17 9 5 1 0 69 14 271
2011 Aboriginal 45 20 10 9 16 0 0 66 24 34
2011 Non-Aboriginal 37 30 13 9 10 2 0 68 19 422
2008 Aboriginal 23 35 23 10 10 0 0 58 19 31
2008 Non-Aboriginal 25 33 16 13 11 1 0 59 24 412

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 21 26 16 9 4 0 46 26 22
2017 Non-Aboriginal 26 39 17 10 5 4 0 67 15 309
2014 Aboriginal 21 34 13 24 8 0 0 55 32 14
2014 Non-Aboriginal 24 39 19 9 5 4 0 66 14 271
2011 Aboriginal 26 35 17 3 13 5 0 65 17 35
2011 Non-Aboriginal 22 36 17 13 7 5 1 61 21 422
2008 Aboriginal 13 32 29 13 6 6 0 48 21 31
2008 Non-Aboriginal 13 37 17 19 11 3 0 52 31 410

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 20 23 21 9 4 0 45 31 22
2017 Non-Aboriginal 34 31 16 10 6 4 0 67 16 309
2014 Aboriginal 28 6 19 39 8 0 0 34 47 14
2014 Non-Aboriginal 29 35 16 9 7 4 0 67 17 271
2011 Aboriginal 40 23 9 12 10 5 0 67 23 35
2011 Non-Aboriginal 27 33 13 10 11 6 0 64 22 424
2008 Aboriginal 26 26 16 23 6 3 0 53 30 31
2008 Non-Aboriginal 20 30 17 15 12 7 0 53 29 411

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 19 50 10 12 10 0 0 69 22 22
2017 Non-Aboriginal 31 36 13 14 5 2 0 68 19 309
2014 Aboriginal 6 41 27 18 8 0 0 47 26 14
2014 Non-Aboriginal 25 41 14 14 5 1 0 67 19 271
2011 Aboriginal 25 42 10 13 9 0 0 67 22 35
2011 Non-Aboriginal 24 38 17 12 6 3 1 64 18 421
2008 Aboriginal 13 42 13 16 10 6 0 59 28 31
2008 Non-Aboriginal 19 40 11 18 9 2 0 60 28 412
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 22 12 17 10 0 0 62 26 22
2017 Non-Aboriginal 31 42 12 10 4 1 1 74 14 309
2014 Aboriginal 21 32 22 7 18 0 0 53 25 14
2014 Non-Aboriginal 25 43 18 9 4 0 0 68 13 271
2011 Aboriginal 30 30 12 19 9 0 0 60 28 35
2011 Non-Aboriginal 24 35 16 13 11 0 1 59 24 424

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 32 12 4 9 0 0 75 12 22
2017 Non-Aboriginal 43 38 10 8 2 0 0 80 10 308

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 34 8 8 18 5 5 63 28 22
2017 Non-Aboriginal 21 31 14 14 6 13 2 61 23 308
2014 Aboriginal 0 30 38 27 6 0 0 30 32 14
2014 Non-Aboriginal 14 39 20 16 4 6 1 58 21 271

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 51 27 4 8 10 0 0 78 18 22
2017 Non-Aboriginal 45 35 9 5 4 0 1 81 10 309
2014 Aboriginal 27 42 18 13 0 0 0 69 13 14
2014 Non-Aboriginal 39 38 14 7 1 0 1 78 8 271
2011 Aboriginal 25 38 15 18 3 0 0 64 21 35
2011 Non-Aboriginal 35 34 11 13 6 0 1 70 20 423
2008 Aboriginal 32 29 16 16 6 0 0 61 23 31
2008 Non-Aboriginal 23 36 14 18 8 0 0 60 26 411

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 47 31 10 3 4 3 2 82 7 99
2014 Non-Aboriginal 35 42 10 4 3 2 3 82 8 106

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 34 12 5 9 0 0 73 14 22
2017 Non-Aboriginal 43 39 5 7 3 1 1 84 10 308
2014 Aboriginal 21 53 18 8 0 0 0 74 8 14
2014 Non-Aboriginal 32 46 8 9 2 2 1 80 11 271
2011 Aboriginal 40 36 5 13 3 2 0 78 17 34
2011 Non-Aboriginal 31 37 11 15 5 0 1 69 21 424
2008 Aboriginal 19 42 19 6 13 0 0 61 19 31
2008 Non-Aboriginal 29 37 11 11 7 2 2 70 19 412

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 17 13 4 9 13 0 70 14 22
2017 Non-Aboriginal 39 31 11 7 5 8 0 76 12 308
2014 Aboriginal 14 32 33 8 6 0 7 49 15 14
2014 Non-Aboriginal 36 34 11 11 3 4 1 74 15 271
2011 Aboriginal 36 27 3 15 10 10 0 69 28 34
2011 Non-Aboriginal 35 29 11 13 9 3 0 66 23 423
2008 Aboriginal 19 29 29 10 13 0 0 48 23 31
2008 Non-Aboriginal 34 26 12 11 10 4 2 65 22 412

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 56 26 0 10 9 0 0 81 19 22
2017 Non-Aboriginal 48 38 7 6 1 0 0 86 7 309
2014 Aboriginal 14 71 0 15 0 0 0 85 15 14
2014 Non-Aboriginal 39 41 12 7 1 0 0 80 8 271
2011 Aboriginal 30 55 8 6 0 0 0 86 6 35
2011 Non-Aboriginal 33 42 8 10 4 1 1 77 15 424
2008 Aboriginal 39 35 16 6 3 0 0 74 10 31
2008 Non-Aboriginal 26 41 12 13 6 0 0 68 19 409

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 46 9 19 0 0 0 72 19 22
2017 Non-Aboriginal 47 35 10 6 2 0 0 82 8 309
2014 Aboriginal 47 29 16 0 8 0 0 76 8 14
2014 Non-Aboriginal 40 41 13 3 2 0 0 82 6 271
2011 Aboriginal 55 30 5 3 4 0 3 87 7 35
2011 Non-Aboriginal 41 35 13 6 4 0 0 76 11 424
2008 Aboriginal 29 42 10 6 13 0 0 71 19 31
2008 Non-Aboriginal 31 40 17 8 4 0 0 71 12 412

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 31 9 9 5 0 0 77 14 22
2017 Non-Aboriginal 57 33 4 3 2 0 0 90 6 309
2014 Aboriginal 47 45 0 0 8 0 0 92 8 14
2014 Non-Aboriginal 50 38 9 2 1 0 0 88 3 271
2011 Aboriginal 46 31 17 6 0 0 0 77 6 34
2011 Non-Aboriginal 42 39 9 5 4 1 1 82 9 424
2008 Aboriginal 39 35 16 6 3 0 0 74 10 31
2008 Non-Aboriginal 39 42 11 5 3 0 0 81 8 411

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 56 26 4 0 14 0 0 82 14 22
2017 Non-Aboriginal 39 35 12 9 3 2 0 75 13 308
2014 Aboriginal 14 47 7 32 0 0 0 61 32 14
2014 Non-Aboriginal 28 39 18 11 4 0 0 68 15 271
2011 Aboriginal 30 29 16 7 17 0 0 60 24 35
2011 Non-Aboriginal 29 31 18 11 10 1 0 61 21 424
2008 Aboriginal 29 35 13 13 10 0 0 65 23 31
2008 Non-Aboriginal 17 33 20 18 11 1 0 50 30 412

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 22 9 17 18 0 0 57 35 22
2017 Non-Aboriginal 27 25 15 16 11 3 3 55 29 307
2014 Aboriginal 7 18 21 38 9 8 0 26 51 13
2014 Non-Aboriginal 22 33 17 14 12 2 2 56 27 271
2011 Aboriginal 27 23 16 16 17 0 0 50 34 35
2011 Non-Aboriginal 23 28 15 14 16 3 1 53 32 424
2008 Aboriginal 13 35 13 26 13 0 0 48 39 31
2008 Non-Aboriginal 14 33 14 16 22 0 1 48 38 412

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 57 20 4 9 9 0 0 77 18 22
2017 Non-Aboriginal 37 39 9 9 5 0 0 77 14 308
2014 Aboriginal 12 33 0 41 14 0 0 45 55 14
2014 Non-Aboriginal 33 40 12 10 4 0 0 74 15 271
2011 Aboriginal 42 17 22 13 6 0 0 59 19 35
2011 Non-Aboriginal 37 35 11 9 8 1 0 72 17 423

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 56 21 8 10 5 0 0 77 14 22
2017 Non-Aboriginal 45 32 13 5 4 0 0 78 10 309
2014 Aboriginal 14 33 6 33 14 0 0 47 47 14
2014 Non-Aboriginal 40 35 15 8 2 0 0 76 10 271

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 65 17 8 5 5 0 0 82 10 22
2017 Non-Aboriginal 48 33 10 6 3 0 1 81 9 309
2014 Aboriginal 33 33 16 10 8 0 0 66 18 14
2014 Non-Aboriginal 41 41 12 5 1 0 0 82 6 271
2011 Aboriginal 42 31 14 10 0 0 3 75 10 35
2011 Non-Aboriginal 41 37 14 4 3 1 1 79 7 422

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 25 22 8 5 0 0 65 13 22
2017 Non-Aboriginal 31 40 15 8 3 3 0 73 12 309

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 68 14 0 4 14 0 0 81 19 22
2017 Non-Aboriginal 48 30 11 7 3 0 0 78 11 309
2014 Aboriginal 39 35 8 0 18 0 0 74 18 14
2014 Non-Aboriginal 38 38 9 10 5 0 0 76 16 271
2011 Aboriginal 43 25 3 12 13 3 0 71 26 35
2011 Non-Aboriginal 40 30 11 8 11 0 1 70 19 424

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 21 10 9 10 0 8 68 21 22
2017 Non-Aboriginal 51 23 8 6 1 2 9 84 8 307
2014 Aboriginal 56 27 0 7 10 0 0 83 17 14
2014 Non-Aboriginal 52 20 8 7 4 0 8 79 12 270
2011 Aboriginal 57 26 7 6 0 0 3 86 7 35
2011 Non-Aboriginal 53 21 7 6 5 1 8 81 12 423
2008 Aboriginal 55 16 13 13 3 0 0 71 16 31
2008 Non-Aboriginal 51 23 5 7 7 1 5 79 15 412

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 22 16 4 0 0 0 80 4 22
2017 Non-Aboriginal 43 34 14 6 1 0 2 79 7 307
2014 Aboriginal 54 26 20 0 0 0 0 80 0 14
2014 Non-Aboriginal 33 36 20 7 2 0 2 71 9 271
2011 Aboriginal 52 36 10 0 2 0 0 88 2 35
2011 Non-Aboriginal 39 33 15 7 2 0 3 75 10 424
2008 Aboriginal 45 29 19 0 6 0 0 74 6 31
2008 Non-Aboriginal 33 37 17 7 4 0 3 71 11 412

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 17 0 4 14 5 0 80 20 22
2017 Non-Aboriginal 51 18 6 5 6 4 11 81 12 306
2014 Aboriginal 51 15 18 8 8 0 0 66 16 14
2014 Non-Aboriginal 47 17 11 8 9 2 7 69 18 271
2011 Aboriginal 42 25 14 9 6 0 4 70 16 35
2011 Non-Aboriginal 39 21 8 8 14 3 8 67 24 425

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Aboriginal 9 62 29 22
2017 Non-Aboriginal 15 51 34 309
2014 Aboriginal 26 52 22 14
2014 Non-Aboriginal 17 53 31 271
2011 Aboriginal 15 45 40 35
2011 Non-Aboriginal 20 50 30 423

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 41 15 27 4 9 4 46
2014 Non-Aboriginal 39 18 22 11 9999 12 47
2011 Non-Aboriginal 36 15 27 11 9999 11 81
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 74 21 0 0 5 0 0 95 5 22
2017 Non-Aboriginal 57 34 6 3 0 0 0 91 3 309
2014 Aboriginal 39 42 10 0 8 0 0 82 8 14
2014 Non-Aboriginal 51 39 7 3 0 0 0 90 3 271
2011 Aboriginal 50 36 7 4 0 3 0 89 4 35
2011 Non-Aboriginal 48 37 9 3 2 1 0 86 5 424
2008 Aboriginal 52 35 10 0 3 0 0 87 3 31
2008 Non-Aboriginal 45 38 10 4 2 0 0 84 6 411

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 45 5 0 5 0 0 90 5 21
2017 Non-Aboriginal 44 41 8 6 1 0 0 86 7 309
2014 Aboriginal 39 38 23 0 0 0 0 77 0 14
2014 Non-Aboriginal 47 38 7 4 3 1 0 86 7 271
2011 Aboriginal 42 42 9 7 0 0 0 84 7 35
2011 Non-Aboriginal 41 38 13 4 4 1 0 79 8 422

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 5 8 33 46 8 0 0 54 13 22
2017 Non-Aboriginal 3 21 36 23 14 0 3 39 24 308
2014 Aboriginal 6 30 57 7 0 0 0 7 36 14
2014 Non-Aboriginal 6 19 43 23 8 0 0 32 25 271
2011 Aboriginal 10 13 21 32 23 0 0 55 24 35
2011 Non-Aboriginal 7 17 36 26 10 1 4 37 25 420
2008 Aboriginal 10 29 39 13 10 0 0 23 39 31
2008 Non-Aboriginal 7 25 41 18 8 0 1 26 32 411

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 4 20 34 32 0 0 66 14 22
2017 Non-Aboriginal 2 11 26 26 27 3 4 57 15 308
2014 Aboriginal 0 44 50 6 0 0 0 6 44 14
2014 Non-Aboriginal 7 22 35 19 15 1 1 35 30 269
2011 Aboriginal 8 6 18 36 31 0 0 68 14 35
2011 Non-Aboriginal 11 15 25 28 17 2 3 47 27 421
2008 Aboriginal 17 17 27 23 13 0 3 38 34 30
2008 Non-Aboriginal 11 21 30 22 14 1 2 37 33 412

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 8 29 35 19 0 0 53 18 22
2017 Non-Aboriginal 8 16 27 21 21 3 5 45 26 308
2014 Aboriginal 14 39 33 14 0 0 0 14 53 14
2014 Non-Aboriginal 7 18 29 27 14 2 3 43 26 271
2011 Aboriginal 5 8 30 20 27 5 5 52 15 35
2011 Non-Aboriginal 8 15 29 23 16 4 5 43 26 421
2008 Aboriginal 13 16 35 13 13 3 6 29 32 31
2008 Non-Aboriginal 9 22 32 23 9 2 3 34 33 411

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 0 25 38 27 0 0 65 10 22
2017 Non-Aboriginal 0 5 25 33 30 1 5 67 6 307
2014 Aboriginal 0 11 46 43 0 0 0 43 11 13
2014 Non-Aboriginal 2 7 27 38 23 0 2 62 10 270
2011 Aboriginal 0 9 15 35 37 3 0 75 10 35
2011 Non-Aboriginal 5 7 25 32 24 3 5 61 12 421
2008 Aboriginal 6 13 26 23 23 0 10 50 21 31
2008 Non-Aboriginal 4 10 29 36 15 1 5 55 14 412

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 20 20 23 27 0 0 50 30 22
2017 Non-Aboriginal 7 16 28 20 23 2 4 45 25 308
2014 Aboriginal 13 38 49 0 0 0 0 0 51 14
2014 Non-Aboriginal 17 20 37 17 9 0 0 26 37 271
2011 Aboriginal 6 17 32 19 23 2 0 43 24 35
2011 Non-Aboriginal 10 21 28 20 15 1 4 37 33 421
2008 Aboriginal 13 19 29 23 13 3 0 37 33 31
2008 Non-Aboriginal 13 21 33 20 11 1 2 32 34 408

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 5 4 13 38 40 0 0 78 9 22
2017 Non-Aboriginal 2 5 17 32 31 6 6 72 8 307
2014 Aboriginal 0 10 20 47 23 0 0 70 10 14
2014 Non-Aboriginal 3 9 26 33 21 2 5 59 13 271
2011 Aboriginal 3 2 17 29 36 7 6 74 6 34
2011 Non-Aboriginal 2 10 21 30 27 4 6 63 13 420
2008 Aboriginal 3 10 39 19 26 0 3 47 13 31
2008 Non-Aboriginal 4 10 21 33 23 3 6 62 15 412

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 18 8 24 26 24 0 0 50 26 22
2017 Non-Aboriginal 6 13 30 19 23 4 5 46 21 307
2014 Aboriginal 16 22 40 22 0 0 0 22 38 14
2014 Non-Aboriginal 7 14 34 25 15 1 4 42 22 271

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 29 14 8 10 0 0 69 18 22
2017 Non-Aboriginal 45 33 7 9 5 0 0 78 14 307
2014 Aboriginal 41 22 6 23 8 0 0 63 31 14
2014 Non-Aboriginal 43 33 9 10 3 1 0 77 13 271

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 33 9 4 10 0 0 77 14 22
2017 Non-Aboriginal 52 35 5 6 2 0 0 87 8 309
2014 Aboriginal 21 63 8 0 8 0 0 84 8 14
2014 Non-Aboriginal 39 45 10 4 1 0 0 85 5 271

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 22 19 4 5 0 0 72 9 21
2017 Non-Aboriginal 55 29 11 2 2 2 0 86 4 308
2014 Aboriginal 41 42 7 10 0 0 0 83 10 14
2014 Non-Aboriginal 55 31 10 2 1 1 0 87 3 270

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 31 9 4 5 0 0 82 9 22
2017 Non-Aboriginal 52 33 10 3 1 1 0 86 4 309
2014 Aboriginal 41 28 15 16 0 0 0 69 16 14
2014 Non-Aboriginal 50 39 8 2 1 1 0 89 3 270
2011 Aboriginal 35 34 14 8 9 0 0 69 17 35
2011 Non-Aboriginal 43 28 13 7 6 2 0 73 14 424

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 56 34 0 0 10 0 0 90 10 22
2017 Non-Aboriginal 58 31 6 3 2 0 0 89 4 309
2014 Aboriginal 41 27 32 0 0 0 0 68 0 14
2014 Non-Aboriginal 58 34 5 2 1 0 0 91 3 269
2011 Aboriginal 46 36 7 0 10 0 0 83 10 34
2011 Non-Aboriginal 49 30 10 5 5 1 0 80 10 423
2008 Aboriginal 39 42 10 3 6 0 0 81 10 31
2008 Non-Aboriginal 37 40 11 6 6 0 0 77 11 411

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 28 13 17 10 0 0 60 27 22
2017 Non-Aboriginal 30 38 15 8 4 3 1 71 13 308
2014 Aboriginal 27 22 31 12 8 0 0 49 20 14
2014 Non-Aboriginal 31 42 16 7 3 0 0 73 10 270

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 23 10 8 0 0 0 82 8 21
2017 Non-Aboriginal 52 38 6 2 0 0 1 91 2 308
2014 Aboriginal 45 40 15 0 0 0 0 85 0 14
2014 Non-Aboriginal 49 38 7 4 0 2 1 89 4 271
2011 Aboriginal 48 28 4 16 0 4 0 79 17 35
2011 Non-Aboriginal 46 34 9 6 2 2 1 83 8 423

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 62 28 0 5 4 0 0 91 9 21
2017 Non-Aboriginal 53 31 9 4 1 1 1 86 5 308
2014 Aboriginal 43 43 6 0 8 0 0 86 8 14
2014 Non-Aboriginal 51 36 7 3 0 1 1 90 3 271
2011 Aboriginal 57 23 0 4 16 0 0 80 20 35
2011 Non-Aboriginal 47 30 8 6 5 2 1 80 11 424
2008 Aboriginal 45 23 13 6 10 3 0 70 17 31
2008 Non-Aboriginal 37 35 11 8 5 3 1 76 13 412

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 54 22 14 10 0 0 0 76 10 21
2017 Non-Aboriginal 44 33 11 7 3 2 0 79 10 309
2014 Aboriginal 43 18 23 0 8 7 0 66 9 14
2014 Non-Aboriginal 32 41 15 5 2 4 0 77 7 271
2011 Aboriginal 23 43 23 9 0 0 2 67 10 35
2011 Non-Aboriginal 26 36 19 9 6 2 1 65 16 425

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 18 4 31 5 4 5 56 39 21
2017 Non-Aboriginal 29 32 13 8 7 6 3 68 17 309
2014 Aboriginal 7 32 8 25 8 6 14 49 41 14
2014 Non-Aboriginal 28 32 20 10 4 4 1 64 15 271
2011 Aboriginal 35 28 6 14 14 3 0 64 29 35
2011 Non-Aboriginal 27 29 14 14 9 5 2 60 25 425

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 39 0 4 5 0 0 91 9 22
2017 Non-Aboriginal 49 41 4 5 1 0 0 90 6 309
2014 Aboriginal 23 60 0 16 0 0 0 84 16 14
2014 Non-Aboriginal 42 47 4 6 1 0 0 89 7 271
2011 Aboriginal 46 39 4 7 3 0 0 86 10 34
2011 Non-Aboriginal 43 44 3 7 2 0 0 87 9 424
2008 Aboriginal 42 42 10 3 3 0 0 84 6 31
2008 Non-Aboriginal 37 47 5 8 2 0 0 85 10 412

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 48 30 0 14 9 0 0 78 22 22
2017 Non-Aboriginal 39 39 7 10 5 0 0 78 15 309
2014 Aboriginal 21 35 26 0 18 0 0 56 18 13
2014 Non-Aboriginal 45 36 8 8 2 0 0 81 10 271
2011 Aboriginal 44 25 5 16 10 0 0 69 26 35
2011 Non-Aboriginal 35 34 9 11 10 0 1 70 21 424

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 18 4 9 5 0 0 82 14 22
2017 Non-Aboriginal 62 32 4 2 0 0 0 94 2 307
2014 Aboriginal 31 52 8 8 0 0 0 84 8 14
2014 Non-Aboriginal 58 33 5 3 1 0 0 92 4 271

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 81 10 9 0 0 0 0 91 0 22
2017 Non-Aboriginal 81 15 1 1 0 0 2 98 1 309
2014 Aboriginal 63 21 8 0 8 0 0 84 8 14
2014 Non-Aboriginal 80 14 3 1 1 1 2 95 2 271
2011 Aboriginal 89 9 0 2 0 0 0 98 2 34
2011 Non-Aboriginal 76 14 3 2 2 1 2 93 4 424
2008 Aboriginal 71 16 6 3 0 0 3 90 3 31
2008 Non-Aboriginal 75 15 4 2 1 0 2 93 4 412

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 78 9 10 4 0 0 0 87 4 22
2017 Non-Aboriginal 79 13 2 2 1 0 2 94 3 309
2014 Aboriginal 67 33 0 0 0 0 0 100 0 14
2014 Non-Aboriginal 79 13 2 3 1 0 2 94 4 271
2011 Aboriginal 81 8 0 6 2 0 3 92 8 35
2011 Non-Aboriginal 80 10 2 3 2 0 3 93 5 423
2008 Aboriginal 74 16 3 3 0 0 3 93 3 31
2008 Non-Aboriginal 78 12 3 2 2 0 3 92 4 409

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 8 8 4 5 0 5 82 9 22
2017 Non-Aboriginal 75 11 6 2 1 0 4 91 4 308
2014 Aboriginal 71 23 6 0 0 0 0 94 0 14
2014 Non-Aboriginal 78 7 5 4 1 1 4 90 5 271
2011 Aboriginal 67 15 0 2 2 3 10 95 5 35
2011 Non-Aboriginal 74 11 3 2 1 1 8 93 4 425
2008 Aboriginal 61 0 13 0 6 3 16 76 8 31
2008 Non-Aboriginal 67 9 5 2 1 1 15 90 4 410

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 4 8 4 9 0 5 78 14 22
2017 Non-Aboriginal 83 7 3 1 0 0 5 95 2 309
2014 Aboriginal 55 29 8 0 0 0 7 91 0 14
2014 Non-Aboriginal 80 10 4 1 1 1 4 94 2 271
2011 Aboriginal 65 15 2 0 2 3 13 95 2 35
2011 Non-Aboriginal 77 8 4 1 2 1 7 93 3 423
2008 Aboriginal 65 10 3 3 3 0 16 88 8 31
2008 Non-Aboriginal 73 8 3 1 1 0 12 94 3 412

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 66 17 4 0 9 0 5 87 9 22
2017 Non-Aboriginal 72 12 6 1 1 2 5 91 3 309
2014 Aboriginal 58 23 6 0 0 0 14 93 0 14
2014 Non-Aboriginal 69 13 7 3 1 2 5 88 4 271

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 8 13 8 0 0 0 78 8 22
2017 Non-Aboriginal 75 13 3 1 1 4 3 95 2 309
2014 Aboriginal 78 15 7 0 0 0 0 93 0 14
2014 Non-Aboriginal 75 12 5 2 1 3 3 93 3 271
2011 Aboriginal 75 13 6 0 0 3 3 94 0 35
2011 Non-Aboriginal 74 13 5 2 1 1 4 92 3 424
2008 Aboriginal 77 6 6 0 0 3 6 93 0 31
2008 Non-Aboriginal 69 12 7 3 0 3 6 89 3 411

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 30 70 22
2017 Non-Aboriginal 17 83 309
2014 Aboriginal 40 60 14
2014 Non-Aboriginal 13 87 270

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 60 52
2014 Non-Aboriginal 44 34

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 46 52
2014 Non-Aboriginal 58 34

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 52
2014 Non-Aboriginal 0 34

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 52

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 42 52
2014 Non-Aboriginal 36 35

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 33 52
2014 Non-Aboriginal 35 35

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 32 52
2014 Non-Aboriginal 29 35

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 27 52
2014 Non-Aboriginal 27 35

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 52
2014 Non-Aboriginal 15 35

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 54 52
2014 Non-Aboriginal 38 35

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 38 52
2014 Non-Aboriginal 37 35

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 52
2014 Non-Aboriginal 0 35

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 52

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 52
2014 Non-Aboriginal 30 35

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 29 52
2014 Non-Aboriginal 39 35

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 52
2014 Non-Aboriginal 19 35

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 62 52
2014 Non-Aboriginal 50 35

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 46 52
2014 Non-Aboriginal 41 35

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 21 52
2014 Non-Aboriginal 21 35

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 19 52

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 22 52

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 52
2014 Non-Aboriginal 19 35

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 52
2014 Non-Aboriginal 31 35

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 48

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 24 48

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 48
2014 Non-Aboriginal 19 34

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 21 48

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 27 48

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 48

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2014 Non-Aboriginal 0 34

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 48
2014 Non-Aboriginal 13 34

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 24 48
2014 Non-Aboriginal 39 34

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 48
2014 Non-Aboriginal 0 34

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 40 48
2014 Non-Aboriginal 50 34

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 19 48

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 98 2 52

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 8 9 9 18 25 8 47 40 22
2017 Non-Aboriginal 26 22 17 6 4 21 4 64 14 309
2014 Aboriginal 13 14 33 0 8 18 14 40 12 14
2014 Non-Aboriginal 27 27 18 5 2 17 3 68 10 271

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 26 4 8 14 4 0 73 22 22
2017 Non-Aboriginal 44 32 13 3 3 6 0 80 6 309
2014 Aboriginal 27 30 29 0 8 6 0 61 9 14
2014 Non-Aboriginal 45 33 15 2 2 3 0 81 4 271
2011 Aboriginal 43 34 4 11 8 0 0 77 19 35
2011 Non-Aboriginal 47 31 12 4 3 3 0 80 8 424

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 5 95 308
2014 Non-Aboriginal 3 97 271

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 47 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 46 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 34 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 60 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 42 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 50 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 74 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 13 12 5 10 25 13 57 24 22
2017 Non-Aboriginal 29 16 17 2 2 28 5 68 7 308
2014 Aboriginal 13 24 15 16 0 18 14 55 24 14
2014 Non-Aboriginal 27 26 18 1 1 21 6 72 3 271

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 18 17 4 10 8 0 67 15 22
2017 Non-Aboriginal 52 28 9 2 2 7 0 87 4 309
2014 Aboriginal 37 28 15 8 0 12 0 74 9 14
2014 Non-Aboriginal 47 35 11 1 0 5 0 86 2 271
2011 Aboriginal 39 38 7 9 7 0 0 77 16 35
2011 Non-Aboriginal 50 30 9 3 3 4 0 83 7 424

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 17 83 309
2014 Non-Aboriginal 13 87 267

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 85 15 53
2014 Non-Aboriginal 89 11 34

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 56 33 4 7 0 0 0 89 7 45
2014 Non-Aboriginal 69 19 0 4 8 0 0 88 12 30

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 57 29 14 0 0 0 0 86 0 22
2017 Non-Aboriginal 33 53 7 4 1 1 1 89 5 309
2014 Aboriginal 28 64 8 0 0 0 0 92 0 14
2014 Non-Aboriginal 32 54 10 2 0 0 2 88 2 271
2011 Aboriginal 25 56 17 0 2 0 0 81 2 35
2011 Non-Aboriginal 30 49 9 5 3 2 2 82 8 425
2008 Aboriginal 26 52 19 0 0 3 0 80 0 31
2008 Non-Aboriginal 26 57 7 4 3 1 2 85 7 412

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 18 17 13 0 16 0 64 15 22
2017 Non-Aboriginal 19 32 19 7 2 19 2 65 11 308
2014 Aboriginal 7 34 17 16 0 12 14 55 22 14
2014 Non-Aboriginal 21 30 23 8 3 11 4 60 13 271
2011 Aboriginal 22 40 15 9 5 9 0 68 15 35
2011 Non-Aboriginal 19 29 19 11 8 10 3 56 23 423

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 65 13 8 10 5 0 0 77 14 22
2017 Non-Aboriginal 47 32 8 3 1 8 2 88 4 309
2014 Aboriginal 35 43 8 0 0 6 7 91 0 14
2014 Non-Aboriginal 43 36 10 5 0 4 3 84 5 271
2011 Aboriginal 31 46 8 12 3 0 0 77 15 35
2011 Non-Aboriginal 42 30 10 5 4 7 2 79 11 425
2008 Aboriginal 32 26 23 3 3 13 0 67 7 31
2008 Non-Aboriginal 30 39 12 6 3 6 2 76 10 412

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 56 13 4 18 5 4 0 72 24 22
2017 Non-Aboriginal 43 32 10 3 1 9 2 85 4 309
2014 Aboriginal 36 33 25 0 0 6 0 73 0 13
2014 Non-Aboriginal 41 34 9 7 2 5 2 81 9 271
2011 Aboriginal 33 36 13 15 0 3 0 71 16 35
2011 Non-Aboriginal 36 30 13 6 5 8 2 74 12 425
2008 Aboriginal 26 32 23 10 6 0 3 60 17 31
2008 Non-Aboriginal 32 34 13 9 5 5 2 71 15 412
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 26 0 5 5 0 0 90 10 22
2017 Non-Aboriginal 54 27 8 5 3 0 1 83 9 309

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 21 4 4 10 0 0 81 14 22
2017 Non-Aboriginal 58 26 6 3 4 2 1 86 7 309

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 38 24 4 5 5 0 66 9 22
2017 Non-Aboriginal 33 43 11 7 2 3 0 79 10 309

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 55 0 9 10 0 0 81 19 22
2017 Non-Aboriginal 26 47 14 8 3 2 0 75 11 309

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 33 4 4 17 0 0 75 21 22
2017 Non-Aboriginal 25 33 18 9 13 0 1 59 23 308

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 26 16 13 0 0 0 71 13 22
2017 Non-Aboriginal 23 30 28 14 5 0 1 53 19 309

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 30 16 5 0 0 0 79 5 22
2017 Non-Aboriginal 41 33 15 6 2 0 3 76 8 309

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 14 25 8 9 0 0 59 17 22
2017 Non-Aboriginal 27 28 23 10 11 0 1 55 22 309

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 5 8 9 9 0 0 75 17 22
2017 Non-Aboriginal 45 27 11 5 5 0 5 77 11 309

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 18 33 23 12 14 0 0 51 26 22
2017 Non-Aboriginal 30 32 20 11 7 0 0 62 18 308

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 26 12 4 10 0 5 73 15 22
2017 Non-Aboriginal 32 38 17 8 4 1 0 71 11 308

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 25 21 4 9 0 5 64 14 22
2017 Non-Aboriginal 30 34 22 8 4 1 1 66 12 308

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 18 12 12 10 0 5 65 22 22
2017 Non-Aboriginal 37 34 19 6 3 1 1 72 9 308

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 48 30 13 0 9 0 0 78 9 22
2017 Non-Aboriginal 35 36 16 9 3 1 0 72 12 308

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 29 5 17 5 0 0 73 22 22
2017 Non-Aboriginal 49 28 15 6 2 0 1 77 8 309

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 17 0 4 10 0 0 86 14 22
2017 Non-Aboriginal 71 15 6 4 3 1 1 87 7 308

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 53 28 13 0 5 0 0 82 5 22
2017 Non-Aboriginal 52 30 9 6 2 0 0 82 9 309

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 65 17 8 0 10 0 0 82 10 22
2017 Non-Aboriginal 53 26 11 7 2 0 1 80 9 309

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 12 0 4 0 0 26 95 5 22
2017 Non-Aboriginal 52 20 4 4 2 0 19 88 7 308

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 74 13 4 4 0 0 5 91 4 22
2017 Non-Aboriginal 64 21 6 3 1 0 5 89 4 308

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 69 5 13 4 4 0 5 77 9 22
2017 Non-Aboriginal 58 22 10 4 3 1 2 82 7 308

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 54 25 8 4 9 0 0 79 13 22
2017 Non-Aboriginal 45 38 10 6 1 0 1 83 6 307

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 19 30 43 4 5 0 0 49 9 22
2017 Non-Aboriginal 15 38 37 8 1 0 0 53 10 309

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 5 17 43 36 0 0 0 36 22 22
2017 Non-Aboriginal 3 13 43 26 13 0 0 40 17 308
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 38 8 13 9 0 0 32 68 22
2017 Non-Aboriginal 21 31 23 12 9 3 0 22 78 309

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 7 16
2017 Non-Aboriginal 16 232

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 18 16
2017 Non-Aboriginal 32 232

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 25 16
2017 Non-Aboriginal 26 232

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 37 16
2017 Non-Aboriginal 50 232

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Aboriginal 6 16
2017 Non-Aboriginal 6 232

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 38 16
2017 Non-Aboriginal 43 232

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Aboriginal 7 50 12 12 0 20 16
2017 Non-Aboriginal 9 55 13 7 3 13 226

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 29 7 20 14 0 0 59 34 16
2017 Non-Aboriginal 25 26 14 19 11 2 3 54 32 234

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 6 7 12 19 43 0 12 15 71 16
2017 Non-Aboriginal 7 14 18 18 32 5 6 24 56 234
Date modified: