2017 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 43 4 0 2 0 0 95 2 49
2017 3 to 10 years in the federal public service 35 49 10 6 0 0 0 84 6 90
2017 11 to 20 years in the federal public service 48 40 7 3 2 0 0 88 5 109
2017 More than 20 years in the federal public service 42 38 10 8 3 0 0 80 11 83
2014 3 to 10 years in the federal public service 28 49 18 3 2 0 0 78 5 99
2014 11 to 20 years in the federal public service 40 46 9 3 1 0 0 86 5 86
2014 More than 20 years in the federal public service 27 59 8 1 6 0 0 85 7 89
2011 Less than 3 years in the federal public service 44 28 21 3 4 0 0 72 7 69
2011 3 to 10 years in the federal public service 40 32 16 7 4 0 2 73 11 141
2011 11 to 20 years in the federal public service 45 35 11 6 2 0 0 81 8 101
2011 More than 20 years in the federal public service 37 41 8 7 7 0 0 79 14 143
2008 Less than 3 years in the federal public service 34 31 25 10 0 0 0 65 10 71
2008 3 to 10 years in the federal public service 31 40 13 11 5 0 0 71 16 106
2008 11 to 20 years in the federal public service 29 52 8 4 7 0 0 81 11 111
2008 More than 20 years in the federal public service 39 41 10 8 3 0 0 80 10 153

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 26 2 10 0 0 4 88 10 49
2017 3 to 10 years in the federal public service 32 43 10 12 3 0 0 74 16 90
2017 11 to 20 years in the federal public service 37 43 6 7 7 0 0 80 14 109
2017 More than 20 years in the federal public service 40 31 7 8 13 0 0 71 22 83

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 24 4 2 2 0 0 92 4 49
2017 3 to 10 years in the federal public service 66 24 8 2 0 0 0 90 2 90
2017 11 to 20 years in the federal public service 72 18 7 3 1 0 0 90 4 109
2017 More than 20 years in the federal public service 70 26 3 0 1 0 0 96 1 83
2014 3 to 10 years in the federal public service 64 24 11 0 1 0 0 88 1 99
2014 11 to 20 years in the federal public service 70 24 6 1 0 0 0 93 1 86
2014 More than 20 years in the federal public service 64 33 3 0 0 0 0 97 0 89
2011 Less than 3 years in the federal public service 69 21 8 0 0 0 2 92 0 69
2011 3 to 10 years in the federal public service 53 31 12 0 1 1 2 87 1 142
2011 11 to 20 years in the federal public service 64 28 7 0 0 0 0 93 0 101
2011 More than 20 years in the federal public service 63 27 6 1 3 0 0 90 4 143

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 73 23 2 0 2 0 0 96 2 49
2017 3 to 10 years in the federal public service 49 30 12 8 1 0 0 79 9 90
2017 11 to 20 years in the federal public service 53 33 8 5 1 0 0 86 6 109
2017 More than 20 years in the federal public service 48 36 8 2 5 0 0 84 7 83
2014 3 to 10 years in the federal public service 43 43 10 3 1 0 0 86 4 99
2014 11 to 20 years in the federal public service 52 36 6 5 1 0 0 88 6 86
2014 More than 20 years in the federal public service 46 41 7 4 2 0 0 87 6 88
2011 Less than 3 years in the federal public service 64 24 10 3 0 0 0 87 3 69
2011 3 to 10 years in the federal public service 44 37 10 3 3 1 2 84 6 141
2011 11 to 20 years in the federal public service 51 33 10 4 1 0 0 85 5 102
2011 More than 20 years in the federal public service 45 38 7 4 6 0 0 83 10 143
2008 Less than 3 years in the federal public service 37 39 20 3 0 1 0 77 3 71
2008 3 to 10 years in the federal public service 41 46 7 5 1 0 0 87 6 107
2008 11 to 20 years in the federal public service 44 39 9 5 3 0 0 83 8 112
2008 More than 20 years in the federal public service 44 42 6 6 1 0 1 86 8 154

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 72 23 6 0 0 0 0 94 0 49
2017 3 to 10 years in the federal public service 41 39 11 6 0 3 0 82 6 90
2017 11 to 20 years in the federal public service 52 22 15 7 3 2 0 75 10 109
2017 More than 20 years in the federal public service 45 31 13 4 8 0 0 75 11 83
2014 3 to 10 years in the federal public service 39 35 15 7 3 1 0 75 10 99
2014 11 to 20 years in the federal public service 36 39 10 13 2 0 0 75 15 86
2014 More than 20 years in the federal public service 36 29 18 7 9 0 1 66 16 89
2011 Less than 3 years in the federal public service 60 19 8 6 5 0 2 81 11 69
2011 3 to 10 years in the federal public service 32 27 22 11 6 1 1 60 18 141
2011 11 to 20 years in the federal public service 53 21 12 4 8 2 0 76 12 102
2011 More than 20 years in the federal public service 37 27 12 10 14 1 0 65 24 143

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 69 25 6 0 0 0 0 94 0 49
2017 3 to 10 years in the federal public service 38 42 11 8 1 0 0 80 9 90
2017 11 to 20 years in the federal public service 51 28 12 8 1 0 0 79 9 109
2017 More than 20 years in the federal public service 51 26 10 5 8 1 0 78 13 83
2014 3 to 10 years in the federal public service 40 35 17 6 3 0 0 75 8 99
2014 11 to 20 years in the federal public service 41 34 13 10 2 0 0 75 12 86
2014 More than 20 years in the federal public service 38 32 14 9 6 0 0 71 15 89
2011 Less than 3 years in the federal public service 64 21 8 6 2 0 0 85 7 69
2011 3 to 10 years in the federal public service 33 32 20 8 6 0 1 66 14 142
2011 11 to 20 years in the federal public service 52 26 11 5 4 3 0 80 9 102
2011 More than 20 years in the federal public service 38 30 7 14 10 0 0 69 24 143
2008 Less than 3 years in the federal public service 35 32 18 11 4 0 0 67 15 72
2008 3 to 10 years in the federal public service 34 36 14 11 6 0 0 69 17 107
2008 11 to 20 years in the federal public service 32 43 6 13 6 0 0 75 19 112
2008 More than 20 years in the federal public service 25 47 12 8 8 0 0 71 16 154

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 31 14 4 2 2 2 79 6 49
2017 3 to 10 years in the federal public service 36 28 13 17 5 1 0 64 22 90
2017 11 to 20 years in the federal public service 45 17 20 11 6 1 1 63 17 109
2017 More than 20 years in the federal public service 47 19 14 10 4 5 1 70 14 83
2014 3 to 10 years in the federal public service 33 22 19 13 9 3 0 57 23 99
2014 11 to 20 years in the federal public service 42 26 14 12 4 2 0 70 16 86
2014 More than 20 years in the federal public service 38 25 20 7 6 4 1 66 13 89
2011 Less than 3 years in the federal public service 51 20 14 6 7 2 0 73 13 69
2011 3 to 10 years in the federal public service 27 23 12 13 19 6 1 54 34 142
2011 11 to 20 years in the federal public service 51 15 7 10 10 7 0 71 21 102
2011 More than 20 years in the federal public service 43 22 14 6 12 3 1 67 18 142
2008 Less than 3 years in the federal public service 29 24 22 14 10 1 0 54 24 72
2008 3 to 10 years in the federal public service 22 31 17 7 14 7 1 58 23 107
2008 11 to 20 years in the federal public service 33 33 17 5 9 3 0 68 15 112
2008 More than 20 years in the federal public service 32 32 14 11 6 3 1 68 18 154
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 23 8 0 0 0 4 92 0 49
2017 3 to 10 years in the federal public service 45 31 14 7 1 1 1 78 9 90
2017 11 to 20 years in the federal public service 52 30 7 5 3 2 1 85 8 108
2017 More than 20 years in the federal public service 54 27 6 7 5 0 1 82 12 83
2014 3 to 10 years in the federal public service 38 41 12 5 2 1 1 80 7 99
2014 11 to 20 years in the federal public service 51 34 3 9 3 0 0 85 12 86
2014 More than 20 years in the federal public service 41 40 11 6 0 0 1 82 6 89
2011 Less than 3 years in the federal public service 50 25 14 3 0 3 4 81 3 68
2011 3 to 10 years in the federal public service 31 30 18 12 5 3 1 63 18 140
2011 11 to 20 years in the federal public service 46 28 11 7 7 0 0 75 14 102
2011 More than 20 years in the federal public service 38 31 11 10 10 0 0 69 20 142
2008 Less than 3 years in the federal public service 40 25 14 8 8 1 3 68 17 72
2008 3 to 10 years in the federal public service 29 25 24 12 8 0 1 55 21 106
2008 11 to 20 years in the federal public service 31 29 14 14 10 2 0 61 25 112
2008 More than 20 years in the federal public service 28 42 12 7 8 2 1 71 16 154

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 18 10 2 0 2 4 88 2 49
2017 3 to 10 years in the federal public service 43 35 10 7 3 1 1 80 10 90
2017 11 to 20 years in the federal public service 44 37 6 9 4 0 0 81 12 109
2017 More than 20 years in the federal public service 50 31 5 9 6 0 0 81 15 83
2014 3 to 10 years in the federal public service 38 35 13 8 3 2 1 76 11 99
2014 11 to 20 years in the federal public service 49 34 5 8 4 0 0 83 12 86
2014 More than 20 years in the federal public service 41 40 9 8 1 0 1 81 9 89
2011 Less than 3 years in the federal public service 50 21 16 10 3 0 0 71 13 67
2011 3 to 10 years in the federal public service 31 36 17 9 5 1 1 68 14 140
2011 11 to 20 years in the federal public service 46 29 4 13 8 0 0 75 21 102
2011 More than 20 years in the federal public service 37 32 12 11 8 0 0 69 18 143
2008 Less than 3 years in the federal public service 40 26 10 15 7 1 0 68 23 72
2008 3 to 10 years in the federal public service 24 33 14 19 9 0 1 58 28 105
2008 11 to 20 years in the federal public service 30 32 14 13 10 0 0 63 23 112
2008 More than 20 years in the federal public service 31 38 10 11 9 1 0 69 20 154

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 72 17 8 2 0 0 0 90 2 49
2017 3 to 10 years in the federal public service 44 34 10 7 3 0 1 80 10 90
2017 11 to 20 years in the federal public service 50 29 9 6 4 2 0 81 9 109
2017 More than 20 years in the federal public service 60 16 8 7 9 0 0 76 16 83
2014 3 to 10 years in the federal public service 37 31 21 5 3 1 2 70 8 98
2014 11 to 20 years in the federal public service 51 32 8 5 4 0 0 83 9 85
2014 More than 20 years in the federal public service 51 30 11 4 1 0 3 83 6 89

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 31 4 6 0 4 0 90 6 49
2017 3 to 10 years in the federal public service 35 44 10 10 0 1 0 80 10 88
2017 11 to 20 years in the federal public service 35 40 7 12 2 4 0 78 14 109
2017 More than 20 years in the federal public service 40 31 17 2 6 4 0 74 9 83
2014 3 to 10 years in the federal public service 27 38 19 3 6 7 0 70 9 99
2014 11 to 20 years in the federal public service 38 38 13 3 3 4 0 80 6 86
2014 More than 20 years in the federal public service 36 45 7 2 5 4 0 85 7 89
2011 Less than 3 years in the federal public service 49 20 10 14 3 2 2 72 18 69
2011 3 to 10 years in the federal public service 26 33 15 5 13 6 1 64 20 142
2011 11 to 20 years in the federal public service 39 28 12 7 8 5 0 71 16 101
2011 More than 20 years in the federal public service 32 26 16 11 10 5 0 61 23 143

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 28 8 2 0 6 0 90 2 49
2017 3 to 10 years in the federal public service 34 41 14 8 2 0 0 76 10 90
2017 11 to 20 years in the federal public service 36 35 13 9 5 2 0 73 14 109
2017 More than 20 years in the federal public service 27 42 14 10 6 0 0 70 16 83
2014 3 to 10 years in the federal public service 28 34 24 7 6 2 0 63 13 99
2014 11 to 20 years in the federal public service 36 31 15 13 3 1 0 68 17 86
2014 More than 20 years in the federal public service 35 39 13 8 5 0 0 74 13 89
2011 Less than 3 years in the federal public service 54 17 15 8 2 3 0 74 10 68
2011 3 to 10 years in the federal public service 27 35 17 7 11 2 1 64 19 139
2011 11 to 20 years in the federal public service 41 29 11 9 11 0 0 69 20 102
2011 More than 20 years in the federal public service 37 29 8 10 14 2 0 67 25 143
2008 Less than 3 years in the federal public service 25 29 18 11 13 3 1 57 25 72
2008 3 to 10 years in the federal public service 27 31 18 11 10 3 0 60 22 107
2008 11 to 20 years in the federal public service 27 31 16 13 13 0 0 58 26 112
2008 More than 20 years in the federal public service 21 39 15 12 12 1 0 61 24 154

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 32 18 4 0 6 0 77 4 49
2017 3 to 10 years in the federal public service 27 36 24 8 3 1 0 63 12 90
2017 11 to 20 years in the federal public service 24 41 12 13 8 2 0 66 22 109
2017 More than 20 years in the federal public service 18 40 16 13 7 6 0 62 21 83
2014 3 to 10 years in the federal public service 21 36 22 9 8 4 0 59 18 99
2014 11 to 20 years in the federal public service 28 38 14 11 4 4 0 69 16 86
2014 More than 20 years in the federal public service 23 44 18 10 2 3 0 68 13 89
2011 Less than 3 years in the federal public service 36 37 10 7 4 6 0 77 12 69
2011 3 to 10 years in the federal public service 17 35 23 12 9 3 1 55 22 140
2011 11 to 20 years in the federal public service 24 38 16 6 7 8 0 68 15 102
2011 More than 20 years in the federal public service 17 36 15 18 8 4 1 56 28 142
2008 Less than 3 years in the federal public service 17 33 25 17 6 3 0 51 23 72
2008 3 to 10 years in the federal public service 14 37 21 10 10 8 0 55 22 106
2008 11 to 20 years in the federal public service 13 42 11 22 10 3 0 56 33 112
2008 More than 20 years in the federal public service 10 35 17 22 14 2 0 47 36 153

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 37 6 7 0 8 0 86 8 49
2017 3 to 10 years in the federal public service 30 25 22 12 7 4 0 57 20 90
2017 11 to 20 years in the federal public service 33 32 15 9 7 4 0 68 17 109
2017 More than 20 years in the federal public service 29 31 18 11 9 2 0 61 20 83
2014 3 to 10 years in the federal public service 23 32 22 10 10 4 0 57 20 99
2014 11 to 20 years in the federal public service 35 30 8 15 8 3 0 68 24 86
2014 More than 20 years in the federal public service 30 39 14 10 3 3 0 71 14 89
2011 Less than 3 years in the federal public service 38 28 10 12 3 9 0 72 16 69
2011 3 to 10 years in the federal public service 24 28 16 12 14 6 1 55 28 141
2011 11 to 20 years in the federal public service 31 36 10 7 7 10 0 74 15 102
2011 More than 20 years in the federal public service 25 37 10 10 14 4 0 64 25 143
2008 Less than 3 years in the federal public service 19 28 22 14 7 10 0 52 23 72
2008 3 to 10 years in the federal public service 20 28 16 17 11 8 0 52 31 107
2008 11 to 20 years in the federal public service 20 35 13 15 12 5 0 58 28 112
2008 More than 20 years in the federal public service 21 28 17 15 14 5 0 51 31 153

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 36 8 13 0 4 0 78 14 49
2017 3 to 10 years in the federal public service 31 39 12 13 5 0 0 70 18 90
2017 11 to 20 years in the federal public service 28 37 12 15 5 3 0 67 21 109
2017 More than 20 years in the federal public service 24 40 17 11 7 1 0 64 19 83
2014 3 to 10 years in the federal public service 19 34 23 12 9 2 0 54 22 99
2014 11 to 20 years in the federal public service 28 39 10 19 3 1 0 68 22 86
2014 More than 20 years in the federal public service 23 51 11 12 2 0 0 74 15 89
2011 Less than 3 years in the federal public service 34 39 14 7 1 3 2 77 8 69
2011 3 to 10 years in the federal public service 20 32 24 13 7 3 1 54 21 140
2011 11 to 20 years in the federal public service 29 41 9 10 6 5 0 74 17 101
2011 More than 20 years in the federal public service 19 41 17 15 8 0 0 61 23 142
2008 Less than 3 years in the federal public service 31 36 10 17 6 1 0 68 23 72
2008 3 to 10 years in the federal public service 11 40 12 24 9 3 0 53 35 107
2008 11 to 20 years in the federal public service 21 41 10 13 12 4 0 64 26 112
2008 More than 20 years in the federal public service 18 40 12 18 10 1 0 59 29 154
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 34 4 8 0 0 4 88 8 49
2017 3 to 10 years in the federal public service 32 41 13 11 3 0 0 73 14 90
2017 11 to 20 years in the federal public service 26 43 15 12 3 1 0 70 15 109
2017 More than 20 years in the federal public service 27 41 11 8 11 1 0 69 20 83
2014 3 to 10 years in the federal public service 23 42 17 13 5 0 0 65 18 99
2014 11 to 20 years in the federal public service 28 42 19 6 4 0 0 71 10 86
2014 More than 20 years in the federal public service 21 46 18 9 5 1 0 68 14 89
2011 Less than 3 years in the federal public service 27 39 16 10 7 0 2 67 17 68
2011 3 to 10 years in the federal public service 20 32 19 17 11 0 1 53 28 142
2011 11 to 20 years in the federal public service 24 40 12 16 8 0 0 64 24 102
2011 More than 20 years in the federal public service 27 32 15 11 15 0 0 59 26 143

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 30 8 8 0 0 0 84 8 49
2017 3 to 10 years in the federal public service 40 33 14 8 4 0 0 73 12 90
2017 11 to 20 years in the federal public service 45 41 8 5 1 0 0 86 6 109
2017 More than 20 years in the federal public service 35 43 9 7 6 0 0 78 14 82

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 24 2 13 2 30 0 77 21 49
2017 3 to 10 years in the federal public service 21 27 18 16 8 9 1 53 27 90
2017 11 to 20 years in the federal public service 21 29 14 15 7 10 4 59 26 109
2017 More than 20 years in the federal public service 15 45 15 7 11 7 0 64 20 82
2014 3 to 10 years in the federal public service 13 30 24 20 3 8 1 48 25 99
2014 11 to 20 years in the federal public service 16 45 16 13 3 6 2 66 17 86
2014 More than 20 years in the federal public service 12 42 22 17 5 2 1 55 23 89

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 21 6 2 0 0 4 92 2 49
2017 3 to 10 years in the federal public service 37 41 9 7 4 0 1 79 12 90
2017 11 to 20 years in the federal public service 44 34 9 5 6 1 0 79 12 109
2017 More than 20 years in the federal public service 45 35 9 6 6 0 0 80 12 83
2014 3 to 10 years in the federal public service 33 42 17 6 1 1 0 75 7 99
2014 11 to 20 years in the federal public service 45 33 13 5 3 0 0 79 8 86
2014 More than 20 years in the federal public service 37 40 11 11 0 0 1 78 11 89
2011 Less than 3 years in the federal public service 41 35 15 8 2 0 0 76 9 68
2011 3 to 10 years in the federal public service 27 37 10 18 7 0 1 65 25 141
2011 11 to 20 years in the federal public service 43 27 9 13 7 0 1 70 20 102
2011 More than 20 years in the federal public service 34 36 11 12 7 0 0 70 19 143
2008 Less than 3 years in the federal public service 29 40 14 14 1 0 1 70 15 72
2008 3 to 10 years in the federal public service 24 27 18 23 8 0 0 51 31 106
2008 11 to 20 years in the federal public service 18 40 15 17 8 2 0 59 25 112
2008 More than 20 years in the federal public service 27 36 10 18 10 0 0 62 27 154

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 63 15 14 0 7 0 0 78 7 14
2017 11 to 20 years in the federal public service 43 38 7 2 2 2 5 87 5 42
2017 More than 20 years in the federal public service 45 28 16 2 5 4 0 76 7 43
2014 3 to 10 years in the federal public service 32 22 23 7 6 0 11 60 14 18
2014 11 to 20 years in the federal public service 35 45 8 0 3 4 5 88 3 33
2014 More than 20 years in the federal public service 36 46 9 5 2 2 0 84 7 56

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 31 4 2 2 2 0 92 4 48
2017 3 to 10 years in the federal public service 39 38 6 11 2 2 1 80 14 90
2017 11 to 20 years in the federal public service 46 39 3 9 2 0 2 87 11 109
2017 More than 20 years in the federal public service 34 46 7 2 10 0 1 80 12 83
2014 3 to 10 years in the federal public service 30 43 9 13 2 2 1 76 15 99
2014 11 to 20 years in the federal public service 34 49 11 4 1 1 0 84 5 86
2014 More than 20 years in the federal public service 28 47 8 10 3 1 2 78 13 89
2011 Less than 3 years in the federal public service 37 35 11 15 3 0 0 72 18 69
2011 3 to 10 years in the federal public service 28 35 13 17 5 1 1 64 23 141
2011 11 to 20 years in the federal public service 35 35 11 15 2 1 0 72 17 101
2011 More than 20 years in the federal public service 31 41 7 12 7 0 1 73 20 143
2008 Less than 3 years in the federal public service 29 42 13 7 6 3 1 74 13 72
2008 3 to 10 years in the federal public service 32 42 11 7 5 1 3 77 12 107
2008 11 to 20 years in the federal public service 29 33 13 13 9 2 2 65 22 112
2008 More than 20 years in the federal public service 25 36 10 14 9 3 3 65 24 154

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 19 2 4 0 24 0 93 5 48
2017 3 to 10 years in the federal public service 38 34 14 5 3 6 0 76 9 90
2017 11 to 20 years in the federal public service 39 30 13 5 7 5 0 73 14 109
2017 More than 20 years in the federal public service 36 31 10 9 7 5 1 72 18 83
2014 3 to 10 years in the federal public service 32 32 15 8 4 7 0 69 14 99
2014 11 to 20 years in the federal public service 36 43 10 5 4 1 1 81 9 86
2014 More than 20 years in the federal public service 38 27 12 18 1 2 2 68 20 89
2011 Less than 3 years in the federal public service 39 30 9 14 2 6 0 74 16 68
2011 3 to 10 years in the federal public service 30 29 12 15 9 4 1 62 26 141
2011 11 to 20 years in the federal public service 40 28 10 11 9 2 0 70 20 102
2011 More than 20 years in the federal public service 34 28 9 12 14 2 1 64 27 142
2008 Less than 3 years in the federal public service 32 26 15 8 8 10 0 65 18 72
2008 3 to 10 years in the federal public service 36 26 16 13 4 3 3 65 18 107
2008 11 to 20 years in the federal public service 33 28 14 6 13 4 2 64 21 112
2008 More than 20 years in the federal public service 32 25 11 13 12 4 3 61 27 154

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 27 5 6 0 0 0 89 6 49
2017 3 to 10 years in the federal public service 44 38 7 7 4 0 0 82 11 90
2017 11 to 20 years in the federal public service 48 41 5 5 1 0 1 90 6 109
2017 More than 20 years in the federal public service 45 37 10 7 1 0 0 82 9 83
2014 3 to 10 years in the federal public service 35 37 14 12 2 0 0 72 14 99
2014 11 to 20 years in the federal public service 39 47 9 5 0 0 0 86 5 86
2014 More than 20 years in the federal public service 41 42 11 5 1 0 0 83 6 89
2011 Less than 3 years in the federal public service 55 30 5 10 1 0 0 85 11 68
2011 3 to 10 years in the federal public service 25 46 13 11 3 1 1 72 14 142
2011 11 to 20 years in the federal public service 36 45 7 6 5 1 1 83 11 102
2011 More than 20 years in the federal public service 28 47 7 11 6 0 1 76 18 143
2008 Less than 3 years in the federal public service 34 34 13 15 4 0 0 68 20 71
2008 3 to 10 years in the federal public service 26 38 15 12 7 0 1 65 20 107
2008 11 to 20 years in the federal public service 24 44 9 13 10 0 0 68 23 112
2008 More than 20 years in the federal public service 26 45 14 11 3 0 1 72 15 152

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 45 4 6 2 0 0 88 8 49
2017 3 to 10 years in the federal public service 43 35 10 10 2 0 0 78 12 90
2017 11 to 20 years in the federal public service 48 32 14 6 1 0 0 80 6 109
2017 More than 20 years in the federal public service 48 36 9 6 1 0 0 84 7 83
2014 3 to 10 years in the federal public service 30 47 19 3 1 0 0 77 4 99
2014 11 to 20 years in the federal public service 52 33 8 4 3 0 0 84 7 86
2014 More than 20 years in the federal public service 40 44 10 3 2 0 0 84 6 89
2011 Less than 3 years in the federal public service 45 31 15 8 2 0 0 76 9 69
2011 3 to 10 years in the federal public service 36 36 14 7 5 1 1 73 13 142
2011 11 to 20 years in the federal public service 52 30 11 4 2 0 0 83 6 102
2011 More than 20 years in the federal public service 41 36 10 6 7 0 0 77 12 142
2008 Less than 3 years in the federal public service 33 40 14 10 3 0 0 74 13 72
2008 3 to 10 years in the federal public service 35 31 20 9 5 0 1 66 14 107
2008 11 to 20 years in the federal public service 31 41 14 6 6 1 0 73 13 112
2008 More than 20 years in the federal public service 29 44 16 8 3 0 1 73 11 154

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 30 0 2 2 0 0 96 4 49
2017 3 to 10 years in the federal public service 53 30 9 4 3 0 0 84 8 90
2017 11 to 20 years in the federal public service 56 37 3 3 2 0 0 93 4 109
2017 More than 20 years in the federal public service 53 34 6 4 2 0 0 87 6 83
2014 3 to 10 years in the federal public service 38 46 14 0 1 0 0 84 1 99
2014 11 to 20 years in the federal public service 59 29 7 2 2 0 0 88 5 86
2014 More than 20 years in the federal public service 53 38 5 4 0 0 0 91 4 89
2011 Less than 3 years in the federal public service 39 35 7 14 5 0 0 74 19 68
2011 3 to 10 years in the federal public service 34 38 17 2 7 1 1 74 9 142
2011 11 to 20 years in the federal public service 54 34 5 3 1 2 1 91 4 101
2011 More than 20 years in the federal public service 45 42 6 4 2 0 1 88 7 143
2008 Less than 3 years in the federal public service 31 44 13 6 7 0 0 75 13 72
2008 3 to 10 years in the federal public service 42 37 13 5 3 0 0 79 7 107
2008 11 to 20 years in the federal public service 39 41 11 5 3 1 0 81 8 112
2008 More than 20 years in the federal public service 39 45 10 5 1 0 0 84 6 153

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 23 10 4 0 6 0 86 4 49
2017 3 to 10 years in the federal public service 36 36 15 7 6 1 0 72 13 90
2017 11 to 20 years in the federal public service 39 39 9 8 3 1 0 79 11 108
2017 More than 20 years in the federal public service 36 35 8 15 6 0 0 71 21 83
2014 3 to 10 years in the federal public service 22 36 22 14 6 0 0 57 20 99
2014 11 to 20 years in the federal public service 36 42 10 11 1 0 0 78 13 86
2014 More than 20 years in the federal public service 23 45 15 10 5 1 0 69 15 89
2011 Less than 3 years in the federal public service 44 24 19 10 3 0 0 69 13 68
2011 3 to 10 years in the federal public service 22 33 20 13 10 1 1 56 23 142
2011 11 to 20 years in the federal public service 31 30 16 5 14 3 0 64 19 102
2011 More than 20 years in the federal public service 26 33 15 14 12 0 0 59 26 143
2008 Less than 3 years in the federal public service 21 32 25 11 7 4 0 55 19 72
2008 3 to 10 years in the federal public service 21 32 15 22 9 0 0 53 32 107
2008 11 to 20 years in the federal public service 17 34 19 16 14 0 0 51 30 112
2008 More than 20 years in the federal public service 16 34 19 20 10 0 1 50 31 154

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 19 10 13 0 8 6 73 16 48
2017 3 to 10 years in the federal public service 29 22 18 15 14 1 0 52 30 90
2017 11 to 20 years in the federal public service 26 31 10 17 11 2 3 60 29 108
2017 More than 20 years in the federal public service 19 25 17 18 17 0 4 46 37 83
2014 3 to 10 years in the federal public service 20 25 18 17 16 2 2 46 34 98
2014 11 to 20 years in the federal public service 24 39 17 10 6 2 1 65 17 86
2014 More than 20 years in the federal public service 18 34 12 17 14 2 2 55 32 89
2011 Less than 3 years in the federal public service 31 33 14 9 7 7 0 68 17 68
2011 3 to 10 years in the federal public service 17 32 16 16 14 2 2 51 32 142
2011 11 to 20 years in the federal public service 27 21 16 15 18 2 2 49 35 102
2011 More than 20 years in the federal public service 21 26 16 14 21 2 1 48 36 143
2008 Less than 3 years in the federal public service 28 38 17 8 10 0 0 65 18 72
2008 3 to 10 years in the federal public service 19 39 7 16 18 1 0 58 34 107
2008 11 to 20 years in the federal public service 10 33 15 17 24 0 1 43 41 112
2008 More than 20 years in the federal public service 8 29 16 21 25 0 3 37 47 154

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 36 13 4 4 0 0 79 8 49
2017 3 to 10 years in the federal public service 40 33 13 9 5 0 0 73 14 89
2017 11 to 20 years in the federal public service 37 44 5 11 4 0 0 80 14 109
2017 More than 20 years in the federal public service 37 37 6 7 12 0 0 75 19 83
2014 3 to 10 years in the federal public service 29 36 17 12 5 0 1 65 18 99
2014 11 to 20 years in the federal public service 33 39 11 15 2 0 0 72 17 86
2014 More than 20 years in the federal public service 33 47 6 9 6 0 0 79 15 89
2011 Less than 3 years in the federal public service 39 25 14 12 10 0 0 65 21 69
2011 3 to 10 years in the federal public service 31 40 10 12 6 1 1 72 18 142
2011 11 to 20 years in the federal public service 41 31 15 6 5 1 0 73 12 102
2011 More than 20 years in the federal public service 40 32 10 8 11 0 0 72 18 141

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 27 8 4 4 0 0 85 8 49
2017 3 to 10 years in the federal public service 41 36 15 5 3 0 0 77 8 90
2017 11 to 20 years in the federal public service 49 29 10 8 5 0 0 78 12 109
2017 More than 20 years in the federal public service 39 35 16 3 7 0 0 74 10 83
2014 3 to 10 years in the federal public service 38 29 17 12 3 0 0 67 15 99
2014 11 to 20 years in the federal public service 40 37 13 10 0 0 0 77 10 86
2014 More than 20 years in the federal public service 40 37 13 8 3 0 0 76 10 89

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 25 4 6 0 0 2 90 6 49
2017 3 to 10 years in the federal public service 49 33 12 3 2 0 0 82 5 90
2017 11 to 20 years in the federal public service 49 28 10 11 2 0 0 78 13 109
2017 More than 20 years in the federal public service 40 42 7 4 7 0 0 82 11 83
2014 3 to 10 years in the federal public service 34 41 17 6 1 0 0 76 7 99
2014 11 to 20 years in the federal public service 46 38 9 6 1 0 0 83 7 86
2014 More than 20 years in the federal public service 39 44 9 5 1 1 0 85 7 89
2011 Less than 3 years in the federal public service 49 38 10 0 0 2 2 90 0 68
2011 3 to 10 years in the federal public service 34 35 19 9 3 0 1 69 12 140
2011 11 to 20 years in the federal public service 45 38 11 5 0 1 0 84 5 102
2011 More than 20 years in the federal public service 42 36 13 4 6 0 0 78 10 143

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 29 8 4 2 10 0 85 6 49
2017 3 to 10 years in the federal public service 35 40 19 3 2 1 0 76 6 90
2017 11 to 20 years in the federal public service 27 43 17 9 3 1 0 71 12 109
2017 More than 20 years in the federal public service 26 36 18 13 6 1 0 62 20 83

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 22 7 4 0 0 0 88 4 49
2017 3 to 10 years in the federal public service 45 29 19 3 3 0 0 74 7 90
2017 11 to 20 years in the federal public service 49 29 6 10 6 0 0 78 16 109
2017 More than 20 years in the federal public service 47 30 9 8 6 0 0 77 14 83
2014 3 to 10 years in the federal public service 31 47 7 12 2 0 1 79 14 99
2014 11 to 20 years in the federal public service 44 28 7 7 12 1 0 73 20 86
2014 More than 20 years in the federal public service 38 38 11 8 5 0 0 76 13 89
2011 Less than 3 years in the federal public service 51 23 10 3 13 0 0 74 16 69
2011 3 to 10 years in the federal public service 35 32 12 10 9 0 1 68 20 141
2011 11 to 20 years in the federal public service 41 30 7 12 9 0 0 72 22 102
2011 More than 20 years in the federal public service 38 30 11 6 15 0 1 68 21 143

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 23 18 0 2 2 12 77 2 49
2017 3 to 10 years in the federal public service 53 20 4 6 3 0 13 84 11 90
2017 11 to 20 years in the federal public service 52 26 5 6 1 3 8 86 8 108
2017 More than 20 years in the federal public service 51 26 5 9 3 4 4 83 12 82
2014 3 to 10 years in the federal public service 54 22 7 8 1 1 7 82 10 99
2014 11 to 20 years in the federal public service 52 15 9 7 8 0 9 74 16 86
2014 More than 20 years in the federal public service 50 25 6 7 4 0 7 81 12 89
2011 Less than 3 years in the federal public service 52 19 11 8 3 0 7 77 11 69
2011 3 to 10 years in the federal public service 50 24 5 8 7 0 7 79 15 141
2011 11 to 20 years in the federal public service 56 19 6 6 3 1 10 84 10 102
2011 More than 20 years in the federal public service 55 22 8 4 4 0 6 82 9 143
2008 Less than 3 years in the federal public service 51 24 7 8 4 3 3 79 13 72
2008 3 to 10 years in the federal public service 53 23 7 4 7 1 5 81 12 107
2008 11 to 20 years in the federal public service 42 20 5 16 9 2 6 67 27 112
2008 More than 20 years in the federal public service 55 23 5 4 6 1 5 83 11 154

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 33 3 0 0 2 6 96 0 48
2017 3 to 10 years in the federal public service 51 32 13 3 0 0 1 84 3 90
2017 11 to 20 years in the federal public service 38 37 16 7 2 0 1 75 9 109
2017 More than 20 years in the federal public service 39 31 16 11 0 0 2 72 11 82
2014 3 to 10 years in the federal public service 35 39 18 6 1 0 1 75 7 99
2014 11 to 20 years in the federal public service 31 39 21 5 3 0 0 71 9 86
2014 More than 20 years in the federal public service 33 32 22 7 2 0 5 68 9 89
2011 Less than 3 years in the federal public service 56 26 9 3 3 0 3 85 6 69
2011 3 to 10 years in the federal public service 46 32 13 4 1 0 4 82 5 141
2011 11 to 20 years in the federal public service 41 36 15 7 1 0 1 77 8 102
2011 More than 20 years in the federal public service 26 37 20 10 5 0 2 65 15 143
2008 Less than 3 years in the federal public service 39 44 10 1 0 0 6 88 1 72
2008 3 to 10 years in the federal public service 35 35 21 5 4 0 2 70 9 107
2008 11 to 20 years in the federal public service 30 38 20 5 5 0 2 69 11 112
2008 More than 20 years in the federal public service 32 33 18 10 5 0 3 67 15 154

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 13 2 2 4 4 12 91 7 49
2017 3 to 10 years in the federal public service 46 20 7 7 6 2 13 78 15 90
2017 11 to 20 years in the federal public service 48 18 6 5 8 5 10 77 16 109
2017 More than 20 years in the federal public service 56 19 8 5 5 3 5 81 11 80
2014 3 to 10 years in the federal public service 41 13 11 13 12 3 6 59 28 99
2014 11 to 20 years in the federal public service 50 18 6 10 8 0 7 74 19 86
2014 More than 20 years in the federal public service 51 20 15 1 5 2 6 77 6 89
2011 Less than 3 years in the federal public service 44 26 11 5 9 0 6 74 15 69
2011 3 to 10 years in the federal public service 32 21 9 11 14 5 8 61 29 142
2011 11 to 20 years in the federal public service 50 14 8 6 11 2 10 72 19 102
2011 More than 20 years in the federal public service 38 24 7 7 15 3 6 68 25 143

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 8 61 31 49
2017 3 to 10 years in the federal public service 14 50 36 90
2017 11 to 20 years in the federal public service 12 50 38 109
2017 More than 20 years in the federal public service 24 51 25 83
2014 3 to 10 years in the federal public service 19 41 40 99
2014 11 to 20 years in the federal public service 11 66 23 86
2014 More than 20 years in the federal public service 22 51 27 89
2011 Less than 3 years in the federal public service 21 53 26 69
2011 3 to 10 years in the federal public service 17 43 40 142
2011 11 to 20 years in the federal public service 14 61 25 101
2011 More than 20 years in the federal public service 26 46 27 142

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 3 to 10 years in the federal public service 8 24 51 8 10 0 12
2017 11 to 20 years in the federal public service 15 0 47 8 15 15 13
2017 More than 20 years in the federal public service 84 11 6 0 0 0 20
2014 3 to 10 years in the federal public service 0 25 54 5 9999 16 19
2014 11 to 20 years in the federal public service 51 0 0 40 9999 9 10
2014 More than 20 years in the federal public service 64 26 0 6 9999 5 21
2011 Less than 3 years in the federal public service 0 41 41 0 9999 18 14
2011 3 to 10 years in the federal public service 0 16 62 14 9999 8 24
2011 11 to 20 years in the federal public service 42 22 16 14 9999 5 14
2011 More than 20 years in the federal public service 77 0 2 10 9999 10 35
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 30 2 6 0 0 0 93 6 49
2017 3 to 10 years in the federal public service 59 34 7 1 0 0 0 92 1 90
2017 11 to 20 years in the federal public service 59 35 5 1 0 0 0 94 1 109
2017 More than 20 years in the federal public service 55 33 5 5 2 0 0 88 7 83
2014 3 to 10 years in the federal public service 48 41 6 4 1 0 0 90 5 99
2014 11 to 20 years in the federal public service 63 26 7 2 1 0 0 89 4 86
2014 More than 20 years in the federal public service 41 49 7 3 0 0 0 90 3 89
2011 Less than 3 years in the federal public service 54 34 6 2 1 3 0 91 3 69
2011 3 to 10 years in the federal public service 41 38 15 3 1 2 1 81 4 142
2011 11 to 20 years in the federal public service 54 36 3 5 1 0 0 91 7 102
2011 More than 20 years in the federal public service 48 38 8 1 5 1 0 86 6 142
2008 Less than 3 years in the federal public service 48 32 15 4 0 0 0 80 4 71
2008 3 to 10 years in the federal public service 42 39 11 5 3 0 0 81 7 107
2008 11 to 20 years in the federal public service 52 34 7 4 3 1 0 86 6 112
2008 More than 20 years in the federal public service 44 44 8 3 1 1 0 88 4 154

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 30 6 14 0 0 0 80 14 49
2017 3 to 10 years in the federal public service 45 46 7 2 1 0 0 90 3 90
2017 11 to 20 years in the federal public service 45 41 10 1 2 1 0 87 3 109
2017 More than 20 years in the federal public service 39 45 6 7 2 0 0 84 10 82
2014 3 to 10 years in the federal public service 39 42 11 4 4 0 0 81 8 99
2014 11 to 20 years in the federal public service 59 29 5 4 1 1 0 89 6 86
2014 More than 20 years in the federal public service 44 40 10 2 2 1 0 86 4 89
2011 Less than 3 years in the federal public service 43 42 11 0 2 2 0 87 2 67
2011 3 to 10 years in the federal public service 39 30 15 10 4 1 1 70 14 142
2011 11 to 20 years in the federal public service 46 36 11 2 4 0 0 83 6 102
2011 More than 20 years in the federal public service 38 46 10 2 4 0 0 83 6 142

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 2 13 22 31 24 2 6 60 17 49
2017 3 to 10 years in the federal public service 4 20 33 24 17 0 1 42 24 90
2017 11 to 20 years in the federal public service 1 21 35 27 12 0 4 40 23 108
2017 More than 20 years in the federal public service 5 21 48 19 6 0 1 25 26 83
2014 3 to 10 years in the federal public service 7 12 47 30 4 0 0 34 19 99
2014 11 to 20 years in the federal public service 1 24 42 21 9 1 1 31 26 86
2014 More than 20 years in the federal public service 10 25 40 14 11 0 0 25 35 89
2011 Less than 3 years in the federal public service 6 6 25 36 20 2 4 60 13 67
2011 3 to 10 years in the federal public service 6 16 39 26 11 0 2 37 23 141
2011 11 to 20 years in the federal public service 5 16 37 24 12 1 5 38 22 102
2011 More than 20 years in the federal public service 10 23 34 24 5 1 3 30 35 141
2008 Less than 3 years in the federal public service 7 25 24 30 11 1 1 42 33 71
2008 3 to 10 years in the federal public service 7 24 44 13 9 0 2 23 32 107
2008 11 to 20 years in the federal public service 6 25 41 17 8 1 2 26 32 112
2008 More than 20 years in the federal public service 6 26 46 16 5 0 1 21 33 154

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 0 6 17 15 51 4 7 74 6 49
2017 3 to 10 years in the federal public service 2 11 30 23 28 6 1 54 14 90
2017 11 to 20 years in the federal public service 3 11 28 34 22 1 2 57 14 108
2017 More than 20 years in the federal public service 6 12 26 30 18 1 6 52 19 83
2014 3 to 10 years in the federal public service 7 16 43 17 14 2 0 32 24 98
2014 11 to 20 years in the federal public service 5 25 35 19 14 0 1 34 30 86
2014 More than 20 years in the federal public service 8 29 28 17 15 1 2 33 38 89
2011 Less than 3 years in the federal public service 10 3 15 36 28 3 4 70 14 67
2011 3 to 10 years in the federal public service 10 17 22 27 20 2 1 49 28 141
2011 11 to 20 years in the federal public service 9 13 25 27 19 4 3 50 23 102
2011 More than 20 years in the federal public service 11 18 31 26 11 1 2 38 30 142
2008 Less than 3 years in the federal public service 11 24 22 21 17 4 1 40 37 72
2008 3 to 10 years in the federal public service 16 17 30 21 12 1 3 35 34 107
2008 11 to 20 years in the federal public service 12 14 32 24 14 2 2 40 26 111
2008 More than 20 years in the federal public service 8 27 30 21 12 0 1 34 36 154

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 19 21 13 36 4 4 53 24 49
2017 3 to 10 years in the federal public service 9 13 27 22 23 1 5 48 23 89
2017 11 to 20 years in the federal public service 5 12 39 23 17 2 3 41 17 109
2017 More than 20 years in the federal public service 11 22 17 26 13 5 6 44 37 83
2014 3 to 10 years in the federal public service 9 21 26 29 11 2 3 42 31 99
2014 11 to 20 years in the federal public service 4 16 33 28 13 4 2 44 21 86
2014 More than 20 years in the federal public service 10 20 33 18 16 1 3 35 31 89
2011 Less than 3 years in the federal public service 3 8 13 31 27 10 8 70 13 67
2011 3 to 10 years in the federal public service 6 18 26 23 21 3 3 47 26 141
2011 11 to 20 years in the federal public service 6 14 35 19 15 6 4 38 22 102
2011 More than 20 years in the federal public service 13 15 33 23 9 2 6 35 30 142
2008 Less than 3 years in the federal public service 6 31 27 17 10 6 4 30 41 71
2008 3 to 10 years in the federal public service 10 20 28 30 9 1 2 40 31 107
2008 11 to 20 years in the federal public service 9 20 31 19 13 3 5 35 31 112
2008 More than 20 years in the federal public service 9 21 38 21 7 1 3 30 32 154

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 0 0 13 30 45 6 6 85 0 49
2017 3 to 10 years in the federal public service 1 2 21 33 40 0 3 75 3 89
2017 11 to 20 years in the federal public service 0 6 28 41 22 0 3 66 6 108
2017 More than 20 years in the federal public service 4 9 33 24 19 0 10 49 15 83
2014 3 to 10 years in the federal public service 2 4 29 36 27 0 1 64 6 98
2014 11 to 20 years in the federal public service 1 10 28 39 19 0 3 60 12 86
2014 More than 20 years in the federal public service 3 10 28 40 16 0 3 58 14 88
2011 Less than 3 years in the federal public service 3 3 15 21 45 4 8 75 7 67
2011 3 to 10 years in the federal public service 5 7 19 31 31 2 5 66 13 141
2011 11 to 20 years in the federal public service 2 9 24 35 19 5 6 61 12 102
2011 More than 20 years in the federal public service 5 8 31 38 14 1 3 53 14 142
2008 Less than 3 years in the federal public service 7 11 19 26 26 3 7 58 20 72
2008 3 to 10 years in the federal public service 4 11 27 35 17 1 6 55 16 107
2008 11 to 20 years in the federal public service 4 9 27 38 15 1 5 57 14 112
2008 More than 20 years in the federal public service 3 10 36 38 10 0 4 49 13 154

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 2 2 11 17 45 12 12 80 5 49
2017 3 to 10 years in the federal public service 11 8 25 28 28 0 0 56 19 90
2017 11 to 20 years in the federal public service 7 24 35 15 15 0 4 31 33 108
2017 More than 20 years in the federal public service 10 23 30 20 14 0 3 35 34 83
2014 3 to 10 years in the federal public service 15 19 35 20 10 0 1 30 34 99
2014 11 to 20 years in the federal public service 18 21 40 12 8 1 0 21 39 86
2014 More than 20 years in the federal public service 19 22 38 17 4 0 0 21 41 89
2011 Less than 3 years in the federal public service 9 6 19 28 28 1 8 62 17 67
2011 3 to 10 years in the federal public service 7 20 26 24 19 0 3 44 28 141
2011 11 to 20 years in the federal public service 11 22 32 16 14 2 3 31 35 102
2011 More than 20 years in the federal public service 13 29 33 15 7 1 2 22 43 142
2008 Less than 3 years in the federal public service 4 17 31 19 22 4 3 45 22 72
2008 3 to 10 years in the federal public service 13 16 27 25 14 2 3 41 30 107
2008 11 to 20 years in the federal public service 15 18 38 20 5 2 1 26 35 110
2008 More than 20 years in the federal public service 14 28 32 16 9 1 1 25 42 152

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 0 4 8 22 43 15 9 85 5 49
2017 3 to 10 years in the federal public service 1 5 28 25 30 8 3 62 7 89
2017 11 to 20 years in the federal public service 4 7 13 39 33 2 3 75 11 108
2017 More than 20 years in the federal public service 3 5 18 38 25 3 9 71 9 83
2014 3 to 10 years in the federal public service 3 9 29 29 24 4 3 56 12 99
2014 11 to 20 years in the federal public service 3 9 26 36 18 1 6 59 13 86
2014 More than 20 years in the federal public service 2 10 23 34 22 2 6 62 13 89
2011 Less than 3 years in the federal public service 2 2 13 28 35 11 10 79 4 66
2011 3 to 10 years in the federal public service 1 12 20 31 26 5 5 64 15 140
2011 11 to 20 years in the federal public service 2 7 26 26 31 1 7 62 10 102
2011 More than 20 years in the federal public service 3 13 23 35 21 2 4 59 16 142
2008 Less than 3 years in the federal public service 3 14 14 33 22 11 3 65 19 72
2008 3 to 10 years in the federal public service 5 10 30 21 27 2 6 52 16 107
2008 11 to 20 years in the federal public service 4 7 20 43 18 2 7 67 12 112
2008 More than 20 years in the federal public service 3 11 23 31 25 1 6 60 15 154

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 5 8 23 13 35 10 5 58 15 49
2017 3 to 10 years in the federal public service 7 4 31 25 27 2 4 56 11 89
2017 11 to 20 years in the federal public service 4 18 30 18 20 5 4 42 25 109
2017 More than 20 years in the federal public service 10 18 31 20 16 0 5 38 29 82
2014 3 to 10 years in the federal public service 8 16 36 25 12 1 2 38 25 99
2014 11 to 20 years in the federal public service 6 12 33 29 15 0 5 46 19 86
2014 More than 20 years in the federal public service 8 19 34 20 14 2 4 36 28 89

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 32 6 4 2 0 0 88 6 47
2017 3 to 10 years in the federal public service 41 29 10 13 5 1 0 71 18 90
2017 11 to 20 years in the federal public service 44 34 7 9 5 0 0 79 14 109
2017 More than 20 years in the federal public service 46 32 6 4 12 0 0 78 16 83
2014 3 to 10 years in the federal public service 41 34 9 12 3 1 0 75 16 99
2014 11 to 20 years in the federal public service 44 35 8 8 3 0 1 80 11 86
2014 More than 20 years in the federal public service 48 28 9 13 3 0 0 75 16 89

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 24 2 0 0 0 0 98 0 49
2017 3 to 10 years in the federal public service 47 35 4 11 2 0 0 82 14 90
2017 11 to 20 years in the federal public service 50 37 5 4 4 0 0 87 8 109
2017 More than 20 years in the federal public service 44 38 7 7 4 0 0 82 11 83
2014 3 to 10 years in the federal public service 40 41 15 4 1 0 0 81 5 99
2014 11 to 20 years in the federal public service 39 51 5 4 2 0 0 89 6 86
2014 More than 20 years in the federal public service 38 47 10 4 1 0 0 85 5 89

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 21 9 0 2 6 0 88 2 49
2017 3 to 10 years in the federal public service 48 34 17 1 0 0 0 82 1 90
2017 11 to 20 years in the federal public service 56 28 11 2 2 2 0 85 4 107
2017 More than 20 years in the federal public service 55 29 8 2 4 2 0 86 6 83
2014 3 to 10 years in the federal public service 50 27 18 2 1 2 0 78 3 98
2014 11 to 20 years in the federal public service 60 32 4 3 0 0 0 93 3 86
2014 More than 20 years in the federal public service 56 31 8 1 3 1 0 88 4 89

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 22 10 0 0 0 0 90 0 49
2017 3 to 10 years in the federal public service 45 39 9 3 1 2 0 86 5 90
2017 11 to 20 years in the federal public service 53 32 10 5 0 1 0 85 5 109
2017 More than 20 years in the federal public service 49 35 8 3 5 0 0 84 8 83
2014 3 to 10 years in the federal public service 46 37 14 1 1 1 0 84 2 98
2014 11 to 20 years in the federal public service 54 34 8 4 0 0 0 88 4 86
2014 More than 20 years in the federal public service 50 40 3 3 1 1 1 92 4 89
2011 Less than 3 years in the federal public service 49 26 9 13 3 0 0 75 16 69
2011 3 to 10 years in the federal public service 38 30 18 4 7 2 1 70 12 141
2011 11 to 20 years in the federal public service 54 23 10 5 4 4 0 81 9 102
2011 More than 20 years in the federal public service 35 33 10 10 9 3 0 70 19 143

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 77 21 0 2 0 0 0 98 2 49
2017 3 to 10 years in the federal public service 49 41 7 1 1 1 0 91 2 90
2017 11 to 20 years in the federal public service 60 29 6 3 2 0 0 89 5 109
2017 More than 20 years in the federal public service 53 29 7 5 6 0 0 81 11 83
2014 3 to 10 years in the federal public service 55 36 8 0 1 0 0 91 1 98
2014 11 to 20 years in the federal public service 57 30 9 3 1 0 0 87 4 85
2014 More than 20 years in the federal public service 60 32 4 4 1 0 0 91 5 89
2011 Less than 3 years in the federal public service 61 28 10 0 0 2 0 90 0 69
2011 3 to 10 years in the federal public service 43 34 11 5 6 0 1 79 11 141
2011 11 to 20 years in the federal public service 57 26 8 3 4 2 0 85 7 101
2011 More than 20 years in the federal public service 43 31 9 9 8 0 0 74 17 142
2008 Less than 3 years in the federal public service 42 38 13 7 1 0 0 79 8 72
2008 3 to 10 years in the federal public service 37 41 11 5 6 0 0 79 10 107
2008 11 to 20 years in the federal public service 38 38 11 4 8 0 0 77 13 112
2008 More than 20 years in the federal public service 33 42 12 6 7 0 0 75 13 153

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 27 18 5 0 8 2 74 6 48
2017 3 to 10 years in the federal public service 36 31 16 10 3 1 3 69 14 90
2017 11 to 20 years in the federal public service 29 44 15 6 4 2 0 74 10 109
2017 More than 20 years in the federal public service 23 43 12 9 11 1 0 67 21 83
2014 3 to 10 years in the federal public service 27 38 22 10 1 1 0 67 11 99
2014 11 to 20 years in the federal public service 30 49 14 4 4 0 0 78 8 85
2014 More than 20 years in the federal public service 38 37 13 6 6 0 0 75 12 89

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 27 4 4 0 0 2 92 4 49
2017 3 to 10 years in the federal public service 46 49 4 1 0 0 0 95 1 90
2017 11 to 20 years in the federal public service 53 34 10 2 1 0 0 87 3 108
2017 More than 20 years in the federal public service 55 35 6 3 1 0 0 89 5 82
2014 3 to 10 years in the federal public service 42 45 8 4 0 1 0 87 4 99
2014 11 to 20 years in the federal public service 57 34 4 4 0 2 0 93 4 86
2014 More than 20 years in the federal public service 49 35 10 2 0 1 2 87 2 89
2011 Less than 3 years in the federal public service 55 23 10 4 2 4 2 82 7 69
2011 3 to 10 years in the federal public service 41 39 9 7 1 1 2 82 8 141
2011 11 to 20 years in the federal public service 53 35 4 6 0 2 0 90 6 102
2011 More than 20 years in the federal public service 42 32 12 9 2 2 1 76 11 142

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 31 4 4 0 0 0 92 4 49
2017 3 to 10 years in the federal public service 48 41 8 0 2 0 1 90 2 89
2017 11 to 20 years in the federal public service 55 27 9 6 1 2 0 84 7 109
2017 More than 20 years in the federal public service 54 26 11 6 1 0 1 81 8 82
2014 3 to 10 years in the federal public service 40 46 9 2 0 2 0 89 2 99
2014 11 to 20 years in the federal public service 61 28 8 1 1 0 1 90 2 86
2014 More than 20 years in the federal public service 54 35 4 5 1 1 0 90 7 89
2011 Less than 3 years in the federal public service 47 28 8 7 5 3 0 78 13 69
2011 3 to 10 years in the federal public service 46 28 11 6 6 3 1 76 13 142
2011 11 to 20 years in the federal public service 57 26 3 6 4 2 2 86 11 102
2011 More than 20 years in the federal public service 46 34 7 4 7 2 0 82 11 142
2008 Less than 3 years in the federal public service 26 42 11 11 3 6 1 73 15 72
2008 3 to 10 years in the federal public service 39 30 13 7 8 2 0 70 16 107
2008 11 to 20 years in the federal public service 42 33 10 8 6 1 0 76 14 112
2008 More than 20 years in the federal public service 39 35 10 6 4 5 1 79 11 154

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 29 4 6 4 4 2 86 10 49
2017 3 to 10 years in the federal public service 37 34 20 6 1 2 0 73 7 90
2017 11 to 20 years in the federal public service 50 30 8 6 4 2 0 82 10 109
2017 More than 20 years in the federal public service 43 33 12 11 1 0 0 76 12 82
2014 3 to 10 years in the federal public service 28 42 21 5 2 2 0 72 7 99
2014 11 to 20 years in the federal public service 42 32 11 5 2 8 0 80 8 86
2014 More than 20 years in the federal public service 31 43 14 4 3 4 1 78 7 89
2011 Less than 3 years in the federal public service 34 28 23 7 4 2 2 64 12 69
2011 3 to 10 years in the federal public service 21 38 19 11 7 2 1 61 19 142
2011 11 to 20 years in the federal public service 31 38 19 6 3 2 1 72 9 102
2011 More than 20 years in the federal public service 23 38 17 11 6 3 1 64 18 142

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 20 12 9 0 14 12 72 12 49
2017 3 to 10 years in the federal public service 30 32 12 11 9 6 0 66 21 90
2017 11 to 20 years in the federal public service 29 34 11 13 6 4 3 68 20 109
2017 More than 20 years in the federal public service 31 34 14 3 11 5 2 70 16 82
2014 3 to 10 years in the federal public service 17 37 25 16 3 1 2 55 20 99
2014 11 to 20 years in the federal public service 36 27 15 10 7 2 3 67 17 86
2014 More than 20 years in the federal public service 31 35 14 9 5 6 1 71 15 89
2011 Less than 3 years in the federal public service 32 26 17 13 5 5 3 63 19 69
2011 3 to 10 years in the federal public service 18 31 18 16 11 5 2 52 29 142
2011 11 to 20 years in the federal public service 32 28 12 12 7 6 2 66 21 102
2011 More than 20 years in the federal public service 32 30 9 12 13 4 1 64 27 143

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 28 8 0 2 0 0 90 2 49
2017 3 to 10 years in the federal public service 48 46 1 4 1 0 0 93 5 90
2017 11 to 20 years in the federal public service 55 38 2 5 0 0 0 93 5 109
2017 More than 20 years in the federal public service 36 47 5 9 2 0 0 83 12 83
2014 3 to 10 years in the federal public service 43 46 3 7 1 0 0 89 8 99
2014 11 to 20 years in the federal public service 45 46 4 5 0 0 0 91 5 86
2014 More than 20 years in the federal public service 36 50 4 7 2 0 0 86 9 89
2011 Less than 3 years in the federal public service 53 31 6 10 1 0 0 84 11 69
2011 3 to 10 years in the federal public service 38 52 5 5 1 0 1 90 5 141
2011 11 to 20 years in the federal public service 50 40 2 7 1 0 0 90 8 102
2011 More than 20 years in the federal public service 39 47 2 8 4 0 0 86 12 142
2008 Less than 3 years in the federal public service 33 53 6 7 1 0 0 86 8 72
2008 3 to 10 years in the federal public service 41 49 6 5 0 0 0 90 5 107
2008 11 to 20 years in the federal public service 34 46 9 8 3 0 0 80 11 112
2008 More than 20 years in the federal public service 39 44 3 11 3 0 1 84 14 154

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 28 4 4 2 0 0 90 6 49
2017 3 to 10 years in the federal public service 37 38 8 11 6 0 0 75 17 90
2017 11 to 20 years in the federal public service 35 43 8 8 6 0 0 78 14 109
2017 More than 20 years in the federal public service 35 40 2 16 7 0 0 75 23 83
2014 3 to 10 years in the federal public service 38 37 10 12 3 0 0 75 15 99
2014 11 to 20 years in the federal public service 46 36 7 8 3 0 0 81 11 85
2014 More than 20 years in the federal public service 49 37 8 3 3 0 0 86 6 89
2011 Less than 3 years in the federal public service 38 32 15 11 5 0 0 69 16 69
2011 3 to 10 years in the federal public service 34 31 11 12 10 0 2 66 23 141
2011 11 to 20 years in the federal public service 41 31 5 15 8 0 0 72 23 102
2011 More than 20 years in the federal public service 34 39 4 9 13 1 0 73 23 143

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 73 25 2 0 0 0 0 98 0 49
2017 3 to 10 years in the federal public service 59 35 1 4 0 0 0 95 4 90
2017 11 to 20 years in the federal public service 62 28 7 4 0 0 0 90 4 108
2017 More than 20 years in the federal public service 60 33 3 1 3 0 0 94 4 82
2014 3 to 10 years in the federal public service 47 35 12 6 0 0 0 83 6 99
2014 11 to 20 years in the federal public service 61 33 3 1 1 0 0 94 3 86
2014 More than 20 years in the federal public service 64 32 1 1 1 0 0 96 3 89

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 87 7 0 0 0 2 4 100 0 49
2017 3 to 10 years in the federal public service 80 16 1 1 1 0 1 97 2 90
2017 11 to 20 years in the federal public service 81 15 2 1 0 0 2 97 1 109
2017 More than 20 years in the federal public service 78 16 4 3 0 0 0 94 3 83
2014 3 to 10 years in the federal public service 74 20 3 2 1 0 0 94 3 99
2014 11 to 20 years in the federal public service 82 8 5 0 2 1 2 93 2 86
2014 More than 20 years in the federal public service 82 14 2 1 0 1 1 97 1 89
2011 Less than 3 years in the federal public service 88 7 2 0 0 2 2 98 0 69
2011 3 to 10 years in the federal public service 70 17 4 5 2 0 1 89 7 142
2011 11 to 20 years in the federal public service 86 10 1 0 1 0 2 98 1 102
2011 More than 20 years in the federal public service 74 15 2 1 3 3 2 94 4 142
2008 Less than 3 years in the federal public service 69 24 1 1 3 0 1 94 4 72
2008 3 to 10 years in the federal public service 77 14 3 6 1 0 0 91 7 107
2008 11 to 20 years in the federal public service 82 9 6 1 1 0 1 92 2 112
2008 More than 20 years in the federal public service 71 17 4 1 1 1 5 93 3 154

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 85 7 2 2 0 0 4 96 2 49
2017 3 to 10 years in the federal public service 81 13 1 3 1 0 1 94 5 90
2017 11 to 20 years in the federal public service 76 11 5 4 2 0 3 90 6 109
2017 More than 20 years in the federal public service 76 18 3 3 0 0 1 95 3 83
2014 3 to 10 years in the federal public service 76 19 1 1 3 0 0 95 4 99
2014 11 to 20 years in the federal public service 79 10 3 5 2 0 2 91 7 86
2014 More than 20 years in the federal public service 83 12 2 1 0 0 2 97 1 89
2011 Less than 3 years in the federal public service 90 3 2 2 0 0 3 97 2 69
2011 3 to 10 years in the federal public service 74 13 5 3 2 0 3 90 5 142
2011 11 to 20 years in the federal public service 85 10 0 1 2 0 2 97 3 101
2011 More than 20 years in the federal public service 80 8 2 5 2 1 3 91 7 142
2008 Less than 3 years in the federal public service 74 19 3 1 1 0 1 94 3 72
2008 3 to 10 years in the federal public service 74 16 1 6 3 0 1 91 8 107
2008 11 to 20 years in the federal public service 84 8 5 1 0 0 2 94 1 110
2008 More than 20 years in the federal public service 77 9 4 2 2 1 5 92 4 153

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 10 7 0 0 2 6 92 0 48
2017 3 to 10 years in the federal public service 74 15 7 2 1 0 1 90 3 90
2017 11 to 20 years in the federal public service 73 8 7 4 3 0 5 85 8 109
2017 More than 20 years in the federal public service 79 9 5 1 1 0 5 92 3 83
2014 3 to 10 years in the federal public service 73 16 5 3 1 0 1 91 4 99
2014 11 to 20 years in the federal public service 78 4 5 3 3 2 6 88 6 86
2014 More than 20 years in the federal public service 83 5 5 3 0 0 5 92 3 89
2011 Less than 3 years in the federal public service 81 6 3 0 0 2 9 96 0 69
2011 3 to 10 years in the federal public service 68 15 4 4 2 1 5 89 6 142
2011 11 to 20 years in the federal public service 77 9 0 2 3 0 8 94 6 102
2011 More than 20 years in the federal public service 72 13 3 1 1 1 9 94 2 143
2008 Less than 3 years in the federal public service 61 10 11 3 3 1 11 81 6 72
2008 3 to 10 years in the federal public service 68 7 5 3 2 1 15 89 6 107
2008 11 to 20 years in the federal public service 65 9 6 0 0 2 18 92 0 112
2008 More than 20 years in the federal public service 70 7 3 3 3 0 15 91 6 152

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 92 2 0 0 0 0 6 100 0 49
2017 3 to 10 years in the federal public service 78 14 3 1 0 0 4 95 1 90
2017 11 to 20 years in the federal public service 75 9 4 3 3 0 6 89 6 109
2017 More than 20 years in the federal public service 87 1 4 1 1 0 6 94 3 83
2014 3 to 10 years in the federal public service 75 16 7 0 0 1 1 93 0 99
2014 11 to 20 years in the federal public service 79 9 1 0 2 3 6 96 2 86
2014 More than 20 years in the federal public service 85 7 1 2 1 0 4 96 3 89
2011 Less than 3 years in the federal public service 82 3 6 0 0 2 7 93 0 68
2011 3 to 10 years in the federal public service 74 13 4 1 2 1 4 92 3 141
2011 11 to 20 years in the federal public service 79 5 0 1 4 0 11 94 6 102
2011 More than 20 years in the federal public service 75 11 4 0 1 0 8 94 1 143
2008 Less than 3 years in the federal public service 68 13 6 3 0 0 11 91 3 72
2008 3 to 10 years in the federal public service 73 6 4 1 4 0 13 90 5 107
2008 11 to 20 years in the federal public service 75 8 2 1 1 2 12 96 2 112
2008 More than 20 years in the federal public service 72 9 3 1 1 0 14 95 2 154

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 7 4 0 2 6 7 94 2 49
2017 3 to 10 years in the federal public service 77 12 7 2 0 0 1 91 2 90
2017 11 to 20 years in the federal public service 64 14 6 1 5 2 9 87 6 109
2017 More than 20 years in the federal public service 74 13 6 1 1 1 3 91 3 83
2014 3 to 10 years in the federal public service 62 16 12 4 0 1 3 82 5 99
2014 11 to 20 years in the federal public service 70 11 3 2 4 3 7 90 7 86
2014 More than 20 years in the federal public service 75 14 2 3 0 2 4 95 3 89

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 81 8 2 2 0 6 2 96 2 49
2017 3 to 10 years in the federal public service 74 17 1 1 2 5 0 95 4 90
2017 11 to 20 years in the federal public service 69 15 5 3 1 3 5 91 4 109
2017 More than 20 years in the federal public service 77 8 6 1 1 3 3 91 3 83
2014 3 to 10 years in the federal public service 70 15 9 4 0 3 0 87 4 99
2014 11 to 20 years in the federal public service 77 11 2 2 2 3 4 94 4 86
2014 More than 20 years in the federal public service 78 11 4 1 0 3 3 95 1 89
2011 Less than 3 years in the federal public service 83 11 0 2 0 1 3 98 2 68
2011 3 to 10 years in the federal public service 65 19 7 3 1 1 4 89 4 142
2011 11 to 20 years in the federal public service 81 6 5 0 1 0 6 93 1 102
2011 More than 20 years in the federal public service 73 15 5 1 1 2 4 93 2 143
2008 Less than 3 years in the federal public service 68 17 6 3 1 1 4 90 4 72
2008 3 to 10 years in the federal public service 64 18 7 4 1 3 4 87 5 107
2008 11 to 20 years in the federal public service 76 8 5 1 0 3 7 93 1 112
2008 More than 20 years in the federal public service 71 9 8 3 0 3 7 88 3 153

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 10 90 49
2017 3 to 10 years in the federal public service 22 78 90
2017 11 to 20 years in the federal public service 17 83 109
2017 More than 20 years in the federal public service 21 79 83
2014 3 to 10 years in the federal public service 17 83 99
2014 11 to 20 years in the federal public service 14 86 86
2014 More than 20 years in the federal public service 10 90 88

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 68 19
2017 11 to 20 years in the federal public service 74 18
2017 More than 20 years in the federal public service 33 18
2014 3 to 10 years in the federal public service 56 16
2014 11 to 20 years in the federal public service 60 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 53 19
2017 11 to 20 years in the federal public service 43 18
2017 More than 20 years in the federal public service 67 18
2014 3 to 10 years in the federal public service 55 16
2014 11 to 20 years in the federal public service 41 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 19
2014 11 to 20 years in the federal public service 0 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 19
2017 11 to 20 years in the federal public service 0 18
2017 More than 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 16
2014 11 to 20 years in the federal public service 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 19
2017 11 to 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 18

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 19
2017 11 to 20 years in the federal public service 0 18
2017 More than 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 16
2014 11 to 20 years in the federal public service 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 57 19
2017 11 to 20 years in the federal public service 46 18
2017 More than 20 years in the federal public service 50 18
2014 3 to 10 years in the federal public service 35 17
2014 11 to 20 years in the federal public service 53 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 46 19
2017 11 to 20 years in the federal public service 28 18
2017 More than 20 years in the federal public service 29 18
2014 3 to 10 years in the federal public service 38 17
2014 11 to 20 years in the federal public service 43 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 48 19
2017 11 to 20 years in the federal public service 46 18
2014 11 to 20 years in the federal public service 56 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 33 19
2017 More than 20 years in the federal public service 34 18
2014 3 to 10 years in the federal public service 30 17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 62 19
2017 11 to 20 years in the federal public service 56 18
2017 More than 20 years in the federal public service 56 18
2014 3 to 10 years in the federal public service 36 17
2014 11 to 20 years in the federal public service 50 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 35 19
2017 11 to 20 years in the federal public service 41 18
2017 More than 20 years in the federal public service 28 18
2014 3 to 10 years in the federal public service 28 17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 19
2017 11 to 20 years in the federal public service 0 18
2017 More than 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 17
2014 11 to 20 years in the federal public service 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 19
2017 More than 20 years in the federal public service 28 18
2014 11 to 20 years in the federal public service 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 37 19
2017 11 to 20 years in the federal public service 34 18
2014 3 to 10 years in the federal public service 30 17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 41 19
2017 11 to 20 years in the federal public service 28 18
2017 More than 20 years in the federal public service 28 18
2014 3 to 10 years in the federal public service 35 17
2014 11 to 20 years in the federal public service 39 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 78 19
2017 11 to 20 years in the federal public service 62 18
2017 More than 20 years in the federal public service 39 18
2014 3 to 10 years in the federal public service 45 17
2014 11 to 20 years in the federal public service 64 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 48 19
2017 11 to 20 years in the federal public service 33 18
2017 More than 20 years in the federal public service 49 18
2014 3 to 10 years in the federal public service 27 17
2014 11 to 20 years in the federal public service 72 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 27 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 30 19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 29 18
2014 3 to 10 years in the federal public service 31 17

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 38 16

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 16

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 16
2017 11 to 20 years in the federal public service 0 17
2017 More than 20 years in the federal public service 0 16

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 16
2014 3 to 10 years in the federal public service 0 16
2014 11 to 20 years in the federal public service 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 35 16
2017 More than 20 years in the federal public service 31 16
2014 11 to 20 years in the federal public service 49 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 16
2017 11 to 20 years in the federal public service 0 17
2017 More than 20 years in the federal public service 0 16
2014 3 to 10 years in the federal public service 0 16
2014 11 to 20 years in the federal public service 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 51 16
2017 11 to 20 years in the federal public service 65 17
2017 More than 20 years in the federal public service 33 16
2014 3 to 10 years in the federal public service 46 16
2014 11 to 20 years in the federal public service 53 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 16
2017 11 to 20 years in the federal public service 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 30 17
2014 11 to 20 years in the federal public service 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 100 0 19
2017 11 to 20 years in the federal public service 100 0 18
2017 More than 20 years in the federal public service 100 0 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 6 18 3 2 33 6 63 8 49
2017 3 to 10 years in the federal public service 23 22 19 11 4 17 3 57 19 90
2017 11 to 20 years in the federal public service 25 21 15 5 6 21 7 64 16 109
2017 More than 20 years in the federal public service 27 27 13 5 9 18 1 67 17 83
2014 3 to 10 years in the federal public service 20 31 20 4 3 18 4 65 9 99
2014 11 to 20 years in the federal public service 29 21 22 3 2 17 7 64 7 86
2014 More than 20 years in the federal public service 32 25 15 8 4 16 1 68 14 89

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 23 17 2 0 6 0 80 2 49
2017 3 to 10 years in the federal public service 43 33 14 1 4 5 0 80 6 90
2017 11 to 20 years in the federal public service 40 32 10 6 4 8 0 79 10 109
2017 More than 20 years in the federal public service 47 33 7 2 7 2 0 83 10 83
2014 3 to 10 years in the federal public service 36 33 19 4 1 5 1 74 5 99
2014 11 to 20 years in the federal public service 48 33 15 0 1 3 0 84 1 86
2014 More than 20 years in the federal public service 50 32 11 2 5 0 0 81 7 89
2011 Less than 3 years in the federal public service 58 21 9 7 0 4 0 83 7 69
2011 3 to 10 years in the federal public service 36 34 18 5 5 2 1 71 10 141
2011 11 to 20 years in the federal public service 54 33 6 2 2 2 0 89 5 102
2011 More than 20 years in the federal public service 47 32 8 6 5 2 0 80 12 143

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 0 100 48
2017 3 to 10 years in the federal public service 8 92 90
2017 11 to 20 years in the federal public service 6 94 109
2017 More than 20 years in the federal public service 6 94 83
2014 3 to 10 years in the federal public service 5 95 99

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 6 19 0 0 38 2 68 0 49
2017 3 to 10 years in the federal public service 31 18 15 1 4 24 6 70 8 90
2017 11 to 20 years in the federal public service 25 18 19 3 3 26 7 64 8 108
2017 More than 20 years in the federal public service 31 18 12 5 2 26 6 71 11 83
2014 3 to 10 years in the federal public service 19 29 14 3 1 28 6 73 6 99
2014 11 to 20 years in the federal public service 23 22 24 0 1 19 12 64 2 86
2014 More than 20 years in the federal public service 36 25 17 1 1 17 2 75 3 89

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 23 7 2 0 12 0 90 2 49
2017 3 to 10 years in the federal public service 47 34 7 0 3 8 0 88 4 90
2017 11 to 20 years in the federal public service 51 24 13 3 2 7 1 81 5 109
2017 More than 20 years in the federal public service 57 26 6 5 2 4 0 86 8 83
2014 3 to 10 years in the federal public service 35 43 11 2 0 7 1 86 2 99
2014 11 to 20 years in the federal public service 52 31 12 0 0 5 0 88 0 86
2014 More than 20 years in the federal public service 54 27 12 2 1 4 0 84 4 89
2011 Less than 3 years in the federal public service 53 26 8 6 0 6 0 85 6 69
2011 3 to 10 years in the federal public service 45 30 12 3 5 4 0 79 8 141
2011 11 to 20 years in the federal public service 57 27 7 2 4 3 0 86 6 102
2011 More than 20 years in the federal public service 46 35 7 5 5 2 0 83 10 143

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 13 87 49
2017 3 to 10 years in the federal public service 19 81 90
2017 11 to 20 years in the federal public service 12 88 109
2017 More than 20 years in the federal public service 25 75 83
2014 3 to 10 years in the federal public service 14 86 99
2014 11 to 20 years in the federal public service 15 85 85
2014 More than 20 years in the federal public service 14 86 88

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 83 17 17
2017 11 to 20 years in the federal public service 77 23 13
2017 More than 20 years in the federal public service 90 10 21
2014 3 to 10 years in the federal public service 85 15 14
2014 11 to 20 years in the federal public service 94 6 11
2014 More than 20 years in the federal public service 91 9 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 58 42 0 0 0 0 0 100 0 14
2017 11 to 20 years in the federal public service 71 19 0 9 0 0 0 91 9 10
2017 More than 20 years in the federal public service 47 27 10 11 6 0 0 74 16 19
2014 3 to 10 years in the federal public service 56 24 0 10 10 0 0 80 20 12
2014 11 to 20 years in the federal public service 65 0 12 10 12 0 0 65 22 10
2014 More than 20 years in the federal public service 62 28 0 10 0 0 0 90 10 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 19 53 10 10 4 4 0 75 14 49
2017 3 to 10 years in the federal public service 35 50 10 3 0 1 1 87 3 90
2017 11 to 20 years in the federal public service 38 53 6 2 0 1 1 92 2 109
2017 More than 20 years in the federal public service 41 52 4 2 0 0 1 94 2 83
2014 3 to 10 years in the federal public service 26 54 12 4 0 0 4 84 4 99
2014 11 to 20 years in the federal public service 38 50 9 1 0 1 1 90 1 86
2014 More than 20 years in the federal public service 34 58 6 0 0 0 2 94 0 89
2011 Less than 3 years in the federal public service 22 37 18 8 7 6 1 64 16 69
2011 3 to 10 years in the federal public service 15 57 14 6 4 1 3 75 10 142
2011 11 to 20 years in the federal public service 39 46 9 2 0 1 2 88 2 102
2011 More than 20 years in the federal public service 40 52 2 3 0 1 2 95 3 143
2008 Less than 3 years in the federal public service 13 50 10 18 6 4 0 65 25 72
2008 3 to 10 years in the federal public service 18 62 11 1 5 1 3 83 6 107
2008 11 to 20 years in the federal public service 26 61 8 0 1 2 3 91 1 112
2008 More than 20 years in the federal public service 38 52 5 3 1 0 2 91 3 154

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 19 29 14 8 0 28 2 69 11 49
2017 3 to 10 years in the federal public service 21 29 17 8 2 21 2 65 13 89
2017 11 to 20 years in the federal public service 20 32 21 7 2 17 1 63 11 109
2017 More than 20 years in the federal public service 21 34 18 6 4 14 2 66 12 83
2014 3 to 10 years in the federal public service 14 28 25 11 3 14 6 52 17 99
2014 11 to 20 years in the federal public service 25 26 23 9 3 10 5 60 13 86
2014 More than 20 years in the federal public service 21 39 18 5 2 9 5 70 8 89
2011 Less than 3 years in the federal public service 24 17 25 5 3 20 6 56 10 69
2011 3 to 10 years in the federal public service 8 31 22 18 9 9 3 45 31 142
2011 11 to 20 years in the federal public service 28 31 15 7 8 10 1 66 17 101
2011 More than 20 years in the federal public service 24 35 14 9 8 7 2 65 20 142

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 27 6 2 0 14 4 91 2 49
2017 3 to 10 years in the federal public service 41 37 9 2 1 8 1 86 4 90
2017 11 to 20 years in the federal public service 53 27 8 5 0 6 1 86 5 109
2017 More than 20 years in the federal public service 52 28 9 2 2 5 1 86 5 83
2014 3 to 10 years in the federal public service 30 45 11 3 1 5 4 83 5 99
2014 11 to 20 years in the federal public service 46 33 9 4 0 4 3 86 4 86
2014 More than 20 years in the federal public service 51 30 9 5 0 2 2 85 6 89
2011 Less than 3 years in the federal public service 34 29 18 2 0 15 3 77 2 69
2011 3 to 10 years in the federal public service 34 31 12 9 4 8 3 73 14 142
2011 11 to 20 years in the federal public service 50 34 4 5 2 4 1 88 8 102
2011 More than 20 years in the federal public service 45 30 8 5 8 2 1 79 13 143
2008 Less than 3 years in the federal public service 28 31 19 4 6 13 0 67 11 72
2008 3 to 10 years in the federal public service 28 33 16 10 4 7 2 67 15 107
2008 11 to 20 years in the federal public service 28 44 8 7 2 8 4 81 10 112
2008 More than 20 years in the federal public service 34 42 12 5 3 3 3 79 8 154

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 25 16 0 0 14 4 81 0 49
2017 3 to 10 years in the federal public service 42 35 11 3 0 8 1 84 4 90
2017 11 to 20 years in the federal public service 45 33 7 5 0 9 1 87 5 109
2017 More than 20 years in the federal public service 47 28 8 5 4 6 1 82 9 83
2014 3 to 10 years in the federal public service 33 37 13 5 4 6 3 77 9 98
2014 11 to 20 years in the federal public service 45 29 10 8 1 5 2 79 10 86
2014 More than 20 years in the federal public service 47 33 6 7 0 4 2 86 7 89
2011 Less than 3 years in the federal public service 36 25 14 2 2 18 3 78 4 69
2011 3 to 10 years in the federal public service 26 31 21 9 4 7 3 63 14 142
2011 11 to 20 years in the federal public service 43 32 6 6 5 7 1 82 12 102
2011 More than 20 years in the federal public service 40 33 9 6 6 5 1 78 13 143
2008 Less than 3 years in the federal public service 29 26 22 6 7 8 1 62 14 72
2008 3 to 10 years in the federal public service 32 28 16 10 7 7 1 65 18 107
2008 11 to 20 years in the federal public service 32 31 14 10 4 4 4 69 16 112
2008 More than 20 years in the federal public service 31 44 7 8 5 2 3 78 14 154
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 16 2 2 0 2 4 96 2 49
2017 3 to 10 years in the federal public service 46 35 9 5 3 0 1 82 8 90
2017 11 to 20 years in the federal public service 55 28 8 8 2 0 0 82 9 109
2017 More than 20 years in the federal public service 53 25 8 5 9 0 0 78 14 83

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 13 2 2 0 2 4 96 2 49
2017 3 to 10 years in the federal public service 52 30 8 5 3 1 1 84 8 90
2017 11 to 20 years in the federal public service 54 30 7 3 4 3 0 87 7 109
2017 More than 20 years in the federal public service 57 21 6 4 10 2 0 80 14 83

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 38 14 6 4 8 0 74 11 49
2017 3 to 10 years in the federal public service 35 42 13 8 0 2 0 79 8 90
2017 11 to 20 years in the federal public service 32 42 17 5 2 2 0 76 7 109
2017 More than 20 years in the federal public service 30 50 6 7 5 1 0 82 12 83

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 58 7 4 2 0 0 87 6 49
2017 3 to 10 years in the federal public service 23 48 13 11 1 3 0 73 13 90
2017 11 to 20 years in the federal public service 25 45 18 6 4 2 0 72 10 109
2017 More than 20 years in the federal public service 28 45 11 9 6 1 0 74 15 83

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 26 21 9 13 0 0 56 23 49
2017 3 to 10 years in the federal public service 24 35 14 13 13 0 1 59 27 90
2017 11 to 20 years in the federal public service 28 37 17 6 12 0 1 65 18 109
2017 More than 20 years in the federal public service 26 30 19 7 18 0 0 56 25 82

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 31 19 2 2 0 0 77 4 49
2017 3 to 10 years in the federal public service 22 28 27 16 4 0 2 51 21 90
2017 11 to 20 years in the federal public service 18 30 32 11 9 0 0 48 20 109
2017 More than 20 years in the federal public service 20 30 23 22 4 0 0 51 26 83

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 24 6 4 4 2 0 87 8 49
2017 3 to 10 years in the federal public service 46 21 20 4 3 0 5 71 8 90
2017 11 to 20 years in the federal public service 38 39 13 8 1 0 2 78 9 109
2017 More than 20 years in the federal public service 30 42 17 9 1 0 1 72 10 83

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 31 20 2 4 2 0 74 6 49
2017 3 to 10 years in the federal public service 27 21 22 14 14 0 2 49 28 90
2017 11 to 20 years in the federal public service 24 30 21 12 12 0 1 54 25 109
2017 More than 20 years in the federal public service 25 26 26 9 12 0 1 52 22 83

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 21 13 4 6 0 2 77 10 49
2017 3 to 10 years in the federal public service 45 27 13 6 5 0 3 74 12 90
2017 11 to 20 years in the federal public service 45 26 11 6 6 0 6 76 13 109
2017 More than 20 years in the federal public service 46 28 9 6 5 0 6 79 11 83

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 21 22 11 8 0 0 59 19 49
2017 3 to 10 years in the federal public service 32 34 15 13 7 0 0 65 19 90
2017 11 to 20 years in the federal public service 26 34 20 12 8 0 0 60 21 108
2017 More than 20 years in the federal public service 26 37 23 7 7 0 0 63 14 83

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 35 7 4 2 0 2 87 6 49
2017 3 to 10 years in the federal public service 36 37 16 5 5 1 0 74 10 90
2017 11 to 20 years in the federal public service 31 32 21 11 4 0 1 64 15 108
2017 More than 20 years in the federal public service 22 45 19 6 6 1 0 68 13 83

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 26 19 2 2 0 6 76 4 49
2017 3 to 10 years in the federal public service 29 37 21 6 4 0 1 68 11 90
2017 11 to 20 years in the federal public service 29 32 25 6 6 1 1 62 13 108
2017 More than 20 years in the federal public service 25 34 21 14 4 1 0 61 18 83

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 29 15 4 2 0 0 79 6 49
2017 3 to 10 years in the federal public service 34 29 22 7 4 0 3 65 12 90
2017 11 to 20 years in the federal public service 36 39 13 6 4 1 1 77 10 108
2017 More than 20 years in the federal public service 37 30 23 5 4 1 0 68 9 83

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 32 8 4 0 0 0 88 4 49
2017 3 to 10 years in the federal public service 38 34 17 6 4 0 1 73 11 90
2017 11 to 20 years in the federal public service 32 38 17 9 4 1 0 70 12 108
2017 More than 20 years in the federal public service 26 37 19 13 4 1 0 64 17 83

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 26 10 4 0 0 2 86 4 49
2017 3 to 10 years in the federal public service 40 26 24 9 1 0 0 66 11 90
2017 11 to 20 years in the federal public service 50 30 11 7 1 0 1 81 8 109
2017 More than 20 years in the federal public service 51 26 10 6 6 0 0 78 12 83

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 83 7 4 2 2 2 0 92 4 49
2017 3 to 10 years in the federal public service 59 18 9 6 6 0 2 78 13 89
2017 11 to 20 years in the federal public service 73 18 3 3 2 0 1 92 5 109
2017 More than 20 years in the federal public service 73 14 6 3 2 1 0 89 5 83

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 70 21 4 4 2 0 0 91 6 49
2017 3 to 10 years in the federal public service 48 28 9 10 5 1 0 76 15 90
2017 11 to 20 years in the federal public service 47 35 14 3 1 0 0 82 4 109
2017 More than 20 years in the federal public service 53 32 6 6 2 0 0 85 9 83

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 21 4 2 2 0 4 92 4 49
2017 3 to 10 years in the federal public service 58 17 9 11 5 1 0 75 16 90
2017 11 to 20 years in the federal public service 50 32 14 4 1 0 0 82 5 109
2017 More than 20 years in the federal public service 48 28 15 5 4 0 0 77 9 83

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 4 0 0 2 0 19 98 2 49
2017 3 to 10 years in the federal public service 46 14 2 10 3 1 24 80 18 90
2017 11 to 20 years in the federal public service 44 25 5 3 1 0 22 89 5 109
2017 More than 20 years in the federal public service 55 28 5 0 0 0 12 95 0 82

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 81 9 4 4 0 0 2 92 4 49
2017 3 to 10 years in the federal public service 63 16 6 7 1 0 7 85 9 89
2017 11 to 20 years in the federal public service 62 25 6 1 2 0 5 91 3 109
2017 More than 20 years in the federal public service 61 26 6 0 3 1 4 91 3 83

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 21 18 2 2 2 0 78 4 48
2017 3 to 10 years in the federal public service 60 16 9 8 5 0 2 77 14 90
2017 11 to 20 years in the federal public service 54 25 12 4 1 2 3 83 5 109
2017 More than 20 years in the federal public service 70 22 4 1 1 0 2 94 2 83

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 29 2 6 4 0 0 88 10 48
2017 3 to 10 years in the federal public service 37 34 16 13 1 0 0 71 14 90
2017 11 to 20 years in the federal public service 52 34 9 3 1 1 0 87 4 109
2017 More than 20 years in the federal public service 37 50 9 1 0 0 2 89 1 82

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 52 17 4 0 0 0 79 4 49
2017 3 to 10 years in the federal public service 13 40 37 9 1 0 0 52 10 90
2017 11 to 20 years in the federal public service 13 36 42 7 2 0 0 49 9 109
2017 More than 20 years in the federal public service 12 31 42 10 4 0 1 43 14 83

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 0 4 31 36 27 2 0 64 4 49
2017 3 to 10 years in the federal public service 3 7 45 29 16 0 0 45 10 90
2017 11 to 20 years in the federal public service 5 16 47 24 8 0 0 32 21 108
2017 More than 20 years in the federal public service 6 24 41 23 5 0 1 29 30 83
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 21 40 16 13 8 2 0 21 79 49
2017 3 to 10 years in the federal public service 16 24 26 16 14 5 0 17 83 90
2017 11 to 20 years in the federal public service 27 30 29 9 6 0 0 27 73 109
2017 More than 20 years in the federal public service 24 38 13 11 11 4 0 25 75 83

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 18 38
2017 3 to 10 years in the federal public service 18 71
2017 11 to 20 years in the federal public service 11 80
2017 More than 20 years in the federal public service 17 58

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 51 38
2017 3 to 10 years in the federal public service 34 71
2017 11 to 20 years in the federal public service 25 80
2017 More than 20 years in the federal public service 20 58

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 17 38
2017 3 to 10 years in the federal public service 28 71
2017 11 to 20 years in the federal public service 29 80
2017 More than 20 years in the federal public service 24 58

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 35 38
2017 3 to 10 years in the federal public service 61 71
2017 11 to 20 years in the federal public service 49 80
2017 More than 20 years in the federal public service 49 58

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 38
2017 3 to 10 years in the federal public service 8 71
2017 11 to 20 years in the federal public service 8 80
2017 More than 20 years in the federal public service 7 58

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 32 38
2017 3 to 10 years in the federal public service 40 71
2017 11 to 20 years in the federal public service 47 80
2017 More than 20 years in the federal public service 45 58

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 8 68 13 3 3 6 36
2017 3 to 10 years in the federal public service 8 49 7 9 4 23 69
2017 11 to 20 years in the federal public service 5 54 20 5 3 13 79
2017 More than 20 years in the federal public service 15 51 8 10 3 12 58

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 22 28 15 22 13 0 0 50 35 38
2017 3 to 10 years in the federal public service 27 25 13 14 15 3 3 55 31 71
2017 11 to 20 years in the federal public service 22 29 14 20 11 1 3 53 32 80
2017 More than 20 years in the federal public service 28 26 10 20 8 3 4 58 31 60

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 23 2 15 35 5 2 44 53 38
2017 3 to 10 years in the federal public service 7 15 17 16 41 1 3 22 60 71
2017 11 to 20 years in the federal public service 4 8 20 20 30 9 10 14 61 80
2017 More than 20 years in the federal public service 3 15 23 24 22 5 8 21 53 60
Date modified: