2017 Public Service Employee Survey Results by Theme for Immigration and Refugee Board of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 48 6 7 3 0 0 84 10 178
2017 PM-01 24 43 11 19 2 0 0 67 21 42
2017 PM-04 26 48 6 6 13 0 0 74 19 16
2017 PM-05 38 62 0 0 0 0 0 100 0 13
2017 PM-06 44 46 4 3 3 0 0 90 6 103
2014 PM 38 43 10 6 4 0 0 80 10 193
2014 PM-01 26 45 15 7 7 0 0 72 14 60
2014 PM-04 37 53 0 11 0 0 0 89 11 19
2014 PM-05 47 27 16 10 0 0 0 74 10 19
2014 PM-06 46 40 8 3 3 0 0 86 7 90
2011 PM 28 41 15 10 5 0 0 70 16 184
2011 PM-01 21 48 14 13 5 0 0 68 17 63
2011 PM-04 35 35 20 10 0 0 0 70 10 20
2011 PM-05 17 43 18 13 8 0 0 60 22 60
2011 PM-06 60 27 7 3 3 0 0 87 7 30
2008 PM 30 42 17 7 5 0 0 72 11 149
2008 PM-01 24 43 17 11 4 0 0 67 15 46
2008 PM-03 25 58 17 0 0 0 0 83 0 12
2008 PM-05 19 48 17 7 9 0 0 67 17 54
2008 PM-06 61 29 6 3 0 0 0 90 3 31

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 35 14 14 14 0 0 59 28 177
2017 PM-01 15 41 23 12 9 0 0 56 21 42
2017 PM-04 32 36 13 13 6 0 0 68 19 16
2017 PM-05 31 54 0 15 0 0 0 85 15 13
2017 PM-06 26 30 10 16 19 0 0 56 35 102

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 31 6 3 0 0 0 92 3 180
2017 PM-01 50 35 12 2 0 0 0 86 2 42
2017 PM-04 49 19 19 13 0 0 0 68 13 16
2017 PM-05 46 54 0 0 0 0 0 100 0 13
2017 PM-06 68 28 2 2 0 0 0 96 2 105
2014 PM 65 25 7 1 2 0 0 91 3 192
2014 PM-01 60 25 11 0 3 0 0 85 3 60
2014 PM-04 68 21 11 0 0 0 0 89 0 19
2014 PM-05 64 31 5 0 0 0 0 95 0 19
2014 PM-06 71 24 2 2 1 0 0 94 3 89
2011 PM 56 30 9 4 2 0 0 86 5 184
2011 PM-01 56 27 8 5 3 0 0 84 8 62
2011 PM-04 65 25 10 0 0 0 0 90 0 20
2011 PM-05 48 36 8 7 2 0 0 84 8 61
2011 PM-06 63 27 10 0 0 0 0 90 0 30

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 45 7 5 3 0 0 85 8 178
2017 PM-01 30 51 10 7 2 0 0 81 10 41
2017 PM-04 37 43 0 0 19 0 0 81 19 16
2017 PM-05 69 31 0 0 0 0 0 100 0 13
2017 PM-06 41 44 9 6 1 0 0 84 7 104
2014 PM 42 41 10 5 2 1 0 83 7 193
2014 PM-01 39 43 12 2 5 0 0 82 7 60
2014 PM-04 42 42 0 16 0 0 0 84 16 19
2014 PM-05 52 27 21 0 0 0 0 79 0 19
2014 PM-06 44 40 8 6 1 1 0 85 7 90
2011 PM 33 43 14 6 4 0 1 76 10 185
2011 PM-01 29 44 14 5 6 0 2 74 11 63
2011 PM-04 35 50 10 5 0 0 0 85 5 20
2011 PM-05 21 49 15 10 5 0 0 70 15 61
2011 PM-06 60 20 17 3 0 0 0 80 3 30
2008 PM 38 42 13 5 2 0 0 80 7 149
2008 PM-01 28 46 20 4 2 0 0 74 7 46
2008 PM-03 33 42 25 0 0 0 0 75 0 12
2008 PM-05 31 44 13 7 4 0 0 76 11 54
2008 PM-06 65 32 0 3 0 0 0 97 3 31

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 30 24 14 7 0 0 55 21 180
2017 PM-01 13 42 24 12 9 0 0 55 21 42
2017 PM-04 39 24 19 18 0 0 0 63 18 16
2017 PM-05 38 38 15 8 0 0 0 77 8 13
2017 PM-06 26 25 25 16 8 0 0 51 24 105
2014 PM 27 31 19 15 7 1 0 59 22 193
2014 PM-01 26 30 24 15 5 0 0 57 20 60
2014 PM-04 37 42 5 11 5 0 0 79 16 19
2014 PM-05 43 36 10 5 5 0 0 79 10 19
2014 PM-06 24 27 19 20 9 1 0 52 29 90
2011 PM 16 37 18 17 10 2 0 54 28 184
2011 PM-01 11 33 19 24 13 0 0 44 37 63
2011 PM-04 25 50 10 5 10 0 0 75 15 20
2011 PM-05 5 34 26 18 11 5 0 41 31 61
2011 PM-06 34 45 7 10 3 0 0 79 14 29

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 36 20 12 8 0 0 60 20 178
2017 PM-01 13 44 26 10 7 0 0 57 17 41
2017 PM-04 35 33 12 21 0 0 0 67 21 15
2017 PM-05 54 31 8 8 0 0 0 85 8 13
2017 PM-06 24 33 20 12 11 0 0 57 23 105
2014 PM 28 31 16 17 8 0 0 59 25 192
2014 PM-01 28 36 17 15 3 0 0 64 18 59
2014 PM-04 42 26 11 11 11 0 0 68 21 19
2014 PM-05 43 36 10 5 5 0 0 79 10 19
2014 PM-06 23 27 16 23 11 0 0 50 34 90
2011 PM 15 40 16 18 11 1 0 55 29 184
2011 PM-01 10 35 25 16 13 2 0 45 29 63
2011 PM-04 25 50 10 5 10 0 0 75 15 20
2011 PM-05 5 41 13 25 15 2 0 47 40 61
2011 PM-06 34 45 7 14 0 0 0 79 14 29
2008 PM 27 35 17 14 4 2 0 64 18 150
2008 PM-01 21 23 21 21 9 4 0 47 31 47
2008 PM-03 25 42 25 8 0 0 0 67 8 12
2008 PM-05 20 48 11 15 4 2 0 70 19 54
2008 PM-06 42 32 23 3 0 0 0 74 3 31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 24 22 14 9 3 1 53 24 179
2017 PM-01 15 30 24 14 14 2 0 46 29 42
2017 PM-04 39 24 0 19 18 0 0 63 37 16
2017 PM-05 46 46 0 0 8 0 0 92 8 13
2017 PM-06 27 19 25 16 6 5 2 50 23 104
2014 PM 29 27 19 14 10 3 0 57 24 193
2014 PM-01 26 30 25 12 7 0 0 57 18 60
2014 PM-04 26 32 16 11 16 0 0 58 26 19
2014 PM-05 48 21 10 10 5 5 0 73 16 19
2014 PM-06 29 23 17 14 12 4 0 55 28 90
2011 PM 17 30 18 13 14 8 1 51 28 184
2011 PM-01 14 30 16 17 19 3 0 46 38 63
2011 PM-04 30 40 10 10 10 0 0 70 20 20
2011 PM-05 8 26 23 13 13 15 2 41 31 61
2011 PM-06 28 31 21 3 7 10 0 65 12 29
2008 PM 24 30 15 14 8 8 1 59 24 150
2008 PM-01 15 23 17 19 15 9 2 43 38 47
2008 PM-03 25 33 8 33 0 0 0 58 33 12
2008 PM-05 24 31 15 9 7 13 0 64 19 54
2008 PM-06 29 39 16 10 3 3 0 70 13 31
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 37 9 12 4 2 0 75 16 180
2017 PM-01 31 38 12 17 2 0 0 69 19 42
2017 PM-04 50 19 11 13 0 6 0 74 14 16
2017 PM-05 46 31 0 15 8 0 0 77 23 13
2017 PM-06 37 38 9 10 5 2 0 77 15 105
2014 PM 42 34 11 7 2 3 1 79 10 193
2014 PM-01 53 22 18 3 2 2 0 76 5 60
2014 PM-04 47 32 5 11 5 0 0 79 16 19
2014 PM-05 36 38 10 16 0 0 0 74 16 19
2014 PM-06 38 40 8 8 2 4 0 81 10 90
2011 PM 34 36 14 8 4 4 1 73 13 183
2011 PM-01 35 35 13 6 5 5 2 75 12 63
2011 PM-04 30 25 15 25 5 0 0 55 30 20
2011 PM-05 27 37 22 3 5 5 0 68 9 59
2011 PM-06 47 37 0 7 3 7 0 89 11 30
2008 PM 35 32 15 7 7 5 0 71 14 150
2008 PM-01 34 26 21 4 6 9 0 65 12 47
2008 PM-03 25 33 17 25 0 0 0 58 25 12
2008 PM-05 31 35 13 4 13 4 0 69 17 54
2008 PM-06 48 32 6 10 0 3 0 83 10 31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 39 9 9 4 0 1 78 14 179
2017 PM-01 29 50 12 9 0 0 0 79 9 42
2017 PM-04 31 58 11 0 0 0 0 89 0 16
2017 PM-05 54 15 0 15 8 0 8 75 25 13
2017 PM-06 42 33 9 10 7 0 0 75 16 104
2014 PM 40 33 13 11 3 0 0 73 14 193
2014 PM-01 48 32 11 5 3 0 0 80 8 60
2014 PM-04 42 37 11 11 0 0 0 79 11 19
2014 PM-05 31 32 16 21 0 0 0 64 21 19
2014 PM-06 37 31 16 13 3 0 0 68 17 90
2011 PM 36 38 10 10 6 1 0 74 16 183
2011 PM-01 41 38 10 5 5 2 0 81 10 63
2011 PM-04 35 40 5 10 10 0 0 75 20 20
2011 PM-05 23 37 17 15 8 0 0 60 23 60
2011 PM-06 47 43 0 7 3 0 0 90 10 30
2008 PM 31 41 11 8 9 1 0 72 17 150
2008 PM-01 26 47 9 6 13 0 0 72 19 47
2008 PM-03 25 42 25 8 0 0 0 67 8 12
2008 PM-05 30 33 11 11 13 2 0 64 25 54
2008 PM-06 42 42 10 6 0 0 0 84 6 31

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 28 11 7 5 0 1 76 13 179
2017 PM-01 43 33 12 9 2 0 0 76 12 42
2017 PM-04 39 30 19 6 5 0 0 69 11 16
2017 PM-05 46 15 8 15 8 0 8 67 25 13
2017 PM-06 52 25 11 6 7 0 0 77 13 104
2014 PM 45 33 9 7 5 1 0 79 12 193
2014 PM-01 53 27 10 7 3 0 0 80 10 60
2014 PM-04 53 32 0 11 5 0 0 84 16 19
2014 PM-05 48 36 10 5 0 0 0 84 5 19
2014 PM-06 38 37 11 7 8 0 0 74 14 90

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 33 18 13 8 7 0 58 23 180
2017 PM-01 12 41 26 12 7 3 0 54 19 42
2017 PM-04 13 37 13 24 0 13 0 58 28 16
2017 PM-05 15 46 15 15 0 8 0 67 17 13
2017 PM-06 27 27 16 11 11 8 0 58 24 105
2014 PM 20 31 21 14 5 9 0 56 21 193
2014 PM-01 23 27 23 11 5 10 0 56 19 60
2014 PM-04 26 53 16 0 5 0 0 79 5 19
2014 PM-05 21 38 10 21 5 5 0 62 27 19
2014 PM-06 18 27 22 18 6 10 0 49 26 90
2011 PM 13 27 24 11 17 8 0 43 31 184
2011 PM-01 6 27 26 11 18 11 0 38 33 62
2011 PM-04 30 25 30 5 5 5 0 58 11 20
2011 PM-05 7 23 28 10 25 8 0 32 38 61
2011 PM-06 23 37 13 13 10 3 0 62 24 30

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 31 18 28 11 1 0 42 39 180
2017 PM-01 7 26 31 26 9 0 0 34 36 42
2017 PM-04 6 31 26 24 6 7 0 40 33 16
2017 PM-05 8 46 15 23 8 0 0 54 31 13
2017 PM-06 13 30 12 30 13 1 0 44 44 105
2014 PM 14 33 16 20 15 2 0 48 35 193
2014 PM-01 16 33 27 15 7 2 0 50 22 60
2014 PM-04 16 53 11 11 11 0 0 68 21 19
2014 PM-05 10 43 5 31 10 0 0 53 42 19
2014 PM-06 14 26 12 24 22 1 0 40 47 90
2011 PM 12 24 21 18 23 3 0 37 42 185
2011 PM-01 11 17 22 21 25 3 0 30 48 63
2011 PM-04 25 30 15 15 10 5 0 58 26 20
2011 PM-05 7 23 20 20 30 2 0 30 50 61
2011 PM-06 13 40 20 13 10 3 0 55 24 30
2008 PM 17 28 22 17 13 3 0 46 31 150
2008 PM-01 9 26 26 17 17 4 0 36 36 46
2008 PM-03 17 25 42 8 8 0 0 42 17 12
2008 PM-05 15 28 15 24 15 4 0 44 40 54
2008 PM-06 26 35 19 10 6 3 0 63 17 31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 25 21 29 13 4 0 34 44 180
2017 PM-01 5 24 35 21 12 2 0 30 34 42
2017 PM-04 6 32 13 29 13 7 0 41 45 16
2017 PM-05 0 46 15 31 8 0 0 46 38 13
2017 PM-06 10 22 16 32 14 6 0 34 49 105
2014 PM 10 21 22 26 15 6 0 33 44 193
2014 PM-01 10 18 27 28 9 8 0 30 40 60
2014 PM-04 11 32 26 21 11 0 0 42 32 19
2014 PM-05 10 32 10 21 21 5 0 45 44 19
2014 PM-06 11 19 18 28 20 4 0 31 50 90
2011 PM 6 25 21 23 18 8 0 33 44 183
2011 PM-01 10 6 27 35 11 11 0 18 52 63
2011 PM-04 5 50 20 5 15 5 0 58 21 20
2011 PM-05 2 22 13 23 32 8 0 25 60 60
2011 PM-06 3 59 17 14 3 3 0 64 18 29
2008 PM 5 26 23 26 9 11 0 35 40 150
2008 PM-01 0 30 26 21 11 13 0 34 37 47
2008 PM-03 8 25 25 25 17 0 0 33 42 12
2008 PM-05 6 26 15 35 7 11 0 35 48 54
2008 PM-06 13 16 32 19 6 13 0 33 30 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 24 21 17 16 8 0 41 36 180
2017 PM-01 7 24 40 12 7 9 0 35 21 42
2017 PM-04 6 32 13 24 18 7 0 41 45 16
2017 PM-05 8 54 15 8 15 0 0 62 23 13
2017 PM-06 17 19 14 20 20 10 0 40 45 105
2014 PM 11 25 18 17 20 10 0 39 40 193
2014 PM-01 13 27 22 13 15 11 0 45 31 60
2014 PM-04 5 37 37 11 11 0 0 42 21 19
2014 PM-05 5 36 17 16 16 10 0 46 35 19
2014 PM-06 12 20 12 22 27 7 0 35 52 90
2011 PM 9 25 15 17 24 9 0 38 45 183
2011 PM-01 11 16 19 19 25 10 0 30 49 63
2011 PM-04 5 50 20 10 10 5 0 58 21 20
2011 PM-05 3 15 15 21 33 13 0 21 62 61
2011 PM-06 14 50 7 11 11 7 0 69 23 28
2008 PM 10 22 20 21 13 14 0 37 40 151
2008 PM-01 9 15 21 21 17 17 0 28 46 47
2008 PM-03 17 25 17 25 17 0 0 42 42 12
2008 PM-05 9 20 20 26 11 13 0 34 43 54
2008 PM-06 10 32 19 16 3 19 0 52 24 31

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 33 16 25 14 3 0 43 40 179
2017 PM-01 7 39 23 19 9 2 0 47 29 42
2017 PM-04 13 31 13 32 0 11 0 49 36 16
2017 PM-05 0 38 15 23 23 0 0 38 46 13
2017 PM-06 10 29 14 28 17 2 0 40 46 104
2014 PM 12 27 23 21 15 3 0 39 37 193
2014 PM-01 11 30 27 16 15 0 0 42 32 60
2014 PM-04 21 37 16 21 5 0 0 58 26 19
2014 PM-05 10 43 10 16 10 10 0 59 29 19
2014 PM-06 11 20 23 24 19 2 0 32 44 90
2011 PM 8 29 17 25 19 2 0 37 45 183
2011 PM-01 8 19 21 29 24 0 0 27 52 63
2011 PM-04 5 45 25 10 15 0 0 50 25 20
2011 PM-05 3 16 15 38 25 3 0 20 64 61
2011 PM-06 10 66 10 7 3 3 0 79 11 29
2008 PM 9 35 19 23 9 4 0 46 34 150
2008 PM-01 4 32 26 21 15 2 0 37 37 47
2008 PM-03 17 42 8 25 8 0 0 58 33 12
2008 PM-05 11 33 19 20 11 6 0 47 33 54
2008 PM-06 10 39 13 32 0 6 0 52 34 31
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 34 12 21 15 0 0 52 36 178
2017 PM-01 12 38 14 19 17 0 0 50 36 42
2017 PM-04 37 32 0 24 6 0 0 69 31 16
2017 PM-05 31 31 0 31 8 0 0 62 38 13
2017 PM-06 16 32 15 20 18 0 0 47 38 103
2014 PM 18 34 18 15 16 1 0 51 31 193
2014 PM-01 10 36 22 13 17 2 0 47 31 60
2014 PM-04 32 47 5 5 11 0 0 79 16 19
2014 PM-05 16 58 5 10 10 0 0 74 21 19
2014 PM-06 21 21 20 20 18 0 0 42 38 90
2011 PM 16 29 18 21 16 0 0 45 37 185
2011 PM-01 14 30 21 11 24 0 0 44 35 63
2011 PM-04 25 35 15 10 15 0 0 60 25 20
2011 PM-05 7 28 18 31 16 0 0 34 48 61
2011 PM-06 27 30 13 27 3 0 0 57 30 30

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 48 13 6 5 0 0 76 10 178
2017 PM-01 17 62 11 7 2 0 0 79 9 42
2017 PM-04 18 44 19 19 0 0 0 61 19 16
2017 PM-05 31 38 15 15 0 0 0 69 15 13
2017 PM-06 35 44 13 2 7 0 0 79 9 103

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 24 24 15 14 18 2 34 37 179
2017 PM-01 2 28 28 12 19 10 0 34 35 42
2017 PM-04 0 48 21 7 5 12 7 60 15 15
2017 PM-05 8 15 23 15 0 23 15 38 25 13
2017 PM-06 3 20 21 18 15 22 1 29 43 105
2014 PM 9 22 19 21 16 12 1 36 42 193
2014 PM-01 10 18 27 25 17 3 0 29 44 60
2014 PM-04 16 32 21 21 0 11 0 53 24 19
2014 PM-05 16 12 10 5 26 26 5 40 45 19
2014 PM-06 7 24 16 23 16 13 1 36 45 90

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 44 11 9 4 0 0 75 13 180
2017 PM-01 26 47 17 7 2 0 0 74 10 42
2017 PM-04 50 39 6 5 0 0 0 89 5 16
2017 PM-05 31 38 15 8 8 0 0 69 15 13
2017 PM-06 32 43 9 12 5 0 0 75 16 105
2014 PM 27 44 11 10 7 0 0 71 18 193
2014 PM-01 23 46 8 13 10 0 0 69 23 60
2014 PM-04 42 37 11 5 5 0 0 79 11 19
2014 PM-05 22 47 26 5 0 0 0 69 5 19
2014 PM-06 28 43 11 10 8 0 0 71 18 90
2011 PM 28 33 20 10 8 1 1 62 18 184
2011 PM-01 30 38 16 6 10 0 0 68 16 63
2011 PM-04 30 25 25 15 5 0 0 55 20 20
2011 PM-05 22 28 27 10 12 2 0 51 22 60
2011 PM-06 30 40 10 13 3 0 3 72 17 30
2008 PM 25 34 15 16 8 1 1 60 25 149
2008 PM-01 26 32 15 17 11 0 0 57 28 47
2008 PM-03 17 42 25 8 8 0 0 58 17 12
2008 PM-05 20 30 17 19 11 2 2 52 31 54
2008 PM-06 33 33 13 17 0 3 0 69 17 30

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 47 5 20 5 5 11 63 31 19
2014 PM 26 48 9 17 0 0 0 74 17 23
2014 PM-04 31 31 13 25 0 0 0 63 25 16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 39 11 14 6 2 0 68 21 179
2017 PM-01 24 26 23 19 7 0 0 50 26 42
2017 PM-04 26 44 13 11 0 6 0 74 12 16
2017 PM-05 31 38 8 15 8 0 0 69 23 13
2017 PM-06 30 42 7 13 7 2 0 73 20 104
2014 PM 25 41 14 14 4 2 1 68 18 193
2014 PM-01 13 36 26 20 5 0 0 49 25 60
2014 PM-04 26 47 5 21 0 0 0 74 21 19
2014 PM-05 31 48 5 10 5 0 0 79 16 19
2014 PM-06 31 42 9 10 3 3 1 77 14 90
2011 PM 21 40 14 19 6 1 0 61 26 185
2011 PM-01 11 30 17 32 10 0 0 41 41 63
2011 PM-04 15 55 20 5 5 0 0 70 10 20
2011 PM-05 23 36 15 21 3 2 0 60 25 61
2011 PM-06 37 57 0 0 7 0 0 93 7 30
2008 PM 31 41 13 13 2 0 0 72 15 150
2008 PM-01 21 34 23 19 2 0 0 55 21 47
2008 PM-03 8 58 8 25 0 0 0 67 25 12
2008 PM-05 33 43 9 11 4 0 0 76 15 54
2008 PM-06 52 42 0 6 0 0 0 94 6 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 30 15 13 8 11 2 59 24 178
2017 PM-01 13 32 24 15 12 5 0 46 28 41
2017 PM-04 28 47 14 12 0 0 0 74 12 15
2017 PM-05 31 31 15 8 8 0 8 67 17 13
2017 PM-06 24 26 12 13 8 16 2 60 26 105
2014 PM 23 27 16 14 9 11 1 56 25 193
2014 PM-01 10 24 31 20 10 5 0 35 32 60
2014 PM-04 32 42 16 5 5 0 0 74 11 19
2014 PM-05 26 32 5 10 10 16 0 69 25 19
2014 PM-06 28 26 10 11 9 16 1 64 24 90
2011 PM 17 25 16 20 20 3 0 44 40 184
2011 PM-01 10 14 24 21 27 5 0 25 50 63
2011 PM-04 35 45 10 5 5 0 0 80 10 20
2011 PM-05 5 20 16 31 25 3 0 25 58 61
2011 PM-06 45 48 0 0 7 0 0 93 7 29
2008 PM 29 26 15 13 7 8 1 60 23 149
2008 PM-01 17 22 22 13 9 15 2 47 26 46
2008 PM-03 25 50 8 17 0 0 0 75 17 12
2008 PM-05 20 22 19 17 13 9 0 47 33 54
2008 PM-06 61 32 0 6 0 0 0 94 6 31

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 48 11 10 6 0 0 74 15 180
2017 PM-01 10 48 19 14 9 0 0 58 23 42
2017 PM-04 7 63 6 18 6 0 0 69 24 16
2017 PM-05 38 46 0 8 8 0 0 85 15 13
2017 PM-06 33 46 9 8 4 0 0 80 12 105
2014 PM 29 40 15 11 5 0 0 69 17 192
2014 PM-01 18 33 23 16 9 0 0 51 25 60
2014 PM-04 21 47 5 21 5 0 0 68 26 19
2014 PM-05 31 48 10 10 0 0 0 79 10 19
2014 PM-06 38 40 11 6 4 0 0 79 10 89
2011 PM 24 42 12 15 7 0 1 66 22 185
2011 PM-01 24 40 13 14 8 0 2 65 23 63
2011 PM-04 20 35 10 25 10 0 0 55 35 20
2011 PM-05 16 43 13 18 10 0 0 59 28 61
2011 PM-06 33 50 10 7 0 0 0 83 7 30
2008 PM 30 41 11 12 5 0 0 71 17 149
2008 PM-01 17 33 17 22 11 0 0 50 33 46
2008 PM-03 25 33 17 17 8 0 0 58 25 12
2008 PM-05 28 48 11 9 4 0 0 76 13 54
2008 PM-06 48 45 3 3 0 0 0 94 3 31

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 39 4 4 2 0 1 89 7 179
2017 PM-01 24 45 12 14 2 0 2 71 17 42
2017 PM-04 37 31 6 6 19 0 0 68 26 16
2017 PM-05 54 46 0 0 0 0 0 100 0 13
2017 PM-06 63 34 2 1 0 0 0 97 1 104
2014 PM 51 30 9 7 3 0 0 81 10 193
2014 PM-01 30 37 16 10 7 0 0 67 16 60
2014 PM-04 42 42 5 5 5 0 0 84 11 19
2014 PM-05 57 22 5 16 0 0 0 79 16 19
2014 PM-06 67 24 6 3 0 0 0 91 3 90
2011 PM 33 38 16 7 6 1 0 71 13 183
2011 PM-01 20 43 18 8 11 0 0 62 20 61
2011 PM-04 40 25 35 0 0 0 0 65 0 20
2011 PM-05 25 49 10 10 7 0 0 74 16 61
2011 PM-06 63 20 10 7 0 0 0 83 7 30
2008 PM 34 46 9 8 3 0 0 79 11 149
2008 PM-01 17 52 11 13 7 0 0 70 20 46
2008 PM-03 25 50 17 8 0 0 0 75 8 12
2008 PM-05 28 52 9 7 4 0 0 80 11 54
2008 PM-06 68 29 0 3 0 0 0 97 3 31

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 30 5 5 5 0 0 86 9 178
2017 PM-01 29 35 12 9 14 0 0 64 24 42
2017 PM-04 42 39 6 6 6 0 0 81 13 16
2017 PM-05 54 46 0 0 0 0 0 100 0 13
2017 PM-06 71 23 3 3 1 0 0 93 4 103
2014 PM 53 34 7 4 3 0 0 86 7 192
2014 PM-01 37 29 18 7 8 0 0 66 15 59
2014 PM-04 37 53 0 11 0 0 0 89 11 19
2014 PM-05 57 32 5 5 0 0 0 90 5 19
2014 PM-06 68 31 1 0 0 0 0 99 0 90
2011 PM 33 43 10 7 8 0 0 76 14 184
2011 PM-01 27 38 11 8 16 0 0 65 24 63
2011 PM-04 25 60 10 5 0 0 0 85 5 20
2011 PM-05 25 48 10 10 7 0 0 73 17 60
2011 PM-06 57 37 7 0 0 0 0 93 0 30
2008 PM 39 43 7 6 4 0 1 82 10 149
2008 PM-01 20 43 17 11 7 0 2 64 18 46
2008 PM-03 25 67 8 0 0 0 0 92 0 12
2008 PM-05 37 48 2 7 6 0 0 85 13 54
2008 PM-06 71 29 0 0 0 0 0 100 0 31

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 25 22 19 15 3 1 41 35 178
2017 PM-01 10 8 38 19 19 5 0 19 41 41
2017 PM-04 19 50 11 13 6 0 0 70 19 16
2017 PM-05 23 31 15 8 15 0 8 58 25 13
2017 PM-06 15 26 17 21 16 4 1 43 39 104
2014 PM 16 28 22 17 13 3 1 46 31 193
2014 PM-01 10 25 23 18 18 5 0 37 39 60
2014 PM-04 21 32 16 26 5 0 0 53 32 19
2014 PM-05 26 27 26 10 10 0 0 53 21 19
2014 PM-06 17 29 23 16 12 2 1 47 29 90
2011 PM 9 19 18 23 29 1 0 29 52 185
2011 PM-01 11 14 19 22 33 0 0 25 56 63
2011 PM-04 20 15 15 25 20 5 0 37 47 20
2011 PM-05 0 21 13 26 39 0 0 21 66 61
2011 PM-06 13 37 27 17 7 0 0 50 23 30
2008 PM 10 25 18 24 16 5 1 37 43 148
2008 PM-01 7 13 13 28 28 7 4 22 63 46
2008 PM-03 8 17 17 50 8 0 0 25 58 12
2008 PM-05 8 28 17 25 19 4 0 37 45 53
2008 PM-06 16 35 29 13 0 6 0 55 14 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 18 18 19 26 2 4 33 48 180
2017 PM-01 7 13 23 9 45 2 0 21 56 42
2017 PM-04 13 23 39 13 13 0 0 36 26 16
2017 PM-05 8 23 8 15 31 8 8 36 55 13
2017 PM-06 15 17 15 25 20 2 6 35 49 105
2014 PM 10 20 17 22 25 4 2 33 49 193
2014 PM-01 8 16 16 27 32 0 2 24 59 60
2014 PM-04 16 21 21 21 21 0 0 37 42 19
2014 PM-05 10 22 5 42 10 10 0 36 58 19
2014 PM-06 10 22 20 14 24 6 3 35 43 90
2011 PM 10 16 12 25 36 1 1 26 62 185
2011 PM-01 6 14 6 32 41 0 0 21 73 63
2011 PM-04 20 30 10 20 20 0 0 50 40 20
2011 PM-05 5 8 11 25 49 2 0 13 75 61
2011 PM-06 13 23 27 23 13 0 0 37 37 30
2008 PM 11 19 7 32 27 3 1 31 61 149
2008 PM-01 7 9 7 35 37 4 2 16 77 46
2008 PM-03 0 25 8 33 33 0 0 25 67 12
2008 PM-05 6 20 6 35 30 2 2 27 67 54
2008 PM-06 26 29 10 26 6 3 0 57 33 31

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 36 13 14 11 0 0 61 25 180
2017 PM-01 20 45 21 9 5 0 0 64 14 42
2017 PM-04 37 31 0 19 13 0 0 68 32 16
2017 PM-05 38 46 0 0 15 0 0 85 15 13
2017 PM-06 24 31 13 17 13 0 0 56 31 105
2014 PM 16 44 13 18 9 0 0 60 27 193
2014 PM-01 18 39 18 18 7 0 0 57 25 60
2014 PM-04 16 79 0 5 0 0 0 95 5 19
2014 PM-05 26 58 0 5 10 0 0 84 16 19
2014 PM-06 14 36 13 23 13 0 0 50 37 90
2011 PM 22 36 14 15 14 0 0 58 29 185
2011 PM-01 17 37 16 13 17 0 0 54 30 63
2011 PM-04 35 40 10 5 10 0 0 75 15 20
2011 PM-05 11 33 11 25 20 0 0 44 44 61
2011 PM-06 33 50 13 3 0 0 0 83 3 30

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 32 16 18 7 0 0 59 25 180
2017 PM-01 15 55 14 9 7 0 0 69 17 42
2017 PM-04 37 31 6 19 6 0 0 68 26 16
2017 PM-05 54 38 0 0 8 0 0 92 8 13
2017 PM-06 27 22 20 24 7 0 0 49 31 105
2014 PM 19 36 19 15 10 0 0 55 26 192
2014 PM-01 17 38 18 17 10 0 0 55 27 60
2014 PM-04 32 42 16 0 11 0 0 74 11 19
2014 PM-05 45 33 5 11 5 0 0 78 16 18
2014 PM-06 13 32 23 19 12 0 0 46 31 90

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 32 15 18 11 0 0 56 29 180
2017 PM-01 17 48 21 12 2 0 0 65 14 42
2017 PM-04 37 37 13 6 6 0 0 74 13 16
2017 PM-05 31 46 8 15 0 0 0 77 15 13
2017 PM-06 24 24 12 23 17 0 0 47 40 105
2014 PM 21 37 16 11 14 0 0 59 25 193
2014 PM-01 23 39 28 5 5 0 0 62 10 60
2014 PM-04 32 58 0 0 11 0 0 89 11 19
2014 PM-05 31 43 0 10 16 0 0 74 26 19
2014 PM-06 17 32 12 18 21 0 0 49 39 90
2011 PM 22 40 17 15 6 1 1 62 21 184
2011 PM-01 17 41 17 17 5 2 0 60 23 63
2011 PM-04 35 45 10 0 10 0 0 80 10 20
2011 PM-05 13 35 18 22 10 0 2 49 32 60
2011 PM-06 33 47 13 7 0 0 0 80 7 30

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 34 26 14 6 5 0 51 21 180
2017 PM-01 12 29 30 17 5 7 0 45 23 42
2017 PM-04 18 43 19 0 6 13 0 70 7 16
2017 PM-05 31 46 15 0 8 0 0 77 8 13
2017 PM-06 13 34 25 17 7 4 0 49 25 105

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 38 11 15 8 0 1 66 23 178
2017 PM-01 22 49 17 7 2 0 2 73 10 41
2017 PM-04 39 45 6 5 5 0 0 84 10 16
2017 PM-05 46 38 15 0 0 0 0 85 0 13
2017 PM-06 26 32 9 21 13 0 0 58 34 104
2014 PM 31 32 13 13 10 0 1 64 23 193
2014 PM-01 25 45 22 7 2 0 0 70 8 60
2014 PM-04 58 32 5 5 0 0 0 89 5 19
2014 PM-05 64 21 5 0 10 0 0 84 10 19
2014 PM-06 22 26 10 23 18 0 1 48 42 90
2011 PM 31 41 16 6 4 2 1 74 10 184
2011 PM-01 30 37 17 8 6 2 0 68 15 63
2011 PM-04 25 55 10 5 5 0 0 80 10 20
2011 PM-05 27 47 17 7 2 2 0 75 8 60
2011 PM-06 40 40 13 3 0 3 0 83 3 30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 15 10 13 35 2 10 33 55 177
2017 PM-01 0 35 12 19 19 2 12 41 45 41
2017 PM-04 32 19 6 13 10 6 13 64 28 16
2017 PM-05 46 8 15 15 0 8 8 64 18 13
2017 PM-06 13 7 9 10 50 1 10 22 68 103
2014 PM 19 17 13 13 30 2 7 39 47 193
2014 PM-01 13 15 16 14 22 5 15 35 45 60
2014 PM-04 37 32 21 0 5 0 5 72 6 19
2014 PM-05 31 17 26 10 10 0 5 51 22 19
2014 PM-06 18 13 6 14 46 1 2 32 62 90
2011 PM 24 27 13 15 13 2 7 56 30 184
2011 PM-01 21 24 19 18 13 2 3 47 32 62
2011 PM-04 50 20 15 10 0 0 5 74 11 20
2011 PM-05 15 33 10 13 18 3 8 54 35 61
2011 PM-06 37 30 7 13 10 0 3 69 24 30
2008 PM 28 19 13 18 11 2 8 53 33 149
2008 PM-01 24 17 11 20 15 2 11 48 40 46
2008 PM-03 25 25 8 25 17 0 0 50 42 12
2008 PM-05 24 19 15 22 9 2 9 48 35 54
2008 PM-06 42 16 16 10 6 3 6 64 18 31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 35 16 11 11 0 0 61 22 179
2017 PM-01 31 39 20 10 0 0 0 71 10 41
2017 PM-04 58 37 5 0 0 0 0 95 0 16
2017 PM-05 15 62 8 8 8 0 0 77 15 13
2017 PM-06 22 29 18 13 18 0 0 50 32 105
2014 PM 36 27 17 11 9 0 1 63 20 192
2014 PM-01 44 39 14 0 2 0 2 84 2 59
2014 PM-04 58 26 11 5 0 0 0 84 5 19
2014 PM-05 36 38 10 5 10 0 0 74 16 19
2014 PM-06 27 18 21 20 14 0 0 44 34 90
2011 PM 38 36 15 4 6 1 1 75 10 185
2011 PM-01 30 35 19 6 10 0 0 65 16 63
2011 PM-04 35 45 10 10 0 0 0 80 10 20
2011 PM-05 39 36 15 2 5 2 2 78 7 61
2011 PM-06 43 37 13 3 3 0 0 80 7 30
2008 PM 32 46 13 6 3 0 0 78 9 149
2008 PM-01 37 39 11 4 9 0 0 76 13 46
2008 PM-03 17 50 17 17 0 0 0 67 17 12
2008 PM-05 35 46 11 6 2 0 0 81 7 54
2008 PM-06 19 58 16 6 0 0 0 77 6 31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 30 10 2 4 3 4 83 6 179
2017 PM-01 43 35 12 0 5 0 5 83 5 42
2017 PM-04 71 19 0 0 5 5 0 95 5 16
2017 PM-05 62 38 0 0 0 0 0 100 0 13
2017 PM-06 45 29 12 3 4 4 4 80 7 104
2014 PM 44 26 8 9 7 3 4 74 17 193
2014 PM-01 56 25 9 0 2 3 5 88 2 60
2014 PM-04 58 21 5 5 0 0 11 88 6 19
2014 PM-05 64 26 0 0 5 5 0 95 5 19
2014 PM-06 27 27 11 18 13 2 2 56 33 90
2011 PM 46 33 10 4 4 1 3 81 8 184
2011 PM-01 44 37 6 5 3 3 2 85 8 62
2011 PM-04 40 30 5 10 5 0 10 78 17 20
2011 PM-05 46 34 13 3 3 0 0 80 7 61
2011 PM-06 50 23 17 3 3 0 3 76 7 30

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 19 47 34 180
2017 PM-01 26 36 37 42
2017 PM-04 32 42 26 16
2017 PM-05 15 54 31 13
2017 PM-06 15 51 33 105
2014 PM 14 49 37 193
2014 PM-01 15 41 43 60
2014 PM-04 32 42 26 19
2014 PM-05 5 57 38 19
2014 PM-06 11 54 34 90
2011 PM 27 33 40 184
2011 PM-01 30 29 41 63
2011 PM-04 35 30 35 20
2011 PM-05 28 26 46 61
2011 PM-06 21 48 31 29

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 18 14 47 3 9 9 34
2017 PM-01 9 9 73 0 0 9 11
2017 PM-06 13 24 25 6 19 13 16
2014 PM 26 23 40 0 9999 11 27
2014 PM-06 30 10 50 0 9999 10 10
2011 PM 26 12 46 6 9999 10 50
2011 PM-01 5 5 63 16 9999 11 19
2011 PM-05 29 12 47 0 9999 12 17
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 44 8 2 2 1 0 87 5 178
2017 PM-01 32 48 9 5 5 2 0 81 10 42
2017 PM-04 29 58 13 0 0 0 0 87 0 16
2017 PM-05 62 38 0 0 0 0 0 100 0 13
2017 PM-06 47 41 8 2 2 0 0 88 4 103
2014 PM 43 42 9 3 3 0 0 85 6 193
2014 PM-01 32 48 11 3 5 0 0 80 9 60
2014 PM-04 47 42 5 0 5 0 0 89 5 19
2014 PM-05 53 42 0 0 5 0 0 95 5 19
2014 PM-06 48 38 10 3 1 0 0 86 4 90
2011 PM 42 37 6 8 6 1 1 80 14 185
2011 PM-01 40 38 8 6 8 0 0 78 14 63
2011 PM-04 60 30 5 0 0 0 5 95 0 20
2011 PM-05 31 39 7 16 5 2 0 72 22 61
2011 PM-06 57 37 3 0 3 0 0 93 3 30
2008 PM 48 39 7 3 1 1 1 88 5 148
2008 PM-01 47 44 2 2 2 2 0 93 5 45
2008 PM-03 50 42 8 0 0 0 0 92 0 12
2008 PM-05 37 43 9 7 2 0 2 81 9 54
2008 PM-06 71 26 3 0 0 0 0 97 0 31

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 41 20 11 8 2 0 61 19 178
2017 PM-01 8 55 24 2 7 2 0 65 10 40
2017 PM-04 39 24 19 13 0 5 0 66 14 16
2017 PM-05 15 46 23 8 8 0 0 62 15 13
2017 PM-06 22 35 17 15 10 1 0 58 25 105
2014 PM 21 42 20 9 6 1 1 64 16 192
2014 PM-01 18 50 18 8 3 2 0 70 12 60
2014 PM-04 26 37 21 16 0 0 0 63 16 19
2014 PM-05 40 38 11 0 11 0 0 78 11 18
2014 PM-06 19 38 21 11 9 1 1 58 20 90
2011 PM 18 36 19 14 9 3 1 56 24 183
2011 PM-01 13 27 29 17 11 2 2 41 30 63
2011 PM-04 30 40 15 5 5 5 0 74 11 20
2011 PM-05 15 37 15 18 10 5 0 54 30 60
2011 PM-06 24 55 10 7 0 3 0 82 7 29

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 22 32 18 9 3 3 29 38 179
2017 PM-01 12 33 26 19 10 0 0 29 45 42
2017 PM-04 10 19 39 13 13 0 6 28 31 16
2017 PM-05 23 31 38 8 0 0 0 8 54 13
2017 PM-06 13 18 31 20 10 5 4 33 34 104
2014 PM 5 18 33 30 10 1 4 42 24 192
2014 PM-01 5 32 25 24 12 0 2 36 39 59
2014 PM-04 16 21 58 5 0 0 0 5 37 19
2014 PM-05 16 5 21 38 16 0 5 56 22 19
2014 PM-06 0 11 36 36 11 1 6 50 12 90
2011 PM 15 26 30 18 8 1 2 27 42 185
2011 PM-01 16 30 22 19 10 0 3 30 48 63
2011 PM-04 20 40 25 15 0 0 0 15 60 20
2011 PM-05 15 25 43 11 3 2 2 15 41 61
2011 PM-06 10 13 23 33 17 3 0 52 24 30
2008 PM 10 26 32 19 9 3 0 30 37 149
2008 PM-01 13 26 30 17 9 4 0 27 41 46
2008 PM-03 17 42 33 8 0 0 0 8 58 12
2008 PM-05 11 24 31 26 6 2 0 32 36 54
2008 PM-06 3 23 35 13 19 6 0 34 28 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 21 30 18 9 3 3 28 40 179
2017 PM-01 26 18 26 24 3 2 0 27 46 42
2017 PM-04 11 26 37 0 19 0 6 21 40 16
2017 PM-05 15 38 31 0 0 0 15 0 64 13
2017 PM-06 14 19 28 21 11 5 3 34 36 104
2014 PM 6 25 32 22 12 1 2 35 33 193
2014 PM-01 5 32 28 18 13 2 2 32 39 60
2014 PM-04 16 26 47 11 0 0 0 11 42 19
2014 PM-05 5 26 27 26 10 0 5 38 33 19
2014 PM-06 6 21 32 23 16 1 1 40 27 90
2011 PM 19 23 28 17 11 1 1 29 43 184
2011 PM-01 24 16 33 14 13 0 0 27 40 63
2011 PM-04 25 20 35 15 0 0 5 16 47 20
2011 PM-05 20 30 28 13 7 3 0 20 51 61
2011 PM-06 7 20 20 30 23 0 0 53 27 30
2008 PM 9 17 32 23 12 3 3 37 29 149
2008 PM-01 9 15 30 22 17 2 4 42 26 46
2008 PM-03 0 25 50 25 0 0 0 25 25 12
2008 PM-05 9 15 35 22 11 4 4 36 26 54
2008 PM-06 13 23 19 23 13 6 3 39 39 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 12 30 23 14 3 12 44 20 179
2017 PM-01 5 16 46 14 12 2 5 28 22 42
2017 PM-04 11 32 32 11 7 0 6 19 46 16
2017 PM-05 23 15 23 23 15 0 0 38 38 13
2017 PM-06 3 7 25 29 16 4 16 57 12 104
2014 PM 5 12 30 26 15 3 9 46 20 193
2014 PM-01 7 17 34 16 16 3 5 36 26 60
2014 PM-04 16 21 42 16 5 0 0 21 37 19
2014 PM-05 10 10 26 22 21 0 10 48 23 19
2014 PM-06 1 7 28 33 16 3 12 58 9 90
2011 PM 13 20 28 23 8 3 4 34 35 183
2011 PM-01 15 13 34 23 8 5 3 33 30 62
2011 PM-04 15 30 35 15 5 0 0 20 45 20
2011 PM-05 15 20 33 20 3 3 7 25 38 61
2011 PM-06 7 23 10 40 17 0 3 59 31 30
2008 PM 7 20 31 19 14 4 4 36 30 149
2008 PM-01 9 20 33 15 11 9 4 30 33 46
2008 PM-03 8 33 42 17 0 0 0 17 42 12
2008 PM-05 11 19 28 19 17 0 7 38 32 54
2008 PM-06 0 19 29 29 16 6 0 48 21 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 21 23 27 9 1 1 36 41 177
2017 PM-01 14 19 26 31 10 0 0 41 33 42
2017 PM-04 0 26 30 24 13 0 6 40 28 16
2017 PM-05 8 0 31 54 8 0 0 62 8 13
2017 PM-06 26 26 20 21 7 1 0 28 52 102
2014 PM 17 18 30 20 15 0 1 36 34 193
2014 PM-01 4 13 37 18 26 0 2 45 17 60
2014 PM-04 0 16 53 26 5 0 0 32 16 19
2014 PM-05 5 10 16 38 26 0 5 67 16 19
2014 PM-06 31 22 22 16 9 0 0 24 53 90
2011 PM 6 14 35 30 12 1 3 43 21 185
2011 PM-01 11 13 29 32 14 0 2 47 24 63
2011 PM-04 10 20 40 25 5 0 0 30 30 20
2011 PM-05 2 16 41 25 8 2 7 36 20 61
2011 PM-06 0 10 40 33 17 0 0 50 10 30
2008 PM 2 15 39 25 16 2 1 42 18 147
2008 PM-01 2 24 31 20 18 2 2 40 28 45
2008 PM-03 0 17 58 17 8 0 0 25 17 12
2008 PM-05 4 15 38 26 15 0 2 42 19 53
2008 PM-06 0 3 45 29 16 6 0 48 3 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 22 28 13 7 1 1 21 51 178
2017 PM-01 22 22 39 12 5 0 0 17 43 41
2017 PM-04 24 26 24 6 13 0 6 21 53 16
2017 PM-05 23 23 38 15 0 0 0 15 46 13
2017 PM-06 33 21 23 13 8 1 1 21 55 104
2014 PM 24 23 29 14 8 1 1 23 48 193
2014 PM-01 14 20 38 15 13 0 0 28 34 60
2014 PM-04 21 21 53 5 0 0 0 5 42 19
2014 PM-05 16 27 16 16 16 0 10 35 48 19
2014 PM-06 32 26 20 16 6 1 0 21 58 90
2011 PM 16 24 33 14 9 1 3 24 42 184
2011 PM-01 25 27 27 11 10 0 0 21 52 63
2011 PM-04 25 35 35 5 0 0 0 5 60 20
2011 PM-05 12 23 30 18 7 2 8 28 39 60
2011 PM-06 3 17 50 13 17 0 0 30 20 30
2008 PM 10 27 33 16 11 1 3 27 38 147
2008 PM-01 13 26 39 13 9 0 0 22 39 46
2008 PM-03 25 17 42 8 8 0 0 17 42 12
2008 PM-05 4 30 31 17 11 2 6 30 36 54
2008 PM-06 10 34 21 21 10 0 3 32 46 29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 24 24 19 14 2 1 34 41 178
2017 PM-01 17 38 22 17 3 3 0 20 57 41
2017 PM-04 6 24 31 13 19 0 6 35 33 16
2017 PM-05 8 15 15 46 15 0 0 62 23 13
2017 PM-06 16 19 25 18 16 3 1 36 37 104
2014 PM 13 22 32 17 10 3 3 29 37 192
2014 PM-01 19 25 34 8 11 2 0 20 45 60
2014 PM-04 22 33 39 6 0 0 0 6 56 18
2014 PM-05 16 17 21 21 10 5 10 37 38 19
2014 PM-06 7 19 31 23 12 3 4 39 28 90
2011 PM 13 19 27 26 11 2 3 39 33 183
2011 PM-01 24 24 23 19 8 0 2 28 49 62
2011 PM-04 15 30 25 20 5 0 5 26 47 20
2011 PM-05 10 15 27 27 12 5 5 43 28 60
2011 PM-06 0 7 37 40 17 0 0 57 7 30
2008 PM 10 20 28 21 16 2 3 38 32 148
2008 PM-01 9 22 31 16 16 2 4 33 33 45
2008 PM-03 17 25 33 17 0 0 8 18 45 12
2008 PM-05 11 15 28 19 24 2 2 44 27 54
2008 PM-06 6 23 29 35 3 3 0 40 30 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 20 36 17 10 2 4 29 32 179
2017 PM-01 7 30 31 19 5 2 5 26 40 42
2017 PM-04 6 13 51 0 18 5 6 20 22 16
2017 PM-05 23 15 46 8 0 0 8 8 42 13
2017 PM-06 11 16 37 18 13 2 3 32 29 104
2014 PM 11 22 35 19 9 1 3 29 34 192
2014 PM-01 9 19 39 22 10 0 2 33 28 59
2014 PM-04 11 32 42 11 5 0 0 16 42 19
2014 PM-05 16 10 36 6 16 5 10 26 31 19
2014 PM-06 12 23 32 21 8 1 2 30 37 90

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 36 9 12 5 2 0 74 17 180
2017 PM-01 34 38 9 12 7 0 0 71 19 42
2017 PM-04 50 37 13 0 0 0 0 87 0 16
2017 PM-05 38 46 0 8 8 0 0 85 15 13
2017 PM-06 36 32 10 14 5 3 0 70 20 105
2014 PM 42 36 12 7 3 1 0 78 10 193
2014 PM-01 35 43 11 9 2 0 0 78 10 60
2014 PM-04 63 21 11 5 0 0 0 84 5 19
2014 PM-05 58 26 5 5 5 0 0 84 10 19
2014 PM-06 40 36 12 8 3 1 0 76 11 90

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 40 8 5 2 0 0 85 7 179
2017 PM-01 26 59 9 0 5 0 0 85 5 42
2017 PM-04 46 33 14 7 0 0 0 79 7 15
2017 PM-05 38 38 8 15 0 0 0 77 15 13
2017 PM-06 54 32 7 6 1 0 0 87 7 105
2014 PM 45 42 7 6 0 0 0 87 6 193
2014 PM-01 39 41 15 5 0 0 0 80 5 60
2014 PM-04 42 53 0 5 0 0 0 95 5 19
2014 PM-05 58 26 5 10 0 0 0 84 10 19
2014 PM-06 49 42 4 4 0 0 0 91 4 90

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 31 20 3 3 7 1 72 7 179
2017 PM-01 27 24 33 2 5 7 2 56 8 42
2017 PM-04 45 35 13 0 0 7 0 86 0 16
2017 PM-05 38 54 0 8 0 0 0 92 8 13
2017 PM-06 39 29 18 4 3 7 0 73 7 104
2014 PM 40 38 10 3 4 4 0 82 8 193
2014 PM-01 31 47 15 3 2 2 0 80 5 60
2014 PM-04 58 26 11 0 0 5 0 89 0 19
2014 PM-05 58 21 10 0 5 5 0 84 5 19
2014 PM-06 40 38 6 4 7 6 0 82 12 90

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 42 15 9 4 2 0 71 14 180
2017 PM-01 22 52 17 2 5 2 0 76 7 42
2017 PM-04 32 50 0 6 0 11 0 93 7 16
2017 PM-05 54 23 8 15 0 0 0 77 15 13
2017 PM-06 27 39 16 12 5 1 0 66 17 105
2014 PM 36 35 11 11 3 3 0 74 15 192
2014 PM-01 32 46 12 5 2 4 0 81 7 59
2014 PM-04 47 42 5 5 0 0 0 89 5 19
2014 PM-05 58 26 10 0 5 0 0 84 5 19
2014 PM-06 32 29 12 19 4 3 0 63 24 90
2011 PM 23 40 14 12 7 4 0 65 20 183
2011 PM-01 16 35 16 13 11 10 0 56 26 63
2011 PM-04 35 45 15 5 0 0 0 80 5 20
2011 PM-05 20 32 17 22 8 2 0 53 31 60
2011 PM-06 31 62 7 0 0 0 0 93 0 29

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 42 12 7 5 0 1 76 12 179
2017 PM-01 22 59 12 5 2 0 0 81 7 42
2017 PM-04 48 31 7 7 0 0 7 85 7 15
2017 PM-05 54 31 0 15 0 0 0 85 15 13
2017 PM-06 36 35 14 7 8 0 0 71 14 105
2014 PM 44 34 10 9 4 0 0 77 12 193
2014 PM-01 40 43 11 5 0 0 0 83 5 60
2014 PM-04 63 32 5 0 0 0 0 95 0 19
2014 PM-05 53 31 10 5 0 0 0 84 5 19
2014 PM-06 39 29 10 14 8 0 0 68 22 90
2011 PM 27 37 11 13 11 1 0 65 24 183
2011 PM-01 21 33 17 16 11 2 0 55 27 63
2011 PM-04 45 45 0 0 10 0 0 90 10 20
2011 PM-05 18 34 13 18 16 0 0 52 34 61
2011 PM-06 41 48 0 7 0 3 0 93 7 29
2008 PM 34 38 14 8 6 0 0 72 14 151
2008 PM-01 23 38 15 15 9 0 0 62 23 47
2008 PM-03 42 50 8 0 0 0 0 92 0 12
2008 PM-05 30 39 15 7 9 0 0 69 17 54
2008 PM-06 52 35 13 0 0 0 0 87 0 31

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 38 15 12 4 9 3 64 18 180
2017 PM-01 19 45 9 12 2 10 2 73 16 42
2017 PM-04 19 45 11 19 0 0 5 68 20 16
2017 PM-05 23 46 8 15 8 0 0 69 23 13
2017 PM-06 19 33 18 12 5 11 3 60 19 105
2014 PM 26 33 19 11 5 4 2 63 17 193
2014 PM-01 26 33 24 10 5 2 0 60 15 60
2014 PM-04 37 37 11 5 11 0 0 74 16 19
2014 PM-05 26 48 16 5 5 0 0 74 10 19
2014 PM-06 24 29 18 14 3 7 4 60 20 90

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 48 10 7 2 1 0 81 8 180
2017 PM-01 19 63 9 7 2 0 0 82 9 42
2017 PM-04 31 45 13 6 0 5 0 80 7 16
2017 PM-05 15 62 15 8 0 0 0 77 8 13
2017 PM-06 40 41 10 7 2 1 0 82 9 105
2014 PM 38 41 13 5 2 2 1 81 6 193
2014 PM-01 30 40 21 5 0 3 2 73 5 60
2014 PM-04 42 47 11 0 0 0 0 89 0 19
2014 PM-05 42 38 10 0 5 5 0 84 5 19
2014 PM-06 43 40 7 7 2 1 0 84 9 90
2011 PM 28 37 19 10 4 3 0 67 14 183
2011 PM-01 21 27 26 18 3 5 0 51 22 62
2011 PM-04 25 50 15 0 5 5 0 79 5 20
2011 PM-05 26 39 18 10 3 3 0 68 14 61
2011 PM-06 41 48 3 3 3 0 0 90 7 29

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 40 13 8 3 2 1 75 12 179
2017 PM-01 25 44 16 10 0 5 0 73 10 41
2017 PM-04 39 19 5 13 6 11 6 70 23 16
2017 PM-05 46 38 8 0 8 0 0 85 8 13
2017 PM-06 35 41 12 9 3 0 0 76 12 105
2014 PM 35 41 8 8 4 4 1 79 12 193
2014 PM-01 30 40 14 9 5 3 0 72 14 60
2014 PM-04 63 32 0 5 0 0 0 95 5 19
2014 PM-05 48 31 10 0 5 5 0 84 5 19
2014 PM-06 31 46 7 10 3 2 1 79 14 90
2011 PM 27 40 12 10 7 5 0 70 18 184
2011 PM-01 21 35 14 13 6 11 0 63 21 63
2011 PM-04 40 35 15 5 5 0 0 75 10 20
2011 PM-05 20 41 15 13 10 2 0 62 23 61
2011 PM-06 41 45 3 3 3 3 0 89 7 29
2008 PM 39 35 11 8 4 3 0 77 12 150
2008 PM-01 26 40 11 15 4 4 0 69 20 47
2008 PM-03 58 25 8 8 0 0 0 83 8 12
2008 PM-05 39 31 15 6 7 2 0 72 13 54
2008 PM-06 55 35 3 3 0 3 0 93 3 31

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 50 13 7 2 2 0 77 10 180
2017 PM-01 14 46 23 9 2 5 0 63 12 42
2017 PM-04 19 45 13 11 0 7 5 73 13 16
2017 PM-05 31 54 8 8 0 0 0 85 8 13
2017 PM-06 29 52 10 6 3 1 0 82 9 105
2014 PM 17 37 23 14 6 2 0 56 20 192
2014 PM-01 5 34 28 20 8 4 0 41 30 60
2014 PM-04 21 47 21 11 0 0 0 68 11 19
2014 PM-05 36 32 10 10 5 5 0 73 16 19
2014 PM-06 20 38 22 12 6 1 0 59 18 89
2011 PM 15 37 21 15 10 3 0 53 26 185
2011 PM-01 10 25 27 14 21 3 0 36 36 63
2011 PM-04 25 50 5 15 0 5 0 79 16 20
2011 PM-05 7 44 18 21 8 2 0 52 30 61
2011 PM-06 23 47 17 7 3 3 0 72 10 30

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 27 17 17 13 7 3 48 33 180
2017 PM-01 12 31 34 14 2 7 0 46 18 42
2017 PM-04 19 32 6 6 24 7 5 58 35 16
2017 PM-05 15 31 15 8 15 0 15 55 27 13
2017 PM-06 18 24 13 19 15 9 2 47 38 105
2014 PM 16 26 12 17 17 11 1 47 39 193
2014 PM-01 16 23 12 18 15 14 2 47 39 60
2014 PM-04 16 32 21 5 21 5 0 50 28 19
2014 PM-05 21 22 5 16 10 21 5 58 35 19
2014 PM-06 13 28 12 20 19 8 0 45 42 90
2011 PM 13 22 16 17 19 10 3 40 41 185
2011 PM-01 14 11 10 29 25 10 2 29 61 63
2011 PM-04 25 25 20 10 5 5 10 59 18 20
2011 PM-05 3 23 21 11 25 15 2 31 43 61
2011 PM-06 20 40 10 10 10 7 3 67 22 30

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 60 7 15 4 0 0 74 20 180
2017 PM-01 9 74 4 12 0 0 0 84 12 42
2017 PM-04 23 58 0 19 0 0 0 81 19 16
2017 PM-05 23 62 0 15 0 0 0 85 15 13
2017 PM-06 13 54 10 15 8 0 0 67 23 105
2014 PM 31 50 4 12 3 0 0 81 15 193
2014 PM-01 38 50 2 9 2 0 0 88 10 60
2014 PM-04 26 63 5 5 0 0 0 89 5 19
2014 PM-05 27 62 5 0 5 0 0 90 5 19
2014 PM-06 29 44 3 19 4 0 0 73 23 90
2011 PM 31 52 5 8 4 0 0 83 11 183
2011 PM-01 31 51 7 11 0 0 0 82 11 61
2011 PM-04 45 35 5 0 15 0 0 80 15 20
2011 PM-05 23 56 8 8 5 0 0 79 13 61
2011 PM-06 30 60 0 7 3 0 0 90 10 30
2008 PM 32 55 5 8 1 0 0 87 9 149
2008 PM-01 30 50 4 13 2 0 0 80 15 46
2008 PM-03 33 50 8 8 0 0 0 83 8 12
2008 PM-05 28 56 7 9 0 0 0 83 9 54
2008 PM-06 32 68 0 0 0 0 0 100 0 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 46 4 11 8 0 0 77 19 180
2017 PM-01 21 48 7 17 7 0 0 69 24 42
2017 PM-04 36 26 6 0 32 0 0 61 32 16
2017 PM-05 46 38 0 8 8 0 0 85 15 13
2017 PM-06 31 50 3 11 6 0 0 81 16 105
2014 PM 40 35 8 10 7 1 0 75 17 193
2014 PM-01 42 33 11 10 4 0 0 75 14 60
2014 PM-04 42 16 5 5 32 0 0 58 37 19
2014 PM-05 36 32 0 10 21 0 0 69 31 19
2014 PM-06 40 41 8 9 1 1 0 82 10 90
2011 PM 39 41 8 4 7 1 0 81 11 183
2011 PM-01 35 44 5 6 6 3 0 82 13 63
2011 PM-04 53 32 11 0 5 0 0 84 5 19
2011 PM-05 35 40 12 3 10 0 0 75 13 60
2011 PM-06 50 40 3 3 3 0 0 90 7 30

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 47 12 9 3 0 0 76 12 178
2017 PM-01 17 50 21 9 2 0 0 67 12 42
2017 PM-04 47 47 0 7 0 0 0 93 7 15
2017 PM-05 69 23 8 0 0 0 0 92 0 13
2017 PM-06 26 48 12 11 4 0 0 74 15 104
2014 PM 32 41 12 11 3 1 1 74 14 192
2014 PM-01 29 42 15 11 3 0 0 71 14 59
2014 PM-04 47 53 0 0 0 0 0 100 0 19
2014 PM-05 38 31 10 16 5 0 0 69 21 19
2014 PM-06 30 41 13 12 2 0 1 72 15 90

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 26 3 3 1 0 1 93 4 179
2017 PM-01 67 32 2 0 0 0 0 98 0 41
2017 PM-04 63 37 0 0 0 0 0 100 0 16
2017 PM-05 69 8 0 23 0 0 0 77 23 13
2017 PM-06 67 25 4 2 1 0 1 93 3 105
2014 PM 72 17 4 6 1 0 0 89 7 193
2014 PM-01 78 12 2 7 2 0 0 90 9 60
2014 PM-04 89 11 0 0 0 0 0 100 0 19
2014 PM-05 69 16 5 10 0 0 0 84 10 19
2014 PM-06 66 22 6 7 0 0 0 88 7 90
2011 PM 66 24 2 3 2 1 1 92 6 184
2011 PM-01 66 23 3 2 3 3 0 92 5 62
2011 PM-04 85 10 0 5 0 0 0 95 5 20
2011 PM-05 61 28 3 5 3 0 0 89 8 61
2011 PM-06 60 33 0 3 0 0 3 97 3 30
2008 PM 74 21 1 3 1 0 1 96 3 149
2008 PM-01 78 15 0 2 2 0 2 96 4 46
2008 PM-03 75 25 0 0 0 0 0 100 0 12
2008 PM-05 69 24 2 6 0 0 0 93 6 54
2008 PM-06 71 29 0 0 0 0 0 100 0 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 72 20 4 2 1 0 1 92 3 179
2017 PM-01 69 26 2 2 0 0 0 96 2 42
2017 PM-04 63 24 13 0 0 0 0 87 0 16
2017 PM-05 77 15 0 0 8 0 0 92 8 13
2017 PM-06 73 18 5 2 1 0 1 92 3 104
2014 PM 71 20 2 5 2 0 0 91 7 191
2014 PM-01 80 10 2 9 0 0 0 90 9 59
2014 PM-04 74 16 5 5 0 0 0 89 5 19
2014 PM-05 74 16 0 10 0 0 0 90 10 19
2014 PM-06 67 26 2 1 3 0 0 93 4 89
2011 PM 68 17 5 4 4 0 1 86 9 184
2011 PM-01 73 18 3 3 3 0 0 90 6 62
2011 PM-04 60 15 10 10 5 0 0 75 15 20
2011 PM-05 64 18 7 3 8 0 0 82 11 61
2011 PM-06 67 23 3 3 0 0 3 93 3 30
2008 PM 64 21 4 7 3 0 1 86 10 149
2008 PM-01 67 20 2 4 4 0 2 89 9 46
2008 PM-03 67 8 8 17 0 0 0 75 17 12
2008 PM-05 65 19 4 9 4 0 0 83 13 54
2008 PM-06 58 32 3 6 0 0 0 90 6 31

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 16 4 2 1 0 4 93 3 180
2017 PM-01 69 23 5 0 0 0 2 95 0 42
2017 PM-04 63 37 0 0 0 0 0 100 0 16
2017 PM-05 85 0 0 8 8 0 0 85 15 13
2017 PM-06 73 13 5 2 1 0 6 92 3 105
2014 PM 72 16 2 3 4 0 4 91 7 193
2014 PM-01 77 18 2 0 2 0 2 96 2 60
2014 PM-04 89 0 0 5 5 0 0 89 11 19
2014 PM-05 74 10 0 10 5 0 0 84 16 19
2014 PM-06 68 18 3 1 4 0 6 91 6 90
2011 PM 66 17 2 4 4 1 6 89 9 183
2011 PM-01 69 11 0 8 2 2 8 89 11 62
2011 PM-04 75 15 5 0 0 0 5 95 0 20
2011 PM-05 52 27 2 3 10 0 7 84 14 60
2011 PM-06 77 13 3 0 3 0 3 93 3 30
2008 PM 71 15 3 3 3 0 5 91 6 150
2008 PM-01 72 13 2 0 4 0 9 93 5 47
2008 PM-03 83 17 0 0 0 0 0 100 0 12
2008 PM-05 65 19 4 6 2 0 6 88 8 54
2008 PM-06 77 10 6 3 3 0 0 87 6 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 82 10 3 1 1 0 3 95 2 180
2017 PM-01 79 14 2 0 0 0 5 98 0 42
2017 PM-04 82 6 6 5 0 0 0 89 5 16
2017 PM-05 85 8 0 0 8 0 0 92 8 13
2017 PM-06 82 11 4 1 0 0 3 95 1 105
2014 PM 76 11 5 1 2 1 4 92 3 193
2014 PM-01 80 10 7 0 0 2 2 93 0 60
2014 PM-04 100 0 0 0 0 0 0 100 0 19
2014 PM-05 79 5 10 5 0 0 0 84 5 19
2014 PM-06 70 14 3 0 4 1 7 92 5 90
2011 PM 75 8 5 3 3 1 5 88 6 183
2011 PM-01 68 8 10 2 3 2 8 84 5 63
2011 PM-04 80 10 5 0 0 0 5 95 0 20
2011 PM-05 73 8 5 5 5 0 3 84 10 60
2011 PM-06 87 7 0 3 0 0 3 97 3 30
2008 PM 82 10 1 2 2 0 3 94 4 148
2008 PM-01 78 11 0 4 2 0 4 93 7 46
2008 PM-03 83 8 8 0 0 0 0 92 0 12
2008 PM-05 83 11 0 0 2 0 4 98 2 53
2008 PM-06 84 10 3 0 3 0 0 94 3 31

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 66 19 5 3 1 3 3 89 5 179
2017 PM-01 67 19 9 0 0 0 5 90 0 41
2017 PM-04 58 31 0 0 0 11 0 100 0 16
2017 PM-05 77 8 0 0 15 0 0 85 15 13
2017 PM-06 66 18 6 5 0 3 3 89 5 105
2014 PM 61 22 6 2 3 3 4 88 6 192
2014 PM-01 58 25 7 2 0 5 3 91 2 60
2014 PM-04 79 11 5 0 5 0 0 89 5 19
2014 PM-05 68 17 5 5 5 0 0 84 10 19
2014 PM-06 60 22 4 2 4 2 4 88 7 89

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 17 4 2 1 5 2 92 4 179
2017 PM-01 67 17 7 0 2 2 5 90 3 42
2017 PM-04 75 18 0 0 0 7 0 100 0 16
2017 PM-05 77 8 8 8 0 0 0 85 8 13
2017 PM-06 67 17 4 3 1 6 2 92 4 104
2014 PM 65 19 2 3 3 5 3 92 6 193
2014 PM-01 58 25 4 2 2 9 2 92 4 60
2014 PM-04 95 5 0 0 0 0 0 100 0 19
2014 PM-05 74 10 0 10 5 0 0 84 16 19
2014 PM-06 62 21 1 2 3 6 4 93 6 90
2011 PM 62 17 8 4 2 3 4 85 6 185
2011 PM-01 57 14 14 2 3 3 6 79 5 63
2011 PM-04 70 15 0 5 0 0 10 94 6 20
2011 PM-05 54 21 7 8 3 5 2 81 12 61
2011 PM-06 73 20 3 0 0 0 3 97 0 30
2008 PM 72 15 3 4 3 2 2 90 7 149
2008 PM-01 59 20 4 0 7 4 7 88 7 46
2008 PM-03 83 17 0 0 0 0 0 100 0 12
2008 PM-05 78 13 2 6 0 2 0 92 6 54
2008 PM-06 71 13 3 10 3 0 0 84 13 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 16 84 179
2017 PM-01 21 79 42
2017 PM-06 14 86 104
2014 PM 17 83 193
2014 PM-01 19 81 60
2014 PM-06 17 83 90

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 36 28
2014 PM 37 33
2014 PM-01 72 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 64 28
2017 PM-06 54 13
2014 PM 57 33
2014 PM-06 67 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 28
2017 PM-06 0 13
2014 PM-01 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 21 28
2014 PM 15 33

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 36 28
2014 PM 37 33
2014 PM-06 47 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 47 28
2017 PM-06 54 13
2014 PM 37 33
2014 PM-06 53 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 29 28
2014 PM 28 33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 57 28
2017 PM-06 70 13
2014 PM 36 33
2014 PM-06 40 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 29 28
2017 PM-06 46 13
2014 PM 24 33
2014 PM-06 47 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 61 28
2017 PM-06 77 13
2014 PM 54 33
2014 PM-01 54 11
2014 PM-06 47 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 43 28
2017 PM-06 62 13
2014 PM 51 33
2014 PM-01 46 11
2014 PM-06 53 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM 0 28
2017 PM-06 0 13
2014 PM 0 33
2014 PM-01 0 11
2014 PM-06 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 PM-01 0 11
2014 PM-06 0 15

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM 18 28
2014 PM-01 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 64 28
2017 PM-06 62 13
2014 PM 46 33
2014 PM-06 60 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 18 28
2014 PM 37 33
2014 PM-01 46 11
2014 PM-06 33 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 21 28

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 50 28
2017 PM-06 54 13
2014 PM 67 33
2014 PM-01 74 11
2014 PM-06 60 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 32 28
2014 PM 25 33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM-06 0 13
2014 PM 22 33

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 39 28
2014 PM 28 33
2014 PM-01 48 11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 PM-06 0 15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 PM-01 0 11
2014 PM-06 0 15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 21 28
2014 PM 19 33

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 15 33

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 21 28

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 PM 25 32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 PM 18 32

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 PM-06 0 15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PM 22 32
2014 PM-06 33 15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM-06 0 11
2014 PM-06 0 15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 PM-01 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM-06 0 11
2014 PM 22 32
2014 PM-06 33 15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 40 25
2014 PM 25 32
2014 PM-06 33 15

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 PM-01 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 52 25
2017 PM-06 64 11
2014 PM 40 32
2014 PM-06 60 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 25
2017 PM-06 0 11
2014 PM 0 32
2014 PM-01 0 11
2014 PM-06 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 52 25
2017 PM-06 54 11
2014 PM 47 32
2014 PM-06 60 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM-06 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 18 32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 96 4 28
2017 PM-06 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 15 19 8 6 32 5 47 23 180
2017 PM-01 15 24 33 5 2 19 2 49 9 42
2017 PM-04 6 6 0 26 13 42 6 25 75 16
2017 PM-05 15 23 0 15 15 23 8 56 44 13
2017 PM-06 16 11 19 6 6 36 6 47 20 105
2014 PM 14 15 21 9 4 35 2 47 20 193
2014 PM-01 15 18 20 12 2 30 3 49 20 60
2014 PM-04 37 42 11 0 0 11 0 88 0 19
2014 PM-05 16 5 21 0 5 53 0 44 11 19
2014 PM-06 10 10 24 11 6 38 1 33 27 90

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 34 20 5 5 12 1 65 12 178
2017 PM-01 18 41 24 5 2 10 0 65 8 41
2017 PM-04 19 26 18 13 6 18 0 55 23 16
2017 PM-05 38 31 0 15 8 8 0 75 25 13
2017 PM-06 24 34 20 3 6 13 1 66 10 104
2014 PM 19 26 23 8 2 21 0 58 13 193
2014 PM-01 20 26 32 8 0 14 0 53 10 60
2014 PM-04 37 37 5 5 5 11 0 82 12 19
2014 PM-05 21 21 10 10 0 38 0 67 17 19
2014 PM-06 16 24 22 9 3 26 0 54 16 90
2011 PM 26 39 15 8 5 8 0 70 14 183
2011 PM-01 22 40 17 8 10 3 0 64 18 63
2011 PM-04 40 25 25 10 0 0 0 65 10 20
2011 PM-05 19 34 15 8 7 17 0 63 18 59
2011 PM-06 37 50 3 3 0 7 0 93 4 30

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 7 93 179
2017 PM-04 0 100 16
2017 PM-06 10 90 104
2014 PM 5 95 193
2014 PM-05 0 100 19
2014 PM-06 7 93 90

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 77 13
2017 PM-06 70 10
2014 PM 90 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10
2014 PM 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10
2014 PM 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PM 38 13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PM 46 13
2014 PM 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10
2014 PM 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 PM 38 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10
2014 PM 0 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 38 13

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PM 38 13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10
2014 PM 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 38 13
2014 PM 60 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10
2014 PM 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 PM 70 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10
2014 PM 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 62 13
2017 PM-06 60 10
2014 PM 60 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10
2014 PM 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 54 13
2017 PM-06 50 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2017 PM-06 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 100 0 13
2017 PM-06 100 0 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 15 21 4 2 42 4 51 10 180
2017 PM-01 17 26 28 2 0 26 0 59 3 42
2017 PM-04 0 13 13 0 0 61 13 50 0 16
2017 PM-05 8 23 8 8 0 46 8 67 17 13
2017 PM-06 14 8 21 5 3 45 4 44 15 105
2014 PM 15 10 22 3 1 43 5 50 8 192
2014 PM-01 13 12 27 4 2 36 7 44 9 59
2014 PM-04 37 37 5 0 5 11 5 88 6 19
2014 PM-05 10 0 21 0 0 64 5 33 0 19
2014 PM-06 13 7 23 4 0 49 3 42 9 90

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 36 18 3 2 18 0 72 6 179
2017 PM-01 18 42 29 0 2 10 0 66 3 41
2017 PM-04 19 45 0 0 0 36 0 100 0 16
2017 PM-05 8 46 8 8 0 31 0 78 11 13
2017 PM-06 28 31 17 4 3 16 0 71 8 105
2014 PM 26 29 20 3 2 20 1 69 5 193
2014 PM-01 25 23 28 4 2 15 3 59 6 60
2014 PM-04 47 32 5 0 5 11 0 88 6 19
2014 PM-05 26 22 16 0 0 36 0 75 0 19
2014 PM-06 22 33 19 3 1 21 0 70 6 90
2011 PM 25 37 21 2 4 10 0 70 7 185
2011 PM-01 24 30 25 3 8 10 0 60 12 63
2011 PM-04 40 40 15 0 0 5 0 84 0 20
2011 PM-05 18 36 23 3 5 15 0 63 10 61
2011 PM-06 33 53 3 0 0 10 0 96 0 30

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 20 80 179
2017 PM-01 14 86 42
2017 PM-05 38 62 13
2017 PM-06 20 80 104
2014 PM 17 83 193
2014 PM-01 22 78 60
2014 PM-06 13 87 90

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 80 20 36
2017 PM-06 76 24 21
2014 PM 76 24 33
2014 PM-01 85 15 13
2014 PM-06 75 25 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 42 3 6 3 0 0 87 10 29
2017 PM-06 50 38 6 6 0 0 0 88 6 16
2014 PM 40 36 9 8 8 0 0 75 16 25
2014 PM-01 27 45 20 9 0 0 0 71 9 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 55 9 9 3 0 2 79 12 180
2017 PM-01 12 57 19 9 0 0 2 71 10 42
2017 PM-04 45 44 0 11 0 0 0 89 11 16
2017 PM-05 38 54 0 8 0 0 0 92 8 13
2017 PM-06 21 56 8 9 5 0 1 78 14 105
2014 PM 27 51 14 7 1 0 0 78 8 193
2014 PM-01 20 52 15 11 2 0 0 72 13 60
2014 PM-04 58 37 0 5 0 0 0 95 5 19
2014 PM-05 32 36 26 5 0 0 0 69 5 19
2014 PM-06 26 57 12 6 0 0 0 82 6 90
2011 PM 31 52 10 3 1 1 1 85 4 183
2011 PM-01 31 42 15 6 3 3 0 75 10 62
2011 PM-04 60 40 0 0 0 0 0 100 0 20
2011 PM-05 18 69 11 0 0 0 2 88 0 61
2011 PM-06 38 52 7 3 0 0 0 90 3 29
2008 PM 29 49 13 5 2 1 1 80 7 151
2008 PM-01 17 55 15 9 2 2 0 74 11 47
2008 PM-03 58 33 0 8 0 0 0 92 8 12
2008 PM-05 30 50 15 0 4 2 0 81 4 54
2008 PM-06 32 45 10 6 0 0 6 83 7 31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 26 21 17 8 20 3 40 33 180
2017 PM-01 2 41 30 5 7 12 2 51 14 42
2017 PM-04 0 26 24 6 6 37 0 41 20 16
2017 PM-05 8 54 15 15 8 0 0 62 23 13
2017 PM-06 7 16 18 24 9 24 3 31 45 105
2014 PM 9 22 19 20 12 15 3 38 39 193
2014 PM-01 7 32 25 16 3 17 0 47 24 60
2014 PM-04 26 32 0 5 16 5 16 73 27 19
2014 PM-05 5 22 16 5 16 36 0 43 33 19
2014 PM-06 9 13 20 29 17 11 1 25 52 90
2011 PM 9 20 27 15 10 16 3 36 30 183
2011 PM-01 13 21 26 11 10 15 5 42 26 62
2011 PM-04 15 25 45 5 5 5 0 42 11 20
2011 PM-05 0 18 25 21 13 21 2 23 45 61
2011 PM-06 7 28 24 14 7 21 0 43 26 29

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 38 10 5 2 9 2 81 7 180
2017 PM-01 29 52 9 2 0 5 2 87 3 42
2017 PM-04 45 26 11 0 0 11 6 86 0 16
2017 PM-05 46 38 0 8 0 8 0 92 8 13
2017 PM-06 34 33 12 7 3 11 1 76 11 105
2014 PM 31 35 12 8 3 9 2 74 12 192
2014 PM-01 39 30 20 7 0 5 0 72 7 60
2014 PM-04 47 32 5 0 0 5 11 94 0 19
2014 PM-05 27 36 10 5 5 16 0 75 12 19
2014 PM-06 25 37 10 11 6 10 1 70 19 89
2011 PM 45 32 13 2 1 6 1 84 3 183
2011 PM-01 44 32 11 2 3 8 0 82 5 62
2011 PM-04 70 25 5 0 0 0 0 95 0 20
2011 PM-05 33 38 21 0 0 7 2 77 0 61
2011 PM-06 55 31 0 7 0 7 0 93 7 29
2008 PM 33 44 9 3 3 7 1 85 6 151
2008 PM-01 26 57 11 2 2 2 0 85 4 47
2008 PM-03 42 50 8 0 0 0 0 92 0 12
2008 PM-05 26 41 6 6 6 17 0 80 13 54
2008 PM-06 45 35 10 0 0 3 6 89 0 31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 35 12 12 6 13 3 65 20 180
2017 PM-01 15 52 19 0 2 9 2 76 3 42
2017 PM-04 26 31 6 6 0 24 6 81 9 16
2017 PM-05 31 38 8 8 0 15 0 82 9 13
2017 PM-06 20 29 12 17 9 12 2 56 30 105
2014 PM 20 30 16 12 11 9 2 56 26 193
2014 PM-01 18 39 23 6 2 12 0 66 8 60
2014 PM-04 37 42 11 0 0 0 11 88 0 19
2014 PM-05 32 26 10 10 5 16 0 69 18 19
2014 PM-06 17 22 13 20 21 6 1 42 44 90
2011 PM 28 36 16 5 5 9 1 71 11 183
2011 PM-01 24 27 21 6 8 13 0 59 17 62
2011 PM-04 60 30 5 5 0 0 0 90 5 20
2011 PM-05 18 44 21 2 5 8 2 69 7 61
2011 PM-06 31 45 0 10 0 14 0 88 12 29
2008 PM 32 36 11 7 5 7 1 74 14 150
2008 PM-01 28 32 17 6 11 6 0 64 18 47
2008 PM-03 50 50 0 0 0 0 0 100 0 12
2008 PM-05 24 43 9 11 6 7 0 72 18 54
2008 PM-06 35 29 10 6 0 13 6 80 8 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 30 7 7 4 0 0 82 12 180
2017 PM-01 45 40 7 5 2 0 0 86 7 42
2017 PM-04 69 19 0 11 0 0 0 89 11 16
2017 PM-05 46 46 0 0 8 0 0 92 8 13
2017 PM-06 52 26 8 9 6 0 0 78 14 105

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 28 9 7 4 1 1 79 12 180
2017 PM-01 43 40 9 5 2 0 0 83 7 42
2017 PM-04 50 19 13 0 11 6 0 74 12 16
2017 PM-05 54 15 8 8 8 0 8 75 17 13
2017 PM-06 54 23 9 10 4 1 0 78 14 105

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 36 22 15 10 6 1 50 27 180
2017 PM-01 13 36 30 9 7 5 0 51 17 42
2017 PM-04 0 39 11 19 0 24 6 56 28 16
2017 PM-05 31 38 8 0 15 8 0 75 17 13
2017 PM-06 10 35 21 18 12 3 0 47 32 105

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 31 22 22 12 2 1 42 35 180
2017 PM-01 10 26 28 28 2 5 0 38 32 42
2017 PM-04 13 13 37 19 5 6 6 30 28 16
2017 PM-05 31 15 15 31 8 0 0 46 38 13
2017 PM-06 8 35 19 19 18 0 0 43 37 105

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 22 26 21 19 0 1 35 39 180
2017 PM-01 9 19 24 24 23 0 0 29 47 42
2017 PM-04 13 32 13 25 18 0 0 45 42 16
2017 PM-05 8 15 31 8 38 0 0 23 46 13
2017 PM-06 14 23 26 21 15 0 1 38 36 105

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 22 23 21 27 0 1 29 48 180
2017 PM-01 5 34 24 19 19 0 0 38 38 42
2017 PM-04 13 26 39 18 5 0 0 39 23 16
2017 PM-05 15 23 31 8 23 0 0 38 31 13
2017 PM-06 6 17 18 24 35 0 1 23 59 105

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 29 15 19 22 0 2 43 41 180
2017 PM-01 17 41 9 21 9 0 2 59 31 42
2017 PM-04 13 39 18 24 0 0 6 55 26 16
2017 PM-05 8 46 15 15 8 0 8 58 25 13
2017 PM-06 12 20 16 18 33 0 1 32 51 105

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 21 18 23 27 0 0 32 50 179
2017 PM-01 5 30 15 24 26 0 0 35 50 42
2017 PM-04 19 13 26 29 13 0 0 32 42 16
2017 PM-05 15 15 38 15 15 0 0 31 31 13
2017 PM-06 13 16 16 22 33 0 0 29 55 104

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 24 12 10 15 0 9 59 28 177
2017 PM-01 42 18 13 0 2 0 25 80 3 40
2017 PM-04 65 19 5 5 0 0 6 90 5 16
2017 PM-05 31 46 8 0 8 0 8 83 8 13
2017 PM-06 20 24 13 16 24 0 3 45 41 104

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 25 21 17 12 1 2 48 30 180
2017 PM-01 29 38 19 7 2 0 5 70 10 42
2017 PM-04 45 13 32 10 0 0 0 58 10 16
2017 PM-05 23 46 15 8 8 0 0 69 15 13
2017 PM-06 16 17 21 24 19 1 2 34 44 105

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 29 29 17 6 1 2 47 24 180
2017 PM-01 12 36 24 17 7 0 5 50 25 42
2017 PM-04 6 42 39 6 6 0 0 49 13 16
2017 PM-05 23 31 31 8 8 0 0 54 15 13
2017 PM-06 20 22 30 20 6 1 2 43 27 105

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 29 23 19 9 0 2 48 29 180
2017 PM-01 15 40 14 19 9 0 2 56 29 42
2017 PM-04 26 19 35 19 0 0 0 45 19 16
2017 PM-05 0 46 23 15 15 0 0 46 31 13
2017 PM-06 21 24 24 21 9 0 2 46 30 105

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 32 21 9 4 2 2 65 13 180
2017 PM-01 29 47 7 7 5 2 2 80 12 42
2017 PM-04 26 32 35 6 0 0 0 58 6 16
2017 PM-05 15 38 23 15 8 0 0 54 23 13
2017 PM-06 32 25 24 10 4 3 3 60 14 105

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 31 25 11 3 2 2 59 15 177
2017 PM-01 22 42 17 15 2 0 2 66 17 42
2017 PM-04 39 19 18 13 0 5 6 65 14 16
2017 PM-05 23 38 8 23 8 0 0 62 31 13
2017 PM-06 27 27 31 7 4 2 2 56 11 102

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 30 16 5 4 0 2 74 9 179
2017 PM-01 36 33 17 7 2 0 5 73 10 42
2017 PM-04 58 13 13 6 0 5 5 79 7 16
2017 PM-05 54 31 0 8 8 0 0 85 15 13
2017 PM-06 41 30 19 4 5 0 1 72 9 104

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 15 4 3 4 0 4 89 7 178
2017 PM-01 65 15 7 10 0 0 2 82 10 40
2017 PM-04 69 18 0 0 6 0 6 93 7 16
2017 PM-05 69 23 8 0 0 0 0 92 0 13
2017 PM-06 74 14 2 1 5 0 4 92 6 105

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 26 7 4 1 0 3 88 5 180
2017 PM-01 54 29 7 7 0 0 2 85 7 42
2017 PM-04 68 19 6 6 0 0 0 87 6 16
2017 PM-05 38 38 15 0 8 0 0 77 8 13
2017 PM-06 65 24 6 2 0 0 3 92 2 105

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 28 8 2 5 0 3 84 7 180
2017 PM-01 53 31 5 5 5 0 2 85 10 42
2017 PM-04 56 24 13 0 6 0 0 81 6 16
2017 PM-05 69 23 8 0 0 0 0 92 0 13
2017 PM-06 53 28 10 1 6 0 3 83 7 105

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 15 8 1 1 0 29 87 2 180
2017 PM-01 48 12 0 0 2 0 38 96 4 42
2017 PM-04 29 32 19 0 0 0 19 76 0 16
2017 PM-05 31 15 15 0 0 0 38 75 0 13
2017 PM-06 53 13 8 1 0 0 25 89 1 105

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 25 15 7 1 0 6 75 9 178
2017 PM-01 50 19 14 10 2 0 5 72 13 42
2017 PM-04 42 26 6 6 0 0 19 84 8 16
2017 PM-05 42 25 33 0 0 0 0 67 0 12
2017 PM-06 45 27 15 8 1 0 4 75 9 104

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 20 8 4 12 1 4 74 17 180
2017 PM-01 55 19 7 2 7 0 9 81 10 42
2017 PM-04 58 13 16 6 0 0 6 76 7 16
2017 PM-05 62 38 0 0 0 0 0 100 0 13
2017 PM-06 48 17 8 5 18 1 3 67 24 105

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 31 12 3 1 1 7 83 4 179
2017 PM-01 48 33 7 2 0 0 9 89 3 42
2017 PM-04 48 33 14 0 0 0 5 86 0 15
2017 PM-05 31 46 23 0 0 0 0 77 0 13
2017 PM-06 48 27 12 4 1 1 7 81 5 105

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 22 42 21 10 0 0 27 31 179
2017 PM-01 10 26 42 17 5 0 0 36 22 42
2017 PM-04 7 39 39 16 0 0 0 45 16 16
2017 PM-05 0 15 69 15 0 0 0 15 15 13
2017 PM-06 3 18 39 24 16 0 0 21 40 104

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 29 42 13 5 1 2 18 39 180
2017 PM-01 5 22 40 21 7 0 5 30 28 42
2017 PM-04 0 29 39 19 13 0 0 32 29 16
2017 PM-05 8 15 69 8 0 0 0 8 23 13
2017 PM-06 12 35 39 9 4 1 1 13 47 105
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 25 23 13 16 5 0 19 81 179
2017 PM-01 12 26 26 14 17 5 0 13 87 42
2017 PM-04 19 26 29 13 13 0 0 19 81 16
2017 PM-05 17 33 25 8 17 0 0 17 83 12
2017 PM-06 20 24 21 12 16 7 0 22 78 105

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 20 135
2017 PM-01 12 35
2017 PM-04 28 13
2017 PM-06 23 75

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 35 135
2017 PM-01 32 35
2017 PM-04 28 13
2017 PM-06 39 75

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 20 135
2017 PM-01 23 35
2017 PM-04 24 13
2017 PM-06 15 75

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 37 135
2017 PM-01 57 35
2017 PM-04 68 13
2017 PM-06 24 75

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 10 135
2017 PM-01 6 35
2017 PM-04 14 13
2017 PM-06 11 75

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 46 135
2017 PM-01 31 35
2017 PM-04 32 13
2017 PM-06 56 75

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 5 55 22 6 2 9 132
2017 PM-01 6 65 20 3 3 3 34
2017 PM-04 0 54 22 16 0 8 13
2017 PM-05 0 60 30 0 0 10 10
2017 PM-06 6 51 22 7 3 11 72

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 20 17 17 27 2 9 31 50 138
2017 PM-01 6 23 17 14 26 3 11 34 46 35
2017 PM-04 0 24 32 8 30 6 0 25 40 13
2017 PM-05 20 10 10 20 30 0 10 33 56 10
2017 PM-06 9 20 14 19 27 1 9 32 52 77

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 1 8 13 17 55 3 4 9 77 137
2017 PM-01 3 11 9 12 60 6 0 15 76 35
2017 PM-04 0 0 8 30 62 0 0 0 92 13
2017 PM-05 0 0 10 10 70 0 10 0 89 10
2017 PM-06 0 9 16 16 50 3 7 10 72 76
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