2017 Public Service Employee Survey Results by Theme for Immigration and Refugee Board of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 59 37 4 0 0 0 0 96 0 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 30 65 0 5 0 0 0 95 5 20
2011 PE 34 52 7 3 3 0 0 86 7 29

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 41 46 4 8 0 0 0 88 8 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 74 21 4 0 0 0 0 96 0 24
2017 PE-04 72 28 0 0 0 0 0 100 0 11
2014 PE 65 25 10 0 0 0 0 90 0 20
2011 PE 62 28 7 3 0 0 0 90 3 29

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 62 34 4 0 0 0 0 96 0 24
2017 PE-04 63 37 0 0 0 0 0 100 0 11
2014 PE 55 30 15 0 0 0 0 85 0 20
2011 PE 48 45 3 3 0 0 0 93 3 29

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 46 54 0 0 0 0 0 100 0 24
2017 PE-04 45 55 0 0 0 0 0 100 0 11
2014 PE 50 35 5 10 0 0 0 85 10 20
2011 PE 38 45 17 0 0 0 0 83 0 29

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 46 50 4 0 0 0 0 96 0 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11
2014 PE 45 40 0 15 0 0 0 85 15 20
2011 PE 41 45 10 0 3 0 0 86 3 29

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 42 41 17 0 0 0 0 83 0 24
2017 PE-04 46 45 9 0 0 0 0 91 0 11
2014 PE 50 15 15 10 10 0 0 65 20 20
2011 PE 38 14 31 10 7 0 0 52 17 29
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 54 30 8 4 0 0 4 87 4 24
2017 PE-04 54 37 0 9 0 0 0 91 9 11
2014 PE 65 15 10 10 0 0 0 80 10 20
2011 PE 38 41 10 7 3 0 0 79 10 29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 33 50 4 13 0 0 0 83 13 24
2017 PE-04 45 36 9 11 0 0 0 81 11 11
2014 PE 60 20 5 15 0 0 0 80 15 20
2011 PE 48 31 10 7 3 0 0 79 10 29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 50 29 13 4 0 0 4 82 4 24
2017 PE-04 63 18 19 0 0 0 0 81 0 11
2014 PE 70 10 10 5 5 0 0 80 10 20

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 46 25 8 17 0 5 0 74 17 24
2017 PE-04 45 27 0 18 0 11 0 80 20 11
2014 PE 20 55 5 15 0 5 0 79 16 20
2011 PE 21 38 14 10 10 7 0 63 22 29

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 25 50 8 17 0 0 0 75 17 24
2017 PE-04 27 55 0 18 0 0 0 82 18 11
2014 PE 20 40 20 15 0 5 0 63 16 20
2011 PE 14 55 14 7 7 0 3 71 14 29

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 8 54 17 12 4 5 0 65 17 24
2017 PE-04 18 45 9 9 9 11 0 70 20 11
2014 PE 10 50 20 15 0 5 0 63 16 20
2011 PE 14 38 14 28 3 3 0 54 32 29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 12 50 8 17 4 9 0 68 23 24
2017 PE-04 27 45 0 9 9 11 0 80 20 11
2014 PE 25 30 15 25 0 5 0 58 26 20
2011 PE 24 48 10 10 3 3 0 75 14 29

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 4 58 17 12 4 5 0 65 17 24
2017 PE-04 9 54 18 9 0 11 0 70 10 11
2014 PE 20 30 20 20 5 5 0 53 26 20
2011 PE 17 55 14 10 3 0 0 72 14 29
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 37 38 8 17 0 0 0 75 17 24
2017 PE-04 45 46 0 9 0 0 0 91 9 11
2014 PE 50 30 5 15 0 0 0 80 15 20
2011 PE 31 48 10 7 3 0 0 79 10 29

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 46 38 12 4 0 0 0 83 4 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 21 25 13 8 4 21 8 64 17 24
2017 PE-04 18 9 19 18 9 18 9 37 37 11
2014 PE 30 30 0 25 0 5 10 71 29 20

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 50 38 4 4 0 0 4 91 4 24
2017 PE-04 54 37 0 9 0 0 0 91 9 11
2014 PE 60 20 15 5 0 0 0 80 5 20
2011 PE 38 45 3 10 3 0 0 83 14 29

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 46 42 12 0 0 0 0 88 0 24
2017 PE-04 45 37 18 0 0 0 0 82 0 11
2014 PE 60 30 5 5 0 0 0 90 5 20
2011 PE 45 45 3 0 7 0 0 90 7 29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 50 46 0 0 0 4 0 100 0 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11
2014 PE 60 15 10 10 0 0 5 79 11 20
2011 PE 66 24 3 0 7 0 0 90 7 29

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 54 37 5 0 0 0 4 95 0 24
2017 PE-04 54 36 11 0 0 0 0 89 0 11
2014 PE 65 20 15 0 0 0 0 85 0 20
2011 PE 41 48 0 10 0 0 0 90 10 29

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 62 38 0 0 0 0 0 100 0 24
2017 PE-04 63 37 0 0 0 0 0 100 0 11
2014 PE 50 40 10 0 0 0 0 90 0 20
2011 PE 59 31 10 0 0 0 0 90 0 29

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 74 26 0 0 0 0 0 100 0 24
2017 PE-04 72 28 0 0 0 0 0 100 0 11
2014 PE 55 40 5 0 0 0 0 95 0 20
2011 PE 48 48 3 0 0 0 0 97 0 29

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 29 50 12 4 0 5 0 83 4 24
2017 PE-04 36 45 0 9 0 11 0 90 10 11
2014 PE 25 50 5 15 5 0 0 75 20 20
2011 PE 36 32 11 11 7 0 4 70 19 28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 17 37 17 25 4 0 0 54 29 24
2017 PE-04 27 36 28 9 0 0 0 63 9 11
2014 PE 25 45 5 15 5 5 0 74 21 20
2011 PE 21 34 24 10 10 0 0 55 21 29

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 50 42 0 8 0 0 0 92 8 24
2017 PE-04 63 28 0 9 0 0 0 91 9 11
2014 PE 40 45 0 15 0 0 0 85 15 20
2011 PE 36 46 4 0 14 0 0 82 14 28

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 46 50 0 4 0 0 0 96 4 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11
2014 PE 55 35 5 5 0 0 0 90 5 20

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 41 42 8 8 0 0 0 83 8 24
2017 PE-04 63 37 0 0 0 0 0 100 0 11
2014 PE 60 20 5 15 0 0 0 80 15 20
2011 PE 43 39 7 4 7 0 0 82 11 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 12 59 25 0 0 4 0 74 0 24
2017 PE-04 18 55 18 0 0 9 0 80 0 11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 54 34 4 4 0 0 4 91 4 24
2017 PE-04 72 28 0 0 0 0 0 100 0 11
2014 PE 65 25 5 5 0 0 0 90 5 20
2011 PE 62 28 3 3 3 0 0 90 7 29

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 37 30 17 0 4 4 8 76 5 24
2017 PE-04 36 55 0 0 0 0 9 100 0 11
2014 PE 35 35 10 10 0 0 10 78 11 20
2011 PE 34 24 10 3 14 3 10 68 20 29

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 37 30 29 4 0 0 0 67 4 24
2017 PE-04 54 28 18 0 0 0 0 82 0 11
2014 PE 35 35 25 5 0 0 0 70 5 20
2011 PE 41 34 7 17 0 0 0 76 17 29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 83 17 0 0 0 0 0 100 0 24
2017 PE-04 89 11 0 0 0 0 0 100 0 11
2014 PE 75 15 10 0 0 0 0 90 0 20
2011 PE 79 17 0 3 0 0 0 97 3 29

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PE 30 33 37 24
2017 PE-04 37 36 27 11
2014 PE 35 20 45 20
2011 PE 48 21 31 29

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 PE 0 29 71 0 9999 0 14
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 63 33 0 4 0 0 0 96 4 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 60 25 10 5 0 0 0 85 5 20
2011 PE 64 29 4 4 0 0 0 93 4 28

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 29 63 4 4 0 0 0 92 4 24
2017 PE-04 36 64 0 0 0 0 0 100 0 11
2014 PE 35 40 10 15 0 0 0 75 15 20
2011 PE 39 50 4 4 4 0 0 89 7 28

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 12 41 30 8 4 0 4 13 56 24
2017 PE-04 9 9 46 18 9 0 9 29 20 11
2014 PE 5 25 30 20 10 0 10 33 33 20
2011 PE 14 45 24 10 7 0 0 17 59 29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 0 17 46 21 8 8 0 32 18 24
2017 PE-04 0 0 55 18 18 9 0 39 0 11
2014 PE 5 25 20 30 5 0 15 41 35 20
2011 PE 0 17 34 31 10 0 7 44 19 29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 17 17 37 21 4 0 4 26 35 24
2017 PE-04 19 18 27 18 9 0 9 29 41 11
2014 PE 0 47 26 5 11 0 11 18 53 19
2011 PE 24 31 31 14 0 0 0 14 55 29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 0 21 37 25 12 0 4 39 22 24
2017 PE-04 0 19 36 9 27 0 9 39 21 11
2014 PE 5 0 32 42 16 0 5 61 6 19
2011 PE 3 14 55 21 7 0 0 28 17 29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 0 47 17 22 9 5 0 32 50 23
2017 PE-04 0 29 10 29 20 12 0 56 33 10
2014 PE 15 25 25 20 5 0 10 28 44 20
2011 PE 21 14 41 14 7 3 0 21 36 29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 9 29 41 12 8 0 0 21 38 24
2017 PE-04 19 18 27 18 18 0 0 36 37 11
2014 PE 0 10 35 20 20 0 15 47 12 20
2011 PE 7 14 38 24 14 0 3 39 21 29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 8 30 41 12 4 0 4 17 40 24
2017 PE-04 9 19 45 18 9 0 0 27 28 11
2014 PE 0 20 50 10 15 0 5 26 21 20

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 74 21 0 0 5 0 0 95 5 24
2017 PE-04 63 27 0 0 11 0 0 89 11 11
2014 PE 70 25 0 5 0 0 0 95 5 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 83 17 0 0 0 0 0 100 0 24
2017 PE-04 63 37 0 0 0 0 0 100 0 11
2014 PE 65 25 5 5 0 0 0 90 5 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 50 38 8 0 0 4 0 91 0 24
2017 PE-04 54 37 9 0 0 0 0 91 0 11
2014 PE 55 35 5 0 0 5 0 95 0 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 42 58 0 0 0 0 0 100 0 24
2017 PE-04 46 54 0 0 0 0 0 100 0 11
2014 PE 65 30 5 0 0 0 0 95 0 20
2011 PE 38 38 14 0 7 3 0 79 7 29

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 58 42 0 0 0 0 0 100 0 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11
2014 PE 80 15 5 0 0 0 0 95 0 20
2011 PE 48 41 3 3 3 0 0 90 7 29

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 33 46 0 8 0 9 4 90 10 24
2017 PE-04 27 45 0 9 0 19 0 89 11 11
2014 PE 30 45 10 5 0 0 10 83 6 20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 37 54 0 0 0 8 0 100 0 24
2017 PE-04 36 55 0 0 0 9 0 100 0 11
2014 PE 45 25 20 0 0 5 5 78 0 20
2011 PE 41 45 7 3 0 3 0 89 4 29

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 71 25 4 0 0 0 0 96 0 24
2017 PE-04 82 18 0 0 0 0 0 100 0 11
2014 PE 70 25 0 5 0 0 0 95 5 20
2011 PE 62 21 10 3 0 0 3 86 4 29

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 46 46 4 0 0 5 0 96 0 24
2017 PE-04 63 27 0 0 0 11 0 100 0 11
2014 PE 30 45 20 0 0 5 0 79 0 20
2011 PE 34 28 21 3 3 10 0 69 8 29

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 21 38 17 8 4 8 4 67 14 24
2017 PE-04 36 37 9 9 0 9 0 80 10 11
2014 PE 25 40 5 15 5 5 5 72 22 20
2011 PE 24 24 7 10 14 14 7 61 30 29

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 50 46 0 4 0 0 0 96 4 24
2017 PE-04 63 37 0 0 0 0 0 100 0 11
2014 PE 40 50 5 5 0 0 0 90 5 20
2011 PE 38 48 3 3 7 0 0 86 10 29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 67 25 8 0 0 0 0 92 0 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 60 10 10 10 10 0 0 70 20 20
2011 PE 50 36 0 14 0 0 0 86 14 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 63 33 4 0 0 0 0 96 0 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 60 30 10 0 0 0 0 90 0 20

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 75 25 0 0 0 0 0 100 0 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 75 20 0 5 0 0 0 95 5 20
2011 PE 79 14 4 0 0 0 4 96 0 28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 79 4 8 8 0 0 0 83 8 24
2017 PE-04 82 9 0 9 0 0 0 91 9 11
2014 PE 55 35 5 5 0 0 0 90 5 20
2011 PE 62 17 10 3 7 0 0 79 10 29

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 88 4 4 4 0 0 0 92 4 24
2017 PE-04 91 9 0 0 0 0 0 100 0 11
2014 PE 80 10 0 5 0 0 5 95 5 20
2011 PE 76 21 0 3 0 0 0 97 3 29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 92 4 4 0 0 0 0 96 0 24
2017 PE-04 100 0 0 0 0 0 0 100 0 11
2014 PE 95 0 5 0 0 0 0 95 0 20
2011 PE 100 0 0 0 0 0 0 100 0 29

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 62 21 8 4 0 5 0 87 4 24
2017 PE-04 45 45 0 0 0 11 0 100 0 11
2014 PE 45 25 15 10 0 0 5 74 11 20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 75 25 0 0 0 0 0 100 0 24
2017 PE-04 64 36 0 0 0 0 0 100 0 11
2014 PE 85 10 5 0 0 0 0 95 0 20
2011 PE 83 17 0 0 0 0 0 100 0 29

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 21 46 8 0 0 21 4 89 0 24
2017 PE-04 18 45 0 0 0 28 9 100 0 11
2014 PE 5 40 15 5 0 15 20 69 8 20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 41 42 12 4 0 0 0 83 4 24
2017 PE-04 36 55 0 9 0 0 0 91 9 11
2014 PE 25 45 5 0 0 20 5 93 0 20
2011 PE 21 50 18 7 4 0 0 71 11 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PE 0 100 24
2017 PE-04 0 100 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 29 29 8 0 0 30 4 88 0 24
2017 PE-04 27 27 0 0 0 37 9 100 0 11
2014 PE 20 40 10 5 0 20 5 80 7 20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 41 50 4 4 0 0 0 92 4 24
2017 PE-04 45 46 0 9 0 0 0 91 9 11
2014 PE 45 25 15 0 0 15 0 82 0 20
2011 PE 39 39 11 4 0 7 0 85 4 28

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PE 25 75 24

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 25 42 4 0 4 0 25 89 6 24
2017 PE-04 18 64 0 0 0 0 18 100 0 11
2014 PE 45 15 5 0 0 0 35 92 0 20
2011 PE 34 34 0 3 3 0 24 91 9 29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 8 41 4 8 0 30 8 80 13 24
2017 PE-04 0 45 0 9 0 37 9 83 17 11
2014 PE 25 25 20 0 0 5 25 71 0 20
2011 PE 17 38 17 3 0 7 17 73 5 29

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 50 26 4 0 0 0 21 95 0 24
2017 PE-04 54 37 0 0 0 0 9 100 0 11
2014 PE 30 20 10 0 0 0 40 83 0 20
2011 PE 66 7 10 3 0 3 10 84 4 29

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 41 21 8 0 0 17 12 88 0 24
2017 PE-04 36 18 9 0 0 37 0 86 0 11
2014 PE 20 35 5 0 0 5 35 92 0 20
2011 PE 48 24 10 0 0 0 17 88 0 29
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 62 21 0 8 5 0 4 86 14 24
2017 PE-04 81 9 0 0 11 0 0 89 11 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 62 21 4 4 5 0 4 86 9 24
2017 PE-04 63 18 9 0 11 0 0 81 11 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 21 50 17 12 0 0 0 71 12 24
2017 PE-04 27 64 0 9 0 0 0 91 9 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 21 59 0 17 0 4 0 83 17 24
2017 PE-04 27 46 0 18 0 9 0 80 20 11

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 22 22 17 13 22 0 4 46 36 23
2017 PE-04 39 31 10 0 20 0 0 71 20 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 12 13 29 29 12 0 4 27 43 24
2017 PE-04 18 11 18 36 9 0 9 31 49 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 13 31 26 22 4 0 4 46 27 23
2017 PE-04 20 21 29 10 10 0 10 45 22 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 9 22 35 26 4 0 4 32 32 23
2017 PE-04 20 21 29 20 0 0 10 45 22 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 43 22 9 9 0 0 17 79 10 23
2017 PE-04 29 41 10 0 0 0 20 88 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 37 33 17 8 5 0 0 70 13 24
2017 PE-04 36 27 27 0 11 0 0 63 11 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 33 34 21 8 4 0 0 67 12 24
2017 PE-04 45 28 9 9 9 0 0 73 18 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 17 30 29 21 4 0 0 46 25 24
2017 PE-04 36 37 9 18 0 0 0 73 18 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 29 29 30 8 4 0 0 58 12 24
2017 PE-04 36 18 37 9 0 0 0 54 9 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 12 29 38 12 8 0 0 41 21 24
2017 PE-04 18 18 46 18 0 0 0 36 18 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 79 13 4 4 0 0 0 92 4 24
2017 PE-04 81 19 0 0 0 0 0 100 0 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 79 8 0 0 0 0 12 100 0 24
2017 PE-04 82 0 0 0 0 0 18 100 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 67 21 0 0 0 0 12 100 0 24
2017 PE-04 73 9 0 0 0 0 18 100 0 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 58 25 8 0 5 0 4 86 5 24
2017 PE-04 36 27 18 0 11 0 9 69 12 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 58 17 8 0 0 0 17 90 0 24
2017 PE-04 45 9 9 0 0 0 37 86 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 70 4 12 0 0 0 13 86 0 24
2017 PE-04 54 0 27 0 0 0 19 67 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 83 8 4 0 0 0 4 96 0 24
2017 PE-04 91 0 0 0 0 0 9 100 0 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 59 12 17 8 0 0 4 74 9 24
2017 PE-04 46 0 36 18 0 0 0 46 18 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 4 26 62 8 0 0 0 30 8 24
2017 PE-04 9 37 54 0 0 0 0 46 0 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 0 12 46 21 17 0 4 39 13 24
2017 PE-04 0 9 46 9 27 0 9 39 10 11
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 42 17 25 4 4 0 8 46 54 24
2017 PE-04 55 18 9 9 9 0 0 55 45 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PE 17 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PE 42 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PE 17 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PE 67 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PE 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PE 58 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PE 0 45 27 18 0 9 11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 17 50 0 17 0 0 17 80 20 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PE 0 0 8 25 67 0 0 0 92 12
Report a problem or mistake on this page
Date modified: