2017 Public Service Employee Survey Results by Theme for Immigration and Refugee Board of Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 45 7 6 3 0 0 84 8 376
2017 Language requirement of position - Unilingual English 39 39 10 7 4 1 0 78 12 212
2017 Language requirement of position - Either English or French 48 46 5 0 1 0 0 94 1 86
2014 Language requirement of position - Bilingual 34 46 10 6 2 1 0 81 8 364
2014 Language requirement of position - Unilingual English 35 41 12 7 5 0 0 76 12 249
2014 Language requirement of position - Either English or French 50 27 11 7 3 0 1 78 10 88
2011 Language requirement of position - Bilingual 35 43 12 7 3 0 0 78 10 363
2011 Language requirement of position - Unilingual English 32 40 11 9 8 0 0 72 17 257
2011 Language requirement of position - Either English or French 49 33 10 5 4 0 0 82 8 106
2008 Language requirement of position - Bilingual 40 32 17 7 4 0 0 72 11 355
2008 Language requirement of position - Unilingual English 38 41 9 5 7 0 0 79 12 209
2008 Language requirement of position - Either English or French 63 21 11 1 4 0 0 84 5 70

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 36 11 13 5 1 0 70 18 375
2017 Language requirement of position - Unilingual English 29 39 7 9 15 1 0 69 24 211
2017 Language requirement of position - Either English or French 35 35 8 10 11 1 0 71 21 86

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 34 6 2 0 0 0 92 2 371
2017 Language requirement of position - Unilingual English 54 35 8 3 1 0 0 89 4 215
2017 Language requirement of position - Either English or French 69 27 4 0 0 0 0 96 0 87
2014 Language requirement of position - Bilingual 62 30 6 1 1 1 0 92 1 364
2014 Language requirement of position - Unilingual English 64 25 7 2 2 0 0 89 4 248
2014 Language requirement of position - Either English or French 74 20 3 1 2 0 0 93 4 88
2011 Language requirement of position - Bilingual 59 30 8 3 0 0 0 89 3 363
2011 Language requirement of position - Unilingual English 62 27 6 3 2 0 0 89 6 256
2011 Language requirement of position - Either English or French 69 25 5 1 0 0 0 95 1 106

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 42 6 4 2 0 0 87 6 374
2017 Language requirement of position - Unilingual English 40 40 11 7 2 0 0 80 9 213
2017 Language requirement of position - Either English or French 46 49 1 2 1 0 0 95 4 87
2014 Language requirement of position - Bilingual 46 39 10 2 2 1 0 86 4 363
2014 Language requirement of position - Unilingual English 41 35 12 8 4 1 0 77 12 249
2014 Language requirement of position - Either English or French 52 34 10 2 1 0 0 86 3 88
2011 Language requirement of position - Bilingual 43 41 10 4 2 0 0 84 6 364
2011 Language requirement of position - Unilingual English 35 42 12 6 5 0 0 77 11 259
2011 Language requirement of position - Either English or French 49 34 9 4 3 0 1 84 7 106
2008 Language requirement of position - Bilingual 45 36 11 4 3 0 0 81 7 356
2008 Language requirement of position - Unilingual English 44 39 9 4 4 0 0 83 8 210
2008 Language requirement of position - Either English or French 64 27 4 3 2 0 0 92 5 73

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 31 15 9 4 1 0 72 13 375
2017 Language requirement of position - Unilingual English 36 29 22 8 5 0 0 65 13 215
2017 Language requirement of position - Either English or French 35 35 16 8 6 0 0 69 14 87
2014 Language requirement of position - Bilingual 33 39 13 9 4 1 0 73 13 364
2014 Language requirement of position - Unilingual English 29 31 19 15 7 0 0 60 22 249
2014 Language requirement of position - Either English or French 38 31 15 11 5 1 0 70 15 88
2011 Language requirement of position - Bilingual 24 38 24 9 4 1 0 63 13 364
2011 Language requirement of position - Unilingual English 23 31 20 14 12 0 0 54 26 257
2011 Language requirement of position - Either English or French 29 32 17 20 2 0 1 61 22 106

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 36 11 8 3 1 0 78 11 374
2017 Language requirement of position - Unilingual English 37 32 18 7 7 0 0 69 14 213
2017 Language requirement of position - Either English or French 36 39 11 8 7 0 0 74 15 87
2014 Language requirement of position - Bilingual 32 42 11 10 4 0 0 75 14 363
2014 Language requirement of position - Unilingual English 32 30 18 15 5 0 0 62 20 249
2014 Language requirement of position - Either English or French 39 33 11 11 6 0 0 72 17 88
2011 Language requirement of position - Bilingual 26 44 16 10 3 0 0 71 13 365
2011 Language requirement of position - Unilingual English 22 35 18 14 11 0 0 58 24 258
2011 Language requirement of position - Either English or French 30 34 18 15 3 0 1 64 18 106
2008 Language requirement of position - Bilingual 32 39 14 10 4 2 0 72 14 357
2008 Language requirement of position - Unilingual English 29 40 12 12 6 0 0 69 18 211
2008 Language requirement of position - Either English or French 48 29 11 8 4 0 0 77 12 73

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 32 14 9 6 4 0 69 16 376
2017 Language requirement of position - Unilingual English 32 28 20 10 7 3 1 62 18 213
2017 Language requirement of position - Either English or French 28 29 23 11 5 2 2 60 16 87
2014 Language requirement of position - Bilingual 35 27 17 10 7 4 0 65 18 364
2014 Language requirement of position - Unilingual English 26 20 20 17 11 5 1 49 29 248
2014 Language requirement of position - Either English or French 32 23 21 10 6 6 2 60 17 88
2011 Language requirement of position - Bilingual 27 30 18 12 8 5 0 60 21 362
2011 Language requirement of position - Unilingual English 24 24 19 9 17 5 2 52 28 258
2011 Language requirement of position - Either English or French 26 29 18 17 6 1 3 58 24 106
2008 Language requirement of position - Bilingual 31 30 16 8 7 6 1 65 17 357
2008 Language requirement of position - Unilingual English 24 26 15 15 12 6 2 55 29 210
2008 Language requirement of position - Either English or French 36 13 14 14 7 2 15 58 25 73
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 32 9 6 2 3 1 82 8 375
2017 Language requirement of position - Unilingual English 46 28 10 7 5 3 0 78 12 215
2017 Language requirement of position - Either English or French 55 31 8 4 2 0 0 86 6 87
2014 Language requirement of position - Bilingual 47 30 11 7 2 3 1 80 9 364
2014 Language requirement of position - Unilingual English 47 32 12 2 4 2 1 81 7 249
2014 Language requirement of position - Either English or French 45 29 14 5 5 0 2 76 10 88
2011 Language requirement of position - Bilingual 35 36 13 8 4 3 1 74 12 365
2011 Language requirement of position - Unilingual English 42 30 14 7 6 1 1 73 13 257
2011 Language requirement of position - Either English or French 43 28 15 8 6 1 0 71 13 106
2008 Language requirement of position - Bilingual 46 25 14 4 7 4 0 75 11 356
2008 Language requirement of position - Unilingual English 35 29 14 9 6 5 1 69 16 211
2008 Language requirement of position - Either English or French 50 24 13 3 7 2 1 76 11 73

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 37 9 7 2 1 1 81 10 374
2017 Language requirement of position - Unilingual English 44 33 9 7 5 1 0 78 13 215
2017 Language requirement of position - Either English or French 52 34 7 4 3 0 0 86 7 87
2014 Language requirement of position - Bilingual 43 33 11 9 3 0 1 77 12 363
2014 Language requirement of position - Unilingual English 44 31 13 7 4 0 0 75 11 249
2014 Language requirement of position - Either English or French 47 32 9 9 2 0 1 80 11 88
2011 Language requirement of position - Bilingual 35 35 11 13 5 0 0 70 18 363
2011 Language requirement of position - Unilingual English 40 35 9 9 7 0 0 75 16 258
2011 Language requirement of position - Either English or French 36 38 9 10 5 2 1 76 15 105
2008 Language requirement of position - Bilingual 42 33 10 8 6 1 0 75 14 356
2008 Language requirement of position - Unilingual English 37 30 13 9 9 2 0 68 19 211
2008 Language requirement of position - Either English or French 41 39 4 5 7 2 1 82 13 73

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 27 9 8 3 1 1 81 11 375
2017 Language requirement of position - Unilingual English 54 20 13 5 7 0 0 75 12 214
2017 Language requirement of position - Either English or French 61 31 3 3 1 0 0 92 5 87
2014 Language requirement of position - Bilingual 49 30 9 7 4 1 0 80 11 364
2014 Language requirement of position - Unilingual English 50 28 9 6 6 0 0 79 12 249
2014 Language requirement of position - Either English or French 49 34 14 1 1 1 0 84 2 88

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 38 14 10 4 8 0 70 15 376
2017 Language requirement of position - Unilingual English 31 29 17 8 9 7 0 64 18 215
2017 Language requirement of position - Either English or French 38 31 17 6 5 4 0 72 11 86
2014 Language requirement of position - Bilingual 21 37 15 12 3 11 0 65 17 364
2014 Language requirement of position - Unilingual English 29 28 20 8 6 8 0 63 15 249
2014 Language requirement of position - Either English or French 33 33 16 8 3 7 0 71 12 88
2011 Language requirement of position - Bilingual 20 32 23 9 8 8 0 56 19 363
2011 Language requirement of position - Unilingual English 16 30 20 8 16 8 1 51 27 259
2011 Language requirement of position - Either English or French 23 27 22 11 10 4 2 54 23 105

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 34 16 17 5 4 0 60 24 376
2017 Language requirement of position - Unilingual English 22 33 15 17 11 2 0 56 29 214
2017 Language requirement of position - Either English or French 28 36 10 18 8 1 0 64 26 86
2014 Language requirement of position - Bilingual 17 35 18 16 8 5 1 56 26 364
2014 Language requirement of position - Unilingual English 22 28 20 17 10 3 0 51 28 248
2014 Language requirement of position - Either English or French 33 25 19 12 6 3 1 61 19 88
2011 Language requirement of position - Bilingual 18 32 21 14 9 5 1 53 24 361
2011 Language requirement of position - Unilingual English 13 30 24 8 21 3 0 45 30 257
2011 Language requirement of position - Either English or French 19 31 15 18 12 3 1 52 32 105
2008 Language requirement of position - Bilingual 24 29 22 11 8 5 0 56 20 354
2008 Language requirement of position - Unilingual English 16 35 19 12 12 5 1 54 25 211
2008 Language requirement of position - Either English or French 34 21 24 7 9 4 2 58 17 73

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 31 19 18 7 8 0 52 27 375
2017 Language requirement of position - Unilingual English 14 32 17 20 13 5 0 48 34 215
2017 Language requirement of position - Either English or French 18 33 12 20 10 6 0 54 33 86
2014 Language requirement of position - Bilingual 11 29 23 18 10 9 0 44 31 362
2014 Language requirement of position - Unilingual English 15 24 22 21 12 6 0 42 35 249
2014 Language requirement of position - Either English or French 27 22 20 14 10 6 1 53 25 88
2011 Language requirement of position - Bilingual 11 32 25 15 9 9 0 47 26 364
2011 Language requirement of position - Unilingual English 6 30 20 21 16 7 0 39 40 255
2011 Language requirement of position - Either English or French 16 28 19 22 8 4 2 46 33 106
2008 Language requirement of position - Bilingual 14 29 22 19 6 9 0 48 28 355
2008 Language requirement of position - Unilingual English 9 27 21 16 14 12 0 42 34 211
2008 Language requirement of position - Either English or French 23 19 23 16 7 12 0 47 27 73

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 31 17 11 9 8 0 58 23 376
2017 Language requirement of position - Unilingual English 18 32 12 15 15 7 0 53 33 215
2017 Language requirement of position - Either English or French 23 36 12 9 11 8 0 65 22 87
2014 Language requirement of position - Bilingual 15 29 20 15 11 10 0 49 29 363
2014 Language requirement of position - Unilingual English 15 29 16 17 15 8 0 47 35 249
2014 Language requirement of position - Either English or French 34 18 16 14 9 8 1 57 26 88
2011 Language requirement of position - Bilingual 16 31 19 12 11 12 0 53 26 363
2011 Language requirement of position - Unilingual English 8 28 21 13 22 8 0 40 38 256
2011 Language requirement of position - Either English or French 13 31 14 21 15 6 1 47 38 106
2008 Language requirement of position - Bilingual 16 29 17 16 9 12 0 51 29 354
2008 Language requirement of position - Unilingual English 12 27 19 12 16 12 0 45 33 211
2008 Language requirement of position - Either English or French 25 27 13 13 10 12 0 59 26 73

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 38 17 17 6 6 0 57 25 375
2017 Language requirement of position - Unilingual English 14 29 16 23 15 3 0 45 39 215
2017 Language requirement of position - Either English or French 20 43 8 16 9 4 0 66 26 86
2014 Language requirement of position - Bilingual 14 33 22 16 9 5 0 50 27 363
2014 Language requirement of position - Unilingual English 14 27 19 20 16 4 0 43 37 248
2014 Language requirement of position - Either English or French 26 31 12 16 12 2 1 59 29 88
2011 Language requirement of position - Bilingual 14 42 17 16 8 2 0 57 25 364
2011 Language requirement of position - Unilingual English 8 31 20 19 18 4 0 41 39 257
2011 Language requirement of position - Either English or French 14 33 16 20 12 6 0 49 34 106
2008 Language requirement of position - Bilingual 17 39 16 16 8 4 0 58 25 356
2008 Language requirement of position - Unilingual English 14 31 16 23 13 2 0 46 37 210
2008 Language requirement of position - Either English or French 23 33 8 19 9 7 0 61 30 73
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 35 12 15 7 1 0 65 23 376
2017 Language requirement of position - Unilingual English 25 36 8 14 17 0 0 61 30 213
2017 Language requirement of position - Either English or French 32 34 10 12 12 0 0 66 24 86
2014 Language requirement of position - Bilingual 27 40 14 12 7 1 0 67 19 364
2014 Language requirement of position - Unilingual English 20 32 20 15 13 0 0 52 28 249
2014 Language requirement of position - Either English or French 25 35 15 13 12 0 0 60 25 88
2011 Language requirement of position - Bilingual 24 35 18 14 8 1 0 59 22 362
2011 Language requirement of position - Unilingual English 16 32 15 19 16 0 0 48 36 259
2011 Language requirement of position - Either English or French 18 34 13 17 18 0 0 52 35 106

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 46 12 6 4 0 0 78 10 376
2017 Language requirement of position - Unilingual English 30 46 10 8 6 0 0 76 14 213
2017 Language requirement of position - Either English or French 41 43 11 2 3 0 0 84 5 85

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 25 16 12 8 20 4 53 26 374
2017 Language requirement of position - Unilingual English 9 23 20 16 17 13 3 38 39 215
2017 Language requirement of position - Either English or French 9 17 20 18 12 20 5 34 39 86
2014 Language requirement of position - Bilingual 18 26 18 13 11 12 3 51 28 364
2014 Language requirement of position - Unilingual English 12 25 18 19 16 8 1 41 39 249
2014 Language requirement of position - Either English or French 17 22 20 13 13 13 3 46 31 88

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 36 11 9 3 1 1 77 12 375
2017 Language requirement of position - Unilingual English 36 38 9 8 7 0 1 75 16 215
2017 Language requirement of position - Either English or French 42 37 14 4 2 0 1 80 6 87
2014 Language requirement of position - Bilingual 38 34 12 9 4 1 2 74 13 364
2014 Language requirement of position - Unilingual English 32 37 14 10 7 0 0 70 16 249
2014 Language requirement of position - Either English or French 37 36 12 7 8 0 1 74 14 88
2011 Language requirement of position - Bilingual 32 35 17 9 6 0 1 67 15 364
2011 Language requirement of position - Unilingual English 35 30 14 12 8 0 1 65 21 258
2011 Language requirement of position - Either English or French 36 33 13 11 5 0 2 70 16 106
2008 Language requirement of position - Bilingual 35 36 12 9 7 1 0 72 16 355
2008 Language requirement of position - Unilingual English 33 26 17 11 10 1 1 60 22 211
2008 Language requirement of position - Either English or French 41 24 11 8 12 0 4 68 21 73

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 30 6 11 6 6 10 73 20 104
2017 Language requirement of position - Unilingual English 28 32 14 18 0 0 6 65 20 27
2014 Language requirement of position - Bilingual 26 45 10 11 3 2 3 75 15 95
2014 Language requirement of position - Unilingual English 36 34 14 9 3 3 0 73 12 34

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 41 9 6 3 2 1 80 10 376
2017 Language requirement of position - Unilingual English 27 31 15 17 7 2 0 60 25 214
2017 Language requirement of position - Either English or French 36 32 6 18 7 1 0 69 25 87
2014 Language requirement of position - Bilingual 33 45 11 8 2 1 0 78 10 363
2014 Language requirement of position - Unilingual English 25 36 12 19 6 1 1 63 26 249
2014 Language requirement of position - Either English or French 29 43 13 10 5 0 0 72 15 88
2011 Language requirement of position - Bilingual 34 38 13 9 4 1 0 74 14 363
2011 Language requirement of position - Unilingual English 26 30 14 18 10 2 1 57 29 259
2011 Language requirement of position - Either English or French 26 40 11 14 6 1 2 68 20 106
2008 Language requirement of position - Bilingual 33 39 12 10 2 2 1 74 13 354
2008 Language requirement of position - Unilingual English 30 35 13 14 6 1 1 66 21 211
2008 Language requirement of position - Either English or French 28 32 11 15 10 0 4 62 26 73

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 32 11 8 5 13 1 73 15 375
2017 Language requirement of position - Unilingual English 23 30 15 13 9 7 2 59 24 214
2017 Language requirement of position - Either English or French 25 19 10 23 11 9 4 50 39 86
2014 Language requirement of position - Bilingual 36 28 13 9 5 8 1 70 16 364
2014 Language requirement of position - Unilingual English 23 28 19 15 9 6 1 54 25 249
2014 Language requirement of position - Either English or French 26 28 19 9 9 7 1 59 20 88
2011 Language requirement of position - Bilingual 34 25 13 12 8 7 1 64 22 364
2011 Language requirement of position - Unilingual English 18 30 14 10 20 8 1 52 32 258
2011 Language requirement of position - Either English or French 16 24 14 21 16 7 2 45 40 105
2008 Language requirement of position - Bilingual 32 30 13 12 5 8 1 68 19 354
2008 Language requirement of position - Unilingual English 30 21 16 10 12 7 4 57 25 211
2008 Language requirement of position - Either English or French 25 25 16 10 13 6 5 56 26 73

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 40 11 9 4 1 1 76 13 376
2017 Language requirement of position - Unilingual English 29 44 12 11 4 0 0 73 15 214
2017 Language requirement of position - Either English or French 37 44 6 9 3 0 0 81 13 87
2014 Language requirement of position - Bilingual 32 41 14 9 3 0 0 73 13 364
2014 Language requirement of position - Unilingual English 30 38 13 14 6 0 0 67 20 248
2014 Language requirement of position - Either English or French 37 41 10 9 3 0 0 78 12 88
2011 Language requirement of position - Bilingual 29 40 14 11 3 1 1 71 14 364
2011 Language requirement of position - Unilingual English 27 33 15 13 10 0 0 61 24 257
2011 Language requirement of position - Either English or French 37 31 13 13 3 0 2 70 16 106
2008 Language requirement of position - Bilingual 34 35 17 9 4 0 1 70 13 357
2008 Language requirement of position - Unilingual English 26 45 11 11 6 0 1 72 17 210
2008 Language requirement of position - Either English or French 54 27 6 8 5 0 0 81 12 73

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 36 7 8 2 0 0 84 9 374
2017 Language requirement of position - Unilingual English 48 34 7 6 4 0 1 83 10 214
2017 Language requirement of position - Either English or French 52 31 6 10 0 0 0 83 10 86
2014 Language requirement of position - Bilingual 41 41 11 4 2 0 1 83 6 364
2014 Language requirement of position - Unilingual English 41 30 13 10 6 0 0 71 16 249
2014 Language requirement of position - Either English or French 54 29 8 8 2 0 0 83 10 88
2011 Language requirement of position - Bilingual 42 38 11 7 2 0 0 80 9 364
2011 Language requirement of position - Unilingual English 38 35 12 7 8 0 0 73 15 258
2011 Language requirement of position - Either English or French 58 26 6 4 6 1 0 84 10 106
2008 Language requirement of position - Bilingual 39 39 10 8 4 0 0 78 12 357
2008 Language requirement of position - Unilingual English 42 36 9 9 4 0 0 78 13 210
2008 Language requirement of position - Either English or French 61 25 8 4 3 0 0 86 6 73

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 29 7 6 4 0 0 83 10 374
2017 Language requirement of position - Unilingual English 52 32 5 5 5 1 0 84 11 215
2017 Language requirement of position - Either English or French 62 30 2 4 2 0 0 91 6 86
2014 Language requirement of position - Bilingual 49 39 5 5 2 0 0 88 7 364
2014 Language requirement of position - Unilingual English 44 32 9 7 7 0 0 77 15 248
2014 Language requirement of position - Either English or French 60 23 8 5 3 0 0 84 8 88
2011 Language requirement of position - Bilingual 40 40 9 7 4 0 0 81 10 362
2011 Language requirement of position - Unilingual English 43 35 6 7 9 0 0 78 15 258
2011 Language requirement of position - Either English or French 61 19 9 5 6 0 0 80 11 106
2008 Language requirement of position - Bilingual 42 39 7 8 4 1 1 82 11 357
2008 Language requirement of position - Unilingual English 45 33 12 4 7 0 0 78 10 210
2008 Language requirement of position - Either English or French 61 25 5 3 5 0 0 86 8 73

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 35 19 11 5 5 1 63 17 373
2017 Language requirement of position - Unilingual English 20 27 17 15 16 5 0 49 33 215
2017 Language requirement of position - Either English or French 20 26 22 15 11 4 2 49 28 87
2014 Language requirement of position - Bilingual 21 39 17 12 6 5 1 64 18 364
2014 Language requirement of position - Unilingual English 15 18 22 18 20 4 3 36 40 249
2014 Language requirement of position - Either English or French 25 18 19 14 17 3 5 46 33 88
2011 Language requirement of position - Bilingual 19 35 16 15 12 3 1 56 28 363
2011 Language requirement of position - Unilingual English 10 21 17 19 28 2 2 33 49 258
2011 Language requirement of position - Either English or French 14 21 22 19 17 2 6 37 39 106
2008 Language requirement of position - Bilingual 19 32 19 15 10 4 1 54 26 356
2008 Language requirement of position - Unilingual English 15 22 17 22 20 5 0 39 43 209
2008 Language requirement of position - Either English or French 22 26 20 13 12 3 5 52 27 73

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 25 16 17 15 4 5 47 35 375
2017 Language requirement of position - Unilingual English 13 22 18 18 24 2 3 37 44 215
2017 Language requirement of position - Either English or French 16 17 14 16 30 4 3 35 49 87
2014 Language requirement of position - Bilingual 15 28 15 18 17 5 4 47 37 364
2014 Language requirement of position - Unilingual English 10 17 15 20 32 3 4 28 56 249
2014 Language requirement of position - Either English or French 20 14 20 16 24 1 4 36 43 88
2011 Language requirement of position - Bilingual 14 21 20 21 20 1 3 36 43 363
2011 Language requirement of position - Unilingual English 7 18 13 19 37 1 5 27 60 257
2011 Language requirement of position - Either English or French 11 18 13 17 28 2 11 34 51 106
2008 Language requirement of position - Bilingual 15 25 15 20 17 4 3 44 40 357
2008 Language requirement of position - Unilingual English 7 22 15 18 30 5 3 32 52 209
2008 Language requirement of position - Either English or French 14 31 12 12 21 1 9 50 37 73

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 40 10 11 5 0 0 74 16 372
2017 Language requirement of position - Unilingual English 30 40 10 9 10 0 0 70 19 215
2017 Language requirement of position - Either English or French 35 42 10 7 5 1 0 78 11 87
2014 Language requirement of position - Bilingual 27 42 11 13 5 1 0 71 18 363
2014 Language requirement of position - Unilingual English 22 43 12 12 10 0 0 65 22 249
2014 Language requirement of position - Either English or French 26 40 15 11 7 0 0 67 19 88
2011 Language requirement of position - Bilingual 29 41 12 11 7 0 0 70 18 361
2011 Language requirement of position - Unilingual English 23 38 15 13 11 0 0 61 24 258
2011 Language requirement of position - Either English or French 29 34 9 14 14 0 1 63 28 106

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 40 10 10 4 0 0 76 14 374
2017 Language requirement of position - Unilingual English 36 31 15 12 5 1 0 67 17 215
2017 Language requirement of position - Either English or French 37 36 9 12 5 0 1 74 16 87
2014 Language requirement of position - Bilingual 33 36 16 9 4 0 1 70 14 362
2014 Language requirement of position - Unilingual English 26 35 17 11 12 0 0 61 23 249
2014 Language requirement of position - Either English or French 31 37 12 14 6 0 0 68 20 88

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 38 12 12 4 0 0 71 16 373
2017 Language requirement of position - Unilingual English 30 35 13 15 7 0 0 65 22 215
2017 Language requirement of position - Either English or French 32 39 9 10 8 1 0 73 18 87
2014 Language requirement of position - Bilingual 33 40 13 10 4 0 0 73 13 364
2014 Language requirement of position - Unilingual English 29 34 18 9 10 0 0 63 19 249
2014 Language requirement of position - Either English or French 32 31 15 12 10 0 0 64 22 88
2011 Language requirement of position - Bilingual 33 39 13 10 4 1 1 73 14 363
2011 Language requirement of position - Unilingual English 29 40 15 10 5 0 0 69 16 256
2011 Language requirement of position - Either English or French 30 39 13 13 4 0 0 69 18 105

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 38 17 10 4 6 1 68 15 375
2017 Language requirement of position - Unilingual English 19 36 21 12 8 4 0 57 20 214
2017 Language requirement of position - Either English or French 25 28 27 11 6 3 0 55 17 87

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 32 10 9 4 0 1 77 13 374
2017 Language requirement of position - Unilingual English 36 38 9 10 5 1 1 75 16 213
2017 Language requirement of position - Either English or French 38 36 8 9 7 0 1 75 16 86
2014 Language requirement of position - Bilingual 43 31 9 9 5 1 2 76 14 363
2014 Language requirement of position - Unilingual English 35 32 14 11 7 0 1 68 18 249
2014 Language requirement of position - Either English or French 41 25 13 11 10 0 0 66 21 88
2011 Language requirement of position - Bilingual 39 34 12 8 4 0 2 75 13 363
2011 Language requirement of position - Unilingual English 28 40 14 7 8 2 0 69 16 259
2011 Language requirement of position - Either English or French 29 32 12 15 11 1 0 62 26 106

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 19 11 10 13 3 18 58 29 374
2017 Language requirement of position - Unilingual English 16 20 12 11 21 5 14 45 40 213
2017 Language requirement of position - Either English or French 15 17 12 9 27 4 15 40 45 86
2014 Language requirement of position - Bilingual 30 19 9 9 14 3 16 60 29 363
2014 Language requirement of position - Unilingual English 19 16 13 14 19 2 17 44 40 248
2014 Language requirement of position - Either English or French 23 15 15 10 15 4 18 48 32 88
2011 Language requirement of position - Bilingual 33 25 10 5 9 2 16 70 18 362
2011 Language requirement of position - Unilingual English 21 19 9 15 19 2 15 48 41 259
2011 Language requirement of position - Either English or French 11 13 6 15 24 3 27 35 56 105
2008 Language requirement of position - Bilingual 34 20 12 9 7 4 12 65 20 357
2008 Language requirement of position - Unilingual English 23 16 14 13 12 2 18 50 32 210
2008 Language requirement of position - Either English or French 18 17 6 5 17 2 36 55 35 73

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 38 14 9 5 0 0 72 14 376
2017 Language requirement of position - Unilingual English 39 31 18 6 3 1 1 71 10 212
2017 Language requirement of position - Either English or French 27 37 16 10 8 0 2 65 18 86
2014 Language requirement of position - Bilingual 42 29 17 7 5 0 0 71 12 363
2014 Language requirement of position - Unilingual English 45 32 12 6 5 0 0 76 11 249
2014 Language requirement of position - Either English or French 38 28 18 6 8 1 0 67 14 88
2011 Language requirement of position - Bilingual 37 31 17 9 5 1 0 69 14 364
2011 Language requirement of position - Unilingual English 39 32 15 7 7 0 1 71 14 258
2011 Language requirement of position - Either English or French 30 27 16 16 12 0 0 57 27 106
2008 Language requirement of position - Bilingual 34 37 16 10 4 0 0 70 14 356
2008 Language requirement of position - Unilingual English 32 32 21 9 5 0 0 65 14 209
2008 Language requirement of position - Either English or French 33 22 23 7 13 0 2 56 20 73

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 28 7 3 2 5 3 88 5 375
2017 Language requirement of position - Unilingual English 58 24 7 4 1 4 2 87 5 214
2017 Language requirement of position - Either English or French 67 24 5 0 2 0 2 93 3 87
2014 Language requirement of position - Bilingual 48 21 9 6 5 5 6 78 12 364
2014 Language requirement of position - Unilingual English 57 22 6 5 3 1 6 85 9 248
2014 Language requirement of position - Either English or French 48 27 9 5 4 3 5 81 10 88
2011 Language requirement of position - Bilingual 44 27 9 6 4 3 6 79 11 363
2011 Language requirement of position - Unilingual English 47 29 7 5 6 2 4 80 12 257
2011 Language requirement of position - Either English or French 42 28 8 7 8 0 8 76 16 106

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 37 39 376
2017 Language requirement of position - Unilingual English 21 46 32 215
2017 Language requirement of position - Either English or French 23 40 37 87
2014 Language requirement of position - Bilingual 28 35 37 364
2014 Language requirement of position - Unilingual English 24 41 35 249
2014 Language requirement of position - Either English or French 22 46 31 88
2011 Language requirement of position - Bilingual 35 33 31 365
2011 Language requirement of position - Unilingual English 28 33 39 257
2011 Language requirement of position - Either English or French 29 35 36 105

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 19 49 5 3 8 97
2017 Language requirement of position - Unilingual English 20 12 44 5 16 4 45
2017 Language requirement of position - Either English or French 20 5 26 4 36 10 20
2014 Language requirement of position - Bilingual 18 17 41 8 9999 15 102
2014 Language requirement of position - Unilingual English 20 12 40 7 9999 21 59
2014 Language requirement of position - Either English or French 14 19 32 8 9999 28 20
2011 Language requirement of position - Bilingual 14 20 55 5 9999 6 130
2011 Language requirement of position - Unilingual English 23 9 45 11 9999 12 75
2011 Language requirement of position - Either English or French 25 11 32 14 9999 19 29
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 40 7 4 2 1 0 87 5 375
2017 Language requirement of position - Unilingual English 42 42 8 5 3 0 0 84 7 212
2017 Language requirement of position - Either English or French 58 33 6 1 1 1 0 92 2 86
2014 Language requirement of position - Bilingual 50 37 7 3 3 1 0 88 6 364
2014 Language requirement of position - Unilingual English 49 35 9 5 2 0 0 84 7 248
2014 Language requirement of position - Either English or French 57 31 7 1 3 0 0 88 5 88
2011 Language requirement of position - Bilingual 41 40 9 6 3 1 0 82 9 363
2011 Language requirement of position - Unilingual English 43 40 6 7 4 0 0 82 11 258
2011 Language requirement of position - Either English or French 55 28 8 2 6 1 0 84 7 106
2008 Language requirement of position - Bilingual 49 37 7 5 2 1 0 87 7 355
2008 Language requirement of position - Unilingual English 53 36 6 2 2 0 0 90 4 209
2008 Language requirement of position - Either English or French 68 25 3 2 3 0 0 92 5 73

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 44 14 8 2 2 1 75 11 374
2017 Language requirement of position - Unilingual English 24 46 14 7 8 1 0 70 16 215
2017 Language requirement of position - Either English or French 30 38 16 10 5 1 0 69 15 85
2014 Language requirement of position - Bilingual 27 45 14 7 4 2 1 73 12 364
2014 Language requirement of position - Unilingual English 22 40 20 11 5 2 0 63 17 248
2014 Language requirement of position - Either English or French 38 33 16 9 5 0 0 71 13 88
2011 Language requirement of position - Bilingual 30 42 16 7 4 1 0 73 11 361
2011 Language requirement of position - Unilingual English 20 38 20 13 9 1 0 58 22 256
2011 Language requirement of position - Either English or French 27 38 19 10 4 2 1 67 14 106

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 25 36 14 9 2 3 24 38 372
2017 Language requirement of position - Unilingual English 11 20 38 18 7 3 3 27 33 213
2017 Language requirement of position - Either English or French 9 22 31 20 11 1 7 34 33 86
2014 Language requirement of position - Bilingual 6 22 34 23 9 1 4 34 30 363
2014 Language requirement of position - Unilingual English 6 19 36 26 10 0 3 37 26 249
2014 Language requirement of position - Either English or French 4 13 36 27 12 3 5 42 19 87
2011 Language requirement of position - Bilingual 11 27 31 16 10 1 3 27 41 365
2011 Language requirement of position - Unilingual English 13 25 31 20 9 0 2 30 39 255
2011 Language requirement of position - Either English or French 8 27 18 25 17 0 6 45 37 106
2008 Language requirement of position - Bilingual 12 23 35 17 8 2 3 27 37 355
2008 Language requirement of position - Unilingual English 11 19 34 23 9 1 3 33 31 210
2008 Language requirement of position - Either English or French 6 23 25 23 13 2 8 40 32 73

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 22 27 17 13 5 5 33 37 374
2017 Language requirement of position - Unilingual English 15 23 29 17 9 3 3 29 41 212
2017 Language requirement of position - Either English or French 13 18 27 24 10 3 5 37 34 86
2014 Language requirement of position - Bilingual 12 22 28 20 11 4 3 33 36 364
2014 Language requirement of position - Unilingual English 10 19 30 22 13 3 3 37 31 249
2014 Language requirement of position - Either English or French 8 21 32 18 15 1 4 35 31 88
2011 Language requirement of position - Bilingual 12 20 30 19 14 2 3 35 34 365
2011 Language requirement of position - Unilingual English 16 24 28 18 12 0 2 30 41 257
2011 Language requirement of position - Either English or French 13 18 16 26 17 1 9 48 34 105
2008 Language requirement of position - Bilingual 13 18 32 17 11 3 5 31 34 355
2008 Language requirement of position - Unilingual English 9 15 30 25 14 4 3 42 26 209
2008 Language requirement of position - Either English or French 10 20 26 12 18 2 12 35 34 69

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 16 28 20 14 4 8 39 30 374
2017 Language requirement of position - Unilingual English 9 14 29 22 13 4 9 40 27 212
2017 Language requirement of position - Either English or French 7 5 31 21 16 3 15 46 15 86
2014 Language requirement of position - Bilingual 12 19 28 20 9 3 8 33 35 363
2014 Language requirement of position - Unilingual English 7 17 28 26 14 1 8 44 26 249
2014 Language requirement of position - Either English or French 8 8 25 25 17 6 11 51 19 88
2011 Language requirement of position - Bilingual 14 21 29 18 9 2 7 29 39 364
2011 Language requirement of position - Unilingual English 9 22 29 19 10 3 9 33 35 256
2011 Language requirement of position - Either English or French 9 12 22 21 21 1 14 49 24 106
2008 Language requirement of position - Bilingual 8 23 31 19 9 3 6 32 35 355
2008 Language requirement of position - Unilingual English 11 16 31 21 14 1 6 38 28 208
2008 Language requirement of position - Either English or French 9 14 30 15 20 1 11 40 26 71

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 20 24 28 16 2 3 46 29 374
2017 Language requirement of position - Unilingual English 10 13 29 33 10 3 3 45 24 209
2017 Language requirement of position - Either English or French 11 11 36 21 17 1 2 39 23 86
2014 Language requirement of position - Bilingual 6 15 33 30 13 1 3 44 22 363
2014 Language requirement of position - Unilingual English 7 13 29 31 17 0 3 49 20 248
2014 Language requirement of position - Either English or French 8 16 28 22 22 2 2 46 25 86
2011 Language requirement of position - Bilingual 6 18 36 23 11 2 4 37 25 363
2011 Language requirement of position - Unilingual English 7 12 35 29 11 0 5 42 20 255
2011 Language requirement of position - Either English or French 11 13 27 27 17 0 5 46 26 106
2008 Language requirement of position - Bilingual 6 18 35 24 12 2 4 38 25 354
2008 Language requirement of position - Unilingual English 4 12 40 21 18 1 4 41 17 209
2008 Language requirement of position - Either English or French 6 8 31 28 24 0 3 54 15 69

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 23 26 17 12 2 3 31 42 373
2017 Language requirement of position - Unilingual English 16 23 31 15 10 1 3 26 41 210
2017 Language requirement of position - Either English or French 25 17 21 16 13 1 8 32 45 86
2014 Language requirement of position - Bilingual 16 23 31 16 11 1 2 28 40 363
2014 Language requirement of position - Unilingual English 13 17 31 24 10 0 5 35 32 248
2014 Language requirement of position - Either English or French 17 19 27 15 17 2 3 33 38 88
2011 Language requirement of position - Bilingual 15 21 30 15 11 2 6 28 39 365
2011 Language requirement of position - Unilingual English 15 20 31 18 10 1 5 29 38 254
2011 Language requirement of position - Either English or French 20 20 24 17 14 0 4 33 42 105
2008 Language requirement of position - Bilingual 12 25 28 21 8 2 5 31 39 356
2008 Language requirement of position - Unilingual English 10 21 33 18 15 1 3 33 33 207
2008 Language requirement of position - Either English or French 14 13 20 16 28 2 8 48 30 70

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 22 28 17 12 3 3 30 41 375
2017 Language requirement of position - Unilingual English 14 19 26 19 14 5 3 36 36 212
2017 Language requirement of position - Either English or French 12 20 28 21 6 5 7 31 37 85
2014 Language requirement of position - Bilingual 15 24 23 19 10 5 5 33 42 363
2014 Language requirement of position - Unilingual English 12 14 30 25 13 0 6 40 28 249
2014 Language requirement of position - Either English or French 9 17 30 17 19 4 4 39 29 88
2011 Language requirement of position - Bilingual 13 20 25 23 13 2 3 38 36 362
2011 Language requirement of position - Unilingual English 14 18 28 23 11 2 5 36 34 254
2011 Language requirement of position - Either English or French 7 14 30 22 14 3 9 41 25 104
2008 Language requirement of position - Bilingual 15 24 24 19 12 2 5 33 42 354
2008 Language requirement of position - Unilingual English 11 18 28 21 14 4 4 38 31 210
2008 Language requirement of position - Either English or French 14 11 27 18 16 9 6 39 29 71

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 21 30 18 14 4 4 34 33 376
2017 Language requirement of position - Unilingual English 11 18 38 15 10 3 5 27 32 212
2017 Language requirement of position - Either English or French 12 14 29 25 10 3 7 39 29 86
2014 Language requirement of position - Bilingual 8 18 35 21 11 2 6 35 28 363
2014 Language requirement of position - Unilingual English 9 19 31 24 10 1 6 37 30 248
2014 Language requirement of position - Either English or French 9 12 35 12 22 2 8 38 23 88

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 34 5 6 3 2 1 86 10 376
2017 Language requirement of position - Unilingual English 41 26 12 11 9 2 0 68 20 215
2017 Language requirement of position - Either English or French 46 31 9 8 6 0 0 77 14 87
2014 Language requirement of position - Bilingual 53 30 9 5 2 1 0 84 7 364
2014 Language requirement of position - Unilingual English 51 23 10 11 5 0 0 74 16 249
2014 Language requirement of position - Either English or French 48 34 11 3 3 1 0 82 7 88

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 36 7 2 2 0 0 89 4 373
2017 Language requirement of position - Unilingual English 44 38 7 7 5 0 0 81 12 215
2017 Language requirement of position - Either English or French 56 32 7 4 0 0 0 89 4 86
2014 Language requirement of position - Bilingual 47 43 5 4 0 0 0 91 4 363
2014 Language requirement of position - Unilingual English 47 36 7 8 2 0 0 82 10 249
2014 Language requirement of position - Either English or French 42 31 14 10 2 0 0 74 12 88

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 36 13 1 3 5 1 82 4 372
2017 Language requirement of position - Unilingual English 37 32 16 5 3 6 0 74 8 215
2017 Language requirement of position - Either English or French 46 22 14 4 7 7 0 73 12 86
2014 Language requirement of position - Bilingual 43 38 10 3 1 5 0 85 4 364
2014 Language requirement of position - Unilingual English 44 28 13 6 4 5 0 75 11 249
2014 Language requirement of position - Either English or French 46 33 10 1 7 2 0 81 8 88

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 40 11 5 1 2 0 82 6 376
2017 Language requirement of position - Unilingual English 37 42 10 6 3 2 0 81 8 215
2017 Language requirement of position - Either English or French 40 36 10 8 4 1 1 78 12 87
2014 Language requirement of position - Bilingual 43 38 9 6 1 3 0 84 7 364
2014 Language requirement of position - Unilingual English 44 31 12 8 2 1 0 77 10 248
2014 Language requirement of position - Either English or French 45 31 11 5 7 1 0 77 12 88
2011 Language requirement of position - Bilingual 32 39 16 7 4 2 0 73 11 364
2011 Language requirement of position - Unilingual English 26 43 12 8 8 2 0 71 17 257
2011 Language requirement of position - Either English or French 32 36 13 9 7 3 0 70 17 106

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 37 6 6 2 0 1 86 8 375
2017 Language requirement of position - Unilingual English 46 35 9 6 4 0 0 81 10 215
2017 Language requirement of position - Either English or French 44 42 9 1 3 0 0 86 4 86
2014 Language requirement of position - Bilingual 53 36 5 4 1 0 0 89 6 364
2014 Language requirement of position - Unilingual English 47 34 9 7 3 0 0 81 10 249
2014 Language requirement of position - Either English or French 53 33 6 3 5 1 0 86 8 88
2011 Language requirement of position - Bilingual 39 41 9 7 4 0 0 80 10 363
2011 Language requirement of position - Unilingual English 32 37 15 8 7 1 0 70 15 256
2011 Language requirement of position - Either English or French 37 35 11 11 4 1 0 73 16 106
2008 Language requirement of position - Bilingual 38 41 11 6 3 1 0 80 9 357
2008 Language requirement of position - Unilingual English 37 36 12 8 7 1 0 73 15 211
2008 Language requirement of position - Either English or French 55 24 8 8 4 1 0 80 12 73

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 33 12 10 2 8 6 72 15 375
2017 Language requirement of position - Unilingual English 25 33 16 10 8 6 3 63 19 215
2017 Language requirement of position - Either English or French 37 29 14 9 4 6 2 71 14 86
2014 Language requirement of position - Bilingual 29 36 18 9 2 3 3 70 12 364
2014 Language requirement of position - Unilingual English 35 32 12 9 6 2 4 71 16 249
2014 Language requirement of position - Either English or French 33 29 18 11 4 2 2 65 15 88

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 43 9 2 2 4 0 86 4 376
2017 Language requirement of position - Unilingual English 41 38 12 7 0 1 0 80 7 214
2017 Language requirement of position - Either English or French 47 37 7 6 1 1 0 86 7 86
2014 Language requirement of position - Bilingual 39 41 11 3 1 4 0 84 4 363
2014 Language requirement of position - Unilingual English 39 42 12 2 1 2 0 84 4 249
2014 Language requirement of position - Either English or French 45 37 12 5 0 1 0 82 5 88
2011 Language requirement of position - Bilingual 34 40 16 5 1 4 1 77 6 363
2011 Language requirement of position - Unilingual English 36 35 14 8 3 3 0 74 12 255
2011 Language requirement of position - Either English or French 36 35 17 6 4 2 0 73 10 105

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 37 10 5 3 2 1 82 8 376
2017 Language requirement of position - Unilingual English 40 32 15 7 3 2 0 74 10 215
2017 Language requirement of position - Either English or French 49 34 8 4 2 2 0 85 6 85
2014 Language requirement of position - Bilingual 35 38 11 7 3 4 1 78 11 364
2014 Language requirement of position - Unilingual English 40 38 9 6 5 1 2 80 11 249
2014 Language requirement of position - Either English or French 44 29 13 5 2 6 0 78 8 88
2011 Language requirement of position - Bilingual 37 30 12 11 6 3 1 70 17 363
2011 Language requirement of position - Unilingual English 29 39 10 8 7 5 0 73 16 258
2011 Language requirement of position - Either English or French 37 36 11 11 3 2 1 74 15 103
2008 Language requirement of position - Bilingual 43 34 10 5 4 3 1 80 9 356
2008 Language requirement of position - Unilingual English 37 32 11 8 6 5 0 73 15 211
2008 Language requirement of position - Either English or French 44 33 12 2 4 3 2 81 6 73

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 38 14 6 4 6 1 74 11 374
2017 Language requirement of position - Unilingual English 28 41 19 7 3 2 0 71 10 215
2017 Language requirement of position - Either English or French 35 36 14 10 2 4 0 73 12 86
2014 Language requirement of position - Bilingual 15 35 24 9 6 10 1 56 17 364
2014 Language requirement of position - Unilingual English 21 38 18 9 10 3 1 61 20 248
2014 Language requirement of position - Either English or French 29 26 23 9 5 5 3 60 15 87
2011 Language requirement of position - Bilingual 17 32 24 12 8 7 1 53 22 364
2011 Language requirement of position - Unilingual English 19 39 17 12 8 4 1 61 21 259
2011 Language requirement of position - Either English or French 23 35 19 13 7 4 0 60 20 105

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 28 16 10 8 10 5 59 22 376
2017 Language requirement of position - Unilingual English 22 28 15 15 11 8 1 55 28 215
2017 Language requirement of position - Either English or French 22 24 14 15 10 12 3 55 28 85
2014 Language requirement of position - Bilingual 12 27 15 13 13 14 7 49 32 364
2014 Language requirement of position - Unilingual English 19 22 15 18 14 9 5 47 36 248
2014 Language requirement of position - Either English or French 23 24 15 10 17 8 3 52 30 88
2011 Language requirement of position - Bilingual 12 21 21 16 11 13 7 41 33 364
2011 Language requirement of position - Unilingual English 12 17 20 14 20 14 3 36 40 258
2011 Language requirement of position - Either English or French 18 16 16 14 21 6 9 40 41 105

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 48 5 9 2 0 0 84 11 376
2017 Language requirement of position - Unilingual English 28 53 4 12 3 0 0 81 15 215
2017 Language requirement of position - Either English or French 31 52 5 6 7 0 0 83 12 87
2014 Language requirement of position - Bilingual 41 46 5 6 2 0 0 87 8 364
2014 Language requirement of position - Unilingual English 36 47 5 9 4 0 0 83 13 249
2014 Language requirement of position - Either English or French 39 39 4 12 5 0 0 78 18 88
2011 Language requirement of position - Bilingual 39 48 5 6 2 0 0 87 8 364
2011 Language requirement of position - Unilingual English 35 47 3 12 3 0 0 82 16 257
2011 Language requirement of position - Either English or French 30 52 6 11 1 0 0 82 12 105
2008 Language requirement of position - Bilingual 41 47 5 6 2 0 0 87 8 356
2008 Language requirement of position - Unilingual English 38 44 5 10 3 0 0 82 13 210
2008 Language requirement of position - Either English or French 40 44 3 9 5 0 0 83 14 73

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 36 6 10 4 0 0 80 15 376
2017 Language requirement of position - Unilingual English 42 39 3 10 5 0 0 82 15 215
2017 Language requirement of position - Either English or French 45 36 1 14 5 0 0 80 18 87
2014 Language requirement of position - Bilingual 41 34 6 12 6 0 0 76 18 363
2014 Language requirement of position - Unilingual English 46 30 8 10 6 0 0 77 16 248
2014 Language requirement of position - Either English or French 48 30 10 8 4 0 0 78 12 88
2011 Language requirement of position - Bilingual 43 39 8 7 3 0 0 82 10 363
2011 Language requirement of position - Unilingual English 39 38 9 7 7 0 0 77 14 257
2011 Language requirement of position - Either English or French 43 36 7 7 7 0 0 79 14 105

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 41 6 6 0 1 0 87 6 373
2017 Language requirement of position - Unilingual English 40 37 14 7 2 0 0 77 9 213
2017 Language requirement of position - Either English or French 47 32 8 9 3 0 1 79 13 86
2014 Language requirement of position - Bilingual 46 38 9 6 1 0 0 84 7 363
2014 Language requirement of position - Unilingual English 40 38 10 9 3 0 0 78 12 249
2014 Language requirement of position - Either English or French 38 36 16 6 3 0 1 74 9 88

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 31 2 3 1 0 0 94 4 376
2017 Language requirement of position - Unilingual English 75 20 2 1 0 0 1 97 1 213
2017 Language requirement of position - Either English or French 82 14 2 0 1 0 1 97 1 86
2014 Language requirement of position - Bilingual 70 21 3 5 1 0 0 91 6 364
2014 Language requirement of position - Unilingual English 80 14 2 2 1 0 1 94 3 249
2014 Language requirement of position - Either English or French 71 16 6 4 2 1 0 88 6 88
2011 Language requirement of position - Bilingual 64 27 3 4 1 0 0 92 5 364
2011 Language requirement of position - Unilingual English 73 19 2 2 1 1 1 94 4 258
2011 Language requirement of position - Either English or French 79 15 4 0 1 2 0 95 1 106
2008 Language requirement of position - Bilingual 71 22 2 4 1 0 0 93 5 357
2008 Language requirement of position - Unilingual English 84 12 0 2 0 0 2 98 2 209
2008 Language requirement of position - Either English or French 86 11 0 3 0 0 0 97 3 73

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 27 7 8 2 0 0 83 11 376
2017 Language requirement of position - Unilingual English 84 13 1 0 0 0 1 98 1 214
2017 Language requirement of position - Either English or French 84 14 0 0 0 0 2 100 0 86
2014 Language requirement of position - Bilingual 53 30 5 9 3 0 0 83 13 363
2014 Language requirement of position - Unilingual English 84 10 1 2 2 0 1 95 4 248
2014 Language requirement of position - Either English or French 73 22 3 1 0 0 0 96 1 88
2011 Language requirement of position - Bilingual 53 26 6 9 6 0 1 79 15 365
2011 Language requirement of position - Unilingual English 77 14 4 2 1 1 2 94 3 257
2011 Language requirement of position - Either English or French 85 12 2 1 0 0 0 97 1 106
2008 Language requirement of position - Bilingual 52 26 5 12 5 0 0 77 17 357
2008 Language requirement of position - Unilingual English 84 10 3 2 0 0 1 96 2 210
2008 Language requirement of position - Either English or French 84 12 2 1 0 0 1 97 1 72

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 25 4 4 3 0 1 89 7 376
2017 Language requirement of position - Unilingual English 82 10 2 0 0 0 5 97 0 215
2017 Language requirement of position - Either English or French 87 6 4 0 1 1 2 95 1 87
2014 Language requirement of position - Bilingual 66 22 2 6 3 0 0 89 9 364
2014 Language requirement of position - Unilingual English 81 8 2 0 4 0 5 93 4 248
2014 Language requirement of position - Either English or French 81 12 4 0 1 0 2 95 1 88
2011 Language requirement of position - Bilingual 61 24 5 5 5 0 1 86 10 365
2011 Language requirement of position - Unilingual English 72 12 5 2 2 1 6 90 4 256
2011 Language requirement of position - Either English or French 83 9 2 3 0 0 4 95 3 105
2008 Language requirement of position - Bilingual 62 21 4 6 5 0 3 85 11 357
2008 Language requirement of position - Unilingual English 78 6 4 1 0 1 9 94 1 211
2008 Language requirement of position - Either English or French 79 7 4 0 0 0 11 96 0 73

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 77 16 2 2 2 0 0 93 4 373
2017 Language requirement of position - Unilingual English 85 9 2 1 0 0 4 97 1 213
2017 Language requirement of position - Either English or French 86 7 2 1 0 0 3 96 1 86
2014 Language requirement of position - Bilingual 76 14 3 3 2 1 0 91 5 364
2014 Language requirement of position - Unilingual English 81 7 4 1 2 1 5 94 2 249
2014 Language requirement of position - Either English or French 79 13 5 1 0 1 1 94 1 88
2011 Language requirement of position - Bilingual 74 16 3 2 3 0 1 91 6 364
2011 Language requirement of position - Unilingual English 77 8 5 1 2 1 6 91 3 258
2011 Language requirement of position - Either English or French 84 9 4 0 0 0 3 95 0 105
2008 Language requirement of position - Bilingual 80 11 3 3 2 0 1 92 6 354
2008 Language requirement of position - Unilingual English 84 6 2 0 0 1 6 97 1 210
2008 Language requirement of position - Either English or French 81 7 5 0 1 0 6 93 1 71

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 24 7 5 2 2 2 86 7 375
2017 Language requirement of position - Unilingual English 73 13 5 2 0 2 5 93 2 214
2017 Language requirement of position - Either English or French 83 6 6 0 0 1 4 94 0 87
2014 Language requirement of position - Bilingual 51 29 6 5 3 2 3 85 9 364
2014 Language requirement of position - Unilingual English 69 13 6 1 2 3 6 90 3 248
2014 Language requirement of position - Either English or French 63 23 4 1 2 2 5 92 3 88

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 26 4 2 1 3 1 92 3 374
2017 Language requirement of position - Unilingual English 77 14 4 0 0 2 3 95 1 213
2017 Language requirement of position - Either English or French 79 7 4 1 0 6 3 95 1 87
2014 Language requirement of position - Bilingual 62 24 5 2 1 4 2 91 4 364
2014 Language requirement of position - Unilingual English 75 11 3 0 2 4 3 94 2 249
2014 Language requirement of position - Either English or French 66 16 4 2 3 4 3 90 6 88
2011 Language requirement of position - Bilingual 61 24 8 4 2 1 1 87 6 363
2011 Language requirement of position - Unilingual English 64 16 9 2 1 5 3 88 3 258
2011 Language requirement of position - Either English or French 76 14 3 1 0 2 4 95 1 106
2008 Language requirement of position - Bilingual 65 19 8 4 2 1 1 86 6 356
2008 Language requirement of position - Unilingual English 76 12 5 0 1 3 3 93 2 210
2008 Language requirement of position - Either English or French 88 6 4 1 0 1 0 95 1 73

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 86 375
2017 Language requirement of position - Unilingual English 16 84 214
2017 Language requirement of position - Either English or French 11 89 86
2014 Language requirement of position - Bilingual 17 83 363
2014 Language requirement of position - Unilingual English 18 82 249
2014 Language requirement of position - Either English or French 22 78 88

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 53
2017 Language requirement of position - Unilingual English 55 33
2014 Language requirement of position - Bilingual 47 63
2014 Language requirement of position - Unilingual English 51 44
2014 Language requirement of position - Either English or French 80 18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 53
2017 Language requirement of position - Unilingual English 58 33
2014 Language requirement of position - Bilingual 53 63
2014 Language requirement of position - Unilingual English 50 44
2014 Language requirement of position - Either English or French 24 18

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 53
2014 Language requirement of position - Bilingual 7 63
2014 Language requirement of position - Unilingual English 13 44
2014 Language requirement of position - Either English or French 0 18

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 53
2017 Language requirement of position - Unilingual English 0 33
2014 Language requirement of position - Bilingual 0 63
2014 Language requirement of position - Either English or French 0 18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 33
2014 Language requirement of position - Either English or French 0 18

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 53

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 53
2017 Language requirement of position - Unilingual English 41 33
2014 Language requirement of position - Bilingual 27 63
2014 Language requirement of position - Unilingual English 33 44
2014 Language requirement of position - Either English or French 46 18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 53
2017 Language requirement of position - Unilingual English 42 33
2014 Language requirement of position - Bilingual 37 63
2014 Language requirement of position - Unilingual English 31 44

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 53
2017 Language requirement of position - Unilingual English 21 33
2014 Language requirement of position - Bilingual 28 63
2014 Language requirement of position - Unilingual English 28 44
2014 Language requirement of position - Either English or French 32 18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 53
2017 Language requirement of position - Unilingual English 48 33
2014 Language requirement of position - Bilingual 32 63
2014 Language requirement of position - Unilingual English 34 44
2014 Language requirement of position - Either English or French 37 18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 53
2017 Language requirement of position - Unilingual English 18 33
2014 Language requirement of position - Bilingual 17 63
2014 Language requirement of position - Unilingual English 27 44

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 53
2017 Language requirement of position - Unilingual English 49 33
2014 Language requirement of position - Bilingual 45 63
2014 Language requirement of position - Unilingual English 58 44
2014 Language requirement of position - Either English or French 51 18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 53
2017 Language requirement of position - Unilingual English 49 33
2014 Language requirement of position - Bilingual 35 63
2014 Language requirement of position - Unilingual English 36 44
2014 Language requirement of position - Either English or French 31 18

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Unilingual English 0 44
2014 Language requirement of position - Either English or French 0 18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 53

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 53
2017 Language requirement of position - Unilingual English 18 33
2014 Language requirement of position - Bilingual 10 63
2014 Language requirement of position - Either English or French 0 18

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 53
2017 Language requirement of position - Unilingual English 42 33
2014 Language requirement of position - Bilingual 33 63
2014 Language requirement of position - Unilingual English 44 44

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 53
2017 Language requirement of position - Unilingual English 22 33
2014 Language requirement of position - Bilingual 24 63
2014 Language requirement of position - Unilingual English 36 44

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 53
2017 Language requirement of position - Unilingual English 15 33
2014 Language requirement of position - Bilingual 17 63
2014 Language requirement of position - Unilingual English 13 44

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 53
2017 Language requirement of position - Unilingual English 51 32
2014 Language requirement of position - Bilingual 60 63
2014 Language requirement of position - Unilingual English 50 44
2014 Language requirement of position - Either English or French 63 18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 53
2017 Language requirement of position - Unilingual English 23 32
2014 Language requirement of position - Bilingual 30 63
2014 Language requirement of position - Unilingual English 29 44
2014 Language requirement of position - Either English or French 24 18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 53
2014 Language requirement of position - Bilingual 20 63
2014 Language requirement of position - Either English or French 41 18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 53
2017 Language requirement of position - Unilingual English 25 32
2014 Language requirement of position - Bilingual 23 63
2014 Language requirement of position - Unilingual English 13 44

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 53

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 8 63
2014 Language requirement of position - Unilingual English 0 44

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 53
2014 Language requirement of position - Bilingual 17 63
2014 Language requirement of position - Unilingual English 18 44

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 53
2014 Language requirement of position - Bilingual 9 63
2014 Language requirement of position - Unilingual English 11 44
2014 Language requirement of position - Either English or French 0 18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 53
2017 Language requirement of position - Unilingual English 20 32
2014 Language requirement of position - Bilingual 16 63
2014 Language requirement of position - Unilingual English 35 44

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 49
2017 Language requirement of position - Unilingual English 17 31
2014 Language requirement of position - Bilingual 14 58
2014 Language requirement of position - Unilingual English 11 44

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 49
2014 Language requirement of position - Bilingual 15 58
2014 Language requirement of position - Unilingual English 13 44

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 49
2014 Language requirement of position - Bilingual 16 58

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 9 58
2014 Language requirement of position - Either English or French 0 16

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 49
2014 Language requirement of position - Bilingual 10 58
2014 Language requirement of position - Unilingual English 13 44

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 49
2014 Language requirement of position - Bilingual 17 58
2014 Language requirement of position - Unilingual English 11 44

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 49
2014 Language requirement of position - Bilingual 17 58
2014 Language requirement of position - Unilingual English 14 44

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 31
2014 Language requirement of position - Bilingual 9 58
2014 Language requirement of position - Unilingual English 13 44

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 49
2014 Language requirement of position - Bilingual 14 58

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 49
2017 Language requirement of position - Unilingual English 22 31
2014 Language requirement of position - Bilingual 12 58
2014 Language requirement of position - Unilingual English 20 44

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 9 58

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 49
2017 Language requirement of position - Unilingual English 34 31
2014 Language requirement of position - Bilingual 35 58
2014 Language requirement of position - Unilingual English 51 44
2014 Language requirement of position - Either English or French 26 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 31
2014 Language requirement of position - Bilingual 0 58
2014 Language requirement of position - Unilingual English 0 44
2014 Language requirement of position - Either English or French 0 16

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 49
2017 Language requirement of position - Unilingual English 37 31
2014 Language requirement of position - Bilingual 43 58
2014 Language requirement of position - Unilingual English 53 44
2014 Language requirement of position - Either English or French 45 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 31

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 49
2017 Language requirement of position - Unilingual English 16 31
2014 Language requirement of position - Bilingual 16 58
2014 Language requirement of position - Unilingual English 11 44
2014 Language requirement of position - Either English or French 29 16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 82 18 53
2017 Language requirement of position - Unilingual English 97 3 33

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 20 14 6 5 29 7 61 17 376
2017 Language requirement of position - Unilingual English 19 16 19 5 7 25 8 53 18 215
2017 Language requirement of position - Either English or French 22 13 23 5 4 25 9 53 13 87
2014 Language requirement of position - Bilingual 14 16 17 6 3 36 8 54 16 364
2014 Language requirement of position - Unilingual English 16 16 19 8 6 27 7 49 22 249
2014 Language requirement of position - Either English or French 20 25 20 4 4 22 4 61 12 88

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 35 15 5 3 9 1 75 9 372
2017 Language requirement of position - Unilingual English 30 30 18 5 5 10 1 68 12 213
2017 Language requirement of position - Either English or French 31 31 13 6 4 13 2 74 11 87
2014 Language requirement of position - Bilingual 21 30 19 6 2 21 1 66 10 364
2014 Language requirement of position - Unilingual English 27 25 20 8 5 13 2 61 15 249
2014 Language requirement of position - Either English or French 31 33 14 4 5 10 2 73 11 88
2011 Language requirement of position - Bilingual 27 37 20 6 3 8 0 70 9 363
2011 Language requirement of position - Unilingual English 30 34 19 7 5 4 0 67 13 256
2011 Language requirement of position - Either English or French 30 38 14 7 4 7 0 73 12 104

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 92 375
2017 Language requirement of position - Unilingual English 6 94 213
2017 Language requirement of position - Either English or French 9 91 87
2014 Language requirement of position - Bilingual 4 96 364
2014 Language requirement of position - Unilingual English 7 93 249
2014 Language requirement of position - Either English or French 9 91 87

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 79 29
2017 Language requirement of position - Unilingual English 79 13
2014 Language requirement of position - Bilingual 93 16
2014 Language requirement of position - Unilingual English 86 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 13
2014 Language requirement of position - Bilingual 0 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 29
2017 Language requirement of position - Unilingual English 0 13
2014 Language requirement of position - Bilingual 0 16
2014 Language requirement of position - Unilingual English 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 13
2014 Language requirement of position - Bilingual 0 16
2014 Language requirement of position - Unilingual English 0 16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 29
2014 Language requirement of position - Unilingual English 35 16

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 29
2014 Language requirement of position - Unilingual English 31 16

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 29
2014 Language requirement of position - Unilingual English 40 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 29
2017 Language requirement of position - Unilingual English 41 13
2014 Language requirement of position - Unilingual English 29 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 29

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 13
2014 Language requirement of position - Bilingual 0 16

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 29

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 29
2017 Language requirement of position - Unilingual English 0 13
2014 Language requirement of position - Bilingual 0 16
2014 Language requirement of position - Unilingual English 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 29
2014 Language requirement of position - Bilingual 44 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 29
2017 Language requirement of position - Unilingual English 44 14
2014 Language requirement of position - Bilingual 34 16
2014 Language requirement of position - Unilingual English 30 15

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 29
2014 Language requirement of position - Bilingual 33 16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14
2014 Language requirement of position - Bilingual 0 16

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 33 16

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 16
2014 Language requirement of position - Unilingual English 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14
2014 Language requirement of position - Unilingual English 0 15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 16
2014 Language requirement of position - Unilingual English 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 29
2017 Language requirement of position - Unilingual English 40 14
2014 Language requirement of position - Bilingual 41 16
2014 Language requirement of position - Unilingual English 45 15

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Unilingual English 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Unilingual English 0 15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14
2014 Language requirement of position - Bilingual 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14
2014 Language requirement of position - Bilingual 32 15
2014 Language requirement of position - Unilingual English 0 15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 28
2014 Language requirement of position - Unilingual English 41 15

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 14
2014 Language requirement of position - Unilingual English 0 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 28
2017 Language requirement of position - Unilingual English 64 14
2014 Language requirement of position - Bilingual 38 15
2014 Language requirement of position - Unilingual English 63 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 28
2017 Language requirement of position - Unilingual English 0 14
2014 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Unilingual English 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 28
2017 Language requirement of position - Unilingual English 47 14
2014 Language requirement of position - Bilingual 51 15
2014 Language requirement of position - Unilingual English 63 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 28

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 87 13 29
2017 Language requirement of position - Unilingual English 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 18 16 3 2 34 8 65 8 376
2017 Language requirement of position - Unilingual English 20 16 20 4 3 32 7 57 11 215
2017 Language requirement of position - Either English or French 21 15 20 7 4 29 5 55 16 86
2014 Language requirement of position - Bilingual 16 17 15 1 2 40 7 64 7 364
2014 Language requirement of position - Unilingual English 19 13 22 5 2 32 8 52 11 249
2014 Language requirement of position - Either English or French 29 13 18 7 1 25 7 62 12 87

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 37 12 2 2 13 1 82 5 376
2017 Language requirement of position - Unilingual English 32 30 14 5 3 12 3 74 10 213
2017 Language requirement of position - Either English or French 38 20 16 4 4 17 1 70 10 87
2014 Language requirement of position - Bilingual 28 29 15 2 2 24 1 75 5 364
2014 Language requirement of position - Unilingual English 34 24 21 6 2 13 1 67 9 249
2014 Language requirement of position - Either English or French 39 19 22 2 3 12 3 67 7 88
2011 Language requirement of position - Bilingual 34 36 16 4 2 10 0 77 6 364
2011 Language requirement of position - Unilingual English 32 33 21 3 3 7 1 71 6 257
2011 Language requirement of position - Either English or French 33 34 14 6 5 7 1 74 12 106

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 84 375
2017 Language requirement of position - Unilingual English 21 79 214
2017 Language requirement of position - Either English or French 23 77 87
2014 Language requirement of position - Bilingual 14 86 361
2014 Language requirement of position - Unilingual English 18 82 249
2014 Language requirement of position - Either English or French 6 94 88

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 80 20 61
2017 Language requirement of position - Unilingual English 75 25 45
2017 Language requirement of position - Either English or French 95 5 20
2014 Language requirement of position - Bilingual 81 19 49
2014 Language requirement of position - Unilingual English 78 22 44

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 27 6 2 0 0 2 92 2 49
2017 Language requirement of position - Unilingual English 50 39 5 6 0 0 0 88 6 34
2017 Language requirement of position - Either English or French 64 30 0 0 5 0 0 95 5 19
2014 Language requirement of position - Bilingual 51 36 5 6 3 0 0 86 9 40
2014 Language requirement of position - Unilingual English 57 31 3 5 3 0 0 89 8 35

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 43 12 9 2 1 12 74 12 376
2017 Language requirement of position - Unilingual English 23 50 7 6 5 2 8 80 12 215
2017 Language requirement of position - Either English or French 20 38 9 9 7 5 13 69 19 87
2014 Language requirement of position - Bilingual 21 40 15 7 2 3 12 72 11 364
2014 Language requirement of position - Unilingual English 28 46 6 5 3 1 10 84 8 249
2014 Language requirement of position - Either English or French 20 36 13 5 4 2 20 72 12 88
2011 Language requirement of position - Bilingual 18 49 13 8 1 1 11 76 9 363
2011 Language requirement of position - Unilingual English 27 42 8 5 2 2 15 83 7 258
2011 Language requirement of position - Either English or French 13 34 11 3 3 0 36 75 9 106
2008 Language requirement of position - Bilingual 20 48 12 6 3 1 10 76 10 356
2008 Language requirement of position - Unilingual English 25 42 8 5 2 2 16 82 9 211
2008 Language requirement of position - Either English or French 16 30 9 2 0 1 41 80 4 72

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 23 21 9 2 23 13 50 17 376
2017 Language requirement of position - Unilingual English 10 24 21 11 7 19 9 46 25 215
2017 Language requirement of position - Either English or French 9 23 15 9 8 19 17 49 27 87
2014 Language requirement of position - Bilingual 8 20 21 9 6 21 15 44 24 364
2014 Language requirement of position - Unilingual English 9 25 18 12 8 15 12 47 28 249
2014 Language requirement of position - Either English or French 14 17 19 10 8 11 21 46 26 88
2011 Language requirement of position - Bilingual 8 21 25 9 4 21 13 44 19 362
2011 Language requirement of position - Unilingual English 8 24 23 10 8 12 14 44 24 259
2011 Language requirement of position - Either English or French 8 14 16 5 8 11 38 43 26 106

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 34 8 1 1 8 12 89 2 376
2017 Language requirement of position - Unilingual English 44 26 7 2 2 10 8 86 5 215
2017 Language requirement of position - Either English or French 37 23 7 6 0 13 14 83 8 87
2014 Language requirement of position - Bilingual 37 28 9 3 1 9 13 83 6 363
2014 Language requirement of position - Unilingual English 36 30 8 4 2 7 12 82 8 247
2014 Language requirement of position - Either English or French 35 16 16 2 1 7 22 73 4 88
2011 Language requirement of position - Bilingual 38 31 11 2 1 6 11 83 4 363
2011 Language requirement of position - Unilingual English 34 28 11 2 3 8 14 79 6 259
2011 Language requirement of position - Either English or French 25 20 12 2 0 4 37 77 3 106
2008 Language requirement of position - Bilingual 33 39 7 2 1 8 10 87 4 356
2008 Language requirement of position - Unilingual English 28 32 10 2 2 11 15 81 6 211
2008 Language requirement of position - Either English or French 30 16 4 1 1 5 43 88 5 73

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 32 9 3 2 13 12 82 6 373
2017 Language requirement of position - Unilingual English 34 25 11 6 3 13 8 74 12 214
2017 Language requirement of position - Either English or French 31 18 7 8 6 17 13 70 20 86
2014 Language requirement of position - Bilingual 28 30 10 4 3 12 12 76 10 364
2014 Language requirement of position - Unilingual English 25 29 15 5 5 10 11 68 13 248
2014 Language requirement of position - Either English or French 27 15 15 4 3 15 21 65 12 88
2011 Language requirement of position - Bilingual 31 32 12 3 2 10 10 78 7 361
2011 Language requirement of position - Unilingual English 19 29 16 6 5 10 15 64 15 259
2011 Language requirement of position - Either English or French 16 17 15 1 6 8 37 61 12 106
2008 Language requirement of position - Bilingual 34 34 9 2 2 9 9 83 5 356
2008 Language requirement of position - Unilingual English 23 27 14 6 5 8 17 67 15 211
2008 Language requirement of position - Either English or French 27 13 6 2 4 6 41 76 12 73
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 29 7 5 3 1 0 86 8 376
2017 Language requirement of position - Unilingual English 58 24 5 6 6 1 0 82 13 215
2017 Language requirement of position - Either English or French 68 25 2 1 2 0 1 94 4 87

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 25 7 5 4 2 1 83 9 376
2017 Language requirement of position - Unilingual English 56 21 10 5 5 3 0 79 10 215
2017 Language requirement of position - Either English or French 62 28 7 2 0 0 0 90 2 87

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 36 20 13 5 9 0 59 20 374
2017 Language requirement of position - Unilingual English 17 44 13 12 9 5 0 64 22 215
2017 Language requirement of position - Either English or French 17 34 18 12 13 6 0 55 26 87

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 39 18 15 6 3 0 60 22 374
2017 Language requirement of position - Unilingual English 16 36 18 20 9 2 0 53 29 214
2017 Language requirement of position - Either English or French 17 39 18 10 10 6 0 59 22 87

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 20 21 14 24 1 3 39 39 375
2017 Language requirement of position - Unilingual English 16 28 24 10 20 1 1 44 31 215
2017 Language requirement of position - Either English or French 14 26 11 22 25 0 1 41 48 86

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 22 29 16 17 1 2 37 34 375
2017 Language requirement of position - Unilingual English 15 27 25 17 14 0 1 42 32 214
2017 Language requirement of position - Either English or French 18 18 23 17 21 0 2 37 39 87

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 28 23 12 13 1 2 50 26 374
2017 Language requirement of position - Unilingual English 23 36 20 9 10 0 2 60 19 215
2017 Language requirement of position - Either English or French 25 29 14 12 15 0 5 57 29 87

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 22 26 19 18 1 1 35 38 373
2017 Language requirement of position - Unilingual English 19 16 27 16 19 2 1 36 36 215
2017 Language requirement of position - Either English or French 11 21 21 17 28 0 1 33 46 87

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 23 17 6 6 1 10 67 14 374
2017 Language requirement of position - Unilingual English 43 24 11 5 7 0 9 74 13 214
2017 Language requirement of position - Either English or French 35 17 10 11 13 1 12 60 28 86

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 27 20 13 7 1 2 58 21 373
2017 Language requirement of position - Unilingual English 27 26 26 13 5 1 2 55 19 213
2017 Language requirement of position - Either English or French 26 23 17 15 16 0 2 51 32 86

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 32 20 10 5 1 2 63 16 372
2017 Language requirement of position - Unilingual English 26 31 21 13 6 1 2 59 20 213
2017 Language requirement of position - Either English or French 24 27 23 13 7 0 6 54 21 87

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 33 22 14 8 0 2 55 23 373
2017 Language requirement of position - Unilingual English 23 30 22 17 4 1 2 55 22 212
2017 Language requirement of position - Either English or French 28 21 20 12 15 0 3 51 28 87

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 31 21 11 4 1 2 63 15 373
2017 Language requirement of position - Unilingual English 31 29 23 8 5 2 1 63 13 213
2017 Language requirement of position - Either English or French 35 29 14 8 9 1 3 67 18 87

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 31 19 13 3 1 2 63 17 369
2017 Language requirement of position - Unilingual English 31 29 24 10 3 1 2 62 13 212
2017 Language requirement of position - Either English or French 33 32 19 5 8 0 4 67 13 86

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 24 11 6 2 0 2 81 8 374
2017 Language requirement of position - Unilingual English 52 26 14 4 2 0 2 80 6 214
2017 Language requirement of position - Either English or French 46 31 14 3 6 0 1 77 9 87

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 74 12 5 3 3 0 4 89 5 374
2017 Language requirement of position - Unilingual English 72 12 7 1 2 1 4 89 4 213
2017 Language requirement of position - Either English or French 70 12 4 5 6 0 4 85 11 87

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 23 10 5 2 0 2 83 7 375
2017 Language requirement of position - Unilingual English 51 30 10 2 4 1 2 84 6 214
2017 Language requirement of position - Either English or French 61 25 7 0 3 0 4 90 3 87

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 22 9 3 3 0 2 84 6 375
2017 Language requirement of position - Unilingual English 57 25 7 3 4 1 3 85 7 214
2017 Language requirement of position - Either English or French 55 24 4 5 9 0 4 83 14 86

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 13 6 1 2 0 23 89 4 374
2017 Language requirement of position - Unilingual English 51 12 8 2 1 0 26 85 5 215
2017 Language requirement of position - Either English or French 55 13 6 0 3 0 24 89 3 87

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 66 16 8 1 1 0 8 88 3 372
2017 Language requirement of position - Unilingual English 55 23 9 6 1 0 6 83 7 210
2017 Language requirement of position - Either English or French 56 20 10 4 3 0 8 82 7 87

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 16 9 6 6 0 5 78 12 375
2017 Language requirement of position - Unilingual English 47 23 11 5 10 2 3 73 15 215
2017 Language requirement of position - Either English or French 41 17 13 6 20 1 2 60 27 87

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 29 12 4 1 0 5 82 6 372
2017 Language requirement of position - Unilingual English 51 27 12 4 3 0 3 80 8 215
2017 Language requirement of position - Either English or French 48 26 13 1 6 0 6 79 7 87

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 27 39 15 6 0 1 39 21 376
2017 Language requirement of position - Unilingual English 13 27 40 13 7 0 0 40 20 212
2017 Language requirement of position - Either English or French 8 30 39 16 7 0 0 38 23 87

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 21 39 23 8 0 1 32 28 376
2017 Language requirement of position - Unilingual English 8 22 41 21 8 1 0 29 30 215
2017 Language requirement of position - Either English or French 10 18 41 18 9 0 4 28 29 85
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 21 21 14 16 4 1 25 75 376
2017 Language requirement of position - Unilingual English 20 27 18 12 17 5 1 22 78 214
2017 Language requirement of position - Either English or French 19 20 21 10 19 10 0 21 79 87

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 268
2017 Language requirement of position - Unilingual English 23 154
2017 Language requirement of position - Either English or French 29 62

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 268
2017 Language requirement of position - Unilingual English 32 154
2017 Language requirement of position - Either English or French 34 62

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 268
2017 Language requirement of position - Unilingual English 17 154
2017 Language requirement of position - Either English or French 19 62

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 268
2017 Language requirement of position - Unilingual English 32 154
2017 Language requirement of position - Either English or French 28 62

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 268
2017 Language requirement of position - Unilingual English 6 154
2017 Language requirement of position - Either English or French 8 62

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 268
2017 Language requirement of position - Unilingual English 55 154
2017 Language requirement of position - Either English or French 46 62

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 50 16 8 4 15 256
2017 Language requirement of position - Unilingual English 4 55 20 9 3 8 150
2017 Language requirement of position - Either English or French 6 43 24 9 5 13 62

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 23 16 18 17 2 9 42 40 268
2017 Language requirement of position - Unilingual English 7 29 12 12 32 3 6 39 48 158
2017 Language requirement of position - Either English or French 7 14 13 29 24 3 9 25 60 62

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 3 8 11 15 55 2 6 11 77 268
2017 Language requirement of position - Unilingual English 2 9 11 15 54 5 4 12 76 158
2017 Language requirement of position - Either English or French 2 10 15 12 53 3 6 13 71 62
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