2017 Public Service Employee Survey Results by Theme for Immigration and Refugee Board of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 40 9 4 2 1 0 86 5 125
2017 3 to 10 years in the federal public service 45 39 8 6 2 0 0 84 8 187
2017 11 to 20 years in the federal public service 34 49 9 6 3 0 0 83 9 220
2017 More than 20 years in the federal public service 42 43 5 5 4 1 0 86 10 129
2014 Less than 3 years in the federal public service 50 44 6 0 0 0 0 94 0 52
2014 3 to 10 years in the federal public service 37 40 12 6 5 0 0 77 11 249
2014 11 to 20 years in the federal public service 35 42 11 7 4 1 0 78 11 207
2014 More than 20 years in the federal public service 34 44 10 9 1 0 1 79 10 181
2011 Less than 3 years in the federal public service 40 36 10 7 6 0 0 76 14 101
2011 3 to 10 years in the federal public service 37 39 11 8 5 0 0 76 14 252
2011 11 to 20 years in the federal public service 33 44 12 7 4 0 0 77 11 168
2011 More than 20 years in the federal public service 35 41 12 7 5 0 0 76 12 195
2008 Less than 3 years in the federal public service 42 30 17 7 4 0 0 72 11 110
2008 3 to 10 years in the federal public service 46 31 12 6 5 0 0 77 11 214
2008 11 to 20 years in the federal public service 36 41 13 4 6 0 0 77 10 194
2008 More than 20 years in the federal public service 46 32 12 6 4 0 0 78 10 114

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 38 6 10 4 1 0 80 14 124
2017 3 to 10 years in the federal public service 33 36 11 12 8 0 0 69 20 186
2017 11 to 20 years in the federal public service 29 37 10 12 11 1 0 67 23 219
2017 More than 20 years in the federal public service 29 41 8 9 11 1 0 71 21 130

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 32 8 1 1 0 0 90 2 125
2017 3 to 10 years in the federal public service 58 33 6 2 1 0 0 91 3 185
2017 11 to 20 years in the federal public service 56 35 7 2 0 0 0 91 2 221
2017 More than 20 years in the federal public service 64 29 4 3 0 0 0 93 3 129
2014 Less than 3 years in the federal public service 74 22 4 0 0 0 0 96 0 52
2014 3 to 10 years in the federal public service 64 27 6 0 2 0 0 92 2 249
2014 11 to 20 years in the federal public service 61 30 6 1 1 1 0 91 2 206
2014 More than 20 years in the federal public service 66 25 6 2 1 1 0 91 3 181
2011 Less than 3 years in the federal public service 65 21 10 3 1 0 0 86 4 101
2011 3 to 10 years in the federal public service 59 31 7 2 1 0 0 90 3 253
2011 11 to 20 years in the federal public service 66 25 6 2 1 0 0 92 2 165
2011 More than 20 years in the federal public service 59 31 6 3 1 0 0 90 4 195

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 37 5 5 2 0 0 89 6 125
2017 3 to 10 years in the federal public service 44 44 9 1 2 0 0 87 4 185
2017 11 to 20 years in the federal public service 42 43 7 6 2 0 0 84 9 221
2017 More than 20 years in the federal public service 43 45 5 5 2 1 0 89 7 130
2014 Less than 3 years in the federal public service 61 34 6 0 0 0 0 94 0 52
2014 3 to 10 years in the federal public service 44 37 13 3 3 1 0 81 6 249
2014 11 to 20 years in the federal public service 44 38 8 6 2 2 0 84 8 207
2014 More than 20 years in the federal public service 45 36 11 6 2 0 0 82 8 180
2011 Less than 3 years in the federal public service 49 29 8 8 5 0 0 78 14 102
2011 3 to 10 years in the federal public service 41 40 11 5 3 0 0 81 8 253
2011 11 to 20 years in the federal public service 40 39 15 4 2 0 0 79 6 169
2011 More than 20 years in the federal public service 37 46 9 4 4 0 0 83 8 195
2008 Less than 3 years in the federal public service 48 32 15 4 1 0 0 80 5 110
2008 3 to 10 years in the federal public service 49 37 7 4 4 0 0 85 8 216
2008 11 to 20 years in the federal public service 43 39 9 4 4 0 0 83 8 197
2008 More than 20 years in the federal public service 51 34 7 4 3 0 0 86 7 114

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 27 14 4 1 1 0 81 5 125
2017 3 to 10 years in the federal public service 36 30 18 10 4 2 0 68 14 186
2017 11 to 20 years in the federal public service 34 33 18 10 6 0 0 67 15 223
2017 More than 20 years in the federal public service 34 34 18 8 6 1 0 68 14 130
2014 Less than 3 years in the federal public service 58 29 8 3 0 2 0 89 3 52
2014 3 to 10 years in the federal public service 29 36 19 12 4 0 0 65 16 249
2014 11 to 20 years in the federal public service 30 37 14 13 5 1 0 68 18 207
2014 More than 20 years in the federal public service 32 35 14 10 8 1 0 68 18 181
2011 Less than 3 years in the federal public service 36 29 19 13 3 0 0 65 16 101
2011 3 to 10 years in the federal public service 23 35 21 13 6 1 1 59 19 252
2011 11 to 20 years in the federal public service 23 34 22 12 8 1 0 58 20 169
2011 More than 20 years in the federal public service 21 37 22 13 8 1 0 58 21 195

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 53 32 7 6 1 1 0 86 7 125
2017 3 to 10 years in the federal public service 37 37 14 7 4 1 0 74 11 187
2017 11 to 20 years in the federal public service 34 36 13 9 8 0 0 70 16 220
2017 More than 20 years in the federal public service 36 38 14 7 5 1 0 74 12 130
2014 Less than 3 years in the federal public service 58 27 11 4 0 0 0 85 4 52
2014 3 to 10 years in the federal public service 30 38 15 14 3 0 0 68 17 249
2014 11 to 20 years in the federal public service 31 37 12 15 4 0 0 69 19 207
2014 More than 20 years in the federal public service 32 40 13 6 9 0 0 72 15 180
2011 Less than 3 years in the federal public service 37 31 16 13 4 0 0 67 17 102
2011 3 to 10 years in the federal public service 27 37 15 15 5 0 1 65 20 253
2011 11 to 20 years in the federal public service 23 39 18 12 8 1 0 62 20 169
2011 More than 20 years in the federal public service 20 45 19 8 7 1 0 66 15 195
2008 Less than 3 years in the federal public service 43 37 7 9 3 1 0 81 12 110
2008 3 to 10 years in the federal public service 32 37 13 11 5 2 0 70 16 216
2008 11 to 20 years in the federal public service 24 45 14 9 7 0 0 70 16 199
2008 More than 20 years in the federal public service 37 30 15 14 3 1 0 68 17 114

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 27 20 8 1 3 0 69 10 124
2017 3 to 10 years in the federal public service 30 31 18 10 5 4 2 64 17 186
2017 11 to 20 years in the federal public service 28 32 15 11 9 4 1 63 21 223
2017 More than 20 years in the federal public service 36 32 15 6 8 3 0 70 15 130
2014 Less than 3 years in the federal public service 46 19 22 4 2 6 0 70 7 52
2014 3 to 10 years in the federal public service 28 22 21 12 10 5 1 53 25 248
2014 11 to 20 years in the federal public service 30 25 13 19 8 5 0 58 28 207
2014 More than 20 years in the federal public service 35 27 17 10 7 4 0 65 17 181
2011 Less than 3 years in the federal public service 33 23 17 16 9 2 0 57 25 102
2011 3 to 10 years in the federal public service 24 27 18 12 13 4 3 54 27 251
2011 11 to 20 years in the federal public service 28 30 16 10 12 6 0 61 23 169
2011 More than 20 years in the federal public service 22 31 22 10 9 6 1 56 21 194
2008 Less than 3 years in the federal public service 34 22 17 9 7 6 4 63 19 109
2008 3 to 10 years in the federal public service 31 21 13 15 11 3 6 57 28 216
2008 11 to 20 years in the federal public service 25 29 18 10 10 7 1 59 21 199
2008 More than 20 years in the federal public service 28 35 15 11 4 5 3 68 15 114
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 27 5 6 2 2 0 87 8 125
2017 3 to 10 years in the federal public service 47 31 10 6 2 4 0 81 8 187
2017 11 to 20 years in the federal public service 46 33 9 5 3 3 1 82 9 223
2017 More than 20 years in the federal public service 45 31 11 6 6 1 1 76 13 130
2014 Less than 3 years in the federal public service 59 24 13 1 0 2 1 86 2 52
2014 3 to 10 years in the federal public service 44 32 15 4 2 2 2 79 6 249
2014 11 to 20 years in the federal public service 49 32 7 6 3 2 1 84 9 207
2014 More than 20 years in the federal public service 45 29 12 7 3 3 1 77 11 181
2011 Less than 3 years in the federal public service 49 26 12 6 4 2 1 77 11 102
2011 3 to 10 years in the federal public service 37 33 13 9 5 2 0 72 14 254
2011 11 to 20 years in the federal public service 40 30 14 5 7 1 3 73 12 169
2011 More than 20 years in the federal public service 33 38 14 8 4 3 0 74 12 193
2008 Less than 3 years in the federal public service 47 24 15 3 7 4 1 74 10 110
2008 3 to 10 years in the federal public service 47 23 12 5 6 6 0 75 12 216
2008 11 to 20 years in the federal public service 36 27 16 8 9 3 2 67 17 198
2008 More than 20 years in the federal public service 41 36 14 3 3 3 1 79 7 114

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 27 7 6 2 0 0 84 9 125
2017 3 to 10 years in the federal public service 42 38 8 7 3 1 0 82 10 186
2017 11 to 20 years in the federal public service 43 34 12 6 3 0 1 79 9 223
2017 More than 20 years in the federal public service 43 40 4 5 6 1 1 84 12 130
2014 Less than 3 years in the federal public service 57 27 13 3 0 0 0 84 3 52
2014 3 to 10 years in the federal public service 42 34 13 7 4 0 1 77 10 249
2014 11 to 20 years in the federal public service 43 35 10 7 4 0 0 79 12 206
2014 More than 20 years in the federal public service 45 28 11 12 4 0 0 73 16 181
2011 Less than 3 years in the federal public service 49 26 9 12 3 0 1 76 15 101
2011 3 to 10 years in the federal public service 35 37 9 12 6 0 0 73 18 253
2011 11 to 20 years in the federal public service 40 31 12 7 8 1 1 73 15 168
2011 More than 20 years in the federal public service 30 41 11 13 5 1 0 71 18 194
2008 Less than 3 years in the federal public service 44 33 10 3 7 3 0 80 10 110
2008 3 to 10 years in the federal public service 46 26 10 10 6 2 0 74 17 216
2008 11 to 20 years in the federal public service 32 35 11 10 10 0 1 68 20 198
2008 More than 20 years in the federal public service 38 39 12 6 6 0 0 76 12 114

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 24 5 5 3 0 0 87 8 125
2017 3 to 10 years in the federal public service 56 25 10 6 3 0 0 81 9 186
2017 11 to 20 years in the federal public service 49 27 12 6 4 1 0 77 11 223
2017 More than 20 years in the federal public service 55 25 7 4 7 0 1 82 11 129
2014 Less than 3 years in the federal public service 61 31 3 5 0 0 0 92 5 52
2014 3 to 10 years in the federal public service 45 34 12 5 3 0 0 80 8 249
2014 11 to 20 years in the federal public service 54 26 9 5 6 0 0 80 11 207
2014 More than 20 years in the federal public service 51 27 8 7 5 1 1 79 13 181

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 34 8 3 1 6 0 87 4 124
2017 3 to 10 years in the federal public service 28 34 19 9 6 4 0 65 15 187
2017 11 to 20 years in the federal public service 24 36 14 10 8 9 0 66 19 223
2017 More than 20 years in the federal public service 23 34 16 11 8 7 0 62 20 130
2014 Less than 3 years in the federal public service 55 25 7 1 0 12 0 91 2 52
2014 3 to 10 years in the federal public service 26 37 17 8 4 8 0 69 13 249
2014 11 to 20 years in the federal public service 18 37 18 11 5 11 0 61 18 207
2014 More than 20 years in the federal public service 25 28 20 13 4 9 0 59 20 181
2011 Less than 3 years in the federal public service 23 39 22 4 4 5 3 68 9 102
2011 3 to 10 years in the federal public service 19 30 19 11 9 10 1 55 23 253
2011 11 to 20 years in the federal public service 15 30 22 12 15 6 0 47 29 168
2011 More than 20 years in the federal public service 20 27 24 8 15 5 1 50 24 194

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 31 10 9 2 5 0 78 11 123
2017 3 to 10 years in the federal public service 20 36 12 23 6 2 0 57 30 187
2017 11 to 20 years in the federal public service 19 36 16 15 10 4 0 58 26 223
2017 More than 20 years in the federal public service 18 33 19 19 10 1 0 51 30 130
2014 Less than 3 years in the federal public service 51 23 7 7 0 10 1 84 8 52
2014 3 to 10 years in the federal public service 21 31 22 14 7 5 0 55 22 249
2014 11 to 20 years in the federal public service 14 35 19 19 9 4 1 52 29 207
2014 More than 20 years in the federal public service 19 32 18 16 12 2 1 52 29 180
2011 Less than 3 years in the federal public service 25 35 17 9 7 7 0 64 17 101
2011 3 to 10 years in the federal public service 14 31 25 11 13 5 0 48 26 251
2011 11 to 20 years in the federal public service 14 27 18 17 18 5 0 43 37 169
2011 More than 20 years in the federal public service 16 32 21 12 16 1 2 49 29 192
2008 Less than 3 years in the federal public service 28 29 23 2 4 11 3 66 8 111
2008 3 to 10 years in the federal public service 21 32 21 11 9 6 1 56 21 214
2008 11 to 20 years in the federal public service 17 31 22 16 12 2 0 49 29 198
2008 More than 20 years in the federal public service 28 26 19 13 12 2 0 55 26 114

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 35 12 11 2 12 0 72 15 124
2017 3 to 10 years in the federal public service 15 30 15 22 12 6 0 48 36 186
2017 11 to 20 years in the federal public service 12 36 16 19 11 6 0 51 32 223
2017 More than 20 years in the federal public service 12 29 26 21 9 2 0 43 31 130
2014 Less than 3 years in the federal public service 36 27 9 5 1 20 1 80 9 52
2014 3 to 10 years in the federal public service 16 23 25 19 11 6 0 42 32 247
2014 11 to 20 years in the federal public service 10 29 19 23 11 8 0 42 37 207
2014 More than 20 years in the federal public service 12 28 26 17 12 5 0 42 31 181
2011 Less than 3 years in the federal public service 17 25 19 21 4 13 1 49 29 101
2011 3 to 10 years in the federal public service 7 32 24 17 13 7 0 42 32 253
2011 11 to 20 years in the federal public service 9 29 22 21 12 7 0 40 36 168
2011 More than 20 years in the federal public service 11 32 20 17 14 6 0 46 33 194
2008 Less than 3 years in the federal public service 18 22 21 10 4 23 1 54 19 110
2008 3 to 10 years in the federal public service 14 27 19 18 12 10 0 45 33 216
2008 11 to 20 years in the federal public service 9 30 23 21 10 7 0 42 34 197
2008 More than 20 years in the federal public service 14 29 23 21 7 5 0 46 30 114

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 32 31 13 6 7 12 0 72 14 125
2017 3 to 10 years in the federal public service 17 31 17 16 12 5 0 51 30 187
2017 11 to 20 years in the federal public service 17 37 14 11 13 9 0 59 26 223
2017 More than 20 years in the federal public service 21 28 17 17 11 6 0 52 30 130
2014 Less than 3 years in the federal public service 45 22 10 5 4 12 1 78 11 52
2014 3 to 10 years in the federal public service 18 23 20 17 13 10 0 45 32 249
2014 11 to 20 years in the federal public service 11 32 19 16 14 9 0 46 33 206
2014 More than 20 years in the federal public service 16 33 17 16 12 6 0 52 30 181
2011 Less than 3 years in the federal public service 17 31 17 12 11 12 1 55 26 102
2011 3 to 10 years in the federal public service 10 31 19 13 16 11 1 46 32 253
2011 11 to 20 years in the federal public service 10 25 20 18 18 9 0 39 39 169
2011 More than 20 years in the federal public service 17 29 18 12 17 8 0 50 31 192
2008 Less than 3 years in the federal public service 21 27 15 7 7 23 0 62 18 111
2008 3 to 10 years in the federal public service 17 25 16 15 15 12 0 48 34 215
2008 11 to 20 years in the federal public service 11 28 19 21 13 8 0 43 36 197
2008 More than 20 years in the federal public service 18 31 21 12 11 7 1 53 25 114

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 39 13 13 2 7 0 69 17 125
2017 3 to 10 years in the federal public service 15 30 15 22 13 4 0 48 36 186
2017 11 to 20 years in the federal public service 13 37 16 20 11 4 0 52 32 222
2017 More than 20 years in the federal public service 11 41 18 16 9 5 0 55 26 130
2014 Less than 3 years in the federal public service 30 40 6 9 2 12 1 80 13 52
2014 3 to 10 years in the federal public service 16 28 19 19 13 5 0 47 33 249
2014 11 to 20 years in the federal public service 13 35 21 15 13 3 0 48 30 207
2014 More than 20 years in the federal public service 14 26 22 21 12 4 1 42 34 179
2011 Less than 3 years in the federal public service 22 36 17 18 3 3 1 60 22 102
2011 3 to 10 years in the federal public service 8 38 20 16 13 4 0 48 31 253
2011 11 to 20 years in the federal public service 9 36 14 20 16 4 0 47 38 168
2011 More than 20 years in the federal public service 14 33 19 18 15 2 0 48 33 194
2008 Less than 3 years in the federal public service 27 36 15 13 4 5 0 66 18 110
2008 3 to 10 years in the federal public service 16 34 14 24 10 3 0 51 35 215
2008 11 to 20 years in the federal public service 9 39 15 19 14 3 0 50 34 198
2008 More than 20 years in the federal public service 19 33 16 20 9 3 0 53 30 114
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 37 12 7 7 0 0 73 15 125
2017 3 to 10 years in the federal public service 32 33 12 12 11 0 0 65 23 187
2017 11 to 20 years in the federal public service 23 37 8 20 11 1 0 60 31 220
2017 More than 20 years in the federal public service 25 36 10 16 12 1 0 62 28 130
2014 Less than 3 years in the federal public service 29 53 13 4 2 0 0 82 5 52
2014 3 to 10 years in the federal public service 25 36 13 13 11 0 0 62 25 249
2014 11 to 20 years in the federal public service 22 35 19 14 9 0 0 58 24 207
2014 More than 20 years in the federal public service 23 36 17 13 10 0 0 59 24 181
2011 Less than 3 years in the federal public service 21 37 20 14 5 1 2 59 20 102
2011 3 to 10 years in the federal public service 22 33 14 17 14 0 0 55 31 254
2011 11 to 20 years in the federal public service 18 34 14 16 17 1 0 53 33 167
2011 More than 20 years in the federal public service 18 32 18 16 15 1 1 51 31 194

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 44 8 5 4 0 0 83 9 125
2017 3 to 10 years in the federal public service 34 43 11 5 6 0 0 77 11 186
2017 11 to 20 years in the federal public service 25 52 13 7 3 1 0 77 10 220
2017 More than 20 years in the federal public service 37 45 9 6 4 0 0 82 10 130

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 20 11 10 9 29 5 54 29 124
2017 3 to 10 years in the federal public service 10 19 16 15 15 20 4 39 40 186
2017 11 to 20 years in the federal public service 10 26 19 16 9 16 3 45 32 223
2017 More than 20 years in the federal public service 12 32 18 15 11 9 3 50 29 129
2014 Less than 3 years in the federal public service 21 30 9 12 3 21 4 68 20 52
2014 3 to 10 years in the federal public service 14 22 20 16 16 10 2 41 36 249
2014 11 to 20 years in the federal public service 15 24 20 15 12 12 2 45 32 207
2014 More than 20 years in the federal public service 17 28 17 16 11 7 4 51 30 181

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 35 9 7 5 0 2 79 12 125
2017 3 to 10 years in the federal public service 39 37 9 11 3 1 1 77 14 187
2017 11 to 20 years in the federal public service 37 39 14 5 3 1 2 77 8 223
2017 More than 20 years in the federal public service 36 41 8 6 7 1 1 79 13 130
2014 Less than 3 years in the federal public service 42 33 11 6 4 2 2 78 10 52
2014 3 to 10 years in the federal public service 38 33 14 9 6 0 2 72 14 249
2014 11 to 20 years in the federal public service 33 39 11 10 5 0 2 74 15 207
2014 More than 20 years in the federal public service 36 35 14 8 7 0 0 71 15 181
2011 Less than 3 years in the federal public service 38 31 13 12 4 0 2 70 16 102
2011 3 to 10 years in the federal public service 34 35 11 12 7 0 0 69 19 254
2011 11 to 20 years in the federal public service 32 32 19 9 8 0 1 64 17 168
2011 More than 20 years in the federal public service 33 32 19 7 9 0 1 65 17 194
2008 Less than 3 years in the federal public service 37 24 18 9 8 0 4 63 18 110
2008 3 to 10 years in the federal public service 40 30 9 12 8 1 1 71 20 216
2008 11 to 20 years in the federal public service 30 31 16 10 12 1 0 61 22 197
2008 More than 20 years in the federal public service 34 39 15 6 5 1 0 74 11 114

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 3 to 10 years in the federal public service 29 20 10 17 15 3 6 54 35 30
2017 11 to 20 years in the federal public service 30 38 10 9 2 3 9 77 12 64
2017 More than 20 years in the federal public service 37 28 5 11 0 8 11 81 13 38
2014 3 to 10 years in the federal public service 24 39 15 6 8 0 7 68 15 34
2014 11 to 20 years in the federal public service 29 50 10 9 2 0 0 79 11 49
2014 More than 20 years in the federal public service 34 38 11 15 0 2 0 73 15 46

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 31 5 8 5 3 0 81 14 125
2017 3 to 10 years in the federal public service 31 38 11 12 6 1 0 70 19 186
2017 11 to 20 years in the federal public service 29 37 13 12 6 2 1 68 18 223
2017 More than 20 years in the federal public service 36 41 8 10 3 2 0 79 13 130
2014 Less than 3 years in the federal public service 43 39 5 10 3 0 0 82 12 52
2014 3 to 10 years in the federal public service 25 45 11 13 5 1 1 71 18 249
2014 11 to 20 years in the federal public service 28 43 11 14 4 0 0 71 18 207
2014 More than 20 years in the federal public service 34 37 14 10 3 1 0 72 14 180
2011 Less than 3 years in the federal public service 32 31 16 15 4 1 1 65 19 102
2011 3 to 10 years in the federal public service 32 31 12 15 7 0 2 65 23 253
2011 11 to 20 years in the federal public service 24 40 14 12 7 2 0 65 20 169
2011 More than 20 years in the federal public service 31 37 12 11 6 3 1 70 18 194
2008 Less than 3 years in the federal public service 30 40 9 14 3 1 2 72 18 110
2008 3 to 10 years in the federal public service 37 31 9 14 7 2 0 70 22 214
2008 11 to 20 years in the federal public service 24 38 16 14 4 2 1 65 19 198
2008 More than 20 years in the federal public service 32 41 15 4 3 2 2 77 8 114

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 23 10 3 4 21 5 78 9 125
2017 3 to 10 years in the federal public service 26 28 14 13 10 8 1 60 25 186
2017 11 to 20 years in the federal public service 26 34 9 13 7 10 1 67 23 222
2017 More than 20 years in the federal public service 26 34 15 11 7 7 0 65 19 129
2014 Less than 3 years in the federal public service 44 17 12 7 6 14 0 71 16 52
2014 3 to 10 years in the federal public service 27 30 18 10 6 6 2 63 17 249
2014 11 to 20 years in the federal public service 28 27 16 12 8 9 0 60 22 207
2014 More than 20 years in the federal public service 32 30 15 13 6 4 1 64 20 181
2011 Less than 3 years in the federal public service 26 25 14 13 11 10 1 57 27 102
2011 3 to 10 years in the federal public service 25 26 14 12 13 7 3 56 29 253
2011 11 to 20 years in the federal public service 25 24 14 15 15 8 0 53 32 169
2011 More than 20 years in the federal public service 28 28 13 11 15 4 1 59 27 193
2008 Less than 3 years in the federal public service 28 29 9 13 8 11 2 66 24 110
2008 3 to 10 years in the federal public service 32 26 10 10 10 8 4 66 22 214
2008 11 to 20 years in the federal public service 25 23 21 14 10 5 1 52 25 198
2008 More than 20 years in the federal public service 37 28 15 8 4 6 2 70 13 114

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 40 9 14 3 1 0 74 17 125
2017 3 to 10 years in the federal public service 32 41 13 10 4 0 0 73 15 187
2017 11 to 20 years in the federal public service 32 44 11 9 4 0 0 76 13 223
2017 More than 20 years in the federal public service 39 41 6 8 4 0 2 82 12 129
2014 Less than 3 years in the federal public service 41 39 13 5 1 0 0 80 7 52
2014 3 to 10 years in the federal public service 28 41 15 11 4 0 0 69 15 248
2014 11 to 20 years in the federal public service 32 40 11 11 5 0 0 72 16 207
2014 More than 20 years in the federal public service 35 39 10 13 4 0 0 73 16 181
2011 Less than 3 years in the federal public service 34 33 13 16 4 1 0 67 20 102
2011 3 to 10 years in the federal public service 33 32 13 11 8 0 2 67 20 253
2011 11 to 20 years in the federal public service 23 41 19 12 4 0 1 65 16 168
2011 More than 20 years in the federal public service 29 39 12 11 6 1 1 70 18 195
2008 Less than 3 years in the federal public service 37 40 8 8 5 0 1 79 13 110
2008 3 to 10 years in the federal public service 36 33 14 12 4 0 1 70 16 216
2008 11 to 20 years in the federal public service 28 37 16 12 6 0 1 66 18 198
2008 More than 20 years in the federal public service 34 44 13 5 3 0 0 79 8 114

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 30 6 10 2 0 0 82 12 125
2017 3 to 10 years in the federal public service 51 34 6 8 1 0 0 85 9 187
2017 11 to 20 years in the federal public service 43 38 10 7 2 0 0 81 9 220
2017 More than 20 years in the federal public service 52 35 6 3 3 0 2 89 6 130
2014 Less than 3 years in the federal public service 47 46 7 0 0 0 0 93 0 52
2014 3 to 10 years in the federal public service 40 38 11 6 5 0 0 78 11 249
2014 11 to 20 years in the federal public service 45 33 12 5 4 0 0 79 8 207
2014 More than 20 years in the federal public service 45 31 12 11 1 0 1 76 12 181
2011 Less than 3 years in the federal public service 47 33 8 6 6 0 0 80 12 102
2011 3 to 10 years in the federal public service 44 30 11 9 6 0 0 75 14 254
2011 11 to 20 years in the federal public service 41 40 10 5 3 1 0 82 8 168
2011 More than 20 years in the federal public service 41 36 13 5 5 0 1 77 10 194
2008 Less than 3 years in the federal public service 41 40 6 9 4 1 0 81 12 110
2008 3 to 10 years in the federal public service 46 34 11 7 3 0 0 80 10 216
2008 11 to 20 years in the federal public service 37 39 10 10 5 0 0 76 14 198
2008 More than 20 years in the federal public service 47 33 11 6 4 0 0 80 10 114

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 23 5 8 4 1 0 83 12 125
2017 3 to 10 years in the federal public service 61 23 8 4 4 0 0 84 8 187
2017 11 to 20 years in the federal public service 46 38 6 5 5 0 0 84 10 220
2017 More than 20 years in the federal public service 55 34 4 5 3 0 0 89 7 130
2014 Less than 3 years in the federal public service 55 32 9 4 0 0 0 87 4 52
2014 3 to 10 years in the federal public service 48 32 6 7 6 0 0 80 13 249
2014 11 to 20 years in the federal public service 48 37 6 5 4 0 0 85 8 207
2014 More than 20 years in the federal public service 49 35 8 7 1 0 0 84 8 180
2011 Less than 3 years in the federal public service 51 25 7 10 8 0 0 75 18 101
2011 3 to 10 years in the federal public service 44 31 10 6 7 0 1 76 13 251
2011 11 to 20 years in the federal public service 40 45 5 6 3 0 0 85 9 169
2011 More than 20 years in the federal public service 43 37 8 5 6 1 1 81 11 195
2008 Less than 3 years in the federal public service 44 19 15 13 8 0 0 64 21 110
2008 3 to 10 years in the federal public service 48 37 6 4 4 0 1 85 9 216
2008 11 to 20 years in the federal public service 41 42 7 4 5 0 1 83 9 198
2008 More than 20 years in the federal public service 50 35 7 4 3 1 0 86 8 114

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 28 16 11 7 9 0 63 20 125
2017 3 to 10 years in the federal public service 19 30 25 13 8 5 1 52 22 186
2017 11 to 20 years in the federal public service 21 33 17 14 11 4 1 56 26 222
2017 More than 20 years in the federal public service 21 37 15 14 8 4 1 61 24 129
2014 Less than 3 years in the federal public service 29 20 11 7 9 21 4 65 21 52
2014 3 to 10 years in the federal public service 19 28 18 15 13 3 4 50 30 249
2014 11 to 20 years in the federal public service 18 31 24 13 11 3 0 50 25 207
2014 More than 20 years in the federal public service 19 32 18 17 10 3 1 54 28 181
2011 Less than 3 years in the federal public service 22 23 16 22 11 5 2 48 36 102
2011 3 to 10 years in the federal public service 14 31 16 16 19 2 4 47 36 253
2011 11 to 20 years in the federal public service 9 25 21 17 25 3 0 36 43 169
2011 More than 20 years in the federal public service 18 28 16 16 17 2 2 48 35 193
2008 Less than 3 years in the federal public service 24 21 20 12 10 13 0 52 25 110
2008 3 to 10 years in the federal public service 17 30 15 19 15 3 2 49 35 216
2008 11 to 20 years in the federal public service 17 24 20 21 16 2 1 42 38 197
2008 More than 20 years in the federal public service 20 37 18 12 12 1 0 58 24 113

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 21 14 10 17 9 7 52 32 125
2017 3 to 10 years in the federal public service 14 23 18 20 20 3 2 39 42 187
2017 11 to 20 years in the federal public service 14 27 17 15 21 3 3 44 39 222
2017 More than 20 years in the federal public service 16 22 17 21 17 1 6 40 41 130
2014 Less than 3 years in the federal public service 24 15 17 5 21 8 10 48 32 52
2014 3 to 10 years in the federal public service 15 22 12 18 26 2 6 40 47 249
2014 11 to 20 years in the federal public service 10 28 17 21 20 4 0 40 42 207
2014 More than 20 years in the federal public service 14 18 18 22 21 4 4 34 46 181
2011 Less than 3 years in the federal public service 15 24 14 26 15 3 4 42 44 102
2011 3 to 10 years in the federal public service 13 20 16 17 26 1 7 36 47 252
2011 11 to 20 years in the federal public service 6 21 14 21 35 1 1 28 58 169
2011 More than 20 years in the federal public service 10 15 20 19 30 1 5 26 53 194
2008 Less than 3 years in the federal public service 14 24 16 15 17 11 5 45 37 110
2008 3 to 10 years in the federal public service 9 29 17 16 20 3 5 42 39 216
2008 11 to 20 years in the federal public service 15 19 13 22 27 2 2 36 51 198
2008 More than 20 years in the federal public service 12 29 11 20 22 2 4 43 45 114

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 40 11 6 4 1 1 79 10 124
2017 3 to 10 years in the federal public service 31 37 9 15 7 0 0 69 22 186
2017 11 to 20 years in the federal public service 32 40 12 7 8 0 0 73 15 221
2017 More than 20 years in the federal public service 29 48 8 7 8 1 0 78 15 130
2014 Less than 3 years in the federal public service 31 50 5 11 2 0 0 81 13 52
2014 3 to 10 years in the federal public service 26 39 14 13 8 0 1 65 21 249
2014 11 to 20 years in the federal public service 24 44 11 13 7 1 0 69 21 206
2014 More than 20 years in the federal public service 24 45 13 11 7 1 0 69 18 181
2011 Less than 3 years in the federal public service 31 33 14 13 6 1 1 66 19 102
2011 3 to 10 years in the federal public service 27 39 12 11 10 0 0 67 21 252
2011 11 to 20 years in the federal public service 26 37 13 14 10 0 1 63 24 169
2011 More than 20 years in the federal public service 25 43 11 11 11 0 0 67 22 191

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 31 14 8 2 1 1 75 10 125
2017 3 to 10 years in the federal public service 34 35 13 13 4 1 0 70 17 186
2017 11 to 20 years in the federal public service 35 40 8 11 6 0 0 75 17 222
2017 More than 20 years in the federal public service 34 40 12 8 6 0 0 74 13 130
2014 Less than 3 years in the federal public service 41 40 10 5 4 0 0 81 9 52
2014 3 to 10 years in the federal public service 30 34 18 11 7 0 1 64 18 248
2014 11 to 20 years in the federal public service 27 40 15 9 8 0 0 68 17 207
2014 More than 20 years in the federal public service 31 33 17 11 7 0 1 64 19 180

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 35 11 11 4 0 0 74 15 125
2017 3 to 10 years in the federal public service 31 32 15 16 5 0 0 64 21 186
2017 11 to 20 years in the federal public service 30 40 8 13 7 1 0 71 21 221
2017 More than 20 years in the federal public service 29 45 13 8 6 0 0 74 14 130
2014 Less than 3 years in the federal public service 43 42 11 1 2 0 0 85 4 52
2014 3 to 10 years in the federal public service 32 35 15 9 8 0 0 67 18 249
2014 11 to 20 years in the federal public service 28 38 15 12 6 0 0 67 18 207
2014 More than 20 years in the federal public service 31 38 16 8 7 0 0 69 15 181
2011 Less than 3 years in the federal public service 38 38 12 8 3 0 1 76 11 101
2011 3 to 10 years in the federal public service 34 41 11 9 5 0 0 75 14 252
2011 11 to 20 years in the federal public service 28 39 15 14 5 0 0 66 19 167
2011 More than 20 years in the federal public service 27 37 17 12 5 1 1 66 17 194

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 33 15 7 4 7 1 72 12 125
2017 3 to 10 years in the federal public service 21 37 20 12 6 4 0 61 18 187
2017 11 to 20 years in the federal public service 22 38 19 9 7 5 0 63 17 221
2017 More than 20 years in the federal public service 21 37 23 14 3 3 0 59 17 130

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 33 8 9 3 1 1 79 13 125
2017 3 to 10 years in the federal public service 42 33 9 11 4 0 1 75 16 186
2017 11 to 20 years in the federal public service 38 36 10 10 4 1 1 76 14 220
2017 More than 20 years in the federal public service 38 39 8 5 9 0 1 78 14 130
2014 Less than 3 years in the federal public service 44 33 12 3 3 0 4 81 7 51
2014 3 to 10 years in the federal public service 40 28 12 11 7 0 2 69 19 249
2014 11 to 20 years in the federal public service 40 33 8 12 7 0 0 73 19 207
2014 More than 20 years in the federal public service 41 31 14 7 5 0 2 73 13 181
2011 Less than 3 years in the federal public service 38 31 13 6 10 1 1 71 16 102
2011 3 to 10 years in the federal public service 32 37 11 11 8 0 2 70 19 253
2011 11 to 20 years in the federal public service 33 40 12 9 3 2 1 75 12 169
2011 More than 20 years in the federal public service 34 33 16 10 6 1 1 67 16 194

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 16 11 5 17 7 30 49 34 124
2017 3 to 10 years in the federal public service 25 23 12 10 20 4 7 53 33 187
2017 11 to 20 years in the federal public service 23 17 11 11 19 2 16 49 37 221
2017 More than 20 years in the federal public service 22 23 10 14 13 2 17 55 33 129
2014 Less than 3 years in the federal public service 21 13 18 9 5 10 23 52 21 52
2014 3 to 10 years in the federal public service 24 21 9 10 15 4 17 56 32 249
2014 11 to 20 years in the federal public service 29 17 9 10 20 1 13 54 35 207
2014 More than 20 years in the federal public service 23 16 15 13 14 1 19 48 34 179
2011 Less than 3 years in the federal public service 21 17 10 11 22 6 14 47 41 100
2011 3 to 10 years in the federal public service 31 19 8 11 13 1 16 60 30 252
2011 11 to 20 years in the federal public service 24 22 10 9 16 1 19 56 30 169
2011 More than 20 years in the federal public service 24 25 8 10 13 2 19 61 29 195
2008 Less than 3 years in the federal public service 22 14 10 9 9 10 26 57 28 110
2008 3 to 10 years in the federal public service 29 18 13 10 10 4 16 59 25 216
2008 11 to 20 years in the federal public service 27 18 16 13 10 0 15 54 28 198
2008 More than 20 years in the federal public service 33 22 7 8 12 2 16 67 25 114

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 29 13 6 6 1 3 74 13 125
2017 3 to 10 years in the federal public service 31 37 16 11 4 0 0 69 15 186
2017 11 to 20 years in the federal public service 34 38 17 7 3 0 1 72 10 222
2017 More than 20 years in the federal public service 34 37 15 7 7 0 0 71 14 129
2014 Less than 3 years in the federal public service 58 19 22 0 2 0 0 77 2 52
2014 3 to 10 years in the federal public service 45 30 12 7 6 0 0 75 13 249
2014 11 to 20 years in the federal public service 40 29 18 5 7 0 0 70 12 207
2014 More than 20 years in the federal public service 36 36 14 9 4 1 1 73 14 181
2011 Less than 3 years in the federal public service 40 22 13 12 14 0 0 62 25 101
2011 3 to 10 years in the federal public service 37 34 14 9 6 0 0 71 14 252
2011 11 to 20 years in the federal public service 35 34 17 9 4 0 2 70 13 169
2011 More than 20 years in the federal public service 35 27 21 9 7 1 0 63 17 195
2008 Less than 3 years in the federal public service 45 28 19 2 6 0 0 73 8 110
2008 3 to 10 years in the federal public service 28 36 20 8 7 0 1 65 15 215
2008 11 to 20 years in the federal public service 36 30 17 11 5 0 1 66 16 198
2008 More than 20 years in the federal public service 28 36 19 13 4 0 1 64 17 113

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 20 7 1 3 4 8 86 5 125
2017 3 to 10 years in the federal public service 58 27 5 4 1 3 3 89 5 185
2017 11 to 20 years in the federal public service 55 30 6 3 2 3 1 89 5 223
2017 More than 20 years in the federal public service 61 23 7 2 2 5 0 89 4 130
2014 Less than 3 years in the federal public service 55 15 12 2 3 3 10 81 6 52
2014 3 to 10 years in the federal public service 51 21 6 5 5 4 8 82 11 249
2014 11 to 20 years in the federal public service 50 28 8 5 4 3 2 82 10 206
2014 More than 20 years in the federal public service 52 21 8 7 3 3 6 79 11 181
2011 Less than 3 years in the federal public service 45 21 10 10 7 2 5 70 19 102
2011 3 to 10 years in the federal public service 44 28 6 7 6 3 6 79 14 251
2011 11 to 20 years in the federal public service 44 31 9 3 6 1 7 81 9 168
2011 More than 20 years in the federal public service 46 32 10 3 3 2 5 83 6 194

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 38 40 125
2017 3 to 10 years in the federal public service 28 32 40 187
2017 11 to 20 years in the federal public service 22 42 36 223
2017 More than 20 years in the federal public service 22 51 27 130
2014 Less than 3 years in the federal public service 28 34 38 52
2014 3 to 10 years in the federal public service 30 28 42 249
2014 11 to 20 years in the federal public service 22 45 33 207
2014 More than 20 years in the federal public service 23 49 29 181
2011 Less than 3 years in the federal public service 30 37 33 100
2011 3 to 10 years in the federal public service 35 32 34 253
2011 11 to 20 years in the federal public service 31 37 32 169
2011 More than 20 years in the federal public service 31 31 38 195

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in the federal public service 3 12 27 12 43 4 27
2017 3 to 10 years in the federal public service 6 19 57 4 8 7 54
2017 11 to 20 years in the federal public service 7 17 62 5 2 7 50
2017 More than 20 years in the federal public service 64 6 15 0 3 13 30
2014 Less than 3 years in the federal public service 0 12 13 7 9999 67 15
2014 3 to 10 years in the federal public service 3 21 48 12 9999 17 73
2014 11 to 20 years in the federal public service 7 18 53 6 9999 17 47
2014 More than 20 years in the federal public service 66 5 25 0 9999 5 43
2011 Less than 3 years in the federal public service 0 25 43 13 9999 19 29
2011 3 to 10 years in the federal public service 4 16 60 11 9999 9 89
2011 11 to 20 years in the federal public service 17 16 48 6 9999 12 52
2011 More than 20 years in the federal public service 52 5 36 3 9999 4 62
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 44 3 2 1 1 0 94 3 125
2017 3 to 10 years in the federal public service 49 34 10 5 1 0 0 84 6 187
2017 11 to 20 years in the federal public service 41 44 7 3 2 1 0 87 6 219
2017 More than 20 years in the federal public service 51 37 6 3 2 1 0 89 5 129
2014 Less than 3 years in the federal public service 69 27 4 0 0 0 0 96 0 52
2014 3 to 10 years in the federal public service 49 35 9 4 3 0 0 84 6 249
2014 11 to 20 years in the federal public service 46 40 6 3 4 0 0 87 7 206
2014 More than 20 years in the federal public service 55 32 8 4 1 1 0 87 5 181
2011 Less than 3 years in the federal public service 42 42 11 3 2 0 0 84 5 102
2011 3 to 10 years in the federal public service 46 37 8 6 2 0 0 83 8 253
2011 11 to 20 years in the federal public service 43 36 5 7 8 2 0 81 14 169
2011 More than 20 years in the federal public service 44 37 8 6 4 0 0 81 10 193
2008 Less than 3 years in the federal public service 56 37 1 3 3 0 0 93 6 110
2008 3 to 10 years in the federal public service 51 34 8 4 2 1 1 86 6 215
2008 11 to 20 years in the federal public service 50 38 7 2 3 0 0 88 5 196
2008 More than 20 years in the federal public service 58 31 6 4 0 1 0 90 5 114

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 40 10 7 1 2 0 82 8 125
2017 3 to 10 years in the federal public service 25 43 15 13 3 1 0 69 16 185
2017 11 to 20 years in the federal public service 25 47 12 7 7 2 0 73 14 222
2017 More than 20 years in the federal public service 26 46 16 5 7 1 0 73 11 129
2014 Less than 3 years in the federal public service 51 30 6 6 4 4 0 84 10 52
2014 3 to 10 years in the federal public service 26 38 19 10 6 1 0 65 16 249
2014 11 to 20 years in the federal public service 20 49 14 10 4 3 0 72 14 207
2014 More than 20 years in the federal public service 27 43 18 6 4 1 0 71 10 180
2011 Less than 3 years in the federal public service 26 42 13 15 3 0 1 68 19 101
2011 3 to 10 years in the federal public service 25 41 20 9 4 1 0 66 14 251
2011 11 to 20 years in the federal public service 22 40 17 10 9 3 0 64 19 169
2011 More than 20 years in the federal public service 31 36 18 7 7 1 1 68 14 192

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 18 35 16 15 5 7 35 25 125
2017 3 to 10 years in the federal public service 14 25 33 18 7 2 3 25 40 187
2017 11 to 20 years in the federal public service 10 24 41 15 6 1 3 22 36 220
2017 More than 20 years in the federal public service 13 21 35 18 10 1 1 29 35 126
2014 Less than 3 years in the federal public service 4 17 26 22 25 0 6 51 21 52
2014 3 to 10 years in the federal public service 5 16 36 28 9 1 4 40 22 248
2014 11 to 20 years in the federal public service 7 24 35 23 8 1 2 32 32 207
2014 More than 20 years in the federal public service 7 22 37 23 7 1 3 32 30 181
2011 Less than 3 years in the federal public service 6 17 23 30 17 0 7 50 25 102
2011 3 to 10 years in the federal public service 11 22 32 22 8 1 3 32 35 254
2011 11 to 20 years in the federal public service 13 29 31 15 7 1 4 23 45 167
2011 More than 20 years in the federal public service 14 34 27 13 11 1 1 24 49 193
2008 Less than 3 years in the federal public service 9 8 27 25 18 3 9 50 20 110
2008 3 to 10 years in the federal public service 9 23 31 22 9 2 3 33 34 216
2008 11 to 20 years in the federal public service 12 23 38 18 6 0 2 24 36 196
2008 More than 20 years in the federal public service 17 31 33 14 4 1 1 18 48 114

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 15 25 21 14 9 6 42 28 124
2017 3 to 10 years in the federal public service 13 30 25 13 12 3 4 26 46 186
2017 11 to 20 years in the federal public service 15 20 29 19 10 3 4 31 37 222
2017 More than 20 years in the federal public service 12 19 30 24 11 1 3 37 32 127
2014 Less than 3 years in the federal public service 9 15 24 16 23 10 4 45 27 52
2014 3 to 10 years in the federal public service 11 19 29 25 9 3 4 37 32 249
2014 11 to 20 years in the federal public service 10 22 30 20 11 2 4 34 34 207
2014 More than 20 years in the federal public service 11 23 31 17 13 2 2 32 36 181
2011 Less than 3 years in the federal public service 9 20 20 23 18 1 9 45 32 102
2011 3 to 10 years in the federal public service 13 17 29 22 14 2 4 38 32 253
2011 11 to 20 years in the federal public service 15 25 28 17 9 1 4 28 43 168
2011 More than 20 years in the federal public service 17 22 27 19 13 2 1 32 40 194
2008 Less than 3 years in the federal public service 10 14 21 17 22 7 10 47 28 109
2008 3 to 10 years in the federal public service 10 17 31 19 15 3 6 37 29 215
2008 11 to 20 years in the federal public service 13 17 36 23 7 2 3 31 31 194
2008 More than 20 years in the federal public service 14 21 35 17 9 2 2 27 37 114

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 10 26 26 17 6 9 52 18 124
2017 3 to 10 years in the federal public service 12 13 29 19 13 4 10 38 28 186
2017 11 to 20 years in the federal public service 10 14 30 22 13 2 11 39 27 222
2017 More than 20 years in the federal public service 8 19 31 18 13 5 7 35 31 127
2014 Less than 3 years in the federal public service 4 11 9 23 22 12 18 65 22 52
2014 3 to 10 years in the federal public service 9 15 29 25 11 2 9 40 27 248
2014 11 to 20 years in the federal public service 10 17 29 22 11 2 8 38 30 207
2014 More than 20 years in the federal public service 9 21 29 21 11 2 6 35 33 181
2011 Less than 3 years in the federal public service 5 17 27 18 17 2 14 42 26 102
2011 3 to 10 years in the federal public service 10 18 25 23 10 4 10 39 33 253
2011 11 to 20 years in the federal public service 14 25 30 16 8 1 7 26 42 168
2011 More than 20 years in the federal public service 16 19 30 18 10 2 6 29 38 193
2008 Less than 3 years in the federal public service 8 12 25 17 22 3 13 46 23 109
2008 3 to 10 years in the federal public service 9 16 31 22 12 4 6 38 28 214
2008 11 to 20 years in the federal public service 11 21 36 20 8 0 5 29 33 195
2008 More than 20 years in the federal public service 10 33 27 17 9 2 3 27 44 114

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 17 19 29 20 5 5 54 25 124
2017 3 to 10 years in the federal public service 9 17 29 27 15 2 2 44 26 184
2017 11 to 20 years in the federal public service 7 17 30 31 12 1 3 44 24 221
2017 More than 20 years in the federal public service 13 16 28 29 11 1 1 41 30 128
2014 Less than 3 years in the federal public service 2 2 16 34 35 0 12 78 4 52
2014 3 to 10 years in the federal public service 7 16 25 31 19 0 3 51 23 247
2014 11 to 20 years in the federal public service 8 13 34 33 9 1 3 44 22 205
2014 More than 20 years in the federal public service 6 15 40 23 12 1 2 36 23 181
2011 Less than 3 years in the federal public service 5 11 28 26 22 1 7 52 18 102
2011 3 to 10 years in the federal public service 8 12 33 30 12 1 4 44 21 254
2011 11 to 20 years in the federal public service 5 18 37 23 8 1 7 34 26 166
2011 More than 20 years in the federal public service 9 18 37 23 9 2 3 34 28 192
2008 Less than 3 years in the federal public service 6 9 28 23 28 1 5 54 17 109
2008 3 to 10 years in the federal public service 5 13 32 27 18 2 3 48 18 215
2008 11 to 20 years in the federal public service 7 17 41 20 11 1 4 32 25 193
2008 More than 20 years in the federal public service 3 22 41 25 5 1 3 31 26 114

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 16 18 19 20 4 9 45 34 123
2017 3 to 10 years in the federal public service 21 23 26 15 10 1 4 26 47 186
2017 11 to 20 years in the federal public service 16 24 32 17 9 1 2 27 40 221
2017 More than 20 years in the federal public service 22 22 29 16 10 1 0 26 44 126
2014 Less than 3 years in the federal public service 5 11 14 25 36 0 10 67 17 52
2014 3 to 10 years in the federal public service 16 20 31 19 11 0 3 31 37 249
2014 11 to 20 years in the federal public service 15 24 34 19 6 1 1 26 39 207
2014 More than 20 years in the federal public service 17 20 34 16 9 1 3 27 38 179
2011 Less than 3 years in the federal public service 12 11 26 20 19 2 9 44 26 101
2011 3 to 10 years in the federal public service 17 18 29 18 11 3 3 31 38 254
2011 11 to 20 years in the federal public service 14 22 33 18 6 0 7 26 38 166
2011 More than 20 years in the federal public service 18 29 27 11 9 1 4 22 50 193
2008 Less than 3 years in the federal public service 8 12 20 26 24 2 8 56 22 110
2008 3 to 10 years in the federal public service 12 15 29 24 13 2 5 40 29 214
2008 11 to 20 years in the federal public service 12 32 29 13 9 0 5 23 47 194
2008 More than 20 years in the federal public service 14 29 33 15 6 2 2 22 44 113

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 14 15 23 22 9 13 4 37 36 124
2017 3 to 10 years in the federal public service 19 22 28 16 8 2 5 26 44 184
2017 11 to 20 years in the federal public service 13 20 31 15 16 1 4 33 35 223
2017 More than 20 years in the federal public service 12 24 25 22 14 2 0 37 37 128
2014 Less than 3 years in the federal public service 9 28 12 12 14 12 12 34 50 52
2014 3 to 10 years in the federal public service 19 16 25 22 11 2 5 35 37 249
2014 11 to 20 years in the federal public service 11 20 29 23 12 2 4 37 32 207
2014 More than 20 years in the federal public service 9 21 28 22 14 2 4 39 32 180
2011 Less than 3 years in the federal public service 14 19 19 22 13 4 10 40 38 102
2011 3 to 10 years in the federal public service 15 17 26 22 12 3 4 37 35 251
2011 11 to 20 years in the federal public service 9 20 30 24 12 1 4 38 31 165
2011 More than 20 years in the federal public service 12 18 29 24 12 3 3 39 31 193
2008 Less than 3 years in the federal public service 10 18 21 21 14 10 6 42 33 110
2008 3 to 10 years in the federal public service 15 20 21 20 16 4 4 39 38 214
2008 11 to 20 years in the federal public service 16 17 37 18 7 1 5 26 35 195
2008 More than 20 years in the federal public service 11 30 24 15 16 1 4 32 42 114

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 11 33 15 16 8 8 38 23 124
2017 3 to 10 years in the federal public service 10 20 29 20 11 3 6 34 34 186
2017 11 to 20 years in the federal public service 12 19 38 16 12 1 3 29 32 223
2017 More than 20 years in the federal public service 8 25 30 21 12 3 1 35 34 128
2014 Less than 3 years in the federal public service 7 11 21 9 34 6 12 53 21 52
2014 3 to 10 years in the federal public service 11 14 30 23 12 2 7 39 27 249
2014 11 to 20 years in the federal public service 6 22 35 21 9 1 5 32 30 207
2014 More than 20 years in the federal public service 7 18 40 21 8 1 4 31 27 181

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 55 28 5 8 3 1 0 84 11 125
2017 3 to 10 years in the federal public service 46 30 9 8 5 2 0 78 13 187
2017 11 to 20 years in the federal public service 43 33 7 7 8 2 0 78 15 223
2017 More than 20 years in the federal public service 46 34 8 9 2 1 0 80 11 130
2014 Less than 3 years in the federal public service 68 15 11 5 0 0 0 84 5 52
2014 3 to 10 years in the federal public service 49 30 11 6 3 1 0 80 9 249
2014 11 to 20 years in the federal public service 50 29 10 8 3 0 0 79 10 207
2014 More than 20 years in the federal public service 54 28 5 8 4 1 0 83 12 181

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 30 3 4 1 0 0 92 5 125
2017 3 to 10 years in the federal public service 48 39 8 2 3 0 0 87 5 186
2017 11 to 20 years in the federal public service 46 37 10 4 3 0 0 83 7 222
2017 More than 20 years in the federal public service 51 37 4 5 3 0 0 88 8 128
2014 Less than 3 years in the federal public service 51 38 2 9 0 0 0 89 9 52
2014 3 to 10 years in the federal public service 46 39 7 8 1 0 0 84 9 249
2014 11 to 20 years in the federal public service 46 40 8 5 1 0 0 86 5 206
2014 More than 20 years in the federal public service 49 38 7 5 2 0 0 86 7 181

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 22 12 2 3 9 1 81 6 124
2017 3 to 10 years in the federal public service 38 37 16 3 2 4 0 78 5 186
2017 11 to 20 years in the federal public service 36 37 14 3 5 5 0 77 8 220
2017 More than 20 years in the federal public service 41 36 14 2 2 5 0 81 4 130
2014 Less than 3 years in the federal public service 58 21 8 0 2 11 0 89 2 52
2014 3 to 10 years in the federal public service 46 32 11 4 2 4 1 82 6 249
2014 11 to 20 years in the federal public service 36 41 12 5 2 3 0 80 8 207
2014 More than 20 years in the federal public service 44 33 10 4 5 5 0 81 9 181

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 33 5 4 2 2 0 88 6 125
2017 3 to 10 years in the federal public service 37 42 13 6 0 1 1 81 6 187
2017 11 to 20 years in the federal public service 35 41 11 5 4 4 0 79 9 223
2017 More than 20 years in the federal public service 36 46 8 6 2 2 0 84 7 130
2014 Less than 3 years in the federal public service 59 21 6 5 3 5 0 85 9 52
2014 3 to 10 years in the federal public service 43 38 11 6 1 1 0 82 7 249
2014 11 to 20 years in the federal public service 38 36 12 8 3 3 0 76 12 206
2014 More than 20 years in the federal public service 48 33 9 5 2 2 0 83 7 181
2011 Less than 3 years in the federal public service 41 37 7 9 3 1 1 80 13 102
2011 3 to 10 years in the federal public service 29 41 18 5 6 2 0 71 11 253
2011 11 to 20 years in the federal public service 23 42 15 9 8 3 0 67 17 169
2011 More than 20 years in the federal public service 30 37 14 9 7 2 0 69 17 193

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 29 1 2 2 0 0 95 4 125
2017 3 to 10 years in the federal public service 43 39 10 5 3 0 1 82 8 187
2017 11 to 20 years in the federal public service 47 36 8 5 4 0 0 83 9 223
2017 More than 20 years in the federal public service 40 43 7 8 2 0 0 83 10 129
2014 Less than 3 years in the federal public service 70 26 2 0 2 0 0 96 2 52
2014 3 to 10 years in the federal public service 51 34 8 6 1 0 0 85 7 249
2014 11 to 20 years in the federal public service 45 42 5 6 3 0 0 87 8 207
2014 More than 20 years in the federal public service 53 30 8 3 5 1 0 84 8 181
2011 Less than 3 years in the federal public service 50 33 8 8 1 0 0 83 9 102
2011 3 to 10 years in the federal public service 35 42 11 8 3 1 0 78 11 252
2011 11 to 20 years in the federal public service 32 40 11 9 7 1 0 73 16 167
2011 More than 20 years in the federal public service 34 35 15 7 8 0 0 70 15 194
2008 Less than 3 years in the federal public service 48 37 5 6 2 1 0 87 8 111
2008 3 to 10 years in the federal public service 42 35 12 6 4 1 0 78 10 216
2008 11 to 20 years in the federal public service 31 41 10 11 7 0 0 72 18 199
2008 More than 20 years in the federal public service 42 32 14 5 5 2 0 76 10 114

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 25 12 6 1 10 9 76 9 124
2017 3 to 10 years in the federal public service 29 32 14 10 4 6 4 68 17 187
2017 11 to 20 years in the federal public service 25 37 12 9 6 7 3 69 17 223
2017 More than 20 years in the federal public service 26 35 16 13 3 6 1 65 17 129
2014 Less than 3 years in the federal public service 45 29 10 10 0 4 3 79 10 52
2014 3 to 10 years in the federal public service 31 36 15 8 4 4 3 71 13 249
2014 11 to 20 years in the federal public service 30 29 19 11 4 3 4 63 16 207
2014 More than 20 years in the federal public service 33 37 15 7 5 1 2 72 12 181

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 38 4 2 1 4 0 93 3 125
2017 3 to 10 years in the federal public service 40 38 14 3 1 3 1 81 4 186
2017 11 to 20 years in the federal public service 40 40 7 8 1 2 0 83 10 222
2017 More than 20 years in the federal public service 35 47 11 3 1 3 0 85 4 130
2014 Less than 3 years in the federal public service 53 30 6 0 0 10 0 93 0 52
2014 3 to 10 years in the federal public service 37 43 12 4 0 3 0 83 4 249
2014 11 to 20 years in the federal public service 33 46 13 5 2 2 0 81 6 207
2014 More than 20 years in the federal public service 47 37 11 2 1 2 0 86 3 180
2011 Less than 3 years in the federal public service 38 42 11 3 2 3 1 83 6 99
2011 3 to 10 years in the federal public service 35 37 15 7 2 4 1 76 9 252
2011 11 to 20 years in the federal public service 31 35 18 8 3 5 1 70 11 169
2011 More than 20 years in the federal public service 38 35 17 6 2 2 0 75 8 194

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 35 8 5 1 2 0 85 6 125
2017 3 to 10 years in the federal public service 42 32 14 6 4 2 1 75 10 186
2017 11 to 20 years in the federal public service 45 33 9 6 4 2 0 80 11 222
2017 More than 20 years in the federal public service 36 43 11 5 2 2 0 82 7 130
2014 Less than 3 years in the federal public service 58 21 10 3 0 8 0 86 3 52
2014 3 to 10 years in the federal public service 37 38 10 8 4 3 1 77 13 249
2014 11 to 20 years in the federal public service 31 41 11 7 4 4 2 77 11 207
2014 More than 20 years in the federal public service 42 36 10 5 3 2 1 81 9 181
2011 Less than 3 years in the federal public service 37 33 10 8 7 3 2 73 16 101
2011 3 to 10 years in the federal public service 32 36 13 11 3 4 1 72 15 251
2011 11 to 20 years in the federal public service 33 30 13 13 5 4 2 67 20 169
2011 More than 20 years in the federal public service 36 35 9 6 9 4 0 74 16 193
2008 Less than 3 years in the federal public service 44 25 14 8 4 4 1 72 13 110
2008 3 to 10 years in the federal public service 41 35 11 4 4 3 1 80 8 216
2008 11 to 20 years in the federal public service 37 37 8 7 6 4 1 78 13 198
2008 More than 20 years in the federal public service 44 34 12 3 4 3 0 80 7 114

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 33 12 11 1 8 1 74 13 125
2017 3 to 10 years in the federal public service 27 35 24 6 4 3 1 65 11 185
2017 11 to 20 years in the federal public service 32 43 11 5 4 5 0 79 10 222
2017 More than 20 years in the federal public service 32 42 13 8 4 2 0 75 12 130
2014 Less than 3 years in the federal public service 33 31 15 2 10 9 1 70 13 52
2014 3 to 10 years in the federal public service 18 30 22 11 8 8 3 54 21 248
2014 11 to 20 years in the federal public service 16 39 20 8 9 8 0 60 18 206
2014 More than 20 years in the federal public service 18 36 26 11 3 4 1 58 15 181
2011 Less than 3 years in the federal public service 18 33 21 12 9 5 1 55 23 101
2011 3 to 10 years in the federal public service 18 33 22 15 5 7 1 54 22 253
2011 11 to 20 years in the federal public service 14 38 20 12 10 4 0 55 23 169
2011 More than 20 years in the federal public service 23 35 19 9 9 3 2 62 18 195

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 25 11 6 8 21 3 67 18 125
2017 3 to 10 years in the federal public service 21 23 18 15 10 9 4 50 29 186
2017 11 to 20 years in the federal public service 24 28 16 11 10 7 3 59 24 223
2017 More than 20 years in the federal public service 18 36 18 14 7 5 2 58 23 130
2014 Less than 3 years in the federal public service 30 18 8 5 3 19 15 75 13 52
2014 3 to 10 years in the federal public service 13 24 13 14 17 13 6 45 39 249
2014 11 to 20 years in the federal public service 11 29 14 14 15 12 4 48 34 207
2014 More than 20 years in the federal public service 21 24 20 15 10 6 4 50 28 180
2011 Less than 3 years in the federal public service 14 19 18 8 14 22 6 45 30 102
2011 3 to 10 years in the federal public service 12 15 22 14 16 13 9 34 38 252
2011 11 to 20 years in the federal public service 9 21 14 25 15 10 5 36 47 169
2011 More than 20 years in the federal public service 18 21 22 11 18 7 4 44 32 195

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 48 3 7 2 0 0 87 10 125
2017 3 to 10 years in the federal public service 34 50 5 9 2 0 0 84 11 187
2017 11 to 20 years in the federal public service 29 53 5 9 4 0 0 82 13 223
2017 More than 20 years in the federal public service 32 47 4 13 4 0 0 80 16 130
2014 Less than 3 years in the federal public service 56 37 2 6 0 0 0 92 6 52
2014 3 to 10 years in the federal public service 40 43 6 7 3 0 0 83 10 249
2014 11 to 20 years in the federal public service 36 48 2 11 2 0 0 85 13 207
2014 More than 20 years in the federal public service 37 48 5 6 4 0 0 85 10 181
2011 Less than 3 years in the federal public service 42 42 2 13 1 0 0 84 14 102
2011 3 to 10 years in the federal public service 33 49 4 12 2 0 0 82 14 254
2011 11 to 20 years in the federal public service 32 56 2 6 4 0 0 88 10 168
2011 More than 20 years in the federal public service 41 41 8 7 3 0 0 83 10 192
2008 Less than 3 years in the federal public service 40 47 2 9 2 0 0 87 11 110
2008 3 to 10 years in the federal public service 40 45 3 8 4 0 0 85 12 215
2008 11 to 20 years in the federal public service 36 45 8 10 2 0 0 80 11 198
2008 More than 20 years in the federal public service 44 45 4 3 4 0 0 88 8 114

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 38 3 13 1 0 0 84 13 125
2017 3 to 10 years in the federal public service 40 41 4 10 5 0 0 81 15 187
2017 11 to 20 years in the federal public service 45 33 6 9 7 0 0 79 16 223
2017 More than 20 years in the federal public service 47 31 4 12 5 0 1 79 18 130
2014 Less than 3 years in the federal public service 59 26 7 6 1 0 0 85 7 52
2014 3 to 10 years in the federal public service 44 32 7 13 5 0 0 75 18 248
2014 11 to 20 years in the federal public service 43 34 7 9 7 0 0 77 16 207
2014 More than 20 years in the federal public service 43 32 7 11 6 1 0 75 18 180
2011 Less than 3 years in the federal public service 44 41 6 4 4 0 0 85 9 102
2011 3 to 10 years in the federal public service 43 36 9 9 4 0 0 78 13 252
2011 11 to 20 years in the federal public service 39 39 12 4 5 1 0 79 9 169
2011 More than 20 years in the federal public service 41 37 6 8 8 1 0 78 16 192

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 32 10 8 2 0 1 80 9 124
2017 3 to 10 years in the federal public service 42 41 11 5 0 0 0 84 6 185
2017 11 to 20 years in the federal public service 43 40 6 9 2 0 0 84 11 221
2017 More than 20 years in the federal public service 46 37 9 4 2 1 0 84 6 130
2014 Less than 3 years in the federal public service 53 37 5 4 1 0 0 89 5 52
2014 3 to 10 years in the federal public service 47 34 11 7 1 0 0 81 8 249
2014 11 to 20 years in the federal public service 34 46 10 8 2 0 0 80 10 207
2014 More than 20 years in the federal public service 46 34 8 9 3 1 0 80 12 181

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 85 11 3 1 0 0 0 96 1 125
2017 3 to 10 years in the federal public service 75 22 1 2 0 0 0 97 2 186
2017 11 to 20 years in the federal public service 63 30 2 2 2 0 1 94 3 222
2017 More than 20 years in the federal public service 60 34 1 4 1 0 1 94 5 129
2014 Less than 3 years in the federal public service 89 4 5 0 2 0 0 93 2 52
2014 3 to 10 years in the federal public service 77 16 2 2 2 1 0 94 4 249
2014 11 to 20 years in the federal public service 68 21 3 6 1 0 1 90 7 207
2014 More than 20 years in the federal public service 71 20 4 3 1 1 1 92 4 181
2011 Less than 3 years in the federal public service 78 17 2 2 1 0 0 95 3 102
2011 3 to 10 years in the federal public service 72 21 2 3 2 0 1 93 4 254
2011 11 to 20 years in the federal public service 64 26 4 4 1 1 1 91 5 169
2011 More than 20 years in the federal public service 68 23 3 4 2 1 0 92 5 193
2008 Less than 3 years in the federal public service 84 12 1 3 0 0 0 96 3 110
2008 3 to 10 years in the federal public service 77 17 2 3 1 0 1 94 4 216
2008 11 to 20 years in the federal public service 74 22 1 2 0 0 1 97 2 197
2008 More than 20 years in the federal public service 75 17 3 5 0 0 0 92 5 114

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 78 16 2 3 0 0 1 95 3 125
2017 3 to 10 years in the federal public service 70 21 3 5 0 0 0 91 6 187
2017 11 to 20 years in the federal public service 66 22 3 5 2 0 1 89 7 222
2017 More than 20 years in the federal public service 63 23 7 4 2 0 1 87 6 129
2014 Less than 3 years in the federal public service 74 15 4 4 2 0 2 91 6 52
2014 3 to 10 years in the federal public service 68 21 3 7 0 0 0 90 8 248
2014 11 to 20 years in the federal public service 60 27 3 6 2 0 1 88 9 207
2014 More than 20 years in the federal public service 71 17 4 4 4 0 1 88 8 180
2011 Less than 3 years in the federal public service 76 17 3 2 1 0 2 94 3 101
2011 3 to 10 years in the federal public service 69 17 4 5 4 0 1 87 9 254
2011 11 to 20 years in the federal public service 64 19 7 5 3 1 1 85 9 169
2011 More than 20 years in the federal public service 62 23 4 7 3 1 0 85 10 194
2008 Less than 3 years in the federal public service 78 13 4 2 2 0 0 92 4 110
2008 3 to 10 years in the federal public service 67 18 4 8 3 0 0 85 11 216
2008 11 to 20 years in the federal public service 61 21 5 10 1 0 2 83 12 198
2008 More than 20 years in the federal public service 65 22 3 5 5 1 0 87 10 113

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 79 12 1 2 2 1 3 95 4 125
2017 3 to 10 years in the federal public service 72 20 4 3 0 0 1 93 3 187
2017 11 to 20 years in the federal public service 67 21 6 2 2 0 2 90 4 223
2017 More than 20 years in the federal public service 76 15 0 2 4 0 3 94 6 130
2014 Less than 3 years in the federal public service 81 12 6 0 2 0 0 93 2 52
2014 3 to 10 years in the federal public service 75 15 2 3 4 0 2 91 7 249
2014 11 to 20 years in the federal public service 69 18 2 5 3 0 3 90 8 206
2014 More than 20 years in the federal public service 74 16 3 2 3 0 2 92 5 181
2011 Less than 3 years in the federal public service 67 15 10 4 2 0 2 84 6 102
2011 3 to 10 years in the federal public service 69 18 5 4 2 0 2 89 6 252
2011 11 to 20 years in the federal public service 68 17 3 4 3 0 5 89 8 169
2011 More than 20 years in the federal public service 67 18 3 2 4 1 5 90 7 193
2008 Less than 3 years in the federal public service 72 5 3 4 3 1 12 89 7 110
2008 3 to 10 years in the federal public service 71 15 5 3 4 0 2 88 7 216
2008 11 to 20 years in the federal public service 66 17 3 4 2 1 7 91 6 199
2008 More than 20 years in the federal public service 71 13 5 3 2 0 7 90 5 114

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 86 8 2 3 0 0 1 95 3 125
2017 3 to 10 years in the federal public service 85 10 2 1 1 0 1 96 2 185
2017 11 to 20 years in the federal public service 77 15 2 2 1 0 2 94 3 221
2017 More than 20 years in the federal public service 76 15 1 1 3 0 3 94 5 129
2014 Less than 3 years in the federal public service 75 15 2 3 2 0 4 93 5 52
2014 3 to 10 years in the federal public service 78 12 5 1 1 0 2 92 2 249
2014 11 to 20 years in the federal public service 76 13 3 2 2 1 2 93 4 207
2014 More than 20 years in the federal public service 82 8 3 2 3 1 2 93 4 181
2011 Less than 3 years in the federal public service 80 8 5 2 2 0 3 91 4 102
2011 3 to 10 years in the federal public service 76 12 6 2 2 0 2 90 4 254
2011 11 to 20 years in the federal public service 76 12 3 1 3 0 5 93 4 167
2011 More than 20 years in the federal public service 75 14 3 1 2 1 4 94 3 194
2008 Less than 3 years in the federal public service 88 5 3 1 3 0 1 93 3 110
2008 3 to 10 years in the federal public service 81 11 3 2 1 0 2 94 3 214
2008 11 to 20 years in the federal public service 80 10 2 3 1 1 4 94 4 197
2008 More than 20 years in the federal public service 79 8 3 1 1 1 6 94 3 113

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 74 9 7 0 0 3 6 92 0 125
2017 3 to 10 years in the federal public service 65 21 7 3 0 1 2 89 4 186
2017 11 to 20 years in the federal public service 63 21 6 4 1 1 2 88 5 222
2017 More than 20 years in the federal public service 67 19 3 4 3 1 3 89 8 130
2014 Less than 3 years in the federal public service 65 11 2 1 4 6 11 92 6 52
2014 3 to 10 years in the federal public service 59 21 9 4 2 2 3 85 6 249
2014 11 to 20 years in the federal public service 57 28 5 3 2 2 3 89 5 206
2014 More than 20 years in the federal public service 62 23 5 3 3 1 4 89 6 181

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 75 6 6 3 0 5 5 91 3 124
2017 3 to 10 years in the federal public service 67 24 5 1 1 2 1 94 1 187
2017 11 to 20 years in the federal public service 67 22 5 1 2 2 1 92 3 221
2017 More than 20 years in the federal public service 70 22 1 1 0 4 2 98 1 129
2014 Less than 3 years in the federal public service 72 10 0 2 2 8 7 96 4 52
2014 3 to 10 years in the federal public service 70 18 5 2 1 3 2 91 4 249
2014 11 to 20 years in the federal public service 65 24 2 1 2 3 2 94 3 207
2014 More than 20 years in the federal public service 65 18 6 1 3 5 2 90 4 181
2011 Less than 3 years in the federal public service 73 14 5 3 2 1 1 89 5 102
2011 3 to 10 years in the federal public service 65 18 8 2 0 3 3 89 3 252
2011 11 to 20 years in the federal public service 57 21 9 4 2 5 2 84 7 169
2011 More than 20 years in the federal public service 64 22 7 1 1 2 2 90 2 194
2008 Less than 3 years in the federal public service 72 13 10 1 0 2 2 89 1 109
2008 3 to 10 years in the federal public service 74 14 7 2 2 2 0 90 4 216
2008 11 to 20 years in the federal public service 71 13 7 3 1 2 3 88 5 198
2008 More than 20 years in the federal public service 72 19 3 1 4 0 1 92 5 114

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 93 125
2017 3 to 10 years in the federal public service 17 83 187
2017 11 to 20 years in the federal public service 15 85 221
2017 More than 20 years in the federal public service 16 84 129
2014 3 to 10 years in the federal public service 20 80 249
2014 11 to 20 years in the federal public service 16 84 206
2014 More than 20 years in the federal public service 19 81 181

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 54 31
2017 11 to 20 years in the federal public service 45 33
2017 More than 20 years in the federal public service 52 19
2014 3 to 10 years in the federal public service 68 50
2014 11 to 20 years in the federal public service 48 32
2014 More than 20 years in the federal public service 43 33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 60 31
2017 11 to 20 years in the federal public service 67 33
2017 More than 20 years in the federal public service 44 19
2014 3 to 10 years in the federal public service 40 50
2014 11 to 20 years in the federal public service 54 32
2014 More than 20 years in the federal public service 51 33

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 33
2017 More than 20 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 0 50
2014 11 to 20 years in the federal public service 0 32

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in the federal public service 0 32

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 33
2017 More than 20 years in the federal public service 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 29 31
2017 11 to 20 years in the federal public service 49 33
2017 More than 20 years in the federal public service 35 19
2014 3 to 10 years in the federal public service 33 50
2014 11 to 20 years in the federal public service 28 32
2014 More than 20 years in the federal public service 31 33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 40 31
2017 11 to 20 years in the federal public service 44 33
2017 More than 20 years in the federal public service 30 19
2014 3 to 10 years in the federal public service 37 50
2014 11 to 20 years in the federal public service 36 32
2014 More than 20 years in the federal public service 20 33

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 39 31
2017 11 to 20 years in the federal public service 37 33
2017 More than 20 years in the federal public service 34 19
2014 3 to 10 years in the federal public service 19 50
2014 11 to 20 years in the federal public service 25 32
2014 More than 20 years in the federal public service 34 33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 38 31
2017 11 to 20 years in the federal public service 46 33
2017 More than 20 years in the federal public service 41 19
2014 3 to 10 years in the federal public service 36 50
2014 11 to 20 years in the federal public service 31 32
2014 More than 20 years in the federal public service 26 33

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 20 31
2017 11 to 20 years in the federal public service 26 33
2017 More than 20 years in the federal public service 35 19
2014 3 to 10 years in the federal public service 14 50
2014 11 to 20 years in the federal public service 16 32
2014 More than 20 years in the federal public service 26 33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 57 31
2017 11 to 20 years in the federal public service 63 33
2017 More than 20 years in the federal public service 57 19
2014 3 to 10 years in the federal public service 60 50
2014 11 to 20 years in the federal public service 43 32
2014 More than 20 years in the federal public service 42 33

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 39 31
2017 11 to 20 years in the federal public service 30 33
2017 More than 20 years in the federal public service 51 19
2014 3 to 10 years in the federal public service 34 50
2014 11 to 20 years in the federal public service 36 32
2014 More than 20 years in the federal public service 37 33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 31
2014 11 to 20 years in the federal public service 0 32
2014 More than 20 years in the federal public service 0 33

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 16 31
2014 3 to 10 years in the federal public service 10 50

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 20 33

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 41 31
2017 11 to 20 years in the federal public service 49 33
2017 More than 20 years in the federal public service 44 19
2014 3 to 10 years in the federal public service 26 50
2014 11 to 20 years in the federal public service 37 32
2014 More than 20 years in the federal public service 41 33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 27 33
2017 More than 20 years in the federal public service 28 19
2014 3 to 10 years in the federal public service 24 50
2014 11 to 20 years in the federal public service 40 32
2014 More than 20 years in the federal public service 24 33

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 29 31
2017 11 to 20 years in the federal public service 19 33
2014 3 to 10 years in the federal public service 14 50
2014 More than 20 years in the federal public service 23 33

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 42 31
2017 11 to 20 years in the federal public service 62 33
2017 More than 20 years in the federal public service 61 19
2014 3 to 10 years in the federal public service 56 50
2014 11 to 20 years in the federal public service 57 32
2014 More than 20 years in the federal public service 55 33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 41 31
2017 11 to 20 years in the federal public service 37 33
2014 3 to 10 years in the federal public service 35 50
2014 11 to 20 years in the federal public service 16 32
2014 More than 20 years in the federal public service 33 33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 24 33
2014 3 to 10 years in the federal public service 22 50
2014 11 to 20 years in the federal public service 16 32

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 15 31
2017 11 to 20 years in the federal public service 41 33
2017 More than 20 years in the federal public service 29 19
2014 3 to 10 years in the federal public service 16 50
2014 More than 20 years in the federal public service 20 33

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 15 33

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 31

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 24 50
2014 More than 20 years in the federal public service 27 33

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 17 33
2017 More than 20 years in the federal public service 0 19
2014 11 to 20 years in the federal public service 16 32

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 27 31
2014 3 to 10 years in the federal public service 21 50
2014 11 to 20 years in the federal public service 27 32
2014 More than 20 years in the federal public service 19 33

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 21 31
2017 11 to 20 years in the federal public service 19 30
2014 More than 20 years in the federal public service 18 31

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 28 31
2014 3 to 10 years in the federal public service 24 46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 18 30
2017 More than 20 years in the federal public service 0 16
2014 3 to 10 years in the federal public service 14 46

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 14 46
2014 11 to 20 years in the federal public service 16 31

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 18 31
2017 11 to 20 years in the federal public service 18 30
2014 3 to 10 years in the federal public service 11 46
2014 More than 20 years in the federal public service 16 31

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 18 46
2014 More than 20 years in the federal public service 16 31

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 16
2014 3 to 10 years in the federal public service 11 46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 41 31
2017 11 to 20 years in the federal public service 28 30
2014 3 to 10 years in the federal public service 11 46
2014 11 to 20 years in the federal public service 25 31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 36 31
2017 11 to 20 years in the federal public service 35 30
2017 More than 20 years in the federal public service 30 16
2014 3 to 10 years in the federal public service 39 46
2014 11 to 20 years in the federal public service 38 31
2014 More than 20 years in the federal public service 34 31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 31
2017 More than 20 years in the federal public service 0 16
2014 3 to 10 years in the federal public service 0 46
2014 11 to 20 years in the federal public service 0 31
2014 More than 20 years in the federal public service 0 31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 41 31
2017 11 to 20 years in the federal public service 29 30
2017 More than 20 years in the federal public service 61 16
2014 3 to 10 years in the federal public service 36 46
2014 11 to 20 years in the federal public service 55 31
2014 More than 20 years in the federal public service 50 31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 15 31
2017 11 to 20 years in the federal public service 21 30
2014 3 to 10 years in the federal public service 17 46
2014 11 to 20 years in the federal public service 19 31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 93 7 31
2017 11 to 20 years in the federal public service 80 20 33
2017 More than 20 years in the federal public service 87 13 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 9 11 2 3 41 15 65 11 125
2017 3 to 10 years in the federal public service 20 18 18 7 8 24 5 54 21 187
2017 11 to 20 years in the federal public service 17 23 19 3 4 26 6 60 11 223
2017 More than 20 years in the federal public service 21 21 20 8 6 19 4 55 18 130
2014 Less than 3 years in the federal public service 21 10 5 2 3 34 25 76 12 52
2014 3 to 10 years in the federal public service 13 15 19 8 4 34 7 47 21 249
2014 11 to 20 years in the federal public service 12 17 21 5 3 36 7 50 14 207
2014 More than 20 years in the federal public service 21 25 18 6 6 22 3 61 16 181

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 26 12 3 2 17 5 79 6 123
2017 3 to 10 years in the federal public service 30 32 18 5 7 8 1 67 13 186
2017 11 to 20 years in the federal public service 28 38 14 6 3 11 0 74 11 222
2017 More than 20 years in the federal public service 32 36 18 4 3 6 0 73 8 129
2014 Less than 3 years in the federal public service 50 11 9 5 1 18 6 80 9 52
2014 3 to 10 years in the federal public service 22 28 20 8 3 17 2 62 14 249
2014 11 to 20 years in the federal public service 15 36 20 5 5 18 1 63 12 207
2014 More than 20 years in the federal public service 31 29 19 5 3 13 1 69 9 181
2011 Less than 3 years in the federal public service 35 30 22 5 2 6 0 69 8 102
2011 3 to 10 years in the federal public service 26 33 21 9 4 7 0 64 13 252
2011 11 to 20 years in the federal public service 24 43 18 7 3 6 0 71 10 167
2011 More than 20 years in the federal public service 33 36 14 5 5 7 1 74 11 192

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 95 124
2017 3 to 10 years in the federal public service 8 92 186
2017 11 to 20 years in the federal public service 8 92 223
2017 More than 20 years in the federal public service 6 94 130
2014 3 to 10 years in the federal public service 5 95 249
2014 11 to 20 years in the federal public service 6 94 206
2014 More than 20 years in the federal public service 6 94 181

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 48 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 87 15
2017 11 to 20 years in the federal public service 90 17
2014 3 to 10 years in the federal public service 92 13
2014 11 to 20 years in the federal public service 81 12
2014 More than 20 years in the federal public service 70 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 0 13
2014 More than 20 years in the federal public service 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2017 11 to 20 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 36 15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 35 15
2017 11 to 20 years in the federal public service 31 17
2014 3 to 10 years in the federal public service 40 13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 35 15

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 17
2014 More than 20 years in the federal public service 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 36 15
2017 11 to 20 years in the federal public service 38 17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2014 More than 20 years in the federal public service 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 0 13
2014 More than 20 years in the federal public service 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2017 11 to 20 years in the federal public service 0 17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 0 13
2014 More than 20 years in the federal public service 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 More than 20 years in the federal public service 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 31 17
2014 3 to 10 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 54 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2017 11 to 20 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 34 15
2014 More than 20 years in the federal public service 48 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 36 18
2014 11 to 20 years in the federal public service 43 12

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 30 18

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2014 More than 20 years in the federal public service 0 10

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2017 11 to 20 years in the federal public service 31 18

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2014 3 to 10 years in the federal public service 0 12
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 0 12
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 51 15
2017 11 to 20 years in the federal public service 29 18
2014 3 to 10 years in the federal public service 58 12
2014 More than 20 years in the federal public service 56 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 0 11
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2014 3 to 10 years in the federal public service 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 0 11
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in the federal public service 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 38 15
2017 11 to 20 years in the federal public service 34 17
2014 11 to 20 years in the federal public service 42 12

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 0 11
2014 More than 20 years in the federal public service 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 39 15
2017 11 to 20 years in the federal public service 43 17
2014 3 to 10 years in the federal public service 54 11
2014 11 to 20 years in the federal public service 51 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 15
2017 11 to 20 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 0 11
2014 11 to 20 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 51 15
2017 11 to 20 years in the federal public service 54 17
2014 3 to 10 years in the federal public service 45 11
2014 11 to 20 years in the federal public service 52 12
2014 More than 20 years in the federal public service 89 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 34 17
2014 3 to 10 years in the federal public service 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 100 0 15
2017 11 to 20 years in the federal public service 86 14 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 7 11 3 1 39 15 66 9 124
2017 3 to 10 years in the federal public service 22 14 17 5 3 33 5 59 14 187
2017 11 to 20 years in the federal public service 17 21 18 2 3 33 5 62 9 223
2017 More than 20 years in the federal public service 19 23 25 2 1 27 4 60 5 130
2014 Less than 3 years in the federal public service 27 14 2 0 0 37 19 95 0 52
2014 3 to 10 years in the federal public service 16 12 19 5 1 41 6 53 11 248
2014 11 to 20 years in the federal public service 14 14 21 3 2 37 8 52 10 207
2014 More than 20 years in the federal public service 26 21 18 2 3 25 6 67 7 181

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 23 9 3 1 20 5 83 5 125
2017 3 to 10 years in the federal public service 34 34 11 4 4 11 1 78 9 187
2017 11 to 20 years in the federal public service 31 36 14 2 3 13 1 78 6 223
2017 More than 20 years in the federal public service 31 35 17 4 1 11 1 74 6 128
2014 Less than 3 years in the federal public service 51 17 6 0 0 23 3 92 0 52
2014 3 to 10 years in the federal public service 28 26 19 4 2 20 1 69 7 249
2014 11 to 20 years in the federal public service 27 27 22 3 3 18 1 67 6 207
2014 More than 20 years in the federal public service 36 26 16 2 3 18 0 75 6 181
2011 Less than 3 years in the federal public service 37 35 15 5 1 6 1 77 7 102
2011 3 to 10 years in the federal public service 30 38 16 4 2 10 0 75 6 253
2011 11 to 20 years in the federal public service 29 34 20 6 3 8 1 69 9 169
2011 More than 20 years in the federal public service 38 30 19 1 4 7 1 73 6 194

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 88 125
2017 3 to 10 years in the federal public service 18 82 187
2017 11 to 20 years in the federal public service 21 79 223
2017 More than 20 years in the federal public service 21 79 128
2014 3 to 10 years in the federal public service 18 82 248
2014 11 to 20 years in the federal public service 12 88 206
2014 More than 20 years in the federal public service 13 87 180

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 86 14 16
2017 3 to 10 years in the federal public service 80 20 34
2017 11 to 20 years in the federal public service 81 19 46
2017 More than 20 years in the federal public service 79 21 26
2014 3 to 10 years in the federal public service 72 28 42
2014 11 to 20 years in the federal public service 87 13 25
2014 More than 20 years in the federal public service 80 20 24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 71 29 0 0 0 0 0 100 0 14
2017 3 to 10 years in the federal public service 44 45 4 4 0 0 3 92 4 27
2017 11 to 20 years in the federal public service 62 26 6 3 3 0 0 88 6 37
2017 More than 20 years in the federal public service 68 20 8 4 0 0 0 89 4 21
2014 3 to 10 years in the federal public service 58 32 7 3 0 0 0 90 3 31
2014 11 to 20 years in the federal public service 49 37 0 14 0 0 0 86 14 22
2014 More than 20 years in the federal public service 66 27 0 6 0 0 0 94 6 19

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 31 8 17 8 7 18 56 33 125
2017 3 to 10 years in the federal public service 23 41 13 10 4 0 8 70 16 187
2017 11 to 20 years in the federal public service 25 51 10 4 1 0 9 83 6 223
2017 More than 20 years in the federal public service 25 54 7 2 2 0 11 88 4 130
2014 Less than 3 years in the federal public service 13 25 4 5 6 17 31 72 21 52
2014 3 to 10 years in the federal public service 20 41 16 6 2 1 13 71 10 249
2014 11 to 20 years in the federal public service 23 45 13 9 2 0 8 73 12 207
2014 More than 20 years in the federal public service 34 45 6 3 1 1 10 88 5 181
2011 Less than 3 years in the federal public service 14 33 14 11 4 3 21 62 19 102
2011 3 to 10 years in the federal public service 15 44 11 8 1 1 20 75 11 251
2011 11 to 20 years in the federal public service 25 51 9 4 1 0 9 84 5 169
2011 More than 20 years in the federal public service 28 46 8 1 1 2 15 88 3 195
2008 Less than 3 years in the federal public service 9 31 19 9 3 3 25 56 18 111
2008 3 to 10 years in the federal public service 16 46 10 7 2 2 17 77 11 216
2008 11 to 20 years in the federal public service 27 47 10 4 2 1 9 82 6 198
2008 More than 20 years in the federal public service 33 43 2 1 3 0 19 93 5 113

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 11 11 7 5 37 21 46 28 125
2017 3 to 10 years in the federal public service 12 22 20 11 6 17 12 48 23 187
2017 11 to 20 years in the federal public service 5 34 18 9 4 18 10 56 19 223
2017 More than 20 years in the federal public service 11 22 30 11 3 16 7 43 19 130
2014 Less than 3 years in the federal public service 10 16 1 0 4 25 44 83 12 52
2014 3 to 10 years in the federal public service 9 18 20 12 7 19 14 41 29 249
2014 11 to 20 years in the federal public service 7 22 23 12 7 19 11 41 27 207
2014 More than 20 years in the federal public service 13 27 22 8 9 11 10 51 21 181
2011 Less than 3 years in the federal public service 8 14 26 7 1 18 26 39 15 102
2011 3 to 10 years in the federal public service 5 20 18 9 5 18 25 44 25 251
2011 11 to 20 years in the federal public service 10 25 22 10 9 15 8 46 26 169
2011 More than 20 years in the federal public service 9 26 26 8 6 14 12 47 19 195

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 22 7 3 1 19 19 84 5 125
2017 3 to 10 years in the federal public service 40 30 8 3 2 9 9 85 6 187
2017 11 to 20 years in the federal public service 42 33 8 1 1 6 8 88 3 223
2017 More than 20 years in the federal public service 43 32 8 0 1 5 11 90 1 130
2014 Less than 3 years in the federal public service 25 18 4 0 2 14 38 88 4 52
2014 3 to 10 years in the federal public service 38 28 8 3 1 7 14 84 6 248
2014 11 to 20 years in the federal public service 34 30 9 5 2 11 9 80 9 206
2014 More than 20 years in the federal public service 41 26 11 2 2 5 12 81 5 180
2011 Less than 3 years in the federal public service 34 26 8 0 1 10 20 87 2 102
2011 3 to 10 years in the federal public service 32 24 12 3 2 7 20 78 6 252
2011 11 to 20 years in the federal public service 37 27 15 2 1 7 12 78 4 169
2011 More than 20 years in the federal public service 35 37 8 2 3 3 13 86 5 195
2008 Less than 3 years in the federal public service 22 26 10 2 2 17 22 78 6 111
2008 3 to 10 years in the federal public service 33 32 7 1 0 8 18 88 2 216
2008 11 to 20 years in the federal public service 31 39 8 3 3 7 10 84 7 199
2008 More than 20 years in the federal public service 33 36 6 2 1 4 19 88 4 113

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 17 7 3 2 23 19 78 10 125
2017 3 to 10 years in the federal public service 33 30 11 4 3 11 8 78 8 185
2017 11 to 20 years in the federal public service 33 29 10 5 3 12 8 77 10 223
2017 More than 20 years in the federal public service 31 32 8 7 3 8 11 79 11 127
2014 Less than 3 years in the federal public service 28 12 2 0 4 18 36 87 8 52
2014 3 to 10 years in the federal public service 28 27 13 6 3 10 13 71 12 248
2014 11 to 20 years in the federal public service 22 34 10 6 5 14 9 73 14 207
2014 More than 20 years in the federal public service 31 28 17 3 2 9 11 73 6 181
2011 Less than 3 years in the federal public service 26 21 16 1 1 14 21 71 3 101
2011 3 to 10 years in the federal public service 23 29 10 3 5 8 20 73 12 252
2011 11 to 20 years in the federal public service 24 25 19 5 5 12 10 63 13 168
2011 More than 20 years in the federal public service 25 35 11 4 3 7 13 77 9 195
2008 Less than 3 years in the federal public service 26 25 6 0 2 16 25 86 3 110
2008 3 to 10 years in the federal public service 27 31 9 3 4 9 18 78 9 216
2008 11 to 20 years in the federal public service 31 30 12 7 4 6 10 73 13 198
2008 More than 20 years in the federal public service 33 26 14 3 3 5 17 75 7 114
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 67 19 3 6 2 2 1 88 9 125
2017 3 to 10 years in the federal public service 60 27 7 3 3 0 0 88 6 187
2017 11 to 20 years in the federal public service 53 29 7 4 5 2 0 84 9 223
2017 More than 20 years in the federal public service 56 29 3 6 5 1 1 86 11 130

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 73 15 6 5 1 1 0 88 6 125
2017 3 to 10 years in the federal public service 61 25 8 4 2 0 0 86 6 187
2017 11 to 20 years in the federal public service 51 26 9 5 5 4 0 81 10 223
2017 More than 20 years in the federal public service 51 29 8 5 6 0 1 81 11 130

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 31 16 14 10 14 0 54 28 124
2017 3 to 10 years in the federal public service 19 39 17 12 8 6 1 62 21 187
2017 11 to 20 years in the federal public service 16 38 20 13 8 6 0 57 22 222
2017 More than 20 years in the federal public service 21 45 15 11 4 4 0 69 16 130

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 42 13 15 5 5 0 66 21 124
2017 3 to 10 years in the federal public service 18 34 22 14 9 3 1 53 24 187
2017 11 to 20 years in the federal public service 16 40 13 20 8 3 0 58 29 221
2017 More than 20 years in the federal public service 18 39 24 11 7 1 0 57 19 130

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 19 14 15 26 3 3 41 44 124
2017 3 to 10 years in the federal public service 14 23 20 14 28 1 1 38 42 187
2017 11 to 20 years in the federal public service 18 21 24 15 20 0 3 40 36 222
2017 More than 20 years in the federal public service 15 31 24 11 19 0 0 46 30 130

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 23 21 17 15 2 1 46 32 125
2017 3 to 10 years in the federal public service 10 26 29 16 18 1 1 36 34 187
2017 11 to 20 years in the federal public service 16 22 26 18 15 0 2 40 34 222
2017 More than 20 years in the federal public service 10 23 30 16 19 1 1 34 35 129

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 34 12 9 10 1 1 68 20 125
2017 3 to 10 years in the federal public service 19 28 29 11 10 1 2 48 22 187
2017 11 to 20 years in the federal public service 23 29 21 11 12 0 4 54 24 221
2017 More than 20 years in the federal public service 13 36 17 14 16 1 4 51 31 130

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 18 26 13 23 2 0 38 36 125
2017 3 to 10 years in the federal public service 12 19 26 19 23 1 1 31 42 187
2017 11 to 20 years in the federal public service 13 20 24 21 18 2 2 35 41 220
2017 More than 20 years in the federal public service 14 26 26 17 17 1 1 40 34 130

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 17 11 5 10 1 8 71 17 125
2017 3 to 10 years in the federal public service 38 22 14 8 8 1 10 67 18 187
2017 11 to 20 years in the federal public service 39 21 17 5 5 1 12 69 12 222
2017 More than 20 years in the federal public service 33 27 15 6 8 1 9 67 16 127

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 24 18 14 8 1 1 59 23 124
2017 3 to 10 years in the federal public service 26 28 25 10 9 1 2 55 19 186
2017 11 to 20 years in the federal public service 28 23 23 14 8 1 3 53 22 220
2017 More than 20 years in the federal public service 28 28 20 16 4 1 1 58 21 129

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 27 13 8 4 2 4 74 13 125
2017 3 to 10 years in the federal public service 24 33 21 9 10 1 1 58 20 186
2017 11 to 20 years in the federal public service 24 32 22 13 5 0 3 58 19 219
2017 More than 20 years in the federal public service 23 30 24 15 2 2 3 56 18 129

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 32 15 9 4 0 4 71 13 125
2017 3 to 10 years in the federal public service 19 33 24 10 10 1 2 54 21 186
2017 11 to 20 years in the federal public service 22 23 24 20 9 0 1 46 29 220
2017 More than 20 years in the federal public service 16 38 21 19 5 1 2 55 24 128

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 31 15 9 3 3 2 71 13 125
2017 3 to 10 years in the federal public service 29 31 23 8 6 1 2 61 15 186
2017 11 to 20 years in the federal public service 30 28 24 10 5 1 2 60 15 220
2017 More than 20 years in the federal public service 32 34 17 9 4 2 3 69 13 129

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 26 18 7 1 1 2 74 8 123
2017 3 to 10 years in the federal public service 29 35 18 10 5 1 3 66 15 184
2017 11 to 20 years in the federal public service 30 29 23 12 4 1 2 60 16 220
2017 More than 20 years in the federal public service 23 31 23 13 7 1 2 55 20 127

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 23 12 4 2 0 1 83 5 125
2017 3 to 10 years in the federal public service 55 22 13 5 2 0 2 80 7 186
2017 11 to 20 years in the federal public service 50 28 11 4 4 0 2 80 8 222
2017 More than 20 years in the federal public service 51 27 13 6 2 0 1 78 8 129

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 83 5 5 2 2 0 4 91 4 125
2017 3 to 10 years in the federal public service 72 12 6 3 2 1 3 88 5 187
2017 11 to 20 years in the federal public service 70 13 5 3 4 0 4 87 8 221
2017 More than 20 years in the federal public service 72 15 5 1 2 1 3 91 4 128

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 69 20 5 2 1 1 1 91 3 125
2017 3 to 10 years in the federal public service 50 30 13 5 2 0 1 81 7 187
2017 11 to 20 years in the federal public service 56 23 8 4 6 0 4 82 10 221
2017 More than 20 years in the federal public service 56 29 10 2 2 0 2 86 3 130

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 68 18 7 1 2 1 2 89 4 125
2017 3 to 10 years in the federal public service 60 23 6 4 5 0 2 85 9 187
2017 11 to 20 years in the federal public service 57 22 9 3 6 0 3 81 9 220
2017 More than 20 years in the federal public service 56 28 9 4 2 1 1 85 6 130

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 74 5 5 0 3 0 13 91 3 124
2017 3 to 10 years in the federal public service 52 12 9 2 1 0 24 84 4 187
2017 11 to 20 years in the federal public service 52 14 7 2 2 0 24 86 5 222
2017 More than 20 years in the federal public service 46 21 2 2 1 0 28 93 4 130

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 71 18 5 0 2 0 4 93 2 125
2017 3 to 10 years in the federal public service 58 20 8 4 1 0 8 85 6 186
2017 11 to 20 years in the federal public service 61 17 13 3 2 0 5 82 4 218
2017 More than 20 years in the federal public service 58 24 6 3 1 0 8 89 5 127

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 14 18 12 22 0 0 48 33 125
2017 3 to 10 years in the federal public service 47 20 12 6 12 0 3 69 19 187
2017 11 to 20 years in the federal public service 61 20 8 2 2 2 5 87 5 222
2017 More than 20 years in the federal public service 63 20 5 3 5 0 4 87 8 130

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 19 11 4 4 0 3 80 9 125
2017 3 to 10 years in the federal public service 47 31 11 3 3 0 5 82 6 187
2017 11 to 20 years in the federal public service 49 27 14 2 2 0 6 80 5 222
2017 More than 20 years in the federal public service 50 31 11 6 1 1 1 82 7 127

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 14 36 36 8 4 0 1 51 12 124
2017 3 to 10 years in the federal public service 10 31 35 15 9 0 1 41 24 187
2017 11 to 20 years in the federal public service 11 24 44 16 6 0 0 35 21 222
2017 More than 20 years in the federal public service 12 22 45 15 6 0 0 34 20 130

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 15 36 31 13 0 1 45 19 124
2017 3 to 10 years in the federal public service 9 19 39 22 9 1 1 31 29 187
2017 11 to 20 years in the federal public service 6 25 41 20 8 0 1 28 31 223
2017 More than 20 years in the federal public service 7 22 44 19 5 1 2 25 30 130
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 16 17 12 20 8 1 27 73 125
2017 3 to 10 years in the federal public service 17 18 22 14 22 4 2 19 81 187
2017 11 to 20 years in the federal public service 18 27 24 13 13 5 0 19 81 223
2017 More than 20 years in the federal public service 32 25 15 8 15 5 0 34 66 129

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 84
2017 3 to 10 years in the federal public service 36 142
2017 11 to 20 years in the federal public service 20 166
2017 More than 20 years in the federal public service 15 82

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 84
2017 3 to 10 years in the federal public service 44 142
2017 11 to 20 years in the federal public service 28 166
2017 More than 20 years in the federal public service 24 82

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 84
2017 3 to 10 years in the federal public service 24 142
2017 11 to 20 years in the federal public service 15 166
2017 More than 20 years in the federal public service 11 82

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 84
2017 3 to 10 years in the federal public service 50 142
2017 11 to 20 years in the federal public service 41 166
2017 More than 20 years in the federal public service 40 82

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 84
2017 3 to 10 years in the federal public service 5 142
2017 11 to 20 years in the federal public service 13 166
2017 More than 20 years in the federal public service 7 82

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 84
2017 3 to 10 years in the federal public service 43 142
2017 11 to 20 years in the federal public service 49 166
2017 More than 20 years in the federal public service 53 82

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 50 21 10 1 12 84
2017 3 to 10 years in the federal public service 3 45 17 11 7 18 138
2017 11 to 20 years in the federal public service 9 53 20 8 1 8 157
2017 More than 20 years in the federal public service 4 55 15 6 8 11 81

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 33 7 22 18 2 7 49 43 84
2017 3 to 10 years in the federal public service 9 19 21 16 28 2 6 30 47 143
2017 11 to 20 years in the federal public service 13 23 12 17 20 4 12 42 43 169
2017 More than 20 years in the federal public service 8 25 11 16 28 4 7 38 50 82

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 8 10 14 59 3 2 13 77 84
2017 3 to 10 years in the federal public service 1 7 11 12 65 1 3 8 81 143
2017 11 to 20 years in the federal public service 2 9 11 13 50 5 10 13 74 169
2017 More than 20 years in the federal public service 1 11 14 18 45 5 6 13 71 82
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