2017 Public Service Employee Survey Results by Theme for Canadian Heritage by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	33	10	16	14	60	30	64
2017	Not a person with a disability	37	46	8	6	3	83	9	1200
2014	Person with a disability	36	28	8	16	12	64	28	63
2014	Not a person with a disability	30	47	12	7	3	78	10	1293
2011	Person with a disability	32	34	5	13	16	66	29	60
2011	Not a person with a disability	34	42	12	7	4	76	12	1315
2008	Person with a disability	32	39	18	6	5	71	12	65
2008	Not a person with a disability	38	40	11	8	3	78	11	1401

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	30	6	12	23	3	0	59	35	64
2017	Not a person with a disability	36	40	12	7	4	0	0	77	12	1197

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	45	29	16	6	4	74	10	64
2017	Not a person with a disability	52	35	9	3	1	87	4	1196
2014	Person with a disability	67	15	13	1	3	83	5	63
2014	Not a person with a disability	55	34	8	2	1	89	4	1292
2011	Person with a disability	57	27	11	3	1	84	5	59
2011	Not a person with a disability	52	35	9	3	1	87	4	1318

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	24	12	10	14	64	24	64
2017	Not a person with a disability	45	38	10	5	2	83	7	1196
2014	Person with a disability	41	25	11	15	9	65	24	62
2014	Not a person with a disability	38	43	12	4	2	81	7	1292
2011	Person with a disability	34	38	10	13	5	73	18	60
2011	Not a person with a disability	40	43	9	5	3	83	8	1317
2008	Person with a disability	40	41	7	6	5	81	12	65
2008	Not a person with a disability	44	39	8	6	3	84	9	1407

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	33	9	10	11	3	0	69	22	63
2017	Not a person with a disability	52	32	10	3	2	1	0	85	5	1194
2014	Person with a disability	41	25	24	8	3	0	0	66	11	63
2014	Not a person with a disability	40	41	13	4	1	1	0	81	5	1293
2011	Person with a disability	27	26	13	18	13	0	4	55	32	60
2011	Not a person with a disability	31	40	18	8	3	1	0	71	11	1315

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	30	7	17	10	0	1	66	27	64
2017	Not a person with a disability	48	37	10	4	1	0	0	85	5	1200
2014	Person with a disability	37	30	21	8	4	0	0	67	12	63
2014	Not a person with a disability	38	43	12	4	2	1	0	82	6	1291
2011	Person with a disability	27	34	14	17	6	0	2	62	24	60
2011	Not a person with a disability	28	44	17	8	3	0	0	73	11	1318
2008	Person with a disability	29	46	17	6	1	0	0	75	8	65
2008	Not a person with a disability	42	38	11	6	3	0	0	80	9	1410

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	34	11	10	10	1	0	68	20	64
2017	Not a person with a disability	43	26	14	7	4	5	0	73	12	1193
2014	Person with a disability	39	26	18	7	8	3	0	67	15	63
2014	Not a person with a disability	39	29	16	8	4	4	1	71	12	1292
2011	Person with a disability	34	21	14	13	11	5	2	59	26	59
2011	Not a person with a disability	34	29	16	10	6	4	1	66	17	1317
2008	Person with a disability	30	28	12	17	7	6	0	62	25	65
2008	Not a person with a disability	38	26	16	9	5	5	1	68	15	1408

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	55	12	16	8	9	0	0	67	17	63
2017	Not a person with a disability	51	33	8	4	2	2	0	86	6	1199
2014	Person with a disability	45	33	11	2	6	3	0	81	8	63
2014	Not a person with a disability	47	32	13	3	2	2	1	82	5	1293
2011	Person with a disability	45	16	12	15	9	2	2	63	25	60
2011	Not a person with a disability	46	32	11	5	3	3	0	81	8	1319
2008	Person with a disability	36	25	15	9	8	6	0	65	19	65
2008	Not a person with a disability	45	32	10	6	4	2	0	79	10	1409

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	47	22	7	13	11	0	0	69	24	64
2017	Not a person with a disability	47	38	8	4	2	0	0	86	7	1201
2014	Person with a disability	47	29	13	2	9	0	0	76	11	62
2014	Not a person with a disability	47	34	11	5	2	0	1	81	7	1293
2011	Person with a disability	36	28	10	16	9	0	2	64	25	60
2011	Not a person with a disability	43	36	11	6	3	1	0	80	9	1317
2008	Person with a disability	33	26	17	12	10	3	0	60	22	65
2008	Not a person with a disability	44	33	11	8	4	0	0	77	12	1410

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	49	14	10	10	15	1	64	26	64
2017	Not a person with a disability	57	27	9	5	3	0	84	8	1201
2014	Person with a disability	43	33	10	7	5	2	78	12	63
2014	Not a person with a disability	50	32	10	5	3	1	82	7	1292

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	27	15	13	6	16	60	22	64
2017	Not a person with a disability	31	39	14	5	4	6	75	10	1199
2014	Person with a disability	29	34	16	7	4	10	69	13	63
2014	Not a person with a disability	25	38	18	8	3	7	69	11	1292
2011	Person with a disability	24	32	14	13	11	7	60	26	59
2011	Not a person with a disability	24	33	20	9	4	8	63	15	1319

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	21	16	15	15	10	0	48	34	64
2017	Not a person with a disability	27	40	17	8	5	3	0	69	13	1200
2014	Person with a disability	23	35	19	15	3	5	0	62	19	63
2014	Not a person with a disability	23	38	21	10	4	3	0	63	15	1292
2011	Person with a disability	20	29	16	13	17	2	4	52	32	58
2011	Not a person with a disability	18	33	24	14	8	3	0	53	22	1319
2008	Person with a disability	21	37	20	10	11	1	0	59	21	65
2008	Not a person with a disability	26	39	18	9	6	3	0	66	15	1408

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	31	13	21	10	11	0	51	35	64
2017	Not a person with a disability	18	39	21	10	4	7	0	62	16	1199
2014	Person with a disability	18	25	24	17	9	8	0	47	28	63
2014	Not a person with a disability	16	37	24	12	5	6	0	56	18	1293
2011	Person with a disability	15	31	21	16	10	6	2	49	29	59
2011	Not a person with a disability	10	34	26	17	6	7	0	48	24	1319
2008	Person with a disability	8	39	24	14	5	10	0	52	20	65
2008	Not a person with a disability	14	39	23	13	5	6	0	56	19	1406

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	34	11	14	14	7	0	57	30	64
2017	Not a person with a disability	26	34	17	10	6	6	0	64	17	1200
2014	Person with a disability	21	28	16	17	9	9	0	55	28	63
2014	Not a person with a disability	19	32	22	13	8	6	0	55	22	1291
2011	Person with a disability	24	30	10	15	12	7	2	59	30	59
2011	Not a person with a disability	18	32	20	14	7	8	0	55	23	1319
2008	Person with a disability	23	31	13	15	9	9	0	60	27	65
2008	Not a person with a disability	20	37	18	12	6	8	0	62	19	1408

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	30	17	17	13	6	0	50	32	64
2017	Not a person with a disability	21	42	17	11	5	3	0	65	17	1199
2014	Person with a disability	26	38	13	13	7	3	0	66	21	63
2014	Not a person with a disability	19	40	19	13	6	3	0	61	19	1290
2011	Person with a disability	11	32	14	23	15	3	2	45	41	59
2011	Not a person with a disability	16	39	19	18	7	2	0	56	25	1319
2008	Person with a disability	16	29	23	13	18	1	0	45	32	65
2008	Not a person with a disability	18	40	18	15	6	2	0	59	22	1408

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	30	18	6	21	56	27	64
2017	Not a person with a disability	36	38	13	9	4	74	13	1199
2014	Person with a disability	25	32	14	19	11	56	30	63
2014	Not a person with a disability	31	39	16	10	4	70	14	1293
2011	Person with a disability	31	27	15	14	14	58	28	60
2011	Not a person with a disability	31	40	15	10	4	71	14	1318

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	35	7	22	17	0	0	54	39	64
2017	Not a person with a disability	34	43	12	8	3	0	0	77	11	1199

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	14	7	9	14	33	4	51	38	64
2017	Not a person with a disability	13	27	16	13	7	20	5	53	26	1198
2014	Person with a disability	9	27	17	19	8	17	3	45	34	63
2014	Not a person with a disability	13	24	21	13	8	15	5	46	27	1290

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	20	11	16	9	0	2	63	25	64
2017	Not a person with a disability	44	37	9	7	2	1	0	82	9	1200
2014	Person with a disability	40	33	8	7	11	2	0	75	18	63
2014	Not a person with a disability	41	37	12	6	2	0	1	79	9	1292
2011	Person with a disability	40	35	5	8	10	0	2	77	18	60
2011	Not a person with a disability	40	36	12	8	4	1	0	76	12	1316
2008	Person with a disability	28	26	20	15	10	2	0	54	25	65
2008	Not a person with a disability	37	35	12	9	6	1	1	73	15	1410

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Not a person with a disability	26	38	14	6	4	3	8	73	11	371
2014	Not a person with a disability	24	37	17	8	2	3	8	70	11	404

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	44	20	11	6	13	6	0	68	20	64
2017	Not a person with a disability	40	39	9	8	3	1	0	80	11	1194
2014	Person with a disability	40	28	18	11	3	0	0	68	14	63
2014	Not a person with a disability	32	42	13	8	2	1	1	76	11	1293
2011	Person with a disability	35	32	8	13	9	2	0	69	23	60
2011	Not a person with a disability	34	41	12	8	3	1	0	77	11	1318
2008	Person with a disability	35	30	21	11	2	1	0	66	13	65
2008	Not a person with a disability	37	42	10	7	2	2	0	81	9	1409

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	17	11	11	13	21	0	56	30	64
2017	Not a person with a disability	33	33	12	7	4	10	1	74	13	1199
2014	Person with a disability	29	25	17	16	5	9	0	59	22	63
2014	Not a person with a disability	29	31	16	9	4	8	2	67	15	1291
2011	Person with a disability	30	21	10	16	14	7	2	56	33	60
2011	Not a person with a disability	33	31	13	9	6	7	1	70	16	1316
2008	Person with a disability	31	24	17	15	7	6	0	58	23	65
2008	Not a person with a disability	37	32	11	8	6	7	1	74	15	1408

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	27	13	13	10	1	3	63	24	64
2017	Not a person with a disability	35	44	10	9	2	0	1	80	10	1202
2014	Person with a disability	20	40	14	20	6	0	0	60	25	63
2014	Not a person with a disability	32	42	13	9	3	0	1	74	13	1291
2011	Person with a disability	27	34	15	15	7	0	2	62	22	57
2011	Not a person with a disability	31	40	14	10	4	0	2	71	14	1317
2008	Person with a disability	25	43	8	16	7	0	0	68	24	65
2008	Not a person with a disability	35	41	12	8	3	0	1	77	11	1409

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	28	6	10	15	69	25	64
2017	Not a person with a disability	42	40	11	5	2	83	7	1199
2014	Person with a disability	37	33	12	5	14	69	19	63
2014	Not a person with a disability	38	39	13	7	3	77	10	1293
2011	Person with a disability	32	38	10	8	12	71	19	60
2011	Not a person with a disability	43	36	10	6	4	79	11	1317
2008	Person with a disability	35	43	7	6	8	78	14	65
2008	Not a person with a disability	42	40	9	6	3	81	10	1411

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	47	28	4	3	18	0	75	21	63
2017	Not a person with a disability	50	37	7	4	2	0	87	6	1197
2014	Person with a disability	43	32	13	8	5	0	75	12	63
2014	Not a person with a disability	45	36	9	7	3	0	81	10	1293
2011	Person with a disability	31	40	7	6	14	2	73	20	58
2011	Not a person with a disability	43	41	8	5	3	0	84	8	1316
2008	Person with a disability	41	43	4	6	5	0	84	12	65
2008	Not a person with a disability	45	41	7	5	3	0	85	8	1410

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	26	13	14	13	12	0	55	30	64
2017	Not a person with a disability	29	39	14	9	3	4	1	72	13	1198
2014	Person with a disability	20	32	24	8	16	0	0	52	24	63
2014	Not a person with a disability	24	39	18	11	5	2	1	66	16	1291
2011	Person with a disability	13	29	22	16	16	0	4	44	34	57
2011	Not a person with a disability	23	37	18	12	6	3	1	62	19	1317
2008	Person with a disability	21	41	16	10	8	4	0	65	19	65
2008	Not a person with a disability	27	40	17	10	4	2	0	68	15	1407

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	22	10	10	29	4	6	45	44	64
2017	Not a person with a disability	20	30	15	17	10	4	3	54	29	1198
2014	Person with a disability	14	17	18	25	21	3	3	32	49	63
2014	Not a person with a disability	15	28	18	20	13	3	3	46	35	1293
2011	Person with a disability	10	17	14	25	25	0	9	29	55	58
2011	Not a person with a disability	15	29	19	18	15	2	2	46	34	1317
2008	Person with a disability	15	32	8	19	22	3	1	49	43	65
2008	Not a person with a disability	19	35	13	16	11	2	2	58	29	1409

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	29	14	14	19	1	53	33	64
2017	Not a person with a disability	36	41	11	9	3	0	77	12	1196
2014	Person with a disability	21	34	12	19	12	2	56	31	63
2014	Not a person with a disability	26	42	15	12	4	1	69	16	1293
2011	Person with a disability	24	47	8	7	14	0	71	21	59
2011	Not a person with a disability	31	41	13	10	5	0	72	15	1319

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	32	11	7	20	62	27	64
2017	Not a person with a disability	41	38	11	7	3	79	10	1197
2014	Person with a disability	32	29	15	14	10	61	24	62
2014	Not a person with a disability	30	40	15	9	5	71	14	1292

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	36	9	7	16	0	3	68	24	64
2017	Not a person with a disability	36	44	10	7	3	1	0	80	10	1196
2014	Person with a disability	37	34	12	11	5	0	2	72	16	62
2014	Not a person with a disability	33	41	16	7	2	0	0	74	10	1292
2011	Person with a disability	40	37	8	10	5	0	0	77	15	59
2011	Not a person with a disability	36	42	11	8	2	1	1	78	10	1317

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	31	24	13	9	4	1	52	23	64
2017	Not a person with a disability	25	43	19	6	3	4	0	71	9	1194

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	29	6	13	9	0	0	73	21	64
2017	Not a person with a disability	48	34	7	6	3	0	1	83	10	1199
2014	Person with a disability	46	22	13	12	8	0	0	67	20	63
2014	Not a person with a disability	43	35	10	7	3	1	1	80	10	1293
2011	Person with a disability	36	32	11	12	8	0	2	69	20	60
2011	Not a person with a disability	45	34	11	5	3	0	1	81	8	1318

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	15	7	10	11	8	20	61	29	63
2017	Not a person with a disability	39	24	9	9	5	2	12	73	17	1198
2014	Person with a disability	31	16	9	10	17	3	14	57	33	63
2014	Not a person with a disability	31	28	11	9	7	1	13	69	19	1293
2011	Person with a disability	24	16	13	11	18	0	19	49	35	60
2011	Not a person with a disability	34	26	9	9	6	3	13	70	19	1318
2008	Person with a disability	36	20	8	10	14	4	9	64	27	65
2008	Not a person with a disability	39	26	7	10	6	2	11	74	18	1411

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	44	15	1	4	0	80	5	64
2017	Not a person with a disability	39	37	14	6	4	0	76	10	1202
2014	Person with a disability	38	36	13	7	3	3	76	10	63
2014	Not a person with a disability	37	38	15	7	3	0	76	10	1293
2011	Person with a disability	30	32	23	8	7	0	62	15	60
2011	Not a person with a disability	33	37	17	8	4	1	70	12	1319
2008	Person with a disability	21	43	15	10	11	0	64	21	65
2008	Not a person with a disability	26	38	20	10	6	0	64	16	1406

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	60	21	3	9	4	3	0	84	13	64
2017	Not a person with a disability	54	25	7	5	3	2	4	84	9	1199
2014	Person with a disability	48	29	4	11	3	0	5	81	15	63
2014	Not a person with a disability	47	25	9	5	4	3	7	81	10	1292
2011	Person with a disability	35	25	5	7	13	5	10	71	23	59
2011	Not a person with a disability	43	29	8	7	4	4	5	79	11	1319

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Person with a disability	40	30	30	64
2017	Not a person with a disability	33	37	30	1200
2014	Person with a disability	29	33	38	63
2014	Not a person with a disability	34	34	32	1291
2011	Person with a disability	52	16	32	60
2011	Not a person with a disability	38	33	28	1316

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Person with a disability	7	18	42	0	15	18	26
2017	Not a person with a disability	11	30	30	5	15	9	397
2014	Person with a disability	11	36	28	10	9999	15	19
2014	Not a person with a disability	13	35	34	6	9999	12	437
2011	Person with a disability	21	29	37	3	9999	10	30
2011	Not a person with a disability	17	31	39	6	9999	8	503

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	40	11	7	9	1	0	72	16	64
2017	Not a person with a disability	44	42	8	4	2	0	0	86	6	1199
2014	Person with a disability	53	28	5	6	6	1	0	83	12	63
2014	Not a person with a disability	38	44	11	5	1	0	0	82	7	1293
2011	Person with a disability	40	43	5	9	1	0	2	85	11	60
2011	Not a person with a disability	37	42	12	6	2	0	0	80	8	1320
2008	Person with a disability	47	33	7	9	3	0	0	81	12	65
2008	Not a person with a disability	44	40	9	5	2	0	0	85	7	1405

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	31	19	13	3	1	0	65	16	64
2017	Not a person with a disability	31	46	12	7	2	1	0	78	10	1198
2014	Person with a disability	32	33	18	9	5	3	0	68	14	63
2014	Not a person with a disability	30	45	16	6	2	2	0	76	8	1293
2011	Person with a disability	24	40	11	10	10	2	2	67	21	60
2011	Not a person with a disability	22	44	18	11	3	2	0	67	14	1316

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	15	32	17	15	1	4	34	31	64
2017	Not a person with a disability	8	24	38	18	8	1	2	27	33	1195
2014	Person with a disability	6	20	35	18	12	2	6	34	28	63
2014	Not a person with a disability	7	29	40	14	7	0	2	22	37	1288
2011	Person with a disability	17	26	35	17	3	0	2	21	44	60
2011	Not a person with a disability	13	31	36	13	5	1	2	18	45	1317
2008	Person with a disability	13	35	36	10	3	3	0	13	49	65
2008	Not a person with a disability	10	32	36	16	5	1	1	21	43	1409

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	10	14	23	18	11	7	50	33	64
2017	Not a person with a disability	4	13	28	28	19	5	4	52	18	1195
2014	Person with a disability	3	23	27	17	23	2	5	43	28	63
2014	Not a person with a disability	6	17	31	28	12	3	3	42	24	1288
2011	Person with a disability	22	22	26	15	11	2	2	27	46	59
2011	Not a person with a disability	11	24	34	17	9	3	3	27	36	1314
2008	Person with a disability	16	20	39	12	7	3	3	20	38	65
2008	Not a person with a disability	7	18	32	25	12	3	3	40	26	1406

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	14	25	16	8	6	0	25	48	64
2017	Not a person with a disability	16	27	33	13	6	2	3	20	45	1197
2014	Person with a disability	22	23	28	13	11	0	3	25	46	63
2014	Not a person with a disability	26	29	28	8	5	1	2	14	57	1289
2011	Person with a disability	24	26	27	13	8	0	2	22	51	60
2011	Not a person with a disability	24	31	27	9	4	2	3	14	58	1318
2008	Person with a disability	21	32	31	12	0	1	1	13	55	65
2008	Not a person with a disability	18	30	31	11	5	2	2	17	50	1409

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	11	32	19	17	3	2	37	30	64
2017	Not a person with a disability	9	21	35	21	11	1	2	33	31	1193
2014	Person with a disability	7	18	33	20	16	0	5	38	27	62
2014	Not a person with a disability	8	23	38	21	8	1	2	29	32	1289
2011	Person with a disability	19	18	34	19	7	2	2	27	38	60
2011	Not a person with a disability	13	24	36	17	6	1	3	25	38	1314
2008	Person with a disability	7	38	41	10	4	0	0	14	45	65
2008	Not a person with a disability	9	26	37	19	6	1	2	26	36	1411

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	18	11	28	12	6	2	43	45	64
2017	Not a person with a disability	15	26	28	15	9	2	4	26	44	1194
2014	Person with a disability	16	23	24	16	17	2	3	35	41	63
2014	Not a person with a disability	19	31	28	12	7	1	2	19	52	1288
2011	Person with a disability	26	23	29	12	6	2	2	19	51	60
2011	Not a person with a disability	19	28	30	13	5	1	4	19	49	1317
2008	Person with a disability	10	30	41	10	0	4	5	11	44	65
2008	Not a person with a disability	9	21	33	22	9	1	4	33	33	1409

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	18	12	21	21	2	4	45	42	64
2017	Not a person with a disability	7	20	27	23	15	4	5	41	30	1192
2014	Person with a disability	9	13	33	22	16	4	3	41	24	63
2014	Not a person with a disability	8	20	30	25	11	2	4	38	30	1289
2011	Person with a disability	18	20	31	23	5	0	4	29	39	60
2011	Not a person with a disability	12	24	32	19	7	3	4	28	38	1317
2008	Person with a disability	16	25	40	10	1	3	5	12	45	65
2008	Not a person with a disability	13	26	31	17	8	3	4	26	41	1408

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	22	26	8	17	2	0	26	47	64
2017	Not a person with a disability	14	25	31	15	8	3	3	25	42	1195
2014	Person with a disability	18	18	25	19	14	2	5	35	38	63
2014	Not a person with a disability	16	27	35	13	6	2	2	19	44	1289

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	20	10	6	21	2	62	28	64
2017	Not a person with a disability	53	30	7	6	3	0	83	9	1197
2014	Person with a disability	48	25	11	8	8	0	73	16	63
2014	Not a person with a disability	50	31	9	6	3	1	82	9	1290

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	49	26	7	6	13	75	18	64
2017	Not a person with a disability	52	36	7	4	2	87	6	1198
2014	Person with a disability	46	35	9	6	3	81	10	63
2014	Not a person with a disability	48	38	8	4	2	87	6	1293

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	31	16	7	6	7	69	13	64
2017	Not a person with a disability	43	37	10	3	1	5	84	5	1197
2014	Person with a disability	41	31	15	1	2	11	80	3	63
2014	Not a person with a disability	42	38	12	2	1	4	84	3	1291

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	39	7	7	7	6	0	78	15	64
2017	Not a person with a disability	44	43	8	3	1	1	0	87	4	1198
2014	Person with a disability	40	33	17	5	3	1	0	74	8	63
2014	Not a person with a disability	42	40	11	3	1	2	0	84	4	1293
2011	Person with a disability	28	43	10	9	8	0	2	73	17	59
2011	Not a person with a disability	35	42	12	5	3	4	0	79	8	1319

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	30	10	11	7	0	0	72	18	64
2017	Not a person with a disability	53	38	6	2	1	0	0	91	3	1201
2014	Person with a disability	45	32	15	4	3	0	0	77	7	63
2014	Not a person with a disability	49	41	8	2	1	0	0	90	3	1289
2011	Person with a disability	35	29	19	8	8	0	2	65	16	59
2011	Not a person with a disability	41	43	11	3	2	1	0	84	5	1317
2008	Person with a disability	30	42	9	10	7	1	0	74	17	65
2008	Not a person with a disability	43	41	9	4	2	0	0	85	6	1408

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	12	11	10	24	2	10	48	39	64
2017	Not a person with a disability	31	32	13	7	5	6	5	71	14	1196
2014	Person with a disability	38	25	14	9	8	3	3	68	18	63
2014	Not a person with a disability	31	33	14	9	5	4	5	70	15	1292

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	44	31	13	3	3	6	0	79	6	64
2017	Not a person with a disability	42	43	9	2	1	2	0	87	3	1198
2014	Person with a disability	46	38	5	7	0	3	0	87	8	62
2014	Not a person with a disability	36	43	12	3	1	4	1	83	4	1291
2011	Person with a disability	39	37	10	5	4	3	2	80	10	60
2011	Not a person with a disability	35	43	12	3	1	5	0	82	5	1316

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	31	4	13	7	5	0	75	21	64
2017	Not a person with a disability	45	37	8	5	2	2	1	84	7	1199
2014	Person with a disability	45	37	4	7	5	0	2	83	12	63
2014	Not a person with a disability	46	39	7	3	2	2	1	87	6	1293
2011	Person with a disability	46	25	8	10	8	0	4	73	18	60
2011	Not a person with a disability	47	35	8	5	3	3	1	84	7	1316
2008	Person with a disability	31	45	11	5	7	1	0	77	11	65
2008	Not a person with a disability	46	34	8	6	3	2	1	83	9	1409

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	30	25	6	17	1	0	51	23	64
2017	Not a person with a disability	29	38	14	10	4	5	1	71	14	1198
2014	Person with a disability	27	33	18	12	5	5	0	64	17	63
2014	Not a person with a disability	26	37	20	7	3	5	1	67	12	1292
2011	Person with a disability	17	37	14	13	13	2	5	57	28	58
2011	Not a person with a disability	19	36	21	10	5	8	1	60	17	1318

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	5	17	20	28	11	0	27	54	64
2017	Not a person with a disability	17	22	20	12	10	14	5	49	27	1197
2014	Person with a disability	15	17	20	20	13	13	1	38	39	63
2014	Not a person with a disability	15	23	21	13	11	14	4	46	29	1292
2011	Person with a disability	16	19	17	10	26	10	2	40	40	59
2011	Not a person with a disability	14	21	20	14	10	16	6	44	30	1319

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	28	7	13	8	71	21	64
2017	Not a person with a disability	42	46	4	6	2	88	8	1202
2014	Person with a disability	31	42	6	15	6	73	21	63
2014	Not a person with a disability	35	50	5	8	2	85	9	1292
2011	Person with a disability	41	37	3	16	3	78	19	60
2011	Not a person with a disability	47	39	5	7	1	87	8	1318
2008	Person with a disability	49	34	3	7	6	83	14	65
2008	Not a person with a disability	53	39	2	5	1	91	6	1411

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	37	7	7	8	77	16	64
2017	Not a person with a disability	51	36	5	6	1	87	8	1201
2014	Person with a disability	41	34	6	11	7	75	19	63
2014	Not a person with a disability	44	39	8	6	3	84	9	1293
2011	Person with a disability	50	33	1	10	6	83	15	59
2011	Not a person with a disability	47	37	7	6	3	84	9	1317

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	52	22	7	7	11	0	74	19	64
2017	Not a person with a disability	53	38	5	2	1	0	92	3	1198
2014	Person with a disability	41	38	12	6	4	0	79	9	63
2014	Not a person with a disability	48	40	7	4	1	1	88	5	1291

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	71	15	6	5	3	86	8	64
2017	Not a person with a disability	67	26	3	3	0	93	3	1196
2014	Person with a disability	65	19	11	3	1	84	4	63
2014	Not a person with a disability	65	27	3	2	1	93	4	1293
2011	Person with a disability	62	28	3	6	0	90	6	60
2011	Not a person with a disability	71	24	3	2	0	95	3	1318
2008	Person with a disability	70	19	3	8	0	89	8	65
2008	Not a person with a disability	71	22	2	3	0	94	4	1408

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	65	22	7	1	4	0	87	6	64
2017	Not a person with a disability	54	32	7	5	1	0	86	7	1202
2014	Person with a disability	57	30	3	3	7	0	87	10	63
2014	Not a person with a disability	51	30	6	10	2	0	82	12	1291
2011	Person with a disability	61	20	5	8	5	0	81	13	60
2011	Not a person with a disability	56	27	6	8	2	1	83	11	1317
2008	Person with a disability	54	23	5	13	5	0	77	18	65
2008	Not a person with a disability	56	28	6	8	2	0	84	10	1409

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	68	18	3	6	1	2	3	90	7	64
2017	Not a person with a disability	70	23	4	2	1	0	0	93	3	1199
2014	Person with a disability	75	17	2	3	3	0	0	92	6	63
2014	Not a person with a disability	70	22	3	3	1	0	0	93	4	1292
2011	Person with a disability	68	17	4	1	7	0	4	88	8	60
2011	Not a person with a disability	71	21	4	3	1	0	0	92	4	1319
2008	Person with a disability	75	12	1	4	6	0	0	88	11	65
2008	Not a person with a disability	72	18	4	4	2	0	1	91	6	1410

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	85	12	1	0	1	0	97	1	64
2017	Not a person with a disability	82	14	1	1	1	0	97	2	1198
2014	Person with a disability	83	14	2	0	1	0	97	1	63
2014	Not a person with a disability	80	15	2	1	1	1	96	2	1293
2011	Person with a disability	76	12	0	5	7	0	89	11	60
2011	Not a person with a disability	82	13	2	1	1	1	96	2	1320
2008	Person with a disability	83	12	0	1	3	0	95	5	65
2008	Not a person with a disability	84	10	2	2	2	1	95	3	1408

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	57	23	7	6	1	5	1	84	8	64
2017	Not a person with a disability	59	29	6	3	0	1	2	91	3	1198
2014	Person with a disability	60	22	5	8	3	0	2	83	11	63
2014	Not a person with a disability	54	33	7	3	1	1	2	88	4	1293

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	76	16	7	0	0	1	0	93	0	64
2017	Not a person with a disability	68	23	4	2	0	2	1	94	2	1202
2014	Person with a disability	66	24	3	0	0	7	0	97	0	63
2014	Not a person with a disability	64	27	4	1	1	2	2	95	1	1293
2011	Person with a disability	63	19	7	5	2	0	4	86	7	57
2011	Not a person with a disability	65	23	5	2	1	1	3	92	2	1316
2008	Person with a disability	68	17	6	6	1	1	0	86	8	65
2008	Not a person with a disability	68	23	5	1	1	1	2	93	2	1408

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	39	61	64
2017	Not a person with a disability	12	88	1199
2014	Person with a disability	31	69	63
2014	Not a person with a disability	16	84	1292

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	45	26
2017	Not a person with a disability	47	150
2014	Person with a disability	33	21
2014	Not a person with a disability	40	202

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	81	26
2017	Not a person with a disability	66	150
2014	Person with a disability	62	21
2014	Not a person with a disability	67	202

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	4	150
2014	Person with a disability	0	21
2014	Not a person with a disability	6	202

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Person with a disability	26
2017	Not a person with a disability	150
2014	Person with a disability	21
2014	Not a person with a disability	202

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	26

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	150
2014	Not a person with a disability	3	202

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	26
2014	Person with a disability	0	21
2014	Not a person with a disability	4	202

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	48	26
2017	Not a person with a disability	34	150
2014	Person with a disability	38	21
2014	Not a person with a disability	40	204

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	60	26
2017	Not a person with a disability	36	150
2014	Person with a disability	38	21
2014	Not a person with a disability	49	204

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	79	26
2017	Not a person with a disability	34	150
2014	Person with a disability	39	21
2014	Not a person with a disability	40	204

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	59	26
2017	Not a person with a disability	39	150
2014	Person with a disability	38	21
2014	Not a person with a disability	39	204

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	52	26
2017	Not a person with a disability	21	150
2014	Not a person with a disability	23	204

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	63	26
2017	Not a person with a disability	59	150
2014	Person with a disability	56	21
2014	Not a person with a disability	56	204

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	44	26
2017	Not a person with a disability	27	150
2014	Person with a disability	39	21
2014	Not a person with a disability	32	204

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	0	204

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	150
2014	Not a person with a disability	5	204

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	26
2017	Not a person with a disability	6	150
2014	Not a person with a disability	8	204

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	75	26
2017	Not a person with a disability	38	150
2014	Person with a disability	39	21
2014	Not a person with a disability	42	204

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	33	26
2017	Not a person with a disability	23	150
2014	Person with a disability	23	21
2014	Not a person with a disability	23	204

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	37	26
2017	Not a person with a disability	14	150
2014	Person with a disability	25	21
2014	Not a person with a disability	12	204

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	55	26
2017	Not a person with a disability	61	150
2014	Person with a disability	53	21
2014	Not a person with a disability	62	204

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	33	26
2017	Not a person with a disability	34	150
2014	Not a person with a disability	34	204

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	26
2017	Not a person with a disability	12	150
2014	Not a person with a disability	10	204

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	18	26
2017	Not a person with a disability	10	150
2014	Not a person with a disability	15	204

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	26	26
2017	Not a person with a disability	15	150
2014	Not a person with a disability	19	204

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	26

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	26
2017	Not a person with a disability	15	150
2014	Person with a disability	28	21
2014	Not a person with a disability	15	204

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	26
2017	Not a person with a disability	12	150
2014	Person with a disability	24	21
2014	Not a person with a disability	14	204

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	26
2017	Not a person with a disability	24	150
2014	Not a person with a disability	17	204

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	13	147
2014	Not a person with a disability	11	201

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	26
2017	Not a person with a disability	23	147
2014	Person with a disability	25	20
2014	Not a person with a disability	16	201

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	147
2014	Not a person with a disability	7	201

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	147
2014	Not a person with a disability	9	201

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	147
2014	Not a person with a disability	14	201

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	26
2017	Not a person with a disability	12	147
2014	Not a person with a disability	9	201

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	20	147
2014	Not a person with a disability	15	201

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	18	26
2017	Not a person with a disability	6	147
2014	Not a person with a disability	5	201

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	26
2017	Not a person with a disability	10	147
2014	Person with a disability	35	20
2014	Not a person with a disability	12	201

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	44	26
2017	Not a person with a disability	37	147
2014	Person with a disability	35	20
2014	Not a person with a disability	28	201

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	147
2014	Not a person with a disability	13	201

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	66	26
2017	Not a person with a disability	47	147
2014	Person with a disability	56	20
2014	Not a person with a disability	44	201

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	147
2014	Person with a disability	0	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	56	26
2017	Not a person with a disability	50	147
2014	Person with a disability	65	20
2014	Not a person with a disability	47	201

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	147

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	11	147
2014	Not a person with a disability	10	201

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	89	11	26
2017	Not a person with a disability	87	13	150

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	6	14	12	8	21	32	7	31	48	64
2017	Not a person with a disability	13	17	16	5	3	35	9	55	15	1199
2014	Person with a disability	15	15	18	7	11	33	1	46	27	63
2014	Not a person with a disability	14	16	17	5	4	34	10	54	16	1290

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	31	13	11	12	18	0	57	28	63
2017	Not a person with a disability	30	34	16	4	3	12	1	74	8	1199
2014	Person with a disability	32	18	25	6	5	14	0	59	12	63
2014	Not a person with a disability	28	32	18	4	2	15	2	71	7	1290
2011	Person with a disability	33	23	16	10	10	7	0	61	22	60
2011	Not a person with a disability	30	36	16	6	2	10	0	74	9	1317

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	27	73	64
2017	Not a person with a disability	4	96	1198
2014	Person with a disability	17	83	63
2014	Not a person with a disability	5	95	1291

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	38	19
2017	Not a person with a disability	24	53
2014	Not a person with a disability	39	60

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	79	19
2017	Not a person with a disability	88	53
2014	Person with a disability	83	11
2014	Not a person with a disability	79	60

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	19
2014	Person with a disability	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Person with a disability	19
2017	Not a person with a disability	53
2014	Person with a disability	11
2014	Not a person with a disability	60

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	11
2014	Not a person with a disability	10	60

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	19
2014	Not a person with a disability	0	60

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	31	53
2014	Not a person with a disability	15	60

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	25	53
2014	Not a person with a disability	19	60

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	16	53
2014	Not a person with a disability	8	60

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	35	19
2017	Not a person with a disability	30	53
2014	Not a person with a disability	27	60

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	27	53
2014	Person with a disability	0	11
2014	Not a person with a disability	14	60

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	19
2014	Person with a disability	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	19
2017	Not a person with a disability	0	53

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	Person with a disability	19
2017	Not a person with a disability	53
2014	Person with a disability	11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	53
2014	Person with a disability	0	11
2014	Not a person with a disability	21	60

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	19
2017	Not a person with a disability	0	53

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	49	19
2014	Person with a disability	80	11
2014	Not a person with a disability	0	60

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Not a person with a disability	53
2014	Person with a disability	11
2014	Not a person with a disability	60

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	30	53
2014	Not a person with a disability	36	60

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	37	19
2017	Not a person with a disability	43	53
2014	Person with a disability	52	11
2014	Not a person with a disability	24	60

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	20	53
2014	Not a person with a disability	13	60

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	9	53
2014	Person with a disability	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	13	53
2014	Not a person with a disability	11	60

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	8	60

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	9	53
2014	Person with a disability	0	11
2014	Not a person with a disability	10	60

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	11	60

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	47	19
2017	Not a person with a disability	40	53
2014	Not a person with a disability	54	60

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	18
2017	Not a person with a disability	15	51
2014	Not a person with a disability	13	59

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	51

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	0	59

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	0	59

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	11	51

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	21	59

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	12	59

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	38	18
2017	Not a person with a disability	23	51
2014	Not a person with a disability	32	59

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	72	18
2017	Not a person with a disability	39	51
2014	Person with a disability	50	10
2014	Not a person with a disability	43	59

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	10
2014	Not a person with a disability	0	59

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	62	18
2017	Not a person with a disability	69	51
2014	Person with a disability	51	10
2014	Not a person with a disability	71	59

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	10
2014	Not a person with a disability	15	59

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	100	0	19
2017	Not a person with a disability	91	9	53

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	16	14	7	13	37	3	43	33	64
2017	Not a person with a disability	15	17	16	2	1	40	9	62	6	1200
2014	Person with a disability	12	17	21	2	6	38	4	49	13	63
2014	Not a person with a disability	14	14	19	2	1	41	9	56	5	1292

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	30	12	6	12	19	0	63	21	64
2017	Not a person with a disability	32	36	13	2	1	14	2	81	3	1198
2014	Person with a disability	23	34	12	4	3	23	0	74	10	63
2014	Not a person with a disability	28	33	16	2	1	19	2	77	3	1292
2011	Person with a disability	32	24	14	9	8	11	2	65	19	60
2011	Not a person with a disability	34	38	12	3	1	12	0	82	4	1319

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	60	40	64
2017	Not a person with a disability	12	88	1201
2014	Person with a disability	46	54	61
2014	Not a person with a disability	11	89	1293

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	84	16	43
2017	Not a person with a disability	87	13	149
2014	Person with a disability	80	20	30
2014	Not a person with a disability	82	18	143

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	44	0	9	3	3	0	88	12	36
2017	Not a person with a disability	53	32	10	2	2	0	0	85	5	128
2014	Person with a disability	62	25	0	14	0	0	0	86	14	24
2014	Not a person with a disability	57	33	3	3	1	1	2	93	4	118

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	35	37	10	0	0	4	13	87	0	64
2017	Not a person with a disability	23	46	11	6	3	2	9	78	10	1201
2014	Person with a disability	22	47	10	15	1	0	5	72	17	63
2014	Not a person with a disability	22	48	13	5	1	2	9	78	8	1292
2011	Person with a disability	28	53	9	0	1	2	6	89	2	60
2011	Not a person with a disability	22	50	12	7	1	1	7	79	8	1317
2008	Person with a disability	28	49	8	6	3	1	4	82	9	65
2008	Not a person with a disability	23	47	12	8	3	1	7	75	12	1409

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	9	13	14	11	4	32	16	43	30	64
2017	Not a person with a disability	9	20	19	3	2	32	15	55	10	1197
2014	Person with a disability	3	19	23	4	7	32	12	38	21	63
2014	Not a person with a disability	7	16	23	5	3	32	15	42	15	1293
2011	Person with a disability	10	25	11	6	11	26	11	55	27	60
2011	Not a person with a disability	8	19	21	5	3	31	13	48	14	1317

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	30	6	4	4	21	6	80	12	62
2017	Not a person with a disability	40	32	7	1	1	9	9	89	2	1200
2014	Person with a disability	33	30	13	8	3	9	5	72	13	63
2014	Not a person with a disability	34	33	12	2	1	9	8	82	3	1292
2011	Person with a disability	38	34	13	8	0	3	4	77	9	60
2011	Not a person with a disability	35	35	9	2	1	10	8	86	3	1317
2008	Person with a disability	31	37	14	6	2	6	4	76	8	65
2008	Not a person with a disability	34	35	11	2	1	10	7	83	4	1408

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	25	11	3	3	26	10	74	9	64
2017	Not a person with a disability	32	32	10	3	1	13	9	83	4	1202
2014	Person with a disability	21	30	15	13	3	13	5	62	20	63
2014	Not a person with a disability	28	33	14	3	0	13	8	77	5	1292
2011	Person with a disability	29	29	15	4	5	14	4	70	11	60
2011	Not a person with a disability	28	36	12	2	1	13	7	81	4	1316
2008	Person with a disability	30	32	19	6	6	3	4	67	12	65
2008	Not a person with a disability	36	33	11	5	1	8	5	79	8	1410

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	51	19	4	12	14	0	0	70	26	64
2017	Not a person with a disability	58	28	6	4	2	1	0	87	6	1199

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	54	12	11	4	15	5	0	69	20	63
2017	Not a person with a disability	61	24	8	3	3	1	0	86	6	1201

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	41	12	9	11	0	0	68	19	63
2017	Not a person with a disability	40	44	9	3	1	3	0	87	5	1198

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	33	13	18	12	4	0	55	31	64
2017	Not a person with a disability	24	48	13	9	4	1	0	73	13	1200

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	21	12	15	33	0	1	40	48	64
2017	Not a person with a disability	21	20	22	16	19	0	2	42	36	1198

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	35	30	7	11	0	2	52	18	64
2017	Not a person with a disability	16	27	28	16	12	0	1	43	29	1201

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	26	30	5	13	1	0	51	18	64
2017	Not a person with a disability	21	27	24	17	10	0	2	49	27	1197

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	24	20	10	14	0	3	55	25	64
2017	Not a person with a disability	19	24	25	17	12	1	2	44	30	1201

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	48	20	8	5	3	0	16	80	10	64
2017	Not a person with a disability	39	25	16	6	5	1	8	70	13	1199

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	24	26	19	13	1	0	42	32	64
2017	Not a person with a disability	29	29	22	11	8	0	1	58	19	1198

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	20	16	19	14	3	1	48	34	64
2017	Not a person with a disability	29	32	21	10	4	1	2	63	15	1197

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	35	13	10	13	3	1	63	23	64
2017	Not a person with a disability	24	32	23	13	7	1	1	56	20	1195

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	25	13	21	13	3	1	51	36	64
2017	Not a person with a disability	27	30	22	13	6	0	2	58	19	1198

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	21	15	10	8	1	3	65	19	64
2017	Not a person with a disability	30	32	21	8	6	0	2	64	14	1195

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	46	19	10	13	6	1	6	69	20	64
2017	Not a person with a disability	58	25	11	3	1	0	2	84	5	1200

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	53	4	11	15	8	1	6	62	26	64
2017	Not a person with a disability	77	10	4	2	2	0	4	91	4	1198

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	58	13	12	6	7	0	4	74	14	63
2017	Not a person with a disability	58	26	9	3	1	0	3	87	4	1201

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	45	14	11	11	14	0	5	62	27	64
2017	Not a person with a disability	62	18	9	4	4	0	3	83	8	1195

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	57	6	1	0	2	1	33	95	2	64
2017	Not a person with a disability	56	13	3	2	1	0	24	91	4	1196

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	66	12	6	0	3	0	13	90	3	63
2017	Not a person with a disability	68	17	6	1	0	0	7	92	1	1193

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	55	10	4	11	10	0	9	72	23	64
2017	Not a person with a disability	66	14	7	4	4	0	5	84	9	1201

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	33	16	3	7	0	6	73	11	63
2017	Not a person with a disability	51	26	14	4	2	0	2	79	7	1196

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	4	31	31	17	16	0	1	36	33	64
2017	Not a person with a disability	10	33	40	12	5	0	0	43	17	1200

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	26	32	19	7	0	0	26	43	64
2017	Not a person with a disability	6	18	40	23	11	0	0	35	25	1199

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	16	14	10	21	10	3	29	71	64
2017	Not a person with a disability	29	23	20	11	12	3	1	30	70	1201

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	37	38
2017	Not a person with a disability	22	798

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	56	38
2017	Not a person with a disability	39	798

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	30	38
2017	Not a person with a disability	21	798

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	23	38
2017	Not a person with a disability	44	798

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	38
2017	Not a person with a disability	9	798

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	44	38
2017	Not a person with a disability	39	798

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Person with a disability	9	29	19	17	7	19	37
2017	Not a person with a disability	5	49	20	9	6	10	776

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	11	16	29	13	0	2	41	43	38
2017	Not a person with a disability	18	26	15	16	12	2	11	50	33	803

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	7	2	14	18	58	0	0	9	77	38
2017	Not a person with a disability	4	7	10	20	49	2	8	12	76	803

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Heritage by Question 117. Are you a person with a disability?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.