2017 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	40	40	10	4	5	1	80	9	98
2017	NU-01	40	40	8	4	8	0	80	12	50
2017	NU-03	35	46	11	3	3	3	83	6	37
2014	NU	23	45	7	9	13	1	70	23	69
2014	NU-01	20	38	8	10	23	3	59	33	40
2014	NU-03	23	59	9	9	0	0	82	9	22
2011	NU	52	30	10	7	2	0	82	9	200
2011	NU-02	50	34	13	3	0	0	84	3	38
2011	NU-03	53	25	11	10	2	0	77	12	102
2011	NU-04	56	38	6	0	0	0	94	0	16
2011	NU-05	50	43	7	0	0	0	93	0	14
2008	NU	49	38	8	5	1	0	86	6	170
2008	NU-02	45	39	11	5	0	0	84	5	38
2008	NU-03	55	33	8	4	0	0	88	4	91
2008	NU-04	29	57	14	0	0	0	86	0	14

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	21	35	15	16	11	1	57	28	99
2017	NU-01	22	32	20	14	10	2	55	24	50
2017	NU-03	16	45	8	18	13	0	61	32	38

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	56	32	8	3	1	0	88	4	99
2017	NU-01	52	34	6	6	2	0	86	8	50
2017	NU-03	58	32	11	0	0	0	89	0	38
2014	NU	56	31	9	1	0	3	89	2	69
2014	NU-01	45	35	13	3	0	5	84	3	40
2014	NU-03	73	23	5	0	0	0	95	0	22
2011	NU	69	24	5	1	0	0	94	1	202
2011	NU-02	68	29	3	0	0	0	97	0	38
2011	NU-03	70	20	8	2	0	0	90	2	104
2011	NU-04	63	38	0	0	0	0	100	0	16
2011	NU-05	71	21	7	0	0	0	93	0	14

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	43	41	8	4	2	1	0	86	6	99
2017	NU-01	42	44	6	6	2	0	0	86	8	50
2017	NU-03	45	39	11	0	3	3	0	86	3	38
2014	NU	35	34	15	12	3	0	1	70	15	69
2014	NU-01	23	33	18	20	5	0	3	56	26	40
2014	NU-03	50	36	14	0	0	0	0	86	0	22
2011	NU	55	33	7	3	1	0	0	89	4	202
2011	NU-02	58	34	8	0	0	0	0	92	0	38
2011	NU-03	54	31	9	5	2	0	0	85	7	104
2011	NU-04	56	38	6	0	0	0	0	94	0	16
2011	NU-05	64	36	0	0	0	0	0	100	0	14
2008	NU	59	31	6	2	1	0	0	91	3	170
2008	NU-02	53	34	8	5	0	0	0	87	5	38
2008	NU-03	66	26	7	1	0	0	0	92	1	91
2008	NU-04	43	50	7	0	0	0	0	93	0	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	27	33	15	12	12	0	61	24	99
2017	NU-01	30	36	12	12	10	0	66	22	50
2017	NU-03	18	37	18	11	16	0	55	26	38
2014	NU	16	27	10	22	25	0	43	47	69
2014	NU-01	13	25	8	20	35	0	38	55	40
2014	NU-03	23	27	14	23	14	0	50	36	22
2011	NU	31	41	16	7	5	1	73	12	198
2011	NU-02	27	43	22	5	3	0	70	8	37
2011	NU-03	26	40	17	10	7	1	67	17	103
2011	NU-04	50	44	6	0	0	0	94	0	16
2011	NU-05	38	54	8	0	0	0	92	0	13

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	25	39	16	10	9	0	65	19	99
2017	NU-01	32	40	12	6	10	0	72	16	50
2017	NU-03	11	47	18	16	8	0	58	24	38
2014	NU	16	30	15	12	28	0	46	40	69
2014	NU-01	13	23	15	13	38	0	35	50	40
2014	NU-03	23	36	14	14	14	0	59	27	22
2011	NU	29	46	14	8	3	0	75	11	198
2011	NU-02	24	43	30	0	3	0	68	3	37
2011	NU-03	25	44	13	15	3	0	70	18	102
2011	NU-04	38	63	0	0	0	0	100	0	16
2011	NU-05	38	54	8	0	0	0	92	0	13
2008	NU	37	47	8	5	2	1	85	7	170
2008	NU-02	32	58	11	0	0	0	89	0	38
2008	NU-03	36	43	9	9	2	1	80	11	91
2008	NU-04	36	50	14	0	0	0	86	0	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	31	19	19	16	11	3	0	52	28	99
2017	NU-01	38	20	20	10	10	2	0	59	20	50
2017	NU-03	18	24	18	21	16	3	0	43	38	38
2014	NU	19	18	24	13	20	6	0	39	36	69
2014	NU-01	13	18	20	18	23	10	0	33	44	40
2014	NU-03	23	23	27	9	18	0	0	45	27	22
2011	NU	29	33	17	11	7	4	0	65	18	199
2011	NU-02	27	46	16	5	3	3	0	75	8	37
2011	NU-03	22	29	17	17	9	5	0	54	28	103
2011	NU-04	50	38	6	0	0	6	0	93	0	16
2011	NU-05	31	23	31	8	8	0	0	54	15	13
2008	NU	36	29	15	9	6	5	1	68	16	170
2008	NU-02	34	29	21	8	8	0	0	63	16	38
2008	NU-03	37	23	12	13	5	8	1	66	20	91
2008	NU-04	29	57	7	0	0	7	0	92	0	14

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	41	24	14	8	4	6	2	71	13	99
2017	NU-01	48	24	10	4	4	8	2	80	9	50
2017	NU-03	37	18	21	13	5	5	0	58	19	38
2014	NU	50	25	6	4	12	3	0	77	17	69
2014	NU-01	43	20	8	5	20	5	0	66	26	40
2014	NU-03	59	36	0	5	0	0	0	95	5	22
2011	NU	37	33	17	5	3	3	1	73	9	202
2011	NU-02	34	32	21	8	3	3	0	68	11	38
2011	NU-03	32	33	19	8	4	3	1	68	12	105
2011	NU-04	56	38	6	0	0	0	0	94	0	16
2011	NU-05	62	23	15	0	0	0	0	85	0	13
2008	NU	42	40	11	4	2	1	1	84	5	170
2008	NU-02	37	53	3	5	3	0	0	89	8	38
2008	NU-03	44	35	11	4	2	2	1	82	7	91
2008	NU-04	36	50	14	0	0	0	0	86	0	14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	36	35	16	7	4	1	0	72	11	99
2017	NU-01	36	38	12	8	4	2	0	76	12	50
2017	NU-03	34	26	26	8	5	0	0	61	13	38
2014	NU	41	29	9	7	13	0	0	71	20	69
2014	NU-01	25	35	10	8	23	0	0	60	30	40
2014	NU-03	59	27	9	5	0	0	0	86	5	22
2011	NU	37	39	12	8	3	0	0	76	11	202
2011	NU-02	37	45	11	3	5	0	0	82	8	38
2011	NU-03	34	36	13	14	3	0	0	69	17	104
2011	NU-04	56	44	0	0	0	0	0	100	0	16
2011	NU-05	43	29	29	0	0	0	0	71	0	14
2008	NU	44	42	9	2	2	0	1	86	4	170
2008	NU-02	37	47	13	3	0	0	0	84	3	38
2008	NU-03	48	38	5	3	3	0	1	88	7	91
2008	NU-04	29	50	21	0	0	0	0	79	0	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	42	22	15	12	7	1	65	19	99
2017	NU-01	54	20	10	10	6	0	74	16	50
2017	NU-03	26	24	21	18	11	0	50	29	38
2014	NU	52	23	6	12	7	0	75	19	69
2014	NU-01	43	25	8	13	13	0	68	25	40
2014	NU-03	59	27	0	14	0	0	86	14	22

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	23	31	13	12	8	12	0	62	23	99
2017	NU-01	22	36	14	12	10	6	0	62	23	50
2017	NU-03	18	32	11	11	5	24	0	66	21	38
2014	NU	17	22	26	6	22	7	0	42	30	69
2014	NU-01	5	23	23	8	35	8	0	30	46	40
2014	NU-03	27	18	36	5	5	9	0	50	10	22
2011	NU	17	36	24	11	4	7	0	57	17	202
2011	NU-02	16	47	8	18	5	5	0	67	25	38
2011	NU-03	16	29	30	11	4	9	1	49	17	105
2011	NU-04	25	44	25	0	0	6	0	73	0	16
2011	NU-05	23	38	23	15	0	0	0	62	15	13

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	19	37	15	11	14	3	58	26	99
2017	NU-01	16	48	14	10	12	0	64	22	50
2017	NU-03	16	29	16	13	18	8	49	34	38
2014	NU	10	21	13	22	32	1	32	55	69
2014	NU-01	3	15	13	23	45	3	18	69	40
2014	NU-03	18	32	14	23	14	0	50	36	22
2011	NU	19	32	23	14	7	5	53	23	201
2011	NU-02	11	35	19	22	5	8	50	29	37
2011	NU-03	11	32	23	18	10	6	46	29	105
2011	NU-04	50	38	13	0	0	0	88	0	16
2011	NU-05	43	7	50	0	0	0	50	0	14
2008	NU	25	38	16	8	9	5	66	17	170
2008	NU-02	24	53	16	5	3	0	76	8	38
2008	NU-03	20	33	16	9	14	8	57	25	91
2008	NU-04	29	43	29	0	0	0	71	0	14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	13	25	20	18	18	5	0	40	38	99
2017	NU-01	16	24	24	16	14	6	0	43	32	50
2017	NU-03	5	29	16	21	26	3	0	35	49	38
2014	NU	6	18	12	26	34	4	0	25	63	69
2014	NU-01	3	10	13	25	45	5	0	13	74	40
2014	NU-03	14	27	9	36	14	0	0	41	50	22
2011	NU	14	33	27	11	6	10	0	52	18	200
2011	NU-02	3	37	32	8	5	16	0	47	16	38
2011	NU-03	10	30	26	16	7	12	0	45	25	103
2011	NU-04	25	50	25	0	0	0	0	75	0	16
2011	NU-05	31	23	38	0	0	8	0	58	0	13
2008	NU	19	36	21	9	6	8	1	60	17	170
2008	NU-02	8	50	32	5	0	5	0	61	6	38
2008	NU-03	14	31	21	13	10	10	1	51	26	91
2008	NU-04	29	43	14	7	0	7	0	77	8	14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	20	30	12	13	17	7	54	33	98
2017	NU-01	24	36	10	6	18	6	64	26	50
2017	NU-03	8	24	16	24	19	8	35	47	37
2014	NU	6	22	15	18	31	7	30	53	68
2014	NU-01	3	15	10	20	43	10	19	69	40
2014	NU-03	14	33	24	14	14	0	48	29	21
2011	NU	16	35	19	14	7	10	56	23	199
2011	NU-02	5	32	32	18	3	11	41	24	38
2011	NU-03	12	29	16	19	11	14	47	34	101
2011	NU-04	31	50	19	0	0	0	81	0	16
2011	NU-05	29	57	14	0	0	0	86	0	14
2008	NU	22	38	19	7	3	10	67	11	170
2008	NU-02	11	42	37	3	0	8	57	3	38
2008	NU-03	19	37	16	9	5	13	65	16	91
2008	NU-04	36	50	7	7	0	0	86	7	14

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	14	27	13	22	17	6	44	42	99
2017	NU-01	14	30	12	20	16	8	48	39	50
2017	NU-03	8	26	16	26	21	3	35	49	38
2014	NU	9	26	15	10	37	3	36	49	68
2014	NU-01	3	18	15	10	53	3	21	64	40
2014	NU-03	19	43	10	14	14	0	62	29	21
2011	NU	15	43	15	15	7	3	60	24	201
2011	NU-02	11	45	13	18	5	8	60	26	38
2011	NU-03	12	45	14	17	10	3	58	28	103
2011	NU-04	25	63	13	0	0	0	88	0	16
2011	NU-05	29	36	29	0	7	0	64	7	14
2008	NU	24	47	11	11	4	4	73	15	169
2008	NU-02	26	50	16	5	0	3	78	5	38
2008	NU-03	18	49	10	14	6	3	69	21	90
2008	NU-04	36	50	14	0	0	0	86	0	14

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	14	31	18	24	12	0	45	36	99
2017	NU-01	14	26	24	24	12	0	40	36	50
2017	NU-03	8	45	16	24	8	0	53	32	38
2014	NU	6	30	19	22	23	0	36	45	69
2014	NU-01	5	23	15	23	35	0	28	58	40
2014	NU-03	9	41	23	18	9	0	50	27	22
2011	NU	22	36	23	12	5	1	59	18	202
2011	NU-02	18	37	26	13	5	0	55	18	38
2011	NU-03	23	31	24	14	6	2	55	21	104
2011	NU-04	25	50	19	6	0	0	75	6	16
2011	NU-05	21	43	29	7	0	0	64	7	14

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	39	30	7	20	3	70	23	99
2017	NU-01	38	28	8	22	4	66	26	50
2017	NU-03	37	34	8	18	3	71	21	38

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	8	4	18	26	20	23	0	16	60	98
2017	NU-01	6	2	16	24	18	33	0	12	64	49
2017	NU-03	8	5	24	26	21	16	0	16	56	38
2014	NU	4	16	22	19	21	15	3	25	49	69
2014	NU-01	5	15	15	20	28	15	3	24	58	40
2014	NU-03	5	23	27	18	9	14	5	33	33	22

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	31	36	12	7	11	2	69	19	99
2017	NU-01	32	38	8	4	14	4	73	19	50
2017	NU-03	32	34	18	8	8	0	66	16	38
2014	NU	40	34	7	9	10	0	74	19	69
2014	NU-01	30	38	8	8	18	0	68	25	40
2014	NU-03	55	32	5	9	0	0	86	9	22
2011	NU	35	37	16	6	5	0	73	11	203
2011	NU-02	29	45	18	5	3	0	74	8	38
2011	NU-03	36	33	15	10	6	0	70	15	105
2011	NU-04	44	50	6	0	0	0	94	0	16
2011	NU-05	29	50	21	0	0	0	79	0	14
2008	NU	41	35	14	6	3	0	76	9	170
2008	NU-02	32	45	13	11	0	0	76	11	38
2008	NU-03	44	29	18	5	4	0	73	10	91
2008	NU-04	43	43	7	7	0	0	86	7	14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	21	40	9	17	9	2	1	63	27	98
2017	NU-01	24	36	10	18	8	2	2	63	27	50
2017	NU-03	18	45	11	16	8	3	0	65	24	38
2014	NU	22	44	9	13	9	1	1	68	23	69
2014	NU-01	25	35	10	13	15	3	0	62	28	40
2014	NU-03	18	55	9	14	0	0	5	76	14	22
2011	NU	25	45	11	12	6	0	0	71	18	203
2011	NU-02	11	53	18	11	8	0	0	63	18	38
2011	NU-03	26	40	8	17	9	1	0	66	26	105
2011	NU-04	31	56	13	0	0	0	0	88	0	16
2011	NU-05	29	64	0	7	0	0	0	93	7	14
2008	NU	27	42	11	16	3	0	1	69	20	170
2008	NU-02	18	37	24	18	3	0	0	55	21	38
2008	NU-03	27	40	10	19	3	0	1	68	22	91
2008	NU-04	29	43	7	21	0	0	0	71	21	14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	14	24	20	13	10	18	0	47	28	99
2017	NU-01	12	28	28	6	8	18	0	49	17	50
2017	NU-03	8	24	13	21	11	24	0	41	41	38
2014	NU	18	35	15	10	10	10	1	60	23	69
2014	NU-01	18	28	13	13	18	13	0	51	34	40
2014	NU-03	14	50	23	5	0	5	5	70	5	22
2011	NU	22	36	17	11	6	7	1	63	19	202
2011	NU-02	8	42	18	18	8	5	0	53	28	38
2011	NU-03	21	32	17	10	9	10	2	60	21	104
2011	NU-04	31	44	19	0	0	6	0	80	0	16
2011	NU-05	36	29	7	21	0	7	0	69	23	14
2008	NU	25	34	19	10	4	7	1	63	15	170
2008	NU-02	18	24	24	13	8	11	3	48	24	38
2008	NU-03	23	33	20	11	4	8	1	61	17	91
2008	NU-04	36	36	21	7	0	0	0	71	7	14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	22	42	8	18	9	65	27	99
2017	NU-01	20	58	8	8	6	78	14	50
2017	NU-03	21	26	8	29	16	47	45	38
2014	NU	15	36	4	23	22	50	45	69
2014	NU-01	8	35	0	30	28	43	58	40
2014	NU-03	27	36	14	14	9	64	23	22
2011	NU	43	37	10	7	2	80	9	202
2011	NU-02	55	39	3	0	3	95	3	38
2011	NU-03	38	33	13	13	3	71	15	104
2011	NU-04	50	38	13	0	0	88	0	16
2011	NU-05	21	64	7	7	0	86	7	14
2008	NU	46	40	6	5	2	86	7	170
2008	NU-02	53	42	5	0	0	95	0	38
2008	NU-03	45	40	4	8	3	85	11	91
2008	NU-04	43	43	7	7	0	86	7	14

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	45	43	5	4	2	0	89	6	97
2017	NU-01	45	45	2	4	4	0	90	8	49
2017	NU-03	38	49	8	5	0	0	86	5	37
2014	NU	47	34	14	4	1	0	81	6	69
2014	NU-01	40	38	13	8	3	0	78	10	40
2014	NU-03	50	32	18	0	0	0	82	0	22
2011	NU	59	28	7	4	2	0	87	6	201
2011	NU-02	55	34	8	0	3	0	89	3	38
2011	NU-03	57	26	10	4	3	0	83	7	103
2011	NU-04	69	31	0	0	0	0	100	0	16
2011	NU-05	71	29	0	0	0	0	100	0	14
2008	NU	57	30	10	2	0	1	88	2	169
2008	NU-02	53	26	18	3	0	0	79	3	38
2008	NU-03	58	31	8	2	0	1	90	2	90
2008	NU-04	50	36	14	0	0	0	86	0	14

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	53	36	2	8	1	89	9	98
2017	NU-01	48	44	2	4	2	92	6	50
2017	NU-03	57	24	3	16	0	81	16	37
2014	NU	49	39	6	6	0	88	6	68
2014	NU-01	49	33	10	8	0	82	8	39
2014	NU-03	50	45	0	5	0	95	5	22
2011	NU	57	32	3	5	2	89	7	202
2011	NU-02	55	32	8	0	5	87	5	38
2011	NU-03	55	31	4	8	3	86	11	104
2011	NU-04	69	31	0	0	0	100	0	16
2011	NU-05	57	43	0	0	0	100	0	14
2008	NU	58	31	4	4	3	89	6	170
2008	NU-02	53	39	3	5	0	92	5	38
2008	NU-03	60	29	3	3	4	89	8	91
2008	NU-04	50	36	14	0	0	86	0	14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	18	36	14	15	13	3	0	56	29	99
2017	NU-01	16	34	14	16	16	4	0	52	33	50
2017	NU-03	18	39	13	16	11	3	0	59	27	38
2014	NU	11	20	25	20	18	3	3	33	40	69
2014	NU-01	3	15	25	23	28	5	3	19	54	40
2014	NU-03	27	27	18	18	5	0	5	57	24	22
2011	NU	33	34	13	11	6	2	0	69	18	202
2011	NU-02	34	34	13	11	5	3	0	70	16	38
2011	NU-03	32	32	14	14	7	1	0	64	21	104
2011	NU-04	44	44	13	0	0	0	0	88	0	16
2011	NU-05	29	43	14	7	7	0	0	71	14	14
2008	NU	28	46	12	7	5	0	1	76	12	170
2008	NU-02	32	45	8	13	3	0	0	76	16	38
2008	NU-03	30	44	11	8	7	0	1	74	14	91
2008	NU-04	21	50	29	0	0	0	0	71	0	14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	16	26	20	14	17	0	6	45	33	99
2017	NU-01	16	32	14	14	18	0	6	51	34	50
2017	NU-03	13	18	29	13	21	0	5	33	36	38
2014	NU	6	21	15	24	24	6	4	30	53	68
2014	NU-01	3	18	10	28	33	8	3	22	67	40
2014	NU-03	10	29	24	19	10	0	10	42	32	21
2011	NU	17	21	22	16	15	4	4	42	35	203
2011	NU-02	13	34	16	21	5	3	8	53	29	38
2011	NU-03	15	13	23	18	21	5	5	32	43	105
2011	NU-04	31	25	44	0	0	0	0	56	0	16
2011	NU-05	7	21	36	7	14	14	0	33	25	14
2008	NU	18	32	22	16	8	1	3	52	25	170
2008	NU-02	13	29	24	21	3	3	8	47	26	38
2008	NU-03	18	34	20	16	10	0	2	53	27	91
2008	NU-04	29	21	43	7	0	0	0	50	7	14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	15	33	16	21	14	0	48	35	99
2017	NU-01	14	30	18	22	16	0	44	38	50
2017	NU-03	11	42	16	18	13	0	53	32	38
2014	NU	9	27	6	18	41	0	36	59	69
2014	NU-01	8	10	5	18	60	0	18	78	40
2014	NU-03	14	50	9	18	9	0	64	27	22
2011	NU	25	40	19	11	6	1	64	17	200
2011	NU-02	19	38	24	11	8	0	57	19	37
2011	NU-03	23	36	20	14	6	1	60	20	105
2011	NU-04	31	50	19	0	0	0	81	0	16
2011	NU-05	43	50	7	0	0	0	93	0	14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	21	32	14	17	15	54	32	99
2017	NU-01	16	40	12	20	12	56	32	50
2017	NU-03	21	26	18	13	21	47	34	38
2014	NU	9	24	23	12	32	33	44	69
2014	NU-01	5	18	23	8	48	23	55	40
2014	NU-03	18	23	27	23	9	41	32	22

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	22	37	13	14	12	1	60	27	99
2017	NU-01	22	38	12	16	10	2	61	27	50
2017	NU-03	16	42	16	11	16	0	58	26	38
2014	NU	19	15	16	18	29	3	35	48	69
2014	NU-01	10	10	18	13	45	5	21	61	40
2014	NU-03	32	27	9	27	5	0	59	32	22
2011	NU	38	42	12	7	2	0	80	8	200
2011	NU-02	26	50	16	5	3	0	76	8	38
2011	NU-03	33	43	12	10	2	0	76	12	102
2011	NU-04	69	25	6	0	0	0	94	0	16
2011	NU-05	50	43	0	7	0	0	93	7	14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	12	31	21	18	13	4	45	33	98
2017	NU-01	8	34	24	16	10	8	46	28	50
2017	NU-03	11	24	22	24	19	0	35	43	37

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	39	31	5	15	10	0	0	69	26	98
2017	NU-01	50	32	4	8	6	0	0	82	14	50
2017	NU-03	24	27	5	27	16	0	0	51	43	37
2014	NU	24	33	6	12	24	1	0	58	36	68
2014	NU-01	25	23	0	13	38	3	0	49	51	40
2014	NU-03	24	52	5	14	5	0	0	76	19	21
2011	NU	34	33	19	8	3	0	2	69	12	201
2011	NU-02	16	39	24	11	5	3	3	58	17	38
2011	NU-03	38	27	21	8	4	0	2	67	12	104
2011	NU-04	38	38	13	13	0	0	0	75	13	16
2011	NU-05	43	43	7	7	0	0	0	86	7	14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	18	18	5	16	31	1	10	41	53	98
2017	NU-01	26	18	2	12	22	2	18	55	43	50
2017	NU-03	8	5	11	27	46	0	3	14	75	37
2014	NU	28	31	7	9	22	0	3	61	32	69
2014	NU-01	33	28	5	8	23	0	5	63	32	40
2014	NU-03	18	36	14	9	23	0	0	55	32	22
2011	NU	44	30	5	6	11	1	2	76	18	202
2011	NU-02	53	29	5	8	5	0	0	82	13	38
2011	NU-03	43	28	6	7	13	1	2	73	21	104
2011	NU-04	38	25	13	6	19	0	0	63	25	16
2011	NU-05	29	50	7	0	14	0	0	79	14	14
2008	NU	52	25	3	13	5	0	2	78	19	170
2008	NU-02	55	29	3	11	3	0	0	84	13	38
2008	NU-03	55	26	3	8	7	0	1	82	14	91
2008	NU-04	36	14	0	50	0	0	0	50	50	14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	21	34	21	8	12	3	57	21	99
2017	NU-01	22	38	20	8	8	4	63	17	50
2017	NU-03	21	29	18	8	21	3	51	30	38
2014	NU	9	19	29	17	23	3	29	41	69
2014	NU-01	0	13	35	20	28	5	13	50	40
2014	NU-03	23	32	23	9	14	0	55	23	22
2011	NU	36	32	20	9	2	0	68	11	202
2011	NU-02	22	51	22	3	3	0	73	5	37
2011	NU-03	42	33	14	8	2	1	76	10	105
2011	NU-04	6	25	38	31	0	0	31	31	16
2011	NU-05	21	7	50	21	0	0	29	21	14
2008	NU	30	36	19	11	5	0	66	15	170
2008	NU-02	29	39	18	8	5	0	68	13	38
2008	NU-03	32	42	16	5	4	0	74	10	91
2008	NU-04	7	14	14	50	14	0	21	64	14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	51	22	5	8	8	3	3	77	17	99
2017	NU-01	62	24	2	2	2	4	4	93	4	50
2017	NU-03	29	24	5	18	18	3	3	56	39	38
2014	NU	62	19	3	10	4	0	1	82	15	69
2014	NU-01	58	23	3	13	5	0	0	80	18	40
2014	NU-03	59	18	5	9	5	0	5	81	14	22
2011	NU	27	25	14	11	9	0	15	60	24	203
2011	NU-02	8	18	18	13	8	0	34	40	32	38
2011	NU-03	27	21	13	14	12	0	12	54	30	105
2011	NU-04	38	31	19	6	0	0	6	73	7	16
2011	NU-05	43	50	0	7	0	0	0	93	7	14

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	NU	11	55	34	99
2017	NU-01	6	64	30	50
2017	NU-03	21	45	34	38
2014	NU	14	38	48	69
2014	NU-01	5	40	55	40
2014	NU-03	23	36	41	22
2011	NU	17	58	24	202
2011	NU-02	16	66	18	38
2011	NU-03	18	55	27	104
2011	NU-04	13	69	19	16
2011	NU-05	14	43	43	14

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	NU	45	18	0	27	0	9	11
2014	NU	75	3	11	0	9999	11	10
2011	NU	49	0	23	23	9999	6	35
2011	NU-03	37	0	32	26	9999	5	19

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	46	41	5	5	2	0	88	7	99
2017	NU-01	50	42	4	2	2	0	92	4	50
2017	NU-03	37	45	8	8	3	0	82	11	38
2014	NU	39	29	13	7	12	0	68	19	69
2014	NU-01	30	30	10	10	20	0	60	30	40
2014	NU-03	36	36	23	5	0	0	73	5	22
2011	NU	34	42	14	6	3	1	76	10	202
2011	NU-02	21	50	18	8	3	0	71	11	38
2011	NU-03	34	39	12	10	4	2	75	14	104
2011	NU-04	50	31	19	0	0	0	81	0	16
2011	NU-05	36	50	14	0	0	0	86	0	14
2008	NU	48	41	8	2	1	0	89	3	170
2008	NU-02	45	42	11	3	0	0	87	3	38
2008	NU-03	49	42	7	1	1	0	91	2	91
2008	NU-04	50	50	0	0	0	0	100	0	14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	36	41	10	6	3	3	80	9	99
2017	NU-01	36	42	8	6	4	4	81	10	50
2017	NU-03	32	50	8	5	3	3	84	8	38
2014	NU	17	40	19	10	13	1	57	24	69
2014	NU-01	5	40	23	10	20	3	46	31	40
2014	NU-03	23	45	18	14	0	0	68	14	22
2011	NU	33	45	10	6	3	2	80	9	203
2011	NU-02	21	47	16	8	3	5	72	11	38
2011	NU-03	31	43	10	9	5	2	76	14	105
2011	NU-04	56	38	6	0	0	0	94	0	16
2011	NU-05	43	50	7	0	0	0	93	0	14

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	11	28	34	17	6	1	2	24	41	99
2017	NU-01	10	30	36	14	8	0	2	22	41	50
2017	NU-03	13	32	26	21	3	3	3	25	47	38
2014	NU	34	25	22	12	6	0	1	18	60	69
2014	NU-01	45	30	15	3	5	0	3	8	77	40
2014	NU-03	14	14	41	23	9	0	0	32	27	22
2011	NU	10	25	34	17	9	1	4	28	37	202
2011	NU-02	16	22	41	19	3	0	0	22	38	37
2011	NU-03	10	24	28	20	10	2	6	33	37	105
2011	NU-04	0	38	25	6	25	0	6	33	40	16
2011	NU-05	7	14	64	7	7	0	0	14	21	14
2008	NU	7	24	37	23	5	1	4	29	32	168
2008	NU-02	5	26	32	29	3	0	5	33	33	38
2008	NU-03	7	20	41	21	6	1	4	28	28	90
2008	NU-04	0	21	36	29	7	0	7	38	23	14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	6	18	36	21	10	6	2	34	26	99
2017	NU-01	8	14	38	22	8	6	4	33	24	50
2017	NU-03	0	26	39	21	8	5	0	31	28	38
2014	NU	26	31	25	13	1	1	1	15	59	69
2014	NU-01	33	35	18	8	3	3	3	11	71	40
2014	NU-03	18	27	32	23	0	0	0	23	45	22
2011	NU	6	20	31	19	14	6	3	37	30	202
2011	NU-02	8	27	16	30	5	14	0	41	41	37
2011	NU-03	8	19	36	13	14	5	5	31	29	105
2011	NU-04	0	6	38	13	38	0	6	53	7	16
2011	NU-05	0	14	29	36	7	14	0	50	17	14
2008	NU	6	11	33	26	14	5	5	45	19	168
2008	NU-02	3	13	29	29	11	8	8	47	19	38
2008	NU-03	7	12	36	23	14	4	3	41	20	90
2008	NU-04	0	7	36	36	14	0	7	54	8	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	12	17	32	22	9	6	1	34	32	99
2017	NU-01	10	6	30	30	12	10	2	48	18	50
2017	NU-03	18	29	26	18	5	3	0	24	49	38
2014	NU	20	18	29	12	9	4	7	24	43	69
2014	NU-01	15	13	30	13	10	8	13	28	34	40
2014	NU-03	32	27	27	5	9	0	0	14	59	22
2011	NU	14	24	30	13	5	6	7	22	44	201
2011	NU-02	11	27	32	16	3	8	3	21	42	37
2011	NU-03	17	22	22	16	6	7	10	26	47	104
2011	NU-04	6	19	56	6	13	0	0	19	25	16
2011	NU-05	7	36	43	0	0	7	7	0	50	14
2008	NU	11	19	32	16	10	4	8	29	34	168
2008	NU-02	5	24	29	26	5	0	11	35	32	38
2008	NU-03	14	18	26	18	11	6	8	33	37	90
2008	NU-04	7	21	43	0	7	7	14	9	36	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	13	14	31	24	15	1	1	40	28	99
2017	NU-01	18	14	34	20	12	0	2	33	33	50
2017	NU-03	8	13	29	32	16	3	0	49	22	38
2014	NU	46	14	20	14	5	0	3	19	61	67
2014	NU-01	55	21	11	11	0	0	3	11	78	38
2014	NU-03	27	0	41	14	14	0	5	29	29	22
2011	NU	3	13	35	22	15	4	6	42	18	201
2011	NU-02	3	19	38	24	5	8	3	33	24	37
2011	NU-03	4	11	28	26	17	6	9	51	17	104
2011	NU-04	0	6	56	13	25	0	0	38	6	16
2011	NU-05	0	21	57	14	0	0	7	15	23	14
2008	NU	4	13	32	30	13	2	7	47	18	168
2008	NU-02	0	16	37	32	8	0	8	43	17	38
2008	NU-03	7	11	24	30	17	3	8	53	20	90
2008	NU-04	0	14	57	14	14	0	0	29	14	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	16	28	20	19	10	2	4	31	47	99
2017	NU-01	12	28	18	22	10	2	8	36	44	50
2017	NU-03	16	34	21	16	11	3	0	27	51	38
2014	NU	50	16	19	10	1	1	1	12	68	69
2014	NU-01	60	20	15	3	0	3	0	3	82	40
2014	NU-03	32	14	23	23	5	0	5	29	48	22
2011	NU	8	25	31	20	13	1	4	34	35	200
2011	NU-02	8	41	27	8	14	0	3	22	50	37
2011	NU-03	9	18	32	23	13	1	4	38	28	104
2011	NU-04	0	25	38	25	13	0	0	38	25	16
2011	NU-05	15	15	38	15	8	0	8	25	33	13
2008	NU	8	19	32	24	12	0	5	39	28	169
2008	NU-02	5	26	26	26	13	0	3	41	32	38
2008	NU-03	9	16	32	26	12	0	6	40	26	90
2008	NU-04	0	14	50	14	14	0	7	31	15	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	4	8	31	30	16	6	4	52	13	99
2017	NU-01	4	4	24	36	20	6	6	64	9	50
2017	NU-03	3	16	37	24	13	5	3	40	20	38
2014	NU	21	15	19	20	13	1	10	38	40	68
2014	NU-01	18	21	15	21	13	3	10	38	44	39
2014	NU-03	27	9	23	9	18	0	14	32	42	22
2011	NU	11	32	32	16	3	1	4	21	46	201
2011	NU-02	16	43	30	11	0	0	0	11	59	37
2011	NU-03	12	25	33	17	6	1	7	25	40	104
2011	NU-04	0	56	19	19	6	0	0	25	56	16
2011	NU-05	7	29	36	21	0	0	7	23	38	14
2008	NU	14	30	27	17	8	1	4	26	46	169
2008	NU-02	18	47	24	5	3	0	3	8	68	38
2008	NU-03	12	22	26	21	12	2	4	35	36	91
2008	NU-04	21	43	14	7	7	0	7	15	69	14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	15	33	34	11	4	1	1	15	49	99
2017	NU-01	6	36	36	12	6	2	2	19	44	50
2017	NU-03	32	32	24	11	3	0	0	13	63	38
2014	NU	38	22	25	9	1	3	1	11	63	69
2014	NU-01	48	25	20	3	0	5	0	3	76	40
2014	NU-03	27	14	32	18	5	0	5	24	43	22

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	32	25	14	10	14	4	60	25	99
2017	NU-01	32	30	16	8	10	4	65	19	50
2017	NU-03	32	24	11	16	13	5	58	31	38
2014	NU	23	31	15	12	19	0	55	31	69
2014	NU-01	15	25	13	15	33	0	40	48	40
2014	NU-03	32	45	14	9	0	0	77	9	22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	28	43	6	15	7	0	72	22	99
2017	NU-01	28	42	8	18	4	0	70	22	50
2017	NU-03	29	45	5	13	8	0	74	21	38
2014	NU	25	40	9	18	7	1	66	25	69
2014	NU-01	18	40	8	23	13	0	58	35	40
2014	NU-03	36	41	14	5	0	5	81	5	22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	39	33	16	4	4	2	2	74	9	98
2017	NU-01	32	44	10	4	4	4	2	81	9	50
2017	NU-03	43	24	19	5	5	0	3	69	11	37
2014	NU	31	44	16	3	4	0	1	76	7	69
2014	NU-01	28	48	13	5	8	0	0	75	13	40
2014	NU-03	36	32	27	0	0	0	5	71	0	22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	33	35	15	8	5	3	71	14	99
2017	NU-01	34	38	12	4	6	6	77	11	50
2017	NU-03	29	34	18	13	5	0	63	18	38
2014	NU	31	40	12	6	10	1	72	16	69
2014	NU-01	25	38	10	10	18	0	63	28	40
2014	NU-03	36	41	18	0	0	5	81	0	22
2011	NU	28	44	18	4	2	3	75	7	202
2011	NU-02	13	58	13	5	5	5	75	11	38
2011	NU-03	29	42	20	3	1	5	75	4	104
2011	NU-04	38	44	19	0	0	0	81	0	16
2011	NU-05	43	36	14	7	0	0	79	7	14

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	41	35	9	8	6	0	77	14	99
2017	NU-01	40	40	8	4	8	0	80	12	50
2017	NU-03	39	34	13	8	5	0	74	13	38
2014	NU	31	35	10	10	13	0	66	23	69
2014	NU-01	23	33	10	13	23	0	55	35	40
2014	NU-03	41	45	9	5	0	0	86	5	22
2011	NU	36	45	10	6	2	2	82	8	199
2011	NU-02	24	49	22	0	3	3	75	3	37
2011	NU-03	33	46	8	9	3	2	80	12	103
2011	NU-04	44	50	6	0	0	0	94	0	16
2011	NU-05	46	54	0	0	0	0	100	0	13
2008	NU	37	47	8	6	1	1	85	7	169
2008	NU-02	29	53	16	3	0	0	82	3	38
2008	NU-03	36	48	6	8	2	1	84	10	90
2008	NU-04	36	57	7	0	0	0	93	0	14

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	16	26	17	18	14	7	1	46	36	98
2017	NU-01	18	33	12	16	8	10	2	58	28	49
2017	NU-03	8	18	26	21	21	5	0	28	44	38
2014	NU	15	28	18	12	18	9	1	48	33	69
2014	NU-01	15	18	15	15	23	13	3	38	44	40
2014	NU-03	14	41	23	9	14	0	0	55	23	22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	46	36	7	3	4	3	0	85	7	99
2017	NU-01	44	34	8	6	4	4	0	81	10	50
2017	NU-03	47	45	5	0	0	3	0	95	0	38
2014	NU	43	37	7	10	1	1	0	81	12	69
2014	NU-01	43	38	8	10	3	0	0	80	13	40
2014	NU-03	50	36	5	5	0	5	0	90	5	22
2011	NU	32	44	14	1	1	6	0	81	3	202
2011	NU-02	18	42	18	5	3	13	0	70	9	38
2011	NU-03	35	38	17	1	2	6	1	79	3	105
2011	NU-04	38	56	6	0	0	0	0	94	0	16
2011	NU-05	23	69	0	0	0	8	0	100	0	13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	30	42	17	2	5	2	2	75	8	96
2017	NU-01	31	33	17	4	6	4	4	70	11	48
2017	NU-03	22	57	19	0	3	0	0	78	3	37
2014	NU	27	31	10	16	15	1	0	58	31	69
2014	NU-01	13	25	8	28	25	3	0	38	54	40
2014	NU-03	45	41	14	0	0	0	0	86	0	22
2011	NU	33	37	11	11	4	3	0	73	16	203
2011	NU-02	18	42	16	11	8	5	0	64	19	38
2011	NU-03	34	32	11	13	6	3	0	69	20	105
2011	NU-04	63	38	0	0	0	0	0	100	0	16
2011	NU-05	29	50	7	7	0	7	0	85	8	14
2008	NU	37	38	9	8	4	4	1	78	12	170
2008	NU-02	45	32	11	8	0	5	0	81	8	38
2008	NU-03	31	40	11	9	5	3	1	74	15	91
2008	NU-04	43	57	0	0	0	0	0	100	0	14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	22	18	31	9	13	6	0	43	24	99
2017	NU-01	18	16	34	14	12	6	0	36	28	50
2017	NU-03	18	21	34	5	16	5	0	42	22	38
2014	NU	21	20	22	15	20	1	0	42	36	69
2014	NU-01	13	25	18	15	28	3	0	38	44	40
2014	NU-03	32	9	32	14	14	0	0	41	27	22
2011	NU	18	36	20	12	7	5	1	58	21	202
2011	NU-02	13	39	16	11	11	8	3	59	24	38
2011	NU-03	17	37	21	13	9	4	0	56	22	104
2011	NU-04	44	25	19	0	0	13	0	79	0	16
2011	NU-05	29	36	21	7	0	7	0	69	8	14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	12	20	19	19	14	13	2	38	39	99
2017	NU-01	10	14	20	24	16	16	0	29	48	50
2017	NU-03	13	32	18	11	16	8	3	50	29	38
2014	NU	14	20	15	16	28	4	3	37	47	69
2014	NU-01	8	13	8	23	43	5	3	22	70	40
2014	NU-03	14	32	27	9	9	5	5	50	20	22
2011	NU	12	29	23	16	8	8	4	47	27	202
2011	NU-02	11	26	26	13	8	5	11	44	25	38
2011	NU-03	10	27	20	20	11	11	2	42	35	104
2011	NU-04	19	38	38	0	0	6	0	60	0	16
2011	NU-05	21	29	21	14	7	0	7	54	23	14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	30	45	2	16	6	76	22	99
2017	NU-01	32	50	2	12	4	82	16	50
2017	NU-03	26	39	3	24	8	66	32	38
2014	NU	23	34	1	25	16	58	41	69
2014	NU-01	10	33	3	30	25	43	55	40
2014	NU-03	41	41	0	18	0	82	18	22
2011	NU	51	37	3	7	2	88	9	202
2011	NU-02	55	32	3	8	3	87	11	38
2011	NU-03	48	36	5	10	2	84	12	104
2011	NU-04	69	31	0	0	0	100	0	16
2011	NU-05	50	43	0	7	0	93	7	14
2008	NU	51	42	2	4	2	93	5	169
2008	NU-02	63	34	3	0	0	97	0	38
2008	NU-03	46	45	1	7	1	91	8	91
2008	NU-04	57	36	7	0	0	93	0	14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	30	35	2	17	16	64	34	98
2017	NU-01	29	45	0	14	12	73	27	49
2017	NU-03	26	26	5	18	24	53	42	38
2014	NU	35	33	7	12	13	68	25	69
2014	NU-01	28	35	8	15	15	63	30	40
2014	NU-03	45	27	9	5	14	73	18	22
2011	NU	41	41	8	5	5	82	10	199
2011	NU-02	27	54	8	5	5	81	11	37
2011	NU-03	44	35	8	6	7	79	13	102
2011	NU-04	38	50	13	0	0	88	0	16
2011	NU-05	50	36	0	7	7	86	14	14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	43	33	9	10	5	0	76	15	98
2017	NU-01	48	30	8	8	6	0	78	14	50
2017	NU-03	30	41	11	14	5	0	70	19	37
2014	NU	32	31	4	19	12	1	64	31	69
2014	NU-01	23	28	5	23	20	3	51	44	40
2014	NU-03	50	32	5	14	0	0	82	14	22

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	76	17	3	1	0	3	96	1	99
2017	NU-01	72	20	4	0	0	4	96	0	50
2017	NU-03	79	16	3	0	0	3	97	0	38
2014	NU	75	16	1	4	1	1	93	6	69
2014	NU-01	75	13	3	5	3	3	90	8	40
2014	NU-03	73	23	0	5	0	0	95	5	22
2011	NU	77	20	2	0	0	0	97	1	202
2011	NU-02	79	21	0	0	0	0	100	0	38
2011	NU-03	76	18	4	1	1	0	94	2	104
2011	NU-04	100	0	0	0	0	0	100	0	16
2011	NU-05	79	21	0	0	0	0	100	0	14
2008	NU	79	17	1	1	2	0	96	3	170
2008	NU-02	82	11	3	3	3	0	92	5	38
2008	NU-03	77	21	0	1	1	0	98	2	91
2008	NU-04	86	14	0	0	0	0	100	0	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	76	15	2	4	1	2	93	5	99
2017	NU-01	72	20	2	2	0	4	96	2	50
2017	NU-03	79	8	3	8	3	0	87	11	38
2014	NU	75	12	3	7	1	1	88	9	69
2014	NU-01	78	10	5	5	0	3	90	5	40
2014	NU-03	73	18	0	9	0	0	91	9	22
2011	NU	73	19	1	5	1	0	93	6	202
2011	NU-02	71	29	0	0	0	0	100	0	38
2011	NU-03	77	12	2	9	1	0	88	10	104
2011	NU-04	81	13	0	0	6	0	94	6	16
2011	NU-05	64	36	0	0	0	0	100	0	14
2008	NU	79	13	2	3	3	0	92	6	170
2008	NU-02	87	8	0	5	0	0	95	5	38
2008	NU-03	79	13	2	2	3	0	92	5	91
2008	NU-04	71	14	7	7	0	0	86	7	14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	79	9	5	1	3	3	91	4	99
2017	NU-01	80	4	8	0	4	4	88	4	50
2017	NU-03	74	16	3	3	3	3	92	5	38
2014	NU	78	12	4	2	3	1	91	5	69
2014	NU-01	75	10	5	3	5	3	87	8	40
2014	NU-03	77	18	5	0	0	0	95	0	22
2011	NU	71	23	2	2	2	0	94	4	202
2011	NU-02	65	24	5	0	5	0	89	5	37
2011	NU-03	72	21	2	2	3	0	93	5	105
2011	NU-04	75	25	0	0	0	0	100	0	16
2011	NU-05	71	29	0	0	0	0	100	0	14
2008	NU	73	16	2	7	2	1	90	8	168
2008	NU-02	76	16	5	3	0	0	92	3	38
2008	NU-03	69	13	1	11	3	2	84	15	91
2008	NU-04	57	43	0	0	0	0	100	0	14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	81	11	2	1	2	3	95	3	99
2017	NU-01	86	8	0	0	2	4	98	2	50
2017	NU-03	68	18	5	3	3	3	89	5	38
2014	NU	88	7	1	0	2	1	97	2	69
2014	NU-01	93	0	3	0	3	3	95	3	40
2014	NU-03	77	23	0	0	0	0	100	0	22
2011	NU	80	15	1	3	1	0	95	4	202
2011	NU-02	68	26	0	3	3	0	95	5	38
2011	NU-03	84	11	1	4	1	0	94	5	104
2011	NU-04	81	19	0	0	0	0	100	0	16
2011	NU-05	79	14	7	0	0	0	93	0	14
2008	NU	86	9	1	1	2	2	96	2	169
2008	NU-02	87	8	3	0	3	0	95	3	38
2008	NU-03	83	9	1	1	2	3	95	3	90
2008	NU-04	71	29	0	0	0	0	100	0	14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	76	7	6	4	1	6	88	5	98
2017	NU-01	73	8	4	4	0	10	91	5	49
2017	NU-03	74	5	11	5	3	3	81	8	38
2014	NU	73	12	3	4	3	4	89	8	69
2014	NU-01	75	8	3	5	5	5	87	11	40
2014	NU-03	68	18	5	5	0	5	90	5	22

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	75	11	5	3	2	4	89	5	99
2017	NU-01	74	8	4	6	2	6	87	9	50
2017	NU-03	71	16	8	0	3	3	89	3	38
2014	NU	75	16	3	3	1	1	93	4	69
2014	NU-01	78	10	3	5	3	3	90	8	40
2014	NU-03	68	27	5	0	0	0	95	0	22
2011	NU	66	25	2	5	1	0	91	6	202
2011	NU-02	61	29	0	8	3	0	89	11	38
2011	NU-03	63	25	5	5	2	0	88	7	104
2011	NU-04	81	19	0	0	0	0	100	0	16
2011	NU-05	79	21	0	0	0	0	100	0	14
2008	NU	75	15	2	3	5	0	90	8	170
2008	NU-02	84	8	0	3	5	0	92	8	38
2008	NU-03	67	18	4	4	7	0	85	11	91
2008	NU-04	86	14	0	0	0	0	100	0	14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	NU	29	71	99
2017	NU-01	32	68	50
2017	NU-03	26	74	38
2014	NU	25	75	69
2014	NU-01	25	75	40
2014	NU-03	32	68	22

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	NU	52	29
2017	NU-01	38	16
2017	NU-03	60	10
2014	NU	53	17
2014	NU-01	50	10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	NU	69	29
2017	NU-01	75	16
2017	NU-03	60	10
2014	NU	53	17
2014	NU-01	70	10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	NU-03	10
2014	NU	17
2014	NU-01	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	NU	0	17
2014	NU-01	0	10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	NU-01	16
2014	NU	17
2014	NU-01	10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	NU-01	0	16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	NU-03	0	10
2014	NU-01	0	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	NU	41	29
2017	NU-01	56	16
2014	NU	29	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	NU	52	29
2017	NU-01	69	16
2014	NU	53	17
2014	NU-01	60	10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	NU	45	29
2017	NU-03	60	10
2014	NU	65	17
2014	NU-01	70	10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	NU	41	29
2017	NU-01	38	16
2014	NU	29	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	NU	24	29
2014	NU	47	17
2014	NU-01	60	10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	NU	55	29
2017	NU-01	38	16
2017	NU-03	70	10
2014	NU	59	17
2014	NU-01	60	10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	NU	21	29
2014	NU	29	17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	NU	29
2017	NU-01	16
2017	NU-03	10
2014	NU-01	10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	NU-03	0	10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	NU-03	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	NU	34	29
2017	NU-01	38	16
2014	NU	35	17
2014	NU-01	50	10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	NU	21	29

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	NU	21	29
2014	NU-01	0	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	NU	32	28
2017	NU-01	40	15
2014	NU	63	16
2014	NU-01	70	10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	NU	21	28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2017	NU	28
2017	NU-01	15
2017	NU-03	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	NU	21	28
2014	NU	44	16
2014	NU-01	50	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	NU	0	16
2014	NU-01	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	NU-03	0	10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	NU-01	0	10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	Total responses
2017	NU	28
2017	NU-01	15
2017	NU-03	10
2014	NU-01	10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	NU	50	28
2017	NU-01	40	15
2017	NU-03	50	10

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	NU-01	0	14

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	NU	0	14

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	NU	19	27

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	NU-01	0	14
2014	NU	0	14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	NU-03	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	NU-01	0	14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	NU	0	14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	NU	26	27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	NU	22	27

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	NU-01	0	14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	NU	30	27
2017	NU-03	50	10
2014	NU	43	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	NU	27
2017	NU-01	14
2017	NU-03	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	NU	56	27
2017	NU-01	50	14
2017	NU-03	60	10
2014	NU	57	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	NU	27
2017	NU-01	14
2017	NU-03	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	NU	97	3	29
2017	NU-01	94	6	16
2017	NU-03	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	10	12	17	9	12	33	6	37	35	99
2017	NU-01	8	16	12	6	8	42	8	48	28	50
2017	NU-03	13	8	16	16	16	26	5	31	46	38
2014	NU	8	12	28	9	12	28	4	29	30	69
2014	NU-01	3	8	30	10	18	28	5	15	41	40
2014	NU-03	14	18	27	9	5	27	0	44	19	22

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	22	26	15	8	9	18	1	60	21	99
2017	NU-01	20	28	12	4	8	26	2	67	17	50
2017	NU-03	18	26	16	16	11	13	0	52	30	38
2014	NU	14	31	18	13	10	12	3	52	27	69
2014	NU-01	10	23	18	15	18	13	5	39	39	40
2014	NU-03	18	36	23	14	0	9	0	60	15	22
2011	NU	29	39	18	3	4	7	0	73	8	197
2011	NU-02	23	37	23	0	9	9	0	66	9	35
2011	NU-03	28	36	20	4	4	9	0	69	8	104
2011	NU-04	53	47	0	0	0	0	0	100	0	15
2011	NU-05	21	43	21	7	0	7	0	69	8	14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	NU	7	93	99
2017	NU-01	10	90	50
2014	NU	13	87	69
2014	NU-01	23	78	40
2014	NU-03	0	100	22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	12	9	23	3	5	37	10	40	15	98
2017	NU-01	8	6	18	4	6	43	14	33	24	49
2017	NU-03	16	16	26	3	3	32	5	50	8	38
2014	NU	13	13	24	1	10	32	6	43	19	69
2014	NU-01	5	13	23	3	18	35	5	29	33	40
2014	NU-03	27	14	27	0	0	27	5	60	0	22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	26	30	15	3	5	18	2	71	10	99
2017	NU-01	24	36	10	4	6	16	4	75	13	50
2017	NU-03	29	26	21	3	3	18	0	68	6	38
2014	NU	20	28	21	1	10	16	3	60	14	69
2014	NU-01	10	28	20	3	18	18	5	48	26	40
2014	NU-03	36	27	23	0	0	14	0	74	0	22
2011	NU	38	41	11	2	2	6	0	84	5	201
2011	NU-02	21	47	21	5	3	3	0	70	8	38
2011	NU-03	41	34	11	2	3	10	0	83	5	103
2011	NU-04	50	50	0	0	0	0	0	100	0	16
2011	NU-05	43	50	0	0	0	7	0	100	0	14

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	NU	30	70	98
2017	NU-01	31	69	49
2017	NU-03	32	68	38
2014	NU	31	69	68
2014	NU-01	43	58	40

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	NU	86	14	29
2017	NU-01	93	7	15
2017	NU-03	75	25	12
2014	NU	57	43	21
2014	NU-01	53	47	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	40	20	4	28	8	60	36	25
2017	NU-01	50	21	7	14	7	71	21	14
2014	NU	58	25	8	0	8	83	8	12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	35	54	7	3	0	0	1	90	3	98
2017	NU-01	34	56	6	4	0	0	0	90	4	50
2017	NU-03	37	50	11	3	0	0	0	87	3	38
2014	NU	30	60	6	3	0	0	1	91	3	69
2014	NU-01	23	70	3	5	0	0	0	93	5	40
2014	NU-03	41	41	14	0	0	0	5	86	0	22
2011	NU	16	45	21	11	3	2	4	64	14	200
2011	NU-02	8	44	33	11	3	0	0	53	14	36
2011	NU-03	15	44	20	15	3	2	1	61	19	105
2011	NU-04	33	47	7	0	0	0	13	92	0	15
2011	NU-05	7	50	14	0	7	7	14	73	9	14
2008	NU	19	45	16	14	2	1	3	67	17	170
2008	NU-02	5	53	26	13	3	0	0	58	16	38
2008	NU-03	16	47	14	19	2	1	0	64	21	91
2008	NU-04	21	50	7	0	0	0	21	91	0	14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	12	32	21	14	3	14	3	53	21	98
2017	NU-01	12	35	16	14	6	16	0	56	24	49
2017	NU-03	13	29	29	11	0	13	5	52	13	38
2014	NU	17	25	20	10	12	13	3	49	26	69
2014	NU-01	10	25	18	10	20	15	3	42	36	40
2014	NU-03	27	27	23	14	0	5	5	60	15	22
2011	NU	12	32	22	12	6	12	3	52	22	202
2011	NU-02	5	34	21	16	5	18	0	48	26	38
2011	NU-03	9	27	27	11	9	15	3	43	24	105
2011	NU-04	33	60	7	0	0	0	0	93	0	15
2011	NU-05	21	36	21	7	0	7	7	67	8	14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	39	31	11	6	3	9	0	78	10	99
2017	NU-01	38	32	8	2	4	16	0	83	7	50
2017	NU-03	34	34	16	11	3	3	0	70	14	38
2014	NU	44	31	7	4	4	7	1	82	10	69
2014	NU-01	38	33	8	5	8	10	0	78	14	40
2014	NU-03	41	36	9	5	0	5	5	85	5	22
2011	NU	27	40	14	4	2	8	4	77	7	202
2011	NU-02	21	50	13	5	5	5	0	75	11	38
2011	NU-03	28	35	18	6	1	11	1	72	8	105
2011	NU-04	33	53	0	0	0	0	13	100	0	15
2011	NU-05	43	36	7	0	0	0	14	92	0	14
2008	NU	35	45	9	1	1	6	3	87	3	170
2008	NU-02	26	61	8	0	0	5	0	92	0	38
2008	NU-03	36	43	11	2	1	7	0	85	4	91
2008	NU-04	29	50	0	0	0	0	21	100	0	14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	31	31	18	7	2	10	0	70	10	99
2017	NU-01	30	38	12	6	4	10	0	76	11	50
2017	NU-03	29	26	26	8	0	11	0	62	9	38
2014	NU	25	32	13	12	7	7	3	64	21	69
2014	NU-01	13	33	13	18	13	10	3	51	34	40
2014	NU-03	32	36	18	5	0	5	5	75	5	22
2011	NU	22	42	15	4	2	11	3	76	7	201
2011	NU-02	24	42	21	0	5	8	0	71	6	38
2011	NU-03	20	38	17	7	1	15	1	70	9	104
2011	NU-04	40	53	0	0	0	0	7	100	0	15
2011	NU-05	29	50	7	0	0	0	14	92	0	14
2008	NU	36	39	11	1	3	6	3	83	5	170
2008	NU-02	29	61	11	0	0	0	0	89	0	38
2008	NU-03	34	36	13	1	5	9	1	78	7	91
2008	NU-04	43	21	14	0	0	0	21	82	0	14

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	48	20	13	12	5	1	69	17	99
2017	NU-01	58	22	6	6	6	2	82	12	50
2017	NU-03	29	21	24	21	5	0	50	26	38

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	51	20	16	4	6	2	1	73	10	99
2017	NU-01	56	18	12	2	8	2	2	77	10	50
2017	NU-03	37	26	21	8	5	3	0	65	14	38

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	44	45	5	4	1	90	5	99
2017	NU-01	46	46	2	4	2	92	6	50
2017	NU-03	34	53	11	3	0	87	3	38

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	16	36	10	22	13	2	54	36	99
2017	NU-01	20	40	2	22	14	2	61	37	50
2017	NU-03	11	29	24	24	11	3	41	35	38

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	18	21	15	14	30	1	40	45	99
2017	NU-01	20	28	12	16	24	0	48	40	50
2017	NU-03	13	18	16	13	37	3	32	51	38

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	9	26	23	22	19	35	42	98
2017	NU-01	10	28	28	16	18	38	34	50
2017	NU-03	11	22	19	30	19	32	49	37

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	22	30	19	16	11	1	53	28	98
2017	NU-01	16	35	14	18	16	0	51	35	49
2017	NU-03	26	24	26	16	5	3	51	22	38

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	15	26	26	16	16	41	32	99
2017	NU-01	14	26	28	8	24	40	32	50
2017	NU-03	16	34	21	21	8	50	29	38

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	44	22	9	4	3	17	80	9	99
2017	NU-01	50	18	8	2	2	20	85	5	50
2017	NU-03	42	24	8	5	5	16	78	13	38

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	19	40	19	9	10	2	61	20	99
2017	NU-01	20	42	18	4	12	4	65	17	50
2017	NU-03	24	26	26	13	11	0	50	24	38

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	20	29	28	10	12	49	22	99
2017	NU-01	16	32	32	6	14	48	20	50
2017	NU-03	21	32	24	16	8	53	24	38

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	16	36	27	11	9	53	20	99
2017	NU-01	12	36	26	12	14	48	26	50
2017	NU-03	18	37	29	13	3	55	16	38

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	27	37	19	6	8	2	1	65	15	98
2017	NU-01	28	28	24	6	10	4	0	58	17	50
2017	NU-03	19	49	19	5	5	0	3	69	11	37

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	17	31	21	15	14	1	48	30	98
2017	NU-01	18	27	24	18	10	2	46	29	49
2017	NU-03	16	32	21	11	21	0	47	32	38

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	33	29	19	8	10	63	18	99
2017	NU-01	30	38	18	4	10	68	14	50
2017	NU-03	29	24	21	13	13	53	26	38

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	69	11	9	5	1	2	2	84	6	98
2017	NU-01	71	16	8	2	0	0	2	90	2	49
2017	NU-03	63	8	11	8	3	5	3	77	11	38

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	49	32	11	3	3	1	83	6	99
2017	NU-01	52	38	8	2	0	0	90	2	50
2017	NU-03	47	29	11	5	5	3	78	11	38

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	50	34	6	3	3	3	87	6	96
2017	NU-01	54	32	4	4	4	2	88	8	50
2017	NU-03	43	38	8	3	3	5	86	6	37

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	NU	40	10	2	48	96	98
2017	NU-01	37	6	0	57	100	49
2017	NU-03	50	8	3	39	96	38

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	63	24	3	1	1	8	95	1	97
2017	NU-01	65	23	0	2	0	10	98	2	48
2017	NU-03	55	26	8	0	3	8	91	0	38

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	59	20	7	2	6	1	5	84	9	99
2017	NU-01	48	30	6	4	8	2	2	81	13	50
2017	NU-03	71	8	8	0	3	0	11	88	3	38

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	49	29	13	4	2	1	1	80	6	99
2017	NU-01	46	32	12	6	2	2	0	80	8	50
2017	NU-03	47	29	16	3	3	0	3	78	5	38

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	12	28	41	11	8	40	19	98
2017	NU-01	10	34	36	14	6	44	20	50
2017	NU-03	14	27	43	5	11	41	16	37

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	12	28	35	16	9	26	40	98
2017	NU-01	8	24	42	20	6	26	32	50
2017	NU-03	14	30	30	14	14	27	43	37

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	20	34	18	8	17	2	21	79	99
2017	NU-01	20	34	22	4	18	2	20	80	50
2017	NU-03	24	34	13	13	16	0	24	76	38

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	NU	17	76
2017	NU-01	13	38
2017	NU-03	24	29

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	NU	32	76
2017	NU-01	29	38
2017	NU-03	34	29

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	NU	16	76
2017	NU-01	21	38
2017	NU-03	10	29

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	NU	46	76
2017	NU-01	58	38
2017	NU-03	24	29

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	NU	7	76
2017	NU-01	8	38
2017	NU-03	7	29

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	NU	39	76
2017	NU-01	34	38
2017	NU-03	48	29

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	NU	7	45	19	8	5	15	73
2017	NU-01	5	37	21	13	11	13	38
2017	NU-03	12	54	15	4	0	15	26

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	13	14	19	18	27	3	5	30	49	77
2017	NU-01	13	21	23	13	21	3	8	37	37	39
2017	NU-03	10	7	21	21	34	3	3	19	59	29

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	NU	6	4	14	14	53	5	3	11	73	77
2017	NU-01	8	5	15	13	54	0	5	14	70	39
2017	NU-03	3	3	17	14	48	14	0	8	72	29

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - NU

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.