2017 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - MD

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 57 19 5 14 5 0 0 76 19 21
2017 MD-02 50 21 7 14 7 0 0 71 21 14
2014 MD 42 35 8 12 4 0 0 77 15 26
2014 MD-02 38 43 5 10 5 0 0 81 14 21
2011 MD 32 46 18 4 0 0 0 79 4 28
2011 MD-02 28 50 17 6 0 0 0 78 6 18
2008 MD 33 46 4 17 0 0 0 79 17 24
2008 MD-02 29 53 6 12 0 0 0 82 12 17

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 29 14 14 5 0 0 67 19 21
2017 MD-02 36 21 14 21 7 0 0 57 29 14

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 67 14 14 0 5 0 0 81 5 21
2017 MD-02 50 21 21 0 7 0 0 71 7 14
2014 MD 73 15 8 4 0 0 0 88 4 26
2014 MD-02 71 14 10 5 0 0 0 86 5 21
2011 MD 61 36 4 0 0 0 0 96 0 28
2011 MD-02 67 28 6 0 0 0 0 94 0 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 52 33 10 0 5 0 0 86 5 21
2017 MD-02 43 36 14 0 7 0 0 79 7 14
2014 MD 46 35 12 0 8 0 0 81 8 26
2014 MD-02 43 38 14 0 5 0 0 81 5 21
2011 MD 36 57 4 4 0 0 0 93 4 28
2011 MD-02 44 50 6 0 0 0 0 94 0 18
2008 MD 46 33 17 4 0 0 0 79 4 24
2008 MD-02 47 35 18 0 0 0 0 82 0 17

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 33 14 5 10 0 0 71 14 21
2017 MD-02 29 43 14 0 14 0 0 71 14 14
2014 MD 31 31 15 15 8 0 0 62 23 26
2014 MD-02 29 29 19 19 5 0 0 57 24 21
2011 MD 25 39 14 14 7 0 0 64 21 28
2011 MD-02 22 44 11 17 6 0 0 67 22 18

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 24 19 10 10 0 0 62 19 21
2017 MD-02 29 29 21 7 14 0 0 57 21 14
2014 MD 31 42 12 8 8 0 0 73 15 26
2014 MD-02 29 43 14 10 5 0 0 71 14 21
2011 MD 18 43 18 14 7 0 0 61 21 28
2011 MD-02 11 56 17 11 6 0 0 67 17 18
2008 MD 29 42 21 8 0 0 0 71 8 24
2008 MD-02 35 41 12 12 0 0 0 76 12 17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 19 24 0 14 10 0 58 16 21
2017 MD-02 21 29 14 0 21 14 0 58 25 14
2014 MD 50 8 12 19 8 4 0 60 28 26
2014 MD-02 52 10 10 19 5 5 0 65 25 21
2011 MD 25 25 14 21 7 4 4 54 31 28
2011 MD-02 33 17 11 28 6 6 0 53 35 18
2008 MD 25 29 21 8 0 17 0 65 10 24
2008 MD-02 24 35 6 12 0 24 0 77 15 17
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 57 24 5 0 10 5 0 85 10 21
2017 MD-02 64 14 7 0 14 0 0 79 14 14
2014 MD 58 23 8 0 8 0 4 84 8 26
2014 MD-02 62 24 10 0 5 0 0 86 5 21
2011 MD 37 44 4 4 7 4 0 85 12 27
2011 MD-02 35 53 0 6 0 6 0 94 6 17
2008 MD 33 33 21 0 13 0 0 67 13 24
2008 MD-02 29 35 18 0 18 0 0 65 18 17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 33 10 0 10 0 0 81 10 21
2017 MD-02 50 29 7 0 14 0 0 79 14 14
2014 MD 46 27 15 0 8 0 4 76 8 26
2014 MD-02 48 33 14 0 5 0 0 81 5 21
2011 MD 31 42 15 4 4 4 0 76 8 26
2011 MD-02 38 50 6 0 0 6 0 93 0 16
2008 MD 42 33 13 4 4 0 4 78 9 24
2008 MD-02 35 41 6 6 6 0 6 81 13 17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 57 29 0 10 5 0 0 86 14 21
2017 MD-02 57 29 0 7 7 0 0 86 14 14
2014 MD 73 8 12 4 0 4 0 84 4 26
2014 MD-02 71 10 14 5 0 0 0 81 5 21

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 19 24 0 0 10 0 74 0 21
2017 MD-02 43 14 29 0 0 14 0 67 0 14
2014 MD 46 8 19 12 4 12 0 61 17 26
2014 MD-02 48 10 14 14 0 14 0 67 17 21
2011 MD 32 29 18 7 11 4 0 63 19 28
2011 MD-02 33 39 11 6 6 6 0 76 12 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 29 0 24 5 0 0 71 29 21
2017 MD-02 36 21 0 36 7 0 0 57 43 14
2014 MD 38 8 12 23 15 4 0 48 40 26
2014 MD-02 38 10 10 24 14 5 0 50 40 21
2011 MD 21 25 29 11 14 0 0 46 25 28
2011 MD-02 17 33 28 11 11 0 0 50 22 18
2008 MD 33 29 25 8 4 0 0 63 13 24
2008 MD-02 35 24 29 6 6 0 0 59 12 17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 29 19 10 29 10 5 0 50 40 21
2017 MD-02 36 0 14 29 14 7 0 38 46 14
2014 MD 27 19 12 12 27 4 0 48 40 26
2014 MD-02 29 19 10 14 24 5 0 50 40 21
2011 MD 14 29 29 11 11 7 0 46 23 28
2011 MD-02 11 39 28 11 6 6 0 53 18 18
2008 MD 13 29 29 13 8 8 0 45 23 24
2008 MD-02 12 29 29 12 6 12 0 47 20 17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 19 24 10 10 0 0 57 19 21
2017 MD-02 43 14 21 7 14 0 0 57 21 14
2014 MD 31 15 8 19 12 15 0 55 36 26
2014 MD-02 29 14 10 19 10 19 0 53 35 21
2011 MD 11 29 36 7 11 7 0 42 19 28
2011 MD-02 6 28 50 11 6 0 0 33 17 18
2008 MD 21 25 25 17 4 8 0 50 23 24
2008 MD-02 18 29 18 18 6 12 0 53 27 17

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 29 24 10 14 19 5 0 55 35 21
2017 MD-02 36 7 7 14 29 7 0 46 46 14
2014 MD 31 19 4 23 19 4 0 52 44 26
2014 MD-02 33 19 5 24 14 5 0 55 40 21
2011 MD 14 32 25 14 11 4 0 48 26 28
2011 MD-02 11 39 28 17 6 0 0 50 22 18
2008 MD 25 33 13 17 13 0 0 58 29 24
2008 MD-02 24 41 6 18 12 0 0 65 29 17
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 38 24 19 0 0 0 57 19 21
2017 MD-02 14 36 21 29 0 0 0 50 29 14
2014 MD 4 65 19 8 4 0 0 69 12 26
2014 MD-02 0 71 19 10 0 0 0 71 10 21
2011 MD 11 54 11 14 11 0 0 64 25 28
2011 MD-02 17 50 11 17 6 0 0 67 22 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 38 19 10 0 0 0 71 10 21
2017 MD-02 36 29 21 14 0 0 0 64 14 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 14 5 24 10 24 5 47 47 21
2017 MD-02 21 0 0 29 14 36 0 33 67 14
2014 MD 15 15 8 8 31 19 4 40 50 26
2014 MD-02 19 19 5 5 29 19 5 50 44 21

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 35 55 0 0 10 0 0 90 10 20
2017 MD-02 38 54 0 0 8 0 0 92 8 13
2014 MD 58 27 12 0 0 0 4 88 0 26
2014 MD-02 57 29 14 0 0 0 0 86 0 21
2011 MD 41 41 7 0 11 0 0 81 11 27
2011 MD-02 47 35 12 0 6 0 0 82 6 17
2008 MD 21 46 21 4 8 0 0 67 13 24
2008 MD-02 18 53 12 6 12 0 0 71 18 17

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 29 0 24 5 0 5 70 30 21
2017 MD-02 36 29 0 29 7 0 0 64 36 14
2014 MD 42 27 4 12 12 4 0 72 24 26
2014 MD-02 43 24 5 10 14 5 0 70 25 21
2011 MD 25 36 18 11 4 4 4 65 15 28
2011 MD-02 28 33 22 11 0 6 0 65 12 18
2008 MD 33 33 25 8 0 0 0 67 8 24
2008 MD-02 35 41 18 6 0 0 0 76 6 17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 29 14 10 5 10 0 68 16 21
2017 MD-02 36 21 14 14 7 7 0 62 23 14
2014 MD 38 12 19 15 12 4 0 52 28 26
2014 MD-02 38 10 24 19 10 0 0 48 29 21
2011 MD 36 29 18 4 4 7 4 72 8 28
2011 MD-02 33 33 17 6 0 11 0 75 6 18
2008 MD 25 29 25 0 4 17 0 65 5 24
2008 MD-02 29 24 24 0 6 18 0 64 7 17

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 14 48 19 10 10 0 0 62 19 21
2017 MD-02 21 43 21 7 7 0 0 64 14 14
2014 MD 38 38 8 8 8 0 0 77 15 26
2014 MD-02 43 43 5 10 0 0 0 86 10 21
2011 MD 18 43 18 14 0 0 7 65 15 28
2011 MD-02 17 44 17 17 0 0 6 65 18 18
2008 MD 25 29 25 13 8 0 0 54 21 24
2008 MD-02 24 35 24 18 0 0 0 59 18 17

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 33 14 5 0 0 0 81 5 21
2017 MD-02 36 36 21 7 0 0 0 71 7 14
2014 MD 54 27 8 8 4 0 0 81 12 26
2014 MD-02 52 24 10 10 5 0 0 76 14 21
2011 MD 50 43 0 7 0 0 0 93 7 28
2011 MD-02 50 44 0 6 0 0 0 94 6 18
2008 MD 33 33 17 13 4 0 0 67 17 24
2008 MD-02 35 35 18 12 0 0 0 71 12 17

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 33 5 14 0 0 0 81 14 21
2017 MD-02 36 43 0 21 0 0 0 79 21 14
2014 MD 58 15 0 19 8 0 0 73 27 26
2014 MD-02 57 14 0 24 5 0 0 71 29 21
2011 MD 46 46 4 4 0 0 0 93 4 28
2011 MD-02 44 50 0 6 0 0 0 94 6 18
2008 MD 54 25 0 21 0 0 0 79 21 24
2008 MD-02 59 24 0 18 0 0 0 82 18 17

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 29 14 19 5 14 0 56 28 21
2017 MD-02 21 14 14 29 7 14 0 42 42 14
2014 MD 23 19 23 15 15 4 0 44 32 26
2014 MD-02 29 24 19 14 10 5 0 55 25 21
2011 MD 21 29 18 14 11 4 4 54 27 28
2011 MD-02 28 17 22 11 11 6 6 50 25 18
2008 MD 13 29 21 17 13 0 8 45 32 24
2008 MD-02 18 18 24 24 6 0 12 40 33 17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 10 38 19 0 14 5 14 59 18 21
2017 MD-02 7 36 14 0 21 7 14 55 27 14
2014 MD 23 8 23 15 15 12 4 36 36 26
2014 MD-02 24 5 24 19 10 14 5 35 35 21
2011 MD 7 14 21 14 25 4 14 26 48 28
2011 MD-02 6 11 22 17 22 6 17 21 50 18
2008 MD 4 8 25 17 33 4 8 14 57 24
2008 MD-02 6 6 35 12 29 6 6 13 47 17

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 19 14 14 10 0 0 62 24 21
2017 MD-02 29 14 21 21 14 0 0 43 36 14
2014 MD 31 35 8 15 12 0 0 65 27 26
2014 MD-02 33 29 10 19 10 0 0 62 29 21
2011 MD 26 33 19 15 7 0 0 59 22 27
2011 MD-02 33 22 28 11 6 0 0 56 17 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 19 10 19 10 0 0 62 29 21
2017 MD-02 29 21 14 21 14 0 0 50 36 14
2014 MD 19 35 8 23 15 0 0 54 38 26
2014 MD-02 24 33 5 24 14 0 0 57 38 21

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 24 10 19 5 0 0 67 24 21
2017 MD-02 43 14 14 21 7 0 0 57 29 14
2014 MD 42 38 4 8 8 0 0 81 15 26
2014 MD-02 43 43 5 5 5 0 0 86 10 21
2011 MD 29 50 4 7 4 0 7 85 12 28
2011 MD-02 28 56 0 6 0 0 11 94 6 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 24 52 0 14 10 0 0 76 24 21
2017 MD-02 14 50 0 21 14 0 0 64 36 14

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 43 10 5 0 0 0 86 5 21
2017 MD-02 43 43 7 7 0 0 0 86 7 14
2014 MD 54 31 4 4 4 0 4 88 8 26
2014 MD-02 52 33 5 5 0 0 5 90 5 21
2011 MD 54 36 4 0 7 0 0 89 7 28
2011 MD-02 56 33 6 0 6 0 0 89 6 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 29 33 5 10 5 5 14 76 18 21
2017 MD-02 36 36 0 7 7 0 14 83 17 14
2014 MD 35 23 4 4 15 8 12 71 24 26
2014 MD-02 33 29 5 5 19 5 5 68 26 21
2011 MD 32 18 18 4 14 11 4 58 21 28
2011 MD-02 44 17 17 0 11 6 6 69 13 18
2008 MD 21 21 17 8 25 0 8 45 36 24
2008 MD-02 12 24 18 12 24 0 12 40 40 17

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 65 25 0 10 0 0 0 90 10 20
2017 MD-02 69 23 0 8 0 0 0 92 8 13
2014 MD 60 20 20 0 0 0 0 80 0 25
2014 MD-02 62 14 24 0 0 0 0 76 0 21
2011 MD 57 25 11 4 4 0 0 82 7 28
2011 MD-02 61 28 11 0 0 0 0 89 0 18
2008 MD 46 33 17 0 4 0 0 79 4 24
2008 MD-02 41 41 18 0 0 0 0 82 0 17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 33 14 5 0 0 5 80 5 21
2017 MD-02 43 29 21 7 0 0 0 71 7 14
2014 MD 73 19 4 0 0 0 4 96 0 26
2014 MD-02 71 24 5 0 0 0 0 95 0 21
2011 MD 57 32 0 0 4 4 4 96 4 28
2011 MD-02 67 28 0 0 0 0 6 100 0 18

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 MD 10 57 33 21
2017 MD-02 7 50 43 14
2014 MD 19 54 27 26
2014 MD-02 19 62 19 21
2011 MD 11 57 32 28
2011 MD-02 11 67 22 18
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 38 14 5 5 0 0 76 10 21
2017 MD-02 29 36 21 7 7 0 0 64 14 14
2014 MD 52 32 8 8 0 0 0 84 8 25
2014 MD-02 52 33 10 5 0 0 0 86 5 21
2011 MD 29 54 11 4 4 0 0 82 7 28
2011 MD-02 33 56 6 6 0 0 0 89 6 18
2008 MD 50 33 8 8 0 0 0 83 8 24
2008 MD-02 53 29 6 12 0 0 0 82 12 17

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 19 14 29 0 0 0 57 29 21
2017 MD-02 36 7 21 36 0 0 0 43 36 14
2014 MD 27 19 15 27 12 0 0 46 38 26
2014 MD-02 29 24 10 33 5 0 0 52 38 21
2011 MD 14 54 18 4 11 0 0 68 14 28
2011 MD-02 11 56 22 6 6 0 0 67 11 18

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 5 24 38 10 19 0 5 30 30 21
2017 MD-02 7 29 29 7 21 0 7 31 38 14
2014 MD 4 19 19 31 23 0 4 56 24 26
2014 MD-02 5 14 24 29 24 0 5 55 20 21
2011 MD 7 21 21 36 11 0 4 48 30 28
2011 MD-02 6 28 22 28 11 0 6 41 35 18
2008 MD 8 25 29 17 8 4 8 29 38 24
2008 MD-02 6 29 29 12 6 6 12 21 43 17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 10 24 14 10 33 0 10 47 37 21
2017 MD-02 14 29 14 7 29 0 7 38 46 14
2014 MD 12 12 23 12 27 0 15 45 27 26
2014 MD-02 10 10 29 10 29 0 14 44 22 21
2011 MD 14 7 36 32 7 0 4 41 22 28
2011 MD-02 11 11 33 33 6 0 6 41 24 18
2008 MD 13 17 33 21 8 0 8 32 32 24
2008 MD-02 6 24 35 18 6 0 12 27 33 17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 14 19 19 14 19 0 14 39 39 21
2017 MD-02 14 21 7 14 29 0 14 50 42 14
2014 MD 16 12 20 24 16 12 0 45 32 25
2014 MD-02 14 14 19 24 14 14 0 44 33 21
2011 MD 4 29 29 21 11 4 4 35 35 28
2011 MD-02 6 28 33 11 11 6 6 25 38 18
2008 MD 17 33 13 13 8 4 13 25 60 24
2008 MD-02 24 35 6 6 12 6 12 21 71 17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 10 5 29 29 24 0 5 55 15 21
2017 MD-02 7 7 21 21 36 0 7 62 15 14
2014 MD 0 12 15 31 38 0 4 72 12 26
2014 MD-02 0 10 19 24 43 0 5 70 10 21
2011 MD 0 11 21 46 18 0 4 67 11 28
2011 MD-02 0 11 17 56 11 0 6 71 12 18
2008 MD 4 4 26 26 26 0 13 60 10 23
2008 MD-02 6 6 29 18 29 0 12 53 13 17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 5 10 33 14 33 0 5 50 15 21
2017 MD-02 7 7 36 14 36 0 0 50 14 14
2014 MD 8 12 12 31 31 0 8 67 21 26
2014 MD-02 5 10 10 33 33 0 10 74 16 21
2011 MD 4 18 29 25 21 0 4 48 22 28
2011 MD-02 6 17 22 28 22 0 6 53 24 18
2008 MD 0 42 17 13 25 0 4 39 43 24
2008 MD-02 0 41 18 18 18 0 6 38 44 17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 5 24 29 14 29 0 0 43 29 21
2017 MD-02 7 29 21 21 21 0 0 43 36 14
2014 MD 12 4 23 23 27 0 12 57 17 26
2014 MD-02 10 5 24 24 29 0 10 58 16 21
2011 MD 4 21 36 18 11 0 11 32 28 28
2011 MD-02 0 22 39 11 11 0 17 27 27 18
2008 MD 4 42 8 21 13 4 8 38 52 24
2008 MD-02 6 41 12 12 12 6 12 29 57 17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 24 19 24 10 0 5 35 45 21
2017 MD-02 21 21 21 21 14 0 0 36 43 14
2014 MD 8 16 24 28 16 4 4 48 26 25
2014 MD-02 5 20 25 30 15 5 0 47 26 20

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 33 14 10 5 0 5 70 15 21
2017 MD-02 36 21 21 14 7 0 0 57 21 14
2014 MD 63 21 4 4 4 0 4 87 9 24
2014 MD-02 65 25 5 5 0 0 0 90 5 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 52 29 14 5 0 0 0 81 5 21
2017 MD-02 43 36 14 7 0 0 0 79 7 14
2014 MD 54 27 8 8 4 0 0 81 12 26
2014 MD-02 57 29 5 10 0 0 0 86 10 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 19 33 0 0 10 0 63 0 21
2017 MD-02 36 7 43 0 0 14 0 50 0 14
2014 MD 58 27 4 4 0 8 0 92 4 26
2014 MD-02 62 24 5 5 0 5 0 90 5 21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 19 24 5 0 5 0 70 5 21
2017 MD-02 43 14 29 7 0 7 0 62 8 14
2014 MD 50 35 8 4 0 4 0 88 4 26
2014 MD-02 52 33 10 5 0 0 0 86 5 21
2011 MD 36 32 14 11 7 0 0 68 18 28
2011 MD-02 44 33 11 11 0 0 0 78 11 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 62 24 0 5 10 0 0 86 14 21
2017 MD-02 50 29 0 7 14 0 0 79 21 14
2014 MD 54 31 0 12 4 0 0 85 15 26
2014 MD-02 57 33 0 10 0 0 0 90 10 21
2011 MD 50 36 0 11 4 0 0 86 14 28
2011 MD-02 56 33 0 11 0 0 0 89 11 18
2008 MD 29 46 17 8 0 0 0 75 8 24
2008 MD-02 24 59 6 12 0 0 0 82 12 17

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 43 19 5 5 5 5 68 11 21
2017 MD-02 21 36 21 7 7 0 7 62 15 14
2014 MD 38 35 12 0 12 0 4 76 12 26
2014 MD-02 38 43 14 0 5 0 0 81 5 21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 19 24 10 0 0 0 67 10 21
2017 MD-02 43 21 21 14 0 0 0 64 14 14
2014 MD 62 23 4 4 4 4 0 88 8 26
2014 MD-02 62 19 5 5 5 5 0 85 10 21
2011 MD 32 39 14 11 4 0 0 71 14 28
2011 MD-02 39 33 17 11 0 0 0 72 11 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 19 10 10 14 0 0 67 24 21
2017 MD-02 43 7 14 14 21 0 0 50 36 14
2014 MD 38 46 8 4 4 0 0 85 8 26
2014 MD-02 38 48 5 5 5 0 0 86 10 21
2011 MD 32 50 0 11 7 0 0 82 18 28
2011 MD-02 33 50 0 11 6 0 0 83 17 18
2008 MD 33 25 21 17 4 0 0 58 21 24
2008 MD-02 41 24 18 12 6 0 0 65 18 17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 29 29 14 10 19 0 0 57 29 21
2017 MD-02 29 14 14 14 29 0 0 43 43 14
2014 MD 38 23 27 4 4 4 0 64 8 26
2014 MD-02 43 24 29 0 5 0 0 67 5 21
2011 MD 18 46 14 18 4 0 0 64 21 28
2011 MD-02 22 39 22 17 0 0 0 61 17 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 29 19 5 5 10 0 68 11 21
2017 MD-02 29 14 29 7 7 14 0 50 17 14
2014 MD 19 31 19 4 8 19 0 62 14 26
2014 MD-02 19 33 24 0 5 19 0 65 6 21
2011 MD 7 36 14 18 7 14 4 52 30 28
2011 MD-02 11 39 17 11 6 17 0 60 20 18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 14 67 5 14 0 0 0 81 14 21
2017 MD-02 7 71 7 14 0 0 0 79 14 14
2014 MD 50 31 0 15 4 0 0 81 19 26
2014 MD-02 57 29 0 14 0 0 0 86 14 21
2011 MD 32 50 4 14 0 0 0 82 14 28
2011 MD-02 39 39 6 17 0 0 0 78 17 18
2008 MD 25 42 0 21 13 0 0 67 33 24
2008 MD-02 24 59 0 12 6 0 0 82 18 17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 29 14 10 0 0 0 76 10 21
2017 MD-02 43 36 7 14 0 0 0 79 14 14
2014 MD 65 12 4 19 0 0 0 77 19 26
2014 MD-02 67 14 5 14 0 0 0 81 14 21
2011 MD 46 39 7 4 4 0 0 86 7 28
2011 MD-02 50 39 6 0 6 0 0 89 6 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 38 14 10 0 0 0 76 10 21
2017 MD-02 29 36 21 14 0 0 0 64 14 14
2014 MD 65 15 8 12 0 0 0 81 12 26
2014 MD-02 71 14 5 10 0 0 0 86 10 21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 81 14 0 5 0 0 0 95 5 21
2017 MD-02 86 14 0 0 0 0 0 100 0 14
2014 MD 85 15 0 0 0 0 0 100 0 26
2014 MD-02 81 19 0 0 0 0 0 100 0 21
2011 MD 75 25 0 0 0 0 0 100 0 28
2011 MD-02 78 22 0 0 0 0 0 100 0 18
2008 MD 63 29 4 4 0 0 0 92 4 24
2008 MD-02 65 29 6 0 0 0 0 94 0 17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 67 29 5 0 0 0 0 95 0 21
2017 MD-02 71 21 7 0 0 0 0 93 0 14
2014 MD 85 12 4 0 0 0 0 96 0 26
2014 MD-02 86 14 0 0 0 0 0 100 0 21
2011 MD 71 18 7 4 0 0 0 89 4 28
2011 MD-02 78 17 6 0 0 0 0 94 0 18
2008 MD 71 21 4 4 0 0 0 92 4 24
2008 MD-02 71 24 6 0 0 0 0 94 0 17

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 67 10 10 5 0 0 10 84 5 21
2017 MD-02 71 7 7 7 0 0 7 85 8 14
2014 MD 81 12 4 0 0 0 4 96 0 26
2014 MD-02 81 14 5 0 0 0 0 95 0 21
2011 MD 57 29 4 4 0 0 7 92 4 28
2011 MD-02 72 17 0 0 0 0 11 100 0 18
2008 MD 78 9 9 0 0 0 4 91 0 23
2008 MD-02 82 6 12 0 0 0 0 88 0 17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 76 14 5 0 0 0 5 95 0 21
2017 MD-02 79 14 7 0 0 0 0 93 0 14
2014 MD 88 4 0 0 0 0 8 100 0 26
2014 MD-02 90 5 0 0 0 0 5 100 0 21
2011 MD 59 26 7 0 0 0 7 92 0 27
2011 MD-02 65 24 0 0 0 0 12 100 0 17
2008 MD 88 4 4 0 0 0 4 96 0 24
2008 MD-02 94 0 6 0 0 0 0 94 0 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 67 10 14 5 0 0 5 80 5 21
2017 MD-02 71 7 14 7 0 0 0 79 7 14
2014 MD 88 4 4 0 0 0 4 96 0 26
2014 MD-02 95 5 0 0 0 0 0 100 0 21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 57 19 10 0 0 14 0 89 0 21
2017 MD-02 57 21 7 0 0 14 0 92 0 14
2014 MD 81 4 8 0 0 4 4 92 0 26
2014 MD-02 86 5 5 0 0 5 0 95 0 21
2011 MD 64 21 4 4 4 0 4 89 7 28
2011 MD-02 72 17 0 6 6 0 0 89 11 18
2008 MD 71 8 13 4 0 0 4 83 4 24
2008 MD-02 76 12 6 0 0 0 6 94 0 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 MD 19 81 26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 5 24 5 10 10 33 14 55 36 21
2017 MD-02 0 14 7 14 14 36 14 29 57 14
2014 MD 31 19 23 4 0 23 0 65 5 26
2014 MD-02 38 19 24 5 0 14 0 67 6 21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 48 19 14 10 0 10 0 74 11 21
2017 MD-02 36 14 21 14 0 14 0 58 17 14
2014 MD 42 31 15 0 4 8 0 79 4 26
2014 MD-02 43 38 14 0 0 5 0 85 0 21
2011 MD 46 21 21 0 4 7 0 73 4 28
2011 MD-02 50 17 28 0 0 6 0 71 0 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MD 0 100 21
2017 MD-02 0 100 14
2014 MD-02 0 100 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 19 5 24 0 0 43 10 50 0 21
2017 MD-02 7 7 29 0 0 50 7 33 0 14
2014 MD 27 15 23 0 0 35 0 65 0 26
2014 MD-02 33 19 19 0 0 29 0 73 0 21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 57 10 29 0 0 5 0 70 0 21
2017 MD-02 43 14 36 0 0 7 0 62 0 14
2014 MD 44 28 16 0 4 8 0 78 4 25
2014 MD-02 45 30 15 0 0 10 0 83 0 20
2011 MD 48 26 19 4 0 4 0 77 4 27
2011 MD-02 53 29 12 0 0 6 0 88 0 17

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MD 0 100 21
2017 MD-02 0 100 14
2014 MD 19 81 26

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 57 0 5 5 0 0 90 10 21
2017 MD-02 36 50 0 7 7 0 0 86 14 14
2014 MD 31 58 4 0 4 4 0 92 4 26
2014 MD-02 38 52 5 0 0 5 0 95 0 21
2011 MD 21 50 21 4 0 0 4 74 4 28
2011 MD-02 28 44 22 6 0 0 0 72 6 18
2008 MD 25 50 8 13 0 0 4 78 13 24
2008 MD-02 24 53 12 12 0 0 0 76 12 17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 10 29 24 5 10 24 0 50 19 21
2017 MD-02 7 21 21 7 14 29 0 40 30 14
2014 MD 27 23 19 12 8 12 0 57 22 26
2014 MD-02 33 29 19 10 5 5 0 65 15 21
2011 MD 4 25 29 21 4 14 4 35 30 28
2011 MD-02 6 17 28 28 6 17 0 27 40 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 52 19 14 0 5 5 5 79 5 21
2017 MD-02 57 7 21 0 7 7 0 69 8 14
2014 MD 54 27 8 4 4 4 0 84 8 26
2014 MD-02 57 33 5 5 0 0 0 90 5 21
2011 MD 32 43 7 7 0 4 7 84 8 28
2011 MD-02 44 33 11 6 0 6 0 82 6 18
2008 MD 38 33 21 0 0 4 4 77 0 24
2008 MD-02 41 41 12 0 0 6 0 88 0 17

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 38 10 0 0 10 0 89 0 21
2017 MD-02 43 29 14 0 0 14 0 83 0 14
2014 MD 58 23 8 4 0 8 0 88 4 26
2014 MD-02 62 29 0 5 0 5 0 95 5 21
2011 MD 25 46 11 7 0 7 4 80 8 28
2011 MD-02 28 39 11 11 0 11 0 75 13 18
2008 MD 42 25 21 4 0 4 4 73 5 24
2008 MD-02 53 29 6 6 0 6 0 88 6 17
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 62 33 0 0 5 0 0 95 5 21
2017 MD-02 57 36 0 0 7 0 0 93 7 14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 62 24 5 10 0 0 0 86 10 21
2017 MD-02 57 29 0 14 0 0 0 86 14 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 52 43 5 0 0 0 0 95 0 21
2017 MD-02 43 50 7 0 0 0 0 93 0 14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 29 52 14 5 0 0 0 81 5 21
2017 MD-02 21 50 21 7 0 0 0 71 7 14

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 10 24 14 29 19 0 5 35 50 21
2017 MD-02 14 14 21 29 14 0 7 31 46 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 24 24 10 0 0 5 65 10 21
2017 MD-02 43 14 29 7 0 0 7 62 8 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 24 10 5 10 0 14 72 17 21
2017 MD-02 36 29 14 7 0 0 14 75 8 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 29 14 10 5 0 10 68 16 21
2017 MD-02 29 36 14 14 0 0 7 69 15 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 71 0 10 0 5 0 14 83 6 21
2017 MD-02 86 0 7 0 0 0 7 92 0 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 29 24 0 0 0 5 75 0 21
2017 MD-02 36 29 29 0 0 0 7 69 0 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 33 5 10 24 19 0 10 42 47 21
2017 MD-02 14 0 14 29 29 0 14 17 67 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 14 14 10 19 0 5 55 30 21
2017 MD-02 29 7 14 14 29 0 7 38 46 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 38 29 5 10 10 0 10 74 21 21
2017 MD-02 29 21 7 14 14 0 14 58 33 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 29 5 14 0 0 10 79 16 21
2017 MD-02 36 36 0 21 0 0 7 77 23 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 52 19 24 0 0 0 5 75 0 21
2017 MD-02 36 21 36 0 0 0 7 62 0 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 76 5 5 5 0 0 10 89 5 21
2017 MD-02 64 7 7 7 0 0 14 83 8 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 76 19 0 0 0 0 5 100 0 21
2017 MD-02 64 29 0 0 0 0 7 100 0 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 86 0 0 10 0 0 5 90 10 21
2017 MD-02 79 0 0 14 0 0 7 85 15 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 71 5 5 0 0 0 19 94 0 21
2017 MD-02 64 7 0 0 0 0 29 100 0 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 43 33 10 0 0 0 14 89 0 21
2017 MD-02 29 43 7 0 0 0 21 91 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 86 10 0 0 0 0 5 100 0 21
2017 MD-02 79 14 0 0 0 0 7 100 0 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 76 10 10 0 0 0 5 90 0 21
2017 MD-02 64 14 14 0 0 0 7 85 0 14

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 30 40 30 0 0 0 0 70 0 20
2017 MD-02 38 38 23 0 0 0 0 77 0 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 0 14 43 19 24 0 0 43 14 21
2017 MD-02 0 14 43 21 21 0 0 43 14 14
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 10 43 10 24 14 0 0 10 90 21
2017 MD-02 7 50 0 36 7 0 0 7 93 14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 MD 18 17
2017 MD-02 17 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 MD 18 17
2017 MD-02 25 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 MD 0 17
2017 MD-02 0 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 MD 18 17
2017 MD-02 17 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 MD 0 17
2017 MD-02 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 MD 76 17
2017 MD-02 75 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 MD 26 47 0 0 5 21 19
2017 MD-02 31 46 0 0 8 15 13

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 5 32 11 16 16 0 21 47 40 19
2017 MD-02 8 31 8 15 15 0 23 50 40 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MD 5 11 16 21 26 0 21 20 60 19
2017 MD-02 8 8 8 31 23 0 23 20 70 13
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