2017 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 43 2 0 8 0 0 90 8 49
2017 Scientific and Professional 44 35 7 8 5 0 0 79 14 192
2017 Administration and Foreign Services 36 46 7 7 4 0 0 81 11 1327
2017 Administrative Support 38 38 13 8 3 0 0 76 11 227
2017 Other 31 34 20 7 9 0 0 65 15 75
2014 Executive 49 39 2 4 6 0 0 88 10 41
2014 Scientific and Professional 26 43 9 14 7 1 0 70 21 170
2014 Administration and Foreign Services 29 43 12 10 6 0 0 72 16 1130
2014 Administrative Support 29 41 16 7 7 0 0 70 14 196
2014 Other 24 48 14 6 8 0 0 72 14 40

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 43 2 4 12 0 0 82 16 49
2017 Scientific and Professional 28 34 13 14 10 0 0 63 24 193
2017 Administration and Foreign Services 26 38 13 12 11 0 0 64 23 1325
2017 Administrative Support 30 35 15 8 11 0 0 65 19 227
2017 Other 52 26 13 9 1 0 0 78 9 75

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 35 4 2 0 0 0 94 2 49
2017 Scientific and Professional 58 30 7 3 2 0 0 88 5 193
2017 Administration and Foreign Services 55 34 7 3 1 0 0 89 4 1325
2017 Administrative Support 67 24 6 2 1 0 0 91 3 227
2017 Other 48 34 12 6 0 0 0 82 6 75
2014 Executive 84 6 6 4 0 0 0 90 4 41
2014 Scientific and Professional 58 27 7 4 2 1 0 86 6 170
2014 Administration and Foreign Services 58 28 8 3 2 0 0 87 5 1130
2014 Administrative Support 68 23 6 2 1 0 0 90 3 196
2014 Other 54 28 8 4 6 0 0 82 10 40

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 41 6 2 8 0 0 84 10 49
2017 Scientific and Professional 46 36 8 5 4 0 0 83 9 193
2017 Administration and Foreign Services 40 40 11 5 3 0 0 80 9 1326
2017 Administrative Support 48 37 8 4 3 0 0 85 7 226
2017 Other 42 39 5 14 0 0 0 81 14 75
2014 Executive 70 16 8 4 2 0 0 86 6 41
2014 Scientific and Professional 40 34 9 15 2 0 1 74 17 170
2014 Administration and Foreign Services 36 40 12 9 4 0 0 75 13 1126
2014 Administrative Support 40 39 10 4 7 0 0 79 11 196
2014 Other 60 27 7 1 6 0 0 86 7 40

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 35 6 10 10 0 0 74 20 49
2017 Scientific and Professional 30 36 15 9 10 0 0 66 19 192
2017 Administration and Foreign Services 29 33 18 11 9 0 0 62 21 1327
2017 Administrative Support 42 28 14 8 8 0 0 70 16 225
2017 Other 54 29 11 7 0 0 0 82 7 75
2014 Executive 15 45 14 21 6 0 0 59 27 41
2014 Scientific and Professional 20 30 12 14 24 0 0 50 38 170
2014 Administration and Foreign Services 18 30 19 18 15 0 0 48 33 1131
2014 Administrative Support 21 37 22 12 6 1 0 59 19 196
2014 Other 57 24 14 3 2 0 0 80 6 40

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 31 10 8 8 0 0 74 16 49
2017 Scientific and Professional 30 39 13 9 8 0 0 69 18 192
2017 Administration and Foreign Services 28 35 18 12 7 0 0 63 19 1328
2017 Administrative Support 37 34 13 11 4 0 0 72 15 227
2017 Other 58 29 5 9 0 0 0 87 9 75
2014 Executive 23 37 16 19 6 0 0 59 25 41
2014 Scientific and Professional 20 27 16 12 25 0 0 47 37 170
2014 Administration and Foreign Services 17 31 18 20 14 0 0 48 34 1131
2014 Administrative Support 24 38 18 12 7 0 0 63 19 196
2014 Other 57 29 9 5 1 0 0 85 6 40

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 33 20 6 12 2 0 61 19 49
2017 Scientific and Professional 32 21 18 13 13 3 0 55 26 193
2017 Administration and Foreign Services 29 25 18 14 10 4 0 57 25 1325
2017 Administrative Support 35 25 17 11 6 5 0 64 18 227
2017 Other 38 15 17 11 12 4 3 57 25 75
2014 Executive 31 31 17 8 10 4 0 64 19 41
2014 Scientific and Professional 23 17 22 13 17 9 0 44 33 170
2014 Administration and Foreign Services 23 23 20 15 14 5 1 49 30 1131
2014 Administrative Support 28 21 16 16 10 3 5 54 28 196
2014 Other 41 13 24 13 1 5 3 59 15 40
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 28 6 8 6 0 0 80 14 49
2017 Scientific and Professional 43 28 11 8 5 4 1 74 14 193
2017 Administration and Foreign Services 45 28 11 8 5 2 0 76 13 1326
2017 Administrative Support 44 30 10 7 6 2 2 77 13 227
2017 Other 65 19 8 5 1 0 1 85 7 75
2014 Executive 68 18 8 2 2 2 0 88 4 41
2014 Scientific and Professional 50 22 11 3 9 2 3 75 13 170
2014 Administration and Foreign Services 45 28 11 8 6 1 0 74 14 1129
2014 Administrative Support 49 26 10 6 6 3 1 78 12 196
2014 Other 59 20 6 1 6 2 7 86 7 40

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 35 4 12 4 0 0 80 16 49
2017 Scientific and Professional 39 36 11 7 6 1 0 76 13 192
2017 Administration and Foreign Services 42 31 10 10 7 0 0 73 17 1325
2017 Administrative Support 39 36 7 8 8 0 0 76 17 227
2017 Other 60 17 12 6 2 0 3 79 8 74
2014 Executive 44 44 2 6 4 0 0 88 10 41
2014 Scientific and Professional 48 22 12 8 10 0 0 70 17 170
2014 Administration and Foreign Services 42 31 10 11 7 0 0 73 17 1131
2014 Administrative Support 40 35 9 8 6 0 0 76 15 196
2014 Other 61 13 16 1 6 0 3 77 7 40

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 35 4 4 6 0 0 85 10 48
2017 Scientific and Professional 47 25 10 10 7 0 0 72 18 193
2017 Administration and Foreign Services 50 25 9 8 7 0 0 76 16 1319
2017 Administrative Support 53 23 8 8 8 0 0 76 16 226
2017 Other 67 21 9 1 1 0 1 89 2 75
2014 Executive 54 36 0 6 4 0 0 90 10 41
2014 Scientific and Professional 54 18 11 10 7 0 0 72 17 170
2014 Administration and Foreign Services 50 26 9 7 8 0 0 75 15 1128
2014 Administrative Support 54 25 10 5 5 0 0 80 11 196
2014 Other 72 10 8 0 6 0 3 86 6 40

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 41 4 16 8 0 0 72 24 49
2017 Scientific and Professional 29 33 15 8 6 9 0 68 16 193
2017 Administration and Foreign Services 25 32 18 9 7 9 0 63 17 1325
2017 Administrative Support 36 31 10 9 6 8 1 73 16 227
2017 Other 60 25 7 1 1 4 1 90 2 75
2014 Executive 20 45 10 15 10 0 0 65 25 41
2014 Scientific and Professional 23 17 25 10 16 8 0 44 29 170
2014 Administration and Foreign Services 15 25 22 16 14 8 0 43 32 1131
2014 Administrative Support 18 30 23 8 9 11 0 55 19 196
2014 Other 45 21 9 5 13 4 3 71 20 40

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 37 6 14 8 0 0 72 22 49
2017 Scientific and Professional 25 35 14 12 11 2 0 62 24 193
2017 Administration and Foreign Services 20 33 18 16 10 3 0 54 27 1324
2017 Administrative Support 32 29 14 14 7 3 1 64 22 227
2017 Other 52 32 8 6 1 0 1 85 7 75
2014 Executive 16 37 6 17 12 0 11 60 33 40
2014 Scientific and Professional 16 20 14 19 26 4 0 38 47 170
2014 Administration and Foreign Services 10 24 21 21 22 2 0 34 44 1131
2014 Administrative Support 15 25 20 17 13 10 0 45 34 196
2014 Other 43 22 3 18 7 3 3 70 27 40

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 28 14 28 10 0 0 47 39 49
2017 Scientific and Professional 16 29 19 16 16 4 0 46 34 193
2017 Administration and Foreign Services 13 27 19 22 13 6 0 42 37 1325
2017 Administrative Support 21 28 16 16 12 5 1 52 30 226
2017 Other 39 28 15 7 4 6 3 72 11 74
2014 Executive 8 49 8 27 8 0 0 57 35 41
2014 Scientific and Professional 9 20 14 20 31 6 0 31 54 170
2014 Administration and Foreign Services 7 19 19 25 26 4 0 27 53 1130
2014 Administrative Support 11 21 23 19 16 11 0 36 38 195
2014 Other 40 12 9 15 13 7 3 59 31 40

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 33 10 16 4 0 0 69 20 49
2017 Scientific and Professional 23 32 16 10 15 3 0 57 26 192
2017 Administration and Foreign Services 18 29 19 15 14 5 0 49 31 1325
2017 Administrative Support 26 25 19 11 13 6 0 55 25 227
2017 Other 45 20 18 9 5 1 1 67 15 75
2014 Executive 24 39 21 10 6 0 0 63 16 41
2014 Scientific and Professional 15 19 13 18 29 6 0 37 50 169
2014 Administration and Foreign Services 10 22 19 19 26 5 0 33 47 1131
2014 Administrative Support 13 20 17 13 22 14 0 39 41 196
2014 Other 36 15 14 7 17 7 3 57 27 40

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 20 33 8 22 16 0 0 53 39 49
2017 Scientific and Professional 17 30 14 21 15 4 0 48 38 193
2017 Administration and Foreign Services 13 31 17 22 14 3 0 45 37 1322
2017 Administrative Support 23 27 16 16 14 3 0 52 31 226
2017 Other 42 29 15 10 1 3 0 74 11 74
2014 Executive 12 43 23 14 8 0 0 55 22 41
2014 Scientific and Professional 13 27 12 17 30 2 0 41 47 169
2014 Administration and Foreign Services 8 20 17 25 27 3 0 28 54 1128
2014 Administrative Support 8 24 18 18 23 8 0 36 45 196
2014 Other 33 13 13 16 15 7 3 51 34 40
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 39 6 12 8 0 0 74 20 49
2017 Scientific and Professional 21 30 19 19 11 0 0 51 30 193
2017 Administration and Foreign Services 25 35 17 12 11 0 0 60 23 1326
2017 Administrative Support 26 34 14 14 12 0 0 61 25 225
2017 Other 38 36 12 10 4 1 0 74 14 75
2014 Executive 26 50 8 8 8 0 0 76 16 41
2014 Scientific and Professional 11 32 24 16 18 0 0 43 34 170
2014 Administration and Foreign Services 20 35 16 16 12 0 0 55 29 1130
2014 Administrative Support 23 34 20 13 10 0 0 58 22 196
2014 Other 27 48 6 8 11 0 0 75 19 40

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 37 8 14 6 0 0 72 20 49
2017 Scientific and Professional 34 35 9 16 5 0 0 69 21 193
2017 Administration and Foreign Services 27 43 13 11 6 0 0 70 17 1326
2017 Administrative Support 39 35 11 8 6 0 0 75 14 226
2017 Other 35 37 15 9 4 0 0 72 13 75

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 49 14 18 2 4 0 64 21 49
2017 Scientific and Professional 10 12 14 25 19 18 1 27 55 192
2017 Administration and Foreign Services 8 18 18 21 16 17 2 32 45 1324
2017 Administrative Support 10 20 14 19 16 19 3 38 44 226
2017 Other 26 10 11 10 13 28 1 51 33 75
2014 Executive 10 43 27 15 4 2 0 54 19 41
2014 Scientific and Professional 10 18 16 17 15 21 2 37 42 170
2014 Administration and Foreign Services 12 22 16 19 18 12 2 39 42 1131
2014 Administrative Support 5 22 13 21 19 19 2 34 50 196
2014 Other 28 7 6 21 17 19 4 44 48 40

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 39 6 6 10 0 0 78 16 49
2017 Scientific and Professional 33 38 12 7 9 0 1 71 17 192
2017 Administration and Foreign Services 38 33 11 10 8 0 0 71 17 1327
2017 Administrative Support 36 31 16 8 8 0 0 68 16 227
2017 Other 47 24 8 12 5 1 3 74 17 75
2014 Executive 53 33 6 4 4 0 0 86 8 41
2014 Scientific and Professional 40 27 12 11 8 3 0 68 20 170
2014 Administration and Foreign Services 39 35 10 8 7 0 0 74 16 1131
2014 Administrative Support 45 31 12 6 6 1 0 76 12 196
2014 Other 47 27 8 6 6 3 3 79 12 40

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 40 6 17 4 4 0 72 22 48
2017 Scientific and Professional 22 53 12 3 10 0 0 75 13 27
2017 Administration and Foreign Services 23 32 17 11 4 6 6 62 18 248
2014 Executive 38 44 8 4 2 0 4 85 7 39
2014 Scientific and Professional 19 10 29 35 4 2 0 30 40 19
2014 Administration and Foreign Services 22 38 16 9 6 2 8 66 17 234

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 33 12 14 8 0 0 65 22 49
2017 Scientific and Professional 26 36 8 20 8 1 1 63 28 192
2017 Administration and Foreign Services 28 36 13 14 7 1 0 65 22 1326
2017 Administrative Support 29 28 13 16 11 1 2 59 28 226
2017 Other 48 23 8 13 4 4 0 74 17 74
2014 Executive 20 55 13 6 4 0 2 77 10 41
2014 Scientific and Professional 28 42 9 11 9 1 1 71 20 170
2014 Administration and Foreign Services 24 39 15 14 6 1 1 64 20 1130
2014 Administrative Support 14 37 18 15 8 6 1 55 26 196
2014 Other 43 33 7 14 3 0 0 76 17 40

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 35 10 4 4 0 0 81 8 48
2017 Scientific and Professional 23 26 16 11 10 14 0 57 24 193
2017 Administration and Foreign Services 21 30 16 14 9 10 1 57 25 1326
2017 Administrative Support 20 23 20 14 10 11 1 49 27 226
2017 Other 41 13 7 9 5 23 1 71 19 75
2014 Executive 42 27 21 6 4 0 0 69 10 41
2014 Scientific and Professional 19 27 17 7 12 12 6 56 23 170
2014 Administration and Foreign Services 26 26 19 11 8 7 2 58 22 1129
2014 Administrative Support 13 26 22 18 9 11 1 44 31 196
2014 Other 37 14 10 11 7 20 2 65 23 40

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 41 10 6 8 0 0 76 14 49
2017 Scientific and Professional 22 41 11 16 9 0 0 64 25 192
2017 Administration and Foreign Services 16 43 11 20 10 0 0 60 29 1324
2017 Administrative Support 24 38 11 19 8 0 0 62 27 226
2017 Other 40 36 7 13 4 0 0 76 17 75
2014 Executive 32 56 2 10 0 0 0 88 10 41
2014 Scientific and Professional 20 35 7 19 19 0 0 55 38 170
2014 Administration and Foreign Services 15 36 13 22 13 0 0 51 36 1131
2014 Administrative Support 23 33 11 22 10 0 0 57 33 195
2014 Other 42 27 19 5 7 0 0 68 13 40

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 35 2 4 4 0 0 90 8 49
2017 Scientific and Professional 46 39 7 6 3 0 0 85 8 191
2017 Administration and Foreign Services 40 41 8 7 3 0 0 81 11 1327
2017 Administrative Support 38 36 12 10 5 0 0 74 15 227
2017 Other 25 37 16 11 8 0 3 64 20 75
2014 Executive 68 28 2 0 2 0 0 96 2 41
2014 Scientific and Professional 45 32 11 9 3 0 0 76 12 170
2014 Administration and Foreign Services 37 41 11 8 4 0 0 77 12 1131
2014 Administrative Support 28 38 15 10 8 0 0 67 19 195
2014 Other 37 34 12 11 6 0 0 71 17 40

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 33 0 2 2 0 0 96 4 49
2017 Scientific and Professional 52 34 3 9 2 0 0 86 11 192
2017 Administration and Foreign Services 47 38 5 6 3 0 0 85 9 1326
2017 Administrative Support 43 32 11 9 5 0 0 75 15 227
2017 Other 40 32 13 10 3 0 1 73 14 75
2014 Executive 70 28 2 0 0 0 0 98 0 41
2014 Scientific and Professional 49 35 4 7 6 0 0 83 13 169
2014 Administration and Foreign Services 44 41 7 6 3 0 0 84 9 1130
2014 Administrative Support 37 31 12 10 10 0 0 68 20 195
2014 Other 51 25 12 6 6 0 0 76 12 40

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 53 2 8 10 2 0 79 19 49
2017 Scientific and Professional 19 31 14 20 11 4 0 53 33 193
2017 Administration and Foreign Services 16 29 18 20 15 3 0 46 35 1327
2017 Administrative Support 26 24 19 13 11 6 0 54 26 227
2017 Other 44 34 4 8 1 6 3 85 10 74
2014 Executive 12 47 10 23 7 2 0 60 30 41
2014 Scientific and Professional 19 21 17 20 16 5 1 43 38 170
2014 Administration and Foreign Services 11 26 17 22 22 2 0 38 45 1129
2014 Administrative Support 13 21 20 19 12 10 5 40 37 196
2014 Other 26 18 16 12 10 8 10 54 26 40

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 47 4 14 10 2 0 71 25 49
2017 Scientific and Professional 15 27 19 13 18 2 6 46 34 193
2017 Administration and Foreign Services 16 25 15 18 21 3 1 43 41 1325
2017 Administrative Support 19 21 17 19 20 4 2 42 40 226
2017 Other 31 17 12 9 10 10 10 61 24 74
2014 Executive 39 33 6 6 15 0 2 73 21 41
2014 Scientific and Professional 14 15 15 20 23 9 3 33 49 169
2014 Administration and Foreign Services 9 23 15 21 27 2 2 34 51 1131
2014 Administrative Support 8 18 17 17 30 5 6 29 52 196
2014 Other 14 22 20 11 6 11 15 49 24 40

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 39 0 4 6 0 0 90 10 49
2017 Scientific and Professional 28 33 11 14 13 0 0 61 27 193
2017 Administration and Foreign Services 24 39 12 15 10 0 0 63 25 1324
2017 Administrative Support 29 30 14 15 12 0 0 59 27 227
2017 Other 31 34 14 13 7 0 1 66 20 75
2014 Executive 45 41 7 4 4 0 0 85 8 41
2014 Scientific and Professional 15 37 6 11 32 0 0 52 42 170
2014 Administration and Foreign Services 19 37 13 15 16 0 0 56 31 1129
2014 Administrative Support 15 40 14 16 10 0 5 58 27 196
2014 Other 32 44 6 16 0 0 2 77 17 40

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 26 6 6 8 0 0 80 14 49
2017 Scientific and Professional 29 33 11 14 13 0 0 62 27 193
2017 Administration and Foreign Services 28 34 15 13 10 0 0 63 23 1325
2017 Administrative Support 31 31 19 8 8 0 1 63 17 227
2017 Other 29 49 10 6 4 0 1 79 10 74
2014 Executive 44 42 7 4 4 0 0 85 8 41
2014 Scientific and Professional 18 29 21 13 20 0 0 46 33 170
2014 Administration and Foreign Services 23 33 15 15 14 0 0 56 29 1131
2014 Administrative Support 23 39 17 10 9 1 1 63 20 196
2014 Other 36 41 9 7 6 0 0 78 13 40

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 31 10 2 10 0 0 78 12 49
2017 Scientific and Professional 27 37 10 14 12 0 0 64 26 193
2017 Administration and Foreign Services 28 38 13 12 9 0 0 66 21 1325
2017 Administrative Support 37 31 16 9 7 0 0 69 15 227
2017 Other 47 34 11 6 1 0 1 82 7 75
2014 Executive 38 42 11 8 2 0 0 79 10 41
2014 Scientific and Professional 23 26 13 18 19 1 0 50 37 170
2014 Administration and Foreign Services 25 33 15 15 12 0 0 59 27 1128
2014 Administrative Support 22 34 26 14 4 0 0 56 17 196
2014 Other 44 42 5 4 6 0 0 86 10 40

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 49 4 4 8 0 0 84 12 49
2017 Scientific and Professional 19 39 15 14 11 3 0 59 26 192
2017 Administration and Foreign Services 17 33 22 15 10 4 0 52 26 1327
2017 Administrative Support 19 30 22 17 6 6 1 53 24 227
2017 Other 29 32 11 9 8 10 0 68 19 75

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 26 12 22 10 0 0 55 33 49
2017 Scientific and Professional 41 35 7 10 6 0 0 77 16 192
2017 Administration and Foreign Services 40 34 7 9 9 0 0 75 18 1327
2017 Administrative Support 50 26 8 8 6 1 1 78 15 227
2017 Other 59 21 13 5 0 0 1 82 5 75
2014 Executive 15 26 19 31 10 0 0 40 41 41
2014 Scientific and Professional 36 24 10 14 15 1 0 60 30 169
2014 Administration and Foreign Services 34 34 11 13 9 0 0 68 21 1131
2014 Administrative Support 33 31 14 15 6 0 1 66 21 195
2014 Other 56 23 11 2 2 3 3 85 4 40

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 4 10 6 4 0 71 29 36 49
2017 Scientific and Professional 28 19 9 13 20 2 10 53 37 192
2017 Administration and Foreign Services 32 22 11 13 15 1 6 58 30 1328
2017 Administrative Support 29 19 15 8 15 3 12 55 27 226
2017 Other 24 17 14 7 5 3 29 62 17 75
2014 Executive 2 4 5 2 10 0 77 27 53 41
2014 Scientific and Professional 29 24 7 7 24 1 8 58 34 170
2014 Administration and Foreign Services 33 26 10 12 14 1 5 63 27 1131
2014 Administrative Support 26 29 14 7 11 1 12 63 21 195
2014 Other 35 15 18 1 4 1 27 68 6 40

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 20 26 28 16 0 0 29 45 49
2017 Scientific and Professional 28 37 14 11 9 0 1 66 20 192
2017 Administration and Foreign Services 23 29 19 15 13 0 1 53 28 1326
2017 Administrative Support 40 29 16 8 6 0 0 70 15 225
2017 Other 61 36 1 0 2 0 0 97 2 75
2014 Executive 10 21 16 33 18 0 2 32 52 41
2014 Scientific and Professional 20 22 26 10 20 0 1 43 31 169
2014 Administration and Foreign Services 24 26 21 12 16 0 1 50 29 1131
2014 Administrative Support 35 27 23 6 8 0 1 63 14 196
2014 Other 37 39 18 3 2 0 0 77 6 40

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 27 6 4 4 6 12 82 10 48
2017 Scientific and Professional 49 29 7 7 5 2 2 81 12 193
2017 Administration and Foreign Services 54 24 6 6 5 3 2 82 12 1323
2017 Administrative Support 54 21 8 4 4 3 6 82 9 226
2017 Other 75 10 1 1 2 1 8 94 4 75
2014 Executive 32 36 8 0 4 0 20 85 5 41
2014 Scientific and Professional 56 17 6 9 10 0 2 75 19 170
2014 Administration and Foreign Services 56 23 8 5 5 2 2 82 10 1131
2014 Administrative Support 57 16 4 4 8 4 6 82 13 196
2014 Other 71 6 5 0 3 2 13 91 4 40

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 41 22 37 49
2017 Scientific and Professional 17 52 31 193
2017 Administration and Foreign Services 23 39 37 1328
2017 Administrative Support 17 41 41 227
2017 Other 58 11 31 75
2014 Executive 34 48 18 41
2014 Scientific and Professional 22 41 37 170
2014 Administration and Foreign Services 25 36 39 1130
2014 Administrative Support 18 45 37 196
2014 Other 52 17 31 40

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 15 40 40 0 0 5 20
2017 Scientific and Professional 38 24 21 14 0 3 34
2017 Administration and Foreign Services 19 34 28 7 6 6 313
2017 Administrative Support 23 15 39 3 18 3 39
2017 Other 4 2 2 5 86 0 43
2014 Executive 18 41 35 6 9999 0 17
2014 Scientific and Professional 46 5 18 25 9999 7 32
2014 Administration and Foreign Services 21 28 27 10 9999 14 277
2014 Administrative Support 21 31 32 8 9999 7 38
2014 Other 4 14 7 26 9999 49 20
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 29 0 2 6 0 0 92 8 48
2017 Scientific and Professional 46 40 5 5 3 0 0 86 9 193
2017 Administration and Foreign Services 40 42 10 5 3 0 0 82 8 1325
2017 Administrative Support 52 36 5 3 3 0 0 89 6 227
2017 Other 47 41 11 1 0 0 0 88 1 75
2014 Executive 70 20 4 4 2 0 0 90 6 41
2014 Scientific and Professional 37 32 13 7 11 0 0 69 18 169
2014 Administration and Foreign Services 31 40 15 8 5 1 0 71 13 1131
2014 Administrative Support 33 41 18 4 3 1 0 74 8 195
2014 Other 50 36 6 8 0 0 0 86 8 40

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 53 4 4 8 0 0 84 12 49
2017 Scientific and Professional 33 40 11 10 4 1 1 75 14 193
2017 Administration and Foreign Services 27 42 16 11 4 1 0 69 15 1327
2017 Administrative Support 35 39 15 6 4 2 0 75 9 227
2017 Other 50 37 11 2 0 0 0 87 2 75
2014 Executive 16 51 12 17 4 0 0 67 21 41
2014 Scientific and Professional 21 33 16 15 13 1 0 55 28 170
2014 Administration and Foreign Services 13 30 23 18 14 2 0 44 33 1130
2014 Administrative Support 15 34 23 11 7 9 0 54 20 196
2014 Other 34 34 12 6 6 1 7 74 12 40

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 26 47 6 4 0 2 11 42 49
2017 Scientific and Professional 11 24 38 15 9 0 2 24 36 193
2017 Administration and Foreign Services 19 29 34 12 5 0 2 17 49 1322
2017 Administrative Support 7 25 26 23 14 0 4 38 34 223
2017 Other 5 11 35 22 23 0 4 47 16 74
2014 Executive 18 33 43 4 2 0 0 6 51 41
2014 Scientific and Professional 25 25 26 15 8 0 1 23 51 170
2014 Administration and Foreign Services 22 37 29 9 2 0 1 11 59 1130
2014 Administrative Support 10 24 42 17 6 0 0 24 35 196
2014 Other 13 18 25 20 16 3 4 39 34 40

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 26 24 20 12 0 4 34 40 49
2017 Scientific and Professional 7 19 35 22 12 3 2 36 27 192
2017 Administration and Foreign Services 14 23 32 18 9 2 2 28 38 1319
2017 Administrative Support 9 17 28 17 23 3 3 43 28 225
2017 Other 1 11 23 29 31 0 6 63 13 74
2014 Executive 27 18 30 11 4 0 11 16 50 41
2014 Scientific and Professional 20 34 23 15 6 1 2 22 55 169
2014 Administration and Foreign Services 26 27 29 11 4 1 1 16 55 1127
2014 Administrative Support 16 22 34 16 8 3 1 25 40 194
2014 Other 11 16 21 32 15 0 4 49 29 40

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 14 37 24 6 0 2 31 31 49
2017 Scientific and Professional 12 21 30 21 9 3 4 32 36 193
2017 Administration and Foreign Services 18 25 33 14 7 1 3 22 44 1319
2017 Administrative Support 9 19 27 17 18 2 7 39 31 223
2017 Other 7 17 33 17 17 3 6 38 26 74
2014 Executive 14 16 45 19 4 2 0 23 31 40
2014 Scientific and Professional 23 23 23 11 10 6 4 23 51 169
2014 Administration and Foreign Services 27 26 28 12 4 1 2 16 55 1129
2014 Administrative Support 14 21 29 18 9 3 5 30 39 194
2014 Other 15 17 24 14 23 3 4 40 34 40

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 20 26 35 12 6 0 0 18 47 49
2017 Scientific and Professional 11 15 34 25 14 0 1 39 26 192
2017 Administration and Foreign Services 14 21 33 21 8 1 3 30 36 1315
2017 Administrative Support 5 9 23 28 28 2 5 60 16 222
2017 Other 3 4 26 17 43 0 7 65 7 74
2014 Executive 22 37 23 6 2 0 11 9 66 41
2014 Scientific and Professional 34 12 21 22 9 0 2 31 47 167
2014 Administration and Foreign Services 22 22 32 17 5 0 2 23 45 1124
2014 Administrative Support 10 11 36 27 11 2 2 40 22 194
2014 Other 15 9 11 32 26 0 7 63 25 40

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 35 23 2 8 0 2 11 66 49
2017 Scientific and Professional 16 24 26 19 10 1 3 31 42 193
2017 Administration and Foreign Services 26 25 26 12 8 1 2 20 53 1320
2017 Administrative Support 9 21 24 18 20 1 6 42 32 223
2017 Other 4 7 18 13 40 7 10 64 14 74
2014 Executive 20 35 41 2 2 0 0 4 55 41
2014 Scientific and Professional 35 22 24 8 8 1 1 17 58 170
2014 Administration and Foreign Services 39 28 20 8 4 1 1 12 68 1129
2014 Administrative Support 22 23 27 15 7 3 3 23 49 196
2014 Other 13 13 19 24 20 3 7 49 29 40

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 16 37 24 8 0 2 33 29 49
2017 Scientific and Professional 6 15 33 24 18 3 2 44 22 193
2017 Administration and Foreign Services 15 21 29 20 9 3 3 31 38 1318
2017 Administrative Support 7 18 29 20 16 4 7 40 28 224
2017 Other 5 17 17 12 28 12 9 51 28 74
2014 Executive 14 29 31 21 6 0 0 27 43 41
2014 Scientific and Professional 16 21 20 22 14 1 6 38 40 169
2014 Administration and Foreign Services 17 17 28 24 9 1 3 35 36 1127
2014 Administrative Support 15 16 33 20 10 3 4 32 33 195
2014 Other 16 9 19 23 19 9 4 49 29 40

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 26 24 14 6 0 2 21 54 49
2017 Scientific and Professional 14 27 31 21 5 0 1 27 42 192
2017 Administration and Foreign Services 22 27 35 10 5 1 1 15 50 1318
2017 Administrative Support 8 21 32 19 14 3 4 35 31 225
2017 Other 4 16 32 24 20 0 4 46 21 72
2014 Executive 12 44 26 19 0 0 0 19 56 41
2014 Scientific and Professional 26 22 27 12 7 2 3 21 51 169
2014 Administration and Foreign Services 24 27 31 11 4 1 2 15 53 1123
2014 Administrative Support 14 25 32 17 8 1 2 26 41 195
2014 Other 15 14 29 21 11 2 7 36 32 40

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 39 2 6 4 2 0 88 10 49
2017 Scientific and Professional 33 32 13 9 11 2 1 67 20 193
2017 Administration and Foreign Services 41 30 8 11 9 0 0 71 20 1327
2017 Administrative Support 38 28 13 8 12 0 0 67 21 226
2017 Other 56 26 2 9 4 1 0 84 13 75
2014 Executive 42 50 6 0 2 0 0 92 2 41
2014 Scientific and Professional 41 27 9 7 16 0 0 68 23 168
2014 Administration and Foreign Services 40 31 9 11 7 1 0 72 19 1131
2014 Administrative Support 34 26 11 12 10 6 1 65 23 196
2014 Other 43 29 8 19 1 0 0 72 20 40

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 37 4 8 2 0 0 85 10 48
2017 Scientific and Professional 42 33 10 12 4 0 0 74 16 193
2017 Administration and Foreign Services 42 38 8 7 4 0 0 80 12 1323
2017 Administrative Support 45 30 10 9 6 0 0 75 15 226
2017 Other 61 27 5 4 0 3 1 91 4 75
2014 Executive 34 54 4 6 2 0 0 88 8 41
2014 Scientific and Professional 40 34 6 15 4 0 1 75 19 170
2014 Administration and Foreign Services 39 39 9 9 4 0 0 78 13 1131
2014 Administrative Support 39 36 11 8 4 1 0 77 13 195
2014 Other 55 16 14 13 3 0 0 70 16 40

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 55 4 0 4 2 0 92 4 49
2017 Scientific and Professional 36 35 18 3 4 3 1 74 7 192
2017 Administration and Foreign Services 36 35 16 5 4 4 0 74 9 1323
2017 Administrative Support 39 33 15 6 4 4 0 75 10 226
2017 Other 51 28 9 1 2 4 4 87 4 74
2014 Executive 32 54 12 2 0 0 0 86 2 41
2014 Scientific and Professional 37 43 13 2 2 2 1 82 5 170
2014 Administration and Foreign Services 36 33 17 5 3 6 0 74 8 1129
2014 Administrative Support 40 27 18 4 3 8 0 73 7 196
2014 Other 43 36 10 2 0 5 4 87 2 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 43 4 4 4 0 0 88 8 49
2017 Scientific and Professional 34 39 12 8 3 3 0 75 12 192
2017 Administration and Foreign Services 36 39 13 7 3 2 0 77 10 1327
2017 Administrative Support 42 37 9 7 3 2 0 81 10 226
2017 Other 59 23 12 1 1 1 1 85 2 75
2014 Executive 30 62 6 2 0 0 0 92 2 41
2014 Scientific and Professional 35 40 9 7 7 2 0 76 15 170
2014 Administration and Foreign Services 34 38 14 8 3 3 0 74 12 1131
2014 Administrative Support 41 33 16 6 1 3 0 76 7 196
2014 Other 61 26 7 2 3 0 0 87 6 40

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 33 2 8 6 0 0 84 14 49
2017 Scientific and Professional 47 35 6 7 6 0 0 82 12 192
2017 Administration and Foreign Services 41 38 10 8 3 0 0 79 11 1324
2017 Administrative Support 48 34 10 5 3 0 0 82 8 226
2017 Other 76 18 2 4 0 0 0 94 4 75
2014 Executive 39 49 6 4 2 0 0 88 6 41
2014 Scientific and Professional 39 34 8 6 13 0 0 73 19 170
2014 Administration and Foreign Services 34 38 13 9 5 0 0 72 14 1129
2014 Administrative Support 45 37 9 7 1 0 0 82 8 195
2014 Other 54 31 5 10 0 0 0 85 10 40

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 35 10 4 4 4 0 81 8 49
2017 Scientific and Professional 19 32 16 14 12 6 1 55 28 192
2017 Administration and Foreign Services 25 30 15 11 11 5 3 60 23 1326
2017 Administrative Support 28 30 13 10 14 4 1 61 25 226
2017 Other 43 13 13 8 4 13 7 70 14 75
2014 Executive 34 43 17 0 2 0 4 80 2 41
2014 Scientific and Professional 28 23 15 9 13 5 7 58 25 170
2014 Administration and Foreign Services 28 32 15 11 10 3 2 63 22 1130
2014 Administrative Support 20 24 21 12 10 6 6 51 26 195
2014 Other 39 23 12 6 7 7 5 71 15 40

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 24 4 4 0 0 0 92 4 49
2017 Scientific and Professional 47 36 8 4 3 1 0 84 8 193
2017 Administration and Foreign Services 41 43 9 4 2 1 0 85 6 1327
2017 Administrative Support 52 33 9 4 0 2 0 87 4 227
2017 Other 57 29 8 3 0 1 1 89 3 75
2014 Executive 59 39 2 0 0 0 0 98 0 41
2014 Scientific and Professional 54 31 6 5 1 1 0 87 7 170
2014 Administration and Foreign Services 41 42 8 4 2 2 0 85 6 1130
2014 Administrative Support 48 32 13 4 1 1 0 82 6 195
2014 Other 42 32 17 2 3 1 3 77 5 40

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 31 6 6 4 2 0 83 10 49
2017 Scientific and Professional 33 39 13 5 7 2 1 74 13 190
2017 Administration and Foreign Services 34 36 12 10 6 2 1 72 16 1325
2017 Administrative Support 37 33 11 11 6 2 1 72 17 227
2017 Other 48 21 11 7 6 4 2 75 14 75
2014 Executive 61 31 2 2 4 0 0 92 6 41
2014 Scientific and Professional 33 36 8 8 11 4 0 72 20 170
2014 Administration and Foreign Services 35 39 13 5 5 2 1 77 10 1130
2014 Administrative Support 34 37 16 8 2 1 1 73 10 196
2014 Other 48 18 14 7 7 2 4 70 16 40

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 45 8 10 0 0 0 82 10 49
2017 Scientific and Professional 24 26 24 10 11 4 0 52 23 192
2017 Administration and Foreign Services 19 31 22 15 10 3 1 51 25 1323
2017 Administrative Support 17 27 28 11 8 5 3 48 21 227
2017 Other 33 20 21 11 5 9 1 59 18 75
2014 Executive 37 45 12 0 4 2 0 84 4 41
2014 Scientific and Professional 28 23 19 10 14 7 0 54 25 170
2014 Administration and Foreign Services 18 32 22 13 9 4 1 53 23 1130
2014 Administrative Support 14 23 31 13 6 10 2 43 22 196
2014 Other 27 22 14 17 3 12 5 59 24 40

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 20 20 12 6 0 14 55 21 49
2017 Scientific and Professional 18 24 17 16 10 13 2 49 31 193
2017 Administration and Foreign Services 17 24 18 19 14 8 1 45 36 1325
2017 Administrative Support 18 25 18 15 15 7 1 47 33 227
2017 Other 37 17 11 4 8 17 7 70 15 75
2014 Executive 12 30 10 12 2 2 32 64 21 41
2014 Scientific and Professional 19 23 14 11 18 14 1 50 33 170
2014 Administration and Foreign Services 16 26 18 17 15 7 1 46 35 1128
2014 Administrative Support 15 23 19 17 12 7 8 44 34 196
2014 Other 21 20 16 17 5 9 13 52 27 40

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 43 4 10 8 0 0 78 18 49
2017 Scientific and Professional 24 56 3 14 4 0 0 79 18 193
2017 Administration and Foreign Services 31 49 5 12 3 0 0 80 15 1327
2017 Administrative Support 39 48 4 7 2 0 0 88 9 227
2017 Other 70 24 2 3 1 0 0 94 3 75
2014 Executive 43 45 4 6 2 0 0 88 8 41
2014 Scientific and Professional 26 37 3 18 15 0 0 64 33 169
2014 Administration and Foreign Services 34 44 6 11 6 0 0 78 17 1131
2014 Administrative Support 40 40 4 14 2 0 0 80 16 195
2014 Other 60 34 2 3 0 0 0 94 3 40

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 35 4 14 4 0 0 78 18 49
2017 Scientific and Professional 38 32 6 14 10 0 0 70 24 192
2017 Administration and Foreign Services 39 34 6 13 8 0 0 73 21 1326
2017 Administrative Support 42 37 4 9 8 0 0 79 16 227
2017 Other 68 26 1 2 2 0 0 94 5 74
2014 Executive 52 44 0 4 0 0 0 96 4 41
2014 Scientific and Professional 42 30 5 9 8 5 0 76 18 170
2014 Administration and Foreign Services 42 34 6 11 7 0 0 76 18 1128
2014 Administrative Support 43 29 8 11 9 0 0 72 20 195
2014 Other 63 24 3 3 6 0 0 88 9 40

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 33 6 4 4 0 0 86 8 49
2017 Scientific and Professional 47 34 9 8 2 0 0 81 10 192
2017 Administration and Foreign Services 42 37 7 11 4 0 0 78 15 1326
2017 Administrative Support 46 33 10 9 2 0 0 79 11 224
2017 Other 68 25 4 2 1 0 0 92 3 75
2014 Executive 67 27 2 2 2 0 0 94 4 41
2014 Scientific and Professional 42 31 3 12 11 1 0 73 23 170
2014 Administration and Foreign Services 40 39 8 9 4 0 0 79 13 1130
2014 Administrative Support 39 33 14 11 2 0 0 72 14 195
2014 Other 61 30 7 2 0 0 0 91 2 40

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 21 2 2 2 0 0 94 4 48
2017 Scientific and Professional 77 16 2 2 1 0 2 95 3 193
2017 Administration and Foreign Services 74 19 3 3 1 0 1 94 3 1318
2017 Administrative Support 78 19 1 2 0 0 0 96 2 227
2017 Other 92 7 1 1 0 0 0 98 1 75
2014 Executive 75 21 4 0 0 0 0 96 0 41
2014 Scientific and Professional 78 14 2 5 1 0 1 92 6 170
2014 Administration and Foreign Services 72 21 3 2 1 0 0 94 3 1131
2014 Administrative Support 77 17 3 2 1 0 0 94 3 195
2014 Other 89 11 0 0 0 0 0 100 0 40

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 16 2 8 2 0 2 88 10 49
2017 Scientific and Professional 72 17 4 4 2 0 1 90 5 193
2017 Administration and Foreign Services 71 17 4 5 2 0 1 89 7 1326
2017 Administrative Support 74 18 4 1 3 0 0 92 4 226
2017 Other 87 12 1 0 0 0 0 99 0 75
2014 Executive 86 10 2 2 0 0 0 96 2 41
2014 Scientific and Professional 67 18 10 4 1 0 1 85 5 170
2014 Administration and Foreign Services 65 20 5 6 3 0 1 87 8 1128
2014 Administrative Support 67 20 3 6 3 0 0 87 9 195
2014 Other 67 18 2 9 0 0 4 89 9 40

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 82 14 0 2 2 0 0 96 4 49
2017 Scientific and Professional 75 11 4 3 2 0 3 90 6 193
2017 Administration and Foreign Services 76 11 5 3 2 0 3 89 5 1325
2017 Administrative Support 69 14 5 2 2 0 7 90 4 226
2017 Other 84 11 1 1 0 1 1 98 1 75
2014 Executive 69 23 4 2 0 0 2 94 2 41
2014 Scientific and Professional 79 11 4 3 2 0 1 91 5 170
2014 Administration and Foreign Services 74 12 6 3 2 0 3 89 5 1131
2014 Administrative Support 71 13 5 4 2 1 4 88 7 196
2014 Other 68 10 6 5 7 0 4 82 13 40

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 86 6 2 4 2 0 0 92 6 49
2017 Scientific and Professional 80 12 3 1 1 0 3 95 2 193
2017 Administration and Foreign Services 83 8 3 1 2 0 2 94 3 1325
2017 Administrative Support 80 10 6 0 1 0 3 93 1 227
2017 Other 92 4 3 0 0 0 1 97 0 75
2014 Executive 92 4 4 0 0 0 0 96 0 41
2014 Scientific and Professional 85 9 3 0 1 0 1 96 1 169
2014 Administration and Foreign Services 80 9 4 2 2 0 3 92 4 1130
2014 Administrative Support 82 7 2 2 2 1 3 93 5 196
2014 Other 79 5 2 3 7 0 4 87 11 39

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 12 4 4 2 0 0 90 6 49
2017 Scientific and Professional 69 12 9 4 0 0 5 85 5 191
2017 Administration and Foreign Services 68 17 6 4 2 0 3 88 6 1328
2017 Administrative Support 69 13 10 1 0 0 6 88 1 227
2017 Other 81 3 3 0 0 4 9 97 0 75
2014 Executive 52 27 8 0 2 0 11 89 2 41
2014 Scientific and Professional 69 13 6 5 1 3 3 87 7 170
2014 Administration and Foreign Services 63 18 8 3 2 1 4 86 6 1131
2014 Administrative Support 67 15 5 3 1 2 6 89 5 196
2014 Other 54 13 12 3 0 0 17 81 4 40

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 20 0 0 2 0 2 98 2 49
2017 Scientific and Professional 69 15 6 3 1 2 3 89 4 193
2017 Administration and Foreign Services 71 16 5 2 2 2 2 91 4 1325
2017 Administrative Support 67 17 8 2 1 1 4 88 3 227
2017 Other 85 6 3 1 1 1 1 94 3 75
2014 Executive 59 29 6 0 2 2 2 92 2 41
2014 Scientific and Professional 74 17 5 1 1 0 1 93 2 170
2014 Administration and Foreign Services 67 18 7 3 2 2 2 89 5 1130
2014 Administrative Support 66 13 5 4 1 4 6 88 6 196
2014 Other 70 7 9 4 0 4 6 86 4 39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 17 83 48
2017 Scientific and Professional 21 79 192
2017 Administration and Foreign Services 17 83 1326
2017 Administrative Support 25 75 227
2017 Other 12 88 75
2014 Executive 27 73 41
2014 Scientific and Professional 22 78 170
2014 Administration and Foreign Services 18 82 1129
2014 Administrative Support 20 80 195

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 42 41
2017 Administration and Foreign Services 57 232
2017 Administrative Support 75 56
2014 Scientific and Professional 47 30
2014 Administration and Foreign Services 56 213
2014 Administrative Support 75 39

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 71 41
2017 Administration and Foreign Services 57 232
2017 Administrative Support 43 56
2014 Scientific and Professional 67 30
2014 Administration and Foreign Services 56 213
2014 Administrative Support 41 39

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 232
2014 Administration and Foreign Services 6 213
2014 Administrative Support 0 39

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 3 232
2017 Administrative Support 0 56
2014 Scientific and Professional 0 30
2014 Administrative Support 0 39

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 232
2014 Administrative Support 0 39

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 18 232
2017 Administrative Support 9 56
2014 Administration and Foreign Services 9 213

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 2 232
2017 Administrative Support 0 56
2014 Administration and Foreign Services 6 213
2014 Administrative Support 0 39

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 48 41
2017 Administration and Foreign Services 42 232
2017 Administrative Support 46 56
2014 Scientific and Professional 19 30
2014 Administration and Foreign Services 43 212
2014 Administrative Support 35 39

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 52 41
2017 Administration and Foreign Services 40 232
2017 Administrative Support 34 56
2014 Scientific and Professional 54 30
2014 Administration and Foreign Services 36 212
2014 Administrative Support 37 39

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 46 41
2017 Administration and Foreign Services 41 232
2017 Administrative Support 50 56
2014 Scientific and Professional 72 30
2014 Administration and Foreign Services 42 212
2014 Administrative Support 38 39

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 47 41
2017 Administration and Foreign Services 37 232
2017 Administrative Support 39 56
2014 Scientific and Professional 21 30
2014 Administration and Foreign Services 42 212
2014 Administrative Support 37 39

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 41
2017 Administration and Foreign Services 32 232
2017 Administrative Support 32 56
2014 Scientific and Professional 38 30
2014 Administration and Foreign Services 27 212
2014 Administrative Support 37 39

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 52 41
2017 Administration and Foreign Services 54 232
2017 Administrative Support 55 56
2014 Scientific and Professional 61 30
2014 Administration and Foreign Services 58 212
2014 Administrative Support 62 39

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 41
2017 Administration and Foreign Services 38 232
2017 Administrative Support 43 56
2014 Scientific and Professional 29 30
2014 Administration and Foreign Services 31 212
2014 Administrative Support 41 39

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 41
2017 Administrative Support 0 56
2014 Administrative Support 0 39

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 232
2014 Administration and Foreign Services 4 212

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 232
2017 Administrative Support 11 56
2014 Administration and Foreign Services 10 212

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 39 41
2017 Administration and Foreign Services 48 232
2017 Administrative Support 54 56
2014 Scientific and Professional 35 30
2014 Administration and Foreign Services 42 212
2014 Administrative Support 46 39

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 41
2017 Administration and Foreign Services 28 232
2017 Administrative Support 34 56
2014 Scientific and Professional 14 30
2014 Administration and Foreign Services 36 212
2014 Administrative Support 27 39

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 19 41
2017 Administration and Foreign Services 12 232
2017 Administrative Support 11 56
2014 Administration and Foreign Services 14 212
2014 Administrative Support 15 39

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 29 40
2017 Administration and Foreign Services 55 232
2017 Administrative Support 50 56
2014 Scientific and Professional 49 29
2014 Administration and Foreign Services 57 213
2014 Administrative Support 52 39

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 25 40
2017 Administration and Foreign Services 33 232
2017 Administrative Support 25 56
2014 Scientific and Professional 25 29
2014 Administration and Foreign Services 26 213
2014 Administrative Support 17 39

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 232
2017 Administrative Support 9 56
2014 Administration and Foreign Services 12 213

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 19 40
2017 Administration and Foreign Services 28 232
2017 Administrative Support 30 56
2014 Scientific and Professional 25 29
2014 Administration and Foreign Services 29 213
2014 Administrative Support 23 39

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 232
2017 Administrative Support 13 56
2014 Administration and Foreign Services 12 213

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 232
2017 Administrative Support 9 56
2014 Administration and Foreign Services 8 213

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 40
2017 Administration and Foreign Services 12 232
2014 Administration and Foreign Services 14 213
2014 Administrative Support 13 39

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 232
2014 Administration and Foreign Services 13 213

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 53 40
2017 Administration and Foreign Services 23 232
2017 Administrative Support 29 56
2014 Scientific and Professional 25 29
2014 Administration and Foreign Services 25 213
2014 Administrative Support 33 39

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 207
2014 Administration and Foreign Services 11 195

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 39
2017 Administration and Foreign Services 15 207
2017 Administrative Support 14 51
2014 Administration and Foreign Services 14 195
2014 Administrative Support 16 38

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 39
2017 Administration and Foreign Services 12 207
2014 Administration and Foreign Services 9 195
2014 Administrative Support 21 38

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 207
2014 Administration and Foreign Services 9 195

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 207
2017 Administrative Support 10 51
2014 Administration and Foreign Services 8 195
2014 Administrative Support 13 38

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 207
2014 Administration and Foreign Services 12 195
2014 Administrative Support 22 38

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 39
2017 Administration and Foreign Services 17 207
2014 Scientific and Professional 0 27
2014 Administration and Foreign Services 9 195

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 17 39
2017 Administration and Foreign Services 8 207
2017 Administrative Support 16 51
2014 Administration and Foreign Services 9 195

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 25 39
2017 Administration and Foreign Services 10 207
2017 Administrative Support 10 51
2014 Administration and Foreign Services 10 195
2014 Administrative Support 15 38

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 25 39
2017 Administration and Foreign Services 26 207
2017 Administrative Support 24 51
2014 Administration and Foreign Services 22 195
2014 Administrative Support 12 38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 207
2014 Administration and Foreign Services 7 195

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 43 39
2017 Administration and Foreign Services 46 207
2017 Administrative Support 47 51
2014 Scientific and Professional 26 27
2014 Administration and Foreign Services 41 195
2014 Administrative Support 42 38

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 39
2014 Administrative Support 0 38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 66 39
2017 Administration and Foreign Services 60 207
2017 Administrative Support 53 51
2014 Scientific and Professional 74 27
2014 Administration and Foreign Services 58 195
2014 Administrative Support 33 38

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 39
2017 Administrative Support 0 51

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 18 207
2017 Administrative Support 12 51
2014 Administration and Foreign Services 16 195

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 95 5 41
2017 Administration and Foreign Services 90 10 231
2017 Administrative Support 93 7 55

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 39 6 6 6 14 6 77 15 49
2017 Scientific and Professional 12 13 18 8 9 32 9 42 28 193
2017 Administration and Foreign Services 13 16 22 8 8 25 7 43 24 1326
2017 Administrative Support 16 13 22 7 11 23 8 42 26 227
2017 Other 32 6 10 3 0 34 16 75 6 75
2014 Executive 16 39 23 2 4 15 2 66 7 41
2014 Scientific and Professional 13 11 19 7 11 33 5 39 30 170
2014 Administration and Foreign Services 12 18 23 7 8 26 5 44 23 1129
2014 Administrative Support 11 16 23 9 4 32 5 43 21 196
2014 Other 23 20 17 0 4 25 11 67 6 40

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 39 8 8 2 2 0 81 10 49
2017 Scientific and Professional 29 22 18 8 7 15 1 61 18 192
2017 Administration and Foreign Services 24 29 21 7 6 11 1 61 15 1325
2017 Administrative Support 28 27 18 7 9 9 2 62 18 227
2017 Other 47 17 14 1 0 19 2 81 2 75
2014 Executive 30 48 15 2 6 0 0 77 8 41
2014 Scientific and Professional 20 26 16 10 11 16 1 56 25 170
2014 Administration and Foreign Services 21 29 20 10 6 13 1 58 18 1130
2014 Administrative Support 23 25 18 9 3 19 2 61 16 194
2014 Other 34 29 16 0 4 14 4 76 5 40

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 6 94 193
2017 Administration and Foreign Services 7 93 1323
2017 Administrative Support 8 92 226
2014 Scientific and Professional 10 90 170
2014 Administration and Foreign Services 6 94 1127
2014 Administrative Support 7 93 196

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 27 88
2017 Administrative Support 47 17
2014 Scientific and Professional 39 13
2014 Administration and Foreign Services 29 65
2014 Administrative Support 55 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 84 12
2017 Administration and Foreign Services 85 88
2017 Administrative Support 71 17
2014 Scientific and Professional 92 13
2014 Administration and Foreign Services 86 65
2014 Administrative Support 68 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 0 17
2014 Administration and Foreign Services 0 65

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 88
2017 Administrative Support 0 17
2014 Scientific and Professional 0 13
2014 Administration and Foreign Services 0 65
2014 Administrative Support 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 8 88
2014 Scientific and Professional 0 13
2014 Administrative Support 0 12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 0 17
2014 Administration and Foreign Services 8 65
2014 Administrative Support 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 88
2014 Scientific and Professional 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 88

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 88
2017 Administrative Support 0 17
2014 Administration and Foreign Services 9 65

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 88
2017 Administrative Support 0 17

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 8 88
2014 Scientific and Professional 0 13
2014 Administrative Support 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 22 88
2017 Administrative Support 29 17
2014 Administration and Foreign Services 29 65

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 33 88
2014 Administration and Foreign Services 22 65

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 0 17
2014 Administrative Support 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 0 17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 88
2017 Administrative Support 0 17
2014 Scientific and Professional 0 13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 88
2014 Administration and Foreign Services 25 65

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 0 17

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 36 88
2017 Administrative Support 41 17
2014 Administration and Foreign Services 30 65

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 88
2017 Administrative Support 0 17
2014 Scientific and Professional 0 13
2014 Administration and Foreign Services 0 65
2014 Administrative Support 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 88
2014 Scientific and Professional 58 13
2014 Administration and Foreign Services 26 65

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 25 89
2017 Administrative Support 35 17
2014 Administration and Foreign Services 22 64

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 20 89
2014 Administration and Foreign Services 14 64
2014 Administrative Support 0 12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 89
2017 Administrative Support 0 17
2014 Administrative Support 0 12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 30 89
2017 Administrative Support 29 17
2014 Scientific and Professional 54 14
2014 Administration and Foreign Services 25 64

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 0 14
2014 Administrative Support 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 14 89
2017 Administrative Support 0 17
2014 Administrative Support 0 12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 0 17
2014 Scientific and Professional 0 14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 89
2014 Administration and Foreign Services 8 64
2014 Administrative Support 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 75 12
2017 Administration and Foreign Services 43 89
2017 Administrative Support 47 17
2014 Scientific and Professional 43 14
2014 Administration and Foreign Services 51 64
2014 Administrative Support 55 12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2014 Scientific and Professional 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 75
2017 Administrative Support 0 17
2014 Administrative Support 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 0 17
2014 Scientific and Professional 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 75
2017 Administrative Support 0 17
2014 Scientific and Professional 0 13
2014 Administration and Foreign Services 0 61
2014 Administrative Support 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 0 17
2014 Scientific and Professional 0 13
2014 Administration and Foreign Services 0 61

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 8 75
2014 Administration and Foreign Services 8 61

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 16 75
2014 Scientific and Professional 0 13
2014 Administration and Foreign Services 8 61
2014 Administrative Support 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 75
2014 Administration and Foreign Services 8 61

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 75
2014 Administration and Foreign Services 13 61

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 42 12
2017 Administration and Foreign Services 29 75
2017 Administrative Support 35 17
2014 Administration and Foreign Services 24 61
2014 Administrative Support 0 12

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 16 75
2014 Administration and Foreign Services 8 61
2014 Administrative Support 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 84 12
2017 Administration and Foreign Services 59 75
2017 Administrative Support 47 17
2014 Scientific and Professional 37 13
2014 Administration and Foreign Services 59 61

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 76 12
2017 Administration and Foreign Services 60 75
2017 Administrative Support 65 17
2014 Scientific and Professional 75 13
2014 Administration and Foreign Services 62 61
2014 Administrative Support 38 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 0 17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 75
2014 Administration and Foreign Services 8 61
2014 Administrative Support 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 100 0 12
2017 Administration and Foreign Services 86 14 89
2017 Administrative Support 94 6 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 35 14 0 4 18 6 76 5 49
2017 Scientific and Professional 17 11 21 1 3 37 10 52 8 192
2017 Administration and Foreign Services 14 16 24 3 3 33 6 50 10 1328
2017 Administrative Support 19 15 22 3 4 29 8 54 11 227
2017 Other 34 13 7 1 0 28 17 85 3 75
2014 Executive 22 35 21 2 2 19 0 70 5 41
2014 Scientific and Professional 16 10 20 1 8 40 6 47 16 170
2014 Administration and Foreign Services 14 17 26 3 2 32 5 50 8 1130
2014 Administrative Support 13 14 24 3 3 36 7 47 11 196
2014 Other 21 20 11 0 0 29 18 78 0 40

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 43 14 2 4 0 2 79 6 49
2017 Scientific and Professional 35 26 16 3 3 15 2 73 8 193
2017 Administration and Foreign Services 29 30 18 4 3 14 2 70 8 1327
2017 Administrative Support 31 27 19 4 3 15 2 69 8 227
2017 Other 46 29 5 1 1 12 4 91 3 74
2014 Executive 38 44 12 2 2 2 0 84 4 41
2014 Scientific and Professional 27 25 20 1 8 17 1 64 11 169
2014 Administration and Foreign Services 24 29 23 4 2 17 1 64 7 1128
2014 Administrative Support 27 26 21 5 1 16 4 65 9 196
2014 Other 31 26 28 0 0 11 4 67 0 38

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 10 90 49
2017 Scientific and Professional 24 76 192
2017 Administration and Foreign Services 26 74 1324
2017 Administrative Support 26 74 227
2017 Other 15 85 75
2014 Executive 11 89 41
2014 Scientific and Professional 24 76 168
2014 Administration and Foreign Services 20 80 1129
2014 Administrative Support 15 85 196

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 81 19 48
2017 Administration and Foreign Services 79 21 341
2017 Administrative Support 81 19 59
2017 Other 80 20 11
2014 Scientific and Professional 70 30 34
2014 Administration and Foreign Services 83 17 237
2014 Administrative Support 75 25 31

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 41 31 3 18 5 0 3 74 24 39
2017 Administration and Foreign Services 43 38 4 12 3 0 0 81 15 268
2017 Administrative Support 32 40 9 13 4 0 2 74 17 47
2014 Scientific and Professional 52 20 6 17 4 0 0 73 21 23
2014 Administration and Foreign Services 49 35 3 10 3 0 0 85 13 197
2014 Administrative Support 47 22 4 13 13 0 0 69 27 23

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 18 6 0 0 0 55 86 0 49
2017 Scientific and Professional 33 52 5 5 2 0 3 87 7 192
2017 Administration and Foreign Services 31 51 7 5 3 1 2 84 8 1328
2017 Administrative Support 23 45 14 9 6 4 0 70 16 227
2017 Other 14 12 4 11 10 12 37 51 41 75
2014 Executive 25 12 2 0 0 0 61 95 0 41
2014 Scientific and Professional 26 58 9 2 0 3 2 88 2 170
2014 Administration and Foreign Services 35 51 7 2 1 1 3 89 3 1130
2014 Administrative Support 17 55 9 5 1 1 11 83 6 196
2014 Other 10 22 17 2 9 14 25 54 17 40

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 25 15 2 2 15 17 72 6 47
2017 Scientific and Professional 11 28 21 10 5 21 4 52 20 192
2017 Administration and Foreign Services 13 27 21 10 6 19 4 52 21 1321
2017 Administrative Support 13 25 23 12 6 18 3 48 23 226
2017 Other 11 9 7 0 0 35 38 76 0 75
2014 Executive 18 23 15 2 2 4 37 69 7 41
2014 Scientific and Professional 15 27 16 7 11 18 5 55 24 170
2014 Administration and Foreign Services 13 30 22 10 6 14 6 53 20 1131
2014 Administrative Support 8 25 22 12 1 21 10 48 20 196
2014 Other 4 8 36 3 0 11 39 23 6 40

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 18 4 4 0 2 43 85 7 49
2017 Scientific and Professional 40 29 10 6 3 9 3 79 10 193
2017 Administration and Foreign Services 45 31 11 4 1 6 2 83 6 1326
2017 Administrative Support 40 28 14 2 2 13 0 79 5 226
2017 Other 18 11 6 0 0 29 35 83 0 75
2014 Executive 15 6 4 0 4 2 70 72 14 41
2014 Scientific and Professional 43 24 8 3 5 15 1 80 10 170
2014 Administration and Foreign Services 43 33 10 3 2 6 3 84 5 1130
2014 Administrative Support 28 35 11 4 2 9 11 79 8 196
2014 Other 19 10 21 1 0 24 25 57 1 40

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 22 4 0 0 4 39 93 0 49
2017 Scientific and Professional 32 33 15 4 2 12 2 76 6 193
2017 Administration and Foreign Services 33 33 14 5 3 10 2 75 9 1325
2017 Administrative Support 33 29 18 4 1 15 0 73 6 227
2017 Other 19 11 6 1 0 29 35 82 2 75
2014 Executive 19 8 4 2 4 0 64 73 16 41
2014 Scientific and Professional 32 25 15 7 7 12 1 66 16 170
2014 Administration and Foreign Services 27 33 17 6 5 9 3 68 13 1129
2014 Administrative Support 19 29 21 6 2 10 12 62 11 196
2014 Other 15 14 12 4 0 29 25 65 9 40
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 29 8 4 6 2 0 81 11 48
2017 Scientific and Professional 54 23 8 8 6 0 0 78 14 192
2017 Administration and Foreign Services 55 24 7 8 6 0 0 79 13 1324
2017 Administrative Support 52 23 9 6 8 0 1 76 15 227
2017 Other 68 15 9 4 1 0 3 86 5 75

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 25 8 0 6 0 0 85 6 48
2017 Scientific and Professional 55 22 11 4 6 1 0 79 10 193
2017 Administration and Foreign Services 56 23 10 4 5 1 0 81 9 1325
2017 Administrative Support 57 19 10 7 5 1 0 77 12 227
2017 Other 73 14 8 4 0 0 1 88 4 75

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 37 0 4 2 0 0 94 6 49
2017 Scientific and Professional 50 40 4 5 1 0 0 90 6 192
2017 Administration and Foreign Services 42 39 9 5 3 0 0 82 9 1327
2017 Administrative Support 44 33 14 5 4 0 0 78 9 226
2017 Other 40 45 6 8 1 0 0 85 9 75

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 45 16 6 14 0 0 63 20 49
2017 Scientific and Professional 21 41 12 15 9 1 0 63 24 193
2017 Administration and Foreign Services 18 39 14 15 13 1 0 57 28 1323
2017 Administrative Support 26 37 11 13 10 2 0 65 23 227
2017 Other 31 43 11 11 0 4 0 77 11 75

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 20 18 18 6 0 0 57 24 49
2017 Scientific and Professional 19 24 16 15 25 0 1 43 40 193
2017 Administration and Foreign Services 17 22 20 17 24 0 1 39 41 1323
2017 Administrative Support 19 18 23 19 20 0 1 37 39 226
2017 Other 27 14 18 19 21 0 1 42 40 75

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 16 28 26 18 0 0 27 45 49
2017 Scientific and Professional 15 27 26 17 14 0 1 42 32 192
2017 Administration and Foreign Services 10 23 26 18 22 0 1 33 41 1322
2017 Administrative Support 29 25 24 12 9 0 1 54 22 226
2017 Other 42 32 22 1 2 0 1 75 3 75

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 18 26 24 18 0 2 29 44 49
2017 Scientific and Professional 22 31 18 13 13 0 3 55 27 191
2017 Administration and Foreign Services 17 28 26 15 13 0 2 46 28 1319
2017 Administrative Support 41 23 15 9 6 0 7 68 16 225
2017 Other 57 11 20 5 0 0 7 73 5 75

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 18 20 28 24 0 0 27 53 49
2017 Scientific and Professional 17 26 23 19 14 0 1 43 33 193
2017 Administration and Foreign Services 11 23 22 18 25 1 1 34 44 1323
2017 Administrative Support 25 25 19 16 11 0 3 52 29 227
2017 Other 39 20 21 12 5 0 4 61 17 74

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 22 16 22 18 0 0 43 41 49
2017 Scientific and Professional 49 20 11 4 3 0 12 79 8 192
2017 Administration and Foreign Services 46 25 12 4 3 0 10 78 9 1321
2017 Administrative Support 62 11 5 3 1 1 17 89 5 226
2017 Other 71 16 4 0 0 0 9 96 0 74

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 31 21 21 19 0 0 40 39 48
2017 Scientific and Professional 26 36 23 7 6 0 2 63 14 192
2017 Administration and Foreign Services 25 30 21 13 10 0 0 55 23 1322
2017 Administrative Support 40 28 18 8 4 0 0 69 13 224
2017 Other 49 28 19 2 2 0 0 78 4 74

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 29 27 15 4 0 0 54 19 48
2017 Scientific and Professional 25 27 22 10 14 0 1 54 24 192
2017 Administration and Foreign Services 23 35 22 11 7 0 1 59 18 1323
2017 Administrative Support 32 31 22 9 4 0 2 65 13 225
2017 Other 46 30 14 5 2 1 2 79 7 75

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 23 31 23 10 0 0 36 33 48
2017 Scientific and Professional 21 32 23 10 13 0 1 53 23 192
2017 Administration and Foreign Services 15 28 27 17 12 1 1 43 30 1320
2017 Administrative Support 30 30 23 11 4 2 1 61 15 224
2017 Other 44 30 16 5 3 0 2 75 9 75

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 27 33 8 12 0 0 46 21 48
2017 Scientific and Professional 30 31 20 7 10 1 2 62 17 191
2017 Administration and Foreign Services 21 32 23 14 9 0 1 54 23 1321
2017 Administrative Support 32 29 20 10 4 2 2 64 15 225
2017 Other 25 30 29 12 2 0 1 56 14 75

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 35 19 15 4 0 0 63 19 48
2017 Scientific and Professional 27 31 18 11 11 0 2 59 22 190
2017 Administration and Foreign Services 18 26 24 17 13 0 1 45 31 1318
2017 Administrative Support 33 35 16 8 5 1 1 70 14 224
2017 Other 30 41 24 1 2 0 1 73 3 75

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 21 6 0 0 0 0 94 0 48
2017 Scientific and Professional 43 27 16 8 5 0 1 70 13 193
2017 Administration and Foreign Services 51 23 13 7 5 0 1 74 12 1326
2017 Administrative Support 55 22 13 4 4 0 2 78 9 226
2017 Other 67 16 12 4 0 0 1 84 4 75

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 18 4 2 0 0 0 94 2 49
2017 Scientific and Professional 75 9 5 4 2 2 3 89 6 192
2017 Administration and Foreign Services 72 13 6 3 3 0 2 88 6 1324
2017 Administrative Support 67 11 10 4 4 0 4 81 9 227
2017 Other 75 15 4 1 0 0 4 94 1 75

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 33 16 2 2 0 0 80 4 49
2017 Scientific and Professional 56 30 8 1 3 0 2 87 5 193
2017 Administration and Foreign Services 54 29 9 3 3 0 1 85 6 1322
2017 Administrative Support 50 31 10 4 4 0 2 82 7 227
2017 Other 75 17 2 1 0 0 4 97 1 75

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 14 4 8 6 0 0 82 14 49
2017 Scientific and Professional 59 25 4 4 4 0 2 87 9 189
2017 Administration and Foreign Services 60 20 8 5 5 0 1 82 10 1316
2017 Administrative Support 66 15 8 6 4 0 1 82 10 227
2017 Other 80 8 6 1 0 0 5 93 1 75

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 26 12 8 2 0 0 78 10 49
2017 Scientific and Professional 47 13 3 1 2 0 35 92 4 192
2017 Administration and Foreign Services 52 10 4 2 1 0 31 90 4 1324
2017 Administrative Support 57 4 4 2 0 0 32 91 3 226
2017 Other 73 6 1 0 0 0 20 98 0 74

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 20 10 4 2 0 0 84 6 49
2017 Scientific and Professional 60 22 7 2 1 0 8 90 2 191
2017 Administration and Foreign Services 59 20 9 4 3 0 5 83 7 1319
2017 Administrative Support 67 16 8 1 1 1 5 90 2 225
2017 Other 79 7 4 3 0 0 7 93 3 74

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 90 6 0 0 2 0 2 98 2 49
2017 Scientific and Professional 71 14 5 2 3 0 4 89 6 193
2017 Administration and Foreign Services 64 18 7 3 4 1 3 86 8 1327
2017 Administrative Support 49 16 11 9 9 1 4 69 20 226
2017 Other 50 18 17 9 5 0 1 69 14 75

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 24 10 6 2 0 2 81 8 49
2017 Scientific and Professional 59 25 10 3 1 1 1 85 4 193
2017 Administration and Foreign Services 50 31 11 3 2 0 2 84 5 1323
2017 Administrative Support 49 30 9 6 3 0 3 81 9 227
2017 Other 60 16 17 4 0 0 3 78 4 75

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 18 47 22 8 0 0 23 31 49
2017 Scientific and Professional 13 33 36 12 5 0 0 46 17 191
2017 Administration and Foreign Services 9 27 38 16 10 0 0 36 26 1326
2017 Administrative Support 18 31 32 11 6 0 0 50 17 226
2017 Other 31 40 23 4 3 0 0 71 7 75

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 37 33 10 4 0 0 14 53 49
2017 Scientific and Professional 9 24 35 23 10 0 0 32 33 192
2017 Administration and Foreign Services 14 26 37 16 7 0 0 22 40 1321
2017 Administrative Support 10 20 37 21 12 0 1 33 30 225
2017 Other 5 11 35 28 19 1 0 48 16 75
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 26 22 6 4 0 0 41 59 49
2017 Scientific and Professional 20 30 16 15 17 2 0 21 79 193
2017 Administration and Foreign Services 24 21 22 13 18 2 0 24 76 1325
2017 Administrative Support 25 20 22 14 15 3 0 26 74 227
2017 Other 25 25 14 14 20 1 1 25 75 75

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 7 29
2017 Scientific and Professional 16 146
2017 Administration and Foreign Services 23 976
2017 Administrative Support 34 161
2017 Other 59 54

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 31 29
2017 Scientific and Professional 32 146
2017 Administration and Foreign Services 40 976
2017 Administrative Support 31 161
2017 Other 49 54

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 3 29
2017 Scientific and Professional 10 146
2017 Administration and Foreign Services 19 976
2017 Administrative Support 24 161
2017 Other 34 54

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 38 29
2017 Scientific and Professional 43 146
2017 Administration and Foreign Services 50 976
2017 Administrative Support 34 161
2017 Other 22 54

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 0 29
2017 Scientific and Professional 5 146
2017 Administration and Foreign Services 6 976
2017 Administrative Support 4 161
2017 Other 2 54

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 59 29
2017 Scientific and Professional 47 146
2017 Administration and Foreign Services 39 976
2017 Administrative Support 48 161
2017 Other 29 54

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 4 46 18 7 7 18 28
2017 Scientific and Professional 9 42 20 9 5 14 145
2017 Administration and Foreign Services 3 43 22 11 5 15 968
2017 Administrative Support 4 43 20 15 6 10 162
2017 Other 8 51 13 16 1 10 52

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 34 7 17 14 3 21 50 41 29
2017 Scientific and Professional 10 19 18 19 22 2 10 33 46 149
2017 Administration and Foreign Services 9 21 11 19 32 2 6 33 55 977
2017 Administrative Support 12 23 19 15 25 2 3 37 43 162
2017 Other 23 32 10 7 23 0 6 58 32 54

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 10 14 21 34 0 21 13 70 29
2017 Scientific and Professional 5 6 16 18 45 3 6 12 70 149
2017 Administration and Foreign Services 3 8 9 17 56 1 6 11 79 976
2017 Administrative Support 6 9 9 19 52 3 2 16 74 162
2017 Other 9 16 11 21 33 0 10 28 60 54
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