2017 Public Service Employee Survey Results by Theme for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SI

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 50 10 0 20 0 0 70 20 10
2008 SI 35 47 9 5 5 0 0 82 9 217
2008 SI-01 33 42 17 0 8 0 0 75 8 12
2008 SI-02 31 44 6 13 6 0 0 75 19 16
2008 SI-03 26 55 12 5 3 0 0 80 8 66
2008 SI-04 35 39 9 9 9 0 0 74 17 23
2008 SI-05 39 47 8 5 2 0 0 86 6 64

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 20 10 30 0 0 0 60 30 10

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 30 30 20 10 10 0 0 60 20 10
2008 SI 41 44 8 4 3 0 0 86 6 218
2008 SI-01 50 25 17 8 0 0 0 75 8 12
2008 SI-02 29 47 12 6 6 0 0 76 12 17
2008 SI-03 33 52 11 3 2 0 0 85 5 66
2008 SI-04 39 43 9 9 0 0 0 83 9 23
2008 SI-05 45 47 5 2 2 0 0 92 3 64

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 30 30 0 10 10 0 56 11 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 10 40 30 10 0 10 0 56 11 10
2008 SI 29 35 14 13 9 0 0 64 22 219
2008 SI-01 25 33 33 8 0 0 0 58 8 12
2008 SI-02 18 18 41 12 12 0 0 35 24 17
2008 SI-03 25 34 15 15 10 0 0 60 25 67
2008 SI-04 13 35 13 22 17 0 0 48 39 23
2008 SI-05 38 39 8 11 5 0 0 77 16 64

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 30 30 0 10 10 0 56 11 10
2008 SI 26 26 16 15 12 5 0 55 29 218
2008 SI-01 25 8 25 17 17 0 8 36 36 12
2008 SI-02 24 18 12 18 24 6 0 44 44 17
2008 SI-03 24 24 18 15 15 4 0 50 31 67
2008 SI-04 13 22 22 17 17 9 0 38 38 23
2008 SI-05 38 31 9 17 3 2 0 70 21 64
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 40 0 10 0 10 0 89 11 10
2008 SI 49 26 6 9 9 1 0 75 18 218
2008 SI-01 42 50 8 0 0 0 0 92 0 12
2008 SI-02 44 38 6 13 0 0 0 81 13 16
2008 SI-03 52 22 6 6 9 4 0 78 16 67
2008 SI-04 35 30 13 4 17 0 0 65 22 23
2008 SI-05 48 25 3 16 8 0 0 73 23 64

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 30 40 0 0 20 10 0 78 22 10
2008 SI 42 28 8 12 9 0 0 71 21 218
2008 SI-01 42 17 8 17 8 8 0 64 27 12
2008 SI-02 44 31 13 6 6 0 0 75 13 16
2008 SI-03 39 30 10 12 9 0 0 69 21 67
2008 SI-04 43 22 4 13 17 0 0 65 30 23
2008 SI-05 44 28 8 13 8 0 0 72 20 64

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 20 20 0 20 20 0 50 25 10

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 20 20 10 20 10 0 44 33 10
2008 SI 21 29 17 17 13 3 0 51 31 219
2008 SI-01 25 33 17 25 0 0 0 58 25 12
2008 SI-02 6 18 18 24 29 6 0 25 56 17
2008 SI-03 21 27 19 18 10 4 0 50 30 67
2008 SI-04 9 26 13 26 26 0 0 35 52 23
2008 SI-05 25 28 19 14 11 3 0 55 26 64

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 20 20 20 20 20 0 25 50 10
2008 SI 13 28 16 23 13 6 0 43 39 219
2008 SI-01 25 17 17 8 0 33 0 63 13 12
2008 SI-02 6 12 12 29 24 18 0 21 64 17
2008 SI-03 10 27 18 27 15 3 0 38 43 67
2008 SI-04 9 17 26 17 26 4 0 27 45 23
2008 SI-05 17 30 11 28 8 6 0 50 38 64

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 10 20 10 30 10 20 0 38 50 10
2008 SI 15 28 14 17 17 9 0 46 38 218
2008 SI-01 17 33 8 25 8 8 0 55 36 12
2008 SI-02 12 12 6 29 24 18 0 29 64 17
2008 SI-03 15 25 15 16 18 10 0 45 38 67
2008 SI-04 5 23 14 23 23 14 0 32 53 22
2008 SI-05 20 33 8 16 17 6 0 57 35 64

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 40 30 10 10 10 0 44 22 10
2008 SI 15 30 17 19 19 0 0 45 38 219
2008 SI-01 25 17 17 17 25 0 0 42 42 12
2008 SI-02 12 12 24 29 24 0 0 24 53 17
2008 SI-03 10 39 19 15 16 0 0 49 31 67
2008 SI-04 9 26 13 13 39 0 0 35 52 23
2008 SI-05 20 31 13 19 16 2 0 52 35 64
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 60 10 20 10 0 0 60 30 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 50 20 0 10 0 0 70 10 10
2008 SI 31 41 7 10 11 0 0 72 21 218
2008 SI-01 50 25 0 17 8 0 0 75 25 12
2008 SI-02 50 31 13 6 0 0 0 81 6 16
2008 SI-03 27 39 6 18 10 0 0 66 28 67
2008 SI-04 26 43 0 9 22 0 0 70 30 23
2008 SI-05 33 44 11 5 8 0 0 77 13 64

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 10 30 20 30 0 10 0 44 33 10
2008 SI 33 36 8 12 6 3 1 73 19 218
2008 SI-01 36 18 0 9 9 18 9 75 25 11
2008 SI-02 24 29 18 18 12 0 0 53 29 17
2008 SI-03 33 37 4 10 10 3 1 73 22 67
2008 SI-04 30 35 4 17 9 0 4 68 27 23
2008 SI-05 34 42 9 9 2 3 0 79 11 64

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 10 30 0 20 30 10 0 44 56 10
2008 SI 31 28 13 9 12 4 2 63 23 218
2008 SI-01 9 36 9 9 9 18 9 63 25 11
2008 SI-02 18 24 18 24 18 0 0 41 41 17
2008 SI-03 27 25 13 7 16 7 3 58 27 67
2008 SI-04 26 22 17 4 22 4 4 52 29 23
2008 SI-05 39 28 11 13 6 2 2 69 19 64

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 20 40 10 10 0 0 40 20 10
2008 SI 24 33 18 17 7 0 0 58 24 219
2008 SI-01 17 42 17 8 17 0 0 58 25 12
2008 SI-02 24 41 12 18 6 0 0 65 24 17
2008 SI-03 21 31 19 19 6 1 1 54 26 67
2008 SI-04 26 17 22 22 13 0 0 43 35 23
2008 SI-05 27 33 14 19 8 0 0 59 27 64

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 20 10 10 20 0 0 60 30 10
2008 SI 42 42 7 6 3 0 0 84 10 219
2008 SI-01 42 25 8 17 8 0 0 67 25 12
2008 SI-02 24 53 6 6 12 0 0 76 18 17
2008 SI-03 24 57 12 6 1 0 0 81 7 67
2008 SI-04 39 52 4 4 0 0 0 91 4 23
2008 SI-05 56 33 3 6 2 0 0 89 8 64

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 50 10 30 10 0 0 0 60 10 10
2008 SI 44 45 4 6 1 0 0 89 7 219
2008 SI-01 50 33 0 17 0 0 0 83 17 12
2008 SI-02 29 53 6 12 0 0 0 82 12 17
2008 SI-03 34 49 9 7 0 0 0 84 7 67
2008 SI-04 43 48 4 4 0 0 0 91 4 23
2008 SI-05 48 45 0 5 2 0 0 94 6 64

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 20 20 10 50 0 0 20 60 10
2008 SI 26 30 16 15 10 2 0 57 26 219
2008 SI-01 33 17 17 17 8 8 0 55 27 12
2008 SI-02 12 24 35 24 6 0 0 35 29 17
2008 SI-03 31 27 13 13 13 0 1 59 27 67
2008 SI-04 13 30 17 22 13 4 0 45 36 23
2008 SI-05 31 33 13 13 8 3 0 66 21 64

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 20 10 0 70 0 0 20 70 10
2008 SI 25 34 12 13 13 2 1 61 27 217
2008 SI-01 25 8 0 17 33 8 8 40 60 12
2008 SI-02 12 35 29 12 12 0 0 47 24 17
2008 SI-03 30 35 9 11 14 0 2 66 25 66
2008 SI-04 17 30 17 17 17 0 0 48 35 23
2008 SI-05 25 41 6 16 8 5 0 69 25 64

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 20 10 50 0 0 0 40 50 10

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 30 20 20 20 0 0 10 56 22 10

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 50 10 0 0 0 0 90 0 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 30 0 0 0 10 20 100 0 10
2008 SI 48 25 6 8 7 1 5 77 16 217
2008 SI-01 42 17 0 0 8 8 25 88 13 12
2008 SI-02 47 18 6 12 18 0 0 65 29 17
2008 SI-03 52 24 8 9 2 0 6 81 11 66
2008 SI-04 43 22 13 4 13 4 0 68 18 23
2008 SI-05 45 28 6 11 6 0 3 76 18 64

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 60 30 10 0 0 0 0 90 0 10
2008 SI 20 33 18 16 12 0 0 53 29 218
2008 SI-01 17 42 17 8 8 0 8 64 18 12
2008 SI-02 18 41 12 12 18 0 0 59 29 17
2008 SI-03 24 30 21 13 12 0 0 54 25 67
2008 SI-04 17 17 13 30 22 0 0 35 52 23
2008 SI-05 24 30 21 14 11 0 0 54 25 63

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 30 20 0 0 10 0 78 0 10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2011 SI 40 20 40 10
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 30 50 0 20 0 0 0 80 20 10
2008 SI 47 40 6 3 3 0 0 88 6 218
2008 SI-01 42 25 8 8 8 8 0 73 18 12
2008 SI-02 35 47 6 12 0 0 0 82 12 17
2008 SI-03 44 44 8 2 3 0 0 88 5 66
2008 SI-04 43 35 13 9 0 0 0 78 9 23
2008 SI-05 50 44 3 2 2 0 0 94 3 64

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 10 30 40 10 0 10 0 44 11 10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 10 50 30 10 0 0 40 10 10
2008 SI 14 28 33 18 6 0 0 25 42 219
2008 SI-01 0 25 33 25 17 0 0 42 25 12
2008 SI-02 24 29 24 24 0 0 0 24 53 17
2008 SI-03 16 27 28 21 7 0 0 28 43 67
2008 SI-04 17 35 26 22 0 0 0 22 52 23
2008 SI-05 13 27 33 16 11 2 0 27 40 64

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2008 SI 16 19 26 24 12 3 1 37 36 217
2008 SI-01 0 17 17 25 17 17 8 56 22 12
2008 SI-02 12 18 24 35 6 6 0 44 31 17
2008 SI-03 23 17 20 25 12 3 0 38 41 65
2008 SI-04 17 35 35 9 4 0 0 13 52 23
2008 SI-05 16 19 27 20 17 2 0 38 35 64

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 10 40 20 10 10 0 10 22 56 10
2008 SI 19 25 32 17 6 0 1 22 45 217
2008 SI-01 0 25 33 17 8 0 17 30 30 12
2008 SI-02 18 29 12 35 6 0 0 41 47 17
2008 SI-03 21 30 27 16 6 0 0 22 51 67
2008 SI-04 5 14 36 32 9 0 5 43 19 22
2008 SI-05 20 20 42 11 6 0 0 17 41 64

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 10 10 50 30 0 0 80 10 10
2008 SI 14 16 36 22 9 1 1 32 31 217
2008 SI-01 0 8 8 42 8 17 17 75 13 12
2008 SI-02 18 18 29 29 6 0 0 35 35 17
2008 SI-03 18 10 31 27 13 0 0 40 28 67
2008 SI-04 18 32 36 5 5 0 5 10 52 22
2008 SI-05 13 11 44 23 8 2 0 32 24 64

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 20 30 30 20 0 0 50 20 10
2008 SI 23 27 22 19 5 1 3 25 51 218
2008 SI-01 17 25 25 17 0 8 8 20 50 12
2008 SI-02 24 41 12 24 0 0 0 24 65 17
2008 SI-03 21 21 25 19 10 0 3 31 43 67
2008 SI-04 43 26 9 9 4 4 4 14 76 23
2008 SI-05 22 25 24 21 5 0 3 26 49 63

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 0 40 10 30 0 0 40 20 10
2008 SI 21 20 26 19 10 2 3 30 43 219
2008 SI-01 8 17 8 17 17 17 17 50 38 12
2008 SI-02 6 29 12 35 12 6 0 50 38 17
2008 SI-03 22 18 33 12 10 1 3 23 42 67
2008 SI-04 35 17 22 4 13 4 4 19 57 23
2008 SI-05 23 17 22 27 9 0 2 37 41 64

Respectful workplace

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 30 20 20 0 10 0 56 22 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 40 20 0 10 10 0 67 11 10
2008 SI 33 43 12 7 5 0 0 77 11 219
2008 SI-01 33 42 8 17 0 0 0 75 17 12
2008 SI-02 12 53 24 6 6 0 0 65 12 17
2008 SI-03 30 51 10 7 1 0 0 81 9 67
2008 SI-04 17 35 30 9 9 0 0 52 17 23
2008 SI-05 47 34 9 5 5 0 0 81 9 64

Ethical workplace

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 0 40 0 10 10 0 44 11 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 30 10 20 20 10 10 0 44 33 10
2008 SI 28 33 14 12 8 3 2 64 22 219
2008 SI-01 17 17 25 17 17 8 0 36 36 12
2008 SI-02 29 24 18 12 18 0 0 53 29 17
2008 SI-03 28 30 18 6 9 4 4 64 16 67
2008 SI-04 13 35 9 26 9 4 4 52 38 23
2008 SI-05 31 34 11 16 5 3 0 68 21 64

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 40 10 10 10 10 0 67 22 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 0 40 10 20 10 20 0 50 38 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 50 50 0 0 0 0 0 100 0 10
2008 SI 38 47 5 7 2 0 0 86 10 219
2008 SI-01 33 58 8 0 0 0 0 92 0 12
2008 SI-02 35 47 0 12 6 0 0 82 18 17
2008 SI-03 34 51 6 6 3 0 0 85 9 67
2008 SI-04 30 52 13 4 0 0 0 83 4 23
2008 SI-05 42 42 2 14 0 0 0 84 14 64

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 50 0 10 0 0 0 90 10 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 80 10 0 0 0 0 10 100 0 10
2008 SI 73 17 3 5 0 0 2 92 5 219
2008 SI-01 50 50 0 0 0 0 0 100 0 12
2008 SI-02 59 41 0 0 0 0 0 100 0 17
2008 SI-03 76 13 1 7 0 0 1 91 8 67
2008 SI-04 61 13 9 9 0 4 4 81 10 23
2008 SI-05 77 13 5 2 2 0 3 92 3 64

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 80 0 10 0 0 0 10 89 0 10
2008 SI 72 12 4 7 2 0 2 86 10 218
2008 SI-01 67 8 17 0 8 0 0 75 8 12
2008 SI-02 59 18 12 6 6 0 0 76 12 17
2008 SI-03 79 10 1 4 3 0 1 91 8 67
2008 SI-04 70 9 4 13 0 0 4 82 14 23
2008 SI-05 71 14 3 8 0 0 3 89 8 63

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 70 20 0 0 0 0 10 100 0 10
2008 SI 68 9 6 6 4 1 5 82 11 219
2008 SI-01 67 8 8 0 0 8 8 90 0 12
2008 SI-02 53 6 12 6 18 0 6 63 25 17
2008 SI-03 67 12 4 6 4 1 4 84 11 67
2008 SI-04 65 0 9 13 4 0 9 71 19 23
2008 SI-05 70 9 8 5 0 2 6 86 5 64

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 80 0 10 0 0 0 10 89 0 10
2008 SI 79 3 4 2 4 0 8 89 7 219
2008 SI-01 75 8 0 0 0 0 17 100 0 12
2008 SI-02 76 0 6 0 12 0 6 81 13 17
2008 SI-03 81 1 3 1 4 0 9 90 7 67
2008 SI-04 74 9 4 0 4 0 9 90 5 23
2008 SI-05 72 2 6 5 5 2 9 82 11 64

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 80 10 0 0 0 0 10 100 0 10
2008 SI 64 17 6 3 2 2 6 88 5 218
2008 SI-01 50 17 0 25 0 0 8 73 27 12
2008 SI-02 47 35 12 0 6 0 0 82 6 17
2008 SI-03 60 15 6 3 3 4 9 86 7 67
2008 SI-04 57 26 4 0 0 4 9 95 0 23
2008 SI-05 70 13 9 3 0 0 5 87 3 64

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 10 50 0 0 0 0 50 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 20 30 10 20 0 20 0 63 25 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 30 60 10 0 0 0 0 90 0 10
2008 SI 23 43 10 14 8 1 0 67 23 219
2008 SI-01 8 42 17 8 17 8 0 55 27 12
2008 SI-02 35 35 12 6 12 0 0 71 18 17
2008 SI-03 15 40 10 19 12 1 1 57 32 67
2008 SI-04 17 43 17 13 9 0 0 61 22 23
2008 SI-05 28 44 5 17 5 2 0 73 22 64

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 10 10 20 0 20 40 0 33 33 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 40 20 30 0 0 10 0 67 0 10
2008 SI 36 30 15 4 2 13 1 76 7 219
2008 SI-01 25 25 8 0 0 42 0 86 0 12
2008 SI-02 29 35 24 0 0 12 0 73 0 17
2008 SI-03 37 25 15 6 3 12 1 72 10 67
2008 SI-04 26 35 22 4 0 13 0 70 5 23
2008 SI-05 41 31 9 6 2 11 0 81 9 64

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2011 SI 30 20 30 0 0 20 0 63 0 10
2008 SI 33 28 16 6 5 11 1 70 13 219
2008 SI-01 8 33 33 0 0 25 0 56 0 12
2008 SI-02 18 24 24 6 18 12 0 47 27 17
2008 SI-03 36 28 12 10 3 9 1 72 15 67
2008 SI-04 22 22 30 9 0 17 0 53 11 23
2008 SI-05 39 28 9 5 6 13 0 77 13 64
Date modified: