2017 Public Service Employee Survey Results by Theme for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	45	15	10	3	0	72	13	129
2017	FI-01	24	39	16	18	3	0	63	21	38
2017	FI-02	21	55	21	0	3	0	76	3	33
2017	FI-03	31	43	14	9	3	0	74	12	35
2017	FI-04	37	51	0	6	6	0	88	12	16
2014	FI	26	55	8	6	4	0	81	10	118
2014	FI-01	21	53	15	9	3	0	74	12	34
2014	FI-02	17	69	3	3	7	0	86	10	29
2014	FI-03	34	47	8	5	5	0	82	11	38
2014	FI-04	33	53	7	7	0	0	87	7	15
2011	FI	38	43	9	7	3	0	81	10	155
2011	FI-01	36	43	7	9	5	0	79	14	58
2011	FI-02	38	41	9	9	3	0	78	13	32
2011	FI-03	45	40	15	0	0	0	85	0	47
2011	FI-04	28	50	0	17	6	0	78	22	18
2008	FI	29	44	7	14	6	1	73	20	101
2008	FI-01	30	39	9	9	12	0	70	21	33
2008	FI-02	15	59	4	19	0	4	77	19	27
2008	FI-03	32	42	6	13	6	0	74	19	31
2008	FI-04	50	20	10	20	0	0	70	20	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	40	21	6	7	66	13	128
2017	FI-01	19	35	22	13	11	54	24	37
2017	FI-02	33	36	21	6	3	70	9	33
2017	FI-03	22	49	18	3	9	71	11	35
2017	FI-04	31	51	13	0	6	81	6	16

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	49	9	2	2	87	4	129
2017	FI-01	42	39	14	5	0	81	5	38
2017	FI-02	40	54	3	0	3	94	3	33
2017	FI-03	31	54	11	3	0	85	3	35
2017	FI-04	37	57	0	0	6	94	6	16
2014	FI	59	29	8	2	2	88	3	118
2014	FI-01	68	21	12	0	0	88	0	34
2014	FI-02	52	34	7	3	3	86	7	29
2014	FI-03	50	37	11	0	3	87	3	38
2014	FI-04	80	13	0	7	0	93	7	15
2011	FI	58	34	7	1	1	92	1	155
2011	FI-01	57	31	10	2	0	88	2	58
2011	FI-02	59	31	9	0	0	91	0	32
2011	FI-03	60	36	4	0	0	96	0	47
2011	FI-04	56	39	0	0	6	94	6	18

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	46	13	9	2	0	77	10	128
2017	FI-01	26	39	19	16	0	0	65	16	38
2017	FI-02	34	50	12	0	3	0	84	3	32
2017	FI-03	31	46	11	12	0	0	77	12	35
2017	FI-04	37	57	0	0	6	0	94	6	16
2014	FI	33	52	12	1	2	0	86	3	118
2014	FI-01	35	50	12	3	0	0	85	3	34
2014	FI-02	21	59	14	0	7	0	79	7	29
2014	FI-03	37	47	16	0	0	0	84	0	38
2014	FI-04	40	60	0	0	0	0	100	0	15
2011	FI	44	43	8	5	1	0	86	5	155
2011	FI-01	38	48	7	7	0	0	86	7	58
2011	FI-02	56	28	9	6	0	0	84	6	32
2011	FI-03	47	43	9	2	0	0	89	2	47
2011	FI-04	33	50	11	0	6	0	83	6	18
2008	FI	37	47	5	9	2	1	84	11	101
2008	FI-01	42	39	9	9	0	0	82	9	33
2008	FI-02	26	56	4	11	0	4	85	12	27
2008	FI-03	35	52	3	3	6	0	87	10	31
2008	FI-04	50	30	0	20	0	0	80	20	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	40	25	10	5	2	59	16	129
2017	FI-01	24	29	31	5	5	5	56	11	38
2017	FI-02	21	49	24	6	0	0	70	6	33
2017	FI-03	17	40	15	20	9	0	57	29	35
2017	FI-04	6	61	12	8	12	0	68	20	16
2014	FI	32	33	21	9	3	2	66	12	118
2014	FI-01	24	35	26	15	0	0	59	15	34
2014	FI-02	31	28	17	14	7	3	61	21	29
2014	FI-03	29	39	24	5	3	0	68	8	38
2014	FI-04	67	13	13	0	0	7	86	0	15
2011	FI	25	52	14	5	3	1	78	8	154
2011	FI-01	34	41	14	7	3	0	76	10	58
2011	FI-02	19	61	10	6	3	0	81	10	31
2011	FI-03	17	60	17	2	2	2	78	4	47
2011	FI-04	28	50	17	0	6	0	78	6	18

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	44	20	13	4	0	63	17	128
2017	FI-01	21	35	23	18	3	0	56	21	38
2017	FI-02	21	57	15	6	0	0	79	6	33
2017	FI-03	18	44	18	12	9	0	61	21	34
2017	FI-04	18	49	12	14	6	0	68	20	16
2014	FI	31	38	20	8	2	0	70	10	118
2014	FI-01	24	35	26	15	0	0	59	15	34
2014	FI-02	31	38	14	10	7	0	69	17	29
2014	FI-03	29	45	24	3	0	0	74	3	38
2014	FI-04	60	27	7	7	0	0	87	7	15
2011	FI	27	49	14	7	3	1	77	10	155
2011	FI-01	38	40	17	3	2	0	78	5	58
2011	FI-02	19	56	13	9	3	0	75	13	32
2011	FI-03	17	62	15	2	2	2	80	4	47
2011	FI-04	33	33	0	28	6	0	67	33	18
2008	FI	28	36	19	11	7	0	63	18	101
2008	FI-01	33	33	15	6	12	0	67	18	33
2008	FI-02	22	30	33	11	4	0	52	15	27
2008	FI-03	19	48	13	13	6	0	68	19	31
2008	FI-04	50	20	10	20	0	0	70	20	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	33	22	15	8	5	2	52	24	129
2017	FI-01	21	21	13	21	13	5	5	47	38	38
2017	FI-02	12	49	24	9	0	6	0	65	10	33
2017	FI-03	14	34	26	12	9	6	0	51	22	35
2017	FI-04	12	43	26	0	12	6	0	59	13	16
2014	FI	34	30	16	8	5	6	0	68	14	118
2014	FI-01	24	38	18	15	3	3	0	64	18	34
2014	FI-02	31	38	7	7	14	3	0	71	21	29
2014	FI-03	37	24	24	8	3	5	0	64	11	38
2014	FI-04	60	7	13	0	0	20	0	83	0	15
2011	FI	31	37	12	9	6	5	0	72	16	155
2011	FI-01	34	33	12	12	5	3	0	70	18	58
2011	FI-02	19	53	9	9	6	3	0	74	16	32
2011	FI-03	34	30	15	6	4	11	0	71	12	47
2011	FI-04	33	44	6	6	11	0	0	78	17	18
2008	FI	28	22	20	11	13	7	0	53	26	101
2008	FI-01	27	15	21	12	15	9	0	47	30	33
2008	FI-02	15	22	26	22	4	11	0	42	29	27
2008	FI-03	32	29	19	3	16	0	0	61	19	31
2008	FI-04	50	20	0	0	20	10	0	78	22	10

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	36	14	7	3	2	1	75	10	129
2017	FI-01	34	36	11	10	5	3	0	72	16	38
2017	FI-02	40	45	9	3	0	3	0	88	3	33
2017	FI-03	34	26	20	11	6	0	3	61	18	35
2017	FI-04	43	43	14	0	0	0	0	86	0	16
2014	FI	50	30	9	5	5	0	1	80	10	118
2014	FI-01	50	35	6	6	3	0	0	85	9	34
2014	FI-02	52	24	3	10	7	0	3	79	18	29
2014	FI-03	42	34	13	3	8	0	0	76	11	38
2014	FI-04	73	13	13	0	0	0	0	87	0	15
2011	FI	40	40	10	5	3	1	1	82	8	154
2011	FI-01	38	41	3	12	3	0	2	81	16	58
2011	FI-02	41	28	22	0	0	6	3	76	0	32
2011	FI-03	40	51	6	0	2	0	0	91	2	47
2011	FI-04	41	29	18	6	6	0	0	71	12	17
2008	FI	40	28	14	9	6	2	2	70	15	101
2008	FI-01	45	21	9	12	12	0	0	67	24	33
2008	FI-02	41	37	7	11	0	0	4	81	12	27
2008	FI-03	29	32	26	3	3	6	0	66	7	31
2008	FI-04	50	10	10	10	10	0	10	67	22	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	40	14	5	5	2	1	75	10	129
2017	FI-01	34	37	13	5	5	5	0	75	11	38
2017	FI-02	24	60	6	3	6	0	0	85	9	33
2017	FI-03	28	34	18	11	6	0	3	64	18	35
2017	FI-04	61	26	13	0	0	0	0	87	0	16
2014	FI	44	38	4	8	5	0	0	82	14	118
2014	FI-01	44	44	3	6	3	0	0	88	9	34
2014	FI-02	45	28	3	17	7	0	0	72	24	29
2014	FI-03	37	45	8	3	8	0	0	82	11	38
2014	FI-04	67	33	0	0	0	0	0	100	0	15
2011	FI	34	44	10	8	3	0	1	78	11	154
2011	FI-01	31	43	12	10	2	0	2	75	12	58
2011	FI-02	34	38	16	13	0	0	0	72	13	32
2011	FI-03	34	51	6	4	4	0	0	85	9	47
2011	FI-04	41	41	6	6	6	0	0	82	12	17
2008	FI	39	28	10	13	10	1	0	67	23	101
2008	FI-01	48	21	9	12	9	0	0	70	21	33
2008	FI-02	41	26	7	19	4	4	0	69	23	27
2008	FI-03	29	32	16	10	13	0	0	61	23	31
2008	FI-04	30	40	0	10	20	0	0	70	30	10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	30	12	9	8	0	1	71	17	129
2017	FI-01	37	24	10	21	8	0	0	61	29	38
2017	FI-02	43	36	9	0	12	0	0	79	12	33
2017	FI-03	37	29	15	9	9	0	3	67	18	35
2017	FI-04	61	26	13	0	0	0	0	87	0	16
2014	FI	50	30	9	6	3	2	0	81	9	118
2014	FI-01	50	35	6	6	0	3	0	88	6	34
2014	FI-02	55	17	7	14	7	0	0	72	21	29
2014	FI-03	45	34	13	0	5	3	0	81	5	38
2014	FI-04	60	27	7	7	0	0	0	87	7	15

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	33	21	13	6	6	58	20	129
2017	FI-01	24	18	21	24	0	13	48	27	38
2017	FI-02	27	39	21	0	3	9	73	3	33
2017	FI-03	11	43	26	9	11	0	54	20	35
2017	FI-04	31	31	18	14	6	0	61	20	16
2014	FI	19	38	24	8	3	9	62	11	117
2014	FI-01	23	27	29	12	0	9	55	13	34
2014	FI-02	14	38	21	0	7	21	65	9	29
2014	FI-03	14	49	22	11	3	3	64	14	37
2014	FI-04	33	33	20	7	0	7	71	7	15
2011	FI	19	41	20	8	6	6	64	15	155
2011	FI-01	26	28	21	10	10	5	56	22	58
2011	FI-02	25	31	25	6	0	13	64	7	32
2011	FI-03	11	57	19	6	4	2	70	11	47
2011	FI-04	11	56	11	11	6	6	71	18	18

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	35	23	20	6	2	50	26	129
2017	FI-01	10	40	21	18	5	5	53	25	38
2017	FI-02	24	33	36	3	3	0	58	6	33
2017	FI-03	11	34	20	29	6	0	46	34	35
2017	FI-04	18	31	12	27	12	0	49	39	16
2014	FI	19	41	19	18	3	2	60	21	118
2014	FI-01	15	35	26	21	0	3	52	21	34
2014	FI-02	14	34	21	21	7	3	50	29	29
2014	FI-03	21	50	11	16	3	0	71	18	38
2014	FI-04	33	40	13	13	0	0	73	13	15
2011	FI	18	44	19	8	6	5	65	16	155
2011	FI-01	26	33	14	16	9	3	61	25	58
2011	FI-02	25	38	13	3	9	13	71	14	32
2011	FI-03	6	53	32	6	0	2	61	7	47
2011	FI-04	11	67	11	0	11	0	78	11	18
2008	FI	20	36	16	17	7	5	58	25	101
2008	FI-01	27	36	9	12	9	6	68	23	33
2008	FI-02	19	30	19	19	4	11	54	25	27
2008	FI-03	10	42	26	13	10	0	52	23	31
2008	FI-04	30	30	0	40	0	0	60	40	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	28	23	25	8	5	41	35	128
2017	FI-01	16	24	17	24	5	13	47	34	37
2017	FI-02	15	30	39	6	3	6	48	10	33
2017	FI-03	3	29	14	45	9	0	32	54	35
2017	FI-04	12	37	18	14	18	0	49	32	16
2014	FI	12	34	27	16	7	4	48	24	118
2014	FI-01	9	29	35	15	6	6	41	22	34
2014	FI-02	7	34	10	24	14	10	46	42	29
2014	FI-03	18	34	29	13	5	0	53	18	38
2014	FI-04	13	40	33	13	0	0	53	13	15
2011	FI	12	40	17	19	6	6	55	27	155
2011	FI-01	17	34	14	29	2	3	54	32	58
2011	FI-02	6	34	16	16	9	19	50	31	32
2011	FI-03	9	47	23	13	6	2	57	20	47
2011	FI-04	17	50	11	11	11	0	67	22	18
2008	FI	11	37	15	25	7	6	51	34	101
2008	FI-01	12	39	9	21	9	9	57	33	33
2008	FI-02	11	19	22	30	7	11	33	42	27
2008	FI-03	6	48	19	19	6	0	55	26	31
2008	FI-04	20	40	0	40	0	0	60	40	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	36	18	16	8	8	55	26	128
2017	FI-01	16	26	18	19	8	13	48	31	38
2017	FI-02	18	48	15	12	3	3	69	16	33
2017	FI-03	9	34	29	11	11	6	45	24	35
2017	FI-04	20	46	0	22	13	0	65	35	15
2014	FI	15	33	25	16	5	6	51	23	118
2014	FI-01	9	35	38	12	3	3	46	15	34
2014	FI-02	10	31	17	21	10	10	46	35	29
2014	FI-03	18	34	18	21	5	3	54	27	38
2014	FI-04	33	27	20	7	0	13	69	8	15
2011	FI	19	45	17	10	5	5	67	15	155
2011	FI-01	22	40	21	9	3	5	65	13	58
2011	FI-02	16	50	13	0	9	13	75	11	32
2011	FI-03	15	49	17	15	2	2	65	17	47
2011	FI-04	28	39	11	17	6	0	67	22	18
2008	FI	12	43	11	14	9	12	62	26	101
2008	FI-01	15	36	12	12	12	12	59	28	33
2008	FI-02	19	30	7	22	4	19	59	32	27
2008	FI-03	0	58	16	6	10	10	64	18	31
2008	FI-04	20	50	0	20	10	0	70	30	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	36	24	16	7	4	51	24	129
2017	FI-01	18	21	32	8	10	10	44	21	38
2017	FI-02	12	48	18	15	3	3	63	19	33
2017	FI-03	3	40	29	20	9	0	42	29	35
2017	FI-04	31	32	13	18	6	0	63	24	16
2014	FI	12	40	19	19	8	2	53	28	118
2014	FI-01	12	35	29	18	6	0	47	23	34
2014	FI-02	7	38	7	28	17	3	46	46	29
2014	FI-03	13	42	26	13	5	0	55	18	38
2014	FI-04	20	47	7	20	0	7	71	21	15
2011	FI	14	43	17	19	7	0	56	26	155
2011	FI-01	19	40	17	17	7	0	59	24	58
2011	FI-02	13	38	16	25	9	0	50	34	32
2011	FI-03	9	43	19	26	4	0	51	30	47
2011	FI-04	11	61	17	0	11	0	72	11	18
2008	FI	13	42	11	22	12	1	55	34	101
2008	FI-01	18	36	15	21	9	0	55	30	33
2008	FI-02	11	30	15	37	4	4	42	42	27
2008	FI-03	10	55	6	13	16	0	65	29	31
2008	FI-04	10	50	0	10	30	0	60	40	10

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	36	18	9	7	0	66	16	129
2017	FI-01	29	24	16	18	13	0	53	31	38
2017	FI-02	27	45	21	3	3	0	73	6	33
2017	FI-03	31	40	14	6	9	0	71	14	35
2017	FI-04	43	39	13	6	0	0	81	6	16
2014	FI	27	42	16	10	4	0	70	14	118
2014	FI-01	21	44	26	6	3	0	65	9	34
2014	FI-02	31	31	7	17	14	0	62	31	29
2014	FI-03	26	47	18	8	0	0	74	8	38
2014	FI-04	40	40	7	13	0	0	80	13	15
2011	FI	21	48	15	10	5	1	69	16	155
2011	FI-01	22	41	14	12	10	0	64	22	58
2011	FI-02	19	44	22	9	3	3	65	13	32
2011	FI-03	19	64	9	9	0	0	83	9	47
2011	FI-04	28	33	22	11	6	0	61	17	18

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	38	11	21	6	63	27	129
2017	FI-01	24	42	8	21	5	66	26	38
2017	FI-02	30	40	12	15	3	70	18	33
2017	FI-03	11	37	14	26	12	48	38	35
2017	FI-04	43	31	6	21	0	73	21	16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	20	20	15	16	19	0	37	38	129
2017	FI-01	10	18	10	13	21	27	0	39	47	38
2017	FI-02	6	24	30	9	9	21	0	39	23	33
2017	FI-03	11	17	17	20	23	11	0	32	49	35
2017	FI-04	6	31	20	25	6	12	0	42	35	16
2014	FI	17	21	20	20	10	9	3	43	34	118
2014	FI-01	12	15	23	26	15	9	0	29	45	34
2014	FI-02	17	21	14	21	10	14	3	46	38	29
2014	FI-03	13	32	18	18	11	5	3	49	31	38
2014	FI-04	40	13	27	13	0	0	7	57	14	15

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	35	15	12	8	0	1	64	21	129
2017	FI-01	29	29	13	16	13	0	0	58	29	38
2017	FI-02	27	51	9	6	6	0	0	79	12	33
2017	FI-03	20	34	12	20	11	0	3	55	32	35
2017	FI-04	43	25	26	6	0	0	0	68	6	16
2014	FI	41	41	10	3	3	1	0	83	7	118
2014	FI-01	41	38	15	0	3	3	0	82	3	34
2014	FI-02	38	45	3	7	7	0	0	83	14	29
2014	FI-03	39	45	11	3	3	0	0	84	5	38
2014	FI-04	53	33	7	7	0	0	0	87	7	15
2011	FI	33	45	12	6	5	0	0	78	10	154
2011	FI-01	33	40	10	10	7	0	0	72	17	58
2011	FI-02	31	44	13	9	3	0	0	75	13	32
2011	FI-03	32	57	9	0	2	0	0	89	2	47
2011	FI-04	41	29	24	0	6	0	0	71	6	17
2008	FI	29	37	14	14	7	0	0	65	21	101
2008	FI-01	42	30	9	9	9	0	0	73	18	33
2008	FI-02	22	44	15	11	7	0	0	67	19	27
2008	FI-03	16	39	23	16	6	0	0	55	23	31
2008	FI-04	40	30	0	30	0	0	0	70	30	10

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	26	22	19	7	2	9	47	29	57
2017	FI-02	21	43	21	7	0	0	7	69	8	14
2017	FI-03	9	32	9	27	9	0	14	47	42	22
2017	FI-04	18	18	38	9	9	0	9	39	19	11
2014	FI	17	27	21	10	0	12	13	59	13	52
2014	FI-02	9	27	27	9	0	18	9	50	13	11
2014	FI-03	17	25	17	17	0	13	13	56	22	24
2014	FI-04	25	25	25	0	0	0	25	67	0	12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	53	9	10	8	0	1	73	18	129
2017	FI-01	27	42	5	8	16	0	3	70	24	38
2017	FI-02	24	60	6	6	3	0	0	85	9	33
2017	FI-03	9	48	18	17	9	0	0	57	26	35
2017	FI-04	18	69	0	12	0	0	0	88	12	16
2014	FI	33	46	7	11	2	1	1	80	13	118
2014	FI-01	26	50	12	9	0	0	3	79	9	34
2014	FI-02	31	38	7	17	3	3	0	71	21	29
2014	FI-03	34	50	3	11	3	0	0	84	13	38
2014	FI-04	53	40	7	0	0	0	0	93	0	15
2011	FI	32	42	10	10	3	1	1	75	14	155
2011	FI-01	29	41	9	10	7	0	3	73	18	58
2011	FI-02	31	47	9	6	0	6	0	83	7	32
2011	FI-03	32	43	15	11	0	0	0	74	11	47
2011	FI-04	39	33	6	17	6	0	0	72	22	18
2008	FI	31	38	12	13	6	1	0	69	19	101
2008	FI-01	27	30	15	15	9	3	0	59	25	33
2008	FI-02	30	37	11	15	7	0	0	67	22	27
2008	FI-03	29	52	10	6	3	0	0	81	10	31
2008	FI-04	50	20	10	20	0	0	0	70	20	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	27	19	10	7	11	0	60	19	128
2017	FI-01	22	24	13	11	8	22	0	59	24	37
2017	FI-02	27	18	18	12	9	15	0	54	25	33
2017	FI-03	25	34	20	11	9	0	0	60	20	35
2017	FI-04	37	39	12	6	0	6	0	80	7	16
2014	FI	40	32	12	6	3	6	1	77	10	118
2014	FI-01	29	30	23	9	0	6	3	65	10	34
2014	FI-02	34	28	7	7	10	14	0	72	20	29
2014	FI-03	42	39	11	3	3	3	0	84	5	38
2014	FI-04	73	27	0	0	0	0	0	100	0	15
2011	FI	35	34	14	8	2	6	1	74	10	155
2011	FI-01	33	29	17	9	3	7	2	68	13	58
2011	FI-02	22	47	3	9	3	16	0	81	15	32
2011	FI-03	40	32	21	4	0	2	0	74	4	47
2011	FI-04	50	33	6	11	0	0	0	83	11	18
2008	FI	38	24	12	14	7	6	0	65	22	101
2008	FI-01	33	21	15	12	12	6	0	58	26	33
2008	FI-02	41	19	11	19	4	7	0	64	24	27
2008	FI-03	35	29	13	10	6	6	0	69	17	31
2008	FI-04	50	30	0	20	0	0	0	80	20	10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	42	15	16	6	63	22	129
2017	FI-01	16	50	13	16	5	66	21	38
2017	FI-02	27	39	15	12	6	67	18	33
2017	FI-03	20	34	17	20	9	54	29	35
2017	FI-04	31	37	12	14	6	67	21	16
2014	FI	30	39	14	12	5	69	17	118
2014	FI-01	21	41	15	21	3	62	23	34
2014	FI-02	34	28	14	10	14	62	24	29
2014	FI-03	26	45	18	8	3	71	11	38
2014	FI-04	47	40	7	7	0	87	7	15
2011	FI	39	42	10	7	2	81	9	155
2011	FI-01	29	41	14	12	3	71	16	58
2011	FI-02	56	31	6	6	0	88	6	32
2011	FI-03	36	49	11	4	0	85	4	47
2011	FI-04	44	44	6	0	6	89	6	18
2008	FI	34	41	11	11	4	74	15	101
2008	FI-01	36	30	18	9	6	67	15	33
2008	FI-02	26	48	11	11	4	74	15	27
2008	FI-03	32	45	3	16	3	77	19	31
2008	FI-04	50	40	10	0	0	90	0	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	44	9	9	2	0	79	12	129
2017	FI-01	29	39	11	18	3	0	68	21	38
2017	FI-02	27	52	12	6	3	0	79	9	33
2017	FI-03	42	40	11	6	0	0	82	6	35
2017	FI-04	45	49	0	0	6	0	94	6	16
2014	FI	37	48	9	3	3	0	85	6	118
2014	FI-01	35	47	9	6	3	0	82	9	34
2014	FI-02	41	38	10	3	7	0	79	10	29
2014	FI-03	39	45	13	3	0	0	84	3	38
2014	FI-04	33	67	0	0	0	0	100	0	15
2011	FI	41	43	12	4	1	0	83	5	155
2011	FI-01	40	36	16	7	2	0	76	9	58
2011	FI-02	41	47	9	3	0	0	88	3	32
2011	FI-03	40	47	11	2	0	0	87	2	47
2011	FI-04	44	44	6	0	6	0	89	6	18
2008	FI	40	44	7	6	3	1	84	9	101
2008	FI-01	33	45	9	9	3	0	79	12	33
2008	FI-02	26	52	7	7	4	4	81	12	27
2008	FI-03	52	35	6	3	3	0	87	6	31
2008	FI-04	60	40	0	0	0	0	100	0	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	45	6	9	2	84	10	129
2017	FI-01	29	50	10	8	3	79	10	38
2017	FI-02	33	42	9	15	0	76	15	33
2017	FI-03	48	46	3	3	0	94	3	35
2017	FI-04	51	37	0	6	6	88	12	16
2014	FI	48	37	8	3	3	86	7	118
2014	FI-01	41	35	12	6	6	77	12	34
2014	FI-02	52	38	0	3	7	90	10	29
2014	FI-03	53	32	13	3	0	84	3	38
2014	FI-04	53	47	0	0	0	100	0	15
2011	FI	48	44	3	4	1	92	5	155
2011	FI-01	43	43	3	9	2	86	10	58
2011	FI-02	50	44	6	0	0	94	0	32
2011	FI-03	53	45	2	0	0	98	0	47
2011	FI-04	44	44	0	6	6	89	11	18
2008	FI	53	36	4	4	3	89	7	101
2008	FI-01	52	33	0	9	6	85	15	33
2008	FI-02	48	37	11	4	0	85	4	27
2008	FI-03	58	35	3	0	3	94	3	31
2008	FI-04	60	40	0	0	0	100	0	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	46	14	11	7	2	1	68	18	129
2017	FI-01	22	26	18	21	8	3	3	50	30	38
2017	FI-02	24	51	18	3	0	3	0	78	3	33
2017	FI-03	11	55	11	11	11	0	0	66	23	35
2017	FI-04	31	55	0	8	6	0	0	86	14	16
2014	FI	30	41	12	9	5	3	0	73	15	118
2014	FI-01	21	47	12	12	3	6	0	72	16	34
2014	FI-02	38	31	7	17	7	0	0	69	24	29
2014	FI-03	29	47	11	3	8	3	0	78	11	38
2014	FI-04	47	27	27	0	0	0	0	73	0	15
2011	FI	39	39	8	10	2	3	0	79	12	155
2011	FI-01	34	38	10	12	3	2	0	74	16	58
2011	FI-02	47	31	13	6	0	3	0	81	6	32
2011	FI-03	40	45	2	11	0	2	0	87	11	47
2011	FI-04	33	39	11	6	6	6	0	76	12	18
2008	FI	36	39	9	10	5	1	0	76	15	100
2008	FI-01	39	33	12	6	9	0	0	73	15	33
2008	FI-02	27	54	8	12	0	0	0	81	12	26
2008	FI-03	29	35	10	16	6	3	0	67	23	31
2008	FI-04	70	30	0	0	0	0	0	100	0	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	37	15	13	13	1	1	58	27	129
2017	FI-01	24	16	21	21	16	3	0	41	37	38
2017	FI-02	18	39	9	21	12	0	0	58	33	33
2017	FI-03	14	55	11	3	14	0	3	71	18	35
2017	FI-04	24	57	6	0	13	0	0	81	13	16
2014	FI	24	36	15	9	8	3	4	65	19	118
2014	FI-01	12	27	29	12	6	9	6	45	21	34
2014	FI-02	17	34	7	17	17	0	7	56	37	29
2014	FI-03	32	45	16	3	5	0	0	76	8	38
2014	FI-04	47	40	0	0	7	0	7	93	7	15
2011	FI	30	32	12	10	14	2	1	63	25	155
2011	FI-01	24	26	12	17	17	2	2	52	36	58
2011	FI-02	41	25	6	3	22	3	0	68	26	32
2011	FI-03	34	40	15	4	4	2	0	76	9	47
2011	FI-04	17	39	11	17	11	0	6	59	29	18
2008	FI	28	37	11	14	10	1	0	65	24	101
2008	FI-01	33	18	15	18	15	0	0	52	33	33
2008	FI-02	22	48	11	11	4	4	0	73	15	27
2008	FI-03	23	42	10	16	10	0	0	65	26	31
2008	FI-04	40	50	0	0	10	0	0	90	10	10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	47	12	10	5	73	16	129
2017	FI-01	18	53	5	16	8	71	24	38
2017	FI-02	30	40	15	9	6	70	15	33
2017	FI-03	17	54	14	12	3	71	15	35
2017	FI-04	49	39	6	0	6	87	6	16
2014	FI	22	44	14	14	6	66	20	118
2014	FI-01	6	44	26	23	0	50	23	34
2014	FI-02	14	38	10	17	21	52	38	29
2014	FI-03	29	50	8	11	3	79	13	38
2014	FI-04	60	33	7	0	0	93	0	15
2011	FI	35	44	10	9	2	79	11	155
2011	FI-01	34	36	14	16	0	71	16	58
2011	FI-02	28	59	9	3	0	88	3	32
2011	FI-03	34	53	6	4	2	87	6	47
2011	FI-04	50	17	11	11	11	67	22	18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	33	13	12	5	2	70	17	129
2017	FI-01	34	29	8	18	8	3	65	27	38
2017	FI-02	43	36	9	6	3	3	81	9	33
2017	FI-03	23	48	11	15	3	0	71	18	35
2017	FI-04	55	18	14	6	6	0	73	12	16
2014	FI	32	41	18	6	3	0	73	9	118
2014	FI-01	23	44	29	3	0	0	68	3	34
2014	FI-02	24	28	24	14	10	0	52	24	29
2014	FI-03	39	45	8	5	3	0	84	8	38
2014	FI-04	53	40	7	0	0	0	93	0	15

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	40	16	10	4	70	14	128
2017	FI-01	29	40	8	10	13	69	24	38
2017	FI-02	41	37	19	3	0	78	3	32
2017	FI-03	17	54	12	17	0	71	17	35
2017	FI-04	43	24	20	13	0	67	13	16
2014	FI	30	42	12	9	6	73	15	118
2014	FI-01	26	53	12	9	0	79	9	34
2014	FI-02	24	41	10	7	17	66	24	29
2014	FI-03	29	42	13	13	3	71	16	38
2014	FI-04	60	20	7	7	7	80	13	15
2011	FI	31	50	10	7	2	82	8	153
2011	FI-01	29	52	7	10	2	81	12	58
2011	FI-02	42	32	23	3	0	74	3	31
2011	FI-03	28	64	6	0	2	91	2	47
2011	FI-04	29	41	6	18	6	71	24	17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	46	20	8	4	2	2	67	12	129
2017	FI-01	13	36	24	13	3	5	5	55	18	38
2017	FI-02	12	51	24	6	3	3	0	66	9	33
2017	FI-03	17	63	11	3	6	0	0	80	9	35
2017	FI-04	43	24	13	14	6	0	0	67	20	16

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	41	12	13	8	0	67	21	129
2017	FI-01	24	40	10	16	10	0	63	26	38
2017	FI-02	46	27	15	12	0	0	73	12	33
2017	FI-03	11	54	15	9	11	0	65	20	35
2017	FI-04	31	24	6	27	12	0	55	39	16
2014	FI	35	34	14	11	5	1	70	16	117
2014	FI-01	27	33	27	6	3	3	63	9	33
2014	FI-02	34	31	10	17	7	0	66	24	29
2014	FI-03	42	34	11	5	8	0	76	13	38
2014	FI-04	40	40	0	20	0	0	80	20	15
2011	FI	43	39	9	6	2	0	83	8	155
2011	FI-01	41	38	12	7	2	0	79	9	58
2011	FI-02	50	34	13	0	3	0	84	3	32
2011	FI-03	43	45	4	9	0	0	87	9	47
2011	FI-04	39	39	6	11	6	0	78	17	18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	31	11	9	9	2	3	70	19	129
2017	FI-01	29	34	8	16	8	3	3	67	25	38
2017	FI-02	58	21	9	3	0	3	6	87	3	33
2017	FI-03	29	38	17	6	11	0	0	66	17	35
2017	FI-04	18	31	13	12	20	0	6	52	35	16
2014	FI	36	30	11	14	7	1	3	68	21	118
2014	FI-01	35	29	9	21	0	0	6	69	22	34
2014	FI-02	34	31	10	3	17	0	3	68	21	29
2014	FI-03	39	29	11	16	5	0	0	68	21	38
2014	FI-04	33	27	13	13	7	7	0	64	21	15
2011	FI	52	22	8	8	6	1	4	77	14	155
2011	FI-01	55	22	5	9	3	2	3	82	13	58
2011	FI-02	50	31	3	6	6	0	3	84	13	32
2011	FI-03	51	13	15	6	9	0	6	68	16	47
2011	FI-04	44	28	11	11	6	0	0	72	17	18
2008	FI	47	30	11	8	4	0	1	77	12	101
2008	FI-01	61	36	3	0	0	0	0	97	0	33
2008	FI-02	44	30	19	4	4	0	0	74	7	27
2008	FI-03	35	26	13	16	10	0	0	61	26	31
2008	FI-04	40	20	10	20	0	0	10	67	22	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	43	19	8	6	67	14	129
2017	FI-01	26	53	8	8	5	79	13	38
2017	FI-02	36	40	18	3	3	76	6	33
2017	FI-03	17	38	31	9	6	55	14	35
2017	FI-04	18	18	26	19	18	37	37	16
2014	FI	30	37	15	10	8	67	18	118
2014	FI-01	41	38	9	9	3	79	12	34
2014	FI-02	38	34	17	3	7	72	10	29
2014	FI-03	18	39	18	13	11	58	24	38
2014	FI-04	20	40	13	13	13	60	27	15
2011	FI	32	36	23	7	2	68	9	155
2011	FI-01	43	34	16	5	2	78	7	58
2011	FI-02	34	25	28	13	0	59	13	32
2011	FI-03	21	45	26	9	0	66	9	47
2011	FI-04	22	39	28	0	11	61	11	18
2008	FI	24	39	22	11	5	62	16	101
2008	FI-01	33	36	18	6	6	70	12	33
2008	FI-02	26	52	22	0	0	78	0	27
2008	FI-03	16	26	32	19	6	42	26	31
2008	FI-04	10	50	0	30	10	60	40	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	30	7	9	12	2	2	71	21	129
2017	FI-01	43	34	10	8	5	0	0	76	13	38
2017	FI-02	33	39	3	3	18	0	3	75	22	33
2017	FI-03	31	26	9	9	11	9	6	67	23	35
2017	FI-04	49	18	6	14	12	0	0	67	27	16
2014	FI	42	24	7	13	8	3	3	71	22	118
2014	FI-01	35	26	6	15	15	3	0	64	30	34
2014	FI-02	52	17	7	14	7	3	0	71	21	29
2014	FI-03	50	13	11	13	3	5	5	71	18	38
2014	FI-04	27	47	0	7	7	0	13	85	15	15
2011	FI	56	26	5	4	4	1	4	86	8	155
2011	FI-01	55	28	3	5	5	2	2	86	11	58
2011	FI-02	66	22	3	6	0	0	3	90	6	32
2011	FI-03	57	23	9	2	4	0	4	84	7	47
2011	FI-04	39	39	6	0	6	0	11	88	6	18

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	37	27	36	129
2017	FI-01	47	31	22	38
2017	FI-02	33	15	51	33
2017	FI-03	31	37	32	35
2017	FI-04	37	18	45	16
2014	FI	33	35	32	118
2014	FI-01	38	26	35	34
2014	FI-02	38	28	34	29
2014	FI-03	29	42	29	38
2014	FI-04	27	47	27	15
2011	FI	30	40	30	155
2011	FI-01	31	29	40	58
2011	FI-02	25	50	25	32
2011	FI-03	30	45	26	47
2011	FI-04	39	44	17	18

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	6	27	48	6	8	4	48
2017	FI-01	6	17	50	6	17	6	18
2017	FI-02	9	64	18	0	0	9	11
2017	FI-03	0	27	73	0	0	0	11
2014	FI	13	18	44	10	9999	15	39
2014	FI-01	8	15	54	8	9999	15	13
2014	FI-02	9	27	27	18	9999	18	11
2014	FI-03	18	18	45	9	9999	9	11
2011	FI	13	34	45	2	9999	6	47
2011	FI-01	6	39	50	0	9999	6	18
2011	FI-03	14	29	50	0	9999	7	14

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	39	13	5	4	1	78	9	129
2017	FI-01	37	34	18	5	5	0	71	10	38
2017	FI-02	33	42	15	3	3	3	78	6	33
2017	FI-03	25	60	9	6	0	0	85	6	35
2017	FI-04	61	18	14	0	6	0	79	6	16
2014	FI	35	44	13	5	3	1	80	8	118
2014	FI-01	32	33	26	6	0	3	67	6	34
2014	FI-02	31	41	17	3	7	0	72	10	29
2014	FI-03	29	61	3	5	3	0	89	8	38
2014	FI-04	60	33	0	7	0	0	93	7	15
2011	FI	40	46	6	7	1	0	86	8	155
2011	FI-01	40	48	3	9	0	0	88	9	58
2011	FI-02	44	41	9	6	0	0	84	6	32
2011	FI-03	38	49	6	6	0	0	87	6	47
2011	FI-04	39	44	6	6	6	0	83	11	18
2008	FI	42	39	8	8	2	2	82	10	101
2008	FI-01	42	39	9	6	3	0	82	9	33
2008	FI-02	37	33	11	11	0	7	76	12	27
2008	FI-03	35	48	6	6	3	0	84	10	31
2008	FI-04	70	20	0	10	0	0	90	10	10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	41	24	9	2	0	0	65	12	129
2017	FI-01	29	35	29	5	3	0	0	64	8	38
2017	FI-02	21	39	33	6	0	0	0	61	6	33
2017	FI-03	17	46	20	17	0	0	0	63	17	35
2017	FI-04	37	39	6	6	12	0	0	75	19	16
2014	FI	20	45	18	13	2	2	1	67	15	118
2014	FI-01	9	56	21	9	0	3	3	69	9	34
2014	FI-02	17	41	10	24	7	0	0	59	31	29
2014	FI-03	26	45	21	5	0	3	0	73	5	38
2014	FI-04	40	33	13	13	0	0	0	73	13	15
2011	FI	21	51	19	6	1	1	0	73	7	154
2011	FI-01	28	49	14	7	0	2	0	79	7	57
2011	FI-02	16	44	31	3	3	3	0	61	6	32
2011	FI-03	13	57	21	9	0	0	0	70	9	47
2011	FI-04	28	56	11	0	6	0	0	83	6	18

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	26	39	11	5	0	2	17	43	128
2017	FI-01	5	35	30	16	11	0	3	28	41	37
2017	FI-02	18	18	46	9	3	0	6	13	39	33
2017	FI-03	20	23	46	9	3	0	0	11	43	35
2017	FI-04	20	31	37	6	6	0	0	12	51	16
2014	FI	11	32	40	11	4	1	1	16	43	117
2014	FI-01	18	30	30	12	6	0	3	19	50	33
2014	FI-02	7	28	45	14	3	3	0	18	36	29
2014	FI-03	11	34	42	11	3	0	0	13	45	38
2014	FI-04	0	33	53	7	7	0	0	13	33	15
2011	FI	19	29	30	14	5	1	3	20	49	155
2011	FI-01	19	22	34	17	5	0	2	23	42	58
2011	FI-02	6	28	38	19	3	3	3	23	37	32
2011	FI-03	23	34	19	11	9	0	4	20	60	47
2011	FI-04	28	39	28	6	0	0	0	6	67	18
2008	FI	15	27	46	9	3	0	0	12	42	100
2008	FI-01	9	21	52	15	3	0	0	18	30	33
2008	FI-02	19	35	31	8	8	0	0	15	54	26
2008	FI-03	23	16	55	6	0	0	0	6	39	31
2008	FI-04	0	60	40	0	0	0	0	0	60	10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	30	23	18	9	3	1	28	47	127
2017	FI-01	19	16	27	19	13	3	3	35	37	37
2017	FI-02	15	27	27	15	9	6	0	26	45	33
2017	FI-03	14	38	26	15	6	0	0	21	52	34
2017	FI-04	14	49	6	18	12	0	0	31	63	16
2014	FI	8	25	40	19	5	2	1	24	35	118
2014	FI-01	6	26	44	12	6	3	3	19	34	34
2014	FI-02	14	28	38	14	3	3	0	18	43	29
2014	FI-03	11	26	34	26	3	0	0	29	37	38
2014	FI-04	0	20	40	27	13	0	0	40	20	15
2011	FI	7	21	38	22	8	2	3	31	29	154
2011	FI-01	9	14	38	29	9	0	2	39	23	58
2011	FI-02	10	23	32	16	10	6	3	29	36	31
2011	FI-03	0	28	40	17	9	2	4	27	30	47
2011	FI-04	17	22	39	22	0	0	0	22	39	18
2008	FI	16	29	33	13	8	0	1	21	45	100
2008	FI-01	18	21	30	18	12	0	0	30	39	33
2008	FI-02	12	35	27	12	12	0	4	24	48	26
2008	FI-03	16	35	35	10	3	0	0	13	52	31
2008	FI-04	20	20	50	10	0	0	0	10	40	10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	33	28	9	5	2	2	15	56	128
2017	FI-01	27	32	19	5	8	5	3	15	64	37
2017	FI-02	12	33	33	12	3	3	3	16	48	33
2017	FI-03	20	31	31	15	3	0	0	18	51	35
2017	FI-04	26	31	37	6	0	0	0	6	57	16
2014	FI	19	25	35	14	4	3	1	18	46	118
2014	FI-01	32	21	29	3	6	6	3	10	58	34
2014	FI-02	14	14	41	24	3	3	0	29	29	29
2014	FI-03	16	32	37	11	5	0	0	16	47	38
2014	FI-04	7	33	33	27	0	0	0	27	40	15
2011	FI	12	25	41	14	6	0	3	21	37	155
2011	FI-01	16	21	36	17	7	0	3	25	38	58
2011	FI-02	3	25	41	19	9	0	3	29	29	32
2011	FI-03	11	34	38	9	6	0	2	15	46	47
2011	FI-04	17	11	67	6	0	0	0	6	28	18
2008	FI	16	18	41	16	6	0	3	23	35	100
2008	FI-01	18	9	39	21	9	0	3	31	28	33
2008	FI-02	8	19	46	15	8	0	4	24	28	26
2008	FI-03	23	19	39	13	3	0	3	17	43	31
2008	FI-04	10	40	40	10	0	0	0	10	50	10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	21	41	12	5	0	2	17	42	127
2017	FI-01	16	11	41	21	5	0	5	28	28	37
2017	FI-02	18	12	52	15	3	0	0	18	30	33
2017	FI-03	17	27	47	3	6	0	0	9	44	34
2017	FI-04	39	37	18	6	0	0	0	6	76	16
2014	FI	17	23	41	11	5	1	2	17	41	118
2014	FI-01	12	15	47	9	9	3	6	19	29	34
2014	FI-02	17	21	34	21	7	0	0	28	38	29
2014	FI-03	18	26	45	8	3	0	0	11	45	38
2014	FI-04	13	40	40	7	0	0	0	7	53	15
2011	FI	17	18	35	18	7	1	3	26	37	155
2011	FI-01	12	16	29	21	16	0	7	39	30	58
2011	FI-02	9	16	44	25	3	3	0	29	26	32
2011	FI-03	26	17	38	15	2	0	2	17	43	47
2011	FI-04	28	33	33	6	0	0	0	6	61	18
2008	FI	12	22	36	23	7	0	0	30	34	100
2008	FI-01	6	6	27	48	12	0	0	61	12	33
2008	FI-02	8	12	58	12	12	0	0	23	19	26
2008	FI-03	16	39	32	13	0	0	0	13	55	31
2008	FI-04	30	50	20	0	0	0	0	0	80	10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	28	28	11	6	1	2	18	54	128
2017	FI-01	30	13	35	11	5	3	3	17	46	37
2017	FI-02	21	33	21	18	3	0	3	22	56	33
2017	FI-03	17	40	35	6	3	0	0	9	57	35
2017	FI-04	39	12	24	6	18	0	0	24	51	16
2014	FI	27	28	28	9	5	1	2	15	57	118
2014	FI-01	21	38	21	3	9	3	6	13	65	34
2014	FI-02	31	17	24	21	7	0	0	28	48	29
2014	FI-03	32	26	32	8	3	0	0	11	58	38
2014	FI-04	13	33	47	7	0	0	0	7	47	15
2011	FI	20	26	31	19	3	0	2	22	47	155
2011	FI-01	17	21	28	26	5	0	3	32	39	58
2011	FI-02	22	25	34	19	0	0	0	19	47	32
2011	FI-03	21	32	28	15	2	0	2	17	54	47
2011	FI-04	22	28	44	6	0	0	0	6	50	18
2008	FI	25	30	28	7	8	1	1	15	56	100
2008	FI-01	18	15	33	12	15	3	3	29	35	33
2008	FI-02	15	38	27	12	8	0	0	19	54	26
2008	FI-03	35	35	26	0	3	0	0	3	71	31
2008	FI-04	40	40	20	0	0	0	0	0	80	10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	27	29	11	7	2	1	18	52	128
2017	FI-01	30	19	25	11	11	3	3	23	51	37
2017	FI-02	24	30	30	9	3	3	0	12	56	33
2017	FI-03	14	31	40	6	9	0	0	14	45	35
2017	FI-04	27	37	18	12	6	0	0	18	63	16
2014	FI	15	17	33	19	11	3	1	32	34	118
2014	FI-01	15	21	26	21	9	6	3	32	39	34
2014	FI-02	17	14	38	14	14	3	0	29	32	29
2014	FI-03	16	18	34	21	11	0	0	32	34	38
2014	FI-04	7	13	40	20	13	7	0	36	21	15
2011	FI	11	23	33	26	6	0	1	32	34	155
2011	FI-01	9	28	26	33	5	0	0	38	36	58
2011	FI-02	19	25	25	28	3	0	0	31	44	32
2011	FI-03	11	15	45	19	9	0	2	28	26	47
2011	FI-04	6	28	39	22	6	0	0	28	33	18
2008	FI	25	31	24	17	2	1	0	19	57	100
2008	FI-01	30	27	18	15	6	3	0	22	59	33
2008	FI-02	19	31	27	23	0	0	0	23	50	26
2008	FI-03	26	32	26	16	0	0	0	16	58	31
2008	FI-04	20	40	30	10	0	0	0	10	60	10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	25	39	5	5	3	2	11	48	129
2017	FI-01	26	24	29	5	8	5	3	14	54	38
2017	FI-02	18	24	43	6	3	3	3	10	45	33
2017	FI-03	14	26	46	9	3	3	0	12	41	35
2017	FI-04	32	31	37	0	0	0	0	0	63	16
2014	FI	14	22	41	14	7	2	2	21	37	118
2014	FI-01	15	23	35	9	9	3	6	19	42	34
2014	FI-02	14	28	24	21	10	3	0	32	43	29
2014	FI-03	16	16	50	16	3	0	0	18	32	38
2014	FI-04	0	27	60	7	7	0	0	13	27	15

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	39	9	7	9	1	0	75	16	129
2017	FI-01	40	31	5	5	16	3	0	73	22	38
2017	FI-02	33	45	6	6	9	0	0	79	15	33
2017	FI-03	31	40	15	11	3	0	0	71	14	35
2017	FI-04	32	43	6	6	12	0	0	75	18	16
2014	FI	45	34	7	8	4	1	1	80	13	118
2014	FI-01	35	38	3	12	6	3	3	78	19	34
2014	FI-02	41	24	14	14	7	0	0	66	21	29
2014	FI-03	50	39	5	3	3	0	0	89	5	38
2014	FI-04	67	27	0	7	0	0	0	93	7	15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	42	7	9	2	81	12	129
2017	FI-01	26	48	10	13	3	74	16	38
2017	FI-02	49	30	6	12	3	79	15	33
2017	FI-03	42	40	9	6	3	83	9	35
2017	FI-04	45	49	0	6	0	94	6	16
2014	FI	46	34	9	7	4	80	11	118
2014	FI-01	35	32	21	6	6	68	12	34
2014	FI-02	41	28	7	17	7	69	24	29
2014	FI-03	53	39	5	0	3	92	3	38
2014	FI-04	67	33	0	0	0	100	0	15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	40	15	6	2	2	77	8	129
2017	FI-01	32	36	18	8	0	5	72	8	38
2017	FI-02	46	30	15	9	0	0	76	9	33
2017	FI-03	28	52	14	3	3	0	80	6	35
2017	FI-04	43	45	6	0	6	0	88	6	16
2014	FI	38	44	9	2	2	5	87	4	118
2014	FI-01	35	44	12	0	0	9	87	0	34
2014	FI-02	45	28	10	7	7	3	75	14	29
2014	FI-03	32	55	8	0	0	5	92	0	38
2014	FI-04	53	40	7	0	0	0	93	0	15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	43	13	3	2	2	81	5	129
2017	FI-01	43	31	13	8	3	3	76	11	38
2017	FI-02	49	33	15	3	0	0	82	3	33
2017	FI-03	29	54	11	0	3	3	85	3	35
2017	FI-04	24	63	6	0	6	0	88	6	16
2014	FI	41	52	2	3	2	1	93	5	118
2014	FI-01	35	53	3	6	0	3	91	6	34
2014	FI-02	41	45	0	7	7	0	86	14	29
2014	FI-03	39	58	3	0	0	0	97	0	38
2014	FI-04	60	40	0	0	0	0	100	0	15
2011	FI	39	43	9	5	3	1	83	8	155
2011	FI-01	36	45	9	10	0	0	81	10	58
2011	FI-02	41	31	13	6	3	6	77	10	32
2011	FI-03	36	49	11	0	4	0	85	4	47
2011	FI-04	56	39	0	0	6	0	94	6	18

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	45	8	5	1	1	85	6	129
2017	FI-01	32	50	8	8	0	3	84	8	38
2017	FI-02	58	33	9	0	0	0	91	0	33
2017	FI-03	31	49	11	9	0	0	80	9	35
2017	FI-04	43	45	6	0	6	0	88	6	16
2014	FI	52	39	3	5	1	0	91	6	118
2014	FI-01	50	44	6	0	0	0	94	0	34
2014	FI-02	59	21	3	14	3	0	79	17	29
2014	FI-03	50	47	3	0	0	0	97	0	38
2014	FI-04	53	40	0	7	0	0	93	7	15
2011	FI	45	43	7	3	2	0	88	5	155
2011	FI-01	52	36	10	2	0	0	88	2	58
2011	FI-02	41	44	9	3	3	0	84	6	32
2011	FI-03	36	53	4	4	2	0	89	6	47
2011	FI-04	56	39	0	0	6	0	94	6	18
2008	FI	37	35	18	6	4	1	72	10	101
2008	FI-01	39	30	18	6	3	3	72	9	33
2008	FI-02	41	30	19	11	0	0	70	11	27
2008	FI-03	23	48	16	3	10	0	71	13	31
2008	FI-04	60	20	20	0	0	0	80	0	10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	38	13	13	9	5	5	61	24	129
2017	FI-01	26	23	14	13	13	5	5	55	29	38
2017	FI-02	12	43	18	6	6	6	9	64	14	33
2017	FI-03	11	42	14	18	9	6	0	57	28	35
2017	FI-04	12	43	6	21	12	0	6	59	35	16
2014	FI	36	30	10	9	7	3	5	72	17	118
2014	FI-01	29	32	9	12	6	6	6	70	20	34
2014	FI-02	28	31	7	10	21	0	3	61	32	29
2014	FI-03	34	32	13	11	0	3	8	74	12	38
2014	FI-04	73	20	7	0	0	0	0	93	0	15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	43	19	4	2	5	75	6	128
2017	FI-01	21	32	23	8	0	16	63	9	38
2017	FI-02	33	45	18	3	0	0	79	3	33
2017	FI-03	28	49	17	3	3	0	77	6	35
2017	FI-04	31	51	12	0	6	0	82	6	16
2014	FI	25	48	14	4	1	7	79	5	118
2014	FI-01	23	44	18	6	0	9	74	6	34
2014	FI-02	14	48	21	7	3	7	67	11	29
2014	FI-03	29	58	5	3	0	5	92	3	38
2014	FI-04	47	40	13	0	0	0	87	0	15
2011	FI	20	55	17	3	1	5	78	4	155
2011	FI-01	21	55	14	7	2	2	77	9	58
2011	FI-02	28	34	25	0	0	13	71	0	32
2011	FI-03	15	64	15	0	2	4	82	2	47
2011	FI-04	17	67	17	0	0	0	83	0	18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	40	12	15	4	7	0	67	20	129
2017	FI-01	24	29	8	21	5	13	0	60	31	38
2017	FI-02	21	40	12	18	3	6	0	65	23	33
2017	FI-03	14	48	17	12	6	3	0	64	18	35
2017	FI-04	24	63	6	6	0	0	0	88	6	16
2014	FI	24	49	10	7	5	4	1	77	12	118
2014	FI-01	23	50	12	6	3	6	0	78	9	34
2014	FI-02	28	34	10	7	14	3	3	67	22	29
2014	FI-03	18	58	8	8	3	5	0	81	11	38
2014	FI-04	33	47	13	7	0	0	0	80	7	15
2011	FI	26	42	12	12	3	3	3	72	16	155
2011	FI-01	21	36	17	14	5	2	5	61	20	58
2011	FI-02	22	44	9	22	0	3	0	68	23	32
2011	FI-03	28	47	11	6	2	4	2	80	9	47
2011	FI-04	50	44	0	0	6	0	0	94	6	18
2008	FI	26	39	5	9	14	7	1	70	25	101
2008	FI-01	30	36	9	6	9	6	3	73	17	33
2008	FI-02	22	41	4	15	11	7	0	68	28	27
2008	FI-03	19	42	3	10	23	3	0	63	33	31
2008	FI-04	40	30	0	0	10	20	0	88	13	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	30	19	21	5	6	2	51	29	129
2017	FI-01	16	26	27	21	3	8	0	45	26	38
2017	FI-02	18	30	21	24	0	6	0	52	26	33
2017	FI-03	14	31	11	23	11	6	3	50	38	35
2017	FI-04	18	39	12	12	12	6	0	61	26	16
2014	FI	17	32	20	15	7	7	2	54	24	118
2014	FI-01	9	38	18	26	3	6	0	50	31	34
2014	FI-02	17	21	28	10	14	7	3	42	27	29
2014	FI-03	21	32	24	5	8	8	3	59	15	38
2014	FI-04	27	40	7	20	0	7	0	71	21	15
2011	FI	15	43	12	16	5	8	1	64	23	155
2011	FI-01	12	34	14	21	3	14	2	55	29	58
2011	FI-02	25	28	13	19	6	9	0	59	28	32
2011	FI-03	11	55	11	15	4	4	0	69	20	47
2011	FI-04	22	61	11	0	6	0	0	83	6	18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	18	20	19	15	16	3	33	41	129
2017	FI-01	13	18	14	16	21	13	5	39	45	38
2017	FI-02	9	21	18	15	12	24	0	40	36	33
2017	FI-03	3	20	35	23	9	9	3	25	35	35
2017	FI-04	18	6	12	20	18	19	6	32	51	16
2014	FI	10	22	19	20	12	13	4	39	39	118
2014	FI-01	9	21	35	9	15	9	3	34	27	34
2014	FI-02	3	21	17	24	10	17	7	32	45	29
2014	FI-03	16	24	11	26	13	8	3	44	44	38
2014	FI-04	13	27	7	20	7	20	7	55	36	15
2011	FI	8	24	21	14	12	18	4	41	32	155
2011	FI-01	10	19	26	16	10	16	3	36	32	58
2011	FI-02	3	16	13	9	22	31	6	30	50	32
2011	FI-03	9	34	17	17	9	11	4	50	30	47
2011	FI-04	11	28	28	6	6	22	0	50	14	18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	51	8	10	4	78	14	129
2017	FI-01	29	45	8	13	5	74	18	38
2017	FI-02	30	54	12	0	3	85	3	33
2017	FI-03	23	46	9	17	6	69	23	35
2017	FI-04	37	57	0	6	0	94	6	16
2014	FI	38	50	5	5	2	88	7	118
2014	FI-01	35	47	12	6	0	82	6	34
2014	FI-02	45	38	0	10	7	83	17	29
2014	FI-03	34	61	5	0	0	95	0	38
2014	FI-04	47	53	0	0	0	100	0	15
2011	FI	42	50	2	5	1	92	6	155
2011	FI-01	45	50	2	3	0	95	3	58
2011	FI-02	44	44	3	9	0	88	9	32
2011	FI-03	38	53	2	4	2	91	6	47
2011	FI-04	39	50	0	6	6	89	11	18
2008	FI	49	43	2	6	1	91	7	101
2008	FI-01	58	36	0	6	0	94	6	33
2008	FI-02	48	44	0	7	0	93	7	27
2008	FI-03	35	52	6	3	3	87	6	31
2008	FI-04	60	30	0	10	0	90	10	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	33	11	9	11	70	19	129
2017	FI-01	35	37	5	10	13	71	23	38
2017	FI-02	36	37	18	6	3	73	9	33
2017	FI-03	37	35	9	6	14	71	20	35
2017	FI-04	37	18	13	20	12	55	32	16
2014	FI	45	39	7	7	3	84	9	118
2014	FI-01	50	38	3	6	3	88	9	34
2014	FI-02	48	38	3	7	3	86	10	29
2014	FI-03	39	37	13	11	0	76	11	38
2014	FI-04	47	40	7	0	7	87	7	15
2011	FI	44	42	8	6	1	85	6	154
2011	FI-01	38	48	7	5	2	86	7	58
2011	FI-02	47	31	13	9	0	78	9	32
2011	FI-03	51	38	6	4	0	89	4	47
2011	FI-04	35	47	12	6	0	82	6	17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	35	12	8	2	78	10	128
2017	FI-01	36	46	11	5	3	81	8	37
2017	FI-02	46	36	12	6	0	82	6	33
2017	FI-03	43	34	11	9	3	77	11	35
2017	FI-04	55	20	6	13	6	75	19	16
2014	FI	47	41	8	3	2	88	4	118
2014	FI-01	41	53	3	3	0	94	3	34
2014	FI-02	45	34	10	3	7	79	10	29
2014	FI-03	50	37	11	3	0	87	3	38
2014	FI-04	67	27	7	0	0	93	0	15

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	65	23	4	4	3	1	0	89	7	129
2017	FI-01	69	23	0	8	0	0	0	92	8	38
2017	FI-02	58	27	9	3	3	0	0	85	6	33
2017	FI-03	68	26	3	0	3	0	0	94	3	35
2017	FI-04	63	19	6	6	6	0	0	82	12	16
2014	FI	64	25	7	3	0	0	0	90	3	118
2014	FI-01	65	33	3	0	0	0	0	97	0	34
2014	FI-02	66	21	7	7	0	0	0	86	7	29
2014	FI-03	63	26	8	3	0	0	0	89	3	38
2014	FI-04	67	20	7	7	0	0	0	87	7	15
2011	FI	66	25	5	3	1	0	1	92	4	155
2011	FI-01	72	21	3	2	0	0	2	95	2	58
2011	FI-02	59	25	6	9	0	0	0	84	9	32
2011	FI-03	70	26	4	0	0	0	0	96	0	47
2011	FI-04	50	33	6	6	6	0	0	83	11	18
2008	FI	70	18	5	7	0	0	0	88	7	101
2008	FI-01	82	12	3	3	0	0	0	94	3	33
2008	FI-02	59	26	7	7	0	0	0	85	7	27
2008	FI-03	71	13	6	10	0	0	0	84	10	31
2008	FI-04	60	30	0	10	0	0	0	90	10	10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	17	11	13	5	1	70	19	129
2017	FI-01	63	13	8	10	3	3	78	14	38
2017	FI-02	51	15	15	12	6	0	67	18	33
2017	FI-03	48	23	11	11	6	0	71	17	35
2017	FI-04	37	20	12	25	6	0	57	31	16
2014	FI	54	19	5	16	5	0	74	21	118
2014	FI-01	56	21	6	9	9	0	77	18	34
2014	FI-02	45	21	3	24	7	0	66	31	29
2014	FI-03	53	21	5	18	3	0	74	21	38
2014	FI-04	73	13	0	13	0	0	87	13	15
2011	FI	54	21	5	15	5	1	75	21	155
2011	FI-01	66	10	5	12	5	2	77	18	58
2011	FI-02	44	25	6	22	3	0	69	25	32
2011	FI-03	55	26	4	13	2	0	81	15	47
2011	FI-04	28	33	0	22	17	0	61	39	18
2008	FI	57	18	5	9	10	1	76	19	101
2008	FI-01	70	12	6	3	6	3	84	9	33
2008	FI-02	48	30	4	11	7	0	78	19	27
2008	FI-03	58	13	6	6	16	0	71	23	31
2008	FI-04	40	20	0	30	10	0	60	40	10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	25	8	10	5	2	76	16	129
2017	FI-01	55	18	5	13	3	6	78	17	38
2017	FI-02	55	15	9	15	6	0	70	21	33
2017	FI-03	45	40	6	3	6	0	86	9	35
2017	FI-04	37	39	13	6	6	0	75	12	16
2014	FI	59	25	4	7	5	1	84	12	118
2014	FI-01	65	15	6	12	3	0	79	15	34
2014	FI-02	48	31	7	3	7	3	82	11	29
2014	FI-03	53	29	3	8	8	0	82	16	38
2014	FI-04	80	20	0	0	0	0	100	0	15
2011	FI	62	16	7	9	3	3	81	12	154
2011	FI-01	67	9	9	5	2	9	83	8	58
2011	FI-02	53	22	9	13	3	0	75	16	32
2011	FI-03	62	23	4	9	2	0	85	11	47
2011	FI-04	59	12	6	18	6	0	71	24	17
2008	FI	57	16	11	6	5	5	77	11	101
2008	FI-01	64	12	12	3	0	9	83	3	33
2008	FI-02	52	22	11	7	4	4	77	12	27
2008	FI-03	58	16	10	6	10	0	74	16	31
2008	FI-04	50	10	10	10	10	10	67	22	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	20	4	2	2	3	92	4	129
2017	FI-01	68	13	5	3	3	8	89	6	38
2017	FI-02	79	15	6	0	0	0	94	0	33
2017	FI-03	65	26	3	0	3	3	94	3	35
2017	FI-04	67	33	0	0	0	0	100	0	16
2014	FI	78	15	1	2	3	2	95	4	117
2014	FI-01	74	9	0	6	9	3	85	15	34
2014	FI-02	79	21	0	0	0	0	100	0	29
2014	FI-03	73	22	3	0	0	3	97	0	37
2014	FI-04	93	7	0	0	0	0	100	0	15
2011	FI	75	17	1	1	3	3	95	3	154
2011	FI-01	83	7	0	0	2	9	98	2	58
2011	FI-02	59	28	3	3	6	0	88	9	32
2011	FI-03	77	21	2	0	0	0	98	0	47
2011	FI-04	76	18	0	0	6	0	94	6	17
2008	FI	78	6	4	3	2	7	90	5	100
2008	FI-01	84	0	3	3	0	9	93	3	32
2008	FI-02	74	11	4	0	7	4	88	8	27
2008	FI-03	77	6	3	6	0	6	90	7	31
2008	FI-04	70	10	10	0	0	10	89	0	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	35	11	8	5	1	3	76	13	129
2017	FI-01	45	26	5	5	5	3	11	82	12	38
2017	FI-02	36	33	15	9	6	0	0	70	15	33
2017	FI-03	34	46	14	3	3	0	0	80	6	35
2017	FI-04	24	45	6	19	6	0	0	69	25	16
2014	FI	44	26	10	9	4	2	4	75	14	118
2014	FI-01	38	23	12	9	9	3	6	68	19	34
2014	FI-02	41	24	10	10	3	3	7	73	15	29
2014	FI-03	45	29	11	11	3	0	3	76	14	38
2014	FI-04	67	27	7	0	0	0	0	93	0	15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	26	6	5	5	5	2	83	11	129
2017	FI-01	48	23	5	5	8	3	8	79	15	38
2017	FI-02	43	33	9	6	0	9	0	83	7	33
2017	FI-03	60	26	9	0	6	0	0	86	6	35
2017	FI-04	55	26	0	6	6	6	0	87	13	16
2014	FI	57	33	5	2	0	2	2	93	2	118
2014	FI-01	50	35	6	3	0	3	3	91	3	34
2014	FI-02	59	38	0	3	0	0	0	97	3	29
2014	FI-03	55	34	8	0	0	0	3	92	0	38
2014	FI-04	73	13	7	0	0	7	0	93	0	15
2011	FI	69	19	6	2	1	2	1	91	3	155
2011	FI-01	74	12	7	2	0	3	2	91	2	58
2011	FI-02	66	25	3	3	3	0	0	91	6	32
2011	FI-03	70	23	6	0	0	0	0	94	0	47
2011	FI-04	56	22	6	6	6	6	0	82	12	18
2008	FI	67	20	7	4	0	0	2	89	4	101
2008	FI-01	70	15	9	3	0	0	3	88	3	33
2008	FI-02	67	19	7	7	0	0	0	85	7	27
2008	FI-03	65	29	6	0	0	0	0	94	0	31
2008	FI-04	70	10	0	10	0	0	10	89	11	10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	14	86	129
2017	FI-01	16	84	38
2017	FI-03	22	78	35
2014	FI	17	83	118
2014	FI-01	18	82	34
2014	FI-02	21	79	29
2014	FI-03	13	87	38

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	32	19
2014	FI	35	20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	68	19
2014	FI	70	20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FI	0	19
2014	FI	0	20

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	19
2014	FI	0	20

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	FI	0	20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	FI	0	20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	0	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FI	37	19
2014	FI	50	20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FI	63	19
2014	FI	75	20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FI	37	19
2014	FI	55	20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FI	26	19
2014	FI	35	20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FI	43	19
2014	FI	40	20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	63	19
2014	FI	50	20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	32	19
2014	FI	30	20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2014	FI	0	20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FI	0	19

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	FI	0	20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FI	43	19
2014	FI	45	20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2014	FI	40	20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	63	19
2014	FI	55	20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FI	26	19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	FI	0	20

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	FI	0	20

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	28	18
2014	FI	25	20

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FI	0	18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	FI	25	20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	0	18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	39	18
2014	FI	35	20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI	0	18
2014	FI	0	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	45	18
2014	FI	55	20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI	0	18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	85	15	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	14	23	4	6	38	6	41	18	129
2017	FI-01	13	13	21	10	13	27	3	37	33	38
2017	FI-02	6	15	21	3	3	36	15	44	13	33
2017	FI-03	9	14	35	0	3	37	3	37	5	35
2017	FI-04	12	18	8	0	6	55	0	68	14	16
2014	FI	10	14	19	5	4	38	10	46	18	118
2014	FI-01	15	15	15	6	0	41	9	59	12	34
2014	FI-02	7	3	14	10	14	41	10	21	50	29
2014	FI-03	5	21	24	3	3	34	11	48	10	38
2014	FI-04	20	13	27	0	0	27	13	56	0	15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	40	21	6	4	14	0	64	12	129
2017	FI-01	13	39	18	10	8	11	0	59	20	38
2017	FI-02	21	30	24	3	3	18	0	63	7	33
2017	FI-03	11	45	23	3	3	14	0	66	7	35
2017	FI-04	18	37	20	12	0	12	0	63	14	16
2014	FI	18	36	16	5	4	18	3	68	12	118
2014	FI-01	18	44	9	6	0	21	3	81	8	34
2014	FI-02	14	31	14	3	17	17	3	57	26	29
2014	FI-03	16	37	24	8	0	16	0	63	9	38
2014	FI-04	33	33	13	0	0	13	7	83	0	15
2011	FI	26	43	12	4	3	12	0	79	7	155
2011	FI-01	28	43	10	5	2	12	0	80	8	58
2011	FI-02	41	22	6	6	0	25	0	83	8	32
2011	FI-03	15	51	19	2	4	9	0	72	7	47
2011	FI-04	28	61	6	0	6	0	0	89	6	18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	6	94	129
2017	FI-04	0	100	16
2014	FI-04	0	100	15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	15	26	0	1	41	6	49	2	128
2017	FI-01	16	16	29	0	0	34	5	52	0	38
2017	FI-02	6	12	24	0	0	42	15	43	0	33
2017	FI-03	12	21	35	0	0	32	0	49	0	34
2017	FI-04	12	6	14	0	6	61	0	47	16	16
2014	FI	8	18	17	2	1	45	9	57	6	118
2014	FI-01	9	21	15	3	0	38	15	63	6	34
2014	FI-02	7	10	14	3	3	52	10	45	18	29
2014	FI-03	5	24	24	0	0	42	5	55	0	38
2014	FI-04	20	13	13	0	0	47	7	71	0	15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	35	19	5	0	20	0	70	7	129
2017	FI-01	24	31	18	5	0	22	0	70	7	38
2017	FI-02	18	39	15	3	0	24	0	76	4	33
2017	FI-03	23	32	29	3	0	14	0	63	3	35
2017	FI-04	24	39	6	6	0	24	0	83	8	16
2014	FI	20	29	19	5	1	23	3	67	8	118
2014	FI-01	21	29	18	12	0	18	3	63	15	34
2014	FI-02	24	17	21	3	3	24	7	60	10	29
2014	FI-03	13	34	24	3	0	26	0	64	4	38
2014	FI-04	33	40	7	0	0	13	7	92	0	15
2011	FI	38	39	8	2	3	10	1	86	5	155
2011	FI-01	40	40	5	3	2	9	2	88	6	58
2011	FI-02	47	19	9	3	3	19	0	81	8	32
2011	FI-03	32	43	13	0	2	11	0	83	2	47
2011	FI-04	33	61	0	0	6	0	0	94	6	18

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	18	82	129
2017	FI-01	18	82	38
2017	FI-02	18	82	33
2017	FI-03	14	86	35
2014	FI	13	87	118
2014	FI-02	24	76	29

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	83	17	23
2014	FI	80	20	15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	37	5	5	0	0	0	89	5	19
2014	FI	75	17	8	0	0	0	0	92	0	12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	59	11	5	1	2	2	83	6	129
2017	FI-01	24	50	16	5	0	3	3	78	5	38
2017	FI-02	9	73	9	3	3	0	3	84	6	33
2017	FI-03	31	49	9	6	0	6	0	85	6	35
2017	FI-04	12	69	12	6	0	0	0	82	6	16
2014	FI	28	59	8	3	2	0	0	87	4	118
2014	FI-01	29	53	12	3	3	0	0	82	6	34
2014	FI-02	28	59	7	3	3	0	0	86	7	29
2014	FI-03	24	68	5	3	0	0	0	92	3	38
2014	FI-04	33	60	7	0	0	0	0	93	0	15
2011	FI	29	58	6	6	0	1	0	88	7	154
2011	FI-01	28	53	7	10	0	2	0	82	11	58
2011	FI-02	16	69	6	9	0	0	0	84	9	32
2011	FI-03	43	51	6	0	0	0	0	94	0	47
2011	FI-04	24	71	0	6	0	0	0	94	6	17
2008	FI	38	51	6	2	2	1	0	90	4	101
2008	FI-01	42	42	3	3	6	3	0	88	9	33
2008	FI-02	37	52	7	4	0	0	0	89	4	27
2008	FI-03	39	52	10	0	0	0	0	90	0	31
2008	FI-04	20	80	0	0	0	0	0	100	0	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	20	27	4	1	29	8	49	7	129
2017	FI-01	5	29	24	8	0	26	8	52	12	38
2017	FI-02	9	21	21	0	0	33	15	59	0	33
2017	FI-03	11	14	40	3	0	26	6	37	4	35
2017	FI-04	18	13	26	0	6	37	0	49	10	16
2014	FI	4	26	25	4	2	33	6	49	10	117
2014	FI-01	6	33	33	3	0	18	6	52	4	33
2014	FI-02	3	17	17	7	7	41	7	40	27	29
2014	FI-03	0	29	29	5	0	34	3	46	8	38
2014	FI-04	13	20	13	0	0	40	13	71	0	15
2011	FI	11	24	18	5	3	30	8	57	14	154
2011	FI-01	14	24	22	7	3	19	10	54	15	58
2011	FI-02	9	13	16	13	3	41	6	41	29	32
2011	FI-03	9	23	21	0	2	34	11	58	4	47
2011	FI-04	12	47	0	0	6	35	0	91	9	17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	36	15	2	1	9	3	80	3	129
2017	FI-01	37	31	21	0	0	8	3	76	0	38
2017	FI-02	40	39	6	3	0	6	6	90	3	33
2017	FI-03	34	32	23	3	0	6	3	72	3	35
2017	FI-04	18	51	6	0	6	18	0	85	7	16
2014	FI	43	39	10	2	1	4	1	87	3	118
2014	FI-01	41	29	15	6	0	9	0	77	6	34
2014	FI-02	41	38	14	0	3	3	0	82	4	29
2014	FI-03	45	45	5	0	0	3	3	94	0	38
2014	FI-04	47	47	7	0	0	0	0	93	0	15
2011	FI	45	42	5	2	1	5	0	91	3	154
2011	FI-01	38	43	12	2	0	5	0	85	2	58
2011	FI-02	56	38	0	3	0	3	0	97	3	32
2011	FI-03	47	43	2	2	2	4	0	93	4	47
2011	FI-04	41	47	0	0	6	6	0	94	6	17
2008	FI	47	36	8	2	1	7	0	88	3	101
2008	FI-01	48	27	9	0	3	12	0	86	3	33
2008	FI-02	41	44	7	4	0	4	0	88	4	27
2008	FI-03	42	42	10	3	0	3	0	87	3	31
2008	FI-04	70	20	0	0	0	10	0	100	0	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	37	17	7	2	7	2	71	10	129
2017	FI-01	31	34	16	5	0	11	3	76	6	38
2017	FI-02	30	45	9	3	6	3	3	81	10	33
2017	FI-03	25	32	23	11	0	9	0	63	12	35
2017	FI-04	24	43	20	0	6	6	0	72	7	16
2014	FI	32	41	12	4	1	10	0	81	6	118
2014	FI-01	35	32	15	6	0	12	0	77	7	34
2014	FI-02	24	41	10	7	3	14	0	76	12	29
2014	FI-03	32	45	13	0	0	11	0	85	0	38
2014	FI-04	40	47	7	7	0	0	0	87	7	15
2011	FI	34	45	8	1	1	10	1	89	2	154
2011	FI-01	36	38	14	0	0	10	2	84	0	58
2011	FI-02	34	47	6	3	0	9	0	90	3	32
2011	FI-03	36	47	4	0	0	13	0	95	0	47
2011	FI-04	24	59	0	6	6	6	0	88	13	17
2008	FI	46	35	8	4	2	6	0	85	6	101
2008	FI-01	48	27	6	6	0	12	0	86	7	33
2008	FI-02	48	33	7	4	4	4	0	85	8	27
2008	FI-03	35	45	10	3	3	3	0	83	7	31
2008	FI-04	60	30	10	0	0	0	0	90	0	10

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	30	13	9	4	1	1	73	13	128
2017	FI-01	37	34	8	13	5	3	0	72	19	38
2017	FI-02	40	39	12	3	6	0	0	79	9	33
2017	FI-03	47	18	15	15	3	0	3	67	18	34
2017	FI-04	49	26	19	6	0	0	0	75	6	16

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	29	13	9	4	2	1	74	13	129
2017	FI-01	31	36	13	8	5	6	0	72	14	38
2017	FI-02	52	27	12	3	6	0	0	79	9	33
2017	FI-03	45	20	9	17	3	3	3	70	21	35
2017	FI-04	55	26	12	6	0	0	0	81	6	16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	39	16	10	8	13	61	21	129
2017	FI-01	16	45	10	5	8	16	72	16	38
2017	FI-02	21	33	15	3	0	27	75	4	33
2017	FI-03	5	40	23	17	14	0	46	31	35
2017	FI-04	12	43	13	20	6	6	59	28	16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	37	20	14	12	5	53	27	129
2017	FI-01	21	40	5	18	8	8	66	28	38
2017	FI-02	18	33	24	9	6	9	57	17	33
2017	FI-03	6	37	20	20	17	0	42	38	35
2017	FI-04	6	37	32	6	18	0	43	24	16

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	23	18	13	26	1	2	41	40	129
2017	FI-01	13	16	19	16	31	3	3	30	50	38
2017	FI-02	15	33	15	9	27	0	0	49	36	33
2017	FI-03	23	20	20	11	26	0	0	43	37	35
2017	FI-04	18	39	18	12	6	0	6	61	20	16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	17	30	18	20	3	30	39	128
2017	FI-01	18	19	16	21	18	8	40	43	38
2017	FI-02	15	21	36	18	6	3	37	25	33
2017	FI-03	6	17	32	17	28	0	23	45	35
2017	FI-04	7	13	28	20	33	0	20	52	15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	23	28	22	17	2	32	40	129
2017	FI-01	21	16	21	16	18	8	40	37	38
2017	FI-02	3	36	36	15	9	0	39	24	33
2017	FI-03	3	23	29	29	17	0	26	46	35
2017	FI-04	0	18	26	24	31	0	18	55	16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	21	20	20	24	5	32	46	129
2017	FI-01	13	18	19	13	29	8	34	45	38
2017	FI-02	12	33	24	18	9	3	47	28	33
2017	FI-03	6	20	20	18	34	3	26	53	35
2017	FI-04	12	12	14	31	25	6	26	59	16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	24	26	8	10	6	54	19	129
2017	FI-01	37	13	16	8	13	13	58	24	38
2017	FI-02	42	27	21	0	6	3	72	6	33
2017	FI-03	17	34	29	14	6	0	51	20	35
2017	FI-04	0	24	32	12	25	6	26	39	16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	23	29	14	15	2	41	29	129
2017	FI-01	18	16	26	16	16	8	37	35	38
2017	FI-02	24	24	40	3	9	0	48	12	33
2017	FI-03	6	29	26	23	17	0	34	40	35
2017	FI-04	24	27	18	12	18	0	51	31	16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	28	25	10	8	1	2	55	19	129
2017	FI-01	24	24	21	8	13	3	8	53	23	38
2017	FI-02	30	27	30	9	3	0	0	57	12	33
2017	FI-03	17	34	23	17	9	0	0	51	26	35
2017	FI-04	37	24	27	6	6	0	0	61	12	16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	26	30	15	12	1	2	41	28	129
2017	FI-01	21	24	18	10	16	3	8	50	29	38
2017	FI-02	15	36	27	15	6	0	0	52	21	33
2017	FI-03	6	25	40	20	9	0	0	31	29	35
2017	FI-04	6	12	39	18	25	0	0	18	43	16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	28	26	16	12	1	1	46	28	129
2017	FI-01	16	24	27	13	13	3	5	43	28	38
2017	FI-02	27	40	15	12	6	0	0	67	18	33
2017	FI-03	9	22	31	23	15	0	0	31	38	35
2017	FI-04	12	37	18	14	19	0	0	49	33	16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	30	31	10	11	2	47	22	129
2017	FI-01	16	26	24	10	16	8	45	28	38
2017	FI-02	27	33	27	6	6	0	60	12	33
2017	FI-03	11	34	28	18	9	0	46	26	35
2017	FI-04	6	26	49	6	12	0	32	19	16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	19	17	6	6	2	70	13	129
2017	FI-01	48	16	18	5	8	5	67	14	38
2017	FI-02	55	15	18	9	0	3	72	9	33
2017	FI-03	54	23	11	3	9	0	77	11	35
2017	FI-04	37	24	20	13	6	0	61	19	16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	65	13	7	2	5	1	8	85	8	129
2017	FI-01	66	8	8	3	5	0	10	82	9	38
2017	FI-02	70	6	9	0	12	3	0	78	12	33
2017	FI-03	60	23	6	0	3	0	9	91	3	35
2017	FI-04	75	6	0	6	0	0	12	93	7	16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	31	11	3	4	1	5	81	7	129
2017	FI-01	45	32	8	3	5	0	8	83	9	38
2017	FI-02	51	21	12	3	9	3	0	75	12	33
2017	FI-03	45	29	17	6	0	0	3	76	6	35
2017	FI-04	49	39	6	0	0	0	6	93	0	16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	22	9	6	8	2	2	75	15	129
2017	FI-01	50	21	5	3	13	3	5	77	17	38
2017	FI-02	61	9	9	6	12	3	0	72	19	33
2017	FI-03	43	26	20	9	3	0	0	69	11	35
2017	FI-04	45	37	0	6	6	0	6	87	13	16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	24	8	5	3	1	16	82	9	129
2017	FI-01	42	10	3	5	5	3	32	80	16	38
2017	FI-02	55	24	6	0	3	0	12	90	3	33
2017	FI-03	40	26	14	9	3	0	9	72	12	35
2017	FI-04	49	26	12	6	0	0	6	80	7	16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	74	10	4	2	1	1	9	92	3	126
2017	FI-01	62	16	3	0	0	0	19	97	0	37
2017	FI-02	73	9	9	0	0	3	6	90	0	33
2017	FI-03	88	3	0	6	3	0	0	91	9	34
2017	FI-04	87	0	7	0	0	0	7	93	0	15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	66	15	5	4	5	2	5	86	9	128
2017	FI-01	57	13	3	5	8	3	11	81	16	37
2017	FI-02	67	9	9	3	6	3	3	81	10	33
2017	FI-03	74	20	3	3	0	0	0	94	3	35
2017	FI-04	82	6	0	6	6	0	0	88	12	16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	27	14	3	2	1	5	79	6	129
2017	FI-01	37	26	16	3	5	0	13	72	9	38
2017	FI-02	54	24	15	3	0	3	0	81	3	33
2017	FI-03	57	23	15	6	0	0	0	80	6	35
2017	FI-04	49	39	6	0	6	0	0	88	6	16

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	24	44	15	8	1	32	24	129
2017	FI-01	10	29	35	16	8	3	40	24	38
2017	FI-02	12	36	40	12	0	0	48	12	33
2017	FI-03	0	14	51	23	11	0	14	34	35
2017	FI-04	6	18	45	12	18	0	24	31	16

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	25	42	15	8	24	34	129
2017	FI-01	10	16	48	21	5	26	26	38
2017	FI-02	6	24	30	15	24	39	30	33
2017	FI-03	6	46	37	9	3	11	51	35
2017	FI-04	24	12	51	13	0	13	37	16

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	28	18	12	21	2	1	18	82	129
2017	FI-01	10	24	22	13	24	5	3	11	89	38
2017	FI-02	15	33	21	12	18	0	0	15	85	33
2017	FI-03	26	26	12	6	31	0	0	26	74	35
2017	FI-04	24	39	19	18	0	0	0	24	76	16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	22	102
2017	FI-01	33	30
2017	FI-02	28	28
2017	FI-03	12	26
2017	FI-04	0	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	43	102
2017	FI-01	46	30
2017	FI-02	32	28
2017	FI-03	53	26
2017	FI-04	35	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	18	102
2017	FI-01	31	30
2017	FI-02	14	28
2017	FI-03	12	26
2017	FI-04	17	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	58	102
2017	FI-01	67	30
2017	FI-02	68	28
2017	FI-03	46	26
2017	FI-04	32	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	5	102
2017	FI-01	3	30
2017	FI-02	14	28
2017	FI-03	0	26
2017	FI-04	0	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	43	102
2017	FI-01	50	30
2017	FI-02	32	28
2017	FI-03	53	26
2017	FI-04	33	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FI	5	41	20	14	5	15	102
2017	FI-01	10	36	22	6	6	19	31
2017	FI-02	4	50	25	18	0	4	28
2017	FI-03	4	32	24	16	4	20	25
2017	FI-04	0	67	8	17	0	8	12

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	17	19	19	27	1	7	30	50	102
2017	FI-01	13	17	10	19	38	0	3	31	60	31
2017	FI-02	14	25	25	14	14	0	7	42	31	28
2017	FI-03	4	8	24	23	24	4	13	14	57	25
2017	FI-04	16	24	17	11	24	0	8	44	38	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	2	5	8	22	57	2	5	7	84	103
2017	FI-01	3	6	0	19	68	0	3	10	90	31
2017	FI-02	4	4	18	18	50	4	4	8	73	28
2017	FI-03	0	0	4	23	58	4	12	0	95	26
2017	FI-04	0	16	16	35	32	0	0	16	68	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.