2017 Public Service Employee Survey Results by Theme for Indigenous and Northern Affairs Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 43 10 9 4 0 0 77 13 2719
2017 Term 45 40 9 5 1 0 0 85 5 157
2017 Casual 46 28 15 8 3 0 0 74 12 78
2017 Student 31 43 14 10 2 0 0 74 12 151
2014 Indeterminate (permanent) 25 45 11 11 7 0 0 71 18 2935
2014 Term 25 44 13 13 6 0 0 69 19 158
2014 Casual 54 35 4 6 0 0 0 90 6 51
2014 Student 35 44 13 5 3 0 0 79 8 95
2011 Indeterminate (permanent) 35 40 11 9 6 0 0 75 15 3593
2011 Term 34 37 16 9 4 0 0 71 13 277
2011 Casual 40 29 15 13 2 0 0 69 15 51
2011 Student 33 46 12 8 1 0 0 79 9 86
2008 Indeterminate (permanent) 36 42 9 8 5 0 0 78 13 2635
2008 Term 42 35 13 7 2 0 0 77 10 195
2008 Casual 46 37 10 3 4 0 0 83 7 31

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 38 15 11 10 0 0 65 21 2718
2017 Term 41 39 13 3 3 0 1 80 7 157
2017 Casual 38 39 10 10 4 0 0 77 14 77
2017 Student 34 44 12 8 3 0 0 78 10 151

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 37 9 4 2 0 0 85 6 2716
2017 Term 56 34 8 2 0 0 0 90 2 156
2017 Casual 57 29 13 1 0 0 0 86 1 78
2017 Student 30 49 15 5 0 1 0 80 5 151
2014 Indeterminate (permanent) 54 31 9 3 2 0 0 86 5 2933
2014 Term 54 34 6 3 3 1 0 88 6 158
2014 Casual 61 29 8 2 0 0 0 90 2 51
2014 Student 48 39 12 1 0 0 0 87 1 95
2011 Indeterminate (permanent) 56 32 7 3 1 0 0 89 4 3593
2011 Term 53 36 9 2 0 0 0 89 3 277
2011 Casual 58 29 12 0 2 0 0 87 2 51
2011 Student 55 36 5 2 1 0 1 92 3 86

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 41 11 7 4 0 0 78 11 2709
2017 Term 50 36 10 2 1 1 1 86 3 157
2017 Casual 51 33 7 9 0 0 0 83 9 78
2017 Student 37 46 11 4 2 0 0 83 6 151
2014 Indeterminate (permanent) 33 40 14 8 5 0 0 73 13 2934
2014 Term 37 31 14 11 6 0 0 69 17 158
2014 Casual 55 31 10 4 0 0 0 86 4 50
2014 Student 44 42 7 5 1 0 0 86 7 95
2011 Indeterminate (permanent) 40 40 10 7 3 0 0 80 10 3594
2011 Term 41 40 10 6 2 0 0 82 8 277
2011 Casual 52 35 12 0 2 0 0 86 2 51
2011 Student 48 43 6 3 0 0 0 91 3 86
2008 Indeterminate (permanent) 42 41 7 6 3 0 0 83 9 2653
2008 Term 46 40 6 6 1 0 0 86 7 196
2008 Casual 62 26 12 0 0 0 0 88 0 31

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 36 20 12 9 0 0 59 20 2720
2017 Term 48 26 16 6 1 2 1 76 8 156
2017 Casual 56 31 6 5 1 1 0 88 6 78
2017 Student 53 32 11 2 1 1 0 86 3 151
2014 Indeterminate (permanent) 18 33 20 15 12 1 0 52 28 2934
2014 Term 28 33 19 9 10 1 0 61 20 158
2014 Casual 56 20 12 8 2 2 0 78 10 50
2014 Student 43 39 9 6 2 1 0 83 8 95
2011 Indeterminate (permanent) 25 36 20 10 8 1 0 61 19 3589
2011 Term 29 30 21 17 3 0 0 59 20 277
2011 Casual 46 23 19 12 0 0 0 69 12 51
2011 Student 45 39 9 5 2 0 0 84 7 86

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 40 17 12 7 0 0 64 19 2719
2017 Term 47 31 15 6 1 1 0 78 7 157
2017 Casual 52 37 3 5 3 0 0 89 8 77
2017 Student 47 39 5 7 1 1 0 87 8 151
2014 Indeterminate (permanent) 19 36 18 16 10 1 0 55 27 2932
2014 Term 29 33 17 12 8 1 0 62 21 158
2014 Casual 54 28 8 6 2 2 0 84 8 50
2014 Student 43 40 7 8 1 0 0 84 9 95
2011 Indeterminate (permanent) 25 39 16 12 7 1 0 64 20 3590
2011 Term 28 36 17 14 3 0 0 65 18 276
2011 Casual 44 31 15 8 2 0 0 75 10 51
2011 Student 44 41 9 5 2 0 0 84 7 86
2008 Indeterminate (permanent) 26 40 15 12 7 0 0 66 19 2653
2008 Term 35 42 12 8 2 0 0 78 10 196
2008 Casual 48 36 12 3 0 0 0 85 3 31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 27 19 13 12 3 0 54 26 2720
2017 Term 48 19 11 15 3 4 0 69 19 157
2017 Casual 38 26 14 7 5 6 4 71 13 78
2017 Student 33 17 20 14 6 9 2 56 22 151
2014 Indeterminate (permanent) 21 24 18 16 16 4 0 47 34 2933
2014 Term 23 17 21 19 15 3 1 42 36 158
2014 Casual 39 30 16 6 4 2 2 72 11 50
2014 Student 32 17 22 10 5 13 1 57 18 95
2011 Indeterminate (permanent) 26 27 17 13 13 4 0 55 27 3588
2011 Term 30 22 18 15 10 5 1 55 26 277
2011 Casual 41 19 14 12 8 4 3 64 21 51
2011 Student 38 18 20 13 2 8 1 62 17 86
2008 Indeterminate (permanent) 26 28 17 14 10 5 0 57 26 2651
2008 Term 28 34 17 11 6 4 1 65 17 196
2008 Casual 28 30 22 14 0 6 0 62 15 31
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 29 12 7 6 2 1 75 13 2720
2017 Term 53 27 9 6 2 2 1 82 8 157
2017 Casual 58 26 1 3 4 7 1 91 7 78
2017 Student 60 26 6 3 1 3 1 90 4 151
2014 Indeterminate (permanent) 40 30 12 9 7 2 1 71 16 2933
2014 Term 39 32 11 8 7 2 1 73 15 158
2014 Casual 64 20 6 2 4 2 2 87 6 51
2014 Student 61 28 4 0 1 1 4 94 1 95
2011 Indeterminate (permanent) 41 30 12 8 6 2 1 73 15 3592
2011 Term 46 27 12 7 5 3 0 75 12 276
2011 Casual 53 31 8 2 4 2 0 85 6 51
2011 Student 60 30 1 1 2 1 5 95 4 86
2008 Indeterminate (permanent) 40 30 11 9 7 2 1 72 16 2648
2008 Term 49 31 8 7 4 1 0 81 11 195
2008 Casual 61 29 3 3 0 4 0 94 3 31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 33 10 10 7 1 0 73 17 2723
2017 Term 49 32 8 5 3 2 1 83 9 157
2017 Casual 53 32 5 3 2 1 4 89 6 78
2017 Student 52 31 6 9 0 3 0 85 9 151
2014 Indeterminate (permanent) 37 33 10 11 8 1 0 70 19 2933
2014 Term 42 33 13 4 7 1 0 75 12 158
2014 Casual 58 24 6 4 4 0 4 86 8 51
2014 Student 47 35 11 4 0 1 2 85 4 95
2011 Indeterminate (permanent) 38 33 9 11 7 1 0 73 18 3590
2011 Term 41 32 11 9 7 0 0 73 16 277
2011 Casual 52 30 6 4 4 2 2 85 9 51
2011 Student 52 30 9 5 2 2 0 84 7 86
2008 Indeterminate (permanent) 37 33 9 12 9 1 0 71 21 2648
2008 Term 43 32 10 7 7 0 0 76 14 195
2008 Casual 51 29 7 9 0 0 4 83 10 31

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 27 10 7 8 1 0 75 15 2717
2017 Term 56 24 10 6 2 1 1 81 8 157
2017 Casual 57 36 2 2 2 0 0 93 5 78
2017 Student 60 25 8 3 3 1 0 85 6 151
2014 Indeterminate (permanent) 44 27 11 9 8 0 0 72 17 2935
2014 Term 46 24 12 9 8 1 0 71 18 158
2014 Casual 64 24 4 4 4 0 0 88 8 51
2014 Student 65 30 2 3 0 0 0 95 3 95

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 34 18 14 9 5 0 57 24 2726
2017 Term 40 32 10 8 2 7 0 78 11 155
2017 Casual 47 31 3 3 2 13 0 90 6 78
2017 Student 51 30 8 2 0 8 1 89 2 151
2014 Indeterminate (permanent) 18 33 19 14 10 6 0 54 26 2933
2014 Term 29 33 12 9 8 10 0 69 18 158
2014 Casual 49 22 8 10 2 8 2 78 13 51
2014 Student 45 22 7 5 1 18 2 85 7 94
2011 Indeterminate (permanent) 20 33 18 13 10 6 0 56 25 3586
2011 Term 27 34 17 8 4 10 0 68 14 277
2011 Casual 42 19 18 9 2 10 0 67 13 51
2011 Student 39 26 21 2 4 7 1 71 6 86

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 34 19 17 10 3 0 53 28 2724
2017 Term 35 34 17 7 3 4 0 72 11 156
2017 Casual 45 41 4 4 2 5 0 90 7 78
2017 Student 54 24 8 3 1 9 1 87 4 150
2014 Indeterminate (permanent) 16 31 21 17 13 2 0 47 31 2934
2014 Term 22 34 16 14 9 4 0 59 25 158
2014 Casual 39 31 14 8 0 6 2 76 9 51
2014 Student 42 24 14 4 1 14 1 78 6 95
2011 Indeterminate (permanent) 18 34 18 14 12 3 0 54 27 3589
2011 Term 26 37 15 11 7 4 0 65 19 277
2011 Casual 33 25 17 8 4 13 0 66 14 51
2011 Student 41 30 10 10 2 5 1 76 13 86
2008 Indeterminate (permanent) 19 36 17 14 12 2 0 56 26 2653
2008 Term 29 35 15 11 6 4 0 67 18 195
2008 Casual 35 41 13 3 0 7 0 82 4 31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 30 21 20 12 5 0 44 34 2718
2017 Term 23 35 16 15 4 6 1 63 20 157
2017 Casual 33 34 4 6 2 20 1 84 11 78
2017 Student 41 31 10 5 2 11 1 81 8 151
2014 Indeterminate (permanent) 10 28 21 20 15 5 0 40 37 2933
2014 Term 14 29 14 20 13 9 1 47 37 158
2014 Casual 26 25 17 8 2 18 4 65 13 51
2014 Student 32 23 10 6 6 22 2 72 15 94
2011 Indeterminate (permanent) 11 35 19 19 11 5 0 48 32 3587
2011 Term 16 32 18 18 7 8 0 53 28 277
2011 Casual 21 33 15 10 6 15 0 63 19 51
2011 Student 31 20 17 17 3 10 1 57 23 86
2008 Indeterminate (permanent) 10 34 18 22 11 5 0 46 35 2655
2008 Term 13 36 17 17 8 8 0 54 27 194
2008 Casual 19 38 22 10 0 10 0 64 12 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 27 18 17 17 6 0 45 36 2722
2017 Term 26 32 11 9 8 12 1 67 20 156
2017 Casual 38 30 7 5 6 14 0 79 13 78
2017 Student 44 31 7 5 3 10 1 83 9 151
2014 Indeterminate (permanent) 12 26 18 18 18 7 0 41 39 2933
2014 Term 20 21 22 12 19 6 0 44 33 158
2014 Casual 27 28 15 14 8 6 2 59 24 51
2014 Student 29 25 15 5 6 17 2 68 14 95
2011 Indeterminate (permanent) 17 32 18 15 12 6 0 52 29 3586
2011 Term 20 31 18 13 9 9 0 56 25 277
2011 Casual 19 23 14 15 4 25 0 56 25 51
2011 Student 36 27 22 3 8 5 0 65 12 86
2008 Indeterminate (permanent) 14 31 16 17 14 8 0 49 34 2654
2008 Term 17 30 18 14 9 10 1 53 26 195
2008 Casual 23 27 13 17 4 17 0 60 25 31

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 34 18 20 14 2 0 47 35 2717
2017 Term 21 35 15 20 4 4 0 58 26 157
2017 Casual 39 35 6 4 2 13 0 86 7 78
2017 Student 40 31 7 7 4 8 2 80 13 151
2014 Indeterminate (permanent) 10 31 20 20 17 3 0 42 38 2931
2014 Term 13 29 16 23 14 5 0 44 40 158
2014 Casual 35 23 12 16 6 6 2 64 23 51
2014 Student 30 25 16 10 6 10 2 63 19 95
2011 Indeterminate (permanent) 13 35 17 21 12 2 0 49 34 3582
2011 Term 16 36 14 21 8 5 0 55 30 277
2011 Casual 29 23 20 15 4 8 0 57 21 51
2011 Student 37 31 16 8 5 2 1 70 13 86
2008 Indeterminate (permanent) 13 37 15 21 12 2 0 51 34 2653
2008 Term 19 38 16 16 7 5 0 60 24 196
2008 Casual 32 34 7 20 7 0 0 66 27 31
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 37 15 14 9 0 0 61 23 2717
2017 Term 37 39 9 10 3 2 0 78 13 157
2017 Casual 39 32 8 14 2 1 2 74 17 78
2017 Student 41 41 7 8 2 1 1 83 10 151
2014 Indeterminate (permanent) 19 35 18 15 13 0 0 54 29 2934
2014 Term 17 37 16 14 16 1 0 54 30 158
2014 Casual 58 26 6 8 2 0 0 84 10 51
2014 Student 43 45 7 1 2 1 1 90 3 95
2011 Indeterminate (permanent) 22 39 14 14 11 0 0 62 24 3593
2011 Term 22 41 14 14 7 1 0 64 22 277
2011 Casual 36 35 19 6 4 0 0 71 10 51
2011 Student 51 34 9 5 0 0 2 86 5 86

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 43 11 13 7 0 0 68 21 2719
2017 Term 37 38 11 12 3 0 0 74 15 157
2017 Casual 30 39 18 10 2 0 0 69 13 78
2017 Student 26 39 18 13 3 0 0 65 17 151

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 22 18 18 15 13 3 39 39 2713
2017 Term 16 22 14 11 12 20 6 51 31 155
2017 Casual 21 15 6 13 2 37 6 62 27 78
2017 Student 22 20 12 10 4 26 6 62 20 151
2014 Indeterminate (permanent) 10 21 18 20 18 10 3 35 44 2933
2014 Term 6 11 21 20 19 20 2 23 51 158
2014 Casual 15 12 18 12 8 30 6 41 31 51
2014 Student 16 15 6 15 4 35 9 56 34 94

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 36 11 10 7 0 0 72 17 2722
2017 Term 43 33 10 9 3 1 1 78 12 157
2017 Casual 48 32 7 7 2 1 3 83 10 78
2017 Student 43 39 7 7 2 1 1 84 9 149
2014 Indeterminate (permanent) 35 35 12 9 8 0 0 71 17 2932
2014 Term 33 33 12 11 9 1 1 67 20 158
2014 Casual 60 18 12 8 2 0 0 78 10 51
2014 Student 51 25 11 7 2 0 4 79 9 95
2011 Indeterminate (permanent) 35 35 12 11 7 1 0 70 18 3593
2011 Term 32 35 15 11 6 1 0 67 18 277
2011 Casual 38 37 13 6 6 0 0 75 12 51
2011 Student 52 35 3 3 2 1 2 90 6 85
2008 Indeterminate (permanent) 31 36 11 11 9 1 1 68 20 2649
2008 Term 39 32 8 14 7 1 0 71 21 195
2008 Casual 45 34 10 7 0 0 4 82 8 31

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 35 17 13 7 3 7 60 21 886
2014 Indeterminate (permanent) 20 33 18 11 8 4 6 59 22 897
2014 Term 0 10 10 71 0 9 0 11 78 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 37 12 13 8 1 0 67 21 2720
2017 Term 39 33 9 11 3 4 2 76 14 157
2017 Casual 55 26 2 9 2 3 2 86 12 78
2017 Student 56 29 5 5 1 2 1 89 6 151
2014 Indeterminate (permanent) 24 39 13 15 8 1 1 64 23 2932
2014 Term 21 35 11 24 8 1 0 57 32 158
2014 Casual 44 31 10 6 4 6 0 79 10 51
2014 Student 43 36 9 6 0 2 3 83 7 94
2011 Indeterminate (permanent) 28 38 12 13 8 2 0 67 21 3590
2011 Term 33 30 11 15 7 3 0 65 23 277
2011 Casual 47 26 10 9 2 6 0 77 12 51
2011 Student 47 24 10 3 5 7 3 79 9 86
2008 Indeterminate (permanent) 29 39 11 12 8 2 0 69 20 2655
2008 Term 34 31 12 14 7 2 1 66 21 194
2008 Casual 43 44 3 0 0 5 4 96 0 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 28 15 13 9 7 1 61 23 2712
2017 Term 33 30 10 7 4 14 2 75 13 156
2017 Casual 33 20 8 6 0 29 4 78 9 78
2017 Student 47 15 7 2 3 25 3 84 7 151
2014 Indeterminate (permanent) 26 28 15 13 11 6 1 59 25 2933
2014 Term 17 25 16 16 15 11 1 47 34 157
2014 Casual 33 14 16 6 4 28 0 65 13 51
2014 Student 31 21 11 6 0 24 8 75 8 94
2011 Indeterminate (permanent) 30 27 13 12 12 5 1 61 25 3588
2011 Term 24 27 11 15 12 10 2 58 30 277
2011 Casual 26 20 22 8 6 16 3 56 16 51
2011 Student 31 20 9 9 2 22 6 71 16 86
2008 Indeterminate (permanent) 30 29 12 13 10 6 1 63 25 2652
2008 Term 30 25 11 13 8 10 1 63 24 195
2008 Casual 30 34 6 6 6 14 4 78 15 31

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 40 12 16 8 0 0 65 24 2722
2017 Term 29 35 11 16 8 1 0 65 24 156
2017 Casual 32 33 8 12 12 0 2 67 25 78
2017 Student 35 43 11 8 3 0 0 78 11 151
2014 Indeterminate (permanent) 24 37 12 16 10 0 0 62 26 2935
2014 Term 20 40 11 19 10 0 0 60 29 158
2014 Casual 18 52 10 11 2 0 7 75 14 51
2014 Student 35 47 8 7 2 0 1 82 9 95
2011 Indeterminate (permanent) 30 38 12 13 6 0 1 69 19 3591
2011 Term 27 40 13 14 5 0 2 68 19 277
2011 Casual 23 32 21 8 4 2 11 63 13 51
2011 Student 33 30 8 15 3 2 8 71 20 86
2008 Indeterminate (permanent) 28 39 14 12 6 0 1 68 18 2652
2008 Term 29 40 11 13 6 0 1 70 19 196
2008 Casual 28 39 4 20 6 0 3 69 27 31

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 38 9 8 4 0 0 78 12 2721
2017 Term 47 32 12 8 1 0 0 79 9 157
2017 Casual 46 33 10 5 6 0 0 80 11 78
2017 Student 32 42 15 9 1 0 0 74 11 150
2014 Indeterminate (permanent) 34 40 11 9 5 0 0 74 14 2935
2014 Term 26 42 11 12 10 0 0 68 22 158
2014 Casual 42 38 13 6 0 0 0 81 6 51
2014 Student 33 49 9 5 3 0 0 83 8 95
2011 Indeterminate (permanent) 41 36 11 7 4 0 0 78 11 3592
2011 Term 36 32 13 12 6 0 0 69 18 277
2011 Casual 39 36 7 8 9 0 0 75 17 51
2011 Student 39 44 9 7 1 0 0 83 8 86
2008 Indeterminate (permanent) 39 40 9 7 4 0 0 80 11 2657
2008 Term 44 42 2 7 4 0 0 86 12 196
2008 Casual 54 15 8 13 6 0 4 71 20 31

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 37 7 6 4 0 0 83 10 2722
2017 Term 49 31 8 9 3 0 0 80 12 157
2017 Casual 45 35 14 3 1 0 1 81 5 78
2017 Student 34 44 14 6 1 0 0 78 8 150
2014 Indeterminate (permanent) 41 40 8 7 4 0 0 81 11 2935
2014 Term 30 39 6 11 13 0 0 70 24 158
2014 Casual 40 46 6 6 2 0 0 86 8 51
2014 Student 40 46 11 3 0 0 0 86 3 95
2011 Indeterminate (permanent) 47 37 7 6 3 0 0 84 9 3592
2011 Term 36 39 10 8 7 0 0 75 15 277
2011 Casual 34 39 5 18 4 0 0 73 21 51
2011 Student 31 50 6 10 0 1 1 83 11 86
2008 Indeterminate (permanent) 45 42 6 5 3 0 0 87 8 2655
2008 Term 48 39 5 6 1 0 0 88 7 196
2008 Casual 46 38 3 6 6 0 0 84 12 31

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 37 16 14 10 3 0 59 24 2718
2017 Term 38 33 10 13 3 3 1 73 16 157
2017 Casual 38 22 12 2 1 18 6 80 5 78
2017 Student 41 37 10 6 0 5 2 83 6 150
2014 Indeterminate (permanent) 18 32 18 17 14 2 0 51 31 2933
2014 Term 25 28 13 17 13 4 1 55 32 158
2014 Casual 28 37 6 4 6 15 4 80 12 51
2014 Student 33 34 8 3 3 14 6 83 7 95
2011 Indeterminate (permanent) 24 36 14 13 10 2 0 61 24 3591
2011 Term 30 32 13 14 9 2 0 63 24 277
2011 Casual 25 26 10 12 2 15 10 69 18 51
2011 Student 40 25 9 8 2 8 7 77 12 86
2008 Indeterminate (permanent) 24 35 15 14 10 2 0 60 25 2652
2008 Term 34 33 13 9 6 3 0 70 16 196
2008 Casual 40 25 6 17 0 10 3 74 19 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 30 14 17 17 3 1 50 35 2722
2017 Term 27 27 13 15 10 5 2 58 27 157
2017 Casual 19 24 17 6 8 12 14 58 20 78
2017 Student 31 29 9 5 5 10 12 76 12 151
2014 Indeterminate (permanent) 14 23 15 20 25 2 1 38 47 2932
2014 Term 11 18 13 21 28 4 4 32 54 158
2014 Casual 14 30 18 4 11 6 17 57 20 51
2014 Student 27 16 11 9 4 14 20 64 20 95
2011 Indeterminate (permanent) 18 28 14 17 20 2 1 47 38 3592
2011 Term 16 27 15 16 19 4 2 46 38 277
2011 Casual 20 26 15 8 19 4 9 52 31 51
2011 Student 26 29 5 5 7 9 20 78 16 86
2008 Indeterminate (permanent) 18 35 13 16 15 1 1 54 32 2652
2008 Term 20 42 14 13 7 3 1 64 21 196
2008 Casual 34 31 7 16 6 3 3 69 24 31

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 43 11 11 7 0 0 71 18 2713
2017 Term 37 38 14 8 3 1 0 76 10 156
2017 Casual 44 25 16 9 3 0 3 70 13 78
2017 Student 27 39 16 15 0 1 2 68 15 150
2014 Indeterminate (permanent) 20 42 13 15 10 0 0 62 25 2934
2014 Term 16 50 11 12 9 1 0 68 22 158
2014 Casual 25 33 18 8 6 2 9 65 15 51
2014 Student 30 40 13 9 1 1 4 75 11 95
2011 Indeterminate (permanent) 30 41 11 11 6 0 0 72 17 3593
2011 Term 25 46 11 11 5 1 0 72 17 277
2011 Casual 31 37 12 17 0 2 2 70 18 51
2011 Student 35 40 11 5 4 1 4 79 9 86

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 38 13 11 6 0 0 70 17 2717
2017 Term 39 37 11 10 4 0 1 76 13 157
2017 Casual 43 25 16 12 2 0 1 69 15 78
2017 Student 33 40 16 8 3 0 0 73 11 151
2014 Indeterminate (permanent) 25 36 15 13 10 0 0 61 23 2936
2014 Term 25 39 15 10 9 1 0 65 20 158
2014 Casual 35 37 9 9 6 0 4 75 15 51
2014 Student 42 31 16 9 2 0 1 74 11 95

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 38 14 12 7 0 0 67 19 2712
2017 Term 40 36 13 10 2 0 0 75 12 156
2017 Casual 43 34 7 11 4 1 0 78 15 77
2017 Student 39 41 10 8 1 1 1 81 9 151
2014 Indeterminate (permanent) 23 37 16 14 10 0 0 60 24 2935
2014 Term 26 38 16 11 7 1 0 65 18 158
2014 Casual 39 40 13 4 4 0 0 79 8 51
2014 Student 36 51 7 5 0 1 0 88 5 95
2011 Indeterminate (permanent) 33 40 13 10 4 1 0 73 14 3588
2011 Term 34 45 13 6 2 1 0 80 8 277
2011 Casual 42 36 15 6 0 2 0 79 6 51
2011 Student 49 35 6 2 1 3 3 90 4 86

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 40 21 12 7 4 1 59 19 2719
2017 Term 25 39 17 8 3 7 1 69 12 156
2017 Casual 24 27 22 8 2 14 2 61 13 78
2017 Student 31 37 12 9 3 6 1 74 13 151

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 36 10 10 7 0 0 73 17 2722
2017 Term 47 34 6 8 2 1 1 83 10 157
2017 Casual 51 29 2 12 1 1 2 83 14 78
2017 Student 51 33 7 5 1 3 0 87 6 150
2014 Indeterminate (permanent) 32 34 12 12 10 0 0 66 22 2934
2014 Term 40 31 12 8 7 1 2 72 15 158
2014 Casual 49 28 10 10 2 0 2 78 12 51
2014 Student 56 25 8 3 2 0 6 86 6 95
2011 Indeterminate (permanent) 37 36 10 10 6 0 1 74 17 3594
2011 Term 40 35 10 9 4 0 1 76 13 276
2011 Casual 61 15 12 6 2 2 2 79 8 51
2011 Student 60 24 7 3 1 0 4 88 5 86

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 27 11 10 11 2 9 65 23 2722
2017 Term 40 19 15 6 5 5 10 69 13 157
2017 Casual 25 8 10 6 5 10 36 62 20 78
2017 Student 19 19 13 8 8 8 25 57 24 150
2014 Indeterminate (permanent) 26 24 11 14 17 1 8 55 33 2934
2014 Term 31 23 13 8 12 6 7 62 23 158
2014 Casual 19 16 10 13 10 4 29 52 34 51
2014 Student 27 16 14 9 5 3 25 61 20 95
2011 Indeterminate (permanent) 32 25 10 11 13 2 8 63 27 3593
2011 Term 40 25 9 7 8 3 7 72 17 276
2011 Casual 27 6 9 8 13 9 27 52 33 51
2011 Student 23 9 8 10 8 5 37 56 31 86
2008 Indeterminate (permanent) 35 25 8 12 11 1 8 66 25 2653
2008 Term 44 20 11 11 8 3 3 68 20 196
2008 Casual 23 25 3 7 11 13 19 69 26 31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 36 18 9 7 0 1 66 16 2723
2017 Term 45 34 12 6 2 1 1 80 7 157
2017 Casual 59 31 7 1 1 0 0 90 2 78
2017 Student 61 32 6 0 0 0 1 94 0 151
2014 Indeterminate (permanent) 28 32 20 11 9 0 1 60 20 2935
2014 Term 36 34 18 7 4 0 0 71 11 158
2014 Casual 49 31 12 6 0 2 0 82 6 51
2014 Student 62 33 5 0 0 0 0 95 0 95
2011 Indeterminate (permanent) 28 34 21 10 7 0 1 62 17 3590
2011 Term 37 33 16 10 4 0 0 71 14 277
2011 Casual 53 27 12 0 4 0 4 84 4 51
2011 Student 61 28 5 1 1 0 3 93 2 86
2008 Indeterminate (permanent) 21 34 23 12 10 0 0 55 22 2651
2008 Term 33 34 23 7 3 0 0 66 10 196
2008 Casual 44 31 15 4 0 4 3 80 4 31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 26 8 7 7 4 4 76 15 2718
2017 Term 50 18 6 9 5 6 6 77 16 157
2017 Casual 44 26 5 4 4 8 10 85 9 77
2017 Student 62 20 4 2 1 4 5 91 4 151
2014 Indeterminate (permanent) 42 24 9 7 10 3 6 72 18 2934
2014 Term 45 16 12 7 9 6 5 68 18 158
2014 Casual 65 18 0 2 2 8 6 95 5 51
2014 Student 73 17 3 0 1 1 4 95 1 95
2011 Indeterminate (permanent) 41 26 10 8 8 4 3 72 17 3591
2011 Term 44 23 12 8 7 3 4 72 16 277
2011 Casual 55 19 4 9 2 2 9 83 13 51
2011 Student 64 10 2 1 4 1 16 90 7 86

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 35 31 34 2723
2017 Term 33 29 38 157
2017 Casual 43 20 36 78
2017 Student 48 14 38 151
2014 Indeterminate (permanent) 37 28 35 2934
2014 Term 51 18 31 158
2014 Casual 44 22 34 51
2014 Student 54 8 39 94
2011 Indeterminate (permanent) 36 32 33 3592
2011 Term 41 23 36 277
2011 Casual 60 16 24 51
2011 Student 53 20 28 86

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 13 30 43 6 1 8 964
2017 Term 5 36 15 2 41 0 53
2017 Casual 0 6 3 20 69 3 32
2017 Student 0 7 4 4 85 0 71
2014 Indeterminate (permanent) 11 25 43 11 9999 10 1110
2014 Term 0 12 45 17 9999 26 82
2014 Casual 9 4 30 14 9999 43 23
2014 Student 0 6 12 11 9999 72 49
2011 Indeterminate (permanent) 13 29 41 9 9999 9 1290
2011 Term 1 30 47 3 9999 19 116
2011 Casual 13 15 3 15 9999 54 31
2011 Student 0 15 13 13 9999 59 45
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 42 9 6 4 0 0 80 10 2715
2017 Term 49 38 7 3 2 0 0 87 5 157
2017 Casual 45 36 11 6 1 0 0 82 7 78
2017 Student 37 39 15 7 1 1 1 77 7 150
2014 Indeterminate (permanent) 35 41 12 7 4 0 0 77 11 2935
2014 Term 41 45 9 2 2 1 0 87 4 158
2014 Casual 49 39 6 4 2 0 0 88 6 51
2014 Student 36 41 13 6 1 1 1 79 7 95
2011 Indeterminate (permanent) 39 42 9 5 3 1 0 82 9 3594
2011 Term 39 45 7 6 1 1 0 85 7 277
2011 Casual 39 38 10 2 5 6 0 82 8 51
2011 Student 43 30 15 8 2 1 1 74 11 86
2008 Indeterminate (permanent) 43 39 9 5 3 1 0 83 8 2652
2008 Term 46 39 7 5 0 1 1 88 5 195
2008 Casual 48 40 9 3 0 0 0 88 3 31

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 43 18 13 6 1 0 63 19 2721
2017 Term 40 38 10 9 1 1 1 80 10 157
2017 Casual 40 43 7 4 2 4 0 86 7 78
2017 Student 35 45 10 7 1 1 0 81 9 150
2014 Indeterminate (permanent) 17 42 19 13 7 2 0 60 20 2933
2014 Term 22 42 17 9 5 4 1 67 15 157
2014 Casual 33 43 5 6 6 4 2 82 13 51
2014 Student 43 40 7 7 1 1 0 85 8 95
2011 Indeterminate (permanent) 23 44 15 11 4 2 0 69 16 3592
2011 Term 26 47 16 7 3 1 0 74 10 277
2011 Casual 28 33 20 13 0 6 0 65 14 51
2011 Student 43 34 11 8 3 0 0 77 12 86

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 27 38 14 5 1 3 19 41 2710
2017 Term 9 21 33 21 11 2 3 34 31 155
2017 Casual 8 17 23 19 19 3 11 44 30 78
2017 Student 2 21 33 25 15 1 2 42 24 150
2014 Indeterminate (permanent) 14 31 36 13 4 1 1 18 46 2928
2014 Term 11 19 36 21 8 2 4 30 31 155
2014 Casual 4 15 39 19 19 0 4 40 19 51
2014 Student 2 19 28 26 16 3 6 46 23 95
2011 Indeterminate (permanent) 13 28 35 16 5 1 2 22 42 3589
2011 Term 8 28 32 19 8 1 4 29 38 275
2011 Casual 10 14 23 29 15 7 2 49 26 51
2011 Student 7 20 28 21 15 3 7 40 29 86
2008 Indeterminate (permanent) 14 29 36 15 5 0 1 20 43 2650
2008 Term 7 20 41 20 10 1 1 30 28 196
2008 Casual 3 19 33 27 3 0 14 35 26 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 23 32 19 8 2 3 29 37 2705
2017 Term 4 16 30 18 23 4 4 45 22 156
2017 Casual 10 14 20 12 28 9 8 48 29 77
2017 Student 1 9 19 26 36 6 4 68 11 149
2014 Indeterminate (permanent) 15 25 32 17 8 2 2 26 41 2928
2014 Term 16 19 30 18 8 3 5 29 39 157
2014 Casual 6 16 29 23 16 4 6 44 24 50
2014 Student 5 5 22 21 30 10 7 62 12 95
2011 Indeterminate (permanent) 11 21 28 23 11 2 3 36 34 3581
2011 Term 14 22 24 20 14 3 3 36 38 276
2011 Casual 11 16 22 20 19 9 2 44 31 50
2011 Student 11 9 17 15 32 8 7 56 24 86
2008 Indeterminate (permanent) 14 23 30 21 9 2 2 31 38 2644
2008 Term 7 19 34 23 12 5 2 37 27 195
2008 Casual 9 6 27 21 19 6 11 48 19 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 29 28 11 5 1 3 16 54 2708
2017 Term 11 19 29 20 11 5 5 35 33 156
2017 Casual 15 24 22 10 15 4 10 29 46 78
2017 Student 15 18 27 13 15 5 7 32 37 150
2014 Indeterminate (permanent) 27 29 26 10 5 1 2 15 58 2930
2014 Term 16 20 23 26 8 3 6 36 39 158
2014 Casual 17 27 24 19 8 2 4 28 46 51
2014 Student 14 22 26 15 8 9 6 27 42 95
2011 Indeterminate (permanent) 19 27 30 14 6 1 3 21 48 3582
2011 Term 15 23 25 20 10 2 4 33 40 273
2011 Casual 25 17 29 9 15 4 2 25 44 51
2011 Student 11 23 21 14 18 4 9 37 39 85
2008 Indeterminate (permanent) 19 29 30 13 5 1 2 19 49 2646
2008 Term 13 22 34 20 7 3 2 28 37 196
2008 Casual 23 14 17 18 12 10 7 36 44 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 23 35 19 7 1 2 27 37 2698
2017 Term 8 13 29 24 19 2 5 46 23 154
2017 Casual 2 14 24 19 30 4 7 55 18 78
2017 Student 1 2 16 34 39 2 5 78 4 149
2014 Indeterminate (permanent) 15 24 34 19 6 1 2 25 40 2924
2014 Term 6 13 24 29 21 2 5 54 20 158
2014 Casual 4 9 25 31 21 4 6 58 15 51
2014 Student 1 3 20 29 35 7 4 73 4 95
2011 Indeterminate (permanent) 11 21 36 20 8 1 2 29 33 3580
2011 Term 5 15 29 28 18 1 4 49 21 275
2011 Casual 8 9 23 22 28 2 8 56 19 51
2011 Student 0 6 16 29 40 4 6 76 7 85
2008 Indeterminate (permanent) 11 22 36 21 7 0 2 29 34 2645
2008 Term 5 9 35 30 15 1 4 48 15 196
2008 Casual 6 7 25 34 18 0 10 58 15 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 24 30 14 7 1 3 22 47 2713
2017 Term 8 14 29 18 21 6 3 43 24 153
2017 Casual 6 11 14 21 28 4 16 60 22 78
2017 Student 5 8 14 26 32 4 11 68 15 149
2014 Indeterminate (permanent) 31 27 25 10 4 1 2 15 60 2930
2014 Term 16 12 27 21 14 3 6 39 32 157
2014 Casual 6 15 29 19 16 2 13 41 25 51
2014 Student 3 10 24 19 27 3 14 55 15 94
2011 Indeterminate (permanent) 21 27 27 15 6 1 3 22 49 3584
2011 Term 12 25 22 19 14 3 5 36 40 275
2011 Casual 9 10 25 22 16 10 8 46 23 51
2011 Student 6 10 16 15 38 6 9 62 19 86
2008 Indeterminate (permanent) 22 26 27 16 7 1 2 23 50 2646
2008 Term 8 21 25 25 14 3 4 42 31 196
2008 Casual 3 6 14 30 22 8 18 69 12 30

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 24 29 17 8 2 3 27 43 2710
2017 Term 12 17 30 13 19 7 3 35 32 155
2017 Casual 13 21 12 15 18 12 9 42 44 78
2017 Student 5 9 18 18 36 6 8 63 17 149
2014 Indeterminate (permanent) 16 22 30 19 9 2 3 29 40 2927
2014 Term 22 13 29 19 8 6 4 30 38 158
2014 Casual 8 14 21 18 14 14 12 42 30 51
2014 Student 8 14 21 10 21 15 11 42 29 95
2011 Indeterminate (permanent) 14 23 31 19 8 2 4 29 38 3585
2011 Term 15 21 22 18 14 5 5 35 40 276
2011 Casual 21 11 23 14 12 9 8 32 39 51
2011 Student 13 15 12 17 25 7 11 52 34 86
2008 Indeterminate (permanent) 20 25 27 17 7 2 3 24 47 2649
2008 Term 14 23 26 14 12 8 3 30 41 196
2008 Casual 12 21 18 17 9 3 19 34 43 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 28 31 10 5 2 3 15 53 2707
2017 Term 10 21 37 16 8 4 3 27 34 156
2017 Casual 11 27 22 13 11 9 8 29 45 78
2017 Student 9 15 19 18 25 6 7 50 28 148
2014 Indeterminate (permanent) 26 28 29 10 5 1 2 15 56 2929
2014 Term 16 22 34 13 8 3 4 23 40 157
2014 Casual 6 21 35 14 14 6 4 31 30 51
2014 Student 9 16 25 17 14 10 9 38 31 95

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 32 10 11 9 1 0 71 19 2722
2017 Term 45 27 11 12 4 1 1 73 16 157
2017 Casual 55 24 2 8 8 3 0 81 17 78
2017 Student 56 26 7 7 2 1 0 83 9 151
2014 Indeterminate (permanent) 37 29 9 12 11 1 0 67 23 2933
2014 Term 33 33 15 11 8 1 1 67 18 158
2014 Casual 61 16 3 14 4 2 0 79 18 51
2014 Student 58 30 6 3 2 1 0 89 5 95

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 41 9 8 5 0 0 78 13 2709
2017 Term 49 37 7 5 1 0 1 87 6 157
2017 Casual 79 15 1 6 0 0 0 93 6 78
2017 Student 67 23 7 2 1 1 0 90 2 150
2014 Indeterminate (permanent) 34 40 10 10 5 0 0 74 15 2934
2014 Term 39 35 11 11 4 0 0 74 16 158
2014 Casual 65 21 4 6 4 0 0 86 10 51
2014 Student 59 36 3 2 0 0 0 95 2 94

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 41 15 6 5 3 0 74 11 2719
2017 Term 49 36 8 7 0 1 0 85 7 157
2017 Casual 45 32 8 4 1 8 1 85 5 78
2017 Student 50 30 10 3 1 6 0 85 4 151
2014 Indeterminate (permanent) 32 37 15 6 4 5 0 73 11 2933
2014 Term 45 30 13 3 3 6 1 80 6 157
2014 Casual 51 32 4 4 0 9 0 91 4 51
2014 Student 56 27 7 4 0 5 0 88 4 95

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 45 13 8 4 2 0 74 13 2716
2017 Term 47 35 9 5 1 3 1 85 6 157
2017 Casual 51 39 4 4 0 2 0 93 4 78
2017 Student 55 34 4 3 1 2 1 91 4 151
2014 Indeterminate (permanent) 29 40 15 7 6 3 0 72 13 2933
2014 Term 40 37 10 6 4 3 0 79 10 157
2014 Casual 53 30 6 6 0 6 0 88 6 51
2014 Student 59 26 5 5 1 4 0 88 6 95
2011 Indeterminate (permanent) 29 40 14 9 5 2 0 71 14 3585
2011 Term 37 41 12 5 2 3 0 80 8 277
2011 Casual 48 31 12 6 2 2 0 80 8 51
2011 Student 59 24 8 3 1 5 0 87 5 86

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 43 11 7 4 0 0 78 11 2718
2017 Term 55 36 6 1 1 0 1 92 2 157
2017 Casual 65 30 1 1 1 1 0 96 2 78
2017 Student 67 28 3 1 1 0 0 95 1 151
2014 Indeterminate (permanent) 34 39 14 7 5 1 0 74 13 2929
2014 Term 42 37 11 7 3 1 0 79 10 157
2014 Casual 65 27 6 2 0 0 0 92 2 51
2014 Student 69 27 3 2 0 0 0 95 2 95
2011 Indeterminate (permanent) 36 40 12 6 5 1 0 77 11 3586
2011 Term 45 37 10 6 2 0 0 83 8 277
2011 Casual 60 25 11 4 0 0 0 85 4 51
2011 Student 69 26 3 1 0 0 0 95 1 86
2008 Indeterminate (permanent) 33 41 12 8 5 1 0 75 13 2649
2008 Term 47 37 7 8 0 0 0 84 9 195
2008 Casual 50 43 6 0 0 0 0 94 0 31

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 34 15 12 10 4 3 60 24 2723
2017 Term 31 32 14 7 6 6 5 70 14 157
2017 Casual 29 24 8 5 9 13 13 72 18 78
2017 Student 37 30 7 4 2 11 9 84 8 151
2014 Indeterminate (permanent) 25 30 15 13 12 3 2 57 27 2936
2014 Term 21 32 17 9 8 7 6 61 19 158
2014 Casual 45 18 4 9 2 8 14 81 14 51
2014 Student 34 19 7 7 1 14 17 78 12 95

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 46 15 6 2 3 0 76 9 2717
2017 Term 44 39 9 3 0 4 0 87 3 156
2017 Casual 43 36 10 7 0 4 0 83 7 78
2017 Student 47 37 6 2 3 5 0 89 5 151
2014 Indeterminate (permanent) 29 45 14 5 3 4 0 77 9 2932
2014 Term 36 37 15 9 1 1 0 74 11 158
2014 Casual 38 33 8 10 0 12 0 80 11 51
2014 Student 37 39 11 5 0 8 0 82 6 95
2011 Indeterminate (permanent) 29 42 15 6 3 5 0 75 10 3593
2011 Term 35 41 10 6 2 5 1 81 8 276
2011 Casual 36 29 18 10 4 4 0 68 14 51
2011 Student 41 33 13 6 2 5 0 78 8 86

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 38 13 11 6 4 1 69 18 2716
2017 Term 35 36 11 7 3 7 1 77 12 156
2017 Casual 36 21 11 13 5 12 2 66 21 78
2017 Student 32 26 8 14 6 10 4 68 23 151
2014 Indeterminate (permanent) 29 39 11 10 6 3 1 71 17 2932
2014 Term 36 32 16 8 4 3 1 71 12 158
2014 Casual 42 33 12 8 4 2 0 76 12 51
2014 Student 34 24 7 16 2 12 5 70 22 95
2011 Indeterminate (permanent) 33 34 11 10 6 5 1 71 17 3590
2011 Term 30 33 14 8 7 6 1 68 16 277
2011 Casual 32 22 8 16 6 11 5 65 26 51
2011 Student 27 23 9 14 9 12 5 61 28 86
2008 Indeterminate (permanent) 28 33 12 12 8 5 1 66 21 2648
2008 Term 30 41 8 9 7 4 1 75 17 196
2008 Casual 19 27 19 17 6 12 0 53 26 30

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 35 18 15 7 4 1 58 23 2719
2017 Term 25 31 18 13 4 7 1 62 18 156
2017 Casual 17 23 14 22 5 17 2 50 33 78
2017 Student 25 30 16 10 7 9 3 63 19 151
2014 Indeterminate (permanent) 17 33 21 14 10 5 1 52 25 2933
2014 Term 22 31 22 10 6 8 2 58 17 158
2014 Casual 18 21 29 11 6 14 2 46 20 51
2014 Student 19 21 20 15 5 19 2 50 24 95
2011 Indeterminate (permanent) 17 35 19 13 9 6 1 56 24 3584
2011 Term 15 37 21 12 6 8 1 57 20 277
2011 Casual 8 22 21 11 11 24 2 40 31 51
2011 Student 19 24 19 12 6 15 5 54 21 86

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 21 18 18 18 10 3 38 42 2721
2017 Term 22 19 15 12 8 19 5 54 26 156
2017 Casual 18 17 17 5 4 29 10 58 14 77
2017 Student 26 25 15 6 4 16 8 67 14 151
2014 Indeterminate (permanent) 11 18 19 18 23 10 2 33 46 2934
2014 Term 16 18 19 15 18 12 1 39 39 158
2014 Casual 23 16 13 6 8 24 10 59 21 51
2014 Student 25 20 11 9 4 21 10 65 18 95
2011 Indeterminate (permanent) 12 20 19 17 19 11 3 37 42 3588
2011 Term 12 27 21 14 10 12 4 46 29 277
2011 Casual 15 21 18 14 6 18 9 49 26 51
2011 Student 20 16 9 9 7 21 19 59 26 86

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 45 6 14 7 0 0 73 21 2726
2017 Term 38 47 5 9 1 0 0 85 10 157
2017 Casual 37 46 4 10 4 0 0 83 14 78
2017 Student 49 39 4 6 2 0 0 87 8 151
2014 Indeterminate (permanent) 28 47 5 14 7 0 0 75 20 2932
2014 Term 41 39 7 10 3 1 0 80 13 158
2014 Casual 40 44 2 8 6 0 0 84 14 51
2014 Student 51 37 3 7 1 0 1 88 8 95
2011 Indeterminate (permanent) 39 45 4 9 4 0 0 83 13 3593
2011 Term 43 42 3 9 2 0 0 85 12 276
2011 Casual 46 39 4 11 0 0 0 85 11 51
2011 Student 46 48 0 3 2 0 0 94 6 86
2008 Indeterminate (permanent) 41 44 4 8 2 0 0 85 11 2656
2008 Term 43 46 1 9 1 0 0 89 10 195
2008 Casual 47 43 4 3 3 0 0 90 6 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 35 7 13 11 0 0 69 24 2723
2017 Term 40 33 8 13 6 0 0 73 19 156
2017 Casual 51 33 7 4 5 0 0 84 8 78
2017 Student 64 23 2 6 6 0 0 86 12 151
2014 Indeterminate (permanent) 36 33 6 12 12 0 0 69 25 2932
2014 Term 38 42 3 14 3 0 0 80 17 158
2014 Casual 56 39 0 2 4 0 0 94 6 51
2014 Student 57 29 3 5 5 0 0 86 10 95
2011 Indeterminate (permanent) 42 37 6 9 5 0 0 80 14 3586
2011 Term 42 41 5 8 4 0 0 83 12 277
2011 Casual 51 27 2 12 8 0 0 79 20 51
2011 Student 49 32 8 5 3 0 2 83 8 86

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 40 9 8 4 0 0 78 12 2719
2017 Term 47 36 8 8 1 0 1 83 9 156
2017 Casual 53 26 7 13 0 1 0 80 13 77
2017 Student 57 32 3 7 1 0 0 90 7 150
2014 Indeterminate (permanent) 37 39 11 9 4 0 0 76 13 2931
2014 Term 35 46 6 7 4 1 1 83 11 158
2014 Casual 56 24 11 6 2 0 2 80 8 51
2014 Student 60 28 9 3 1 0 0 88 4 95

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 64 24 5 3 2 1 1 90 5 2719
2017 Term 73 18 7 1 0 0 1 92 1 157
2017 Casual 82 7 1 9 0 1 0 90 9 78
2017 Student 88 9 2 1 0 0 1 97 1 150
2014 Indeterminate (permanent) 64 24 5 4 1 1 1 90 5 2934
2014 Term 80 12 3 1 2 1 1 94 3 158
2014 Casual 82 10 4 2 0 0 2 94 2 51
2014 Student 80 11 1 5 0 0 3 94 5 95
2011 Indeterminate (permanent) 71 19 4 3 1 1 1 91 5 3593
2011 Term 74 20 2 2 1 1 1 95 3 277
2011 Casual 85 10 2 3 0 0 0 95 3 51
2011 Student 80 15 2 1 1 1 0 95 2 86
2008 Indeterminate (permanent) 72 19 4 3 1 0 1 92 4 2653
2008 Term 80 16 2 2 0 0 1 96 2 195
2008 Casual 83 17 0 0 0 0 0 100 0 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 18 6 8 4 0 2 81 12 2720
2017 Term 74 14 3 6 2 0 1 89 8 157
2017 Casual 76 7 4 11 2 0 0 83 13 78
2017 Student 76 13 3 6 2 0 1 89 8 151
2014 Indeterminate (permanent) 60 20 5 8 4 0 2 82 13 2930
2014 Term 74 13 6 1 4 0 2 88 6 158
2014 Casual 73 23 0 2 0 0 2 98 2 51
2014 Student 70 15 5 7 1 0 1 86 9 95
2011 Indeterminate (permanent) 64 18 5 7 4 0 2 83 11 3590
2011 Term 69 14 5 7 4 0 0 84 11 277
2011 Casual 75 8 8 6 4 0 0 83 9 51
2011 Student 71 10 7 8 3 0 0 82 12 86
2008 Indeterminate (permanent) 65 17 5 7 4 0 2 84 11 2650
2008 Term 79 12 3 4 0 0 1 92 4 195
2008 Casual 77 20 4 0 0 0 0 96 0 31

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 17 6 6 3 0 3 85 9 2723
2017 Term 76 8 4 2 3 0 7 91 6 156
2017 Casual 57 18 4 7 2 1 11 85 11 78
2017 Student 75 12 3 3 4 0 2 89 8 150
2014 Indeterminate (permanent) 66 15 5 5 3 0 5 85 9 2936
2014 Term 75 9 5 1 4 1 5 89 5 158
2014 Casual 85 3 4 4 0 0 4 92 4 51
2014 Student 73 9 5 5 2 1 6 88 7 95
2011 Indeterminate (permanent) 67 13 6 5 3 0 4 84 9 3588
2011 Term 71 11 7 4 4 0 3 84 8 277
2011 Casual 75 12 0 4 2 0 8 94 6 51
2011 Student 70 16 4 5 2 1 2 89 7 86
2008 Indeterminate (permanent) 65 12 5 5 4 0 8 84 10 2654
2008 Term 73 12 7 1 1 1 5 90 2 196
2008 Casual 65 13 6 3 0 5 7 90 3 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 77 12 4 2 2 0 4 92 4 2722
2017 Term 81 8 3 1 1 0 7 95 3 157
2017 Casual 76 15 0 4 1 0 4 94 6 78
2017 Student 85 7 2 2 1 1 2 95 4 151
2014 Indeterminate (permanent) 75 12 4 2 2 0 5 92 4 2931
2014 Term 81 6 5 1 3 0 4 91 4 158
2014 Casual 86 6 2 4 0 0 2 94 4 51
2014 Student 84 8 3 2 0 1 2 95 3 95
2011 Indeterminate (permanent) 76 11 4 2 3 0 4 91 5 3593
2011 Term 80 7 5 2 3 1 2 90 6 277
2011 Casual 88 6 2 2 0 0 2 96 2 51
2011 Student 82 6 2 3 2 0 5 92 6 86
2008 Indeterminate (permanent) 76 7 4 2 2 0 8 91 5 2654
2008 Term 81 4 4 2 3 0 7 91 5 196
2008 Casual 85 9 0 0 0 0 6 100 0 31

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 22 10 6 3 1 5 79 10 2722
2017 Term 66 17 4 1 3 1 7 90 5 156
2017 Casual 51 25 6 6 2 5 6 84 9 78
2017 Student 67 15 3 4 1 3 7 91 6 151
2014 Indeterminate (permanent) 53 21 10 5 3 1 6 79 10 2933
2014 Term 62 14 11 3 2 3 4 82 6 158
2014 Casual 69 14 11 2 0 2 2 86 2 51
2014 Student 67 10 5 3 1 2 11 89 5 95

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 22 7 3 2 3 4 88 5 2723
2017 Term 69 17 5 1 1 4 3 92 2 157
2017 Casual 63 19 2 0 0 7 8 97 0 78
2017 Student 76 11 3 2 1 4 3 93 4 151
2014 Indeterminate (permanent) 61 22 7 2 2 2 4 89 4 2930
2014 Term 71 12 6 1 2 4 3 89 4 158
2014 Casual 66 15 8 2 0 4 6 89 2 51
2014 Student 70 16 1 1 1 4 7 97 2 95
2011 Indeterminate (permanent) 69 17 6 2 1 2 3 90 3 3593
2011 Term 72 14 6 4 2 2 1 88 6 276
2011 Casual 70 8 8 0 0 0 15 91 0 51
2011 Student 68 3 7 2 2 4 13 86 6 86
2008 Indeterminate (permanent) 67 18 7 2 1 2 3 90 3 2655
2008 Term 74 16 5 0 0 0 3 94 0 196
2008 Casual 58 14 3 0 3 6 16 92 4 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 24 76 2716
2017 Term 16 84 156
2017 Casual 11 89 77
2017 Student 7 93 151
2014 Indeterminate (permanent) 26 74 2929
2014 Term 21 79 158
2014 Student 7 93 95

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 654
2017 Term 48 25
2017 Student 79 10
2014 Indeterminate (permanent) 43 759
2014 Term 63 31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 67 654
2017 Term 68 25
2014 Indeterminate (permanent) 68 759
2014 Term 40 31

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 654
2017 Student 0 10
2014 Indeterminate (permanent) 10 759

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 25
2017 Student 0 10
2014 Term 0 31

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 654
2014 Indeterminate (permanent) 2 759

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 654
2017 Student 0 10
2014 Indeterminate (permanent) 10 759

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 654
2017 Student 0 10
2014 Indeterminate (permanent) 3 759

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 654
2017 Term 34 25
2014 Indeterminate (permanent) 45 760
2014 Term 36 31

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 654
2017 Term 52 25
2014 Indeterminate (permanent) 44 760
2014 Term 30 31

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 654
2017 Term 37 25
2014 Indeterminate (permanent) 50 760
2014 Term 37 31

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 654
2017 Term 29 25
2017 Student 47 10
2014 Indeterminate (permanent) 45 760
2014 Term 60 31

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 654
2017 Term 25 25
2014 Indeterminate (permanent) 37 760
2014 Term 34 31

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 654
2017 Term 56 25
2014 Indeterminate (permanent) 57 760
2014 Term 66 31

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 654
2017 Term 25 25
2014 Indeterminate (permanent) 40 760
2014 Term 40 31

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 654
2017 Term 0 25
2017 Student 0 10
2014 Indeterminate (permanent) 1 760

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 654
2017 Term 19 25
2014 Indeterminate (permanent) 5 760
2014 Term 15 31

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 654
2017 Student 0 10
2014 Indeterminate (permanent) 13 760
2014 Term 22 31

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 654
2017 Term 52 25
2014 Indeterminate (permanent) 52 760
2014 Term 46 31

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 654
2017 Term 21 25
2014 Indeterminate (permanent) 30 760
2014 Term 34 31

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 654
2017 Student 0 10
2014 Indeterminate (permanent) 16 760
2014 Term 30 31

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 654
2017 Term 27 25
2017 Student 58 10
2014 Indeterminate (permanent) 54 759
2014 Term 60 31

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 654
2014 Indeterminate (permanent) 29 759
2014 Term 30 31

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 654
2014 Indeterminate (permanent) 15 759
2014 Term 15 31

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 654
2017 Student 0 10
2014 Indeterminate (permanent) 21 759

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 654
2017 Term 0 25
2014 Indeterminate (permanent) 13 759

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 654
2017 Term 0 25
2014 Indeterminate (permanent) 7 759

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 654
2014 Indeterminate (permanent) 15 759

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 654
2017 Term 0 25
2017 Student 0 10
2014 Indeterminate (permanent) 11 759
2014 Term 15 31

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 654
2017 Term 56 25
2014 Indeterminate (permanent) 24 759
2014 Term 19 31

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 607
2014 Indeterminate (permanent) 10 706

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 607
2017 Term 34 25
2014 Indeterminate (permanent) 13 706
2014 Term 16 30

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 607
2014 Indeterminate (permanent) 8 706

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 607
2014 Indeterminate (permanent) 7 706
2014 Term 0 30

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 607
2014 Indeterminate (permanent) 10 706
2014 Term 16 30

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 607
2014 Indeterminate (permanent) 10 706
2014 Term 16 30

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 607
2017 Term 19 25
2014 Indeterminate (permanent) 11 706
2014 Term 16 30

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 607
2017 Term 21 25
2014 Indeterminate (permanent) 9 706
2014 Term 25 30

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 607
2014 Indeterminate (permanent) 11 706
2014 Term 22 30

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 607
2017 Term 24 25
2014 Indeterminate (permanent) 29 706
2014 Term 25 30

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 607
2014 Indeterminate (permanent) 11 706
2014 Term 16 30

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 607
2017 Term 44 25
2014 Indeterminate (permanent) 48 706
2014 Term 46 30

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 607
2017 Term 0 25
2014 Indeterminate (permanent) 2 706
2014 Term 0 30

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 607
2017 Term 46 25
2014 Indeterminate (permanent) 60 706
2014 Term 28 30

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 607
2017 Term 0 25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 607
2017 Term 0 25
2014 Indeterminate (permanent) 14 706
2014 Term 16 30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 91 9 652
2017 Term 86 14 25
2017 Student 68 32 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 18 23 10 11 23 5 38 30 2725
2017 Term 16 14 17 6 2 32 12 55 14 156
2017 Casual 14 13 11 2 1 41 17 65 9 78
2017 Student 18 14 13 3 1 37 14 65 8 151
2014 Indeterminate (permanent) 10 16 22 10 12 25 5 37 32 2934
2014 Term 10 18 22 5 8 29 9 45 20 157
2014 Casual 25 9 24 2 2 26 11 55 6 51
2014 Student 16 9 4 3 0 43 24 78 9 95

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 31 22 10 9 10 1 54 21 2723
2017 Term 35 24 13 4 1 21 2 76 7 157
2017 Casual 24 17 16 5 1 33 4 65 9 78
2017 Student 37 26 11 4 1 20 2 80 6 151
2014 Indeterminate (permanent) 17 28 23 10 9 12 1 52 22 2934
2014 Term 18 30 21 7 6 16 1 59 15 157
2014 Casual 31 17 22 0 0 27 3 69 0 51
2014 Student 29 17 11 3 0 30 10 77 6 95
2011 Indeterminate (permanent) 26 38 17 8 5 6 0 68 14 3592
2011 Term 33 34 16 7 3 7 0 72 11 275
2011 Casual 39 26 18 4 4 8 2 72 9 51
2011 Student 40 27 17 1 0 14 1 78 1 86

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 12 88 2722
2017 Term 8 92 157
2017 Student 6 94 151
2014 Indeterminate (permanent) 12 88 2932
2014 Term 6 94 158

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 40 328
2017 Term 54 13
2017 Student 67 10
2014 Indeterminate (permanent) 33 338
2014 Term 59 10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 79 328
2017 Term 70 13
2017 Student 67 10
2014 Indeterminate (permanent) 79 338
2014 Term 70 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 328
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 6 338
2014 Term 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 0 338
2014 Term 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 328
2014 Indeterminate (permanent) 5 338

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 328
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 14 338
2014 Term 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 328
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 5 338
2014 Term 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 326
2014 Indeterminate (permanent) 35 336

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 326
2014 Indeterminate (permanent) 17 336

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 326
2017 Term 0 13
2014 Indeterminate (permanent) 11 336

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 326
2017 Term 0 13
2014 Indeterminate (permanent) 4 336

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 326
2017 Term 39 13
2014 Indeterminate (permanent) 19 336
2014 Term 50 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 326
2014 Indeterminate (permanent) 23 336

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 326
2014 Indeterminate (permanent) 2 336

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 326

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 326
2017 Term 0 13
2014 Indeterminate (permanent) 8 336

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 326
2017 Term 0 13
2014 Indeterminate (permanent) 20 336

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Term 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 326
2014 Indeterminate (permanent) 17 336

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Term 0 13
2014 Term 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 326
2014 Indeterminate (permanent) 19 336

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 327
2014 Indeterminate (permanent) 32 336

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 327
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 17 336

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 327
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 8 336

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 327
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 17 336

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 327
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 5 336

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 327
2017 Term 0 13
2017 Student 0 10
2014 Indeterminate (permanent) 6 336

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 327
2014 Indeterminate (permanent) 12 336
2014 Term 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 327
2014 Indeterminate (permanent) 8 336

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 327
2017 Term 70 13
2017 Student 66 10
2014 Indeterminate (permanent) 43 336
2014 Term 50 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 305
2014 Indeterminate (permanent) 8 314

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 305
2014 Indeterminate (permanent) 10 314

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 305
2014 Indeterminate (permanent) 5 314

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Term 0 13
2014 Indeterminate (permanent) 3 314

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 305
2014 Indeterminate (permanent) 3 314

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 305
2014 Indeterminate (permanent) 5 314

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 305
2014 Indeterminate (permanent) 6 314

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 305
2014 Indeterminate (permanent) 8 314

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 305
2014 Indeterminate (permanent) 11 314

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 305
2014 Indeterminate (permanent) 24 314

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 305
2017 Term 0 13
2014 Indeterminate (permanent) 7 314

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 305
2014 Indeterminate (permanent) 47 314

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 305
2017 Term 0 13
2014 Indeterminate (permanent) 1 314

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 61 305
2017 Term 48 13
2014 Indeterminate (permanent) 62 314

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Term 0 13

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 305
2017 Term 0 13
2014 Indeterminate (permanent) 12 314

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 91 9 329
2017 Term 93 7 13
2017 Student 89 11 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 17 25 5 5 33 5 44 16 2720
2017 Term 16 19 10 5 1 37 11 68 12 155
2017 Casual 17 16 10 0 2 44 10 73 5 78
2017 Student 20 13 12 6 1 34 13 64 13 150
2014 Indeterminate (permanent) 10 17 24 4 6 34 6 43 17 2933
2014 Term 10 14 26 3 3 36 9 43 10 157
2014 Casual 19 4 18 4 0 36 19 51 9 51
2014 Student 16 9 8 4 0 40 24 67 11 95

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 32 22 6 5 15 1 62 12 2721
2017 Term 34 30 10 2 1 21 2 84 3 156
2017 Casual 29 27 10 2 1 26 5 81 5 78
2017 Student 39 23 13 2 1 17 5 80 4 151
2014 Indeterminate (permanent) 18 28 23 6 5 18 1 58 14 2929
2014 Term 24 27 18 4 3 23 1 67 9 157
2014 Casual 33 15 14 2 2 26 8 73 6 51
2014 Student 36 11 12 5 0 30 6 73 8 95
2011 Indeterminate (permanent) 30 36 15 6 3 9 0 73 10 3588
2011 Term 36 37 14 2 2 8 1 80 5 276
2011 Casual 46 25 13 0 6 10 0 79 6 51
2011 Student 47 20 13 1 0 18 1 83 1 86

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 18 82 2715
2017 Term 18 82 156
2017 Casual 10 90 77
2017 Student 13 87 150
2014 Indeterminate (permanent) 16 84 2928
2014 Term 18 82 157
2014 Student 7 93 95

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 76 24 486
2017 Term 70 30 27
2017 Student 47 53 19
2014 Indeterminate (permanent) 75 25 471
2014 Term 76 24 29

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 37 4 7 3 1 0 86 10 369
2017 Term 58 26 10 6 0 0 0 84 6 19
2014 Indeterminate (permanent) 46 28 8 11 5 0 1 75 17 355
2014 Term 45 41 5 9 0 0 0 86 9 22

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 50 8 7 2 1 5 82 9 2724
2017 Term 16 31 16 17 10 7 2 52 30 157
2017 Casual 12 26 9 3 11 9 31 63 22 78
2017 Student 8 16 9 8 11 12 36 47 35 150
2014 Indeterminate (permanent) 27 51 10 5 2 1 5 83 7 2933
2014 Term 15 45 15 13 9 2 1 62 22 158
2014 Casual 6 18 6 7 7 8 49 55 32 51
2014 Student 14 10 8 6 5 15 42 56 25 95
2011 Indeterminate (permanent) 25 50 10 7 1 1 5 80 9 3591
2011 Term 14 45 15 16 6 3 1 61 23 276
2011 Casual 17 17 9 4 15 16 21 55 30 51
2011 Student 15 9 4 8 7 14 44 57 35 86
2008 Indeterminate (permanent) 25 48 9 7 3 1 6 79 11 2660
2008 Term 10 39 19 17 7 5 3 54 26 196
2008 Casual 12 22 9 3 27 3 23 46 41 31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 22 23 9 6 24 7 45 22 2720
2017 Term 12 15 19 4 2 42 5 51 13 157
2017 Casual 11 13 15 0 1 30 31 60 3 78
2017 Student 6 7 12 3 2 29 40 42 17 151
2014 Indeterminate (permanent) 7 20 26 9 6 23 8 40 22 2932
2014 Term 5 14 28 9 6 31 7 31 23 157
2014 Casual 6 6 11 2 2 20 52 43 15 51
2014 Student 8 9 7 1 1 25 50 65 7 95
2011 Indeterminate (permanent) 9 22 25 9 5 25 6 44 20 3589
2011 Term 5 18 27 11 4 31 6 35 23 276
2011 Casual 2 9 8 7 6 41 27 35 40 51
2011 Student 5 5 7 2 5 27 50 41 30 86

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 34 11 4 2 9 5 81 7 2723
2017 Term 40 23 7 2 1 24 3 86 4 157
2017 Casual 23 20 7 0 0 22 28 85 0 78
2017 Student 19 14 2 2 0 25 38 90 4 151
2014 Indeterminate (permanent) 32 33 13 5 3 8 5 76 9 2932
2014 Term 34 29 13 5 2 16 1 76 8 158
2014 Casual 18 17 8 0 0 14 43 82 0 51
2014 Student 19 9 7 0 1 24 40 79 3 95
2011 Indeterminate (permanent) 35 32 12 5 2 9 5 78 8 3591
2011 Term 36 29 16 3 1 14 1 76 5 275
2011 Casual 24 12 14 2 0 29 20 70 4 51
2011 Student 23 5 5 0 0 27 41 85 0 86
2008 Indeterminate (permanent) 33 33 13 3 2 9 6 78 6 2657
2008 Term 32 28 16 4 1 17 3 75 5 196
2008 Casual 22 22 0 3 0 39 15 94 6 31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 34 16 7 3 11 5 70 11 2714
2017 Term 33 24 10 1 1 28 2 83 3 157
2017 Casual 16 21 7 0 0 29 27 83 0 77
2017 Student 19 13 3 1 0 27 37 88 3 151
2014 Indeterminate (permanent) 23 33 17 7 5 11 5 66 14 2933
2014 Term 22 34 15 4 2 22 2 73 7 158
2014 Casual 14 18 8 0 0 16 44 80 0 51
2014 Student 19 9 7 0 1 24 41 79 3 95
2011 Indeterminate (permanent) 26 33 15 6 3 12 4 71 12 3586
2011 Term 27 29 17 5 2 19 1 71 8 276
2011 Casual 17 10 17 0 2 35 20 60 4 51
2011 Student 18 8 2 0 0 30 41 91 0 86
2008 Indeterminate (permanent) 27 32 15 7 4 9 6 70 13 2653
2008 Term 26 35 16 4 3 14 3 73 8 196
2008 Casual 33 11 7 0 6 24 19 77 10 31
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 26 8 8 7 1 0 77 14 2717
2017 Term 57 24 7 6 3 1 2 83 10 157
2017 Casual 57 31 4 1 0 6 1 95 1 77
2017 Student 58 29 5 4 3 1 0 88 7 151

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 24 10 5 6 2 0 79 11 2717
2017 Term 58 24 9 5 2 1 1 84 7 157
2017 Casual 64 26 4 2 1 3 0 93 4 78
2017 Student 68 21 4 4 2 1 0 90 6 151

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 43 16 11 7 4 0 64 19 2719
2017 Term 31 43 11 8 3 3 0 77 11 157
2017 Casual 16 30 23 5 0 24 1 63 6 77
2017 Student 30 36 16 7 4 7 0 71 11 151

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 37 20 17 12 2 0 50 30 2720
2017 Term 23 46 12 14 4 1 0 70 18 157
2017 Casual 31 34 20 6 2 7 0 70 9 78
2017 Student 32 40 13 8 3 3 0 75 12 151

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 21 21 15 24 0 2 38 40 2715
2017 Term 21 17 17 16 28 0 1 38 45 156
2017 Casual 16 26 18 17 20 1 2 43 39 78
2017 Student 21 22 19 14 22 0 2 43 37 151

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 25 27 19 14 0 1 39 34 2716
2017 Term 29 29 30 8 3 0 1 59 11 157
2017 Casual 39 34 17 5 1 1 2 76 6 78
2017 Student 34 35 17 9 0 0 5 73 9 151

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 28 26 17 11 0 2 45 28 2713
2017 Term 32 34 18 11 3 0 2 67 14 157
2017 Casual 45 29 15 5 2 0 3 77 8 78
2017 Student 53 26 10 5 1 0 6 84 6 151

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 24 23 19 17 1 2 39 37 2719
2017 Term 29 31 18 10 10 1 1 61 21 156
2017 Casual 32 21 25 9 8 0 5 55 18 78
2017 Student 50 24 9 6 5 1 6 79 12 151

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 26 16 7 6 0 7 69 14 2713
2017 Term 54 22 14 4 1 0 6 81 5 157
2017 Casual 54 18 7 4 2 1 13 85 7 78
2017 Student 61 21 5 2 0 0 12 92 2 151

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 29 27 13 9 0 1 51 22 2718
2017 Term 36 30 20 9 6 0 0 66 15 156
2017 Casual 51 24 15 6 0 0 4 79 6 78
2017 Student 37 29 19 9 5 1 1 67 14 148

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 32 25 12 7 1 2 55 19 2712
2017 Term 35 36 15 9 2 1 2 73 11 156
2017 Casual 46 27 13 6 2 1 5 78 9 78
2017 Student 44 26 20 6 1 1 1 72 8 149

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 31 25 16 9 1 1 48 26 2714
2017 Term 30 33 23 7 4 0 3 65 12 156
2017 Casual 38 38 12 7 2 0 2 78 10 78
2017 Student 38 33 19 6 0 1 3 74 6 149

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 29 23 15 10 1 2 51 26 2716
2017 Term 31 32 18 11 4 0 3 66 15 156
2017 Casual 25 44 19 5 4 0 4 72 9 78
2017 Student 33 26 21 12 5 1 2 60 18 149

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 32 22 12 7 1 2 58 19 2711
2017 Term 36 36 16 8 2 0 2 74 10 156
2017 Casual 44 29 19 1 4 0 2 75 5 78
2017 Student 45 33 12 8 0 1 1 79 9 149

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 23 14 8 6 0 2 70 15 2721
2017 Term 59 18 10 9 2 0 2 79 11 156
2017 Casual 49 33 7 4 2 1 4 86 6 78
2017 Student 67 14 12 4 3 0 1 82 7 150

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 17 8 5 4 1 4 82 10 2719
2017 Term 76 13 5 3 1 1 2 91 4 156
2017 Casual 75 13 2 3 0 0 7 95 3 76
2017 Student 83 8 4 2 0 0 2 94 2 151

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 30 11 5 3 0 2 81 8 2718
2017 Term 59 30 6 4 0 0 1 90 4 155
2017 Casual 68 19 3 4 2 0 4 91 7 74
2017 Student 73 18 3 5 1 0 1 91 6 151

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 21 11 8 6 1 2 75 14 2720
2017 Term 65 17 9 3 2 1 3 85 5 156
2017 Casual 70 14 9 2 1 0 4 87 4 76
2017 Student 70 19 4 4 1 0 1 90 5 150

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 15 6 3 1 0 25 86 6 2720
2017 Term 67 8 1 1 0 0 22 97 2 156
2017 Casual 67 9 1 0 2 0 21 95 3 77
2017 Student 76 5 1 1 0 0 18 98 1 151

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 59 21 9 3 1 1 6 86 4 2700
2017 Term 76 13 5 2 1 0 3 92 3 153
2017 Casual 74 14 2 1 0 0 8 96 1 77
2017 Student 77 16 3 1 0 0 3 96 1 151

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 64 18 7 3 3 1 5 87 6 2722
2017 Term 23 15 20 21 22 0 0 38 42 155
2017 Casual 28 15 13 20 19 1 4 46 41 78
2017 Student 54 12 13 10 8 0 3 68 19 151

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 29 13 4 2 1 3 80 6 2710
2017 Term 50 29 16 3 1 0 1 80 4 155
2017 Casual 55 26 13 1 1 0 4 84 2 77
2017 Student 53 22 18 3 3 0 1 76 6 151

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 27 40 17 7 0 0 35 25 2725
2017 Term 17 36 35 10 2 0 1 53 12 157
2017 Casual 20 30 43 2 4 1 0 51 6 78
2017 Student 25 44 21 7 2 0 1 70 9 151

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 24 40 18 7 0 1 25 34 2715
2017 Term 7 15 36 27 15 0 1 42 22 155
2017 Casual 1 8 40 29 20 0 1 50 10 78
2017 Student 6 8 35 29 21 0 1 51 14 149
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 24 20 12 16 3 1 24 76 2724
2017 Term 17 19 24 18 17 2 3 18 82 157
2017 Casual 37 17 11 10 19 3 3 39 61 78
2017 Student 18 25 20 14 16 5 2 19 81 151

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 1986
2017 Term 41 124
2017 Casual 46 48
2017 Student 45 114

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 1986
2017 Term 44 124
2017 Casual 43 48
2017 Student 64 114

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 1986
2017 Term 26 124
2017 Casual 37 48
2017 Student 30 114

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 56 1986
2017 Term 24 124
2017 Casual 20 48
2017 Student 11 114

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 1986
2017 Term 2 124
2017 Casual 2 48
2017 Student 1 114

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 1986
2017 Term 46 124
2017 Casual 39 48
2017 Student 31 114

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 5 41 21 11 6 17 1934
2017 Term 4 40 28 9 7 13 123
2017 Casual 0 47 24 10 11 8 46
2017 Student 8 59 13 6 4 10 114

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 20 17 18 28 2 8 31 51 1991
2017 Term 7 26 14 20 23 3 8 37 47 124
2017 Casual 22 21 8 18 14 2 16 52 39 48
2017 Student 28 33 6 10 15 5 4 66 27 114

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 2 6 10 18 56 2 5 9 80 1994
2017 Term 0 11 8 17 55 3 6 12 80 124
2017 Casual 6 2 13 26 42 4 6 9 77 48
2017 Student 7 22 13 21 29 5 5 32 54 115
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