2017 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	42	7	7	2	83	10	756
2017	Non-supervisor	38	43	9	6	4	81	10	4082
2014	Supervisor	42	41	8	6	3	83	9	670
2014	Non-supervisor	36	43	10	7	5	78	12	3462
2011	Supervisor	44	40	7	5	4	84	9	1155
2011	Non-supervisor	38	40	10	7	4	79	11	4487
2008	Supervisor	49	36	7	6	2	85	8	531
2008	Non-supervisor	38	40	10	7	5	78	12	2937

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	38	10	10	8	0	0	72	18	754
2017	Non-supervisor	35	35	13	9	7	0	0	71	17	4070

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	29	4	2	1	93	3	755
2017	Non-supervisor	60	30	7	2	1	90	3	4073
2014	Supervisor	73	20	5	1	1	93	2	670
2014	Non-supervisor	68	24	5	2	1	92	3	3458
2011	Supervisor	70	25	3	2	1	95	2	1157
2011	Non-supervisor	65	27	6	2	1	92	3	4493

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	39	8	5	2	86	7	751
2017	Non-supervisor	47	37	9	4	2	84	7	4071
2014	Supervisor	49	36	9	4	2	85	6	670
2014	Non-supervisor	47	37	9	5	3	84	8	3460
2011	Supervisor	48	39	7	3	2	87	6	1157
2011	Non-supervisor	45	39	9	5	3	84	7	4497
2008	Supervisor	51	38	5	5	1	89	6	536
2008	Non-supervisor	44	39	8	6	3	84	9	2966

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	34	14	8	6	0	72	14	752
2017	Non-supervisor	40	32	14	8	6	0	72	14	4079
2014	Supervisor	40	34	15	7	4	0	74	11	665
2014	Non-supervisor	37	35	14	8	6	1	72	14	3438
2011	Supervisor	31	38	16	9	5	1	70	14	1158
2011	Non-supervisor	32	35	17	9	6	1	68	15	4498

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	35	14	8	5	73	13	756
2017	Non-supervisor	40	35	12	9	5	75	13	4087
2014	Supervisor	39	37	12	7	5	76	12	665
2014	Non-supervisor	37	36	14	9	5	73	13	3437
2011	Supervisor	30	40	15	10	5	71	14	1153
2011	Non-supervisor	32	38	15	10	6	70	16	4489
2008	Supervisor	35	41	11	9	4	76	13	538
2008	Non-supervisor	34	38	13	9	6	72	15	2968

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	26	12	11	7	2	0	69	18	755
2017	Non-supervisor	39	24	16	9	7	4	1	66	17	4075
2014	Supervisor	44	22	16	10	6	2	0	67	16	664
2014	Non-supervisor	39	25	15	10	8	3	0	66	19	3437
2011	Supervisor	39	25	14	10	8	3	0	66	19	1155
2011	Non-supervisor	35	26	15	11	9	3	0	63	21	4486
2008	Supervisor	36	31	14	9	6	3	0	69	16	539
2008	Non-supervisor	32	27	15	12	9	5	0	62	22	2967

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	31	14	6	5	1	0	74	12	757
2017	Non-supervisor	46	28	11	7	5	2	1	76	12	4087
2014	Supervisor	41	32	11	9	4	1	1	75	14	670
2014	Non-supervisor	45	29	11	7	6	2	1	76	13	3460
2011	Supervisor	41	30	13	8	5	2	1	73	14	1156
2011	Non-supervisor	42	30	12	8	6	2	1	74	14	4486
2008	Supervisor	42	29	10	10	7	2	0	72	17	538
2008	Non-supervisor	39	29	12	9	8	3	0	71	17	2971

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	35	10	8	7	0	0	76	14	757
2017	Non-supervisor	43	31	10	9	6	1	1	76	15	4085
2014	Supervisor	38	33	11	12	5	0	0	72	18	670
2014	Non-supervisor	42	31	11	8	7	1	0	74	15	3461
2011	Supervisor	37	35	10	12	6	0	0	72	18	1157
2011	Non-supervisor	39	32	11	10	7	1	0	72	17	4482
2008	Supervisor	37	32	10	12	8	1	0	70	20	538
2008	Non-supervisor	36	32	10	11	9	1	0	69	20	2967

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	26	9	7	6	78	13	756
2017	Non-supervisor	54	25	10	5	6	79	11	4085
2014	Supervisor	48	29	10	8	5	77	13	669
2014	Non-supervisor	51	26	9	7	6	77	13	3463

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	34	13	11	9	0	0	66	20	757
2017	Non-supervisor	34	31	14	9	6	6	1	70	15	4088
2014	Supervisor	28	39	14	10	6	1	0	69	17	665
2014	Non-supervisor	30	33	15	9	6	5	1	68	17	3454
2011	Supervisor	22	33	18	15	10	2	0	56	25	1158
2011	Non-supervisor	24	32	19	11	9	5	1	59	21	4491

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	36	15	12	10	0	0	62	22	755
2017	Non-supervisor	30	31	15	11	8	3	1	64	20	4085
2014	Supervisor	27	36	16	12	7	1	0	64	20	665
2014	Non-supervisor	27	32	17	13	8	3	0	61	22	3453
2011	Supervisor	19	32	18	17	13	1	0	52	30	1159
2011	Non-supervisor	23	31	18	14	12	2	0	55	26	4486
2008	Supervisor	24	37	13	12	12	1	0	62	24	538
2008	Non-supervisor	26	33	15	12	10	3	0	61	23	2972

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	36	17	18	11	1	0	54	29	756
2017	Non-supervisor	23	30	18	14	9	6	1	57	24	4075
2014	Supervisor	19	34	15	19	10	3	0	54	31	664
2014	Non-supervisor	21	29	18	17	10	5	0	53	28	3455
2011	Supervisor	10	32	19	23	13	2	0	43	37	1157
2011	Non-supervisor	15	32	20	17	11	5	0	50	30	4492
2008	Supervisor	13	34	16	24	11	2	0	48	35	537
2008	Non-supervisor	16	32	17	18	11	6	0	52	30	2969

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	27	18	15	16	3	0	49	32	754
2017	Non-supervisor	23	25	18	13	13	7	1	52	29	4086
2014	Supervisor	21	28	16	17	15	3	0	51	33	665
2014	Non-supervisor	22	27	16	14	15	5	0	52	31	3453
2011	Supervisor	12	26	18	21	19	4	0	39	42	1157
2011	Non-supervisor	15	26	19	16	17	7	0	44	35	4490
2008	Supervisor	15	28	17	19	15	6	0	46	36	537
2008	Non-supervisor	16	27	16	16	15	10	0	48	34	2972

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	35	15	18	15	1	0	52	33	757
2017	Non-supervisor	21	29	17	16	11	5	1	53	28	4080
2014	Supervisor	18	34	16	19	12	1	0	52	32	665
2014	Non-supervisor	19	31	16	18	12	3	0	52	31	3449
2011	Supervisor	10	33	17	23	15	1	0	44	39	1157
2011	Non-supervisor	15	33	18	19	13	3	0	49	33	4491
2008	Supervisor	14	36	14	23	11	1	0	51	34	538
2008	Non-supervisor	18	35	14	19	11	2	0	55	30	2969

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	38	13	12	8	67	20	755
2017	Non-supervisor	32	33	15	12	8	66	20	4080
2014	Supervisor	27	38	14	13	9	64	22	670
2014	Non-supervisor	29	36	14	12	8	65	21	3458
2011	Supervisor	23	38	16	14	9	61	22	1159
2011	Non-supervisor	25	38	14	13	9	64	22	4490

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	42	12	10	7	0	0	71	16	755
2017	Non-supervisor	35	40	11	10	4	0	0	75	14	4081

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	32	16	21	13	4	1	47	37	754
2017	Non-supervisor	13	20	17	17	14	17	3	40	39	4083
2014	Supervisor	15	33	16	20	12	3	1	50	33	669
2014	Non-supervisor	13	21	18	19	16	12	2	38	41	3458

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	35	13	9	6	0	0	71	15	757
2017	Non-supervisor	40	32	11	9	6	1	1	73	15	4085
2014	Supervisor	35	39	9	10	6	0	1	75	16	670
2014	Non-supervisor	42	32	11	8	6	1	0	75	14	3461
2011	Supervisor	32	37	11	12	7	1	0	70	19	1158
2011	Non-supervisor	36	35	13	10	6	1	1	71	16	4490
2008	Supervisor	33	34	13	11	8	1	0	68	19	537
2008	Non-supervisor	34	33	12	11	9	1	0	68	20	2973

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	35	14	11	6	2	4	68	17	756
2014	Supervisor	27	35	15	10	6	3	4	67	17	667

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	38	12	16	8	0	0	64	24	755
2017	Non-supervisor	29	32	14	13	8	2	1	64	22	4086
2014	Supervisor	26	42	13	14	5	0	0	68	19	670
2014	Non-supervisor	25	38	12	14	7	2	1	66	22	3462
2011	Supervisor	24	41	12	16	7	0	0	66	23	1158
2011	Non-supervisor	26	36	14	14	8	2	1	64	22	4489
2008	Supervisor	33	38	8	15	6	0	1	71	21	538
2008	Non-supervisor	26	36	13	13	7	2	3	66	21	2972

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	33	11	10	6	1	1	72	17	755
2017	Non-supervisor	25	26	15	12	9	12	2	59	24	4086
2014	Supervisor	39	32	13	10	5	1	0	71	15	670
2014	Non-supervisor	22	29	15	14	10	8	2	57	26	3461
2011	Supervisor	33	32	12	12	9	1	0	67	21	1155
2011	Non-supervisor	23	27	16	13	12	7	2	55	28	4491
2008	Supervisor	41	30	11	11	6	1	1	72	17	537
2008	Non-supervisor	25	26	15	13	11	8	3	57	26	2970

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	42	9	15	4	0	0	72	20	756
2017	Non-supervisor	31	37	10	14	7	0	0	69	21	4084
2014	Supervisor	32	39	8	13	7	0	0	71	21	670
2014	Non-supervisor	31	39	10	13	7	0	0	70	20	3461
2011	Supervisor	28	43	12	12	6	0	0	70	18	1154
2011	Non-supervisor	28	39	12	13	7	0	1	68	20	4488
2008	Supervisor	28	44	10	12	6	0	0	73	18	537
2008	Non-supervisor	26	41	11	15	7	1	0	67	22	2975

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	36	7	6	2	85	8	755
2017	Non-supervisor	42	37	11	6	3	79	10	4086
2014	Supervisor	48	38	8	4	2	86	7	670
2014	Non-supervisor	40	38	11	7	4	77	11	3463
2011	Supervisor	50	36	7	4	3	86	7	1152
2011	Non-supervisor	44	35	10	6	4	79	10	4500
2008	Supervisor	48	36	10	4	2	84	5	537
2008	Non-supervisor	37	40	10	8	4	77	13	2968

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	34	5	4	2	90	5	755
2017	Non-supervisor	48	35	8	7	3	82	10	4078
2014	Supervisor	56	34	5	4	2	90	5	670
2014	Non-supervisor	44	37	7	7	4	82	11	3460
2011	Supervisor	57	34	4	3	2	91	5	1155
2011	Non-supervisor	44	38	7	6	4	83	10	4492
2008	Supervisor	57	37	3	3	1	94	4	537
2008	Non-supervisor	42	39	8	7	4	82	11	2976

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	36	15	12	9	1	0	64	21	755
2017	Non-supervisor	28	32	15	12	9	4	2	63	22	4077
2014	Supervisor	29	31	15	14	10	1	0	61	24	665
2014	Non-supervisor	25	31	15	13	12	3	1	59	26	3444
2011	Supervisor	22	35	17	15	11	0	0	57	26	1155
2011	Non-supervisor	23	32	16	14	13	2	1	56	28	4486
2008	Supervisor	22	39	13	12	13	1	0	61	25	538
2008	Non-supervisor	20	33	17	15	12	3	0	54	28	2971

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	29	15	14	17	1	3	52	32	752
2017	Non-supervisor	18	23	15	16	18	4	7	46	37	4082
2014	Supervisor	21	27	14	18	18	1	2	49	37	664
2014	Non-supervisor	15	20	16	18	24	3	4	38	45	3443
2011	Supervisor	17	26	14	17	22	1	2	45	41	1153
2011	Non-supervisor	11	23	15	18	27	2	4	37	47	4493
2008	Supervisor	13	33	14	16	22	1	2	47	39	536
2008	Non-supervisor	12	26	14	18	25	2	3	41	45	2960

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	38	6	9	3	0	82	12	753
2017	Non-supervisor	32	38	12	11	6	1	71	17	4064
2014	Supervisor	34	43	8	10	5	0	78	15	670
2014	Non-supervisor	25	41	13	12	8	0	67	20	3460
2011	Supervisor	40	40	7	7	4	0	81	12	1154
2011	Non-supervisor	31	39	12	11	6	0	71	17	4494

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	33	9	7	4	0	80	11	755
2017	Non-supervisor	36	35	14	9	6	1	71	15	4075
2014	Supervisor	41	35	12	7	4	0	77	12	670
2014	Non-supervisor	35	35	14	9	7	0	70	15	3459

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	34	10	9	5	0	0	76	14	755
2017	Non-supervisor	39	35	12	8	5	0	0	75	13	4072
2014	Supervisor	39	35	10	10	6	0	0	73	16	670
2014	Non-supervisor	36	36	14	8	5	0	0	72	14	3460
2011	Supervisor	40	39	10	7	3	0	0	79	10	1153
2011	Non-supervisor	41	37	11	7	3	1	1	79	10	4488

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	41	16	7	5	1	0	72	12	756
2017	Non-supervisor	25	36	18	10	6	5	1	64	17	4071

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	35	7	7	6	0	0	80	13	753
2017	Non-supervisor	50	29	9	7	4	1	1	80	11	4083
2014	Supervisor	45	33	7	9	5	0	0	79	14	669
2014	Non-supervisor	47	31	10	7	4	0	0	78	12	3455
2011	Supervisor	40	34	10	9	6	0	0	75	15	1155
2011	Non-supervisor	46	33	10	7	4	0	1	80	11	4496

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	24	6	9	11	1	7	71	22	755
2017	Non-supervisor	39	22	11	9	9	2	9	68	20	4083
2014	Supervisor	38	25	9	12	9	1	6	68	23	670
2014	Non-supervisor	39	23	11	9	10	2	6	68	20	3457
2011	Supervisor	29	26	8	12	15	0	9	61	30	1154
2011	Non-supervisor	37	23	10	11	10	2	7	66	23	4496
2008	Supervisor	40	24	7	15	10	1	3	67	26	537
2008	Non-supervisor	39	24	9	10	10	2	6	68	22	2973

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	30	24	14	9	1	53	23	755
2017	Non-supervisor	40	32	14	6	4	3	75	11	4090
2014	Supervisor	17	30	25	15	12	0	47	27	670
2014	Non-supervisor	35	31	17	8	7	1	67	16	3459
2011	Supervisor	18	29	23	17	13	1	47	30	1159
2011	Non-supervisor	34	32	18	9	6	1	67	15	4492
2008	Supervisor	13	28	29	18	13	0	41	31	535
2008	Non-supervisor	28	29	21	11	9	1	58	21	2967

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	23	5	6	6	1	2	82	12	756
2017	Non-supervisor	57	19	6	5	5	2	5	82	11	4080
2014	Supervisor	52	25	8	4	7	2	2	80	12	669
2014	Non-supervisor	55	21	8	5	5	2	4	81	11	3463
2011	Supervisor	43	28	9	8	8	2	3	74	16	1158
2011	Non-supervisor	48	25	8	6	8	2	3	76	15	4500

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	26	40	35	756
2017	Non-supervisor	26	38	36	4089
2014	Supervisor	29	38	33	664
2014	Non-supervisor	26	38	36	3439
2011	Supervisor	31	39	30	1154
2011	Non-supervisor	28	40	32	4504

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	23	31	33	3	1	8	196
2017	Non-supervisor	18	31	23	5	15	8	1056
2014	Supervisor	26	32	31	4	9999	6	197
2014	Non-supervisor	21	35	28	7	9999	9	901
2011	Supervisor	24	30	33	7	9999	6	357
2011	Non-supervisor	17	34	33	6	9999	10	1249

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	39	7	3	3	0	87	6	755
2017	Non-supervisor	48	37	7	4	2	0	86	6	4077
2014	Supervisor	51	37	7	4	1	0	88	5	670
2014	Non-supervisor	45	39	9	4	2	1	85	6	3462
2011	Supervisor	46	39	8	4	3	0	85	7	1159
2011	Non-supervisor	43	41	9	4	2	1	84	7	4494
2008	Supervisor	56	32	7	3	2	0	88	5	537
2008	Non-supervisor	49	37	7	4	2	1	86	6	2965

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	40	15	10	5	0	0	70	15	756
2017	Non-supervisor	29	39	16	9	4	2	1	71	13	4077
2014	Supervisor	30	42	15	9	4	0	0	72	13	666
2014	Non-supervisor	31	38	16	8	5	2	0	70	13	3452
2011	Supervisor	24	42	18	11	6	1	0	66	16	1154
2011	Non-supervisor	25	40	19	9	5	2	0	66	15	4491

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	29	35	15	5	0	2	20	44	756
2017	Non-supervisor	8	19	32	20	15	1	5	37	29	4053
2014	Supervisor	12	30	37	15	5	0	1	20	43	670
2014	Non-supervisor	10	23	35	19	9	1	3	29	35	3453
2011	Supervisor	14	32	35	14	3	0	1	18	47	1157
2011	Non-supervisor	10	23	33	19	11	1	3	31	34	4475
2008	Supervisor	17	34	34	10	5	0	1	15	51	535
2008	Non-supervisor	10	25	33	20	9	1	2	30	36	2969

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	25	29	20	11	1	2	33	37	753
2017	Non-supervisor	8	15	25	23	21	3	6	48	25	4041
2014	Supervisor	11	21	31	23	12	0	2	35	33	670
2014	Non-supervisor	10	17	28	24	15	2	4	41	29	3448
2011	Supervisor	13	22	31	22	9	1	2	33	35	1157
2011	Non-supervisor	9	15	26	25	18	2	5	46	26	4465
2008	Supervisor	12	22	31	21	11	1	2	33	35	537
2008	Non-supervisor	8	17	28	23	17	3	4	43	27	2961

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	24	34	18	6	1	2	25	40	755
2017	Non-supervisor	9	16	28	21	17	3	7	41	28	4052
2014	Supervisor	16	28	31	17	7	0	1	24	45	667
2014	Non-supervisor	12	19	29	20	13	3	5	35	33	3451
2011	Supervisor	22	26	29	17	5	1	1	22	49	1157
2011	Non-supervisor	13	18	28	20	13	3	5	36	33	4464
2008	Supervisor	18	29	34	13	5	1	1	18	47	538
2008	Non-supervisor	12	19	30	20	12	2	4	34	34	2959

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	16	37	27	11	0	1	39	24	752
2017	Non-supervisor	3	7	25	31	25	2	7	61	12	4031
2014	Supervisor	8	17	40	25	9	0	1	34	26	668
2014	Non-supervisor	5	10	28	31	20	1	5	54	16	3429
2011	Supervisor	11	18	37	26	7	0	1	33	29	1153
2011	Non-supervisor	5	9	29	32	19	1	4	54	15	4462
2008	Supervisor	8	23	38	22	8	0	1	30	31	537
2008	Non-supervisor	5	11	30	30	19	1	4	51	18	2961

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	27	26	12	7	0	2	19	55	755
2017	Non-supervisor	15	17	24	18	19	2	6	40	34	4055
2014	Supervisor	28	31	25	9	6	0	1	15	60	669
2014	Non-supervisor	18	21	25	18	14	1	3	33	41	3450
2011	Supervisor	29	32	26	9	3	0	1	12	61	1157
2011	Non-supervisor	16	19	26	19	14	1	4	35	37	4480
2008	Supervisor	27	31	27	9	5	1	1	14	59	538
2008	Non-supervisor	17	20	25	19	14	1	3	35	39	2966

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	23	29	20	9	0	2	30	41	753
2017	Non-supervisor	10	15	22	20	21	4	8	47	29	4056
2014	Supervisor	15	22	28	21	10	1	4	32	38	665
2014	Non-supervisor	11	15	24	24	18	3	6	46	28	3444
2011	Supervisor	14	21	32	20	9	0	3	31	37	1155
2011	Non-supervisor	9	14	24	24	20	3	6	48	26	4466
2008	Supervisor	17	28	28	17	9	0	2	26	46	537
2008	Non-supervisor	11	19	25	20	16	3	5	39	33	2967

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	23	37	17	5	1	2	23	39	756
2017	Non-supervisor	9	16	28	20	17	4	6	40	28	4052
2014	Supervisor	15	28	35	14	6	1	1	21	44	670
2014	Non-supervisor	12	19	31	19	12	3	4	33	34	3446

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	30	8	11	5	0	0	75	16	753
2017	Non-supervisor	38	28	11	11	10	1	1	68	21	4084
2014	Supervisor	46	31	8	10	6	0	0	76	16	670
2014	Non-supervisor	38	29	10	12	10	1	0	67	23	3459

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	42	8	11	4	0	78	15	753
2017	Non-supervisor	40	38	8	9	5	1	78	13	4072
2014	Supervisor	38	41	8	9	4	0	79	13	669
2014	Non-supervisor	39	38	10	10	4	0	77	14	3461

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	34	16	4	2	3	0	77	6	755
2017	Non-supervisor	40	31	15	4	3	5	2	76	8	4066
2014	Supervisor	47	35	11	3	1	2	1	84	5	665
2014	Non-supervisor	44	31	14	4	2	4	1	80	6	3436

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	41	10	6	2	1	82	8	754
2017	Non-supervisor	41	37	12	5	3	2	80	8	4083
2014	Supervisor	45	36	10	4	3	1	82	8	665
2014	Non-supervisor	44	34	11	5	3	2	80	8	3436
2011	Supervisor	30	40	17	7	5	2	71	12	1156
2011	Non-supervisor	30	38	17	7	5	3	70	12	4492

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	35	10	5	4	82	8	755
2017	Non-supervisor	49	36	8	5	3	85	7	4081
2014	Supervisor	51	33	9	4	3	83	7	664
2014	Non-supervisor	51	32	9	4	4	83	8	3437
2011	Supervisor	39	39	11	7	4	78	11	1155
2011	Non-supervisor	41	38	11	6	4	80	10	4483
2008	Supervisor	39	40	9	8	5	79	12	539
2008	Non-supervisor	40	36	10	8	5	77	13	2968

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	38	13	13	8	1	1	65	22	755
2017	Non-supervisor	26	28	14	12	11	5	4	59	25	4083
2014	Supervisor	29	37	13	11	8	1	1	67	20	670
2014	Non-supervisor	28	30	14	12	11	3	2	61	24	3462

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	40	11	3	1	1	0	84	5	754
2017	Non-supervisor	43	37	11	4	2	3	1	84	5	4072
2014	Supervisor	50	36	8	3	1	1	1	88	4	664
2014	Non-supervisor	44	37	10	4	1	3	1	85	5	3449
2011	Supervisor	43	38	11	5	2	1	1	82	7	1153
2011	Non-supervisor	41	38	11	4	2	2	1	82	7	4490

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	39	9	9	4	1	1	78	13	754
2017	Non-supervisor	36	34	12	8	5	3	1	74	14	4073
2014	Supervisor	46	31	11	7	3	1	0	78	11	664
2014	Non-supervisor	38	35	12	7	4	3	1	76	12	3451
2011	Supervisor	38	35	11	8	6	2	1	74	15	1153
2011	Non-supervisor	34	34	12	9	6	4	1	71	16	4490
2008	Supervisor	39	35	10	6	7	2	0	76	14	535
2008	Non-supervisor	31	33	11	10	8	5	1	68	20	2974

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	38	17	9	6	1	0	68	15	755
2017	Non-supervisor	23	31	21	11	6	5	2	59	19	4078
2014	Supervisor	34	36	19	7	3	1	0	71	11	665
2014	Non-supervisor	25	33	20	10	6	5	2	62	17	3448
2011	Supervisor	21	37	20	12	6	3	1	61	18	1157
2011	Non-supervisor	15	30	27	12	8	6	2	49	22	4491

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	27	15	12	16	4	2	54	30	753
2017	Non-supervisor	23	24	16	13	13	8	3	53	29	4072
2014	Supervisor	27	24	17	12	13	5	1	55	27	664
2014	Non-supervisor	22	24	17	15	14	7	1	50	32	3449
2011	Supervisor	17	26	17	16	15	7	1	47	34	1157
2011	Non-supervisor	16	23	18	15	15	10	2	45	35	4494

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	46	5	7	3	85	10	755
2017	Non-supervisor	44	42	4	7	3	86	10	4089
2014	Supervisor	41	47	4	6	2	88	8	670
2014	Non-supervisor	44	44	4	7	2	88	9	3461
2011	Supervisor	36	48	4	9	3	84	12	1155
2011	Non-supervisor	41	46	3	8	2	87	10	4501
2008	Supervisor	36	51	3	8	2	87	10	537
2008	Non-supervisor	41	45	3	8	2	87	10	2973

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	36	5	11	4	80	15	756
2017	Non-supervisor	45	33	6	10	5	79	15	4082
2014	Supervisor	46	32	7	10	5	78	15	670
2014	Non-supervisor	45	34	6	10	5	79	15	3461
2011	Supervisor	42	34	6	11	7	76	18	1153
2011	Non-supervisor	39	36	7	11	7	75	18	4474

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	36	6	6	2	86	8	754
2017	Non-supervisor	46	35	8	7	3	82	10	4072
2014	Supervisor	53	33	8	5	1	86	6	670
2014	Non-supervisor	45	37	8	7	2	82	9	3457

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	76	16	3	1	1	0	2	94	2	752
2017	Non-supervisor	76	17	3	2	1	1	1	94	2	4081
2014	Supervisor	76	17	3	2	1	0	1	94	3	670
2014	Non-supervisor	75	18	3	1	1	0	1	95	2	3461
2011	Supervisor	72	18	3	3	2	1	1	92	5	1155
2011	Non-supervisor	77	16	3	1	1	0	1	95	2	4502
2008	Supervisor	77	17	1	2	1	0	1	95	4	537
2008	Non-supervisor	77	17	2	2	1	1	1	95	3	2963

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	74	14	4	4	2	2	90	6	756
2017	Non-supervisor	76	14	4	3	1	2	92	5	4087
2014	Supervisor	74	15	3	4	1	2	91	6	670
2014	Non-supervisor	73	16	4	3	2	2	91	5	3462
2011	Supervisor	71	15	4	5	3	1	88	8	1152
2011	Non-supervisor	75	14	4	3	2	2	91	6	4497
2008	Supervisor	70	19	3	4	2	1	90	6	538
2008	Non-supervisor	75	14	3	4	2	1	91	6	2967

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	13	4	3	2	0	4	90	6	755
2017	Non-supervisor	73	11	5	3	2	0	7	90	4	4087
2014	Supervisor	77	11	3	3	1	0	4	93	4	670
2014	Non-supervisor	74	12	4	2	2	0	5	91	4	3462
2011	Supervisor	69	14	5	4	4	1	4	87	8	1153
2011	Non-supervisor	72	12	5	2	3	1	6	90	5	4479
2008	Supervisor	74	12	3	3	3	0	5	90	6	539
2008	Non-supervisor	70	11	4	2	3	0	8	89	6	2968

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	81	10	3	1	1	4	95	3	758
2017	Non-supervisor	80	11	3	1	2	3	94	2	4081
2014	Supervisor	81	10	3	1	1	4	95	2	670
2014	Non-supervisor	80	10	3	1	2	5	94	3	3463
2011	Supervisor	77	11	4	2	2	3	92	4	1154
2011	Non-supervisor	79	10	3	1	2	5	94	3	4485
2008	Supervisor	84	5	2	1	2	6	95	3	535
2008	Non-supervisor	81	7	2	1	2	7	94	4	2965

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	16	6	4	1	1	4	88	5	756
2017	Non-supervisor	66	14	6	2	2	3	8	89	4	4084
2014	Supervisor	68	14	8	3	1	0	5	87	4	665
2014	Non-supervisor	68	15	6	2	2	2	6	90	4	3447

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	74	13	6	1	1	1	4	92	2	755
2017	Non-supervisor	70	14	6	2	1	2	5	90	3	4074
2014	Supervisor	69	15	6	2	1	3	5	90	3	665
2014	Non-supervisor	70	15	5	1	1	3	5	92	3	3447
2011	Supervisor	66	17	7	3	2	2	3	87	5	1158
2011	Non-supervisor	67	16	7	2	2	3	4	89	4	4488
2008	Supervisor	72	14	7	1	1	2	2	90	2	537
2008	Non-supervisor	69	15	7	2	1	3	3	90	3	2972

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	22	78	755
2017	Non-supervisor	18	82	4075
2014	Supervisor	22	78	663
2014	Non-supervisor	21	79	3430

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	159
2017	Non-supervisor	58	766
2014	Supervisor	41	143
2014	Non-supervisor	59	713

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	60	159
2017	Non-supervisor	62	766
2014	Supervisor	55	143
2014	Non-supervisor	63	713

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	26	159
2017	Non-supervisor	4	766
2014	Supervisor	30	143
2014	Non-supervisor	4	713

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	766

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	159
2017	Non-supervisor	7	766
2014	Non-supervisor	4	713

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	159
2017	Non-supervisor	9	766
2014	Non-supervisor	6	713

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	159
2017	Non-supervisor	3	766
2014	Supervisor	4	143
2014	Non-supervisor	4	713

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	45	159
2017	Non-supervisor	35	766
2014	Supervisor	41	143
2014	Non-supervisor	41	714

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	159
2017	Non-supervisor	42	766
2014	Supervisor	36	143
2014	Non-supervisor	38	714

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	159
2017	Non-supervisor	52	766
2014	Supervisor	46	143
2014	Non-supervisor	52	714

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	159
2017	Non-supervisor	40	766
2014	Supervisor	34	143
2014	Non-supervisor	44	714

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	159
2017	Non-supervisor	33	766
2014	Supervisor	34	143
2014	Non-supervisor	35	714

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	159
2017	Non-supervisor	52	766
2014	Supervisor	44	143
2014	Non-supervisor	52	714

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	159
2017	Non-supervisor	32	766
2014	Supervisor	35	143
2014	Non-supervisor	36	714

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	766
2014	Supervisor	0	143
2014	Non-supervisor	2	714

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	159
2017	Non-supervisor	13	766
2014	Supervisor	9	143
2014	Non-supervisor	8	714

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	159
2017	Non-supervisor	12	766
2014	Supervisor	12	143
2014	Non-supervisor	12	714

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	45	159
2017	Non-supervisor	47	766
2014	Supervisor	39	143
2014	Non-supervisor	48	714

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	25	159
2017	Non-supervisor	25	766
2014	Supervisor	34	143
2014	Non-supervisor	28	714

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	159
2017	Non-supervisor	16	766
2014	Supervisor	16	143
2014	Non-supervisor	14	714

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	54	158
2017	Non-supervisor	55	766
2014	Supervisor	60	143
2014	Non-supervisor	55	714

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	158
2017	Non-supervisor	30	766
2014	Supervisor	43	143
2014	Non-supervisor	31	714

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	158
2017	Non-supervisor	8	766
2014	Supervisor	18	143
2014	Non-supervisor	10	714

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	158
2017	Non-supervisor	19	766
2014	Supervisor	19	143
2014	Non-supervisor	23	714

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	158
2017	Non-supervisor	13	766
2014	Supervisor	10	143
2014	Non-supervisor	11	714

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	158
2017	Non-supervisor	6	766
2014	Supervisor	5	143
2014	Non-supervisor	7	714

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	158
2017	Non-supervisor	12	766
2014	Supervisor	15	143
2014	Non-supervisor	12	714

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	158
2017	Non-supervisor	12	766
2014	Supervisor	13	143
2014	Non-supervisor	11	714

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	158
2017	Non-supervisor	26	766
2014	Supervisor	18	143
2014	Non-supervisor	23	714

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	144
2017	Non-supervisor	13	719
2014	Supervisor	17	134
2014	Non-supervisor	13	663

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	144
2017	Non-supervisor	16	719
2014	Supervisor	13	134
2014	Non-supervisor	17	663

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	144
2017	Non-supervisor	10	719
2014	Non-supervisor	9	663

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	144
2017	Non-supervisor	7	719
2014	Supervisor	6	134
2014	Non-supervisor	7	663

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	144
2017	Non-supervisor	14	719
2014	Supervisor	15	134
2014	Non-supervisor	13	663

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	144
2017	Non-supervisor	13	719
2014	Supervisor	17	134
2014	Non-supervisor	7	663

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	144
2017	Non-supervisor	16	719
2014	Supervisor	16	134
2014	Non-supervisor	15	663

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	144
2017	Non-supervisor	12	719
2014	Supervisor	4	134
2014	Non-supervisor	11	663

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	144
2017	Non-supervisor	13	719
2014	Supervisor	5	134
2014	Non-supervisor	11	663

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	144
2017	Non-supervisor	29	719
2014	Supervisor	22	134
2014	Non-supervisor	25	663

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	144
2017	Non-supervisor	9	719
2014	Supervisor	9	134
2014	Non-supervisor	10	663

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	144
2017	Non-supervisor	47	719
2014	Supervisor	41	134
2014	Non-supervisor	48	663

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	144
2017	Non-supervisor	2	719
2014	Non-supervisor	3	663

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	144
2017	Non-supervisor	53	719
2014	Supervisor	54	134
2014	Non-supervisor	54	663

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	719

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	144
2017	Non-supervisor	13	719
2014	Supervisor	13	134
2014	Non-supervisor	14	663

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	96	4	158
2017	Non-supervisor	88	12	767

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	27	21	9	10	8	4	54	22	754
2017	Non-supervisor	20	20	19	9	9	17	7	52	23	4086
2014	Supervisor	24	28	21	7	7	10	2	59	17	663
2014	Non-supervisor	22	22	19	9	9	15	4	54	22	3436

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	33	19	8	6	2	0	67	14	755
2017	Non-supervisor	33	31	16	7	5	6	1	69	14	4083
2014	Supervisor	39	37	13	6	4	1	0	76	11	664
2014	Non-supervisor	36	32	16	7	5	4	0	71	12	3436
2011	Supervisor	33	37	16	7	5	2	0	72	11	1152
2011	Non-supervisor	33	34	16	7	5	5	0	70	13	4488

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	7	93	751
2017	Non-supervisor	8	92	4076
2014	Supervisor	6	94	661
2014	Non-supervisor	8	92	3428

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	50
2017	Non-supervisor	49	324
2014	Supervisor	31	36
2014	Non-supervisor	46	266

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	80	50
2017	Non-supervisor	74	324
2014	Supervisor	89	36
2014	Non-supervisor	77	266

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	50
2017	Non-supervisor	3	324
2014	Supervisor	19	36
2014	Non-supervisor	3	266

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	324
2014	Supervisor	0	36

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	324
2014	Non-supervisor	7	266

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	324
2014	Non-supervisor	4	266

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	324
2014	Non-supervisor	6	266

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	20	325
2014	Supervisor	20	36
2014	Non-supervisor	16	265

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	16	325
2014	Non-supervisor	14	265

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	325
2014	Supervisor	17	36
2014	Non-supervisor	6	265

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	50
2017	Non-supervisor	5	325
2014	Supervisor	0	36
2014	Non-supervisor	4	265

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	50
2017	Non-supervisor	29	325
2014	Supervisor	28	36
2014	Non-supervisor	26	265

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	60	50
2017	Non-supervisor	29	325
2014	Supervisor	36	36
2014	Non-supervisor	24	265

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	325
2014	Non-supervisor	3	265

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	325

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	325
2014	Non-supervisor	7	265

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	50
2017	Non-supervisor	19	325
2014	Supervisor	19	36
2014	Non-supervisor	13	265

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	50

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	50
2017	Non-supervisor	14	325
2014	Non-supervisor	18	265

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	50
2017	Non-supervisor	325
2014	Supervisor	36
2014	Non-supervisor	265

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	26	50
2017	Non-supervisor	22	325
2014	Supervisor	17	36
2014	Non-supervisor	35	265

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	51
2017	Non-supervisor	26	325
2014	Supervisor	25	36
2014	Non-supervisor	34	266

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	51
2017	Non-supervisor	17	325
2014	Supervisor	20	36
2014	Non-supervisor	20	266

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	51
2017	Non-supervisor	7	325
2014	Non-supervisor	6	266

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	51
2017	Non-supervisor	13	325
2014	Non-supervisor	18	266

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	325
2014	Non-supervisor	5	266

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	51
2017	Non-supervisor	7	325
2014	Non-supervisor	6	266

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	325
2014	Supervisor	14	36
2014	Non-supervisor	8	266

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	325
2014	Supervisor	16	36
2014	Non-supervisor	7	266

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	54	51
2017	Non-supervisor	48	325
2014	Supervisor	50	36
2014	Non-supervisor	47	266

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	44
2017	Non-supervisor	6	303
2014	Supervisor	0	34
2014	Non-supervisor	11	251

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	303
2014	Supervisor	21	34
2014	Non-supervisor	10	251

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	44
2017	Non-supervisor	4	303
2014	Non-supervisor	6	251

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	303
2014	Non-supervisor	3	251

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	44
2017	Non-supervisor	3	303
2014	Non-supervisor	6	251

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	303
2014	Non-supervisor	7	251

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	44
2017	Non-supervisor	13	303
2014	Non-supervisor	11	251

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	44
2017	Non-supervisor	12	303
2014	Non-supervisor	14	251

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	303
2014	Non-supervisor	10	251

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	44
2017	Non-supervisor	23	303
2014	Supervisor	15	34
2014	Non-supervisor	23	251

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	303
2014	Non-supervisor	9	251

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	54	44
2017	Non-supervisor	43	303
2014	Supervisor	42	34
2014	Non-supervisor	47	251

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	44
2014	Supervisor	0	34

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	74	44
2017	Non-supervisor	63	303
2014	Supervisor	62	34
2014	Non-supervisor	70	251

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	303
2014	Non-supervisor	12	251

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	100	0	51
2017	Non-supervisor	89	11	324

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	24	23	3	4	17	5	60	9	755
2017	Non-supervisor	20	19	21	4	3	24	8	58	11	4082
2014	Supervisor	24	24	22	3	3	18	6	63	8	664
2014	Non-supervisor	22	20	22	4	3	23	7	60	9	3431

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	35	17	4	4	4	2	74	8	753
2017	Non-supervisor	35	29	17	4	3	10	2	73	8	4085
2014	Supervisor	41	34	15	2	2	5	1	80	5	664
2014	Non-supervisor	37	30	17	3	2	9	1	75	6	3431
2011	Supervisor	39	35	15	5	2	4	0	77	7	1150
2011	Non-supervisor	38	33	15	4	3	7	0	76	8	4474

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	13	87	754
2017	Non-supervisor	16	84	4072
2014	Supervisor	9	91	663
2014	Non-supervisor	15	85	3420

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	79	21	97
2017	Non-supervisor	79	21	682
2014	Supervisor	71	29	57
2014	Non-supervisor	77	23	522

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	25	5	6	5	0	0	84	11	78
2017	Non-supervisor	54	31	6	6	3	0	1	85	9	542
2014	Supervisor	59	26	2	7	3	3	0	88	10	41
2014	Non-supervisor	51	34	7	6	2	0	1	85	8	407

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	44	4	3	0	0	8	91	4	755
2017	Non-supervisor	24	45	11	7	4	3	6	77	12	4088
2014	Supervisor	43	44	5	2	1	0	5	91	3	665
2014	Non-supervisor	27	50	10	6	3	2	2	80	9	3438
2011	Supervisor	28	35	9	4	2	1	21	81	8	1153
2011	Non-supervisor	21	48	11	8	4	2	6	76	12	4480
2008	Supervisor	42	41	7	3	2	1	5	88	5	540
2008	Non-supervisor	22	51	10	9	4	2	1	76	14	2978

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	24	24	7	6	14	9	51	17	755
2017	Non-supervisor	12	20	22	8	7	20	11	47	22	4076
2014	Supervisor	14	26	28	6	5	12	10	51	14	665
2014	Non-supervisor	12	23	25	8	6	17	10	47	19	3434
2011	Supervisor	9	20	20	10	8	10	23	43	26	1152
2011	Non-supervisor	10	22	24	9	7	16	12	45	22	4481

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	29	10	4	4	4	7	80	9	756
2017	Non-supervisor	35	28	12	5	3	10	7	76	9	4088
2014	Supervisor	38	33	12	4	3	4	5	78	8	665
2014	Non-supervisor	35	30	13	6	3	10	2	75	10	3434
2011	Supervisor	26	27	12	4	3	5	22	73	10	1153
2011	Non-supervisor	32	29	14	5	3	10	7	73	10	4484
2008	Supervisor	39	32	11	8	3	4	4	77	11	539
2008	Non-supervisor	31	35	13	6	3	11	1	75	10	2977

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	31	12	5	3	5	6	77	9	753
2017	Non-supervisor	29	28	15	5	3	14	7	71	10	4073
2014	Supervisor	35	33	13	7	2	5	5	75	10	665
2014	Non-supervisor	29	29	17	6	3	13	2	69	11	3428
2011	Supervisor	22	26	15	6	3	6	21	67	13	1150
2011	Non-supervisor	26	30	16	6	4	12	7	68	12	4464
2008	Supervisor	38	33	11	9	3	2	3	76	13	538
2008	Non-supervisor	32	32	13	8	5	8	1	71	15	2972

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	27	5	6	5	1	1	83	11	757
2017	Non-supervisor	56	24	7	6	5	0	1	82	11	4079

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	26	10	3	5	1	0	82	8	757
2017	Non-supervisor	57	24	9	4	5	1	0	82	9	4089

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	44	10	4	3	1	0	84	7	755
2017	Non-supervisor	34	39	13	7	3	3	1	76	10	4081

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	42	15	14	8	1	0	63	22	754
2017	Non-supervisor	25	37	16	12	8	3	1	63	21	4079

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	22	19	20	22	0	1	38	42	751
2017	Non-supervisor	20	22	19	15	22	0	2	43	38	4077

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	20	28	22	17	0	0	32	39	755
2017	Non-supervisor	29	28	22	11	8	0	2	58	20	4076

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	31	27	14	6	1	1	52	21	753
2017	Non-supervisor	40	29	16	7	3	0	5	73	11	4053

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	20	23	23	22	0	1	32	46	752
2017	Non-supervisor	29	22	18	13	14	1	3	53	28	4071

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	27	16	7	6	1	5	70	13	751
2017	Non-supervisor	56	19	9	3	3	1	10	83	6	4070

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	32	23	11	7	0	1	58	18	752
2017	Non-supervisor	39	30	17	8	5	0	1	70	13	4070

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	32	25	11	6	1	0	59	16	753
2017	Non-supervisor	38	29	17	8	4	1	3	70	13	4066

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	33	26	16	7	0	1	51	23	754
2017	Non-supervisor	34	30	19	9	4	1	2	66	14	4065

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	33	22	14	5	0	1	58	19	754
2017	Non-supervisor	38	29	16	9	5	1	2	69	15	4061

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	32	22	12	6	0	1	59	19	754
2017	Non-supervisor	37	31	17	8	4	1	2	70	12	4055

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	24	9	5	2	0	2	84	7	753
2017	Non-supervisor	58	22	10	4	2	0	3	83	7	4070

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	12	9	4	4	0	2	83	7	756
2017	Non-supervisor	70	13	6	3	3	1	3	87	6	4084

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	34	14	5	3	0	1	77	8	754
2017	Non-supervisor	52	28	11	4	3	0	3	82	8	4070

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	24	12	6	4	0	1	78	10	755
2017	Non-supervisor	62	19	8	5	4	0	2	83	9	4073

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	35	15	7	5	0	1	73	12	755
2017	Non-supervisor	57	6	2	1	1	0	33	95	2	4070

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	24	8	2	1	0	3	89	3	749
2017	Non-supervisor	63	18	7	2	1	0	8	89	3	4043

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	81	11	4	1	2	1	1	93	3	754
2017	Non-supervisor	66	15	6	3	3	1	6	87	7	4080

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	32	10	3	1	0	1	85	4	754
2017	Non-supervisor	51	29	10	3	2	0	3	84	5	4065

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	25	40	17	8	0	0	35	25	755
2017	Non-supervisor	20	33	31	10	5	0	1	54	15	4087

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	25	38	16	7	0	1	23	38	756
2017	Non-supervisor	9	16	36	24	15	0	1	39	25	4060

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	26	21	13	14	1	1	25	75	756
2017	Non-supervisor	26	21	18	13	18	3	1	27	73	4087

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	558
2017	Non-supervisor	36	2830

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	558
2017	Non-supervisor	29	2830

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	558
2017	Non-supervisor	19	2830

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	56	558
2017	Non-supervisor	42	2830

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	558
2017	Non-supervisor	6	2830

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	558
2017	Non-supervisor	41	2830

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	5	45	18	11	5	15	549
2017	Non-supervisor	5	47	17	12	4	15	2772

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	25	14	13	24	2	12	41	43	563
2017	Non-supervisor	15	22	16	14	23	2	9	41	41	2856

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	8	10	17	58	1	5	10	79	561
2017	Non-supervisor	3	10	10	17	54	2	4	14	75	2853

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.