2017 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 33 11 12 7 0 0 70 19 273
2017 Not a person with a disability 39 43 9 6 3 0 0 82 9 4538
2014 Person with a disability 35 37 9 9 10 0 0 73 19 223
2014 Not a person with a disability 37 43 10 7 4 0 0 80 11 3832
2011 Person with a disability 33 38 9 12 8 0 0 71 20 248
2011 Not a person with a disability 40 40 10 6 4 0 0 80 10 5313
2008 Person with a disability 28 42 7 10 12 1 0 71 22 159
2008 Not a person with a disability 40 40 9 7 4 0 0 80 11 3310

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 29 13 13 19 0 0 55 32 273
2017 Not a person with a disability 36 36 12 9 7 0 0 72 16 4524

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 30 6 3 3 0 0 88 6 273
2017 Not a person with a disability 60 30 7 2 1 0 0 91 3 4530
2014 Person with a disability 71 16 8 4 2 0 0 87 5 223
2014 Not a person with a disability 69 23 5 2 1 0 0 93 2 3828
2011 Person with a disability 65 22 7 3 2 0 1 87 5 248
2011 Not a person with a disability 66 27 5 2 1 0 0 93 2 5321

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 32 14 7 5 0 0 74 12 273
2017 Not a person with a disability 47 38 8 4 2 0 0 85 6 4523
2014 Person with a disability 44 33 11 5 7 0 0 77 12 222
2014 Not a person with a disability 47 37 9 5 2 0 0 84 7 3831
2011 Person with a disability 38 37 12 8 5 0 0 76 13 247
2011 Not a person with a disability 46 39 8 4 2 0 0 85 7 5326
2008 Person with a disability 35 39 7 11 8 0 0 74 19 163
2008 Not a person with a disability 46 39 7 5 2 0 0 85 8 3339

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 22 12 13 14 1 1 60 28 274
2017 Not a person with a disability 40 33 14 8 5 0 0 73 13 4530
2014 Person with a disability 31 30 10 13 15 1 0 62 28 223
2014 Not a person with a disability 38 35 14 8 5 1 0 73 13 3831
2011 Person with a disability 25 24 16 16 18 0 1 50 34 248
2011 Not a person with a disability 32 36 17 9 5 1 0 69 14 5327

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 27 12 18 9 1 0 61 27 274
2017 Not a person with a disability 40 35 12 8 4 0 0 75 12 4543
2014 Person with a disability 32 28 12 15 13 0 0 61 27 223
2014 Not a person with a disability 38 36 14 8 4 0 0 74 12 3830
2011 Person with a disability 24 29 12 18 18 0 0 53 35 248
2011 Not a person with a disability 32 39 15 10 5 0 0 71 14 5312
2008 Person with a disability 21 35 11 14 17 2 0 57 31 164
2008 Not a person with a disability 34 39 12 8 5 0 0 74 14 3342

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 20 19 12 12 5 1 54 25 273
2017 Not a person with a disability 40 24 15 10 6 4 1 67 17 4530
2014 Person with a disability 36 18 13 13 17 3 0 56 31 223
2014 Not a person with a disability 40 24 15 10 7 3 0 67 18 3830
2011 Person with a disability 31 18 16 13 19 3 0 51 33 248
2011 Not a person with a disability 36 26 15 11 8 3 0 65 20 5312
2008 Person with a disability 21 22 11 16 17 12 0 50 38 164
2008 Not a person with a disability 33 28 15 11 8 4 0 64 20 3342
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 21 16 11 12 2 1 61 23 274
2017 Not a person with a disability 46 29 11 7 5 2 1 77 12 4542
2014 Person with a disability 39 24 13 8 12 2 2 66 21 223
2014 Not a person with a disability 45 30 11 7 5 2 1 76 13 3829
2011 Person with a disability 33 24 13 11 15 3 1 59 27 245
2011 Not a person with a disability 42 30 12 8 5 2 0 74 13 5316
2008 Person with a disability 30 30 10 8 16 6 0 64 25 164
2008 Not a person with a disability 40 29 11 9 7 3 0 71 17 3345

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 27 13 12 13 0 0 62 25 273
2017 Not a person with a disability 43 32 9 8 6 1 1 76 14 4541
2014 Person with a disability 32 32 10 10 15 0 1 65 25 223
2014 Not a person with a disability 42 31 11 9 6 1 0 74 15 3831
2011 Person with a disability 29 26 9 16 17 3 0 57 34 246
2011 Not a person with a disability 39 33 11 10 6 1 0 73 16 5312
2008 Person with a disability 29 25 12 12 16 5 0 57 30 163
2008 Not a person with a disability 37 32 10 11 8 1 0 70 20 3342

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 19 12 10 12 1 1 65 22 274
2017 Not a person with a disability 54 25 9 5 6 0 0 80 11 4537
2014 Person with a disability 39 22 16 10 12 0 1 62 22 222
2014 Not a person with a disability 51 26 9 7 6 0 0 78 13 3833

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 24 11 12 16 6 1 58 30 274
2017 Not a person with a disability 34 32 14 9 6 5 1 70 15 4543
2014 Person with a disability 26 28 12 13 15 5 1 57 30 223
2014 Not a person with a disability 30 35 15 9 6 5 1 68 16 3830
2011 Person with a disability 18 23 13 13 26 6 1 44 42 248
2011 Not a person with a disability 24 33 19 12 8 4 1 59 21 5321

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 23 13 16 18 3 1 51 36 274
2017 Not a person with a disability 30 33 15 11 7 3 1 65 19 4538
2014 Person with a disability 25 24 14 14 21 1 0 50 35 223
2014 Not a person with a disability 27 33 17 13 8 2 0 62 21 3829
2011 Person with a disability 16 21 18 13 28 4 0 38 43 246
2011 Not a person with a disability 22 32 18 14 11 2 0 56 26 5319
2008 Person with a disability 17 26 17 11 23 7 0 46 36 163
2008 Not a person with a disability 26 34 15 12 9 3 0 62 22 3347

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 27 12 19 17 5 1 49 38 273
2017 Not a person with a disability 22 31 18 14 9 5 1 57 24 4530
2014 Person with a disability 20 18 15 18 24 5 0 40 44 223
2014 Not a person with a disability 21 30 18 17 9 5 0 54 27 3830
2011 Person with a disability 11 25 17 20 21 6 0 38 43 248
2011 Not a person with a disability 15 32 20 18 11 4 0 49 31 5320
2008 Person with a disability 8 22 22 17 22 9 0 33 43 164
2008 Not a person with a disability 16 33 16 19 10 5 0 52 31 3342

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 20 12 20 22 6 1 42 45 274
2017 Not a person with a disability 23 26 18 13 13 6 1 53 28 4539
2014 Person with a disability 21 20 11 13 30 6 0 43 46 223
2014 Not a person with a disability 22 27 17 15 14 5 0 52 30 3831
2011 Person with a disability 13 20 14 16 27 9 1 36 49 247
2011 Not a person with a disability 15 26 19 17 16 7 0 44 36 5319
2008 Person with a disability 13 26 9 13 29 11 0 43 46 164
2008 Not a person with a disability 16 27 17 16 14 10 0 48 34 3345

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 26 12 19 20 5 1 45 42 274
2017 Not a person with a disability 21 31 17 16 10 4 1 54 28 4535
2014 Person with a disability 15 22 13 17 27 6 0 40 47 222
2014 Not a person with a disability 19 32 17 18 11 2 0 53 30 3829
2011 Person with a disability 10 26 14 17 27 4 1 38 47 248
2011 Not a person with a disability 14 33 18 20 12 3 0 48 33 5319
2008 Person with a disability 8 30 14 21 21 4 1 41 45 163
2008 Not a person with a disability 18 36 14 19 10 2 0 55 30 3343
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 23 15 18 18 0 0 49 36 273
2017 Not a person with a disability 31 35 14 11 7 0 0 67 19 4535
2014 Person with a disability 23 28 11 20 17 1 0 51 38 223
2014 Not a person with a disability 29 37 14 12 8 0 0 66 20 3829
2011 Person with a disability 20 30 13 14 22 0 0 50 37 248
2011 Not a person with a disability 25 39 15 13 8 0 0 64 21 5320

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 31 14 14 10 0 0 62 24 273
2017 Not a person with a disability 34 41 11 9 4 0 0 76 13 4536

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 14 16 21 20 13 2 33 47 273
2017 Not a person with a disability 13 22 16 18 14 15 3 42 38 4537
2014 Person with a disability 16 11 16 19 24 11 1 32 50 223
2014 Not a person with a disability 13 23 18 19 15 10 2 41 39 3827

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 25 15 11 12 1 0 62 24 273
2017 Not a person with a disability 40 33 11 9 6 1 1 74 15 4541
2014 Person with a disability 38 23 12 13 11 2 1 63 24 223
2014 Not a person with a disability 41 33 10 8 6 1 0 75 14 3831
2011 Person with a disability 32 24 14 12 17 1 1 57 29 245
2011 Not a person with a disability 35 36 12 10 6 1 0 72 16 5322
2008 Person with a disability 31 23 14 12 17 3 0 56 30 163
2008 Not a person with a disability 34 34 12 10 9 1 0 68 19 3347

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 31 14 15 18 0 0 53 33 28
2017 Not a person with a disability 29 36 14 10 5 2 4 69 16 719
2014 Person with a disability 13 25 20 21 16 5 0 41 38 20
2014 Not a person with a disability 27 36 15 10 5 3 4 67 17 638

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 27 15 16 13 4 1 53 31 274
2017 Not a person with a disability 29 34 13 14 7 2 1 65 21 4542
2014 Person with a disability 23 31 12 20 11 2 1 56 32 223
2014 Not a person with a disability 26 39 12 14 7 2 1 66 21 3832
2011 Person with a disability 24 32 12 14 13 2 3 59 28 247
2011 Not a person with a disability 25 37 13 14 7 1 1 64 22 5319
2008 Person with a disability 19 34 13 15 14 3 2 56 30 164
2008 Not a person with a disability 27 37 12 13 7 2 2 67 21 3346

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 25 15 11 19 6 2 51 33 273
2017 Not a person with a disability 27 27 14 12 8 10 2 62 22 4541
2014 Person with a disability 19 22 16 15 19 8 2 45 37 223
2014 Not a person with a disability 25 30 15 13 9 7 2 60 24 3831
2011 Person with a disability 19 21 12 13 22 10 2 46 40 247
2011 Not a person with a disability 26 28 16 13 11 5 1 58 25 5317
2008 Person with a disability 13 27 11 13 23 10 2 46 41 164
2008 Not a person with a disability 28 27 14 12 9 6 2 60 24 3343

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 29 13 16 15 0 0 56 31 273
2017 Not a person with a disability 31 39 10 14 6 0 0 70 20 4540
2014 Person with a disability 27 31 9 16 16 1 0 58 32 223
2014 Not a person with a disability 31 39 10 13 7 0 0 71 20 3831
2011 Person with a disability 26 31 13 13 16 0 1 58 29 248
2011 Not a person with a disability 28 40 12 13 6 0 1 69 19 5315
2008 Person with a disability 18 40 10 18 12 1 0 59 31 164
2008 Not a person with a disability 27 41 11 14 6 0 0 69 21 3348

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 32 12 9 5 0 0 74 14 274
2017 Not a person with a disability 44 37 10 6 3 0 0 81 9 4540
2014 Person with a disability 38 30 14 9 9 0 0 67 18 223
2014 Not a person with a disability 41 38 11 7 3 0 0 79 10 3833
2011 Person with a disability 39 31 9 13 8 0 0 71 20 246
2011 Not a person with a disability 45 36 10 6 3 0 0 81 9 5326
2008 Person with a disability 29 39 10 13 9 0 0 68 22 164
2008 Not a person with a disability 39 40 10 8 4 0 0 79 11 3341

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 29 9 10 7 0 0 74 17 273
2017 Not a person with a disability 49 35 7 6 3 0 0 84 9 4533
2014 Person with a disability 41 29 11 9 11 0 0 69 20 223
2014 Not a person with a disability 47 37 7 6 3 0 0 84 9 3830
2011 Person with a disability 41 38 8 5 7 0 0 79 13 247
2011 Not a person with a disability 47 37 7 5 3 0 0 85 9 5322
2008 Person with a disability 35 38 12 4 10 1 0 74 14 164
2008 Not a person with a disability 45 39 7 6 3 0 0 84 9 3349

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 23 15 17 19 2 1 48 36 274
2017 Not a person with a disability 28 33 15 11 8 3 2 64 20 4531
2014 Person with a disability 20 19 12 15 29 4 1 41 46 223
2014 Not a person with a disability 26 32 15 13 10 2 1 60 24 3831
2011 Person with a disability 18 27 13 13 27 2 1 46 41 247
2011 Not a person with a disability 23 33 16 14 12 2 0 57 26 5316
2008 Person with a disability 9 26 20 13 29 4 0 36 43 163
2008 Not a person with a disability 20 35 16 15 12 2 0 56 27 3346

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 18 15 16 32 2 3 34 50 274
2017 Not a person with a disability 19 24 15 15 17 3 6 48 36 4533
2014 Person with a disability 14 14 10 13 46 2 2 29 61 223
2014 Not a person with a disability 16 22 16 18 22 2 4 41 42 3829
2011 Person with a disability 9 19 12 12 42 1 5 30 57 248
2011 Not a person with a disability 13 24 15 18 25 2 4 39 45 5318
2008 Person with a disability 7 24 10 13 40 2 4 33 57 162
2008 Not a person with a disability 13 28 14 18 24 2 2 42 44 3334

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 38 11 12 13 0 1 64 25 273
2017 Not a person with a disability 34 38 11 10 6 0 1 73 16 4518
2014 Person with a disability 20 33 7 21 17 1 0 54 39 223
2014 Not a person with a disability 27 42 12 11 7 0 0 69 18 3830
2011 Person with a disability 27 31 11 13 15 2 0 60 29 247
2011 Not a person with a disability 33 40 11 10 6 0 0 74 16 5320

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 34 14 10 11 0 1 65 21 273
2017 Not a person with a disability 38 34 13 8 5 0 1 73 13 4531
2014 Person with a disability 27 30 10 16 15 1 0 58 32 223
2014 Not a person with a disability 36 36 14 8 6 0 0 72 14 3829

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 26 12 16 11 0 0 61 27 273
2017 Not a person with a disability 40 36 11 8 4 0 0 76 12 4528
2014 Person with a disability 25 30 15 15 14 0 1 56 29 223
2014 Not a person with a disability 37 36 13 9 5 0 0 74 13 3830
2011 Person with a disability 34 29 15 9 9 1 1 65 19 246
2011 Not a person with a disability 42 37 11 6 3 0 0 80 9 5315

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 29 16 13 14 5 1 53 29 274
2017 Not a person with a disability 26 37 17 9 6 4 1 66 15 4526

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 26 13 11 12 0 1 65 23 274
2017 Not a person with a disability 50 30 8 7 4 1 1 81 11 4535
2014 Person with a disability 32 28 12 14 13 0 1 61 27 222
2014 Not a person with a disability 47 31 10 7 4 0 0 79 11 3825
2011 Person with a disability 37 26 11 11 13 0 1 64 25 248
2011 Not a person with a disability 45 34 9 7 4 0 0 80 11 5322

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 20 11 14 17 1 8 53 35 274
2017 Not a person with a disability 40 22 10 8 9 2 9 70 19 4537
2014 Person with a disability 30 14 13 15 18 2 7 49 36 223
2014 Not a person with a disability 40 24 10 9 9 1 6 69 20 3827
2011 Person with a disability 25 19 12 11 19 3 11 51 35 248
2011 Not a person with a disability 36 24 10 11 11 1 7 66 24 5321
2008 Person with a disability 28 20 13 11 18 3 7 53 33 164
2008 Not a person with a disability 40 24 9 11 10 2 5 69 22 3346

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 29 16 11 8 0 3 65 19 274
2017 Not a person with a disability 38 32 16 7 4 0 3 72 12 4544
2014 Person with a disability 30 25 18 10 14 0 2 56 25 223
2014 Not a person with a disability 32 31 19 9 7 0 1 64 17 3829
2011 Person with a disability 34 28 18 9 9 0 2 63 18 247
2011 Not a person with a disability 31 31 19 10 7 0 1 63 18 5323
2008 Person with a disability 18 26 27 12 16 0 1 45 28 164
2008 Not a person with a disability 26 29 22 12 9 0 1 56 22 3338

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 21 6 7 9 4 1 77 17 274
2017 Not a person with a disability 58 20 6 5 5 2 5 83 11 4533
2014 Person with a disability 45 22 6 7 12 3 4 73 20 223
2014 Not a person with a disability 55 22 8 4 5 2 4 81 10 3832
2011 Person with a disability 41 22 8 7 16 1 4 67 24 247
2011 Not a person with a disability 47 26 8 7 7 2 3 76 15 5330

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 29 29 41 274
2017 Not a person with a disability 26 39 36 4544
2014 Person with a disability 30 30 39 223
2014 Not a person with a disability 26 38 35 3832
2011 Person with a disability 33 34 33 248
2011 Not a person with a disability 28 40 32 5329

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Person with a disability 13 25 33 8 3 18 85
2017 Not a person with a disability 19 31 24 5 13 7 1158
2014 Person with a disability 19 20 36 11 9999 14 67
2014 Not a person with a disability 22 35 28 6 9999 9 1014
2011 Person with a disability 25 21 36 5 9999 13 81
2011 Not a person with a disability 18 34 33 6 9999 9 1500
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 32 11 5 4 0 0 80 9 271
2017 Not a person with a disability 48 38 7 4 2 0 0 87 6 4534
2014 Person with a disability 44 32 10 9 5 1 0 76 14 223
2014 Not a person with a disability 46 39 9 4 2 0 0 86 6 3832
2011 Person with a disability 40 35 10 5 8 1 0 76 14 248
2011 Not a person with a disability 43 41 9 4 2 1 0 85 6 5324
2008 Person with a disability 46 28 9 6 8 3 0 76 15 163
2008 Not a person with a disability 50 37 7 4 2 0 0 87 6 3339

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 30 19 14 7 2 1 59 22 274
2017 Not a person with a disability 30 40 16 9 4 2 1 71 13 4532
2014 Person with a disability 32 30 15 10 10 2 0 63 21 222
2014 Not a person with a disability 31 39 16 8 4 2 0 71 13 3833
2011 Person with a disability 21 31 23 12 10 2 0 54 23 247
2011 Not a person with a disability 25 41 19 10 5 1 0 67 15 5318

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 26 29 17 11 2 1 28 42 267
2017 Not a person with a disability 9 20 33 19 13 1 5 35 31 4516
2014 Person with a disability 17 22 29 20 8 1 3 29 41 223
2014 Not a person with a disability 10 24 36 18 8 1 3 27 36 3824
2011 Person with a disability 21 20 31 16 6 1 5 23 44 248
2011 Not a person with a disability 11 25 33 18 10 1 3 29 37 5304
2008 Person with a disability 17 30 32 12 5 1 2 18 49 164
2008 Not a person with a disability 11 26 33 18 9 0 2 28 38 3340

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 21 23 20 17 1 3 39 37 268
2017 Not a person with a disability 8 16 26 22 20 2 5 46 26 4500
2014 Person with a disability 19 24 20 18 12 4 4 33 46 223
2014 Not a person with a disability 9 18 29 24 15 2 4 41 28 3819
2011 Person with a disability 18 20 22 20 12 2 6 35 41 247
2011 Not a person with a disability 9 16 27 25 17 2 4 44 27 5295
2008 Person with a disability 18 21 26 20 7 5 3 29 42 163
2008 Not a person with a disability 8 18 29 23 16 2 3 42 28 3335

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 18 31 16 13 1 5 31 36 267
2017 Not a person with a disability 10 17 28 21 15 2 7 39 30 4514
2014 Person with a disability 18 23 22 20 12 3 3 34 43 221
2014 Not a person with a disability 12 20 30 20 12 2 4 34 34 3822
2011 Person with a disability 18 19 25 20 10 1 7 32 41 245
2011 Not a person with a disability 14 20 28 20 11 2 5 33 36 5295
2008 Person with a disability 22 25 21 19 5 3 4 26 51 163
2008 Not a person with a disability 13 21 31 19 11 2 4 32 35 3334

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 12 28 25 20 1 6 49 22 267
2017 Not a person with a disability 4 8 26 31 23 1 6 58 13 4489
2014 Person with a disability 13 12 23 31 15 1 4 49 27 223
2014 Not a person with a disability 5 11 30 30 18 1 4 51 17 3798
2011 Person with a disability 9 14 31 27 14 1 5 44 24 244
2011 Not a person with a disability 6 11 30 31 17 1 4 51 18 5292
2008 Person with a disability 10 17 33 22 10 2 5 35 30 164
2008 Not a person with a disability 6 13 31 29 17 1 4 48 20 3334

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 17 20 17 15 3 3 33 45 268
2017 Not a person with a disability 16 19 25 17 17 1 5 37 37 4515
2014 Person with a disability 28 26 16 16 9 2 3 26 57 223
2014 Not a person with a disability 19 23 26 16 13 1 3 30 43 3820
2011 Person with a disability 26 20 20 17 11 1 5 30 49 247
2011 Not a person with a disability 18 21 26 17 12 1 3 31 41 5309
2008 Person with a disability 31 18 26 15 7 1 2 23 51 164
2008 Not a person with a disability 18 22 25 18 13 1 3 32 42 3341

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 17 26 19 14 3 5 36 36 269
2017 Not a person with a disability 11 16 23 21 20 3 7 45 30 4514
2014 Person with a disability 20 19 26 16 14 2 3 31 41 223
2014 Not a person with a disability 11 16 24 24 17 2 5 44 29 3811
2011 Person with a disability 12 21 20 20 18 2 7 42 36 248
2011 Not a person with a disability 10 15 25 24 18 2 6 45 27 5292
2008 Person with a disability 20 22 26 11 11 3 6 25 47 164
2008 Not a person with a disability 12 20 26 20 15 2 5 38 35 3340

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 24 27 13 14 3 2 29 43 267
2017 Not a person with a disability 10 17 30 20 15 3 6 38 29 4516
2014 Person with a disability 20 22 25 18 8 4 3 28 46 222
2014 Not a person with a disability 12 21 32 18 12 2 4 31 35 3818

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 20 12 17 18 2 1 52 36 274
2017 Not a person with a disability 40 29 10 11 8 1 1 70 19 4536
2014 Person with a disability 30 24 6 17 21 1 1 55 39 223
2014 Not a person with a disability 39 29 10 12 9 0 0 69 21 3829

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 32 10 14 12 0 1 65 26 269
2017 Not a person with a disability 40 39 8 9 4 0 1 79 13 4530
2014 Person with a disability 36 32 13 13 6 0 0 68 20 222
2014 Not a person with a disability 39 38 9 9 4 0 0 78 13 3831

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 26 18 9 6 6 1 64 16 271
2017 Not a person with a disability 41 32 15 4 3 4 1 77 7 4523
2014 Person with a disability 41 22 15 8 9 5 0 66 18 223
2014 Not a person with a disability 45 32 13 3 2 4 1 81 5 3829

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 33 15 9 7 1 0 68 16 274
2017 Not a person with a disability 41 38 11 5 2 2 0 81 7 4536
2014 Person with a disability 35 28 14 13 8 3 0 65 21 223
2014 Not a person with a disability 45 35 11 5 2 2 0 81 8 3829
2011 Person with a disability 21 32 14 12 18 2 0 55 30 248
2011 Not a person with a disability 31 38 17 6 4 2 0 71 11 5319

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 33 11 11 9 0 0 69 20 274
2017 Not a person with a disability 50 36 8 4 2 0 0 86 7 4535
2014 Person with a disability 41 30 10 8 11 0 0 70 20 223
2014 Not a person with a disability 52 32 9 4 3 0 0 84 7 3829
2011 Person with a disability 26 34 10 12 16 1 0 61 28 248
2011 Not a person with a disability 42 38 11 6 3 0 0 80 9 5311
2008 Person with a disability 23 36 10 12 17 1 0 60 29 164
2008 Not a person with a disability 41 37 10 8 4 0 0 78 12 3342

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 26 12 11 19 2 4 55 32 274
2017 Not a person with a disability 26 30 14 12 10 4 3 60 24 4537
2014 Person with a disability 22 25 9 22 17 4 2 50 41 223
2014 Not a person with a disability 29 31 14 12 10 3 2 63 23 3832

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 38 10 4 4 2 3 82 8 274
2017 Not a person with a disability 43 38 11 4 1 2 1 84 5 4525
2014 Person with a disability 46 32 7 7 5 4 0 81 12 223
2014 Not a person with a disability 45 37 10 3 1 3 1 85 5 3829
2011 Person with a disability 38 32 13 6 5 4 2 74 12 246
2011 Not a person with a disability 42 38 11 4 2 2 1 82 6 5318

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 32 9 13 10 4 2 66 25 274
2017 Not a person with a disability 37 35 12 8 5 3 1 75 13 4527
2014 Person with a disability 39 29 12 6 8 4 2 72 16 223
2014 Not a person with a disability 39 35 12 7 4 2 1 77 12 3831
2011 Person with a disability 25 35 10 8 16 5 1 65 25 247
2011 Not a person with a disability 35 34 12 9 6 3 1 72 15 5315
2008 Person with a disability 21 32 10 10 19 7 2 58 31 164
2008 Not a person with a disability 33 33 11 9 8 4 1 70 18 3345

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 21 21 16 14 3 2 47 31 274
2017 Not a person with a disability 24 33 20 11 6 5 2 61 18 4532
2014 Person with a disability 22 30 16 11 13 5 2 57 26 223
2014 Not a person with a disability 26 34 19 9 5 4 2 64 15 3829
2011 Person with a disability 16 23 22 13 19 5 1 42 34 247
2011 Not a person with a disability 16 32 25 12 7 6 2 52 21 5320

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 16 14 19 26 5 1 37 48 273
2017 Not a person with a disability 24 25 16 12 13 8 3 55 28 4525
2014 Person with a disability 15 20 13 14 29 8 0 38 47 223
2014 Not a person with a disability 23 25 17 14 13 7 1 52 30 3829
2011 Person with a disability 12 15 16 14 32 10 1 31 52 246
2011 Not a person with a disability 17 24 18 16 14 9 2 46 34 5323

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 42 4 12 7 0 0 77 19 274
2017 Not a person with a disability 44 43 4 7 2 0 0 87 9 4543
2014 Person with a disability 36 46 6 8 4 0 0 82 12 223
2014 Not a person with a disability 44 44 3 7 2 0 0 88 9 3831
2011 Person with a disability 33 45 4 10 7 0 1 79 18 248
2011 Not a person with a disability 40 46 4 8 2 0 0 87 10 5328
2008 Person with a disability 32 46 3 13 6 0 0 78 18 163
2008 Not a person with a disability 41 46 3 8 2 0 0 87 10 3347

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 31 6 15 11 0 1 67 26 274
2017 Not a person with a disability 46 34 6 10 5 0 0 80 14 4536
2014 Person with a disability 35 33 7 13 11 0 0 69 25 223
2014 Not a person with a disability 46 34 6 10 4 0 0 80 14 3831
2011 Person with a disability 35 29 8 15 12 0 0 64 28 246
2011 Not a person with a disability 40 36 7 11 6 0 0 76 17 5302

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 32 15 10 8 0 0 67 18 272
2017 Not a person with a disability 48 36 7 7 2 0 0 84 9 4527
2014 Person with a disability 34 34 10 16 6 0 0 68 22 223
2014 Not a person with a disability 47 36 8 6 2 0 0 84 8 3827

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 70 22 4 1 1 0 2 94 2 273
2017 Not a person with a disability 77 16 3 2 1 1 1 95 2 4533
2014 Person with a disability 65 22 4 4 2 0 2 90 6 223
2014 Not a person with a disability 76 18 3 1 1 0 1 95 2 3831
2011 Person with a disability 67 22 3 2 3 0 2 91 5 248
2011 Not a person with a disability 77 17 3 2 1 0 1 95 3 5329
2008 Person with a disability 73 15 4 4 1 2 1 91 5 162
2008 Not a person with a disability 77 17 2 2 1 1 1 95 3 3338

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 73 17 5 2 1 0 1 92 3 273
2017 Not a person with a disability 76 14 4 3 2 0 2 91 5 4543
2014 Person with a disability 65 18 5 6 4 0 2 85 10 223
2014 Not a person with a disability 73 16 4 3 2 0 2 91 5 3832
2011 Person with a disability 71 12 6 3 5 0 3 86 8 248
2011 Not a person with a disability 74 14 3 4 2 0 2 90 6 5321
2008 Person with a disability 72 16 3 5 2 2 1 90 7 162
2008 Not a person with a disability 74 15 3 4 2 0 1 91 6 3343

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 73 13 6 1 1 1 4 91 3 274
2017 Not a person with a disability 73 11 5 3 2 0 6 90 5 4541
2014 Person with a disability 67 15 7 3 2 0 6 87 5 223
2014 Not a person with a disability 75 12 4 2 2 0 5 92 4 3832
2011 Person with a disability 69 12 6 2 3 1 7 87 6 244
2011 Not a person with a disability 72 12 5 3 3 1 5 89 6 5308
2008 Person with a disability 68 7 7 3 2 2 11 86 6 164
2008 Not a person with a disability 71 12 4 3 3 0 7 89 6 3342

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 79 10 4 0 1 0 4 93 2 273
2017 Not a person with a disability 81 11 3 1 1 0 3 94 2 4537
2014 Person with a disability 76 8 6 0 2 1 6 90 3 223
2014 Not a person with a disability 80 10 3 1 1 0 5 94 2 3833
2011 Person with a disability 74 8 7 2 4 1 4 88 5 246
2011 Not a person with a disability 79 11 3 1 2 0 4 94 3 5312
2008 Person with a disability 72 10 3 1 2 1 11 93 4 164
2008 Not a person with a disability 82 6 2 1 2 0 7 94 3 3336

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 18 7 1 1 2 7 89 3 273
2017 Not a person with a disability 66 14 6 2 2 2 8 89 4 4540
2014 Person with a disability 64 14 8 2 1 3 8 87 3 223
2014 Not a person with a disability 68 15 6 2 2 1 6 90 4 3832

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 16 7 2 1 4 4 90 3 272
2017 Not a person with a disability 71 13 6 2 1 2 4 90 3 4530
2014 Person with a disability 63 15 6 3 1 6 6 89 4 223
2014 Not a person with a disability 70 15 5 1 1 3 5 92 3 3833
2011 Person with a disability 63 13 10 3 2 2 6 83 6 248
2011 Not a person with a disability 67 16 7 2 2 3 4 89 4 5318
2008 Person with a disability 64 16 6 2 1 4 8 90 3 163
2008 Not a person with a disability 70 15 7 2 1 2 3 90 3 3346

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 39 61 273
2017 Not a person with a disability 18 82 4531
2014 Person with a disability 40 60 222
2014 Not a person with a disability 20 80 3824

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 60 106
2017 Not a person with a disability 54 811
2014 Person with a disability 52 87
2014 Not a person with a disability 56 761

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 78 106
2017 Not a person with a disability 60 811
2014 Person with a disability 76 87
2014 Not a person with a disability 60 761

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 811
2014 Person with a disability 7 87
2014 Not a person with a disability 9 761

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 811
2014 Person with a disability 0 87
2014 Not a person with a disability 1 761

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 106
2017 Not a person with a disability 6 811
2014 Person with a disability 9 87
2014 Not a person with a disability 4 761

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 106
2017 Not a person with a disability 7 811
2014 Person with a disability 11 87
2014 Not a person with a disability 5 761

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 811
2014 Person with a disability 7 87
2014 Not a person with a disability 4 761

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 106
2017 Not a person with a disability 37 811
2014 Person with a disability 47 87
2014 Not a person with a disability 40 762

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Person with a disability 53 106
2017 Not a person with a disability 40 811
2014 Person with a disability 48 87
2014 Not a person with a disability 37 762

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Person with a disability 67 106
2017 Not a person with a disability 48 811
2014 Person with a disability 71 87
2014 Not a person with a disability 49 762

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 50 106
2017 Not a person with a disability 38 811
2014 Person with a disability 57 87
2014 Not a person with a disability 41 762

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 106
2017 Not a person with a disability 33 811
2014 Person with a disability 44 87
2014 Not a person with a disability 34 762

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Person with a disability 58 106
2017 Not a person with a disability 50 811
2014 Person with a disability 54 87
2014 Not a person with a disability 51 762

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 106
2017 Not a person with a disability 32 811
2014 Person with a disability 40 87
2014 Not a person with a disability 36 762

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 811
2014 Not a person with a disability 1 762

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 106
2017 Not a person with a disability 13 811
2014 Person with a disability 7 87
2014 Not a person with a disability 8 762

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 106
2017 Not a person with a disability 12 811
2014 Person with a disability 12 87
2014 Not a person with a disability 12 762

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Person with a disability 52 106
2017 Not a person with a disability 46 811
2014 Person with a disability 68 87
2014 Not a person with a disability 44 762

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 106
2017 Not a person with a disability 26 811
2014 Person with a disability 39 87
2014 Not a person with a disability 28 762

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 106
2017 Not a person with a disability 16 811
2014 Person with a disability 22 87
2014 Not a person with a disability 14 762

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 54 106
2017 Not a person with a disability 55 810
2014 Person with a disability 56 87
2014 Not a person with a disability 56 761

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 26 106
2017 Not a person with a disability 31 810
2014 Person with a disability 41 87
2014 Not a person with a disability 33 761

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 106
2017 Not a person with a disability 8 810
2014 Person with a disability 14 87
2014 Not a person with a disability 11 761

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 27 106
2017 Not a person with a disability 18 810
2014 Person with a disability 35 87
2014 Not a person with a disability 21 761

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 106
2017 Not a person with a disability 13 810
2014 Person with a disability 12 87
2014 Not a person with a disability 11 761

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 106
2017 Not a person with a disability 5 810
2014 Not a person with a disability 7 761

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 106
2017 Not a person with a disability 11 810
2014 Person with a disability 9 87
2014 Not a person with a disability 13 761

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 106
2017 Not a person with a disability 12 810
2014 Person with a disability 15 87
2014 Not a person with a disability 11 761

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 106
2017 Not a person with a disability 26 810
2014 Person with a disability 20 87
2014 Not a person with a disability 23 761

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 93
2017 Not a person with a disability 13 763
2014 Person with a disability 9 83
2014 Not a person with a disability 15 707

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 6 93
2017 Not a person with a disability 18 763
2014 Person with a disability 12 83
2014 Not a person with a disability 17 707

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 5 93
2017 Not a person with a disability 10 763
2014 Person with a disability 8 83
2014 Not a person with a disability 8 707

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 763
2014 Not a person with a disability 7 707

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 93
2017 Not a person with a disability 14 763
2014 Person with a disability 12 83
2014 Not a person with a disability 13 707

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 93
2017 Not a person with a disability 14 763
2014 Not a person with a disability 10 707

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 93
2017 Not a person with a disability 14 763
2014 Person with a disability 17 83
2014 Not a person with a disability 15 707

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 93
2017 Not a person with a disability 11 763
2014 Person with a disability 12 83
2014 Not a person with a disability 10 707

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 93
2017 Not a person with a disability 12 763
2014 Person with a disability 18 83
2014 Not a person with a disability 9 707

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 93
2017 Not a person with a disability 27 763
2014 Person with a disability 35 83
2014 Not a person with a disability 23 707

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 93
2017 Not a person with a disability 8 763
2014 Person with a disability 17 83
2014 Not a person with a disability 9 707

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 57 93
2017 Not a person with a disability 44 763
2014 Person with a disability 58 83
2014 Not a person with a disability 45 707

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 1 763
2014 Not a person with a disability 2 707

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 57 93
2017 Not a person with a disability 53 763
2014 Person with a disability 67 83
2014 Not a person with a disability 52 707

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 6 93
2017 Not a person with a disability 2 763

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 93
2017 Not a person with a disability 14 763
2014 Person with a disability 15 83
2014 Not a person with a disability 14 707

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 84 16 106
2017 Not a person with a disability 90 10 811

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 17 17 13 21 11 5 40 41 274
2017 Not a person with a disability 20 21 19 9 8 16 6 53 22 4539
2014 Person with a disability 14 15 15 14 21 17 4 37 44 222
2014 Not a person with a disability 23 23 20 8 8 14 4 56 20 3830

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 22 16 16 11 4 1 55 29 273
2017 Not a person with a disability 33 32 16 7 5 5 1 69 13 4538
2014 Person with a disability 25 28 15 14 10 7 1 58 26 223
2014 Not a person with a disability 37 33 15 6 4 4 0 73 11 3830
2011 Person with a disability 28 28 11 10 19 4 0 58 30 248
2011 Not a person with a disability 33 35 16 7 4 4 0 71 12 5318

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 25 75 273
2017 Not a person with a disability 6 94 4527
2014 Person with a disability 29 71 222
2014 Not a person with a disability 6 94 3823

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 44 66
2017 Not a person with a disability 48 299
2014 Person with a disability 52 64
2014 Not a person with a disability 42 236

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 81 66
2017 Not a person with a disability 74 299
2014 Person with a disability 85 64
2014 Not a person with a disability 76 236

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 299
2014 Not a person with a disability 6 236

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 299
2014 Person with a disability 0 64

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 299
2014 Person with a disability 8 64
2014 Not a person with a disability 7 236

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 66
2017 Not a person with a disability 8 299
2014 Not a person with a disability 4 236

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 66
2017 Not a person with a disability 7 299
2014 Not a person with a disability 6 236

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 66
2017 Not a person with a disability 20 300
2014 Person with a disability 9 64
2014 Not a person with a disability 18 235

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 17 300
2014 Person with a disability 11 64
2014 Not a person with a disability 15 235

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 300
2014 Not a person with a disability 8 235

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 66
2017 Not a person with a disability 5 300
2014 Not a person with a disability 4 235

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 66
2017 Not a person with a disability 31 300
2014 Person with a disability 25 64
2014 Not a person with a disability 27 235

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Person with a disability 28 66
2017 Not a person with a disability 35 300
2014 Person with a disability 18 64
2014 Not a person with a disability 27 235

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 66
2017 Not a person with a disability 3 300
2014 Not a person with a disability 2 235

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 300

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 66
2017 Not a person with a disability 10 300
2014 Person with a disability 9 64
2014 Not a person with a disability 6 235

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 66
2017 Not a person with a disability 20 300
2014 Person with a disability 15 64
2014 Not a person with a disability 13 235

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 300

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Person with a disability 60 66
2017 Not a person with a disability 3 300
2014 Person with a disability 63 64
2014 Not a person with a disability 4 235

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 66
2017 Not a person with a disability 0 300
2014 Person with a disability 0 64
2014 Not a person with a disability 0 235

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 66
2017 Not a person with a disability 23 300
2014 Person with a disability 19 64
2014 Not a person with a disability 37 235

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 29 66
2017 Not a person with a disability 26 301
2014 Person with a disability 28 64
2014 Not a person with a disability 34 236

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 66
2017 Not a person with a disability 16 301
2014 Person with a disability 22 64
2014 Not a person with a disability 19 236

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 66
2017 Not a person with a disability 5 301
2014 Person with a disability 8 64
2014 Not a person with a disability 6 236

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 66
2017 Not a person with a disability 14 301
2014 Person with a disability 22 64
2014 Not a person with a disability 16 236

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 301
2014 Person with a disability 9 64
2014 Not a person with a disability 5 236

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 66
2017 Not a person with a disability 6 301
2014 Not a person with a disability 6 236

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 301
2014 Not a person with a disability 10 236

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 66
2017 Not a person with a disability 7 301
2014 Not a person with a disability 10 236

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 66
2017 Not a person with a disability 51 301
2014 Person with a disability 52 64
2014 Not a person with a disability 46 236

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 282
2014 Not a person with a disability 11 223

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 282
2014 Person with a disability 8 60
2014 Not a person with a disability 12 223

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 282
2014 Not a person with a disability 7 223

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 282
2014 Not a person with a disability 3 223

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 282
2014 Not a person with a disability 6 223

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 282
2014 Not a person with a disability 8 223

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 26 56
2017 Not a person with a disability 8 282
2014 Person with a disability 16 60
2014 Not a person with a disability 10 223

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 282
2014 Person with a disability 14 60
2014 Not a person with a disability 14 223

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 56
2017 Not a person with a disability 10 282
2014 Person with a disability 8 60
2014 Not a person with a disability 10 223

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 56
2017 Not a person with a disability 22 282
2014 Person with a disability 32 60
2014 Not a person with a disability 19 223

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 56
2017 Not a person with a disability 7 282
2014 Person with a disability 16 60
2014 Not a person with a disability 8 223

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 58 56
2017 Not a person with a disability 42 282
2014 Person with a disability 62 60
2014 Not a person with a disability 42 223

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 56

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 60 56
2017 Not a person with a disability 65 282
2014 Person with a disability 78 60
2014 Not a person with a disability 67 223

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 282

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 56
2017 Not a person with a disability 11 282
2014 Person with a disability 12 60
2014 Not a person with a disability 11 223

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 89 11 66
2017 Not a person with a disability 90 10 300

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 15 21 12 11 16 7 42 30 274
2017 Not a person with a disability 21 20 22 3 3 24 8 60 9 4536
2014 Person with a disability 13 16 22 8 12 23 7 41 28 223
2014 Not a person with a disability 23 21 22 3 2 22 7 61 8 3831

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 25 19 11 8 6 2 58 21 274
2017 Not a person with a disability 35 30 17 4 3 9 2 74 7 4537
2014 Person with a disability 27 24 15 10 9 13 1 60 22 223
2014 Not a person with a disability 38 32 16 3 2 8 1 77 5 3831
2011 Person with a disability 29 25 14 11 14 7 0 58 27 247
2011 Not a person with a disability 39 33 15 4 2 6 0 77 7 5311

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 46 54 274
2017 Not a person with a disability 14 86 4525
2014 Person with a disability 51 49 223
2014 Not a person with a disability 12 88 3822

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 82 18 130
2017 Not a person with a disability 79 21 643
2014 Person with a disability 81 19 114
2014 Not a person with a disability 76 24 461

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 36 8 7 7 0 1 77 15 108
2017 Not a person with a disability 58 28 5 6 2 0 1 87 8 507
2014 Person with a disability 45 34 6 10 4 1 0 79 14 93
2014 Not a person with a disability 53 33 6 5 1 0 1 87 6 352

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 45 8 5 3 0 5 82 9 274
2017 Not a person with a disability 26 45 10 6 3 3 6 79 11 4543
2014 Person with a disability 34 46 8 5 2 3 1 84 7 223
2014 Not a person with a disability 29 49 10 5 3 2 3 82 8 3833
2011 Person with a disability 25 42 11 5 4 2 11 77 11 248
2011 Not a person with a disability 22 46 10 7 3 2 9 77 12 5315
2008 Person with a disability 30 46 8 8 4 2 3 79 13 164
2008 Not a person with a disability 25 50 9 8 4 2 2 78 12 3354

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 22 23 13 9 13 6 45 27 274
2017 Not a person with a disability 12 21 22 8 7 20 11 48 21 4530
2014 Person with a disability 13 26 20 10 12 15 4 49 27 223
2014 Not a person with a disability 12 23 26 8 5 16 10 48 17 3830
2011 Person with a disability 11 21 19 12 11 12 14 44 31 248
2011 Not a person with a disability 10 22 24 9 7 15 14 44 23 5317

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 27 15 7 5 8 3 69 14 274
2017 Not a person with a disability 36 29 12 4 3 10 7 78 9 4543
2014 Person with a disability 30 26 16 6 8 12 1 65 17 223
2014 Not a person with a disability 36 31 13 5 3 9 3 76 9 3831
2011 Person with a disability 28 21 13 9 10 8 11 61 23 248
2011 Not a person with a disability 31 29 14 5 3 9 9 74 10 5320
2008 Person with a disability 26 34 13 7 7 12 3 69 16 164
2008 Not a person with a disability 32 34 13 6 3 10 2 75 10 3352

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 22 19 9 6 11 4 60 18 274
2017 Not a person with a disability 30 29 14 5 3 12 7 73 10 4525
2014 Person with a disability 23 26 15 11 9 15 2 59 23 223
2014 Not a person with a disability 30 30 16 6 3 12 3 71 10 3826
2011 Person with a disability 18 22 13 13 14 9 11 51 33 247
2011 Not a person with a disability 25 30 16 6 3 11 9 69 11 5299
2008 Person with a disability 20 33 13 9 15 9 1 59 27 163
2008 Not a person with a disability 33 32 12 8 5 7 2 72 14 3347
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 20 10 10 11 1 1 69 22 274
2017 Not a person with a disability 57 25 7 5 5 0 1 83 10 4534

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 22 11 8 10 2 1 70 18 274
2017 Not a person with a disability 57 24 9 4 5 1 0 82 8 4544

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 34 15 11 8 1 1 66 19 274
2017 Not a person with a disability 35 40 12 6 3 3 1 78 9 4533

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 30 12 15 19 2 1 53 35 274
2017 Not a person with a disability 24 38 16 12 7 2 1 64 20 4532

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 17 15 17 29 0 2 39 46 272
2017 Not a person with a disability 19 22 19 16 21 0 2 43 38 4529

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 19 26 16 15 0 1 42 31 273
2017 Not a person with a disability 27 27 22 13 9 0 1 55 22 4531

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 25 20 11 8 0 3 59 20 268
2017 Not a person with a disability 38 29 17 8 3 0 4 70 12 4511

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 17 16 19 22 1 3 41 43 273
2017 Not a person with a disability 27 22 19 14 14 1 3 51 30 4523

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 20 9 5 6 1 9 78 12 271
2017 Not a person with a disability 54 20 10 3 3 0 9 82 7 4523

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 26 19 15 11 0 1 54 26 270
2017 Not a person with a disability 37 30 18 8 5 0 1 69 13 4526

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 32 21 10 8 1 2 59 19 272
2017 Not a person with a disability 37 30 18 8 4 1 3 69 13 4521

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 28 22 15 9 0 2 53 24 271
2017 Not a person with a disability 32 31 20 10 4 1 2 65 15 4523

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 24 18 15 11 1 1 54 27 271
2017 Not a person with a disability 37 30 17 10 5 1 2 68 15 4518

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 33 11 13 7 1 3 68 20 270
2017 Not a person with a disability 35 31 18 8 4 1 2 69 13 4513

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 25 16 9 5 0 4 68 15 273
2017 Not a person with a disability 59 22 10 4 2 0 3 84 6 4525

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 15 11 5 9 2 3 73 15 273
2017 Not a person with a disability 71 13 7 3 3 1 3 87 6 4540

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 29 13 6 5 1 2 75 11 271
2017 Not a person with a disability 51 28 11 4 3 0 2 81 7 4527

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 20 13 9 11 1 1 66 20 272
2017 Not a person with a disability 61 19 8 4 4 0 2 83 8 4529

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 8 5 1 3 1 35 87 6 272
2017 Not a person with a disability 54 11 4 2 1 0 28 90 4 4526

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 20 6 4 3 0 12 86 7 272
2017 Not a person with a disability 64 19 7 2 1 0 7 89 3 4493

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 18 8 6 6 1 7 79 12 274
2017 Not a person with a disability 69 14 6 3 3 1 5 88 6 4534

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 34 15 7 5 0 5 72 12 273
2017 Not a person with a disability 52 29 10 3 1 0 3 85 5 4521

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 23 34 18 13 0 0 34 31 274
2017 Not a person with a disability 19 33 32 10 5 0 1 52 15 4541

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 27 33 10 9 0 1 19 47 272
2017 Not a person with a disability 8 17 37 23 14 0 1 37 26 4516
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 21 19 12 23 3 1 22 78 273
2017 Not a person with a disability 26 22 18 13 17 3 1 27 73 4542

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 34 212
2017 Not a person with a disability 34 3158

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 27 212
2017 Not a person with a disability 29 3158

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 20 212
2017 Not a person with a disability 18 3158

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 39 212
2017 Not a person with a disability 45 3158

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 212
2017 Not a person with a disability 5 3158

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 51 212
2017 Not a person with a disability 41 3158

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 4 40 19 11 6 21 209
2017 Not a person with a disability 5 47 17 11 4 15 3099

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 17 16 15 29 1 8 33 49 213
2017 Not a person with a disability 14 23 16 13 23 2 9 42 40 3188

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 1 8 6 18 61 3 3 10 84 213
2017 Not a person with a disability 3 10 11 17 54 2 4 14 75 3183
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