2017 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 48 9 5 4 0 0 82 9 188
2017 PM-01 30 51 6 7 6 0 0 81 13 69
2017 PM-03 45 45 7 2 2 0 0 90 3 60
2017 PM-04 26 47 17 7 2 0 0 74 9 42
2014 PM 45 40 7 6 3 0 0 84 9 184
2014 PM-01 39 43 6 8 4 0 0 82 12 90
2014 PM-03 38 47 7 4 4 0 0 84 9 45
2014 PM-04 58 27 11 3 0 0 0 86 3 29
2011 PM 42 37 7 7 6 1 1 80 13 194
2011 PM-01 48 35 6 6 5 0 1 83 11 103
2011 PM-03 35 41 7 9 4 4 0 79 13 54
2011 PM-04 27 53 20 0 0 0 0 80 0 15
2008 PM 43 38 9 9 2 0 0 81 10 58
2008 PM-01 31 38 8 23 0 0 0 69 23 13
2008 PM-03 46 32 14 4 4 0 0 79 7 28

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 34 18 13 9 0 0 60 22 187
2017 PM-01 26 34 22 9 9 0 0 60 18 68
2017 PM-03 33 32 10 13 12 0 0 65 25 60
2017 PM-04 19 38 24 17 2 0 0 57 19 42

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 62 33 4 1 1 0 1 95 1 188
2017 PM-01 53 41 4 0 1 0 0 94 1 69
2017 PM-03 70 22 5 2 0 0 2 93 2 60
2017 PM-04 60 35 5 0 0 0 0 95 0 42
2014 PM 73 20 4 3 0 0 0 93 3 183
2014 PM-01 76 20 3 1 0 0 0 96 1 90
2014 PM-03 61 25 9 5 0 0 0 86 5 44
2014 PM-04 75 14 3 8 0 0 0 89 8 29
2011 PM 69 22 5 2 3 1 1 91 4 194
2011 PM-01 76 17 2 2 3 0 1 93 5 103
2011 PM-03 65 24 11 0 0 0 0 89 0 54
2011 PM-04 53 47 0 0 0 0 0 100 0 15

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 42 8 4 2 1 0 85 7 188
2017 PM-01 45 38 7 8 3 0 0 82 10 69
2017 PM-03 53 32 7 3 2 3 0 88 5 60
2017 PM-04 24 59 15 0 2 0 0 83 2 42
2014 PM 54 30 9 3 3 0 0 85 6 184
2014 PM-01 51 32 11 3 2 0 0 83 6 90
2014 PM-03 51 29 9 4 7 0 0 80 11 45
2014 PM-04 58 31 8 3 0 0 0 89 3 29
2011 PM 51 34 6 4 5 1 1 85 9 194
2011 PM-01 56 33 3 3 4 0 1 90 7 103
2011 PM-03 41 37 11 6 4 2 0 79 9 54
2011 PM-04 40 53 7 0 0 0 0 93 0 15
2008 PM 48 40 7 3 2 0 0 88 5 58
2008 PM-01 38 38 15 8 0 0 0 77 8 13
2008 PM-03 54 36 7 0 4 0 0 89 4 28

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 34 18 11 8 0 0 64 19 188
2017 PM-01 32 42 13 7 6 0 0 74 13 69
2017 PM-03 32 32 22 10 5 0 0 63 15 60
2017 PM-04 19 29 24 19 9 0 0 48 28 42
2014 PM 39 31 13 9 8 0 0 70 17 184
2014 PM-01 37 38 10 10 6 0 0 74 16 90
2014 PM-03 34 22 20 9 16 0 0 56 24 45
2014 PM-04 37 34 18 8 3 0 0 72 11 29
2011 PM 34 34 12 11 9 1 0 68 20 194
2011 PM-01 43 35 7 8 7 1 0 78 15 103
2011 PM-03 26 28 20 17 9 0 0 54 26 54
2011 PM-04 33 53 7 7 0 0 0 87 7 15

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 39 13 12 6 0 0 69 18 188
2017 PM-01 31 46 7 10 5 0 0 78 15 69
2017 PM-03 33 33 15 13 5 0 0 67 18 60
2017 PM-04 17 43 24 12 5 0 0 60 17 42
2014 PM 40 30 13 10 7 0 0 70 17 184
2014 PM-01 39 36 11 11 3 0 0 74 15 90
2014 PM-03 31 24 20 9 16 0 0 56 24 45
2014 PM-04 41 31 14 10 4 0 0 72 14 29
2011 PM 32 36 11 11 9 0 0 69 21 194
2011 PM-01 45 34 8 7 7 0 0 79 14 103
2011 PM-03 19 31 17 20 13 0 0 50 33 54
2011 PM-04 20 67 7 7 0 0 0 87 7 15
2008 PM 28 38 19 3 12 0 0 66 16 58
2008 PM-01 15 23 38 8 15 0 0 38 23 13
2008 PM-03 32 43 11 4 11 0 0 75 14 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 25 22 13 7 2 0 56 21 188
2017 PM-01 29 27 22 13 9 0 0 56 22 69
2017 PM-03 33 22 23 12 8 2 0 56 20 60
2017 PM-04 19 31 24 19 5 3 0 51 25 42
2014 PM 40 26 12 11 10 1 1 66 22 184
2014 PM-01 33 31 12 13 10 0 0 64 23 90
2014 PM-03 40 16 11 11 18 2 2 58 30 45
2014 PM-04 44 28 17 7 4 0 0 72 11 29
2011 PM 33 23 16 10 15 3 1 58 25 193
2011 PM-01 35 27 15 9 10 4 1 65 19 103
2011 PM-03 28 19 15 9 26 2 0 48 37 53
2011 PM-04 33 13 40 7 0 7 0 50 7 15
2008 PM 19 17 16 17 17 12 2 42 40 58
2008 PM-01 23 0 0 23 38 8 8 27 73 13
2008 PM-03 14 29 18 14 14 11 0 48 32 28
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 30 16 9 5 1 0 70 14 188
2017 PM-01 44 31 9 13 3 0 0 75 16 69
2017 PM-03 42 25 20 5 7 2 0 68 12 60
2017 PM-04 36 36 19 7 2 0 0 71 9 42
2014 PM 41 30 12 6 7 3 1 74 13 183
2014 PM-01 39 35 13 2 6 4 0 78 8 89
2014 PM-03 31 22 16 18 7 4 2 57 26 45
2014 PM-04 45 38 10 3 3 0 0 83 7 29
2011 PM 45 32 10 7 5 1 1 78 12 193
2011 PM-01 44 39 5 5 5 1 1 85 10 102
2011 PM-03 46 26 13 11 4 0 0 72 15 54
2011 PM-04 60 20 13 7 0 0 0 80 7 15
2008 PM 35 30 16 11 5 4 0 67 16 57
2008 PM-01 23 15 46 15 0 0 0 38 15 13
2008 PM-03 29 36 11 11 7 7 0 69 19 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 32 14 8 9 0 0 69 17 188
2017 PM-01 42 29 18 7 5 0 0 71 12 69
2017 PM-03 30 42 8 5 15 0 0 72 20 60
2017 PM-04 40 31 12 12 5 0 0 71 17 42
2014 PM 38 36 14 7 7 0 0 73 13 183
2014 PM-01 36 34 20 6 4 0 0 70 10 89
2014 PM-03 29 38 11 13 9 0 0 67 22 45
2014 PM-04 41 45 7 3 3 0 0 86 7 29
2011 PM 44 33 9 9 5 0 1 77 14 193
2011 PM-01 43 40 8 7 2 0 0 83 9 102
2011 PM-03 44 28 6 13 7 0 2 74 21 54
2011 PM-04 53 27 13 7 0 0 0 80 7 15
2008 PM 36 25 16 9 14 0 0 61 23 56
2008 PM-01 23 8 38 23 8 0 0 31 31 13
2008 PM-03 33 30 11 7 19 0 0 63 26 27

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 26 14 6 7 0 0 73 13 187
2017 PM-01 49 31 10 3 8 0 0 79 10 69
2017 PM-03 48 22 15 12 3 0 0 70 15 60
2017 PM-04 46 27 15 5 7 0 0 73 12 41
2014 PM 48 29 10 5 6 1 0 78 12 184
2014 PM-01 47 33 11 3 6 0 0 80 9 90
2014 PM-03 42 24 18 11 4 0 0 67 16 45
2014 PM-04 48 35 0 3 10 3 0 86 14 29

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 32 13 14 10 4 0 61 25 188
2017 PM-01 29 24 19 13 11 4 0 56 25 69
2017 PM-03 30 38 10 12 5 5 0 72 18 60
2017 PM-04 7 41 14 24 12 2 0 49 36 42
2014 PM 34 30 12 9 10 4 0 68 20 184
2014 PM-01 33 34 11 11 8 2 0 69 19 90
2014 PM-03 36 20 18 7 11 9 0 61 19 45
2014 PM-04 31 38 3 11 10 7 0 74 23 29
2011 PM 32 26 16 8 11 7 1 63 20 193
2011 PM-01 36 34 10 5 8 7 1 76 14 103
2011 PM-03 30 21 15 11 13 9 0 56 27 53
2011 PM-04 40 27 13 13 7 0 0 67 20 15

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 28 20 14 11 1 0 54 26 188
2017 PM-01 24 29 22 14 11 0 0 53 25 69
2017 PM-03 35 25 22 10 7 2 0 61 17 60
2017 PM-04 10 31 22 21 14 2 0 42 36 42
2014 PM 28 35 15 9 11 2 0 64 20 184
2014 PM-01 29 36 13 14 6 2 0 66 20 90
2014 PM-03 25 29 18 9 18 2 0 55 27 45
2014 PM-04 24 45 14 0 14 3 0 71 14 29
2011 PM 35 24 13 12 15 1 0 59 28 194
2011 PM-01 47 29 10 6 8 1 0 76 14 103
2011 PM-03 24 19 13 22 22 0 0 43 44 54
2011 PM-04 27 27 27 7 13 0 0 53 20 15
2008 PM 32 25 18 18 9 0 0 56 26 57
2008 PM-01 23 15 31 23 8 0 0 38 31 13
2008 PM-03 39 21 11 21 7 0 0 61 29 28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 26 21 18 15 4 0 45 34 188
2017 PM-01 19 26 26 15 14 1 0 45 29 69
2017 PM-03 23 27 15 13 15 7 0 54 30 60
2017 PM-04 5 22 24 33 12 5 0 28 47 42
2014 PM 24 27 18 14 12 4 0 53 28 184
2014 PM-01 26 29 18 16 10 2 0 56 26 90
2014 PM-03 18 24 24 9 20 4 0 44 30 45
2014 PM-04 24 27 10 22 7 10 0 57 32 29
2011 PM 21 33 16 13 13 4 0 56 27 193
2011 PM-01 32 37 15 6 6 4 0 72 12 102
2011 PM-03 9 33 11 20 26 0 0 43 46 54
2011 PM-04 13 20 27 27 13 0 0 33 40 15
2008 PM 26 25 19 12 14 4 0 53 27 57
2008 PM-01 8 15 54 0 15 8 0 25 17 13
2008 PM-03 39 18 4 25 11 4 0 59 37 28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 22 20 15 18 6 0 44 35 188
2017 PM-01 21 15 32 13 15 4 0 38 29 69
2017 PM-03 22 28 8 17 18 7 0 54 37 60
2017 PM-04 9 22 19 19 19 12 0 35 43 42
2014 PM 27 21 18 12 17 4 0 51 31 184
2014 PM-01 26 24 18 13 12 7 0 53 27 90
2014 PM-03 22 13 22 13 24 4 0 37 39 45
2014 PM-04 27 28 17 7 21 0 0 55 28 29
2011 PM 27 21 19 10 19 5 0 50 30 193
2011 PM-01 37 27 16 6 10 4 0 67 16 102
2011 PM-03 17 15 17 19 28 6 0 33 49 54
2011 PM-04 13 13 33 7 27 7 0 29 36 15
2008 PM 25 21 18 14 11 12 0 52 28 57
2008 PM-01 8 54 15 8 8 8 0 67 17 13
2008 PM-03 36 11 14 18 11 11 0 52 32 28

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 27 17 17 21 2 0 44 39 187
2017 PM-01 19 28 18 22 12 1 0 47 35 68
2017 PM-03 17 30 20 10 20 3 0 48 31 60
2017 PM-04 5 24 14 24 31 2 0 29 56 42
2014 PM 18 28 18 16 16 3 0 48 33 184
2014 PM-01 18 30 18 16 17 2 0 49 33 90
2014 PM-03 20 18 22 18 18 4 0 40 37 45
2014 PM-04 17 31 20 14 14 3 0 49 29 29
2011 PM 20 37 10 18 14 2 0 58 32 193
2011 PM-01 25 40 12 14 7 3 0 67 21 102
2011 PM-03 17 28 9 26 20 0 0 44 46 54
2011 PM-04 13 40 7 20 13 7 0 57 36 15
2008 PM 14 33 10 17 26 0 0 47 43 58
2008 PM-01 8 31 0 23 38 0 0 38 62 13
2008 PM-03 21 21 11 18 29 0 0 43 46 28
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 28 20 17 10 0 0 54 27 188
2017 PM-01 30 29 14 19 8 0 0 59 27 69
2017 PM-03 25 28 18 15 13 0 0 53 28 60
2017 PM-04 17 29 33 17 5 0 0 45 21 42
2014 PM 27 35 16 13 9 0 0 63 22 184
2014 PM-01 20 41 13 17 9 0 0 61 26 90
2014 PM-03 22 33 22 16 7 0 0 56 22 45
2014 PM-04 45 24 18 3 10 0 0 69 14 29
2011 PM 22 38 11 15 12 1 1 61 28 193
2011 PM-01 22 40 10 16 12 0 1 63 27 103
2011 PM-03 22 43 6 15 15 0 0 65 30 54
2011 PM-04 29 36 21 14 0 0 0 64 14 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 36 13 10 6 0 0 70 17 187
2017 PM-01 45 35 10 6 4 0 0 79 10 69
2017 PM-03 32 41 10 10 7 0 0 73 17 59
2017 PM-04 21 36 24 12 7 0 0 57 19 42

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 27 15 22 23 7 1 36 48 185
2017 PM-01 7 30 15 18 21 8 1 41 43 67
2017 PM-03 8 27 17 18 17 12 2 40 40 60
2017 PM-04 3 10 17 34 37 0 0 12 71 41
2014 PM 7 23 19 22 17 9 3 34 44 184
2014 PM-01 8 23 19 24 16 9 1 35 44 90
2014 PM-03 9 20 22 24 18 7 0 31 45 45
2014 PM-04 3 20 17 18 20 14 7 30 48 29

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 33 13 12 6 0 0 69 18 188
2017 PM-01 43 33 12 9 3 0 0 76 12 69
2017 PM-03 38 28 12 12 10 0 0 67 22 60
2017 PM-04 21 43 17 17 2 0 0 64 19 42
2014 PM 44 32 11 6 6 1 0 76 13 184
2014 PM-01 43 34 12 6 4 0 0 78 10 90
2014 PM-03 31 33 13 9 9 4 0 68 19 45
2014 PM-04 52 28 10 7 3 0 0 80 10 29
2011 PM 43 32 9 10 5 1 0 76 16 193
2011 PM-01 48 34 5 10 2 1 0 83 12 102
2011 PM-03 39 31 6 15 9 0 0 70 24 54
2011 PM-04 47 33 20 0 0 0 0 80 0 15
2008 PM 28 33 9 16 14 0 0 61 30 57
2008 PM-01 23 15 23 23 15 0 0 38 38 13
2008 PM-03 25 36 7 14 18 0 0 61 32 28

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 38 14 11 8 5 3 65 21 37
2017 PM-03 31 46 8 0 8 8 0 83 8 13
2017 PM-04 17 42 17 8 8 8 0 64 18 12
2014 PM 40 36 4 11 7 4 0 78 18 28
2014 PM-03 43 28 7 14 7 0 0 72 21 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 36 15 19 13 1 0 53 33 186
2017 PM-01 19 37 13 19 9 3 0 57 29 68
2017 PM-03 19 34 20 17 10 0 0 52 27 59
2017 PM-04 5 34 12 26 24 0 0 38 50 42
2014 PM 17 40 15 19 7 2 1 58 27 184
2014 PM-01 19 36 11 24 7 2 1 56 32 90
2014 PM-03 11 49 16 18 7 0 0 60 24 45
2014 PM-04 24 32 17 10 14 3 0 58 25 29
2011 PM 19 39 17 16 6 2 2 60 23 194
2011 PM-01 23 43 14 12 6 1 2 68 18 103
2011 PM-03 15 39 15 17 11 2 2 56 29 54
2011 PM-04 0 33 33 33 0 0 0 33 33 15
2008 PM 21 42 16 14 5 2 0 64 20 57
2008 PM-01 8 31 15 31 15 0 0 38 46 13
2008 PM-03 25 39 21 11 4 0 0 64 14 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 26 14 19 15 5 1 48 36 187
2017 PM-01 6 31 17 18 21 6 1 39 42 68
2017 PM-03 23 30 13 15 10 8 0 58 27 60
2017 PM-04 26 12 17 29 17 0 0 38 46 42
2014 PM 21 28 18 16 13 3 1 51 31 184
2014 PM-01 14 29 17 23 12 3 1 45 37 90
2014 PM-03 20 38 16 11 13 2 0 59 25 45
2014 PM-04 27 14 27 11 17 3 0 43 29 29
2011 PM 24 23 22 12 13 4 2 50 27 194
2011 PM-01 21 23 19 12 18 4 2 47 32 103
2011 PM-03 26 22 22 13 9 6 2 52 24 54
2011 PM-04 27 20 33 13 7 0 0 47 20 15
2008 PM 30 23 16 9 18 5 0 56 28 57
2008 PM-01 15 0 15 15 46 8 0 17 67 13
2008 PM-03 39 29 14 4 14 0 0 68 18 28

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 35 14 16 9 0 0 61 25 188
2017 PM-01 34 39 7 15 4 0 0 74 19 69
2017 PM-03 23 30 17 17 13 0 0 53 30 60
2017 PM-04 12 43 22 14 9 0 0 55 24 42
2014 PM 33 36 8 14 8 0 0 70 22 184
2014 PM-01 39 40 4 11 6 0 0 79 17 90
2014 PM-03 16 31 16 22 16 0 0 47 38 45
2014 PM-04 44 31 10 14 0 0 0 76 14 29
2011 PM 37 34 14 8 7 0 0 71 15 194
2011 PM-01 50 36 8 4 3 0 0 85 7 103
2011 PM-03 17 37 19 15 13 0 0 54 28 54
2011 PM-04 33 33 20 13 0 0 0 67 13 15
2008 PM 24 45 10 12 7 0 2 70 19 58
2008 PM-01 31 38 15 15 0 0 0 69 15 13
2008 PM-03 21 46 11 14 7 0 0 68 21 28

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 38 11 5 1 0 0 82 6 187
2017 PM-01 42 38 13 7 0 0 0 80 7 69
2017 PM-03 50 38 5 3 3 0 0 88 7 60
2017 PM-04 38 38 19 5 0 0 0 76 5 42
2014 PM 43 38 11 4 3 0 1 82 7 184
2014 PM-01 37 40 15 3 4 0 1 77 8 90
2014 PM-03 47 31 13 7 2 0 0 78 9 45
2014 PM-04 51 45 3 0 0 0 0 97 0 29
2011 PM 41 35 12 7 5 0 1 76 12 194
2011 PM-01 44 33 13 6 4 0 1 77 10 103
2011 PM-03 41 33 9 11 6 0 0 74 17 54
2011 PM-04 20 53 20 0 7 0 0 73 7 15
2008 PM 43 31 14 9 3 0 0 74 12 58
2008 PM-01 38 8 15 31 8 0 0 46 38 13
2008 PM-03 43 39 11 4 4 0 0 82 7 28

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 39 7 3 2 0 0 88 5 187
2017 PM-01 45 40 7 5 3 0 0 85 7 68
2017 PM-03 57 33 7 2 2 0 0 90 3 60
2017 PM-04 46 45 9 0 0 0 0 91 0 42
2014 PM 52 34 8 4 2 0 0 86 5 184
2014 PM-01 48 34 9 6 3 0 0 82 9 90
2014 PM-03 53 38 7 2 0 0 0 91 2 45
2014 PM-04 55 38 7 0 0 0 0 93 0 29
2011 PM 43 37 11 4 4 0 1 80 8 194
2011 PM-01 41 35 11 7 7 0 0 76 14 103
2011 PM-03 46 39 13 2 0 0 0 85 2 54
2011 PM-04 33 53 13 0 0 0 0 87 0 15
2008 PM 47 41 7 3 2 0 0 88 5 58
2008 PM-01 38 31 15 8 8 0 0 69 15 13
2008 PM-03 50 39 7 4 0 0 0 89 4 28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 33 15 17 13 1 0 55 30 188
2017 PM-01 20 30 17 18 15 0 0 50 32 69
2017 PM-03 23 38 15 10 12 2 0 63 22 60
2017 PM-04 14 33 14 24 12 2 0 49 37 42
2014 PM 21 33 15 12 17 3 1 55 30 184
2014 PM-01 17 33 18 13 14 3 1 52 29 90
2014 PM-03 18 31 13 9 24 4 0 51 35 45
2014 PM-04 27 34 10 18 10 0 0 61 28 29
2011 PM 19 27 19 23 12 1 0 46 35 194
2011 PM-01 20 27 18 26 8 0 0 48 34 103
2011 PM-03 15 33 13 19 17 4 0 50 37 54
2011 PM-04 27 27 20 27 0 0 0 53 27 15
2008 PM 12 43 10 19 12 3 0 57 32 58
2008 PM-01 15 15 23 38 8 0 0 31 46 13
2008 PM-03 11 50 0 21 11 7 0 65 35 28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 26 15 20 20 2 1 43 42 186
2017 PM-01 15 16 18 18 32 0 1 31 51 68
2017 PM-03 17 29 19 20 10 5 0 48 32 59
2017 PM-04 12 33 12 29 12 0 2 46 42 42
2014 PM 17 23 10 20 26 3 1 42 47 184
2014 PM-01 16 20 8 23 30 1 2 37 55 90
2014 PM-03 14 22 16 20 24 4 0 37 46 45
2014 PM-04 17 31 7 17 22 7 0 51 42 29
2011 PM 16 18 10 22 30 2 1 35 54 194
2011 PM-01 18 17 8 20 33 1 2 37 55 103
2011 PM-03 13 19 15 26 24 4 0 33 52 54
2011 PM-04 13 27 7 33 20 0 0 40 53 15
2008 PM 9 35 14 18 18 5 2 47 38 57
2008 PM-01 15 23 8 23 23 0 8 42 50 13
2008 PM-03 11 39 11 11 21 7 0 54 35 28

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 38 11 16 6 0 1 67 22 188
2017 PM-01 23 39 13 15 11 0 0 62 25 69
2017 PM-03 30 43 8 17 0 0 2 75 17 60
2017 PM-04 26 31 17 17 9 0 0 57 26 42
2014 PM 23 36 13 16 11 0 1 60 27 184
2014 PM-01 17 26 17 22 18 0 1 43 40 90
2014 PM-03 18 56 7 9 11 0 0 73 20 45
2014 PM-04 38 31 21 10 0 0 0 69 10 29
2011 PM 34 32 13 12 8 0 1 66 21 194
2011 PM-01 28 33 15 17 7 0 1 62 24 103
2011 PM-03 43 35 6 9 7 0 0 78 17 54
2011 PM-04 47 33 13 7 0 0 0 80 7 15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 37 12 9 6 0 1 72 16 188
2017 PM-01 27 45 9 9 10 0 0 72 19 69
2017 PM-03 43 27 17 7 5 0 2 71 12 60
2017 PM-04 31 40 9 17 2 0 0 71 19 42
2014 PM 31 33 20 9 8 0 0 64 17 184
2014 PM-01 22 29 24 14 10 0 0 51 24 90
2014 PM-03 22 49 11 9 9 0 0 71 18 45
2014 PM-04 55 21 24 0 0 0 0 76 0 29

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 30 14 13 4 0 0 69 17 188
2017 PM-01 37 35 13 11 4 0 0 72 15 69
2017 PM-03 43 25 10 20 2 0 0 68 22 60
2017 PM-04 31 28 24 10 7 0 0 60 17 42
2014 PM 40 32 15 8 5 0 0 72 14 184
2014 PM-01 32 33 20 7 8 0 0 66 14 90
2014 PM-03 36 33 13 13 4 0 0 69 18 45
2014 PM-04 55 31 10 0 3 0 0 86 3 29
2011 PM 45 35 10 4 5 0 1 81 9 194
2011 PM-01 51 32 13 1 3 0 0 83 4 103
2011 PM-03 41 39 4 7 9 0 0 80 17 54
2011 PM-04 40 47 0 7 0 0 7 93 7 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 31 21 14 7 3 0 57 22 186
2017 PM-01 19 28 24 18 9 3 0 48 27 68
2017 PM-03 32 32 20 8 5 3 0 65 14 60
2017 PM-04 22 34 19 15 7 2 0 57 23 41

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 35 7 12 6 0 1 75 18 188
2017 PM-01 37 32 10 12 8 0 1 70 20 69
2017 PM-03 38 42 5 12 3 0 0 80 15 60
2017 PM-04 43 33 10 7 7 0 0 76 14 42
2014 PM 39 27 15 14 4 1 1 67 18 184
2014 PM-01 28 30 16 21 4 0 1 59 26 90
2014 PM-03 42 22 18 11 4 2 0 66 16 45
2014 PM-04 58 25 14 3 0 0 0 83 3 29
2011 PM 34 38 12 9 8 0 0 72 16 194
2011 PM-01 37 34 11 12 7 0 0 71 18 103
2011 PM-03 26 48 11 7 7 0 0 74 15 54
2011 PM-04 40 53 0 7 0 0 0 93 7 15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 24 8 11 10 1 5 68 23 187
2017 PM-01 52 27 4 6 5 0 6 84 11 69
2017 PM-03 42 20 12 10 12 2 2 65 23 59
2017 PM-04 21 19 12 19 17 2 10 46 41 42
2014 PM 35 31 5 14 11 1 2 68 26 184
2014 PM-01 35 29 8 16 11 0 1 65 27 90
2014 PM-03 34 29 4 18 11 2 2 65 30 45
2014 PM-04 34 41 3 7 8 0 7 80 16 29
2011 PM 47 21 9 10 7 1 6 72 18 193
2011 PM-01 59 17 5 7 4 0 8 83 12 103
2011 PM-03 45 21 13 11 8 0 2 67 19 53
2011 PM-04 20 33 13 13 7 7 7 62 23 15
2008 PM 53 24 5 10 5 0 2 79 16 58
2008 PM-01 38 15 8 23 8 0 8 58 33 13
2008 PM-03 64 21 0 11 4 0 0 86 14 28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 22 14 12 13 0 3 60 25 188
2017 PM-01 55 19 8 7 6 0 6 78 14 69
2017 PM-03 30 28 13 13 13 0 2 59 27 60
2017 PM-04 26 20 24 9 21 0 0 46 31 42
2014 PM 40 23 17 7 10 1 3 65 18 183
2014 PM-01 60 20 10 5 0 0 6 84 5 89
2014 PM-03 20 13 27 11 27 2 0 34 39 45
2014 PM-04 25 34 24 0 17 0 0 59 17 29
2011 PM 42 24 16 9 6 0 3 68 15 194
2011 PM-01 64 24 6 1 1 0 4 92 2 103
2011 PM-03 17 20 31 15 13 0 4 38 29 54
2011 PM-04 13 40 27 20 0 0 0 53 20 15
2008 PM 30 21 23 14 11 0 2 52 25 57
2008 PM-01 33 17 25 8 8 0 8 55 18 12
2008 PM-03 25 25 21 18 11 0 0 50 29 28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 23 7 5 9 2 5 76 16 188
2017 PM-01 42 19 6 10 14 2 9 67 26 69
2017 PM-03 53 23 12 3 3 2 3 81 7 60
2017 PM-04 50 31 5 2 10 2 0 83 13 42
2014 PM 39 20 13 4 15 4 6 65 21 184
2014 PM-01 28 17 18 7 18 3 10 51 28 90
2014 PM-03 51 16 7 4 16 7 0 72 21 45
2014 PM-04 48 38 3 0 4 0 7 92 4 29
2011 PM 36 30 8 7 10 3 6 72 19 194
2011 PM-01 29 30 8 10 12 3 9 67 24 103
2011 PM-03 46 28 11 6 7 2 0 75 13 54
2011 PM-04 60 33 0 0 7 0 0 93 7 15

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 23 43 34 188
2017 PM-01 16 49 35 69
2017 PM-03 25 45 30 60
2017 PM-04 33 29 38 42
2014 PM 19 49 32 184
2014 PM-01 17 57 27 90
2014 PM-03 22 38 40 45
2014 PM-04 25 41 34 29
2011 PM 23 46 31 194
2011 PM-01 17 55 28 103
2011 PM-03 26 39 35 54
2011 PM-04 33 20 47 15

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 18 24 47 7 0 5 43
2017 PM-01 9 46 45 0 0 0 11
2017 PM-03 27 7 40 13 0 13 15
2017 PM-04 14 21 58 7 0 0 14
2014 PM 14 23 49 6 9999 8 35
2014 PM-01 7 33 47 7 9999 7 15
2014 PM-03 20 10 50 10 9999 10 10
2011 PM 29 13 40 4 9999 13 45
2011 PM-01 18 12 53 0 9999 18 17
2011 PM-03 50 0 43 0 9999 7 14
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 43 7 3 2 1 0 88 5 188
2017 PM-01 49 41 6 3 0 1 0 91 3 69
2017 PM-03 47 40 7 5 2 0 0 87 7 60
2017 PM-04 31 52 9 2 5 0 0 83 7 42
2014 PM 49 35 9 4 3 0 0 84 7 184
2014 PM-01 45 38 10 3 3 0 0 83 7 90
2014 PM-03 40 44 4 9 2 0 0 84 11 45
2014 PM-04 62 20 10 4 3 0 0 82 8 29
2011 PM 47 36 6 5 5 1 0 84 10 194
2011 PM-01 61 23 3 6 7 0 0 84 13 103
2011 PM-03 39 50 7 2 2 0 0 89 4 54
2011 PM-04 33 53 7 0 0 7 0 93 0 15
2008 PM 53 28 16 0 3 0 0 81 3 58
2008 PM-01 54 15 23 0 8 0 0 69 8 13
2008 PM-03 57 21 18 0 4 0 0 79 4 28

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 34 24 10 4 1 0 61 15 188
2017 PM-01 29 35 28 4 3 1 0 65 7 69
2017 PM-03 30 38 13 13 5 0 0 68 18 60
2017 PM-04 19 24 40 12 5 0 0 43 17 42
2014 PM 33 39 15 9 5 1 0 72 14 184
2014 PM-01 28 42 16 9 6 0 0 70 14 90
2014 PM-03 27 40 13 13 4 2 0 68 18 45
2014 PM-04 41 38 14 4 3 0 0 79 8 29
2011 PM 24 42 16 9 8 0 0 66 18 193
2011 PM-01 30 40 16 9 6 0 0 70 15 103
2011 PM-03 19 46 15 11 9 0 0 65 20 54
2011 PM-04 29 43 21 7 0 0 0 71 7 14

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 21 35 16 11 1 2 27 36 186
2017 PM-01 4 22 38 14 17 0 4 33 28 69
2017 PM-03 5 24 39 17 14 2 0 31 29 59
2017 PM-04 31 17 32 19 0 0 0 19 48 41
2014 PM 9 25 35 17 10 1 4 28 35 182
2014 PM-01 11 21 26 23 13 0 6 38 34 89
2014 PM-03 4 33 44 7 7 2 2 14 39 45
2014 PM-04 14 25 39 15 7 0 0 22 39 28
2011 PM 9 19 35 20 11 2 4 34 29 192
2011 PM-01 4 10 33 27 20 1 5 50 15 102
2011 PM-03 13 28 44 9 4 0 2 13 42 54
2011 PM-04 14 14 57 14 0 0 0 14 29 14
2008 PM 17 21 33 26 3 0 0 29 38 58
2008 PM-01 15 38 15 31 0 0 0 31 54 13
2008 PM-03 14 21 32 25 7 0 0 32 36 28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 24 29 17 14 1 2 33 38 185
2017 PM-01 3 23 29 22 16 3 4 40 28 69
2017 PM-03 11 19 30 19 21 0 0 40 30 57
2017 PM-04 24 29 33 10 5 0 0 14 52 42
2014 PM 15 18 29 20 14 2 3 36 34 182
2014 PM-01 13 16 30 21 13 1 4 37 31 89
2014 PM-03 18 29 27 14 9 4 0 23 49 45
2014 PM-04 14 22 25 21 18 0 0 40 36 28
2011 PM 17 21 21 20 16 2 3 38 40 193
2011 PM-01 9 12 24 26 24 2 4 53 22 102
2011 PM-03 22 30 22 17 7 0 2 25 53 54
2011 PM-04 13 53 0 20 7 7 0 29 71 15
2008 PM 10 22 34 19 14 0 0 33 33 58
2008 PM-01 8 31 46 8 8 0 0 15 38 13
2008 PM-03 11 18 29 21 21 0 0 43 29 28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 18 33 20 13 2 4 35 31 185
2017 PM-01 3 15 32 20 17 3 9 43 20 68
2017 PM-03 5 17 29 27 20 0 2 48 22 59
2017 PM-04 29 27 29 15 0 0 0 15 56 41
2014 PM 9 20 26 25 11 4 4 40 32 182
2014 PM-01 9 16 24 24 14 8 6 43 29 88
2014 PM-03 4 24 22 34 11 2 2 47 30 45
2014 PM-04 17 32 24 24 3 0 0 27 49 29
2011 PM 12 12 22 26 17 5 6 48 27 192
2011 PM-01 4 8 22 29 23 6 9 60 14 101
2011 PM-03 22 17 22 24 9 2 4 35 41 54
2011 PM-04 13 13 7 40 20 0 7 64 29 15
2008 PM 10 16 40 19 12 2 2 32 27 58
2008 PM-01 0 31 38 31 0 0 0 31 31 13
2008 PM-03 7 11 32 25 21 4 0 48 19 28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 9 25 25 24 1 7 54 19 186
2017 PM-01 2 3 25 22 31 1 16 64 6 68
2017 PM-03 2 8 22 34 32 2 0 67 10 59
2017 PM-04 19 14 34 22 7 0 5 30 35 42
2014 PM 4 15 24 31 15 2 8 52 22 182
2014 PM-01 3 12 16 34 21 2 11 64 18 89
2014 PM-03 2 22 13 40 11 4 7 58 27 45
2014 PM-04 11 15 46 25 4 0 0 28 25 28
2011 PM 5 8 19 35 24 2 6 65 15 193
2011 PM-01 2 1 10 41 35 2 9 86 3 102
2011 PM-03 7 15 24 39 11 0 4 52 23 54
2011 PM-04 0 13 40 27 20 0 0 47 13 15
2008 PM 3 10 34 33 17 0 2 51 14 58
2008 PM-01 0 8 38 38 15 0 0 54 8 13
2008 PM-03 0 7 25 43 25 0 0 68 7 28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 21 21 14 15 1 3 30 48 188
2017 PM-01 18 17 18 17 23 0 7 43 38 69
2017 PM-03 22 22 25 13 13 3 2 28 46 60
2017 PM-04 38 26 14 17 5 0 0 22 64 42
2014 PM 19 27 22 16 13 0 3 30 47 182
2014 PM-01 14 24 21 20 17 0 4 39 39 89
2014 PM-03 31 38 11 14 7 0 0 20 69 45
2014 PM-04 11 32 43 4 11 0 0 14 43 28
2011 PM 15 19 17 22 21 2 5 46 36 193
2011 PM-01 3 8 13 33 34 2 7 74 12 102
2011 PM-03 20 35 26 13 4 0 2 17 57 54
2011 PM-04 47 7 27 7 13 0 0 20 53 15
2008 PM 16 17 34 21 12 0 0 33 33 58
2008 PM-01 15 23 46 0 15 0 0 15 38 13
2008 PM-03 14 14 29 25 18 0 0 43 29 28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 18 23 25 12 4 3 39 36 187
2017 PM-01 15 16 25 18 14 4 9 37 35 69
2017 PM-03 7 17 27 30 13 7 0 46 25 60
2017 PM-04 26 21 17 28 7 0 0 35 48 42
2014 PM 12 22 28 20 10 4 3 33 37 181
2014 PM-01 10 19 23 23 10 9 6 39 35 88
2014 PM-03 13 20 44 16 7 0 0 22 33 45
2014 PM-04 11 37 14 25 14 0 0 39 47 28
2011 PM 10 7 22 28 23 5 5 57 19 192
2011 PM-01 3 0 21 33 30 6 8 72 3 101
2011 PM-03 17 15 19 28 19 2 2 48 33 54
2011 PM-04 13 13 33 20 13 7 0 36 29 15
2008 PM 5 16 31 26 17 2 3 45 22 58
2008 PM-01 0 31 15 23 15 0 15 45 36 13
2008 PM-03 4 11 25 39 21 0 0 61 14 28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 19 34 21 11 2 4 33 31 187
2017 PM-01 5 16 32 19 16 4 9 39 24 69
2017 PM-03 7 14 37 25 14 2 2 40 21 59
2017 PM-04 21 26 33 14 2 0 2 17 49 42
2014 PM 10 22 29 23 10 3 4 35 34 182
2014 PM-01 9 15 25 27 13 4 7 46 27 89
2014 PM-03 13 24 38 18 4 0 2 23 39 45
2014 PM-04 7 44 21 18 7 4 0 26 52 28

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 31 9 12 11 2 0 66 24 187
2017 PM-01 30 29 13 15 12 1 0 60 27 69
2017 PM-03 37 32 7 12 8 3 0 72 21 59
2017 PM-04 22 40 7 12 17 2 0 63 29 42
2014 PM 36 35 8 10 10 1 0 72 20 184
2014 PM-01 32 37 11 13 7 0 0 69 20 90
2014 PM-03 29 40 7 4 18 2 0 71 23 45
2014 PM-04 45 35 3 10 7 0 0 80 17 29

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 46 10 12 7 1 0 71 19 185
2017 PM-01 34 46 5 9 6 0 0 80 15 67
2017 PM-03 20 42 17 12 7 2 0 64 19 59
2017 PM-04 12 53 7 19 9 0 0 65 28 42
2014 PM 32 53 7 4 4 0 0 85 8 184
2014 PM-01 34 53 7 3 2 0 0 88 6 90
2014 PM-03 27 47 9 7 11 0 0 73 18 45
2014 PM-04 31 62 7 0 0 0 0 93 0 29

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 34 18 3 5 3 0 73 8 186
2017 PM-01 35 40 12 3 9 1 0 76 12 68
2017 PM-03 35 30 22 5 3 5 0 68 9 60
2017 PM-04 36 34 22 2 2 2 0 72 5 41
2014 PM 47 25 15 4 5 4 1 75 9 184
2014 PM-01 45 22 18 4 6 3 1 71 10 90
2014 PM-03 42 27 16 4 7 4 0 72 12 45
2014 PM-04 48 35 14 0 3 0 0 82 3 29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 35 15 7 3 2 0 74 11 188
2017 PM-01 37 38 14 6 3 1 0 76 9 69
2017 PM-03 37 35 15 8 3 2 0 73 12 60
2017 PM-04 33 36 17 9 2 2 0 71 12 42
2014 PM 45 32 9 7 4 3 1 79 11 184
2014 PM-01 44 31 11 6 6 2 0 77 11 90
2014 PM-03 42 33 9 7 2 7 0 81 9 45
2014 PM-04 41 42 10 3 0 0 3 86 4 29
2011 PM 33 41 13 3 7 3 0 76 10 193
2011 PM-01 38 41 7 4 7 3 0 82 11 102
2011 PM-03 22 44 24 2 4 4 0 69 6 54
2011 PM-04 47 40 13 0 0 0 0 87 0 15

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 40 9 7 4 0 0 80 11 188
2017 PM-01 43 44 7 3 3 0 0 87 6 69
2017 PM-03 43 35 7 13 2 0 0 78 15 60
2017 PM-04 31 45 15 5 5 0 0 76 9 42
2014 PM 53 29 8 4 6 0 0 82 10 184
2014 PM-01 52 32 6 4 6 0 0 84 10 90
2014 PM-03 45 27 16 4 9 0 0 71 13 45
2014 PM-04 58 31 3 3 3 0 0 90 7 29
2011 PM 42 36 11 4 7 1 0 78 12 190
2011 PM-01 51 30 7 6 5 1 0 82 11 100
2011 PM-03 30 46 13 2 9 0 0 76 11 54
2011 PM-04 53 33 13 0 0 0 0 87 0 15
2008 PM 38 24 17 7 14 0 0 62 21 58
2008 PM-01 15 31 23 15 15 0 0 46 31 13
2008 PM-03 43 21 18 4 14 0 0 64 18 28

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 34 14 15 13 2 1 57 29 185
2017 PM-01 20 36 9 20 13 0 1 58 33 68
2017 PM-03 21 33 16 10 15 4 2 56 27 58
2017 PM-04 14 33 24 14 12 2 0 49 27 42
2014 PM 27 36 14 14 7 2 1 64 21 184
2014 PM-01 27 32 18 14 9 0 0 59 23 90
2014 PM-03 25 31 13 13 9 7 2 61 24 45
2014 PM-04 28 44 7 18 0 0 3 75 18 29

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 46 10 3 2 0 0 85 5 188
2017 PM-01 40 46 7 3 3 0 0 86 6 69
2017 PM-03 50 37 10 3 0 0 0 87 3 60
2017 PM-04 24 55 17 2 2 0 0 79 5 42
2014 PM 48 40 7 4 1 0 0 88 5 184
2014 PM-01 39 49 6 4 2 0 0 88 7 90
2014 PM-03 62 31 4 2 0 0 0 93 2 45
2014 PM-04 48 38 11 3 0 0 0 86 3 29
2011 PM 49 35 11 3 2 1 0 84 4 194
2011 PM-01 57 30 7 3 1 2 0 89 4 103
2011 PM-03 50 39 7 2 2 0 0 89 4 54
2011 PM-04 33 27 40 0 0 0 0 60 0 15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 35 13 11 6 2 1 69 18 187
2017 PM-01 38 29 15 7 5 6 1 71 13 69
2017 PM-03 37 35 12 10 5 0 2 73 15 60
2017 PM-04 14 45 12 17 12 0 0 59 29 42
2014 PM 40 33 11 6 4 3 2 77 12 184
2014 PM-01 33 36 12 9 6 3 1 72 15 90
2014 PM-03 38 35 11 7 0 7 2 81 7 45
2014 PM-04 44 31 14 0 8 0 3 78 8 29
2011 PM 38 29 11 10 6 4 2 71 17 194
2011 PM-01 47 26 11 7 2 6 2 79 9 103
2011 PM-03 33 35 11 9 7 2 2 71 17 54
2011 PM-04 27 40 7 27 0 0 0 67 27 15
2008 PM 32 30 12 11 12 4 0 64 24 57
2008 PM-01 31 15 23 15 15 0 0 46 31 13
2008 PM-03 39 29 14 4 11 4 0 70 15 28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 32 21 14 10 1 1 54 24 186
2017 PM-01 23 25 26 18 8 0 0 48 26 68
2017 PM-03 14 37 25 10 10 2 2 53 21 59
2017 PM-04 21 38 14 15 10 2 0 61 25 42
2014 PM 33 32 17 7 5 4 2 69 13 184
2014 PM-01 28 35 17 9 7 2 3 66 16 90
2014 PM-03 31 35 9 9 4 11 0 75 15 45
2014 PM-04 41 25 24 4 3 0 3 68 8 29
2011 PM 18 31 26 13 7 5 1 51 21 193
2011 PM-01 21 31 23 11 10 4 1 55 22 102
2011 PM-03 15 35 28 15 2 6 0 53 18 54
2011 PM-04 20 33 33 13 0 0 0 53 13 15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 28 15 16 18 4 1 48 36 187
2017 PM-01 20 23 16 21 18 1 0 44 40 69
2017 PM-03 17 30 12 15 17 7 2 52 35 59
2017 PM-04 7 35 22 14 17 5 0 45 33 42
2014 PM 28 22 16 14 14 7 0 53 30 183
2014 PM-01 22 26 22 13 13 3 0 49 28 90
2014 PM-03 27 18 13 13 16 13 0 51 33 45
2014 PM-04 31 20 10 18 14 7 0 55 34 29
2011 PM 25 22 15 15 16 5 2 50 34 194
2011 PM-01 27 27 14 10 15 4 4 59 26 103
2011 PM-03 26 17 15 22 15 6 0 45 39 54
2011 PM-04 20 33 20 7 20 0 0 53 27 15

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 51 4 8 5 0 0 83 13 188
2017 PM-01 46 47 2 4 1 0 0 93 6 69
2017 PM-03 30 45 3 12 10 0 0 75 22 60
2017 PM-04 12 66 7 9 5 0 0 79 14 42
2014 PM 43 42 6 5 3 0 0 85 9 184
2014 PM-01 41 41 9 7 2 0 0 82 9 90
2014 PM-03 27 53 7 9 4 0 0 80 13 45
2014 PM-04 65 35 0 0 0 0 0 100 0 29
2011 PM 44 40 4 9 3 0 0 85 12 194
2011 PM-01 59 34 2 5 0 0 0 93 5 103
2011 PM-03 22 52 2 17 7 0 0 74 24 54
2011 PM-04 27 73 0 0 0 0 0 100 0 15
2008 PM 31 50 7 9 3 0 0 81 12 58
2008 PM-01 31 46 15 8 0 0 0 77 8 13
2008 PM-03 29 50 4 14 4 0 0 79 18 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 35 4 13 5 0 0 77 19 188
2017 PM-01 45 31 6 15 4 0 0 75 19 69
2017 PM-03 42 40 3 7 8 0 0 82 15 60
2017 PM-04 38 38 5 17 2 0 0 76 19 42
2014 PM 41 32 7 11 8 0 0 74 19 183
2014 PM-01 31 30 10 16 12 0 0 62 28 89
2014 PM-03 42 42 4 11 0 0 0 84 11 45
2014 PM-04 72 18 7 3 0 0 0 90 3 29
2011 PM 36 35 8 13 9 0 0 71 22 194
2011 PM-01 33 33 7 17 11 0 0 66 27 103
2011 PM-03 33 39 7 15 6 0 0 72 20 54
2011 PM-04 47 40 7 0 7 0 0 87 7 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 41 7 7 3 0 0 82 11 188
2017 PM-01 39 38 12 9 3 0 0 77 12 69
2017 PM-03 38 42 7 10 3 0 0 80 13 60
2017 PM-04 41 50 2 5 2 0 0 91 7 42
2014 PM 43 36 8 11 2 0 0 79 13 184
2014 PM-01 38 42 7 10 3 0 0 80 13 90
2014 PM-03 31 29 18 20 2 0 0 60 22 45
2014 PM-04 58 38 3 0 0 0 0 97 0 29

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 75 16 3 3 2 1 1 93 4 188
2017 PM-01 74 20 0 4 0 1 0 95 5 69
2017 PM-03 78 12 3 3 0 2 2 93 3 60
2017 PM-04 74 14 5 0 5 0 2 90 5 42
2014 PM 73 17 3 3 2 0 1 92 5 184
2014 PM-01 70 19 3 3 4 0 0 89 8 90
2014 PM-03 69 18 7 4 0 0 2 89 5 45
2014 PM-04 79 21 0 0 0 0 0 100 0 29
2011 PM 75 16 5 2 2 0 0 91 4 194
2011 PM-01 84 13 1 1 1 0 0 97 2 103
2011 PM-03 69 19 9 0 4 0 0 87 4 54
2011 PM-04 60 20 13 7 0 0 0 80 7 15
2008 PM 76 17 2 3 2 0 0 93 5 58
2008 PM-01 77 15 0 8 0 0 0 92 8 13
2008 PM-03 79 14 4 0 4 0 0 93 4 28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 20 3 5 3 0 1 88 9 188
2017 PM-01 65 23 0 9 3 0 0 88 12 69
2017 PM-03 73 17 3 3 2 0 2 92 5 60
2017 PM-04 62 21 7 2 5 0 2 85 8 42
2014 PM 62 19 3 8 6 1 2 83 15 184
2014 PM-01 56 19 4 11 10 0 0 74 21 90
2014 PM-03 60 27 0 4 2 2 4 93 7 45
2014 PM-04 72 17 0 8 3 0 0 89 11 29
2011 PM 71 16 3 5 5 0 1 88 10 194
2011 PM-01 72 18 1 7 2 0 0 90 9 103
2011 PM-03 74 13 6 0 6 0 2 89 6 54
2011 PM-04 67 13 0 0 13 0 7 86 14 15
2008 PM 60 19 9 5 7 0 0 79 12 58
2008 PM-01 69 23 0 0 8 0 0 92 8 13
2008 PM-03 54 18 11 7 11 0 0 71 18 28

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 71 17 5 2 3 0 2 90 5 187
2017 PM-01 74 16 4 1 4 0 0 90 6 69
2017 PM-03 68 17 5 3 2 0 5 89 5 59
2017 PM-04 71 14 7 2 2 0 2 88 5 42
2014 PM 66 18 4 4 6 0 3 86 10 184
2014 PM-01 62 18 6 6 8 0 1 81 13 90
2014 PM-03 64 20 2 2 4 0 7 91 7 45
2014 PM-04 65 25 3 3 3 0 0 90 7 29
2011 PM 68 14 5 3 7 1 3 85 10 194
2011 PM-01 73 15 2 3 5 1 2 90 8 103
2011 PM-03 69 15 6 2 6 0 4 87 8 54
2011 PM-04 53 20 7 0 13 0 7 79 14 15
2008 PM 60 21 3 9 5 0 2 82 14 58
2008 PM-01 54 8 0 31 0 0 8 67 33 13
2008 PM-03 54 36 0 4 7 0 0 89 11 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 81 12 3 1 2 0 2 94 2 187
2017 PM-01 84 14 0 0 1 0 0 99 1 69
2017 PM-03 78 10 3 2 2 0 5 93 4 60
2017 PM-04 78 7 10 0 2 0 2 87 2 41
2014 PM 81 11 3 1 1 1 3 95 2 184
2014 PM-01 88 8 3 0 0 0 1 97 0 90
2014 PM-03 73 11 4 2 2 0 7 91 5 45
2014 PM-04 69 25 0 3 0 3 0 96 4 29
2011 PM 78 14 2 1 3 1 2 94 4 193
2011 PM-01 84 11 1 1 2 0 1 96 3 102
2011 PM-03 74 15 2 2 2 2 4 94 4 54
2011 PM-04 73 20 0 0 0 0 7 100 0 15
2008 PM 79 7 2 4 7 2 0 88 11 57
2008 PM-01 62 8 0 15 8 8 0 75 25 13
2008 PM-03 82 11 0 0 7 0 0 93 7 28

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 19 5 4 2 1 2 89 6 187
2017 PM-01 68 23 3 4 2 0 0 91 6 69
2017 PM-03 73 10 5 5 0 2 5 89 5 60
2017 PM-04 58 24 8 2 5 0 2 85 7 41
2014 PM 62 17 8 6 3 1 3 83 9 184
2014 PM-01 63 17 10 4 4 0 1 81 9 90
2014 PM-03 55 22 4 7 0 4 7 88 7 45
2014 PM-04 61 18 10 8 3 0 0 79 11 29

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 20 7 1 1 1 3 90 2 187
2017 PM-01 72 23 3 0 2 0 0 95 2 68
2017 PM-03 65 15 10 2 2 0 7 86 4 60
2017 PM-04 64 19 10 2 0 2 2 87 2 42
2014 PM 66 19 3 5 2 2 3 89 7 184
2014 PM-01 66 21 2 6 4 0 1 88 10 90
2014 PM-03 62 18 7 2 0 4 7 90 2 45
2014 PM-04 65 21 3 7 0 3 0 89 7 29
2011 PM 65 17 8 2 4 2 3 86 6 194
2011 PM-01 74 17 5 1 3 0 0 91 4 103
2011 PM-03 59 17 9 2 4 4 6 84 6 54
2011 PM-04 67 13 7 0 7 0 7 86 7 15
2008 PM 65 18 5 5 5 0 2 84 11 57
2008 PM-01 58 25 8 8 0 0 0 83 8 12
2008 PM-03 64 14 7 4 11 0 0 79 14 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 23 77 186
2017 PM-01 25 75 68
2017 PM-03 28 72 60
2017 PM-04 15 85 41
2014 PM 25 75 184
2014 PM-01 19 81 90
2014 PM-03 35 65 45
2014 PM-04 27 73 29

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 51 43
2017 PM-01 35 17
2017 PM-03 59 17
2014 PM 45 47
2014 PM-01 53 17
2014 PM-03 50 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 66 43
2017 PM-01 77 17
2017 PM-03 53 17
2014 PM 64 47
2014 PM-01 71 17
2014 PM-03 44 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 17
2014 PM 17 47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 43
2017 PM-01 0 17
2017 PM-03 0 17
2014 PM 0 47
2014 PM-01 0 17
2014 PM-03 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 0 43
2017 PM-01 0 17
2017 PM-03 0 17
2014 PM-01 0 17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 PM 11 47

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 43
2017 PM-01 0 17
2017 PM-03 0 17
2014 PM 0 47
2014 PM-01 0 17
2014 PM-03 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 29 43
2017 PM-01 36 17
2017 PM-03 30 17
2014 PM 36 47
2014 PM-01 29 17
2014 PM-03 38 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 42 43
2017 PM-01 35 17
2017 PM-03 35 17
2014 PM 26 47

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 30 43
2017 PM-01 35 17
2017 PM-03 30 17
2014 PM 47 47
2014 PM-01 47 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 42 43
2017 PM-01 42 17
2017 PM-03 35 17
2014 PM 43 47
2014 PM-01 53 17
2014 PM-03 38 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 30 43
2017 PM-03 29 17
2014 PM 32 47

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 58 43
2017 PM-01 64 17
2017 PM-03 41 17
2014 PM 53 47
2014 PM-01 59 17
2014 PM-03 44 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 44 43
2017 PM-01 53 17
2017 PM-03 41 17
2014 PM 47 47
2014 PM-01 41 17
2014 PM-03 50 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 17
2014 PM 0 47
2014 PM-01 0 17
2014 PM-03 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 21 43
2014 PM 11 47

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM 21 43
2017 PM-01 29 17
2014 PM-01 0 17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 45 43
2017 PM-01 60 17
2014 PM 45 47
2014 PM-01 47 17
2014 PM-03 38 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 28 43
2017 PM-01 35 17
2014 PM 36 47
2014 PM-01 53 17

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 17 47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 53 43
2017 PM-01 46 17
2017 PM-03 53 17
2014 PM 52 46
2014 PM-01 38 16
2014 PM-03 56 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 19 43
2014 PM 35 46
2014 PM-03 44 16

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 17
2017 PM-03 0 17
2014 PM-01 0 16
2014 PM-03 0 16

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 17 43
2017 PM-01 30 17
2017 PM-03 0 17
2014 PM 22 46

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 17
2014 PM 15 46
2014 PM-01 0 16
2014 PM-03 38 16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 17

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 17
2014 PM 11 46

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 20 46

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 33 43
2017 PM-01 35 17
2017 PM-03 30 17
2014 PM 30 46
2014 PM-01 44 16

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 22 41
2014 PM 17 42

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 14 41
2014 PM 12 42

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 12 41

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 16

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 12 41
2014 PM 12 42
2014 PM-01 0 14

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 14 41
2014 PM 12 42
2014 PM-01 0 14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 16
2014 PM 14 42
2014 PM-03 0 15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 17
2014 PM 14 42
2014 PM-01 36 14
2014 PM-03 0 15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 PM 12 42

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 22 41
2014 PM 33 42

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 44 41
2017 PM-01 44 16
2017 PM-03 47 17
2014 PM 57 42
2014 PM-01 57 14
2014 PM-03 40 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 16
2014 PM 0 42
2014 PM-01 0 14
2014 PM-03 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 56 41
2017 PM-01 62 16
2017 PM-03 47 17
2014 PM 52 42
2014 PM-01 57 14
2014 PM-03 47 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 17
2014 PM 12 42

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 98 2 43
2017 PM-01 100 0 17
2017 PM-03 94 6 17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 21 18 10 10 16 6 51 26 188
2017 PM-01 19 19 20 7 12 19 4 48 25 69
2017 PM-03 20 23 15 12 8 13 8 55 26 60
2017 PM-04 17 21 19 15 7 17 5 48 28 42
2014 PM 23 20 16 6 11 18 7 56 22 184
2014 PM-01 24 17 19 8 8 19 6 54 21 90
2014 PM-03 22 20 16 4 16 20 2 54 26 45
2014 PM-04 14 24 14 7 7 20 14 57 22 29

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 30 19 7 8 5 1 64 16 188
2017 PM-01 29 32 13 10 8 9 0 66 20 69
2017 PM-03 35 23 23 2 10 5 2 63 12 60
2017 PM-04 19 38 26 10 5 2 0 58 15 42
2014 PM 36 29 16 7 5 5 1 69 13 184
2014 PM-01 34 30 14 9 3 8 1 71 14 90
2014 PM-03 34 27 24 9 7 0 0 60 16 45
2014 PM-04 44 31 18 0 3 3 0 78 4 29
2011 PM 40 34 12 4 7 3 1 76 11 194
2011 PM-01 50 31 7 4 6 3 0 83 10 103
2011 PM-03 31 35 17 7 6 4 0 69 13 54
2011 PM-04 40 33 27 0 0 0 0 73 0 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 7 93 188
2014 PM 6 94 184
2014 PM-03 18 82 45

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 67 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 92 12
2014 PM 83 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 PM 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PM 42 12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 PM 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 PM 0 12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2014 PM 50 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 PM 50 12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 PM 0 12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 42 12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 PM 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 PM 50 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 10
2014 PM 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 PM 58 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 91 9 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 17 30 3 4 20 6 49 9 188
2017 PM-01 19 20 26 4 3 23 4 54 10 69
2017 PM-03 25 12 33 2 3 20 5 49 7 60
2017 PM-04 9 21 36 5 5 19 5 40 13 42
2014 PM 23 17 19 3 3 28 7 62 9 184
2014 PM-01 22 17 19 4 2 28 8 60 10 90
2014 PM-03 27 16 20 2 7 27 2 60 12 45
2014 PM-04 17 20 18 0 0 34 11 68 0 29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 26 23 5 4 9 3 64 10 188
2017 PM-01 27 30 22 4 3 13 0 66 8 69
2017 PM-03 38 15 27 5 5 7 3 59 11 60
2017 PM-04 14 38 24 7 2 9 5 61 11 42
2014 PM 40 23 18 3 3 11 0 72 7 184
2014 PM-01 39 21 20 6 1 13 0 69 8 90
2014 PM-03 34 22 22 2 9 11 0 63 12 45
2014 PM-04 48 31 7 0 0 14 0 92 0 29
2011 PM 44 32 12 4 4 3 1 79 9 194
2011 PM-01 52 28 9 4 5 2 0 82 9 103
2011 PM-03 37 37 15 4 0 6 2 80 4 54
2011 PM-04 47 33 13 0 0 7 0 86 0 15

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 28 72 188
2017 PM-01 38 62 69
2017 PM-03 23 77 60
2017 PM-04 24 76 42
2014 PM 20 80 184
2014 PM-01 23 77 90
2014 PM-03 18 82 45
2014 PM-04 20 80 29

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 80 20 52
2017 PM-01 81 19 26
2017 PM-03 86 14 14
2017 PM-04 69 31 10
2014 PM 86 14 36
2014 PM-01 81 19 21

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 26 2 10 0 0 0 88 10 42
2017 PM-01 56 33 0 11 0 0 0 89 11 21
2017 PM-03 83 0 0 17 0 0 0 83 17 12
2014 PM 39 49 6 6 0 0 0 87 6 31
2014 PM-01 35 53 0 12 0 0 0 88 12 17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 57 8 8 0 0 0 84 8 186
2017 PM-01 26 51 9 14 0 0 0 77 14 69
2017 PM-03 26 60 10 3 0 0 0 86 3 58
2017 PM-04 22 71 2 5 0 0 0 93 5 42
2014 PM 31 52 10 5 1 1 0 84 6 184
2014 PM-01 28 48 16 8 1 0 0 76 9 90
2014 PM-03 35 53 7 4 0 0 0 89 4 45
2014 PM-04 24 63 7 0 3 3 0 89 4 29
2011 PM 31 51 12 4 1 1 1 83 5 193
2011 PM-01 33 48 13 3 1 1 1 83 4 102
2011 PM-03 28 59 9 4 0 0 0 87 4 54
2011 PM-04 27 47 7 13 7 0 0 73 20 15
2008 PM 26 57 5 7 5 0 0 83 12 58
2008 PM-01 15 62 0 8 15 0 0 77 23 13
2008 PM-03 36 43 11 7 4 0 0 79 11 28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 28 27 10 3 10 3 54 14 187
2017 PM-01 22 34 24 11 2 9 0 61 13 68
2017 PM-03 20 27 22 10 5 15 2 56 18 60
2017 PM-04 14 24 38 9 2 5 7 43 13 42
2014 PM 20 26 21 9 3 15 6 59 15 184
2014 PM-01 27 31 18 11 1 10 2 66 14 90
2014 PM-03 16 20 27 7 9 11 11 46 20 45
2014 PM-04 14 21 20 7 3 28 7 53 16 29
2011 PM 19 35 19 12 4 7 5 61 18 194
2011 PM-01 30 42 14 8 2 4 1 76 10 103
2011 PM-03 4 33 22 19 6 13 4 44 29 54
2011 PM-04 13 33 20 20 0 7 7 54 23 15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 37 13 5 3 4 0 77 9 188
2017 PM-01 40 38 14 3 2 3 0 80 5 69
2017 PM-03 37 42 5 10 2 5 0 82 12 60
2017 PM-04 33 33 24 2 5 2 0 68 7 42
2014 PM 44 32 12 4 2 5 0 81 6 184
2014 PM-01 42 27 17 6 0 9 0 76 6 90
2014 PM-03 42 35 11 7 2 2 0 80 9 45
2014 PM-04 44 45 7 0 0 3 0 93 0 29
2011 PM 41 33 13 3 3 5 2 80 6 194
2011 PM-01 47 33 10 2 2 6 1 85 4 103
2011 PM-03 41 35 15 2 4 4 0 79 6 54
2011 PM-04 47 27 13 7 0 0 7 79 7 15
2008 PM 34 36 14 9 2 5 0 75 11 58
2008 PM-01 15 46 15 15 8 0 0 62 23 13
2008 PM-03 54 29 14 4 0 0 0 82 4 28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 38 17 5 3 6 0 74 8 186
2017 PM-01 30 42 14 4 4 4 0 76 9 69
2017 PM-03 38 35 14 3 2 9 0 79 6 58
2017 PM-04 26 38 26 5 0 5 0 67 5 42
2014 PM 41 30 9 6 4 9 1 78 11 184
2014 PM-01 36 32 12 8 2 10 0 75 11 90
2014 PM-03 42 27 7 7 7 9 2 78 15 45
2014 PM-04 37 38 7 0 7 11 0 85 8 29
2011 PM 34 33 12 6 4 9 3 76 11 193
2011 PM-01 46 32 10 3 1 7 2 85 4 103
2011 PM-03 21 40 15 8 6 9 2 68 15 53
2011 PM-04 40 33 0 7 0 13 7 92 8 15
2008 PM 33 37 7 11 4 5 4 77 15 57
2008 PM-01 23 38 0 15 15 8 0 67 33 13
2008 PM-03 39 39 11 11 0 0 0 79 11 28
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 26 12 7 5 0 0 75 13 188
2017 PM-01 43 31 11 10 5 0 0 74 15 69
2017 PM-03 55 22 12 8 3 0 0 77 12 60
2017 PM-04 52 26 12 2 7 0 0 78 9 42

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 23 15 6 6 0 0 73 12 188
2017 PM-01 47 31 10 6 6 0 0 78 12 69
2017 PM-03 52 17 20 7 5 0 0 68 12 60
2017 PM-04 55 19 14 7 5 0 0 74 12 42

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 43 13 10 3 3 0 73 14 188
2017 PM-01 31 33 12 18 4 1 0 66 23 69
2017 PM-03 22 57 10 2 5 5 0 82 7 60
2017 PM-04 28 43 22 7 0 0 0 71 7 42

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 39 17 15 10 5 0 56 26 186
2017 PM-01 20 38 12 15 11 4 0 61 27 68
2017 PM-03 12 45 20 7 10 7 0 61 18 60
2017 PM-04 7 37 24 19 10 2 0 45 30 41

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 31 19 16 14 1 3 49 31 188
2017 PM-01 16 37 16 13 15 0 3 55 29 69
2017 PM-03 17 30 13 20 18 0 2 47 39 60
2017 PM-04 21 21 31 15 7 0 5 45 23 42

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 25 26 20 13 1 1 40 33 187
2017 PM-01 20 29 23 20 6 0 1 50 27 69
2017 PM-03 13 23 28 17 18 0 0 37 35 60
2017 PM-04 10 27 27 22 15 0 0 36 36 41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 28 19 9 7 1 6 63 17 185
2017 PM-01 45 21 14 3 2 0 16 78 6 67
2017 PM-03 32 37 17 3 8 0 2 71 12 59
2017 PM-04 14 24 31 21 9 0 0 38 31 42

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 17 24 21 28 1 1 26 50 187
2017 PM-01 7 20 25 27 21 0 0 27 48 69
2017 PM-03 10 20 22 13 33 0 2 31 47 60
2017 PM-04 12 12 20 27 29 0 0 24 56 41

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 21 11 4 1 1 13 81 6 187
2017 PM-01 51 18 6 6 1 1 16 84 9 68
2017 PM-03 55 22 10 2 2 0 10 85 4 60
2017 PM-04 55 17 12 2 0 0 14 83 3 42

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 35 22 11 5 1 1 61 16 188
2017 PM-01 19 40 20 9 10 1 0 60 20 69
2017 PM-03 28 35 25 7 5 0 0 63 12 60
2017 PM-04 36 33 17 12 0 0 2 71 12 42

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 34 22 7 5 1 1 64 13 188
2017 PM-01 34 33 18 6 5 1 3 71 11 69
2017 PM-03 32 38 23 5 2 0 0 70 7 60
2017 PM-04 21 29 31 12 7 0 0 50 19 42

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 33 21 13 5 1 2 60 18 188
2017 PM-01 39 36 10 9 3 0 3 77 13 69
2017 PM-03 22 38 27 10 2 0 2 61 12 60
2017 PM-04 14 26 26 24 7 0 2 42 31 42

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 29 21 13 4 1 1 61 17 187
2017 PM-01 45 27 21 3 5 0 0 72 8 68
2017 PM-03 30 33 22 12 2 0 2 64 14 60
2017 PM-04 17 26 24 26 7 0 0 43 33 42

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 35 21 10 3 1 2 66 13 187
2017 PM-01 35 41 15 8 1 0 0 76 9 68
2017 PM-03 27 30 25 13 2 0 3 59 16 60
2017 PM-04 29 31 28 2 5 0 5 63 7 42

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 27 9 4 4 0 3 83 8 188
2017 PM-01 59 16 8 4 8 0 6 79 13 69
2017 PM-03 48 33 8 3 5 0 2 83 8 60
2017 PM-04 52 36 7 5 0 0 0 88 5 42

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 64 18 8 4 3 1 2 85 7 188
2017 PM-01 59 20 7 4 6 0 3 82 11 69
2017 PM-03 60 22 12 2 2 2 2 85 3 60
2017 PM-04 74 15 2 7 0 0 2 90 7 42

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 33 9 6 2 0 1 83 8 186
2017 PM-01 60 28 6 3 1 0 1 89 5 68
2017 PM-03 52 28 8 10 2 0 0 80 12 60
2017 PM-04 34 51 8 5 2 0 0 85 7 41

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 23 10 5 5 1 1 80 10 187
2017 PM-01 60 20 9 1 6 1 1 83 8 69
2017 PM-03 61 17 8 10 3 0 0 78 14 59
2017 PM-04 47 31 17 0 5 0 0 78 5 42

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 17 4 2 0 0 25 92 2 186
2017 PM-01 56 12 0 0 0 0 33 100 0 68
2017 PM-03 47 20 5 0 0 0 27 93 0 59
2017 PM-04 53 17 9 2 0 0 19 85 3 42

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 26 8 3 1 0 5 88 4 186
2017 PM-01 65 19 6 3 0 0 8 90 3 68
2017 PM-03 60 23 8 3 2 0 3 86 5 60
2017 PM-04 47 39 7 2 0 0 5 90 3 41

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 75 16 4 1 1 1 3 95 1 187
2017 PM-01 77 19 1 0 0 0 3 99 0 68
2017 PM-03 70 18 7 2 2 2 0 90 3 60
2017 PM-04 79 9 5 0 0 0 7 95 0 42

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 34 10 3 2 0 3 85 6 186
2017 PM-01 43 36 6 6 4 0 4 83 11 67
2017 PM-03 47 38 12 2 2 0 0 85 3 60
2017 PM-04 57 24 14 2 0 0 2 83 2 42

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 25 43 15 3 1 0 39 18 188
2017 PM-01 17 31 36 13 1 0 0 49 15 69
2017 PM-03 15 20 48 12 5 0 0 35 17 60
2017 PM-04 9 24 41 21 2 2 0 34 24 42

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 25 39 20 5 0 1 25 36 187
2017 PM-01 14 20 36 25 4 0 0 29 34 68
2017 PM-03 10 22 43 20 5 0 0 25 32 60
2017 PM-04 5 33 41 14 7 0 0 21 38 42
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 33 21 12 11 3 0 21 79 188
2017 PM-01 14 42 25 6 9 4 0 15 85 69
2017 PM-03 23 25 23 12 15 2 0 24 76 60
2017 PM-04 28 29 17 19 7 0 0 28 72 42

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 34 142
2017 PM-01 48 54
2017 PM-03 33 45
2017 PM-04 20 30

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 21 142
2017 PM-01 17 54
2017 PM-03 22 45
2017 PM-04 20 30

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 13 142
2017 PM-01 6 54
2017 PM-03 20 45
2017 PM-04 10 30

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 47 142
2017 PM-01 34 54
2017 PM-03 60 45
2017 PM-04 50 30

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 6 142
2017 PM-01 17 54
2017 PM-03 0 45
2017 PM-04 0 30

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 36 142
2017 PM-01 33 54
2017 PM-03 38 45
2017 PM-04 30 30

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 7 54 21 6 3 10 143
2017 PM-01 11 63 15 4 2 5 55
2017 PM-03 0 51 22 7 4 16 45
2017 PM-04 7 51 24 10 3 3 29

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 31 14 12 17 0 10 53 32 145
2017 PM-01 25 38 14 12 6 0 5 66 19 56
2017 PM-03 11 27 13 11 29 0 9 41 44 45
2017 PM-04 10 23 16 14 20 0 17 40 40 30

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 16 12 16 42 1 8 22 65 145
2017 PM-01 7 23 9 16 31 2 13 35 55 56
2017 PM-03 4 18 9 20 45 0 4 23 68 45
2017 PM-04 0 3 24 10 57 3 3 4 71 30
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