2017 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 41 8 6 3 0 0 83 8 1534
2017 3 to 10 years in current department or agency 36 42 10 8 4 0 0 78 12 1960
2017 11 to 20 years in current department or agency 36 46 8 7 4 0 0 81 10 906
2017 More than 20 years in current department or agency 45 44 7 2 2 0 0 89 4 363
2014 Less than 3 years in current department or agency 38 42 10 7 3 0 0 80 10 903
2014 3 to 10 years in current department or agency 33 43 11 7 5 0 0 77 13 2020
2014 11 to 20 years in current department or agency 39 44 8 6 3 0 0 83 9 729
2014 More than 20 years in current department or agency 44 38 8 6 3 0 0 82 9 379

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 34 11 8 4 0 0 78 12 1532
2017 3 to 10 years in current department or agency 31 36 13 11 9 0 0 66 20 1955
2017 11 to 20 years in current department or agency 29 39 12 10 10 0 0 69 19 900
2017 More than 20 years in current department or agency 36 35 14 10 5 0 0 71 15 362

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 29 8 2 1 0 0 89 3 1531
2017 3 to 10 years in current department or agency 57 32 7 3 1 0 0 89 4 1959
2017 11 to 20 years in current department or agency 63 31 4 1 1 0 0 94 2 901
2017 More than 20 years in current department or agency 70 24 4 1 1 0 0 94 1 363
2014 Less than 3 years in current department or agency 69 24 5 2 1 0 0 93 2 904
2014 3 to 10 years in current department or agency 67 24 6 2 1 0 0 91 3 2018
2014 11 to 20 years in current department or agency 73 21 4 1 1 0 0 94 2 728
2014 More than 20 years in current department or agency 75 20 4 1 1 0 0 95 1 377

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 36 7 3 2 0 0 87 5 1531
2017 3 to 10 years in current department or agency 42 39 11 6 3 0 0 81 9 1951
2017 11 to 20 years in current department or agency 45 40 9 4 3 0 0 85 6 903
2017 More than 20 years in current department or agency 55 36 6 2 1 0 0 91 3 362
2014 Less than 3 years in current department or agency 50 35 8 5 2 0 0 84 7 903
2014 3 to 10 years in current department or agency 43 39 10 5 3 0 0 82 8 2018
2014 11 to 20 years in current department or agency 51 36 7 4 2 0 0 87 7 729
2014 More than 20 years in current department or agency 53 34 8 3 2 0 0 88 5 379

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 28 11 6 3 0 0 80 9 1531
2017 3 to 10 years in current department or agency 34 34 15 9 7 0 0 69 16 1959
2017 11 to 20 years in current department or agency 31 36 17 8 8 1 0 67 16 902
2017 More than 20 years in current department or agency 33 36 16 9 5 0 1 70 14 363
2014 Less than 3 years in current department or agency 46 33 10 7 4 0 0 79 10 903
2014 3 to 10 years in current department or agency 34 35 15 9 7 1 0 69 15 2019
2014 11 to 20 years in current department or agency 37 35 14 8 5 0 0 73 13 729
2014 More than 20 years in current department or agency 38 35 15 7 4 1 0 74 11 379

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 31 9 6 3 0 0 82 9 1535
2017 3 to 10 years in current department or agency 34 36 14 10 5 0 0 70 16 1964
2017 11 to 20 years in current department or agency 31 40 14 10 6 0 0 71 15 906
2017 More than 20 years in current department or agency 34 35 17 8 5 0 0 69 14 364
2014 Less than 3 years in current department or agency 48 32 10 6 3 0 0 80 9 904
2014 3 to 10 years in current department or agency 33 37 15 10 6 0 0 69 16 2017
2014 11 to 20 years in current department or agency 36 38 13 8 4 0 0 74 12 729
2014 More than 20 years in current department or agency 39 37 14 7 3 0 0 76 10 379

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 21 15 9 6 4 1 68 15 1530
2017 3 to 10 years in current department or agency 38 24 16 11 8 4 1 64 19 1960
2017 11 to 20 years in current department or agency 35 30 14 10 7 3 1 68 18 903
2017 More than 20 years in current department or agency 40 25 16 8 5 2 4 69 14 362
2014 Less than 3 years in current department or agency 44 21 15 9 7 3 0 68 17 904
2014 3 to 10 years in current department or agency 36 25 15 11 9 3 0 63 21 2017
2014 11 to 20 years in current department or agency 41 26 15 10 6 3 0 69 16 729
2014 More than 20 years in current department or agency 45 27 14 6 4 2 1 74 11 379
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 25 9 6 3 2 0 81 9 1535
2017 3 to 10 years in current department or agency 41 31 12 7 6 1 1 74 14 1965
2017 11 to 20 years in current department or agency 39 30 14 8 7 1 1 71 15 904
2017 More than 20 years in current department or agency 47 27 12 6 6 2 1 76 12 364
2014 Less than 3 years in current department or agency 50 25 12 7 3 3 0 77 11 904
2014 3 to 10 years in current department or agency 42 30 10 8 7 2 1 75 15 2017
2014 11 to 20 years in current department or agency 42 32 11 6 6 3 1 76 12 728
2014 More than 20 years in current department or agency 47 28 11 7 4 1 2 77 11 379

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 29 9 7 3 1 1 80 11 1536
2017 3 to 10 years in current department or agency 40 34 10 9 7 1 0 74 16 1962
2017 11 to 20 years in current department or agency 34 36 11 9 8 1 1 71 18 905
2017 More than 20 years in current department or agency 46 30 8 8 7 1 1 76 15 363
2014 Less than 3 years in current department or agency 47 29 10 9 4 1 0 77 13 902
2014 3 to 10 years in current department or agency 40 31 12 9 8 1 0 71 17 2020
2014 11 to 20 years in current department or agency 40 33 10 9 7 0 0 73 16 729
2014 More than 20 years in current department or agency 41 34 10 8 6 0 1 75 15 379

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 23 8 4 4 0 0 84 8 1537
2017 3 to 10 years in current department or agency 51 25 10 6 7 0 0 77 13 1962
2017 11 to 20 years in current department or agency 46 27 12 7 7 0 1 74 14 903
2017 More than 20 years in current department or agency 56 23 7 6 7 0 1 80 13 362
2014 Less than 3 years in current department or agency 53 25 9 6 5 0 0 79 11 904
2014 3 to 10 years in current department or agency 50 26 10 8 6 1 0 76 14 2019
2014 11 to 20 years in current department or agency 49 28 10 7 6 0 0 77 13 729
2014 More than 20 years in current department or agency 54 25 9 6 5 1 1 80 11 379

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 28 10 5 4 7 1 80 9 1536
2017 3 to 10 years in current department or agency 28 33 15 11 7 5 1 65 20 1963
2017 11 to 20 years in current department or agency 22 35 18 12 8 3 1 60 21 906
2017 More than 20 years in current department or agency 29 32 17 8 8 5 1 65 17 364
2014 Less than 3 years in current department or agency 42 29 12 8 3 6 0 76 12 903
2014 3 to 10 years in current department or agency 26 36 15 10 8 5 1 66 18 2018
2014 11 to 20 years in current department or agency 27 35 16 12 7 3 1 64 20 729
2014 More than 20 years in current department or agency 28 36 17 9 7 4 0 66 16 379

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 29 11 7 5 5 1 76 12 1532
2017 3 to 10 years in current department or agency 23 34 16 14 9 3 1 59 24 1961
2017 11 to 20 years in current department or agency 21 32 20 14 11 2 1 54 26 907
2017 More than 20 years in current department or agency 24 33 18 12 10 1 1 58 23 364
2014 Less than 3 years in current department or agency 38 31 12 11 4 4 0 72 15 902
2014 3 to 10 years in current department or agency 24 33 17 13 10 2 0 59 24 2019
2014 11 to 20 years in current department or agency 24 34 19 13 9 1 0 59 22 729
2014 More than 20 years in current department or agency 21 35 19 14 9 2 0 58 23 378

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 29 13 10 5 8 1 69 16 1531
2017 3 to 10 years in current department or agency 17 32 19 17 11 5 1 51 29 1958
2017 11 to 20 years in current department or agency 14 32 20 17 12 4 1 49 30 905
2017 More than 20 years in current department or agency 17 32 19 17 13 2 1 50 31 362
2014 Less than 3 years in current department or agency 31 29 13 15 4 6 0 65 20 903
2014 3 to 10 years in current department or agency 18 30 19 18 12 4 0 50 31 2019
2014 11 to 20 years in current department or agency 18 30 19 17 11 4 0 50 30 728
2014 More than 20 years in current department or agency 18 31 20 17 10 4 0 51 28 379

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 25 14 9 8 8 1 65 19 1533
2017 3 to 10 years in current department or agency 17 26 20 16 15 5 0 45 34 1961
2017 11 to 20 years in current department or agency 16 26 21 15 17 5 1 44 34 906
2017 More than 20 years in current department or agency 18 25 18 16 17 5 1 45 35 364
2014 Less than 3 years in current department or agency 32 26 13 14 9 5 1 62 24 903
2014 3 to 10 years in current department or agency 20 27 17 15 17 5 0 49 34 2019
2014 11 to 20 years in current department or agency 19 30 17 15 14 5 0 51 31 729
2014 More than 20 years in current department or agency 18 26 19 15 17 4 0 46 34 379

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 30 14 12 6 7 1 66 19 1534
2017 3 to 10 years in current department or agency 15 31 18 19 13 3 0 48 33 1959
2017 11 to 20 years in current department or agency 13 30 18 20 15 2 1 45 36 906
2017 More than 20 years in current department or agency 18 29 19 16 14 3 0 48 32 364
2014 Less than 3 years in current department or agency 28 32 13 16 8 4 0 62 25 901
2014 3 to 10 years in current department or agency 16 32 17 18 14 2 0 50 33 2019
2014 11 to 20 years in current department or agency 16 31 18 20 14 1 0 48 34 728
2014 More than 20 years in current department or agency 18 32 19 17 12 3 1 51 30 379
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 34 12 9 5 1 1 73 14 1535
2017 3 to 10 years in current department or agency 27 33 16 14 10 0 0 61 23 1958
2017 11 to 20 years in current department or agency 25 38 15 12 10 0 0 63 22 905
2017 More than 20 years in current department or agency 32 35 14 11 8 0 1 68 18 362
2014 Less than 3 years in current department or agency 35 36 14 9 6 1 0 71 15 902
2014 3 to 10 years in current department or agency 26 36 14 14 10 0 0 62 24 2019
2014 11 to 20 years in current department or agency 28 39 14 12 7 0 0 67 19 728
2014 More than 20 years in current department or agency 31 36 13 12 8 0 0 67 20 379

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 39 9 9 4 0 0 78 12 1533
2017 3 to 10 years in current department or agency 31 40 13 11 5 0 0 71 16 1962
2017 11 to 20 years in current department or agency 29 45 10 11 5 0 0 74 16 903
2017 More than 20 years in current department or agency 40 41 10 5 4 0 0 82 9 363

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 20 14 13 8 23 4 51 29 1532
2017 3 to 10 years in current department or agency 10 21 18 20 18 12 2 36 44 1962
2017 11 to 20 years in current department or agency 9 25 16 22 17 9 2 38 44 905
2017 More than 20 years in current department or agency 12 24 23 16 14 8 3 41 34 363
2014 Less than 3 years in current department or agency 18 21 17 15 10 16 1 48 31 902
2014 3 to 10 years in current department or agency 12 22 17 20 19 9 2 38 43 2017
2014 11 to 20 years in current department or agency 10 25 19 22 14 8 2 39 40 728
2014 More than 20 years in current department or agency 13 28 18 18 13 7 4 46 34 379

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 31 10 8 4 1 1 78 12 1536
2017 3 to 10 years in current department or agency 37 32 13 9 7 0 0 70 17 1962
2017 11 to 20 years in current department or agency 33 38 12 10 7 0 1 71 17 905
2017 More than 20 years in current department or agency 44 30 10 6 7 1 1 75 14 363
2014 Less than 3 years in current department or agency 43 30 10 9 5 1 1 75 15 903
2014 3 to 10 years in current department or agency 40 33 11 8 7 1 0 73 16 2019
2014 11 to 20 years in current department or agency 39 36 12 6 6 1 0 76 12 729
2014 More than 20 years in current department or agency 43 34 10 7 5 1 1 78 12 379

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 26 18 8 5 4 7 66 14 122
2017 3 to 10 years in current department or agency 31 35 12 9 6 2 5 71 16 324
2017 11 to 20 years in current department or agency 24 40 15 13 4 2 2 66 18 214
2017 More than 20 years in current department or agency 29 38 8 14 7 0 4 69 22 82
2014 Less than 3 years in current department or agency 28 35 8 10 4 6 7 73 17 93
2014 3 to 10 years in current department or agency 23 36 16 11 8 1 4 63 20 330
2014 11 to 20 years in current department or agency 27 37 17 12 3 2 2 67 16 151
2014 More than 20 years in current department or agency 37 31 15 7 0 5 4 75 8 80

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 31 11 10 4 3 1 74 14 1536
2017 3 to 10 years in current department or agency 24 33 14 16 10 1 1 58 27 1963
2017 11 to 20 years in current department or agency 22 36 15 17 8 1 1 59 26 905
2017 More than 20 years in current department or agency 23 39 15 11 9 2 1 64 21 362
2014 Less than 3 years in current department or agency 34 38 10 10 4 3 1 75 15 904
2014 3 to 10 years in current department or agency 23 38 13 15 8 1 1 63 24 2019
2014 11 to 20 years in current department or agency 22 40 14 16 5 1 1 63 22 729
2014 More than 20 years in current department or agency 24 41 11 12 9 1 2 67 22 379

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 27 10 8 5 15 2 73 15 1536
2017 3 to 10 years in current department or agency 23 26 16 15 10 8 2 54 28 1963
2017 11 to 20 years in current department or agency 20 30 16 12 11 7 2 56 26 905
2017 More than 20 years in current department or agency 26 29 15 10 9 7 3 61 22 362
2014 Less than 3 years in current department or agency 31 29 15 11 4 10 1 67 17 904
2014 3 to 10 years in current department or agency 23 29 15 14 11 7 2 56 28 2018
2014 11 to 20 years in current department or agency 22 32 15 13 10 6 1 59 25 729
2014 More than 20 years in current department or agency 25 30 16 11 9 5 3 60 23 379

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 37 8 13 5 0 0 73 18 1534
2017 3 to 10 years in current department or agency 27 38 12 14 7 0 1 66 22 1963
2017 11 to 20 years in current department or agency 30 39 9 15 6 0 0 70 22 905
2017 More than 20 years in current department or agency 32 38 9 13 6 0 1 71 20 363
2014 Less than 3 years in current department or agency 36 37 8 13 6 0 0 73 19 904
2014 3 to 10 years in current department or agency 27 39 11 14 8 0 0 67 22 2019
2014 11 to 20 years in current department or agency 33 39 9 13 7 0 0 72 19 728
2014 More than 20 years in current department or agency 35 41 9 11 4 0 1 76 15 379

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 36 10 7 3 0 0 80 10 1535
2017 3 to 10 years in current department or agency 41 38 11 7 4 0 0 79 11 1962
2017 11 to 20 years in current department or agency 43 38 11 5 3 0 0 81 8 906
2017 More than 20 years in current department or agency 56 31 9 3 1 0 0 87 3 363
2014 Less than 3 years in current department or agency 38 38 12 8 3 0 0 77 11 904
2014 3 to 10 years in current department or agency 39 37 11 8 4 0 0 76 12 2020
2014 11 to 20 years in current department or agency 47 36 9 6 3 0 0 83 8 729
2014 More than 20 years in current department or agency 47 40 8 3 2 0 0 87 4 379

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 33 8 7 3 0 0 82 10 1535
2017 3 to 10 years in current department or agency 47 35 7 7 3 0 0 82 10 1957
2017 11 to 20 years in current department or agency 49 36 5 5 3 0 0 86 9 904
2017 More than 20 years in current department or agency 60 30 7 2 1 0 0 90 3 362
2014 Less than 3 years in current department or agency 44 37 8 7 4 0 0 82 11 904
2014 3 to 10 years in current department or agency 44 37 7 7 4 0 0 82 11 2017
2014 11 to 20 years in current department or agency 51 36 6 4 3 0 0 86 8 729
2014 More than 20 years in current department or agency 54 37 5 3 1 0 0 91 4 379

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 29 13 8 4 6 2 72 14 1530
2017 3 to 10 years in current department or agency 23 33 15 14 11 2 2 59 26 1960
2017 11 to 20 years in current department or agency 21 33 16 14 13 1 1 56 27 903
2017 More than 20 years in current department or agency 27 36 16 9 9 3 1 65 18 364
2014 Less than 3 years in current department or agency 36 26 13 12 6 5 1 66 20 903
2014 3 to 10 years in current department or agency 23 31 15 14 14 2 1 55 29 2019
2014 11 to 20 years in current department or agency 23 35 16 13 11 2 1 59 25 729
2014 More than 20 years in current department or agency 25 35 17 11 9 2 2 62 21 379

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 25 13 13 9 6 6 60 26 1529
2017 3 to 10 years in current department or agency 15 25 15 17 22 2 5 43 41 1962
2017 11 to 20 years in current department or agency 12 22 18 17 24 2 5 37 44 906
2017 More than 20 years in current department or agency 13 19 19 13 20 1 16 38 39 363
2014 Less than 3 years in current department or agency 23 22 16 15 16 5 3 49 34 904
2014 3 to 10 years in current department or agency 14 21 15 19 26 2 3 37 48 2017
2014 11 to 20 years in current department or agency 13 23 16 18 23 1 5 38 44 728
2014 More than 20 years in current department or agency 13 21 18 16 21 2 9 38 42 379

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 35 13 8 4 1 1 75 12 1526
2017 3 to 10 years in current department or agency 30 39 10 12 7 0 1 70 19 1954
2017 11 to 20 years in current department or agency 30 41 10 11 7 0 0 72 18 900
2017 More than 20 years in current department or agency 36 38 8 10 6 1 1 76 16 362
2014 Less than 3 years in current department or agency 30 41 12 9 6 1 0 72 16 903
2014 3 to 10 years in current department or agency 24 41 13 12 9 0 0 66 21 2018
2014 11 to 20 years in current department or agency 27 43 10 13 8 0 0 70 21 729
2014 More than 20 years in current department or agency 31 43 9 10 6 0 0 75 16 379

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 34 12 7 3 0 1 77 11 1531
2017 3 to 10 years in current department or agency 35 34 14 9 7 0 1 69 16 1959
2017 11 to 20 years in current department or agency 34 36 14 9 7 0 0 70 16 902
2017 More than 20 years in current department or agency 40 33 14 8 4 0 1 74 12 363
2014 Less than 3 years in current department or agency 40 34 14 8 4 0 0 74 12 903
2014 3 to 10 years in current department or agency 34 35 14 9 7 0 0 69 17 2018
2014 11 to 20 years in current department or agency 35 39 12 7 7 0 0 75 14 728
2014 More than 20 years in current department or agency 38 34 15 8 4 1 0 73 12 379

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 34 10 6 3 0 0 81 9 1528
2017 3 to 10 years in current department or agency 36 35 13 10 5 0 0 71 16 1959
2017 11 to 20 years in current department or agency 35 37 11 9 7 0 0 73 16 903
2017 More than 20 years in current department or agency 41 35 10 8 4 1 1 77 12 362
2014 Less than 3 years in current department or agency 42 35 12 7 3 0 0 77 11 903
2014 3 to 10 years in current department or agency 35 35 14 10 6 0 0 70 16 2018
2014 11 to 20 years in current department or agency 35 38 14 8 5 0 0 73 13 729
2014 More than 20 years in current department or agency 39 35 13 8 4 0 1 74 12 379

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 35 13 7 4 6 1 74 12 1528
2017 3 to 10 years in current department or agency 21 37 20 11 7 3 1 60 19 1956
2017 11 to 20 years in current department or agency 20 39 19 11 8 3 1 61 19 905
2017 More than 20 years in current department or agency 24 40 18 9 5 3 1 66 15 363

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 26 8 5 2 1 0 85 7 1533
2017 3 to 10 years in current department or agency 46 31 8 9 5 0 1 78 14 1959
2017 11 to 20 years in current department or agency 43 33 9 8 6 0 0 77 15 906
2017 More than 20 years in current department or agency 47 32 8 4 7 0 2 81 11 363
2014 Less than 3 years in current department or agency 53 29 8 6 4 0 0 82 9 904
2014 3 to 10 years in current department or agency 45 32 9 8 5 0 0 77 14 2012
2014 11 to 20 years in current department or agency 45 32 11 8 4 0 0 77 11 729
2014 More than 20 years in current department or agency 47 31 11 8 2 0 1 78 11 378

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 19 11 7 7 3 11 71 16 1536
2017 3 to 10 years in current department or agency 38 23 10 10 10 1 8 67 22 1959
2017 11 to 20 years in current department or agency 38 26 7 10 11 1 8 70 22 905
2017 More than 20 years in current department or agency 40 20 12 10 10 1 7 65 22 363
2014 Less than 3 years in current department or agency 43 21 10 8 7 2 7 72 17 903
2014 3 to 10 years in current department or agency 38 24 11 10 11 1 6 66 22 2015
2014 11 to 20 years in current department or agency 35 28 10 10 11 1 5 67 22 729
2014 More than 20 years in current department or agency 41 20 10 11 9 1 8 67 22 379

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 32 12 4 2 0 2 82 6 1535
2017 3 to 10 years in current department or agency 33 33 17 9 5 0 3 68 14 1965
2017 11 to 20 years in current department or agency 32 30 18 11 7 0 2 64 18 906
2017 More than 20 years in current department or agency 26 30 19 11 10 0 4 59 22 364
2014 Less than 3 years in current department or agency 43 31 14 6 4 1 1 76 10 903
2014 3 to 10 years in current department or agency 30 30 20 10 9 0 1 61 19 2018
2014 11 to 20 years in current department or agency 28 32 21 10 8 0 1 61 18 728
2014 More than 20 years in current department or agency 25 32 20 12 10 0 1 58 23 379

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 16 5 4 4 3 5 86 8 1534
2017 3 to 10 years in current department or agency 56 21 7 6 6 2 3 81 12 1958
2017 11 to 20 years in current department or agency 51 24 6 5 8 3 5 80 14 903
2017 More than 20 years in current department or agency 54 21 9 3 6 2 5 80 10 364
2014 Less than 3 years in current department or agency 57 21 6 4 5 2 4 84 10 904
2014 3 to 10 years in current department or agency 54 21 8 5 7 2 3 80 12 2019
2014 11 to 20 years in current department or agency 54 23 10 4 4 2 4 81 9 729
2014 More than 20 years in current department or agency 51 23 8 5 5 3 5 81 10 379

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 27 36 37 1536
2017 3 to 10 years in current department or agency 25 37 37 1966
2017 11 to 20 years in current department or agency 21 45 34 905
2017 More than 20 years in current department or agency 32 39 30 364
2014 Less than 3 years in current department or agency 26 36 37 904
2014 3 to 10 years in current department or agency 28 36 36 2020
2014 11 to 20 years in current department or agency 21 45 34 728
2014 More than 20 years in current department or agency 31 40 30 379

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 3 34 22 5 28 9 407
2017 3 to 10 years in current department or agency 13 37 34 6 3 8 513
2017 11 to 20 years in current department or agency 41 24 19 5 2 8 196
2017 More than 20 years in current department or agency 72 5 3 2 11 7 109
2014 Less than 3 years in current department or agency 7 44 27 7 9999 14 237
2014 3 to 10 years in current department or agency 12 39 34 6 9999 9 570
2014 11 to 20 years in current department or agency 40 24 24 6 9999 6 154
2014 More than 20 years in current department or agency 77 8 7 4 9999 4 117
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 36 6 4 2 0 0 88 5 1534
2017 3 to 10 years in current department or agency 46 39 8 5 2 0 0 84 7 1959
2017 11 to 20 years in current department or agency 45 39 8 4 3 0 0 85 7 903
2017 More than 20 years in current department or agency 56 33 6 3 2 0 0 89 5 362
2014 Less than 3 years in current department or agency 50 36 9 3 1 1 0 86 5 903
2014 3 to 10 years in current department or agency 43 40 9 4 3 0 0 83 7 2020
2014 11 to 20 years in current department or agency 49 38 7 3 2 0 0 87 5 729
2014 More than 20 years in current department or agency 50 38 7 3 1 1 0 88 4 379

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 38 13 7 2 3 1 77 10 1532
2017 3 to 10 years in current department or agency 26 40 18 10 5 1 1 67 15 1956
2017 11 to 20 years in current department or agency 24 40 18 10 6 1 0 65 16 907
2017 More than 20 years in current department or agency 26 42 16 9 5 2 0 70 14 363
2014 Less than 3 years in current department or agency 39 35 14 7 3 2 0 75 11 904
2014 3 to 10 years in current department or agency 28 39 16 9 6 2 0 69 14 2019
2014 11 to 20 years in current department or agency 29 40 16 8 6 1 0 70 14 729
2014 More than 20 years in current department or agency 32 40 15 7 3 2 1 74 11 379

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 15 29 23 20 2 5 46 23 1532
2017 3 to 10 years in current department or agency 11 23 34 18 10 0 4 29 35 1948
2017 11 to 20 years in current department or agency 10 24 35 16 10 1 3 28 36 897
2017 More than 20 years in current department or agency 12 27 34 16 8 0 3 24 41 358
2014 Less than 3 years in current department or agency 7 16 36 23 13 1 3 37 25 903
2014 3 to 10 years in current department or agency 12 26 36 18 7 0 2 25 38 2016
2014 11 to 20 years in current department or agency 13 26 35 16 7 1 3 24 40 727
2014 More than 20 years in current department or agency 10 33 32 15 7 0 3 22 44 377

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 12 21 23 28 4 6 57 20 1527
2017 3 to 10 years in current department or agency 10 19 27 21 16 2 5 40 31 1946
2017 11 to 20 years in current department or agency 10 17 30 21 14 1 5 38 30 892
2017 More than 20 years in current department or agency 8 20 30 22 14 1 6 39 29 358
2014 Less than 3 years in current department or agency 7 14 23 30 20 2 4 53 22 901
2014 3 to 10 years in current department or agency 12 18 30 23 13 2 3 38 31 2016
2014 11 to 20 years in current department or agency 10 20 32 19 13 1 4 34 32 723
2014 More than 20 years in current department or agency 7 22 28 22 13 2 6 38 31 378

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 15 26 21 21 4 7 47 24 1528
2017 3 to 10 years in current department or agency 11 18 30 21 12 1 6 36 32 1951
2017 11 to 20 years in current department or agency 13 19 30 19 12 2 5 32 35 895
2017 More than 20 years in current department or agency 15 18 29 21 11 1 6 34 35 359
2014 Less than 3 years in current department or agency 8 17 29 24 15 3 5 43 26 904
2014 3 to 10 years in current department or agency 14 21 30 19 11 2 3 32 36 2015
2014 11 to 20 years in current department or agency 13 24 29 18 9 2 5 30 39 722
2014 More than 20 years in current department or agency 15 23 28 18 11 1 4 30 40 378

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 2 4 19 31 34 2 7 73 6 1522
2017 3 to 10 years in current department or agency 5 10 29 32 18 1 5 53 16 1943
2017 11 to 20 years in current department or agency 5 12 33 29 16 1 4 47 18 889
2017 More than 20 years in current department or agency 7 13 34 25 14 1 6 42 21 354
2014 Less than 3 years in current department or agency 3 7 24 33 26 1 5 64 10 896
2014 3 to 10 years in current department or agency 6 11 31 31 16 1 3 49 18 2005
2014 11 to 20 years in current department or agency 6 13 35 27 14 1 4 43 21 719
2014 More than 20 years in current department or agency 6 16 31 28 14 0 5 44 23 377

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 13 22 20 27 3 6 52 24 1528
2017 3 to 10 years in current department or agency 19 21 27 16 13 0 4 30 42 1955
2017 11 to 20 years in current department or agency 22 22 25 16 11 1 3 28 46 895
2017 More than 20 years in current department or agency 23 21 26 14 9 1 5 25 47 360
2014 Less than 3 years in current department or agency 12 16 22 23 21 2 4 46 30 899
2014 3 to 10 years in current department or agency 22 23 26 15 11 0 2 26 46 2017
2014 11 to 20 years in current department or agency 19 29 24 16 9 1 3 26 50 725
2014 More than 20 years in current department or agency 23 27 27 12 7 1 2 20 52 378

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 14 18 20 26 6 8 53 26 1531
2017 3 to 10 years in current department or agency 12 18 24 21 16 2 6 41 33 1951
2017 11 to 20 years in current department or agency 11 17 28 21 16 2 5 40 30 893
2017 More than 20 years in current department or agency 14 19 28 20 13 2 6 35 35 360
2014 Less than 3 years in current department or agency 9 14 21 24 20 6 6 50 26 901
2014 3 to 10 years in current department or agency 13 16 26 23 16 2 4 42 31 2008
2014 11 to 20 years in current department or agency 9 17 25 24 17 1 6 45 29 726
2014 More than 20 years in current department or agency 14 21 25 21 11 1 7 35 38 375

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 14 24 21 21 5 7 48 24 1528
2017 3 to 10 years in current department or agency 11 19 33 18 12 2 6 33 32 1953
2017 11 to 20 years in current department or agency 11 20 33 19 10 3 5 31 33 895
2017 More than 20 years in current department or agency 14 20 29 19 12 1 4 33 36 356
2014 Less than 3 years in current department or agency 7 18 31 21 15 3 5 39 27 902
2014 3 to 10 years in current department or agency 14 21 32 17 11 2 3 29 37 2017
2014 11 to 20 years in current department or agency 12 23 31 18 10 1 4 30 37 722
2014 More than 20 years in current department or agency 13 23 35 15 7 2 4 24 39 375

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 26 8 8 6 2 1 77 14 1534
2017 3 to 10 years in current department or agency 33 29 12 13 11 1 1 64 24 1963
2017 11 to 20 years in current department or agency 34 31 11 12 11 1 1 65 23 904
2017 More than 20 years in current department or agency 38 30 11 10 8 1 1 70 19 361
2014 Less than 3 years in current department or agency 45 28 8 11 7 1 0 74 18 902
2014 3 to 10 years in current department or agency 36 28 10 13 11 1 0 65 24 2019
2014 11 to 20 years in current department or agency 38 31 10 11 8 0 0 70 20 728
2014 More than 20 years in current department or agency 39 30 9 10 10 1 0 70 20 379

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 32 6 7 3 1 1 83 10 1532
2017 3 to 10 years in current department or agency 34 40 8 10 5 0 1 75 16 1959
2017 11 to 20 years in current department or agency 30 44 10 10 5 0 1 75 15 898
2017 More than 20 years in current department or agency 38 41 9 7 4 0 1 79 11 361
2014 Less than 3 years in current department or agency 46 34 7 9 4 0 0 80 13 903
2014 3 to 10 years in current department or agency 36 39 10 10 5 0 0 76 15 2019
2014 11 to 20 years in current department or agency 34 43 10 9 3 0 0 78 12 728
2014 More than 20 years in current department or agency 45 33 9 9 4 0 0 78 13 379

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 26 13 3 2 6 1 81 5 1526
2017 3 to 10 years in current department or agency 36 35 16 5 3 3 2 74 9 1959
2017 11 to 20 years in current department or agency 34 35 17 5 4 4 1 73 10 898
2017 More than 20 years in current department or agency 38 31 18 4 2 4 1 74 7 363
2014 Less than 3 years in current department or agency 53 26 12 3 1 5 1 83 4 903
2014 3 to 10 years in current department or agency 43 33 14 3 3 3 1 79 6 2017
2014 11 to 20 years in current department or agency 41 35 12 4 3 4 1 80 7 729
2014 More than 20 years in current department or agency 44 33 13 3 2 3 2 81 5 379

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 32 9 3 1 2 0 86 5 1533
2017 3 to 10 years in current department or agency 36 39 14 6 3 2 0 76 9 1962
2017 11 to 20 years in current department or agency 33 42 12 7 4 2 0 77 11 905
2017 More than 20 years in current department or agency 37 40 13 5 2 3 1 79 7 363
2014 Less than 3 years in current department or agency 54 29 9 4 1 2 0 85 5 903
2014 3 to 10 years in current department or agency 41 35 12 6 3 2 0 78 10 2018
2014 11 to 20 years in current department or agency 40 38 12 5 4 2 0 80 9 728
2014 More than 20 years in current department or agency 43 37 11 5 3 2 0 81 8 379

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 30 5 3 1 0 0 92 4 1530
2017 3 to 10 years in current department or agency 44 38 9 5 3 0 0 82 9 1962
2017 11 to 20 years in current department or agency 40 39 10 7 4 0 0 79 11 907
2017 More than 20 years in current department or agency 43 38 10 5 4 0 0 81 9 362
2014 Less than 3 years in current department or agency 62 26 6 3 2 0 0 88 5 903
2014 3 to 10 years in current department or agency 49 33 10 4 4 0 0 82 8 2018
2014 11 to 20 years in current department or agency 45 37 9 4 5 0 0 82 9 729
2014 More than 20 years in current department or agency 48 32 10 7 3 0 0 81 10 378

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 28 13 9 7 7 4 69 17 1534
2017 3 to 10 years in current department or agency 23 29 15 15 13 3 3 55 30 1962
2017 11 to 20 years in current department or agency 20 35 14 13 13 2 2 57 28 903
2017 More than 20 years in current department or agency 23 33 17 12 8 2 6 60 22 364
2014 Less than 3 years in current department or agency 34 28 14 10 7 5 1 66 19 904
2014 3 to 10 years in current department or agency 26 31 14 13 12 3 2 60 26 2019
2014 11 to 20 years in current department or agency 26 34 14 13 10 1 1 62 24 729
2014 More than 20 years in current department or agency 33 30 13 10 10 2 1 65 21 379

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 31 8 3 1 3 1 88 4 1528
2017 3 to 10 years in current department or agency 38 41 12 4 2 2 1 81 6 1958
2017 11 to 20 years in current department or agency 38 41 11 4 3 2 1 82 7 902
2017 More than 20 years in current department or agency 40 40 12 4 1 1 1 82 6 363
2014 Less than 3 years in current department or agency 53 31 9 2 1 3 1 88 3 902
2014 3 to 10 years in current department or agency 42 38 11 4 1 3 1 83 5 2019
2014 11 to 20 years in current department or agency 43 40 9 4 2 2 1 85 6 728
2014 More than 20 years in current department or agency 45 40 6 4 1 3 0 88 6 379

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 31 10 6 4 3 2 79 11 1527
2017 3 to 10 years in current department or agency 33 35 13 9 5 3 1 72 15 1958
2017 11 to 20 years in current department or agency 31 38 11 9 7 2 1 72 16 906
2017 More than 20 years in current department or agency 34 39 11 9 3 2 2 76 12 363
2014 Less than 3 years in current department or agency 44 31 11 6 4 3 1 78 10 903
2014 3 to 10 years in current department or agency 37 35 12 8 4 2 1 75 12 2020
2014 11 to 20 years in current department or agency 37 36 11 8 4 2 1 76 13 728
2014 More than 20 years in current department or agency 42 33 11 7 3 2 2 79 10 379

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 28 20 10 5 7 2 62 16 1532
2017 3 to 10 years in current department or agency 22 34 20 12 7 3 2 58 20 1959
2017 11 to 20 years in current department or agency 19 36 21 12 7 3 2 58 20 903
2017 More than 20 years in current department or agency 24 37 19 7 7 4 2 64 15 364
2014 Less than 3 years in current department or agency 29 32 20 7 5 5 2 66 13 901
2014 3 to 10 years in current department or agency 25 34 18 11 5 4 2 63 17 2020
2014 11 to 20 years in current department or agency 24 36 20 10 6 4 1 62 17 728
2014 More than 20 years in current department or agency 28 35 20 7 5 4 2 66 13 379

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 23 15 9 8 11 4 62 20 1525
2017 3 to 10 years in current department or agency 19 26 16 14 17 6 3 49 34 1956
2017 11 to 20 years in current department or agency 18 28 17 15 16 5 2 49 33 906
2017 More than 20 years in current department or agency 26 23 15 14 15 4 3 52 32 364
2014 Less than 3 years in current department or agency 26 23 17 12 11 9 2 55 26 902
2014 3 to 10 years in current department or agency 21 24 16 15 16 7 1 49 34 2018
2014 11 to 20 years in current department or agency 21 27 16 16 13 6 1 52 31 729
2014 More than 20 years in current department or agency 26 25 17 12 13 5 1 55 27 379

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 38 4 7 2 0 0 88 9 1536
2017 3 to 10 years in current department or agency 39 46 4 8 3 0 0 85 11 1963
2017 11 to 20 years in current department or agency 42 43 4 8 3 0 0 85 11 907
2017 More than 20 years in current department or agency 41 47 3 6 3 0 0 88 9 364
2014 Less than 3 years in current department or agency 51 37 3 7 2 0 0 88 8 903
2014 3 to 10 years in current department or agency 41 46 4 7 2 0 0 87 9 2019
2014 11 to 20 years in current department or agency 43 45 4 6 2 0 0 88 8 729
2014 More than 20 years in current department or agency 41 47 4 8 1 0 0 88 8 379

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 30 5 8 4 0 0 84 12 1536
2017 3 to 10 years in current department or agency 41 36 6 11 5 0 0 78 17 1959
2017 11 to 20 years in current department or agency 41 35 6 11 5 0 0 77 17 903
2017 More than 20 years in current department or agency 42 32 6 12 8 0 1 74 20 364
2014 Less than 3 years in current department or agency 50 30 5 10 4 0 0 80 14 903
2014 3 to 10 years in current department or agency 44 34 7 10 5 0 0 78 15 2019
2014 11 to 20 years in current department or agency 45 36 5 9 5 0 0 81 14 729
2014 More than 20 years in current department or agency 44 37 4 11 4 0 0 81 15 379

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 31 6 6 2 1 0 85 8 1533
2017 3 to 10 years in current department or agency 43 38 8 7 3 0 0 82 10 1952
2017 11 to 20 years in current department or agency 43 37 9 8 3 0 0 80 11 904
2017 More than 20 years in current department or agency 49 33 8 6 3 0 0 83 9 363
2014 Less than 3 years in current department or agency 51 33 9 6 1 0 0 85 7 904
2014 3 to 10 years in current department or agency 44 37 8 7 3 0 0 81 10 2015
2014 11 to 20 years in current department or agency 47 37 9 6 1 0 0 84 7 728
2014 More than 20 years in current department or agency 48 36 7 7 2 0 0 84 9 379

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 14 3 1 0 1 1 96 2 1535
2017 3 to 10 years in current department or agency 74 18 4 2 0 1 1 94 2 1958
2017 11 to 20 years in current department or agency 73 18 3 2 1 1 2 94 3 905
2017 More than 20 years in current department or agency 73 18 3 3 2 1 1 92 5 361
2014 Less than 3 years in current department or agency 80 15 2 1 1 1 1 97 1 902
2014 3 to 10 years in current department or agency 73 18 3 2 1 0 2 94 3 2020
2014 11 to 20 years in current department or agency 73 20 3 2 1 0 1 95 2 729
2014 More than 20 years in current department or agency 74 18 3 1 1 1 1 94 2 379

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 81 11 3 2 1 0 1 93 4 1535
2017 3 to 10 years in current department or agency 73 16 4 3 1 0 2 91 5 1964
2017 11 to 20 years in current department or agency 72 15 5 3 2 0 3 90 5 906
2017 More than 20 years in current department or agency 75 15 3 5 2 0 2 91 6 363
2014 Less than 3 years in current department or agency 78 14 3 2 2 0 1 93 4 904
2014 3 to 10 years in current department or agency 72 17 4 3 2 0 2 90 6 2019
2014 11 to 20 years in current department or agency 70 17 4 4 2 0 3 90 6 729
2014 More than 20 years in current department or agency 73 15 4 4 2 0 2 90 6 379

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 77 9 5 2 1 0 6 91 4 1535
2017 3 to 10 years in current department or agency 73 11 5 3 1 0 6 89 5 1964
2017 11 to 20 years in current department or agency 71 13 4 3 2 1 7 90 5 905
2017 More than 20 years in current department or agency 67 13 5 3 2 0 9 89 6 363
2014 Less than 3 years in current department or agency 76 11 4 1 2 1 5 93 3 904
2014 3 to 10 years in current department or agency 74 13 4 3 2 0 5 91 5 2019
2014 11 to 20 years in current department or agency 75 13 4 2 1 0 5 92 4 729
2014 More than 20 years in current department or agency 76 10 4 3 1 0 6 91 4 379

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 84 9 2 0 1 0 3 96 2 1534
2017 3 to 10 years in current department or agency 80 10 4 1 1 0 3 94 2 1962
2017 11 to 20 years in current department or agency 77 11 3 1 2 0 6 93 3 905
2017 More than 20 years in current department or agency 77 14 3 1 2 0 3 94 3 361
2014 Less than 3 years in current department or agency 82 8 3 1 1 0 4 95 2 904
2014 3 to 10 years in current department or agency 79 10 3 1 1 0 5 94 3 2020
2014 11 to 20 years in current department or agency 81 10 3 0 2 0 4 94 2 729
2014 More than 20 years in current department or agency 77 10 4 1 2 0 6 93 3 379

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 70 10 5 1 1 4 8 91 3 1532
2017 3 to 10 years in current department or agency 66 15 7 2 2 2 7 88 4 1962
2017 11 to 20 years in current department or agency 63 17 7 3 2 2 8 88 5 907
2017 More than 20 years in current department or agency 63 17 6 3 2 1 8 87 6 364
2014 Less than 3 years in current department or agency 71 12 6 1 1 2 6 91 3 903
2014 3 to 10 years in current department or agency 67 16 6 2 2 1 6 89 5 2020
2014 11 to 20 years in current department or agency 68 15 7 2 1 1 6 89 4 729
2014 More than 20 years in current department or agency 69 13 5 2 1 2 7 90 4 379

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 75 12 5 1 1 3 4 93 2 1532
2017 3 to 10 years in current department or agency 69 14 7 2 2 2 4 89 4 1953
2017 11 to 20 years in current department or agency 67 15 6 2 1 2 7 89 4 905
2017 More than 20 years in current department or agency 71 14 8 1 1 1 4 89 2 364
2014 Less than 3 years in current department or agency 74 12 4 1 1 4 4 94 2 904
2014 3 to 10 years in current department or agency 68 15 6 2 2 2 5 90 3 2020
2014 11 to 20 years in current department or agency 69 16 5 1 2 2 5 91 3 729
2014 More than 20 years in current department or agency 69 16 3 2 1 2 5 93 4 379

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 14 86 1530
2017 3 to 10 years in current department or agency 22 78 1962
2017 11 to 20 years in current department or agency 22 78 902
2017 More than 20 years in current department or agency 20 80 362
2014 Less than 3 years in current department or agency 19 81 903
2014 3 to 10 years in current department or agency 23 77 2014
2014 11 to 20 years in current department or agency 20 80 727
2014 More than 20 years in current department or agency 18 82 378

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 60 222
2017 3 to 10 years in current department or agency 56 426
2017 11 to 20 years in current department or agency 49 193
2017 More than 20 years in current department or agency 42 68
2014 Less than 3 years in current department or agency 53 171
2014 3 to 10 years in current department or agency 57 458
2014 11 to 20 years in current department or agency 55 143
2014 More than 20 years in current department or agency 57 68

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 58 222
2017 3 to 10 years in current department or agency 61 426
2017 11 to 20 years in current department or agency 67 193
2017 More than 20 years in current department or agency 65 68
2014 Less than 3 years in current department or agency 61 171
2014 3 to 10 years in current department or agency 63 458
2014 11 to 20 years in current department or agency 61 143
2014 More than 20 years in current department or agency 55 68

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 222
2017 3 to 10 years in current department or agency 6 426
2017 11 to 20 years in current department or agency 11 193
2017 More than 20 years in current department or agency 18 68
2014 Less than 3 years in current department or agency 8 171
2014 3 to 10 years in current department or agency 7 458
2014 11 to 20 years in current department or agency 14 143
2014 More than 20 years in current department or agency 14 68

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 0 143

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 222
2017 3 to 10 years in current department or agency 7 426
2017 11 to 20 years in current department or agency 8 193
2014 Less than 3 years in current department or agency 5 171
2014 3 to 10 years in current department or agency 4 458
2014 11 to 20 years in current department or agency 4 143

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 222
2017 3 to 10 years in current department or agency 7 426
2017 11 to 20 years in current department or agency 7 193
2017 More than 20 years in current department or agency 7 68
2014 Less than 3 years in current department or agency 5 171
2014 3 to 10 years in current department or agency 6 458
2014 11 to 20 years in current department or agency 9 143

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 3 222
2017 3 to 10 years in current department or agency 3 426
2017 11 to 20 years in current department or agency 5 193
2014 Less than 3 years in current department or agency 3 171
2014 3 to 10 years in current department or agency 3 458
2014 11 to 20 years in current department or agency 7 143

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 37 222
2017 3 to 10 years in current department or agency 34 426
2017 11 to 20 years in current department or agency 38 193
2017 More than 20 years in current department or agency 47 68
2014 Less than 3 years in current department or agency 39 171
2014 3 to 10 years in current department or agency 41 459
2014 11 to 20 years in current department or agency 45 143
2014 More than 20 years in current department or agency 38 68

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 222
2017 3 to 10 years in current department or agency 41 426
2017 11 to 20 years in current department or agency 42 193
2017 More than 20 years in current department or agency 43 68
2014 Less than 3 years in current department or agency 47 171
2014 3 to 10 years in current department or agency 35 459
2014 11 to 20 years in current department or agency 35 143
2014 More than 20 years in current department or agency 34 68

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 222
2017 3 to 10 years in current department or agency 49 426
2017 11 to 20 years in current department or agency 51 193
2017 More than 20 years in current department or agency 46 68
2014 Less than 3 years in current department or agency 48 171
2014 3 to 10 years in current department or agency 52 459
2014 11 to 20 years in current department or agency 56 143
2014 More than 20 years in current department or agency 42 68

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 42 222
2017 3 to 10 years in current department or agency 39 426
2017 11 to 20 years in current department or agency 40 193
2017 More than 20 years in current department or agency 26 68
2014 Less than 3 years in current department or agency 43 171
2014 3 to 10 years in current department or agency 43 459
2014 11 to 20 years in current department or agency 45 143
2014 More than 20 years in current department or agency 34 68

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 31 222
2017 3 to 10 years in current department or agency 34 426
2017 11 to 20 years in current department or agency 33 193
2017 More than 20 years in current department or agency 43 68
2014 Less than 3 years in current department or agency 33 171
2014 3 to 10 years in current department or agency 35 459
2014 11 to 20 years in current department or agency 37 143
2014 More than 20 years in current department or agency 35 68

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 54 222
2017 3 to 10 years in current department or agency 53 426
2017 11 to 20 years in current department or agency 51 193
2017 More than 20 years in current department or agency 38 68
2014 Less than 3 years in current department or agency 50 171
2014 3 to 10 years in current department or agency 52 459
2014 11 to 20 years in current department or agency 52 143
2014 More than 20 years in current department or agency 43 68

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 32 222
2017 3 to 10 years in current department or agency 33 426
2017 11 to 20 years in current department or agency 30 193
2017 More than 20 years in current department or agency 33 68
2014 Less than 3 years in current department or agency 38 171
2014 3 to 10 years in current department or agency 37 459
2014 11 to 20 years in current department or agency 27 143
2014 More than 20 years in current department or agency 41 68

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 2 426
2014 3 to 10 years in current department or agency 1 459

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 222
2017 3 to 10 years in current department or agency 14 426
2017 11 to 20 years in current department or agency 11 193
2014 Less than 3 years in current department or agency 8 171
2014 3 to 10 years in current department or agency 10 459
2014 11 to 20 years in current department or agency 3 143

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 222
2017 3 to 10 years in current department or agency 11 426
2017 11 to 20 years in current department or agency 14 193
2017 More than 20 years in current department or agency 12 68
2014 Less than 3 years in current department or agency 11 171
2014 3 to 10 years in current department or agency 13 459
2014 11 to 20 years in current department or agency 11 143
2014 More than 20 years in current department or agency 12 68

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 44 222
2017 3 to 10 years in current department or agency 48 426
2017 11 to 20 years in current department or agency 49 193
2017 More than 20 years in current department or agency 42 68
2014 Less than 3 years in current department or agency 44 171
2014 3 to 10 years in current department or agency 47 459
2014 11 to 20 years in current department or agency 49 143
2014 More than 20 years in current department or agency 45 68

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 222
2017 3 to 10 years in current department or agency 26 426
2017 11 to 20 years in current department or agency 24 193
2017 More than 20 years in current department or agency 24 68
2014 Less than 3 years in current department or agency 26 171
2014 3 to 10 years in current department or agency 28 459
2014 11 to 20 years in current department or agency 35 143
2014 More than 20 years in current department or agency 30 68

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 18 222
2017 3 to 10 years in current department or agency 17 426
2017 11 to 20 years in current department or agency 15 193
2017 More than 20 years in current department or agency 13 68
2014 Less than 3 years in current department or agency 16 171
2014 3 to 10 years in current department or agency 13 459
2014 11 to 20 years in current department or agency 16 143
2014 More than 20 years in current department or agency 13 68

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 58 222
2017 3 to 10 years in current department or agency 54 426
2017 11 to 20 years in current department or agency 53 193
2017 More than 20 years in current department or agency 46 67
2014 Less than 3 years in current department or agency 57 171
2014 3 to 10 years in current department or agency 56 459
2014 11 to 20 years in current department or agency 54 142
2014 More than 20 years in current department or agency 50 68

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 30 222
2017 3 to 10 years in current department or agency 31 426
2017 11 to 20 years in current department or agency 27 193
2017 More than 20 years in current department or agency 29 67
2014 Less than 3 years in current department or agency 38 171
2014 3 to 10 years in current department or agency 31 459
2014 11 to 20 years in current department or agency 34 142
2014 More than 20 years in current department or agency 31 68

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 222
2017 3 to 10 years in current department or agency 9 426
2017 11 to 20 years in current department or agency 10 193
2017 More than 20 years in current department or agency 8 67
2014 Less than 3 years in current department or agency 13 171
2014 3 to 10 years in current department or agency 11 459
2014 11 to 20 years in current department or agency 13 142
2014 More than 20 years in current department or agency 8 68

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 222
2017 3 to 10 years in current department or agency 20 426
2017 11 to 20 years in current department or agency 23 193
2017 More than 20 years in current department or agency 20 67
2014 Less than 3 years in current department or agency 23 171
2014 3 to 10 years in current department or agency 21 459
2014 11 to 20 years in current department or agency 29 142
2014 More than 20 years in current department or agency 18 68

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 222
2017 3 to 10 years in current department or agency 16 426
2017 11 to 20 years in current department or agency 9 193
2017 More than 20 years in current department or agency 13 67
2014 Less than 3 years in current department or agency 10 171
2014 3 to 10 years in current department or agency 11 459
2014 11 to 20 years in current department or agency 11 142
2014 More than 20 years in current department or agency 10 68

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 222
2017 3 to 10 years in current department or agency 6 426
2017 11 to 20 years in current department or agency 7 193
2017 More than 20 years in current department or agency 7 67
2014 Less than 3 years in current department or agency 5 171
2014 3 to 10 years in current department or agency 6 459
2014 11 to 20 years in current department or agency 10 142

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 222
2017 3 to 10 years in current department or agency 10 426
2017 11 to 20 years in current department or agency 12 193
2014 Less than 3 years in current department or agency 12 171
2014 3 to 10 years in current department or agency 14 459
2014 11 to 20 years in current department or agency 9 142
2014 More than 20 years in current department or agency 13 68

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 222
2017 3 to 10 years in current department or agency 12 426
2017 11 to 20 years in current department or agency 11 193
2017 More than 20 years in current department or agency 12 67
2014 Less than 3 years in current department or agency 17 171
2014 3 to 10 years in current department or agency 11 459
2014 11 to 20 years in current department or agency 9 142
2014 More than 20 years in current department or agency 7 68

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 222
2017 3 to 10 years in current department or agency 27 426
2017 11 to 20 years in current department or agency 26 193
2017 More than 20 years in current department or agency 32 67
2014 Less than 3 years in current department or agency 19 171
2014 3 to 10 years in current department or agency 23 459
2014 11 to 20 years in current department or agency 21 142
2014 More than 20 years in current department or agency 30 68

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 209
2017 3 to 10 years in current department or agency 12 399
2017 11 to 20 years in current department or agency 12 179
2014 Less than 3 years in current department or agency 17 162
2014 3 to 10 years in current department or agency 13 429
2014 11 to 20 years in current department or agency 15 127
2014 More than 20 years in current department or agency 8 64

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 209
2017 3 to 10 years in current department or agency 16 399
2017 11 to 20 years in current department or agency 12 179
2017 More than 20 years in current department or agency 10 62
2014 Less than 3 years in current department or agency 22 162
2014 3 to 10 years in current department or agency 16 429
2014 11 to 20 years in current department or agency 11 127
2014 More than 20 years in current department or agency 19 64

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 209
2017 3 to 10 years in current department or agency 8 399
2017 11 to 20 years in current department or agency 8 179
2014 Less than 3 years in current department or agency 10 162
2014 3 to 10 years in current department or agency 7 429
2014 11 to 20 years in current department or agency 11 127
2014 More than 20 years in current department or agency 7 64

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 209
2017 3 to 10 years in current department or agency 6 399
2017 11 to 20 years in current department or agency 8 179
2014 Less than 3 years in current department or agency 8 162
2014 3 to 10 years in current department or agency 8 429
2014 11 to 20 years in current department or agency 5 127

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 209
2017 3 to 10 years in current department or agency 16 399
2017 11 to 20 years in current department or agency 11 179
2014 Less than 3 years in current department or agency 14 162
2014 3 to 10 years in current department or agency 14 429
2014 11 to 20 years in current department or agency 11 127
2014 More than 20 years in current department or agency 11 64

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 209
2017 3 to 10 years in current department or agency 15 399
2017 11 to 20 years in current department or agency 16 179
2017 More than 20 years in current department or agency 7 62
2014 Less than 3 years in current department or agency 6 162
2014 3 to 10 years in current department or agency 9 429
2014 11 to 20 years in current department or agency 11 127
2014 More than 20 years in current department or agency 8 64

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 24 209
2017 3 to 10 years in current department or agency 12 399
2017 11 to 20 years in current department or agency 9 179
2017 More than 20 years in current department or agency 13 62
2014 Less than 3 years in current department or agency 30 162
2014 3 to 10 years in current department or agency 14 429
2014 11 to 20 years in current department or agency 6 127
2014 More than 20 years in current department or agency 8 64

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 209
2017 3 to 10 years in current department or agency 11 399
2017 11 to 20 years in current department or agency 10 179
2017 More than 20 years in current department or agency 8 62
2014 Less than 3 years in current department or agency 10 162
2014 3 to 10 years in current department or agency 11 429
2014 11 to 20 years in current department or agency 9 127

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 209
2017 3 to 10 years in current department or agency 12 399
2017 11 to 20 years in current department or agency 13 179
2017 More than 20 years in current department or agency 13 62
2014 Less than 3 years in current department or agency 9 162
2014 3 to 10 years in current department or agency 9 429
2014 11 to 20 years in current department or agency 15 127
2014 More than 20 years in current department or agency 8 64

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 209
2017 3 to 10 years in current department or agency 33 399
2017 11 to 20 years in current department or agency 23 179
2017 More than 20 years in current department or agency 21 62
2014 Less than 3 years in current department or agency 25 162
2014 3 to 10 years in current department or agency 24 429
2014 11 to 20 years in current department or agency 21 127
2014 More than 20 years in current department or agency 22 64

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 209
2017 3 to 10 years in current department or agency 9 399
2017 11 to 20 years in current department or agency 10 179
2014 Less than 3 years in current department or agency 10 162
2014 3 to 10 years in current department or agency 11 429
2014 11 to 20 years in current department or agency 8 127
2014 More than 20 years in current department or agency 9 64

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 46 209
2017 3 to 10 years in current department or agency 49 399
2017 11 to 20 years in current department or agency 37 179
2017 More than 20 years in current department or agency 42 62
2014 Less than 3 years in current department or agency 45 162
2014 3 to 10 years in current department or agency 48 429
2014 11 to 20 years in current department or agency 49 127
2014 More than 20 years in current department or agency 33 64

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 1 399
2014 Less than 3 years in current department or agency 0 162
2014 3 to 10 years in current department or agency 3 429

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 209
2017 3 to 10 years in current department or agency 58 399
2017 11 to 20 years in current department or agency 59 179
2017 More than 20 years in current department or agency 58 62
2014 Less than 3 years in current department or agency 44 162
2014 3 to 10 years in current department or agency 54 429
2014 11 to 20 years in current department or agency 61 127
2014 More than 20 years in current department or agency 61 64

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 399
2017 11 to 20 years in current department or agency 3 179
2017 More than 20 years in current department or agency 0 62

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 209
2017 3 to 10 years in current department or agency 13 399
2017 11 to 20 years in current department or agency 13 179
2017 More than 20 years in current department or agency 23 62
2014 Less than 3 years in current department or agency 14 162
2014 3 to 10 years in current department or agency 14 429
2014 11 to 20 years in current department or agency 15 127
2014 More than 20 years in current department or agency 12 64

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 69 31 223
2017 3 to 10 years in current department or agency 97 3 426
2017 11 to 20 years in current department or agency 97 3 193
2017 More than 20 years in current department or agency 95 5 67

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 19 16 5 5 22 9 62 14 1535
2017 3 to 10 years in current department or agency 17 20 22 11 10 14 6 46 26 1961
2017 11 to 20 years in current department or agency 18 24 20 11 11 12 4 50 26 907
2017 More than 20 years in current department or agency 20 25 18 12 12 9 4 52 27 363
2014 Less than 3 years in current department or agency 28 20 17 6 6 17 6 62 16 904
2014 3 to 10 years in current department or agency 21 22 20 10 9 14 4 53 23 2016
2014 11 to 20 years in current department or agency 21 27 21 9 9 12 2 55 21 729
2014 More than 20 years in current department or agency 23 24 23 9 9 10 4 54 20 379

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 27 15 5 3 8 2 75 8 1529
2017 3 to 10 years in current department or agency 28 34 18 8 6 5 1 65 16 1964
2017 11 to 20 years in current department or agency 29 34 16 10 7 3 1 65 18 907
2017 More than 20 years in current department or agency 29 35 16 9 8 3 0 66 17 364
2014 Less than 3 years in current department or agency 45 30 11 5 3 5 1 79 9 904
2014 3 to 10 years in current department or agency 34 32 17 7 5 4 0 69 13 2017
2014 11 to 20 years in current department or agency 31 37 16 8 5 3 0 70 13 729
2014 More than 20 years in current department or agency 35 39 14 6 3 2 1 76 10 379

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 4 96 1533
2017 3 to 10 years in current department or agency 9 91 1958
2017 11 to 20 years in current department or agency 11 89 904
2017 More than 20 years in current department or agency 6 94 360
2014 Less than 3 years in current department or agency 6 94 902
2014 3 to 10 years in current department or agency 8 92 2016
2014 11 to 20 years in current department or agency 8 92 726
2014 More than 20 years in current department or agency 8 92 377

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 55 71
2017 3 to 10 years in current department or agency 45 175
2017 11 to 20 years in current department or agency 42 98
2017 More than 20 years in current department or agency 31 21
2014 Less than 3 years in current department or agency 49 56
2014 3 to 10 years in current department or agency 39 152
2014 11 to 20 years in current department or agency 46 55
2014 More than 20 years in current department or agency 50 30

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 70 71
2017 3 to 10 years in current department or agency 71 175
2017 11 to 20 years in current department or agency 85 98
2017 More than 20 years in current department or agency 77 21
2014 Less than 3 years in current department or agency 73 56
2014 3 to 10 years in current department or agency 79 152
2014 11 to 20 years in current department or agency 81 55
2014 More than 20 years in current department or agency 77 30

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 71
2017 3 to 10 years in current department or agency 5 175
2017 More than 20 years in current department or agency 0 21
2014 3 to 10 years in current department or agency 4 152

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 0 152
2014 11 to 20 years in current department or agency 0 55
2014 More than 20 years in current department or agency 0 30

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 71
2017 3 to 10 years in current department or agency 8 175
2017 11 to 20 years in current department or agency 7 98
2017 More than 20 years in current department or agency 0 21
2014 Less than 3 years in current department or agency 11 56
2014 3 to 10 years in current department or agency 4 152

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 71
2017 3 to 10 years in current department or agency 10 175
2017 11 to 20 years in current department or agency 6 98
2014 Less than 3 years in current department or agency 13 56
2014 More than 20 years in current department or agency 0 30

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 8 175
2017 11 to 20 years in current department or agency 10 98
2014 3 to 10 years in current department or agency 7 152

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 71
2017 3 to 10 years in current department or agency 18 176
2017 11 to 20 years in current department or agency 15 98
2014 Less than 3 years in current department or agency 21 56
2014 3 to 10 years in current department or agency 15 151
2014 11 to 20 years in current department or agency 14 55

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 20 71
2017 3 to 10 years in current department or agency 14 176
2017 11 to 20 years in current department or agency 12 98
2014 Less than 3 years in current department or agency 18 56
2014 3 to 10 years in current department or agency 11 151
2014 11 to 20 years in current department or agency 17 55
2014 More than 20 years in current department or agency 17 30

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 71
2017 3 to 10 years in current department or agency 4 176
2017 More than 20 years in current department or agency 0 21
2014 Less than 3 years in current department or agency 9 56
2014 3 to 10 years in current department or agency 9 151

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 176
2014 3 to 10 years in current department or agency 4 151
2014 More than 20 years in current department or agency 0 30

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 71
2017 3 to 10 years in current department or agency 24 176
2017 11 to 20 years in current department or agency 32 98
2017 More than 20 years in current department or agency 49 21
2014 Less than 3 years in current department or agency 26 56
2014 3 to 10 years in current department or agency 25 151
2014 11 to 20 years in current department or agency 30 55
2014 More than 20 years in current department or agency 30 30

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 71
2017 3 to 10 years in current department or agency 30 176
2017 11 to 20 years in current department or agency 39 98
2014 Less than 3 years in current department or agency 33 56
2014 3 to 10 years in current department or agency 25 151
2014 11 to 20 years in current department or agency 25 55

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 71
2017 3 to 10 years in current department or agency 4 176
2017 More than 20 years in current department or agency 0 21
2014 Less than 3 years in current department or agency 0 56
2014 3 to 10 years in current department or agency 4 151
2014 More than 20 years in current department or agency 0 30

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 21

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 15 176
2017 11 to 20 years in current department or agency 7 98
2017 More than 20 years in current department or agency 0 21
2014 Less than 3 years in current department or agency 9 56
2014 3 to 10 years in current department or agency 7 151

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 71
2017 3 to 10 years in current department or agency 22 176
2017 11 to 20 years in current department or agency 23 98
2014 Less than 3 years in current department or agency 14 56
2014 3 to 10 years in current department or agency 16 151
2014 11 to 20 years in current department or agency 11 55

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 176
2017 11 to 20 years in current department or agency 0 98
2017 More than 20 years in current department or agency 0 21

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 71
2017 3 to 10 years in current department or agency 10 176
2017 11 to 20 years in current department or agency 18 98
2014 Less than 3 years in current department or agency 24 56
2014 3 to 10 years in current department or agency 14 151
2014 11 to 20 years in current department or agency 20 55

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 71
2017 3 to 10 years in current department or agency 0 176
2017 11 to 20 years in current department or agency 0 98
2017 More than 20 years in current department or agency 0 21
2014 Less than 3 years in current department or agency 0 56
2014 3 to 10 years in current department or agency 0 151
2014 11 to 20 years in current department or agency 0 55
2014 More than 20 years in current department or agency 0 30

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 18 71
2017 3 to 10 years in current department or agency 23 176
2017 11 to 20 years in current department or agency 26 98
2017 More than 20 years in current department or agency 33 21
2014 Less than 3 years in current department or agency 22 56
2014 3 to 10 years in current department or agency 34 151
2014 11 to 20 years in current department or agency 42 55
2014 More than 20 years in current department or agency 30 30

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 71
2017 3 to 10 years in current department or agency 30 176
2017 11 to 20 years in current department or agency 26 98
2017 More than 20 years in current department or agency 22 22
2014 Less than 3 years in current department or agency 22 56
2014 3 to 10 years in current department or agency 34 152
2014 11 to 20 years in current department or agency 36 55
2014 More than 20 years in current department or agency 33 30

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 71
2017 3 to 10 years in current department or agency 20 176
2017 11 to 20 years in current department or agency 17 98
2014 Less than 3 years in current department or agency 20 56
2014 3 to 10 years in current department or agency 18 152
2014 11 to 20 years in current department or agency 21 55
2014 More than 20 years in current department or agency 20 30

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 176
2017 11 to 20 years in current department or agency 13 98
2014 3 to 10 years in current department or agency 7 152
2014 11 to 20 years in current department or agency 9 55
2014 More than 20 years in current department or agency 0 30

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 71
2017 3 to 10 years in current department or agency 14 176
2017 11 to 20 years in current department or agency 21 98
2014 Less than 3 years in current department or agency 14 56
2014 3 to 10 years in current department or agency 19 152
2014 11 to 20 years in current department or agency 16 55
2014 More than 20 years in current department or agency 17 30

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 176
2017 11 to 20 years in current department or agency 5 98
2014 3 to 10 years in current department or agency 3 152
2014 11 to 20 years in current department or agency 12 55

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 176
2017 11 to 20 years in current department or agency 13 98
2014 Less than 3 years in current department or agency 9 56
2014 3 to 10 years in current department or agency 5 152
2014 11 to 20 years in current department or agency 9 55
2014 More than 20 years in current department or agency 0 30

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 71
2017 3 to 10 years in current department or agency 8 176
2014 Less than 3 years in current department or agency 8 56
2014 3 to 10 years in current department or agency 8 152
2014 11 to 20 years in current department or agency 12 55

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 71
2017 3 to 10 years in current department or agency 9 176
2017 11 to 20 years in current department or agency 9 98
2014 Less than 3 years in current department or agency 9 56
2014 3 to 10 years in current department or agency 11 152

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 50 71
2017 3 to 10 years in current department or agency 47 176
2017 11 to 20 years in current department or agency 51 98
2017 More than 20 years in current department or agency 53 22
2014 Less than 3 years in current department or agency 55 56
2014 3 to 10 years in current department or agency 45 152
2014 11 to 20 years in current department or agency 45 55
2014 More than 20 years in current department or agency 53 30

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 164
2017 More than 20 years in current department or agency 0 21
2014 3 to 10 years in current department or agency 9 145
2014 11 to 20 years in current department or agency 12 50

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 67
2017 3 to 10 years in current department or agency 15 164
2017 11 to 20 years in current department or agency 9 87
2017 More than 20 years in current department or agency 0 21
2014 Less than 3 years in current department or agency 19 51
2014 3 to 10 years in current department or agency 11 145

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 67
2017 3 to 10 years in current department or agency 3 164
2014 3 to 10 years in current department or agency 5 145
2014 11 to 20 years in current department or agency 10 50

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 164

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 164
2014 3 to 10 years in current department or agency 5 145

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 67
2017 3 to 10 years in current department or agency 6 164
2017 11 to 20 years in current department or agency 6 87
2014 3 to 10 years in current department or agency 9 145

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 67
2017 3 to 10 years in current department or agency 8 164
2017 11 to 20 years in current department or agency 7 87
2014 Less than 3 years in current department or agency 21 51
2014 3 to 10 years in current department or agency 9 145

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 67
2017 3 to 10 years in current department or agency 13 164
2017 11 to 20 years in current department or agency 11 87
2014 Less than 3 years in current department or agency 16 51
2014 3 to 10 years in current department or agency 15 145
2014 11 to 20 years in current department or agency 11 50

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 67
2017 3 to 10 years in current department or agency 9 164
2017 11 to 20 years in current department or agency 11 87
2014 3 to 10 years in current department or agency 10 145
2014 More than 20 years in current department or agency 17 30

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 67
2017 3 to 10 years in current department or agency 24 164
2017 11 to 20 years in current department or agency 25 87
2017 More than 20 years in current department or agency 21 21
2014 Less than 3 years in current department or agency 10 51
2014 3 to 10 years in current department or agency 25 145
2014 11 to 20 years in current department or agency 20 50
2014 More than 20 years in current department or agency 30 30

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 67
2017 3 to 10 years in current department or agency 6 164
2017 11 to 20 years in current department or agency 10 87
2017 More than 20 years in current department or agency 0 21
2014 Less than 3 years in current department or agency 10 51
2014 3 to 10 years in current department or agency 11 145
2014 11 to 20 years in current department or agency 10 50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 48 67
2017 3 to 10 years in current department or agency 41 164
2017 11 to 20 years in current department or agency 49 87
2017 More than 20 years in current department or agency 44 21
2014 Less than 3 years in current department or agency 35 51
2014 3 to 10 years in current department or agency 49 145
2014 11 to 20 years in current department or agency 55 50
2014 More than 20 years in current department or agency 37 30

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 21
2014 Less than 3 years in current department or agency 0 51
2014 More than 20 years in current department or agency 0 30

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 57 67
2017 3 to 10 years in current department or agency 63 164
2017 11 to 20 years in current department or agency 75 87
2017 More than 20 years in current department or agency 47 21
2014 Less than 3 years in current department or agency 70 51
2014 3 to 10 years in current department or agency 67 145
2014 11 to 20 years in current department or agency 74 50
2014 More than 20 years in current department or agency 77 30

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 21

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 67
2017 3 to 10 years in current department or agency 13 164
2017 11 to 20 years in current department or agency 8 87
2014 Less than 3 years in current department or agency 10 51
2014 3 to 10 years in current department or agency 12 145
2014 11 to 20 years in current department or agency 17 50

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 70 30 71
2017 3 to 10 years in current department or agency 94 6 175
2017 11 to 20 years in current department or agency 98 2 98
2017 More than 20 years in current department or agency 96 4 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 17 17 2 2 28 9 67 7 1534
2017 3 to 10 years in current department or agency 18 20 24 4 4 22 7 55 12 1960
2017 11 to 20 years in current department or agency 18 23 24 6 5 20 5 53 14 906
2017 More than 20 years in current department or agency 22 25 25 5 3 15 6 58 10 364
2014 Less than 3 years in current department or agency 26 16 19 2 2 26 9 64 6 904
2014 3 to 10 years in current department or agency 20 21 22 4 3 22 7 59 9 2019
2014 11 to 20 years in current department or agency 22 23 24 4 3 19 5 59 9 729
2014 More than 20 years in current department or agency 23 22 22 5 2 18 6 60 10 378

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 26 14 3 2 11 2 79 5 1533
2017 3 to 10 years in current department or agency 30 31 19 5 3 9 2 69 9 1964
2017 11 to 20 years in current department or agency 30 34 19 5 4 6 1 70 10 904
2017 More than 20 years in current department or agency 31 34 17 4 5 6 3 72 9 363
2014 Less than 3 years in current department or agency 44 28 15 2 1 10 1 80 4 904
2014 3 to 10 years in current department or agency 36 31 17 3 3 9 1 74 7 2019
2014 11 to 20 years in current department or agency 34 35 16 4 2 7 1 75 7 729
2014 More than 20 years in current department or agency 39 31 17 3 2 6 2 76 6 378

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 13 87 1532
2017 3 to 10 years in current department or agency 19 81 1955
2017 11 to 20 years in current department or agency 16 84 902
2017 More than 20 years in current department or agency 12 88 361
2014 Less than 3 years in current department or agency 14 86 901
2014 3 to 10 years in current department or agency 15 85 2015
2014 11 to 20 years in current department or agency 14 86 728
2014 More than 20 years in current department or agency 12 88 378

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 78 22 200
2017 3 to 10 years in current department or agency 81 19 378
2017 11 to 20 years in current department or agency 80 20 147
2017 More than 20 years in current department or agency 72 28 44
2014 Less than 3 years in current department or agency 79 21 123
2014 3 to 10 years in current department or agency 76 24 297
2014 11 to 20 years in current department or agency 77 23 105
2014 More than 20 years in current department or agency 78 22 45

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 28 6 7 2 0 2 84 9 157
2017 3 to 10 years in current department or agency 55 29 6 5 3 0 1 85 9 307
2017 11 to 20 years in current department or agency 55 32 1 8 4 0 0 87 12 117
2017 More than 20 years in current department or agency 52 36 11 2 0 0 0 87 2 31
2014 Less than 3 years in current department or agency 57 29 4 7 1 0 1 87 8 98
2014 3 to 10 years in current department or agency 54 33 5 6 1 0 1 88 7 228
2014 11 to 20 years in current department or agency 42 35 15 4 2 1 0 79 6 82
2014 More than 20 years in current department or agency 40 42 3 12 3 0 0 82 15 35

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 38 11 9 7 5 7 69 18 1535
2017 3 to 10 years in current department or agency 27 50 9 5 2 2 5 83 8 1963
2017 11 to 20 years in current department or agency 33 48 8 5 1 1 4 86 5 906
2017 More than 20 years in current department or agency 33 44 10 2 1 1 8 85 4 364
2014 Less than 3 years in current department or agency 25 42 12 8 5 4 5 73 15 904
2014 3 to 10 years in current department or agency 28 52 10 5 2 2 2 83 7 2020
2014 11 to 20 years in current department or agency 36 51 7 4 2 1 1 88 5 729
2014 More than 20 years in current department or agency 37 51 8 2 1 1 1 89 3 379

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 13 16 20 5 6 26 14 48 18 1535
2017 3 to 10 years in current department or agency 11 23 23 9 8 17 9 46 23 1953
2017 11 to 20 years in current department or agency 15 25 22 10 6 15 7 50 21 905
2017 More than 20 years in current department or agency 12 21 23 10 7 12 15 46 23 363
2014 Less than 3 years in current department or agency 11 17 24 7 6 21 14 43 20 902
2014 3 to 10 years in current department or agency 11 24 25 7 6 16 10 48 18 2020
2014 11 to 20 years in current department or agency 14 26 27 10 5 11 6 49 19 728
2014 More than 20 years in current department or agency 15 26 26 6 3 13 10 54 12 379

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 22 11 4 2 13 9 79 8 1534
2017 3 to 10 years in current department or agency 36 31 13 5 3 8 5 77 9 1965
2017 11 to 20 years in current department or agency 34 34 11 6 4 7 4 77 11 906
2017 More than 20 years in current department or agency 32 30 15 4 5 5 9 73 10 364
2014 Less than 3 years in current department or agency 37 25 13 4 2 14 6 76 8 903
2014 3 to 10 years in current department or agency 35 33 13 5 4 8 2 76 10 2020
2014 11 to 20 years in current department or agency 36 32 13 6 3 7 2 75 10 729
2014 More than 20 years in current department or agency 38 29 16 6 3 7 1 73 10 378

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 22 13 4 2 17 9 75 7 1526
2017 3 to 10 years in current department or agency 29 30 15 6 4 10 5 70 12 1959
2017 11 to 20 years in current department or agency 29 34 14 6 4 9 4 72 12 902
2017 More than 20 years in current department or agency 24 33 16 6 4 10 8 69 11 364
2014 Less than 3 years in current department or agency 33 25 15 4 1 17 6 75 6 901
2014 3 to 10 years in current department or agency 29 31 16 7 4 10 2 70 12 2019
2014 11 to 20 years in current department or agency 28 33 17 7 4 10 2 69 12 728
2014 More than 20 years in current department or agency 29 31 19 6 4 10 2 68 11 377
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 22 6 4 3 0 1 87 7 1536
2017 3 to 10 years in current department or agency 53 26 8 6 6 0 1 80 12 1956
2017 11 to 20 years in current department or agency 51 27 7 7 7 0 1 79 14 904
2017 More than 20 years in current department or agency 55 25 7 5 6 0 2 82 11 364

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 21 8 2 3 1 1 87 5 1537
2017 3 to 10 years in current department or agency 54 26 10 4 6 1 0 80 10 1963
2017 11 to 20 years in current department or agency 49 26 11 6 7 1 1 76 13 906
2017 More than 20 years in current department or agency 54 28 8 3 5 1 1 83 9 364

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 39 11 6 2 5 0 80 9 1536
2017 3 to 10 years in current department or agency 33 41 13 7 4 2 1 76 11 1958
2017 11 to 20 years in current department or agency 34 42 12 6 5 1 1 77 11 905
2017 More than 20 years in current department or agency 37 36 19 3 2 2 1 75 6 360

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 37 14 9 5 4 0 71 15 1530
2017 3 to 10 years in current department or agency 19 38 17 15 9 1 1 59 24 1960
2017 11 to 20 years in current department or agency 20 39 15 13 11 1 1 60 24 905
2017 More than 20 years in current department or agency 26 36 18 11 7 2 1 63 19 363

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 19 20 16 25 1 2 39 41 1533
2017 3 to 10 years in current department or agency 18 24 19 16 22 0 2 43 38 1960
2017 11 to 20 years in current department or agency 22 26 17 15 18 1 2 48 34 898
2017 More than 20 years in current department or agency 26 21 19 14 19 0 2 47 33 362

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 27 19 9 6 1 1 66 15 1532
2017 3 to 10 years in current department or agency 21 28 24 14 12 0 1 49 26 1962
2017 11 to 20 years in current department or agency 19 27 25 17 12 0 1 46 29 901
2017 More than 20 years in current department or agency 22 22 23 16 13 0 2 46 30 362

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 25 12 4 2 0 5 81 7 1525
2017 3 to 10 years in current department or agency 31 32 19 9 4 0 4 66 14 1953
2017 11 to 20 years in current department or agency 29 30 22 10 6 1 3 61 16 894
2017 More than 20 years in current department or agency 28 29 21 11 5 0 5 60 17 360

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 23 15 11 11 1 2 62 23 1529
2017 3 to 10 years in current department or agency 22 22 19 16 17 1 3 46 34 1960
2017 11 to 20 years in current department or agency 19 20 24 17 17 0 2 40 35 900
2017 More than 20 years in current department or agency 21 21 19 18 18 0 4 44 37 360

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 15 8 3 2 1 8 85 6 1531
2017 3 to 10 years in current department or agency 50 21 11 4 3 0 10 79 8 1956
2017 11 to 20 years in current department or agency 48 25 11 4 3 1 9 80 8 902
2017 More than 20 years in current department or agency 45 17 12 4 6 0 14 73 12 359

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 27 14 7 4 0 1 74 11 1530
2017 3 to 10 years in current department or agency 31 32 19 10 6 0 1 64 16 1954
2017 11 to 20 years in current department or agency 30 33 21 7 7 0 1 64 15 902
2017 More than 20 years in current department or agency 39 28 18 6 7 1 1 69 13 362

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 26 14 6 2 1 3 77 8 1527
2017 3 to 10 years in current department or agency 29 32 20 10 5 1 3 63 16 1953
2017 11 to 20 years in current department or agency 27 34 21 9 6 1 2 62 16 902
2017 More than 20 years in current department or agency 34 30 18 10 5 0 3 67 15 363

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 27 17 6 2 1 2 74 9 1530
2017 3 to 10 years in current department or agency 26 32 21 13 6 1 2 59 19 1954
2017 11 to 20 years in current department or agency 24 33 23 12 6 0 3 59 18 899
2017 More than 20 years in current department or agency 25 31 23 13 5 0 2 58 18 362

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 27 15 8 3 1 2 73 12 1530
2017 3 to 10 years in current department or agency 32 30 18 11 6 1 2 64 17 1949
2017 11 to 20 years in current department or agency 31 33 17 11 5 1 2 66 17 900
2017 More than 20 years in current department or agency 35 30 17 9 6 0 3 67 16 362

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 31 14 6 3 0 2 76 10 1526
2017 3 to 10 years in current department or agency 33 31 19 10 4 0 3 65 15 1950
2017 11 to 20 years in current department or agency 29 32 22 9 5 1 2 63 15 899
2017 More than 20 years in current department or agency 29 32 20 8 7 1 3 63 16 360

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 19 9 3 1 0 3 86 5 1530
2017 3 to 10 years in current department or agency 55 25 11 4 2 0 3 82 6 1957
2017 11 to 20 years in current department or agency 54 24 10 6 4 0 3 80 10 902
2017 More than 20 years in current department or agency 54 24 9 6 3 0 5 82 9 360

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 79 9 4 1 2 1 3 92 3 1532
2017 3 to 10 years in current department or agency 65 15 8 4 4 1 3 83 8 1963
2017 11 to 20 years in current department or agency 65 15 8 4 4 2 3 84 8 907
2017 More than 20 years in current department or agency 68 12 9 3 3 1 4 84 7 363

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 24 8 3 2 0 2 87 5 1530
2017 3 to 10 years in current department or agency 45 30 13 6 4 0 2 77 10 1958
2017 11 to 20 years in current department or agency 45 33 12 5 3 0 2 79 8 901
2017 More than 20 years in current department or agency 48 30 11 4 3 0 4 81 8 360

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 71 15 6 3 3 0 2 88 6 1530
2017 3 to 10 years in current department or agency 56 21 10 6 5 0 2 79 11 1955
2017 11 to 20 years in current department or agency 51 25 12 5 4 0 2 78 10 906
2017 More than 20 years in current department or agency 58 20 9 5 5 0 3 80 11 362

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 6 3 1 1 0 28 94 2 1529
2017 3 to 10 years in current department or agency 51 12 4 2 1 0 30 90 4 1958
2017 11 to 20 years in current department or agency 46 15 6 3 1 0 29 86 6 903
2017 More than 20 years in current department or agency 48 15 7 1 3 0 26 85 6 360

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 70 16 6 2 1 1 6 91 3 1521
2017 3 to 10 years in current department or agency 61 19 8 2 1 0 8 88 4 1939
2017 11 to 20 years in current department or agency 58 24 7 1 1 0 8 89 3 899
2017 More than 20 years in current department or agency 56 23 7 2 1 0 11 89 4 359

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 15 7 4 4 1 4 84 8 1534
2017 3 to 10 years in current department or agency 69 15 5 2 3 1 5 89 6 1959
2017 11 to 20 years in current department or agency 70 13 5 2 3 1 6 89 5 904
2017 More than 20 years in current department or agency 75 11 4 2 1 1 6 93 3 363

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 28 8 3 1 0 3 87 4 1531
2017 3 to 10 years in current department or agency 49 30 12 4 2 0 3 82 6 1953
2017 11 to 20 years in current department or agency 47 32 12 3 3 0 3 82 5 903
2017 More than 20 years in current department or agency 50 31 10 3 1 0 5 86 4 358

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 36 27 7 3 1 1 62 10 1536
2017 3 to 10 years in current department or agency 14 32 35 13 6 0 1 46 19 1963
2017 11 to 20 years in current department or agency 15 29 36 12 7 1 0 45 19 905
2017 More than 20 years in current department or agency 20 25 34 12 8 0 0 45 20 363

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 14 33 27 20 0 0 47 19 1530
2017 3 to 10 years in current department or agency 10 19 39 20 11 0 1 31 30 1955
2017 11 to 20 years in current department or agency 12 21 36 22 9 0 1 31 33 899
2017 More than 20 years in current department or agency 14 18 36 17 13 0 2 31 32 362
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 20 18 18 17 22 4 2 21 79 1536
2017 3 to 10 years in current department or agency 26 24 19 11 16 2 1 27 73 1962
2017 11 to 20 years in current department or agency 33 24 17 9 13 3 1 34 66 906
2017 More than 20 years in current department or agency 31 25 16 10 14 2 1 33 67 364

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 1172
2017 3 to 10 years in current department or agency 29 1362
2017 11 to 20 years in current department or agency 23 571
2017 More than 20 years in current department or agency 23 228

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 1172
2017 3 to 10 years in current department or agency 28 1362
2017 11 to 20 years in current department or agency 23 571
2017 More than 20 years in current department or agency 22 228

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 1172
2017 3 to 10 years in current department or agency 18 1362
2017 11 to 20 years in current department or agency 14 571
2017 More than 20 years in current department or agency 12 228

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 1172
2017 3 to 10 years in current department or agency 49 1362
2017 11 to 20 years in current department or agency 44 571
2017 More than 20 years in current department or agency 36 228

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 1172
2017 3 to 10 years in current department or agency 7 1362
2017 11 to 20 years in current department or agency 6 571
2017 More than 20 years in current department or agency 3 228

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 1172
2017 3 to 10 years in current department or agency 39 1362
2017 11 to 20 years in current department or agency 40 571
2017 More than 20 years in current department or agency 48 228

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in current department or agency 3 46 20 13 5 15 1148
2017 3 to 10 years in current department or agency 6 46 17 11 4 16 1339
2017 11 to 20 years in current department or agency 6 48 16 10 4 16 555
2017 More than 20 years in current department or agency 7 53 14 10 7 9 227

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 25 14 13 21 2 6 48 37 1177
2017 3 to 10 years in current department or agency 12 21 17 14 24 2 10 38 43 1375
2017 11 to 20 years in current department or agency 12 19 16 15 25 2 11 36 46 575
2017 More than 20 years in current department or agency 9 27 16 13 20 1 14 42 39 235

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 3 10 9 17 56 2 3 14 76 1176
2017 3 to 10 years in current department or agency 2 9 10 18 56 1 3 12 78 1373
2017 11 to 20 years in current department or agency 4 9 13 16 50 3 6 14 72 575
2017 More than 20 years in current department or agency 3 14 13 15 47 1 7 18 68 235
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