2017 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 103. Please indicate your occupational group and level. Occupational group and level - GS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 41 8 8 0 0 0 83 8 37
2017 GS-05 38 44 13 6 0 0 0 81 6 16
2014 GS 38 42 11 3 6 0 0 80 9 53
2014 GS-02 20 50 30 0 0 0 0 70 0 10
2014 GS-05 18 55 0 0 27 0 0 73 27 11
2014 GS-06 70 20 0 10 0 0 0 90 10 10
2011 GS 42 44 6 5 2 2 0 88 6 66
2011 GS-05 39 50 11 0 0 0 0 89 0 18
2008 GS 37 44 9 5 5 0 0 81 9 43
2008 GS-04 25 58 17 0 0 0 0 83 0 12
2008 GS-05 17 67 0 0 17 0 0 83 17 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 22 18 9 8 0 0 64 18 37
2017 GS-05 31 44 19 6 0 0 0 75 6 16

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 60 31 6 3 0 0 0 91 3 35
2017 GS-05 38 44 13 6 0 0 0 81 6 16
2014 GS 76 17 4 2 2 0 0 92 4 52
2014 GS-02 80 10 10 0 0 0 0 90 0 10
2014 GS-05 45 27 9 9 9 0 0 73 18 11
2014 GS-06 90 10 0 0 0 0 0 100 0 10
2011 GS 69 24 3 1 0 0 3 95 2 67
2011 GS-05 44 50 6 0 0 0 0 94 0 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 41 6 3 0 0 0 91 3 35
2017 GS-05 44 44 6 6 0 0 0 88 6 16
2014 GS 61 29 4 1 6 0 0 89 7 53
2014 GS-02 70 30 0 0 0 0 0 100 0 10
2014 GS-05 55 18 0 0 27 0 0 73 27 11
2014 GS-06 80 20 0 0 0 0 0 100 0 10
2011 GS 50 35 8 5 3 0 0 85 8 66
2011 GS-05 50 44 6 0 0 0 0 94 0 18
2008 GS 37 44 12 5 2 0 0 81 7 43
2008 GS-04 25 67 8 0 0 0 0 92 0 12
2008 GS-05 17 58 0 17 8 0 0 75 25 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 39 38 8 7 8 0 0 77 15 37
2017 GS-05 44 44 6 6 0 0 0 88 6 16
2014 GS 48 30 13 4 6 0 0 78 10 53
2014 GS-02 40 30 30 0 0 0 0 70 0 10
2014 GS-05 27 27 18 0 27 0 0 55 27 11
2014 GS-06 80 20 0 0 0 0 0 100 0 10
2011 GS 30 33 27 6 3 0 0 64 9 66
2011 GS-05 35 41 24 0 0 0 0 76 0 17

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 39 28 17 6 11 0 0 67 16 37
2017 GS-05 44 38 13 6 0 0 0 81 6 16
2014 GS 44 29 13 10 6 0 0 72 15 53
2014 GS-02 40 20 20 20 0 0 0 60 20 10
2014 GS-05 18 36 18 0 27 0 0 55 27 11
2014 GS-06 70 20 0 10 0 0 0 90 10 10
2011 GS 32 38 15 9 6 0 0 70 15 66
2011 GS-05 29 53 18 0 0 0 0 82 0 17
2008 GS 25 45 9 11 7 2 0 72 19 44
2008 GS-04 23 62 0 15 0 0 0 85 15 13
2008 GS-05 17 33 17 8 17 8 0 55 27 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 40 22 11 11 15 0 0 63 26 37
2017 GS-05 44 13 19 13 13 0 0 56 25 16
2014 GS 46 19 13 13 8 2 0 66 21 53
2014 GS-02 40 10 10 20 10 10 0 56 33 10
2014 GS-05 27 18 18 18 18 0 0 45 36 11
2014 GS-06 70 20 0 10 0 0 0 90 10 10
2011 GS 29 30 15 11 8 8 0 64 20 66
2011 GS-05 29 41 18 12 0 0 0 71 12 17
2008 GS 30 20 20 11 14 5 0 52 26 44
2008 GS-04 23 38 23 0 8 8 0 67 8 13
2008 GS-05 17 17 25 25 17 0 0 33 42 12
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 20 11 10 15 3 0 63 25 37
2017 GS-05 56 31 0 6 0 6 0 93 7 16
2014 GS 39 29 9 8 14 0 2 69 22 52
2014 GS-02 60 20 10 10 0 0 0 80 10 10
2014 GS-05 27 36 0 0 36 0 0 64 36 11
2014 GS-06 50 20 10 10 0 0 10 78 11 10
2011 GS 35 30 17 9 6 3 0 67 16 66
2011 GS-05 56 22 6 11 0 6 0 82 12 18
2008 GS 36 23 20 11 7 2 0 60 19 44
2008 GS-04 62 15 15 8 0 0 0 77 8 13
2008 GS-05 33 42 8 8 8 0 0 75 17 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 39 6 11 11 0 3 72 22 37
2017 GS-05 38 44 6 13 0 0 0 81 13 16
2014 GS 44 26 4 11 15 0 0 70 27 53
2014 GS-02 60 10 0 20 10 0 0 70 30 10
2014 GS-05 27 36 9 0 27 0 0 64 27 11
2014 GS-06 60 30 0 10 0 0 0 90 10 10
2011 GS 33 28 16 10 9 3 0 63 20 67
2011 GS-05 44 28 11 6 6 6 0 76 12 18
2008 GS 32 36 5 14 11 2 0 70 26 44
2008 GS-04 46 31 8 8 8 0 0 77 15 13
2008 GS-05 25 42 8 17 8 0 0 67 25 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 22 12 3 18 0 0 67 21 37
2017 GS-05 56 31 13 0 0 0 0 88 0 16
2014 GS 46 22 13 2 17 0 0 68 19 53
2014 GS-02 50 20 30 0 0 0 0 70 0 10
2014 GS-05 45 18 0 0 36 0 0 64 36 11
2014 GS-06 70 10 10 10 0 0 0 80 10 10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 29 25 4 8 0 0 63 12 37
2017 GS-05 38 44 13 0 6 0 0 81 6 16
2014 GS 42 27 8 13 10 2 0 70 22 53
2014 GS-02 40 10 20 20 10 0 0 50 30 10
2014 GS-05 27 36 0 0 36 0 0 64 36 11
2014 GS-06 70 20 0 10 0 0 0 90 10 10
2011 GS 25 33 21 6 10 4 0 61 17 67
2011 GS-05 39 22 28 6 6 0 0 61 11 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 36 15 15 8 0 0 61 23 37
2017 GS-05 25 50 13 6 6 0 0 75 13 16
2014 GS 42 21 19 7 10 2 0 64 17 53
2014 GS-02 30 20 40 0 10 0 0 50 10 10
2014 GS-05 27 27 18 9 18 0 0 55 27 11
2014 GS-06 70 20 0 0 10 0 0 90 10 10
2011 GS 27 33 17 11 12 0 0 61 23 66
2011 GS-05 41 35 18 6 0 0 0 76 6 17
2008 GS 18 43 7 14 9 9 0 68 25 44
2008 GS-04 15 31 15 15 8 15 0 55 27 13
2008 GS-05 8 42 8 17 17 8 0 55 36 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 43 6 15 11 6 0 66 28 37
2017 GS-05 19 56 0 19 6 0 0 75 25 16
2014 GS 40 25 13 8 11 4 0 67 20 53
2014 GS-02 40 10 30 10 10 0 0 50 20 10
2014 GS-05 9 45 9 9 27 0 0 55 36 11
2014 GS-06 80 10 0 0 10 0 0 90 10 10
2011 GS 16 39 15 16 10 3 0 57 28 67
2011 GS-05 22 33 28 17 0 0 0 56 17 18
2008 GS 7 36 11 27 16 2 0 44 44 44
2008 GS-04 8 23 15 38 15 0 0 31 54 13
2008 GS-05 0 33 17 8 33 8 0 36 45 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 22 25 15 11 21 6 0 50 34 37
2017 GS-05 19 38 13 13 13 6 0 60 27 16
2014 GS 36 25 13 7 17 2 0 62 24 53
2014 GS-02 40 10 30 0 20 0 0 50 20 10
2014 GS-05 18 36 18 0 27 0 0 55 27 11
2014 GS-06 70 10 10 0 10 0 0 80 10 10
2011 GS 17 24 17 15 23 5 0 43 40 66
2011 GS-05 18 18 24 24 12 6 0 38 38 17
2008 GS 14 16 18 25 16 11 0 33 46 44
2008 GS-04 15 15 8 8 31 23 0 40 50 13
2008 GS-05 0 8 42 33 17 0 0 8 50 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 35 17 11 15 0 3 56 27 37
2017 GS-05 19 38 25 19 0 0 0 56 19 16
2014 GS 38 27 11 9 15 0 0 65 24 53
2014 GS-02 30 20 40 0 10 0 0 50 10 10
2014 GS-05 18 45 0 9 27 0 0 64 36 11
2014 GS-06 80 0 10 0 10 0 0 80 10 10
2011 GS 15 31 18 19 13 3 0 48 34 67
2011 GS-05 17 33 28 17 0 6 0 53 18 18
2008 GS 16 32 23 14 14 2 0 49 28 44
2008 GS-04 8 31 23 15 15 8 0 42 33 13
2008 GS-05 8 33 25 8 25 0 0 42 33 12
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 39 32 11 4 14 0 0 71 18 37
2017 GS-05 38 44 13 0 6 0 0 81 6 16
2014 GS 35 29 19 5 12 0 0 64 17 52
2014 GS-05 18 45 9 0 27 0 0 64 27 11
2014 GS-06 50 30 10 0 10 0 0 80 10 10
2011 GS 20 39 18 15 6 0 2 60 22 66
2011 GS-05 33 39 11 6 6 0 6 76 12 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 36 6 8 8 0 0 78 16 37
2017 GS-05 25 63 6 0 6 0 0 88 6 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 3 34 20 24 12 6 3 40 39 37
2017 GS-05 6 38 25 6 6 13 6 54 15 16
2014 GS 21 29 17 19 14 0 0 49 33 53
2014 GS-02 10 30 40 0 20 0 0 40 20 10
2014 GS-05 9 45 9 9 27 0 0 55 36 11
2014 GS-06 40 30 10 10 10 0 0 70 20 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 25 18 14 12 0 0 56 26 37
2017 GS-05 31 38 13 19 0 0 0 69 19 16
2014 GS 33 40 12 6 10 0 0 73 16 52
2014 GS-02 30 40 0 10 20 0 0 70 30 10
2014 GS-05 27 36 18 0 18 0 0 64 18 11
2014 GS-06 50 40 0 10 0 0 0 90 10 10
2011 GS 27 34 24 10 4 0 0 61 15 67
2011 GS-05 28 44 22 0 6 0 0 72 6 18
2008 GS 27 41 11 11 7 2 0 70 19 44
2008 GS-04 31 38 8 23 0 0 0 69 23 13
2008 GS-05 33 42 8 8 8 0 0 75 17 12

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 GS 36 27 27 9 0 0 0 64 9 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 28 20 15 7 0 0 59 22 37
2017 GS-05 38 25 31 6 0 0 0 63 6 16
2014 GS 30 32 17 9 11 0 0 63 20 53
2014 GS-02 30 30 10 10 20 0 0 60 30 10
2014 GS-05 18 55 18 0 9 0 0 73 9 11
2014 GS-06 50 10 30 0 10 0 0 60 10 10
2011 GS 15 37 24 10 10 1 1 54 22 67
2011 GS-05 11 61 17 6 0 6 0 76 6 18
2008 GS 9 35 23 21 7 2 2 46 29 43
2008 GS-04 8 46 15 23 8 0 0 54 31 13
2008 GS-05 0 50 33 0 8 0 8 55 9 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 28 35 8 6 12 11 0 71 20 37
2017 GS-05 31 50 6 0 0 13 0 93 0 16
2014 GS 34 21 21 7 13 4 0 57 21 53
2014 GS-02 20 20 30 20 10 0 0 40 30 10
2014 GS-05 9 36 18 9 27 0 0 45 36 11
2014 GS-06 70 20 0 0 10 0 0 90 10 10
2011 GS 19 21 27 12 15 6 0 43 29 67
2011 GS-05 33 22 17 22 0 6 0 59 24 18
2008 GS 12 23 19 23 12 9 2 39 39 43
2008 GS-04 23 15 23 23 0 15 0 45 27 13
2008 GS-05 0 25 33 17 17 0 8 27 36 12

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 38 9 14 8 0 0 68 22 37
2017 GS-05 38 38 13 6 6 0 0 75 13 16
2014 GS 40 37 8 4 11 0 0 77 15 53
2014 GS-02 40 40 20 0 0 0 0 80 0 10
2014 GS-05 18 36 18 0 27 0 0 55 27 11
2014 GS-06 50 40 0 10 0 0 0 90 10 10
2011 GS 25 40 15 7 7 1 3 69 16 67
2011 GS-05 44 33 17 0 6 0 0 78 6 18
2008 GS 25 34 11 11 16 0 2 60 28 44
2008 GS-04 15 46 0 23 15 0 0 62 38 13
2008 GS-05 17 33 17 8 25 0 0 50 33 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 47 25 17 6 6 0 0 72 11 37
2017 GS-05 38 31 19 13 0 0 0 69 13 16
2014 GS 46 32 9 6 8 0 0 78 13 53
2014 GS-02 40 30 10 10 10 0 0 70 20 10
2014 GS-05 18 45 18 0 18 0 0 64 18 11
2014 GS-06 70 20 0 10 0 0 0 90 10 10
2011 GS 36 41 15 2 3 3 0 80 5 66
2011 GS-05 33 50 17 0 0 0 0 83 0 18
2008 GS 32 43 14 5 5 0 2 77 9 44
2008 GS-04 8 69 15 0 8 0 0 77 8 13
2008 GS-05 0 67 8 8 8 0 8 73 18 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 56 25 11 6 3 0 0 80 8 37
2017 GS-05 50 31 6 13 0 0 0 81 13 16
2014 GS 57 23 7 8 6 0 0 80 13 53
2014 GS-02 20 30 20 20 10 0 0 50 30 10
2014 GS-05 64 18 0 9 9 0 0 82 18 11
2014 GS-06 70 20 10 0 0 0 0 90 0 10
2011 GS 55 28 9 3 3 1 0 85 6 67
2011 GS-05 39 44 17 0 0 0 0 83 0 18
2008 GS 43 41 11 5 0 0 0 84 5 44
2008 GS-04 31 46 15 8 0 0 0 77 8 13
2008 GS-05 17 58 25 0 0 0 0 75 0 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 17 34 22 8 16 3 0 52 25 37
2017 GS-05 13 38 31 6 6 6 0 53 13 16
2014 GS 30 27 18 6 19 0 0 57 25 53
2014 GS-02 30 30 10 20 10 0 0 60 30 10
2014 GS-05 18 18 27 0 36 0 0 36 36 11
2014 GS-06 60 20 10 0 10 0 0 80 10 10
2011 GS 17 27 33 5 12 5 2 47 18 66
2011 GS-05 24 18 41 6 6 6 0 44 13 17
2008 GS 11 20 25 14 27 2 0 33 42 44
2008 GS-04 8 15 31 0 46 0 0 23 46 13
2008 GS-05 0 17 33 33 17 0 0 17 50 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 14 20 22 17 19 6 3 37 39 37
2017 GS-05 13 6 31 25 13 13 0 21 43 16
2014 GS 30 25 11 7 21 4 2 58 29 53
2014 GS-02 40 40 10 0 10 0 0 80 10 10
2014 GS-05 18 18 18 9 36 0 0 36 45 11
2014 GS-06 70 10 0 0 10 10 0 89 11 10
2011 GS 13 24 19 12 22 6 3 41 38 67
2011 GS-05 17 22 17 22 17 6 0 41 41 18
2008 GS 7 26 19 14 28 7 0 35 45 43
2008 GS-04 0 38 8 23 31 0 0 38 54 13
2008 GS-05 0 25 25 8 33 8 0 27 45 12

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 33 33 17 9 9 0 0 65 18 35
2017 GS-05 31 38 25 0 6 0 0 69 6 16
2014 GS 33 37 6 17 8 0 0 70 24 52
2014 GS-02 10 60 20 10 0 0 0 70 10 10
2014 GS-05 27 27 0 18 27 0 0 55 45 11
2014 GS-06 50 40 0 10 0 0 0 90 10 10
2011 GS 27 48 7 9 6 1 1 77 15 67
2011 GS-05 33 39 11 11 0 0 6 76 12 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 32 16 9 9 0 0 65 18 34
2017 GS-05 27 47 27 0 0 0 0 73 0 15
2014 GS 41 37 7 6 10 0 0 78 16 52
2014 GS-02 40 50 10 0 0 0 0 90 0 10
2014 GS-05 27 36 0 9 27 0 0 64 36 11
2014 GS-06 50 40 0 0 10 0 0 90 10 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 34 22 3 3 0 0 72 6 35
2017 GS-05 38 38 25 0 0 0 0 75 0 16
2014 GS 35 33 13 8 12 0 0 68 19 52
2014 GS-02 20 30 20 20 10 0 0 50 30 10
2014 GS-05 27 36 0 9 27 0 0 64 36 11
2014 GS-06 50 40 10 0 0 0 0 90 0 10
2011 GS 36 36 12 9 5 0 2 74 14 66
2011 GS-05 41 35 12 6 6 0 0 76 12 17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 28 31 22 3 16 0 0 59 19 37
2017 GS-05 31 44 25 0 0 0 0 75 0 16

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 32 8 6 12 0 0 74 18 37
2017 GS-05 44 44 13 0 0 0 0 88 0 16
2014 GS 40 32 10 8 11 0 0 71 19 53
2014 GS-02 10 40 20 20 10 0 0 50 30 10
2014 GS-05 18 36 18 9 18 0 0 55 27 11
2014 GS-06 60 30 0 0 10 0 0 90 10 10
2011 GS 29 40 17 8 6 0 0 69 14 65
2011 GS-05 39 50 11 0 0 0 0 89 0 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 53 21 6 6 10 0 6 78 16 37
2017 GS-05 50 38 13 0 0 0 0 88 0 16
2014 GS 49 19 10 5 11 2 4 73 17 53
2014 GS-02 60 10 20 0 0 10 0 78 0 10
2014 GS-05 55 18 0 0 18 0 9 80 20 11
2014 GS-06 60 30 0 0 10 0 0 90 10 10
2011 GS 32 23 14 14 9 3 6 60 25 66
2011 GS-05 33 22 28 0 17 0 0 56 17 18
2008 GS 41 11 18 9 7 2 11 61 18 44
2008 GS-04 46 23 8 8 15 0 0 69 23 13
2008 GS-05 25 17 25 8 8 8 8 50 20 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 37 35 17 8 0 0 3 74 9 37
2017 GS-05 25 44 25 6 0 0 0 69 6 16
2014 GS 43 22 25 6 4 0 0 65 10 51
2014 GS-02 50 10 40 0 0 0 0 60 0 10
2014 GS-05 27 18 18 18 18 0 0 45 36 11
2011 GS 49 27 16 4 1 1 0 77 6 67
2011 GS-05 50 17 33 0 0 0 0 67 0 18
2008 GS 30 41 27 2 0 0 0 70 2 44
2008 GS-04 23 54 23 0 0 0 0 77 0 13
2008 GS-05 8 42 50 0 0 0 0 50 0 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 18 20 6 12 0 3 62 18 37
2017 GS-05 50 31 6 6 0 0 6 87 7 16
2014 GS 33 29 11 8 11 0 8 67 21 53
2014 GS-02 30 20 30 0 0 0 20 63 0 10
2014 GS-05 18 27 18 0 27 0 9 50 30 11
2014 GS-06 70 30 0 0 0 0 0 100 0 10
2011 GS 25 25 22 6 15 1 4 54 22 67
2011 GS-05 33 28 22 6 6 0 6 65 12 18

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 GS 13 59 28 37
2017 GS-05 19 44 38 16
2014 GS 28 44 29 53
2014 GS-02 40 20 40 10
2014 GS-05 55 36 9 11
2014 GS-06 10 70 20 10
2011 GS 18 52 30 67
2011 GS-05 6 56 39 18

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 GS 27 4 55 7 9999 7 15
2011 GS 18 36 18 27 9999 0 11
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 59 29 10 3 0 0 0 88 3 37
2017 GS-05 44 50 6 0 0 0 0 94 0 16
2014 GS 63 28 6 0 4 0 0 90 4 53
2014 GS-02 60 20 10 0 10 0 0 80 10 10
2014 GS-05 55 27 9 0 9 0 0 82 9 11
2014 GS-06 80 20 0 0 0 0 0 100 0 10
2011 GS 41 44 8 6 2 0 0 85 8 66
2011 GS-05 44 50 6 0 0 0 0 94 0 18
2008 GS 56 35 7 2 0 0 0 91 2 43
2008 GS-04 42 50 8 0 0 0 0 92 0 12
2008 GS-05 42 50 0 8 0 0 0 92 8 12

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 26 14 7 11 0 0 68 18 37
2017 GS-05 38 38 19 6 0 0 0 75 6 16
2014 GS 36 43 11 0 6 4 0 82 6 53
2014 GS-02 40 30 20 0 10 0 0 70 10 10
2014 GS-05 27 36 18 0 9 9 0 70 10 11
2014 GS-06 60 40 0 0 0 0 0 100 0 10
2011 GS 22 30 28 7 9 3 0 54 17 67
2011 GS-05 22 33 33 6 0 6 0 59 6 18

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 3 26 43 14 11 0 3 26 30 37
2017 GS-05 0 25 38 19 19 0 0 38 25 16
2014 GS 17 26 23 25 8 0 2 33 44 53
2014 GS-02 20 30 40 10 0 0 0 10 50 10
2014 GS-05 18 27 18 27 9 0 0 36 45 11
2014 GS-06 20 20 20 40 0 0 0 40 40 10
2011 GS 8 34 22 20 8 5 5 31 46 65
2011 GS-05 0 39 11 22 11 11 6 40 47 18
2008 GS 7 28 40 12 9 0 5 22 37 43
2008 GS-04 0 31 38 23 8 0 0 31 31 13
2008 GS-05 0 42 42 17 0 0 0 17 42 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 11 8 27 25 20 3 6 49 21 37
2017 GS-05 6 6 31 31 19 6 0 53 13 16
2014 GS 19 22 16 21 17 4 0 40 44 52
2014 GS-05 18 18 27 18 9 9 0 30 40 11
2014 GS-06 30 30 0 30 10 0 0 40 60 10
2011 GS 11 23 29 18 9 8 2 31 37 65
2011 GS-05 0 29 18 29 6 18 0 43 36 17
2008 GS 10 31 17 24 12 5 2 38 44 42
2008 GS-04 8 23 23 23 15 8 0 42 33 13
2008 GS-05 17 25 0 50 8 0 0 58 42 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 12 8 47 15 8 0 8 25 23 37
2017 GS-05 13 6 50 19 6 0 6 27 20 16
2014 GS 12 19 28 16 16 10 0 35 34 51
2014 GS-02 10 20 30 10 20 10 0 33 33 10
2014 GS-05 18 36 27 9 0 9 0 10 60 11
2014 GS-06 20 10 30 10 0 30 0 14 43 10
2011 GS 14 14 29 21 6 8 9 33 33 66
2011 GS-05 6 11 39 17 6 11 11 29 21 18
2008 GS 15 27 37 10 5 5 2 16 45 41
2008 GS-04 15 23 46 15 0 0 0 15 38 13
2008 GS-05 0 36 55 9 0 0 0 9 36 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 8 8 29 29 22 0 3 53 17 37
2017 GS-05 6 6 25 31 31 0 0 63 13 16
2014 GS 16 10 30 21 21 2 0 43 26 52
2014 GS-05 18 9 27 18 18 9 0 40 30 11
2014 GS-06 20 0 40 20 20 0 0 40 20 10
2011 GS 5 8 35 34 14 3 2 50 13 65
2011 GS-05 6 6 39 22 22 6 0 47 12 18
2008 GS 5 12 40 31 7 0 5 40 18 42
2008 GS-04 0 15 46 38 0 0 0 38 15 13
2008 GS-05 8 0 50 42 0 0 0 42 8 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 14 26 17 17 0 8 37 35 37
2017 GS-05 13 13 25 19 19 0 13 43 29 16
2014 GS 18 25 32 10 15 0 0 25 43 53
2014 GS-02 20 20 30 10 20 0 0 30 40 10
2014 GS-05 27 9 45 0 18 0 0 18 36 11
2014 GS-06 10 20 30 30 10 0 0 40 30 10
2011 GS 21 20 26 18 11 3 2 30 43 66
2011 GS-05 6 22 28 22 17 6 0 41 29 18
2008 GS 16 23 32 18 5 2 5 24 41 44
2008 GS-04 15 31 38 15 0 0 0 15 46 13
2008 GS-05 8 17 25 42 0 8 0 45 27 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 7 17 20 23 28 0 6 54 25 37
2017 GS-05 0 19 13 31 31 0 6 67 20 16
2014 GS 17 15 16 17 21 4 10 45 37 52
2014 GS-05 9 9 18 36 18 0 9 60 20 11
2014 GS-06 20 10 20 20 10 0 20 38 38 10
2011 GS 6 12 27 27 17 6 5 49 20 66
2011 GS-05 0 6 28 44 11 11 0 63 6 18
2008 GS 19 14 16 30 14 5 2 48 35 43
2008 GS-04 0 31 23 31 8 8 0 42 33 13
2008 GS-05 33 8 8 42 8 0 0 50 42 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 11 22 26 14 3 8 45 30 37
2017 GS-05 6 13 25 25 19 0 13 50 21 16
2014 GS 17 14 34 15 17 2 0 33 32 53
2014 GS-02 20 20 10 20 20 10 0 44 44 10
2014 GS-05 18 18 45 9 9 0 0 18 36 11
2014 GS-06 20 0 40 30 10 0 0 40 20 10

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 28 14 10 12 0 0 64 22 37
2017 GS-05 38 50 13 0 0 0 0 88 0 16
2014 GS 48 15 10 13 15 0 0 63 28 53
2014 GS-02 30 20 20 20 10 0 0 50 30 10
2014 GS-05 36 27 0 0 36 0 0 64 36 11
2014 GS-06 60 0 20 10 10 0 0 60 20 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 36 12 7 8 0 0 73 15 37
2017 GS-05 44 50 6 0 0 0 0 94 0 16
2014 GS 36 39 19 4 2 0 0 75 6 53
2014 GS-02 30 50 20 0 0 0 0 80 0 10
2014 GS-05 18 36 36 0 9 0 0 55 9 11
2014 GS-06 60 20 10 10 0 0 0 80 10 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 17 20 11 8 0 0 61 19 37
2017 GS-05 50 19 25 6 0 0 0 69 6 16
2014 GS 53 33 10 2 0 2 0 88 2 53
2014 GS-02 50 20 20 0 0 10 0 78 0 10
2014 GS-05 36 36 27 0 0 0 0 73 0 11
2014 GS-06 70 30 0 0 0 0 0 100 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 40 8 9 6 0 0 77 15 37
2017 GS-05 25 63 6 6 0 0 0 88 6 16
2014 GS 59 30 6 2 2 0 2 90 4 53
2014 GS-02 60 20 0 10 0 0 10 89 11 10
2014 GS-05 45 27 18 0 9 0 0 73 9 11
2014 GS-06 70 30 0 0 0 0 0 100 0 10
2011 GS 31 37 18 3 6 4 0 72 9 67
2011 GS-05 33 50 11 0 0 6 0 88 0 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 31 13 0 11 0 0 75 11 37
2017 GS-05 50 44 6 0 0 0 0 94 0 16
2014 GS 57 32 8 0 4 0 0 89 4 53
2014 GS-02 40 60 0 0 0 0 0 100 0 10
2014 GS-05 45 9 27 0 18 0 0 55 18 11
2014 GS-06 80 20 0 0 0 0 0 100 0 10
2011 GS 42 30 18 9 1 0 0 72 10 67
2011 GS-05 44 44 11 0 0 0 0 89 0 18
2008 GS 30 41 11 7 11 0 0 70 18 44
2008 GS-04 38 38 15 0 8 0 0 77 8 13
2008 GS-05 17 33 25 17 8 0 0 50 25 12

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 39 17 4 21 0 0 59 25 37
2017 GS-05 25 50 25 0 0 0 0 75 0 16
2014 GS 32 30 11 6 19 0 2 63 25 53
2014 GS-02 30 0 40 10 10 0 10 33 22 10
2014 GS-05 9 55 0 0 36 0 0 64 36 11
2014 GS-06 60 10 10 10 10 0 0 70 20 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 56 25 7 4 3 3 3 86 7 37
2017 GS-05 56 31 6 0 0 0 6 93 0 16
2014 GS 48 38 8 3 2 2 0 87 5 53
2014 GS-02 40 40 10 0 0 10 0 89 0 10
2014 GS-05 27 45 9 9 9 0 0 73 18 11
2014 GS-06 60 40 0 0 0 0 0 100 0 10
2011 GS 33 40 18 3 3 1 1 75 6 67
2011 GS-05 44 28 22 0 0 0 6 76 0 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 26 11 4 14 8 0 68 19 37
2017 GS-05 38 31 13 0 6 13 0 79 7 16
2014 GS 51 20 11 8 10 0 0 71 17 53
2014 GS-02 30 20 30 10 10 0 0 50 20 10
2014 GS-05 55 9 9 0 27 0 0 64 27 11
2014 GS-06 80 10 0 10 0 0 0 90 10 10
2011 GS 32 30 17 6 11 5 0 65 17 66
2011 GS-05 33 44 11 0 11 0 0 78 11 18
2008 GS 23 36 11 5 18 5 2 63 24 44
2008 GS-04 38 31 8 0 23 0 0 69 23 13
2008 GS-05 8 42 17 8 17 8 0 55 27 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 25 29 6 9 3 3 53 16 37
2017 GS-05 25 19 38 6 6 0 6 47 13 16
2014 GS 34 32 13 3 10 8 0 72 14 53
2014 GS-02 20 40 10 0 10 20 0 75 13 10
2014 GS-05 36 18 9 0 27 9 0 60 30 11
2014 GS-06 60 30 10 0 0 0 0 90 0 10
2011 GS 15 30 30 12 9 3 1 47 22 67
2011 GS-05 11 39 28 6 11 0 6 53 18 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 30 11 11 24 0 3 52 37 36
2017 GS-05 25 44 19 6 6 0 0 69 13 16
2014 GS 36 13 19 14 13 4 0 51 29 53
2014 GS-02 20 0 40 10 20 10 0 22 33 10
2014 GS-05 36 27 9 0 27 0 0 64 27 11
2014 GS-06 70 10 10 10 0 0 0 80 10 10
2011 GS 13 40 13 7 19 6 0 57 29 67
2011 GS-05 11 56 11 11 11 0 0 67 22 18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 36 3 12 3 0 0 82 15 37
2017 GS-05 31 56 6 0 6 0 0 88 6 16
2014 GS 57 30 0 8 6 0 0 87 13 53
2014 GS-02 40 50 0 0 10 0 0 90 10 10
2014 GS-05 36 27 0 27 9 0 0 64 36 11
2014 GS-06 60 30 0 10 0 0 0 90 10 10
2011 GS 33 52 5 8 3 0 0 85 11 66
2011 GS-05 22 67 6 6 0 0 0 89 6 18
2008 GS 36 45 5 9 5 0 0 82 14 44
2008 GS-04 31 54 0 8 8 0 0 85 15 13
2008 GS-05 17 50 8 17 8 0 0 67 25 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 37 35 8 17 3 0 0 72 20 37
2017 GS-05 44 38 6 13 0 0 0 81 13 16
2014 GS 46 28 4 11 11 0 0 73 23 53
2014 GS-02 30 60 0 10 0 0 0 90 10 10
2014 GS-05 9 27 18 0 45 0 0 36 45 11
2014 GS-06 70 10 0 20 0 0 0 80 20 10
2011 GS 24 47 12 11 5 0 2 72 15 66
2011 GS-05 24 47 18 0 12 0 0 71 12 17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 53 22 8 8 8 0 0 75 17 37
2017 GS-05 56 13 13 13 6 0 0 69 19 16
2014 GS 51 32 8 4 6 0 0 83 10 53
2014 GS-02 50 30 10 10 0 0 0 80 10 10
2014 GS-05 36 27 9 9 18 0 0 64 27 11
2014 GS-06 60 20 10 0 10 0 0 80 10 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 75 11 6 3 0 3 3 91 3 37
2017 GS-05 81 19 0 0 0 0 0 100 0 16
2014 GS 61 32 3 2 2 0 0 93 4 53
2014 GS-02 40 40 10 10 0 0 0 80 10 10
2014 GS-05 45 45 0 0 9 0 0 91 9 11
2014 GS-06 80 20 0 0 0 0 0 100 0 10
2011 GS 70 21 5 2 3 0 0 91 5 66
2011 GS-05 72 17 6 0 6 0 0 89 6 18
2008 GS 61 16 7 2 5 2 7 85 8 44
2008 GS-04 62 15 8 0 8 0 8 83 8 13
2008 GS-05 50 8 17 8 8 8 0 64 18 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 78 8 6 3 0 3 3 91 3 37
2017 GS-05 81 13 0 6 0 0 0 94 6 16
2014 GS 65 21 5 2 6 2 0 87 8 53
2014 GS-02 60 30 10 0 0 0 0 90 0 10
2014 GS-05 36 36 0 0 27 0 0 73 27 11
2014 GS-06 70 10 10 0 0 10 0 89 0 10
2011 GS 71 14 3 6 3 0 3 88 9 66
2011 GS-05 72 11 0 17 0 0 0 83 17 18
2008 GS 64 16 5 2 9 0 5 83 12 44
2008 GS-04 62 15 8 0 8 0 8 83 8 13
2008 GS-05 58 17 0 8 17 0 0 75 25 12

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 69 11 3 6 0 0 11 91 6 37
2017 GS-05 75 13 6 6 0 0 0 88 6 16
2014 GS 61 15 13 4 2 2 4 81 6 53
2014 GS-02 50 10 20 10 0 10 0 67 11 10
2014 GS-05 55 27 0 9 9 0 0 82 18 11
2014 GS-06 80 0 20 0 0 0 0 80 0 10
2011 GS 67 16 1 0 6 0 9 92 7 67
2011 GS-05 61 17 6 0 6 0 11 88 6 18
2008 GS 51 16 9 0 14 0 9 74 15 43
2008 GS-04 67 8 0 0 8 0 17 90 10 12
2008 GS-05 33 25 17 0 25 0 0 58 25 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 71 8 3 7 6 0 6 84 13 37
2017 GS-05 88 6 0 6 0 0 0 94 6 16
2014 GS 68 13 13 0 2 0 4 85 2 53
2014 GS-02 70 10 20 0 0 0 0 80 0 10
2014 GS-05 82 18 0 0 0 0 0 100 0 11
2014 GS-06 80 20 0 0 0 0 0 100 0 10
2011 GS 73 15 1 0 3 1 6 95 3 67
2011 GS-05 72 17 0 0 0 0 11 100 0 18
2008 GS 63 12 0 5 9 0 12 84 16 43
2008 GS-04 62 8 0 8 8 0 15 82 18 13
2008 GS-05 50 17 0 8 8 0 17 80 20 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 57 12 6 6 0 3 17 86 7 37
2017 GS-05 69 6 6 6 0 6 6 86 7 16
2014 GS 55 15 13 0 6 4 7 79 6 53
2014 GS-02 60 20 10 0 10 0 0 80 10 10
2014 GS-05 45 18 18 0 9 9 0 70 10 11
2014 GS-06 60 10 20 0 0 0 10 78 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 71 8 8 4 0 0 8 86 4 37
2017 GS-05 75 13 13 0 0 0 0 88 0 16
2014 GS 57 21 10 2 2 4 5 85 4 53
2014 GS-02 70 10 20 0 0 0 0 80 0 10
2014 GS-05 45 18 18 9 0 9 0 70 10 11
2014 GS-06 60 20 0 0 10 0 10 89 11 10
2011 GS 60 15 12 3 1 1 7 82 5 67
2011 GS-05 61 22 11 6 0 0 0 83 6 18
2008 GS 58 21 12 0 0 0 9 87 0 43
2008 GS-04 69 8 8 0 0 0 15 91 0 13
2008 GS-05 42 33 25 0 0 0 0 75 0 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 24 76 37
2014 GS 23 77 53

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 GS 83 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 GS 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 GS 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 GS 0 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2014 GS 50 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2014 GS 67 12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2014 GS 42 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 GS 42 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 GS 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2014 GS 42 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 GS 50 12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 GS 42 12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 GS 0 12

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 GS 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 GS 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 GS 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 GS 0 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 GS 0 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 GS 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 GS 60 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 28 22 14 8 12 3 12 59 24 37
2017 GS-05 25 25 25 0 0 6 19 67 0 16
2014 GS 38 23 20 6 6 4 4 66 12 53
2014 GS-02 30 40 10 10 0 10 0 78 11 10
2014 GS-05 27 27 18 0 18 0 9 60 20 11
2014 GS-06 70 10 10 10 0 0 0 80 10 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 21 15 8 11 0 3 65 20 37
2017 GS-05 44 25 25 6 0 0 0 69 6 16
2014 GS 46 27 16 6 6 0 0 72 11 53
2014 GS-02 40 30 20 0 10 0 0 70 10 10
2014 GS-05 36 27 18 0 18 0 0 64 18 11
2014 GS-06 70 20 0 10 0 0 0 90 10 10
2011 GS 36 28 16 9 6 4 0 67 16 67
2011 GS-05 39 28 11 6 11 6 0 71 18 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS-05 0 100 16
2014 GS 12 88 52

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 22 14 6 10 11 7 65 19 37
2017 GS-05 38 19 13 6 0 13 13 75 8 16
2014 GS 36 29 16 2 2 11 4 76 4 53
2014 GS-02 20 50 20 0 0 10 0 78 0 10
2014 GS-05 27 18 27 0 9 9 9 56 11 11
2014 GS-06 60 20 10 10 0 0 0 80 10 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 22 15 0 12 6 3 70 14 37
2017 GS-05 50 19 19 0 6 6 0 73 7 16
2014 GS 46 30 18 0 2 2 2 79 2 53
2014 GS-02 50 30 20 0 0 0 0 80 0 10
2014 GS-05 27 27 27 0 9 0 9 60 10 11
2014 GS-06 60 20 20 0 0 0 0 80 0 10
2011 GS 40 30 15 1 4 9 0 77 7 67
2011 GS-05 33 44 17 0 0 6 0 82 0 18

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 20 80 37
2014 GS 13 87 53

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 17 52 15 8 8 0 0 68 17 37
2017 GS-05 13 50 6 13 19 0 0 63 31 16
2014 GS 32 49 9 4 0 4 2 87 4 53
2014 GS-02 20 40 20 10 0 10 0 67 11 10
2014 GS-05 27 64 9 0 0 0 0 91 0 11
2014 GS-06 50 40 10 0 0 0 0 90 0 10
2011 GS 19 51 7 10 6 4 1 75 17 67
2011 GS-05 17 67 6 6 0 6 0 88 6 18
2008 GS 32 41 9 14 5 0 0 73 18 44
2008 GS-04 15 54 8 15 8 0 0 69 23 13
2008 GS-05 25 33 8 25 8 0 0 58 33 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 8 20 29 8 11 20 4 36 25 37
2017 GS-05 6 25 25 6 6 31 0 45 18 16
2014 GS 19 32 19 5 8 10 8 62 15 53
2014 GS-02 20 10 20 10 10 30 0 43 29 10
2014 GS-05 9 36 27 0 18 0 9 50 20 11
2014 GS-06 30 40 20 0 0 10 0 78 0 10
2011 GS 10 27 27 7 12 10 6 45 23 67
2011 GS-05 11 22 33 6 11 11 6 40 20 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 28 10 6 12 11 0 69 20 37
2017 GS-05 50 31 6 6 0 6 0 87 7 16
2014 GS 34 32 16 4 8 4 2 71 12 53
2014 GS-02 20 30 30 20 0 0 0 50 20 10
2014 GS-05 27 36 18 0 18 0 0 64 18 11
2014 GS-06 60 40 0 0 0 0 0 100 0 10
2011 GS 30 28 24 3 1 10 3 67 5 67
2011 GS-05 33 33 22 0 0 11 0 75 0 18
2008 GS 34 39 14 5 5 5 0 76 10 44
2008 GS-04 46 54 0 0 0 0 0 100 0 13
2008 GS-05 17 50 8 8 8 8 0 73 18 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 26 29 15 9 9 13 0 63 20 36
2017 GS-05 38 31 19 6 0 6 0 73 7 16
2014 GS 36 29 20 4 4 6 2 70 8 53
2014 GS-02 20 10 40 20 10 0 0 30 30 10
2014 GS-05 18 45 27 0 9 0 0 64 9 11
2014 GS-06 70 30 0 0 0 0 0 100 0 10
2011 GS 23 35 15 3 5 17 3 72 9 66
2011 GS-05 22 56 11 0 0 11 0 88 0 18
2008 GS 36 34 14 9 2 5 0 74 12 44
2008 GS-04 31 54 0 0 0 15 0 100 0 13
2008 GS-05 17 33 25 17 8 0 0 50 25 12
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 43 34 6 7 11 0 0 77 18 37
2017 GS-05 44 56 0 0 0 0 0 100 0 16

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 47 24 11 4 14 0 0 71 18 37
2017 GS-05 50 38 13 0 0 0 0 88 0 16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 39 14 0 11 0 0 75 11 37
2017 GS-05 44 44 13 0 0 0 0 88 0 16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 42 14 15 9 0 0 61 25 37
2017 GS-05 19 56 19 6 0 0 0 75 6 16

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 23 25 14 22 15 0 0 48 38 37
2017 GS-05 31 38 13 13 6 0 0 69 19 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 21 32 11 6 0 0 51 17 37
2017 GS-05 44 13 31 6 6 0 0 56 13 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 23 18 17 0 0 6 63 18 37
2017 GS-05 56 13 13 13 0 0 6 73 13 16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 21 28 14 12 0 0 46 26 37
2017 GS-05 31 31 19 13 6 0 0 63 19 16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 57 28 9 0 0 0 6 90 0 37
2017 GS-05 75 25 0 0 0 0 0 100 0 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 47 26 15 8 3 0 0 74 11 37
2017 GS-05 56 25 13 6 0 0 0 81 6 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 25 17 13 8 0 6 59 23 37
2017 GS-05 44 31 19 6 0 0 0 75 6 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 15 31 12 6 0 3 50 18 37
2017 GS-05 44 25 25 6 0 0 0 69 6 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 28 34 17 12 4 0 6 65 17 37
2017 GS-05 38 44 13 6 0 0 0 81 6 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 32 14 6 4 0 6 74 11 36
2017 GS-05 50 38 6 6 0 0 0 88 6 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 26 17 6 3 0 0 75 8 37
2017 GS-05 50 25 19 6 0 0 0 75 6 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 61 22 6 6 3 0 3 86 9 37
2017 GS-05 75 19 0 0 0 0 6 100 0 16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 35 14 0 3 0 0 83 3 36
2017 GS-05 56 31 13 0 0 0 0 88 0 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 47 24 12 8 6 0 3 73 14 37
2017 GS-05 69 13 13 0 0 0 6 87 0 16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 17 8 1 0 0 25 87 2 37
2017 GS-05 56 13 6 0 0 0 25 92 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 56 29 6 0 0 0 9 94 0 35
2017 GS-05 63 25 6 0 0 0 6 93 0 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 65 14 3 7 0 6 6 89 8 37
2017 GS-05 88 6 0 0 0 6 0 100 0 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 39 0 4 3 0 8 93 7 37
2017 GS-05 44 44 0 6 6 0 0 88 13 16

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 39 25 6 11 0 0 59 17 37
2017 GS-05 38 31 19 6 6 0 0 69 13 16

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 17 9 29 25 17 0 3 43 27 37
2017 GS-05 13 0 31 31 25 0 0 56 13 16
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 24 27 9 14 3 3 21 79 36
2017 GS-05 13 19 38 13 13 6 0 13 87 16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 19 27
2017 GS-05 23 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 27 27
2017 GS-05 23 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 12 27
2017 GS-05 8 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 GS 56 27
2017 GS-05 46 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 GS 6 27
2017 GS-05 0 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 GS 34 27
2017 GS-05 38 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 GS 13 56 8 4 0 19 25
2017 GS-05 17 58 8 8 0 8 12

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 8 27 23 4 23 8 8 41 31 27
2017 GS-05 15 31 15 8 8 8 15 60 20 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 4 15 17 25 31 8 0 21 60 27
2017 GS-05 8 15 23 23 23 8 0 25 50 13
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