2017 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 42 8 4 1 0 0 87 6 831
2017 3 to 10 years in the federal public service 36 43 9 7 4 0 0 79 11 1774
2017 11 to 20 years in the federal public service 35 43 9 9 4 0 0 78 13 1432
2017 More than 20 years in the federal public service 45 41 8 4 3 0 0 85 6 752
2014 Less than 3 years in the federal public service 43 40 10 5 2 0 0 83 7 323
2014 3 to 10 years in the federal public service 33 43 11 8 5 0 0 76 12 1828
2014 11 to 20 years in the federal public service 36 45 9 6 5 0 0 80 11 1073
2014 More than 20 years in the federal public service 43 40 7 6 4 0 0 83 10 802
2011 Less than 3 years in the federal public service 43 38 10 6 3 0 0 81 9 719
2011 3 to 10 years in the federal public service 35 42 10 8 4 0 0 77 12 2499
2011 11 to 20 years in the federal public service 40 41 9 7 4 0 0 81 11 1025
2011 More than 20 years in the federal public service 44 39 8 5 3 0 0 83 9 1202
2008 Less than 3 years in the federal public service 39 38 12 6 5 0 0 77 11 780
2008 3 to 10 years in the federal public service 39 39 10 7 4 0 0 79 11 1327
2008 11 to 20 years in the federal public service 39 43 6 7 5 0 0 82 11 564
2008 More than 20 years in the federal public service 41 41 7 8 4 0 0 82 12 765

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 33 11 7 3 0 0 79 10 828
2017 3 to 10 years in the federal public service 33 36 13 11 8 0 0 69 19 1773
2017 11 to 20 years in the federal public service 30 38 12 11 10 0 0 68 20 1425
2017 More than 20 years in the federal public service 37 35 12 9 7 0 0 72 15 749

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 61 29 8 2 0 0 0 90 2 826
2017 3 to 10 years in the federal public service 57 32 8 2 1 0 0 89 4 1776
2017 11 to 20 years in the federal public service 59 32 5 2 1 0 0 91 3 1427
2017 More than 20 years in the federal public service 69 24 5 1 1 0 0 93 2 750
2014 Less than 3 years in the federal public service 78 18 3 1 1 0 0 95 1 323
2014 3 to 10 years in the federal public service 65 26 6 2 1 0 0 91 3 1827
2014 11 to 20 years in the federal public service 70 22 6 1 1 0 0 92 2 1073
2014 More than 20 years in the federal public service 76 19 3 1 1 0 0 95 2 799
2011 Less than 3 years in the federal public service 62 28 6 2 1 0 0 90 3 713
2011 3 to 10 years in the federal public service 63 28 6 2 1 0 0 92 3 2508
2011 11 to 20 years in the federal public service 70 23 4 1 1 0 0 94 2 1029
2011 More than 20 years in the federal public service 71 23 4 1 1 0 0 94 2 1204

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 53 37 6 2 1 0 0 90 3 824
2017 3 to 10 years in the federal public service 43 39 10 5 3 0 0 82 8 1772
2017 11 to 20 years in the federal public service 42 39 10 5 3 0 0 82 9 1429
2017 More than 20 years in the federal public service 56 33 6 4 1 0 0 89 5 747
2014 Less than 3 years in the federal public service 57 30 8 3 1 0 0 87 4 323
2014 3 to 10 years in the federal public service 43 39 10 5 3 0 0 82 8 1826
2014 11 to 20 years in the federal public service 45 38 8 5 3 0 0 83 9 1073
2014 More than 20 years in the federal public service 54 33 7 4 2 0 0 87 6 802
2011 Less than 3 years in the federal public service 49 36 8 4 3 0 0 85 6 719
2011 3 to 10 years in the federal public service 42 40 10 5 3 0 0 83 8 2507
2011 11 to 20 years in the federal public service 49 37 7 5 3 0 0 86 7 1027
2011 More than 20 years in the federal public service 48 39 7 4 3 0 0 87 6 1204
2008 Less than 3 years in the federal public service 46 38 8 4 3 0 0 85 7 781
2008 3 to 10 years in the federal public service 44 40 8 6 2 0 0 84 8 1336
2008 11 to 20 years in the federal public service 46 38 7 6 3 0 0 84 8 573
2008 More than 20 years in the federal public service 46 40 5 6 3 0 0 86 9 779

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 55 29 8 5 3 0 0 84 8 830
2017 3 to 10 years in the federal public service 38 33 15 8 6 0 0 71 14 1775
2017 11 to 20 years in the federal public service 32 34 17 9 8 1 0 67 17 1426
2017 More than 20 years in the federal public service 37 34 13 10 5 0 0 72 15 749
2014 Less than 3 years in the federal public service 51 32 10 5 3 0 0 82 8 323
2014 3 to 10 years in the federal public service 36 34 15 8 6 0 0 71 14 1829
2014 11 to 20 years in the federal public service 35 36 14 9 5 1 0 72 14 1072
2014 More than 20 years in the federal public service 38 34 13 8 6 1 0 73 14 801
2011 Less than 3 years in the federal public service 48 28 13 7 2 2 0 77 10 719
2011 3 to 10 years in the federal public service 30 37 17 9 6 1 0 67 16 2506
2011 11 to 20 years in the federal public service 30 35 18 10 6 1 0 65 17 1029
2011 More than 20 years in the federal public service 30 37 17 9 6 1 0 67 16 1206

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 28 7 5 3 1 0 85 8 830
2017 3 to 10 years in the federal public service 37 36 13 9 4 0 0 74 13 1779
2017 11 to 20 years in the federal public service 32 38 14 11 6 0 0 70 16 1433
2017 More than 20 years in the federal public service 37 35 14 9 5 0 0 72 14 752
2014 Less than 3 years in the federal public service 53 30 10 5 2 0 0 82 7 323
2014 3 to 10 years in the federal public service 35 36 15 9 5 0 0 71 14 1828
2014 11 to 20 years in the federal public service 35 38 13 9 5 0 0 73 14 1072
2014 More than 20 years in the federal public service 38 36 14 7 5 0 0 74 12 801
2011 Less than 3 years in the federal public service 46 32 11 7 3 1 0 79 10 718
2011 3 to 10 years in the federal public service 28 40 15 10 6 0 0 69 16 2495
2011 11 to 20 years in the federal public service 29 38 15 11 6 0 0 67 17 1028
2011 More than 20 years in the federal public service 30 39 14 10 6 0 0 70 16 1203
2008 Less than 3 years in the federal public service 44 36 10 5 3 1 0 81 9 782
2008 3 to 10 years in the federal public service 32 39 13 9 6 0 0 72 15 1341
2008 11 to 20 years in the federal public service 29 42 13 9 7 1 0 71 16 574
2008 More than 20 years in the federal public service 31 38 12 11 8 0 0 69 19 777

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 21 15 8 4 5 1 71 12 826
2017 3 to 10 years in the federal public service 39 24 15 10 8 3 1 65 19 1779
2017 11 to 20 years in the federal public service 35 27 15 11 8 3 0 65 19 1427
2017 More than 20 years in the federal public service 40 23 16 8 6 4 4 67 15 748
2014 Less than 3 years in the federal public service 48 19 14 9 5 5 0 70 15 323
2014 3 to 10 years in the federal public service 38 25 15 12 8 3 0 64 20 1827
2014 11 to 20 years in the federal public service 39 25 16 9 8 2 0 66 18 1072
2014 More than 20 years in the federal public service 44 23 14 8 6 3 1 70 15 802
2011 Less than 3 years in the federal public service 44 21 15 9 6 4 1 69 16 717
2011 3 to 10 years in the federal public service 32 26 15 13 10 3 0 60 24 2499
2011 11 to 20 years in the federal public service 37 24 14 11 10 3 0 63 22 1028
2011 More than 20 years in the federal public service 38 28 14 9 7 3 1 69 17 1200
2008 Less than 3 years in the federal public service 34 26 16 12 6 5 0 64 19 782
2008 3 to 10 years in the federal public service 30 28 15 13 9 4 0 61 23 1340
2008 11 to 20 years in the federal public service 32 26 16 11 10 5 0 61 23 573
2008 More than 20 years in the federal public service 37 29 12 9 9 4 1 69 19 779
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 25 8 5 2 3 0 84 8 830
2017 3 to 10 years in the federal public service 43 30 12 8 5 1 1 75 13 1780
2017 11 to 20 years in the federal public service 39 30 14 8 7 2 0 71 15 1429
2017 More than 20 years in the federal public service 46 28 11 5 5 2 2 77 11 754
2014 Less than 3 years in the federal public service 55 27 11 4 2 1 0 82 6 323
2014 3 to 10 years in the federal public service 42 30 11 8 6 2 1 75 14 1827
2014 11 to 20 years in the federal public service 43 31 11 6 6 2 1 76 13 1071
2014 More than 20 years in the federal public service 48 25 11 7 5 2 1 76 13 802
2011 Less than 3 years in the federal public service 50 28 9 6 3 2 1 81 10 717
2011 3 to 10 years in the federal public service 40 31 12 8 6 2 1 73 15 2503
2011 11 to 20 years in the federal public service 41 29 13 9 6 2 1 72 15 1026
2011 More than 20 years in the federal public service 43 29 12 8 5 2 0 74 14 1200
2008 Less than 3 years in the federal public service 48 27 8 7 6 4 1 78 13 784
2008 3 to 10 years in the federal public service 36 31 14 9 8 2 0 69 17 1338
2008 11 to 20 years in the federal public service 38 29 12 10 9 3 0 69 19 573
2008 More than 20 years in the federal public service 39 28 11 10 9 3 0 69 20 781

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 29 8 7 3 1 1 82 10 830
2017 3 to 10 years in the federal public service 43 31 10 9 6 1 0 75 15 1780
2017 11 to 20 years in the federal public service 35 36 10 9 8 1 0 72 18 1429
2017 More than 20 years in the federal public service 44 31 9 8 7 1 1 76 15 752
2014 Less than 3 years in the federal public service 49 28 13 5 3 2 0 78 9 323
2014 3 to 10 years in the federal public service 40 33 10 9 7 1 0 74 16 1827
2014 11 to 20 years in the federal public service 41 30 12 9 7 1 0 72 16 1073
2014 More than 20 years in the federal public service 42 30 10 10 7 0 1 73 17 802
2011 Less than 3 years in the federal public service 45 35 8 6 4 1 0 81 11 718
2011 3 to 10 years in the federal public service 37 32 12 11 7 1 0 70 18 2499
2011 11 to 20 years in the federal public service 38 33 11 10 7 1 0 72 17 1027
2011 More than 20 years in the federal public service 39 32 10 11 7 1 0 72 18 1199
2008 Less than 3 years in the federal public service 43 31 8 8 7 2 0 76 15 782
2008 3 to 10 years in the federal public service 34 32 12 12 9 1 0 67 22 1338
2008 11 to 20 years in the federal public service 36 35 10 10 9 1 0 71 20 574
2008 More than 20 years in the federal public service 35 30 10 14 10 2 0 66 24 778

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 23 6 4 3 0 0 87 7 831
2017 3 to 10 years in the federal public service 53 25 10 6 7 0 0 78 12 1779
2017 11 to 20 years in the federal public service 46 28 12 7 7 0 0 74 14 1430
2017 More than 20 years in the federal public service 56 23 9 5 6 0 1 80 11 748
2014 Less than 3 years in the federal public service 53 26 10 6 3 0 0 80 10 323
2014 3 to 10 years in the federal public service 50 26 9 7 6 1 0 77 14 1829
2014 11 to 20 years in the federal public service 49 28 9 7 7 0 0 77 14 1072
2014 More than 20 years in the federal public service 54 24 9 7 6 1 0 79 12 802

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 26 8 3 3 8 1 85 6 831
2017 3 to 10 years in the federal public service 31 33 14 9 6 5 1 69 16 1778
2017 11 to 20 years in the federal public service 25 33 17 12 9 4 1 61 22 1432
2017 More than 20 years in the federal public service 30 31 16 8 8 5 1 65 18 753
2014 Less than 3 years in the federal public service 52 28 9 3 3 4 0 84 7 322
2014 3 to 10 years in the federal public service 28 36 15 9 6 6 1 68 17 1829
2014 11 to 20 years in the federal public service 26 35 16 12 7 4 0 64 20 1072
2014 More than 20 years in the federal public service 31 33 15 9 8 3 0 66 18 801
2011 Less than 3 years in the federal public service 38 33 13 5 5 5 1 76 11 718
2011 3 to 10 years in the federal public service 21 33 19 12 9 4 0 57 23 2503
2011 11 to 20 years in the federal public service 21 31 19 14 10 4 1 55 25 1027
2011 More than 20 years in the federal public service 21 33 18 13 10 4 1 57 25 1205

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 29 9 6 3 5 1 81 9 830
2017 3 to 10 years in the federal public service 27 33 16 12 8 3 1 63 20 1775
2017 11 to 20 years in the federal public service 22 32 18 15 11 2 0 55 26 1431
2017 More than 20 years in the federal public service 24 34 18 11 10 1 1 60 22 753
2014 Less than 3 years in the federal public service 48 31 9 6 4 2 0 80 10 322
2014 3 to 10 years in the federal public service 26 33 16 13 8 3 0 61 22 1829
2014 11 to 20 years in the federal public service 23 33 19 14 9 2 0 57 24 1072
2014 More than 20 years in the federal public service 27 32 17 12 10 2 0 60 22 800
2011 Less than 3 years in the federal public service 37 31 14 10 5 2 1 71 15 717
2011 3 to 10 years in the federal public service 20 33 18 14 12 2 0 54 27 2503
2011 11 to 20 years in the federal public service 19 31 20 16 13 1 0 50 29 1026
2011 More than 20 years in the federal public service 20 31 18 15 14 2 0 52 30 1203
2008 Less than 3 years in the federal public service 38 35 11 6 5 5 0 77 12 783
2008 3 to 10 years in the federal public service 23 35 16 13 9 3 0 60 23 1340
2008 11 to 20 years in the federal public service 21 30 18 15 13 3 0 53 28 575
2008 More than 20 years in the federal public service 21 33 15 14 14 2 1 56 29 779

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 28 13 8 3 9 1 73 13 826
2017 3 to 10 years in the federal public service 21 31 18 15 9 5 1 55 25 1775
2017 11 to 20 years in the federal public service 15 32 18 18 12 4 0 50 31 1428
2017 More than 20 years in the federal public service 17 33 20 14 11 3 1 52 27 751
2014 Less than 3 years in the federal public service 40 32 9 10 5 4 0 75 16 322
2014 3 to 10 years in the federal public service 19 30 19 18 9 5 1 52 28 1828
2014 11 to 20 years in the federal public service 17 29 19 19 11 5 0 49 31 1072
2014 More than 20 years in the federal public service 21 30 18 16 11 4 0 53 28 802
2011 Less than 3 years in the federal public service 27 34 16 11 6 6 0 65 18 716
2011 3 to 10 years in the federal public service 13 32 20 19 12 4 0 47 32 2505
2011 11 to 20 years in the federal public service 13 30 21 22 11 3 0 44 35 1029
2011 More than 20 years in the federal public service 12 32 19 19 13 4 0 46 34 1203
2008 Less than 3 years in the federal public service 26 34 12 13 5 10 0 67 20 784
2008 3 to 10 years in the federal public service 14 32 19 19 12 4 0 48 32 1337
2008 11 to 20 years in the federal public service 11 31 17 22 14 5 0 44 38 573
2008 More than 20 years in the federal public service 12 32 17 21 13 5 0 47 35 779

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 24 14 7 7 8 1 70 15 829
2017 3 to 10 years in the federal public service 21 26 19 15 13 6 0 50 29 1777
2017 11 to 20 years in the federal public service 17 25 19 16 18 5 0 44 36 1430
2017 More than 20 years in the federal public service 18 27 18 15 15 5 1 48 33 753
2014 Less than 3 years in the federal public service 42 27 10 10 9 3 0 70 19 322
2014 3 to 10 years in the federal public service 21 27 16 15 15 5 1 51 32 1828
2014 11 to 20 years in the federal public service 18 28 17 16 15 5 0 48 33 1073
2014 More than 20 years in the federal public service 21 26 18 14 15 5 0 50 31 802
2011 Less than 3 years in the federal public service 27 29 15 12 9 8 0 61 22 714
2011 3 to 10 years in the federal public service 13 27 19 17 17 7 0 43 37 2506
2011 11 to 20 years in the federal public service 14 22 19 19 19 6 0 38 41 1029
2011 More than 20 years in the federal public service 12 26 19 18 20 5 0 40 40 1202
2008 Less than 3 years in the federal public service 27 27 15 10 8 13 0 63 20 784
2008 3 to 10 years in the federal public service 14 28 17 18 15 9 0 46 36 1340
2008 11 to 20 years in the federal public service 12 22 19 17 21 10 0 38 42 572
2008 More than 20 years in the federal public service 12 28 15 19 17 8 0 44 39 780

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 29 11 11 4 8 1 72 16 828
2017 3 to 10 years in the federal public service 18 32 19 16 11 4 0 52 28 1774
2017 11 to 20 years in the federal public service 14 30 17 21 15 3 0 45 37 1432
2017 More than 20 years in the federal public service 17 29 20 16 13 4 1 48 31 752
2014 Less than 3 years in the federal public service 36 32 12 10 7 3 0 70 17 321
2014 3 to 10 years in the federal public service 17 32 17 18 12 3 0 51 31 1828
2014 11 to 20 years in the federal public service 16 31 17 21 13 2 0 48 34 1073
2014 More than 20 years in the federal public service 18 32 16 18 14 2 0 52 32 801
2011 Less than 3 years in the federal public service 23 37 15 16 6 4 0 62 23 715
2011 3 to 10 years in the federal public service 13 33 18 19 14 3 0 47 34 2503
2011 11 to 20 years in the federal public service 12 31 18 22 15 2 0 44 38 1030
2011 More than 20 years in the federal public service 12 32 18 22 14 2 0 45 37 1205
2008 Less than 3 years in the federal public service 28 38 11 13 8 3 0 67 21 780
2008 3 to 10 years in the federal public service 14 37 16 20 11 2 0 52 32 1340
2008 11 to 20 years in the federal public service 15 32 13 22 14 3 0 48 38 574
2008 More than 20 years in the federal public service 16 35 15 22 11 2 0 52 33 780
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 34 12 9 4 1 1 75 13 831
2017 3 to 10 years in the federal public service 29 34 15 13 8 0 0 64 21 1774
2017 11 to 20 years in the federal public service 26 35 15 13 11 0 0 61 24 1431
2017 More than 20 years in the federal public service 33 35 14 9 8 0 0 68 17 751
2014 Less than 3 years in the federal public service 39 34 11 10 5 1 0 74 15 323
2014 3 to 10 years in the federal public service 27 37 14 12 9 0 0 64 21 1827
2014 11 to 20 years in the federal public service 26 37 13 14 8 0 0 64 23 1072
2014 More than 20 years in the federal public service 31 36 13 11 8 0 0 67 19 801
2011 Less than 3 years in the federal public service 32 38 14 9 5 1 1 71 14 718
2011 3 to 10 years in the federal public service 24 38 15 14 9 0 0 62 23 2506
2011 11 to 20 years in the federal public service 23 39 15 13 10 0 0 63 23 1025
2011 More than 20 years in the federal public service 25 38 13 15 9 0 0 63 24 1203

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 40 9 7 2 0 0 82 9 829
2017 3 to 10 years in the federal public service 32 40 12 11 4 0 0 72 15 1777
2017 11 to 20 years in the federal public service 30 41 12 11 6 0 0 71 17 1429
2017 More than 20 years in the federal public service 39 38 11 7 5 0 0 77 12 752

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 20 12 12 7 25 3 56 27 829
2017 3 to 10 years in the federal public service 10 21 17 19 16 14 3 38 41 1777
2017 11 to 20 years in the federal public service 10 23 17 21 16 11 2 37 43 1430
2017 More than 20 years in the federal public service 13 23 19 16 14 11 4 42 36 751
2014 Less than 3 years in the federal public service 24 24 16 13 11 10 1 55 27 323
2014 3 to 10 years in the federal public service 12 22 18 19 17 12 2 39 41 1826
2014 11 to 20 years in the federal public service 11 22 18 22 16 9 1 38 43 1071
2014 More than 20 years in the federal public service 13 25 18 17 14 9 4 44 36 802

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 32 9 7 3 1 1 81 10 830
2017 3 to 10 years in the federal public service 38 32 13 9 7 0 0 71 16 1779
2017 11 to 20 years in the federal public service 35 34 12 11 7 1 0 70 18 1430
2017 More than 20 years in the federal public service 42 32 11 6 7 1 1 76 13 752
2014 Less than 3 years in the federal public service 47 29 12 7 4 1 0 78 11 323
2014 3 to 10 years in the federal public service 39 33 10 9 7 1 0 74 16 1828
2014 11 to 20 years in the federal public service 39 34 11 8 7 0 0 74 15 1072
2014 More than 20 years in the federal public service 44 32 10 7 6 1 1 77 13 802
2011 Less than 3 years in the federal public service 40 36 10 7 5 1 1 77 13 717
2011 3 to 10 years in the federal public service 32 37 13 11 6 1 0 70 17 2507
2011 11 to 20 years in the federal public service 37 34 12 10 7 1 0 72 17 1027
2011 More than 20 years in the federal public service 38 32 11 11 7 0 0 71 18 1202
2008 Less than 3 years in the federal public service 39 32 10 9 7 2 0 73 16 783
2008 3 to 10 years in the federal public service 31 35 12 11 9 1 0 67 21 1341
2008 11 to 20 years in the federal public service 34 32 14 10 10 0 0 66 20 573
2008 More than 20 years in the federal public service 31 33 12 11 11 1 0 65 22 780

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 48 20 8 0 0 4 71 8 25
2017 3 to 10 years in the federal public service 33 36 12 8 4 2 6 74 13 216
2017 11 to 20 years in the federal public service 25 35 16 12 5 3 4 64 19 329
2017 More than 20 years in the federal public service 32 35 10 12 6 1 3 71 19 171
2014 3 to 10 years in the federal public service 22 37 18 11 6 1 5 63 19 216
2014 11 to 20 years in the federal public service 25 36 14 12 7 3 3 65 20 234
2014 More than 20 years in the federal public service 34 33 13 8 3 4 5 74 12 193

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 32 10 7 3 3 1 79 11 830
2017 3 to 10 years in the federal public service 26 33 15 16 8 1 1 61 24 1778
2017 11 to 20 years in the federal public service 23 34 14 18 10 1 1 58 28 1431
2017 More than 20 years in the federal public service 26 36 15 11 8 2 1 65 20 752
2014 Less than 3 years in the federal public service 37 41 7 8 4 2 2 81 12 323
2014 3 to 10 years in the federal public service 24 38 13 15 7 2 1 64 23 1829
2014 11 to 20 years in the federal public service 23 38 14 16 6 1 1 63 23 1072
2014 More than 20 years in the federal public service 26 40 11 12 8 2 1 68 21 802
2011 Less than 3 years in the federal public service 36 33 10 9 6 3 1 73 16 718
2011 3 to 10 years in the federal public service 24 36 14 14 9 1 1 62 24 2502
2011 11 to 20 years in the federal public service 23 38 14 17 7 1 1 62 24 1028
2011 More than 20 years in the federal public service 25 39 12 14 8 1 1 66 22 1203
2008 Less than 3 years in the federal public service 37 36 9 9 5 3 2 76 14 783
2008 3 to 10 years in the federal public service 23 38 13 14 8 2 2 63 23 1339
2008 11 to 20 years in the federal public service 25 36 13 15 8 1 2 63 24 575
2008 More than 20 years in the federal public service 26 35 13 14 7 2 4 64 22 780

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 26 8 5 4 18 2 78 11 830
2017 3 to 10 years in the federal public service 24 27 15 14 9 8 2 57 26 1780
2017 11 to 20 years in the federal public service 22 29 16 14 11 7 2 56 26 1431
2017 More than 20 years in the federal public service 27 27 14 10 10 8 3 62 22 750
2014 Less than 3 years in the federal public service 35 28 14 8 5 9 1 70 14 323
2014 3 to 10 years in the federal public service 24 29 15 14 10 8 1 58 26 1828
2014 11 to 20 years in the federal public service 23 30 15 16 9 7 1 57 27 1072
2014 More than 20 years in the federal public service 25 31 16 10 10 6 3 61 21 802
2011 Less than 3 years in the federal public service 33 26 13 10 7 9 2 67 19 719
2011 3 to 10 years in the federal public service 24 28 16 13 12 6 1 55 27 2502
2011 11 to 20 years in the federal public service 24 27 15 16 11 5 2 55 29 1028
2011 More than 20 years in the federal public service 26 29 15 14 11 4 2 58 26 1200
2008 Less than 3 years in the federal public service 38 26 10 9 6 9 2 72 17 782
2008 3 to 10 years in the federal public service 24 29 15 13 12 6 2 57 27 1339
2008 11 to 20 years in the federal public service 26 26 14 13 12 7 2 56 28 575
2008 More than 20 years in the federal public service 25 25 17 13 10 5 5 55 26 778

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 38 8 13 4 0 0 75 17 830
2017 3 to 10 years in the federal public service 29 39 12 13 7 0 0 67 21 1780
2017 11 to 20 years in the federal public service 29 39 9 17 7 0 0 68 23 1429
2017 More than 20 years in the federal public service 34 36 10 13 6 0 1 71 19 751
2014 Less than 3 years in the federal public service 42 34 8 10 5 1 0 77 16 323
2014 3 to 10 years in the federal public service 29 39 11 14 7 0 0 68 21 1828
2014 11 to 20 years in the federal public service 29 40 9 14 9 0 0 69 22 1073
2014 More than 20 years in the federal public service 33 41 8 11 6 0 0 74 18 801
2011 Less than 3 years in the federal public service 32 36 10 14 7 0 1 69 22 716
2011 3 to 10 years in the federal public service 25 41 13 14 6 0 0 67 20 2499
2011 11 to 20 years in the federal public service 30 39 12 12 6 0 0 69 19 1028
2011 More than 20 years in the federal public service 31 39 10 12 6 0 1 71 19 1202
2008 Less than 3 years in the federal public service 30 40 9 14 6 1 1 71 19 784
2008 3 to 10 years in the federal public service 26 40 11 16 7 0 0 66 23 1341
2008 11 to 20 years in the federal public service 23 43 12 14 7 1 0 67 21 574
2008 More than 20 years in the federal public service 26 43 11 12 7 0 0 69 19 780

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 38 9 6 2 0 0 83 8 831
2017 3 to 10 years in the federal public service 40 38 11 7 4 0 0 78 11 1777
2017 11 to 20 years in the federal public service 42 37 10 7 4 0 0 79 11 1432
2017 More than 20 years in the federal public service 54 31 10 4 1 0 0 85 5 751
2014 Less than 3 years in the federal public service 43 36 11 9 2 0 0 79 10 323
2014 3 to 10 years in the federal public service 37 38 12 8 4 0 0 76 12 1829
2014 11 to 20 years in the federal public service 42 38 10 6 4 0 0 80 10 1073
2014 More than 20 years in the federal public service 48 37 8 5 3 0 0 85 7 802
2011 Less than 3 years in the federal public service 45 33 10 8 4 0 0 78 12 719
2011 3 to 10 years in the federal public service 41 37 11 6 4 0 0 79 11 2509
2011 11 to 20 years in the federal public service 46 35 10 5 3 0 0 82 9 1027
2011 More than 20 years in the federal public service 51 33 8 5 3 0 0 85 8 1201
2008 Less than 3 years in the federal public service 36 39 12 9 4 0 0 75 13 782
2008 3 to 10 years in the federal public service 38 40 9 9 4 0 0 78 13 1338
2008 11 to 20 years in the federal public service 39 41 11 5 4 0 0 80 8 573
2008 More than 20 years in the federal public service 41 40 9 7 3 0 0 81 10 779

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 35 7 6 2 0 0 85 8 830
2017 3 to 10 years in the federal public service 46 35 8 7 4 0 0 81 11 1773
2017 11 to 20 years in the federal public service 47 36 7 7 4 0 0 83 11 1431
2017 More than 20 years in the federal public service 59 30 6 4 1 0 0 89 5 749
2014 Less than 3 years in the federal public service 49 36 6 5 4 0 0 85 9 323
2014 3 to 10 years in the federal public service 42 37 9 8 4 0 0 80 12 1827
2014 11 to 20 years in the federal public service 47 38 6 5 4 0 0 85 10 1072
2014 More than 20 years in the federal public service 54 35 5 4 2 0 0 89 6 802
2011 Less than 3 years in the federal public service 41 36 9 7 6 0 0 78 13 716
2011 3 to 10 years in the federal public service 44 39 7 6 4 0 0 83 10 2505
2011 11 to 20 years in the federal public service 49 37 6 5 3 0 0 86 8 1027
2011 More than 20 years in the federal public service 54 36 5 3 2 0 0 90 6 1204
2008 Less than 3 years in the federal public service 40 36 9 10 5 0 0 76 15 784
2008 3 to 10 years in the federal public service 44 40 7 6 4 0 0 84 9 1340
2008 11 to 20 years in the federal public service 49 39 5 4 3 0 0 88 6 575
2008 More than 20 years in the federal public service 47 40 6 5 2 0 0 87 7 781

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 28 12 7 3 7 1 76 11 825
2017 3 to 10 years in the federal public service 26 34 14 12 9 3 2 63 22 1777
2017 11 to 20 years in the federal public service 21 34 15 15 12 2 1 56 28 1427
2017 More than 20 years in the federal public service 26 32 18 10 9 2 3 61 20 753
2014 Less than 3 years in the federal public service 37 29 12 8 6 5 3 71 15 323
2014 3 to 10 years in the federal public service 25 29 15 14 13 2 1 56 28 1828
2014 11 to 20 years in the federal public service 23 33 15 15 11 3 0 58 27 1072
2014 More than 20 years in the federal public service 26 33 16 11 10 2 1 62 22 802
2011 Less than 3 years in the federal public service 30 31 15 11 9 4 1 64 20 715
2011 3 to 10 years in the federal public service 22 32 16 15 13 1 0 55 28 2505
2011 11 to 20 years in the federal public service 21 33 15 16 12 1 0 55 29 1025
2011 More than 20 years in the federal public service 21 34 17 14 12 1 1 56 26 1201
2008 Less than 3 years in the federal public service 27 35 17 8 7 5 0 66 16 782
2008 3 to 10 years in the federal public service 19 34 17 16 12 1 0 54 29 1340
2008 11 to 20 years in the federal public service 16 32 14 19 15 3 0 50 35 575
2008 More than 20 years in the federal public service 17 34 18 15 15 1 0 51 31 779

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 25 14 10 6 8 7 64 19 827
2017 3 to 10 years in the federal public service 18 27 13 16 18 2 5 49 37 1776
2017 11 to 20 years in the federal public service 14 22 16 19 24 2 4 38 45 1430
2017 More than 20 years in the federal public service 15 19 18 14 20 1 14 39 40 752
2014 Less than 3 years in the federal public service 26 22 18 10 12 6 6 54 25 322
2014 3 to 10 years in the federal public service 15 21 15 19 25 2 3 38 46 1829
2014 11 to 20 years in the federal public service 15 22 14 20 23 2 3 39 46 1072
2014 More than 20 years in the federal public service 14 21 17 17 22 2 6 39 42 800
2011 Less than 3 years in the federal public service 19 28 16 14 15 5 3 51 32 715
2011 3 to 10 years in the federal public service 12 24 14 17 27 2 3 38 47 2507
2011 11 to 20 years in the federal public service 12 19 16 21 27 2 4 33 50 1026
2011 More than 20 years in the federal public service 11 24 14 17 29 1 4 36 49 1201
2008 Less than 3 years in the federal public service 20 34 14 13 13 4 2 58 28 778
2008 3 to 10 years in the federal public service 13 28 13 19 24 1 2 42 45 1336
2008 11 to 20 years in the federal public service 9 24 15 18 30 2 2 34 51 573
2008 More than 20 years in the federal public service 7 24 14 18 34 1 3 32 54 776

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 32 15 7 4 1 1 74 11 824
2017 3 to 10 years in the federal public service 31 39 10 12 6 0 1 71 18 1772
2017 11 to 20 years in the federal public service 30 40 10 11 7 0 0 71 19 1420
2017 More than 20 years in the federal public service 38 37 9 9 6 0 1 76 15 751
2014 Less than 3 years in the federal public service 30 39 14 8 7 1 0 70 16 323
2014 3 to 10 years in the federal public service 25 42 13 12 8 0 0 67 20 1826
2014 11 to 20 years in the federal public service 26 43 10 13 8 0 0 68 21 1073
2014 More than 20 years in the federal public service 31 41 10 10 7 0 0 73 17 802
2011 Less than 3 years in the federal public service 32 37 14 8 6 1 1 71 15 715
2011 3 to 10 years in the federal public service 31 40 11 11 6 0 0 72 17 2504
2011 11 to 20 years in the federal public service 32 41 9 11 6 0 0 73 17 1029
2011 More than 20 years in the federal public service 38 38 9 9 5 0 0 76 15 1203

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 34 13 6 2 0 1 78 9 827
2017 3 to 10 years in the federal public service 36 33 14 9 6 0 1 70 15 1775
2017 11 to 20 years in the federal public service 35 36 12 11 6 0 0 71 17 1426
2017 More than 20 years in the federal public service 41 33 13 6 5 0 1 75 12 752
2014 Less than 3 years in the federal public service 40 35 14 8 4 0 0 74 11 323
2014 3 to 10 years in the federal public service 34 36 15 9 7 0 0 70 15 1827
2014 11 to 20 years in the federal public service 34 39 12 9 7 0 0 73 16 1073
2014 More than 20 years in the federal public service 41 32 13 8 6 0 0 73 14 801

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 35 8 5 2 1 0 84 8 825
2017 3 to 10 years in the federal public service 37 36 13 9 4 0 0 73 13 1775
2017 11 to 20 years in the federal public service 36 36 11 10 6 0 0 72 17 1427
2017 More than 20 years in the federal public service 43 32 12 8 5 0 0 76 13 750
2014 Less than 3 years in the federal public service 43 36 12 6 2 0 0 80 8 323
2014 3 to 10 years in the federal public service 36 35 14 10 5 0 0 71 15 1826
2014 11 to 20 years in the federal public service 35 37 12 9 6 0 0 72 16 1073
2014 More than 20 years in the federal public service 40 35 12 8 5 0 0 75 13 802
2011 Less than 3 years in the federal public service 49 34 9 5 3 1 0 83 8 714
2011 3 to 10 years in the federal public service 39 39 12 6 3 1 0 79 9 2504
2011 11 to 20 years in the federal public service 40 38 11 7 4 0 0 78 11 1027
2011 More than 20 years in the federal public service 43 35 10 8 3 0 1 78 11 1201

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 32 12 7 3 7 1 75 11 825
2017 3 to 10 years in the federal public service 23 38 19 10 6 3 1 63 17 1773
2017 11 to 20 years in the federal public service 21 38 18 10 8 3 0 62 19 1429
2017 More than 20 years in the federal public service 25 38 17 9 5 4 1 67 15 750

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 26 8 6 2 2 0 84 8 828
2017 3 to 10 years in the federal public service 50 30 8 7 4 0 1 81 11 1776
2017 11 to 20 years in the federal public service 45 32 8 9 6 0 0 77 15 1431
2017 More than 20 years in the federal public service 49 30 8 6 6 0 1 80 12 751
2014 Less than 3 years in the federal public service 52 28 9 6 4 0 1 81 10 323
2014 3 to 10 years in the federal public service 47 32 9 7 4 0 0 79 11 1823
2014 11 to 20 years in the federal public service 44 31 11 9 5 0 0 75 14 1072
2014 More than 20 years in the federal public service 47 32 9 8 4 0 0 79 12 800
2011 Less than 3 years in the federal public service 53 30 8 6 2 1 1 84 8 718
2011 3 to 10 years in the federal public service 44 34 11 7 4 0 1 78 11 2506
2011 11 to 20 years in the federal public service 44 35 7 8 5 0 0 79 14 1028
2011 More than 20 years in the federal public service 44 33 9 7 6 0 1 78 13 1202

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 19 12 6 7 3 12 71 15 831
2017 3 to 10 years in the federal public service 40 22 10 9 9 1 8 69 20 1776
2017 11 to 20 years in the federal public service 38 25 8 9 11 1 7 69 22 1432
2017 More than 20 years in the federal public service 38 19 11 11 10 1 10 64 23 750
2014 Less than 3 years in the federal public service 46 16 13 8 7 3 7 70 16 323
2014 3 to 10 years in the federal public service 40 25 10 9 9 1 5 69 20 1825
2014 11 to 20 years in the federal public service 35 26 11 10 11 1 6 66 22 1072
2014 More than 20 years in the federal public service 39 21 10 11 11 1 7 66 23 801
2011 Less than 3 years in the federal public service 40 22 12 7 7 2 9 70 17 720
2011 3 to 10 years in the federal public service 36 25 10 11 11 2 5 66 23 2505
2011 11 to 20 years in the federal public service 36 22 9 12 12 1 7 63 26 1028
2011 More than 20 years in the federal public service 31 23 9 12 14 1 11 61 30 1200
2008 Less than 3 years in the federal public service 41 21 12 7 7 5 8 70 16 783
2008 3 to 10 years in the federal public service 41 26 8 11 9 1 4 71 21 1340
2008 11 to 20 years in the federal public service 40 21 8 13 13 1 5 64 28 574
2008 More than 20 years in the federal public service 35 24 8 12 14 1 5 63 28 780

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 29 9 3 2 0 3 86 4 830
2017 3 to 10 years in the federal public service 36 35 15 7 4 0 3 73 12 1780
2017 11 to 20 years in the federal public service 33 30 19 9 6 0 2 65 16 1431
2017 More than 20 years in the federal public service 28 31 17 12 8 0 4 61 21 754
2014 Less than 3 years in the federal public service 53 26 12 4 4 1 1 80 8 323
2014 3 to 10 years in the federal public service 34 32 17 9 7 0 1 66 16 1826
2014 11 to 20 years in the federal public service 28 31 21 9 9 0 1 60 18 1072
2014 More than 20 years in the federal public service 24 31 21 12 11 0 1 56 23 802
2011 Less than 3 years in the federal public service 40 33 15 6 4 0 2 75 10 719
2011 3 to 10 years in the federal public service 32 33 18 8 6 0 1 67 15 2501
2011 11 to 20 years in the federal public service 29 28 21 12 9 0 1 58 22 1031
2011 More than 20 years in the federal public service 25 28 22 14 10 0 1 53 25 1204
2008 Less than 3 years in the federal public service 38 31 16 8 6 0 2 70 14 781
2008 3 to 10 years in the federal public service 25 31 22 12 9 0 1 57 21 1338
2008 11 to 20 years in the federal public service 21 26 26 18 9 0 1 47 27 572
2008 More than 20 years in the federal public service 20 25 26 15 14 0 1 45 29 778

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 15 6 3 4 3 5 87 7 829
2017 3 to 10 years in the federal public service 57 20 6 5 6 2 4 82 12 1778
2017 11 to 20 years in the federal public service 53 23 6 6 7 2 3 81 13 1428
2017 More than 20 years in the federal public service 56 20 8 4 5 2 5 82 10 749
2014 Less than 3 years in the federal public service 57 22 5 6 2 2 6 86 9 323
2014 3 to 10 years in the federal public service 56 22 7 4 5 2 3 82 10 1829
2014 11 to 20 years in the federal public service 51 23 9 5 7 2 3 78 13 1073
2014 More than 20 years in the federal public service 55 21 7 4 6 3 5 82 11 801
2011 Less than 3 years in the federal public service 47 27 9 6 5 2 3 78 12 719
2011 3 to 10 years in the federal public service 48 25 8 7 8 2 3 76 16 2508
2011 11 to 20 years in the federal public service 48 26 8 5 8 1 3 77 14 1030
2011 More than 20 years in the federal public service 46 26 9 7 7 2 3 75 15 1204

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 37 35 831
2017 3 to 10 years in the federal public service 25 36 39 1780
2017 11 to 20 years in the federal public service 23 41 36 1431
2017 More than 20 years in the federal public service 31 39 30 754
2014 Less than 3 years in the federal public service 24 41 36 323
2014 3 to 10 years in the federal public service 28 35 37 1829
2014 11 to 20 years in the federal public service 22 42 36 1073
2014 More than 20 years in the federal public service 31 37 31 801
2011 Less than 3 years in the federal public service 28 38 34 719
2011 3 to 10 years in the federal public service 30 37 34 2510
2011 11 to 20 years in the federal public service 22 45 33 1030
2011 More than 20 years in the federal public service 31 42 27 1201

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 30 16 5 40 6 216
2017 3 to 10 years in the federal public service 6 44 31 5 4 10 457
2017 11 to 20 years in the federal public service 19 30 34 6 2 9 335
2017 More than 20 years in the federal public service 65 7 9 2 11 5 227
2014 Less than 3 years in the federal public service 4 41 28 8 9999 19 75
2014 3 to 10 years in the federal public service 4 46 34 7 9999 10 510
2014 11 to 20 years in the federal public service 17 34 33 6 9999 9 240
2014 More than 20 years in the federal public service 69 10 12 5 9999 4 253
2011 Less than 3 years in the federal public service 1 47 32 6 9999 14 202
2011 3 to 10 years in the federal public service 4 40 40 6 9999 9 756
2011 11 to 20 years in the federal public service 14 28 43 5 9999 10 231
2011 More than 20 years in the federal public service 60 15 14 5 9999 7 367
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 53 37 5 3 1 0 0 91 4 831
2017 3 to 10 years in the federal public service 47 37 8 5 2 0 0 85 7 1776
2017 11 to 20 years in the federal public service 44 40 9 4 3 0 0 84 7 1430
2017 More than 20 years in the federal public service 55 32 7 4 2 0 0 88 6 747
2014 Less than 3 years in the federal public service 51 36 9 2 1 0 0 87 3 322
2014 3 to 10 years in the federal public service 43 39 10 5 3 1 0 83 7 1829
2014 11 to 20 years in the federal public service 46 40 8 3 3 0 0 86 6 1073
2014 More than 20 years in the federal public service 51 37 7 3 1 1 0 89 4 802
2011 Less than 3 years in the federal public service 47 40 8 4 1 1 0 87 5 717
2011 3 to 10 years in the federal public service 39 43 10 5 3 1 0 83 7 2504
2011 11 to 20 years in the federal public service 45 38 8 5 3 0 0 84 8 1028
2011 More than 20 years in the federal public service 49 38 7 4 2 0 0 87 6 1207
2008 Less than 3 years in the federal public service 54 34 7 3 2 0 0 88 5 782
2008 3 to 10 years in the federal public service 48 39 7 5 2 0 0 87 7 1337
2008 11 to 20 years in the federal public service 49 36 7 4 3 1 0 86 6 571
2008 More than 20 years in the federal public service 51 35 8 3 2 0 0 86 6 779

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 38 10 6 1 3 1 82 8 828
2017 3 to 10 years in the federal public service 28 40 17 9 4 1 1 70 13 1773
2017 11 to 20 years in the federal public service 24 40 17 11 6 2 0 65 18 1430
2017 More than 20 years in the federal public service 27 39 18 9 5 2 1 68 14 752
2014 Less than 3 years in the federal public service 44 32 13 5 3 2 1 78 8 323
2014 3 to 10 years in the federal public service 29 40 15 8 5 2 0 70 14 1828
2014 11 to 20 years in the federal public service 29 38 17 9 5 1 0 69 14 1073
2014 More than 20 years in the federal public service 34 38 15 7 5 1 0 73 12 802
2011 Less than 3 years in the federal public service 33 41 14 8 3 2 0 75 11 720
2011 3 to 10 years in the federal public service 22 41 20 10 6 1 0 64 16 2505
2011 11 to 20 years in the federal public service 24 41 18 10 6 1 0 66 16 1026
2011 More than 20 years in the federal public service 25 40 18 10 5 1 0 66 15 1198

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 13 29 22 23 2 5 49 20 826
2017 3 to 10 years in the federal public service 10 21 33 19 11 1 5 33 33 1766
2017 11 to 20 years in the federal public service 10 24 35 17 10 1 3 29 35 1423
2017 More than 20 years in the federal public service 12 25 33 19 9 0 3 29 38 744
2014 Less than 3 years in the federal public service 6 19 27 28 13 1 6 44 27 323
2014 3 to 10 years in the federal public service 11 23 36 18 9 1 2 28 35 1827
2014 11 to 20 years in the federal public service 12 23 38 17 7 0 3 24 36 1071
2014 More than 20 years in the federal public service 12 29 33 16 7 0 3 24 42 797
2011 Less than 3 years in the federal public service 6 16 31 24 15 2 5 42 24 717
2011 3 to 10 years in the federal public service 11 25 32 19 10 1 3 30 37 2500
2011 11 to 20 years in the federal public service 13 26 35 16 8 1 2 24 40 1023
2011 More than 20 years in the federal public service 14 27 35 15 7 0 2 22 41 1197
2008 Less than 3 years in the federal public service 7 17 31 25 16 1 3 43 25 781
2008 3 to 10 years in the federal public service 11 26 35 19 8 0 2 27 37 1338
2008 11 to 20 years in the federal public service 17 30 33 14 4 1 1 19 48 574
2008 More than 20 years in the federal public service 13 34 33 13 6 0 1 18 48 778

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 11 18 23 34 4 5 62 17 824
2017 3 to 10 years in the federal public service 9 17 25 23 18 2 6 44 29 1765
2017 11 to 20 years in the federal public service 10 18 29 22 14 1 4 39 30 1412
2017 More than 20 years in the federal public service 10 18 30 21 15 1 6 39 29 744
2014 Less than 3 years in the federal public service 7 13 24 24 23 3 5 52 22 322
2014 3 to 10 years in the federal public service 10 17 28 25 15 2 2 42 29 1826
2014 11 to 20 years in the federal public service 11 19 32 22 12 1 4 35 31 1068
2014 More than 20 years in the federal public service 9 21 29 22 13 2 5 37 32 797
2011 Less than 3 years in the federal public service 6 11 21 26 25 3 7 57 19 713
2011 3 to 10 years in the federal public service 10 17 26 25 16 2 3 44 29 2498
2011 11 to 20 years in the federal public service 11 18 29 23 13 2 4 39 31 1022
2011 More than 20 years in the federal public service 11 18 30 22 14 1 3 38 30 1194
2008 Less than 3 years in the federal public service 5 13 23 26 26 3 5 56 19 782
2008 3 to 10 years in the federal public service 10 20 29 23 15 1 3 39 31 1336
2008 11 to 20 years in the federal public service 9 22 32 19 11 3 3 33 33 572
2008 More than 20 years in the federal public service 10 18 31 23 12 3 3 37 30 775

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 13 23 22 24 5 8 53 20 823
2017 3 to 10 years in the federal public service 10 17 29 21 14 1 8 39 29 1767
2017 11 to 20 years in the federal public service 12 21 31 18 12 2 4 32 35 1419
2017 More than 20 years in the federal public service 14 17 30 19 12 1 7 34 34 748
2014 Less than 3 years in the federal public service 7 15 23 24 19 4 8 48 25 323
2014 3 to 10 years in the federal public service 12 18 29 22 13 3 3 37 32 1827
2014 11 to 20 years in the federal public service 12 24 32 17 8 2 4 27 38 1067
2014 More than 20 years in the federal public service 15 24 29 18 10 1 3 29 41 797
2011 Less than 3 years in the federal public service 8 15 26 23 16 4 7 45 26 711
2011 3 to 10 years in the federal public service 15 18 29 20 12 2 4 34 35 2497
2011 11 to 20 years in the federal public service 15 21 27 21 10 2 4 33 38 1022
2011 More than 20 years in the federal public service 18 23 30 17 8 1 3 26 43 1193
2008 Less than 3 years in the federal public service 7 17 27 21 18 3 6 43 27 780
2008 3 to 10 years in the federal public service 14 22 30 19 10 2 3 31 38 1338
2008 11 to 20 years in the federal public service 16 24 30 17 8 2 3 27 42 572
2008 More than 20 years in the federal public service 16 21 35 16 8 2 3 25 39 774

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 1 2 14 29 44 3 8 81 4 818
2017 3 to 10 years in the federal public service 4 8 26 34 20 1 7 59 13 1764
2017 11 to 20 years in the federal public service 5 12 33 30 16 1 4 48 17 1411
2017 More than 20 years in the federal public service 8 12 33 27 15 1 5 44 21 739
2014 Less than 3 years in the federal public service 3 5 19 24 39 2 8 70 9 319
2014 3 to 10 years in the federal public service 5 10 29 35 18 1 3 55 15 1816
2014 11 to 20 years in the federal public service 6 13 35 28 12 1 4 43 20 1065
2014 More than 20 years in the federal public service 8 15 32 26 15 0 4 43 24 792
2011 Less than 3 years in the federal public service 2 7 21 33 26 3 7 67 10 714
2011 3 to 10 years in the federal public service 6 9 29 33 18 1 4 54 16 2491
2011 11 to 20 years in the federal public service 7 14 33 29 13 1 3 44 21 1022
2011 More than 20 years in the federal public service 9 16 34 27 11 0 2 39 25 1192
2008 Less than 3 years in the federal public service 2 7 21 32 30 1 6 67 10 782
2008 3 to 10 years in the federal public service 6 14 30 29 17 0 4 48 20 1335
2008 11 to 20 years in the federal public service 9 16 36 28 8 1 3 38 25 570
2008 More than 20 years in the federal public service 7 18 38 25 10 1 2 35 25 778

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 11 20 18 33 4 7 58 20 825
2017 3 to 10 years in the federal public service 16 19 25 19 15 1 6 36 37 1766
2017 11 to 20 years in the federal public service 21 21 27 15 12 1 3 28 44 1420
2017 More than 20 years in the federal public service 22 20 27 15 10 1 5 26 45 751
2014 Less than 3 years in the federal public service 10 12 17 24 28 3 7 58 24 322
2014 3 to 10 years in the federal public service 18 22 26 18 13 1 2 32 42 1824
2014 11 to 20 years in the federal public service 20 27 27 14 9 1 3 24 48 1070
2014 More than 20 years in the federal public service 25 24 25 14 8 1 2 23 51 798
2011 Less than 3 years in the federal public service 9 13 22 24 21 3 8 51 25 717
2011 3 to 10 years in the federal public service 18 20 26 18 13 1 3 33 40 2500
2011 11 to 20 years in the federal public service 21 23 27 15 9 0 3 26 46 1023
2011 More than 20 years in the federal public service 24 26 28 12 7 1 2 20 51 1200
2008 Less than 3 years in the federal public service 8 13 23 24 24 2 5 52 23 782
2008 3 to 10 years in the federal public service 17 22 26 18 12 1 3 32 41 1338
2008 11 to 20 years in the federal public service 28 24 26 13 5 1 3 19 54 574
2008 More than 20 years in the federal public service 25 27 26 13 7 1 1 20 54 778

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 12 16 18 30 7 9 58 24 826
2017 3 to 10 years in the federal public service 12 16 22 21 18 3 8 44 31 1769
2017 11 to 20 years in the federal public service 11 18 27 21 16 2 5 39 31 1419
2017 More than 20 years in the federal public service 14 18 25 22 14 1 6 38 34 745
2014 Less than 3 years in the federal public service 9 13 19 20 26 6 7 53 25 322
2014 3 to 10 years in the federal public service 11 16 24 24 18 3 4 45 29 1819
2014 11 to 20 years in the federal public service 11 16 26 25 14 2 6 42 30 1068
2014 More than 20 years in the federal public service 14 19 25 21 14 1 6 38 35 796
2011 Less than 3 years in the federal public service 6 12 23 21 24 5 8 53 21 711
2011 3 to 10 years in the federal public service 10 16 24 23 19 2 6 45 28 2497
2011 11 to 20 years in the federal public service 10 15 27 26 16 1 4 44 27 1023
2011 More than 20 years in the federal public service 12 18 27 23 14 1 5 40 32 1194
2008 Less than 3 years in the federal public service 7 17 21 21 22 6 6 48 28 783
2008 3 to 10 years in the federal public service 13 22 25 20 15 2 4 37 36 1337
2008 11 to 20 years in the federal public service 16 21 30 16 11 1 5 28 39 571
2008 More than 20 years in the federal public service 14 20 29 21 10 1 5 33 37 780

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 12 21 21 26 6 8 54 21 825
2017 3 to 10 years in the federal public service 10 18 31 19 13 3 7 35 31 1769
2017 11 to 20 years in the federal public service 12 20 33 20 10 2 4 32 33 1416
2017 More than 20 years in the federal public service 12 19 32 18 13 1 5 33 33 747
2014 Less than 3 years in the federal public service 7 15 24 23 20 4 6 48 25 323
2014 3 to 10 years in the federal public service 12 20 32 18 12 3 3 32 34 1828
2014 11 to 20 years in the federal public service 13 23 33 17 9 2 4 27 38 1066
2014 More than 20 years in the federal public service 14 23 32 16 8 2 4 26 40 794

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 25 8 7 5 2 1 79 13 829
2017 3 to 10 years in the federal public service 36 30 11 12 9 1 1 67 22 1780
2017 11 to 20 years in the federal public service 34 30 11 13 11 1 0 65 24 1429
2017 More than 20 years in the federal public service 39 29 11 10 8 1 2 70 19 749
2014 Less than 3 years in the federal public service 49 24 7 12 6 1 1 74 18 323
2014 3 to 10 years in the federal public service 36 30 10 12 10 1 0 67 22 1827
2014 11 to 20 years in the federal public service 37 30 9 13 10 0 1 68 23 1071
2014 More than 20 years in the federal public service 43 27 10 11 9 0 0 70 20 802

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 32 6 5 3 1 1 86 8 826
2017 3 to 10 years in the federal public service 37 39 8 10 5 0 1 77 15 1778
2017 11 to 20 years in the federal public service 32 42 9 10 5 0 0 75 16 1422
2017 More than 20 years in the federal public service 39 38 8 9 4 0 2 78 13 749
2014 Less than 3 years in the federal public service 51 30 7 8 4 0 0 81 12 323
2014 3 to 10 years in the federal public service 36 40 10 9 4 0 0 76 14 1828
2014 11 to 20 years in the federal public service 35 41 9 10 5 0 0 77 14 1071
2014 More than 20 years in the federal public service 43 35 9 10 3 0 0 78 13 802

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 27 11 2 1 6 1 84 4 825
2017 3 to 10 years in the federal public service 38 34 15 4 3 4 2 76 7 1774
2017 11 to 20 years in the federal public service 36 34 17 5 4 4 1 73 9 1423
2017 More than 20 years in the federal public service 38 31 17 4 2 4 2 74 7 749
2014 Less than 3 years in the federal public service 58 23 10 5 0 3 1 84 5 322
2014 3 to 10 years in the federal public service 44 32 14 3 2 4 1 80 5 1827
2014 11 to 20 years in the federal public service 42 33 14 4 2 3 1 79 7 1072
2014 More than 20 years in the federal public service 45 32 13 3 3 4 1 81 6 802

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 30 7 3 1 2 0 89 4 829
2017 3 to 10 years in the federal public service 39 39 13 6 2 2 0 79 8 1776
2017 11 to 20 years in the federal public service 33 42 12 7 4 2 0 77 11 1430
2017 More than 20 years in the federal public service 39 37 15 5 2 2 1 78 7 752
2014 Less than 3 years in the federal public service 60 26 8 3 2 1 0 87 5 322
2014 3 to 10 years in the federal public service 44 35 10 6 2 2 0 81 8 1828
2014 11 to 20 years in the federal public service 41 35 14 5 3 1 0 77 9 1071
2014 More than 20 years in the federal public service 42 36 11 5 3 2 0 80 8 802
2011 Less than 3 years in the federal public service 45 33 13 4 2 2 0 81 6 716
2011 3 to 10 years in the federal public service 29 40 16 7 5 3 0 71 13 2502
2011 11 to 20 years in the federal public service 26 38 20 7 7 2 1 66 14 1029
2011 More than 20 years in the federal public service 28 39 18 7 5 3 0 68 13 1205

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 29 4 2 1 0 0 94 3 826
2017 3 to 10 years in the federal public service 48 37 8 5 3 0 0 85 8 1780
2017 11 to 20 years in the federal public service 40 39 10 6 4 0 0 80 10 1431
2017 More than 20 years in the federal public service 46 36 10 5 3 0 0 82 8 749
2014 Less than 3 years in the federal public service 67 22 5 2 3 0 0 89 6 322
2014 3 to 10 years in the federal public service 52 32 9 4 3 0 0 84 7 1828
2014 11 to 20 years in the federal public service 46 35 10 5 4 0 0 81 9 1072
2014 More than 20 years in the federal public service 49 33 8 5 5 0 0 82 10 801
2011 Less than 3 years in the federal public service 58 30 6 3 2 1 0 88 5 716
2011 3 to 10 years in the federal public service 39 40 11 6 3 0 0 79 9 2499
2011 11 to 20 years in the federal public service 38 39 11 6 5 0 0 77 12 1027
2011 More than 20 years in the federal public service 38 39 11 7 5 0 0 77 12 1202
2008 Less than 3 years in the federal public service 55 32 6 4 2 0 0 88 6 779
2008 3 to 10 years in the federal public service 37 40 11 8 5 0 0 77 13 1340
2008 11 to 20 years in the federal public service 33 39 12 8 7 1 0 73 15 574
2008 More than 20 years in the federal public service 37 35 11 11 6 0 0 72 17 782

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 30 10 7 6 7 5 73 15 830
2017 3 to 10 years in the federal public service 24 28 15 14 12 4 3 56 27 1777
2017 11 to 20 years in the federal public service 21 32 15 14 13 3 2 56 29 1428
2017 More than 20 years in the federal public service 28 29 15 13 8 2 5 61 22 753
2014 Less than 3 years in the federal public service 41 26 11 11 6 3 1 71 18 323
2014 3 to 10 years in the federal public service 26 30 15 12 11 4 2 59 25 1828
2014 11 to 20 years in the federal public service 26 34 13 13 11 2 2 62 25 1073
2014 More than 20 years in the federal public service 33 30 12 11 10 2 1 65 22 802

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 30 6 3 0 4 1 90 3 827
2017 3 to 10 years in the federal public service 41 40 11 3 2 2 1 83 5 1775
2017 11 to 20 years in the federal public service 38 40 12 5 2 2 1 81 7 1424
2017 More than 20 years in the federal public service 41 38 13 4 2 1 2 81 6 750
2014 Less than 3 years in the federal public service 57 29 8 2 1 2 1 89 2 321
2014 3 to 10 years in the federal public service 43 38 11 3 1 3 1 84 5 1827
2014 11 to 20 years in the federal public service 43 39 9 4 1 2 1 84 6 1073
2014 More than 20 years in the federal public service 49 36 7 4 1 3 1 87 5 802
2011 Less than 3 years in the federal public service 50 33 9 3 1 3 0 86 4 718
2011 3 to 10 years in the federal public service 37 40 12 5 3 2 1 80 7 2502
2011 11 to 20 years in the federal public service 42 37 12 5 2 1 0 81 7 1026
2011 More than 20 years in the federal public service 45 37 9 4 2 2 1 84 6 1202

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 30 8 6 3 3 2 81 10 827
2017 3 to 10 years in the federal public service 35 35 13 8 5 3 1 73 14 1770
2017 11 to 20 years in the federal public service 31 38 12 9 7 3 1 71 17 1429
2017 More than 20 years in the federal public service 38 35 12 8 4 2 1 75 12 752
2014 Less than 3 years in the federal public service 46 30 8 7 5 3 2 79 12 322
2014 3 to 10 years in the federal public service 37 35 13 8 4 2 1 75 12 1829
2014 11 to 20 years in the federal public service 37 35 12 9 4 2 1 74 13 1072
2014 More than 20 years in the federal public service 44 33 10 5 4 2 1 80 10 802
2011 Less than 3 years in the federal public service 42 30 10 8 4 4 1 76 13 719
2011 3 to 10 years in the federal public service 31 35 13 8 7 4 1 70 16 2502
2011 11 to 20 years in the federal public service 34 34 12 10 6 3 1 71 16 1025
2011 More than 20 years in the federal public service 37 34 10 8 6 3 1 75 15 1201
2008 Less than 3 years in the federal public service 41 28 11 8 5 6 2 74 15 783
2008 3 to 10 years in the federal public service 28 36 12 11 9 4 1 67 21 1340
2008 11 to 20 years in the federal public service 32 32 11 8 11 5 1 67 21 573
2008 More than 20 years in the federal public service 32 35 11 9 8 4 1 71 18 780

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 28 19 9 4 8 2 65 15 828
2017 3 to 10 years in the federal public service 22 32 22 12 6 4 2 58 19 1775
2017 11 to 20 years in the federal public service 21 35 20 13 7 4 1 58 21 1427
2017 More than 20 years in the federal public service 25 35 19 8 7 4 2 64 16 753
2014 Less than 3 years in the federal public service 31 34 15 7 4 6 3 71 13 321
2014 3 to 10 years in the federal public service 24 34 19 10 5 5 2 62 17 1829
2014 11 to 20 years in the federal public service 26 35 20 10 6 3 1 63 17 1071
2014 More than 20 years in the federal public service 30 33 20 6 6 4 1 66 12 802
2011 Less than 3 years in the federal public service 18 29 26 12 5 8 2 52 19 713
2011 3 to 10 years in the federal public service 13 32 26 14 9 5 2 49 24 2506
2011 11 to 20 years in the federal public service 17 31 25 12 8 6 1 51 21 1027
2011 More than 20 years in the federal public service 21 34 23 10 6 5 1 58 18 1205

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 23 13 8 6 12 4 68 17 822
2017 3 to 10 years in the federal public service 21 25 17 12 15 7 3 51 30 1771
2017 11 to 20 years in the federal public service 17 25 16 17 16 7 2 47 35 1430
2017 More than 20 years in the federal public service 26 26 14 11 14 5 3 57 28 752
2014 Less than 3 years in the federal public service 29 27 14 9 9 10 2 63 21 322
2014 3 to 10 years in the federal public service 21 23 17 15 14 8 2 49 32 1828
2014 11 to 20 years in the federal public service 20 26 16 16 15 6 1 49 34 1073
2014 More than 20 years in the federal public service 27 23 18 12 14 5 1 54 28 800
2011 Less than 3 years in the federal public service 22 23 16 14 8 15 4 55 26 715
2011 3 to 10 years in the federal public service 14 24 18 16 17 10 2 43 37 2502
2011 11 to 20 years in the federal public service 16 23 20 16 17 6 1 42 36 1029
2011 More than 20 years in the federal public service 19 26 19 15 14 6 1 48 31 1208

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 36 4 6 0 0 0 90 6 831
2017 3 to 10 years in the federal public service 41 45 4 8 3 0 0 86 11 1778
2017 11 to 20 years in the federal public service 40 45 4 8 3 0 0 85 11 1432
2017 More than 20 years in the federal public service 41 45 4 7 3 0 0 86 10 753
2014 Less than 3 years in the federal public service 55 34 4 5 1 0 0 90 7 323
2014 3 to 10 years in the federal public service 43 44 4 7 2 0 0 87 9 1827
2014 11 to 20 years in the federal public service 41 45 4 6 3 0 0 87 9 1073
2014 More than 20 years in the federal public service 43 46 3 7 1 0 0 89 8 802
2011 Less than 3 years in the federal public service 46 41 4 7 2 0 0 88 8 718
2011 3 to 10 years in the federal public service 39 46 4 9 2 0 0 86 11 2510
2011 11 to 20 years in the federal public service 39 47 4 8 3 0 0 86 10 1028
2011 More than 20 years in the federal public service 40 48 3 7 3 0 0 88 9 1204
2008 Less than 3 years in the federal public service 49 41 3 6 2 0 0 89 8 783
2008 3 to 10 years in the federal public service 39 47 3 9 2 0 0 86 11 1341
2008 11 to 20 years in the federal public service 38 48 3 8 3 0 0 86 11 575
2008 More than 20 years in the federal public service 38 48 3 9 2 0 0 86 11 778

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 32 4 6 3 0 0 87 9 830
2017 3 to 10 years in the federal public service 43 34 6 11 5 0 0 78 16 1777
2017 11 to 20 years in the federal public service 42 36 5 12 5 0 0 78 17 1429
2017 More than 20 years in the federal public service 44 31 6 12 6 0 1 76 18 751
2014 Less than 3 years in the federal public service 49 35 4 7 5 0 0 84 12 323
2014 3 to 10 years in the federal public service 45 33 7 10 4 0 0 79 14 1827
2014 11 to 20 years in the federal public service 45 33 6 11 5 0 0 78 16 1073
2014 More than 20 years in the federal public service 46 34 4 10 5 0 0 80 15 802
2011 Less than 3 years in the federal public service 43 35 5 11 5 0 0 78 17 712
2011 3 to 10 years in the federal public service 37 37 8 12 6 0 0 75 18 2500
2011 11 to 20 years in the federal public service 40 34 6 12 7 0 0 74 19 1025
2011 More than 20 years in the federal public service 43 34 7 9 8 0 0 77 17 1195

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 55 31 6 6 2 1 0 87 7 829
2017 3 to 10 years in the federal public service 43 39 8 6 3 0 0 82 9 1768
2017 11 to 20 years in the federal public service 44 37 8 8 3 0 0 81 11 1430
2017 More than 20 years in the federal public service 51 31 8 7 3 0 0 82 11 750
2014 Less than 3 years in the federal public service 52 35 7 4 1 1 0 88 6 323
2014 3 to 10 years in the federal public service 46 36 9 7 2 0 0 82 9 1825
2014 11 to 20 years in the federal public service 44 37 9 7 3 0 0 81 10 1071
2014 More than 20 years in the federal public service 50 36 6 6 2 0 0 86 8 802

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 84 12 2 1 0 0 1 97 1 830
2017 3 to 10 years in the federal public service 74 18 4 1 1 1 1 94 2 1774
2017 11 to 20 years in the federal public service 74 17 3 2 1 1 2 94 3 1431
2017 More than 20 years in the federal public service 75 17 4 2 1 1 1 94 3 748
2014 Less than 3 years in the federal public service 82 14 1 0 0 1 1 98 1 322
2014 3 to 10 years in the federal public service 75 18 3 2 1 0 1 94 3 1828
2014 11 to 20 years in the federal public service 73 20 3 2 1 1 1 94 3 1073
2014 More than 20 years in the federal public service 75 18 3 1 1 1 1 95 2 802
2011 Less than 3 years in the federal public service 79 16 3 1 1 0 0 96 2 719
2011 3 to 10 years in the federal public service 77 16 3 2 1 1 1 94 3 2511
2011 11 to 20 years in the federal public service 76 17 3 2 1 0 1 94 3 1029
2011 More than 20 years in the federal public service 74 19 2 2 1 0 2 94 3 1202
2008 Less than 3 years in the federal public service 80 13 3 3 1 0 1 94 4 780
2008 3 to 10 years in the federal public service 75 19 2 2 1 1 1 96 2 1339
2008 11 to 20 years in the federal public service 79 15 1 2 1 1 1 95 3 572
2008 More than 20 years in the federal public service 75 18 2 2 1 1 1 95 3 776

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 83 11 2 2 1 0 1 95 3 830
2017 3 to 10 years in the federal public service 73 16 4 3 2 0 2 91 5 1780
2017 11 to 20 years in the federal public service 73 15 5 4 2 0 2 90 5 1431
2017 More than 20 years in the federal public service 75 14 4 3 2 0 2 92 5 752
2014 Less than 3 years in the federal public service 81 11 4 2 1 0 1 93 2 323
2014 3 to 10 years in the federal public service 72 17 4 3 3 0 2 91 5 1828
2014 11 to 20 years in the federal public service 71 16 4 4 2 0 2 89 6 1073
2014 More than 20 years in the federal public service 74 16 3 3 2 0 3 92 5 802
2011 Less than 3 years in the federal public service 78 13 4 3 2 0 1 92 5 717
2011 3 to 10 years in the federal public service 73 15 3 4 2 0 2 90 7 2505
2011 11 to 20 years in the federal public service 74 15 4 3 3 0 2 90 6 1028
2011 More than 20 years in the federal public service 74 14 3 4 2 0 3 90 6 1203
2008 Less than 3 years in the federal public service 77 13 3 5 2 0 1 90 7 779
2008 3 to 10 years in the federal public service 73 16 3 4 2 0 1 90 6 1341
2008 11 to 20 years in the federal public service 77 14 4 3 1 1 1 92 4 575
2008 More than 20 years in the federal public service 73 16 3 4 2 0 2 91 7 777

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 77 9 4 2 1 0 7 92 3 829
2017 3 to 10 years in the federal public service 72 11 6 3 2 0 6 89 5 1780
2017 11 to 20 years in the federal public service 72 13 5 3 2 1 5 90 5 1432
2017 More than 20 years in the federal public service 72 10 5 3 2 0 8 90 5 751
2014 Less than 3 years in the federal public service 81 8 3 1 1 0 6 95 2 323
2014 3 to 10 years in the federal public service 73 13 4 2 2 1 5 91 5 1828
2014 11 to 20 years in the federal public service 75 13 4 2 2 0 4 92 4 1073
2014 More than 20 years in the federal public service 76 11 4 2 2 0 6 92 3 802
2011 Less than 3 years in the federal public service 72 12 5 3 2 1 4 89 6 713
2011 3 to 10 years in the federal public service 71 12 4 3 3 1 6 89 6 2495
2011 11 to 20 years in the federal public service 73 12 5 2 3 1 4 90 5 1027
2011 More than 20 years in the federal public service 71 13 4 3 3 1 5 89 6 1202
2008 Less than 3 years in the federal public service 71 10 5 3 3 1 7 88 7 781
2008 3 to 10 years in the federal public service 70 12 5 3 3 0 8 89 6 1340
2008 11 to 20 years in the federal public service 74 11 3 1 3 1 8 92 4 574
2008 More than 20 years in the federal public service 70 12 3 2 4 0 8 89 7 778

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 83 10 2 0 1 0 3 96 2 827
2017 3 to 10 years in the federal public service 80 10 3 1 2 0 3 94 3 1780
2017 11 to 20 years in the federal public service 79 11 4 1 2 0 4 93 3 1429
2017 More than 20 years in the federal public service 80 10 4 1 1 0 4 94 2 751
2014 Less than 3 years in the federal public service 87 6 2 0 1 0 4 97 1 323
2014 3 to 10 years in the federal public service 78 11 3 1 2 0 5 94 3 1829
2014 11 to 20 years in the federal public service 81 9 4 1 2 0 4 94 3 1073
2014 More than 20 years in the federal public service 79 10 3 0 1 0 6 94 2 802
2011 Less than 3 years in the federal public service 79 12 3 1 2 0 3 94 3 716
2011 3 to 10 years in the federal public service 78 11 3 1 2 0 5 93 3 2501
2011 11 to 20 years in the federal public service 81 9 3 1 2 0 4 94 3 1025
2011 More than 20 years in the federal public service 78 10 3 2 2 0 5 93 4 1201
2008 Less than 3 years in the federal public service 82 7 2 1 3 0 5 94 4 782
2008 3 to 10 years in the federal public service 81 7 2 1 2 0 7 94 3 1335
2008 11 to 20 years in the federal public service 84 4 2 0 2 1 7 95 3 573
2008 More than 20 years in the federal public service 79 7 2 1 3 0 8 94 4 777

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 71 9 4 1 1 5 9 93 2 829
2017 3 to 10 years in the federal public service 65 14 7 2 1 2 7 88 4 1777
2017 11 to 20 years in the federal public service 64 16 7 3 2 2 6 87 6 1431
2017 More than 20 years in the federal public service 65 15 7 2 1 1 9 89 4 753
2014 Less than 3 years in the federal public service 72 13 3 1 1 3 7 94 2 323
2014 3 to 10 years in the federal public service 67 16 6 2 2 2 6 89 4 1828
2014 11 to 20 years in the federal public service 69 14 7 2 2 1 5 89 4 1073
2014 More than 20 years in the federal public service 69 14 6 2 1 2 7 91 3 802

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 78 11 3 1 0 3 3 95 1 829
2017 3 to 10 years in the federal public service 69 14 7 3 1 2 4 88 4 1770
2017 11 to 20 years in the federal public service 69 15 6 2 2 2 5 90 4 1428
2017 More than 20 years in the federal public service 70 13 7 2 1 2 6 90 3 753
2014 Less than 3 years in the federal public service 77 11 2 1 1 5 3 96 2 323
2014 3 to 10 years in the federal public service 69 15 6 2 1 2 5 91 3 1829
2014 11 to 20 years in the federal public service 69 16 5 1 2 2 4 91 3 1073
2014 More than 20 years in the federal public service 70 14 4 2 1 3 5 92 4 802
2011 Less than 3 years in the federal public service 70 15 6 2 2 2 4 90 4 717
2011 3 to 10 years in the federal public service 65 17 8 2 1 3 4 88 4 2501
2011 11 to 20 years in the federal public service 69 15 6 2 2 3 3 90 4 1028
2011 More than 20 years in the federal public service 67 16 7 2 2 2 5 88 4 1203
2008 Less than 3 years in the federal public service 73 13 6 2 1 2 2 90 4 784
2008 3 to 10 years in the federal public service 68 16 7 2 1 2 4 90 3 1338
2008 11 to 20 years in the federal public service 71 13 7 2 1 3 3 89 4 575
2008 More than 20 years in the federal public service 68 17 7 2 1 3 3 89 3 779

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 89 827
2017 3 to 10 years in the federal public service 20 80 1778
2017 11 to 20 years in the federal public service 22 78 1427
2017 More than 20 years in the federal public service 21 79 750
2014 Less than 3 years in the federal public service 15 85 322
2014 3 to 10 years in the federal public service 22 78 1828
2014 11 to 20 years in the federal public service 22 78 1068
2014 More than 20 years in the federal public service 19 81 799

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 97
2017 3 to 10 years in the federal public service 56 362
2017 11 to 20 years in the federal public service 53 301
2017 More than 20 years in the federal public service 48 150
2014 Less than 3 years in the federal public service 67 48
2014 3 to 10 years in the federal public service 57 403
2014 11 to 20 years in the federal public service 55 236
2014 More than 20 years in the federal public service 48 152

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 97
2017 3 to 10 years in the federal public service 58 362
2017 11 to 20 years in the federal public service 67 301
2017 More than 20 years in the federal public service 65 150
2014 Less than 3 years in the federal public service 57 48
2014 3 to 10 years in the federal public service 63 403
2014 11 to 20 years in the federal public service 62 236
2014 More than 20 years in the federal public service 60 152

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 362
2017 11 to 20 years in the federal public service 11 301
2017 More than 20 years in the federal public service 12 150
2014 3 to 10 years in the federal public service 5 403
2014 11 to 20 years in the federal public service 13 236
2014 More than 20 years in the federal public service 13 152

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 2 362
2017 11 to 20 years in the federal public service 2 301
2014 11 to 20 years in the federal public service 0 236

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 97
2017 3 to 10 years in the federal public service 6 362
2017 11 to 20 years in the federal public service 9 301
2017 More than 20 years in the federal public service 5 150
2014 3 to 10 years in the federal public service 4 403
2014 11 to 20 years in the federal public service 4 236
2014 More than 20 years in the federal public service 6 152

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 10 97
2017 3 to 10 years in the federal public service 8 362
2017 11 to 20 years in the federal public service 7 301
2017 More than 20 years in the federal public service 8 150
2014 Less than 3 years in the federal public service 12 48
2014 3 to 10 years in the federal public service 5 403
2014 11 to 20 years in the federal public service 7 236
2014 More than 20 years in the federal public service 5 152

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 3 362
2017 11 to 20 years in the federal public service 6 301
2014 Less than 3 years in the federal public service 0 48
2014 3 to 10 years in the federal public service 3 403
2014 11 to 20 years in the federal public service 8 236

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 97
2017 3 to 10 years in the federal public service 36 362
2017 11 to 20 years in the federal public service 36 301
2017 More than 20 years in the federal public service 43 150
2014 Less than 3 years in the federal public service 37 48
2014 3 to 10 years in the federal public service 43 404
2014 11 to 20 years in the federal public service 43 236
2014 More than 20 years in the federal public service 34 152

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 97
2017 3 to 10 years in the federal public service 43 362
2017 11 to 20 years in the federal public service 38 301
2017 More than 20 years in the federal public service 44 150
2014 Less than 3 years in the federal public service 39 48
2014 3 to 10 years in the federal public service 39 404
2014 11 to 20 years in the federal public service 34 236
2014 More than 20 years in the federal public service 38 152

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 97
2017 3 to 10 years in the federal public service 47 362
2017 11 to 20 years in the federal public service 50 301
2017 More than 20 years in the federal public service 51 150
2014 Less than 3 years in the federal public service 55 48
2014 3 to 10 years in the federal public service 49 404
2014 11 to 20 years in the federal public service 56 236
2014 More than 20 years in the federal public service 48 152

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 97
2017 3 to 10 years in the federal public service 39 362
2017 11 to 20 years in the federal public service 40 301
2017 More than 20 years in the federal public service 34 150
2014 Less than 3 years in the federal public service 38 48
2014 3 to 10 years in the federal public service 44 404
2014 11 to 20 years in the federal public service 41 236
2014 More than 20 years in the federal public service 39 152

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 97
2017 3 to 10 years in the federal public service 32 362
2017 11 to 20 years in the federal public service 33 301
2017 More than 20 years in the federal public service 38 150
2014 Less than 3 years in the federal public service 31 48
2014 3 to 10 years in the federal public service 35 404
2014 11 to 20 years in the federal public service 35 236
2014 More than 20 years in the federal public service 38 152

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 97
2017 3 to 10 years in the federal public service 54 362
2017 11 to 20 years in the federal public service 52 301
2017 More than 20 years in the federal public service 42 150
2014 Less than 3 years in the federal public service 39 48
2014 3 to 10 years in the federal public service 54 404
2014 11 to 20 years in the federal public service 54 236
2014 More than 20 years in the federal public service 45 152

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 97
2017 3 to 10 years in the federal public service 35 362
2017 11 to 20 years in the federal public service 31 301
2017 More than 20 years in the federal public service 34 150
2014 Less than 3 years in the federal public service 35 48
2014 3 to 10 years in the federal public service 39 404
2014 11 to 20 years in the federal public service 31 236
2014 More than 20 years in the federal public service 36 152

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 97
2017 3 to 10 years in the federal public service 2 362
2014 Less than 3 years in the federal public service 0 48
2014 3 to 10 years in the federal public service 1 404
2014 11 to 20 years in the federal public service 2 236

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 97
2017 3 to 10 years in the federal public service 14 362
2017 11 to 20 years in the federal public service 12 301
2017 More than 20 years in the federal public service 10 150
2014 Less than 3 years in the federal public service 13 48
2014 3 to 10 years in the federal public service 10 404
2014 11 to 20 years in the federal public service 5 236
2014 More than 20 years in the federal public service 5 152

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 97
2017 3 to 10 years in the federal public service 12 362
2017 11 to 20 years in the federal public service 14 301
2017 More than 20 years in the federal public service 8 150
2014 Less than 3 years in the federal public service 10 48
2014 3 to 10 years in the federal public service 14 404
2014 11 to 20 years in the federal public service 10 236
2014 More than 20 years in the federal public service 9 152

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 97
2017 3 to 10 years in the federal public service 46 362
2017 11 to 20 years in the federal public service 48 301
2017 More than 20 years in the federal public service 46 150
2014 Less than 3 years in the federal public service 33 48
2014 3 to 10 years in the federal public service 48 404
2014 11 to 20 years in the federal public service 43 236
2014 More than 20 years in the federal public service 53 152

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 97
2017 3 to 10 years in the federal public service 25 362
2017 11 to 20 years in the federal public service 25 301
2017 More than 20 years in the federal public service 27 150
2014 Less than 3 years in the federal public service 21 48
2014 3 to 10 years in the federal public service 28 404
2014 11 to 20 years in the federal public service 35 236
2014 More than 20 years in the federal public service 26 152

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 97
2017 3 to 10 years in the federal public service 18 362
2017 11 to 20 years in the federal public service 16 301
2017 More than 20 years in the federal public service 13 150
2014 Less than 3 years in the federal public service 16 48
2014 3 to 10 years in the federal public service 13 404
2014 11 to 20 years in the federal public service 17 236
2014 More than 20 years in the federal public service 14 152

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 68 97
2017 3 to 10 years in the federal public service 57 362
2017 11 to 20 years in the federal public service 50 301
2017 More than 20 years in the federal public service 47 149
2014 Less than 3 years in the federal public service 60 48
2014 3 to 10 years in the federal public service 58 404
2014 11 to 20 years in the federal public service 53 235
2014 More than 20 years in the federal public service 53 152

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 97
2017 3 to 10 years in the federal public service 31 362
2017 11 to 20 years in the federal public service 27 301
2017 More than 20 years in the federal public service 29 149
2014 Less than 3 years in the federal public service 34 48
2014 3 to 10 years in the federal public service 33 404
2014 11 to 20 years in the federal public service 34 235
2014 More than 20 years in the federal public service 33 152

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 8 362
2017 11 to 20 years in the federal public service 9 301
2017 More than 20 years in the federal public service 11 149
2014 3 to 10 years in the federal public service 11 404
2014 11 to 20 years in the federal public service 13 235
2014 More than 20 years in the federal public service 12 152

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 97
2017 3 to 10 years in the federal public service 19 362
2017 11 to 20 years in the federal public service 21 301
2017 More than 20 years in the federal public service 23 149
2014 Less than 3 years in the federal public service 11 48
2014 3 to 10 years in the federal public service 23 404
2014 11 to 20 years in the federal public service 23 235
2014 More than 20 years in the federal public service 26 152

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 97
2017 3 to 10 years in the federal public service 16 362
2017 11 to 20 years in the federal public service 10 301
2017 More than 20 years in the federal public service 12 149
2014 3 to 10 years in the federal public service 12 404
2014 11 to 20 years in the federal public service 10 235
2014 More than 20 years in the federal public service 11 152

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 97
2017 3 to 10 years in the federal public service 6 362
2017 11 to 20 years in the federal public service 6 301
2017 More than 20 years in the federal public service 8 149
2014 3 to 10 years in the federal public service 7 404
2014 11 to 20 years in the federal public service 6 235
2014 More than 20 years in the federal public service 7 152

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 97
2017 3 to 10 years in the federal public service 11 362
2017 11 to 20 years in the federal public service 10 301
2017 More than 20 years in the federal public service 10 149
2014 Less than 3 years in the federal public service 16 48
2014 3 to 10 years in the federal public service 13 404
2014 11 to 20 years in the federal public service 12 235
2014 More than 20 years in the federal public service 12 152

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 97
2017 3 to 10 years in the federal public service 12 362
2017 11 to 20 years in the federal public service 12 301
2017 More than 20 years in the federal public service 11 149
2014 Less than 3 years in the federal public service 17 48
2014 3 to 10 years in the federal public service 10 404
2014 11 to 20 years in the federal public service 13 235
2014 More than 20 years in the federal public service 11 152

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 97
2017 3 to 10 years in the federal public service 24 362
2017 11 to 20 years in the federal public service 29 301
2017 More than 20 years in the federal public service 31 149
2014 Less than 3 years in the federal public service 18 48
2014 3 to 10 years in the federal public service 22 404
2014 11 to 20 years in the federal public service 21 235
2014 More than 20 years in the federal public service 26 152

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 91
2017 3 to 10 years in the federal public service 11 341
2017 11 to 20 years in the federal public service 11 282
2017 More than 20 years in the federal public service 9 137
2014 Less than 3 years in the federal public service 25 47
2014 3 to 10 years in the federal public service 14 375
2014 11 to 20 years in the federal public service 12 220
2014 More than 20 years in the federal public service 13 140

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 91
2017 3 to 10 years in the federal public service 17 341
2017 11 to 20 years in the federal public service 14 282
2017 More than 20 years in the federal public service 10 137
2014 Less than 3 years in the federal public service 30 47
2014 3 to 10 years in the federal public service 17 375
2014 11 to 20 years in the federal public service 13 220
2014 More than 20 years in the federal public service 15 140

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 91
2017 3 to 10 years in the federal public service 12 341
2017 11 to 20 years in the federal public service 5 282
2017 More than 20 years in the federal public service 3 137
2014 Less than 3 years in the federal public service 15 47
2014 3 to 10 years in the federal public service 8 375
2014 11 to 20 years in the federal public service 8 220
2014 More than 20 years in the federal public service 8 140

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 91
2017 3 to 10 years in the federal public service 5 341
2017 11 to 20 years in the federal public service 8 282
2017 More than 20 years in the federal public service 5 137
2014 Less than 3 years in the federal public service 13 47
2014 3 to 10 years in the federal public service 7 375
2014 11 to 20 years in the federal public service 7 220
2014 More than 20 years in the federal public service 5 140

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 91
2017 3 to 10 years in the federal public service 13 341
2017 11 to 20 years in the federal public service 13 282
2017 More than 20 years in the federal public service 10 137
2014 Less than 3 years in the federal public service 18 47
2014 3 to 10 years in the federal public service 14 375
2014 11 to 20 years in the federal public service 11 220
2014 More than 20 years in the federal public service 13 140

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 91
2017 3 to 10 years in the federal public service 14 341
2017 11 to 20 years in the federal public service 16 282
2017 More than 20 years in the federal public service 10 137
2014 3 to 10 years in the federal public service 9 375
2014 11 to 20 years in the federal public service 11 220
2014 More than 20 years in the federal public service 8 140

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 91
2017 3 to 10 years in the federal public service 18 341
2017 11 to 20 years in the federal public service 11 282
2017 More than 20 years in the federal public service 15 137
2014 Less than 3 years in the federal public service 14 47
2014 3 to 10 years in the federal public service 17 375
2014 11 to 20 years in the federal public service 14 220
2014 More than 20 years in the federal public service 13 140

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 91
2017 3 to 10 years in the federal public service 11 341
2017 11 to 20 years in the federal public service 11 282
2017 More than 20 years in the federal public service 9 137
2014 Less than 3 years in the federal public service 18 47
2014 3 to 10 years in the federal public service 10 375
2014 11 to 20 years in the federal public service 10 220
2014 More than 20 years in the federal public service 6 140

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 14 91
2017 3 to 10 years in the federal public service 11 341
2017 11 to 20 years in the federal public service 13 282
2017 More than 20 years in the federal public service 11 137
2014 3 to 10 years in the federal public service 8 375
2014 11 to 20 years in the federal public service 15 220
2014 More than 20 years in the federal public service 7 140

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 91
2017 3 to 10 years in the federal public service 32 341
2017 11 to 20 years in the federal public service 27 282
2017 More than 20 years in the federal public service 26 137
2014 Less than 3 years in the federal public service 20 47
2014 3 to 10 years in the federal public service 24 375
2014 11 to 20 years in the federal public service 25 220
2014 More than 20 years in the federal public service 22 140

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 91
2017 3 to 10 years in the federal public service 9 341
2017 11 to 20 years in the federal public service 9 282
2017 More than 20 years in the federal public service 8 137
2014 Less than 3 years in the federal public service 10 47
2014 3 to 10 years in the federal public service 11 375
2014 11 to 20 years in the federal public service 8 220
2014 More than 20 years in the federal public service 11 140

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 91
2017 3 to 10 years in the federal public service 50 341
2017 11 to 20 years in the federal public service 42 282
2017 More than 20 years in the federal public service 44 137
2014 Less than 3 years in the federal public service 49 47
2014 3 to 10 years in the federal public service 47 375
2014 11 to 20 years in the federal public service 48 220
2014 More than 20 years in the federal public service 41 140

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 2 282
2014 Less than 3 years in the federal public service 0 47
2014 3 to 10 years in the federal public service 3 375

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 91
2017 3 to 10 years in the federal public service 53 341
2017 11 to 20 years in the federal public service 58 282
2017 More than 20 years in the federal public service 57 137
2014 Less than 3 years in the federal public service 31 47
2014 3 to 10 years in the federal public service 51 375
2014 11 to 20 years in the federal public service 60 220
2014 More than 20 years in the federal public service 58 140

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 2 341
2017 11 to 20 years in the federal public service 3 282

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 91
2017 3 to 10 years in the federal public service 12 341
2017 11 to 20 years in the federal public service 14 282
2017 More than 20 years in the federal public service 16 137
2014 Less than 3 years in the federal public service 10 47
2014 3 to 10 years in the federal public service 13 375
2014 11 to 20 years in the federal public service 18 220
2014 More than 20 years in the federal public service 12 140

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 85 15 98
2017 3 to 10 years in the federal public service 88 12 362
2017 11 to 20 years in the federal public service 93 7 301
2017 More than 20 years in the federal public service 90 10 149

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 19 13 4 4 23 11 69 12 830
2017 3 to 10 years in the federal public service 17 21 21 9 9 16 6 49 23 1778
2017 11 to 20 years in the federal public service 17 22 22 10 11 14 4 47 26 1432
2017 More than 20 years in the federal public service 22 22 18 12 11 10 5 52 27 751
2014 Less than 3 years in the federal public service 35 21 16 4 5 14 6 69 11 323
2014 3 to 10 years in the federal public service 22 22 20 9 8 15 4 54 22 1827
2014 11 to 20 years in the federal public service 20 24 20 9 10 14 4 53 22 1071
2014 More than 20 years in the federal public service 24 23 20 9 9 12 3 55 21 802

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 26 13 4 2 8 2 79 7 826
2017 3 to 10 years in the federal public service 29 33 17 7 5 6 1 68 14 1777
2017 11 to 20 years in the federal public service 28 33 19 9 7 4 1 63 17 1433
2017 More than 20 years in the federal public service 32 33 16 9 7 3 1 68 16 753
2014 Less than 3 years in the federal public service 52 30 8 3 3 4 1 85 6 323
2014 3 to 10 years in the federal public service 35 33 16 6 5 4 0 71 11 1829
2014 11 to 20 years in the federal public service 32 34 16 9 4 4 0 69 14 1070
2014 More than 20 years in the federal public service 38 32 15 6 5 3 1 73 12 802
2011 Less than 3 years in the federal public service 44 30 13 3 3 7 0 80 7 717
2011 3 to 10 years in the federal public service 30 35 17 8 5 4 0 68 14 2505
2011 11 to 20 years in the federal public service 30 36 17 8 5 3 0 69 13 1028
2011 More than 20 years in the federal public service 35 37 13 7 6 3 0 74 13 1202

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 98 830
2017 3 to 10 years in the federal public service 8 92 1774
2017 11 to 20 years in the federal public service 11 89 1426
2017 More than 20 years in the federal public service 8 92 748
2014 Less than 3 years in the federal public service 5 95 322
2014 3 to 10 years in the federal public service 7 93 1826
2014 11 to 20 years in the federal public service 9 91 1070
2014 More than 20 years in the federal public service 7 93 798

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 70 22
2017 3 to 10 years in the federal public service 48 136
2017 11 to 20 years in the federal public service 45 151
2017 More than 20 years in the federal public service 38 54
2014 Less than 3 years in the federal public service 62 19
2014 3 to 10 years in the federal public service 43 125
2014 11 to 20 years in the federal public service 42 93
2014 More than 20 years in the federal public service 42 56

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 22
2017 3 to 10 years in the federal public service 75 136
2017 11 to 20 years in the federal public service 78 151
2017 More than 20 years in the federal public service 76 54
2014 Less than 3 years in the federal public service 66 19
2014 3 to 10 years in the federal public service 76 125
2014 11 to 20 years in the federal public service 77 93
2014 More than 20 years in the federal public service 84 56

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 5 151
2014 Less than 3 years in the federal public service 0 19
2014 11 to 20 years in the federal public service 8 93

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 22
2017 More than 20 years in the federal public service 0 54
2014 3 to 10 years in the federal public service 0 125
2014 11 to 20 years in the federal public service 0 93
2014 More than 20 years in the federal public service 0 56

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 136
2017 11 to 20 years in the federal public service 11 151
2014 3 to 10 years in the federal public service 6 125
2014 11 to 20 years in the federal public service 6 93
2014 More than 20 years in the federal public service 11 56

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 9 136
2017 11 to 20 years in the federal public service 9 151
2014 3 to 10 years in the federal public service 5 125

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 22
2017 3 to 10 years in the federal public service 5 136
2017 11 to 20 years in the federal public service 11 151
2017 More than 20 years in the federal public service 9 54
2014 3 to 10 years in the federal public service 8 125

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 25 22
2017 3 to 10 years in the federal public service 18 136
2017 11 to 20 years in the federal public service 20 152
2017 More than 20 years in the federal public service 10 54
2014 3 to 10 years in the federal public service 13 125
2014 11 to 20 years in the federal public service 25 92
2014 More than 20 years in the federal public service 12 56

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 14 136
2017 11 to 20 years in the federal public service 15 152
2017 More than 20 years in the federal public service 9 54
2014 3 to 10 years in the federal public service 12 125
2014 11 to 20 years in the federal public service 16 92
2014 More than 20 years in the federal public service 14 56

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 136
2017 11 to 20 years in the federal public service 6 152
2017 More than 20 years in the federal public service 0 54
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 8 125
2014 11 to 20 years in the federal public service 9 92

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 4 152
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 6 125
2014 More than 20 years in the federal public service 0 56

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 22
2017 3 to 10 years in the federal public service 28 136
2017 11 to 20 years in the federal public service 26 152
2017 More than 20 years in the federal public service 35 54
2014 Less than 3 years in the federal public service 25 19
2014 3 to 10 years in the federal public service 25 125
2014 11 to 20 years in the federal public service 22 92
2014 More than 20 years in the federal public service 41 56

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 22
2017 3 to 10 years in the federal public service 33 136
2017 11 to 20 years in the federal public service 35 152
2017 More than 20 years in the federal public service 30 54
2014 Less than 3 years in the federal public service 37 19
2014 3 to 10 years in the federal public service 24 125
2014 11 to 20 years in the federal public service 22 92
2014 More than 20 years in the federal public service 28 56

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 136
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 5 125
2014 11 to 20 years in the federal public service 0 92

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 54

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 136
2017 11 to 20 years in the federal public service 10 152
2014 3 to 10 years in the federal public service 8 125
2014 11 to 20 years in the federal public service 6 92

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 20 136
2017 11 to 20 years in the federal public service 20 152
2017 More than 20 years in the federal public service 16 54
2014 3 to 10 years in the federal public service 17 125
2014 11 to 20 years in the federal public service 14 92

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 22
2017 11 to 20 years in the federal public service 0 152
2017 More than 20 years in the federal public service 0 54

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 12 136
2017 11 to 20 years in the federal public service 13 152
2017 More than 20 years in the federal public service 19 54
2014 3 to 10 years in the federal public service 13 125
2014 11 to 20 years in the federal public service 23 92
2014 More than 20 years in the federal public service 18 56

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 22
2017 3 to 10 years in the federal public service 0 136
2017 11 to 20 years in the federal public service 0 152
2017 More than 20 years in the federal public service 0 54
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 0 125
2014 11 to 20 years in the federal public service 0 92
2014 More than 20 years in the federal public service 0 56

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 22 136
2017 11 to 20 years in the federal public service 25 152
2017 More than 20 years in the federal public service 21 54
2014 Less than 3 years in the federal public service 30 19
2014 3 to 10 years in the federal public service 36 125
2014 11 to 20 years in the federal public service 30 92
2014 More than 20 years in the federal public service 30 56

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 22
2017 3 to 10 years in the federal public service 27 136
2017 11 to 20 years in the federal public service 26 152
2017 More than 20 years in the federal public service 20 55
2014 3 to 10 years in the federal public service 37 125
2014 11 to 20 years in the federal public service 32 93
2014 More than 20 years in the federal public service 27 56

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 18 136
2017 11 to 20 years in the federal public service 16 152
2017 More than 20 years in the federal public service 17 55
2014 3 to 10 years in the federal public service 20 125
2014 11 to 20 years in the federal public service 20 93
2014 More than 20 years in the federal public service 16 56

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 136
2017 11 to 20 years in the federal public service 10 152
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 8 125
2014 11 to 20 years in the federal public service 6 93

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 9 136
2017 11 to 20 years in the federal public service 19 152
2017 More than 20 years in the federal public service 18 55
2014 3 to 10 years in the federal public service 19 125
2014 11 to 20 years in the federal public service 16 93
2014 More than 20 years in the federal public service 20 56

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 136
2017 11 to 20 years in the federal public service 5 152
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 4 125
2014 11 to 20 years in the federal public service 6 93
2014 More than 20 years in the federal public service 9 56

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 5 136
2017 11 to 20 years in the federal public service 8 152
2017 More than 20 years in the federal public service 10 55
2014 3 to 10 years in the federal public service 6 125
2014 11 to 20 years in the federal public service 8 93

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 10 136
2017 11 to 20 years in the federal public service 5 152
2017 More than 20 years in the federal public service 16 55
2014 3 to 10 years in the federal public service 7 125
2014 11 to 20 years in the federal public service 14 93

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 22
2017 3 to 10 years in the federal public service 10 136
2017 11 to 20 years in the federal public service 10 152
2014 3 to 10 years in the federal public service 9 125
2014 11 to 20 years in the federal public service 10 93

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 22
2017 3 to 10 years in the federal public service 52 136
2017 11 to 20 years in the federal public service 49 152
2017 More than 20 years in the federal public service 50 55
2014 Less than 3 years in the federal public service 64 19
2014 3 to 10 years in the federal public service 44 125
2014 11 to 20 years in the federal public service 43 93
2014 More than 20 years in the federal public service 57 56

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 128
2017 11 to 20 years in the federal public service 7 141
2014 3 to 10 years in the federal public service 9 118
2014 11 to 20 years in the federal public service 9 85

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 20
2017 3 to 10 years in the federal public service 20 128
2017 11 to 20 years in the federal public service 9 141
2014 Less than 3 years in the federal public service 25 18
2014 3 to 10 years in the federal public service 16 118
2014 More than 20 years in the federal public service 9 55

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 128
2014 3 to 10 years in the federal public service 7 118
2014 11 to 20 years in the federal public service 7 85

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 4 141
2014 Less than 3 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 6 85

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 20
2014 Less than 3 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 7 118
2014 11 to 20 years in the federal public service 7 85

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 128
2017 11 to 20 years in the federal public service 7 141
2014 Less than 3 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 8 118
2014 11 to 20 years in the federal public service 8 85
2014 More than 20 years in the federal public service 9 55

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 20
2017 3 to 10 years in the federal public service 12 128
2017 11 to 20 years in the federal public service 7 141
2017 More than 20 years in the federal public service 17 49
2014 3 to 10 years in the federal public service 14 118
2014 11 to 20 years in the federal public service 10 85
2014 More than 20 years in the federal public service 9 55

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 14 128
2017 11 to 20 years in the federal public service 12 141
2014 3 to 10 years in the federal public service 15 118
2014 11 to 20 years in the federal public service 13 85
2014 More than 20 years in the federal public service 9 55

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 128
2017 11 to 20 years in the federal public service 10 141
2017 More than 20 years in the federal public service 11 49
2014 3 to 10 years in the federal public service 9 118
2014 11 to 20 years in the federal public service 9 85
2014 More than 20 years in the federal public service 11 55

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 26 128
2017 11 to 20 years in the federal public service 19 141
2017 More than 20 years in the federal public service 26 49
2014 3 to 10 years in the federal public service 22 118
2014 11 to 20 years in the federal public service 21 85
2014 More than 20 years in the federal public service 28 55

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 128
2017 11 to 20 years in the federal public service 7 141
2014 3 to 10 years in the federal public service 8 118
2014 11 to 20 years in the federal public service 8 85
2014 More than 20 years in the federal public service 14 55

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 50 20
2017 3 to 10 years in the federal public service 46 128
2017 11 to 20 years in the federal public service 40 141
2017 More than 20 years in the federal public service 48 49
2014 Less than 3 years in the federal public service 34 18
2014 3 to 10 years in the federal public service 45 118
2014 11 to 20 years in the federal public service 50 85
2014 More than 20 years in the federal public service 47 55

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 141
2014 Less than 3 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 85

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 20
2017 3 to 10 years in the federal public service 65 128
2017 11 to 20 years in the federal public service 68 141
2017 More than 20 years in the federal public service 55 49
2014 Less than 3 years in the federal public service 75 18
2014 3 to 10 years in the federal public service 63 118
2014 11 to 20 years in the federal public service 69 85
2014 More than 20 years in the federal public service 80 55

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 49

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 8 128
2017 11 to 20 years in the federal public service 13 141
2017 More than 20 years in the federal public service 9 49
2014 3 to 10 years in the federal public service 8 118
2014 11 to 20 years in the federal public service 15 85
2014 More than 20 years in the federal public service 9 55

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 81 19 22
2017 3 to 10 years in the federal public service 87 13 136
2017 11 to 20 years in the federal public service 95 5 151
2017 More than 20 years in the federal public service 90 10 55

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 17 13 1 2 28 11 73 5 828
2017 3 to 10 years in the federal public service 19 20 22 4 4 24 8 57 11 1778
2017 11 to 20 years in the federal public service 16 22 25 5 4 22 5 53 13 1433
2017 More than 20 years in the federal public service 23 21 24 5 3 18 7 58 10 749
2014 Less than 3 years in the federal public service 32 16 18 1 2 21 10 69 5 323
2014 3 to 10 years in the federal public service 21 20 21 4 2 24 7 60 9 1829
2014 11 to 20 years in the federal public service 20 21 24 3 4 22 6 57 9 1073
2014 More than 20 years in the federal public service 23 23 22 4 2 20 5 61 9 800

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 24 10 3 1 11 2 84 4 830
2017 3 to 10 years in the federal public service 32 31 18 4 3 9 2 71 8 1777
2017 11 to 20 years in the federal public service 28 34 19 5 4 8 1 69 10 1431
2017 More than 20 years in the federal public service 36 29 19 4 3 7 2 71 8 751
2014 Less than 3 years in the federal public service 52 25 11 1 1 10 1 86 2 323
2014 3 to 10 years in the federal public service 36 32 17 3 2 9 1 76 6 1829
2014 11 to 20 years in the federal public service 35 32 18 4 3 9 1 73 7 1073
2014 More than 20 years in the federal public service 39 30 17 3 2 7 1 76 6 800
2011 Less than 3 years in the federal public service 50 27 11 2 1 8 0 84 4 716
2011 3 to 10 years in the federal public service 36 34 16 5 2 7 0 75 8 2496
2011 11 to 20 years in the federal public service 35 32 18 5 3 6 1 72 9 1028
2011 More than 20 years in the federal public service 39 35 14 4 3 4 0 78 8 1201

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 91 829
2017 3 to 10 years in the federal public service 18 82 1772
2017 11 to 20 years in the federal public service 18 82 1425
2017 More than 20 years in the federal public service 14 86 750
2014 Less than 3 years in the federal public service 12 88 322
2014 3 to 10 years in the federal public service 14 86 1823
2014 11 to 20 years in the federal public service 16 84 1072
2014 More than 20 years in the federal public service 13 87 799

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 78 22 85
2017 3 to 10 years in the federal public service 77 23 318
2017 11 to 20 years in the federal public service 83 17 267
2017 More than 20 years in the federal public service 79 21 103
2014 Less than 3 years in the federal public service 76 24 38
2014 3 to 10 years in the federal public service 74 26 253
2014 11 to 20 years in the federal public service 83 17 173
2014 More than 20 years in the federal public service 76 24 103

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 21 10 6 1 0 4 83 7 67
2017 3 to 10 years in the federal public service 57 31 4 5 2 0 1 89 7 249
2017 11 to 20 years in the federal public service 49 33 5 7 6 0 0 82 13 220
2017 More than 20 years in the federal public service 57 29 6 8 0 0 0 86 8 79
2014 Less than 3 years in the federal public service 56 34 3 7 0 0 0 90 7 32
2014 3 to 10 years in the federal public service 54 32 5 6 1 1 1 88 7 189
2014 11 to 20 years in the federal public service 54 31 7 5 3 0 0 85 8 143
2014 More than 20 years in the federal public service 41 38 11 8 1 1 0 80 9 78

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 32 13 11 10 7 9 60 25 831
2017 3 to 10 years in the federal public service 23 50 11 6 3 2 5 79 9 1778
2017 11 to 20 years in the federal public service 32 50 7 5 1 1 4 87 6 1431
2017 More than 20 years in the federal public service 37 42 8 2 1 1 9 87 4 753
2014 Less than 3 years in the federal public service 16 34 17 10 11 7 6 57 24 323
2014 3 to 10 years in the federal public service 24 52 10 7 2 2 2 80 10 1829
2014 11 to 20 years in the federal public service 34 51 8 3 2 1 2 87 5 1073
2014 More than 20 years in the federal public service 41 46 7 2 1 1 3 90 3 802
2011 Less than 3 years in the federal public service 13 42 15 14 7 4 6 61 22 715
2011 3 to 10 years in the federal public service 19 49 11 8 5 2 6 74 14 2497
2011 11 to 20 years in the federal public service 29 47 8 4 2 1 9 84 6 1030
2011 More than 20 years in the federal public service 32 41 7 3 1 1 16 87 4 1205
2008 Less than 3 years in the federal public service 9 46 13 15 10 5 1 60 27 785
2008 3 to 10 years in the federal public service 22 52 10 9 3 1 2 76 13 1343
2008 11 to 20 years in the federal public service 33 51 8 4 1 1 1 86 5 575
2008 More than 20 years in the federal public service 41 48 5 2 1 0 2 92 3 782

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 13 17 4 6 28 19 48 19 829
2017 3 to 10 years in the federal public service 11 23 23 8 7 18 9 47 22 1773
2017 11 to 20 years in the federal public service 13 24 22 10 6 17 7 49 22 1429
2017 More than 20 years in the federal public service 14 21 24 9 7 14 12 47 21 750
2014 Less than 3 years in the federal public service 12 12 24 4 6 24 19 41 18 323
2014 3 to 10 years in the federal public service 11 23 25 8 6 17 10 46 20 1828
2014 11 to 20 years in the federal public service 14 25 26 9 5 14 8 50 18 1072
2014 More than 20 years in the federal public service 14 26 25 6 5 14 10 53 14 801
2011 Less than 3 years in the federal public service 10 15 24 8 6 26 12 39 22 717
2011 3 to 10 years in the federal public service 8 21 25 10 8 16 12 41 24 2494
2011 11 to 20 years in the federal public service 11 25 22 11 6 11 13 48 22 1031
2011 More than 20 years in the federal public service 13 25 21 9 7 9 18 51 21 1206

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 19 10 4 2 17 12 79 8 829
2017 3 to 10 years in the federal public service 36 31 12 5 3 9 5 77 8 1781
2017 11 to 20 years in the federal public service 36 34 12 5 3 7 3 78 10 1432
2017 More than 20 years in the federal public service 35 27 15 4 4 7 8 73 9 752
2014 Less than 3 years in the federal public service 34 19 15 3 3 17 8 72 8 323
2014 3 to 10 years in the federal public service 35 32 13 6 3 10 2 76 10 1829
2014 11 to 20 years in the federal public service 35 34 12 6 3 7 2 76 10 1073
2014 More than 20 years in the federal public service 40 28 14 5 4 7 3 75 10 800
2011 Less than 3 years in the federal public service 36 25 13 3 2 14 6 76 7 719
2011 3 to 10 years in the federal public service 30 31 14 6 3 10 6 72 11 2500
2011 11 to 20 years in the federal public service 33 29 13 6 3 6 9 74 10 1028
2011 More than 20 years in the federal public service 32 26 12 5 4 5 16 74 10 1205
2008 Less than 3 years in the federal public service 31 32 11 4 2 19 1 79 7 784
2008 3 to 10 years in the federal public service 30 36 13 7 3 9 2 74 11 1342
2008 11 to 20 years in the federal public service 33 34 12 7 4 10 1 74 12 575
2008 More than 20 years in the federal public service 36 35 13 6 4 4 2 75 10 782

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 19 11 3 2 20 12 77 7 822
2017 3 to 10 years in the federal public service 30 29 15 5 3 12 6 72 10 1777
2017 11 to 20 years in the federal public service 29 34 14 6 4 9 3 72 11 1427
2017 More than 20 years in the federal public service 28 28 17 7 4 9 7 67 13 751
2014 Less than 3 years in the federal public service 36 19 16 2 1 20 7 75 3 322
2014 3 to 10 years in the federal public service 30 31 16 6 3 12 2 70 11 1826
2014 11 to 20 years in the federal public service 27 33 17 7 3 11 2 70 11 1072
2014 More than 20 years in the federal public service 32 29 17 6 4 9 3 69 12 800
2011 Less than 3 years in the federal public service 32 27 14 3 2 17 6 76 6 714
2011 3 to 10 years in the federal public service 24 31 17 7 4 11 7 67 13 2488
2011 11 to 20 years in the federal public service 25 29 16 8 4 9 9 66 14 1026
2011 More than 20 years in the federal public service 24 28 14 6 4 7 16 68 13 1202
2008 Less than 3 years in the federal public service 39 28 11 5 2 14 1 78 8 782
2008 3 to 10 years in the federal public service 30 34 13 10 5 6 2 70 16 1340
2008 11 to 20 years in the federal public service 30 33 13 10 7 6 1 68 18 575
2008 More than 20 years in the federal public service 33 34 12 8 6 4 2 72 15 780
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 21 5 4 4 0 1 88 8 831
2017 3 to 10 years in the federal public service 55 25 9 6 5 0 1 81 11 1777
2017 11 to 20 years in the federal public service 51 27 7 7 7 1 1 79 14 1427
2017 More than 20 years in the federal public service 57 25 7 4 5 1 2 83 10 750

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 67 20 6 3 3 1 1 88 5 831
2017 3 to 10 years in the federal public service 56 25 10 4 5 1 0 82 9 1780
2017 11 to 20 years in the federal public service 50 26 11 5 6 1 0 77 12 1432
2017 More than 20 years in the federal public service 56 25 9 3 5 1 1 82 8 752

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 38 12 6 2 7 1 78 9 830
2017 3 to 10 years in the federal public service 33 41 12 7 3 3 1 77 11 1777
2017 11 to 20 years in the federal public service 34 42 12 6 4 2 0 78 11 1430
2017 More than 20 years in the federal public service 39 37 15 4 2 2 1 78 7 747

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 35 13 9 5 4 0 72 14 828
2017 3 to 10 years in the federal public service 22 39 16 13 8 2 1 62 22 1776
2017 11 to 20 years in the federal public service 19 39 16 14 10 1 0 59 24 1428
2017 More than 20 years in the federal public service 26 35 16 11 7 3 1 64 19 751

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 17 20 15 24 1 2 39 40 830
2017 3 to 10 years in the federal public service 16 23 19 17 24 0 1 39 41 1776
2017 11 to 20 years in the federal public service 20 25 18 15 20 0 2 46 36 1424
2017 More than 20 years in the federal public service 27 21 19 14 17 1 2 48 32 748

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 27 17 8 5 1 1 71 12 828
2017 3 to 10 years in the federal public service 24 29 23 13 10 0 2 54 23 1778
2017 11 to 20 years in the federal public service 19 26 25 17 12 0 1 46 29 1429
2017 More than 20 years in the federal public service 24 24 22 15 13 0 2 49 28 747

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 22 9 3 1 0 6 86 5 826
2017 3 to 10 years in the federal public service 35 32 18 8 3 0 5 70 11 1767
2017 11 to 20 years in the federal public service 30 30 22 11 4 1 3 62 15 1417
2017 More than 20 years in the federal public service 29 30 20 9 7 0 4 62 17 746

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 20 15 10 10 1 2 64 21 825
2017 3 to 10 years in the federal public service 25 24 17 14 15 1 3 51 31 1775
2017 11 to 20 years in the federal public service 20 20 23 17 17 0 2 42 34 1427
2017 More than 20 years in the federal public service 22 22 17 17 17 1 3 47 35 746

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 15 7 3 3 1 7 86 6 828
2017 3 to 10 years in the federal public service 53 20 10 3 3 0 10 82 7 1772
2017 11 to 20 years in the federal public service 48 25 11 4 3 1 9 80 8 1428
2017 More than 20 years in the federal public service 49 17 13 4 4 1 12 75 10 744

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 26 13 6 4 0 1 77 10 828
2017 3 to 10 years in the federal public service 35 31 18 10 5 0 1 67 15 1772
2017 11 to 20 years in the federal public service 30 34 20 9 8 0 1 64 16 1422
2017 More than 20 years in the federal public service 37 29 20 7 6 0 1 67 13 750

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 25 11 5 2 1 3 82 7 827
2017 3 to 10 years in the federal public service 33 30 19 9 4 1 3 66 14 1771
2017 11 to 20 years in the federal public service 28 33 22 10 6 1 2 62 16 1421
2017 More than 20 years in the federal public service 34 31 19 9 4 1 3 67 14 751

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 25 15 6 2 1 2 77 8 829
2017 3 to 10 years in the federal public service 29 32 21 10 5 1 2 63 15 1771
2017 11 to 20 years in the federal public service 26 32 21 13 6 0 2 59 19 1419
2017 More than 20 years in the federal public service 26 33 21 12 6 1 3 60 18 750

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 25 12 8 3 1 2 76 11 828
2017 3 to 10 years in the federal public service 34 30 18 11 5 1 2 66 16 1767
2017 11 to 20 years in the federal public service 31 32 18 11 6 1 2 64 18 1421
2017 More than 20 years in the federal public service 36 29 17 9 6 1 3 67 15 749

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 31 13 6 3 0 1 78 9 825
2017 3 to 10 years in the federal public service 36 31 17 9 4 0 3 69 13 1766
2017 11 to 20 years in the federal public service 30 32 21 10 4 1 2 64 15 1421
2017 More than 20 years in the federal public service 30 30 20 9 7 1 3 63 16 747

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 20 8 2 1 0 3 88 4 826
2017 3 to 10 years in the federal public service 57 23 11 4 2 0 3 82 6 1773
2017 11 to 20 years in the federal public service 55 24 10 5 3 0 3 81 9 1431
2017 More than 20 years in the federal public service 55 24 8 5 2 0 5 83 8 744

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 83 8 3 1 2 0 3 94 3 827
2017 3 to 10 years in the federal public service 68 13 7 4 4 1 4 85 7 1779
2017 11 to 20 years in the federal public service 65 15 9 4 4 1 2 83 8 1432
2017 More than 20 years in the federal public service 66 15 7 4 3 1 4 85 7 752

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 23 7 2 2 0 2 89 4 827
2017 3 to 10 years in the federal public service 48 28 13 5 3 0 2 78 9 1779
2017 11 to 20 years in the federal public service 43 34 12 5 4 0 1 79 9 1424
2017 More than 20 years in the federal public service 50 29 10 5 2 0 4 82 8 744

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 74 13 5 3 2 0 2 90 5 826
2017 3 to 10 years in the federal public service 59 19 9 5 5 0 3 81 10 1773
2017 11 to 20 years in the federal public service 52 25 12 5 4 0 1 78 10 1431
2017 More than 20 years in the federal public service 60 18 8 6 5 0 3 81 11 748

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 5 2 0 0 0 27 96 1 827
2017 3 to 10 years in the federal public service 55 9 4 1 1 0 30 92 3 1775
2017 11 to 20 years in the federal public service 46 15 5 3 1 0 30 87 6 1426
2017 More than 20 years in the federal public service 49 13 6 3 2 0 26 85 7 747

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 72 14 5 2 1 0 5 92 3 823
2017 3 to 10 years in the federal public service 63 18 7 2 1 0 8 89 3 1761
2017 11 to 20 years in the federal public service 59 21 8 2 1 0 7 88 4 1418
2017 More than 20 years in the federal public service 58 23 6 2 1 0 10 90 3 740

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 15 9 5 5 1 3 80 10 829
2017 3 to 10 years in the federal public service 68 15 5 3 3 1 6 89 6 1777
2017 11 to 20 years in the federal public service 71 14 5 2 3 1 4 89 5 1430
2017 More than 20 years in the federal public service 75 11 4 2 1 1 6 92 3 749

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 61 26 7 3 1 1 2 90 4 827
2017 3 to 10 years in the federal public service 49 30 12 4 2 0 3 82 6 1775
2017 11 to 20 years in the federal public service 46 33 12 4 2 0 3 82 6 1425
2017 More than 20 years in the federal public service 53 29 9 3 2 0 4 86 5 743

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 37 25 7 3 1 0 66 10 831
2017 3 to 10 years in the federal public service 17 33 34 11 4 0 1 50 16 1780
2017 11 to 20 years in the federal public service 13 30 35 13 7 0 0 44 20 1431
2017 More than 20 years in the federal public service 21 27 32 11 7 0 1 49 18 750

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 12 33 25 24 0 0 50 17 826
2017 3 to 10 years in the federal public service 8 17 38 24 12 0 1 36 25 1768
2017 11 to 20 years in the federal public service 12 23 35 21 9 0 0 30 35 1423
2017 More than 20 years in the federal public service 12 17 39 19 12 0 2 32 29 748
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 16 18 17 22 4 2 22 78 830
2017 3 to 10 years in the federal public service 22 23 19 14 19 2 1 23 77 1779
2017 11 to 20 years in the federal public service 30 24 18 10 15 3 1 31 69 1432
2017 More than 20 years in the federal public service 32 25 16 10 13 3 1 33 67 752

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 53 621
2017 3 to 10 years in the federal public service 33 1317
2017 11 to 20 years in the federal public service 24 937
2017 More than 20 years in the federal public service 24 474

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 621
2017 3 to 10 years in the federal public service 31 1317
2017 11 to 20 years in the federal public service 26 937
2017 More than 20 years in the federal public service 21 474

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 621
2017 3 to 10 years in the federal public service 22 1317
2017 11 to 20 years in the federal public service 16 937
2017 More than 20 years in the federal public service 13 474

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 621
2017 3 to 10 years in the federal public service 50 1317
2017 11 to 20 years in the federal public service 47 937
2017 More than 20 years in the federal public service 36 474

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 3 621
2017 3 to 10 years in the federal public service 8 1317
2017 11 to 20 years in the federal public service 6 937
2017 More than 20 years in the federal public service 2 474

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 621
2017 3 to 10 years in the federal public service 39 1317
2017 11 to 20 years in the federal public service 43 937
2017 More than 20 years in the federal public service 46 474

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 48 19 13 4 14 607
2017 3 to 10 years in the federal public service 6 45 18 11 5 15 1296
2017 11 to 20 years in the federal public service 5 45 17 11 5 18 913
2017 More than 20 years in the federal public service 5 51 15 10 6 13 469

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 26 13 13 21 1 5 50 36 624
2017 3 to 10 years in the federal public service 12 23 17 14 22 2 10 40 41 1327
2017 11 to 20 years in the federal public service 13 21 15 13 25 2 11 39 44 946
2017 More than 20 years in the federal public service 12 21 18 13 23 2 12 38 41 483

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 10 9 18 54 2 4 15 76 622
2017 3 to 10 years in the federal public service 2 9 10 19 56 2 3 12 78 1325
2017 11 to 20 years in the federal public service 3 10 11 15 54 2 5 14 74 945
2017 More than 20 years in the federal public service 5 10 13 15 51 1 5 16 71 483
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