2017 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 34 4 0 6 0 0 90 6 53
2017 Scientific and Professional 45 38 6 9 2 0 0 83 11 248
2017 Administration and Foreign Services 38 42 9 7 4 0 0 80 11 2059
2017 Technical 54 33 6 2 5 0 0 86 7 80
2017 Administrative Support 37 43 9 7 4 0 0 80 11 1820
2017 Operational 49 37 8 6 1 0 0 86 7 165
2017 Other 40 48 9 4 0 0 0 87 4 128
2014 Executive 54 35 5 0 5 0 0 89 5 37
2014 Scientific and Professional 38 44 8 4 6 0 0 82 10 149
2014 Administration and Foreign Services 35 43 9 9 4 0 0 78 13 1766
2014 Technical 41 37 13 4 5 0 0 78 10 56
2014 Administrative Support 37 43 10 6 4 0 0 80 10 1783
2014 Operational 37 44 11 4 4 0 0 81 8 152
2014 Other 31 38 20 7 4 0 0 69 11 31

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 37 0 2 6 0 0 92 8 52
2017 Scientific and Professional 41 34 8 10 6 2 0 76 16 248
2017 Administration and Foreign Services 32 38 12 10 8 0 0 70 18 2053
2017 Technical 39 34 12 10 5 0 0 73 15 80
2017 Administrative Support 36 35 12 10 7 0 0 71 17 1816
2017 Operational 36 28 16 12 7 0 1 64 19 164
2017 Other 45 33 9 5 9 1 0 78 13 128

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 23 0 2 2 0 0 96 4 53
2017 Scientific and Professional 66 26 6 1 1 0 0 92 2 248
2017 Administration and Foreign Services 57 32 7 3 1 0 0 90 4 2062
2017 Technical 65 30 5 0 0 0 0 95 0 80
2017 Administrative Support 61 29 7 2 1 0 0 90 3 1814
2017 Operational 67 27 4 1 0 0 0 94 2 161
2017 Other 58 32 10 0 0 0 0 90 0 128
2014 Executive 95 5 0 0 0 0 0 100 0 37
2014 Scientific and Professional 71 23 3 1 2 0 0 94 3 149
2014 Administration and Foreign Services 68 24 6 2 1 0 0 92 3 1765
2014 Technical 71 25 5 0 0 0 0 95 0 56
2014 Administrative Support 70 23 5 1 1 0 0 93 2 1782
2014 Operational 74 20 4 1 1 0 0 94 3 151
2014 Other 69 24 2 5 0 0 0 93 5 31

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 38 4 0 4 0 0 92 4 53
2017 Scientific and Professional 52 34 8 4 1 0 0 87 6 246
2017 Administration and Foreign Services 44 38 10 5 3 0 0 82 8 2057
2017 Technical 57 31 9 1 2 0 0 87 4 80
2017 Administrative Support 47 37 8 5 3 0 0 84 7 1816
2017 Operational 51 37 8 3 1 0 0 89 4 161
2017 Other 51 41 5 2 0 0 0 92 2 127
2014 Executive 68 22 0 5 5 0 0 89 11 37
2014 Scientific and Professional 47 41 6 4 2 0 0 88 6 149
2014 Administration and Foreign Services 46 36 10 5 2 0 0 82 8 1765
2014 Technical 53 38 4 4 2 0 0 91 5 56
2014 Administrative Support 48 37 7 5 3 0 0 85 7 1782
2014 Operational 51 36 7 1 5 0 0 87 6 152
2014 Other 39 38 10 3 9 0 0 78 13 31

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 42 6 6 4 0 0 85 10 53
2017 Scientific and Professional 43 30 11 8 7 0 1 74 15 248
2017 Administration and Foreign Services 37 33 15 8 6 1 0 71 14 2055
2017 Technical 40 35 19 5 1 0 0 75 6 79
2017 Administrative Support 39 32 14 8 5 0 0 72 14 1817
2017 Operational 41 32 13 8 6 0 0 73 14 165
2017 Other 59 21 10 5 5 0 1 80 10 128
2014 Executive 70 22 5 3 0 0 0 92 3 37
2014 Scientific and Professional 41 29 14 11 6 0 0 70 17 149
2014 Administration and Foreign Services 37 33 15 8 6 1 0 71 14 1765
2014 Technical 29 39 16 10 5 0 0 68 16 56
2014 Administrative Support 38 36 13 7 5 1 0 75 12 1783
2014 Operational 31 37 17 8 6 0 0 68 15 152
2014 Other 53 14 24 0 9 0 0 67 9 31

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 42 6 8 2 0 0 85 10 53
2017 Scientific and Professional 42 33 10 9 5 0 0 75 14 247
2017 Administration and Foreign Services 37 37 12 9 5 0 0 74 14 2064
2017 Technical 43 36 9 11 1 0 0 79 12 80
2017 Administrative Support 40 34 13 9 4 0 0 74 13 1821
2017 Operational 38 31 17 5 8 0 0 70 13 165
2017 Other 60 21 6 4 6 2 0 83 10 128
2014 Executive 68 22 5 5 0 0 0 89 5 37
2014 Scientific and Professional 42 34 11 9 5 0 0 75 14 149
2014 Administration and Foreign Services 37 35 15 8 5 0 0 72 13 1764
2014 Technical 24 40 17 14 5 0 0 64 19 56
2014 Administrative Support 38 38 12 8 4 0 0 76 11 1783
2014 Operational 32 34 16 11 6 0 0 66 18 152
2014 Other 42 27 17 5 9 0 0 68 15 31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 37 8 4 6 0 6 82 10 53
2017 Scientific and Professional 46 26 11 6 6 2 2 75 13 248
2017 Administration and Foreign Services 40 25 15 10 7 3 1 67 18 2060
2017 Technical 43 24 23 4 5 1 1 68 9 80
2017 Administrative Support 40 24 16 9 7 4 0 67 17 1813
2017 Operational 37 23 16 11 9 3 1 62 21 165
2017 Other 43 17 17 11 3 6 4 66 16 127
2014 Executive 70 14 8 5 0 3 0 86 6 37
2014 Scientific and Professional 40 26 17 8 7 2 1 67 15 149
2014 Administration and Foreign Services 39 25 15 10 8 3 0 66 19 1764
2014 Technical 29 25 16 15 11 4 0 56 27 55
2014 Administrative Support 41 25 14 9 7 3 1 69 17 1784
2014 Operational 32 21 20 15 8 3 0 56 24 152
2014 Other 51 5 18 13 11 2 0 57 25 31
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 36 2 4 0 4 2 94 4 53
2017 Scientific and Professional 52 27 7 8 5 1 1 80 13 247
2017 Administration and Foreign Services 41 31 13 7 5 2 1 74 13 2063
2017 Technical 51 29 7 9 4 1 0 80 12 80
2017 Administrative Support 48 27 11 7 5 2 1 76 12 1823
2017 Operational 45 27 14 5 8 1 0 73 13 165
2017 Other 52 26 6 6 4 4 2 83 10 128
2014 Executive 68 14 3 11 5 0 0 81 16 37
2014 Scientific and Professional 51 27 11 3 4 2 2 82 7 149
2014 Administration and Foreign Services 43 30 11 8 6 2 1 75 14 1765
2014 Technical 36 28 11 12 11 4 0 66 23 56
2014 Administrative Support 46 30 11 6 4 2 1 78 11 1782
2014 Operational 40 28 11 10 10 0 1 69 20 151
2014 Other 53 14 11 11 6 6 0 71 17 31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 28 6 6 0 0 2 88 6 53
2017 Scientific and Professional 48 33 5 7 6 0 0 81 13 248
2017 Administration and Foreign Services 40 33 11 9 6 1 0 74 16 2062
2017 Technical 46 33 9 5 7 0 0 79 12 79
2017 Administrative Support 44 29 10 9 6 1 0 75 16 1822
2017 Operational 40 35 9 8 8 0 1 75 16 165
2017 Other 50 33 5 7 3 1 1 85 10 127
2014 Executive 65 16 3 14 3 0 0 81 16 37
2014 Scientific and Professional 47 24 8 11 7 1 0 73 18 149
2014 Administration and Foreign Services 40 32 10 10 7 1 0 73 17 1764
2014 Technical 29 26 18 11 14 2 0 56 26 56
2014 Administrative Support 43 31 12 7 6 1 1 75 13 1784
2014 Operational 39 31 10 10 10 0 0 70 20 152
2014 Other 55 16 9 11 4 6 0 75 16 31

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 28 6 2 0 0 0 92 2 53
2017 Scientific and Professional 61 20 5 6 8 1 1 82 13 248
2017 Administration and Foreign Services 50 26 10 7 6 0 0 77 12 2059
2017 Technical 63 17 7 6 6 0 0 80 12 80
2017 Administrative Support 54 24 10 5 6 0 0 79 12 1820
2017 Operational 52 24 9 5 10 0 0 76 15 165
2017 Other 67 22 5 2 4 0 1 89 6 128
2014 Executive 70 11 3 8 5 0 3 83 14 37
2014 Scientific and Professional 52 28 7 8 5 0 1 80 13 149
2014 Administration and Foreign Services 49 27 9 8 6 0 0 77 14 1766
2014 Technical 39 37 4 5 14 2 0 77 19 56
2014 Administrative Support 54 25 10 6 5 0 0 80 11 1783
2014 Operational 40 27 13 9 10 0 0 67 19 152
2014 Other 47 14 16 5 14 3 0 64 20 31

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 36 2 23 2 2 0 73 25 53
2017 Scientific and Professional 33 31 13 8 8 8 0 69 17 248
2017 Administration and Foreign Services 30 34 14 11 7 4 1 66 19 2064
2017 Technical 42 26 15 12 5 0 0 68 18 80
2017 Administrative Support 36 31 15 8 5 5 1 71 13 1820
2017 Operational 37 28 18 5 6 5 1 68 12 165
2017 Other 51 20 5 1 8 14 2 84 10 128
2014 Executive 49 30 11 8 3 0 0 78 11 37
2014 Scientific and Professional 30 33 12 12 8 4 1 67 21 148
2014 Administration and Foreign Services 27 36 14 11 8 4 0 67 19 1765
2014 Technical 21 39 15 9 10 5 0 63 20 56
2014 Administrative Support 32 33 17 8 4 5 1 69 13 1782
2014 Operational 34 30 12 9 11 3 1 67 21 152
2014 Other 41 25 3 11 6 14 0 77 19 31

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 42 6 15 6 0 0 73 21 53
2017 Scientific and Professional 27 33 15 12 8 4 0 63 21 248
2017 Administration and Foreign Services 26 34 17 13 8 2 0 61 22 2062
2017 Technical 32 38 5 16 6 3 0 72 23 80
2017 Administrative Support 32 32 15 11 7 3 1 66 18 1819
2017 Operational 29 30 15 16 7 2 1 61 24 164
2017 Other 47 24 8 2 8 9 3 80 11 128
2014 Executive 43 35 14 5 3 0 0 78 8 37
2014 Scientific and Professional 28 35 13 14 8 2 0 64 23 148
2014 Administration and Foreign Services 24 35 17 13 9 2 0 60 23 1766
2014 Technical 13 31 18 20 12 5 0 46 34 56
2014 Administrative Support 29 33 16 12 7 2 1 64 19 1781
2014 Operational 35 24 18 9 11 1 1 60 21 152
2014 Other 24 23 15 19 6 14 0 54 28 31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 48 4 21 6 2 0 69 27 53
2017 Scientific and Professional 23 30 14 16 11 6 0 56 29 247
2017 Administration and Foreign Services 18 33 18 17 10 4 0 53 28 2062
2017 Technical 24 35 10 16 13 2 0 60 29 80
2017 Administrative Support 25 29 19 13 8 5 1 58 22 1812
2017 Operational 23 33 13 15 9 5 1 61 25 165
2017 Other 36 28 7 7 7 12 4 76 17 127
2014 Executive 38 32 8 19 3 0 0 70 22 37
2014 Scientific and Professional 27 29 13 19 11 2 0 57 30 148
2014 Administration and Foreign Services 17 32 17 19 11 4 0 51 31 1765
2014 Technical 5 22 30 21 14 7 0 30 38 56
2014 Administrative Support 23 28 19 16 8 5 1 55 25 1782
2014 Operational 31 25 14 11 14 3 1 59 26 152
2014 Other 17 35 19 9 8 14 0 59 19 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 34 15 8 8 4 0 68 16 53
2017 Scientific and Professional 20 28 16 14 15 8 0 52 31 246
2017 Administration and Foreign Services 19 27 19 15 15 5 0 49 32 2061
2017 Technical 24 16 19 16 16 8 0 44 35 80
2017 Administrative Support 26 25 17 13 12 6 1 54 27 1821
2017 Operational 25 25 15 15 14 7 0 53 31 165
2017 Other 35 20 13 7 9 13 2 65 19 127
2014 Executive 49 22 16 11 3 0 0 70 14 37
2014 Scientific and Professional 22 30 11 17 15 4 0 55 34 148
2014 Administration and Foreign Services 20 28 16 15 16 4 0 51 33 1765
2014 Technical 9 21 21 20 24 5 0 32 46 56
2014 Administrative Support 23 27 17 14 13 6 1 53 29 1783
2014 Operational 32 22 14 9 21 1 0 55 31 152
2014 Other 28 22 19 7 14 11 0 56 23 31

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 43 10 19 6 0 0 66 25 53
2017 Scientific and Professional 19 32 18 17 9 5 0 54 28 248
2017 Administration and Foreign Services 16 32 18 18 14 3 0 49 32 2059
2017 Technical 23 35 11 19 12 0 0 58 31 80
2017 Administrative Support 23 28 18 17 10 4 0 54 28 1820
2017 Operational 23 27 16 16 13 4 1 53 31 163
2017 Other 35 28 10 8 5 13 2 74 14 127
2014 Executive 35 38 19 5 3 0 0 73 8 37
2014 Scientific and Professional 20 34 14 16 15 1 0 55 31 148
2014 Administration and Foreign Services 15 34 17 19 13 2 0 50 33 1765
2014 Technical 9 21 14 22 29 4 0 31 54 56
2014 Administrative Support 21 31 17 18 10 3 1 54 29 1781
2014 Operational 27 27 16 12 17 1 0 54 29 152
2014 Other 30 13 15 17 12 14 0 49 33 31
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 47 6 4 2 1 0 88 6 53
2017 Scientific and Professional 37 30 12 11 8 1 1 69 19 248
2017 Administration and Foreign Services 29 35 15 13 8 0 0 65 21 2057
2017 Technical 33 26 22 13 6 0 0 59 19 79
2017 Administrative Support 32 33 13 12 8 0 0 66 21 1820
2017 Operational 29 35 16 11 9 0 0 64 20 165
2017 Other 38 33 14 8 5 1 1 73 13 128
2014 Executive 54 24 5 11 5 0 0 78 16 37
2014 Scientific and Professional 33 37 15 8 7 0 0 70 15 149
2014 Administration and Foreign Services 27 37 14 12 10 0 0 64 22 1765
2014 Technical 20 34 17 11 19 0 0 54 29 56
2014 Administrative Support 30 38 13 13 7 0 0 68 19 1782
2014 Operational 28 33 20 9 10 0 0 60 19 151
2014 Other 47 19 10 13 11 0 0 66 24 31

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 42 4 4 2 0 0 90 6 53
2017 Scientific and Professional 34 44 9 8 6 0 0 77 14 247
2017 Administration and Foreign Services 31 39 12 12 6 0 0 70 18 2057
2017 Technical 40 30 14 12 4 0 0 70 16 80
2017 Administrative Support 36 40 11 9 3 0 0 77 13 1821
2017 Operational 38 42 11 6 3 0 0 79 10 165
2017 Other 40 42 9 6 2 0 1 83 8 128

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 54 6 13 4 2 4 76 18 53
2017 Scientific and Professional 13 20 11 23 11 18 4 42 43 247
2017 Administration and Foreign Services 11 23 18 18 15 12 3 40 39 2059
2017 Technical 11 23 16 15 18 16 0 41 40 80
2017 Administrative Support 13 20 16 18 15 16 3 40 39 1821
2017 Operational 11 26 16 20 15 11 1 42 39 165
2017 Other 22 15 11 12 5 30 5 58 26 128
2014 Executive 24 49 11 14 3 0 0 73 16 37
2014 Scientific and Professional 18 18 12 21 16 14 1 42 44 149
2014 Administration and Foreign Services 12 23 18 19 16 10 2 39 40 1765
2014 Technical 6 13 19 25 27 9 2 21 58 55
2014 Administrative Support 13 23 18 18 14 12 2 41 37 1781
2014 Operational 12 32 17 22 16 1 0 45 39 152
2014 Other 30 2 17 18 13 20 0 40 39 31

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 36 8 8 0 0 2 84 8 53
2017 Scientific and Professional 38 37 9 8 5 1 1 77 14 248
2017 Administration and Foreign Services 37 33 13 10 6 1 0 71 16 2063
2017 Technical 46 31 10 6 7 0 0 77 13 80
2017 Administrative Support 41 32 11 9 6 1 1 74 15 1819
2017 Operational 38 32 13 9 8 0 0 70 17 165
2017 Other 48 30 12 4 5 0 1 79 9 128
2014 Executive 62 24 0 11 3 0 0 86 14 37
2014 Scientific and Professional 41 38 8 5 6 1 0 80 11 149
2014 Administration and Foreign Services 39 34 11 8 7 1 0 74 15 1766
2014 Technical 30 32 14 2 14 6 2 67 17 56
2014 Administrative Support 43 32 10 8 6 1 1 76 14 1783
2014 Operational 36 32 17 9 6 0 0 68 15 151
2014 Other 54 21 12 10 4 0 0 75 13 31

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 33 0 6 2 4 4 91 9 48
2017 Scientific and Professional 13 45 5 12 8 5 12 70 24 39
2017 Administration and Foreign Services 30 35 15 9 4 2 5 70 14 567
2017 Technical 28 54 0 9 0 0 8 90 10 11
2017 Administrative Support 23 42 13 13 10 0 0 65 23 31
2017 Operational 27 47 8 18 0 0 0 74 18 18
2014 Executive 38 32 14 5 8 0 3 72 14 37
2014 Scientific and Professional 25 27 22 14 4 4 4 57 20 31
2014 Administration and Foreign Services 26 37 13 10 5 3 5 68 17 493
2014 Administrative Support 27 41 13 9 9 0 0 68 19 53
2014 Operational 31 25 25 18 0 0 0 57 18 16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 26 6 10 2 0 4 82 12 53
2017 Scientific and Professional 32 31 12 14 8 1 2 65 22 248
2017 Administration and Foreign Services 26 36 13 15 8 1 1 63 24 2062
2017 Technical 36 27 15 9 9 3 1 66 18 80
2017 Administrative Support 29 32 14 14 8 2 1 62 23 1822
2017 Operational 28 36 15 11 7 2 0 65 19 164
2017 Other 51 22 9 8 3 6 2 79 12 128
2014 Executive 59 24 11 5 0 0 0 84 5 37
2014 Scientific and Professional 30 37 8 12 6 3 3 72 19 149
2014 Administration and Foreign Services 24 40 13 14 7 1 1 65 22 1766
2014 Technical 20 38 14 17 9 2 0 59 27 56
2014 Administrative Support 25 38 12 14 6 2 1 66 21 1783
2014 Operational 28 44 12 10 7 0 1 72 16 152
2014 Other 34 17 2 33 8 6 0 54 44 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 28 2 6 0 2 4 92 6 53
2017 Scientific and Professional 30 27 12 11 5 11 3 67 19 247
2017 Administration and Foreign Services 27 29 14 12 9 7 1 61 23 2061
2017 Technical 35 30 10 10 6 9 0 71 18 80
2017 Administrative Support 22 26 17 13 9 11 2 55 26 1823
2017 Operational 27 33 11 8 9 12 0 68 20 165
2017 Other 37 18 4 6 3 24 7 81 13 128
2014 Executive 65 22 5 8 0 0 0 86 8 37
2014 Scientific and Professional 32 21 12 14 9 9 3 60 26 149
2014 Administration and Foreign Services 26 30 14 13 10 5 1 60 25 1765
2014 Technical 29 20 11 18 14 7 2 53 35 56
2014 Administrative Support 22 30 16 13 8 9 2 58 24 1783
2014 Operational 26 31 19 8 11 4 1 60 20 152
2014 Other 28 21 11 23 8 9 0 54 34 31

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 46 10 0 0 0 2 90 0 53
2017 Scientific and Professional 28 39 14 11 7 0 0 68 18 248
2017 Administration and Foreign Services 29 40 10 14 6 0 0 69 21 2061
2017 Technical 37 34 11 9 10 0 0 71 18 80
2017 Administrative Support 31 37 9 16 6 0 0 68 23 1822
2017 Operational 31 39 14 10 7 0 0 70 17 165
2017 Other 44 36 5 10 5 0 0 80 15 128
2014 Executive 54 35 5 5 0 0 0 89 5 37
2014 Scientific and Professional 35 37 12 9 7 0 0 72 16 149
2014 Administration and Foreign Services 30 38 10 14 8 0 0 69 22 1765
2014 Technical 20 33 14 18 15 0 0 53 33 56
2014 Administrative Support 31 40 9 13 6 0 0 71 19 1783
2014 Operational 33 39 9 9 9 0 0 72 19 152
2014 Other 47 23 6 11 10 0 2 72 22 31

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 32 0 4 2 0 0 94 6 53
2017 Scientific and Professional 53 34 7 4 1 0 0 87 5 247
2017 Administration and Foreign Services 43 37 10 7 3 0 0 80 10 2063
2017 Technical 61 29 6 1 3 0 0 90 4 79
2017 Administrative Support 39 37 12 8 4 0 0 76 12 1821
2017 Operational 53 31 12 2 2 0 0 84 4 165
2017 Other 46 37 13 4 1 0 0 83 5 128
2014 Executive 65 24 3 5 3 0 0 89 8 37
2014 Scientific and Professional 47 40 9 2 3 0 0 86 5 149
2014 Administration and Foreign Services 42 37 11 7 3 0 0 79 10 1766
2014 Technical 51 32 5 8 4 0 0 83 11 56
2014 Administrative Support 38 39 11 8 4 0 0 77 12 1784
2014 Operational 46 33 12 4 5 0 0 79 9 152
2014 Other 34 37 2 17 5 0 6 75 23 31

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 31 0 0 2 0 0 98 2 52
2017 Scientific and Professional 57 33 4 4 1 0 0 91 5 247
2017 Administration and Foreign Services 48 36 7 6 3 0 0 85 9 2062
2017 Technical 64 29 5 0 3 0 0 92 3 79
2017 Administrative Support 44 35 8 9 5 0 0 79 13 1817
2017 Operational 60 30 7 2 2 0 0 89 4 164
2017 Other 54 31 12 3 1 0 0 84 4 128
2014 Executive 68 30 0 0 3 0 0 97 3 37
2014 Scientific and Professional 52 37 4 4 3 0 0 89 8 149
2014 Administration and Foreign Services 48 37 7 5 3 0 0 85 8 1765
2014 Technical 50 33 5 6 5 0 0 83 11 56
2014 Administrative Support 43 38 7 7 4 0 0 81 12 1782
2014 Operational 54 31 7 4 5 0 0 85 9 152
2014 Other 47 35 2 6 10 0 0 82 16 31

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 39 17 12 5 0 2 65 17 53
2017 Scientific and Professional 32 29 13 15 7 3 2 63 23 247
2017 Administration and Foreign Services 26 34 14 13 10 2 1 62 24 2058
2017 Technical 30 30 13 16 7 3 1 62 24 80
2017 Administrative Support 29 32 15 11 9 3 1 64 20 1817
2017 Operational 24 29 21 11 12 2 1 55 23 163
2017 Other 36 30 7 8 5 10 4 77 15 128
2014 Executive 35 46 5 11 3 0 0 81 14 37
2014 Scientific and Professional 24 26 19 15 9 3 3 54 26 149
2014 Administration and Foreign Services 25 32 15 13 12 2 0 59 26 1765
2014 Technical 20 29 11 14 19 5 2 52 36 56
2014 Administrative Support 27 32 14 13 10 3 1 62 24 1783
2014 Operational 25 25 20 9 19 1 1 51 29 152
2014 Other 39 14 16 13 11 8 0 57 25 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 38 10 8 11 0 8 70 20 53
2017 Scientific and Professional 23 22 13 12 18 2 10 51 34 248
2017 Administration and Foreign Services 19 27 14 17 18 1 4 48 37 2058
2017 Technical 22 19 13 14 26 4 4 43 43 80
2017 Administrative Support 17 22 15 17 20 4 5 43 40 1820
2017 Operational 16 20 23 16 16 7 3 40 35 165
2017 Other 25 25 9 6 10 10 14 66 22 126
2014 Executive 38 24 14 11 14 0 0 62 24 37
2014 Scientific and Professional 17 14 16 20 15 5 14 38 43 148
2014 Administration and Foreign Services 17 23 15 19 22 2 2 42 43 1764
2014 Technical 9 21 10 16 36 7 0 33 56 56
2014 Administrative Support 14 21 17 17 23 3 5 38 44 1783
2014 Operational 22 22 16 10 24 3 2 47 36 152
2014 Other 19 4 21 30 14 8 4 26 50 31

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 27 2 4 0 0 0 94 4 53
2017 Scientific and Professional 38 38 7 10 5 0 2 78 15 247
2017 Administration and Foreign Services 35 40 9 10 5 0 1 75 16 2056
2017 Technical 42 44 4 11 0 0 0 85 11 80
2017 Administrative Support 32 38 12 11 6 0 1 71 17 1808
2017 Operational 23 42 15 10 9 1 1 65 20 162
2017 Other 41 31 15 5 6 2 1 74 11 128
2014 Executive 68 22 3 3 5 0 0 89 8 37
2014 Scientific and Professional 26 42 12 12 7 0 0 69 19 149
2014 Administration and Foreign Services 28 42 10 12 8 0 0 70 20 1765
2014 Technical 13 52 14 11 10 0 0 64 21 56
2014 Administrative Support 25 43 13 11 7 1 0 69 18 1783
2014 Operational 22 38 15 15 10 0 0 60 25 151
2014 Other 46 24 0 18 13 0 0 70 30 31

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 27 0 4 2 0 0 94 6 53
2017 Scientific and Professional 43 32 11 7 5 1 1 77 12 248
2017 Administration and Foreign Services 39 34 12 9 5 0 0 74 14 2060
2017 Technical 43 38 11 4 4 0 0 81 7 80
2017 Administrative Support 37 34 14 9 6 0 1 72 15 1816
2017 Operational 26 40 15 13 5 1 1 67 18 161
2017 Other 41 36 13 6 2 0 2 78 9 128
2014 Executive 68 11 11 5 5 0 0 78 11 37
2014 Scientific and Professional 39 35 11 6 7 1 0 75 13 149
2014 Administration and Foreign Services 37 34 13 9 6 0 0 71 15 1766
2014 Technical 32 35 18 5 9 0 0 68 14 56
2014 Administrative Support 34 37 14 8 5 0 0 72 14 1782
2014 Operational 30 37 14 9 9 0 0 67 18 151
2014 Other 44 21 9 6 18 2 0 67 24 31

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 36 4 8 0 0 0 89 8 53
2017 Scientific and Professional 45 30 6 10 7 0 1 76 17 248
2017 Administration and Foreign Services 39 36 11 10 5 0 0 75 14 2059
2017 Technical 42 37 11 5 3 1 1 81 8 80
2017 Administrative Support 40 34 13 8 5 0 0 75 13 1814
2017 Operational 38 38 15 5 4 0 0 76 9 162
2017 Other 46 35 9 3 5 1 0 83 8 127
2014 Executive 76 8 8 8 0 0 0 84 8 37
2014 Scientific and Professional 38 38 10 9 5 0 0 76 14 149
2014 Administration and Foreign Services 37 34 12 10 6 0 0 71 17 1765
2014 Technical 23 47 17 5 7 0 0 70 12 56
2014 Administrative Support 37 38 13 8 4 0 0 75 12 1783
2014 Operational 31 39 16 6 7 0 0 71 13 151
2014 Other 44 15 26 11 4 0 0 59 14 31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 47 8 2 0 0 2 90 2 53
2017 Scientific and Professional 29 39 15 10 5 2 0 69 16 247
2017 Administration and Foreign Services 26 37 17 10 6 3 0 65 17 2055
2017 Technical 32 36 22 5 2 1 1 70 8 80
2017 Administrative Support 25 37 18 9 6 4 1 65 16 1815
2017 Operational 20 37 19 9 11 2 1 59 21 165
2017 Other 36 29 11 10 4 9 2 73 15 127

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 34 4 10 2 0 0 84 12 52
2017 Scientific and Professional 52 28 8 6 5 0 1 81 11 246
2017 Administration and Foreign Services 50 30 7 7 4 0 0 81 12 2062
2017 Technical 56 30 4 9 1 0 0 86 10 79
2017 Administrative Support 50 31 8 7 3 0 0 82 10 1819
2017 Operational 41 30 12 10 6 0 0 72 17 165
2017 Other 52 20 12 4 6 5 1 76 11 128
2014 Executive 59 24 3 11 3 0 0 84 14 37
2014 Scientific and Professional 49 28 9 11 2 0 0 77 13 148
2014 Administration and Foreign Services 46 31 9 9 5 0 0 77 14 1762
2014 Technical 39 28 14 11 5 0 2 69 16 56
2014 Administrative Support 49 32 10 6 3 0 0 81 9 1781
2014 Operational 36 33 12 9 9 1 0 70 18 152
2014 Other 50 18 4 13 15 0 0 69 27 31

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 4 10 4 10 0 66 33 39 53
2017 Scientific and Professional 30 25 12 12 7 2 10 64 23 247
2017 Administration and Foreign Services 42 23 9 9 10 1 6 70 20 2063
2017 Technical 41 30 8 8 6 3 5 76 15 78
2017 Administrative Support 40 21 10 9 10 2 8 68 21 1820
2017 Operational 43 27 11 8 10 0 3 72 18 165
2017 Other 31 17 10 5 7 5 25 69 17 127
2014 Executive 14 5 8 8 5 0 59 47 33 37
2014 Scientific and Professional 35 22 14 13 11 1 4 60 25 149
2014 Administration and Foreign Services 37 25 11 11 10 1 5 66 22 1764
2014 Technical 37 19 7 13 14 2 7 62 30 56
2014 Administrative Support 42 24 10 8 9 1 6 71 18 1780
2014 Operational 46 21 12 7 10 1 3 69 18 152
2014 Other 23 15 12 6 8 9 27 60 22 31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 24 25 29 4 0 2 42 33 53
2017 Scientific and Professional 35 34 18 6 5 0 2 71 11 248
2017 Administration and Foreign Services 32 33 17 9 6 0 2 67 16 2063
2017 Technical 33 42 14 6 1 0 4 78 8 79
2017 Administrative Support 39 32 15 7 5 0 2 72 12 1823
2017 Operational 45 34 11 4 0 0 5 84 4 165
2017 Other 57 27 9 1 4 0 2 86 5 128
2014 Executive 24 22 41 11 3 0 0 46 14 37
2014 Scientific and Professional 30 34 17 12 6 0 1 65 18 149
2014 Administration and Foreign Services 29 31 20 10 9 0 1 60 20 1765
2014 Technical 25 18 32 18 5 2 0 44 23 56
2014 Administrative Support 34 32 17 8 7 0 1 67 16 1783
2014 Operational 50 26 17 4 1 0 1 77 6 150
2014 Other 45 32 16 3 4 0 0 77 7 31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 28 6 2 4 0 7 88 6 53
2017 Scientific and Professional 58 20 3 5 6 2 6 86 11 248
2017 Administration and Foreign Services 58 21 5 6 5 2 3 83 11 2058
2017 Technical 55 16 9 2 8 5 5 79 11 79
2017 Administrative Support 59 19 6 4 5 3 4 83 10 1819
2017 Operational 45 19 15 4 8 3 7 70 13 165
2017 Other 63 16 5 3 6 2 5 85 10 128
2014 Executive 51 16 5 3 11 0 14 78 16 37
2014 Scientific and Professional 57 19 7 7 3 3 2 81 11 149
2014 Administration and Foreign Services 53 23 8 4 7 2 3 80 12 1765
2014 Technical 53 23 9 5 1 2 6 83 7 56
2014 Administrative Support 58 20 7 4 4 2 4 83 9 1784
2014 Operational 37 25 11 10 9 1 7 68 20 152
2014 Other 58 21 7 5 8 0 2 80 13 31

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 36 41 23 53
2017 Scientific and Professional 26 38 36 247
2017 Administration and Foreign Services 27 37 36 2065
2017 Technical 20 57 23 80
2017 Administrative Support 25 38 37 1823
2017 Operational 13 53 35 165
2017 Other 33 33 34 128
2014 Executive 49 30 22 37
2014 Scientific and Professional 23 41 36 148
2014 Administration and Foreign Services 29 34 36 1766
2014 Technical 30 48 23 56
2014 Administrative Support 25 40 36 1784
2014 Operational 23 44 33 152
2014 Other 30 35 35 31

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 5 42 47 0 0 5 19
2017 Scientific and Professional 17 28 30 8 9 8 67
2017 Administration and Foreign Services 19 36 28 4 5 8 561
2017 Technical 25 25 32 6 0 12 16
2017 Administrative Support 21 36 23 5 7 8 457
2017 Operational 20 12 31 8 19 11 23
2017 Other 4 8 2 1 80 3 32
2014 Executive 28 39 22 11 9999 0 18
2014 Scientific and Professional 32 3 34 14 9999 17 34
2014 Administration and Foreign Services 20 38 31 5 9999 6 509
2014 Technical 17 24 29 11 9999 18 17
2014 Administrative Support 24 37 23 7 9999 10 439
2014 Operational 19 23 37 8 9999 13 35
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 28 0 2 2 0 0 96 4 53
2017 Scientific and Professional 47 40 6 4 2 0 0 88 6 246
2017 Administration and Foreign Services 47 37 8 5 3 0 0 84 8 2059
2017 Technical 52 34 6 7 1 0 0 85 9 80
2017 Administrative Support 50 36 8 4 2 0 0 86 6 1818
2017 Operational 51 35 9 3 1 1 0 87 4 165
2017 Other 50 42 2 5 0 0 1 94 5 127
2014 Executive 81 19 0 0 0 0 0 100 0 37
2014 Scientific and Professional 49 34 9 4 2 2 0 84 7 149
2014 Administration and Foreign Services 45 39 9 4 2 0 0 85 7 1766
2014 Technical 41 43 12 4 0 0 0 84 4 56
2014 Administrative Support 46 40 9 3 2 0 0 86 5 1783
2014 Operational 46 37 8 4 4 0 0 83 9 152
2014 Other 46 36 7 7 2 2 0 84 9 31

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 42 6 6 6 0 0 83 11 53
2017 Scientific and Professional 29 39 10 13 5 2 1 71 18 247
2017 Administration and Foreign Services 27 40 17 10 4 1 0 68 15 2062
2017 Technical 27 36 14 14 6 1 1 65 21 79
2017 Administrative Support 31 39 18 7 4 2 0 71 11 1814
2017 Operational 32 36 15 8 5 3 1 71 14 165
2017 Other 40 37 8 6 2 6 2 83 8 128
2014 Executive 54 35 5 5 0 0 0 89 5 37
2014 Scientific and Professional 30 40 17 6 6 1 0 70 12 149
2014 Administration and Foreign Services 30 41 14 9 5 1 0 71 14 1765
2014 Technical 14 43 21 8 14 0 0 57 22 56
2014 Administrative Support 33 36 17 7 4 2 0 71 12 1784
2014 Operational 32 37 16 5 7 3 1 71 13 152
2014 Other 30 35 8 12 7 2 6 71 21 31

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 21 51 13 8 0 2 21 27 53
2017 Scientific and Professional 6 23 36 19 10 1 5 30 31 246
2017 Administration and Foreign Services 11 23 34 17 10 1 3 28 36 2053
2017 Technical 12 29 30 17 9 0 2 26 43 80
2017 Administrative Support 8 20 30 22 15 1 4 39 29 1800
2017 Operational 2 14 45 18 15 1 5 35 17 163
2017 Other 9 9 27 22 24 1 8 51 20 128
2014 Executive 3 19 32 30 11 3 3 43 23 37
2014 Scientific and Professional 10 20 46 16 7 1 1 24 30 149
2014 Administration and Foreign Services 12 27 36 16 6 0 2 23 40 1761
2014 Technical 16 31 37 10 6 0 0 16 47 56
2014 Administrative Support 9 21 35 20 10 1 3 31 32 1781
2014 Operational 10 26 30 21 9 1 4 32 37 151
2014 Other 12 19 26 20 15 0 8 38 34 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 17 51 14 11 0 2 26 21 53
2017 Scientific and Professional 10 17 25 22 18 2 6 43 29 242
2017 Administration and Foreign Services 10 19 27 22 15 2 5 40 31 2044
2017 Technical 9 14 32 18 18 2 7 40 25 80
2017 Administrative Support 7 15 24 23 23 3 5 49 25 1801
2017 Operational 8 10 31 22 22 2 6 47 20 162
2017 Other 3 15 13 23 36 3 6 65 21 128
2014 Executive 5 8 27 41 14 3 3 57 14 37
2014 Scientific and Professional 10 13 33 27 13 2 1 42 24 147
2014 Administration and Foreign Services 12 20 29 22 12 1 3 36 33 1761
2014 Technical 15 23 32 16 9 1 4 27 40 56
2014 Administrative Support 7 15 28 25 17 2 5 45 24 1779
2014 Operational 11 27 23 17 16 2 3 35 41 150
2014 Other 7 20 25 13 26 2 8 43 30 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 21 45 21 7 0 2 29 25 53
2017 Scientific and Professional 10 19 30 19 14 2 6 36 31 246
2017 Administration and Foreign Services 14 20 30 19 11 2 4 32 36 2055
2017 Technical 12 21 30 13 15 0 8 31 36 80
2017 Administrative Support 7 14 26 23 19 2 7 47 24 1800
2017 Operational 7 12 32 21 16 4 7 42 22 163
2017 Other 6 24 19 19 18 6 9 43 35 126
2014 Executive 8 14 41 24 11 0 3 36 22 37
2014 Scientific and Professional 12 20 25 27 13 3 1 41 33 148
2014 Administration and Foreign Services 14 24 32 17 8 1 3 27 40 1761
2014 Technical 27 21 36 7 6 4 0 13 50 56
2014 Administrative Support 10 18 27 23 15 3 5 41 30 1780
2014 Operational 8 20 31 19 11 6 5 34 32 149
2014 Other 28 16 21 6 11 0 19 21 53 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 21 52 13 7 0 2 21 25 53
2017 Scientific and Professional 5 10 34 27 17 2 6 47 16 246
2017 Administration and Foreign Services 6 12 31 29 17 1 4 48 19 2045
2017 Technical 1 14 30 25 20 1 8 50 16 80
2017 Administrative Support 2 6 24 34 27 1 6 65 9 1789
2017 Operational 4 5 23 30 27 2 9 64 10 162
2017 Other 3 1 10 33 47 2 5 85 4 126
2014 Executive 3 16 49 22 8 0 3 31 19 37
2014 Scientific and Professional 4 14 33 30 16 1 2 48 19 149
2014 Administration and Foreign Services 7 15 34 28 13 1 3 42 23 1752
2014 Technical 9 12 44 19 13 0 4 33 21 56
2014 Administrative Support 4 7 27 35 22 1 4 60 12 1765
2014 Operational 8 10 27 24 24 2 6 52 19 150
2014 Other 5 10 18 21 27 0 19 60 18 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 30 36 4 8 0 4 12 51 53
2017 Scientific and Professional 18 19 29 13 14 1 7 29 40 246
2017 Administration and Foreign Services 20 22 25 17 11 1 4 29 44 2053
2017 Technical 20 10 34 16 12 0 8 30 33 80
2017 Administrative Support 13 16 25 19 20 1 5 42 31 1803
2017 Operational 15 13 28 17 21 1 6 41 30 164
2017 Other 10 10 10 19 39 6 6 66 23 127
2014 Executive 11 35 27 16 5 3 3 23 49 37
2014 Scientific and Professional 17 24 26 17 10 2 3 29 44 148
2014 Administration and Foreign Services 23 27 25 14 8 0 2 23 51 1759
2014 Technical 23 28 33 4 13 0 0 16 51 56
2014 Administrative Support 17 19 25 19 15 1 3 36 37 1781
2014 Operational 14 22 26 15 18 2 3 35 38 151
2014 Other 14 17 4 24 29 0 12 60 36 31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 11 47 15 15 0 4 31 20 53
2017 Scientific and Professional 12 18 20 22 16 4 8 44 34 247
2017 Administration and Foreign Services 14 19 26 21 13 2 5 37 35 2054
2017 Technical 12 9 12 25 24 3 15 59 26 80
2017 Administrative Support 8 15 23 20 23 3 7 48 26 1800
2017 Operational 7 15 18 22 27 4 7 55 25 163
2017 Other 8 9 10 16 36 10 10 65 22 128
2014 Executive 5 0 46 32 8 3 5 44 6 37
2014 Scientific and Professional 8 18 23 24 21 1 5 48 28 147
2014 Administration and Foreign Services 12 21 27 23 12 1 4 36 35 1755
2014 Technical 9 18 29 16 20 5 2 39 29 56
2014 Administrative Support 11 13 23 25 20 3 6 49 26 1777
2014 Operational 13 11 20 22 21 3 10 49 28 150
2014 Other 7 12 3 23 32 14 9 72 24 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 19 54 13 6 0 2 19 25 53
2017 Scientific and Professional 12 23 26 18 12 4 6 34 38 247
2017 Administration and Foreign Services 12 20 34 18 10 2 4 30 34 2055
2017 Technical 12 14 36 15 12 5 7 30 29 80
2017 Administrative Support 8 16 29 21 17 3 6 41 27 1797
2017 Operational 8 11 25 25 17 6 8 49 22 163
2017 Other 11 11 12 19 31 8 9 60 26 128
2014 Executive 3 19 49 22 5 0 3 28 22 37
2014 Scientific and Professional 13 23 27 22 13 0 1 35 37 148
2014 Administration and Foreign Services 14 25 34 15 8 2 3 24 41 1761
2014 Technical 22 23 30 7 11 7 0 20 48 56
2014 Administrative Support 10 17 30 21 14 3 5 38 30 1775
2014 Operational 13 17 33 17 12 2 5 32 32 152
2014 Other 13 17 26 12 22 3 8 37 34 31

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 21 2 11 0 0 2 86 12 53
2017 Scientific and Professional 39 31 10 10 7 2 2 72 17 246
2017 Administration and Foreign Services 38 30 10 11 9 1 1 69 21 2062
2017 Technical 41 33 9 12 4 1 0 75 16 79
2017 Administrative Support 37 28 11 12 10 1 0 66 23 1819
2017 Operational 37 29 13 11 11 0 0 66 22 165
2017 Other 60 20 5 6 3 4 2 85 10 128
2014 Executive 68 16 0 8 8 0 0 84 16 37
2014 Scientific and Professional 42 28 11 12 7 1 0 70 19 149
2014 Administration and Foreign Services 40 30 9 11 10 0 0 70 20 1765
2014 Technical 30 35 4 13 16 2 0 67 30 56
2014 Administrative Support 38 29 10 12 9 1 0 68 22 1781
2014 Operational 36 27 10 14 14 0 1 63 27 152
2014 Other 50 14 5 26 4 0 0 64 30 31

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 30 6 8 0 0 2 86 8 53
2017 Scientific and Professional 46 33 4 12 4 0 1 80 16 246
2017 Administration and Foreign Services 38 41 8 9 4 0 1 79 13 2054
2017 Technical 34 41 11 8 5 0 1 76 13 80
2017 Administrative Support 38 37 9 10 5 0 0 76 15 1817
2017 Operational 33 39 11 8 9 0 0 72 18 165
2017 Other 56 31 3 2 4 3 1 91 6 128
2014 Executive 62 30 5 3 0 0 0 92 3 37
2014 Scientific and Professional 48 32 6 10 5 0 0 80 14 149
2014 Administration and Foreign Services 39 40 9 8 4 0 0 79 12 1764
2014 Technical 30 40 5 18 5 2 0 72 24 56
2014 Administrative Support 39 38 9 10 4 0 0 77 14 1783
2014 Operational 28 44 15 10 4 0 0 71 14 152
2014 Other 50 23 3 13 12 0 0 73 24 31

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 40 10 2 0 0 2 88 2 53
2017 Scientific and Professional 43 31 13 4 3 5 2 79 7 246
2017 Administration and Foreign Services 40 33 15 4 3 4 1 76 8 2054
2017 Technical 48 30 14 4 1 2 1 81 5 80
2017 Administrative Support 40 32 16 4 3 4 1 76 7 1813
2017 Operational 39 28 17 6 4 4 3 72 10 164
2017 Other 47 29 7 3 4 9 2 86 7 127
2014 Executive 57 35 5 3 0 0 0 92 3 37
2014 Scientific and Professional 45 27 16 4 1 5 1 78 5 149
2014 Administration and Foreign Services 45 32 13 4 2 3 1 80 6 1765
2014 Technical 34 31 22 2 0 9 2 73 2 56
2014 Administrative Support 44 31 13 3 2 4 1 80 6 1781
2014 Operational 43 36 13 4 2 2 2 81 6 152
2014 Other 55 22 7 2 0 14 0 89 2 31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 44 12 4 2 0 0 83 6 52
2017 Scientific and Professional 43 37 11 4 2 2 0 82 6 248
2017 Administration and Foreign Services 39 38 12 6 3 1 0 79 9 2059
2017 Technical 47 37 11 4 1 0 0 84 5 80
2017 Administrative Support 41 39 12 5 2 2 0 81 7 1822
2017 Operational 39 39 9 7 5 1 0 79 12 165
2017 Other 58 21 8 3 1 7 1 86 5 128
2014 Executive 51 38 3 8 0 0 0 89 8 37
2014 Scientific and Professional 45 31 13 4 5 2 0 78 9 148
2014 Administration and Foreign Services 43 35 11 5 3 2 0 80 8 1765
2014 Technical 36 33 16 8 4 2 2 72 12 56
2014 Administrative Support 44 35 11 5 2 2 1 81 8 1782
2014 Operational 48 31 11 6 5 0 1 79 10 152
2014 Other 56 23 9 2 2 8 0 86 4 31

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 40 8 4 0 0 0 89 4 53
2017 Scientific and Professional 55 31 6 4 3 0 0 87 7 247
2017 Administration and Foreign Services 47 37 8 5 3 0 0 84 8 2061
2017 Technical 53 35 7 4 1 0 0 88 5 80
2017 Administrative Support 49 36 8 5 3 0 0 85 8 1816
2017 Operational 51 34 9 1 6 0 0 85 7 165
2017 Other 64 25 6 2 4 0 0 88 5 128
2014 Executive 70 19 8 3 0 0 0 89 3 37
2014 Scientific and Professional 55 28 9 5 2 0 0 84 7 149
2014 Administration and Foreign Services 50 32 9 4 4 0 0 82 8 1765
2014 Technical 37 37 11 7 8 0 0 74 15 56
2014 Administrative Support 52 33 8 4 3 0 0 86 6 1782
2014 Operational 50 29 9 6 6 0 0 79 12 152
2014 Other 60 14 11 3 9 2 0 76 13 31

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 38 10 8 2 0 4 80 10 53
2017 Scientific and Professional 25 24 15 13 10 7 5 57 26 248
2017 Administration and Foreign Services 25 30 15 14 10 3 3 59 25 2060
2017 Technical 31 34 14 12 6 4 0 67 18 80
2017 Administrative Support 25 29 14 13 12 4 3 58 26 1818
2017 Operational 20 38 14 10 17 2 0 59 27 165
2017 Other 41 26 6 6 5 7 9 81 12 128
2014 Executive 46 30 11 11 3 0 0 76 14 37
2014 Scientific and Professional 34 27 10 16 7 4 1 65 25 149
2014 Administration and Foreign Services 28 32 13 11 10 3 2 63 23 1766
2014 Technical 20 35 16 10 14 5 0 58 26 56
2014 Administrative Support 29 31 14 12 10 3 1 62 23 1783
2014 Operational 25 30 17 12 14 1 1 56 26 152
2014 Other 39 12 11 17 14 6 0 54 33 31

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 38 2 2 0 0 0 96 2 53
2017 Scientific and Professional 44 37 12 3 1 2 1 84 4 246
2017 Administration and Foreign Services 41 40 11 4 2 2 1 83 6 2058
2017 Technical 45 35 10 5 0 2 2 84 5 79
2017 Administrative Support 43 38 11 4 2 2 1 83 6 1813
2017 Operational 51 29 8 5 3 2 2 84 8 164
2017 Other 52 33 6 2 0 6 1 91 2 128
2014 Executive 70 30 0 0 0 0 0 100 0 37
2014 Scientific and Professional 53 35 6 3 0 2 1 91 3 148
2014 Administration and Foreign Services 45 37 10 3 1 3 1 85 5 1766
2014 Technical 45 26 18 0 2 9 0 79 2 56
2014 Administrative Support 44 39 9 3 1 3 1 86 5 1781
2014 Operational 44 35 8 6 2 3 1 83 9 152
2014 Other 45 33 9 8 0 6 0 82 9 31

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 31 2 10 0 0 0 89 10 53
2017 Scientific and Professional 38 32 10 8 5 5 2 75 15 248
2017 Administration and Foreign Services 35 37 11 8 5 2 1 74 14 2057
2017 Technical 34 35 9 12 6 4 0 72 19 80
2017 Administrative Support 37 34 13 7 5 3 1 74 13 1813
2017 Operational 41 29 11 5 8 4 1 74 14 164
2017 Other 38 34 9 8 3 5 3 78 12 128
2014 Executive 62 27 5 3 3 0 0 89 5 37
2014 Scientific and Professional 46 34 7 4 2 4 2 85 7 148
2014 Administration and Foreign Services 39 36 11 7 3 2 1 78 11 1766
2014 Technical 34 32 18 13 4 0 0 65 17 56
2014 Administrative Support 39 34 12 7 4 2 1 76 11 1782
2014 Operational 39 28 13 8 8 1 3 70 17 152
2014 Other 27 18 18 9 17 11 0 50 29 31

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 42 4 6 2 0 0 89 8 53
2017 Scientific and Professional 27 30 18 10 6 6 3 62 18 248
2017 Administration and Foreign Services 23 34 20 11 7 3 1 60 19 2061
2017 Technical 27 32 16 11 10 4 0 61 22 80
2017 Administrative Support 22 32 22 10 6 5 2 59 18 1813
2017 Operational 24 31 23 11 5 4 3 58 17 165
2017 Other 31 25 13 12 4 11 4 66 18 128
2014 Executive 68 27 5 0 0 0 0 95 0 37
2014 Scientific and Professional 29 43 14 5 4 4 1 76 9 148
2014 Administration and Foreign Services 29 34 18 9 5 4 1 66 15 1766
2014 Technical 21 34 20 11 9 5 0 59 21 56
2014 Administrative Support 24 33 21 10 5 5 2 61 16 1781
2014 Operational 26 34 17 8 10 5 0 63 20 152
2014 Other 22 27 12 9 8 13 9 64 21 31

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 28 8 13 6 3 11 69 22 53
2017 Scientific and Professional 23 19 17 13 13 11 5 50 30 247
2017 Administration and Foreign Services 21 25 17 13 15 7 2 51 31 2060
2017 Technical 31 26 6 16 16 4 1 60 33 77
2017 Administrative Support 24 25 16 13 12 8 2 54 28 1815
2017 Operational 23 26 17 12 17 3 2 52 31 163
2017 Other 34 25 9 4 9 10 10 72 16 126
2014 Executive 49 19 11 5 8 5 3 74 15 37
2014 Scientific and Professional 26 28 11 8 15 12 0 62 26 148
2014 Administration and Foreign Services 22 23 18 14 15 7 1 49 32 1764
2014 Technical 18 25 14 14 20 9 0 47 37 56
2014 Administrative Support 22 26 16 15 13 6 1 53 30 1782
2014 Operational 27 16 18 16 17 4 1 46 35 152
2014 Other 28 21 5 9 19 17 0 60 34 31

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 48 2 6 4 0 2 88 10 53
2017 Scientific and Professional 39 46 4 8 4 0 0 84 12 247
2017 Administration and Foreign Services 41 45 4 8 3 0 0 86 10 2061
2017 Technical 40 45 4 4 8 0 0 85 11 80
2017 Administrative Support 47 42 3 6 2 0 0 89 8 1824
2017 Operational 43 40 3 10 3 0 0 83 14 165
2017 Other 51 33 4 9 4 0 0 84 12 128
2014 Executive 59 35 3 0 3 0 0 95 3 37
2014 Scientific and Professional 37 51 2 9 0 0 0 88 10 149
2014 Administration and Foreign Services 42 45 4 7 2 0 0 87 9 1766
2014 Technical 27 54 9 10 0 0 0 81 10 56
2014 Administrative Support 46 43 3 6 2 0 0 89 8 1782
2014 Operational 43 43 3 8 3 0 0 85 12 152
2014 Other 51 38 6 3 0 0 2 91 3 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 28 4 4 0 0 2 92 4 53
2017 Scientific and Professional 43 33 8 6 9 0 1 77 15 247
2017 Administration and Foreign Services 46 34 5 11 5 0 0 79 16 2061
2017 Technical 46 35 6 8 5 0 0 81 13 80
2017 Administrative Support 45 34 6 10 5 0 0 79 16 1818
2017 Operational 39 40 7 9 5 0 0 79 14 165
2017 Other 58 26 3 8 3 1 1 86 11 128
2014 Executive 78 22 0 0 0 0 0 100 0 37
2014 Scientific and Professional 52 30 6 7 4 0 0 82 11 149
2014 Administration and Foreign Services 47 33 6 10 4 0 0 80 14 1765
2014 Technical 36 37 9 15 3 0 0 73 18 56
2014 Administrative Support 45 34 6 11 5 0 0 79 15 1784
2014 Operational 36 41 6 11 7 0 0 77 18 151
2014 Other 58 15 12 4 10 0 2 74 14 31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 21 2 4 0 0 0 94 4 53
2017 Scientific and Professional 47 35 8 6 4 0 1 82 10 246
2017 Administration and Foreign Services 49 35 8 6 2 0 0 84 8 2059
2017 Technical 51 33 9 5 3 0 0 84 7 79
2017 Administrative Support 43 37 9 8 2 0 0 81 10 1813
2017 Operational 45 33 10 9 3 0 0 78 13 163
2017 Other 55 32 1 5 2 2 1 91 7 128
2014 Executive 84 14 0 0 0 3 0 100 0 37
2014 Scientific and Professional 55 27 9 5 3 0 0 83 8 149
2014 Administration and Foreign Services 48 36 8 7 2 0 0 84 8 1762
2014 Technical 37 39 11 9 4 0 0 77 12 56
2014 Administrative Support 44 37 9 7 2 0 0 82 9 1782
2014 Operational 44 39 8 6 3 0 0 83 8 152
2014 Other 58 22 12 6 2 0 0 80 8 31

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 21 4 2 0 0 2 94 2 53
2017 Scientific and Professional 74 17 3 3 1 0 2 92 4 247
2017 Administration and Foreign Services 75 17 4 2 1 1 1 93 3 2055
2017 Technical 84 9 2 1 1 1 1 95 2 80
2017 Administrative Support 78 16 2 1 0 1 1 96 1 1820
2017 Operational 75 14 4 1 0 1 3 94 2 165
2017 Other 76 20 0 2 1 0 1 97 3 128
2014 Executive 84 16 0 0 0 0 0 100 0 37
2014 Scientific and Professional 80 16 1 2 1 0 0 96 2 149
2014 Administration and Foreign Services 73 19 3 2 1 1 2 94 3 1766
2014 Technical 65 23 7 3 2 0 0 88 5 56
2014 Administrative Support 77 16 3 2 1 0 1 95 2 1783
2014 Operational 69 25 1 1 2 0 2 96 3 151
2014 Other 84 13 0 1 0 0 2 99 1 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 15 4 10 2 0 2 84 12 53
2017 Scientific and Professional 75 14 4 3 2 0 2 91 5 247
2017 Administration and Foreign Services 72 15 4 4 2 0 1 89 6 2062
2017 Technical 73 19 1 5 1 1 0 93 6 80
2017 Administrative Support 79 12 3 2 1 0 2 93 4 1822
2017 Operational 79 12 4 1 0 1 3 94 1 165
2017 Other 77 16 2 2 0 0 1 95 3 128
2014 Executive 81 14 3 3 0 0 0 95 3 37
2014 Scientific and Professional 78 13 2 3 2 1 0 93 5 149
2014 Administration and Foreign Services 69 18 4 4 3 0 2 89 7 1766
2014 Technical 65 18 7 7 0 2 2 86 7 56
2014 Administrative Support 76 15 4 2 1 0 2 93 4 1783
2014 Operational 74 14 4 1 4 1 3 91 4 152
2014 Other 83 9 6 0 0 0 2 94 0 31

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 17 0 8 2 0 2 90 10 53
2017 Scientific and Professional 74 12 2 3 2 1 6 92 5 248
2017 Administration and Foreign Services 73 12 5 3 2 1 4 89 5 2063
2017 Technical 79 10 4 4 2 1 0 90 6 80
2017 Administrative Support 75 10 5 2 1 0 6 91 3 1821
2017 Operational 74 8 5 2 2 0 10 90 4 164
2017 Other 72 9 3 3 0 0 12 92 4 128
2014 Executive 81 16 0 0 3 0 0 97 3 37
2014 Scientific and Professional 80 8 6 4 0 1 1 89 4 149
2014 Administration and Foreign Services 73 13 4 3 2 0 4 91 5 1766
2014 Technical 79 7 3 7 0 2 2 89 7 56
2014 Administrative Support 76 12 4 1 2 0 5 93 3 1783
2014 Operational 71 9 7 1 2 1 9 88 4 152
2014 Other 82 4 0 0 0 0 14 100 0 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 87 10 0 0 2 0 2 98 2 53
2017 Scientific and Professional 83 9 2 0 2 0 3 95 3 247
2017 Administration and Foreign Services 80 11 3 1 1 0 3 94 2 2062
2017 Technical 86 9 3 0 1 1 0 96 1 79
2017 Administrative Support 81 9 3 1 1 0 4 94 2 1819
2017 Operational 77 9 3 3 3 0 6 91 6 165
2017 Other 79 17 1 0 1 0 2 98 1 128
2014 Executive 92 5 3 0 0 0 0 97 0 37
2014 Scientific and Professional 81 9 3 2 3 1 2 92 5 149
2014 Administration and Foreign Services 79 10 3 1 2 0 4 93 3 1766
2014 Technical 77 10 3 2 0 2 5 94 2 56
2014 Administrative Support 81 10 2 1 1 0 5 96 2 1784
2014 Operational 75 10 8 0 1 0 6 91 1 152
2014 Other 81 3 0 0 0 0 16 100 0 31

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 23 2 10 4 0 4 84 14 53
2017 Scientific and Professional 65 11 8 3 2 3 7 85 6 247
2017 Administration and Foreign Services 66 16 7 3 2 1 6 87 5 2061
2017 Technical 71 18 1 4 1 4 1 94 5 80
2017 Administrative Support 68 13 6 1 1 2 8 90 2 1821
2017 Operational 64 8 8 2 1 3 14 87 4 165
2017 Other 66 11 1 0 2 8 10 95 3 128
2014 Executive 68 22 8 3 0 0 0 89 3 37
2014 Scientific and Professional 72 13 3 3 2 4 3 91 6 149
2014 Administration and Foreign Services 66 16 7 3 2 1 5 87 5 1766
2014 Technical 64 18 7 3 0 2 6 89 3 56
2014 Administrative Support 71 14 5 1 2 2 6 92 3 1783
2014 Operational 60 12 8 1 3 2 13 85 5 152
2014 Other 83 3 0 0 0 6 8 100 0 31

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 25 2 2 0 0 4 96 2 53
2017 Scientific and Professional 71 14 6 1 0 3 4 92 2 247
2017 Administration and Foreign Services 70 15 6 2 1 2 4 90 4 2054
2017 Technical 80 10 5 2 0 2 0 92 2 80
2017 Administrative Support 72 12 6 1 1 2 5 90 3 1818
2017 Operational 74 9 8 2 1 1 5 89 3 165
2017 Other 72 14 2 3 1 4 5 94 4 127
2014 Executive 86 8 3 3 0 0 0 95 3 37
2014 Scientific and Professional 72 13 6 1 2 4 2 90 3 149
2014 Administration and Foreign Services 68 17 5 2 1 2 4 91 3 1766
2014 Technical 63 16 12 0 0 4 6 86 0 56
2014 Administrative Support 72 13 4 1 1 3 5 92 3 1784
2014 Operational 66 14 5 1 2 4 8 91 3 152
2014 Other 88 3 2 0 0 0 8 98 0 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 15 85 247
2017 Administration and Foreign Services 20 80 2060
2017 Technical 13 87 80
2017 Administrative Support 20 80 1817
2017 Operational 22 78 164
2017 Other 7 93 127
2014 Scientific and Professional 16 84 148
2014 Administration and Foreign Services 20 80 1759
2014 Technical 23 77 56
2014 Administrative Support 21 79 1781
2014 Operational 25 75 152
2014 Other 29 71 31

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 57 36
2017 Administration and Foreign Services 46 410
2017 Technical 90 10
2017 Administrative Support 62 360
2017 Operational 59 36
2017 Other 45 10
2014 Scientific and Professional 52 26
2014 Administration and Foreign Services 49 356
2014 Technical 70 13
2014 Administrative Support 65 374
2014 Operational 46 38
2014 Other 44 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 58 36
2017 Administration and Foreign Services 66 410
2017 Administrative Support 59 360
2017 Operational 57 36
2017 Other 75 10
2014 Scientific and Professional 56 26
2014 Administration and Foreign Services 64 356
2014 Technical 58 13
2014 Administrative Support 58 374
2014 Operational 69 38
2014 Other 76 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 410
2017 Administrative Support 2 360
2014 Administration and Foreign Services 14 356
2014 Technical 0 13
2014 Administrative Support 4 374
2014 Other 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Technical 0 10
2017 Administrative Support 1 360
2017 Other 0 10
2014 Technical 0 13
2014 Operational 0 38

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 410
2017 Administrative Support 4 360
2017 Operational 20 36
2017 Other 0 10
2014 Administration and Foreign Services 3 356
2014 Administrative Support 5 374
2014 Operational 0 38
2014 Other 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 410
2017 Technical 0 10
2017 Administrative Support 9 360
2014 Administration and Foreign Services 3 356
2014 Technical 0 13
2014 Administrative Support 8 374
2014 Other 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 410
2017 Administrative Support 3 360
2017 Other 0 10
2014 Administration and Foreign Services 4 356
2014 Administrative Support 4 374
2014 Other 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 44 36
2017 Administration and Foreign Services 34 410
2017 Technical 49 10
2017 Administrative Support 39 360
2017 Operational 45 36
2014 Scientific and Professional 49 26
2014 Administration and Foreign Services 42 357
2014 Technical 54 13
2014 Administrative Support 39 374
2014 Operational 44 38

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 51 36
2017 Administration and Foreign Services 41 410
2017 Administrative Support 42 360
2017 Operational 41 36
2014 Scientific and Professional 49 26
2014 Administration and Foreign Services 34 357
2014 Technical 57 13
2014 Administrative Support 37 374
2014 Operational 39 38

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 59 36
2017 Administration and Foreign Services 46 410
2017 Technical 71 10
2017 Administrative Support 51 360
2017 Operational 50 36
2017 Other 79 10
2014 Scientific and Professional 65 26
2014 Administration and Foreign Services 49 357
2014 Technical 45 13
2014 Administrative Support 53 374
2014 Operational 50 38
2014 Other 38 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 36
2017 Administration and Foreign Services 41 410
2017 Technical 50 10
2017 Administrative Support 41 360
2017 Operational 37 36
2014 Scientific and Professional 41 26
2014 Administration and Foreign Services 39 357
2014 Technical 49 13
2014 Administrative Support 46 374
2014 Operational 45 38

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 36
2017 Administration and Foreign Services 35 410
2017 Administrative Support 32 360
2017 Operational 34 36
2014 Scientific and Professional 45 26
2014 Administration and Foreign Services 34 357
2014 Administrative Support 37 374
2014 Operational 34 38

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 49 36
2017 Administration and Foreign Services 50 410
2017 Technical 61 10
2017 Administrative Support 52 360
2017 Operational 44 36
2014 Scientific and Professional 35 26
2014 Administration and Foreign Services 54 357
2014 Technical 51 13
2014 Administrative Support 49 374
2014 Operational 49 38
2014 Other 57 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 32 36
2017 Administration and Foreign Services 30 410
2017 Administrative Support 37 360
2017 Operational 24 36
2014 Scientific and Professional 39 26
2014 Administration and Foreign Services 34 357
2014 Administrative Support 40 374
2014 Operational 27 38

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 2 410
2017 Technical 0 10
2017 Administrative Support 1 360
2014 Scientific and Professional 0 26
2014 Administration and Foreign Services 2 357
2014 Technical 0 13
2014 Administrative Support 2 374
2014 Operational 0 38
2014 Other 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 410
2017 Administrative Support 13 360
2014 Administration and Foreign Services 10 357
2014 Administrative Support 8 374

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 36
2017 Administration and Foreign Services 13 410
2017 Administrative Support 10 360
2017 Operational 21 36
2014 Administration and Foreign Services 12 357
2014 Administrative Support 10 374
2014 Operational 21 38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 45 36
2017 Administration and Foreign Services 47 410
2017 Technical 49 10
2017 Administrative Support 46 360
2017 Operational 50 36
2017 Other 55 10
2014 Scientific and Professional 29 26
2014 Administration and Foreign Services 48 357
2014 Technical 46 13
2014 Administrative Support 47 374
2014 Operational 36 38

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 20 36
2017 Administration and Foreign Services 25 410
2017 Technical 49 10
2017 Administrative Support 29 360
2017 Operational 24 36
2017 Other 0 10
2014 Scientific and Professional 21 26
2014 Administration and Foreign Services 30 357
2014 Technical 41 13
2014 Administrative Support 26 374
2014 Operational 47 38

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 36
2017 Administration and Foreign Services 18 410
2017 Administrative Support 12 360
2017 Operational 18 36
2014 Administration and Foreign Services 14 357
2014 Administrative Support 16 374

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 74 36
2017 Administration and Foreign Services 54 410
2017 Technical 69 10
2017 Administrative Support 53 360
2017 Operational 60 36
2014 Scientific and Professional 71 26
2014 Administration and Foreign Services 56 356
2014 Technical 43 13
2014 Administrative Support 54 374
2014 Operational 59 38
2014 Other 54 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 48 36
2017 Administration and Foreign Services 33 410
2017 Administrative Support 27 360
2017 Operational 19 36
2014 Scientific and Professional 30 26
2014 Administration and Foreign Services 36 356
2014 Administrative Support 31 374
2014 Operational 25 38

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 410
2017 Administrative Support 8 360
2014 Scientific and Professional 18 26
2014 Administration and Foreign Services 13 356
2014 Administrative Support 9 374
2014 Other 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 19 36
2017 Administration and Foreign Services 19 410
2017 Administrative Support 21 360
2017 Operational 21 36
2017 Other 0 10
2014 Scientific and Professional 24 26
2014 Administration and Foreign Services 21 356
2014 Administrative Support 24 374
2014 Operational 23 38

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 30 36
2017 Administration and Foreign Services 12 410
2017 Administrative Support 16 360
2017 Other 0 10
2014 Scientific and Professional 18 26
2014 Administration and Foreign Services 11 356
2014 Administrative Support 10 374

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 410
2017 Technical 0 10
2017 Administrative Support 6 360
2014 Administration and Foreign Services 7 356
2014 Administrative Support 6 374
2014 Other 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 19 36
2017 Administration and Foreign Services 11 410
2017 Administrative Support 12 360
2017 Other 0 10
2014 Administration and Foreign Services 12 356
2014 Technical 0 13
2014 Administrative Support 13 374
2014 Operational 16 38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 17 36
2017 Administration and Foreign Services 10 410
2017 Administrative Support 10 360
2017 Operational 14 36
2014 Administration and Foreign Services 10 356
2014 Administrative Support 12 374
2014 Operational 12 38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 27 410
2017 Administrative Support 25 360
2017 Operational 27 36
2014 Administration and Foreign Services 23 356
2014 Technical 41 13
2014 Administrative Support 23 374
2014 Operational 14 38

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 35
2017 Administration and Foreign Services 11 379
2017 Administrative Support 11 339
2017 Operational 18 35
2014 Administration and Foreign Services 14 330
2014 Administrative Support 14 350

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 22 35
2017 Administration and Foreign Services 18 379
2017 Administrative Support 15 339
2017 Operational 19 35
2014 Administration and Foreign Services 18 330
2014 Administrative Support 15 350

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 379
2017 Technical 0 10
2017 Administrative Support 10 339
2017 Operational 19 35
2014 Administration and Foreign Services 10 330
2014 Technical 0 12
2014 Administrative Support 8 350

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 379
2017 Technical 0 10
2017 Administrative Support 5 339
2014 Administration and Foreign Services 8 330
2014 Technical 0 12
2014 Administrative Support 6 350
2014 Other 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 379
2017 Administrative Support 16 339
2017 Operational 17 35
2014 Administration and Foreign Services 14 330
2014 Administrative Support 14 350

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 379
2017 Administrative Support 14 339
2014 Administration and Foreign Services 10 330
2014 Technical 0 12
2014 Administrative Support 9 350
2014 Other 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 379
2017 Administrative Support 16 339
2017 Operational 0 35
2014 Administration and Foreign Services 16 330
2014 Technical 0 12
2014 Administrative Support 17 350
2014 Operational 0 34

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 379
2017 Administrative Support 9 339
2014 Administration and Foreign Services 8 330
2014 Administrative Support 10 350
2014 Operational 23 34
2014 Other 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 379
2017 Administrative Support 11 339
2017 Operational 15 35
2014 Administration and Foreign Services 10 330
2014 Administrative Support 9 350
2014 Other 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 38 35
2017 Administration and Foreign Services 28 379
2017 Technical 60 10
2017 Administrative Support 22 339
2017 Operational 36 35
2014 Scientific and Professional 24 24
2014 Administration and Foreign Services 24 330
2014 Administrative Support 24 350

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 379
2017 Administrative Support 8 339
2014 Scientific and Professional 0 24
2014 Administration and Foreign Services 12 330
2014 Administrative Support 9 350
2014 Operational 17 34
2014 Other 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 51 35
2017 Administration and Foreign Services 44 379
2017 Technical 80 10
2017 Administrative Support 43 339
2017 Operational 54 35
2014 Scientific and Professional 39 24
2014 Administration and Foreign Services 48 330
2014 Technical 46 12
2014 Administrative Support 47 350
2014 Operational 41 34

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 35
2014 Scientific and Professional 0 24
2014 Administration and Foreign Services 3 330
2014 Technical 0 12
2014 Administrative Support 2 350
2014 Other 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 61 35
2017 Administration and Foreign Services 55 379
2017 Technical 60 10
2017 Administrative Support 53 339
2017 Operational 55 35
2014 Scientific and Professional 48 24
2014 Administration and Foreign Services 56 330
2014 Technical 84 12
2014 Administrative Support 50 350
2014 Operational 56 34
2014 Other 52 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 35
2017 Administration and Foreign Services 2 379
2017 Administrative Support 3 339
2017 Operational 0 35

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 17 35
2017 Administration and Foreign Services 12 379
2017 Administrative Support 12 339
2017 Operational 22 35
2014 Scientific and Professional 18 24
2014 Administration and Foreign Services 11 330
2014 Technical 0 12
2014 Administrative Support 16 350
2014 Operational 24 34

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 88 12 37
2017 Administration and Foreign Services 90 10 410
2017 Technical 100 0 10
2017 Administrative Support 87 13 360
2017 Operational 100 0 36
2017 Other 84 16 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 32 8 13 4 11 4 71 20 53
2017 Scientific and Professional 15 19 20 9 11 18 9 46 27 248
2017 Administration and Foreign Services 18 21 22 10 10 15 5 49 24 2062
2017 Technical 24 20 14 5 13 19 6 58 23 80
2017 Administrative Support 20 20 20 9 8 16 6 52 22 1820
2017 Operational 23 25 18 7 9 11 6 58 19 165
2017 Other 25 17 9 5 5 23 16 69 16 127
2014 Executive 35 41 8 8 0 5 3 82 9 37
2014 Scientific and Professional 20 22 16 11 8 15 7 55 25 147
2014 Administration and Foreign Services 21 23 21 8 9 15 3 54 21 1764
2014 Technical 14 14 23 16 12 22 0 36 35 56
2014 Administrative Support 24 23 19 9 8 13 4 56 21 1783
2014 Operational 28 25 20 7 9 6 4 59 18 152
2014 Other 41 5 9 16 8 20 2 59 30 31

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 33 10 13 0 2 2 76 14 53
2017 Scientific and Professional 31 31 14 10 6 8 1 68 17 248
2017 Administration and Foreign Services 30 32 18 8 6 4 1 66 15 2064
2017 Technical 34 27 14 10 5 9 1 68 17 80
2017 Administrative Support 34 32 16 7 5 4 1 70 12 1817
2017 Operational 41 26 16 7 7 2 1 69 15 164
2017 Other 40 23 12 5 3 14 4 76 10 128
2014 Executive 68 19 11 3 0 0 0 86 3 37
2014 Scientific and Professional 38 31 13 9 4 4 0 72 14 148
2014 Administration and Foreign Services 35 35 15 7 5 4 0 72 12 1765
2014 Technical 27 31 18 11 9 5 0 60 21 56
2014 Administrative Support 38 32 15 6 4 4 1 73 11 1782
2014 Operational 37 35 15 7 5 1 0 72 12 152
2014 Other 43 10 13 11 9 14 0 62 23 31

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 6 94 247
2017 Administration and Foreign Services 9 91 2061
2017 Technical 6 94 79
2017 Administrative Support 8 92 1816
2017 Operational 7 93 161
2017 Other 4 96 128
2014 Scientific and Professional 3 97 149
2014 Administration and Foreign Services 7 93 1759
2014 Technical 9 91 56
2014 Administrative Support 8 92 1782
2014 Operational 9 91 151

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 53 17
2017 Administration and Foreign Services 45 174
2017 Administrative Support 47 136
2014 Administration and Foreign Services 36 128
2014 Administrative Support 52 134

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 64 17
2017 Administration and Foreign Services 79 174
2017 Administrative Support 70 136
2017 Operational 75 11
2014 Administration and Foreign Services 81 128
2014 Administrative Support 73 134
2014 Operational 75 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 174
2017 Operational 0 11
2014 Administration and Foreign Services 9 128

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Operational 0 11
2014 Administration and Foreign Services 0 128
2014 Administrative Support 0 134
2014 Operational 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 174
2017 Administrative Support 7 136
2014 Administration and Foreign Services 7 128
2014 Administrative Support 8 134

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 5 174
2017 Administrative Support 9 136
2014 Administration and Foreign Services 5 128
2014 Administrative Support 4 134
2014 Operational 0 13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 174
2017 Administrative Support 8 136
2014 Administration and Foreign Services 7 128
2014 Administrative Support 4 134

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 175
2017 Administrative Support 21 137
2014 Administration and Foreign Services 16 127
2014 Administrative Support 15 134

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 175
2017 Administrative Support 12 137
2014 Administration and Foreign Services 15 127
2014 Administrative Support 13 134

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 6 175
2017 Administrative Support 7 137
2014 Administration and Foreign Services 11 127
2014 Administrative Support 4 134

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 4 137
2014 Administrative Support 4 134
2014 Operational 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 25 175
2017 Administrative Support 33 137
2014 Administration and Foreign Services 27 127
2014 Administrative Support 25 134

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 46 17
2017 Administration and Foreign Services 37 175
2017 Administrative Support 29 137
2017 Operational 0 10
2014 Administration and Foreign Services 27 127
2014 Administrative Support 19 134

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 7 175
2017 Operational 0 10
2014 Administration and Foreign Services 5 127
2014 Operational 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Operational 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 175
2017 Administrative Support 7 137
2014 Administration and Foreign Services 9 127
2014 Administrative Support 7 134
2014 Operational 0 13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 21 175
2017 Administrative Support 19 137
2014 Administration and Foreign Services 17 127
2014 Administrative Support 10 134

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 175
2017 Administrative Support 0 137
2017 Operational 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 12 175
2017 Administrative Support 14 137
2014 Administration and Foreign Services 15 127
2014 Administrative Support 19 134

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 0 175
2017 Administrative Support 0 137
2017 Operational 0 10
2014 Administration and Foreign Services 0 127
2014 Administrative Support 0 134
2014 Operational 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 24 175
2017 Administrative Support 23 137
2014 Administration and Foreign Services 29 127
2014 Administrative Support 34 134
2014 Operational 63 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 29 175
2017 Administrative Support 28 137
2014 Administration and Foreign Services 36 128
2014 Administrative Support 32 134

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 23 175
2017 Administrative Support 12 137
2014 Administration and Foreign Services 23 128
2014 Administrative Support 14 134

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 9 175
2017 Administrative Support 6 137
2014 Administration and Foreign Services 9 128
2014 Administrative Support 4 134

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 175
2017 Administrative Support 14 137
2014 Administration and Foreign Services 16 128
2014 Administrative Support 19 134

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 5 175
2017 Administrative Support 8 137
2017 Operational 0 11
2014 Administration and Foreign Services 8 128
2014 Administrative Support 4 134
2014 Operational 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 10 175
2017 Administrative Support 6 137
2014 Administration and Foreign Services 7 128
2014 Administrative Support 5 134

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 175
2017 Administrative Support 7 137
2014 Administration and Foreign Services 15 128
2014 Administrative Support 4 134
2014 Operational 0 13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 8 175
2017 Administrative Support 7 137
2014 Administration and Foreign Services 9 128
2014 Administrative Support 7 134

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 59 17
2017 Administration and Foreign Services 46 175
2017 Administrative Support 52 137
2017 Operational 51 11
2014 Administration and Foreign Services 40 128
2014 Administrative Support 52 134
2014 Operational 69 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 157
2017 Administrative Support 6 129
2017 Operational 0 10
2014 Administration and Foreign Services 11 119
2014 Administrative Support 6 127
2014 Operational 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 157
2017 Administrative Support 10 129
2014 Administration and Foreign Services 12 119
2014 Administrative Support 11 127
2014 Operational 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 4 157
2017 Administrative Support 4 129
2017 Operational 0 10
2014 Administration and Foreign Services 9 119
2014 Operational 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 4 157
2017 Operational 0 10
2014 Administration and Foreign Services 6 119
2014 Administrative Support 0 127
2014 Operational 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administrative Support 4 129
2014 Administration and Foreign Services 8 119
2014 Administrative Support 6 127
2014 Operational 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 7 157
2017 Administrative Support 11 129
2017 Operational 0 10
2014 Administration and Foreign Services 8 119
2014 Administrative Support 9 127
2014 Operational 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 157
2017 Administrative Support 9 129
2014 Administration and Foreign Services 11 119
2014 Administrative Support 13 127
2014 Operational 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 157
2017 Administrative Support 9 129
2014 Administration and Foreign Services 15 119
2014 Administrative Support 13 127

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 10 157
2017 Administrative Support 11 129
2014 Administration and Foreign Services 8 119
2014 Administrative Support 13 127

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 17
2017 Administration and Foreign Services 22 157
2017 Administrative Support 15 129
2017 Operational 60 10
2014 Administration and Foreign Services 25 119
2014 Administrative Support 19 127

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 157
2017 Administrative Support 7 129
2014 Administration and Foreign Services 13 119
2014 Administrative Support 9 127

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 52 17
2017 Administration and Foreign Services 37 157
2017 Administrative Support 46 129
2017 Operational 85 10
2014 Administration and Foreign Services 42 119
2014 Administrative Support 51 127
2014 Operational 51 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2014 Operational 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 76 17
2017 Administration and Foreign Services 61 157
2017 Administrative Support 64 129
2017 Operational 53 10
2014 Administration and Foreign Services 65 119
2014 Administrative Support 71 127
2014 Operational 73 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 157
2017 Administrative Support 14 129
2017 Operational 0 10
2014 Administration and Foreign Services 11 119
2014 Administrative Support 9 127

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 94 6 17
2017 Administration and Foreign Services 91 9 174
2017 Administrative Support 91 9 137
2017 Operational 86 14 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 27 10 6 2 23 6 76 11 53
2017 Scientific and Professional 17 18 18 6 3 32 7 57 14 248
2017 Administration and Foreign Services 19 21 23 4 4 23 6 56 11 2059
2017 Technical 25 20 14 1 4 27 10 71 8 80
2017 Administrative Support 21 19 24 4 3 21 8 56 9 1822
2017 Operational 28 20 19 3 6 17 7 63 12 164
2017 Other 22 22 6 3 3 30 13 79 10 127
2014 Executive 30 32 19 0 0 14 5 77 0 37
2014 Scientific and Professional 22 15 24 6 2 23 9 54 11 149
2014 Administration and Foreign Services 20 21 22 3 3 24 6 60 9 1766
2014 Technical 13 14 34 4 2 32 2 41 8 56
2014 Administrative Support 23 21 22 4 2 21 8 61 8 1783
2014 Operational 27 23 20 3 3 18 6 66 8 152
2014 Other 36 13 22 2 2 20 5 65 5 31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 31 13 8 0 2 0 79 8 53
2017 Scientific and Professional 35 30 16 4 3 11 1 74 8 245
2017 Administration and Foreign Services 32 32 18 4 3 8 2 72 8 2060
2017 Technical 39 29 14 1 4 12 1 79 6 80
2017 Administrative Support 36 30 19 4 2 7 2 72 7 1822
2017 Operational 41 27 13 2 6 8 2 76 9 165
2017 Other 38 26 9 5 2 16 4 80 8 128
2014 Executive 51 38 8 0 0 3 0 92 0 37
2014 Scientific and Professional 40 28 16 6 1 9 0 74 9 149
2014 Administration and Foreign Services 36 32 16 3 2 9 1 76 6 1766
2014 Technical 27 34 18 8 2 12 0 69 11 56
2014 Administrative Support 38 31 17 3 2 8 2 76 5 1783
2014 Operational 39 32 16 3 1 6 2 78 5 152
2014 Other 43 24 12 3 2 16 0 80 6 31

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 14 86 247
2017 Administration and Foreign Services 18 82 2058
2017 Technical 17 83 80
2017 Administrative Support 16 84 1815
2017 Operational 14 86 164
2017 Other 9 91 128
2014 Scientific and Professional 12 88 149
2014 Administration and Foreign Services 14 86 1763
2014 Technical 9 91 56
2014 Administrative Support 15 85 1778
2014 Operational 14 86 152

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 92 8 36
2017 Administration and Foreign Services 79 21 370
2017 Technical 78 22 13
2017 Administrative Support 82 18 283
2017 Operational 78 22 23
2017 Other 66 34 15
2014 Scientific and Professional 80 20 19
2014 Administration and Foreign Services 74 26 240
2014 Administrative Support 81 19 266
2014 Operational 61 39 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 57 31 6 3 0 0 3 91 3 33
2017 Administration and Foreign Services 56 30 5 5 5 0 0 86 10 291
2017 Technical 41 39 0 10 0 0 10 89 11 10
2017 Administrative Support 57 27 7 6 2 0 1 85 8 231
2017 Operational 46 27 9 18 0 0 0 73 18 16
2017 Other 37 60 0 3 0 0 0 97 3 11
2014 Scientific and Professional 52 41 0 8 0 0 0 92 8 15
2014 Administration and Foreign Services 50 36 5 4 4 1 1 87 8 178
2014 Administrative Support 54 32 7 7 0 0 0 86 7 215
2014 Operational 41 23 14 13 0 0 8 70 15 15

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 21 0 2 0 0 64 95 5 53
2017 Scientific and Professional 31 41 9 5 4 4 7 81 9 248
2017 Administration and Foreign Services 33 49 7 5 2 1 4 86 7 2060
2017 Technical 29 51 10 7 1 0 1 81 9 80
2017 Administrative Support 25 50 12 6 3 2 1 78 10 1824
2017 Operational 13 43 12 12 9 5 7 63 24 165
2017 Other 19 16 11 9 5 11 29 58 23 128
2014 Executive 11 19 5 0 0 0 65 85 0 37
2014 Scientific and Professional 27 42 16 6 5 2 3 72 12 149
2014 Administration and Foreign Services 35 49 8 4 1 1 2 87 5 1766
2014 Technical 20 39 14 16 10 0 2 59 26 56
2014 Administrative Support 26 53 10 6 3 2 1 81 9 1784
2014 Operational 20 40 15 6 8 4 7 67 16 152
2014 Other 31 20 2 6 6 25 10 78 18 31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 23 10 6 2 9 38 68 14 53
2017 Scientific and Professional 12 18 17 6 7 29 11 50 22 248
2017 Administration and Foreign Services 14 22 23 8 6 19 8 49 19 2058
2017 Technical 13 14 25 5 12 23 8 39 24 78
2017 Administrative Support 12 24 24 9 7 17 7 48 21 1817
2017 Operational 8 16 24 9 11 21 11 34 30 164
2017 Other 11 10 10 3 3 25 39 56 17 128
2014 Executive 11 11 16 0 0 14 49 57 0 37
2014 Scientific and Professional 8 20 27 4 8 23 10 41 18 148
2014 Administration and Foreign Services 12 24 26 7 5 17 9 49 16 1765
2014 Technical 9 12 27 12 11 21 7 30 33 56
2014 Administrative Support 13 24 26 8 5 15 8 48 18 1783
2014 Operational 11 21 19 8 10 14 17 46 26 152
2014 Other 18 12 21 2 9 16 22 49 17 31

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 13 4 2 0 0 62 85 5 53
2017 Scientific and Professional 40 25 11 5 3 9 6 76 10 247
2017 Administration and Foreign Services 40 31 11 5 2 7 4 79 8 2063
2017 Technical 45 30 11 1 5 7 0 81 7 80
2017 Administrative Support 38 30 13 5 3 9 2 76 8 1822
2017 Operational 29 29 11 9 5 9 7 70 17 165
2017 Other 27 12 6 0 1 18 36 86 1 128
2014 Executive 8 19 5 0 0 3 65 83 0 37
2014 Scientific and Professional 29 34 11 6 1 16 3 78 8 149
2014 Administration and Foreign Services 38 32 12 5 3 7 3 78 9 1766
2014 Technical 22 29 18 9 2 19 2 64 14 56
2014 Administrative Support 37 30 14 6 3 10 1 75 10 1782
2014 Operational 27 26 14 7 7 12 8 66 17 152
2014 Other 26 17 13 5 3 23 14 67 13 31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 17 4 0 0 0 60 90 0 53
2017 Scientific and Professional 30 24 13 7 2 17 7 71 11 248
2017 Administration and Foreign Services 32 32 14 6 3 9 3 74 10 2056
2017 Technical 38 34 11 4 4 10 0 80 8 80
2017 Administrative Support 33 28 16 5 3 13 2 72 9 1815
2017 Operational 24 28 15 8 5 13 8 65 16 162
2017 Other 22 11 10 1 0 18 36 75 4 128
2014 Executive 16 16 5 0 0 3 59 86 0 37
2014 Scientific and Professional 19 35 14 7 3 20 2 70 13 149
2014 Administration and Foreign Services 32 32 15 7 3 9 3 72 11 1763
2014 Technical 14 22 14 14 7 26 2 51 29 56
2014 Administrative Support 31 31 18 5 3 12 1 71 9 1780
2014 Operational 27 23 19 5 5 14 8 63 12 152
2014 Other 28 13 17 3 2 29 8 65 8 31
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 28 2 2 0 0 0 96 2 53
2017 Scientific and Professional 63 21 6 4 4 0 1 85 9 246
2017 Administration and Foreign Services 55 25 8 6 5 0 1 81 11 2059
2017 Technical 63 22 5 6 4 0 0 85 10 80
2017 Administrative Support 58 24 7 5 6 0 0 82 11 1819
2017 Operational 49 27 7 7 9 0 1 77 16 165
2017 Other 64 23 4 2 5 0 2 89 7 128

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 23 4 4 0 2 0 92 4 53
2017 Scientific and Professional 67 19 5 3 5 0 0 86 8 248
2017 Administration and Foreign Services 55 25 10 4 5 1 0 81 9 2062
2017 Technical 68 19 7 5 1 0 0 87 6 80
2017 Administrative Support 56 24 9 4 5 1 0 82 9 1823
2017 Operational 53 24 11 5 7 0 0 77 13 165
2017 Other 67 19 6 0 6 2 0 88 6 128

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 32 8 0 0 0 0 92 0 53
2017 Scientific and Professional 33 41 12 5 3 5 0 79 8 246
2017 Administration and Foreign Services 38 41 11 6 3 2 0 80 9 2061
2017 Technical 30 38 14 10 4 4 0 71 15 79
2017 Administrative Support 34 40 14 6 3 3 0 76 10 1818
2017 Operational 33 36 17 6 6 2 1 71 12 165
2017 Other 25 40 11 10 1 12 2 74 13 128

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 40 11 12 4 0 0 73 15 53
2017 Scientific and Professional 28 31 15 12 10 3 1 61 23 248
2017 Administration and Foreign Services 23 40 15 12 7 2 0 64 20 2056
2017 Technical 25 34 18 7 11 4 0 62 19 80
2017 Administrative Support 25 39 15 12 7 2 0 65 20 1819
2017 Operational 19 39 17 14 11 0 0 58 25 163
2017 Other 34 28 13 10 5 7 3 69 17 128

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 15 19 25 10 0 2 46 35 53
2017 Scientific and Professional 20 22 19 14 23 0 2 43 37 244
2017 Administration and Foreign Services 18 24 19 17 20 0 1 43 38 2055
2017 Technical 25 25 19 11 19 0 1 51 30 80
2017 Administrative Support 21 23 19 15 21 1 1 45 36 1817
2017 Operational 14 16 18 20 32 0 1 30 52 165
2017 Other 26 16 19 10 25 1 3 43 37 128

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 22 38 19 6 0 2 36 25 53
2017 Scientific and Professional 25 27 23 11 12 0 2 53 23 245
2017 Administration and Foreign Services 19 26 26 16 11 0 1 46 28 2060
2017 Technical 17 33 26 13 10 0 1 51 23 80
2017 Administrative Support 30 28 21 12 8 0 1 59 21 1816
2017 Operational 32 26 21 12 7 1 1 59 19 165
2017 Other 54 20 13 2 8 0 3 76 11 127

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 32 28 17 6 0 2 48 23 53
2017 Scientific and Professional 33 28 20 10 4 0 4 64 14 242
2017 Administration and Foreign Services 29 32 22 10 5 0 3 62 15 2052
2017 Technical 38 27 23 6 3 0 4 67 9 79
2017 Administrative Support 44 29 14 6 2 0 3 76 9 1805
2017 Operational 45 27 13 7 2 0 7 77 9 164
2017 Other 60 16 9 3 4 0 7 83 8 127

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 24 17 28 15 0 4 37 45 53
2017 Scientific and Professional 23 22 19 15 16 1 4 47 32 242
2017 Administration and Foreign Services 18 24 22 17 17 0 2 43 35 2056
2017 Technical 23 22 25 19 10 0 2 45 30 80
2017 Administrative Support 34 22 17 13 12 0 3 57 26 1814
2017 Operational 26 21 19 17 15 1 0 48 33 165
2017 Other 50 13 11 4 14 2 6 68 20 128

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 20 34 25 8 6 0 8 59 14 53
2017 Scientific and Professional 50 20 11 5 4 0 10 78 10 246
2017 Administration and Foreign Services 48 24 12 4 3 1 9 79 8 2052
2017 Technical 58 21 9 1 1 1 8 88 3 80
2017 Administrative Support 61 16 7 3 2 0 11 87 5 1814
2017 Operational 52 24 11 4 5 0 5 80 8 165
2017 Other 61 14 9 2 5 1 8 82 8 128

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 35 28 8 10 0 2 54 18 51
2017 Scientific and Professional 35 29 19 7 7 0 3 66 14 244
2017 Administration and Foreign Services 31 32 21 9 6 0 1 63 16 2058
2017 Technical 31 36 14 15 1 0 2 69 17 79
2017 Administrative Support 43 30 15 7 4 0 1 73 11 1815
2017 Operational 35 31 19 8 7 0 0 66 15 164
2017 Other 47 26 10 7 7 0 2 75 14 128

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 39 18 8 2 0 2 72 10 51
2017 Scientific and Professional 33 29 21 6 5 1 5 65 13 246
2017 Administration and Foreign Services 30 32 21 10 5 1 2 64 15 2053
2017 Technical 39 27 19 7 5 0 2 68 13 80
2017 Administrative Support 40 30 17 7 3 1 2 72 10 1814
2017 Operational 36 25 18 10 7 0 4 64 17 164
2017 Other 51 25 12 5 2 1 4 80 8 128

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 25 32 14 6 0 2 47 20 51
2017 Scientific and Professional 27 27 27 9 4 1 4 57 14 245
2017 Administration and Foreign Services 25 33 22 13 6 0 2 58 19 2056
2017 Technical 23 34 28 13 1 0 1 57 14 80
2017 Administrative Support 37 31 17 9 3 1 1 70 12 1814
2017 Operational 35 27 23 7 4 0 3 64 12 163
2017 Other 47 24 14 5 3 2 5 77 9 128

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 27 28 8 2 0 2 61 10 51
2017 Scientific and Professional 31 28 21 8 5 1 5 63 14 244
2017 Administration and Foreign Services 29 31 19 12 6 1 1 62 19 2055
2017 Technical 38 26 10 16 7 3 0 66 24 80
2017 Administrative Support 42 29 15 8 4 1 2 73 12 1811
2017 Operational 36 32 15 10 3 0 4 71 14 164
2017 Other 48 24 9 10 4 1 3 76 15 128

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 39 22 10 6 0 2 62 16 51
2017 Scientific and Professional 36 30 19 5 3 1 5 71 9 241
2017 Administration and Foreign Services 30 32 21 10 5 0 2 64 15 2055
2017 Technical 35 33 20 9 0 1 1 71 9 80
2017 Administrative Support 37 31 17 8 4 1 2 70 13 1808
2017 Operational 41 32 13 7 4 0 3 76 11 163
2017 Other 54 23 8 5 5 0 5 81 11 128

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 19 2 2 0 2 4 96 2 53
2017 Scientific and Professional 54 23 10 5 4 0 4 80 10 245
2017 Administration and Foreign Services 59 23 9 4 2 0 3 84 6 2057
2017 Technical 65 19 10 5 0 0 1 85 5 80
2017 Administrative Support 57 23 11 5 2 0 3 82 7 1814
2017 Operational 49 24 15 7 2 0 4 76 9 165
2017 Other 68 19 5 3 0 0 4 91 3 127

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 17 6 0 2 0 2 92 2 53
2017 Scientific and Professional 78 7 4 4 3 0 3 89 7 246
2017 Administration and Foreign Services 68 13 8 4 3 1 4 85 7 2063
2017 Technical 83 2 4 8 1 1 1 87 9 80
2017 Administrative Support 69 14 6 3 3 1 3 87 7 1820
2017 Operational 67 19 5 3 4 0 2 87 8 165
2017 Other 80 8 3 0 2 2 5 94 3 128

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 38 8 4 2 0 2 86 6 53
2017 Scientific and Professional 54 23 13 5 2 0 3 79 8 245
2017 Administration and Foreign Services 49 31 11 4 3 0 2 82 7 2055
2017 Technical 46 26 17 6 4 0 1 73 10 80
2017 Administrative Support 48 28 12 6 3 0 2 78 9 1817
2017 Operational 48 31 13 4 4 0 0 79 8 164
2017 Other 73 17 3 2 0 0 5 94 2 127

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 19 6 0 2 0 2 92 2 53
2017 Scientific and Professional 67 17 5 4 3 0 3 87 8 246
2017 Administration and Foreign Services 56 22 10 4 5 0 2 80 9 2057
2017 Technical 64 18 10 5 2 0 1 83 7 80
2017 Administrative Support 62 18 8 5 4 0 2 82 9 1815
2017 Operational 56 23 8 6 5 0 1 80 11 165
2017 Other 75 9 5 3 4 0 4 88 7 128

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 34 17 10 2 0 10 69 13 53
2017 Scientific and Professional 61 9 3 3 1 0 24 91 5 246
2017 Administration and Foreign Services 49 15 5 2 2 0 26 87 5 2056
2017 Technical 43 14 5 5 1 0 32 83 9 80
2017 Administrative Support 56 6 3 1 1 0 34 93 2 1814
2017 Operational 53 12 5 1 0 0 30 92 1 164
2017 Other 70 5 0 0 2 0 22 96 3 128

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 19 10 2 0 0 6 88 2 53
2017 Scientific and Professional 62 20 9 2 1 0 6 87 3 243
2017 Administration and Foreign Services 64 19 6 2 1 0 8 90 3 2042
2017 Technical 61 23 8 1 0 0 7 90 1 80
2017 Administrative Support 61 21 7 2 1 0 7 88 4 1806
2017 Operational 61 21 8 1 2 1 6 88 3 162
2017 Other 82 9 2 0 0 0 7 98 0 127

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 80 13 2 0 0 0 6 98 0 53
2017 Scientific and Professional 70 12 6 1 6 0 5 86 7 246
2017 Administration and Foreign Services 73 13 5 2 2 1 5 90 5 2059
2017 Technical 77 16 1 2 0 0 2 96 3 80
2017 Administrative Support 70 15 6 3 2 0 4 89 5 1819
2017 Operational 55 18 7 6 8 2 3 77 15 165
2017 Other 50 20 11 7 4 1 6 76 12 128

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 38 10 0 0 0 2 90 0 53
2017 Scientific and Professional 59 22 11 2 2 0 4 85 4 245
2017 Administration and Foreign Services 47 32 12 4 2 0 3 82 6 2051
2017 Technical 51 24 16 5 1 1 1 77 6 80
2017 Administrative Support 52 30 10 3 2 0 2 85 5 1815
2017 Operational 55 28 7 3 2 1 4 87 5 163
2017 Other 60 22 8 3 0 0 6 87 4 128

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 38 44 11 2 0 2 42 14 53
2017 Scientific and Professional 15 34 35 8 6 0 2 50 14 248
2017 Administration and Foreign Services 16 30 36 12 6 0 1 46 18 2061
2017 Technical 16 37 30 14 1 2 0 54 15 80
2017 Administrative Support 19 34 31 10 4 0 0 54 14 1821
2017 Operational 15 35 28 12 8 0 0 51 21 165
2017 Other 36 34 17 9 4 1 0 71 12 128

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 15 60 19 4 0 2 23 16 53
2017 Scientific and Professional 9 15 38 26 11 0 2 37 24 247
2017 Administration and Foreign Services 9 20 38 21 11 0 0 32 30 2052
2017 Technical 9 20 34 19 19 0 0 38 29 80
2017 Administrative Support 9 16 36 25 13 0 0 38 25 1811
2017 Operational 13 15 33 23 14 0 1 38 29 163
2017 Other 7 11 25 20 36 1 1 57 18 128
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 31 26 11 8 4 2 20 80 53
2017 Scientific and Professional 22 16 23 16 20 2 2 23 77 247
2017 Administration and Foreign Services 25 25 19 13 16 2 0 25 75 2064
2017 Technical 31 14 19 6 24 5 1 33 67 80
2017 Administrative Support 29 23 16 11 16 3 1 30 70 1823
2017 Operational 13 20 20 20 24 1 1 13 87 163
2017 Other 31 11 16 13 18 6 5 35 65 128

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 18 40
2017 Scientific and Professional 42 181
2017 Administration and Foreign Services 28 1489
2017 Technical 40 50
2017 Administrative Support 32 1202
2017 Operational 37 139
2017 Other 63 78

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 25 40
2017 Scientific and Professional 31 181
2017 Administration and Foreign Services 29 1489
2017 Technical 36 50
2017 Administrative Support 24 1202
2017 Operational 31 139
2017 Other 54 78

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 18 40
2017 Scientific and Professional 20 181
2017 Administration and Foreign Services 17 1489
2017 Technical 12 50
2017 Administrative Support 19 1202
2017 Operational 18 139
2017 Other 26 78

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 42 40
2017 Scientific and Professional 40 181
2017 Administration and Foreign Services 51 1489
2017 Technical 51 50
2017 Administrative Support 35 1202
2017 Operational 63 139
2017 Other 29 78

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 8 40
2017 Scientific and Professional 10 181
2017 Administration and Foreign Services 6 1489
2017 Technical 8 50
2017 Administrative Support 6 1202
2017 Operational 2 139
2017 Other 4 78

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 55 40
2017 Scientific and Professional 42 181
2017 Administration and Foreign Services 42 1489
2017 Technical 51 50
2017 Administrative Support 45 1202
2017 Operational 33 139
2017 Other 28 78

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 13 45 13 5 12 12 40
2017 Scientific and Professional 2 42 23 14 5 15 176
2017 Administration and Foreign Services 4 47 18 11 5 15 1465
2017 Technical 4 38 18 18 2 20 50
2017 Administrative Support 6 48 17 10 5 14 1181
2017 Operational 6 44 15 9 1 25 130
2017 Other 3 40 19 21 1 16 77

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 30 10 10 17 0 15 56 32 40
2017 Scientific and Professional 15 23 15 18 23 1 5 40 44 182
2017 Administration and Foreign Services 13 23 15 13 23 2 10 41 41 1504
2017 Technical 14 14 16 20 26 0 10 31 51 50
2017 Administrative Support 15 21 17 13 23 2 10 40 40 1216
2017 Operational 11 26 18 14 22 3 6 41 39 139
2017 Other 28 22 9 10 22 1 9 55 35 78

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 10 10 15 52 0 10 14 75 40
2017 Scientific and Professional 2 7 9 20 57 1 3 10 81 181
2017 Administration and Foreign Services 3 8 9 16 58 1 4 12 78 1503
2017 Technical 0 12 10 17 56 2 2 13 77 50
2017 Administrative Support 3 12 10 17 51 2 4 16 73 1215
2017 Operational 3 10 15 18 49 3 2 14 71 139
2017 Other 4 9 11 19 50 2 5 14 74 78
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