2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	45	7	6	2	85	8	759
2017	Non-supervisor	33	44	11	7	4	78	11	1951
2014	Supervisor	38	43	8	8	3	81	10	847
2014	Non-supervisor	27	45	12	10	5	73	15	2128
2011	Supervisor	42	39	9	6	3	82	9	1031
2011	Non-supervisor	32	42	12	8	6	74	14	2301
2008	Supervisor	45	38	8	6	3	83	9	962
2008	Non-supervisor	33	44	11	8	4	77	12	2272

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	38	11	10	7	0	0	72	16	759
2017	Non-supervisor	31	37	13	11	7	0	0	68	19	1948

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	33	5	1	1	92	3	752
2017	Non-supervisor	50	36	10	3	1	86	5	1950
2014	Supervisor	66	27	5	2	0	94	2	846
2014	Non-supervisor	55	31	8	3	2	87	5	2127
2011	Supervisor	68	26	4	1	1	94	2	1031
2011	Non-supervisor	54	33	9	3	1	86	5	2305

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	40	8	5	2	85	7	753
2017	Non-supervisor	41	40	10	6	3	81	9	1946
2014	Supervisor	42	41	8	7	1	84	8	848
2014	Non-supervisor	37	40	12	8	3	77	11	2125
2011	Supervisor	46	40	7	4	2	87	7	1035
2011	Non-supervisor	38	43	9	6	3	81	9	2306
2008	Supervisor	50	38	5	4	2	89	6	965
2008	Non-supervisor	40	44	8	6	2	84	8	2282

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	36	17	9	5	0	70	13	757
2017	Non-supervisor	36	34	16	8	5	1	70	14	1951
2014	Supervisor	33	36	18	9	5	0	69	13	847
2014	Non-supervisor	26	36	18	12	7	1	63	19	2124
2011	Supervisor	32	36	15	10	5	1	69	15	1033
2011	Non-supervisor	27	36	20	9	6	1	64	16	2301

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	36	17	9	4	0	69	13	758
2017	Non-supervisor	34	37	15	8	5	0	72	13	1950
2014	Supervisor	32	37	16	10	4	0	69	15	848
2014	Non-supervisor	25	37	19	12	7	1	63	19	2121
2011	Supervisor	31	39	14	10	6	0	70	16	1031
2011	Non-supervisor	25	38	18	11	6	1	64	17	2297
2008	Supervisor	30	41	13	10	5	0	72	15	964
2008	Non-supervisor	28	41	15	10	5	1	69	15	2281

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	28	19	13	6	3	1	61	19	757
2017	Non-supervisor	32	26	18	11	7	5	1	62	19	1949
2014	Supervisor	35	26	19	11	5	3	2	63	17	846
2014	Non-supervisor	26	27	20	11	9	5	1	56	22	2122
2011	Supervisor	34	28	18	8	7	3	1	65	16	1032
2011	Non-supervisor	28	28	18	12	8	5	1	60	21	2301
2008	Supervisor	30	29	20	8	7	4	1	63	16	963
2008	Non-supervisor	27	29	19	12	7	5	1	59	20	2283

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	32	12	6	4	1	1	78	10	758
2017	Non-supervisor	47	28	12	6	4	2	1	77	11	1951
2014	Supervisor	44	32	10	7	4	2	0	78	12	847
2014	Non-supervisor	43	29	12	7	5	2	1	75	13	2128
2011	Supervisor	44	30	10	8	6	2	1	76	14	1035
2011	Non-supervisor	41	31	13	6	5	2	1	74	12	2303
2008	Supervisor	41	32	10	8	6	2	1	75	14	963
2008	Non-supervisor	42	32	10	6	6	3	1	77	13	2284

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	34	10	6	5	1	1	79	11	757
2017	Non-supervisor	43	31	11	8	5	1	0	75	14	1948
2014	Supervisor	44	35	9	7	5	1	0	79	12	846
2014	Non-supervisor	40	33	11	9	6	1	0	74	15	2127
2011	Supervisor	42	34	9	9	6	0	0	77	14	1036
2011	Non-supervisor	36	35	12	10	6	1	0	72	17	2301
2008	Supervisor	38	37	10	8	6	1	0	76	14	961
2008	Non-supervisor	37	35	11	9	7	1	1	72	16	2284

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	29	10	7	6	0	1	78	13	757
2017	Non-supervisor	49	27	10	7	5	0	0	77	12	1950
2014	Supervisor	47	31	10	7	5	0	1	79	11	848
2014	Non-supervisor	48	28	11	7	5	1	0	76	13	2127

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	34	17	13	8	3	0	61	22	759
2017	Non-supervisor	26	33	16	9	6	11	1	66	16	1952
2014	Supervisor	27	37	15	10	5	6	0	69	16	848
2014	Non-supervisor	21	32	18	10	6	13	0	61	18	2127
2011	Supervisor	29	31	16	9	9	6	0	64	19	1030
2011	Non-supervisor	20	29	20	9	8	13	1	57	19	2302

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	37	16	14	10	1	59	25	758
2017	Non-supervisor	22	32	18	13	8	5	57	23	1948
2014	Supervisor	23	36	19	15	6	1	60	21	848
2014	Non-supervisor	17	30	21	17	11	4	49	29	2126
2011	Supervisor	21	34	16	15	12	1	55	28	1030
2011	Non-supervisor	17	30	21	15	13	4	49	29	2298
2008	Supervisor	23	31	16	17	11	1	56	28	963
2008	Non-supervisor	19	31	21	14	11	4	53	26	2285

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	35	21	18	11	2	49	30	756
2017	Non-supervisor	16	27	19	15	11	11	49	29	1952
2014	Supervisor	15	34	21	18	9	3	50	29	848
2014	Non-supervisor	11	26	22	19	14	8	40	36	2126
2011	Supervisor	13	32	19	19	14	3	46	34	1031
2011	Non-supervisor	10	26	22	19	13	10	39	36	2299
2008	Supervisor	9	33	19	23	13	3	43	37	964
2008	Non-supervisor	10	29	20	20	12	10	43	35	2284

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	31	18	16	12	3	53	29	756
2017	Non-supervisor	21	27	16	14	13	9	52	30	1952
2014	Supervisor	25	33	18	13	9	2	59	23	848
2014	Non-supervisor	16	26	18	16	15	8	46	35	2125
2011	Supervisor	22	34	15	13	12	4	58	26	1032
2011	Non-supervisor	16	31	18	13	14	8	51	29	2300
2008	Supervisor	15	36	16	13	13	6	54	29	963
2008	Non-supervisor	13	28	18	16	13	12	47	32	2282

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	36	17	21	10	1	51	31	759
2017	Non-supervisor	17	29	19	18	12	6	48	32	1952
2014	Supervisor	16	36	17	19	11	1	53	30	848
2014	Non-supervisor	11	29	20	21	15	4	42	37	2126
2011	Supervisor	14	34	16	19	16	1	48	35	1032
2011	Non-supervisor	10	31	19	21	15	4	43	37	2294
2008	Supervisor	12	34	17	22	13	1	47	36	965
2008	Non-supervisor	13	32	17	21	12	4	48	34	2281

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	37	14	14	7	0	66	20	759
2017	Non-supervisor	29	35	16	12	8	0	64	20	1948
2014	Supervisor	24	39	15	13	8	0	64	21	845
2014	Non-supervisor	21	35	17	15	11	0	56	26	2128
2011	Supervisor	24	39	16	11	10	0	63	21	1034
2011	Non-supervisor	22	40	17	12	9	1	62	21	2305

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	37	10	12	6	0	0	72	18	759
2017	Non-supervisor	29	42	13	11	6	0	0	71	17	1948

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	30	17	21	10	8	2	46	35	755
2017	Non-supervisor	12	16	17	14	11	26	4	39	36	1949
2014	Supervisor	15	29	20	17	10	6	3	48	30	846
2014	Non-supervisor	10	16	19	18	12	21	4	35	40	2124

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	37	11	10	5	0	0	74	15	758
2017	Non-supervisor	40	34	11	8	5	0	0	75	13	1947
2014	Supervisor	37	40	11	6	5	1	0	77	12	847
2014	Non-supervisor	39	34	11	9	6	0	0	74	15	2127
2011	Supervisor	38	36	11	8	6	0	0	75	14	1034
2011	Non-supervisor	35	37	11	9	7	1	1	73	16	2302
2008	Supervisor	34	38	12	9	6	1	1	73	15	963
2008	Non-supervisor	35	34	12	9	8	0	1	70	17	2281

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	32	19	11	4	5	8	60	18	758
2014	Supervisor	22	34	16	8	6	4	9	65	16	848

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	39	11	11	4	0	0	74	15	756
2017	Non-supervisor	35	33	11	10	6	3	1	71	17	1954
2014	Supervisor	38	39	8	9	3	1	3	79	13	848
2014	Non-supervisor	31	36	12	11	6	2	2	70	18	2127
2011	Supervisor	39	34	10	9	5	1	2	75	15	1034
2011	Non-supervisor	30	35	12	10	6	4	3	69	18	2304
2008	Supervisor	38	38	10	8	4	1	2	78	12	963
2008	Non-supervisor	31	37	11	10	6	4	2	72	16	2284

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	35	11	7	7	2	1	74	15	756
2017	Non-supervisor	26	27	13	11	7	15	2	63	21	1950
2014	Supervisor	44	30	8	8	4	4	2	78	13	848
2014	Non-supervisor	26	25	16	9	8	13	3	60	21	2128
2011	Supervisor	47	26	11	7	5	3	2	76	12	1033
2011	Non-supervisor	28	26	13	10	8	12	3	63	22	2301
2008	Supervisor	48	29	9	6	3	2	2	80	10	961
2008	Non-supervisor	31	27	13	9	7	10	2	66	19	2284

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	43	13	8	5	0	74	13	758
2017	Non-supervisor	29	40	14	11	6	1	70	17	1950
2014	Supervisor	32	41	11	9	7	0	73	16	848
2014	Non-supervisor	24	37	15	16	7	1	62	23	2124
2011	Supervisor	32	39	14	8	5	1	72	13	1033
2011	Non-supervisor	26	40	16	11	6	2	67	17	2303
2008	Supervisor	34	40	16	6	3	2	75	9	965
2008	Non-supervisor	28	40	15	11	4	2	69	15	2286

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	35	5	5	1	89	6	758
2017	Non-supervisor	42	40	8	6	3	82	9	1952
2014	Supervisor	52	33	7	5	2	86	7	848
2014	Non-supervisor	37	43	10	7	3	80	10	2128
2011	Supervisor	54	33	7	4	2	87	6	1031
2011	Non-supervisor	40	38	10	7	4	78	11	2305
2008	Supervisor	53	36	6	4	1	89	5	964
2008	Non-supervisor	39	41	9	8	3	80	11	2287

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	32	3	4	1	92	5	757
2017	Non-supervisor	48	38	6	5	3	86	8	1949
2014	Supervisor	58	31	4	4	1	90	6	848
2014	Non-supervisor	43	40	7	7	3	83	10	2126
2011	Supervisor	61	32	3	2	1	93	3	1034
2011	Non-supervisor	44	39	7	6	3	83	9	2302
2008	Supervisor	54	40	3	2	1	94	3	965
2008	Non-supervisor	42	44	7	5	2	86	7	2285

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	40	17	16	8	1	0	58	24	756
2017	Non-supervisor	21	31	17	15	13	4	1	54	28	1948
2014	Supervisor	22	35	17	16	9	1	0	58	25	847
2014	Non-supervisor	14	29	17	19	16	4	1	46	36	2124
2011	Supervisor	22	38	14	15	10	1	0	61	25	1033
2011	Non-supervisor	18	32	17	14	14	3	1	52	30	2304
2008	Supervisor	23	38	16	13	8	1	0	63	22	962
2008	Non-supervisor	20	33	18	15	11	2	1	55	26	2282

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	31	14	16	16	1	2	53	33	757
2017	Non-supervisor	15	22	15	19	23	4	3	39	45	1949
2014	Supervisor	20	27	15	17	17	1	2	49	36	847
2014	Non-supervisor	9	19	14	21	31	3	3	30	55	2120
2011	Supervisor	20	28	13	19	19	1	1	48	39	1032
2011	Non-supervisor	10	20	15	22	28	2	2	31	53	2299
2008	Supervisor	20	34	11	17	16	1	2	56	33	959
2008	Non-supervisor	14	26	13	20	23	2	2	41	45	2280

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	39	7	8	4	81	12	752
2017	Non-supervisor	30	41	13	10	6	71	16	1946
2014	Supervisor	33	43	8	10	6	76	16	847
2014	Non-supervisor	20	43	15	13	9	63	22	2126
2011	Supervisor	39	39	8	8	6	78	14	1034
2011	Non-supervisor	28	41	14	10	7	69	16	2298

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	34	9	6	4	81	10	751
2017	Non-supervisor	38	36	13	9	5	74	13	1947
2014	Supervisor	40	35	11	9	4	75	13	848
2014	Non-supervisor	30	37	14	12	7	67	19	2127

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	36	14	12	5	0	1	68	18	753
2017	Non-supervisor	31	38	14	11	5	1	1	70	16	1950
2014	Supervisor	31	33	15	13	6	1	1	65	20	848
2014	Non-supervisor	26	37	16	12	7	1	1	64	20	2125
2011	Supervisor	35	37	13	9	4	1	1	74	13	1034
2011	Non-supervisor	30	41	15	8	4	1	1	73	12	2306

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	46	16	7	4	1	0	72	12	758
2017	Non-supervisor	19	36	20	11	6	6	1	60	19	1948

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	32	11	11	8	0	70	19	756
2017	Non-supervisor	47	32	9	6	4	1	80	11	1948
2014	Supervisor	38	32	13	10	6	0	70	16	848
2014	Non-supervisor	39	34	13	8	4	1	74	13	2126
2011	Supervisor	38	35	10	10	5	0	74	16	1036
2011	Non-supervisor	41	36	11	6	4	1	78	10	2302

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	20	11	17	14	1	14	51	36	758
2017	Non-supervisor	25	21	13	12	13	4	12	55	29	1949
2014	Supervisor	20	20	11	16	17	1	15	47	39	848
2014	Non-supervisor	21	23	13	13	16	3	11	51	34	2128
2011	Supervisor	18	22	11	14	19	2	14	48	39	1035
2011	Non-supervisor	24	25	13	13	12	3	10	56	29	2306
2008	Supervisor	21	19	9	13	23	1	13	47	43	965
2008	Non-supervisor	26	23	11	13	15	3	10	56	31	2283

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	31	24	18	11	1	47	29	757
2017	Non-supervisor	38	38	15	6	2	1	76	9	1953
2014	Supervisor	17	32	19	17	13	1	50	31	848
2014	Non-supervisor	33	37	17	7	4	1	71	11	2127
2011	Supervisor	13	31	22	19	13	1	45	33	1032
2011	Non-supervisor	31	38	18	7	4	1	70	12	2305
2008	Supervisor	11	29	26	21	13	1	40	34	963
2008	Non-supervisor	28	38	19	9	5	1	67	13	2287

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	27	8	6	4	3	4	81	11	754
2017	Non-supervisor	53	24	7	5	4	5	4	84	9	1948
2014	Supervisor	50	24	9	5	3	3	6	81	9	848
2014	Non-supervisor	52	24	8	4	4	4	4	82	9	2127
2011	Supervisor	48	27	8	6	4	2	4	81	11	1034
2011	Non-supervisor	47	29	9	5	4	3	3	80	10	2303

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	29	41	30	758
2017	Non-supervisor	26	40	33	1953
2014	Supervisor	30	40	30	847
2014	Non-supervisor	25	39	35	2121
2011	Supervisor	30	39	31	1035
2011	Non-supervisor	24	42	34	2307

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	22	17	49	6	1	6	222
2017	Non-supervisor	17	17	30	6	23	6	498
2014	Supervisor	23	23	39	6	9999	8	260
2014	Non-supervisor	15	22	34	13	9999	15	540
2011	Supervisor	27	22	35	11	9999	5	311
2011	Non-supervisor	19	21	34	12	9999	14	563

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	38	7	6	3	0	84	8	758
2017	Non-supervisor	39	39	11	7	3	1	79	10	1950
2014	Supervisor	49	37	8	4	2	0	86	6	847
2014	Non-supervisor	34	41	13	7	3	1	76	11	2126
2011	Supervisor	48	38	8	4	2	0	86	6	1035
2011	Non-supervisor	34	42	13	7	3	0	77	10	2304
2008	Supervisor	49	37	7	3	3	0	87	6	963
2008	Non-supervisor	37	40	12	6	3	1	78	10	2280

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	46	19	11	5	1	65	15	757
2017	Non-supervisor	22	40	20	11	4	2	63	16	1947
2014	Supervisor	25	45	17	9	3	1	71	12	847
2014	Non-supervisor	20	41	21	11	6	2	62	17	2128
2011	Supervisor	23	43	14	12	6	2	67	19	1032
2011	Non-supervisor	18	40	19	12	7	3	60	20	2304

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	26	41	16	5	0	1	21	37	754
2017	Non-supervisor	8	22	35	21	9	1	4	32	32	1938
2014	Supervisor	10	26	42	16	5	0	1	22	36	844
2014	Non-supervisor	10	26	38	17	6	1	2	24	37	2123
2011	Supervisor	11	33	34	16	4	0	2	21	44	1031
2011	Non-supervisor	12	26	35	16	7	1	3	24	39	2293
2008	Supervisor	10	34	40	12	4	0	1	16	44	962
2008	Non-supervisor	9	26	37	19	6	1	3	26	37	2281

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	22	32	26	10	1	2	37	30	755
2017	Non-supervisor	8	16	26	25	17	3	6	46	26	1933
2014	Supervisor	8	19	34	26	8	3	2	35	29	845
2014	Non-supervisor	10	19	31	21	12	3	3	35	32	2115
2011	Supervisor	12	22	30	22	10	1	2	33	35	1033
2011	Non-supervisor	11	20	27	23	12	3	4	38	34	2291
2008	Supervisor	10	24	33	23	8	1	2	31	35	959
2008	Non-supervisor	9	20	29	24	11	3	4	38	32	2275

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	30	29	11	4	0	1	15	56	756
2017	Non-supervisor	18	25	28	13	8	2	5	23	47	1940
2014	Supervisor	31	33	23	8	3	0	1	12	64	845
2014	Non-supervisor	29	28	25	10	4	2	3	15	59	2120
2011	Supervisor	27	28	27	12	5	0	2	17	56	1030
2011	Non-supervisor	20	26	28	12	8	2	4	21	49	2293
2008	Supervisor	24	29	30	11	4	0	1	15	54	959
2008	Non-supervisor	17	27	29	15	7	2	4	23	46	2274

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	25	36	18	5	0	2	23	40	750
2017	Non-supervisor	7	14	30	29	16	1	4	47	22	1930
2014	Supervisor	10	26	40	18	4	0	1	23	37	845
2014	Non-supervisor	8	16	35	27	11	1	3	39	25	2111
2011	Supervisor	14	25	36	17	5	0	2	23	40	1030
2011	Non-supervisor	9	16	33	26	12	1	3	40	26	2292
2008	Supervisor	11	27	38	18	5	0	1	24	38	960
2008	Non-supervisor	6	16	34	27	12	1	3	41	23	2270

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	31	29	9	3	0	1	12	58	759
2017	Non-supervisor	16	20	27	19	13	2	4	34	38	1936
2014	Supervisor	28	32	26	9	3	1	1	12	61	846
2014	Non-supervisor	21	24	28	15	7	1	3	23	47	2121
2011	Supervisor	30	31	27	8	3	0	1	12	62	1030
2011	Non-supervisor	17	24	27	15	10	2	4	27	44	2299
2008	Supervisor	25	33	28	10	3	0	1	13	59	963
2008	Non-supervisor	14	23	28	18	10	2	4	30	40	2279

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	20	30	27	8	1	3	37	32	757
2017	Non-supervisor	9	15	22	23	19	4	7	48	27	1939
2014	Supervisor	7	17	29	30	12	1	4	44	25	847
2014	Non-supervisor	8	14	24	28	16	3	8	49	24	2119
2011	Supervisor	10	17	28	27	13	1	4	42	29	1031
2011	Non-supervisor	7	15	25	25	17	3	8	48	25	2289
2008	Supervisor	10	22	30	22	12	0	4	35	34	961
2008	Non-supervisor	8	16	24	24	15	4	8	45	28	2275

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	32	30	10	2	1	1	12	58	755
2017	Non-supervisor	15	23	30	14	9	3	5	26	42	1934
2014	Supervisor	31	30	26	8	3	0	1	11	63	848
2014	Non-supervisor	22	26	28	12	6	2	3	19	51	2122

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	32	8	8	5	1	80	12	757
2017	Non-supervisor	41	30	10	9	8	1	72	17	1951
2014	Supervisor	49	31	7	8	5	0	81	13	848
2014	Non-supervisor	38	31	10	10	8	1	71	19	2128

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	38	8	7	3	83	9	754
2017	Non-supervisor	48	34	7	7	3	82	11	1950
2014	Supervisor	45	39	7	6	2	84	9	848
2014	Non-supervisor	42	38	10	6	3	81	9	2127

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	38	14	3	2	4	79	6	758
2017	Non-supervisor	36	36	14	4	2	7	78	6	1946
2014	Supervisor	45	36	12	2	1	4	85	3	846
2014	Non-supervisor	38	35	13	3	2	8	80	6	2124

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	41	13	4	3	1	81	7	758
2017	Non-supervisor	38	40	12	4	2	4	81	6	1951
2014	Supervisor	45	36	12	3	2	2	83	5	845
2014	Non-supervisor	37	38	13	5	3	4	79	8	2122
2011	Supervisor	37	40	12	4	3	3	79	8	1030
2011	Non-supervisor	29	41	15	5	4	5	75	10	2295

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	37	9	6	3	0	81	9	757
2017	Non-supervisor	45	38	10	5	3	0	83	7	1952
2014	Supervisor	49	34	9	5	2	0	84	7	845
2014	Non-supervisor	42	36	12	6	3	1	79	9	2121
2011	Supervisor	42	36	11	6	4	0	79	10	1032
2011	Non-supervisor	37	38	14	6	5	1	75	11	2298
2008	Supervisor	38	41	10	7	4	1	79	11	964
2008	Non-supervisor	34	41	13	8	4	1	75	12	2284

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	36	13	10	8	3	2	67	19	756
2017	Non-supervisor	26	29	15	9	8	7	5	63	20	1954
2014	Supervisor	35	36	11	9	7	2	1	72	16	848
2014	Non-supervisor	28	28	15	10	9	7	4	63	20	2128

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	43	12	4	1	2	0	83	5	756
2017	Non-supervisor	35	42	12	4	1	5	0	82	6	1941
2014	Supervisor	42	42	7	4	1	2	0	87	5	848
2014	Non-supervisor	34	40	12	5	2	6	0	79	8	2123
2011	Supervisor	42	38	11	4	2	3	0	83	7	1031
2011	Non-supervisor	32	39	15	4	2	7	1	77	7	2299

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	41	10	9	3	1	0	77	12	756
2017	Non-supervisor	29	37	13	11	5	5	1	70	17	1943
2014	Supervisor	44	38	10	6	2	1	0	83	7	846
2014	Non-supervisor	30	38	11	9	5	5	1	73	15	2123
2011	Supervisor	41	35	9	7	5	2	1	78	12	1029
2011	Non-supervisor	26	36	13	10	6	6	2	68	18	2301
2008	Supervisor	36	33	12	10	5	3	1	72	16	963
2008	Non-supervisor	25	33	14	12	7	7	2	64	20	2282

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	39	18	11	4	3	0	65	16	757
2017	Non-supervisor	19	34	20	13	6	7	1	57	20	1945
2014	Supervisor	34	39	15	7	3	2	0	74	10	848
2014	Non-supervisor	20	33	20	12	7	7	1	58	21	2124
2011	Supervisor	26	40	16	9	6	3	0	68	15	1029
2011	Non-supervisor	13	33	23	12	8	10	2	52	23	2300

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	24	17	17	14	10	4	45	36	757
2017	Non-supervisor	17	23	16	14	13	15	3	48	32	1944
2014	Supervisor	21	22	16	14	15	10	3	50	33	848
2014	Non-supervisor	12	21	19	16	17	13	2	39	39	2124
2011	Supervisor	18	21	17	16	13	11	4	46	34	1030
2011	Non-supervisor	12	21	18	14	15	17	3	41	36	2303

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	50	4	12	5	80	17	759
2017	Non-supervisor	36	45	4	11	3	81	15	1952
2014	Supervisor	36	46	5	8	4	82	13	848
2014	Non-supervisor	34	47	6	9	4	81	13	2127
2011	Supervisor	43	41	4	9	3	84	12	1034
2011	Non-supervisor	40	44	4	9	2	84	11	2307
2008	Supervisor	45	42	4	7	3	87	10	965
2008	Non-supervisor	44	42	4	7	3	86	10	2286

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	37	5	7	4	84	11	758
2017	Non-supervisor	44	37	6	8	4	82	12	1950
2014	Supervisor	53	29	6	6	5	83	11	847
2014	Non-supervisor	43	35	7	9	6	78	15	2126
2011	Supervisor	55	29	5	6	4	85	10	1033
2011	Non-supervisor	43	37	8	8	4	80	12	2302

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	29	7	4	1	89	5	754
2017	Non-supervisor	54	33	6	5	1	87	6	1945
2014	Supervisor	55	32	6	4	1	88	6	846
2014	Non-supervisor	46	38	7	6	2	84	8	2126

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	24	5	2	2	1	1	91	4	756
2017	Non-supervisor	68	22	5	3	1	1	1	91	3	1941
2014	Supervisor	68	22	5	2	1	1	1	91	4	848
2014	Non-supervisor	66	21	6	3	1	1	2	90	5	2125
2011	Supervisor	73	17	3	4	1	1	1	92	5	1032
2011	Non-supervisor	66	20	6	4	2	1	1	88	5	2304
2008	Supervisor	71	19	4	4	1	1	1	92	5	962
2008	Non-supervisor	70	19	4	4	1	1	1	91	5	2283

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	21	6	9	4	1	81	13	757
2017	Non-supervisor	66	19	6	7	2	0	85	9	1952
2014	Supervisor	62	20	6	7	4	1	83	11	848
2014	Non-supervisor	62	21	6	7	3	1	83	11	2123
2011	Supervisor	66	18	4	8	3	1	85	11	1028
2011	Non-supervisor	62	19	5	8	4	1	82	13	2302
2008	Supervisor	63	18	5	10	4	1	81	14	964
2008	Non-supervisor	65	17	5	8	3	1	83	11	2284

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	19	7	6	2	0	2	85	9	759
2017	Non-supervisor	67	18	5	5	2	0	2	87	7	1953
2014	Supervisor	70	16	4	5	2	0	2	88	8	848
2014	Non-supervisor	67	18	5	4	2	0	3	88	7	2127
2011	Supervisor	67	18	6	5	2	0	2	87	7	1028
2011	Non-supervisor	64	18	6	5	3	0	3	85	8	2303
2008	Supervisor	66	16	6	5	4	0	4	85	9	965
2008	Non-supervisor	65	15	5	5	4	1	5	85	10	2287

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	79	12	4	2	2	2	92	4	756
2017	Non-supervisor	80	12	3	1	1	2	94	3	1950
2014	Supervisor	80	11	3	2	2	3	94	3	846
2014	Non-supervisor	78	12	4	2	2	2	93	3	2124
2011	Supervisor	80	10	3	1	2	3	93	4	1034
2011	Non-supervisor	77	12	4	2	2	3	92	4	2301
2008	Supervisor	78	9	4	2	3	4	91	5	962
2008	Non-supervisor	79	8	4	2	2	5	92	5	2284

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	26	9	7	3	1	2	81	10	758
2017	Non-supervisor	58	22	9	5	2	2	3	84	7	1949
2014	Supervisor	56	25	8	6	2	0	2	83	9	848
2014	Non-supervisor	54	26	9	5	2	1	3	83	8	2123

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	22	7	2	1	3	1	90	2	758
2017	Non-supervisor	65	21	6	2	1	4	2	91	3	1947
2014	Supervisor	66	21	5	2	1	2	2	91	4	847
2014	Non-supervisor	60	23	7	2	2	4	3	89	4	2117
2011	Supervisor	65	20	8	2	1	2	3	89	3	1029
2011	Non-supervisor	60	20	7	3	2	2	5	87	5	2299
2008	Supervisor	67	18	8	1	0	2	3	89	2	963
2008	Non-supervisor	62	21	8	2	1	3	4	89	3	2281

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	20	80	758
2017	Non-supervisor	16	84	1950
2014	Supervisor	15	85	846
2014	Non-supervisor	16	84	2123

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	37	150
2017	Non-supervisor	52	324
2014	Supervisor	43	128
2014	Non-supervisor	49	334

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	64	150
2017	Non-supervisor	63	324
2014	Supervisor	55	128
2014	Non-supervisor	64	334

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	22	150
2017	Non-supervisor	2	324
2014	Supervisor	22	128
2014	Non-supervisor	4	334

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	128
2014	Non-supervisor	0	334

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	150
2017	Non-supervisor	4	324
2014	Supervisor	4	128
2014	Non-supervisor	2	334

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	3	150
2017	Non-supervisor	2	324
2014	Supervisor	4	128
2014	Non-supervisor	2	334

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	3	150
2017	Non-supervisor	3	324
2014	Non-supervisor	5	334

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	150
2017	Non-supervisor	37	324
2014	Supervisor	56	128
2014	Non-supervisor	35	335

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	150
2017	Non-supervisor	37	324
2014	Supervisor	31	128
2014	Non-supervisor	43	335

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	150
2017	Non-supervisor	47	324
2014	Supervisor	48	128
2014	Non-supervisor	48	335

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	37	150
2017	Non-supervisor	39	324
2014	Supervisor	34	128
2014	Non-supervisor	40	335

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	150
2017	Non-supervisor	31	324
2014	Supervisor	31	128
2014	Non-supervisor	37	335

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	53	150
2017	Non-supervisor	55	324
2014	Supervisor	50	128
2014	Non-supervisor	53	335

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	150
2017	Non-supervisor	27	324
2014	Supervisor	36	128
2014	Non-supervisor	27	335

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	324

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	150
2017	Non-supervisor	8	324
2014	Supervisor	4	128
2014	Non-supervisor	9	335

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	150
2017	Non-supervisor	11	324
2014	Supervisor	12	128
2014	Non-supervisor	10	335

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	150
2017	Non-supervisor	44	324
2014	Supervisor	40	128
2014	Non-supervisor	48	335

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	22	150
2017	Non-supervisor	28	324
2014	Supervisor	34	128
2014	Non-supervisor	24	335

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	150
2017	Non-supervisor	10	324
2014	Supervisor	9	128
2014	Non-supervisor	15	335

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	150
2017	Non-supervisor	53	324
2014	Supervisor	64	128
2014	Non-supervisor	55	335

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	150
2017	Non-supervisor	24	324
2014	Supervisor	33	128
2014	Non-supervisor	28	335

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	150
2017	Non-supervisor	6	324
2014	Supervisor	21	128
2014	Non-supervisor	7	335

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	150
2017	Non-supervisor	21	324
2014	Supervisor	13	128
2014	Non-supervisor	18	335

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	150
2017	Non-supervisor	9	324
2014	Supervisor	12	128
2014	Non-supervisor	13	335

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	150
2017	Non-supervisor	4	324
2014	Non-supervisor	4	335

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	150
2017	Non-supervisor	11	324
2014	Supervisor	11	128
2014	Non-supervisor	12	335

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	150
2017	Non-supervisor	10	324
2014	Supervisor	12	128
2014	Non-supervisor	10	335

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	150
2017	Non-supervisor	26	324
2014	Supervisor	19	128
2014	Non-supervisor	25	335

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	140
2017	Non-supervisor	14	309
2014	Supervisor	14	125
2014	Non-supervisor	11	320

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	140
2017	Non-supervisor	24	309
2014	Supervisor	15	125
2014	Non-supervisor	21	320

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	140
2017	Non-supervisor	11	309
2014	Supervisor	9	125
2014	Non-supervisor	10	320

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	140
2017	Non-supervisor	9	309
2014	Supervisor	5	125
2014	Non-supervisor	7	320

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	140
2017	Non-supervisor	13	309
2014	Supervisor	13	125
2014	Non-supervisor	11	320

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	140
2017	Non-supervisor	12	309
2014	Supervisor	8	125
2014	Non-supervisor	13	320

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	140
2017	Non-supervisor	10	309
2014	Supervisor	8	125
2014	Non-supervisor	11	320

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	140
2017	Non-supervisor	11	309
2014	Non-supervisor	8	320

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	140
2017	Non-supervisor	14	309
2014	Supervisor	10	125
2014	Non-supervisor	12	320

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	27	140
2017	Non-supervisor	23	309
2014	Supervisor	30	125
2014	Non-supervisor	30	320

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	140
2017	Non-supervisor	9	309
2014	Supervisor	11	125
2014	Non-supervisor	10	320

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	140
2017	Non-supervisor	44	309
2014	Supervisor	47	125
2014	Non-supervisor	46	320

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	140
2017	Non-supervisor	53	309
2014	Supervisor	57	125
2014	Non-supervisor	55	320

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	309

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	140
2017	Non-supervisor	11	309
2014	Supervisor	12	125
2014	Non-supervisor	13	320

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	92	8	149
2017	Non-supervisor	93	7	324

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	24	21	7	7	23	3	53	19	757
2017	Non-supervisor	14	14	17	6	7	33	9	48	22	1950
2014	Supervisor	21	21	17	7	5	24	6	60	17	846
2014	Non-supervisor	13	16	17	6	6	33	9	49	21	2123

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	35	15	7	5	6	0	70	13	757
2017	Non-supervisor	29	32	16	6	5	12	1	69	13	1949
2014	Supervisor	35	31	16	5	4	7	1	73	10	846
2014	Non-supervisor	24	30	19	6	5	16	1	65	12	2119
2011	Supervisor	37	39	13	5	2	4	0	79	7	1031
2011	Non-supervisor	30	35	15	5	3	11	0	74	9	2299

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	8	92	755
2017	Non-supervisor	7	93	1947
2014	Supervisor	5	95	844
2014	Non-supervisor	9	91	2119

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	61
2017	Non-supervisor	45	139
2014	Supervisor	33	43
2014	Non-supervisor	29	186

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	90	61
2017	Non-supervisor	80	139
2014	Supervisor	90	43
2014	Non-supervisor	83	186

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	139

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	61
2017	Non-supervisor	139
2014	Supervisor	43
2014	Non-supervisor	186

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	139
2014	Non-supervisor	3	186

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	61
2017	Non-supervisor	4	139
2014	Supervisor	0	43
2014	Non-supervisor	3	186

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	61
2017	Non-supervisor	5	139
2014	Non-supervisor	8	186

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	61
2017	Non-supervisor	18	139
2014	Supervisor	16	43
2014	Non-supervisor	19	187

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Supervisor	22	61
2017	Non-supervisor	24	139
2014	Supervisor	24	43
2014	Non-supervisor	17	187

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	139
2014	Supervisor	11	43
2014	Non-supervisor	11	187

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	139
2014	Supervisor	0	43
2014	Non-supervisor	7	187

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	31	61
2017	Non-supervisor	24	139
2014	Supervisor	29	43
2014	Non-supervisor	21	187

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	31	61
2017	Non-supervisor	36	139
2014	Supervisor	35	43
2014	Non-supervisor	30	187

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	61
2017	Non-supervisor	4	139

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	61

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	139
2014	Non-supervisor	7	187

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	61
2017	Non-supervisor	14	139
2014	Supervisor	16	43
2014	Non-supervisor	13	187

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	61

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	16	139
2014	Non-supervisor	13	187

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	61
2014	Supervisor	43
2014	Non-supervisor	187

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	61
2017	Non-supervisor	20	139
2014	Supervisor	19	43
2014	Non-supervisor	31	187

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	26	61
2017	Non-supervisor	29	139
2014	Supervisor	25	43
2014	Non-supervisor	22	187

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	61
2017	Non-supervisor	15	139
2014	Supervisor	16	43
2014	Non-supervisor	13	187

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	139
2014	Non-supervisor	6	187

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	61
2017	Non-supervisor	23	139
2014	Supervisor	21	43
2014	Non-supervisor	15	187

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	139
2014	Non-supervisor	3	187

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	61
2017	Non-supervisor	4	139
2014	Supervisor	0	43
2014	Non-supervisor	3	187

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	61
2017	Non-supervisor	9	139
2014	Non-supervisor	11	187

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	61
2017	Non-supervisor	9	139
2014	Non-supervisor	7	187

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	61
2017	Non-supervisor	47	139
2014	Supervisor	54	43
2014	Non-supervisor	55	187

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	134
2014	Non-supervisor	6	180

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	55
2017	Non-supervisor	15	134
2014	Supervisor	14	43
2014	Non-supervisor	20	180

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	134
2014	Non-supervisor	6	180

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	3	180

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	55
2017	Non-supervisor	4	134

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	134
2014	Non-supervisor	4	180

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	55
2017	Non-supervisor	11	134
2014	Non-supervisor	8	180

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	134
2014	Non-supervisor	7	180

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	16	134
2014	Non-supervisor	11	180

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	27	55
2017	Non-supervisor	25	134
2014	Supervisor	17	43
2014	Non-supervisor	24	180

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	55
2017	Non-supervisor	10	134
2014	Non-supervisor	7	180

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	56	55
2017	Non-supervisor	50	134
2014	Supervisor	47	43
2014	Non-supervisor	43	180

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	55
2017	Non-supervisor	60	134
2014	Supervisor	65	43
2014	Non-supervisor	64	180

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	55

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	55
2017	Non-supervisor	13	134
2014	Supervisor	12	43
2014	Non-supervisor	13	180

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	92	8	62
2017	Non-supervisor	88	12	140

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	19	19	4	3	33	5	58	12	759
2017	Non-supervisor	14	15	19	3	3	40	8	54	10	1948
2014	Supervisor	22	18	17	3	2	34	6	66	7	846
2014	Non-supervisor	12	13	19	4	3	41	8	50	12	2121

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	31	16	4	3	10	1	75	8	756
2017	Non-supervisor	29	31	17	3	2	16	2	73	6	1947
2014	Supervisor	34	32	17	2	2	12	1	76	4	844
2014	Non-supervisor	25	30	18	3	2	20	2	70	7	2121
2011	Supervisor	43	35	10	3	1	7	0	85	5	1030
2011	Non-supervisor	33	35	15	3	2	13	0	77	6	2298

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	12	88	759
2017	Non-supervisor	14	86	1950
2014	Supervisor	9	91	843
2014	Non-supervisor	13	87	2118

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	81	19	94
2017	Non-supervisor	77	23	285
2014	Supervisor	83	17	73
2014	Non-supervisor	77	23	272

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	23	1	2	1	1	0	95	4	76
2017	Non-supervisor	50	31	9	5	3	0	1	83	8	218
2014	Supervisor	69	20	3	6	0	2	0	91	6	61
2014	Non-supervisor	51	36	4	6	4	0	0	86	10	210

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	49	7	3	0	1	9	88	4	759
2017	Non-supervisor	23	50	10	7	3	3	3	78	11	1951
2014	Supervisor	29	50	7	3	1	0	11	89	4	846
2014	Non-supervisor	22	53	12	6	2	2	3	79	8	2122
2011	Supervisor	28	50	8	3	1	0	9	87	5	1031
2011	Non-supervisor	21	53	12	8	2	1	2	77	10	2307
2008	Supervisor	29	49	7	5	1	1	8	85	7	965
2008	Non-supervisor	22	51	11	8	3	3	2	77	12	2287

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	28	21	7	3	22	8	56	14	759
2017	Non-supervisor	10	21	20	7	5	29	8	49	19	1948
2014	Supervisor	11	23	23	6	3	23	11	51	13	847
2014	Non-supervisor	8	19	23	9	4	29	8	43	20	2122
2011	Supervisor	12	26	24	7	4	20	8	52	14	1031
2011	Non-supervisor	8	21	25	7	4	27	6	44	18	2303

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	32	11	3	2	7	10	80	7	759
2017	Non-supervisor	37	30	11	4	2	12	4	80	7	1950
2014	Supervisor	37	32	11	3	2	5	11	82	5	847
2014	Non-supervisor	34	33	13	3	2	11	3	78	7	2121
2011	Supervisor	39	31	9	3	3	6	9	82	7	1031
2011	Non-supervisor	33	32	14	4	2	12	3	77	7	2305
2008	Supervisor	35	35	9	3	2	7	8	83	6	965
2008	Non-supervisor	34	33	12	3	2	13	3	79	6	2286

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	32	14	5	2	8	9	74	9	758
2017	Non-supervisor	26	31	15	4	3	17	4	73	9	1951
2014	Supervisor	32	31	13	5	2	8	9	77	8	847
2014	Non-supervisor	25	31	16	6	3	16	4	69	11	2122
2011	Supervisor	32	31	12	4	4	9	7	75	10	1030
2011	Non-supervisor	24	33	16	5	3	16	3	70	10	2302
2008	Supervisor	34	31	14	6	3	6	7	74	10	964
2008	Non-supervisor	30	31	15	6	4	12	3	72	11	2285

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	25	8	6	4	0	0	82	10	754
2017	Non-supervisor	55	26	8	5	4	1	1	82	9	1949

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	26	11	4	5	1	0	80	9	758
2017	Non-supervisor	57	24	9	4	4	2	0	82	8	1951

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	46	15	8	4	2	0	73	12	758
2017	Non-supervisor	22	41	17	10	5	5	0	66	15	1949

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	41	17	18	7	1	0	57	25	757
2017	Non-supervisor	21	39	15	13	9	3	0	62	22	1950

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	28	20	13	11	0	2	55	25	753
2017	Non-supervisor	26	25	21	11	14	0	2	53	26	1948

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	19	29	24	20	0	0	27	44	757
2017	Non-supervisor	23	30	25	14	8	0	1	53	22	1947

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	27	27	22	12	0	1	39	34	753
2017	Non-supervisor	30	31	20	11	6	1	2	62	17	1946

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	19	29	24	22	0	0	25	46	756
2017	Non-supervisor	22	23	23	16	13	1	2	47	29	1948

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	25	21	15	11	0	5	51	27	755
2017	Non-supervisor	45	26	12	5	2	1	9	78	8	1945

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	27	29	17	10	0	0	45	27	756
2017	Non-supervisor	34	29	20	10	6	0	1	64	16	1945

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	34	25	12	5	0	1	58	17	754
2017	Non-supervisor	29	30	21	12	5	1	2	61	18	1942

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	33	27	15	9	0	0	49	25	754
2017	Non-supervisor	27	30	21	13	6	1	1	59	19	1943

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	32	22	12	8	1	1	58	20	756
2017	Non-supervisor	29	29	22	12	6	1	1	59	18	1945

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	32	24	15	8	1	1	52	23	754
2017	Non-supervisor	34	33	18	8	5	1	2	69	13	1942

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	24	8	2	2	0	1	88	4	758
2017	Non-supervisor	56	22	13	5	2	0	2	80	7	1949

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	14	6	3	3	1	1	87	7	756
2017	Non-supervisor	72	12	5	4	4	1	3	87	7	1949

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	32	11	4	2	0	1	83	6	758
2017	Non-supervisor	57	27	8	4	2	0	2	86	6	1950

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	21	12	6	5	0	1	78	11	758
2017	Non-supervisor	60	18	9	6	4	1	2	80	11	1949

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	36	12	4	2	0	1	81	6	758
2017	Non-supervisor	61	7	1	1	1	0	29	96	2	1943

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	70	20	5	1	1	0	3	93	2	755
2017	Non-supervisor	73	12	4	2	1	0	8	93	3	1939

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	78	13	4	1	1	0	3	94	2	759
2017	Non-supervisor	62	16	7	4	6	1	4	82	11	1951

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	29	10	2	1	1	2	86	3	757
2017	Non-supervisor	50	29	12	3	2	0	3	82	5	1949

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	22	44	21	8	0	0	28	28	759
2017	Non-supervisor	15	34	35	11	5	0	0	49	16	1954

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	26	42	16	6	0	0	22	36	757
2017	Non-supervisor	5	17	36	28	13	0	0	41	22	1946

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	29	21	8	7	4	1	33	67	759
2017	Non-supervisor	34	24	19	9	8	5	1	36	64	1954

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	487
2017	Non-supervisor	20	1169

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	487
2017	Non-supervisor	37	1169

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	487
2017	Non-supervisor	21	1169

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	487
2017	Non-supervisor	29	1169

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	487
2017	Non-supervisor	6	1169

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	487
2017	Non-supervisor	45	1169

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	6	51	18	9	4	11	481
2017	Non-supervisor	5	51	19	8	4	12	1150

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	19	18	22	19	3	7	34	46	486
2017	Non-supervisor	13	25	15	17	18	3	9	43	39	1177

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	8	13	22	44	3	8	11	74	485
2017	Non-supervisor	4	13	12	21	42	2	7	19	68	1175

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.