2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	42	12	7	2	78	10	397
2017	Non-visible minority	35	45	9	7	4	80	10	2284
2014	Visible minority	32	41	13	8	5	74	13	399
2014	Non-visible minority	30	45	11	9	4	76	13	2531
2011	Visible minority	32	43	12	7	6	75	13	425
2011	Non-visible minority	35	41	11	7	5	77	12	2855
2008	Visible minority	39	42	10	6	3	81	9	390
2008	Non-visible minority	36	42	10	7	4	79	11	2814

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	35	14	10	6	0	0	70	16	395
2017	Non-visible minority	32	38	12	11	7	0	0	70	18	2283

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	29	8	3	1	88	5	396
2017	Non-visible minority	51	36	9	3	1	87	4	2277
2014	Visible minority	60	28	7	3	1	89	4	399
2014	Non-visible minority	58	31	7	3	1	89	4	2529
2011	Visible minority	60	27	8	3	2	88	4	426
2011	Non-visible minority	58	31	7	3	1	89	4	2859

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	34	10	5	2	1	83	7	395
2017	Non-visible minority	42	40	9	5	3	0	82	8	2275
2014	Visible minority	43	35	12	7	3	0	78	10	399
2014	Non-visible minority	38	41	11	7	3	0	79	10	2530
2011	Visible minority	39	42	10	5	4	0	81	9	427
2011	Non-visible minority	41	42	8	6	3	0	83	8	2862
2008	Visible minority	47	40	7	4	2	0	87	6	393
2008	Non-visible minority	42	43	7	5	2	0	85	8	2824

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	35	17	7	3	1	73	10	396
2017	Non-visible minority	35	34	16	9	6	1	70	14	2284
2014	Visible minority	29	37	20	8	5	0	67	14	399
2014	Non-visible minority	28	36	18	11	6	1	65	17	2531
2011	Visible minority	33	33	20	5	6	3	68	12	426
2011	Non-visible minority	28	37	18	10	6	1	65	16	2857

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	37	17	6	3	0	74	9	395
2017	Non-visible minority	34	37	16	9	5	0	71	14	2286
2014	Visible minority	28	38	17	11	6	1	66	17	399
2014	Non-visible minority	27	37	18	11	6	0	64	17	2529
2011	Visible minority	32	37	15	9	6	2	70	15	426
2011	Non-visible minority	26	39	17	11	6	0	65	17	2851
2008	Visible minority	30	42	15	7	5	1	72	12	394
2008	Non-visible minority	28	41	15	10	5	0	70	15	2820

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	31	16	9	5	6	0	67	16	395
2017	Non-visible minority	32	26	18	11	7	4	1	61	19	2283
2014	Visible minority	26	26	21	9	11	7	0	56	21	398
2014	Non-visible minority	29	27	20	11	8	4	1	59	20	2529
2011	Visible minority	30	30	16	9	11	5	0	63	21	425
2011	Non-visible minority	29	28	18	11	7	5	1	61	19	2857
2008	Visible minority	26	26	19	14	8	7	1	56	23	394
2008	Non-visible minority	28	29	20	11	7	4	1	61	18	2821

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	27	11	6	5	2	1	77	12	396
2017	Non-visible minority	47	29	12	6	4	2	1	77	11	2285
2014	Visible minority	39	31	16	8	5	2	0	71	13	399
2014	Non-visible minority	44	30	10	7	5	2	1	77	12	2531
2011	Visible minority	37	28	15	6	8	4	1	69	15	427
2011	Non-visible minority	43	31	12	7	5	2	1	76	12	2861
2008	Visible minority	38	31	11	6	9	4	1	73	16	391
2008	Non-visible minority	42	32	10	7	5	3	1	77	13	2826

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	31	11	7	5	1	0	77	12	396
2017	Non-visible minority	43	32	11	8	5	1	0	76	13	2280
2014	Visible minority	37	36	13	7	6	1	0	74	13	399
2014	Non-visible minority	42	33	10	9	5	1	0	75	14	2530
2011	Visible minority	38	32	13	8	8	1	1	70	16	426
2011	Non-visible minority	38	35	11	10	6	1	0	74	16	2860
2008	Visible minority	37	34	10	6	9	3	0	73	16	391
2008	Non-visible minority	37	35	11	9	7	1	1	73	16	2824

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	26	10	7	5	0	78	12	396
2017	Non-visible minority	49	28	10	7	5	0	77	13	2282
2014	Visible minority	45	29	13	6	6	1	75	11	399
2014	Non-visible minority	48	29	10	7	5	0	77	12	2531

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	33	15	6	6	9	2	70	13	397
2017	Non-visible minority	25	33	16	10	6	9	0	64	18	2285
2014	Visible minority	23	30	18	7	7	13	1	62	17	399
2014	Non-visible minority	23	34	17	10	5	11	0	63	17	2531
2011	Visible minority	23	28	18	7	10	13	1	60	19	423
2011	Non-visible minority	23	30	19	9	8	10	0	59	19	2858

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	34	18	9	7	5	1	65	17	395
2017	Non-visible minority	21	34	18	14	9	4	0	57	24	2282
2014	Visible minority	19	32	21	13	8	6	0	54	23	399
2014	Non-visible minority	19	32	20	16	10	3	0	52	27	2530
2011	Visible minority	20	33	19	13	11	4	1	55	25	423
2011	Non-visible minority	18	31	19	16	13	3	0	50	30	2853
2008	Visible minority	26	33	21	8	8	4	0	62	16	391
2008	Non-visible minority	20	31	19	15	12	3	0	53	28	2827

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	28	22	11	8	10	1	54	21	397
2017	Non-visible minority	15	30	19	17	11	8	0	49	31	2282
2014	Visible minority	12	29	22	19	9	8	0	45	31	398
2014	Non-visible minority	12	28	21	19	13	7	0	43	34	2531
2011	Visible minority	17	24	22	13	13	11	0	46	29	425
2011	Non-visible minority	10	28	21	20	13	8	0	41	36	2854
2008	Visible minority	16	29	21	11	11	13	0	51	25	391
2008	Non-visible minority	9	30	20	22	12	7	0	42	37	2827

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	27	17	10	9	11	59	22	396
2017	Non-visible minority	20	28	17	15	13	7	52	30	2284
2014	Visible minority	21	26	18	12	13	10	52	28	398
2014	Non-visible minority	18	28	18	16	14	6	49	31	2530
2011	Visible minority	20	31	19	9	13	8	56	24	426
2011	Non-visible minority	17	32	17	14	13	7	53	29	2855
2008	Visible minority	17	30	18	9	12	13	55	25	391
2008	Non-visible minority	13	31	17	16	13	10	49	32	2823

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	33	19	14	7	6	1	58	22	397
2017	Non-visible minority	15	30	18	20	12	4	0	48	33	2285
2014	Visible minority	15	34	19	15	11	5	0	52	28	398
2014	Non-visible minority	12	30	19	21	14	3	0	44	36	2531
2011	Visible minority	14	33	19	16	14	5	0	49	31	423
2011	Non-visible minority	11	32	18	21	15	3	0	44	37	2852
2008	Visible minority	18	33	16	16	10	6	0	55	28	393
2008	Non-visible minority	12	33	17	22	12	3	0	47	36	2823

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	35	16	10	9	1	0	64	19	396
2017	Non-visible minority	29	36	15	13	7	0	0	65	20	2282
2014	Visible minority	21	35	17	14	12	1	0	57	26	399
2014	Non-visible minority	22	36	16	14	10	0	0	59	24	2529
2011	Visible minority	25	38	14	11	11	1	1	64	22	426
2011	Non-visible minority	23	40	17	12	9	0	0	63	21	2862

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	40	11	9	5	0	0	75	14	396
2017	Non-visible minority	30	41	12	11	6	0	0	71	17	2282

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	21	19	12	8	23	3	48	27	394
2017	Non-visible minority	11	19	17	17	11	21	4	41	37	2281
2014	Visible minority	14	18	20	16	9	20	3	41	32	397
2014	Non-visible minority	11	20	19	18	12	17	4	39	38	2529

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	32	11	6	4	0	0	78	11	395
2017	Non-visible minority	38	36	11	9	5	0	0	74	14	2282
2014	Visible minority	38	36	12	7	7	1	0	75	13	399
2014	Non-visible minority	39	36	11	8	6	0	0	75	14	2531
2011	Visible minority	39	35	10	7	8	0	1	74	15	426
2011	Non-visible minority	36	37	11	9	6	1	0	74	15	2859
2008	Visible minority	38	35	15	4	8	0	0	73	12	389
2008	Non-visible minority	35	36	12	10	7	0	1	71	17	2825

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	22	20	11	6	3	4	60	19	79
2017	Non-visible minority	18	33	19	11	4	5	9	60	18	672
2014	Visible minority	30	30	15	3	8	6	8	70	13	96
2014	Non-visible minority	21	35	16	9	6	4	9	65	16	737

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	34	11	10	6	3	0	72	17	395
2017	Non-visible minority	35	35	11	10	5	2	1	72	16	2286
2014	Visible minority	33	34	11	12	6	3	1	70	18	399
2014	Non-visible minority	33	37	10	10	5	2	3	73	16	2531
2011	Visible minority	31	34	13	9	6	4	3	70	16	427
2011	Non-visible minority	33	34	11	10	6	3	2	71	17	2859
2008	Visible minority	30	34	11	10	6	7	1	70	18	391
2008	Non-visible minority	33	38	11	9	5	2	2	74	15	2826

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	25	16	10	10	12	0	59	23	395
2017	Non-visible minority	30	29	12	10	7	11	2	68	19	2282
2014	Visible minority	24	26	17	9	9	12	2	58	22	399
2014	Non-visible minority	32	26	13	9	7	10	3	67	18	2532
2011	Visible minority	30	25	14	9	9	12	3	63	20	426
2011	Non-visible minority	34	27	12	9	7	8	3	68	18	2856
2008	Visible minority	30	22	16	10	8	13	2	61	21	391
2008	Non-visible minority	37	28	11	8	6	7	2	72	15	2824

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	41	15	8	5	1	71	13	396
2017	Non-visible minority	30	40	13	10	6	1	71	16	2283
2014	Visible minority	23	38	16	14	7	1	62	21	398
2014	Non-visible minority	27	38	14	14	7	1	65	20	2529
2011	Visible minority	26	41	15	10	6	2	69	16	425
2011	Non-visible minority	28	39	15	10	6	2	68	16	2859
2008	Visible minority	28	43	14	10	4	2	72	14	394
2008	Non-visible minority	30	40	16	9	4	2	71	13	2827

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	39	8	6	2	83	9	397
2017	Non-visible minority	46	38	7	5	3	84	8	2284
2014	Visible minority	39	42	10	7	2	81	9	399
2014	Non-visible minority	42	40	9	7	3	82	9	2532
2011	Visible minority	41	36	11	7	5	77	12	427
2011	Non-visible minority	45	37	9	6	3	82	9	2857
2008	Visible minority	41	40	10	6	3	81	9	393
2008	Non-visible minority	44	39	8	7	3	83	9	2828

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	39	8	4	3	84	8	396
2017	Non-visible minority	52	36	5	5	2	88	7	2281
2014	Visible minority	44	39	8	5	4	83	9	399
2014	Non-visible minority	48	37	6	6	3	85	9	2530
2011	Visible minority	45	36	7	6	5	82	11	425
2011	Non-visible minority	50	37	6	5	2	88	7	2859
2008	Visible minority	44	41	8	2	4	86	6	394
2008	Non-visible minority	46	43	6	4	2	89	6	2826

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	25	21	14	12	5	1	50	28	396
2017	Non-visible minority	20	35	16	15	11	3	0	56	27	2280
2014	Visible minority	15	32	18	17	15	2	0	48	33	399
2014	Non-visible minority	17	31	17	18	13	3	1	50	33	2531
2011	Visible minority	18	32	18	13	15	3	1	52	29	425
2011	Non-visible minority	20	34	16	15	12	2	0	55	28	2860
2008	Visible minority	21	35	20	12	9	2	1	57	22	390
2008	Non-visible minority	21	35	17	15	10	2	1	57	25	2824

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	25	15	15	21	6	2	45	39	397
2017	Non-visible minority	16	24	14	18	21	3	3	43	42	2280
2014	Visible minority	11	24	16	19	27	2	1	36	47	398
2014	Non-visible minority	13	21	14	20	27	3	3	36	50	2528
2011	Visible minority	15	22	16	17	25	5	1	39	44	423
2011	Non-visible minority	13	22	14	22	25	2	2	37	49	2857
2008	Visible minority	20	28	15	13	19	3	2	51	33	390
2008	Non-visible minority	15	28	12	20	21	2	2	45	42	2819

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	38	11	12	4	0	74	16	394
2017	Non-visible minority	33	41	11	9	5	0	74	15	2275
2014	Visible minority	23	41	16	9	10	0	64	20	399
2014	Non-visible minority	24	44	13	12	8	0	67	20	2529
2011	Visible minority	30	36	16	9	7	1	67	17	427
2011	Non-visible minority	31	41	12	9	6	0	73	15	2854

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	32	12	8	5	0	75	13	395
2017	Non-visible minority	40	36	11	8	5	0	76	12	2274
2014	Visible minority	30	36	17	8	7	1	67	15	399
2014	Non-visible minority	34	36	12	12	6	0	70	18	2531

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	36	14	11	4	0	0	71	15	396
2017	Non-visible minority	31	38	14	11	5	1	1	70	16	2278
2014	Visible minority	29	34	20	10	5	1	2	65	15	399
2014	Non-visible minority	27	36	16	13	7	1	1	64	20	2530
2011	Visible minority	33	39	15	8	4	0	1	73	12	427
2011	Non-visible minority	32	40	14	8	4	1	1	74	12	2861

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	36	21	9	6	6	1	61	16	397
2017	Non-visible minority	21	40	19	10	6	5	1	64	16	2280

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	36	10	6	4	1	0	80	10	396
2017	Non-visible minority	45	31	10	8	6	0	1	77	13	2279
2014	Visible minority	37	36	16	6	3	1	1	74	10	399
2014	Non-visible minority	39	33	12	9	5	0	1	73	14	2530
2011	Visible minority	35	42	10	6	6	0	1	77	12	427
2011	Non-visible minority	41	35	11	8	4	0	1	77	12	2859

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	19	16	13	11	5	16	49	31	396
2017	Non-visible minority	26	21	12	13	13	3	12	55	31	2282
2014	Visible minority	17	18	16	13	17	5	14	43	37	399
2014	Non-visible minority	21	23	12	13	16	2	12	51	35	2532
2011	Visible minority	23	22	14	11	13	4	11	54	29	427
2011	Non-visible minority	22	24	12	14	14	2	11	54	32	2862
2008	Visible minority	23	21	13	10	17	4	12	52	32	394
2008	Non-visible minority	25	22	10	13	17	2	10	54	35	2824

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	44	14	6	1	1	1	79	7	396
2017	Non-visible minority	32	34	18	10	5	0	1	67	15	2285
2014	Visible minority	31	37	19	9	3	0	1	68	12	399
2014	Non-visible minority	29	36	17	10	7	0	1	66	17	2532
2011	Visible minority	27	40	21	8	2	0	1	69	10	426
2011	Non-visible minority	25	35	19	11	8	0	1	62	19	2859
2008	Visible minority	23	43	23	7	3	0	1	66	11	391
2008	Non-visible minority	23	34	21	13	7	0	1	58	21	2829

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	25	7	4	3	4	4	84	9	395
2017	Non-visible minority	52	24	7	5	4	5	3	83	10	2278
2014	Visible minority	46	27	10	4	4	4	5	80	8	399
2014	Non-visible minority	53	23	8	4	4	3	4	82	9	2531
2011	Visible minority	41	31	10	5	6	3	4	77	12	426
2011	Non-visible minority	49	28	8	5	4	2	3	81	10	2860

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	26	35	39	396
2017	Non-visible minority	27	41	31	2286
2014	Visible minority	30	35	35	399
2014	Non-visible minority	26	40	33	2529
2011	Visible minority	26	35	39	427
2011	Non-visible minority	25	42	32	2863

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	15	22	28	5	23	7	101
2017	Non-visible minority	19	16	37	6	16	6	610
2014	Visible minority	4	28	42	10	9999	16	122
2014	Non-visible minority	21	21	34	11	9999	12	669
2011	Visible minority	9	20	47	15	9999	9	111
2011	Non-visible minority	24	22	32	11	9999	11	742

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	39	9	3	3	0	0	85	6	396
2017	Non-visible minority	40	39	10	7	3	1	0	80	10	2283
2014	Visible minority	45	37	9	5	2	2	0	84	7	397
2014	Non-visible minority	37	41	12	7	3	1	0	78	10	2531
2011	Visible minority	46	36	10	3	3	1	1	84	6	426
2011	Non-visible minority	37	42	11	7	3	0	0	79	10	2862
2008	Visible minority	47	37	9	3	3	1	0	85	6	391
2008	Non-visible minority	40	40	11	6	3	1	0	80	9	2822

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	39	16	10	3	2	70	13	396
2017	Non-visible minority	20	42	20	11	5	2	63	16	2279
2014	Visible minority	25	40	20	9	4	3	66	13	399
2014	Non-visible minority	21	43	19	11	5	1	64	16	2531
2011	Visible minority	27	37	16	10	5	4	67	16	425
2011	Non-visible minority	19	41	18	12	7	2	61	20	2859

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	21	36	22	6	1	6	30	32	393
2017	Non-visible minority	9	24	36	19	9	0	2	29	34	2270
2014	Visible minority	10	21	41	15	8	2	3	24	33	395
2014	Non-visible minority	10	27	39	17	6	1	2	23	37	2527
2011	Visible minority	10	25	35	17	6	2	4	25	38	422
2011	Non-visible minority	11	29	35	16	6	1	2	23	41	2851
2008	Visible minority	10	26	40	14	4	1	4	19	38	392
2008	Non-visible minority	9	29	37	17	6	1	2	23	39	2822

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	13	27	26	14	5	8	46	23	393
2017	Non-visible minority	8	18	28	25	15	2	4	43	27	2266
2014	Visible minority	9	19	31	19	13	6	3	34	31	393
2014	Non-visible minority	10	19	32	23	11	2	3	36	31	2522
2011	Visible minority	8	17	28	23	11	6	7	39	29	422
2011	Non-visible minority	12	21	28	23	11	2	3	36	35	2851
2008	Visible minority	10	19	27	22	10	6	6	36	33	393
2008	Non-visible minority	9	21	30	24	10	2	3	36	32	2811

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	25	29	13	6	2	7	21	48	393
2017	Non-visible minority	20	26	28	12	8	2	4	21	49	2274
2014	Visible minority	29	25	25	9	6	2	4	16	57	397
2014	Non-visible minority	29	30	24	9	4	1	2	13	61	2523
2011	Visible minority	20	25	26	13	7	4	5	22	50	422
2011	Non-visible minority	22	27	28	12	7	1	3	20	51	2850
2008	Visible minority	14	29	31	13	5	3	5	19	47	387
2008	Non-visible minority	19	27	29	14	6	2	3	21	49	2816

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	11	33	31	12	0	6	46	19	389
2017	Non-visible minority	10	17	31	25	14	1	3	40	28	2263
2014	Visible minority	9	14	36	25	12	1	3	38	24	395
2014	Non-visible minority	9	19	36	25	9	0	2	35	29	2516
2011	Visible minority	9	18	31	24	11	3	5	38	29	421
2011	Non-visible minority	11	19	34	23	10	1	3	34	30	2851
2008	Visible minority	6	13	37	24	13	2	5	39	20	391
2008	Non-visible minority	8	20	35	24	10	1	2	35	29	2809

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	17	33	19	10	2	5	31	34	393
2017	Non-visible minority	19	24	27	16	10	1	3	27	45	2273
2014	Visible minority	20	19	31	15	7	2	6	24	42	396
2014	Non-visible minority	23	27	28	13	6	1	2	19	52	2526
2011	Visible minority	15	23	29	17	7	3	6	27	42	424
2011	Non-visible minority	22	27	27	13	8	1	3	21	51	2853
2008	Visible minority	15	21	33	15	8	3	4	25	39	394
2008	Non-visible minority	18	27	27	16	8	1	3	25	47	2817

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	15	24	28	12	7	7	46	26	391
2017	Non-visible minority	10	16	25	24	17	3	6	45	29	2276
2014	Visible minority	8	13	29	25	12	4	7	43	24	397
2014	Non-visible minority	7	15	25	29	15	2	6	48	24	2524
2011	Visible minority	7	15	31	21	11	6	11	38	25	421
2011	Non-visible minority	8	15	25	26	17	2	6	47	26	2848
2008	Visible minority	8	15	32	20	9	6	11	34	28	391
2008	Non-visible minority	9	18	25	24	15	3	6	43	29	2815

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	22	30	15	10	3	6	28	40	389
2017	Non-visible minority	19	26	30	13	7	3	4	21	47	2271
2014	Visible minority	20	23	27	15	8	2	6	25	46	397
2014	Non-visible minority	25	28	28	10	5	2	2	15	55	2528

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	31	10	9	6	1	74	16	396
2017	Non-visible minority	43	31	9	9	7	1	75	16	2283
2014	Visible minority	40	30	10	9	9	1	72	18	399
2014	Non-visible minority	41	32	9	9	7	1	74	17	2532

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	36	7	7	5	1	81	12	394
2017	Non-visible minority	48	35	7	7	3	0	83	10	2281
2014	Visible minority	41	36	11	7	3	1	78	10	399
2014	Non-visible minority	43	39	8	6	3	0	83	9	2531

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	38	11	5	6	6	77	12	394
2017	Non-visible minority	37	36	15	3	2	7	79	5	2281
2014	Visible minority	38	35	13	4	6	5	76	10	398
2014	Non-visible minority	41	35	13	2	1	7	82	4	2531

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	40	11	4	4	2	80	8	396
2017	Non-visible minority	38	41	12	4	2	3	81	6	2285
2014	Visible minority	37	37	13	5	5	3	76	10	398
2014	Non-visible minority	40	38	12	4	2	3	81	7	2528
2011	Visible minority	29	41	15	6	6	3	72	12	426
2011	Non-visible minority	32	41	14	5	3	5	77	9	2849

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	40	8	4	2	1	86	6	397
2017	Non-visible minority	45	37	10	5	3	0	82	8	2284
2014	Visible minority	44	33	14	5	3	1	77	9	398
2014	Non-visible minority	44	36	10	5	3	1	81	8	2527
2011	Visible minority	36	40	14	5	5	0	77	10	426
2011	Non-visible minority	39	37	13	6	4	1	77	10	2854
2008	Visible minority	33	42	13	6	5	2	76	11	393
2008	Non-visible minority	35	41	12	7	4	0	77	12	2824

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	29	17	7	7	6	3	66	16	396
2017	Non-visible minority	26	31	14	10	8	6	5	64	20	2285
2014	Visible minority	33	29	14	9	8	5	3	67	18	399
2014	Non-visible minority	30	30	14	9	8	6	3	66	19	2532

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	40	13	4	2	5	0	80	6	395
2017	Non-visible minority	36	42	12	4	1	5	0	82	5	2273
2014	Visible minority	38	35	12	5	2	8	0	79	8	399
2014	Non-visible minority	36	41	10	5	2	5	0	82	7	2529
2011	Visible minority	40	33	13	4	2	7	0	79	7	426
2011	Non-visible minority	34	40	14	4	2	5	1	79	7	2852

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	38	11	9	6	4	2	72	16	396
2017	Non-visible minority	30	38	12	10	4	4	1	72	15	2274
2014	Visible minority	31	38	12	5	7	5	3	74	13	399
2014	Non-visible minority	35	38	10	9	3	3	1	76	13	2527
2011	Visible minority	32	32	13	7	8	6	2	69	16	425
2011	Non-visible minority	31	37	12	10	5	5	1	72	16	2854
2008	Visible minority	30	32	13	9	8	7	2	68	18	392
2008	Non-visible minority	28	34	13	11	6	6	2	67	19	2823

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	32	19	11	7	7	1	60	19	395
2017	Non-visible minority	20	36	20	13	5	5	1	60	19	2278
2014	Visible minority	22	38	19	8	6	6	1	64	15	399
2014	Non-visible minority	24	34	19	11	5	6	1	62	18	2530
2011	Visible minority	19	36	20	9	7	8	1	60	18	423
2011	Non-visible minority	16	35	21	12	7	7	2	57	21	2856

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	22	18	11	14	15	3	47	31	395
2017	Non-visible minority	16	23	16	15	13	13	3	48	33	2277
2014	Visible minority	14	22	21	12	15	14	2	43	32	399
2014	Non-visible minority	15	21	17	16	16	12	2	42	38	2529
2011	Visible minority	14	23	18	11	15	16	3	46	33	423
2011	Non-visible minority	13	21	18	15	14	15	3	42	36	2859

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	46	4	9	2	85	11	396
2017	Non-visible minority	34	46	4	12	4	80	16	2286
2014	Visible minority	33	51	6	8	3	84	11	399
2014	Non-visible minority	35	46	6	9	4	81	13	2531
2011	Visible minority	45	43	4	5	2	89	7	427
2011	Non-visible minority	41	43	4	9	3	84	12	2862
2008	Visible minority	44	42	5	7	3	86	10	393
2008	Non-visible minority	44	42	4	7	3	86	10	2828

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	37	8	5	5	82	10	395
2017	Non-visible minority	45	37	6	8	4	82	12	2285
2014	Visible minority	44	36	6	7	6	81	13	399
2014	Non-visible minority	46	33	7	8	6	79	14	2529
2011	Visible minority	44	34	9	7	6	78	13	425
2011	Non-visible minority	47	35	7	8	3	82	11	2858

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	38	5	5	1	0	88	6	396
2017	Non-visible minority	57	31	7	5	1	0	88	6	2274
2014	Visible minority	44	38	10	5	2	1	83	7	398
2014	Non-visible minority	49	36	7	5	2	0	86	8	2529

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	25	4	1	1	0	0	93	2	396
2017	Non-visible minority	67	22	5	3	1	1	1	91	4	2273
2014	Visible minority	65	26	4	3	1	1	1	92	3	399
2014	Non-visible minority	67	21	5	3	1	1	1	90	5	2529
2011	Visible minority	75	18	3	3	1	1	0	94	4	426
2011	Non-visible minority	67	19	6	4	1	1	1	89	5	2858
2008	Visible minority	75	19	2	2	1	0	0	95	2	391
2008	Non-visible minority	70	19	4	4	1	1	1	90	5	2824

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	72	20	3	3	1	1	0	92	4	396
2017	Non-visible minority	62	20	6	8	3	0	0	83	11	2284
2014	Visible minority	68	21	6	4	1	0	0	89	5	399
2014	Non-visible minority	61	20	6	8	4	0	1	82	12	2527
2011	Visible minority	75	14	4	4	2	1	0	90	6	426
2011	Non-visible minority	62	19	5	9	4	0	1	82	13	2853
2008	Visible minority	73	16	4	3	2	0	2	91	5	392
2008	Non-visible minority	63	18	6	9	4	0	1	82	13	2826

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	74	17	2	3	1	1	2	94	4	397
2017	Non-visible minority	65	19	6	6	2	0	2	85	8	2286
2014	Visible minority	73	19	3	3	0	0	2	94	3	399
2014	Non-visible minority	67	18	5	5	3	0	2	87	8	2531
2011	Visible minority	71	19	3	2	2	1	1	92	5	426
2011	Non-visible minority	64	18	6	5	3	0	3	85	8	2854
2008	Visible minority	68	18	4	3	3	1	4	90	6	394
2008	Non-visible minority	65	15	5	6	4	0	5	85	10	2828

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	82	13	2	0	1	0	2	96	1	396
2017	Non-visible minority	80	11	4	2	2	0	2	93	3	2281
2014	Visible minority	76	15	5	0	2	0	1	93	2	399
2014	Non-visible minority	79	11	3	2	2	0	3	93	4	2526
2011	Visible minority	75	15	3	1	3	0	2	93	4	427
2011	Non-visible minority	78	11	4	2	2	0	3	92	4	2858
2008	Visible minority	79	11	3	1	2	1	4	94	2	391
2008	Non-visible minority	78	8	4	2	2	0	4	91	5	2825

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	24	6	4	1	2	3	88	5	396
2017	Non-visible minority	56	23	9	6	2	1	3	82	8	2282
2014	Visible minority	55	30	9	3	1	1	2	87	4	399
2014	Non-visible minority	54	25	9	6	2	1	3	82	8	2531

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	22	5	4	0	3	2	91	4	397
2017	Non-visible minority	65	21	7	2	1	4	2	90	3	2279
2014	Visible minority	60	26	4	3	2	3	3	91	4	398
2014	Non-visible minority	62	22	6	2	1	4	3	89	4	2525
2011	Visible minority	59	25	7	2	1	3	3	89	4	423
2011	Non-visible minority	62	20	7	3	1	2	5	88	4	2853
2008	Visible minority	61	24	7	3	0	2	2	90	3	391
2008	Non-visible minority	63	19	8	2	1	3	4	89	3	2823

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	16	84	397
2017	Non-visible minority	17	83	2282
2014	Visible minority	19	81	399
2014	Non-visible minority	15	85	2530

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	53	64
2017	Non-visible minority	47	398
2014	Visible minority	60	71
2014	Non-visible minority	45	380

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	71	64
2017	Non-visible minority	62	398
2014	Visible minority	60	71
2014	Non-visible minority	62	380

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	64
2017	Non-visible minority	8	398
2014	Non-visible minority	9	380

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	71
2014	Non-visible minority	0	380

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	4	398
2014	Non-visible minority	3	380

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	2	398
2014	Non-visible minority	2	380

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	64
2017	Non-visible minority	2	398
2014	Non-visible minority	4	380

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	64
2017	Non-visible minority	39	398
2014	Visible minority	40	71
2014	Non-visible minority	40	381

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	64
2017	Non-visible minority	38	398
2014	Visible minority	41	71
2014	Non-visible minority	40	381

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	53	64
2017	Non-visible minority	44	398
2014	Visible minority	56	71
2014	Non-visible minority	46	381

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	64
2017	Non-visible minority	38	398
2014	Visible minority	38	71
2014	Non-visible minority	37	381

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	64
2017	Non-visible minority	33	398
2014	Visible minority	26	71
2014	Non-visible minority	37	381

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	64
2017	Non-visible minority	54	398
2014	Visible minority	64	71
2014	Non-visible minority	50	381

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	64
2017	Non-visible minority	29	398
2014	Visible minority	28	71
2014	Non-visible minority	29	381

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	64
2017	Non-visible minority	7	398
2014	Visible minority	7	71
2014	Non-visible minority	8	381

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	64
2017	Non-visible minority	11	398
2014	Visible minority	10	71
2014	Non-visible minority	10	381

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	62	64
2017	Non-visible minority	41	398
2014	Visible minority	49	71
2014	Non-visible minority	44	381

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	64
2017	Non-visible minority	27	398
2014	Visible minority	28	71
2014	Non-visible minority	25	381

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	64
2017	Non-visible minority	11	398
2014	Visible minority	18	71
2014	Non-visible minority	13	381

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	53	64
2017	Non-visible minority	56	398
2014	Visible minority	57	71
2014	Non-visible minority	57	382

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	64
2017	Non-visible minority	28	398
2014	Visible minority	32	71
2014	Non-visible minority	28	382

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	398
2014	Visible minority	6	71
2014	Non-visible minority	11	382

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	64
2017	Non-visible minority	19	398
2014	Visible minority	15	71
2014	Non-visible minority	16	382

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	398
2014	Visible minority	9	71
2014	Non-visible minority	13	382

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	64
2017	Non-visible minority	5	398
2014	Non-visible minority	4	382

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	64
2017	Non-visible minority	10	398
2014	Visible minority	11	71
2014	Non-visible minority	12	382

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	64
2017	Non-visible minority	11	398
2014	Visible minority	6	71
2014	Non-visible minority	11	382

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	64
2017	Non-visible minority	24	398
2014	Visible minority	24	71
2014	Non-visible minority	24	382

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	59
2017	Non-visible minority	11	379
2014	Visible minority	16	69
2014	Non-visible minority	12	367

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	59
2017	Non-visible minority	23	379
2014	Visible minority	20	69
2014	Non-visible minority	19	367

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	59
2017	Non-visible minority	11	379
2014	Visible minority	10	69
2014	Non-visible minority	10	367

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	59
2017	Non-visible minority	10	379
2014	Non-visible minority	7	367

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	379
2014	Visible minority	10	69
2014	Non-visible minority	12	367

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	59
2017	Non-visible minority	14	379
2014	Visible minority	11	69
2014	Non-visible minority	11	367

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	59
2017	Non-visible minority	11	379
2014	Visible minority	10	69
2014	Non-visible minority	11	367

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	59
2017	Non-visible minority	7	379
2014	Visible minority	8	69
2014	Non-visible minority	6	367

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	59
2017	Non-visible minority	12	379
2014	Visible minority	15	69
2014	Non-visible minority	11	367

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	59
2017	Non-visible minority	22	379
2014	Visible minority	24	69
2014	Non-visible minority	32	367

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	379
2014	Visible minority	11	69
2014	Non-visible minority	10	367

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	59
2017	Non-visible minority	43	379
2014	Visible minority	45	69
2014	Non-visible minority	46	367

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	69

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	59
2017	Non-visible minority	51	379
2014	Visible minority	54	69
2014	Non-visible minority	55	367

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	1	379

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	379
2014	Visible minority	9	69
2014	Non-visible minority	13	367

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	92	8	66
2017	Non-visible minority	93	7	395

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	15	19	5	6	33	7	50	18	396
2017	Non-visible minority	14	17	18	6	7	30	8	50	21	2282
2014	Visible minority	15	21	19	4	8	26	9	54	18	398
2014	Non-visible minority	15	16	17	7	5	31	8	52	20	2532

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	29	16	5	5	11	2	69	12	396
2017	Non-visible minority	29	34	16	6	5	10	1	70	13	2281
2014	Visible minority	25	32	15	5	4	14	3	70	12	399
2014	Non-visible minority	28	30	19	6	4	13	1	67	12	2527
2011	Visible minority	31	36	14	4	6	9	0	74	11	423
2011	Non-visible minority	32	37	15	5	3	9	0	76	8	2855

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	10	90	396
2017	Non-visible minority	7	93	2278
2014	Visible minority	17	83	398
2014	Non-visible minority	7	93	2528

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	56	40
2017	Non-visible minority	36	155
2014	Visible minority	30	63
2014	Non-visible minority	30	162

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	82	40
2017	Non-visible minority	83	155
2014	Visible minority	83	63
2014	Non-visible minority	84	162

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	40

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	40
2017	Non-visible minority	155
2014	Visible minority	63
2014	Non-visible minority	162

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	155
2014	Non-visible minority	5	162

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	155
2014	Visible minority	9	63
2014	Non-visible minority	7	162

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	40
2017	Non-visible minority	5	155
2014	Visible minority	43	63
2014	Non-visible minority	7	163

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	72	40
2017	Non-visible minority	11	155
2014	Visible minority	41	63
2014	Non-visible minority	7	163

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	40
2014	Visible minority	27	63
2014	Non-visible minority	3	163

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	40
2017	Non-visible minority	3	155
2014	Visible minority	12	63

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	40
2017	Non-visible minority	27	155
2014	Visible minority	22	63
2014	Non-visible minority	23	163

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	40
2017	Non-visible minority	41	155
2014	Visible minority	12	63
2014	Non-visible minority	38	163

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	40

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	155
2014	Non-visible minority	7	163

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	155
2014	Visible minority	7	63
2014	Non-visible minority	16	163

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	40

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	155
2014	Non-visible minority	15	163

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	40
2014	Visible minority	63
2014	Non-visible minority	163

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	155
2014	Visible minority	28	63
2014	Non-visible minority	29	163

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	40
2017	Non-visible minority	29	155
2014	Visible minority	19	63
2014	Non-visible minority	24	163

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	40
2017	Non-visible minority	13	155
2014	Visible minority	10	63
2014	Non-visible minority	15	163

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	40
2017	Non-visible minority	9	155
2014	Non-visible minority	7	163

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	40
2017	Non-visible minority	23	155
2014	Visible minority	16	63
2014	Non-visible minority	17	163

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	155
2014	Visible minority	0	63
2014	Non-visible minority	5	163

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	155

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	155
2014	Visible minority	15	63
2014	Non-visible minority	8	163

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	155
2014	Non-visible minority	7	163

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	40
2017	Non-visible minority	48	155
2014	Visible minority	56	63
2014	Non-visible minority	54	163

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	13	61
2014	Non-visible minority	4	158

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	147
2014	Visible minority	12	61
2014	Non-visible minority	21	158

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	147
2014	Non-visible minority	3	158

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	4	158

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	37

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	37
2017	Non-visible minority	5	147
2014	Non-visible minority	4	158

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	147
2014	Visible minority	10	61
2014	Non-visible minority	7	158

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	37
2017	Non-visible minority	6	147
2014	Non-visible minority	6	158

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	37
2017	Non-visible minority	11	147
2014	Visible minority	9	61
2014	Non-visible minority	10	158

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	37
2017	Non-visible minority	22	147
2014	Visible minority	20	61
2014	Non-visible minority	25	158

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	147
2014	Visible minority	7	61
2014	Non-visible minority	6	158

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	64	37
2017	Non-visible minority	48	147
2014	Visible minority	44	61
2014	Non-visible minority	44	158

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	75	37
2017	Non-visible minority	56	147
2014	Visible minority	50	61
2014	Non-visible minority	70	158

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	147

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	37
2017	Non-visible minority	18	147
2014	Visible minority	14	61
2014	Non-visible minority	11	158

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	90	10	41
2017	Non-visible minority	88	12	156

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	16	17	5	4	35	6	55	15	397
2017	Non-visible minority	15	16	19	3	2	38	7	55	10	2282
2014	Visible minority	14	18	20	5	4	31	8	52	15	399
2014	Non-visible minority	15	14	18	3	2	41	7	56	10	2531

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	29	18	3	4	14	2	71	8	397
2017	Non-visible minority	31	32	17	3	2	14	2	74	6	2277
2014	Visible minority	24	32	18	3	4	17	2	70	9	399
2014	Non-visible minority	28	30	18	3	2	18	1	72	6	2529
2011	Visible minority	33	34	13	4	4	11	1	76	9	424
2011	Non-visible minority	36	35	13	3	1	11	0	80	5	2858

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	16	84	396
2017	Non-visible minority	13	87	2285
2014	Visible minority	14	86	398
2014	Non-visible minority	11	89	2526

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	80	20	62
2017	Non-visible minority	77	23	310
2014	Visible minority	74	26	56
2014	Non-visible minority	80	20	285

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	30	6	8	0	0	0	86	8	50
2017	Non-visible minority	56	29	6	4	3	1	1	87	7	239
2014	Visible minority	47	40	3	9	2	0	0	86	11	41
2014	Non-visible minority	56	30	4	6	3	1	0	87	9	229

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	49	11	6	4	4	3	77	11	397
2017	Non-visible minority	26	50	9	6	2	2	5	82	9	2284
2014	Visible minority	21	50	12	5	2	5	5	79	8	399
2014	Non-visible minority	24	53	10	5	1	1	6	82	7	2530
2011	Visible minority	21	52	11	8	2	2	4	78	10	426
2011	Non-visible minority	24	52	11	6	2	1	5	80	9	2858
2008	Visible minority	20	51	12	7	2	5	3	77	10	394
2008	Non-visible minority	25	50	9	7	3	2	4	79	11	2828

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	24	20	7	3	25	8	55	15	396
2017	Non-visible minority	10	22	20	7	4	28	8	50	18	2282
2014	Visible minority	9	25	24	6	3	25	9	50	14	399
2014	Non-visible minority	9	19	23	8	4	28	9	44	19	2530
2011	Visible minority	11	26	23	6	5	24	5	52	16	426
2011	Non-visible minority	9	22	25	7	4	25	7	46	17	2856

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	31	11	3	3	11	4	80	7	396
2017	Non-visible minority	36	30	11	4	2	11	6	80	6	2284
2014	Visible minority	31	38	12	2	3	9	5	81	5	399
2014	Non-visible minority	35	32	13	4	2	9	6	79	6	2531
2011	Visible minority	31	31	14	4	4	12	4	74	10	426
2011	Non-visible minority	36	32	12	4	2	9	5	79	6	2858
2008	Visible minority	33	31	11	3	3	15	4	80	7	394
2008	Non-visible minority	35	34	11	3	2	11	4	81	6	2827

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	28	14	3	3	18	4	75	7	396
2017	Non-visible minority	27	31	14	5	3	14	6	73	9	2284
2014	Visible minority	25	34	15	4	2	14	5	74	8	399
2014	Non-visible minority	27	31	15	5	3	13	5	71	10	2531
2011	Visible minority	24	30	18	5	4	16	3	67	11	424
2011	Non-visible minority	27	33	15	5	3	13	4	72	10	2856
2008	Visible minority	29	28	16	3	4	16	3	71	9	392
2008	Non-visible minority	32	32	14	6	3	9	4	73	11	2827

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	25	9	5	4	1	1	82	9	394
2017	Non-visible minority	55	26	8	6	4	1	0	82	10	2280

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	26	10	3	4	2	0	82	8	396
2017	Non-visible minority	56	24	10	4	4	1	0	82	9	2284

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	37	16	7	5	7	0	70	13	397
2017	Non-visible minority	22	43	17	9	4	4	0	68	14	2282

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	36	17	11	6	4	0	65	18	397
2017	Non-visible minority	19	41	15	14	8	2	0	61	23	2282

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	24	18	12	8	1	3	59	22	394
2017	Non-visible minority	25	26	22	12	14	0	2	52	26	2278

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	27	28	13	8	1	1	50	21	395
2017	Non-visible minority	18	27	25	17	12	0	1	45	29	2280

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	30	22	11	6	2	3	59	18	397
2017	Non-visible minority	25	30	22	14	8	0	1	56	22	2273

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	24	23	16	13	1	3	45	31	393
2017	Non-visible minority	17	22	25	18	15	0	2	40	34	2282

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	26	15	7	2	2	9	73	10	394
2017	Non-visible minority	40	25	14	8	5	0	8	71	14	2277

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	30	22	11	6	1	1	60	17	395
2017	Non-visible minority	30	28	22	12	7	0	1	58	19	2278

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	30	21	15	5	1	3	58	20	394
2017	Non-visible minority	28	32	22	12	5	0	1	60	17	2273

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	30	20	15	6	2	2	57	22	395
2017	Non-visible minority	24	31	23	13	7	1	1	56	21	2273

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	30	22	15	8	1	2	54	23	395
2017	Non-visible minority	29	30	22	11	6	1	1	60	18	2277

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	36	16	9	5	2	3	67	16	393
2017	Non-visible minority	31	32	20	10	6	1	1	64	16	2274

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	20	15	4	3	1	3	76	8	395
2017	Non-visible minority	59	23	11	4	2	0	1	83	6	2284

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	15	5	6	6	2	4	81	13	396
2017	Non-visible minority	74	12	6	3	3	0	2	88	6	2281

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	26	8	6	3	1	3	82	9	395
2017	Non-visible minority	56	29	9	4	2	0	1	85	6	2285

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	19	10	9	6	1	2	75	15	397
2017	Non-visible minority	59	19	10	5	4	0	1	80	10	2282

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	15	4	3	2	1	22	89	7	397
2017	Non-visible minority	57	15	4	1	1	0	21	91	3	2276

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	14	5	2	1	1	12	91	4	394
2017	Non-visible minority	73	15	4	1	1	0	6	93	2	2273

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	17	8	5	10	2	7	74	16	397
2017	Non-visible minority	69	15	6	3	3	0	3	87	7	2285

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	27	9	4	3	1	5	82	8	396
2017	Non-visible minority	51	30	12	3	1	0	2	83	4	2282

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	31	39	10	6	0	0	45	16	397
2017	Non-visible minority	12	31	37	14	6	0	0	43	20	2288

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	15	44	25	9	1	0	35	21	397
2017	Non-visible minority	7	20	37	25	12	0	0	36	27	2278

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	26	16	7	6	7	2	39	61	397
2017	Non-visible minority	32	25	20	9	8	5	1	34	66	2288

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	219
2017	Non-visible minority	17	1422

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	219
2017	Non-visible minority	35	1422

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	219
2017	Non-visible minority	20	1422

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	219
2017	Non-visible minority	34	1422

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	219
2017	Non-visible minority	6	1422

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	46	219
2017	Non-visible minority	45	1422

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	8	59	19	5	3	7	214
2017	Non-visible minority	5	50	19	9	4	13	1404

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	27	18	14	14	3	9	48	31	221
2017	Non-visible minority	12	23	16	19	19	3	9	39	43	1427

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	16	12	18	34	4	8	27	60	220
2017	Non-visible minority	3	11	12	21	44	2	7	15	71	1425

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 118. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.