2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	35	36	11	12	6	71	18	141
2017	Not a person with a disability	35	45	10	7	3	80	10	2547
2014	Person with a disability	30	40	9	12	9	70	21	152
2014	Not a person with a disability	31	45	11	9	4	76	13	2787
2011	Person with a disability	32	41	10	10	7	73	17	150
2011	Not a person with a disability	35	41	11	7	5	77	12	3120
2008	Person with a disability	33	37	16	9	6	69	14	146
2008	Not a person with a disability	37	42	10	7	4	79	11	3073

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	27	15	16	13	0	0	57	29	141
2017	Not a person with a disability	32	38	12	10	7	0	0	70	17	2544

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	50	27	17	5	1	1	78	5	140
2017	Not a person with a disability	53	35	8	3	1	0	88	4	2540
2014	Person with a disability	61	27	8	2	3	0	88	5	152
2014	Not a person with a disability	58	30	7	3	1	0	89	4	2785
2011	Person with a disability	65	25	6	3	1	0	90	4	151
2011	Not a person with a disability	58	31	8	3	1	0	89	4	3123

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	32	14	8	6	1	0	72	14	140
2017	Not a person with a disability	43	40	9	5	3	0	0	83	8	2537
2014	Person with a disability	31	42	10	12	5	0	1	73	16	152
2014	Not a person with a disability	39	40	11	7	2	0	0	79	10	2786
2011	Person with a disability	40	42	7	6	5	0	0	82	10	150
2011	Not a person with a disability	40	42	9	5	3	0	0	83	8	3128
2008	Person with a disability	36	42	12	7	3	0	0	78	10	148
2008	Not a person with a disability	43	42	7	5	2	0	0	86	7	3084

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	34	20	7	13	2	0	59	20	141
2017	Not a person with a disability	36	34	16	8	5	1	0	71	13	2545
2014	Person with a disability	28	27	22	12	10	1	1	56	22	152
2014	Not a person with a disability	28	37	18	10	6	1	0	65	17	2787
2011	Person with a disability	28	29	19	12	10	0	2	59	22	151
2011	Not a person with a disability	28	37	18	9	6	1	0	66	15	3121

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	35	24	9	8	0	1	59	16	141
2017	Not a person with a disability	35	37	15	8	4	0	0	72	13	2546
2014	Person with a disability	29	29	21	9	11	1	1	59	20	152
2014	Not a person with a disability	27	37	18	11	6	0	0	65	17	2785
2011	Person with a disability	27	35	19	9	10	0	0	62	19	151
2011	Not a person with a disability	27	39	17	11	6	1	0	66	17	3115
2008	Person with a disability	29	37	12	13	7	2	0	67	21	149
2008	Not a person with a disability	28	41	15	10	5	0	0	70	15	3081

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	29	18	12	12	5	0	55	25	141
2017	Not a person with a disability	32	27	18	11	6	5	1	62	19	2543
2014	Person with a disability	32	21	18	9	14	5	1	57	24	152
2014	Not a person with a disability	28	27	20	11	8	5	1	59	20	2784
2011	Person with a disability	29	27	19	8	12	3	2	59	21	151
2011	Not a person with a disability	30	28	18	11	8	5	1	62	19	3120
2008	Person with a disability	26	22	23	13	10	4	3	51	24	149
2008	Not a person with a disability	28	29	19	11	7	5	1	61	19	3082

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	22	17	8	5	3	2	69	13	141
2017	Not a person with a disability	47	29	12	6	4	2	1	77	11	2547
2014	Person with a disability	39	22	11	10	12	6	0	65	24	152
2014	Not a person with a disability	44	31	11	7	5	2	1	76	12	2787
2011	Person with a disability	36	29	14	9	12	0	0	65	21	151
2011	Not a person with a disability	42	31	12	7	5	2	1	75	12	3126
2008	Person with a disability	47	28	7	6	7	1	3	79	14	149
2008	Not a person with a disability	41	32	10	7	6	3	1	76	13	3083

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	30	13	8	6	2	1	73	14	141
2017	Not a person with a disability	43	32	11	8	5	1	0	76	13	2542
2014	Person with a disability	37	24	12	12	11	4	0	64	24	152
2014	Not a person with a disability	41	34	10	9	5	1	0	76	14	2786
2011	Person with a disability	35	33	9	13	9	0	1	68	22	151
2011	Not a person with a disability	38	35	11	9	6	1	0	74	15	3124
2008	Person with a disability	40	28	10	9	9	1	2	70	19	149
2008	Not a person with a disability	37	36	11	8	7	1	0	74	16	3081

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	28	11	8	8	2	1	71	17	140
2017	Not a person with a disability	50	28	10	7	5	0	0	78	12	2545
2014	Person with a disability	43	22	9	10	14	1	1	66	24	152
2014	Not a person with a disability	48	29	11	7	5	1	0	78	11	2787

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	27	16	12	13	11	0	53	28	141
2017	Not a person with a disability	26	34	16	10	6	9	0	66	17	2548
2014	Person with a disability	19	26	16	9	15	13	1	53	29	152
2014	Not a person with a disability	23	34	17	10	5	11	0	64	17	2787
2011	Person with a disability	20	24	22	9	17	8	0	48	28	151
2011	Not a person with a disability	23	30	19	9	8	11	1	60	19	3119

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	30	13	21	15	6	0	48	38	141
2017	Not a person with a disability	22	34	18	13	8	4	0	59	22	2543
2014	Person with a disability	18	25	17	16	18	7	0	46	36	152
2014	Not a person with a disability	19	32	20	16	9	3	0	53	26	2786
2011	Person with a disability	18	25	23	14	19	1	0	43	34	151
2011	Not a person with a disability	18	31	19	15	12	3	0	51	29	3114
2008	Person with a disability	18	33	16	11	16	3	2	54	29	149
2008	Not a person with a disability	21	31	19	15	11	3	0	54	26	3084

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	26	19	18	17	9	0	41	39	141
2017	Not a person with a disability	16	30	20	16	10	8	0	50	29	2545
2014	Person with a disability	12	23	19	16	22	6	0	38	41	152
2014	Not a person with a disability	12	28	22	19	12	7	0	43	33	2786
2011	Person with a disability	11	23	24	21	16	5	0	36	39	151
2011	Not a person with a disability	10	28	21	19	13	8	0	42	35	3117
2008	Person with a disability	10	28	18	20	17	7	1	41	40	149
2008	Not a person with a disability	9	30	20	21	12	8	0	43	35	3084

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	23	17	17	17	7	0	46	36	141
2017	Not a person with a disability	21	28	17	14	12	8	0	53	29	2545
2014	Person with a disability	16	24	14	18	21	7	1	43	42	152
2014	Not a person with a disability	19	28	18	15	13	6	0	50	30	2785
2011	Person with a disability	19	22	18	15	18	9	0	44	36	151
2011	Not a person with a disability	18	32	18	13	13	7	0	53	28	3119
2008	Person with a disability	13	26	15	17	16	12	1	45	38	149
2008	Not a person with a disability	14	31	17	15	13	10	0	50	31	3081

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	24	14	25	15	5	0	42	43	141
2017	Not a person with a disability	16	31	19	18	11	4	0	50	31	2548
2014	Person with a disability	15	21	13	22	24	5	0	38	48	152
2014	Not a person with a disability	13	31	19	20	13	3	0	46	34	2786
2011	Person with a disability	12	26	15	22	23	2	0	38	46	151
2011	Not a person with a disability	11	32	19	20	15	3	0	45	36	3113
2008	Person with a disability	14	31	16	20	14	3	1	47	36	147
2008	Not a person with a disability	13	33	17	21	12	4	0	47	35	3084

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	30	18	14	9	1	0	59	23	141
2017	Not a person with a disability	29	36	15	12	8	0	0	65	20	2544
2014	Person with a disability	19	31	18	19	13	1	0	50	32	152
2014	Not a person with a disability	22	36	16	14	10	0	0	59	24	2785
2011	Person with a disability	25	34	16	9	16	0	1	59	25	151
2011	Not a person with a disability	23	40	16	12	9	0	0	63	21	3127

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	35	10	15	7	1	0	67	23	141
2017	Not a person with a disability	30	41	12	11	6	0	0	71	17	2544

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	13	12	22	14	14	22	4	34	37	141
2017	Not a person with a disability	12	20	17	16	10	21	3	42	35	2542
2014	Person with a disability	11	20	14	14	20	19	3	39	44	152
2014	Not a person with a disability	11	20	19	18	11	17	4	39	37	2782

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	32	14	8	8	1	1	69	16	141
2017	Not a person with a disability	39	35	11	9	5	0	0	75	14	2543
2014	Person with a disability	37	30	10	10	13	0	0	68	22	152
2014	Not a person with a disability	39	36	11	8	6	1	0	75	14	2787
2011	Person with a disability	34	33	12	11	9	0	1	67	20	151
2011	Not a person with a disability	37	37	11	9	6	1	0	74	15	3123
2008	Person with a disability	44	28	7	9	11	0	1	73	20	147
2008	Not a person with a disability	34	36	13	9	7	0	1	71	16	3082

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	33	11	10	10	7	11	63	24	30
2017	Not a person with a disability	20	32	20	11	4	4	8	60	18	721
2014	Person with a disability	16	33	14	7	16	0	14	57	27	30
2014	Not a person with a disability	23	34	16	8	6	5	8	66	16	805

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	32	14	10	4	3	2	70	15	141
2017	Not a person with a disability	35	35	11	10	5	2	1	72	16	2547
2014	Person with a disability	37	27	10	12	11	2	1	66	23	152
2014	Not a person with a disability	33	37	11	10	5	2	2	73	16	2787
2011	Person with a disability	29	28	12	15	11	3	4	60	27	151
2011	Not a person with a disability	33	35	12	10	5	3	2	72	16	3124
2008	Person with a disability	36	32	10	7	8	2	5	73	17	148
2008	Not a person with a disability	33	37	11	9	5	3	2	74	15	3084

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	25	15	12	8	13	1	60	23	141
2017	Not a person with a disability	30	29	12	10	7	11	1	67	19	2544
2014	Person with a disability	29	17	14	10	16	12	2	53	30	152
2014	Not a person with a disability	31	27	14	9	7	10	3	66	18	2788
2011	Person with a disability	32	20	13	13	15	4	3	56	30	151
2011	Not a person with a disability	34	27	12	9	7	9	3	68	18	3120
2008	Person with a disability	36	27	9	7	12	8	3	70	20	148
2008	Not a person with a disability	36	27	12	8	6	8	2	71	16	3082

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	35	14	12	9	2	64	22	141
2017	Not a person with a disability	30	41	13	10	5	0	71	15	2545
2014	Person with a disability	26	29	20	14	10	1	55	25	152
2014	Not a person with a disability	26	39	14	14	7	1	65	20	2784
2011	Person with a disability	36	31	10	14	9	1	67	22	150
2011	Not a person with a disability	27	40	15	10	5	2	69	16	3123
2008	Person with a disability	31	38	15	11	5	1	70	15	149
2008	Not a person with a disability	29	40	15	9	4	2	71	13	3087

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	44	33	9	7	6	1	0	78	13	141
2017	Not a person with a disability	46	39	7	6	3	0	0	84	8	2547
2014	Person with a disability	38	35	13	8	5	0	1	73	13	152
2014	Not a person with a disability	41	40	9	6	3	0	0	82	9	2788
2011	Person with a disability	47	31	13	5	4	0	0	77	9	150
2011	Not a person with a disability	44	37	9	6	3	0	0	82	9	3123
2008	Person with a disability	38	36	12	9	4	0	0	74	13	149
2008	Not a person with a disability	43	40	8	6	3	0	0	83	9	3087

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	50	37	1	6	5	1	0	88	11	141
2017	Not a person with a disability	51	37	5	5	2	0	0	88	7	2543
2014	Person with a disability	44	33	8	11	5	0	0	77	15	152
2014	Not a person with a disability	47	37	7	6	3	0	0	85	8	2786
2011	Person with a disability	55	33	3	4	3	0	1	89	7	149
2011	Not a person with a disability	49	37	6	5	2	0	0	87	7	3124
2008	Person with a disability	43	42	6	5	5	0	0	85	9	149
2008	Not a person with a disability	46	43	6	4	2	0	0	88	6	3086

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	29	20	15	20	4	1	42	37	140
2017	Not a person with a disability	20	34	17	15	11	3	0	56	27	2542
2014	Person with a disability	14	26	15	14	24	5	2	43	41	152
2014	Not a person with a disability	17	31	17	18	13	3	0	50	32	2787
2011	Person with a disability	22	29	15	11	21	2	0	51	33	150
2011	Not a person with a disability	20	34	17	15	12	2	1	55	28	3124
2008	Person with a disability	22	30	16	12	16	2	3	54	29	148
2008	Not a person with a disability	21	35	17	15	10	2	1	57	25	3081

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	22	14	16	30	4	5	35	50	141
2017	Not a person with a disability	17	24	15	18	20	3	3	44	41	2543
2014	Person with a disability	6	18	14	13	44	2	2	26	60	152
2014	Not a person with a disability	13	21	14	20	26	3	3	36	49	2783
2011	Person with a disability	13	16	10	23	35	0	3	30	60	150
2011	Not a person with a disability	13	23	15	21	25	2	2	37	48	3119
2008	Person with a disability	15	18	13	15	34	2	3	35	51	149
2008	Not a person with a disability	15	29	13	19	20	2	2	46	41	3075

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	38	14	11	7	2	0	68	18	141
2017	Not a person with a disability	33	40	11	10	5	0	0	74	15	2535
2014	Person with a disability	14	47	14	14	11	0	0	61	24	151
2014	Not a person with a disability	24	43	13	12	8	0	0	67	20	2786
2011	Person with a disability	32	35	13	9	10	0	1	67	20	151
2011	Not a person with a disability	31	41	12	9	6	0	0	72	15	3119

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	33	17	10	4	70	14	141
2017	Not a person with a disability	41	35	11	8	5	76	12	2535
2014	Person with a disability	25	41	13	15	6	66	21	152
2014	Not a person with a disability	34	36	13	11	6	70	17	2787

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	31	15	15	7	3	1	62	22	141
2017	Not a person with a disability	31	38	14	11	5	0	1	70	16	2540
2014	Person with a disability	29	29	17	14	9	0	1	59	24	152
2014	Not a person with a disability	27	36	16	12	7	1	1	64	19	2785
2011	Person with a disability	28	37	13	11	8	1	1	67	19	151
2011	Not a person with a disability	32	40	14	8	4	1	1	74	12	3126

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	34	17	13	9	6	1	58	24	141
2017	Not a person with a disability	21	39	19	10	5	5	1	64	16	2543

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	31	7	11	8	2	0	74	19	141
2017	Not a person with a disability	45	32	10	7	5	0	1	77	13	2541
2014	Person with a disability	35	29	13	12	10	0	1	64	22	152
2014	Not a person with a disability	39	34	13	8	4	1	1	74	13	2786
2011	Person with a disability	32	36	10	12	7	1	2	70	20	150
2011	Not a person with a disability	41	36	11	7	4	0	1	77	12	3125

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	17	15	14	12	7	11	51	32	141
2017	Not a person with a disability	25	21	12	13	13	3	13	54	31	2544
2014	Person with a disability	14	17	14	11	29	2	14	37	47	152
2014	Not a person with a disability	21	23	12	14	16	2	12	51	34	2788
2011	Person with a disability	16	21	15	16	21	3	8	42	42	150
2011	Not a person with a disability	23	24	12	13	13	2	11	54	31	3128
2008	Person with a disability	25	25	13	9	18	3	7	55	30	149
2008	Not a person with a disability	25	22	10	13	17	2	11	53	35	3084

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	30	17	12	4	1	2	66	17	141
2017	Not a person with a disability	32	36	17	9	5	0	1	69	14	2547
2014	Person with a disability	29	32	17	13	8	0	1	61	22	152
2014	Not a person with a disability	29	36	17	10	6	0	1	66	16	2788
2011	Person with a disability	21	33	23	13	10	0	1	54	23	151
2011	Not a person with a disability	26	36	19	11	7	0	1	63	17	3125
2008	Person with a disability	21	32	22	11	13	0	1	53	24	149
2008	Not a person with a disability	23	36	21	12	7	0	1	59	19	3086

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	50	26	5	6	6	4	2	81	13	140
2017	Not a person with a disability	52	24	7	5	3	4	4	83	9	2540
2014	Person with a disability	48	22	6	5	10	3	6	77	17	152
2014	Not a person with a disability	52	24	9	4	4	4	4	82	9	2787
2011	Person with a disability	48	23	8	9	7	1	4	75	17	150
2011	Not a person with a disability	48	29	9	5	4	3	3	81	10	3126

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Person with a disability	32	33	35	141
2017	Not a person with a disability	27	41	33	2548
2014	Person with a disability	25	37	38	152
2014	Not a person with a disability	27	40	33	2785
2011	Person with a disability	34	43	24	151
2011	Not a person with a disability	25	41	33	3128

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Person with a disability	15	21	38	2	14	10	45
2017	Not a person with a disability	18	17	36	6	17	6	670
2014	Person with a disability	19	13	60	8	9999	0	38
2014	Not a person with a disability	18	23	34	11	9999	14	754
2011	Person with a disability	33	20	30	0	9999	17	51
2011	Not a person with a disability	21	22	34	12	9999	10	801

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	39	39	11	6	4	0	1	78	11	141
2017	Not a person with a disability	41	39	10	6	3	1	0	80	10	2545
2014	Person with a disability	44	34	12	3	5	3	1	80	8	152
2014	Not a person with a disability	37	40	12	7	3	1	0	79	10	2785
2011	Person with a disability	42	35	12	6	2	1	1	79	9	151
2011	Not a person with a disability	38	41	11	6	3	0	0	80	9	3128
2008	Person with a disability	40	42	12	4	1	0	1	82	5	148
2008	Not a person with a disability	41	39	10	5	3	1	0	81	9	3080

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	41	17	12	6	1	0	64	18	140
2017	Not a person with a disability	21	42	20	11	4	2	0	64	16	2542
2014	Person with a disability	27	31	18	13	8	3	1	60	22	152
2014	Not a person with a disability	21	43	20	10	5	2	0	65	15	2787
2011	Person with a disability	24	36	20	12	6	2	0	61	18	151
2011	Not a person with a disability	19	41	18	12	7	2	0	62	20	3122

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	22	37	21	5	0	4	27	35	138
2017	Not a person with a disability	9	24	36	19	9	0	3	29	33	2533
2014	Person with a disability	15	24	46	9	5	0	1	14	40	152
2014	Not a person with a disability	9	26	39	17	6	1	2	24	36	2779
2011	Person with a disability	13	34	31	16	5	0	3	21	47	150
2011	Not a person with a disability	11	28	35	16	6	1	2	23	40	3112
2008	Person with a disability	17	29	29	19	5	0	1	24	47	148
2008	Not a person with a disability	9	29	38	17	5	1	2	23	38	3080

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	22	30	21	9	2	4	33	35	138
2017	Not a person with a disability	7	17	27	25	15	3	5	44	26	2529
2014	Person with a disability	12	20	29	24	11	1	2	36	33	151
2014	Not a person with a disability	9	19	32	23	11	3	3	35	31	2773
2011	Person with a disability	11	20	37	20	9	1	1	31	31	149
2011	Not a person with a disability	11	21	27	23	11	3	3	37	34	3113
2008	Person with a disability	14	22	22	24	13	1	4	39	38	147
2008	Not a person with a disability	9	21	30	23	10	3	3	36	32	3072

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	26	25	11	5	2	8	18	54	139
2017	Not a person with a disability	20	26	28	12	7	2	4	21	49	2536
2014	Person with a disability	26	28	23	13	5	3	2	19	57	152
2014	Not a person with a disability	29	29	25	9	4	1	3	14	61	2777
2011	Person with a disability	25	25	24	13	10	1	3	24	52	150
2011	Not a person with a disability	22	27	28	12	6	2	3	20	50	3111
2008	Person with a disability	18	32	22	16	7	1	4	24	53	149
2008	Not a person with a disability	19	27	29	14	6	2	3	21	48	3069

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	20	27	21	15	1	4	38	33	139
2017	Not a person with a disability	9	17	32	26	13	1	3	41	26	2520
2014	Person with a disability	9	17	37	25	7	1	4	34	27	152
2014	Not a person with a disability	9	18	36	25	9	1	2	35	28	2768
2011	Person with a disability	12	22	30	22	11	1	2	33	35	150
2011	Not a person with a disability	10	18	34	23	10	1	3	35	30	3111
2008	Person with a disability	9	25	33	21	7	1	3	30	36	148
2008	Not a person with a disability	7	19	35	24	10	1	3	36	27	3067

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	24	30	8	9	2	5	18	50	137
2017	Not a person with a disability	18	23	27	17	10	1	3	29	43	2536
2014	Person with a disability	26	22	30	10	9	1	2	20	50	151
2014	Not a person with a disability	22	26	28	13	6	1	3	20	51	2780
2011	Person with a disability	24	25	26	9	12	1	2	22	51	150
2011	Not a person with a disability	21	26	27	14	7	2	3	22	49	3116
2008	Person with a disability	20	29	25	16	6	1	3	24	51	148
2008	Not a person with a disability	18	26	28	16	8	1	3	25	46	3079

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	17	25	14	16	3	5	34	39	141
2017	Not a person with a disability	9	16	24	25	16	3	6	45	28	2534
2014	Person with a disability	13	16	23	25	13	3	7	43	31	151
2014	Not a person with a disability	7	15	26	29	15	2	7	48	24	2779
2011	Person with a disability	11	13	27	23	16	4	6	43	27	150
2011	Not a person with a disability	8	15	26	26	16	2	7	46	25	3108
2008	Person with a disability	14	20	18	25	12	4	6	42	38	149
2008	Not a person with a disability	9	18	26	24	15	3	7	42	29	3072

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	31	24	12	6	4	3	20	54	137
2017	Not a person with a disability	18	25	30	13	7	3	4	22	46	2531
2014	Person with a disability	27	24	28	7	7	4	2	15	55	152
2014	Not a person with a disability	24	27	28	11	5	1	3	17	54	2782

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	22	10	15	12	3	62	28	141
2017	Not a person with a disability	43	31	9	8	6	1	75	15	2545
2014	Person with a disability	30	30	12	13	11	4	62	25	152
2014	Not a person with a disability	42	32	9	9	7	1	74	17	2788

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	34	8	14	5	1	72	20	139
2017	Not a person with a disability	48	35	7	7	3	0	83	10	2544
2014	Person with a disability	40	37	12	4	7	0	77	11	152
2014	Not a person with a disability	43	39	9	6	3	0	82	9	2787

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	39	31	14	6	3	6	1	75	10	140
2017	Not a person with a disability	37	37	14	3	2	7	0	79	6	2542
2014	Person with a disability	40	28	9	6	8	8	0	74	16	152
2014	Not a person with a disability	41	36	13	2	2	6	0	82	4	2786

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	44	12	6	5	4	75	12	141
2017	Not a person with a disability	39	40	12	4	2	3	82	6	2546
2014	Person with a disability	33	32	14	6	11	5	68	18	152
2014	Not a person with a disability	40	38	12	4	2	3	81	6	2783
2011	Person with a disability	31	31	17	8	7	6	66	17	151
2011	Not a person with a disability	32	42	14	5	3	4	77	9	3113

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	35	14	6	7	1	1	73	14	141
2017	Not a person with a disability	45	38	9	5	2	0	0	83	7	2546
2014	Person with a disability	32	38	10	9	10	1	0	71	19	152
2014	Not a person with a disability	45	36	11	5	3	1	0	81	8	2782
2011	Person with a disability	36	26	16	10	11	1	1	63	21	151
2011	Not a person with a disability	38	38	13	5	4	1	0	77	10	3118
2008	Person with a disability	35	38	12	8	7	0	1	74	14	149
2008	Not a person with a disability	35	41	12	7	4	1	0	77	11	3084

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	34	15	11	11	3	3	61	24	141
2017	Not a person with a disability	27	31	15	9	8	6	4	65	19	2547
2014	Person with a disability	30	22	11	15	12	7	3	58	31	152
2014	Not a person with a disability	30	30	14	9	8	5	3	66	18	2788

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	41	8	7	3	6	0	81	11	140
2017	Not a person with a disability	36	42	12	4	1	5	0	82	5	2536
2014	Person with a disability	41	29	12	9	4	5	0	74	14	152
2014	Not a person with a disability	36	41	11	5	2	5	0	82	7	2785
2011	Person with a disability	42	33	12	7	2	3	1	79	9	150
2011	Not a person with a disability	35	39	14	4	2	6	1	79	7	3117

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	34	13	14	8	1	1	65	22	139
2017	Not a person with a disability	30	39	12	10	5	4	1	72	15	2538
2014	Person with a disability	42	25	11	9	11	1	1	69	20	152
2014	Not a person with a disability	34	39	11	8	4	4	1	76	13	2783
2011	Person with a disability	32	31	12	11	7	7	1	68	19	151
2011	Not a person with a disability	30	37	12	9	5	5	1	72	16	3118
2008	Person with a disability	33	29	11	10	11	5	3	66	22	149
2008	Not a person with a disability	28	34	13	11	6	6	2	67	19	3081

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	34	18	11	7	6	1	60	20	140
2017	Not a person with a disability	20	35	20	13	5	5	1	60	19	2540
2014	Person with a disability	24	29	17	11	13	5	1	56	25	152
2014	Not a person with a disability	24	35	19	11	5	6	1	63	17	2786
2011	Person with a disability	15	38	17	15	10	4	1	56	26	151
2011	Not a person with a disability	17	35	21	11	7	8	2	57	20	3116

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	16	16	15	23	14	2	36	45	139
2017	Not a person with a disability	16	24	17	14	12	13	3	48	32	2540
2014	Person with a disability	15	17	11	16	27	13	1	37	50	152
2014	Not a person with a disability	15	21	18	15	15	13	2	43	36	2785
2011	Person with a disability	11	12	19	16	28	13	1	27	51	151
2011	Not a person with a disability	14	22	18	15	13	15	3	44	34	3120

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	50	3	12	8	77	20	141
2017	Not a person with a disability	35	46	4	11	3	81	15	2548
2014	Person with a disability	33	42	4	12	9	75	21	152
2014	Not a person with a disability	34	47	6	9	4	82	12	2787
2011	Person with a disability	37	37	5	14	7	74	21	150
2011	Not a person with a disability	42	43	4	9	2	85	11	3128
2008	Person with a disability	36	46	3	9	6	82	15	148
2008	Not a person with a disability	44	42	4	7	2	86	10	3088

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	44	37	4	8	6	1	82	14	141
2017	Not a person with a disability	45	37	6	8	4	0	82	12	2545
2014	Person with a disability	36	29	11	11	12	1	65	23	152
2014	Not a person with a disability	46	34	6	8	5	0	80	13	2785
2011	Person with a disability	40	33	12	9	5	0	73	14	151
2011	Not a person with a disability	47	35	7	8	3	0	82	11	3122

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	51	27	9	9	2	0	1	79	12	141
2017	Not a person with a disability	56	32	6	4	1	0	0	88	5	2536
2014	Person with a disability	46	31	5	6	10	1	1	79	16	151
2014	Not a person with a disability	49	36	7	5	2	0	0	86	7	2785

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	68	21	6	2	1	1	1	91	4	140
2017	Not a person with a disability	68	22	5	3	1	1	1	91	3	2535
2014	Person with a disability	66	19	7	3	1	1	3	89	5	152
2014	Not a person with a disability	67	22	5	3	1	1	1	90	4	2785
2011	Person with a disability	69	19	8	2	1	0	1	90	3	150
2011	Not a person with a disability	68	19	5	4	1	1	1	89	5	3123
2008	Person with a disability	76	15	3	2	0	1	2	95	2	148
2008	Not a person with a disability	70	19	4	4	1	0	1	91	5	3082

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	66	24	4	3	1	0	1	92	5	141
2017	Not a person with a disability	64	19	6	7	3	0	0	84	10	2546
2014	Person with a disability	58	25	5	6	4	1	1	84	10	152
2014	Not a person with a disability	62	20	6	8	3	0	1	83	11	2783
2011	Person with a disability	62	21	8	3	5	0	0	83	9	149
2011	Not a person with a disability	63	18	5	9	4	0	1	83	12	3120
2008	Person with a disability	64	19	5	8	1	0	3	85	9	148
2008	Not a person with a disability	64	17	5	8	4	0	1	83	12	3085

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	73	16	6	2	1	0	1	91	3	140
2017	Not a person with a disability	66	19	6	5	2	0	2	86	8	2550
2014	Person with a disability	67	15	7	1	3	1	6	88	5	152
2014	Not a person with a disability	68	18	5	5	2	0	2	88	7	2787
2011	Person with a disability	70	17	6	3	1	1	2	89	5	150
2011	Not a person with a disability	65	18	6	5	3	0	3	86	8	3120
2008	Person with a disability	68	13	7	6	1	1	4	85	7	149
2008	Not a person with a disability	65	16	5	5	4	0	5	85	10	3089

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	80	11	4	1	2	0	2	94	3	140
2017	Not a person with a disability	80	12	4	2	1	0	2	93	3	2544
2014	Person with a disability	80	9	4	1	3	1	2	92	4	152
2014	Not a person with a disability	79	12	3	2	2	0	2	93	3	2782
2011	Person with a disability	73	15	6	0	2	0	4	92	2	151
2011	Not a person with a disability	78	11	4	2	2	0	3	92	4	3123
2008	Person with a disability	80	6	6	2	0	1	5	92	2	149
2008	Not a person with a disability	78	9	4	2	3	0	4	91	5	3082

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	61	22	10	3	1	2	1	86	4	140
2017	Not a person with a disability	56	24	9	6	2	1	3	83	8	2545
2014	Person with a disability	55	22	12	4	2	1	4	81	6	152
2014	Not a person with a disability	54	26	9	5	2	1	3	83	8	2787

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	69	18	6	3	1	2	1	90	4	140
2017	Not a person with a disability	65	21	6	2	1	4	2	91	3	2543
2014	Person with a disability	62	16	8	3	1	7	3	87	4	150
2014	Not a person with a disability	61	23	6	2	2	3	2	90	4	2782
2011	Person with a disability	67	18	8	1	1	1	4	89	2	149
2011	Not a person with a disability	61	20	7	3	1	2	4	88	4	3116
2008	Person with a disability	66	19	6	1	1	1	6	91	2	149
2008	Not a person with a disability	63	20	8	2	1	3	4	89	3	3081

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	31	69	141
2017	Not a person with a disability	16	84	2545
2014	Person with a disability	35	65	151
2014	Not a person with a disability	15	85	2786

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	49	45
2017	Not a person with a disability	48	419
2014	Person with a disability	40	52
2014	Not a person with a disability	49	402

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	76	45
2017	Not a person with a disability	61	419
2014	Person with a disability	71	52
2014	Not a person with a disability	61	402

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	419
2014	Person with a disability	10	52
2014	Not a person with a disability	8	402

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Person with a disability	45
2014	Person with a disability	52
2014	Not a person with a disability	402

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	4	419
2014	Not a person with a disability	3	402

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	3	419
2014	Not a person with a disability	3	402

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	45
2017	Not a person with a disability	4	419
2014	Not a person with a disability	4	402

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	35	45
2017	Not a person with a disability	40	419
2014	Person with a disability	32	52
2014	Not a person with a disability	41	403

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	43	45
2017	Not a person with a disability	37	419
2014	Person with a disability	45	52
2014	Not a person with a disability	39	403

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	57	45
2017	Not a person with a disability	44	419
2014	Person with a disability	61	52
2014	Not a person with a disability	46	403

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	40	45
2017	Not a person with a disability	38	419
2014	Person with a disability	47	52
2014	Not a person with a disability	37	403

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	29	45
2017	Not a person with a disability	34	419
2014	Person with a disability	44	52
2014	Not a person with a disability	35	403

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	52	45
2017	Not a person with a disability	54	419
2014	Person with a disability	49	52
2014	Not a person with a disability	52	403

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	44	45
2017	Not a person with a disability	27	419
2014	Person with a disability	48	52
2014	Not a person with a disability	27	403

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	45

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	419
2014	Person with a disability	10	52
2014	Not a person with a disability	8	403

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	419
2014	Person with a disability	10	52
2014	Not a person with a disability	10	403

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	47	45
2017	Not a person with a disability	43	419
2014	Person with a disability	60	52
2014	Not a person with a disability	43	403

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	24	45
2017	Not a person with a disability	27	419
2014	Person with a disability	24	52
2014	Not a person with a disability	26	403

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	20	45
2017	Not a person with a disability	10	419
2014	Person with a disability	11	52
2014	Not a person with a disability	13	403

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	53	45
2017	Not a person with a disability	56	419
2014	Person with a disability	56	52
2014	Not a person with a disability	57	404

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	17	45
2017	Not a person with a disability	28	419
2014	Person with a disability	26	52
2014	Not a person with a disability	29	404

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	419
2014	Person with a disability	12	52
2014	Not a person with a disability	11	404

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	23	45
2017	Not a person with a disability	19	419
2014	Person with a disability	27	52
2014	Not a person with a disability	15	404

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	419
2014	Person with a disability	17	52
2014	Not a person with a disability	12	404

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	419
2014	Not a person with a disability	3	404

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	419
2014	Not a person with a disability	13	404

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	21	45
2017	Not a person with a disability	10	419
2014	Person with a disability	10	52
2014	Not a person with a disability	10	404

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	27	45
2017	Not a person with a disability	24	419
2014	Person with a disability	21	52
2014	Not a person with a disability	24	404

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	43
2017	Not a person with a disability	12	397
2014	Person with a disability	12	49
2014	Not a person with a disability	13	389

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	21	43
2017	Not a person with a disability	22	397
2014	Person with a disability	20	49
2014	Not a person with a disability	19	389

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	43
2017	Not a person with a disability	11	397
2014	Person with a disability	16	49
2014	Not a person with a disability	9	389

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	397
2014	Not a person with a disability	7	389

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	397
2014	Person with a disability	9	49
2014	Not a person with a disability	12	389

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	43
2017	Not a person with a disability	13	397
2014	Person with a disability	21	49
2014	Not a person with a disability	10	389

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	43
2017	Not a person with a disability	11	397
2014	Person with a disability	14	49
2014	Not a person with a disability	10	389

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	397
2014	Not a person with a disability	6	389

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	43
2017	Not a person with a disability	13	397
2014	Person with a disability	16	49
2014	Not a person with a disability	11	389

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	21	43
2017	Not a person with a disability	24	397
2014	Person with a disability	42	49
2014	Not a person with a disability	29	389

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	43
2017	Not a person with a disability	8	397
2014	Person with a disability	20	49
2014	Not a person with a disability	9	389

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	52	43
2017	Not a person with a disability	43	397
2014	Person with a disability	59	49
2014	Not a person with a disability	44	389

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	43

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	59	43
2017	Not a person with a disability	51	397
2014	Person with a disability	53	49
2014	Not a person with a disability	55	389

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	2	397

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	43
2017	Not a person with a disability	14	397
2014	Not a person with a disability	13	389

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	92	8	45
2017	Not a person with a disability	93	7	418

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	20	25	11	14	18	3	38	31	141
2017	Not a person with a disability	14	17	18	6	7	31	8	51	20	2544
2014	Person with a disability	13	13	20	10	16	20	7	37	36	152
2014	Not a person with a disability	15	17	17	6	5	31	8	53	19	2787

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	34	18	8	12	6	1	60	21	140
2017	Not a person with a disability	30	33	15	6	5	10	1	70	12	2544
2014	Person with a disability	29	22	15	11	13	10	1	56	26	151
2014	Not a person with a disability	27	31	18	5	4	14	1	68	11	2784
2011	Person with a disability	28	33	18	8	6	8	0	65	15	148
2011	Not a person with a disability	32	37	14	5	3	9	0	76	8	3119

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	24	76	139
2017	Not a person with a disability	6	94	2541
2014	Person with a disability	24	76	152
2014	Not a person with a disability	7	93	2782

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	48	34
2017	Not a person with a disability	39	158
2014	Person with a disability	28	35
2014	Not a person with a disability	31	190

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	83	34
2017	Not a person with a disability	82	158
2014	Person with a disability	88	35
2014	Not a person with a disability	83	190

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Person with a disability	34
2017	Not a person with a disability	158
2014	Person with a disability	35
2014	Not a person with a disability	190

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	6	158
2014	Person with a disability	0	35
2014	Not a person with a disability	5	190

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	35

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	34
2017	Not a person with a disability	9	158
2014	Not a person with a disability	7	190

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	18	158
2014	Not a person with a disability	19	191

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	27	158
2014	Not a person with a disability	19	191

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	14	158
2014	Not a person with a disability	11	191

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	158
2014	Person with a disability	0	35
2014	Not a person with a disability	6	191

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	17	34
2017	Not a person with a disability	28	158
2014	Not a person with a disability	24	191

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	34
2017	Not a person with a disability	40	158
2014	Person with a disability	16	35
2014	Not a person with a disability	33	191

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	158

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	34
2017	Not a person with a disability	4	158
2014	Not a person with a disability	7	191

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	13	158
2014	Person with a disability	14	35
2014	Not a person with a disability	13	191

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	158

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	56	34
2017	Not a person with a disability	5	158
2014	Person with a disability	69	35
2014	Not a person with a disability	3	191

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Person with a disability	34
2014	Person with a disability	35
2014	Not a person with a disability	191

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	34
2017	Not a person with a disability	23	158
2014	Person with a disability	26	35
2014	Not a person with a disability	30	191

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	24	34
2017	Not a person with a disability	30	158
2014	Person with a disability	34	35
2014	Not a person with a disability	20	191

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	14	158
2014	Person with a disability	20	35
2014	Not a person with a disability	12	191

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	6	158
2014	Not a person with a disability	6	191

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	41	34
2017	Not a person with a disability	18	158
2014	Person with a disability	37	35
2014	Not a person with a disability	13	191

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	158
2014	Not a person with a disability	3	191

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	6	158

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	158
2014	Not a person with a disability	11	191

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	34
2017	Not a person with a disability	8	158
2014	Not a person with a disability	7	191

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	39	34
2017	Not a person with a disability	52	158
2014	Person with a disability	34	35
2014	Not a person with a disability	59	191

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	6	148
2014	Not a person with a disability	7	188

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	33
2017	Not a person with a disability	16	148
2014	Person with a disability	23	31
2014	Not a person with a disability	18	188

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	148
2014	Not a person with a disability	5	188

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	4	188

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	33
2017	Not a person with a disability	4	148
2014	Not a person with a disability	3	188

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	148
2014	Not a person with a disability	4	188

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	13	148
2014	Not a person with a disability	7	188

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	148
2014	Not a person with a disability	6	188

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	33
2017	Not a person with a disability	11	148
2014	Person with a disability	20	31
2014	Not a person with a disability	9	188

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	33
2017	Not a person with a disability	27	148
2014	Person with a disability	28	31
2014	Not a person with a disability	23	188

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	148
2014	Not a person with a disability	6	188

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	50	33
2017	Not a person with a disability	51	148
2014	Person with a disability	55	31
2014	Not a person with a disability	42	188

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	31

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	49	33
2017	Not a person with a disability	61	148
2014	Person with a disability	58	31
2014	Not a person with a disability	66	188

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	148

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	18	33
2017	Not a person with a disability	13	148
2014	Not a person with a disability	13	188

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	85	15	34
2017	Not a person with a disability	90	10	160

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	17	27	5	7	32	1	42	18	140
2017	Not a person with a disability	15	16	18	3	2	38	7	56	10	2546
2014	Person with a disability	13	16	18	7	11	30	5	44	28	152
2014	Not a person with a disability	15	14	18	3	2	40	8	56	9	2787

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	31	22	3	5	14	0	65	9	138
2017	Not a person with a disability	31	31	16	3	2	14	2	74	6	2544
2014	Person with a disability	29	22	18	5	10	16	1	61	17	152
2014	Not a person with a disability	27	31	18	3	2	18	2	72	6	2785
2011	Person with a disability	34	31	16	5	3	10	1	73	9	150
2011	Not a person with a disability	36	35	13	3	2	11	0	80	5	3122

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	55	45	140
2017	Not a person with a disability	11	89	2548
2014	Person with a disability	45	55	151
2014	Not a person with a disability	10	90	2781

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	82	18	79
2017	Not a person with a disability	76	24	294
2014	Person with a disability	81	19	67
2014	Not a person with a disability	78	22	274

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	50	31	5	8	5	2	0	82	13	65
2017	Not a person with a disability	57	29	6	4	2	0	1	88	5	223
2014	Person with a disability	60	25	0	8	7	0	0	85	15	55
2014	Not a person with a disability	54	34	5	5	2	1	0	88	7	215

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	44	4	6	2	3	4	88	8	140
2017	Not a person with a disability	24	50	9	6	2	2	5	81	9	2548
2014	Person with a disability	37	44	10	3	1	1	6	86	4	152
2014	Not a person with a disability	23	53	11	5	1	2	5	81	7	2786
2011	Person with a disability	29	48	8	4	2	1	7	84	7	149
2011	Not a person with a disability	23	53	11	6	2	1	4	80	9	3124
2008	Person with a disability	33	42	7	6	2	5	5	83	9	150
2008	Not a person with a disability	24	51	10	7	3	2	4	79	11	3087

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	18	21	6	9	31	6	44	22	140
2017	Not a person with a disability	10	23	20	7	4	27	8	51	18	2545
2014	Person with a disability	10	18	21	11	11	22	8	39	31	152
2014	Not a person with a disability	9	20	23	8	3	28	9	46	17	2786
2011	Person with a disability	10	22	29	9	9	17	4	41	22	151
2011	Not a person with a disability	9	23	25	7	4	25	7	47	16	3120

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	30	9	8	2	10	4	78	12	140
2017	Not a person with a disability	37	31	11	3	2	11	6	80	6	2547
2014	Person with a disability	35	26	15	6	5	8	5	70	13	152
2014	Not a person with a disability	34	34	12	3	2	9	6	80	6	2786
2011	Person with a disability	33	32	11	5	5	9	5	76	12	151
2011	Not a person with a disability	35	32	13	3	2	10	5	79	6	3122
2008	Person with a disability	36	30	10	6	5	9	5	76	12	150
2008	Not a person with a disability	34	34	11	3	2	11	4	81	6	3086

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	32	9	9	6	16	3	71	18	140
2017	Not a person with a disability	28	31	15	4	2	15	5	73	8	2547
2014	Person with a disability	28	20	23	5	8	11	5	57	16	152
2014	Not a person with a disability	27	32	15	5	2	14	5	72	9	2787
2011	Person with a disability	25	28	15	7	7	12	5	65	17	151
2011	Not a person with a disability	27	33	15	5	3	13	4	72	10	3118
2008	Person with a disability	30	26	14	6	5	13	7	69	14	149
2008	Not a person with a disability	31	31	14	6	3	10	4	73	11	3085

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	50	27	8	7	7	1	0	78	14	139
2017	Not a person with a disability	56	26	8	5	4	1	0	82	9	2542

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	51	23	11	6	6	2	1	76	13	140
2017	Not a person with a disability	56	24	10	4	4	2	0	82	8	2547

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	35	18	11	9	5	0	61	20	140
2017	Not a person with a disability	23	43	16	9	4	5	0	69	14	2546

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	25	16	18	21	5	1	41	42	141
2017	Not a person with a disability	20	41	16	14	7	2	0	62	22	2545

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	27	21	13	18	0	2	47	32	139
2017	Not a person with a disability	26	26	21	12	13	0	2	54	25	2540

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	26	23	22	10	0	1	45	32	140
2017	Not a person with a disability	19	27	26	16	11	0	1	46	28	2542

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	27	21	16	10	0	2	52	27	140
2017	Not a person with a disability	25	30	22	13	8	1	2	56	21	2537

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	24	23	17	21	1	5	36	40	140
2017	Not a person with a disability	18	22	25	18	15	1	2	41	33	2542

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	39	26	15	7	3	0	10	73	11	138
2017	Not a person with a disability	40	25	14	8	5	1	8	71	14	2540

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	31	23	16	10	1	0	51	26	140
2017	Not a person with a disability	30	28	22	12	7	0	1	59	19	2539

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	26	26	15	8	0	1	50	23	140
2017	Not a person with a disability	28	32	22	12	5	1	1	60	17	2534

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	30	25	15	10	0	1	49	25	140
2017	Not a person with a disability	24	31	23	13	7	1	1	57	20	2535

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	28	21	16	9	0	1	53	26	140
2017	Not a person with a disability	28	30	22	12	6	1	1	59	18	2539

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	38	15	14	8	1	1	62	23	140
2017	Not a person with a disability	31	32	20	10	5	1	2	65	15	2534

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	47	25	13	6	4	0	4	76	11	140
2017	Not a person with a disability	58	22	12	4	2	0	2	82	6	2546

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	56	19	8	7	7	1	2	78	15	139
2017	Not a person with a disability	73	12	5	3	3	1	2	88	7	2545

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	51	28	7	8	5	0	1	80	13	140
2017	Not a person with a disability	56	28	9	4	2	0	2	85	6	2547

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	49	17	9	12	11	1	1	68	23	140
2017	Not a person with a disability	59	19	10	6	4	0	2	80	10	2546

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	51	11	4	3	1	1	30	88	6	138
2017	Not a person with a disability	57	15	4	2	1	0	21	91	3	2542

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	68	15	5	2	1	1	7	91	4	138
2017	Not a person with a disability	72	14	4	2	1	0	7	93	2	2536

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	59	17	6	6	6	1	4	81	12	140
2017	Not a person with a disability	67	15	6	3	4	0	4	85	8	2549

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	25	25	9	6	1	3	58	15	139
2017	Not a person with a disability	53	30	11	3	1	0	2	85	4	2546

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	5	24	38	28	5	1	0	29	33	141
2017	Not a person with a disability	13	32	37	13	6	0	0	44	18	2551

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	29	36	17	3	0	1	20	44	140
2017	Not a person with a disability	6	19	38	25	12	0	0	37	25	2543

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	21	19	8	13	4	3	35	65	141
2017	Not a person with a disability	33	25	20	9	8	5	1	35	65	2551

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	83
2017	Not a person with a disability	18	1562

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	33	83
2017	Not a person with a disability	36	1562

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	26	83
2017	Not a person with a disability	18	1562

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	30	83
2017	Not a person with a disability	33	1562

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	7	83
2017	Not a person with a disability	6	1562

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	42	83
2017	Not a person with a disability	45	1562

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Person with a disability	2	37	17	13	5	25	80
2017	Not a person with a disability	6	52	19	8	4	11	1541

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	12	22	23	23	0	6	27	50	84
2017	Not a person with a disability	13	24	16	18	18	3	9	41	41	1568

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	3	12	7	21	51	0	5	16	76	84
2017	Not a person with a disability	3	12	12	21	42	3	7	17	70	1565

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 117. Are you a person with a disability?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.