2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	9	9	5	0	78	14	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	12	7	2	0	78	10	435
2017	University certificate or diploma below the bachelor's level	29	36	15	12	8	0	64	20	59
2017	Bachelor's degree	29	50	11	5	5	0	79	10	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	43	8	7	3	0	82	10	1187
2014	Secondary or high school graduation certificate or equivalent or less	36	39	12	8	5	0	75	13	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	48	14	8	3	0	75	11	492
2014	University certificate or diploma below the bachelor's level	37	39	11	11	2	0	76	13	83
2014	Bachelor's degree	26	47	11	11	5	0	73	16	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	44	10	8	5	0	77	13	1236
2011	Secondary or high school graduation certificate or equivalent or less	39	36	13	7	5	0	75	11	295
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	12	7	5	0	76	12	590
2011	University certificate or diploma below the bachelor's level	32	36	9	13	9	0	68	22	95
2011	Bachelor's degree	31	43	12	9	5	0	74	13	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	42	10	6	5	0	79	11	1269
2008	Secondary or high school graduation certificate or equivalent or less	39	41	10	7	2	0	81	9	364
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	11	6	4	0	79	10	599
2008	University certificate or diploma below the bachelor's level	35	45	10	5	4	1	81	9	100
2008	Bachelor's degree	31	44	12	9	4	0	75	12	1006
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	8	7	4	0	81	11	1148

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	31	12	8	6	75	14	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	14	10	8	68	18	432
2017	University certificate or diploma below the bachelor's level	23	34	12	22	10	56	32	60
2017	Bachelor's degree	30	41	11	11	7	71	18	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	13	11	7	69	18	1187

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	25	11	5	0	0	84	6	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	30	8	3	0	0	88	4	433
2017	University certificate or diploma below the bachelor's level	47	30	21	2	0	0	77	2	59
2017	Bachelor's degree	48	38	9	3	2	0	85	5	828
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	37	7	2	1	0	90	3	1185
2014	Secondary or high school graduation certificate or equivalent or less	65	26	6	1	2	0	91	3	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	31	6	3	0	0	91	3	491
2014	University certificate or diploma below the bachelor's level	65	26	4	3	2	0	91	5	82
2014	Bachelor's degree	53	33	8	4	1	0	86	5	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	29	7	2	1	0	89	4	1236
2011	Secondary or high school graduation certificate or equivalent or less	59	31	8	1	0	0	90	2	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	29	5	2	2	0	91	4	591
2011	University certificate or diploma below the bachelor's level	55	29	12	3	1	1	84	4	97
2011	Bachelor's degree	53	33	9	3	1	0	86	4	1051
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	29	7	3	1	0	89	4	1268

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	29	9	8	2	0	80	11	183
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	36	12	4	2	0	82	6	431
2017	University certificate or diploma below the bachelor's level	32	37	18	10	3	0	69	13	59
2017	Bachelor's degree	37	45	9	5	3	0	82	9	828
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	9	5	3	0	83	8	1186
2014	Secondary or high school graduation certificate or equivalent or less	47	37	9	4	2	0	84	7	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	12	7	1	0	80	8	492
2014	University certificate or diploma below the bachelor's level	50	31	13	4	2	0	81	7	83
2014	Bachelor's degree	34	42	12	9	3	0	75	12	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	41	10	7	3	0	80	10	1235
2011	Secondary or high school graduation certificate or equivalent or less	44	39	11	4	2	1	83	6	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	43	7	5	3	0	84	8	592
2011	University certificate or diploma below the bachelor's level	32	45	15	4	4	0	77	8	97
2011	Bachelor's degree	37	43	10	7	3	0	80	10	1052
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42	7	5	3	0	85	8	1270
2008	Secondary or high school graduation certificate or equivalent or less	46	39	8	5	2	0	85	7	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	41	6	4	3	0	87	7	601
2008	University certificate or diploma below the bachelor's level	41	44	8	6	1	1	85	7	100
2008	Bachelor's degree	38	45	8	6	2	0	83	9	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	42	7	5	2	0	87	7	1153

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	26	12	4	4	3	0	79	8	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	16	9	5	1	0	70	14	434
2017	University certificate or diploma below the bachelor's level	28	41	17	11	3	0	0	69	14	60
2017	Bachelor's degree	35	34	15	9	6	1	0	70	15	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	36	18	8	5	1	0	69	13	1186
2014	Secondary or high school graduation certificate or equivalent or less	42	33	16	4	3	1	1	76	7	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	17	10	6	1	0	67	16	492
2014	University certificate or diploma below the bachelor's level	37	27	21	10	6	0	0	63	16	83
2014	Bachelor's degree	27	35	20	12	5	1	0	63	17	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	38	17	12	8	0	0	63	20	1236
2011	Secondary or high school graduation certificate or equivalent or less	34	38	17	5	4	1	1	73	9	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	18	11	7	2	0	63	18	590
2011	University certificate or diploma below the bachelor's level	28	28	19	9	12	3	0	58	22	97
2011	Bachelor's degree	30	36	19	9	4	1	0	66	14	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	38	18	10	7	1	0	65	17	1268

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	35	11	1	2	0	0	86	3	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	18	8	4	0	0	70	12	433
2017	University certificate or diploma below the bachelor's level	28	37	23	9	3	0	0	65	12	60
2017	Bachelor's degree	34	38	14	9	5	0	0	72	14	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	16	10	5	0	0	69	15	1187
2014	Secondary or high school graduation certificate or equivalent or less	36	39	15	6	4	0	0	75	9	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	17	9	6	1	0	68	15	490
2014	University certificate or diploma below the bachelor's level	37	27	22	10	3	0	0	64	14	82
2014	Bachelor's degree	27	37	19	11	5	1	0	64	16	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	18	13	7	0	0	61	21	1236
2011	Secondary or high school graduation certificate or equivalent or less	32	40	17	5	5	0	1	73	10	295
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	35	19	12	8	1	0	61	20	592
2011	University certificate or diploma below the bachelor's level	27	32	19	8	10	3	0	62	19	97
2011	Bachelor's degree	28	39	17	11	5	1	0	67	15	1044
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	39	16	12	7	1	0	65	18	1267
2008	Secondary or high school graduation certificate or equivalent or less	39	38	12	6	4	0	0	78	10	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	39	15	8	4	0	0	72	13	602
2008	University certificate or diploma below the bachelor's level	29	48	7	9	6	1	0	77	16	99
2008	Bachelor's degree	26	43	16	9	5	1	0	70	14	1005
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	41	15	12	7	0	0	66	19	1153

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	24	12	7	4	7	1	75	12	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	22	18	10	8	5	0	62	19	432
2017	University certificate or diploma below the bachelor's level	22	28	20	14	10	5	2	52	26	60
2017	Bachelor's degree	29	30	19	12	6	3	1	62	19	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	27	19	11	7	5	2	60	20	1184
2014	Secondary or high school graduation certificate or equivalent or less	38	26	19	8	5	3	1	67	13	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	26	19	8	10	6	1	61	19	491
2014	University certificate or diploma below the bachelor's level	38	21	14	9	14	5	0	61	24	83
2014	Bachelor's degree	27	27	20	13	8	5	1	57	22	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	27	21	12	8	4	2	57	21	1234
2011	Secondary or high school graduation certificate or equivalent or less	37	25	18	9	6	4	2	66	16	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	25	18	10	10	6	1	59	22	591
2011	University certificate or diploma below the bachelor's level	22	26	21	11	13	7	0	51	26	97
2011	Bachelor's degree	30	30	17	12	7	4	0	62	20	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	18	11	7	5	2	62	19	1268
2008	Secondary or high school graduation certificate or equivalent or less	35	24	18	7	8	5	2	64	17	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	29	16	10	7	3	0	66	18	603
2008	University certificate or diploma below the bachelor's level	22	26	21	15	7	8	1	53	24	99
2008	Bachelor's degree	26	30	21	12	6	5	0	58	20	1006
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	30	21	11	7	5	2	58	19	1153

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	27	11	4	3	1	1	82	7	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	30	10	8	5	2	1	77	12	432
2017	University certificate or diploma below the bachelor's level	46	24	15	5	9	2	0	71	14	60
2017	Bachelor's degree	49	27	12	7	4	2	0	77	10	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30	13	6	5	1	1	76	11	1187
2014	Secondary or high school graduation certificate or equivalent or less	53	25	10	3	3	4	1	82	7	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	31	10	7	6	2	0	76	14	492
2014	University certificate or diploma below the bachelor's level	45	23	11	12	7	1	0	69	20	83
2014	Bachelor's degree	44	30	12	7	4	2	1	76	12	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	31	12	8	6	2	1	74	14	1235
2011	Secondary or high school graduation certificate or equivalent or less	46	29	14	5	4	1	1	77	9	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	29	11	7	6	2	1	74	14	592
2011	University certificate or diploma below the bachelor's level	32	29	20	3	13	3	0	62	17	97
2011	Bachelor's degree	43	31	11	8	4	3	1	76	12	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	32	13	7	5	2	1	75	12	1270
2008	Secondary or high school graduation certificate or equivalent or less	47	32	8	5	4	4	1	82	9	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	28	11	7	7	1	0	75	14	602
2008	University certificate or diploma below the bachelor's level	33	36	8	12	8	2	2	71	20	100
2008	Bachelor's degree	42	33	10	7	4	3	1	78	11	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	11	7	7	3	1	73	15	1152

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	27	9	7	5	1	0	79	12	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	10	9	5	0	0	76	14	432
2017	University certificate or diploma below the bachelor's level	34	33	16	12	5	0	0	67	17	60
2017	Bachelor's degree	44	32	10	9	5	1	0	76	14	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	12	7	5	1	1	76	12	1184
2014	Secondary or high school graduation certificate or equivalent or less	52	30	9	3	3	2	1	84	6	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	10	9	6	1	0	75	15	492
2014	University certificate or diploma below the bachelor's level	44	30	9	8	8	0	0	74	17	83
2014	Bachelor's degree	42	34	10	8	4	1	0	76	13	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	32	11	10	6	1	0	72	17	1233
2011	Secondary or high school graduation certificate or equivalent or less	45	32	10	6	4	1	1	79	10	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	9	11	7	1	0	73	18	592
2011	University certificate or diploma below the bachelor's level	36	32	12	8	12	0	0	68	21	97
2011	Bachelor's degree	38	35	11	10	5	1	0	74	15	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	12	9	6	1	0	72	16	1270
2008	Secondary or high school graduation certificate or equivalent or less	41	36	11	6	4	1	0	79	10	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	29	10	9	7	0	0	74	16	601
2008	University certificate or diploma below the bachelor's level	32	35	13	11	8	1	0	68	19	99
2008	Bachelor's degree	36	37	10	8	6	1	1	75	15	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	11	9	9	1	1	70	18	1151

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	21	5	5	6	1	0	84	11	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	28	9	6	7	0	0	78	13	434
2017	University certificate or diploma below the bachelor's level	42	28	16	7	5	2	0	72	12	60
2017	Bachelor's degree	50	28	10	7	5	0	0	78	12	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	29	11	8	5	0	0	75	13	1185
2014	Secondary or high school graduation certificate or equivalent or less	61	23	12	2	2	0	0	84	4	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	9	7	5	1	0	79	12	491
2014	University certificate or diploma below the bachelor's level	55	21	11	7	6	0	0	76	13	83
2014	Bachelor's degree	49	27	10	7	5	1	0	78	12	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	31	12	8	6	0	1	74	14	1236

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	29	16	8	3	11	0	69	13	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	35	16	8	8	6	1	67	16	434
2017	University certificate or diploma below the bachelor's level	23	33	19	8	5	11	1	64	15	60
2017	Bachelor's degree	23	34	15	10	7	11	0	64	19	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	16	11	6	9	0	64	18	1188
2014	Secondary or high school graduation certificate or equivalent or less	22	35	19	8	5	10	0	64	15	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	30	19	10	7	10	0	60	19	492
2014	University certificate or diploma below the bachelor's level	21	30	18	16	5	10	0	57	23	83
2014	Bachelor's degree	23	33	17	11	5	12	1	63	18	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	35	17	9	6	11	0	64	17	1236
2011	Secondary or high school graduation certificate or equivalent or less	23	33	18	8	6	11	1	64	15	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	19	11	11	10	1	54	25	591
2011	University certificate or diploma below the bachelor's level	22	36	16	9	12	5	0	61	23	97
2011	Bachelor's degree	22	30	21	9	8	10	0	58	18	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	30	18	8	7	12	0	62	17	1266

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	32	19	9	3	6	0	66	14	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	36	17	11	11	3	1	60	22	435
2017	University certificate or diploma below the bachelor's level	11	31	27	20	5	7	0	45	26	60
2017	Bachelor's degree	20	35	17	15	9	4	0	57	25	829
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	33	18	14	9	4	0	57	24	1184
2014	Secondary or high school graduation certificate or equivalent or less	20	38	20	11	6	5	0	61	18	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	26	19	16	13	5	0	48	31	492
2014	University certificate or diploma below the bachelor's level	22	26	22	14	15	2	0	48	30	83
2014	Bachelor's degree	17	33	21	17	9	3	0	52	27	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	20	16	10	2	0	53	27	1235
2011	Secondary or high school graduation certificate or equivalent or less	22	31	22	11	8	4	1	56	21	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	26	20	17	16	4	1	45	35	589
2011	University certificate or diploma below the bachelor's level	23	23	18	8	24	3	1	48	33	95
2011	Bachelor's degree	19	32	19	17	10	3	0	53	28	1044
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33	20	15	13	3	0	51	29	1270
2008	Secondary or high school graduation certificate or equivalent or less	24	38	16	11	6	5	0	65	18	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	20	13	11	3	0	55	25	602
2008	University certificate or diploma below the bachelor's level	22	26	21	14	14	2	1	50	28	99
2008	Bachelor's degree	20	32	21	14	9	3	0	53	25	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29	18	16	14	3	0	50	31	1154

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	28	20	10	4	13	0	61	16	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	17	15	12	6	1	53	29	434
2017	University certificate or diploma below the bachelor's level	7	30	21	25	10	8	0	39	38	60
2017	Bachelor's degree	15	27	20	18	11	9	0	46	32	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	30	20	15	12	8	0	48	30	1184
2014	Secondary or high school graduation certificate or equivalent or less	13	32	20	20	6	8	1	50	29	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	24	20	18	15	8	0	42	36	491
2014	University certificate or diploma below the bachelor's level	14	20	21	21	16	8	0	37	40	83
2014	Bachelor's degree	10	28	22	21	12	6	0	41	35	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	29	22	18	13	6	0	44	33	1236
2011	Secondary or high school graduation certificate or equivalent or less	16	29	22	13	10	8	1	50	25	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	24	22	20	16	9	0	37	39	590
2011	University certificate or diploma below the bachelor's level	14	25	18	15	18	11	0	43	37	95
2011	Bachelor's degree	9	30	20	22	12	9	0	42	36	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	28	22	19	14	7	0	41	35	1269
2008	Secondary or high school graduation certificate or equivalent or less	12	38	19	14	6	10	1	57	22	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	31	19	19	11	9	0	46	33	601
2008	University certificate or diploma below the bachelor's level	10	35	22	16	14	2	1	46	31	100
2008	Bachelor's degree	9	30	21	22	11	8	0	42	35	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	27	20	23	15	6	0	38	41	1153

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	24	18	10	5	14	0	61	18	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	26	18	14	12	6	0	53	28	435
2017	University certificate or diploma below the bachelor's level	9	30	17	20	17	7	0	42	39	60
2017	Bachelor's degree	19	28	16	14	14	9	0	52	30	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	28	16	16	13	7	0	52	31	1184
2014	Secondary or high school graduation certificate or equivalent or less	21	31	21	11	8	7	0	57	21	233
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	25	17	16	15	7	0	48	33	492
2014	University certificate or diploma below the bachelor's level	17	25	10	18	16	14	0	49	39	83
2014	Bachelor's degree	16	27	21	16	14	6	0	45	32	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29	16	16	13	6	0	52	31	1236
2011	Secondary or high school graduation certificate or equivalent or less	21	27	18	12	11	10	1	54	26	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	27	19	14	16	9	0	46	33	588
2011	University certificate or diploma below the bachelor's level	16	28	16	5	24	11	0	49	33	96
2011	Bachelor's degree	17	34	16	15	11	7	0	55	27	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	33	18	12	13	5	0	54	27	1270
2008	Secondary or high school graduation certificate or equivalent or less	16	34	16	11	9	14	0	58	23	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	31	16	17	11	11	0	51	32	599
2008	University certificate or diploma below the bachelor's level	16	29	18	10	17	10	0	50	30	100
2008	Bachelor's degree	13	31	18	14	13	10	0	49	30	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	18	16	15	10	0	46	34	1153

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	26	17	14	4	12	1	60	21	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	30	17	16	13	3	0	52	30	435
2017	University certificate or diploma below the bachelor's level	6	33	15	21	17	8	0	43	41	60
2017	Bachelor's degree	14	32	18	20	12	4	0	48	33	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	31	20	20	11	4	0	47	32	1188
2014	Secondary or high school graduation certificate or equivalent or less	16	31	19	17	12	5	0	50	30	233
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	32	19	20	13	3	0	46	34	492
2014	University certificate or diploma below the bachelor's level	15	28	16	20	18	2	0	44	39	83
2014	Bachelor's degree	12	32	18	21	14	3	0	45	36	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	30	20	21	14	3	0	44	36	1236
2011	Secondary or high school graduation certificate or equivalent or less	15	36	18	15	13	3	1	53	29	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	30	20	21	17	3	0	41	39	587
2011	University certificate or diploma below the bachelor's level	14	25	16	16	23	6	0	42	41	95
2011	Bachelor's degree	11	32	17	23	14	3	0	45	38	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	31	20	19	15	3	0	44	36	1268
2008	Secondary or high school graduation certificate or equivalent or less	17	37	15	17	8	5	0	58	26	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	35	18	18	11	3	0	52	29	600
2008	University certificate or diploma below the bachelor's level	17	28	14	26	14	1	0	46	40	100
2008	Bachelor's degree	11	35	16	23	11	4	0	48	35	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	28	18	23	15	3	0	42	39	1153

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	32	14	8	5	0	1	73	13	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	16	12	8	0	0	64	20	433
2017	University certificate or diploma below the bachelor's level	20	33	23	12	12	0	0	53	24	60
2017	Bachelor's degree	27	38	14	13	8	0	0	65	21	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	15	13	8	1	0	64	21	1186
2014	Secondary or high school graduation certificate or equivalent or less	32	32	17	10	8	0	0	64	19	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	16	12	11	0	0	61	23	492
2014	University certificate or diploma below the bachelor's level	30	29	19	13	10	0	0	59	22	83
2014	Bachelor's degree	22	37	15	15	9	1	0	60	25	902
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	36	17	15	11	0	0	56	27	1236
2011	Secondary or high school graduation certificate or equivalent or less	30	38	14	10	6	0	1	69	16	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	19	11	9	0	0	61	20	592
2011	University certificate or diploma below the bachelor's level	19	33	17	13	18	0	0	52	31	97
2011	Bachelor's degree	22	43	15	11	8	1	0	66	19	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	39	17	13	10	0	0	60	23	1272

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	41	9	7	7	77	14	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	42	13	12	7	68	19	434
2017	University certificate or diploma below the bachelor's level	15	44	17	20	5	59	24	60
2017	Bachelor's degree	28	42	12	11	7	70	18	829
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	12	11	5	73	16	1187

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	14	17	11	11	24	4	46	30	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	18	18	14	17	1	40	39	433
2017	University certificate or diploma below the bachelor's level	7	18	21	12	18	19	5	32	40	60
2017	Bachelor's degree	11	19	15	17	10	24	4	42	37	829
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	18	16	9	21	4	42	34	1185
2014	Secondary or high school graduation certificate or equivalent or less	15	18	16	18	11	18	4	42	37	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	21	19	19	15	13	2	38	40	492
2014	University certificate or diploma below the bachelor's level	18	12	14	16	15	19	6	40	42	83
2014	Bachelor's degree	12	18	19	19	11	16	4	38	38	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	20	15	11	20	3	40	34	1232

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	26	12	6	4	0	1	78	10	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	33	12	8	6	0	0	74	15	432
2017	University certificate or diploma below the bachelor's level	37	32	8	14	8	0	0	70	22	60
2017	Bachelor's degree	39	37	10	8	5	1	0	77	13	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	12	9	5	0	1	74	14	1185
2014	Secondary or high school graduation certificate or equivalent or less	50	30	10	4	5	0	0	80	9	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	36	10	6	6	1	0	78	12	492
2014	University certificate or diploma below the bachelor's level	43	26	10	15	6	0	0	69	21	83
2014	Bachelor's degree	39	36	11	8	5	1	0	76	13	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	12	9	7	1	0	72	16	1235
2011	Secondary or high school graduation certificate or equivalent or less	42	35	11	6	4	1	1	79	10	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	11	8	7	1	0	73	15	593
2011	University certificate or diploma below the bachelor's level	34	30	14	9	12	1	0	64	22	96
2011	Bachelor's degree	37	37	9	10	6	1	1	75	16	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	12	10	6	1	0	72	16	1269
2008	Secondary or high school graduation certificate or equivalent or less	42	34	11	6	5	1	0	78	11	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	12	9	6	0	0	73	15	601
2008	University certificate or diploma below the bachelor's level	33	39	13	5	9	1	0	73	14	100
2008	Bachelor's degree	33	37	12	10	7	1	1	71	17	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	13	10	8	0	1	68	19	1151

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	40	23	9	0	0	5	66	10	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	14	18	4	4	10	57	27	70
2017	University certificate or diploma below the bachelor's level	17	34	24	17	8	0	0	51	25	12
2017	Bachelor's degree	23	32	19	11	5	4	7	61	18	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	20	10	4	5	9	60	17	433
2014	Secondary or high school graduation certificate or equivalent or less	25	28	18	6	3	0	20	67	11	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	39	12	14	4	3	4	67	20	74
2014	University certificate or diploma below the bachelor's level	30	43	16	0	5	0	6	77	6	17
2014	Bachelor's degree	23	33	16	8	6	3	10	65	16	262
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	17	7	6	6	8	65	16	452

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	30	15	7	5	3	1	73	12	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	12	12	7	1	0	69	20	435
2017	University certificate or diploma below the bachelor's level	28	29	18	13	9	0	3	59	22	60
2017	Bachelor's degree	34	36	11	12	5	2	1	71	17	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	36	10	9	5	3	1	74	15	1186
2014	Secondary or high school graduation certificate or equivalent or less	33	34	11	10	7	3	1	70	19	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	34	12	12	8	3	2	66	21	491
2014	University certificate or diploma below the bachelor's level	35	32	12	11	5	2	3	70	17	83
2014	Bachelor's degree	33	38	12	10	3	2	2	74	14	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	9	10	5	2	3	75	15	1236
2011	Secondary or high school graduation certificate or equivalent or less	30	33	12	11	6	4	5	68	19	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	28	13	14	9	4	2	61	25	593
2011	University certificate or diploma below the bachelor's level	30	42	8	7	7	1	4	76	15	97
2011	Bachelor's degree	33	37	12	10	4	2	2	72	15	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	35	11	8	5	3	3	75	14	1269
2008	Secondary or high school graduation certificate or equivalent or less	36	36	11	7	5	4	2	76	12	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	11	13	6	2	1	69	19	602
2008	University certificate or diploma below the bachelor's level	26	36	10	13	9	3	3	66	23	100
2008	Bachelor's degree	34	39	10	8	4	3	2	77	13	1006
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	11	8	5	3	3	74	14	1153

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	22	15	7	6	15	2	66	16	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	28	17	12	8	9	0	60	22	434
2017	University certificate or diploma below the bachelor's level	22	18	19	17	10	13	1	46	32	59
2017	Bachelor's degree	29	29	10	11	7	13	1	67	21	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	31	12	8	7	10	2	69	17	1186
2014	Secondary or high school graduation certificate or equivalent or less	33	25	16	9	8	9	2	64	18	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	15	11	10	9	2	60	23	492
2014	University certificate or diploma below the bachelor's level	19	34	14	10	7	13	3	63	20	83
2014	Bachelor's degree	32	27	14	8	7	10	3	67	17	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	25	13	9	7	11	3	67	17	1236
2011	Secondary or high school graduation certificate or equivalent or less	31	28	10	12	7	8	4	67	22	295
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	25	15	10	12	9	3	59	24	590
2011	University certificate or diploma below the bachelor's level	26	30	15	5	16	6	3	61	23	97
2011	Bachelor's degree	33	28	12	9	7	8	2	68	18	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	24	11	8	5	10	2	72	15	1271
2008	Secondary or high school graduation certificate or equivalent or less	37	25	12	7	6	11	2	71	16	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27	14	11	8	6	1	65	20	602
2008	University certificate or diploma below the bachelor's level	29	30	11	12	10	7	1	64	24	100
2008	Bachelor's degree	37	29	12	8	5	7	3	72	15	1005
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	26	11	7	6	8	3	73	15	1152

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	37	13	4	3	0	1	80	7	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	12	11	8	0	0	69	19	435
2017	University certificate or diploma below the bachelor's level	23	33	12	23	10	0	0	56	33	60
2017	Bachelor's degree	28	44	13	10	5	0	1	72	15	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	41	15	10	5	0	1	70	16	1187
2014	Secondary or high school graduation certificate or equivalent or less	37	38	9	10	6	0	0	75	16	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	14	13	7	0	0	66	20	490
2014	University certificate or diploma below the bachelor's level	28	31	11	14	13	1	2	61	28	83
2014	Bachelor's degree	24	37	15	16	7	0	1	62	22	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	40	15	13	7	0	1	64	20	1234
2011	Secondary or high school graduation certificate or equivalent or less	35	36	12	7	7	1	2	73	14	293
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	14	14	9	0	1	63	23	593
2011	University certificate or diploma below the bachelor's level	29	28	14	16	14	0	0	56	29	97
2011	Bachelor's degree	26	41	16	11	5	0	1	67	16	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	16	8	3	0	2	72	12	1270
2008	Secondary or high school graduation certificate or equivalent or less	41	36	14	6	2	0	1	78	9	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	14	8	4	0	2	73	13	603
2008	University certificate or diploma below the bachelor's level	30	39	18	9	4	0	0	69	13	100
2008	Bachelor's degree	26	43	14	10	4	0	1	71	15	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	39	18	10	4	0	2	67	15	1155

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	36	8	7	5	0	0	80	12	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	34	11	6	3	0	0	80	9	434
2017	University certificate or diploma below the bachelor's level	30	44	10	6	10	0	0	74	16	60
2017	Bachelor's degree	38	45	8	6	3	0	0	83	9	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	36	5	5	2	0	0	88	7	1187
2014	Secondary or high school graduation certificate or equivalent or less	42	33	13	7	5	0	0	75	12	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	12	6	2	0	0	80	8	492
2014	University certificate or diploma below the bachelor's level	37	43	12	5	2	1	0	81	7	83
2014	Bachelor's degree	35	45	9	8	4	0	0	80	12	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	37	7	6	2	0	0	85	8	1236
2011	Secondary or high school graduation certificate or equivalent or less	38	39	14	5	4	0	1	77	9	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	10	6	3	0	0	80	10	592
2011	University certificate or diploma below the bachelor's level	39	34	15	9	3	0	0	73	13	97
2011	Bachelor's degree	40	39	9	8	4	0	0	79	11	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	34	8	5	3	0	0	85	8	1268
2008	Secondary or high school graduation certificate or equivalent or less	40	39	12	4	5	0	0	79	9	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	42	8	6	3	0	0	83	9	604
2008	University certificate or diploma below the bachelor's level	39	37	15	9	0	0	1	76	9	100
2008	Bachelor's degree	39	40	9	8	3	0	0	80	11	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	37	6	6	2	0	0	86	8	1154

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	38	5	7	3	0	0	85	10	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	33	7	5	2	0	0	86	7	433
2017	University certificate or diploma below the bachelor's level	32	46	10	5	6	0	0	79	11	60
2017	Bachelor's degree	46	41	5	5	2	0	0	88	7	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	34	4	5	2	0	0	90	6	1187
2014	Secondary or high school graduation certificate or equivalent or less	47	36	11	5	2	0	0	83	7	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39	6	6	2	0	0	85	9	492
2014	University certificate or diploma below the bachelor's level	42	42	7	5	2	1	0	86	7	83
2014	Bachelor's degree	40	42	6	7	4	0	0	83	11	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	32	6	5	2	0	0	86	8	1234
2011	Secondary or high school graduation certificate or equivalent or less	46	38	8	4	2	1	1	85	7	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	6	4	3	0	0	86	7	593
2011	University certificate or diploma below the bachelor's level	45	35	11	6	1	0	1	81	7	97
2011	Bachelor's degree	43	41	7	6	3	0	0	84	9	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	5	4	2	0	0	89	6	1269
2008	Secondary or high school graduation certificate or equivalent or less	47	41	7	2	3	0	0	87	5	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	42	6	2	2	0	0	90	5	603
2008	University certificate or diploma below the bachelor's level	38	47	5	10	0	0	0	86	10	100
2008	Bachelor's degree	40	46	7	5	2	0	0	86	8	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	40	5	4	1	0	0	90	5	1154

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	28	16	11	4	5	1	67	16	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	16	13	12	2	0	57	26	435
2017	University certificate or diploma below the bachelor's level	15	23	23	22	12	3	1	40	36	59
2017	Bachelor's degree	18	33	17	15	12	4	0	54	28	825
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	17	16	12	3	0	54	28	1187
2014	Secondary or high school graduation certificate or equivalent or less	24	31	19	14	9	3	0	57	24	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	16	16	14	4	1	51	32	491
2014	University certificate or diploma below the bachelor's level	14	33	23	13	14	4	0	48	28	83
2014	Bachelor's degree	14	30	17	21	14	3	1	46	36	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	33	17	18	14	2	0	49	33	1236
2011	Secondary or high school graduation certificate or equivalent or less	27	34	16	10	8	3	2	64	19	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	21	13	16	2	0	49	30	592
2011	University certificate or diploma below the bachelor's level	14	29	16	16	21	4	0	45	38	97
2011	Bachelor's degree	17	35	16	16	13	2	1	54	30	1051
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	37	14	15	11	2	0	58	27	1270
2008	Secondary or high school graduation certificate or equivalent or less	32	39	13	8	6	2	1	72	14	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	17	13	11	2	1	59	24	602
2008	University certificate or diploma below the bachelor's level	20	39	16	14	9	1	1	60	24	100
2008	Bachelor's degree	19	34	18	17	11	1	0	53	28	1006
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	19	16	10	2	1	55	26	1151

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	20	17	20	11	5	9	44	36	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	17	19	24	3	3	37	45	432
2017	University certificate or diploma below the bachelor's level	11	14	15	14	38	5	4	28	56	59
2017	Bachelor's degree	15	25	13	20	23	4	1	42	45	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	26	14	16	19	3	3	47	37	1187
2014	Secondary or high school graduation certificate or equivalent or less	11	23	14	19	22	3	7	38	46	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	16	18	33	3	3	30	53	490
2014	University certificate or diploma below the bachelor's level	13	12	18	17	31	4	5	27	53	82
2014	Bachelor's degree	9	21	12	24	27	3	2	32	54	903
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	23	14	18	25	2	2	40	45	1236
2011	Secondary or high school graduation certificate or equivalent or less	10	26	19	18	21	2	4	38	41	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	16	14	24	32	2	2	27	58	592
2011	University certificate or diploma below the bachelor's level	11	13	13	18	42	2	1	24	62	96
2011	Bachelor's degree	10	23	14	23	26	2	1	34	51	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	25	13	19	21	2	2	45	41	1268
2008	Secondary or high school graduation certificate or equivalent or less	15	30	15	17	17	1	4	47	36	367
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	12	20	25	3	3	39	48	602
2008	University certificate or diploma below the bachelor's level	13	22	11	19	30	2	3	37	51	100
2008	Bachelor's degree	12	28	13	20	23	2	1	42	44	1001
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	11	18	16	2	2	53	36	1152

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	35	12	6	5	0	77	10	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	13	10	5	0	71	16	433
2017	University certificate or diploma below the bachelor's level	28	28	20	13	10	0	56	24	59
2017	Bachelor's degree	32	43	11	9	5	0	75	14	828
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	11	10	5	0	74	16	1182
2014	Secondary or high school graduation certificate or equivalent or less	26	46	11	8	9	0	73	17	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	43	13	11	8	0	68	19	492
2014	University certificate or diploma below the bachelor's level	20	34	21	16	9	0	54	25	83
2014	Bachelor's degree	22	42	15	14	6	0	65	21	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	12	11	10	0	67	21	1234
2011	Secondary or high school graduation certificate or equivalent or less	34	38	14	6	5	1	73	12	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	14	10	6	0	69	16	590
2011	University certificate or diploma below the bachelor's level	22	36	14	6	21	0	59	27	95
2011	Bachelor's degree	29	44	12	9	7	0	73	16	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	11	10	5	0	74	15	1270

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	26	15	4	4	0	0	78	7	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	12	8	5	0	0	75	13	432
2017	University certificate or diploma below the bachelor's level	34	23	23	11	9	0	0	58	19	57
2017	Bachelor's degree	40	39	9	8	5	0	0	78	13	828
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	12	9	4	0	0	75	13	1184
2014	Secondary or high school graduation certificate or equivalent or less	38	34	17	6	5	0	0	72	11	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	11	9	7	0	0	73	16	492
2014	University certificate or diploma below the bachelor's level	30	29	19	13	6	1	1	61	20	83
2014	Bachelor's degree	31	37	14	13	5	0	0	68	18	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	12	11	7	0	0	70	18	1235

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	34	12	8	2	1	1	77	11	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	15	9	5	0	0	71	14	433
2017	University certificate or diploma below the bachelor's level	25	36	18	15	5	0	0	62	20	59
2017	Bachelor's degree	29	42	13	10	4	0	1	72	15	828
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	15	13	5	1	1	66	19	1186
2014	Secondary or high school graduation certificate or equivalent or less	37	37	12	8	5	0	1	75	14	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	38	13	11	7	0	1	68	18	492
2014	University certificate or diploma below the bachelor's level	31	27	18	15	7	2	0	59	23	83
2014	Bachelor's degree	27	36	17	12	6	1	1	64	18	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	35	17	14	8	1	1	60	22	1233
2011	Secondary or high school graduation certificate or equivalent or less	41	38	9	6	3	1	3	82	9	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	13	7	6	1	1	74	13	592
2011	University certificate or diploma below the bachelor's level	27	44	14	5	8	1	1	72	13	97
2011	Bachelor's degree	32	41	15	8	2	1	1	74	11	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	15	9	4	1	2	71	14	1271

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	33	23	6	3	6	2	67	9	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	36	22	11	6	5	1	59	18	435
2017	University certificate or diploma below the bachelor's level	20	32	18	12	12	6	0	55	25	59
2017	Bachelor's degree	20	41	18	9	6	6	1	65	16	828
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40	18	11	5	4	0	64	17	1186

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	31	6	5	3	1	0	86	8	183
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	28	9	6	5	0	1	80	11	432
2017	University certificate or diploma below the bachelor's level	35	36	10	10	9	0	0	71	19	60
2017	Bachelor's degree	46	34	10	6	4	0	0	80	10	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	11	10	7	0	1	73	17	1187
2014	Secondary or high school graduation certificate or equivalent or less	49	32	9	4	4	0	2	83	8	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	31	12	7	4	1	1	76	12	492
2014	University certificate or diploma below the bachelor's level	41	36	13	3	5	1	0	79	8	83
2014	Bachelor's degree	38	35	13	10	3	0	1	74	13	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	14	10	6	1	1	70	16	1235
2011	Secondary or high school graduation certificate or equivalent or less	43	32	12	6	4	0	2	77	10	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	11	7	4	0	1	77	12	591
2011	University certificate or diploma below the bachelor's level	31	37	13	7	11	0	1	69	18	97
2011	Bachelor's degree	42	37	9	7	4	0	1	80	11	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	12	9	4	0	1	74	13	1270

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	19	13	10	7	3	14	64	20	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	24	13	9	9	2	10	64	21	433
2017	University certificate or diploma below the bachelor's level	16	20	19	13	20	2	11	42	37	60
2017	Bachelor's degree	27	20	11	14	12	3	13	56	31	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	20	13	15	16	4	13	47	37	1187
2014	Secondary or high school graduation certificate or equivalent or less	25	22	11	10	16	2	14	56	31	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	25	11	12	12	2	8	62	27	492
2014	University certificate or diploma below the bachelor's level	26	23	18	11	13	1	8	54	27	83
2014	Bachelor's degree	21	23	14	13	15	3	11	51	32	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	12	15	20	3	15	42	43	1236
2011	Secondary or high school graduation certificate or equivalent or less	27	23	13	11	9	2	13	60	24	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	22	12	12	11	3	10	60	27	592
2011	University certificate or diploma below the bachelor's level	17	26	13	11	21	2	11	49	36	97
2011	Bachelor's degree	24	24	13	14	12	2	10	55	30	1052
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	24	12	14	17	3	13	49	37	1270
2008	Secondary or high school graduation certificate or equivalent or less	36	23	8	7	10	3	13	70	20	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	23	10	8	9	2	10	68	20	602
2008	University certificate or diploma below the bachelor's level	27	31	9	13	12	0	8	63	27	100
2008	Bachelor's degree	25	23	11	16	15	2	9	53	34	1006
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	19	11	15	27	2	12	39	48	1155

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	38	11	3	2	1	83	5	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	13	8	2	1	77	10	433
2017	University certificate or diploma below the bachelor's level	27	38	18	9	5	3	67	14	60
2017	Bachelor's degree	33	36	17	9	4	1	70	14	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	20	11	6	1	62	18	1187
2014	Secondary or high school graduation certificate or equivalent or less	43	27	20	6	3	1	70	10	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	15	6	5	1	74	11	492
2014	University certificate or diploma below the bachelor's level	46	30	13	7	2	1	77	9	83
2014	Bachelor's degree	30	38	19	8	4	1	68	12	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	36	17	14	9	2	59	24	1236
2011	Secondary or high school graduation certificate or equivalent or less	32	31	23	8	4	1	65	12	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	20	8	6	1	67	14	592
2011	University certificate or diploma below the bachelor's level	33	30	20	11	6	0	63	18	97
2011	Bachelor's degree	27	39	18	10	6	1	66	15	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	20	14	9	2	56	23	1271
2008	Secondary or high school graduation certificate or equivalent or less	37	33	18	7	5	0	70	12	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	18	9	5	0	68	15	604
2008	University certificate or diploma below the bachelor's level	21	39	23	11	5	1	60	17	100
2008	Bachelor's degree	22	38	23	11	5	1	60	17	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33	23	17	10	1	50	27	1154

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	17	6	4	5	6	5	83	10	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	23	7	5	2	3	3	85	8	433
2017	University certificate or diploma below the bachelor's level	55	15	10	10	6	2	2	73	17	60
2017	Bachelor's degree	53	25	7	4	4	4	3	84	8	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	26	7	6	4	5	4	82	11	1181
2014	Secondary or high school graduation certificate or equivalent or less	58	18	7	6	3	3	5	83	10	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	26	8	3	5	2	2	84	8	491
2014	University certificate or diploma below the bachelor's level	55	23	8	3	8	0	2	80	12	83
2014	Bachelor's degree	52	24	8	4	4	3	5	83	9	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	23	9	5	4	5	5	80	10	1236
2011	Secondary or high school graduation certificate or equivalent or less	47	26	10	5	4	2	5	79	10	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	7	6	5	2	2	81	11	592
2011	University certificate or diploma below the bachelor's level	37	29	8	9	10	4	2	71	20	97
2011	Bachelor's degree	49	28	9	6	4	2	3	81	10	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	9	5	3	3	4	81	9	1269

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	33	28	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	35	435
2017	University certificate or diploma below the bachelor's level	33	26	41	60
2017	Bachelor's degree	27	39	33	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	43	32	1187
2014	Secondary or high school graduation certificate or equivalent or less	32	33	35	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	42	35	491
2014	University certificate or diploma below the bachelor's level	26	37	37	83
2014	Bachelor's degree	26	37	36	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	31	1234
2011	Secondary or high school graduation certificate or equivalent or less	26	40	34	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	35	591
2011	University certificate or diploma below the bachelor's level	26	34	39	97
2011	Bachelor's degree	26	38	36	1051
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	45	29	1273

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	9	10	1	49	1	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	19	33	4	10	8	105
2017	University certificate or diploma below the bachelor's level	20	10	41	5	9	16	19
2017	Bachelor's degree	13	20	37	6	18	7	223
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	17	42	8	11	6	304
2014	Secondary or high school graduation certificate or equivalent or less	29	23	16	7	9999	25	72
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	24	29	5	9999	12	115
2014	University certificate or diploma below the bachelor's level	22	22	31	5	9999	21	20
2014	Bachelor's degree	15	21	44	10	9999	11	238
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	37	16	9999	12	351
2011	Secondary or high school graduation certificate or equivalent or less	36	10	33	3	9999	18	78
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	17	39	8	9999	8	148
2011	University certificate or diploma below the bachelor's level	12	14	40	23	9999	12	26
2011	Bachelor's degree	16	26	36	12	9999	10	276
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	24	32	13	9999	10	337

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	36	9	4	3	0	1	84	6	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	11	8	4	1	0	77	12	435
2017	University certificate or diploma below the bachelor's level	28	38	14	16	5	0	0	65	21	60
2017	Bachelor's degree	37	41	10	7	4	1	0	79	11	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	9	6	2	0	0	83	8	1187
2014	Secondary or high school graduation certificate or equivalent or less	43	38	10	5	3	2	0	82	8	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	40	16	7	4	1	0	74	10	490
2014	University certificate or diploma below the bachelor's level	36	37	13	8	5	1	0	74	13	83
2014	Bachelor's degree	33	45	12	7	3	1	0	79	9	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	38	10	6	3	1	0	81	10	1236
2011	Secondary or high school graduation certificate or equivalent or less	37	42	13	5	1	1	1	81	6	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	12	6	5	0	0	77	11	592
2011	University certificate or diploma below the bachelor's level	30	47	13	4	5	0	1	78	10	97
2011	Bachelor's degree	36	41	12	7	3	0	0	78	10	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	10	5	2	0	0	82	8	1271
2008	Secondary or high school graduation certificate or equivalent or less	45	40	10	4	0	1	0	85	4	366
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	10	4	4	1	0	82	8	601
2008	University certificate or diploma below the bachelor's level	38	41	11	6	3	1	1	80	9	100
2008	Bachelor's degree	37	41	11	7	3	1	0	78	10	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	10	5	4	1	0	81	9	1151

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	36	22	7	1	1	1	70	8	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	39	20	8	5	3	0	66	13	434
2017	University certificate or diploma below the bachelor's level	10	39	33	13	2	3	0	51	15	60
2017	Bachelor's degree	19	43	19	13	4	1	0	63	17	826
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	42	19	12	5	2	0	63	17	1186
2014	Secondary or high school graduation certificate or equivalent or less	26	49	14	6	2	2	0	77	9	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	34	25	8	6	3	0	60	14	492
2014	University certificate or diploma below the bachelor's level	23	27	24	15	11	0	0	50	26	83
2014	Bachelor's degree	19	44	19	12	5	2	0	64	17	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	43	19	11	5	1	0	64	17	1235
2011	Secondary or high school graduation certificate or equivalent or less	26	40	18	7	4	4	1	70	12	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	36	21	13	8	3	0	57	22	590
2011	University certificate or diploma below the bachelor's level	20	41	16	11	7	6	0	65	18	97
2011	Bachelor's degree	19	43	17	13	6	3	0	63	19	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	41	18	13	8	1	0	61	21	1270

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	25	33	17	13	0	5	32	33	183
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	33	21	8	0	3	30	36	427
2017	University certificate or diploma below the bachelor's level	9	32	35	10	5	2	7	17	45	58
2017	Bachelor's degree	8	22	38	20	8	1	2	29	32	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	23	37	20	8	0	3	29	33	1181
2014	Secondary or high school graduation certificate or equivalent or less	10	25	35	19	6	1	3	26	37	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	27	36	18	6	1	2	24	39	491
2014	University certificate or diploma below the bachelor's level	10	30	36	12	9	2	0	22	41	82
2014	Bachelor's degree	9	26	42	15	6	1	2	21	36	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	40	17	6	1	2	23	36	1230
2011	Secondary or high school graduation certificate or equivalent or less	10	26	38	14	9	0	4	24	37	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	30	31	17	7	1	1	24	44	586
2011	University certificate or diploma below the bachelor's level	19	33	25	14	4	0	5	19	55	96
2011	Bachelor's degree	11	28	37	16	6	1	2	23	39	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	28	36	17	5	1	2	23	40	1267
2008	Secondary or high school graduation certificate or equivalent or less	7	29	34	21	5	0	3	27	38	366
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	27	37	15	8	1	2	24	38	603
2008	University certificate or diploma below the bachelor's level	10	32	40	11	4	0	3	15	43	98
2008	Bachelor's degree	9	26	42	15	6	1	2	22	36	1006
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	31	35	17	4	0	2	22	42	1153

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	11	21	24	25	4	11	57	18	182
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	25	25	15	2	6	43	30	426
2017	University certificate or diploma below the bachelor's level	10	17	25	26	8	5	8	39	31	59
2017	Bachelor's degree	7	16	28	26	16	3	4	45	25	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	19	30	25	13	2	4	40	28	1182
2014	Secondary or high school graduation certificate or equivalent or less	6	21	27	21	16	4	4	41	30	232
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	20	33	17	10	4	4	30	34	492
2014	University certificate or diploma below the bachelor's level	12	27	24	19	16	0	1	36	39	81
2014	Bachelor's degree	8	18	34	24	10	3	3	37	27	903
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	20	31	24	10	2	2	35	32	1227
2011	Secondary or high school graduation certificate or equivalent or less	7	23	27	22	13	3	5	38	32	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	26	19	12	4	3	32	40	588
2011	University certificate or diploma below the bachelor's level	21	19	27	19	8	0	6	29	42	96
2011	Bachelor's degree	10	20	27	26	12	3	3	40	32	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	20	30	23	10	2	3	35	33	1266
2008	Secondary or high school graduation certificate or equivalent or less	7	16	30	28	12	3	4	43	24	363
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	29	22	14	3	3	39	30	601
2008	University certificate or diploma below the bachelor's level	13	16	29	21	9	7	4	34	33	99
2008	Bachelor's degree	8	19	33	24	11	3	3	37	29	1003
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	26	28	22	8	2	3	31	39	1151

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	18	26	14	17	5	5	35	37	182
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	26	28	11	10	2	6	23	47	428
2017	University certificate or diploma below the bachelor's level	22	37	25	7	2	0	8	9	64	59
2017	Bachelor's degree	18	26	29	14	7	2	5	22	47	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	27	29	11	5	1	3	17	53	1185
2014	Secondary or high school graduation certificate or equivalent or less	23	23	30	13	6	1	4	20	49	233
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	29	26	11	4	1	3	16	57	492
2014	University certificate or diploma below the bachelor's level	25	26	30	13	5	1	0	18	52	80
2014	Bachelor's degree	26	31	25	9	4	2	3	14	60	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	29	22	8	3	1	2	11	66	1230
2011	Secondary or high school graduation certificate or equivalent or less	14	24	36	9	10	0	6	20	41	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	27	27	11	9	1	3	21	51	585
2011	University certificate or diploma below the bachelor's level	34	19	27	11	3	0	6	15	56	96
2011	Bachelor's degree	19	26	29	14	6	1	3	22	48	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	27	26	12	5	2	2	18	55	1267
2008	Secondary or high school graduation certificate or equivalent or less	15	24	32	14	8	2	4	23	42	365
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	30	16	8	2	4	25	43	600
2008	University certificate or diploma below the bachelor's level	23	28	27	12	3	3	4	16	55	97
2008	Bachelor's degree	16	28	29	15	6	2	3	22	47	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	29	27	12	5	1	2	17	55	1147

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	13	22	24	25	1	6	53	23	181
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	15	28	30	14	0	4	46	24	428
2017	University certificate or diploma below the bachelor's level	14	19	35	22	5	0	5	29	34	57
2017	Bachelor's degree	9	16	30	28	13	1	2	43	26	825
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	18	35	23	11	0	3	35	29	1177
2014	Secondary or high school graduation certificate or equivalent or less	10	14	31	25	14	1	5	41	25	232
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	19	33	27	11	0	4	39	27	488
2014	University certificate or diploma below the bachelor's level	8	15	42	17	16	0	2	33	24	82
2014	Bachelor's degree	7	19	35	27	10	1	2	37	27	902
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	38	23	6	1	2	30	30	1227
2011	Secondary or high school graduation certificate or equivalent or less	8	16	34	23	12	0	6	38	25	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	18	32	23	12	1	3	36	31	587
2011	University certificate or diploma below the bachelor's level	14	19	42	17	3	0	6	21	34	97
2011	Bachelor's degree	11	16	34	26	10	1	2	37	28	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	35	21	9	2	3	31	32	1265
2008	Secondary or high school graduation certificate or equivalent or less	7	17	37	25	11	0	4	37	24	367
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	18	33	26	13	1	4	40	25	595
2008	University certificate or diploma below the bachelor's level	11	25	35	17	8	0	4	26	38	99
2008	Bachelor's degree	7	19	35	25	11	1	2	37	26	1004
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	36	23	8	1	2	32	31	1148

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	15	28	16	21	2	6	40	29	182
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	19	29	17	9	2	4	28	41	429
2017	University certificate or diploma below the bachelor's level	24	32	18	16	4	0	6	21	59	59
2017	Bachelor's degree	19	24	28	17	10	1	2	27	44	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	24	27	16	10	1	3	27	45	1183
2014	Secondary or high school graduation certificate or equivalent or less	18	20	27	15	11	2	6	28	42	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	25	28	15	7	1	2	22	48	490
2014	University certificate or diploma below the bachelor's level	22	24	34	8	12	0	1	20	47	82
2014	Bachelor's degree	21	29	29	12	6	1	3	18	52	903
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	26	27	13	5	1	2	18	53	1232
2011	Secondary or high school graduation certificate or equivalent or less	17	28	25	14	10	1	6	26	48	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	28	11	9	1	2	21	51	588
2011	University certificate or diploma below the bachelor's level	27	22	24	15	4	1	6	21	53	96
2011	Bachelor's degree	21	26	28	14	8	1	3	22	49	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	28	13	6	2	3	21	50	1266
2008	Secondary or high school graduation certificate or equivalent or less	12	23	31	18	11	1	4	31	36	366
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	27	28	18	9	1	3	28	43	599
2008	University certificate or diploma below the bachelor's level	21	26	25	17	8	2	1	25	49	100
2008	Bachelor's degree	18	23	30	17	8	1	3	26	43	1006
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	25	13	6	1	4	20	53	1154

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	15	23	16	25	6	8	48	25	183
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	16	19	24	20	2	8	48	31	430
2017	University certificate or diploma below the bachelor's level	10	18	36	17	9	3	7	28	32	59
2017	Bachelor's degree	9	15	24	27	16	3	5	47	27	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	17	26	25	13	3	6	42	29	1185
2014	Secondary or high school graduation certificate or equivalent or less	8	12	24	24	18	4	11	49	24	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	16	21	29	16	3	8	51	26	492
2014	University certificate or diploma below the bachelor's level	7	18	30	23	16	2	4	42	26	81
2014	Bachelor's degree	6	12	28	30	14	2	7	48	20	903
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	26	29	13	2	5	46	27	1231
2011	Secondary or high school graduation certificate or equivalent or less	9	21	25	19	18	2	7	40	33	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	15	23	25	18	2	6	47	28	587
2011	University certificate or diploma below the bachelor's level	6	16	24	31	9	4	9	47	26	95
2011	Bachelor's degree	7	14	26	27	18	2	6	49	23	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	15	28	26	13	3	7	44	26	1265
2008	Secondary or high school graduation certificate or equivalent or less	11	18	20	23	14	4	10	43	34	365
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	16	24	24	19	3	7	47	27	600
2008	University certificate or diploma below the bachelor's level	17	13	23	25	13	6	3	41	34	100
2008	Bachelor's degree	7	18	27	25	15	3	6	44	27	1005
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	19	27	22	12	2	7	38	32	1149

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	18	29	14	17	3	8	35	32	181
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	31	14	9	3	4	25	42	427
2017	University certificate or diploma below the bachelor's level	12	25	37	8	7	8	3	17	41	60
2017	Bachelor's degree	17	23	32	14	7	2	4	23	43	829
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	28	28	12	5	3	3	18	52	1180
2014	Secondary or high school graduation certificate or equivalent or less	19	26	24	15	9	2	5	26	49	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	33	13	7	2	3	21	44	492
2014	University certificate or diploma below the bachelor's level	19	30	24	13	11	1	2	25	51	82
2014	Bachelor's degree	22	27	31	11	5	2	3	16	51	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	28	25	9	3	1	2	12	62	1232

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	30	8	6	6	1	0	79	12	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	28	9	9	10	1	0	72	19	433
2017	University certificate or diploma below the bachelor's level	42	23	13	13	5	3	0	68	19	60
2017	Bachelor's degree	42	32	10	8	6	1	0	75	15	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	9	10	6	1	0	75	16	1187
2014	Secondary or high school graduation certificate or equivalent or less	42	28	11	10	7	1	1	71	18	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	9	10	11	1	0	70	21	492
2014	University certificate or diploma below the bachelor's level	43	22	16	14	3	1	0	66	18	83
2014	Bachelor's degree	43	33	8	9	7	1	0	77	16	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	32	9	10	7	1	0	74	16	1236

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	30	7	7	2	1	83	10	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	7	8	4	0	81	12	434
2017	University certificate or diploma below the bachelor's level	39	42	7	9	3	0	81	12	60
2017	Bachelor's degree	48	35	6	7	3	0	83	10	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	8	6	3	0	82	9	1184
2014	Secondary or high school graduation certificate or equivalent or less	41	39	11	6	3	1	80	9	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	10	9	4	0	78	13	492
2014	University certificate or diploma below the bachelor's level	41	35	12	7	5	0	76	12	83
2014	Bachelor's degree	45	37	9	6	3	0	83	8	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	8	6	2	0	84	8	1236

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	28	16	2	1	7	1	80	3	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	14	1	2	6	0	82	3	432
2017	University certificate or diploma below the bachelor's level	30	40	18	7	2	3	0	72	9	60
2017	Bachelor's degree	35	38	13	5	2	7	0	79	8	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	37	15	3	3	6	0	77	7	1183
2014	Secondary or high school graduation certificate or equivalent or less	43	39	11	0	1	5	1	87	1	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	33	14	2	2	6	0	81	5	492
2014	University certificate or diploma below the bachelor's level	34	39	17	4	0	5	0	77	5	83
2014	Bachelor's degree	39	35	12	3	2	8	1	82	5	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35	13	3	2	6	0	80	6	1234

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	28	13	3	0	4	0	83	4	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	38	15	2	1	4	0	81	4	435
2017	University certificate or diploma below the bachelor's level	28	50	14	2	3	3	0	81	5	60
2017	Bachelor's degree	36	43	11	4	2	3	0	82	6	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	11	5	2	3	0	80	8	1185
2014	Secondary or high school graduation certificate or equivalent or less	44	38	13	2	1	2	1	84	2	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	13	3	4	3	0	79	7	492
2014	University certificate or diploma below the bachelor's level	39	36	16	4	1	3	0	77	6	83
2014	Bachelor's degree	40	38	12	5	2	3	0	81	7	903
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	12	5	3	4	0	80	8	1233
2011	Secondary or high school graduation certificate or equivalent or less	35	35	16	4	3	7	1	76	7	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40	16	4	5	4	0	73	10	587
2011	University certificate or diploma below the bachelor's level	30	39	15	3	6	6	0	74	10	95
2011	Bachelor's degree	32	42	13	6	3	4	0	78	9	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	14	5	4	4	0	76	9	1267

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	23	6	4	1	1	0	88	6	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	11	5	3	0	0	81	8	434
2017	University certificate or diploma below the bachelor's level	36	44	12	5	3	0	0	79	8	60
2017	Bachelor's degree	42	41	9	4	3	1	0	84	7	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	10	6	3	0	0	81	8	1186
2014	Secondary or high school graduation certificate or equivalent or less	50	36	10	2	2	0	0	86	4	233
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	10	7	3	1	0	80	10	491
2014	University certificate or diploma below the bachelor's level	47	34	12	6	1	0	0	81	7	83
2014	Bachelor's degree	45	34	13	4	3	1	0	80	7	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	11	6	3	1	0	80	10	1233
2011	Secondary or high school graduation certificate or equivalent or less	43	37	11	4	4	1	1	81	8	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	15	5	7	0	0	73	12	590
2011	University certificate or diploma below the bachelor's level	32	39	10	5	13	1	0	72	18	96
2011	Bachelor's degree	39	38	12	6	3	1	0	79	9	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	14	6	4	0	0	76	10	1268
2008	Secondary or high school graduation certificate or equivalent or less	41	42	9	4	3	0	0	83	7	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	14	6	4	0	0	76	10	601
2008	University certificate or diploma below the bachelor's level	29	47	8	10	5	0	0	77	15	99
2008	Bachelor's degree	34	42	13	7	3	1	0	77	11	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	12	9	5	1	0	74	14	1155

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	25	14	8	8	3	5	68	18	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	14	10	8	3	4	64	20	435
2017	University certificate or diploma below the bachelor's level	20	23	21	15	11	3	6	47	29	60
2017	Bachelor's degree	25	31	14	9	8	8	4	64	20	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	15	9	8	6	5	64	19	1187
2014	Secondary or high school graduation certificate or equivalent or less	33	28	15	9	9	3	5	65	19	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	30	13	11	11	5	2	62	24	492
2014	University certificate or diploma below the bachelor's level	32	27	13	8	11	5	3	65	21	83
2014	Bachelor's degree	32	27	14	9	8	6	4	66	19	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	32	14	9	6	6	4	68	17	1236

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	38	14	3	0	7	0	81	4	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	14	4	1	5	0	79	6	433
2017	University certificate or diploma below the bachelor's level	26	38	19	6	5	6	0	68	12	60
2017	Bachelor's degree	33	46	10	5	1	6	0	83	6	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	11	3	1	3	0	84	5	1182
2014	Secondary or high school graduation certificate or equivalent or less	36	39	15	2	2	6	1	80	4	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	13	5	2	8	1	78	8	491
2014	University certificate or diploma below the bachelor's level	30	42	14	7	1	6	0	76	9	83
2014	Bachelor's degree	34	43	11	6	1	5	1	81	7	903
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	9	5	2	4	0	83	7	1236
2011	Secondary or high school graduation certificate or equivalent or less	31	36	18	5	1	7	2	74	6	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	17	5	3	7	1	72	9	590
2011	University certificate or diploma below the bachelor's level	35	36	15	4	7	4	0	74	11	97
2011	Bachelor's degree	32	41	14	4	2	6	0	78	7	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	38	11	4	2	4	0	83	6	1269

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	36	10	8	3	5	0	79	11	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	14	9	4	3	1	72	14	434
2017	University certificate or diploma below the bachelor's level	26	33	13	20	7	0	0	60	27	60
2017	Bachelor's degree	29	37	11	12	5	4	1	70	18	826
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	13	9	5	4	1	72	14	1183
2014	Secondary or high school graduation certificate or equivalent or less	32	46	7	7	2	5	1	83	10	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	11	8	5	5	1	75	14	490
2014	University certificate or diploma below the bachelor's level	33	37	15	6	3	5	0	74	10	82
2014	Bachelor's degree	32	38	12	8	4	4	2	74	13	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	10	9	4	3	1	76	13	1234
2011	Secondary or high school graduation certificate or equivalent or less	31	38	14	6	3	7	2	75	10	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	12	9	8	6	1	68	18	591
2011	University certificate or diploma below the bachelor's level	36	29	4	12	9	8	1	72	24	97
2011	Bachelor's degree	30	36	12	10	5	6	1	71	16	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	11	9	6	4	1	72	16	1264
2008	Secondary or high school graduation certificate or equivalent or less	32	34	11	8	5	7	3	74	14	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	34	13	9	5	7	1	70	16	603
2008	University certificate or diploma below the bachelor's level	33	31	12	13	6	3	2	67	20	100
2008	Bachelor's degree	26	33	14	13	7	6	1	64	21	1005
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34	13	12	7	5	2	66	20	1152

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	30	17	12	3	6	3	65	17	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	21	10	6	6	2	60	17	434
2017	University certificate or diploma below the bachelor's level	16	29	23	17	9	7	0	48	27	60
2017	Bachelor's degree	18	36	19	13	6	7	1	58	21	826
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	37	20	13	5	4	1	60	19	1185
2014	Secondary or high school graduation certificate or equivalent or less	21	32	22	11	5	8	1	57	18	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	30	20	9	8	8	1	59	18	491
2014	University certificate or diploma below the bachelor's level	22	34	16	12	6	11	0	62	20	83
2014	Bachelor's degree	23	36	19	11	5	5	1	63	17	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	18	11	5	4	1	64	17	1235
2011	Secondary or high school graduation certificate or equivalent or less	19	37	18	6	6	10	3	64	15	295
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	32	22	13	10	9	2	49	26	590
2011	University certificate or diploma below the bachelor's level	18	29	28	7	6	11	1	54	15	97
2011	Bachelor's degree	17	36	21	11	7	7	2	58	20	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	20	12	6	6	1	59	19	1267

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	21	14	10	11	12	4	59	25	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	26	17	14	13	10	2	50	30	433
2017	University certificate or diploma below the bachelor's level	8	25	17	23	13	8	5	38	42	60
2017	Bachelor's degree	15	22	16	15	14	15	3	46	35	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	17	15	13	15	4	46	33	1183
2014	Secondary or high school graduation certificate or equivalent or less	17	23	20	13	15	11	2	46	32	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	22	16	16	17	10	2	44	38	490
2014	University certificate or diploma below the bachelor's level	16	16	19	15	19	12	3	38	40	83
2014	Bachelor's degree	14	21	20	14	17	12	2	41	36	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	21	17	16	15	14	3	42	38	1235
2011	Secondary or high school graduation certificate or equivalent or less	15	21	18	14	14	14	4	45	34	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	19	14	17	13	2	41	36	592
2011	University certificate or diploma below the bachelor's level	18	16	20	15	18	9	3	39	38	97
2011	Bachelor's degree	14	23	18	16	12	15	3	44	35	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	21	18	14	13	17	4	43	35	1268

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	39	2	7	1	90	8	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	44	3	11	2	84	13	434
2017	University certificate or diploma below the bachelor's level	33	45	5	10	7	78	17	60
2017	Bachelor's degree	37	44	5	11	3	81	14	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	49	5	13	5	77	18	1188
2014	Secondary or high school graduation certificate or equivalent or less	44	44	3	6	3	88	9	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	45	5	6	4	85	10	491
2014	University certificate or diploma below the bachelor's level	38	42	11	7	2	80	9	83
2014	Bachelor's degree	36	47	5	8	3	84	11	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	49	6	12	5	77	17	1236
2011	Secondary or high school graduation certificate or equivalent or less	48	36	5	7	3	85	10	298
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	3	11	4	81	16	592
2011	University certificate or diploma below the bachelor's level	40	39	6	10	4	79	14	97
2011	Bachelor's degree	42	45	5	7	2	87	9	1052
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	45	4	9	2	84	11	1269
2008	Secondary or high school graduation certificate or equivalent or less	53	38	2	5	1	91	6	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	3	7	2	87	10	604
2008	University certificate or diploma below the bachelor's level	49	36	6	8	1	85	9	100
2008	Bachelor's degree	45	42	4	6	2	88	8	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	45	5	9	4	83	13	1154

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	32	3	4	5	0	0	87	10	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	35	5	8	3	0	0	83	11	435
2017	University certificate or diploma below the bachelor's level	41	39	7	5	7	0	2	82	12	60
2017	Bachelor's degree	44	37	7	8	3	0	0	82	11	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	6	8	5	0	0	82	13	1186
2014	Secondary or high school graduation certificate or equivalent or less	53	31	5	5	6	0	0	84	12	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	36	5	7	5	0	0	82	12	491
2014	University certificate or diploma below the bachelor's level	49	31	9	4	7	1	0	80	10	83
2014	Bachelor's degree	45	32	7	10	5	0	0	78	15	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	35	7	8	6	0	0	79	14	1234
2011	Secondary or high school graduation certificate or equivalent or less	48	36	7	4	4	0	1	85	9	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	9	9	5	0	0	78	14	591
2011	University certificate or diploma below the bachelor's level	44	40	7	5	4	0	0	85	9	95
2011	Bachelor's degree	47	35	7	8	3	0	0	82	11	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	33	8	8	3	0	0	81	11	1270

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	29	6	4	1	1	1	89	5	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	33	7	5	1	0	0	87	6	432
2017	University certificate or diploma below the bachelor's level	40	37	12	9	2	0	0	78	10	60
2017	Bachelor's degree	57	32	6	4	1	0	0	89	5	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	31	6	5	1	0	0	87	6	1180
2014	Secondary or high school graduation certificate or equivalent or less	48	37	5	5	5	0	0	86	9	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	36	8	5	2	0	0	84	8	491
2014	University certificate or diploma below the bachelor's level	51	43	3	4	0	0	0	93	4	83
2014	Bachelor's degree	48	36	7	6	2	1	1	85	8	902
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	7	5	2	0	0	86	7	1236

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	23	2	1	0	0	0	97	1	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	23	4	3	1	0	0	92	4	431
2017	University certificate or diploma below the bachelor's level	53	32	10	5	0	0	0	85	5	59
2017	Bachelor's degree	70	22	4	2	1	0	1	93	3	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	21	7	3	1	1	1	89	4	1184
2014	Secondary or high school graduation certificate or equivalent or less	75	18	5	1	0	0	1	94	1	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	24	7	2	1	0	0	90	4	490
2014	University certificate or diploma below the bachelor's level	58	29	2	8	1	0	2	89	9	83
2014	Bachelor's degree	69	19	5	3	1	1	1	90	5	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	22	5	4	1	1	2	89	5	1235
2011	Secondary or high school graduation certificate or equivalent or less	76	17	4	2	0	0	1	94	3	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	22	7	3	2	0	1	88	5	591
2011	University certificate or diploma below the bachelor's level	65	21	6	4	3	0	1	87	7	97
2011	Bachelor's degree	67	19	6	4	2	1	1	88	6	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	18	5	4	1	1	2	89	5	1269
2008	Secondary or high school graduation certificate or equivalent or less	78	18	2	1	1	0	1	97	2	367
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	18	3	4	1	1	0	91	5	603
2008	University certificate or diploma below the bachelor's level	60	25	4	8	2	0	0	85	10	100
2008	Bachelor's degree	72	19	4	4	1	0	1	91	4	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	20	5	4	2	1	1	89	5	1151

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	26	3	1	1	0	95	2	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	22	7	5	2	0	86	7	434
2017	University certificate or diploma below the bachelor's level	63	15	14	6	2	0	78	8	60
2017	Bachelor's degree	64	20	6	7	3	0	85	9	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	18	5	9	3	1	82	13	1187
2014	Secondary or high school graduation certificate or equivalent or less	65	23	7	3	2	0	88	5	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	23	6	7	2	0	85	9	490
2014	University certificate or diploma below the bachelor's level	54	19	15	6	6	1	73	12	83
2014	Bachelor's degree	62	21	5	9	3	1	84	12	903
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	19	6	8	4	1	81	12	1235
2011	Secondary or high school graduation certificate or equivalent or less	64	25	4	4	2	1	90	6	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	21	6	8	4	1	82	12	589
2011	University certificate or diploma below the bachelor's level	67	14	6	5	9	0	81	13	97
2011	Bachelor's degree	61	19	6	10	3	1	81	13	1048
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	4	9	4	1	83	13	1267
2008	Secondary or high school graduation certificate or equivalent or less	70	15	6	4	2	1	87	7	367
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	20	3	7	3	1	87	10	602
2008	University certificate or diploma below the bachelor's level	60	18	4	14	3	1	78	17	100
2008	Bachelor's degree	62	19	6	8	3	1	82	12	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	15	5	9	5	1	80	14	1155

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	18	5	5	0	1	1	90	6	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	19	5	4	2	0	1	88	6	434
2017	University certificate or diploma below the bachelor's level	59	19	10	7	3	0	1	79	10	60
2017	Bachelor's degree	70	18	5	4	2	0	1	89	6	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	19	6	6	3	0	2	84	9	1188
2014	Secondary or high school graduation certificate or equivalent or less	71	18	3	3	2	0	4	92	5	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	19	7	4	2	0	2	87	6	491
2014	University certificate or diploma below the bachelor's level	65	20	4	1	8	0	2	87	9	83
2014	Bachelor's degree	70	17	4	5	3	0	2	89	8	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	18	5	5	2	0	3	87	8	1236
2011	Secondary or high school graduation certificate or equivalent or less	67	18	5	4	2	0	3	88	7	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	18	6	6	2	0	5	85	8	592
2011	University certificate or diploma below the bachelor's level	75	15	4	1	5	0	0	90	6	96
2011	Bachelor's degree	65	20	6	5	2	1	1	87	7	1045
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	17	6	5	4	0	3	85	9	1268
2008	Secondary or high school graduation certificate or equivalent or less	69	16	5	5	2	0	4	88	7	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	14	4	6	3	1	4	86	9	604
2008	University certificate or diploma below the bachelor's level	57	17	8	7	6	0	4	78	14	100
2008	Bachelor's degree	67	16	5	5	3	1	4	87	8	1008
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	16	5	5	5	0	6	84	11	1155

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	12	2	1	0	1	1	96	2	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	11	2	2	2	0	1	95	4	433
2017	University certificate or diploma below the bachelor's level	72	15	9	2	4	0	0	86	5	59
2017	Bachelor's degree	82	11	3	1	1	0	1	94	3	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	12	5	2	1	0	2	92	3	1186
2014	Secondary or high school graduation certificate or equivalent or less	82	11	4	0	1	0	2	94	2	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	15	3	2	1	0	2	94	3	490
2014	University certificate or diploma below the bachelor's level	76	12	5	1	2	0	4	91	4	83
2014	Bachelor's degree	81	11	3	1	2	0	2	93	3	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	11	4	2	2	0	3	92	4	1234
2011	Secondary or high school graduation certificate or equivalent or less	81	10	3	2	1	0	3	94	3	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	11	5	2	1	0	3	91	4	592
2011	University certificate or diploma below the bachelor's level	77	13	3	1	5	0	1	91	6	96
2011	Bachelor's degree	79	12	3	1	2	0	2	93	3	1046
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	11	4	2	2	0	4	91	4	1271
2008	Secondary or high school graduation certificate or equivalent or less	82	8	3	2	2	0	4	94	4	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	83	7	3	2	2	0	4	93	4	603
2008	University certificate or diploma below the bachelor's level	72	12	7	2	3	1	3	87	5	100
2008	Bachelor's degree	81	8	4	1	2	0	3	92	4	1006
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	10	4	3	3	0	6	89	6	1151

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	24	6	2	1	2	3	91	3	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	22	8	4	2	0	4	85	7	431
2017	University certificate or diploma below the bachelor's level	60	18	12	7	2	2	0	79	9	59
2017	Bachelor's degree	58	23	8	6	2	1	2	84	8	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	24	10	7	2	2	3	81	9	1187
2014	Secondary or high school graduation certificate or equivalent or less	57	29	7	2	2	0	3	89	4	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	23	9	5	2	1	2	83	8	491
2014	University certificate or diploma below the bachelor's level	57	20	9	2	7	0	4	80	10	83
2014	Bachelor's degree	54	25	9	6	2	1	2	82	8	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	27	9	6	2	1	3	82	8	1236

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	18	4	1	0	4	1	94	1	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	23	5	3	1	1	1	90	5	433
2017	University certificate or diploma below the bachelor's level	72	14	8	0	4	0	2	88	4	58
2017	Bachelor's degree	66	20	7	1	0	4	2	91	2	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	22	7	2	1	5	2	89	3	1184
2014	Secondary or high school graduation certificate or equivalent or less	70	20	4	2	1	2	2	93	3	233
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	21	6	2	2	3	2	89	4	490
2014	University certificate or diploma below the bachelor's level	57	22	8	4	4	0	5	83	9	83
2014	Bachelor's degree	62	23	6	2	1	3	2	90	4	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	24	6	2	2	5	3	89	4	1233
2011	Secondary or high school graduation certificate or equivalent or less	70	18	3	1	2	1	4	94	3	294
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	21	9	3	1	2	4	86	4	591
2011	University certificate or diploma below the bachelor's level	59	19	11	3	4	0	4	81	8	97
2011	Bachelor's degree	61	21	8	3	1	2	3	87	5	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	19	7	3	1	2	6	88	4	1265
2008	Secondary or high school graduation certificate or equivalent or less	75	17	4	1	0	2	2	95	1	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	22	5	2	1	2	3	91	4	602
2008	University certificate or diploma below the bachelor's level	57	26	5	4	1	2	5	89	6	100
2008	Bachelor's degree	62	21	9	2	0	2	3	88	3	1005
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	19	9	2	1	3	6	87	3	1152

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	89	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	82	432
2017	University certificate or diploma below the bachelor's level	18	82	60
2017	Bachelor's degree	18	82	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	1186
2014	Secondary or high school graduation certificate or equivalent or less	13	87	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	80	492
2014	University certificate or diploma below the bachelor's level	14	86	83
2014	Bachelor's degree	16	84	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	1233

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	79
2017	University certificate or diploma below the bachelor's level	44	11
2017	Bachelor's degree	50	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	205
2014	Secondary or high school graduation certificate or equivalent or less	59	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	96
2014	University certificate or diploma below the bachelor's level	50	12
2014	Bachelor's degree	48	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	174

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	79
2017	University certificate or diploma below the bachelor's level	65	11
2017	Bachelor's degree	62	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	205
2014	Secondary or high school graduation certificate or equivalent or less	38	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	96
2014	University certificate or diploma below the bachelor's level	68	12
2014	Bachelor's degree	63	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	174

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	79
2017	Bachelor's degree	8	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	96
2014	University certificate or diploma below the bachelor's level	0	12
2014	Bachelor's degree	7	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	174

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	University certificate or diploma below the bachelor's level	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	205
2014	Secondary or high school graduation certificate or equivalent or less	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	96
2014	University certificate or diploma below the bachelor's level	12
2014	Bachelor's degree	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	174

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	79
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	7	152
2014	Bachelor's degree	5	148

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	4	152
2014	Secondary or high school graduation certificate or equivalent or less	0	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	174

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	205
2014	Secondary or high school graduation certificate or equivalent or less	0	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	96
2014	University certificate or diploma below the bachelor's level	0	12
2014	Bachelor's degree	6	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	174

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	79
2017	University certificate or diploma below the bachelor's level	53	11
2017	Bachelor's degree	36	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	205
2014	Secondary or high school graduation certificate or equivalent or less	46	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	96
2014	Bachelor's degree	41	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	174

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	79
2017	Bachelor's degree	37	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	205
2014	Secondary or high school graduation certificate or equivalent or less	18	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	96
2014	Bachelor's degree	46	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	174

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	79
2017	Bachelor's degree	52	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	205
2014	Secondary or high school graduation certificate or equivalent or less	37	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	96
2014	University certificate or diploma below the bachelor's level	43	12
2014	Bachelor's degree	52	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	174

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	79
2017	University certificate or diploma below the bachelor's level	47	11
2017	Bachelor's degree	35	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	205
2014	Secondary or high school graduation certificate or equivalent or less	22	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	96
2014	Bachelor's degree	44	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	174

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	79
2017	Bachelor's degree	28	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	205
2014	Secondary or high school graduation certificate or equivalent or less	30	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	96
2014	University certificate or diploma below the bachelor's level	42	12
2014	Bachelor's degree	34	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	174

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	79
2017	Bachelor's degree	53	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	205
2014	Secondary or high school graduation certificate or equivalent or less	60	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	96
2014	University certificate or diploma below the bachelor's level	48	12
2014	Bachelor's degree	52	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	174

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	79
2017	University certificate or diploma below the bachelor's level	55	11
2017	Bachelor's degree	24	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	205
2014	Secondary or high school graduation certificate or equivalent or less	24	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	96
2014	University certificate or diploma below the bachelor's level	51	12
2014	Bachelor's degree	27	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	174

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79
2017	University certificate or diploma below the bachelor's level	11
2014	Secondary or high school graduation certificate or equivalent or less	27
2014	University certificate or diploma below the bachelor's level	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	79
2017	Bachelor's degree	9	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	96
2014	Bachelor's degree	7	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	174

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	79
2017	Bachelor's degree	9	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	96
2014	Bachelor's degree	9	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	174

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	79
2017	University certificate or diploma below the bachelor's level	74	11
2017	Bachelor's degree	40	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	205
2014	Secondary or high school graduation certificate or equivalent or less	21	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	96
2014	University certificate or diploma below the bachelor's level	43	12
2014	Bachelor's degree	47	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	174

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	79
2017	Bachelor's degree	25	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	205
2014	Secondary or high school graduation certificate or equivalent or less	28	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	96
2014	Bachelor's degree	29	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	174

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	79
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	7	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	96
2014	University certificate or diploma below the bachelor's level	0	12
2014	Bachelor's degree	13	149
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	174

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	79
2017	University certificate or diploma below the bachelor's level	62	11
2017	Bachelor's degree	61	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	205
2014	Secondary or high school graduation certificate or equivalent or less	52	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	97
2014	University certificate or diploma below the bachelor's level	42	12
2014	Bachelor's degree	60	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	174

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	79
2017	University certificate or diploma below the bachelor's level	43	11
2017	Bachelor's degree	30	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	205
2014	Secondary or high school graduation certificate or equivalent or less	25	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	97
2014	Bachelor's degree	31	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	174

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	79
2017	Bachelor's degree	10	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	97
2014	Bachelor's degree	9	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	174

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	79
2017	Bachelor's degree	20	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	97
2014	Bachelor's degree	15	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	174

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	79
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	8	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	97
2014	Bachelor's degree	10	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	174

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	79
2017	Bachelor's degree	4	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	205
2014	University certificate or diploma below the bachelor's level	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	174

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	79
2017	Bachelor's degree	14	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	97
2014	Bachelor's degree	12	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	174

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	79
2017	University certificate or diploma below the bachelor's level	0	11
2017	Bachelor's degree	11	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	205
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	97
2014	Bachelor's degree	14	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	174

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	79
2017	Bachelor's degree	19	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	205
2014	Secondary or high school graduation certificate or equivalent or less	35	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	97
2014	University certificate or diploma below the bachelor's level	42	12
2014	Bachelor's degree	23	148
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	174

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	72
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	15	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	94
2014	University certificate or diploma below the bachelor's level	0	12
2014	Bachelor's degree	11	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	167

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	72
2017	Bachelor's degree	21	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	195
2014	Secondary or high school graduation certificate or equivalent or less	27	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	94
2014	Bachelor's degree	20	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	167

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	72
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	11	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	94
2014	Bachelor's degree	6	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	167

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	13	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	94
2014	Bachelor's degree	6	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	167

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	72
2017	Bachelor's degree	9	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	94
2014	University certificate or diploma below the bachelor's level	0	12
2014	Bachelor's degree	16	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	167

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	72
2017	Bachelor's degree	17	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	94
2014	Bachelor's degree	12	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	167

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	72
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	13	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94
2014	Bachelor's degree	13	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	167

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	72
2017	Bachelor's degree	6	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	195
2014	Secondary or high school graduation certificate or equivalent or less	0	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	94
2014	Bachelor's degree	5	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	167

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	72
2017	Bachelor's degree	14	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	94
2014	Bachelor's degree	12	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	167

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	72
2017	Bachelor's degree	24	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	94
2014	University certificate or diploma below the bachelor's level	59	12
2014	Bachelor's degree	32	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	167

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	72
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	8	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	195
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	94
2014	University certificate or diploma below the bachelor's level	0	12
2014	Bachelor's degree	8	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	167

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	72
2017	University certificate or diploma below the bachelor's level	60	10
2017	Bachelor's degree	43	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	195
2014	Secondary or high school graduation certificate or equivalent or less	20	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	94
2014	University certificate or diploma below the bachelor's level	58	12
2014	Bachelor's degree	50	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	167

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21
2017	University certificate or diploma below the bachelor's level	10
2017	Bachelor's degree	146
2014	Secondary or high school graduation certificate or equivalent or less	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94
2014	University certificate or diploma below the bachelor's level	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	72
2017	University certificate or diploma below the bachelor's level	62	10
2017	Bachelor's degree	53	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	195
2014	Secondary or high school graduation certificate or equivalent or less	30	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	94
2014	University certificate or diploma below the bachelor's level	75	12
2014	Bachelor's degree	57	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	167

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	21
2017	University certificate or diploma below the bachelor's level	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	72
2017	Bachelor's degree	12	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	195
2014	Secondary or high school graduation certificate or equivalent or less	20	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	94
2014	Bachelor's degree	12	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	167

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	95	5	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	90	10	78
2017	University certificate or diploma below the bachelor's level	91	9	11
2017	Bachelor's degree	92	8	151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	94	6	206

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	17	17	4	4	23	11	61	12	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	18	19	5	8	26	6	52	20	433
2017	University certificate or diploma below the bachelor's level	8	14	30	5	8	28	7	34	21	60
2017	Bachelor's degree	13	16	17	7	7	33	7	49	24	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	17	19	6	7	32	8	48	21	1186
2014	Secondary or high school graduation certificate or equivalent or less	18	22	21	4	7	22	6	56	15	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	19	18	9	5	28	7	51	21	492
2014	University certificate or diploma below the bachelor's level	16	14	16	5	8	31	11	51	22	83
2014	Bachelor's degree	14	15	19	7	6	30	10	49	21	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	17	15	6	5	34	7	55	19	1234

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	31	9	4	3	9	1	82	8	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	31	14	5	6	7	1	73	12	433
2017	University certificate or diploma below the bachelor's level	17	40	15	7	5	15	2	68	14	60
2017	Bachelor's degree	25	34	16	7	6	11	1	67	14	828
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	17	7	5	11	1	68	13	1188
2014	Secondary or high school graduation certificate or equivalent or less	28	34	18	5	3	10	1	70	10	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	19	6	5	14	0	64	13	491
2014	University certificate or diploma below the bachelor's level	25	21	19	10	4	19	3	59	17	83
2014	Bachelor's degree	25	31	20	7	4	13	2	65	12	901
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	16	4	5	14	1	70	10	1235
2011	Secondary or high school graduation certificate or equivalent or less	36	34	14	4	3	7	1	76	8	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	35	14	5	4	8	0	75	10	588
2011	University certificate or diploma below the bachelor's level	36	37	12	1	7	7	0	78	8	97
2011	Bachelor's degree	29	37	16	5	3	10	1	74	9	1046
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	14	5	3	9	0	77	8	1270

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	96	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	431
2017	University certificate or diploma below the bachelor's level	8	92	60
2017	Bachelor's degree	7	93	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	1182
2014	Secondary or high school graduation certificate or equivalent or less	5	95	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	491
2014	University certificate or diploma below the bachelor's level	8	92	83
2014	Bachelor's degree	8	92	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	1231

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	31
2017	Bachelor's degree	39	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39
2014	Bachelor's degree	43	66
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	106

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	31
2017	Bachelor's degree	81	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	87	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	39
2014	Bachelor's degree	80	66
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	106

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31
2017	Bachelor's degree	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39
2014	Bachelor's degree	66
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	106

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	94
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	106

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	39

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94
2014	Bachelor's degree	10	66
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	106

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	13	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	39
2014	Bachelor's degree	20	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	106

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	94
2014	Bachelor's degree	12	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	106

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	94
2014	Bachelor's degree	7	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	106

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30
2017	Bachelor's degree	12	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	94
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	106

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30
2017	Bachelor's degree	30	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	39
2014	Bachelor's degree	27	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	106

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30
2017	Bachelor's degree	38	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39
2014	Bachelor's degree	33	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	106

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	94

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	94
2014	Bachelor's degree	10	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	106

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	30
2017	Bachelor's degree	13	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	39
2014	Bachelor's degree	18	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	106

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30
2017	Bachelor's degree	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	94

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30
2017	Bachelor's degree	10	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	39
2014	Bachelor's degree	16	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	106

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Bachelor's degree	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39
2014	Bachelor's degree	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	106

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	30
2017	Bachelor's degree	25	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39
2014	Bachelor's degree	18	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	106

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30
2017	Bachelor's degree	28	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39
2014	Bachelor's degree	17	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	106

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	30
2017	Bachelor's degree	11	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	39
2014	Bachelor's degree	13	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	106

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	106

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30
2017	Bachelor's degree	20	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	39
2014	Bachelor's degree	11	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	106

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	94

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	15	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	106

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	94
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	106

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	30
2017	Bachelor's degree	52	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39
2014	Bachelor's degree	60	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	106

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	11	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	103

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	57
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	90
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	38
2014	Bachelor's degree	18	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	103

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	57
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	38

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27
2017	Bachelor's degree	0	57

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	90

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	12	57
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	103

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	103

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27
2017	Bachelor's degree	9	57
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	38
2014	Bachelor's degree	10	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	103

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	27
2017	Bachelor's degree	25	57
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	90
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	38
2014	Bachelor's degree	20	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	103

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	57
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	103

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	27
2017	Bachelor's degree	50	57
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	90
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	38
2014	Bachelor's degree	46	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	103

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	38

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	27
2017	Bachelor's degree	57	57
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	90
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	38
2014	Bachelor's degree	62	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	103

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	90

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	27
2017	Bachelor's degree	11	57
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	90
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	38
2014	Bachelor's degree	7	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	103

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	90	10	31
2017	Bachelor's degree	90	10	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	90	10	95

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	17	22	1	1	27	11	61	4	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	18	23	3	3	28	6	58	8	432
2017	University certificate or diploma below the bachelor's level	7	18	23	7	3	33	8	43	17	59
2017	Bachelor's degree	14	15	16	4	3	43	6	56	13	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	15	19	3	3	40	8	53	12	1187
2014	Secondary or high school graduation certificate or equivalent or less	18	15	26	1	1	30	10	54	3	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	17	19	4	3	36	7	55	12	491
2014	University certificate or diploma below the bachelor's level	18	8	17	6	2	38	11	52	16	83
2014	Bachelor's degree	14	15	18	3	2	41	8	56	10	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	14	17	4	3	42	6	55	12	1235

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	23	15	1	1	15	2	79	2	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	30	19	2	2	9	2	74	5	433
2017	University certificate or diploma below the bachelor's level	21	34	20	3	3	16	2	68	8	60
2017	Bachelor's degree	27	33	16	4	3	16	1	72	8	829
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	16	3	3	15	2	73	7	1185
2014	Secondary or high school graduation certificate or equivalent or less	30	31	23	0	1	14	2	72	1	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	19	3	2	20	1	69	7	492
2014	University certificate or diploma below the bachelor's level	24	28	18	6	1	16	7	67	9	83
2014	Bachelor's degree	25	31	17	3	2	19	2	72	7	903
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	16	3	3	17	1	73	7	1234
2011	Secondary or high school graduation certificate or equivalent or less	41	33	13	2	3	8	1	81	5	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	14	2	3	10	1	79	6	592
2011	University certificate or diploma below the bachelor's level	39	37	10	0	4	9	0	84	4	97
2011	Bachelor's degree	34	35	14	3	1	12	0	79	5	1047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	35	12	3	2	11	0	80	6	1269

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	85	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	434
2017	University certificate or diploma below the bachelor's level	17	83	59
2017	Bachelor's degree	14	86	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1187
2014	Secondary or high school graduation certificate or equivalent or less	16	84	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	87	492
2014	University certificate or diploma below the bachelor's level	14	86	83
2014	Bachelor's degree	11	89	901
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	1232

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	18	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	25	73
2017	University certificate or diploma below the bachelor's level	90	10	10
2017	Bachelor's degree	76	24	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	21	144
2014	Secondary or high school graduation certificate or equivalent or less	71	29	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	18	67
2014	University certificate or diploma below the bachelor's level	77	23	13
2014	Bachelor's degree	81	19	104
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	21	120

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	34	0	8	0	4	7	91	9	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	28	7	5	0	2	0	87	5	54
2017	Bachelor's degree	53	29	9	5	3	0	0	83	9	92
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	28	5	3	4	0	1	88	6	114
2014	Secondary or high school graduation certificate or equivalent or less	64	24	0	7	4	0	0	89	11	26
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	29	4	6	2	0	0	88	7	55
2014	University certificate or diploma below the bachelor's level	69	21	9	0	0	0	0	91	0	10
2014	Bachelor's degree	55	29	4	7	4	2	0	86	11	85
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	39	4	6	3	0	0	87	9	95

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	40	6	6	4	5	7	81	12	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	48	10	5	2	1	2	82	7	434
2017	University certificate or diploma below the bachelor's level	27	41	8	11	2	5	6	76	15	60
2017	Bachelor's degree	25	50	8	7	2	3	6	82	9	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	53	10	6	2	2	5	80	9	1187
2014	Secondary or high school graduation certificate or equivalent or less	33	41	10	8	3	2	3	78	11	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	54	11	4	1	2	2	83	5	492
2014	University certificate or diploma below the bachelor's level	26	43	12	11	2	1	5	73	14	82
2014	Bachelor's degree	22	55	9	5	1	2	6	84	6	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	53	11	5	2	1	7	81	7	1235
2011	Secondary or high school graduation certificate or equivalent or less	33	47	10	5	1	1	3	84	6	298
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	50	9	6	2	1	1	83	8	590
2011	University certificate or diploma below the bachelor's level	27	54	8	4	1	1	5	86	5	96
2011	Bachelor's degree	18	56	11	7	2	1	4	79	10	1049
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	51	12	7	2	1	7	78	10	1270
2008	Secondary or high school graduation certificate or equivalent or less	32	47	8	5	1	6	2	84	7	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	47	10	6	2	2	1	82	8	605
2008	University certificate or diploma below the bachelor's level	22	63	3	4	2	2	3	90	7	100
2008	Bachelor's degree	21	53	9	8	4	2	4	79	12	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	50	12	9	2	2	6	75	12	1154

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	19	24	2	4	24	12	54	9	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	19	9	4	23	8	54	19	433
2017	University certificate or diploma below the bachelor's level	14	21	23	10	8	16	7	46	24	60
2017	Bachelor's degree	10	20	21	6	4	29	9	49	17	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	24	20	8	4	29	6	51	19	1186
2014	Secondary or high school graduation certificate or equivalent or less	11	20	25	5	2	22	14	49	12	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	24	24	9	4	23	6	48	18	491
2014	University certificate or diploma below the bachelor's level	9	15	24	10	0	32	9	42	17	83
2014	Bachelor's degree	8	19	22	7	3	30	10	45	17	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	20	23	9	5	29	8	43	21	1236
2011	Secondary or high school graduation certificate or equivalent or less	12	23	27	6	4	18	9	49	14	297
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	27	25	7	6	19	5	51	17	591
2011	University certificate or diploma below the bachelor's level	12	24	28	6	11	13	5	44	21	96
2011	Bachelor's degree	8	21	25	7	4	28	7	45	17	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	25	8	3	28	7	45	16	1267

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	25	7	2	0	11	9	87	4	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	30	12	4	1	9	2	81	6	433
2017	University certificate or diploma below the bachelor's level	23	34	12	9	5	10	7	70	17	60
2017	Bachelor's degree	36	30	9	4	1	14	6	82	7	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	13	3	3	10	5	78	7	1188
2014	Secondary or high school graduation certificate or equivalent or less	42	32	11	2	0	10	3	85	2	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	12	4	3	10	2	78	8	492
2014	University certificate or diploma below the bachelor's level	36	32	11	7	1	7	4	77	10	83
2014	Bachelor's degree	36	33	12	3	1	9	6	81	5	904
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	14	3	3	9	7	76	7	1235
2011	Secondary or high school graduation certificate or equivalent or less	43	31	11	2	2	7	3	83	5	298
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	11	4	3	7	2	80	7	590
2011	University certificate or diploma below the bachelor's level	33	24	16	3	8	12	4	68	13	96
2011	Bachelor's degree	34	31	14	4	2	11	4	77	6	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	12	4	2	11	7	78	7	1270
2008	Secondary or high school graduation certificate or equivalent or less	43	28	10	2	1	14	2	85	4	368
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	35	10	2	3	7	2	83	5	604
2008	University certificate or diploma below the bachelor's level	28	50	10	1	2	5	4	86	3	100
2008	Bachelor's degree	33	34	12	3	1	12	5	80	5	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	32	12	4	3	13	6	77	9	1155

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	26	8	2	1	16	11	85	4	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	30	16	5	1	12	2	74	7	434
2017	University certificate or diploma below the bachelor's level	15	35	21	5	3	15	6	64	10	60
2017	Bachelor's degree	25	32	12	5	3	18	6	75	10	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	16	5	3	14	5	70	10	1185
2014	Secondary or high school graduation certificate or equivalent or less	34	29	16	3	2	13	3	75	6	234
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	15	6	3	10	3	72	11	492
2014	University certificate or diploma below the bachelor's level	25	29	17	8	4	12	5	64	15	83
2014	Bachelor's degree	26	30	16	5	2	15	6	72	8	905
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	15	5	3	14	6	70	11	1236
2011	Secondary or high school graduation certificate or equivalent or less	33	32	16	3	3	9	3	74	7	296
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	35	14	6	5	11	2	72	12	590
2011	University certificate or diploma below the bachelor's level	23	29	20	10	5	11	2	60	17	95
2011	Bachelor's degree	25	33	16	5	2	14	4	71	9	1050
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	14	5	3	15	6	72	10	1268
2008	Secondary or high school graduation certificate or equivalent or less	36	32	12	4	2	12	3	80	7	369
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	31	14	5	4	9	2	75	10	602
2008	University certificate or diploma below the bachelor's level	28	34	17	6	4	8	3	69	11	100
2008	Bachelor's degree	30	32	15	6	3	11	4	73	10	1007
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	15	7	4	10	6	69	13	1154

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	24	6	2	4	3	0	86	7	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	24	9	4	4	1	0	82	9	434
2017	University certificate or diploma below the bachelor's level	49	27	7	10	7	0	0	76	17	60
2017	Bachelor's degree	56	26	8	6	3	0	1	83	9	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	9	6	4	1	0	81	10	1182

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	19	8	6	3	3	81	10	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	22	10	4	5	1	81	9	434
2017	University certificate or diploma below the bachelor's level	55	20	12	9	5	0	75	13	60
2017	Bachelor's degree	57	24	10	3	4	2	83	7	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	10	5	4	1	81	9	1186

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	39	16	8	3	5	72	12	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	17	8	5	4	69	14	433
2017	University certificate or diploma below the bachelor's level	18	44	9	12	10	7	67	24	59
2017	Bachelor's degree	20	44	17	10	4	4	67	15	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	44	16	9	4	5	68	14	1186

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	36	16	10	4	3	1	68	15	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	39	15	11	10	3	0	63	22	433
2017	University certificate or diploma below the bachelor's level	20	30	23	14	10	3	0	52	24	60
2017	Bachelor's degree	17	43	14	15	8	3	0	61	24	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	39	16	15	8	2	0	60	24	1184

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	28	20	9	11	3	58	21	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	26	21	12	14	3	51	28	434
2017	University certificate or diploma below the bachelor's level	25	18	25	11	17	3	45	29	59
2017	Bachelor's degree	26	25	23	11	14	2	52	25	826
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	26	19	13	12	2	55	25	1185

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	29	18	8	7	0	1	67	15	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	28	25	13	8	0	1	53	22	434
2017	University certificate or diploma below the bachelor's level	23	13	24	17	21	0	2	36	39	60
2017	Bachelor's degree	16	30	26	18	10	0	0	46	28	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	24	27	19	13	1	1	40	32	1183

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	26	15	7	5	0	4	72	12	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	28	19	12	6	0	2	62	18	432
2017	University certificate or diploma below the bachelor's level	28	20	26	18	8	0	0	48	26	60
2017	Bachelor's degree	24	30	23	13	8	0	1	55	22	825
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	31	22	15	9	1	2	53	24	1185

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	25	17	9	8	1	3	64	18	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	22	22	16	17	1	2	43	34	433
2017	University certificate or diploma below the bachelor's level	18	24	24	14	20	0	0	42	34	60
2017	Bachelor's degree	17	22	26	19	14	0	1	39	34	829
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	22	25	20	16	1	2	37	37	1186

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	17	6	5	1	0	11	87	7	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	19	13	4	2	1	12	78	8	433
2017	University certificate or diploma below the bachelor's level	45	19	13	5	8	0	10	71	15	59
2017	Bachelor's degree	43	26	15	6	3	0	7	74	10	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	29	16	11	7	1	7	63	19	1184

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	23	18	5	4	1	0	73	9	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	30	20	8	4	0	2	67	13	433
2017	University certificate or diploma below the bachelor's level	31	30	13	11	15	0	0	60	27	60
2017	Bachelor's degree	31	30	21	12	6	0	0	61	18	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	28	25	14	9	1	1	51	24	1185

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	26	15	7	3	0	3	74	10	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	30	18	11	6	0	2	64	17	432
2017	University certificate or diploma below the bachelor's level	31	25	20	17	5	2	0	57	23	59
2017	Bachelor's degree	27	34	23	11	4	0	0	61	16	826
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	24	14	7	1	2	55	21	1182

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	28	18	10	2	1	1	69	13	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	20	11	8	1	1	60	20	433
2017	University certificate or diploma below the bachelor's level	15	34	24	20	5	0	2	50	26	60
2017	Bachelor's degree	24	32	24	13	6	1	0	57	19	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	31	24	15	8	1	2	52	23	1181

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	26	17	11	2	1	1	69	13	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	29	19	11	7	1	1	62	19	433
2017	University certificate or diploma below the bachelor's level	23	26	21	17	12	0	1	50	29	60
2017	Bachelor's degree	28	30	24	12	6	0	0	58	17	826
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	23	12	7	1	2	56	20	1185

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	29	13	9	3	1	1	74	13	183
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	16	10	5	1	2	68	15	432
2017	University certificate or diploma below the bachelor's level	27	34	15	10	12	0	2	62	22	60
2017	Bachelor's degree	30	34	19	11	4	0	2	65	16	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	22	9	7	1	2	61	16	1183

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	15	14	3	1	2	82	4	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	22	9	5	2	3	83	7	434
2017	University certificate or diploma below the bachelor's level	49	24	10	5	10	2	74	15	60
2017	Bachelor's degree	58	22	12	4	2	1	82	6	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	24	12	4	2	1	82	6	1184

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	9	4	0	2	1	5	93	3	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	11	6	4	4	0	3	86	9	433
2017	University certificate or diploma below the bachelor's level	67	12	8	7	5	0	2	80	11	60
2017	Bachelor's degree	72	13	5	4	2	0	3	88	6	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	13	6	3	4	1	1	86	7	1184

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	20	8	1	3	3	87	5	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	26	8	5	3	2	83	8	434
2017	University certificate or diploma below the bachelor's level	48	30	9	11	2	0	78	13	60
2017	Bachelor's degree	55	31	8	4	2	1	87	5	830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	28	10	4	2	1	84	6	1186

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	14	7	3	4	1	3	85	7	186
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	18	8	6	6	0	2	79	13	432
2017	University certificate or diploma below the bachelor's level	57	13	17	10	3	0	0	70	13	60
2017	Bachelor's degree	59	21	9	6	3	0	2	82	10	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	20	12	6	5	0	1	77	11	1187

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	9	2	1	2	1	26	93	3	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	10	3	2	2	0	26	92	5	430
2017	University certificate or diploma below the bachelor's level	61	10	4	0	3	0	22	91	4	58
2017	Bachelor's degree	57	11	5	1	1	1	25	91	3	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	21	5	2	1	0	16	91	3	1184

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	9	4	0	2	1	9	93	2	184
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	11	4	2	1	0	10	92	4	430
2017	University certificate or diploma below the bachelor's level	64	21	5	0	0	0	10	94	0	59
2017	Bachelor's degree	72	14	4	1	1	0	7	94	2	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	16	4	2	1	0	5	93	3	1179

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	12	5	4	3	1	6	88	7	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	18	6	3	4	1	5	86	8	433
2017	University certificate or diploma below the bachelor's level	63	21	8	3	5	0	0	84	8	60
2017	Bachelor's degree	67	15	7	4	3	0	4	85	7	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	14	6	3	5	1	4	84	9	1187

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	22	13	3	2	0	3	81	6	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	13	3	2	0	4	82	5	433
2017	University certificate or diploma below the bachelor's level	40	29	19	0	5	2	4	74	5	60
2017	Bachelor's degree	48	32	12	4	1	0	1	82	5	831
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	28	11	2	1	1	2	86	4	1184

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	35	26	7	5	1	62	12	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	33	36	11	5	0	47	17	435
2017	University certificate or diploma below the bachelor's level	11	33	33	11	12	0	44	23	60
2017	Bachelor's degree	12	34	36	13	5	0	46	18	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	28	40	16	6	0	37	22	1188

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	14	37	22	20	1	43	19	185
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	19	33	26	14	1	40	26	434
2017	University certificate or diploma below the bachelor's level	12	18	40	24	7	0	30	30	60
2017	Bachelor's degree	6	20	36	26	12	0	38	25	827
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	20	41	24	8	0	32	27	1186

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	23	22	9	6	5	1	37	63	187
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	27	15	8	7	5	1	39	61	435
2017	University certificate or diploma below the bachelor's level	42	18	18	7	12	2	1	43	57	60
2017	Bachelor's degree	31	25	22	8	8	5	1	33	67	832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	25	19	9	9	5	1	34	66	1188

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	247
2017	University certificate or diploma below the bachelor's level	31	33
2017	Bachelor's degree	19	524
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	739

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	247
2017	University certificate or diploma below the bachelor's level	26	33
2017	Bachelor's degree	36	524
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	739

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	247
2017	University certificate or diploma below the bachelor's level	29	33
2017	Bachelor's degree	18	524
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	739

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	247
2017	University certificate or diploma below the bachelor's level	30	33
2017	Bachelor's degree	34	524
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	739

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	247
2017	University certificate or diploma below the bachelor's level	6	33
2017	Bachelor's degree	6	524
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	739

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	247
2017	University certificate or diploma below the bachelor's level	39	33
2017	Bachelor's degree	47	524
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	739

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	59	17	7	5	7	106
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	49	15	8	4	16	238
2017	University certificate or diploma below the bachelor's level	3	56	17	3	3	18	33
2017	Bachelor's degree	5	51	22	8	4	11	518
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	50	19	9	4	12	731

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	27	16	14	13	1	8	53	29	108
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	14	21	18	2	10	41	44	248
2017	University certificate or diploma below the bachelor's level	9	17	18	18	21	8	8	30	48	33
2017	Bachelor's degree	11	25	17	21	17	2	7	40	42	525
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	22	16	16	21	3	9	39	42	743

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	21	16	23	27	1	6	29	54	108
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	12	13	22	39	2	9	18	68	246
2017	University certificate or diploma below the bachelor's level	0	18	9	26	40	6	0	19	71	33
2017	Bachelor's degree	3	10	12	23	45	2	5	14	73	525
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	11	12	18	44	3	9	16	71	742

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.