2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 38 46 8 6 3 0 0 84 9 213
2017 PC-02 35 45 9 6 5 0 0 80 10 86
2017 PC-03 44 41 8 5 3 0 0 84 8 76
2017 PC-04 42 51 0 7 0 0 0 93 7 29
2014 PC 30 42 13 10 5 0 0 72 15 220
2014 PC-02 29 42 12 12 6 0 0 70 18 101
2014 PC-03 38 38 8 10 7 0 0 75 17 72
2014 PC-04 24 52 17 7 0 0 0 76 7 29
2011 PC 33 40 13 9 5 0 0 73 14 287
2011 PC-01 30 43 13 13 0 0 0 74 13 23
2011 PC-02 30 42 12 9 7 0 0 72 16 132
2011 PC-03 34 41 13 10 2 0 0 75 13 88
2011 PC-04 47 28 9 6 9 0 0 75 16 32
2008 PC 34 46 8 6 5 0 0 80 11 272
2008 PC-01 28 44 17 6 6 0 0 72 11 18
2008 PC-02 32 50 10 5 3 0 0 82 8 125
2008 PC-03 41 41 4 10 3 0 0 83 13 70
2008 PC-04 39 39 5 3 13 0 0 79 16 38
2008 PC-05 7 57 7 14 14 0 0 64 29 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 29 39 12 13 7 0 0 68 20 212
2017 PC-02 31 36 9 13 11 0 0 67 24 85
2017 PC-03 25 42 12 18 3 0 0 67 21 76
2017 PC-04 31 41 14 3 10 0 0 72 14 29

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 54 37 7 1 1 0 0 91 3 213
2017 PC-02 56 31 9 2 1 0 0 87 3 86
2017 PC-03 49 42 7 1 1 0 0 91 3 76
2017 PC-04 58 42 0 0 0 0 0 100 0 29
2014 PC 57 30 9 3 1 0 0 87 4 220
2014 PC-02 59 28 10 3 0 0 0 87 3 101
2014 PC-03 56 29 11 1 3 0 0 85 4 72
2014 PC-04 62 34 0 3 0 0 0 97 3 29
2011 PC 54 34 7 4 1 0 0 87 5 287
2011 PC-01 48 43 9 0 0 0 0 91 0 23
2011 PC-02 56 32 8 4 1 0 0 88 5 132
2011 PC-03 53 34 6 7 0 0 0 88 7 88
2011 PC-04 53 34 6 0 6 0 0 88 6 32

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 46 36 11 4 3 0 0 82 7 212
2017 PC-02 45 34 11 7 4 0 0 79 11 85
2017 PC-03 46 38 11 3 3 0 0 84 5 76
2017 PC-04 45 38 14 3 0 0 0 83 3 29
2014 PC 34 41 14 8 3 0 0 75 11 219
2014 PC-02 33 41 15 9 2 0 0 74 11 100
2014 PC-03 40 35 11 8 6 0 0 75 14 72
2014 PC-04 35 45 21 0 0 0 0 79 0 29
2011 PC 38 42 10 6 2 0 0 81 9 287
2011 PC-01 43 39 9 9 0 0 0 83 9 23
2011 PC-02 35 45 11 5 4 0 0 80 9 132
2011 PC-03 47 35 10 7 0 1 0 83 7 88
2011 PC-04 34 47 6 6 6 0 0 81 13 32
2008 PC 39 47 6 5 3 0 0 86 8 274
2008 PC-01 39 44 11 6 0 0 0 83 6 18
2008 PC-02 38 50 5 4 3 0 0 88 7 126
2008 PC-03 46 39 8 6 0 0 0 86 6 71
2008 PC-04 37 45 3 5 11 0 0 82 16 38
2008 PC-05 21 57 7 14 0 0 0 79 14 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 28 36 21 9 6 0 0 65 15 213
2017 PC-02 29 35 20 12 5 0 0 64 16 86
2017 PC-03 24 40 21 8 8 0 0 63 16 76
2017 PC-04 35 31 27 3 3 0 0 66 7 29
2014 PC 21 41 19 12 7 0 0 62 19 220
2014 PC-02 16 43 20 16 6 0 0 58 22 101
2014 PC-03 24 40 18 6 10 1 1 66 16 72
2014 PC-04 31 31 14 17 7 0 0 62 24 29
2011 PC 20 41 22 9 6 1 0 62 15 287
2011 PC-01 26 39 22 9 4 0 0 65 13 23
2011 PC-02 14 47 22 10 6 2 0 62 16 132
2011 PC-03 24 36 24 8 6 1 1 62 14 88
2011 PC-04 28 28 28 9 6 0 0 56 16 32

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 28 40 15 13 4 0 0 68 17 213
2017 PC-02 29 40 13 14 5 0 0 69 19 86
2017 PC-03 26 44 15 11 5 0 0 70 16 76
2017 PC-04 31 35 21 13 0 0 0 66 13 29
2014 PC 21 39 19 15 5 0 0 61 20 220
2014 PC-02 20 31 25 20 4 1 0 51 24 101
2014 PC-03 21 46 15 10 7 0 1 68 17 72
2014 PC-04 31 34 10 17 7 0 0 65 24 29
2011 PC 22 36 20 16 5 1 0 59 21 287
2011 PC-01 30 39 17 13 0 0 0 70 13 23
2011 PC-02 14 42 20 17 5 2 0 56 23 132
2011 PC-03 25 34 22 11 6 1 1 60 17 88
2011 PC-04 44 13 19 19 6 0 0 56 25 32
2008 PC 21 39 18 13 7 1 0 61 20 274
2008 PC-01 22 28 39 11 0 0 0 50 11 18
2008 PC-02 21 40 18 10 7 2 0 63 18 126
2008 PC-03 18 45 11 21 4 0 0 63 25 71
2008 PC-04 29 32 16 8 16 0 0 61 24 38
2008 PC-05 14 36 21 14 7 7 0 54 23 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 32 25 19 11 7 4 2 61 19 213
2017 PC-02 29 28 24 5 9 3 1 60 15 86
2017 PC-03 30 31 13 13 7 1 4 65 21 76
2017 PC-04 42 14 20 10 3 7 3 62 16 29
2014 PC 26 26 20 14 9 5 1 55 24 220
2014 PC-02 23 23 20 17 12 5 1 48 31 101
2014 PC-03 22 35 19 14 6 3 1 59 20 72
2014 PC-04 38 10 20 10 10 7 3 54 23 29
2011 PC 29 31 18 10 8 3 0 62 19 286
2011 PC-01 26 35 22 9 4 4 0 64 14 23
2011 PC-02 22 34 20 10 11 3 0 58 21 131
2011 PC-03 33 28 18 13 3 3 1 64 17 88
2011 PC-04 41 19 16 6 16 3 0 61 23 32
2008 PC 22 27 25 13 8 4 1 51 22 274
2008 PC-01 28 11 28 22 6 6 0 41 29 18
2008 PC-02 25 27 25 9 9 4 2 55 18 126
2008 PC-03 15 34 21 18 4 6 1 53 24 71
2008 PC-04 21 24 32 8 13 0 3 46 22 38
2008 PC-05 21 29 14 14 14 7 0 54 31 14
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 44 28 14 6 6 2 1 74 12 213
2017 PC-02 42 23 16 7 8 4 0 67 16 86
2017 PC-03 46 29 12 7 4 3 0 77 11 76
2017 PC-04 38 38 10 3 3 0 7 82 7 29
2014 PC 42 30 14 9 4 1 0 73 13 220
2014 PC-02 41 27 16 10 5 1 1 69 15 101
2014 PC-03 46 28 13 8 4 1 0 75 13 72
2014 PC-04 41 35 14 7 3 0 0 76 10 29
2011 PC 37 33 15 6 3 3 1 74 10 287
2011 PC-01 48 26 13 4 0 9 0 81 5 23
2011 PC-02 36 34 17 5 4 3 1 73 9 132
2011 PC-03 36 36 11 8 5 1 2 75 13 88
2011 PC-04 38 28 16 9 3 6 0 70 13 32
2008 PC 37 35 12 9 4 3 1 75 13 274
2008 PC-01 50 22 11 17 0 0 0 72 17 18
2008 PC-02 40 34 10 6 4 4 2 78 11 126
2008 PC-03 37 39 11 8 0 3 1 79 9 71
2008 PC-04 26 42 16 8 8 0 0 68 16 38
2008 PC-05 29 29 14 14 7 0 7 62 23 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 38 34 11 9 6 2 1 73 15 213
2017 PC-02 37 24 14 12 9 4 0 64 22 86
2017 PC-03 40 41 4 9 5 1 0 81 15 76
2017 PC-04 35 42 10 3 3 0 7 82 7 29
2014 PC 37 31 14 13 5 0 0 69 17 219
2014 PC-02 34 29 18 15 5 0 0 62 20 101
2014 PC-03 44 28 8 13 6 0 1 73 19 71
2014 PC-04 38 38 10 10 3 0 0 76 14 29
2011 PC 31 37 13 12 6 1 0 69 18 287
2011 PC-01 48 35 13 4 0 0 0 83 4 23
2011 PC-02 27 35 17 14 5 2 0 63 20 132
2011 PC-03 34 41 9 8 6 1 1 77 14 88
2011 PC-04 28 34 6 16 13 3 0 65 29 32
2008 PC 30 38 13 11 7 1 1 69 18 274
2008 PC-01 39 28 17 11 6 0 0 67 17 18
2008 PC-02 37 37 7 11 7 1 1 74 19 126
2008 PC-03 25 44 18 6 3 3 1 72 9 71
2008 PC-04 21 39 18 8 13 0 0 61 21 38
2008 PC-05 21 36 7 29 7 0 0 57 36 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 44 30 12 7 7 0 1 74 14 212
2017 PC-02 43 28 15 7 7 0 0 71 14 86
2017 PC-03 49 29 11 4 8 0 0 78 12 76
2017 PC-04 35 38 7 7 6 0 7 78 14 29
2014 PC 45 29 15 8 4 0 0 74 11 220
2014 PC-02 45 26 15 11 3 0 0 71 14 101
2014 PC-03 44 29 15 6 6 0 0 74 11 72
2014 PC-04 38 38 14 7 3 0 0 76 10 29

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 22 31 15 13 6 14 0 61 22 213
2017 PC-02 21 34 13 10 5 17 0 66 18 86
2017 PC-03 24 26 18 13 7 12 0 57 22 76
2017 PC-04 21 31 10 20 10 7 0 56 33 29
2014 PC 17 39 17 9 5 13 0 65 16 220
2014 PC-02 14 36 20 7 4 19 0 62 13 101
2014 PC-03 15 42 17 11 7 8 0 62 20 72
2014 PC-04 31 31 10 10 7 10 0 69 19 29
2011 PC 17 29 22 10 6 14 1 55 19 287
2011 PC-01 35 30 22 0 4 4 4 71 5 23
2011 PC-02 15 30 23 8 6 18 0 56 17 132
2011 PC-03 17 28 19 15 5 14 2 54 23 88
2011 PC-04 13 25 28 19 13 3 0 39 32 32

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 14 38 16 17 10 5 0 55 29 213
2017 PC-02 15 30 19 22 8 6 0 48 32 86
2017 PC-03 15 40 15 16 13 2 0 55 30 76
2017 PC-04 17 42 7 13 14 7 0 64 29 29
2014 PC 12 33 21 18 12 4 1 47 31 220
2014 PC-02 11 28 21 21 13 6 1 41 36 101
2014 PC-03 10 35 24 15 14 3 0 46 30 72
2014 PC-04 21 38 14 17 10 0 0 58 28 29
2011 PC 9 35 22 21 11 2 0 45 33 287
2011 PC-01 17 39 26 13 4 0 0 57 17 23
2011 PC-02 8 30 27 18 13 4 0 40 32 132
2011 PC-03 9 38 17 25 8 2 1 48 34 88
2011 PC-04 3 38 22 19 19 0 0 41 38 32
2008 PC 15 26 20 19 18 3 0 41 38 274
2008 PC-01 33 28 11 17 11 0 0 61 28 18
2008 PC-02 15 22 20 18 18 6 0 40 39 126
2008 PC-03 11 27 23 27 13 0 0 38 39 71
2008 PC-04 8 32 18 13 29 0 0 39 42 38
2008 PC-05 14 29 14 14 29 0 0 43 43 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 24 20 20 16 8 0 39 39 213
2017 PC-02 15 17 19 22 17 9 0 36 44 86
2017 PC-03 11 25 18 22 16 8 0 39 41 76
2017 PC-04 14 31 14 17 17 7 0 49 36 29
2014 PC 8 25 25 18 16 7 0 36 37 220
2014 PC-02 6 23 27 18 17 10 0 32 39 101
2014 PC-03 10 26 22 17 19 6 0 38 38 72
2014 PC-04 10 35 17 17 17 3 0 46 36 29
2011 PC 6 23 26 22 13 9 1 33 38 287
2011 PC-01 13 39 22 17 4 4 0 55 23 23
2011 PC-02 6 16 26 24 14 14 0 25 45 132
2011 PC-03 5 30 31 16 11 6 2 37 30 88
2011 PC-04 6 22 19 28 19 6 0 30 50 32
2008 PC 5 19 20 29 19 8 0 27 52 274
2008 PC-01 17 11 17 28 11 17 0 33 47 18
2008 PC-02 4 21 19 28 17 11 0 29 50 126
2008 PC-03 7 15 20 34 20 4 0 24 56 71
2008 PC-04 3 24 16 32 24 3 0 27 57 38
2008 PC-05 0 21 36 14 29 0 0 21 43 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 32 14 16 15 8 0 52 33 213
2017 PC-02 16 27 13 17 16 10 0 48 38 86
2017 PC-03 13 40 15 15 15 4 0 55 30 76
2017 PC-04 21 24 14 14 17 10 0 50 34 29
2014 PC 11 29 22 18 14 6 0 43 34 220
2014 PC-02 10 31 18 21 15 6 0 43 38 101
2014 PC-03 8 28 25 18 13 7 1 39 33 72
2014 PC-04 17 21 27 14 21 0 0 38 35 29
2011 PC 11 35 21 15 12 6 0 49 29 287
2011 PC-01 22 35 22 17 4 0 0 57 22 23
2011 PC-02 11 32 24 14 14 5 0 45 29 132
2011 PC-03 10 39 14 15 11 10 1 55 29 88
2011 PC-04 9 28 28 16 19 0 0 38 34 32
2008 PC 11 23 17 18 18 12 0 39 41 274
2008 PC-01 17 17 17 17 11 22 0 43 36 18
2008 PC-02 11 21 14 21 17 16 0 38 45 126
2008 PC-03 11 27 20 20 13 10 0 42 36 71
2008 PC-04 8 26 18 11 29 8 0 37 43 38
2008 PC-05 7 36 21 0 36 0 0 43 36 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 11 31 17 22 15 4 0 44 39 213
2017 PC-02 12 24 20 23 17 4 0 37 42 86
2017 PC-03 12 30 15 25 15 4 0 44 41 76
2017 PC-04 10 38 21 14 10 7 0 52 25 29
2014 PC 7 28 27 20 15 3 0 36 36 220
2014 PC-02 6 23 25 27 16 4 0 30 44 101
2014 PC-03 7 29 28 17 15 4 0 38 33 72
2014 PC-04 7 38 24 14 17 0 0 45 31 29
2011 PC 7 29 24 22 12 5 1 38 36 287
2011 PC-01 13 35 22 30 0 0 0 48 30 23
2011 PC-02 6 23 32 22 11 7 0 31 35 132
2011 PC-03 7 38 16 16 17 5 2 48 35 88
2011 PC-04 3 31 25 22 19 0 0 34 41 32
2008 PC 10 24 16 29 16 5 0 36 47 274
2008 PC-01 22 44 11 17 0 6 0 71 18 18
2008 PC-02 8 22 16 27 18 9 0 33 50 126
2008 PC-03 13 23 18 32 13 1 0 36 46 71
2008 PC-04 5 21 21 29 24 0 0 26 53 38
2008 PC-05 7 29 7 43 14 0 0 36 57 14
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 23 41 16 12 8 0 0 65 20 212
2017 PC-02 27 32 21 11 9 0 0 59 20 85
2017 PC-03 18 51 9 15 7 0 0 70 21 76
2017 PC-04 21 44 10 17 7 0 0 65 24 29
2014 PC 15 35 23 18 10 0 0 50 27 220
2014 PC-02 11 36 22 21 10 0 1 47 31 101
2014 PC-03 24 26 24 15 11 0 0 50 26 72
2014 PC-04 3 52 17 17 10 0 0 55 28 29
2011 PC 19 38 21 12 9 1 0 58 21 287
2011 PC-01 30 39 9 22 0 0 0 70 22 23
2011 PC-02 19 33 23 13 11 0 1 53 24 132
2011 PC-03 16 47 22 9 6 1 0 63 15 88
2011 PC-04 19 31 19 13 16 3 0 52 29 32

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 32 39 12 12 5 0 0 71 17 212
2017 PC-02 31 40 11 12 7 0 0 71 19 85
2017 PC-03 33 38 12 16 1 0 0 71 17 76
2017 PC-04 42 31 10 10 7 0 0 73 17 29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 20 19 17 7 24 5 40 33 213
2017 PC-02 13 16 16 13 10 27 5 42 34 86
2017 PC-03 4 21 21 21 5 24 4 35 36 76
2017 PC-04 10 21 24 24 3 14 3 38 33 29
2014 PC 9 16 23 15 10 22 5 35 33 220
2014 PC-02 7 15 23 14 8 31 2 33 33 101
2014 PC-03 11 14 25 18 10 17 6 32 36 72
2014 PC-04 10 21 28 17 7 10 7 38 29 29

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 32 38 13 10 6 0 1 71 16 213
2017 PC-02 34 33 16 9 8 0 0 66 17 86
2017 PC-03 36 41 7 12 5 0 0 76 17 76
2017 PC-04 24 42 14 13 0 0 7 71 14 29
2014 PC 34 36 13 12 5 0 0 70 17 220
2014 PC-02 32 34 20 11 4 0 0 65 15 101
2014 PC-03 38 39 3 11 10 0 0 76 21 72
2014 PC-04 38 28 10 24 0 0 0 66 24 29
2011 PC 31 37 13 14 4 1 1 69 18 287
2011 PC-01 39 26 13 22 0 0 0 65 22 23
2011 PC-02 33 36 14 11 5 1 1 70 16 132
2011 PC-03 28 40 8 20 1 1 1 70 22 88
2011 PC-04 28 38 22 6 3 3 0 68 10 32
2008 PC 27 40 12 12 7 0 0 68 19 273
2008 PC-01 39 39 11 6 6 0 0 78 11 18
2008 PC-02 33 37 13 10 7 1 0 70 18 126
2008 PC-03 25 41 14 15 3 0 1 67 19 71
2008 PC-04 14 51 5 14 16 0 0 65 30 37
2008 PC-05 21 50 14 7 7 0 0 71 14 14

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 38 11 13 4 2 13 66 21 45
2017 PC-03 25 38 0 13 6 0 19 77 23 16
2017 PC-04 17 23 17 21 6 6 11 47 32 18
2014 PC 14 45 22 7 0 2 10 68 8 42
2014 PC-03 12 35 29 12 0 0 12 53 13 17
2014 PC-04 16 47 23 7 0 8 0 67 7 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 36 32 12 11 6 2 1 70 17 213
2017 PC-02 36 24 10 15 7 5 2 65 24 86
2017 PC-03 34 41 11 7 7 0 1 76 13 76
2017 PC-04 28 38 20 10 3 0 0 66 14 29
2014 PC 30 40 13 10 2 2 3 74 13 220
2014 PC-02 29 37 17 9 2 4 3 70 12 101
2014 PC-03 32 42 8 13 1 0 4 77 14 72
2014 PC-04 28 34 14 14 3 3 3 66 19 29
2011 PC 29 38 15 8 2 4 5 73 11 285
2011 PC-01 43 30 17 4 0 0 4 77 5 23
2011 PC-02 27 38 15 8 2 5 6 72 11 132
2011 PC-03 32 36 15 6 2 6 3 75 9 87
2011 PC-04 23 42 13 13 6 3 0 67 20 31
2008 PC 34 31 13 9 9 1 3 68 18 274
2008 PC-01 39 17 28 11 6 0 0 56 17 18
2008 PC-02 36 30 10 10 9 2 3 70 19 126
2008 PC-03 32 38 11 8 6 0 4 74 15 71
2008 PC-04 32 34 16 8 11 0 0 66 18 38
2008 PC-05 43 21 7 7 21 0 0 64 29 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 28 28 12 10 7 14 1 66 20 213
2017 PC-02 26 26 16 7 9 15 1 61 19 86
2017 PC-03 26 33 5 16 5 13 1 69 25 76
2017 PC-04 31 28 14 7 6 14 0 69 15 29
2014 PC 30 29 16 6 5 10 4 68 13 220
2014 PC-02 24 28 22 4 4 16 3 63 10 101
2014 PC-03 35 26 11 8 10 6 4 68 20 72
2014 PC-04 28 38 10 14 0 7 3 73 15 29
2011 PC 28 27 14 13 5 10 4 63 20 286
2011 PC-01 39 22 22 9 0 4 4 67 10 23
2011 PC-02 24 26 14 14 5 11 5 60 23 132
2011 PC-03 30 25 15 10 5 13 3 65 18 88
2011 PC-04 26 35 6 23 3 6 0 66 28 31
2008 PC 35 26 12 8 9 5 4 67 19 274
2008 PC-01 56 17 17 0 6 6 0 76 6 18
2008 PC-02 33 21 16 8 10 7 5 61 21 126
2008 PC-03 35 35 7 11 3 3 6 77 15 71
2008 PC-04 37 37 5 8 8 3 3 78 17 38
2008 PC-05 50 7 0 14 29 0 0 57 43 14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 23 46 16 9 5 0 0 70 14 212
2017 PC-02 25 42 19 8 5 0 1 68 13 85
2017 PC-03 22 50 13 11 4 0 0 72 15 76
2017 PC-04 21 42 17 10 10 0 0 62 20 29
2014 PC 21 42 16 13 7 0 0 63 20 219
2014 PC-02 20 45 17 13 4 0 1 66 17 100
2014 PC-03 22 36 18 14 10 0 0 58 24 72
2014 PC-04 21 42 6 17 14 0 0 62 31 29
2011 PC 24 43 16 10 3 1 3 70 13 286
2011 PC-01 36 36 9 9 5 0 5 76 14 22
2011 PC-02 23 42 17 11 5 1 2 67 16 132
2011 PC-03 25 47 15 10 1 1 1 73 12 88
2011 PC-04 25 41 19 6 3 3 3 70 10 32
2008 PC 26 41 18 10 5 0 0 67 15 274
2008 PC-01 28 39 17 11 6 0 0 67 17 18
2008 PC-02 25 40 13 13 7 0 1 66 20 126
2008 PC-03 24 46 23 6 1 0 0 70 7 71
2008 PC-04 34 34 16 8 8 0 0 68 16 38
2008 PC-05 21 43 36 0 0 0 0 64 0 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 38 7 4 2 0 0 87 6 213
2017 PC-02 44 42 6 6 2 0 0 86 8 86
2017 PC-03 58 28 8 5 1 0 0 85 7 76
2017 PC-04 65 28 7 0 0 0 0 93 0 29
2014 PC 40 39 11 8 1 0 0 80 9 220
2014 PC-02 37 46 10 6 2 0 0 82 8 101
2014 PC-03 43 33 10 13 1 0 0 76 14 72
2014 PC-04 52 34 10 3 0 0 0 86 3 29
2011 PC 46 35 8 8 3 0 0 81 10 287
2011 PC-01 48 39 13 0 0 0 0 87 0 23
2011 PC-02 45 32 9 11 3 0 0 77 14 132
2011 PC-03 48 38 7 5 2 1 0 86 7 88
2011 PC-04 50 31 9 6 3 0 0 81 9 32
2008 PC 42 42 7 7 3 0 0 84 10 273
2008 PC-01 39 44 17 0 0 0 0 83 0 18
2008 PC-02 41 45 6 6 2 0 0 87 8 126
2008 PC-03 45 41 6 7 1 0 0 86 8 71
2008 PC-04 54 27 3 8 8 0 0 81 16 37
2008 PC-05 21 36 14 21 7 0 0 57 29 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 53 36 4 5 2 0 0 89 7 212
2017 PC-02 51 35 4 6 4 1 0 87 10 85
2017 PC-03 55 34 4 5 1 0 0 89 7 76
2017 PC-04 65 28 3 3 0 0 0 93 3 29
2014 PC 44 37 9 8 3 0 0 80 10 220
2014 PC-02 41 40 9 9 2 0 0 80 11 101
2014 PC-03 47 32 8 8 4 0 0 79 13 72
2014 PC-04 45 42 10 3 0 0 0 87 3 29
2011 PC 42 43 7 6 3 0 0 85 8 286
2011 PC-01 36 50 5 9 0 0 0 86 9 22
2011 PC-02 41 41 9 4 5 0 0 82 9 132
2011 PC-03 45 43 3 7 0 1 0 90 7 88
2011 PC-04 44 41 6 6 3 0 0 84 9 32
2008 PC 40 48 6 5 1 0 0 88 5 273
2008 PC-01 44 50 6 0 0 0 0 94 0 18
2008 PC-02 40 46 9 6 0 0 0 86 6 125
2008 PC-03 39 56 3 1 0 0 0 96 1 71
2008 PC-04 55 32 5 5 3 0 0 87 8 38
2008 PC-05 7 57 7 21 7 0 0 64 29 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 9 33 18 17 17 4 0 45 37 212
2017 PC-02 11 24 15 22 19 8 1 38 45 85
2017 PC-03 9 43 13 17 16 1 0 53 33 76
2017 PC-04 7 42 17 10 21 3 0 50 32 29
2014 PC 10 33 15 23 17 1 0 44 41 220
2014 PC-02 9 32 13 25 20 2 0 41 46 101
2014 PC-03 13 31 15 24 17 1 0 44 41 72
2014 PC-04 14 34 21 21 10 0 0 48 31 29
2011 PC 15 38 14 15 14 3 1 55 31 286
2011 PC-01 18 32 9 9 18 5 9 58 32 22
2011 PC-02 13 38 11 17 17 5 0 53 35 132
2011 PC-03 16 38 17 17 9 3 0 55 27 88
2011 PC-04 22 38 19 6 16 0 0 59 22 32
2008 PC 14 35 20 16 14 1 0 49 31 273
2008 PC-01 11 50 17 6 17 0 0 61 22 18
2008 PC-02 13 29 20 21 16 1 1 43 37 126
2008 PC-03 14 42 15 17 11 0 0 56 28 71
2008 PC-04 19 35 24 5 14 3 0 56 19 37
2008 PC-05 7 29 36 7 21 0 0 36 29 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 22 10 26 32 3 2 29 60 212
2017 PC-02 7 12 7 27 42 4 1 20 73 85
2017 PC-03 5 28 9 29 26 3 0 34 57 76
2017 PC-04 3 28 24 17 17 3 7 35 38 29
2014 PC 7 15 14 18 42 2 3 23 63 220
2014 PC-02 6 7 10 22 53 1 2 13 77 101
2014 PC-03 8 17 14 17 42 1 1 26 60 72
2014 PC-04 10 24 24 10 17 3 10 40 32 29
2011 PC 9 12 14 26 34 3 2 22 63 286
2011 PC-01 9 18 14 23 36 0 0 27 59 22
2011 PC-02 6 7 13 30 40 3 2 13 73 132
2011 PC-03 9 17 19 22 28 3 1 27 52 88
2011 PC-04 19 16 9 16 38 0 3 35 55 32
2008 PC 9 23 13 26 26 1 1 33 54 273
2008 PC-01 11 22 22 28 11 6 0 35 41 18
2008 PC-02 9 15 14 25 34 2 1 25 61 125
2008 PC-03 4 38 11 31 13 0 3 43 45 71
2008 PC-04 13 24 13 26 21 3 0 38 49 38
2008 PC-05 14 14 0 14 57 0 0 29 71 14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 31 42 10 12 5 0 0 73 18 210
2017 PC-02 26 42 13 11 8 0 0 68 19 84
2017 PC-03 35 36 11 16 3 0 0 71 19 75
2017 PC-04 38 41 3 14 3 0 0 79 17 29
2014 PC 16 47 14 15 8 0 0 63 23 219
2014 PC-02 16 41 18 17 8 0 0 57 25 100
2014 PC-03 17 53 11 10 10 0 0 69 19 72
2014 PC-04 10 59 7 14 10 0 0 69 24 29
2011 PC 25 43 16 9 6 1 0 69 15 287
2011 PC-01 30 39 13 17 0 0 0 70 17 23
2011 PC-02 23 45 17 8 6 1 1 69 14 132
2011 PC-03 28 42 13 11 6 0 0 70 17 88
2011 PC-04 28 34 16 6 13 3 0 65 19 32

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 40 37 10 9 5 0 0 77 13 212
2017 PC-02 35 42 8 9 5 0 0 78 14 85
2017 PC-03 41 32 12 9 7 0 0 72 16 76
2017 PC-04 52 34 0 10 3 0 0 86 14 29
2014 PC 26 39 11 16 8 0 0 65 24 219
2014 PC-02 27 40 10 16 7 0 0 67 23 100
2014 PC-03 26 35 15 15 8 0 0 61 24 72
2014 PC-04 24 38 7 21 10 0 0 62 31 29

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 26 38 15 15 5 0 1 65 20 212
2017 PC-02 25 35 19 15 5 1 0 61 20 85
2017 PC-03 22 41 15 13 7 0 3 65 20 76
2017 PC-04 42 34 3 17 3 0 0 76 21 29
2014 PC 21 33 21 15 7 2 1 56 22 219
2014 PC-02 23 29 25 15 6 2 0 53 21 100
2014 PC-03 19 43 11 18 6 3 0 64 24 72
2014 PC-04 21 24 27 10 17 0 0 45 28 29
2011 PC 23 44 15 11 2 2 2 71 13 286
2011 PC-01 39 35 9 4 0 9 4 85 5 23
2011 PC-02 21 49 16 8 2 1 2 73 11 132
2011 PC-03 21 43 17 14 1 2 2 66 16 87
2011 PC-04 28 31 13 22 3 0 3 61 26 32

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 13 42 20 14 4 8 0 59 19 213
2017 PC-02 13 44 14 17 2 9 0 63 22 86
2017 PC-03 10 38 25 15 7 5 0 51 22 76
2017 PC-04 21 42 14 10 7 7 0 67 18 29

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 48 32 7 8 5 0 0 80 13 212
2017 PC-02 48 29 7 9 6 0 0 78 15 85
2017 PC-03 51 30 8 4 7 0 0 82 11 76
2017 PC-04 31 42 3 17 3 0 3 76 21 29
2014 PC 39 33 17 6 3 1 0 73 10 220
2014 PC-02 37 34 20 6 1 1 1 73 7 101
2014 PC-03 40 32 15 8 4 0 0 72 13 72
2014 PC-04 42 28 13 3 10 3 0 72 14 29
2011 PC 41 36 12 8 3 0 0 77 12 286
2011 PC-01 48 26 17 9 0 0 0 74 9 23
2011 PC-02 46 35 8 7 4 0 0 81 11 132
2011 PC-03 40 36 14 8 2 0 0 76 10 87
2011 PC-04 22 47 9 19 3 0 0 69 22 32

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 23 22 16 16 13 3 7 50 32 212
2017 PC-02 24 22 18 13 13 2 8 51 29 85
2017 PC-03 20 25 16 15 13 4 8 51 31 76
2017 PC-04 21 17 7 31 17 3 3 40 52 29
2014 PC 18 22 17 18 14 3 8 45 36 220
2014 PC-02 15 23 18 20 13 3 9 43 37 101
2014 PC-03 22 26 21 15 8 1 6 52 25 72
2014 PC-04 17 10 14 13 38 3 3 30 55 29
2011 PC 22 29 12 14 14 3 6 56 31 287
2011 PC-01 22 22 13 17 4 9 13 56 28 23
2011 PC-02 23 30 9 14 14 3 8 59 31 132
2011 PC-03 26 32 13 16 8 1 5 61 25 88
2011 PC-04 16 22 16 16 28 3 0 39 45 32
2008 PC 18 27 12 13 22 2 6 50 37 273
2008 PC-01 35 6 18 12 12 6 12 50 29 17
2008 PC-02 20 34 11 12 14 2 6 59 29 126
2008 PC-03 18 25 13 10 27 1 6 47 39 71
2008 PC-04 11 24 13 16 29 3 5 37 49 38
2008 PC-05 7 21 7 29 36 0 0 29 64 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 27 43 18 7 4 0 1 71 11 213
2017 PC-02 29 42 20 5 3 0 1 72 8 86
2017 PC-03 30 42 16 5 5 0 1 73 11 76
2017 PC-04 10 38 28 17 6 0 0 49 24 29
2014 PC 23 45 15 9 7 0 0 68 16 220
2014 PC-02 29 42 15 10 5 0 0 70 15 101
2014 PC-03 22 43 21 6 7 0 1 66 13 72
2014 PC-04 3 59 7 17 14 0 0 62 31 29
2011 PC 20 48 17 9 5 0 0 68 14 287
2011 PC-01 26 57 9 9 0 0 0 83 9 23
2011 PC-02 26 52 14 5 2 0 1 79 7 132
2011 PC-03 14 48 20 7 10 1 0 62 17 88
2011 PC-04 9 34 22 25 9 0 0 44 34 32
2008 PC 16 44 19 13 5 0 2 61 19 273
2008 PC-01 44 28 22 6 0 0 0 72 6 18
2008 PC-02 14 52 18 10 3 1 2 67 14 126
2008 PC-03 18 35 18 18 7 0 3 55 26 71
2008 PC-04 11 43 22 8 14 0 3 56 22 37
2008 PC-05 7 50 7 29 7 0 0 57 36 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 22 6 5 4 3 2 84 10 212
2017 PC-02 52 23 6 6 5 6 2 82 11 86
2017 PC-03 71 13 4 4 7 0 1 85 11 76
2017 PC-04 56 31 7 7 0 0 0 86 7 29
2014 PC 57 23 9 3 2 4 2 85 5 220
2014 PC-02 55 26 7 5 3 3 1 84 8 101
2014 PC-03 58 24 11 0 0 4 3 88 0 72
2014 PC-04 59 17 10 3 3 3 3 82 7 29
2011 PC 54 28 9 5 1 2 2 85 6 287
2011 PC-01 52 26 9 9 0 0 4 82 9 23
2011 PC-02 58 27 7 4 1 1 2 88 5 132
2011 PC-03 58 24 10 3 2 1 1 84 6 88
2011 PC-04 38 38 6 9 0 9 0 83 10 32

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PC 18 48 34 213
2017 PC-02 9 47 44 86
2017 PC-03 22 58 20 76
2017 PC-04 27 42 31 29
2014 PC 17 50 34 220
2014 PC-02 11 49 40 101
2014 PC-03 19 53 28 72
2014 PC-04 24 45 31 29
2011 PC 20 46 34 287
2011 PC-01 35 35 30 23
2011 PC-02 14 47 39 132
2011 PC-03 23 48 30 88
2011 PC-04 25 41 34 32

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PC 19 13 31 8 23 5 38
2017 PC-03 12 12 42 12 17 6 17
2014 PC 14 24 30 14 9999 19 37
2014 PC-02 9 9 36 18 9999 27 11
2014 PC-03 7 36 36 14 9999 7 14
2011 PC 16 28 26 9 9999 22 58
2011 PC-02 5 16 42 5 9999 32 19
2011 PC-03 20 40 10 10 9999 20 20
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 41 41 9 6 3 0 0 82 9 212
2017 PC-02 38 44 7 8 2 1 0 82 11 85
2017 PC-03 45 38 11 5 1 0 0 83 7 76
2017 PC-04 59 31 3 0 7 0 0 90 7 29
2014 PC 33 44 15 6 2 0 0 77 9 220
2014 PC-02 27 45 19 9 0 0 0 72 9 101
2014 PC-03 36 43 11 4 6 0 0 79 10 72
2014 PC-04 45 38 7 7 3 0 0 83 10 29
2011 PC 33 45 12 7 2 2 0 79 9 287
2011 PC-01 35 43 13 9 0 0 0 78 9 23
2011 PC-02 26 50 11 9 2 2 0 78 12 132
2011 PC-03 38 40 15 6 1 1 0 78 7 88
2011 PC-04 47 34 9 6 3 0 0 81 9 32
2008 PC 37 42 9 7 4 0 0 80 11 274
2008 PC-01 28 50 11 6 6 0 0 78 11 18
2008 PC-02 37 44 10 8 2 0 0 80 10 126
2008 PC-03 44 38 8 4 6 0 0 82 10 71
2008 PC-04 39 34 11 5 11 0 0 74 16 38
2008 PC-05 14 64 0 14 7 0 0 79 21 14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 16 41 21 15 5 2 0 58 21 212
2017 PC-02 12 46 15 18 7 2 0 59 25 85
2017 PC-03 20 34 24 16 5 1 0 55 21 76
2017 PC-04 21 37 21 14 3 3 0 60 18 29
2014 PC 15 47 19 12 5 1 0 64 18 220
2014 PC-02 13 49 16 16 5 1 0 63 21 101
2014 PC-03 11 47 24 11 4 1 1 60 16 72
2014 PC-04 28 41 14 7 10 0 0 69 17 29
2011 PC 12 45 18 14 8 3 0 59 23 285
2011 PC-01 17 57 13 13 0 0 0 74 13 23
2011 PC-02 9 42 25 11 9 4 0 53 21 130
2011 PC-03 14 44 14 17 7 5 0 61 25 88
2011 PC-04 9 56 6 13 16 0 0 66 28 32

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 11 18 42 21 7 1 1 28 30 213
2017 PC-02 10 13 42 21 9 2 2 32 24 86
2017 PC-03 12 22 37 22 7 0 0 29 34 76
2017 PC-04 10 24 48 14 3 0 0 17 35 29
2014 PC 7 27 40 17 5 0 2 23 36 219
2014 PC-02 7 24 33 24 8 1 4 33 32 101
2014 PC-03 10 31 49 7 1 0 1 9 41 71
2014 PC-04 7 28 38 24 3 0 0 27 35 29
2011 PC 12 29 35 16 4 1 2 21 43 286
2011 PC-01 9 13 52 4 17 0 4 23 23 23
2011 PC-02 12 27 34 18 5 1 3 24 41 131
2011 PC-03 15 34 34 14 0 1 2 14 51 88
2011 PC-04 6 41 31 19 3 0 0 22 47 32
2008 PC 8 28 43 15 3 1 1 19 37 274
2008 PC-01 0 22 50 11 0 6 11 13 27 18
2008 PC-02 10 25 39 20 5 1 1 25 35 126
2008 PC-03 7 32 45 11 4 0 0 15 39 71
2008 PC-04 13 32 45 11 0 0 0 11 45 38
2008 PC-05 7 29 57 7 0 0 0 7 36 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 22 26 24 14 2 2 39 33 213
2017 PC-02 13 19 23 26 15 2 2 43 33 86
2017 PC-03 8 25 24 27 15 0 1 43 33 76
2017 PC-04 3 31 24 21 14 3 3 37 37 29
2014 PC 10 23 33 21 8 1 4 31 35 219
2014 PC-02 12 21 30 21 8 2 7 32 36 101
2014 PC-03 10 21 44 17 6 1 1 23 32 71
2014 PC-04 10 35 21 24 10 0 0 34 45 29
2011 PC 13 23 32 19 7 1 4 28 38 286
2011 PC-01 9 26 26 22 13 0 4 36 36 23
2011 PC-02 13 24 30 19 9 2 4 30 39 131
2011 PC-03 13 24 33 22 3 1 5 27 39 88
2011 PC-04 16 22 38 16 9 0 0 25 38 32
2008 PC 13 25 29 20 8 3 2 30 40 274
2008 PC-01 0 17 56 11 0 6 11 13 20 18
2008 PC-02 13 21 26 21 12 5 2 36 36 126
2008 PC-03 17 31 25 18 7 1 0 26 49 71
2008 PC-04 13 26 26 29 5 0 0 34 39 38
2008 PC-05 14 43 36 7 0 0 0 7 57 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 30 26 27 11 4 1 1 16 57 213
2017 PC-02 26 23 28 14 6 2 1 20 51 86
2017 PC-03 30 24 30 13 1 0 1 15 55 76
2017 PC-04 35 35 20 3 7 0 0 10 69 29
2014 PC 34 24 25 10 1 2 3 12 62 220
2014 PC-02 29 26 22 10 2 5 7 14 62 101
2014 PC-03 46 24 22 7 1 0 0 8 69 72
2014 PC-04 35 17 34 14 0 0 0 14 52 29
2011 PC 18 30 30 12 5 2 4 17 51 286
2011 PC-01 0 35 43 4 13 4 0 18 36 23
2011 PC-02 15 27 29 15 6 2 6 23 45 131
2011 PC-03 26 31 30 8 2 1 2 11 59 88
2011 PC-04 25 34 31 9 0 0 0 9 59 32
2008 PC 22 28 27 12 4 3 3 18 54 273
2008 PC-01 11 17 17 17 11 17 11 38 38 18
2008 PC-02 20 22 29 15 6 4 4 22 46 126
2008 PC-03 21 35 32 6 4 0 1 10 57 71
2008 PC-04 35 38 19 8 0 0 0 8 73 37
2008 PC-05 21 36 14 29 0 0 0 29 57 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 9 15 35 32 9 0 0 41 24 212
2017 PC-02 7 5 30 43 13 1 1 57 12 86
2017 PC-03 5 17 41 30 7 0 0 37 22 76
2017 PC-04 21 25 36 11 7 0 0 18 46 28
2014 PC 6 21 37 25 8 0 3 34 27 218
2014 PC-02 7 18 33 25 11 1 5 38 26 100
2014 PC-03 6 24 38 25 4 0 3 30 30 71
2014 PC-04 3 21 48 24 3 0 0 28 24 29
2011 PC 6 15 38 28 10 0 3 40 21 286
2011 PC-01 0 9 43 26 22 0 0 48 9 23
2011 PC-02 5 8 31 37 14 1 5 54 14 131
2011 PC-03 8 18 42 20 8 0 3 29 27 88
2011 PC-04 9 25 44 19 0 0 3 19 35 32
2008 PC 7 13 36 31 10 1 2 42 21 272
2008 PC-01 0 11 17 33 22 6 11 67 13 18
2008 PC-02 3 10 32 42 11 2 1 54 13 125
2008 PC-03 10 14 44 21 8 0 3 30 25 71
2008 PC-04 14 16 41 24 5 0 0 30 30 37
2008 PC-05 21 29 43 7 0 0 0 7 50 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 27 23 26 14 8 0 3 22 51 213
2017 PC-02 28 16 27 17 9 0 2 27 45 86
2017 PC-03 30 22 26 13 5 0 3 19 54 76
2017 PC-04 17 38 24 7 7 0 7 15 59 29
2014 PC 24 28 32 8 4 1 3 12 54 220
2014 PC-02 24 26 29 9 6 1 6 16 53 101
2014 PC-03 22 35 38 3 1 1 0 4 58 72
2014 PC-04 31 24 28 17 0 0 0 17 55 29
2011 PC 16 31 29 11 6 2 5 18 51 286
2011 PC-01 4 22 30 13 22 4 4 38 29 23
2011 PC-02 11 31 30 15 7 2 5 23 45 131
2011 PC-03 22 34 27 8 1 3 5 10 60 88
2011 PC-04 34 31 22 6 3 0 3 10 68 32
2008 PC 18 23 32 15 5 3 3 22 44 274
2008 PC-01 6 22 22 22 6 11 11 36 36 18
2008 PC-02 15 21 31 19 7 4 2 28 39 126
2008 PC-03 18 28 35 11 4 1 1 16 48 71
2008 PC-04 32 21 34 8 3 0 3 11 54 38
2008 PC-05 14 29 36 14 0 0 7 15 46 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 13 21 31 16 2 6 52 25 213
2017 PC-02 9 8 20 37 17 3 5 59 19 86
2017 PC-03 11 16 22 25 20 0 7 48 28 76
2017 PC-04 14 20 21 24 10 0 10 39 38 29
2014 PC 5 16 25 32 15 2 6 51 22 219
2014 PC-02 3 14 22 30 22 1 9 57 19 101
2014 PC-03 8 20 24 34 8 1 4 45 30 71
2014 PC-04 3 21 20 35 14 0 7 52 26 29
2011 PC 5 16 29 23 16 1 10 44 23 286
2011 PC-01 4 17 22 26 17 4 9 50 25 23
2011 PC-02 2 13 24 26 23 2 11 56 17 131
2011 PC-03 8 15 39 18 9 1 10 31 26 88
2011 PC-04 6 25 34 19 13 0 3 32 32 32
2008 PC 8 14 27 30 12 3 5 46 24 273
2008 PC-01 6 11 28 28 11 6 11 47 20 18
2008 PC-02 7 13 21 34 16 5 5 55 22 126
2008 PC-03 7 15 30 31 10 0 7 44 24 71
2008 PC-04 16 19 38 16 11 0 0 27 35 37
2008 PC-05 7 7 43 36 0 0 7 38 15 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 22 32 24 15 2 2 3 18 57 213
2017 PC-02 15 33 26 20 2 2 2 23 50 86
2017 PC-03 26 22 32 13 1 1 4 15 52 76
2017 PC-04 31 44 10 7 3 0 3 11 78 29
2014 PC 24 30 26 9 4 2 5 13 58 220
2014 PC-02 23 26 27 7 5 4 9 14 56 101
2014 PC-03 24 43 21 6 3 1 3 9 70 72
2014 PC-04 31 17 31 21 0 0 0 21 48 29

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 39 33 9 14 5 0 0 72 19 213
2017 PC-02 41 22 12 16 8 0 1 64 25 86
2017 PC-03 37 39 8 12 4 0 0 76 16 76
2017 PC-04 35 38 10 14 0 3 0 76 14 29
2014 PC 38 35 8 11 7 1 0 74 18 220
2014 PC-02 37 34 9 13 6 1 0 72 19 101
2014 PC-03 36 35 10 11 8 0 0 71 19 72
2014 PC-04 38 41 3 3 7 7 0 85 11 29

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 46 38 7 8 1 0 0 83 9 213
2017 PC-02 44 37 5 13 1 0 0 81 14 86
2017 PC-03 45 41 9 5 0 0 0 85 5 76
2017 PC-04 45 31 10 10 3 0 0 76 14 29
2014 PC 45 38 10 6 1 0 0 84 7 220
2014 PC-02 44 39 10 7 0 0 0 83 7 101
2014 PC-03 47 36 10 6 1 0 0 83 7 72
2014 PC-04 48 42 3 7 0 0 0 90 7 29

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 30 41 15 4 2 8 0 77 7 213
2017 PC-02 31 40 12 5 2 9 1 79 8 86
2017 PC-03 22 45 20 5 1 7 0 72 7 76
2017 PC-04 35 35 24 0 3 3 0 72 4 29
2014 PC 40 32 13 2 2 9 1 81 5 220
2014 PC-02 39 27 15 3 3 13 1 76 7 101
2014 PC-03 39 39 14 0 1 6 1 84 1 72
2014 PC-04 49 28 7 7 0 10 0 85 8 29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 42 13 5 1 5 0 81 6 213
2017 PC-02 33 42 12 5 0 9 0 82 5 86
2017 PC-03 35 44 12 5 1 3 0 81 7 76
2017 PC-04 35 35 20 7 3 0 0 69 10 29
2014 PC 37 40 13 3 2 4 0 81 6 219
2014 PC-02 38 42 11 5 1 4 0 82 6 101
2014 PC-03 35 36 18 1 4 4 1 75 6 72
2014 PC-04 46 32 11 4 4 4 0 81 7 28
2011 PC 28 46 12 5 3 5 1 79 9 287
2011 PC-01 35 43 9 9 0 0 4 82 9 23
2011 PC-02 30 43 10 7 2 8 0 80 10 132
2011 PC-03 25 53 11 2 3 3 1 82 6 88
2011 PC-04 25 38 25 6 6 0 0 63 13 32

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 37 39 15 5 3 1 0 77 8 213
2017 PC-02 38 34 19 5 5 0 0 72 9 86
2017 PC-03 38 41 13 8 0 0 0 79 8 76
2017 PC-04 31 51 10 0 7 0 0 83 7 29
2014 PC 39 37 15 6 2 1 0 77 8 220
2014 PC-02 37 35 19 5 2 2 0 74 7 101
2014 PC-03 36 38 17 8 0 1 0 75 8 72
2014 PC-04 42 38 3 7 10 0 0 79 17 29
2011 PC 34 40 15 6 4 1 1 75 9 285
2011 PC-01 48 30 22 0 0 0 0 78 0 23
2011 PC-02 33 38 18 8 4 0 0 71 11 131
2011 PC-03 34 43 13 5 3 1 1 79 8 88
2011 PC-04 29 48 10 6 6 0 0 77 13 31
2008 PC 28 39 18 9 5 1 0 68 14 274
2008 PC-01 33 33 28 6 0 0 0 67 6 18
2008 PC-02 30 36 17 10 5 2 0 67 15 126
2008 PC-03 27 46 15 7 1 3 0 75 9 71
2008 PC-04 21 42 18 5 13 0 0 63 18 38
2008 PC-05 36 36 14 7 7 0 0 71 14 14

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 26 17 10 9 7 6 59 21 212
2017 PC-02 30 20 16 6 13 7 8 59 22 86
2017 PC-03 21 37 17 9 7 7 3 64 17 76
2017 PC-04 17 24 10 24 3 10 10 53 35 29
2014 PC 30 30 15 10 4 8 4 68 15 220
2014 PC-02 28 23 21 12 3 10 4 58 17 101
2014 PC-03 29 35 10 8 7 7 4 72 17 72
2014 PC-04 35 31 14 7 0 10 3 76 8 29

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 38 45 10 5 0 2 0 85 5 212
2017 PC-02 36 46 7 8 0 2 0 84 8 85
2017 PC-03 39 46 12 3 0 0 0 85 3 76
2017 PC-04 48 42 10 0 0 0 0 90 0 29
2014 PC 32 43 12 5 2 6 0 80 7 220
2014 PC-02 31 41 14 3 1 10 0 80 4 101
2014 PC-03 35 39 13 7 4 3 0 76 11 72
2014 PC-04 38 45 3 7 3 3 0 86 11 29
2011 PC 36 41 13 3 1 5 0 81 4 285
2011 PC-01 43 26 26 0 0 0 4 73 0 23
2011 PC-02 36 37 14 4 1 8 0 80 5 130
2011 PC-03 27 53 13 5 0 2 0 83 5 88
2011 PC-04 47 38 9 0 6 0 0 84 6 32

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 40 15 14 3 5 0 66 18 212
2017 PC-02 21 38 12 16 5 8 0 64 23 85
2017 PC-03 21 45 18 12 3 1 0 67 14 76
2017 PC-04 31 42 14 10 3 0 0 73 13 29
2014 PC 29 42 11 11 3 3 0 74 15 220
2014 PC-02 30 38 14 13 3 2 1 69 16 101
2014 PC-03 25 43 13 11 6 3 0 70 17 72
2014 PC-04 35 41 7 10 0 7 0 81 11 29
2011 PC 24 43 11 10 5 5 1 72 17 285
2011 PC-01 35 17 13 13 9 9 4 60 25 23
2011 PC-02 19 42 12 14 6 5 2 66 21 130
2011 PC-03 26 47 11 7 3 6 0 77 11 88
2011 PC-04 25 53 9 3 6 3 0 81 10 32
2008 PC 22 38 15 12 6 5 1 65 19 273
2008 PC-01 28 44 22 6 0 0 0 72 6 18
2008 PC-02 22 36 14 14 6 7 0 62 22 125
2008 PC-03 14 46 17 11 4 4 3 65 17 71
2008 PC-04 29 32 13 8 13 5 0 64 22 38
2008 PC-05 43 36 7 0 7 0 7 85 8 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 20 35 23 15 3 3 0 57 19 212
2017 PC-02 13 35 22 19 5 6 0 51 25 85
2017 PC-03 21 37 22 14 3 3 0 60 17 76
2017 PC-04 38 17 24 17 3 0 0 56 20 29
2014 PC 19 36 18 15 5 5 1 59 22 220
2014 PC-02 20 34 15 18 6 7 1 58 26 101
2014 PC-03 15 35 28 13 6 3 1 52 19 72
2014 PC-04 21 38 7 21 3 10 0 65 27 29
2011 PC 11 38 24 12 4 8 2 55 18 287
2011 PC-01 13 30 30 9 0 4 13 53 11 23
2011 PC-02 11 30 32 14 4 10 1 45 19 132
2011 PC-03 13 43 17 11 3 9 3 64 17 88
2011 PC-04 13 53 13 9 13 0 0 66 22 32

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 27 14 16 14 17 2 46 37 211
2017 PC-02 13 21 11 15 13 24 4 47 39 85
2017 PC-03 3 36 13 18 12 17 1 47 37 76
2017 PC-04 14 21 17 17 24 7 0 37 44 29
2014 PC 10 22 23 18 11 15 1 39 34 220
2014 PC-02 12 19 26 12 15 15 2 37 32 101
2014 PC-03 6 26 25 28 3 11 1 37 35 72
2014 PC-04 10 17 14 10 21 27 0 38 43 29
2011 PC 11 22 17 20 12 17 1 41 38 287
2011 PC-01 17 22 17 9 13 17 4 50 28 23
2011 PC-02 11 24 21 20 10 14 0 41 34 132
2011 PC-03 7 20 14 24 13 20 2 35 47 88
2011 PC-04 16 19 13 19 19 16 0 41 44 32

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 27 48 5 14 7 0 0 75 20 213
2017 PC-02 24 48 5 13 10 0 0 72 23 86
2017 PC-03 29 53 4 9 5 0 0 82 15 76
2017 PC-04 31 37 10 21 0 0 0 69 21 29
2014 PC 24 54 7 10 4 0 0 78 15 220
2014 PC-02 28 52 6 12 3 0 0 79 15 101
2014 PC-03 24 53 7 13 4 0 0 76 17 72
2014 PC-04 21 51 10 7 10 0 0 72 17 29
2011 PC 36 47 6 9 1 0 0 84 10 286
2011 PC-01 43 57 0 0 0 0 0 100 0 23
2011 PC-02 37 47 5 10 1 1 0 84 11 131
2011 PC-03 36 47 8 8 1 0 0 83 9 88
2011 PC-04 41 41 6 13 0 0 0 81 13 32
2008 PC 37 49 4 9 1 0 0 86 10 274
2008 PC-01 56 33 0 11 0 0 0 89 11 18
2008 PC-02 35 51 1 12 2 0 0 86 13 126
2008 PC-03 34 52 7 6 1 0 0 86 7 71
2008 PC-04 37 50 8 3 3 0 0 87 5 38
2008 PC-05 57 29 7 7 0 0 0 86 7 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 45 39 7 5 5 0 0 84 10 212
2017 PC-02 41 44 4 7 5 0 0 85 12 85
2017 PC-03 49 36 11 0 5 0 0 84 5 76
2017 PC-04 42 35 7 7 10 0 0 76 17 29
2014 PC 41 35 9 8 6 0 0 77 14 220
2014 PC-02 43 35 7 10 5 0 0 78 15 101
2014 PC-03 40 33 14 4 8 0 0 74 13 72
2014 PC-04 35 38 3 13 10 0 0 73 24 29
2011 PC 41 37 9 9 3 0 0 79 13 287
2011 PC-01 48 39 9 0 4 0 0 87 4 23
2011 PC-02 39 39 10 9 3 0 0 78 12 132
2011 PC-03 35 42 7 11 3 1 0 78 15 88
2011 PC-04 56 25 6 6 6 0 0 81 13 32

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 56 29 6 7 1 0 0 86 8 212
2017 PC-02 53 29 5 11 1 0 1 83 12 85
2017 PC-03 55 33 5 4 1 1 0 89 5 76
2017 PC-04 62 14 14 10 0 0 0 76 10 29
2014 PC 43 40 7 7 2 0 0 84 9 220
2014 PC-02 42 41 7 8 1 0 1 84 9 101
2014 PC-03 44 42 7 3 4 0 0 86 7 72
2014 PC-04 38 42 3 13 3 0 0 80 17 29

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 69 19 5 4 1 0 1 89 5 212
2017 PC-02 69 15 5 7 1 1 1 87 8 85
2017 PC-03 74 18 5 1 1 0 0 92 3 76
2017 PC-04 62 28 3 7 0 0 0 90 7 29
2014 PC 64 21 7 4 2 0 2 87 6 220
2014 PC-02 66 21 4 5 1 0 3 90 6 101
2014 PC-03 65 19 8 3 3 0 1 86 6 72
2014 PC-04 55 24 10 3 3 3 0 82 7 29
2011 PC 69 17 7 3 2 1 1 87 6 287
2011 PC-01 78 13 9 0 0 0 0 91 0 23
2011 PC-02 67 17 6 5 5 0 1 85 9 132
2011 PC-03 67 19 8 3 1 0 1 87 5 88
2011 PC-04 69 19 6 3 0 3 0 90 3 32
2008 PC 71 15 4 4 1 0 3 90 6 273
2008 PC-01 83 11 0 6 0 0 0 94 6 18
2008 PC-02 68 15 6 6 2 1 2 86 8 126
2008 PC-03 73 17 1 3 0 0 6 96 3 71
2008 PC-04 76 16 5 3 0 0 0 92 3 38
2008 PC-05 77 15 8 0 0 0 0 92 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 69 17 4 7 3 0 0 86 10 211
2017 PC-02 67 16 8 6 2 0 0 84 8 85
2017 PC-03 69 17 3 7 4 0 0 87 11 75
2017 PC-04 69 10 0 14 7 0 0 79 21 29
2014 PC 59 26 3 8 4 0 0 85 11 220
2014 PC-02 58 24 5 8 4 0 1 83 12 101
2014 PC-03 60 26 3 7 4 0 0 86 11 72
2014 PC-04 55 28 0 14 3 0 0 83 17 29
2011 PC 63 18 6 8 4 0 1 82 12 287
2011 PC-01 87 0 9 4 0 0 0 87 4 23
2011 PC-02 62 19 7 8 5 0 0 81 12 132
2011 PC-03 59 22 3 11 3 0 1 82 15 88
2011 PC-04 63 19 9 3 6 0 0 81 9 32
2008 PC 68 14 4 8 4 0 2 83 13 274
2008 PC-01 89 6 0 6 0 0 0 94 6 18
2008 PC-02 65 15 5 7 6 1 1 81 14 126
2008 PC-03 70 10 3 11 1 0 4 84 13 71
2008 PC-04 71 16 5 3 5 0 0 87 8 38
2008 PC-05 50 29 0 14 0 0 7 85 15 14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 66 16 7 7 3 1 2 84 10 213
2017 PC-02 62 19 8 6 3 1 1 82 10 86
2017 PC-03 70 13 4 8 3 1 1 85 11 76
2017 PC-04 62 17 10 7 0 0 3 82 7 29
2014 PC 67 17 5 7 2 0 2 86 10 220
2014 PC-02 63 19 4 8 3 0 3 85 11 101
2014 PC-03 69 15 7 6 1 0 1 86 7 72
2014 PC-04 65 14 0 14 3 3 0 82 18 29
2011 PC 66 17 7 4 4 0 2 85 8 286
2011 PC-01 78 9 4 4 0 0 4 91 5 23
2011 PC-02 64 16 11 4 5 0 1 81 8 131
2011 PC-03 65 18 3 6 7 0 1 84 13 88
2011 PC-04 75 22 3 0 0 0 0 97 0 32
2008 PC 69 13 3 7 5 0 4 85 12 274
2008 PC-01 83 11 0 6 0 0 0 94 6 18
2008 PC-02 70 10 3 6 7 1 3 83 14 126
2008 PC-03 72 8 6 7 3 0 4 84 10 71
2008 PC-04 63 26 0 0 5 0 5 94 6 38
2008 PC-05 57 29 0 7 0 0 7 92 8 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 79 9 4 2 2 0 3 92 4 212
2017 PC-02 84 7 5 2 2 0 0 91 5 85
2017 PC-03 80 11 5 1 1 0 1 92 3 76
2017 PC-04 62 14 3 3 0 0 17 92 4 29
2014 PC 80 12 1 3 1 0 2 94 4 220
2014 PC-02 79 12 1 2 2 1 3 95 4 101
2014 PC-03 75 17 3 3 1 0 1 93 4 72
2014 PC-04 86 7 0 7 0 0 0 93 7 29
2011 PC 76 12 4 2 2 1 3 92 4 287
2011 PC-01 83 13 4 0 0 0 0 96 0 23
2011 PC-02 77 9 6 4 2 0 2 88 6 132
2011 PC-03 73 17 1 1 1 1 6 96 2 88
2011 PC-04 78 9 6 0 3 3 0 90 3 32
2008 PC 80 7 3 3 2 1 5 91 5 274
2008 PC-01 89 0 6 6 0 0 0 89 6 18
2008 PC-02 81 6 3 4 2 2 2 90 7 126
2008 PC-03 75 10 3 1 1 1 8 94 3 71
2008 PC-04 87 5 0 0 3 0 5 97 3 38
2008 PC-05 79 7 7 0 0 0 7 92 0 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 54 22 10 7 2 1 4 80 9 213
2017 PC-02 57 21 10 5 1 2 3 83 6 86
2017 PC-03 54 24 11 7 3 0 3 80 9 76
2017 PC-04 38 24 13 17 0 0 7 67 19 29
2014 PC 51 31 10 5 1 0 3 84 7 220
2014 PC-02 47 33 9 6 0 0 5 84 6 101
2014 PC-03 49 32 13 4 1 0 1 82 6 72
2014 PC-04 51 28 7 7 7 0 0 79 14 29

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 60 23 7 2 0 4 2 89 3 212
2017 PC-02 58 22 8 2 0 6 3 88 3 86
2017 PC-03 68 24 3 1 0 3 1 96 1 75
2017 PC-04 38 35 13 3 3 7 0 78 7 29
2014 PC 59 26 6 2 1 2 3 89 4 218
2014 PC-02 56 29 5 1 1 3 4 92 2 99
2014 PC-03 56 26 11 3 1 0 3 84 4 72
2014 PC-04 58 21 3 7 3 7 0 85 11 29
2011 PC 63 19 8 4 0 2 5 87 4 286
2011 PC-01 64 9 5 0 0 9 14 94 0 22
2011 PC-02 59 21 8 6 0 2 4 85 6 132
2011 PC-03 64 22 9 3 0 0 2 87 3 88
2011 PC-04 78 9 6 0 3 0 3 90 3 32
2008 PC 61 19 10 2 1 3 5 86 3 270
2008 PC-01 72 6 17 0 6 0 0 78 6 18
2008 PC-02 56 23 9 2 1 6 3 87 4 124
2008 PC-03 63 19 11 1 0 0 6 86 2 70
2008 PC-04 70 14 5 0 0 3 8 94 0 37
2008 PC-05 71 7 7 7 0 0 7 85 8 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 14 86 213
2017 PC-02 13 87 86
2017 PC-03 12 88 76
2017 PC-04 27 73 29
2014 PC 10 90 219
2014 PC-02 11 89 100
2014 PC-03 10 90 72

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PC 51 31
2017 PC-02 55 11
2014 PC 50 22
2014 PC-02 55 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PC 58 31
2017 PC-02 55 11
2014 PC 50 22
2014 PC-02 55 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PC 0 31
2017 PC-02 0 11
2014 PC 0 22
2014 PC-02 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PC 0 31
2017 PC-02 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 0 31
2017 PC-02 0 11
2014 PC 0 22
2014 PC-02 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PC 22 31
2014 PC 32 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PC 32 31
2014 PC 32 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PC 49 31
2017 PC-02 55 11
2014 PC 59 22
2014 PC-02 64 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PC 42 31
2017 PC-02 55 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PC 29 31
2014 PC 45 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PC 61 31
2017 PC-02 64 11
2014 PC 55 22
2014 PC-02 55 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PC 23 31

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PC 0 31
2017 PC-02 0 11
2014 PC 0 22
2014 PC-02 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PC 16 31

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PC 36 31
2017 PC-02 45 11
2014 PC 55 22
2014 PC-02 55 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PC 19 31
2014 PC 23 22

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PC 39 31
2014 PC 68 22
2014 PC-02 55 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PC 19 31
2017 PC-02 0 11
2014 PC 27 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PC 16 31

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 11
2014 PC 0 22
2014 PC-02 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PC 16 31
2017 PC-02 0 11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PC 39 31
2017 PC-02 64 11

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PC 30 30
2017 PC-02 45 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 11
2014 PC-02 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PC 20 30

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 11
2014 PC-02 0 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 PC 32 22

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PC 43 30
2017 PC-02 64 11
2014 PC 36 22

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PC 0 30
2017 PC-02 0 11
2014 PC 0 22
2014 PC-02 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PC 36 30
2017 PC-02 55 11
2014 PC 45 22
2014 PC-02 55 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 100 0 31
2017 PC-02 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 18 14 8 7 41 5 47 28 212
2017 PC-02 5 14 14 7 9 48 3 38 33 86
2017 PC-03 9 17 11 9 7 39 8 50 30 75
2017 PC-04 10 24 24 10 7 24 0 46 23 29
2014 PC 9 17 16 6 2 38 10 51 17 220
2014 PC-02 7 10 15 6 3 51 9 41 22 101
2014 PC-03 6 28 19 7 1 29 10 55 14 72
2014 PC-04 14 10 14 7 3 31 21 50 21 29

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 19 39 17 7 5 12 0 67 13 213
2017 PC-02 14 38 16 5 8 19 0 64 16 86
2017 PC-03 21 42 15 9 3 9 1 71 13 76
2017 PC-04 31 31 24 7 7 0 0 62 14 29
2014 PC 23 33 21 5 3 14 2 66 9 219
2014 PC-02 19 31 22 4 4 20 1 62 10 101
2014 PC-03 27 28 24 3 3 11 4 65 7 71
2014 PC-04 24 42 14 10 3 6 0 70 15 29
2011 PC 26 43 14 6 2 9 0 76 9 287
2011 PC-01 30 35 17 9 0 4 4 71 10 23
2011 PC-02 25 36 17 6 2 14 0 70 10 132
2011 PC-03 26 51 11 5 2 5 0 81 7 88
2011 PC-04 25 53 6 3 3 9 0 86 7 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 7 93 213
2017 PC-02 7 93 86
2017 PC-03 9 91 76
2014 PC 11 89 218
2014 PC-02 13 87 99

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PC 44 16
2014 PC 33 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PC 87 16
2014 PC 71 21
2014 PC-02 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC 0 21
2014 PC-02 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC 0 21
2014 PC-02 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC-02 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC 0 21
2014 PC-02 0 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 PC 0 21
2014 PC-02 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2014 PC 0 21
2014 PC-02 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PC 32 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PC 62 16
2014 PC 62 21
2014 PC-02 64 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 PC 0 21
2014 PC-02 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PC 0 16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 PC 0 16

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PC 0 16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC 0 21
2014 PC-02 0 11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC 0 21
2014 PC-02 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC 0 21
2014 PC-02 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC 0 21
2014 PC-02 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PC 75 16
2014 PC 67 21
2014 PC-02 82 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC-02 0 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 PC 29 21

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC-02 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC-02 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 PC 0 21
2014 PC-02 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PC-02 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 PC 0 21
2014 PC-02 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 PC 0 21
2014 PC-02 0 11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 PC 24 21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 PC 0 21
2014 PC-02 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PC 30 16
2014 PC 29 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16
2014 PC 0 21
2014 PC-02 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PC 56 16
2014 PC 76 21
2014 PC-02 73 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PC 0 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 100 0 16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 16 18 4 2 45 6 51 13 213
2017 PC-02 7 13 20 2 3 50 5 44 13 86
2017 PC-03 7 20 13 7 3 42 9 54 19 76
2017 PC-04 10 21 31 3 0 31 3 48 5 29
2014 PC 9 12 15 6 0 50 8 50 15 220
2014 PC-02 6 8 14 7 1 58 7 39 22 101
2014 PC-03 10 14 19 3 0 47 7 52 6 72
2014 PC-04 14 10 14 10 0 38 14 50 21 29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 34 18 5 1 17 0 71 8 212
2017 PC-02 21 33 21 4 2 19 0 67 7 85
2017 PC-03 27 34 15 7 1 16 0 73 9 76
2017 PC-04 31 31 24 3 0 10 0 70 4 29
2014 PC 24 33 17 4 2 19 1 72 7 220
2014 PC-02 20 31 18 4 2 26 0 68 8 101
2014 PC-03 22 38 21 1 0 15 3 73 2 72
2014 PC-04 42 17 14 10 7 10 0 65 19 29
2011 PC 31 40 16 2 2 9 0 78 5 286
2011 PC-01 43 30 13 0 0 9 4 85 0 23
2011 PC-02 29 34 20 5 2 11 0 70 8 132
2011 PC-03 29 46 15 1 1 8 0 81 3 87
2011 PC-04 34 50 13 0 3 0 0 84 3 32

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 11 89 213
2017 PC-02 9 91 86
2017 PC-03 16 84 76
2014 PC 7 93 219
2014 PC-02 8 92 100
2014 PC-03 8 92 72

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 70 30 23
2017 PC-03 67 33 12
2014 PC 93 7 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 88 6 6 0 0 0 0 94 0 16
2014 PC 64 36 0 0 0 0 0 100 0 14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 23 61 7 6 2 1 0 85 8 213
2017 PC-02 16 63 9 7 1 2 1 82 8 86
2017 PC-03 24 62 7 4 4 0 0 85 8 76
2017 PC-04 34 52 3 7 3 0 0 86 10 29
2014 PC 26 57 8 7 0 0 0 84 8 220
2014 PC-02 22 58 10 9 0 1 0 81 9 101
2014 PC-03 32 53 8 6 1 0 0 85 7 72
2014 PC-04 31 55 3 10 0 0 0 86 10 29
2011 PC 17 64 11 4 3 0 1 82 6 285
2011 PC-01 17 43 22 4 4 0 9 67 10 23
2011 PC-02 12 64 13 5 5 0 1 77 10 131
2011 PC-03 22 70 7 1 0 0 0 92 1 87
2011 PC-04 19 69 9 3 0 0 0 88 3 32
2008 PC 17 62 7 9 3 1 1 81 12 274
2008 PC-01 11 56 6 17 6 0 6 71 24 18
2008 PC-02 13 63 6 10 4 2 2 80 14 126
2008 PC-03 15 65 10 8 0 1 0 81 9 71
2008 PC-04 32 53 8 5 3 0 0 84 8 38
2008 PC-05 21 71 0 7 0 0 0 93 7 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 33 20 8 6 23 3 54 18 213
2017 PC-02 9 29 22 10 8 19 2 49 24 86
2017 PC-03 4 37 18 8 4 25 4 57 17 76
2017 PC-04 7 38 21 6 7 17 3 57 17 29
2014 PC 5 20 24 12 4 30 5 38 25 220
2014 PC-02 6 18 22 14 3 32 6 38 27 101
2014 PC-03 6 17 29 15 4 28 1 31 27 72
2014 PC-04 0 28 21 7 7 34 3 44 22 29
2011 PC 4 26 30 9 3 23 5 42 16 286
2011 PC-01 9 26 17 9 4 22 13 53 20 23
2011 PC-02 5 19 32 13 4 24 4 33 23 132
2011 PC-03 3 31 34 3 2 22 3 46 8 87
2011 PC-04 0 38 25 9 3 25 0 50 17 32

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 40 31 9 5 2 11 1 81 9 212
2017 PC-02 40 27 11 6 2 13 1 78 10 85
2017 PC-03 46 28 11 4 3 9 0 81 7 76
2017 PC-04 31 45 0 10 3 7 3 85 15 29
2014 PC 35 37 15 2 2 8 0 79 4 220
2014 PC-02 32 37 19 1 2 10 0 76 3 101
2014 PC-03 36 39 14 1 1 8 0 82 3 72
2014 PC-04 45 34 7 3 7 3 0 82 11 29
2011 PC 29 35 21 2 1 10 2 73 4 286
2011 PC-01 48 30 9 0 0 4 9 90 0 23
2011 PC-02 27 34 23 2 2 11 2 69 4 132
2011 PC-03 32 32 23 3 0 8 1 71 4 87
2011 PC-04 22 41 22 3 0 13 0 71 4 32
2008 PC 34 34 11 5 2 12 2 79 8 274
2008 PC-01 61 6 0 11 0 17 6 86 14 18
2008 PC-02 40 30 8 3 3 13 2 83 8 126
2008 PC-03 28 38 15 4 0 13 1 77 5 71
2008 PC-04 24 39 13 11 3 11 0 71 15 38
2008 PC-05 21 71 7 0 0 0 0 93 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 38 10 4 5 17 1 77 11 213
2017 PC-02 22 33 10 6 7 20 2 70 16 86
2017 PC-03 30 37 13 1 4 15 0 78 6 76
2017 PC-04 17 52 3 10 3 14 0 81 15 29
2014 PC 26 30 19 5 2 17 1 69 8 220
2014 PC-02 24 28 20 4 2 23 0 67 8 101
2014 PC-03 28 33 22 4 0 13 0 70 5 72
2014 PC-04 28 31 10 7 10 13 0 68 20 29
2011 PC 20 39 20 4 2 14 1 69 7 284
2011 PC-01 23 41 14 0 0 14 9 82 0 22
2011 PC-02 17 40 22 2 2 17 1 69 5 132
2011 PC-03 21 38 23 7 1 8 1 65 9 86
2011 PC-04 22 34 16 13 3 13 0 64 18 32
2008 PC 30 30 18 7 4 11 1 68 12 274
2008 PC-01 50 17 11 6 0 11 6 80 7 18
2008 PC-02 37 24 18 5 4 11 1 69 10 126
2008 PC-03 21 37 17 7 3 15 0 68 12 71
2008 PC-04 18 37 21 11 8 5 0 58 19 38
2008 PC-05 29 50 14 7 0 0 0 79 7 14
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 55 28 6 6 4 0 1 84 11 212
2017 PC-02 49 30 6 8 6 1 0 80 14 86
2017 PC-03 63 24 4 5 4 0 0 87 9 76
2017 PC-04 59 28 6 3 0 0 3 90 4 29

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 54 24 9 5 4 2 1 81 10 212
2017 PC-02 51 28 9 6 3 2 0 81 10 86
2017 PC-03 62 20 9 4 5 0 0 82 9 76
2017 PC-04 49 24 10 7 3 3 3 78 11 29

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 49 16 9 4 7 0 69 14 213
2017 PC-02 15 38 19 12 7 9 0 59 21 86
2017 PC-03 15 56 15 5 4 5 0 75 10 76
2017 PC-04 21 52 14 13 0 0 0 73 13 29

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 40 15 18 9 2 0 58 27 211
2017 PC-02 14 38 21 11 12 5 0 54 23 85
2017 PC-03 21 41 7 22 9 0 0 62 32 76
2017 PC-04 14 40 22 24 0 0 0 54 24 28

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 28 23 10 12 0 2 53 23 213
2017 PC-02 23 30 23 7 12 1 3 56 20 86
2017 PC-03 24 28 18 16 15 0 0 51 30 76
2017 PC-04 31 28 24 7 7 0 3 61 14 29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 14 29 25 20 11 0 0 44 31 212
2017 PC-02 13 38 24 18 7 1 0 51 25 85
2017 PC-03 13 28 30 21 8 0 0 41 29 76
2017 PC-04 14 14 14 30 28 0 0 28 58 29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 22 33 22 15 6 1 0 56 22 212
2017 PC-02 28 34 17 13 5 2 1 64 18 86
2017 PC-03 18 42 21 16 3 0 0 60 18 76
2017 PC-04 14 14 32 21 14 4 0 30 37 28

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 11 17 29 24 17 0 2 29 42 212
2017 PC-02 13 21 28 16 19 1 1 35 36 85
2017 PC-03 7 17 30 29 15 0 3 24 45 76
2017 PC-04 7 14 24 31 20 0 3 22 53 29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 36 31 15 7 4 1 7 72 12 213
2017 PC-02 35 37 8 3 5 1 10 82 9 86
2017 PC-03 39 28 20 5 3 1 4 71 8 76
2017 PC-04 24 17 24 17 10 0 7 45 29 29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 30 24 14 8 0 0 55 22 213
2017 PC-02 22 33 24 13 8 0 0 55 21 86
2017 PC-03 33 24 18 17 8 0 0 57 25 76
2017 PC-04 21 24 28 17 10 0 0 45 27 29

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 36 26 14 6 1 0 54 19 213
2017 PC-02 19 30 26 15 7 2 1 51 23 86
2017 PC-03 18 35 30 9 7 0 0 54 16 76
2017 PC-04 10 56 10 24 0 0 0 66 24 29

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 16 29 28 17 8 0 2 46 25 212
2017 PC-02 21 28 24 13 9 0 5 52 23 85
2017 PC-03 17 28 29 18 7 0 1 45 25 76
2017 PC-04 3 21 44 28 3 0 0 24 31 29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 28 24 15 7 0 1 53 22 212
2017 PC-02 26 25 22 16 7 0 4 52 24 85
2017 PC-03 28 29 26 11 5 1 0 57 16 76
2017 PC-04 14 28 27 24 7 0 0 42 31 29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 36 20 12 7 0 2 61 19 213
2017 PC-02 33 33 16 7 8 0 3 67 16 86
2017 PC-03 17 44 22 13 3 0 1 61 16 76
2017 PC-04 17 21 35 20 3 3 0 40 24 29

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 57 27 8 6 2 0 0 84 8 211
2017 PC-02 61 27 4 6 2 0 0 88 8 85
2017 PC-03 55 24 13 4 3 0 1 80 7 75
2017 PC-04 52 24 14 10 0 0 0 76 10 29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 74 14 6 0 3 1 1 90 4 212
2017 PC-02 78 9 7 1 3 1 0 88 5 86
2017 PC-03 71 18 5 0 3 0 3 92 3 76
2017 PC-04 72 14 7 0 7 0 0 86 7 28

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 57 28 11 2 2 0 0 85 4 213
2017 PC-02 58 29 7 3 2 0 0 87 6 86
2017 PC-03 58 26 13 1 1 0 0 84 3 76
2017 PC-04 52 24 21 0 3 0 0 76 3 29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 21 14 4 3 0 0 79 8 213
2017 PC-02 58 22 13 3 3 0 0 80 7 86
2017 PC-03 55 18 13 8 4 1 0 75 12 76
2017 PC-04 62 17 20 0 0 0 0 80 0 29

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 56 11 4 1 1 0 27 92 3 213
2017 PC-02 62 3 2 0 0 0 33 97 0 86
2017 PC-03 61 11 3 1 0 0 25 95 2 76
2017 PC-04 38 31 7 3 7 0 14 80 12 29

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 71 16 3 1 1 0 8 94 2 213
2017 PC-02 71 12 3 1 2 0 10 92 4 86
2017 PC-03 72 18 5 0 0 0 4 95 0 76
2017 PC-04 69 20 0 3 0 0 7 96 4 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 62 16 6 5 6 0 5 82 11 213
2017 PC-02 62 13 6 5 9 0 6 79 15 86
2017 PC-03 67 17 8 3 0 0 5 89 3 76
2017 PC-04 59 20 0 10 3 0 7 85 15 29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 54 31 10 1 2 0 2 87 3 213
2017 PC-02 55 33 8 0 2 0 2 89 2 86
2017 PC-03 62 28 8 1 0 0 1 91 1 76
2017 PC-04 44 28 10 3 7 3 3 78 11 29

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 33 38 13 9 0 0 40 22 213
2017 PC-02 9 33 36 10 12 0 0 42 22 86
2017 PC-03 5 37 41 9 8 0 0 42 17 76
2017 PC-04 0 21 42 31 6 0 0 21 37 29

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 18 42 26 6 0 0 33 25 212
2017 PC-02 6 17 40 31 6 0 0 37 23 86
2017 PC-03 8 16 41 28 7 0 0 35 24 75
2017 PC-04 7 37 38 10 7 0 0 17 44 29
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 34 22 22 9 8 5 0 36 64 213
2017 PC-02 35 23 20 9 7 6 0 37 63 86
2017 PC-03 34 20 18 13 9 5 0 36 64 76
2017 PC-04 42 24 24 0 10 0 0 42 58 29

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 19 130
2017 PC-02 26 51
2017 PC-03 11 46
2017 PC-04 12 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 36 130
2017 PC-02 31 51
2017 PC-03 44 46
2017 PC-04 54 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 16 130
2017 PC-02 22 51
2017 PC-03 15 46
2017 PC-04 18 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PC 41 130
2017 PC-02 37 51
2017 PC-03 43 46
2017 PC-04 46 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PC 5 130
2017 PC-02 8 51
2017 PC-03 7 46
2017 PC-04 0 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PC 47 130
2017 PC-02 55 51
2017 PC-03 48 46
2017 PC-04 30 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PC 2 56 16 8 5 13 128
2017 PC-02 2 53 14 18 4 8 49
2017 PC-03 0 56 17 0 7 20 46
2017 PC-04 0 66 12 0 6 17 17

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 24 13 20 23 4 9 35 50 129
2017 PC-02 2 33 6 20 24 4 12 42 51 51
2017 PC-03 11 21 11 17 31 0 9 35 53 46
2017 PC-04 6 13 25 38 5 6 6 22 49 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 3 12 11 20 48 2 4 16 73 129
2017 PC-02 4 16 8 14 51 2 6 21 70 51
2017 PC-03 2 13 11 22 50 0 2 16 73 46
2017 PC-04 0 0 19 38 37 6 0 0 80 16
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