2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	37	44	9	7	3	81	11	1894
2017	First official language - French	31	46	13	6	4	78	10	806
2014	First official language - English	32	42	11	9	5	75	14	2066
2014	First official language - French	26	50	11	10	3	76	13	891
2011	First official language - English	35	41	11	8	6	76	14	2319
2011	First official language - French	35	43	13	6	3	78	10	978
2008	First official language - English	37	42	9	8	4	79	12	2200
2008	First official language - French	36	43	12	7	2	79	9	1017

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	34	36	11	11	7	0	0	71	18	1891
2017	First official language - French	27	40	16	9	7	0	0	67	17	806

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	56	32	8	3	1	88	4	1892
2017	First official language - French	45	41	9	3	2	86	4	800
2014	First official language - English	60	28	7	3	1	89	4	2065
2014	First official language - French	53	35	8	3	1	88	4	890
2011	First official language - English	60	29	7	3	1	89	4	2322
2011	First official language - French	54	34	8	2	1	88	4	979

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	45	37	9	6	3	82	9	1889
2017	First official language - French	37	45	11	5	3	81	8	800
2014	First official language - English	41	38	10	8	3	79	11	2065
2014	First official language - French	33	45	13	6	2	79	8	890
2011	First official language - English	41	41	9	6	3	82	9	2327
2011	First official language - French	38	47	9	4	2	85	6	979
2008	First official language - English	44	42	7	5	2	86	8	2209
2008	First official language - French	41	43	9	5	2	85	7	1021

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	37	33	14	9	5	1	71	15	1893
2017	First official language - French	31	37	20	6	5	1	69	11	805
2014	First official language - English	30	34	16	12	7	1	64	19	2067
2014	First official language - French	24	41	22	9	4	0	65	13	890
2011	First official language - English	30	35	17	11	7	1	65	18	2320
2011	First official language - French	25	40	21	7	4	2	67	12	979

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	36	36	14	9	5	0	72	14	1892
2017	First official language - French	29	40	19	8	4	1	69	12	806
2014	First official language - English	29	35	16	12	7	0	65	19	2067
2014	First official language - French	24	40	23	9	4	0	64	13	888
2011	First official language - English	29	36	15	12	7	1	66	19	2312
2011	First official language - French	22	44	21	8	4	1	67	12	981
2008	First official language - English	28	40	14	10	6	1	69	17	2209
2008	First official language - French	29	43	16	9	3	0	72	12	1019

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	33	26	18	11	7	5	1	62	19	1889
2017	First official language - French	28	29	18	12	6	4	1	61	19	807
2014	First official language - English	30	25	20	11	8	4	1	59	20	2063
2014	First official language - French	24	30	20	12	8	5	1	58	21	891
2011	First official language - English	30	27	17	11	9	4	1	61	21	2319
2011	First official language - French	27	31	19	9	6	6	1	63	17	979
2008	First official language - English	28	28	19	12	7	4	1	60	20	2210
2008	First official language - French	26	31	20	10	7	6	1	61	18	1020

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	50	25	12	6	5	2	1	77	11	1894
2017	First official language - French	38	38	13	6	4	1	1	78	10	805
2014	First official language - English	47	27	10	8	6	2	1	76	14	2066
2014	First official language - French	36	38	13	6	4	2	1	76	11	891
2011	First official language - English	44	29	12	7	6	2	1	75	13	2323
2011	First official language - French	37	35	13	7	5	3	1	75	12	981
2008	First official language - English	43	30	10	7	7	3	1	76	14	2210
2008	First official language - French	39	35	10	7	4	3	1	78	12	1021

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	45	30	10	8	5	1	0	76	14	1891
2017	First official language - French	39	37	12	7	4	0	1	76	11	804
2014	First official language - English	43	31	10	9	6	1	0	74	15	2065
2014	First official language - French	37	39	11	8	4	1	0	77	12	891
2011	First official language - English	39	33	11	10	7	1	0	73	17	2322
2011	First official language - French	36	38	12	10	4	1	0	74	14	980
2008	First official language - English	37	35	11	8	8	1	0	73	17	2207
2008	First official language - French	38	36	11	8	5	1	1	75	13	1022

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	51	26	10	7	6	0	77	13	1893
2017	First official language - French	44	32	11	6	5	0	77	11	804
2014	First official language - English	49	27	11	6	6	1	77	12	2066
2014	First official language - French	43	33	12	8	4	0	76	12	891

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	32	15	9	6	9	0	67	17	1895
2017	First official language - French	20	36	18	12	6	8	0	60	19	806
2014	First official language - English	25	31	16	10	6	11	0	64	18	2066
2014	First official language - French	16	37	21	10	4	11	1	60	16	891
2011	First official language - English	25	29	19	9	8	10	1	60	19	2320
2011	First official language - French	18	33	19	9	9	12	0	58	20	978

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	33	16	13	9	4	60	24	1890
2017	First official language - French	16	35	23	14	8	4	53	23	806
2014	First official language - English	21	31	18	16	11	3	53	28	2065
2014	First official language - French	14	33	26	16	8	3	49	25	891
2011	First official language - English	19	31	18	16	13	3	52	30	2318
2011	First official language - French	15	31	24	14	11	4	49	27	975
2008	First official language - English	22	29	18	15	13	3	53	29	2210
2008	First official language - French	18	36	22	13	8	4	55	21	1022

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	28	18	17	12	8	0	50	31	1894
2017	First official language - French	11	32	24	14	9	10	0	48	25	804
2014	First official language - English	13	27	19	20	14	7	0	43	36	2065
2014	First official language - French	9	30	27	17	10	7	1	41	29	891
2011	First official language - English	11	27	19	20	14	8	0	42	37	2318
2011	First official language - French	9	28	26	17	10	10	0	41	30	977
2008	First official language - English	10	29	18	22	14	7	0	42	39	2210
2008	First official language - French	8	33	25	17	7	8	1	46	27	1022

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	23	27	15	14	13	8	0	54	29	1893
2017	First official language - French	14	31	21	15	11	8	0	48	29	805
2014	First official language - English	21	28	16	15	14	6	0	52	31	2065
2014	First official language - French	13	28	23	16	12	7	1	44	31	890
2011	First official language - English	20	30	16	13	14	6	0	54	29	2321
2011	First official language - French	13	34	20	14	11	8	0	51	26	976
2008	First official language - English	15	30	16	15	15	10	0	50	33	2208
2008	First official language - French	11	32	21	15	9	11	0	49	28	1021

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	29	16	19	13	5	0	49	34	1896
2017	First official language - French	12	34	24	18	7	4	0	49	26	805
2014	First official language - English	14	29	17	21	15	3	0	45	38	2065
2014	First official language - French	9	35	25	19	9	3	1	45	29	891
2011	First official language - English	12	31	16	20	17	4	0	45	39	2317
2011	First official language - French	11	32	24	19	12	2	0	44	32	975
2008	First official language - English	13	31	15	23	14	4	0	46	39	2206
2008	First official language - French	13	36	22	18	8	4	0	51	27	1023

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	30	35	14	13	8	0	65	21	1892
2017	First official language - French	26	38	18	11	8	0	64	18	805
2014	First official language - English	23	35	15	15	11	0	59	27	2065
2014	First official language - French	20	39	20	12	8	0	59	21	890
2011	First official language - English	23	39	15	13	10	1	63	23	2326
2011	First official language - French	21	42	20	9	7	0	63	17	978

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	40	11	11	6	0	0	72	17	1892
2017	First official language - French	26	43	14	12	5	0	0	69	17	805

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	13	19	16	17	11	21	3	42	37	1891
2017	First official language - French	9	20	21	14	9	22	5	39	32	804
2014	First official language - English	12	19	18	18	13	17	3	39	38	2061
2014	First official language - French	9	21	22	17	9	18	4	38	34	891

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	41	33	11	9	5	0	0	75	15	1892
2017	First official language - French	33	41	12	7	5	1	1	76	12	803
2014	First official language - English	41	34	10	8	7	1	0	75	14	2066
2014	First official language - French	34	40	12	9	4	0	0	74	13	891
2011	First official language - English	37	35	10	10	7	1	1	73	17	2320
2011	First official language - French	34	40	12	8	5	1	0	75	12	981
2008	First official language - English	35	35	12	9	8	0	0	71	17	2207
2008	First official language - French	35	36	13	9	6	1	1	72	15	1021

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	22	30	19	10	5	5	9	61	18	516
2017	First official language - French	15	38	20	13	4	4	7	59	19	239
2014	First official language - English	27	31	16	7	6	4	9	67	14	582
2014	First official language - French	12	40	17	11	7	5	9	61	20	259

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	36	32	11	12	6	2	1	70	18	1893
2017	First official language - French	32	42	12	8	4	2	1	76	12	807
2014	First official language - English	34	34	10	12	5	2	3	72	18	2066
2014	First official language - French	29	43	12	8	4	1	2	75	13	891
2011	First official language - English	33	32	12	12	6	3	3	69	19	2323
2011	First official language - French	32	40	12	7	4	3	2	76	12	980
2008	First official language - English	34	35	10	10	6	3	2	73	17	2209
2008	First official language - French	31	41	12	7	4	3	2	76	12	1022

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	28	12	10	7	12	1	68	19	1891
2017	First official language - French	24	31	14	10	8	10	2	63	21	806
2014	First official language - English	33	24	14	8	8	11	2	65	19	2067
2014	First official language - French	26	32	14	10	6	8	3	66	18	891
2011	First official language - English	35	24	12	9	8	9	3	67	20	2321
2011	First official language - French	30	32	13	8	7	9	2	69	16	978
2008	First official language - English	37	26	12	9	6	8	2	70	17	2208
2008	First official language - French	34	31	13	7	5	8	2	72	14	1021

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	30	40	13	11	6	1	70	17	1893
2017	First official language - French	30	42	14	8	5	0	72	14	805
2014	First official language - English	26	37	13	15	8	1	64	23	2064
2014	First official language - French	25	42	16	11	5	1	68	16	890
2011	First official language - English	28	39	14	11	6	1	69	17	2323
2011	First official language - French	26	39	17	9	5	2	67	15	978
2008	First official language - English	28	40	16	10	4	2	69	15	2210
2008	First official language - French	32	40	15	7	3	2	74	11	1024

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	48	36	7	6	3	85	8	1893
2017	First official language - French	39	43	9	6	3	82	9	807
2014	First official language - English	44	38	8	7	3	82	10	2067
2014	First official language - French	35	45	11	6	3	80	9	891
2011	First official language - English	45	35	9	6	4	81	10	2321
2011	First official language - French	42	40	9	6	3	82	9	980
2008	First official language - English	43	39	8	7	3	83	9	2212
2008	First official language - French	42	40	9	6	3	82	9	1022

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	54	35	5	5	2	89	7	1889
2017	First official language - French	44	41	6	5	3	86	8	807
2014	First official language - English	49	36	6	6	3	85	9	2067
2014	First official language - French	42	40	9	5	3	83	9	889
2011	First official language - English	51	35	6	5	2	86	8	2323
2011	First official language - French	45	41	7	4	2	87	7	978
2008	First official language - English	48	41	5	4	2	89	6	2209
2008	First official language - French	41	45	7	4	2	86	7	1024

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	21	30	16	16	13	4	0	53	30	1890
2017	First official language - French	18	41	18	12	8	3	0	61	20	804
2014	First official language - English	17	30	15	19	16	3	1	48	37	2066
2014	First official language - French	16	34	23	15	8	3	0	52	24	891
2011	First official language - English	20	33	15	15	14	2	0	54	30	2325
2011	First official language - French	18	37	19	13	9	3	1	57	23	977
2008	First official language - English	20	33	17	15	12	2	1	54	28	2205
2008	First official language - French	24	38	18	13	5	2	1	63	19	1022

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	23	13	18	22	3	3	44	42	1890
2017	First official language - French	13	26	18	18	18	3	3	42	39	806
2014	First official language - English	13	21	12	20	28	3	3	36	51	2064
2014	First official language - French	12	21	19	19	24	2	3	34	46	889
2011	First official language - English	14	21	13	21	27	2	2	37	50	2319
2011	First official language - French	11	24	18	22	20	2	2	37	44	977
2008	First official language - English	14	27	12	19	24	2	2	43	45	2204
2008	First official language - French	18	32	14	19	13	3	2	52	33	1018

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	36	39	10	10	5	0	75	16	1889
2017	First official language - French	27	44	15	8	5	0	71	13	799
2014	First official language - English	25	42	12	12	8	0	67	21	2064
2014	First official language - French	19	45	16	11	8	1	65	19	891
2011	First official language - English	31	41	12	10	6	0	72	16	2319
2011	First official language - French	30	41	14	8	6	0	72	14	979

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	43	33	11	8	5	76	13	1888
2017	First official language - French	35	40	13	7	5	75	12	800
2014	First official language - English	35	33	13	12	6	69	18	2066
2014	First official language - French	28	42	14	10	6	70	16	891

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	34	35	13	12	5	1	1	70	17	1893
2017	First official language - French	25	43	17	9	4	0	1	70	14	800
2014	First official language - English	29	33	15	13	7	1	1	64	21	2063
2014	First official language - French	23	41	18	11	5	0	1	65	17	891
2011	First official language - English	33	39	13	8	4	1	1	74	13	2325
2011	First official language - French	28	43	16	8	3	1	1	72	11	980

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	23	39	17	10	6	5	1	65	17	1889
2017	First official language - French	15	40	23	11	5	6	1	59	17	807

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	46	31	9	8	6	0	0	77	14	1890
2017	First official language - French	40	35	12	7	4	1	2	77	11	804
2014	First official language - English	41	33	12	9	5	1	1	74	14	2066
2014	First official language - French	34	35	15	9	5	1	2	71	14	890
2011	First official language - English	41	35	10	8	5	0	1	77	13	2329
2011	First official language - French	37	38	14	6	3	0	2	76	10	974

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	26	18	12	15	14	4	12	51	34	1891
2017	First official language - French	23	27	13	9	11	2	14	60	25	806
2014	First official language - English	20	20	12	14	18	3	12	48	38	2067
2014	First official language - French	21	27	13	12	13	2	12	56	29	891
2011	First official language - English	22	22	13	15	15	3	10	51	34	2327
2011	First official language - French	25	27	12	10	11	1	13	61	25	979
2008	First official language - English	23	21	11	13	19	2	10	50	37	2209
2008	First official language - French	29	23	9	12	13	2	12	60	30	1022

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	35	18	10	5	1	67	15	1894
2017	First official language - French	35	37	16	7	5	1	72	12	806
2014	First official language - English	28	35	19	11	6	1	64	17	2066
2014	First official language - French	31	39	15	9	6	1	70	15	891
2011	First official language - English	25	36	20	10	7	1	62	18	2324
2011	First official language - French	27	36	18	12	6	0	63	18	978
2008	First official language - English	22	35	22	12	7	1	59	19	2210
2008	First official language - French	25	35	20	13	7	0	60	20	1023

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	55	22	7	5	3	5	4	84	9	1887
2017	First official language - French	45	30	6	7	4	4	4	82	11	806
2014	First official language - English	55	22	7	4	4	4	4	84	8	2067
2014	First official language - French	43	28	11	5	5	3	4	77	11	890
2011	First official language - English	49	27	9	5	4	3	3	81	10	2323
2011	First official language - French	44	32	9	6	4	2	3	80	11	979

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	First official language - English	27	39	34	1895
2017	First official language - French	28	43	29	806
2014	First official language - English	27	38	36	2064
2014	First official language - French	27	44	29	890
2011	First official language - English	25	40	34	2327
2011	First official language - French	26	44	30	980

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	First official language - English	16	17	34	7	19	7	495
2017	First official language - French	23	18	40	4	11	4	224
2014	First official language - English	18	23	32	12	9999	15	552
2014	First official language - French	18	21	42	9	9999	10	243
2011	First official language - English	24	20	32	13	9999	11	600
2011	First official language - French	19	25	38	8	9999	11	259

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	44	37	9	6	3	1	81	10	1892
2017	First official language - French	34	42	13	7	3	1	77	10	806
2014	First official language - English	41	38	11	6	3	1	79	9	2065
2014	First official language - French	31	46	12	8	3	1	77	11	890
2011	First official language - English	40	40	10	6	3	0	80	9	2325
2011	First official language - French	33	44	13	7	3	0	78	9	979
2008	First official language - English	41	39	10	6	4	1	81	9	2206
2008	First official language - French	39	41	12	5	3	1	80	8	1020

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	23	41	18	11	4	2	66	16	1891
2017	First official language - French	17	42	23	11	4	2	60	16	803
2014	First official language - English	24	41	18	10	5	2	66	16	2067
2014	First official language - French	15	44	24	11	5	2	60	16	890
2011	First official language - English	21	40	16	12	8	2	63	20	2324
2011	First official language - French	16	42	22	12	6	2	59	19	977

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	9	21	37	21	9	0	3	31	31	1880
2017	First official language - French	9	29	35	16	7	1	3	24	39	803
2014	First official language - English	10	23	40	18	6	1	2	25	33	2059
2014	First official language - French	11	34	36	13	5	0	2	18	45	891
2011	First official language - English	11	28	35	17	6	1	2	24	40	2313
2011	First official language - French	11	30	36	14	6	1	3	20	42	976
2008	First official language - English	9	27	39	17	5	1	2	23	37	2204
2008	First official language - French	9	32	35	16	5	0	3	22	42	1022

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	8	15	28	26	16	2	5	45	25	1879
2017	First official language - French	8	22	27	23	12	3	5	38	32	800
2014	First official language - English	9	18	33	23	11	2	3	36	29	2054
2014	First official language - French	11	22	30	21	9	4	3	33	35	888
2011	First official language - English	11	20	28	23	12	2	3	37	33	2311
2011	First official language - French	11	22	28	22	10	4	4	35	36	978
2008	First official language - English	10	21	30	23	11	2	3	36	33	2199
2008	First official language - French	9	22	30	24	9	4	4	35	33	1018

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	26	29	13	8	2	4	22	47	1883
2017	First official language - French	24	27	26	10	6	2	4	17	55	804
2014	First official language - English	28	28	25	10	5	1	2	15	58	2059
2014	First official language - French	33	31	22	7	2	1	3	10	67	888
2011	First official language - English	22	25	28	14	7	2	3	22	49	2311
2011	First official language - French	21	31	28	10	5	2	4	15	56	977
2008	First official language - English	19	26	30	14	6	2	3	22	47	2197
2008	First official language - French	19	31	27	13	5	2	4	19	53	1019

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	9	15	31	27	15	0	3	44	25	1868
2017	First official language - French	10	20	33	23	10	1	3	34	32	803
2014	First official language - English	8	16	36	26	11	1	3	38	25	2050
2014	First official language - French	11	24	36	22	5	1	2	28	35	888
2011	First official language - English	9	15	34	26	11	1	3	39	26	2308
2011	First official language - French	13	26	34	15	7	2	4	24	40	979
2008	First official language - English	7	16	35	27	12	1	3	40	24	2197
2008	First official language - French	10	26	36	18	7	1	3	26	37	1016

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	22	28	17	11	1	3	29	42	1881
2017	First official language - French	18	26	27	15	9	1	3	25	46	804
2014	First official language - English	23	25	28	13	7	1	3	21	50	2059
2014	First official language - French	23	29	28	12	5	1	3	18	54	890
2011	First official language - English	21	26	27	13	8	1	3	22	50	2315
2011	First official language - French	20	26	28	14	6	2	3	22	49	978
2008	First official language - English	18	26	28	15	8	1	3	25	46	2202
2008	First official language - French	16	26	28	17	7	1	5	25	46	1023

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	9	15	26	24	17	3	6	46	26	1880
2017	First official language - French	12	20	20	25	13	4	6	43	35	807
2014	First official language - English	8	14	26	29	15	2	7	48	24	2059
2014	First official language - French	6	17	25	29	15	3	5	47	25	889
2011	First official language - English	7	15	28	25	16	2	7	46	24	2308
2011	First official language - French	10	17	23	27	16	2	5	47	29	978
2008	First official language - English	8	17	27	23	14	3	7	41	28	2199
2008	First official language - French	10	19	22	25	14	4	6	43	32	1021

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	25	28	13	8	2	4	23	47	1877
2017	First official language - French	15	26	34	12	6	4	3	19	45	803
2014	First official language - English	27	26	26	11	6	2	3	17	55	2062
2014	First official language - French	20	30	31	11	4	2	3	16	52	890

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	43	28	10	10	7	1	72	18	1893
2017	First official language - French	41	37	9	6	5	1	79	11	805
2014	First official language - English	41	29	9	11	8	1	71	19	2067
2014	First official language - French	40	38	9	6	6	1	79	12	891

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	48	33	7	8	3	82	11	1889
2017	First official language - French	45	39	8	5	3	85	8	806
2014	First official language - English	46	35	9	7	3	81	10	2066
2014	First official language - French	37	46	9	5	3	84	8	891

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	39	34	14	3	2	7	0	78	6	1888
2017	First official language - French	30	44	15	3	2	6	0	79	5	806
2014	First official language - English	44	32	13	3	2	7	0	81	5	2065
2014	First official language - French	32	44	13	3	1	6	1	82	4	891

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	39	12	4	2	3	0	82	7	1892
2017	First official language - French	34	43	13	4	2	4	0	81	6	807
2014	First official language - English	43	35	11	4	3	3	0	81	8	2063
2014	First official language - French	31	45	15	4	2	4	1	79	6	890
2011	First official language - English	33	39	14	5	4	4	0	75	10	2317
2011	First official language - French	28	46	14	4	3	4	0	78	7	974

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	47	34	10	6	3	0	82	9	1892
2017	First official language - French	39	46	9	4	2	1	85	6	807
2014	First official language - English	47	32	11	6	3	1	80	9	2063
2014	First official language - French	37	45	11	5	2	1	82	7	889
2011	First official language - English	40	35	13	6	5	1	76	12	2318
2011	First official language - French	34	44	14	4	3	1	78	8	978
2008	First official language - English	36	38	12	9	5	1	74	13	2210
2008	First official language - French	32	47	12	5	3	1	80	8	1021

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	29	15	10	8	6	4	64	20	1894
2017	First official language - French	20	36	15	9	8	6	6	64	19	806
2014	First official language - English	34	27	13	9	8	5	3	67	19	2067
2014	First official language - French	22	35	15	10	8	6	4	63	20	891

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	39	11	4	1	4	0	82	6	1887
2017	First official language - French	26	50	13	3	1	6	0	81	4	800
2014	First official language - English	41	36	10	6	2	5	0	82	8	2065
2014	First official language - French	24	51	13	4	2	6	1	80	6	890
2011	First official language - English	40	35	13	4	2	6	1	80	7	2318
2011	First official language - French	24	47	16	4	3	6	1	76	7	977

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	36	13	10	5	4	1	71	15	1889
2017	First official language - French	26	44	11	11	4	4	1	73	16	800
2014	First official language - English	36	36	11	7	4	4	1	76	12	2064
2014	First official language - French	28	43	11	11	3	3	1	74	14	889
2011	First official language - English	33	34	11	9	5	5	2	72	16	2318
2011	First official language - French	25	40	12	10	6	5	1	70	17	977
2008	First official language - English	30	32	13	11	6	7	2	68	19	2207
2008	First official language - French	25	36	15	12	6	4	1	65	19	1022

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	23	36	18	13	6	5	1	62	19	1889
2017	First official language - French	16	34	24	12	5	7	2	55	18	803
2014	First official language - English	26	34	18	11	6	6	1	64	18	2065
2014	First official language - French	18	36	21	11	5	6	2	59	18	891
2011	First official language - English	18	35	20	11	7	7	2	58	20	2318
2011	First official language - French	13	35	22	11	7	10	2	54	21	977

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	22	16	14	14	13	3	48	34	1886
2017	First official language - French	13	25	19	15	11	13	5	46	31	805
2014	First official language - English	17	21	16	15	16	12	2	44	37	2064
2014	First official language - French	10	21	21	16	16	14	2	37	38	891
2011	First official language - English	15	21	17	16	15	14	3	43	36	2321
2011	First official language - French	11	21	20	13	12	18	4	42	33	978

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	35	46	4	12	4	80	16	1894
2017	First official language - French	34	48	5	10	3	82	13	807
2014	First official language - English	33	46	6	10	4	79	15	2066
2014	First official language - French	36	50	5	5	3	87	8	891
2011	First official language - English	40	44	4	9	3	84	12	2327
2011	First official language - French	44	42	5	7	2	86	9	979
2008	First official language - English	41	43	4	8	3	84	12	2211
2008	First official language - French	51	39	4	5	1	90	6	1023

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	47	36	5	8	4	83	12	1892
2017	First official language - French	40	41	8	7	4	81	12	806
2014	First official language - English	48	31	6	9	6	80	14	2065
2014	First official language - French	39	39	9	7	6	78	13	890
2011	First official language - English	47	33	8	8	4	81	12	2321
2011	First official language - French	45	37	7	7	3	83	10	979

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	58	29	6	5	1	0	87	6	1884
2017	First official language - French	51	38	6	4	1	0	89	4	805
2014	First official language - English	51	33	7	6	2	0	85	8	2063
2014	First official language - French	43	42	7	4	3	1	86	7	891

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	78	15	3	1	1	1	1	95	1	1883
2017	First official language - French	42	38	10	7	2	1	1	81	9	804
2014	First official language - English	77	15	4	1	1	1	2	94	2	2065
2014	First official language - French	43	36	9	8	2	1	1	81	10	890
2011	First official language - English	79	14	3	1	0	1	2	95	2	2321
2011	First official language - French	41	33	11	9	4	1	1	75	14	979
2008	First official language - English	82	14	2	1	0	1	1	97	1	2208
2008	First official language - French	46	31	9	10	3	0	0	78	13	1020

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	78	16	3	2	1	0	94	2	1892
2017	First official language - French	31	29	12	20	7	0	60	27	807
2014	First official language - English	75	17	4	2	1	1	93	3	2064
2014	First official language - French	31	29	12	19	9	0	60	28	889
2011	First official language - English	78	15	3	2	1	1	94	3	2318
2011	First official language - French	29	27	10	23	11	0	56	34	977
2008	First official language - English	79	15	3	2	1	1	95	3	2209
2008	First official language - French	32	24	11	21	10	1	57	32	1022

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	79	12	4	1	1	2	94	2	1895
2017	First official language - French	37	33	9	14	6	1	71	20	807
2014	First official language - English	80	12	3	1	0	3	95	2	2066
2014	First official language - French	40	30	8	13	7	1	72	20	891
2011	First official language - English	76	15	4	1	0	3	94	1	2316
2011	First official language - French	39	26	11	14	9	1	66	23	980
2008	First official language - English	76	12	4	1	1	6	94	2	2212
2008	First official language - French	41	25	8	14	9	2	68	24	1024

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	85	8	3	0	1	2	96	1	1891
2017	First official language - French	67	20	4	5	4	1	87	8	805
2014	First official language - English	85	8	3	0	1	3	96	1	2062
2014	First official language - French	65	20	5	4	5	1	86	9	890
2011	First official language - English	83	9	3	0	1	4	96	1	2322
2011	First official language - French	65	17	6	5	5	1	83	10	978
2008	First official language - English	85	6	3	0	1	5	96	1	2207
2008	First official language - French	65	15	6	5	6	3	82	12	1023

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	67	19	7	2	1	2	3	91	2	1891
2017	First official language - French	29	34	13	15	5	1	2	65	21	806
2014	First official language - English	64	22	7	2	1	1	3	90	3	2066
2014	First official language - French	30	35	13	13	6	0	2	66	20	891

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	74	15	4	1	0	4	2	94	1	1889
2017	First official language - French	43	35	11	4	2	4	1	82	7	806
2014	First official language - English	70	16	6	1	1	4	3	92	2	2060
2014	First official language - French	41	38	7	5	3	3	1	84	9	890
2011	First official language - English	71	15	6	1	1	2	5	92	1	2316
2011	First official language - French	40	32	10	7	3	3	4	78	11	977
2008	First official language - English	71	15	6	1	0	3	4	92	1	2203
2008	First official language - French	45	31	11	5	2	2	3	81	7	1024

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	18	82	1894
2017	First official language - French	16	84	805
2014	First official language - English	16	84	2064
2014	First official language - French	15	85	891

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	First official language - English	45	344
2017	First official language - French	55	126
2014	First official language - English	50	325
2014	First official language - French	42	132

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	63	344
2017	First official language - French	62	126
2014	First official language - English	61	325
2014	First official language - French	64	132

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	344
2014	First official language - English	9	325
2014	First official language - French	6	132

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	First official language - English	0	325
2014	First official language - French	0	132

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	First official language - English	5	344
2017	First official language - French	4	126
2014	First official language - English	3	325

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	3	344
2014	First official language - English	3	325

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	3	344
2014	First official language - English	3	325
2014	First official language - French	6	132

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	First official language - English	40	344
2017	First official language - French	37	126
2014	First official language - English	41	326
2014	First official language - French	39	132

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	First official language - English	37	344
2017	First official language - French	40	126
2014	First official language - English	40	326
2014	First official language - French	40	132

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	First official language - English	46	344
2017	First official language - French	44	126
2014	First official language - English	50	326
2014	First official language - French	46	132

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	First official language - English	39	344
2017	First official language - French	37	126
2014	First official language - English	40	326
2014	First official language - French	34	132

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	First official language - English	34	344
2017	First official language - French	32	126
2014	First official language - English	39	326
2014	First official language - French	29	132

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	First official language - English	50	344
2017	First official language - French	65	126
2014	First official language - English	49	326
2014	First official language - French	62	132

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	First official language - English	29	344
2017	First official language - French	31	126
2014	First official language - English	30	326
2014	First official language - French	27	132

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	126
2014	First official language - French	0	132

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	First official language - English	8	344
2017	First official language - French	4	126
2014	First official language - English	8	326
2014	First official language - French	6	132

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	344
2017	First official language - French	12	126
2014	First official language - English	10	326
2014	First official language - French	11	132

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	First official language - English	43	344
2017	First official language - French	47	126
2014	First official language - English	47	326
2014	First official language - French	43	132

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	First official language - English	29	344
2017	First official language - French	18	126
2014	First official language - English	30	326
2014	First official language - French	17	132

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	344
2017	First official language - French	8	126
2014	First official language - English	11	326
2014	First official language - French	19	132

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	54	344
2017	First official language - French	59	126
2014	First official language - English	57	326
2014	First official language - French	60	132

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	26	344
2017	First official language - French	30	126
2014	First official language - English	28	326
2014	First official language - French	33	132

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	344
2017	First official language - French	7	126
2014	First official language - English	10	326
2014	First official language - French	13	132

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	19	344
2017	First official language - French	23	126
2014	First official language - English	16	326
2014	First official language - French	20	132

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	8	344
2017	First official language - French	13	126
2014	First official language - English	12	326
2014	First official language - French	14	132

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	5	344
2017	First official language - French	6	126
2014	First official language - English	3	326
2014	First official language - French	5	132

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	344
2017	First official language - French	8	126
2014	First official language - English	12	326
2014	First official language - French	13	132

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	344
2017	First official language - French	15	126
2014	First official language - English	10	326
2014	First official language - French	12	132

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	28	344
2017	First official language - French	16	126
2014	First official language - English	25	326
2014	First official language - French	19	132

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	326
2017	First official language - French	14	119
2014	First official language - English	13	315
2014	First official language - French	11	125

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	22	326
2017	First official language - French	21	119
2014	First official language - English	22	315
2014	First official language - French	14	125

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	326
2017	First official language - French	10	119
2014	First official language - English	9	315
2014	First official language - French	11	125

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	326
2017	First official language - French	8	119
2014	First official language - English	6	315
2014	First official language - French	8	125

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	326
2017	First official language - French	15	119
2014	First official language - English	10	315
2014	First official language - French	15	125

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	15	326
2017	First official language - French	8	119
2014	First official language - English	11	315
2014	First official language - French	12	125

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	326
2017	First official language - French	13	119
2014	First official language - English	10	315
2014	First official language - French	12	125

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	326
2017	First official language - French	9	119
2014	First official language - English	7	315
2014	First official language - French	5	125

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	326
2017	First official language - French	18	119
2014	First official language - English	12	315
2014	First official language - French	11	125

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	24	326
2017	First official language - French	22	119
2014	First official language - English	30	315
2014	First official language - French	31	125

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	326
2017	First official language - French	8	119
2014	First official language - English	10	315
2014	First official language - French	11	125

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	48	326
2017	First official language - French	33	119
2014	First official language - English	46	315
2014	First official language - French	47	125

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	119

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	55	326
2017	First official language - French	44	119
2014	First official language - English	55	315
2014	First official language - French	56	125

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	2	326

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	326
2017	First official language - French	22	119
2014	First official language - English	11	315
2014	First official language - French	16	125

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	94	6	344
2017	First official language - French	90	10	125

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	15	16	18	7	7	30	8	49	22	1891
2017	First official language - French	12	20	19	4	6	32	7	52	17	806
2014	First official language - English	17	18	17	7	6	27	8	53	20	2066
2014	First official language - French	11	16	17	6	4	37	9	50	19	891

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	30	16	6	6	10	1	69	14	1891
2017	First official language - French	24	40	16	5	4	10	1	72	10	805
2014	First official language - English	30	28	18	6	5	13	1	67	12	2063
2014	First official language - French	20	35	19	5	3	16	1	67	10	890
2011	First official language - English	34	34	14	5	3	9	0	76	9	2315
2011	First official language - French	26	42	16	5	2	9	0	75	8	980

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	7	93	1889
2017	First official language - French	8	92	804
2014	First official language - English	9	91	2064
2014	First official language - French	7	93	888

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	First official language - English	43	136
2017	First official language - French	33	61
2014	First official language - English	31	169
2014	First official language - French	28	60

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	79	136
2017	First official language - French	92	61
2014	First official language - English	83	169
2014	First official language - French	85	60

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	4	136
2014	First official language - English	3	169

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	First official language - English	136
2017	First official language - French	61
2014	First official language - English	169
2014	First official language - French	60

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	136
2014	First official language - English	3	169

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	4	136
2017	First official language - French	0	61

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	136
2014	First official language - English	7	169
2014	First official language - French	10	60

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	First official language - English	17	136
2017	First official language - French	13	61
2014	First official language - English	21	170
2014	First official language - French	11	60

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	First official language - English	25	136
2017	First official language - French	20	61
2014	First official language - English	20	170
2014	First official language - French	13	60

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	136
2017	First official language - French	10	61
2014	First official language - English	12	170
2014	First official language - French	8	60

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	136
2017	First official language - French	8	61
2014	First official language - English	8	170
2014	First official language - French	0	60

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	First official language - English	32	136
2017	First official language - French	15	61
2014	First official language - English	25	170
2014	First official language - French	17	60

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	First official language - English	38	136
2017	First official language - French	27	61
2014	First official language - English	29	170
2014	First official language - French	35	60

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	First official language - English	4	136
2017	First official language - French	0	61

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	61

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	First official language - English	4	136
2014	First official language - English	8	170

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	136
2017	First official language - French	13	61
2014	First official language - English	12	170
2014	First official language - French	17	60

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	61

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	136
2017	First official language - French	15	61
2014	First official language - English	12	170
2014	First official language - French	14	60

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	First official language - English	136
2014	First official language - English	170
2014	First official language - French	60

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	16	136
2017	First official language - French	33	61
2014	First official language - English	23	170
2014	First official language - French	44	60

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	28	136
2017	First official language - French	29	61
2014	First official language - English	21	170
2014	First official language - French	27	60

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	136
2017	First official language - French	19	61
2014	First official language - English	15	170
2014	First official language - French	10	60

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	136
2014	First official language - English	5	170
2014	First official language - French	10	60

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	19	136
2017	First official language - French	28	61
2014	First official language - English	18	170
2014	First official language - French	14	60

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	5	136
2014	First official language - English	4	170

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	136
2014	First official language - English	3	170

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	8	136
2014	First official language - English	12	170
2014	First official language - French	8	60

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	136
2017	First official language - French	12	61
2014	First official language - English	7	170

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	53	136
2017	First official language - French	46	61
2014	First official language - English	54	170
2014	First official language - French	56	60

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	First official language - English	9	164

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	15	127
2017	First official language - French	17	59
2014	First official language - English	18	164
2014	First official language - French	22	59

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	6	127
2014	First official language - English	7	164
2014	First official language - French	0	59

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	First official language - English	4	164

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2014	First official language - English	3	164

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	127
2017	First official language - French	0	59
2014	First official language - English	4	164

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	8	127
2017	First official language - French	24	59
2014	First official language - English	7	164
2014	First official language - French	10	59

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	6	127
2017	First official language - French	10	59
2014	First official language - English	7	164
2014	First official language - French	8	59

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	127
2017	First official language - French	14	59
2014	First official language - English	11	164
2014	First official language - French	8	59

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	27	127
2017	First official language - French	23	59
2014	First official language - English	26	164
2014	First official language - French	15	59

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	8	127
2017	First official language - French	12	59
2014	First official language - English	6	164
2014	First official language - French	10	59

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	56	127
2017	First official language - French	43	59
2014	First official language - English	47	164
2014	First official language - French	35	59

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	63	127
2017	First official language - French	54	59
2014	First official language - English	61	164
2014	First official language - French	74	59

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	59

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	127
2017	First official language - French	18	59
2014	First official language - English	11	164
2014	First official language - French	15	59

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	90	10	138
2017	First official language - French	87	13	61

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	15	14	19	3	3	38	7	54	11	1891
2017	First official language - French	13	19	18	3	3	37	6	58	10	806
2014	First official language - English	16	14	19	3	3	37	7	55	11	2066
2014	First official language - French	11	15	17	3	2	44	7	54	11	891

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	33	28	17	3	3	15	2	73	7	1890
2017	First official language - French	25	38	16	3	2	13	2	75	6	804
2014	First official language - English	30	29	17	3	3	17	1	72	6	2065
2014	First official language - French	20	35	18	3	2	21	2	70	6	890
2011	First official language - English	39	32	13	3	2	11	0	80	6	2320
2011	First official language - French	28	43	14	2	1	11	0	80	4	979

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	14	86	1894
2017	First official language - French	14	86	806
2014	First official language - English	12	88	2059
2014	First official language - French	10	90	891

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	80	20	265
2017	First official language - French	72	28	111
2014	First official language - English	78	22	254
2014	First official language - French	81	19	87

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	60	25	5	6	3	1	1	86	9	213
2017	First official language - French	42	44	12	1	1	0	0	86	3	79
2014	First official language - English	60	27	3	6	3	0	0	88	9	199
2014	First official language - French	37	47	5	7	3	1	0	85	10	71

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	50	7	6	3	2	4	84	9	1893
2017	First official language - French	19	49	15	8	1	2	6	74	9	807
2014	First official language - English	27	51	9	5	1	2	5	84	6	2066
2014	First official language - French	17	54	14	6	1	1	6	77	8	890
2011	First official language - English	25	53	9	6	2	1	4	82	8	2324
2011	First official language - French	20	51	14	7	2	1	5	75	10	977
2008	First official language - English	26	50	8	7	3	3	3	81	10	2212
2008	First official language - French	20	50	13	8	2	2	5	75	11	1023

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	11	22	20	7	4	28	7	51	18	1891
2017	First official language - French	8	23	20	7	4	27	10	50	18	806
2014	First official language - English	10	20	23	8	4	26	8	46	18	2065
2014	First official language - French	6	19	23	8	3	31	11	43	18	891
2011	First official language - English	10	22	27	7	4	24	5	46	16	2322
2011	First official language - French	7	24	22	7	4	27	10	49	17	977

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	39	27	11	4	2	12	5	79	7	1893
2017	First official language - French	31	38	10	3	2	9	7	82	5	806
2014	First official language - English	36	30	12	3	2	10	5	79	6	2067
2014	First official language - French	29	40	13	3	2	7	6	79	6	889
2011	First official language - English	36	29	14	4	2	11	5	77	7	2324
2011	First official language - French	34	38	10	3	2	9	5	83	6	977
2008	First official language - English	35	32	11	3	2	13	4	80	7	2211
2008	First official language - French	33	37	11	3	1	9	5	81	6	1023

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	28	14	5	3	16	5	72	10	1892
2017	First official language - French	24	38	14	3	2	13	6	76	7	807
2014	First official language - English	28	29	15	6	3	15	5	70	10	2067
2014	First official language - French	24	37	15	5	2	11	5	73	9	890
2011	First official language - English	27	30	16	5	4	14	4	69	11	2320
2011	First official language - French	25	39	13	4	2	12	5	77	8	977
2008	First official language - English	31	29	15	6	4	11	4	71	12	2210
2008	First official language - French	31	36	13	5	3	8	4	77	9	1023

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	57	24	8	6	4	1	0	82	10	1888
2017	First official language - French	52	31	9	4	3	1	0	83	8	805

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	58	22	10	4	4	2	0	82	8	1892
2017	First official language - French	52	29	9	5	4	1	0	82	9	807

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	42	15	10	5	5	0	69	15	1893
2017	First official language - French	20	44	19	8	4	4	0	67	13	805

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	21	38	15	14	9	3	0	61	24	1894
2017	First official language - French	16	45	17	14	6	1	0	62	20	804

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	27	28	19	11	12	0	2	56	24	1888
2017	First official language - French	23	22	24	13	14	0	3	46	29	803

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	27	25	16	11	0	1	47	27	1889
2017	First official language - French	17	26	28	17	12	0	1	43	29	805

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	30	20	12	7	1	2	60	20	1888
2017	First official language - French	19	28	26	17	9	0	1	48	26	801

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	22	25	17	15	1	2	41	33	1890
2017	First official language - French	16	23	23	22	14	1	2	40	37	804

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	26	14	8	5	1	7	72	13	1887
2017	First official language - French	38	24	16	8	4	0	10	68	13	803

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	29	22	12	7	0	0	58	20	1888
2017	First official language - French	32	28	22	11	6	0	1	61	17	803

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	31	22	11	6	1	1	60	17	1883
2017	First official language - French	26	31	21	14	4	0	2	59	19	803

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	32	22	13	7	1	1	58	20	1884
2017	First official language - French	21	30	25	14	7	1	2	52	22	803

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	29	22	11	7	1	1	59	18	1887
2017	First official language - French	25	32	23	14	5	1	1	58	19	804

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	30	34	19	9	5	1	1	65	15	1884
2017	First official language - French	30	31	20	12	6	0	2	62	18	802

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	57	23	12	4	2	0	1	81	6	1890
2017	First official language - French	61	21	10	4	2	0	3	84	6	808

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	72	12	6	4	3	1	2	87	7	1890
2017	First official language - French	71	13	6	3	4	1	3	87	7	807

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	55	29	9	3	2	0	1	85	6	1892
2017	First official language - French	56	26	9	5	2	0	2	84	8	808

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	58	19	11	6	5	1	1	78	11	1893
2017	First official language - French	61	19	8	6	5	0	2	81	11	806

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	56	15	4	1	1	0	22	91	3	1889
2017	First official language - French	57	14	4	2	1	0	21	91	4	804

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	72	15	4	1	1	0	7	93	2	1882
2017	First official language - French	72	13	4	2	1	0	8	92	3	804

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	66	15	7	4	5	1	3	84	9	1894
2017	First official language - French	68	14	6	3	3	0	5	86	7	808

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	50	30	12	3	2	1	3	83	4	1893
2017	First official language - French	55	27	11	4	1	0	2	84	5	806

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	13	32	36	13	6	0	0	45	19	1896
2017	First official language - French	11	29	40	15	4	0	0	40	20	808

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	7	20	38	25	10	0	0	35	27	1891
2017	First official language - French	6	18	37	25	15	0	0	39	24	804

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	26	19	8	8	6	1	35	65	1896
2017	First official language - French	34	24	20	10	9	3	1	35	65	808

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	19	1146
2017	First official language - French	15	505

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	36	1146
2017	First official language - French	35	505

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	19	1146
2017	First official language - French	19	505

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	33	1146
2017	First official language - French	33	505

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	First official language - English	5	1146
2017	First official language - French	9	505

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	44	1146
2017	First official language - French	47	505

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	First official language - English	5	51	19	8	4	13	1128
2017	First official language - French	6	52	19	8	5	11	499

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	24	15	17	19	3	8	42	40	1150
2017	First official language - French	9	22	18	20	18	2	11	36	44	508

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	4	13	11	20	43	3	7	19	69	1147
2017	First official language - French	2	10	14	23	43	1	8	13	72	508

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 107. What is your first official language?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.