2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	33	44	8	12	3	0	0	77	15	73
2017	IS-03	47	37	0	16	0	0	0	84	16	19
2017	IS-04	20	60	10	10	0	0	0	80	10	20
2017	IS-05	25	44	19	12	0	0	0	69	12	16
2017	IS-06	25	50	0	8	17	0	0	75	25	12
2014	IS	21	55	7	9	7	0	0	76	17	95
2014	IS-03	29	50	8	4	8	0	0	79	13	24
2014	IS-04	23	55	10	6	6	0	0	77	13	31
2014	IS-05	12	58	4	21	4	0	0	71	25	24
2014	IS-06	17	67	0	8	8	0	0	83	17	12
2011	IS	37	38	11	9	4	0	0	76	13	123
2011	IS-02	42	33	17	8	0	0	0	75	8	12
2011	IS-03	41	31	8	10	10	0	0	72	21	39
2011	IS-04	28	44	17	11	0	0	0	72	11	36
2011	IS-05	47	37	5	5	5	0	0	84	11	19
2011	IS-06	36	43	14	7	0	0	0	79	7	14
2008	IS	29	45	8	13	4	1	1	75	17	111
2008	IS-03	25	29	17	13	8	4	4	59	23	24
2008	IS-04	31	50	3	14	3	0	0	81	17	36
2008	IS-05	52	33	10	5	0	0	0	86	5	21
2008	IS-06	23	54	15	8	0	0	0	77	8	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	33	15	16	9	60	26	74
2017	IS-03	16	42	11	21	10	58	31	19
2017	IS-04	24	34	18	14	10	58	24	21
2017	IS-05	44	25	12	12	6	69	19	16
2017	IS-06	33	17	17	17	17	50	33	12

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	35	12	4	1	82	5	74
2017	IS-03	47	31	16	5	0	79	5	19
2017	IS-04	48	28	19	0	5	76	5	21
2017	IS-05	44	50	6	0	0	94	0	16
2017	IS-06	42	33	8	17	0	75	17	12
2014	IS	58	29	6	4	2	87	6	95
2014	IS-03	58	29	4	4	4	88	8	24
2014	IS-04	71	29	0	0	0	100	0	31
2014	IS-05	42	37	8	8	4	79	12	24
2014	IS-06	67	17	8	8	0	83	8	12
2011	IS	50	35	9	3	3	85	6	124
2011	IS-02	42	33	17	8	0	75	8	12
2011	IS-03	49	33	8	3	8	82	10	39
2011	IS-04	49	38	8	5	0	86	5	37
2011	IS-05	58	26	11	0	5	84	5	19
2011	IS-06	43	50	7	0	0	93	0	14

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	39	14	9	4	0	73	14	74
2017	IS-03	26	42	21	10	0	0	68	10	19
2017	IS-04	29	42	14	10	5	0	71	14	21
2017	IS-05	38	44	0	12	6	0	81	19	16
2017	IS-06	33	42	8	8	8	0	75	17	12
2014	IS	35	45	11	6	3	0	80	9	95
2014	IS-03	50	38	8	0	4	0	88	4	24
2014	IS-04	35	48	10	6	0	0	84	6	31
2014	IS-05	25	46	17	8	4	0	71	12	24
2014	IS-06	25	58	8	8	0	0	83	8	12
2011	IS	44	41	4	6	3	1	86	10	124
2011	IS-02	50	33	0	8	0	8	91	9	12
2011	IS-03	44	38	0	8	10	0	82	18	39
2011	IS-04	35	51	8	5	0	0	86	5	37
2011	IS-05	58	26	5	11	0	0	84	11	19
2011	IS-06	50	43	7	0	0	0	93	0	14
2008	IS	34	47	6	11	1	1	82	12	111
2008	IS-03	25	46	13	13	0	4	74	13	24
2008	IS-04	33	44	6	14	3	0	78	17	36
2008	IS-05	62	33	0	5	0	0	95	5	21
2008	IS-06	15	77	8	0	0	0	92	0	13

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	50	14	12	4	1	70	16	74
2017	IS-03	16	58	16	10	0	0	74	10	19
2017	IS-04	18	48	15	14	5	0	66	19	21
2017	IS-05	25	50	12	12	0	0	75	12	16
2017	IS-06	17	33	17	8	17	8	55	27	12
2014	IS	32	29	20	17	2	0	61	19	95
2014	IS-03	33	46	8	8	4	0	79	13	24
2014	IS-04	42	23	23	10	3	0	65	13	31
2014	IS-05	17	25	29	29	0	0	42	29	24
2014	IS-06	33	33	17	17	0	0	67	17	12
2011	IS	40	36	16	2	4	2	77	7	124
2011	IS-02	25	33	25	0	8	8	64	9	12
2011	IS-03	44	23	13	8	10	3	68	18	39
2011	IS-04	43	41	16	0	0	0	84	0	37
2011	IS-05	32	58	11	0	0	0	89	0	19
2011	IS-06	36	36	29	0	0	0	71	0	14

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	21	52	7	15	4	1	74	19	74
2017	IS-03	16	63	5	16	0	0	79	16	19
2017	IS-04	23	48	10	15	5	0	71	20	21
2017	IS-05	25	56	6	12	0	0	81	12	16
2017	IS-06	25	25	8	17	17	8	55	36	12
2014	IS	31	32	24	11	3	0	62	14	95
2014	IS-03	33	46	13	0	8	0	79	8	24
2014	IS-04	32	32	26	6	3	0	65	10	31
2014	IS-05	25	21	33	21	0	0	46	21	24
2014	IS-06	33	33	25	8	0	0	67	8	12
2011	IS	37	43	12	3	4	1	80	7	123
2011	IS-02	18	55	9	0	9	9	80	10	11
2011	IS-03	41	36	8	5	10	0	77	15	39
2011	IS-04	35	43	22	0	0	0	78	0	37
2011	IS-05	42	42	11	5	0	0	84	5	19
2011	IS-06	29	57	7	7	0	0	86	7	14
2008	IS	37	40	15	7	1	0	77	8	111
2008	IS-03	38	50	8	4	0	0	88	4	24
2008	IS-04	36	36	14	11	3	0	72	14	36
2008	IS-05	43	38	14	5	0	0	81	5	21
2008	IS-06	23	54	23	0	0	0	77	0	13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	39	12	12	9	1	3	65	23	74
2017	IS-03	26	47	16	6	5	0	0	73	11	19
2017	IS-04	19	37	15	24	5	0	0	57	29	21
2017	IS-05	25	44	13	0	12	0	6	73	13	16
2017	IS-06	25	25	8	17	17	0	8	55	36	12
2014	IS	28	19	22	15	12	4	0	49	27	95
2014	IS-03	25	33	17	17	8	0	0	58	25	24
2014	IS-04	32	16	19	13	13	6	0	52	28	31
2014	IS-05	25	17	25	12	17	4	0	43	30	24
2014	IS-06	33	8	33	17	0	8	0	45	18	12
2011	IS	34	29	17	13	3	4	0	66	17	124
2011	IS-02	17	42	17	25	0	0	0	58	25	12
2011	IS-03	38	26	15	8	10	3	0	66	18	39
2011	IS-04	38	19	16	19	0	8	0	62	21	37
2011	IS-05	37	32	11	16	0	5	0	72	17	19
2011	IS-06	14	50	36	0	0	0	0	64	0	14
2008	IS	24	27	23	14	6	5	0	54	22	111
2008	IS-03	21	38	17	8	8	8	0	64	18	24
2008	IS-04	28	28	17	14	11	3	0	57	26	36
2008	IS-05	33	24	24	19	0	0	0	57	19	21
2008	IS-06	8	31	38	15	8	0	0	38	23	13

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	34	20	5	1	1	0	73	7	74
2017	IS-03	21	42	27	10	0	0	0	63	10	19
2017	IS-04	38	42	14	0	0	5	0	85	0	21
2017	IS-05	56	19	19	6	0	0	0	75	6	16
2017	IS-06	33	17	33	8	8	0	0	50	17	12
2014	IS	35	33	16	6	4	6	0	72	11	95
2014	IS-03	33	50	13	4	0	0	0	83	4	24
2014	IS-04	35	35	13	3	0	13	0	81	4	31
2014	IS-05	33	29	12	12	12	0	0	63	25	24
2014	IS-06	33	9	33	8	0	17	0	50	10	12
2011	IS	41	33	11	7	5	2	1	76	13	123
2011	IS-02	67	17	8	8	0	0	0	83	8	12
2011	IS-03	31	31	10	13	10	5	0	65	24	39
2011	IS-04	49	35	14	0	3	0	0	84	3	37
2011	IS-05	37	42	16	5	0	0	0	79	5	19
2011	IS-06	15	46	0	15	8	8	8	73	27	13
2008	IS	57	23	5	5	5	3	2	84	10	111
2008	IS-03	46	42	8	4	0	0	0	88	4	24
2008	IS-04	53	17	6	3	11	6	6	78	16	36
2008	IS-05	71	24	0	5	0	0	0	95	5	21
2008	IS-06	38	23	8	23	0	8	0	67	25	13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	32	14	12	3	1	0	71	15	74
2017	IS-03	26	37	21	16	0	0	0	63	16	19
2017	IS-04	29	37	19	15	0	0	0	66	15	21
2017	IS-05	63	19	6	6	0	6	0	87	7	16
2017	IS-06	42	25	8	8	17	0	0	67	25	12
2014	IS	34	38	9	9	6	3	0	74	16	95
2014	IS-03	38	38	8	8	8	0	0	75	17	24
2014	IS-04	42	42	6	6	0	3	0	87	7	31
2014	IS-05	25	33	12	17	12	0	0	58	29	24
2014	IS-06	17	50	8	8	0	17	0	80	10	12
2011	IS	38	31	14	12	5	0	1	69	17	124
2011	IS-02	58	17	8	8	8	0	0	75	17	12
2011	IS-03	28	33	15	13	10	0	0	62	23	39
2011	IS-04	43	30	16	8	3	0	0	73	11	37
2011	IS-05	42	32	16	11	0	0	0	74	11	19
2011	IS-06	29	36	7	21	0	0	7	69	23	14
2008	IS	50	32	6	5	5	1	2	84	9	111
2008	IS-03	38	42	13	8	0	0	0	79	8	24
2008	IS-04	42	31	6	3	11	3	6	79	15	36
2008	IS-05	67	29	0	5	0	0	0	95	5	21
2008	IS-06	38	38	15	8	0	0	0	77	8	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	34	14	7	3	77	9	74
2017	IS-03	26	47	21	5	0	73	5	19
2017	IS-04	38	38	10	14	0	76	14	21
2017	IS-05	75	6	12	0	6	81	6	16
2017	IS-06	33	33	17	8	8	67	17	12
2014	IS	41	32	12	11	5	73	16	95
2014	IS-03	42	29	4	17	8	71	25	24
2014	IS-04	58	23	13	6	0	81	6	31
2014	IS-05	29	33	12	12	12	63	25	24
2014	IS-06	17	67	17	0	0	83	0	12

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	18	43	11	16	7	4	1	64	24	74
2017	IS-03	21	42	6	16	5	10	0	70	23	19
2017	IS-04	24	42	10	20	0	5	0	69	20	21
2017	IS-05	12	56	12	12	0	0	7	73	13	16
2017	IS-06	8	33	8	17	33	0	0	42	50	12
2014	IS	12	33	21	16	6	13	0	51	25	95
2014	IS-03	17	54	8	8	4	8	0	77	14	24
2014	IS-04	16	23	29	3	6	23	0	50	13	31
2014	IS-05	8	29	21	29	4	8	0	41	36	24
2014	IS-06	0	25	25	33	8	8	0	27	45	12
2011	IS	17	35	23	10	6	9	1	58	17	124
2011	IS-02	25	33	25	0	8	8	0	64	9	12
2011	IS-03	15	36	21	10	5	10	3	59	18	39
2011	IS-04	14	43	19	8	3	14	0	66	13	37
2011	IS-05	21	32	37	5	5	0	0	53	11	19
2011	IS-06	14	14	21	29	14	7	0	31	46	14

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	31	23	19	8	3	48	28	74
2017	IS-03	21	26	27	16	5	5	50	22	19
2017	IS-04	14	33	24	29	0	0	47	29	21
2017	IS-05	12	56	12	12	0	6	73	13	16
2017	IS-06	17	8	17	17	42	0	25	58	12
2014	IS	9	35	27	19	6	3	46	26	95
2014	IS-03	13	38	33	8	8	0	50	17	24
2014	IS-04	13	32	29	13	6	6	48	21	31
2014	IS-05	4	33	29	25	4	4	39	30	24
2014	IS-06	8	42	8	42	0	0	50	42	12
2011	IS	16	40	17	14	10	3	58	24	124
2011	IS-02	33	17	8	17	8	17	60	30	12
2011	IS-03	15	33	15	15	18	3	50	34	39
2011	IS-04	11	51	22	14	0	3	64	14	37
2011	IS-05	16	47	16	11	11	0	63	21	19
2011	IS-06	21	29	21	14	14	0	50	29	14
2008	IS	21	42	15	16	4	2	64	20	111
2008	IS-03	21	58	13	8	0	0	79	8	24
2008	IS-04	17	42	17	17	8	0	58	25	36
2008	IS-05	29	29	10	29	0	5	60	30	21
2008	IS-06	23	38	23	8	8	0	62	15	13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	33	18	23	7	5	49	32	73
2017	IS-03	16	42	16	10	10	5	61	22	19
2017	IS-04	14	28	14	29	5	10	47	37	21
2017	IS-05	7	40	27	20	0	7	50	21	15
2017	IS-06	17	17	8	42	17	0	33	58	12
2014	IS	3	34	28	21	7	6	39	30	95
2014	IS-03	8	38	33	8	8	4	48	17	24
2014	IS-04	0	45	26	10	10	10	50	21	31
2014	IS-05	4	17	29	37	8	4	22	48	24
2014	IS-06	0	33	25	33	0	8	37	36	12
2011	IS	7	37	19	23	6	7	48	31	124
2011	IS-02	8	42	17	17	0	17	60	20	12
2011	IS-03	3	33	18	23	15	8	39	42	39
2011	IS-04	3	41	24	22	3	8	47	26	37
2011	IS-05	16	42	16	26	0	0	58	26	19
2011	IS-06	21	14	21	29	7	7	38	38	14
2008	IS	12	36	23	20	5	5	50	26	111
2008	IS-03	13	54	17	13	0	4	70	13	24
2008	IS-04	8	31	31	14	11	6	41	26	36
2008	IS-05	19	29	19	33	0	0	48	33	21
2008	IS-06	8	38	15	31	8	0	46	38	13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	27	24	15	11	8	46	28	74
2017	IS-03	21	16	32	10	10	10	41	23	19
2017	IS-04	14	19	24	24	13	5	35	40	21
2017	IS-05	0	63	12	19	0	6	67	20	16
2017	IS-06	25	17	25	0	25	8	45	27	12
2014	IS	12	29	18	24	14	3	42	39	95
2014	IS-03	13	33	21	21	13	0	46	33	24
2014	IS-04	13	35	16	13	13	10	54	29	31
2014	IS-05	8	21	13	33	25	0	29	58	24
2014	IS-06	17	25	17	42	0	0	42	42	12
2011	IS	15	39	16	17	6	8	58	25	124
2011	IS-02	0	42	17	25	0	17	50	30	12
2011	IS-03	18	28	13	13	15	13	53	32	39
2011	IS-04	11	57	22	5	0	5	71	6	37
2011	IS-05	16	37	16	21	5	5	56	28	19
2011	IS-06	29	14	14	43	0	0	43	43	14
2008	IS	15	33	18	19	7	7	52	28	111
2008	IS-03	8	54	21	13	4	0	63	17	24
2008	IS-04	11	36	14	17	14	8	52	33	36
2008	IS-05	19	24	24	24	5	5	45	30	21
2008	IS-06	31	15	15	23	8	8	50	33	13

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	9	28	27	23	11	1	38	34	74
2017	IS-03	10	37	21	27	5	0	47	32	19
2017	IS-04	5	24	33	24	14	0	29	38	21
2017	IS-05	12	31	31	19	6	0	44	25	16
2017	IS-06	17	25	25	17	17	0	42	33	12
2014	IS	11	34	14	25	15	2	45	41	95
2014	IS-03	8	38	17	21	17	0	46	38	24
2014	IS-04	13	32	16	23	10	6	48	34	31
2014	IS-05	8	25	12	33	21	0	33	54	24
2014	IS-06	17	42	8	25	8	0	58	33	12
2011	IS	6	35	20	23	10	5	44	35	124
2011	IS-02	8	42	33	8	8	0	50	17	12
2011	IS-03	5	28	15	28	18	5	35	49	39
2011	IS-04	3	35	27	19	8	8	41	29	37
2011	IS-05	5	53	5	26	5	5	61	33	19
2011	IS-06	21	21	29	21	7	0	43	29	14
2008	IS	15	38	10	27	7	2	55	35	110
2008	IS-03	17	35	9	35	0	4	55	36	23
2008	IS-04	8	39	17	25	11	0	47	36	36
2008	IS-05	24	38	10	19	10	0	62	29	21
2008	IS-06	8	46	0	38	8	0	54	46	13

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	43	14	15	8	1	0	63	23	74
2017	IS-03	16	26	21	27	10	0	0	42	37	19
2017	IS-04	19	52	10	10	10	0	0	71	19	21
2017	IS-05	19	50	19	12	0	0	0	69	12	16
2017	IS-06	33	33	0	17	17	0	0	67	33	12
2014	IS	15	45	9	19	12	0	0	60	31	95
2014	IS-03	21	25	17	33	4	0	0	46	38	24
2014	IS-04	16	61	3	3	16	0	0	77	19	31
2014	IS-05	8	50	4	25	12	0	0	58	37	24
2014	IS-06	17	33	25	17	8	0	0	50	25	12
2011	IS	29	43	10	12	5	0	1	72	17	124
2011	IS-02	25	75	0	0	0	0	0	100	0	12
2011	IS-03	21	44	8	21	5	0	3	66	26	39
2011	IS-04	38	30	14	14	5	0	0	68	19	37
2011	IS-05	32	37	16	5	11	0	0	68	16	19
2011	IS-06	21	64	7	7	0	0	0	86	7	14

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	35	12	20	5	62	26	74
2017	IS-03	37	21	16	21	5	58	27	19
2017	IS-04	19	52	10	15	5	71	20	21
2017	IS-05	19	44	6	25	6	63	31	16
2017	IS-06	25	25	17	25	8	50	33	12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	5	16	23	19	11	20	5	29	40	74
2017	IS-03	5	21	21	16	10	21	5	36	36	19
2017	IS-04	5	10	20	24	14	19	9	20	53	21
2017	IS-05	0	25	12	19	6	31	6	40	40	16
2017	IS-06	8	8	42	17	17	8	0	18	36	12
2014	IS	11	18	20	20	19	7	5	33	45	95
2014	IS-03	8	33	13	17	21	4	4	45	41	24
2014	IS-04	10	13	26	16	13	13	10	29	38	31
2014	IS-05	4	12	21	38	21	4	0	17	61	24
2014	IS-06	17	17	25	0	25	8	8	40	30	12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	32	22	3	5	0	0	70	8	74
2017	IS-03	31	31	27	5	5	0	0	63	10	19
2017	IS-04	37	43	15	5	0	0	0	80	5	21
2017	IS-05	44	31	19	0	6	0	0	75	6	16
2017	IS-06	25	33	25	0	17	0	0	58	17	12
2014	IS	31	38	17	8	5	0	1	69	14	95
2014	IS-03	25	38	21	4	8	0	4	65	13	24
2014	IS-04	35	42	16	6	0	0	0	77	6	31
2014	IS-05	29	29	17	12	12	0	0	58	25	24
2014	IS-06	25	58	8	8	0	0	0	83	8	12
2011	IS	38	37	11	5	7	1	2	78	12	123
2011	IS-02	58	17	17	0	8	0	0	75	8	12
2011	IS-03	26	44	3	10	13	3	3	73	24	39
2011	IS-04	46	32	19	0	3	0	0	78	3	37
2011	IS-05	42	37	11	5	5	0	0	79	11	19
2011	IS-06	23	54	8	8	0	0	8	83	8	13
2008	IS	47	34	8	7	2	1	1	83	9	111
2008	IS-03	33	50	8	8	0	0	0	83	8	24
2008	IS-04	42	31	11	6	6	3	3	76	12	36
2008	IS-05	57	38	0	5	0	0	0	95	5	21
2008	IS-06	31	38	15	15	0	0	0	69	15	13

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	27	33	0	20	0	0	47	20	15
2014	IS	14	36	17	11	14	3	6	55	27	36
2014	IS-04	10	40	20	0	20	0	10	56	22	10
2014	IS-05	8	39	23	8	15	0	8	50	25	13
2014	IS-06	25	33	8	25	0	8	0	64	27	12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	32	14	16	3	3	1	66	20	74
2017	IS-03	31	21	16	27	0	5	0	55	28	19
2017	IS-04	23	43	10	14	0	5	5	73	16	21
2017	IS-05	38	31	19	12	0	0	0	69	12	16
2017	IS-06	25	25	17	17	17	0	0	50	33	12
2014	IS	32	35	11	17	3	3	0	68	21	95
2014	IS-03	42	29	8	17	4	0	0	71	21	24
2014	IS-04	26	48	6	10	6	3	0	77	17	31
2014	IS-05	21	29	17	29	0	4	0	52	31	24
2014	IS-06	42	33	8	8	0	8	0	82	9	12
2011	IS	33	31	16	12	6	1	0	65	19	124
2011	IS-02	25	42	25	8	0	0	0	67	8	12
2011	IS-03	36	23	13	13	13	3	0	61	26	39
2011	IS-04	30	35	14	16	5	0	0	65	22	37
2011	IS-05	37	32	21	5	5	0	0	68	11	19
2011	IS-06	36	29	21	14	0	0	0	64	14	14
2008	IS	40	39	8	10	0	2	1	81	10	110
2008	IS-03	39	30	9	13	0	9	0	76	14	23
2008	IS-04	31	47	8	11	0	0	3	80	11	36
2008	IS-05	57	29	5	10	0	0	0	86	10	21
2008	IS-06	38	46	8	8	0	0	0	85	8	13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	32	11	18	8	8	3	58	29	73
2017	IS-03	16	37	16	10	5	10	5	62	19	19
2017	IS-04	29	20	10	20	5	10	5	58	30	20
2017	IS-05	19	37	19	12	6	6	0	60	20	16
2017	IS-06	17	42	0	25	17	0	0	58	42	12
2014	IS	26	27	11	17	12	7	0	58	31	95
2014	IS-03	25	33	25	13	4	0	0	58	17	24
2014	IS-04	26	29	10	6	13	16	0	65	23	31
2014	IS-05	17	25	4	42	8	4	0	43	52	24
2014	IS-06	42	25	0	8	17	8	0	73	27	12
2011	IS	35	23	14	11	7	7	3	64	21	124
2011	IS-02	17	17	17	8	8	17	17	50	25	12
2011	IS-03	28	15	13	13	15	13	3	52	33	39
2011	IS-04	43	24	14	11	3	3	3	71	14	37
2011	IS-05	37	37	16	5	5	0	0	74	11	19
2011	IS-06	36	29	14	21	0	0	0	64	21	14
2008	IS	39	31	9	9	3	8	1	77	13	109
2008	IS-03	35	39	0	9	0	17	0	89	11	23
2008	IS-04	31	33	11	11	3	8	3	72	16	36
2008	IS-05	55	35	5	5	0	0	0	90	5	20
2008	IS-06	46	23	15	15	0	0	0	69	15	13

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	43	14	14	1	1	71	15	74
2017	IS-03	26	31	10	32	0	0	58	32	19
2017	IS-04	34	42	10	10	0	5	80	10	21
2017	IS-05	0	75	25	0	0	0	75	0	16
2017	IS-06	50	17	17	8	8	0	67	17	12
2014	IS	28	37	12	15	8	0	65	23	95
2014	IS-03	17	58	13	8	4	0	75	13	24
2014	IS-04	45	32	6	10	6	0	77	16	31
2014	IS-05	17	29	12	29	13	0	46	42	24
2014	IS-06	25	33	25	17	0	0	58	17	12
2011	IS	32	36	17	10	4	0	69	15	124
2011	IS-02	17	50	8	17	8	0	67	25	12
2011	IS-03	33	23	23	13	8	0	56	21	39
2011	IS-04	35	41	14	8	3	0	76	11	37
2011	IS-05	37	42	16	5	0	0	79	5	19
2011	IS-06	21	43	21	14	0	0	64	14	14
2008	IS	35	40	17	5	2	1	75	7	111
2008	IS-03	21	46	29	4	0	0	67	4	24
2008	IS-04	39	44	8	3	3	3	86	6	36
2008	IS-05	43	33	19	0	5	0	76	5	21
2008	IS-06	38	15	23	23	0	0	54	23	13

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	50	32	10	8	0	0	82	8	74
2017	IS-03	58	21	10	11	0	0	79	11	19
2017	IS-04	48	42	5	5	0	0	90	5	21
2017	IS-05	50	37	6	6	0	0	88	6	16
2017	IS-06	33	33	17	17	0	0	67	17	12
2014	IS	42	42	7	4	3	1	85	7	95
2014	IS-03	42	42	8	4	4	0	83	8	24
2014	IS-04	58	32	6	3	0	0	90	3	31
2014	IS-05	29	58	4	4	4	0	87	8	24
2014	IS-06	33	50	0	8	8	0	83	17	12
2011	IS	47	33	5	11	4	0	80	15	123
2011	IS-02	33	50	0	17	0	0	83	17	12
2011	IS-03	44	31	5	10	10	0	74	21	39
2011	IS-04	46	30	11	14	0	0	76	14	37
2011	IS-05	56	33	0	11	0	0	89	11	18
2011	IS-06	64	29	0	0	7	0	93	7	14
2008	IS	42	36	5	15	0	1	79	15	111
2008	IS-03	38	29	8	21	0	4	70	22	24
2008	IS-04	42	39	6	14	0	0	81	14	36
2008	IS-05	57	33	0	10	0	0	90	10	21
2008	IS-06	54	38	8	0	0	0	92	0	13

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	64	31	1	4	0	95	4	74
2017	IS-03	63	32	0	5	0	95	5	19
2017	IS-04	58	42	0	0	0	100	0	21
2017	IS-05	69	25	0	6	0	94	6	16
2017	IS-06	67	33	0	0	0	100	0	12
2014	IS	48	41	1	5	4	89	9	95
2014	IS-03	54	38	0	4	4	92	8	24
2014	IS-04	61	35	0	0	3	97	3	31
2014	IS-05	37	46	4	4	8	83	12	24
2014	IS-06	33	58	0	8	0	92	8	12
2011	IS	56	35	2	6	1	91	7	124
2011	IS-02	42	42	0	17	0	83	17	12
2011	IS-03	62	28	3	5	3	90	8	39
2011	IS-04	54	41	3	3	0	95	3	37
2011	IS-05	58	32	0	11	0	89	11	19
2011	IS-06	57	36	0	7	0	93	7	14
2008	IS	42	44	6	7	0	86	7	111
2008	IS-03	29	46	8	17	0	75	17	24
2008	IS-04	50	44	3	3	0	94	3	36
2008	IS-05	62	29	5	5	0	90	5	21
2008	IS-06	46	54	0	0	0	100	0	13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	29	29	12	7	3	0	50	19	74
2017	IS-03	27	26	26	16	0	5	0	56	17	19
2017	IS-04	24	34	23	10	10	0	0	58	19	21
2017	IS-05	12	25	50	12	0	0	0	38	12	16
2017	IS-06	17	33	25	8	17	0	0	50	25	12
2014	IS	14	25	21	25	15	0	0	39	40	95
2014	IS-03	8	42	13	25	13	0	0	50	38	24
2014	IS-04	19	16	29	23	13	0	0	35	35	31
2014	IS-05	4	29	17	29	21	0	0	33	50	24
2014	IS-06	25	8	33	17	17	0	0	33	33	12
2011	IS	26	34	17	15	6	1	1	61	22	124
2011	IS-02	17	25	8	42	0	0	8	45	45	12
2011	IS-03	26	28	13	18	13	3	0	55	32	39
2011	IS-04	27	38	22	11	3	0	0	65	14	37
2011	IS-05	21	47	21	5	5	0	0	68	11	19
2011	IS-06	36	29	14	14	7	0	0	64	21	14
2008	IS	32	39	16	8	4	2	0	72	12	111
2008	IS-03	25	29	33	8	0	4	0	57	9	24
2008	IS-04	25	47	14	8	6	0	0	72	14	36
2008	IS-05	48	38	5	5	5	0	0	86	10	21
2008	IS-06	31	46	8	8	8	0	0	77	15	13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	34	11	19	16	1	3	52	36	74
2017	IS-03	5	42	5	16	21	5	5	53	41	19
2017	IS-04	24	24	5	23	24	0	0	48	47	21
2017	IS-05	19	38	25	12	0	0	6	60	13	16
2017	IS-06	17	33	17	17	17	0	0	50	33	12
2014	IS	8	26	11	25	26	2	1	36	53	95
2014	IS-03	4	21	13	33	29	0	0	25	63	24
2014	IS-04	13	23	6	26	29	0	3	37	57	31
2014	IS-05	0	33	13	17	29	8	0	36	50	24
2014	IS-06	25	33	8	33	0	0	0	58	33	12
2011	IS	10	25	15	26	19	4	2	37	48	124
2011	IS-02	17	8	0	50	17	8	0	27	73	12
2011	IS-03	3	26	10	26	28	5	3	31	58	39
2011	IS-04	5	19	22	32	16	3	3	26	51	37
2011	IS-05	16	47	16	11	11	0	0	63	21	19
2011	IS-06	21	29	14	7	21	7	0	54	31	14
2008	IS	21	30	9	20	15	4	1	53	37	110
2008	IS-03	17	42	13	13	13	4	0	61	26	24
2008	IS-04	25	19	3	25	19	6	3	48	48	36
2008	IS-05	14	38	19	10	14	5	0	55	25	21
2008	IS-06	33	17	8	25	17	0	0	50	42	12

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	18	44	12	19	7	0	62	26	74
2017	IS-03	5	58	11	21	5	0	63	26	19
2017	IS-04	19	42	14	14	10	0	62	24	21
2017	IS-05	25	37	12	19	6	0	63	25	16
2017	IS-06	17	42	17	17	8	0	58	25	12
2014	IS	17	41	15	21	6	0	58	27	95
2014	IS-03	29	38	17	8	8	0	67	17	24
2014	IS-04	13	42	19	19	6	0	55	26	31
2014	IS-05	12	33	13	37	4	0	46	42	24
2014	IS-06	17	58	0	17	8	0	75	25	12
2011	IS	27	42	11	11	9	1	69	20	122
2011	IS-02	27	27	27	9	9	0	55	18	11
2011	IS-03	21	45	8	11	13	3	68	24	38
2011	IS-04	30	43	11	14	3	0	73	16	37
2011	IS-05	32	42	5	5	16	0	74	21	19
2011	IS-06	29	43	7	14	7	0	71	21	14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	38	15	14	3	69	16	74
2017	IS-03	26	31	21	21	0	58	21	19
2017	IS-04	29	33	19	14	5	62	19	21
2017	IS-05	44	44	6	6	0	88	6	16
2017	IS-06	17	58	8	8	8	75	17	12
2014	IS	24	37	21	14	4	61	18	95
2014	IS-03	33	38	17	4	8	71	13	24
2014	IS-04	23	48	23	6	0	71	6	31
2014	IS-05	17	25	21	33	4	42	37	24
2014	IS-06	33	25	17	17	8	58	25	12

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	54	10	10	7	0	0	74	16	74
2017	IS-03	16	58	0	27	0	0	0	73	27	19
2017	IS-04	14	52	24	5	5	0	0	66	10	21
2017	IS-05	19	63	6	0	12	0	0	81	12	16
2017	IS-06	33	33	8	8	17	0	0	67	25	12
2014	IS	27	42	15	7	8	0	0	69	16	95
2014	IS-03	33	50	4	4	8	0	0	83	13	24
2014	IS-04	23	48	16	6	6	0	0	71	13	31
2014	IS-05	25	29	17	13	17	0	0	54	29	24
2014	IS-06	33	42	25	0	0	0	0	75	0	12
2011	IS	39	36	12	8	3	1	1	76	11	124
2011	IS-02	42	17	25	17	0	0	0	58	17	12
2011	IS-03	44	31	8	5	10	0	3	76	16	39
2011	IS-04	35	41	11	11	0	3	0	78	11	37
2011	IS-05	37	42	16	5	0	0	0	79	5	19
2011	IS-06	29	50	14	7	0	0	0	79	7	14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	21	43	17	11	6	3	66	17	72
2017	IS-03	16	37	21	16	5	5	55	23	19
2017	IS-04	30	25	20	15	5	5	58	21	20
2017	IS-05	25	63	12	0	0	0	88	0	16
2017	IS-06	9	64	9	9	9	0	73	18	11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	40	9	4	7	1	3	79	11	74
2017	IS-03	31	47	0	11	0	0	10	88	12	19
2017	IS-04	43	52	5	0	0	0	0	95	0	21
2017	IS-05	31	38	19	0	12	0	0	69	12	16
2017	IS-06	33	17	17	8	25	0	0	50	33	12
2014	IS	36	31	9	18	5	1	0	67	23	95
2014	IS-03	42	38	8	8	4	0	0	79	13	24
2014	IS-04	42	39	6	13	0	0	0	81	13	31
2014	IS-05	29	21	4	33	8	4	0	52	44	24
2014	IS-06	25	17	25	25	8	0	0	42	33	12
2011	IS	35	36	12	10	6	0	1	72	15	124
2011	IS-02	50	33	17	0	0	0	0	83	0	12
2011	IS-03	23	49	13	5	8	0	3	74	13	39
2011	IS-04	46	27	16	8	3	0	0	73	11	37
2011	IS-05	21	47	5	16	11	0	0	68	26	19
2011	IS-06	43	14	7	29	7	0	0	57	36	14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	30	8	11	4	1	4	76	16	74
2017	IS-03	48	16	0	21	0	0	16	75	25	19
2017	IS-04	42	34	10	10	5	0	0	76	14	21
2017	IS-05	44	31	12	6	6	0	0	75	12	16
2017	IS-06	33	42	17	8	0	0	0	75	8	12
2014	IS	36	29	18	9	3	1	3	68	13	95
2014	IS-03	33	29	25	4	8	0	0	63	13	24
2014	IS-04	32	26	19	6	3	3	10	67	11	31
2014	IS-05	37	42	8	12	0	0	0	79	12	24
2014	IS-06	50	17	17	17	0	0	0	67	17	12
2011	IS	42	23	9	8	6	1	10	74	16	124
2011	IS-02	33	25	8	8	0	0	25	78	11	12
2011	IS-03	28	23	13	5	15	3	13	61	24	39
2011	IS-04	51	30	3	5	3	0	8	88	9	37
2011	IS-05	68	16	5	5	5	0	0	84	11	19
2011	IS-06	29	21	21	21	0	0	7	54	23	14
2008	IS	36	27	12	14	5	1	5	67	20	111
2008	IS-03	29	21	21	8	13	0	8	55	23	24
2008	IS-04	39	25	14	17	6	0	0	64	22	36
2008	IS-05	48	19	10	14	0	0	10	74	16	21
2008	IS-06	23	46	0	31	0	0	0	69	31	13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	45	14	11	1	74	12	74
2017	IS-03	42	31	5	21	0	73	21	19
2017	IS-04	47	39	14	0	0	86	0	21
2017	IS-05	12	56	19	12	0	69	12	16
2017	IS-06	0	50	25	17	8	50	25	12
2014	IS	39	40	15	4	2	79	6	95
2014	IS-03	54	33	8	4	0	88	4	24
2014	IS-04	42	48	6	3	0	90	3	31
2014	IS-05	29	29	33	4	4	58	8	24
2014	IS-06	33	42	17	8	0	75	8	12
2011	IS	35	41	18	4	2	76	6	124
2011	IS-02	50	42	8	0	0	92	0	12
2011	IS-03	38	38	10	8	5	77	13	39
2011	IS-04	32	46	22	0	0	78	0	37
2011	IS-05	21	42	26	11	0	63	11	19
2011	IS-06	29	43	21	0	7	71	7	14
2008	IS	23	41	22	9	5	64	14	111
2008	IS-03	17	63	17	0	4	79	4	24
2008	IS-04	28	47	17	6	3	75	8	36
2008	IS-05	29	29	24	5	14	57	19	21
2008	IS-06	0	8	38	46	8	8	54	13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	38	4	1	3	5	1	91	4	74
2017	IS-03	26	63	0	6	5	0	0	89	11	19
2017	IS-04	72	23	5	0	0	0	0	95	0	21
2017	IS-05	69	25	0	0	0	6	0	100	0	16
2017	IS-06	8	50	8	0	8	17	8	78	11	12
2014	IS	43	25	15	9	2	3	2	72	12	95
2014	IS-03	50	33	4	13	0	0	0	83	13	24
2014	IS-04	52	16	13	10	6	0	3	70	17	31
2014	IS-05	37	33	21	4	0	4	0	74	4	24
2014	IS-06	17	17	33	17	0	17	0	40	20	12
2011	IS	31	31	10	10	8	7	2	69	20	124
2011	IS-02	33	25	17	0	0	17	8	78	0	12
2011	IS-03	31	28	13	8	15	5	0	62	24	39
2011	IS-04	38	35	0	11	5	11	0	82	18	37
2011	IS-05	16	42	21	11	5	0	5	61	17	19
2011	IS-06	29	14	14	21	7	7	7	50	33	14

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	IS	35	30	35	74
2017	IS-03	27	37	37	19
2017	IS-04	37	19	43	21
2017	IS-05	31	37	31	16
2017	IS-06	58	17	25	12
2014	IS	33	31	37	95
2014	IS-03	33	25	42	24
2014	IS-04	16	35	48	31
2014	IS-05	42	29	29	24
2014	IS-06	50	33	17	12
2011	IS	20	40	40	124
2011	IS-02	58	25	17	12
2011	IS-03	15	49	36	39
2011	IS-04	22	46	32	37
2011	IS-05	11	26	63	19
2011	IS-06	14	29	57	14

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	IS	19	31	43	0	4	3	26
2014	IS	6	10	61	10	9999	13	31
2014	IS-05	0	10	60	10	9999	20	10
2011	IS	12	20	48	8	9999	12	25

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	35	13	9	3	1	0	74	12	74
2017	IS-03	37	32	21	10	0	0	0	69	10	19
2017	IS-04	43	29	18	10	0	0	0	72	10	21
2017	IS-05	31	44	6	12	6	0	0	75	19	16
2017	IS-06	42	33	8	8	8	0	0	75	17	12
2014	IS	37	44	12	4	2	0	1	82	6	94
2014	IS-03	38	38	25	0	0	0	0	75	0	24
2014	IS-04	42	45	10	3	0	0	0	87	3	31
2014	IS-05	42	42	8	4	4	0	0	83	8	24
2014	IS-06	25	58	0	8	8	0	0	83	17	12
2011	IS	39	45	8	6	2	0	0	84	8	124
2011	IS-02	33	58	0	8	0	0	0	92	8	12
2011	IS-03	36	49	3	8	5	0	0	85	13	39
2011	IS-04	43	35	16	5	0	0	0	78	5	37
2011	IS-05	32	53	5	5	5	0	0	84	11	19
2011	IS-06	43	43	14	0	0	0	0	86	0	14
2008	IS	35	49	6	4	4	3	0	86	7	111
2008	IS-03	38	46	8	0	4	4	0	87	4	24
2008	IS-04	39	39	6	8	6	3	0	80	14	36
2008	IS-05	43	48	5	0	5	0	0	90	5	21
2008	IS-06	31	62	8	0	0	0	0	92	0	13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	56	15	9	4	0	71	14	74
2017	IS-03	26	37	21	10	5	0	63	16	19
2017	IS-04	5	71	15	10	0	0	76	10	21
2017	IS-05	19	62	12	6	0	0	81	6	16
2017	IS-06	0	58	8	17	17	0	58	33	12
2014	IS	20	44	21	9	3	2	66	13	95
2014	IS-03	17	58	17	4	4	0	75	8	24
2014	IS-04	26	32	23	16	3	0	58	19	31
2014	IS-05	17	46	21	8	4	4	65	13	24
2014	IS-06	17	50	25	0	0	8	73	0	12
2011	IS	24	46	19	6	3	1	71	10	124
2011	IS-02	33	33	17	8	0	8	73	9	12
2011	IS-03	21	44	26	3	8	0	64	10	39
2011	IS-04	19	51	16	11	3	0	70	14	37
2011	IS-05	26	42	21	11	0	0	68	11	19
2011	IS-06	36	50	14	0	0	0	86	0	14

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	22	38	19	7	0	26	37	74
2017	IS-03	11	21	42	16	10	0	26	32	19
2017	IS-04	19	19	38	14	10	0	24	38	21
2017	IS-05	19	12	44	25	0	0	25	31	16
2017	IS-06	17	50	25	8	0	0	8	67	12
2014	IS	6	25	47	14	5	2	19	32	95
2014	IS-03	4	13	54	13	13	4	26	17	24
2014	IS-04	10	23	48	13	3	3	17	33	31
2014	IS-05	8	46	29	17	0	0	17	54	24
2014	IS-06	0	17	67	17	0	0	17	17	12
2011	IS	15	27	35	17	3	2	21	43	124
2011	IS-02	0	8	50	17	25	0	42	8	12
2011	IS-03	18	26	33	15	0	8	17	47	39
2011	IS-04	16	24	43	16	0	0	16	41	37
2011	IS-05	21	42	16	21	0	0	21	63	19
2011	IS-06	14	36	29	21	0	0	21	50	14
2008	IS	14	29	36	16	5	1	21	43	111
2008	IS-03	13	25	33	25	4	0	29	38	24
2008	IS-04	14	33	28	17	8	0	25	47	36
2008	IS-05	14	29	48	5	5	0	10	43	21
2008	IS-06	23	31	38	8	0	0	8	54	13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	26	31	12	11	3	1	24	44	72
2017	IS-03	0	36	29	12	18	6	0	31	38	17
2017	IS-04	29	34	19	9	10	0	0	18	63	21
2017	IS-05	12	12	44	19	6	0	7	27	27	16
2017	IS-06	25	25	33	8	8	0	0	17	50	12
2014	IS	4	17	35	34	6	1	2	42	22	94
2014	IS-03	4	9	30	35	13	4	4	52	14	23
2014	IS-04	6	23	32	29	6	0	3	37	30	31
2014	IS-05	4	17	42	38	0	0	0	38	21	24
2014	IS-06	0	25	33	33	9	0	0	42	25	12
2011	IS	8	19	22	34	13	2	2	49	28	124
2011	IS-02	0	17	8	33	33	8	0	73	18	12
2011	IS-03	18	5	31	26	10	3	8	40	26	39
2011	IS-04	3	19	22	46	8	3	0	56	22	37
2011	IS-05	11	42	16	26	5	0	0	32	53	19
2011	IS-06	0	29	21	29	21	0	0	50	29	14
2008	IS	9	23	32	24	6	3	3	32	34	111
2008	IS-03	13	13	38	21	4	8	4	29	29	24
2008	IS-04	14	19	25	28	11	0	3	40	34	36
2008	IS-05	5	38	29	24	5	0	0	29	43	21
2008	IS-06	8	31	31	23	0	8	0	25	42	13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	34	31	11	5	1	0	17	52	74
2017	IS-03	10	53	31	0	0	5	0	0	67	19
2017	IS-04	33	29	14	14	10	0	0	24	62	21
2017	IS-05	6	19	50	19	7	0	0	25	25	16
2017	IS-06	25	33	33	0	8	0	0	8	58	12
2014	IS	32	34	25	6	1	0	2	8	67	95
2014	IS-03	17	38	33	4	4	0	4	9	57	24
2014	IS-04	32	29	26	10	0	0	3	10	63	31
2014	IS-05	46	33	17	4	0	0	0	4	79	24
2014	IS-06	25	50	25	0	0	0	0	0	75	12
2011	IS	37	27	25	7	3	0	1	11	64	124
2011	IS-02	8	33	42	8	8	0	0	17	42	12
2011	IS-03	44	26	21	5	3	0	3	8	71	39
2011	IS-04	35	27	22	14	3	0	0	16	62	37
2011	IS-05	53	16	26	0	5	0	0	5	68	19
2011	IS-06	36	43	14	7	0	0	0	7	79	14
2008	IS	31	29	26	7	4	2	1	11	62	110
2008	IS-03	29	33	29	0	4	4	0	4	65	24
2008	IS-04	34	23	26	9	6	3	0	15	59	35
2008	IS-05	24	24	38	10	5	0	0	14	48	21
2008	IS-06	46	31	23	0	0	0	0	0	77	13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	25	27	23	11	1	0	35	38	73
2017	IS-03	5	37	16	26	10	5	0	39	45	19
2017	IS-04	10	29	18	29	14	0	0	43	39	21
2017	IS-05	27	13	27	34	0	0	0	34	40	15
2017	IS-06	17	17	58	0	8	0	0	8	33	12
2014	IS	13	23	46	15	3	0	0	18	36	95
2014	IS-03	0	21	42	29	8	0	0	38	21	24
2014	IS-04	6	19	55	19	0	0	0	19	26	31
2014	IS-05	29	25	46	0	0	0	0	0	54	24
2014	IS-06	17	42	33	8	0	0	0	8	58	12
2011	IS	24	24	29	18	4	0	1	22	48	123
2011	IS-02	0	8	33	42	17	0	0	58	8	12
2011	IS-03	18	23	36	18	3	0	3	21	42	39
2011	IS-04	17	33	31	14	6	0	0	19	50	36
2011	IS-05	53	26	16	5	0	0	0	5	79	19
2011	IS-06	43	21	29	7	0	0	0	7	64	14
2008	IS	17	22	36	18	5	1	1	23	40	110
2008	IS-03	13	13	39	17	13	4	0	32	27	23
2008	IS-04	14	31	33	19	3	0	0	22	44	36
2008	IS-05	24	24	38	10	5	0	0	14	48	21
2008	IS-06	38	31	31	0	0	0	0	0	69	13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	22	27	12	11	3	0	23	49	74
2017	IS-03	16	21	26	5	31	0	0	37	37	19
2017	IS-04	29	34	14	13	10	0	0	23	63	21
2017	IS-05	31	6	38	19	0	6	0	20	40	16
2017	IS-06	42	25	25	8	0	0	0	8	67	12
2014	IS	16	31	30	15	5	0	2	21	48	93
2014	IS-03	17	13	43	13	13	0	0	26	30	23
2014	IS-04	6	39	32	13	6	0	3	20	47	31
2014	IS-05	26	31	17	22	0	0	4	23	59	23
2014	IS-06	17	50	25	8	0	0	0	8	67	12
2011	IS	18	24	26	23	7	2	1	30	43	123
2011	IS-02	0	25	25	25	17	8	0	45	27	12
2011	IS-03	21	21	18	26	10	3	3	38	43	39
2011	IS-04	11	33	33	22	0	0	0	22	44	36
2011	IS-05	32	26	21	16	5	0	0	21	58	19
2011	IS-06	29	14	43	7	7	0	0	14	43	14
2008	IS	16	25	26	21	8	0	3	30	43	110
2008	IS-03	13	25	33	17	8	0	4	26	39	24
2008	IS-04	14	33	25	14	11	0	3	26	49	36
2008	IS-05	15	35	20	20	10	0	0	30	50	20
2008	IS-06	38	15	31	15	0	0	0	15	54	13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	22	19	12	10	3	4	23	57	74
2017	IS-03	21	10	32	5	21	5	5	29	35	19
2017	IS-04	43	29	9	10	5	0	5	15	76	21
2017	IS-05	25	25	19	19	13	0	0	31	50	16
2017	IS-06	42	17	25	17	0	0	0	17	58	12
2014	IS	2	9	32	35	16	2	4	55	11	94
2014	IS-03	0	8	33	33	17	4	4	55	9	24
2014	IS-04	3	13	27	23	27	0	7	54	18	30
2014	IS-05	4	8	33	42	8	0	4	52	13	24
2014	IS-06	0	0	42	58	0	0	0	58	0	12
2011	IS	6	11	23	40	18	1	2	59	18	123
2011	IS-02	0	8	8	33	50	0	0	83	8	12
2011	IS-03	8	13	21	39	11	3	5	54	23	38
2011	IS-04	5	5	30	43	16	0	0	59	11	37
2011	IS-05	11	26	26	26	11	0	0	37	37	19
2011	IS-06	0	7	14	64	14	0	0	79	7	14
2008	IS	10	31	23	16	14	2	5	32	44	111
2008	IS-03	8	21	25	17	17	8	4	38	33	24
2008	IS-04	19	31	17	14	17	0	3	31	51	36
2008	IS-05	5	48	19	10	14	0	5	25	55	21
2008	IS-06	8	31	31	15	0	0	15	18	45	13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	28	38	12	5	4	1	19	42	74
2017	IS-03	0	37	31	16	10	5	0	28	39	19
2017	IS-04	20	24	47	0	5	0	5	5	46	21
2017	IS-05	12	19	37	25	0	6	0	27	33	16
2017	IS-06	17	33	42	0	0	8	0	0	55	12
2014	IS	18	20	40	13	6	0	3	20	39	95
2014	IS-03	13	17	50	8	8	0	4	17	30	24
2014	IS-04	16	23	32	16	6	0	6	24	41	31
2014	IS-05	29	29	33	8	0	0	0	8	58	24
2014	IS-06	8	8	58	17	9	0	0	25	17	12

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	33	8	15	8	1	1	68	24	74
2017	IS-03	26	37	6	16	10	5	0	66	28	19
2017	IS-04	42	29	10	10	5	0	5	75	15	21
2017	IS-05	31	31	12	19	6	0	0	63	25	16
2017	IS-06	25	33	8	25	8	0	0	58	33	12
2014	IS	38	27	11	15	8	1	0	66	23	95
2014	IS-03	33	17	21	8	17	4	0	52	26	24
2014	IS-04	39	42	6	10	3	0	0	81	13	31
2014	IS-05	29	29	8	25	8	0	0	58	33	24
2014	IS-06	58	17	8	8	8	0	0	75	17	12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	39	38	7	11	4	1	78	15	74
2017	IS-03	31	48	10	5	5	0	79	10	19
2017	IS-04	52	34	0	5	5	5	90	10	21
2017	IS-05	38	44	0	19	0	0	81	19	16
2017	IS-06	33	25	17	17	8	0	58	25	12
2014	IS	36	38	8	13	5	0	74	18	95
2014	IS-03	33	42	8	13	4	0	75	17	24
2014	IS-04	48	42	0	10	0	0	90	10	31
2014	IS-05	21	29	17	17	17	0	50	33	24
2014	IS-06	33	50	8	8	0	0	83	8	12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	33	43	11	5	4	4	79	10	74
2017	IS-03	21	58	5	5	5	5	83	11	19
2017	IS-04	39	37	14	5	5	0	76	10	21
2017	IS-05	37	44	19	0	0	0	81	0	16
2017	IS-06	25	33	8	8	8	17	70	20	12
2014	IS	34	37	20	2	2	5	74	4	95
2014	IS-03	38	46	13	0	0	4	87	0	24
2014	IS-04	39	39	19	3	0	0	77	3	31
2014	IS-05	25	38	17	4	4	12	71	10	24
2014	IS-06	33	25	33	0	0	8	64	0	12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	54	5	9	1	1	84	11	74
2017	IS-03	16	74	5	5	0	0	90	5	19
2017	IS-04	33	53	5	5	0	5	90	5	21
2017	IS-05	31	50	6	12	0	0	81	12	16
2017	IS-06	33	33	8	17	8	0	67	25	12
2014	IS	29	40	19	4	3	4	73	8	95
2014	IS-03	38	42	4	4	4	8	86	9	24
2014	IS-04	35	48	16	0	0	0	84	0	31
2014	IS-05	12	42	25	4	8	8	59	14	24
2014	IS-06	33	25	33	8	0	0	58	8	12
2011	IS	31	38	15	5	5	6	74	10	124
2011	IS-02	17	67	8	0	0	8	91	0	12
2011	IS-03	31	23	18	8	15	5	57	24	39
2011	IS-04	41	41	14	3	0	3	83	3	37
2011	IS-05	26	42	16	11	0	5	72	11	19
2011	IS-06	21	50	14	0	0	14	83	0	14

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	45	9	3	4	1	84	7	74
2017	IS-03	26	58	10	0	0	5	89	0	19
2017	IS-04	42	43	5	5	5	0	86	10	21
2017	IS-05	50	38	12	0	0	0	88	0	16
2017	IS-06	42	25	8	8	17	0	67	25	12
2014	IS	35	42	14	6	3	0	77	9	95
2014	IS-03	42	38	8	8	4	0	79	13	24
2014	IS-04	45	42	10	0	3	0	87	3	31
2014	IS-05	17	50	17	12	4	0	67	17	24
2014	IS-06	33	42	17	8	0	0	75	8	12
2011	IS	40	44	11	1	3	0	85	4	124
2011	IS-02	17	58	25	0	0	0	75	0	12
2011	IS-03	44	36	8	3	10	0	79	13	39
2011	IS-04	49	41	11	0	0	0	89	0	37
2011	IS-05	37	47	16	0	0	0	84	0	19
2011	IS-06	29	64	7	0	0	0	93	0	14
2008	IS	38	38	15	7	2	0	76	9	111
2008	IS-03	33	50	17	0	0	0	83	0	24
2008	IS-04	33	39	17	6	6	0	72	11	36
2008	IS-05	43	38	14	5	0	0	81	5	21
2008	IS-06	31	38	15	15	0	0	69	15	13

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	30	16	11	14	3	4	57	26	74
2017	IS-03	26	42	5	5	10	5	5	77	18	19
2017	IS-04	19	24	24	14	10	0	9	47	26	21
2017	IS-05	31	19	25	12	12	0	0	50	25	16
2017	IS-06	25	25	8	17	25	0	0	50	42	12
2014	IS	25	26	17	14	15	1	2	53	29	95
2014	IS-03	29	17	17	25	13	0	0	46	38	24
2014	IS-04	29	35	10	3	13	3	6	71	18	31
2014	IS-05	8	29	25	12	25	0	0	37	38	24
2014	IS-06	33	25	17	25	0	0	0	58	25	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	47	12	3	1	5	83	4	73
2017	IS-03	31	52	11	0	0	5	89	0	19
2017	IS-04	33	43	0	10	0	14	89	11	21
2017	IS-05	40	40	20	0	0	0	80	0	15
2017	IS-06	17	58	17	0	8	0	75	8	12
2014	IS	22	49	13	12	0	4	75	12	95
2014	IS-03	25	33	25	13	0	4	61	13	24
2014	IS-04	35	52	6	3	0	3	90	3	31
2014	IS-05	12	54	8	17	0	8	73	18	24
2014	IS-06	8	67	8	17	0	0	75	17	12
2011	IS	28	39	21	3	3	6	71	7	124
2011	IS-02	33	25	25	8	0	8	64	9	12
2011	IS-03	28	33	21	5	5	8	67	11	39
2011	IS-04	30	49	16	3	0	3	81	3	37
2011	IS-05	21	47	21	0	5	5	72	6	19
2011	IS-06	29	21	36	0	7	7	54	8	14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	49	12	15	1	0	0	72	16	74
2017	IS-03	21	37	21	16	5	0	0	58	21	19
2017	IS-04	29	42	14	14	0	0	0	71	14	21
2017	IS-05	19	56	12	12	0	0	0	75	12	16
2017	IS-06	25	75	0	0	0	0	0	100	0	12
2014	IS	29	42	9	12	3	3	1	75	15	95
2014	IS-03	29	42	4	17	4	4	0	74	22	24
2014	IS-04	39	42	3	10	3	0	3	83	13	31
2014	IS-05	17	42	21	8	4	8	0	64	14	24
2014	IS-06	33	42	17	8	0	0	0	75	8	12
2011	IS	29	34	16	10	4	7	1	68	15	122
2011	IS-02	17	25	17	17	17	8	0	45	36	12
2011	IS-03	36	26	13	15	5	5	0	65	22	39
2011	IS-04	28	44	11	6	0	8	3	81	6	36
2011	IS-05	28	33	22	6	0	11	0	69	6	18
2011	IS-06	29	36	14	7	7	7	0	69	15	14
2008	IS	37	32	10	12	4	5	1	73	16	111
2008	IS-03	38	29	8	13	4	4	4	73	18	24
2008	IS-04	36	33	14	8	6	3	0	71	14	36
2008	IS-05	48	33	0	10	0	10	0	89	11	21
2008	IS-06	38	31	8	15	8	0	0	69	23	13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	39	17	18	8	3	0	56	26	74
2017	IS-03	16	37	21	5	16	5	0	55	22	19
2017	IS-04	14	48	13	24	0	0	0	62	24	21
2017	IS-05	19	38	19	25	0	0	0	56	25	16
2017	IS-06	8	50	8	17	17	0	0	58	33	12
2014	IS	19	34	22	8	12	5	0	56	21	95
2014	IS-03	17	38	25	0	17	4	0	57	17	24
2014	IS-04	26	26	19	3	16	10	0	57	21	31
2014	IS-05	8	33	25	21	8	4	0	43	30	24
2014	IS-06	33	42	8	17	0	0	0	75	17	12
2011	IS	15	41	15	11	11	8	1	61	23	123
2011	IS-02	8	17	33	17	17	0	8	27	36	12
2011	IS-03	10	33	15	10	18	13	0	50	32	39
2011	IS-04	17	47	14	11	3	8	0	70	15	36
2011	IS-05	16	53	11	5	5	11	0	76	12	19
2011	IS-06	21	57	7	7	7	0	0	79	14	14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	4	26	16	20	14	12	8	37	42	74
2017	IS-03	0	31	27	10	16	10	5	37	31	19
2017	IS-04	10	29	5	42	5	10	0	42	52	21
2017	IS-05	6	25	25	12	6	12	13	42	25	16
2017	IS-06	0	25	8	8	42	8	8	30	60	12
2014	IS	12	11	13	24	29	12	0	25	61	95
2014	IS-03	8	13	13	42	21	4	0	22	65	24
2014	IS-04	19	10	13	13	29	16	0	35	50	31
2014	IS-05	4	12	8	29	38	8	0	18	73	24
2014	IS-06	17	0	17	17	25	25	0	22	55	12
2011	IS	10	23	16	14	18	19	1	41	39	124
2011	IS-02	17	25	17	17	8	17	0	50	30	12
2011	IS-03	10	26	15	10	26	13	0	41	41	39
2011	IS-04	8	19	14	19	16	22	3	36	46	37
2011	IS-05	11	26	26	5	11	21	0	47	20	19
2011	IS-06	14	21	14	14	14	21	0	45	36	14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	36	54	1	8	0	91	8	74
2017	IS-03	31	58	5	5	0	90	5	19
2017	IS-04	48	52	0	0	0	100	0	21
2017	IS-05	19	63	0	19	0	81	19	16
2017	IS-06	58	25	0	17	0	83	17	12
2014	IS	47	40	4	6	2	87	8	95
2014	IS-03	54	38	0	4	4	92	8	24
2014	IS-04	58	39	0	3	0	97	3	31
2014	IS-05	33	46	12	4	4	79	8	24
2014	IS-06	42	42	8	8	0	83	8	12
2011	IS	50	40	2	6	1	90	7	124
2011	IS-02	33	33	8	25	0	67	25	12
2011	IS-03	44	46	3	5	3	90	8	39
2011	IS-04	49	43	3	5	0	92	5	37
2011	IS-05	74	21	0	5	0	95	5	19
2011	IS-06	50	50	0	0	0	100	0	14
2008	IS	47	46	4	3	1	93	4	111
2008	IS-03	46	42	0	13	0	88	13	24
2008	IS-04	44	53	3	0	0	97	0	36
2008	IS-05	57	38	5	0	0	95	0	21
2008	IS-06	31	54	15	0	0	85	0	13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	55	4	11	0	85	11	73
2017	IS-03	31	47	5	16	0	79	16	19
2017	IS-04	45	46	0	9	0	91	9	20
2017	IS-05	12	69	6	12	0	81	12	16
2017	IS-06	25	67	8	0	0	92	0	12
2014	IS	45	26	11	11	7	72	18	95
2014	IS-03	38	17	21	8	17	54	25	24
2014	IS-04	61	29	0	6	3	90	10	31
2014	IS-05	33	42	4	17	4	75	21	24
2014	IS-06	50	17	17	8	8	67	17	12
2011	IS	46	37	6	7	4	83	11	124
2011	IS-02	25	58	8	8	0	83	8	12
2011	IS-03	49	31	3	10	8	79	18	39
2011	IS-04	41	41	8	5	5	81	11	37
2011	IS-05	63	26	0	11	0	89	11	19
2011	IS-06	43	50	7	0	0	93	0	14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	50	10	3	0	88	3	74
2017	IS-03	26	52	10	11	0	79	11	19
2017	IS-04	38	52	10	0	0	90	0	21
2017	IS-05	44	56	0	0	0	100	0	16
2017	IS-06	42	42	17	0	0	83	0	12
2014	IS	43	36	8	9	3	79	13	95
2014	IS-03	50	29	8	8	4	79	13	24
2014	IS-04	42	48	6	3	0	90	3	31
2014	IS-05	33	33	17	12	4	67	17	24
2014	IS-06	50	33	0	8	8	83	17	12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	61	25	8	1	1	1	1	89	3	74
2017	IS-03	63	21	0	6	5	0	5	89	11	19
2017	IS-04	77	19	5	0	0	0	0	95	0	21
2017	IS-05	56	37	6	0	0	0	0	94	0	16
2017	IS-06	50	25	17	0	0	8	0	82	0	12
2014	IS	68	24	1	2	3	0	1	94	5	95
2014	IS-03	71	25	0	0	4	0	0	96	4	24
2014	IS-04	68	26	0	3	3	0	0	94	6	31
2014	IS-05	67	29	0	4	0	0	0	96	4	24
2014	IS-06	75	17	8	0	0	0	0	92	0	12
2011	IS	74	16	4	3	1	1	1	92	4	121
2011	IS-02	42	42	8	8	0	0	0	83	8	12
2011	IS-03	73	22	3	0	3	0	0	95	3	37
2011	IS-04	76	8	5	5	0	3	3	89	6	37
2011	IS-05	89	6	6	0	0	0	0	94	0	18
2011	IS-06	79	14	0	7	0	0	0	93	7	14
2008	IS	70	23	3	3	0	1	0	95	3	111
2008	IS-03	67	29	4	0	0	0	0	96	0	24
2008	IS-04	72	19	3	3	0	3	0	94	3	36
2008	IS-05	76	14	0	10	0	0	0	90	10	21
2008	IS-06	69	23	8	0	0	0	0	92	0	13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	57	21	4	14	4	78	18	74
2017	IS-03	58	5	10	21	5	63	27	19
2017	IS-04	62	28	0	0	10	90	10	21
2017	IS-05	56	31	0	12	0	88	12	16
2017	IS-06	50	25	8	17	0	75	17	12
2014	IS	61	20	5	8	5	81	14	95
2014	IS-03	63	25	0	13	0	88	13	24
2014	IS-04	58	19	6	10	6	77	16	31
2014	IS-05	62	17	13	0	8	79	8	24
2014	IS-06	67	25	0	8	0	92	8	12
2011	IS	61	20	3	10	7	80	16	123
2011	IS-02	67	17	8	0	8	83	8	12
2011	IS-03	62	18	3	10	8	79	18	39
2011	IS-04	57	16	3	16	8	73	24	37
2011	IS-05	72	11	6	6	6	83	11	18
2011	IS-06	57	36	0	7	0	93	7	14
2008	IS	52	22	5	15	5	74	21	111
2008	IS-03	50	33	8	8	0	83	8	24
2008	IS-04	44	22	0	17	17	67	33	36
2008	IS-05	52	14	5	29	0	67	29	21
2008	IS-06	69	8	15	8	0	77	8	13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	65	23	3	5	3	0	1	89	8	74
2017	IS-03	52	31	6	5	5	0	0	84	10	19
2017	IS-04	76	14	0	5	0	0	5	95	5	21
2017	IS-05	69	19	6	6	0	0	0	88	6	16
2017	IS-06	58	33	0	0	8	0	0	92	8	12
2014	IS	61	19	7	9	2	0	1	81	12	95
2014	IS-03	54	33	8	4	0	0	0	88	4	24
2014	IS-04	65	16	6	6	3	0	3	83	10	31
2014	IS-05	58	17	8	12	4	0	0	75	17	24
2014	IS-06	75	8	0	17	0	0	0	83	17	12
2011	IS	64	21	4	4	6	1	1	86	10	124
2011	IS-02	58	33	0	8	0	0	0	92	8	12
2011	IS-03	62	18	8	3	10	0	0	79	13	39
2011	IS-04	65	19	3	5	5	0	3	86	11	37
2011	IS-05	74	16	5	0	5	0	0	89	5	19
2011	IS-06	57	36	0	7	0	0	0	93	7	14
2008	IS	66	19	4	5	4	1	3	88	8	111
2008	IS-03	67	21	8	0	0	0	4	91	0	24
2008	IS-04	67	6	6	6	11	0	6	76	18	36
2008	IS-05	62	24	0	14	0	0	0	86	14	21
2008	IS-06	69	31	0	0	0	0	0	100	0	13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	80	12	4	1	3	0	0	92	4	74
2017	IS-03	68	16	11	0	5	0	0	84	5	19
2017	IS-04	90	5	0	5	0	0	0	95	5	21
2017	IS-05	88	6	6	0	0	0	0	94	0	16
2017	IS-06	83	8	0	0	8	0	0	92	8	12
2014	IS	70	20	3	3	2	0	1	91	5	95
2014	IS-03	75	17	4	4	0	0	0	92	4	24
2014	IS-04	71	23	3	0	3	0	0	94	3	31
2014	IS-05	62	29	0	0	4	0	4	96	4	24
2014	IS-06	75	8	9	8	0	0	0	83	8	12
2011	IS	75	14	1	4	4	1	2	91	8	124
2011	IS-02	58	25	0	17	0	0	0	83	17	12
2011	IS-03	72	18	0	0	10	0	0	90	10	39
2011	IS-04	78	14	0	3	3	0	3	94	6	37
2011	IS-05	89	5	0	5	0	0	0	95	5	19
2011	IS-06	71	7	7	7	0	0	7	85	8	14
2008	IS	80	8	4	1	3	0	5	92	4	111
2008	IS-03	79	4	8	0	0	0	8	91	0	24
2008	IS-04	78	8	3	0	6	0	6	91	6	36
2008	IS-05	86	10	0	5	0	0	0	95	5	21
2008	IS-06	77	8	8	0	8	0	0	85	8	13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	36	7	9	1	0	3	82	11	74
2017	IS-03	31	37	16	10	0	0	5	72	11	19
2017	IS-04	53	42	0	0	0	0	5	100	0	21
2017	IS-05	50	31	6	12	0	0	0	81	12	16
2017	IS-06	42	42	0	8	8	0	0	83	17	12
2014	IS	46	28	9	11	4	1	0	75	15	95
2014	IS-03	50	38	4	8	0	0	0	88	8	24
2014	IS-04	48	32	6	6	6	0	0	81	13	31
2014	IS-05	42	29	21	0	8	0	0	71	8	24
2014	IS-06	42	8	8	33	0	8	0	54	37	12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	57	31	7	0	0	3	3	93	0	74
2017	IS-03	37	42	11	0	0	5	5	88	0	19
2017	IS-04	62	29	5	0	0	5	0	95	0	21
2017	IS-05	62	25	6	0	0	0	6	93	0	16
2017	IS-06	67	25	8	0	0	0	0	92	0	12
2014	IS	55	29	5	2	3	4	1	89	6	95
2014	IS-03	54	29	8	4	0	4	0	87	4	24
2014	IS-04	61	26	3	0	6	3	0	90	7	31
2014	IS-05	50	37	4	0	4	4	0	91	4	24
2014	IS-06	58	25	8	0	0	8	0	91	0	12
2011	IS	64	22	5	4	1	2	2	90	5	124
2011	IS-02	33	33	0	17	0	17	0	80	20	12
2011	IS-03	67	18	5	3	3	0	5	89	5	39
2011	IS-04	70	19	3	5	0	0	3	92	6	37
2011	IS-05	68	21	5	0	0	5	0	94	0	19
2011	IS-06	50	36	14	0	0	0	0	86	0	14
2008	IS	68	22	7	2	0	2	0	91	2	111
2008	IS-03	67	25	8	0	0	0	0	92	0	24
2008	IS-04	64	22	8	3	0	3	0	89	3	36
2008	IS-05	71	14	5	5	0	5	0	90	5	21
2008	IS-06	85	8	8	0	0	0	0	92	0	13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	26	74	74
2017	IS-03	26	74	19
2017	IS-04	24	76	21
2014	IS	20	80	95
2014	IS-03	21	79	24
2014	IS-05	29	71	24

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	IS	42	19
2014	IS	39	18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	IS	74	19
2014	IS	83	18

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	IS	0	19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	IS	0	19
2014	IS	0	18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	IS	0	19
2014	IS	0	18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	IS	0	19
2014	IS	0	18

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	IS	0	18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	IS	53	19
2014	IS	61	18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	IS	47	19
2014	IS	56	18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	IS	47	19
2014	IS	61	18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	IS	32	19
2014	IS	44	18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	IS	42	19
2014	IS	28	18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	IS	53	19
2014	IS	50	18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	IS	26	19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	IS	0	19
2014	IS	0	18

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	IS	53	19
2014	IS	44	18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	IS	37	19
2014	IS	44	18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	IS	0	18

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	IS	68	19
2014	IS	44	18

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	IS	0	18

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	IS	0	18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	IS	44	18

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	IS	0	18

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	IS	0	18
2014	IS	0	18

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	IS	0	18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	IS	33	18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	IS	28	18
2014	IS	61	18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	IS	0	18
2014	IS	0	18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	IS	61	18
2014	IS	72	18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	IS	0	18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	89	11	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	5	15	28	11	14	19	8	28	33	74
2017	IS-03	5	21	27	0	10	26	10	41	17	19
2017	IS-04	5	14	24	14	15	14	13	27	40	21
2017	IS-05	6	19	37	6	6	19	7	33	17	16
2017	IS-06	8	0	25	33	25	8	0	9	64	12
2014	IS	9	21	21	11	12	20	6	41	30	95
2014	IS-03	13	17	38	8	4	17	4	37	16	24
2014	IS-04	10	19	13	10	6	32	10	50	28	31
2014	IS-05	4	25	17	17	25	8	4	33	48	24
2014	IS-06	17	25	17	8	0	25	8	63	12	12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	28	24	9	10	9	3	50	22	74
2017	IS-03	10	26	21	10	5	26	0	50	21	19
2017	IS-04	19	33	19	14	15	0	0	52	29	21
2017	IS-05	19	37	25	0	6	6	7	64	7	16
2017	IS-06	17	8	33	17	17	8	0	27	36	12
2014	IS	18	28	22	12	8	12	0	52	23	95
2014	IS-03	21	25	29	13	4	8	0	50	18	24
2014	IS-04	19	32	13	10	3	23	0	67	17	31
2014	IS-05	12	29	17	17	21	4	0	43	39	24
2014	IS-06	25	25	33	8	0	8	0	54	9	12
2011	IS	27	34	16	3	5	15	0	72	10	122
2011	IS-02	8	50	8	8	0	25	0	78	11	12
2011	IS-03	23	31	18	3	13	13	0	62	18	39
2011	IS-04	39	31	11	0	0	19	0	86	0	36
2011	IS-05	28	39	17	0	6	11	0	75	6	18
2011	IS-06	21	36	29	7	0	7	0	62	8	14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	9	91	74
2017	IS-05	0	100	16
2014	IS	7	93	95
2014	IS-05	0	100	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	5	18	25	3	3	39	8	43	10	74
2017	IS-03	5	16	27	0	5	37	10	40	10	19
2017	IS-04	5	14	24	5	0	38	13	40	10	21
2017	IS-05	6	25	19	0	0	44	7	63	0	16
2017	IS-06	8	17	25	0	8	42	0	43	14	12
2014	IS	11	22	22	1	2	36	6	56	5	95
2014	IS-03	17	29	21	0	4	29	0	65	6	24
2014	IS-04	13	13	19	3	0	42	10	53	7	31
2014	IS-05	8	25	12	0	0	46	8	73	0	24
2014	IS-06	0	25	42	0	0	25	8	38	0	12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	18	39	20	3	3	15	3	69	7	74
2017	IS-03	10	37	21	0	5	26	0	64	7	19
2017	IS-04	14	42	20	0	0	19	5	74	0	21
2017	IS-05	19	37	19	6	0	12	7	69	8	16
2017	IS-06	25	42	17	8	8	0	0	67	17	12
2014	IS	18	31	25	0	2	24	0	64	3	95
2014	IS-03	25	33	13	0	4	25	0	78	6	24
2014	IS-04	19	32	26	0	0	23	0	67	0	31
2014	IS-05	17	25	25	0	0	33	0	62	0	24
2014	IS-06	8	33	42	0	0	17	0	50	0	12
2011	IS	34	29	12	4	3	17	0	76	9	122
2011	IS-02	17	33	8	8	8	25	0	67	22	12
2011	IS-03	22	30	14	5	8	22	0	66	17	37
2011	IS-04	46	27	11	0	0	16	0	87	0	37
2011	IS-05	53	16	16	0	0	16	0	81	0	19
2011	IS-06	21	50	14	7	0	7	0	77	8	14

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	16	84	74
2017	IS-03	26	74	19
2014	IS	18	82	95
2014	IS-03	25	75	24
2014	IS-05	21	79	24

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	75	25	12
2014	IS	76	24	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2014	IS	38	31	8	23	0	0	0	69	23	13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	56	7	10	4	3	0	79	14	74
2017	IS-03	10	42	10	21	10	5	0	55	34	19
2017	IS-04	29	66	5	0	0	0	0	95	0	21
2017	IS-05	6	75	7	6	6	0	0	81	12	16
2017	IS-06	42	42	8	8	0	0	0	83	8	12
2014	IS	21	54	17	4	3	0	1	76	7	95
2014	IS-03	13	42	25	8	8	0	4	57	17	24
2014	IS-04	26	55	13	6	0	0	0	81	6	31
2014	IS-05	21	63	12	0	4	0	0	83	4	24
2014	IS-06	25	58	17	0	0	0	0	83	0	12
2011	IS	22	50	12	8	6	1	1	73	15	124
2011	IS-02	8	42	0	33	8	0	8	55	45	12
2011	IS-03	13	54	15	5	10	3	0	68	16	39
2011	IS-04	35	49	8	8	0	0	0	84	8	37
2011	IS-05	21	47	26	5	0	0	0	68	5	19
2011	IS-06	21	57	7	0	14	0	0	79	14	14
2008	IS	28	49	7	9	5	3	0	79	14	111
2008	IS-03	25	54	8	8	0	4	0	83	9	24
2008	IS-04	36	42	6	11	6	0	0	78	17	36
2008	IS-05	29	57	5	0	10	0	0	86	10	21
2008	IS-06	23	69	0	8	0	0	0	92	8	13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	4	22	22	10	4	31	8	42	22	74
2017	IS-03	5	16	26	10	6	26	10	33	25	19
2017	IS-04	5	24	14	10	0	34	13	54	19	21
2017	IS-05	6	25	25	12	0	25	7	45	18	16
2017	IS-06	0	25	17	8	8	42	0	43	29	12
2014	IS	5	19	28	4	5	33	5	39	15	95
2014	IS-03	4	21	29	4	4	25	13	40	13	24
2014	IS-04	13	16	23	0	6	39	3	50	11	31
2014	IS-05	0	21	21	13	4	37	4	36	29	24
2014	IS-06	0	8	58	0	0	33	0	12	0	12
2011	IS	7	18	21	7	6	35	7	42	21	123
2011	IS-02	0	33	8	8	8	25	17	57	29	12
2011	IS-03	10	15	13	10	13	36	3	42	38	39
2011	IS-04	6	19	31	3	0	31	11	43	5	36
2011	IS-05	5	21	16	11	5	37	5	45	27	19
2011	IS-06	7	7	43	0	0	36	7	25	0	14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	34	14	3	1	24	0	77	5	74
2017	IS-03	10	42	16	5	0	26	0	71	7	19
2017	IS-04	24	47	5	0	0	24	0	93	0	21
2017	IS-05	44	19	19	0	0	19	0	77	0	16
2017	IS-06	8	25	17	8	8	33	0	50	25	12
2014	IS	26	34	22	6	0	11	1	68	7	95
2014	IS-03	29	33	21	4	0	8	4	71	5	24
2014	IS-04	42	29	13	3	0	13	0	81	4	31
2014	IS-05	17	42	21	8	0	12	0	67	10	24
2014	IS-06	8	25	50	8	0	8	0	37	9	12
2011	IS	31	29	14	3	4	17	2	74	9	124
2011	IS-02	17	42	8	0	0	25	8	88	0	12
2011	IS-03	31	23	15	5	10	15	0	64	18	39
2011	IS-04	43	30	5	3	0	19	0	90	3	37
2011	IS-05	21	26	32	5	5	11	0	53	12	19
2011	IS-06	21	43	14	0	0	7	14	82	0	14
2008	IS	36	33	7	4	2	16	2	85	7	111
2008	IS-03	42	38	0	0	0	21	0	100	0	24
2008	IS-04	33	39	6	3	3	11	6	87	7	36
2008	IS-05	43	33	5	0	5	14	0	89	6	21
2008	IS-06	31	15	31	15	0	8	0	50	17	13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	37	22	4	3	22	0	64	9	74
2017	IS-03	16	42	16	0	5	21	0	73	7	19
2017	IS-04	10	43	23	0	0	24	0	69	0	21
2017	IS-05	19	38	19	6	0	19	0	69	8	16
2017	IS-06	8	17	25	17	8	25	0	33	33	12
2014	IS	20	37	20	8	0	14	1	67	10	95
2014	IS-03	29	38	17	4	0	8	4	76	5	24
2014	IS-04	26	32	13	6	0	23	0	75	8	31
2014	IS-05	12	42	21	8	0	17	0	65	10	24
2014	IS-06	8	33	50	8	0	0	0	42	8	12
2011	IS	24	30	14	5	3	23	2	71	11	123
2011	IS-02	0	58	8	0	8	17	8	78	11	12
2011	IS-03	23	23	15	8	8	23	0	60	20	39
2011	IS-04	39	31	6	6	0	19	0	86	7	36
2011	IS-05	16	26	26	0	0	32	0	62	0	19
2011	IS-06	14	36	21	7	0	14	7	64	9	14
2008	IS	35	31	11	8	2	14	0	76	11	111
2008	IS-03	33	38	4	0	0	25	0	94	0	24
2008	IS-04	39	28	14	11	3	6	0	71	15	36
2008	IS-05	43	33	10	0	5	10	0	84	5	21
2008	IS-06	15	38	15	23	0	8	0	58	25	13

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	33	15	7	1	77	8	74
2017	IS-03	16	63	16	5	0	79	5	19
2017	IS-04	53	29	9	10	0	82	10	21
2017	IS-05	69	12	12	6	0	81	6	16
2017	IS-06	42	17	25	8	8	58	17	12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	50	32	11	3	3	1	84	5	74
2017	IS-03	26	53	10	5	5	0	79	10	19
2017	IS-04	53	33	10	0	0	5	90	0	21
2017	IS-05	81	12	6	0	0	0	94	0	16
2017	IS-06	42	17	25	8	8	0	58	17	12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	42	15	7	4	3	74	11	74
2017	IS-03	26	47	16	5	0	5	77	6	19
2017	IS-04	34	52	5	10	0	0	86	10	21
2017	IS-05	31	31	19	12	0	6	67	13	16
2017	IS-06	33	42	0	0	25	0	75	25	12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	13	42	10	19	16	55	35	74
2017	IS-03	10	42	21	10	16	52	26	19
2017	IS-04	9	38	10	34	10	47	43	21
2017	IS-05	25	44	6	6	19	69	25	16
2017	IS-06	8	42	0	25	25	50	50	12

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	17	15	12	18	1	54	31	73
2017	IS-03	28	11	28	11	17	6	41	29	18
2017	IS-04	29	29	4	10	29	0	58	38	21
2017	IS-05	50	19	19	6	6	0	69	12	16
2017	IS-06	33	8	17	25	17	0	42	42	12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	33	24	18	11	47	29	73
2017	IS-03	6	39	28	11	17	44	28	18
2017	IS-04	24	29	23	20	5	53	24	21
2017	IS-05	6	44	0	37	12	50	50	16
2017	IS-06	0	25	50	8	17	25	25	12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	38	23	9	16	51	26	74
2017	IS-03	5	47	26	5	16	52	21	19
2017	IS-04	24	34	19	10	14	58	24	21
2017	IS-05	13	44	6	19	19	56	37	16
2017	IS-06	8	25	33	8	25	33	33	12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	23	17	23	20	39	43	74
2017	IS-03	21	21	10	26	21	42	48	19
2017	IS-04	10	24	23	29	14	34	43	21
2017	IS-05	19	25	0	31	25	44	56	16
2017	IS-06	0	25	33	8	33	25	42	12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	40	22	18	10	7	4	64	17	73
2017	IS-03	33	17	22	6	11	11	56	19	18
2017	IS-04	58	14	13	5	5	5	76	10	21
2017	IS-05	25	31	19	25	0	0	56	25	16
2017	IS-06	25	33	17	8	17	0	58	25	12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	25	23	12	12	53	24	74
2017	IS-03	42	5	26	16	10	47	27	19
2017	IS-04	34	28	19	14	5	62	19	21
2017	IS-05	19	31	19	12	19	50	31	16
2017	IS-06	0	42	33	0	25	42	25	12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	28	28	15	7	50	22	74
2017	IS-03	21	42	21	11	5	63	16	19
2017	IS-04	15	34	33	14	5	48	19	21
2017	IS-05	37	13	25	25	0	50	25	16
2017	IS-06	17	17	33	8	25	33	33	12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	41	16	16	12	56	28	74
2017	IS-03	16	42	16	21	5	58	27	19
2017	IS-04	10	43	13	14	19	53	34	21
2017	IS-05	12	44	19	19	6	56	25	16
2017	IS-06	17	25	17	17	25	42	42	12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	29	31	12	8	48	21	73
2017	IS-03	26	21	31	16	5	47	21	19
2017	IS-04	5	35	50	5	5	40	10	20
2017	IS-05	19	25	25	19	12	44	31	16
2017	IS-06	25	25	17	17	17	50	33	12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	32	20	14	5	60	19	73
2017	IS-03	26	42	10	11	10	68	21	19
2017	IS-04	20	41	34	5	0	61	5	20
2017	IS-05	38	12	19	25	6	50	31	16
2017	IS-06	25	33	17	17	8	58	25	12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	57	28	7	6	1	1	86	7	74
2017	IS-03	47	37	0	6	5	5	89	11	19
2017	IS-04	71	14	10	5	0	0	86	5	21
2017	IS-05	44	44	6	6	0	0	88	6	16
2017	IS-06	50	33	8	8	0	0	83	8	12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	61	16	3	8	8	4	80	17	74
2017	IS-03	58	26	5	0	5	5	89	6	19
2017	IS-04	66	0	5	10	14	5	69	26	21
2017	IS-05	69	19	0	6	0	7	93	7	16
2017	IS-06	58	8	0	17	17	0	67	33	12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	55	22	6	7	8	3	79	15	74
2017	IS-03	37	31	11	5	10	5	72	17	19
2017	IS-04	57	24	0	5	14	0	81	19	21
2017	IS-05	69	12	6	6	0	7	87	7	16
2017	IS-06	50	25	8	8	8	0	75	17	12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	50	18	11	9	8	1	3	70	18	74
2017	IS-03	42	26	16	10	0	0	5	72	11	19
2017	IS-04	62	10	10	10	10	0	0	71	19	21
2017	IS-05	62	12	6	0	6	6	7	86	7	16
2017	IS-06	25	25	8	17	25	0	0	50	42	12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	10	3	3	37	91	9	74
2017	IS-03	42	11	0	0	47	100	0	19
2017	IS-04	42	10	0	5	43	92	8	21
2017	IS-05	50	12	0	0	38	100	0	16
2017	IS-06	58	8	8	8	17	80	20	12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	78	11	1	1	8	97	3	73
2017	IS-03	69	10	0	0	21	100	0	19
2017	IS-04	85	10	0	5	0	95	5	20
2017	IS-05	75	19	0	0	7	100	0	16
2017	IS-06	83	8	8	0	0	92	8	12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	67	14	7	3	5	4	85	8	74
2017	IS-03	53	21	16	0	0	10	82	0	19
2017	IS-04	66	15	0	5	10	5	85	15	21
2017	IS-05	69	19	12	0	0	0	88	0	16
2017	IS-06	83	0	0	8	8	0	83	17	12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	30	19	4	3	3	74	7	74
2017	IS-03	26	42	16	5	5	5	72	11	19
2017	IS-04	38	38	14	5	5	0	76	10	21
2017	IS-05	56	12	25	0	0	7	73	0	16
2017	IS-06	42	25	25	8	0	0	67	8	12

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	7	24	46	15	8	31	23	74
2017	IS-03	5	10	74	10	0	16	10	19
2017	IS-04	0	37	34	24	5	37	29	21
2017	IS-05	19	19	38	6	19	37	25	16
2017	IS-06	0	17	50	17	17	17	33	12

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	14	52	17	7	24	24	74
2017	IS-03	5	10	63	16	5	21	16	19
2017	IS-04	10	29	38	18	5	23	39	21
2017	IS-05	12	6	50	25	6	31	19	16
2017	IS-06	17	8	67	0	8	8	25	12

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	35	11	10	5	7	1	34	66	74
2017	IS-03	31	32	10	5	10	5	5	35	65	19
2017	IS-04	29	28	14	14	5	10	0	32	68	21
2017	IS-05	31	37	12	13	0	6	0	33	67	16
2017	IS-06	25	50	8	0	8	8	0	27	73	12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	20	45
2017	IS-03	36	11
2017	IS-04	16	13
2017	IS-05	10	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	20	45
2017	IS-03	54	11
2017	IS-04	16	13
2017	IS-05	0	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	16	45
2017	IS-03	18	11
2017	IS-04	39	13
2017	IS-05	0	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	IS	46	45
2017	IS-03	18	11
2017	IS-04	53	13
2017	IS-05	60	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	IS	7	45
2017	IS-03	18	11
2017	IS-04	8	13
2017	IS-05	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	IS	34	45
2017	IS-03	37	11
2017	IS-04	16	13
2017	IS-05	50	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	IS	2	50	18	18	2	9	44
2017	IS-03	9	46	18	9	9	9	11
2017	IS-04	0	47	16	29	0	8	13

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	25	22	15	16	4	7	40	35	45
2017	IS-03	9	0	18	10	18	18	27	16	51	11
2017	IS-04	8	39	0	37	16	0	0	47	53	13
2017	IS-05	10	40	30	10	10	0	0	50	20	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	2	11	13	22	40	11	15	70	45
2017	IS-03	0	0	9	18	64	9	0	90	11
2017	IS-04	0	32	0	16	53	0	32	68	13
2017	IS-05	0	0	30	30	20	20	0	63	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.