2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	44	8	5	2	85	7	408
2017	3 to 10 years in the federal public service	37	43	9	8	4	80	11	737
2017	11 to 20 years in the federal public service	30	46	12	8	4	76	12	967
2017	More than 20 years in the federal public service	39	41	10	7	4	80	10	545
2014	Less than 3 years in the federal public service	41	41	6	8	3	82	11	172
2014	3 to 10 years in the federal public service	30	45	11	8	5	75	13	998
2014	11 to 20 years in the federal public service	25	47	12	11	5	72	16	938
2014	More than 20 years in the federal public service	36	43	10	8	3	78	12	781
2011	Less than 3 years in the federal public service	33	46	12	7	2	79	9	395
2011	3 to 10 years in the federal public service	32	42	12	7	5	75	12	1170
2011	11 to 20 years in the federal public service	34	38	13	9	6	72	15	844
2011	More than 20 years in the federal public service	40	41	8	6	4	81	11	872
2008	Less than 3 years in the federal public service	36	43	13	5	4	78	9	417
2008	3 to 10 years in the federal public service	36	43	10	8	3	79	11	1130
2008	11 to 20 years in the federal public service	36	44	9	7	4	80	11	743
2008	More than 20 years in the federal public service	39	39	10	7	5	79	12	899

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	38	10	4	3	84	6	409
2017	3 to 10 years in the federal public service	32	39	12	10	6	72	17	735
2017	11 to 20 years in the federal public service	27	36	15	13	8	64	21	966
2017	More than 20 years in the federal public service	30	36	12	12	10	66	22	544

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	10	3	0	87	3	409
2017	3 to 10 years in the federal public service	51	37	8	3	1	87	4	737
2017	11 to 20 years in the federal public service	50	35	10	3	2	85	5	962
2017	More than 20 years in the federal public service	59	33	6	2	1	92	3	542
2014	Less than 3 years in the federal public service	60	30	5	4	0	90	5	172
2014	3 to 10 years in the federal public service	55	32	8	3	2	87	5	997
2014	11 to 20 years in the federal public service	56	31	9	3	1	87	4	938
2014	More than 20 years in the federal public service	65	27	5	2	1	92	3	780
2011	Less than 3 years in the federal public service	54	34	9	2	1	88	4	395
2011	3 to 10 years in the federal public service	54	32	9	3	1	87	4	1172
2011	11 to 20 years in the federal public service	57	31	8	3	1	88	4	844
2011	More than 20 years in the federal public service	65	27	4	2	1	92	3	874

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	35	6	4	1	89	5	409
2017	3 to 10 years in the federal public service	44	38	9	6	3	82	9	737
2017	11 to 20 years in the federal public service	36	42	11	7	4	78	10	960
2017	More than 20 years in the federal public service	44	38	10	4	3	82	7	541
2014	Less than 3 years in the federal public service	52	36	7	1	4	88	5	172
2014	3 to 10 years in the federal public service	39	40	11	7	3	79	10	998
2014	11 to 20 years in the federal public service	33	41	13	9	2	75	11	938
2014	More than 20 years in the federal public service	41	41	9	8	2	82	10	780
2011	Less than 3 years in the federal public service	44	41	7	5	2	86	7	396
2011	3 to 10 years in the federal public service	38	45	9	5	3	83	8	1173
2011	11 to 20 years in the federal public service	37	43	11	6	3	80	9	845
2011	More than 20 years in the federal public service	44	40	7	6	3	85	8	876
2008	Less than 3 years in the federal public service	44	41	9	4	2	85	6	417
2008	3 to 10 years in the federal public service	41	45	7	5	2	86	7	1135
2008	11 to 20 years in the federal public service	41	45	7	6	1	86	7	745
2008	More than 20 years in the federal public service	46	38	7	5	4	84	9	904

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	29	8	3	1	0	88	4	409
2017	3 to 10 years in the federal public service	35	36	16	8	4	1	71	13	739
2017	11 to 20 years in the federal public service	29	36	18	10	6	1	65	16	964
2017	More than 20 years in the federal public service	29	34	17	11	8	1	64	19	544
2014	Less than 3 years in the federal public service	44	39	11	3	2	1	84	5	172
2014	3 to 10 years in the federal public service	31	38	16	9	5	0	69	15	998
2014	11 to 20 years in the federal public service	25	35	20	12	7	1	60	20	939
2014	More than 20 years in the federal public service	25	36	19	11	8	1	62	19	780
2011	Less than 3 years in the federal public service	44	35	13	5	2	1	80	8	396
2011	3 to 10 years in the federal public service	28	38	19	9	4	1	67	13	1169
2011	11 to 20 years in the federal public service	24	35	20	11	8	2	60	19	844
2011	More than 20 years in the federal public service	25	37	18	10	8	1	63	19	874

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	33	8	2	1	1	0	89	3	408
2017	3 to 10 years in the federal public service	35	36	16	8	4	0	0	71	12	738
2017	11 to 20 years in the federal public service	28	40	17	10	6	0	0	68	15	966
2017	More than 20 years in the federal public service	28	35	20	11	6	0	0	63	17	544
2014	Less than 3 years in the federal public service	40	41	10	5	2	1	0	82	8	172
2014	3 to 10 years in the federal public service	29	38	18	9	5	0	0	68	15	998
2014	11 to 20 years in the federal public service	25	36	20	12	7	0	0	61	19	939
2014	More than 20 years in the federal public service	25	37	18	13	7	0	0	62	20	778
2011	Less than 3 years in the federal public service	42	37	10	8	2	1	1	80	10	393
2011	3 to 10 years in the federal public service	27	41	18	9	5	1	0	68	14	1169
2011	11 to 20 years in the federal public service	23	38	19	12	7	1	0	61	20	842
2011	More than 20 years in the federal public service	24	37	17	13	8	0	0	62	21	873
2008	Less than 3 years in the federal public service	43	37	12	7	1	0	0	80	8	418
2008	3 to 10 years in the federal public service	29	43	16	8	4	1	0	72	12	1134
2008	11 to 20 years in the federal public service	22	43	16	12	7	0	0	66	19	743
2008	More than 20 years in the federal public service	27	39	13	12	8	0	0	67	20	904

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	20	16	7	3	8	1	71	11	409
2017	3 to 10 years in the federal public service	31	28	20	11	6	3	1	62	18	737
2017	11 to 20 years in the federal public service	26	29	19	14	8	4	0	57	24	963
2017	More than 20 years in the federal public service	33	26	16	9	8	5	2	64	18	544
2014	Less than 3 years in the federal public service	35	34	18	6	3	2	2	72	9	172
2014	3 to 10 years in the federal public service	27	26	22	11	8	5	1	57	20	998
2014	11 to 20 years in the federal public service	26	26	20	13	9	5	1	55	24	937
2014	More than 20 years in the federal public service	32	27	18	10	8	4	1	63	18	779
2011	Less than 3 years in the federal public service	37	27	17	8	5	3	2	68	14	395
2011	3 to 10 years in the federal public service	27	29	17	12	9	5	1	59	22	1170
2011	11 to 20 years in the federal public service	27	28	20	11	9	5	0	58	21	843
2011	More than 20 years in the federal public service	32	29	16	9	7	4	2	65	18	874
2008	Less than 3 years in the federal public service	30	26	21	12	5	5	1	59	18	417
2008	3 to 10 years in the federal public service	27	30	20	12	6	5	0	60	19	1134
2008	11 to 20 years in the federal public service	25	31	21	11	9	3	1	58	20	744
2008	More than 20 years in the federal public service	31	27	17	9	8	5	2	63	19	905

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	28	7	3	1	1	0	88	5	409
2017	3 to 10 years in the federal public service	46	27	12	7	6	2	1	75	12	738
2017	11 to 20 years in the federal public service	42	30	13	8	5	2	1	73	13	965
2017	More than 20 years in the federal public service	46	30	13	4	5	2	1	78	9	545
2014	Less than 3 years in the federal public service	60	30	7	1	1	0	1	91	2	172
2014	3 to 10 years in the federal public service	45	29	13	7	4	2	0	76	11	998
2014	11 to 20 years in the federal public service	39	30	11	9	7	3	1	72	16	939
2014	More than 20 years in the federal public service	43	31	11	7	4	3	1	76	12	780
2011	Less than 3 years in the federal public service	49	30	10	5	2	3	1	82	7	397
2011	3 to 10 years in the federal public service	42	33	12	6	5	2	1	77	11	1170
2011	11 to 20 years in the federal public service	41	30	14	8	6	1	0	72	14	845
2011	More than 20 years in the federal public service	40	30	12	8	6	3	1	73	15	876
2008	Less than 3 years in the federal public service	50	29	9	5	4	3	1	82	9	418
2008	3 to 10 years in the federal public service	43	31	10	7	6	3	1	77	13	1135
2008	11 to 20 years in the federal public service	39	34	10	7	6	3	1	76	13	745
2008	More than 20 years in the federal public service	39	32	11	8	7	2	1	73	15	904

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	28	9	5	2	1	0	84	7	407
2017	3 to 10 years in the federal public service	43	31	10	8	6	1	0	75	14	737
2017	11 to 20 years in the federal public service	40	33	11	10	6	1	0	73	15	964
2017	More than 20 years in the federal public service	41	34	12	6	5	0	1	77	12	544
2014	Less than 3 years in the federal public service	49	34	7	6	3	1	0	84	9	172
2014	3 to 10 years in the federal public service	43	34	10	8	5	0	0	76	13	998
2014	11 to 20 years in the federal public service	38	33	11	10	7	1	0	72	17	938
2014	More than 20 years in the federal public service	40	34	10	9	5	1	0	75	14	780
2011	Less than 3 years in the federal public service	44	35	9	8	3	1	1	79	11	396
2011	3 to 10 years in the federal public service	38	36	10	9	6	1	0	75	15	1169
2011	11 to 20 years in the federal public service	37	32	13	10	7	0	0	70	18	846
2011	More than 20 years in the federal public service	36	35	11	10	6	1	0	72	16	875
2008	Less than 3 years in the federal public service	46	35	10	4	4	1	0	82	8	418
2008	3 to 10 years in the federal public service	39	35	10	8	7	1	0	74	16	1135
2008	11 to 20 years in the federal public service	34	38	11	9	6	1	0	73	16	745
2008	More than 20 years in the federal public service	34	34	12	10	9	1	1	69	19	903

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	25	8	4	2	0	0	87	6	408
2017	3 to 10 years in the federal public service	51	25	10	8	6	0	0	76	14	738
2017	11 to 20 years in the federal public service	44	29	11	9	7	1	0	74	15	964
2017	More than 20 years in the federal public service	48	31	9	6	5	0	1	80	12	544
2014	Less than 3 years in the federal public service	63	25	5	3	3	0	1	89	6	172
2014	3 to 10 years in the federal public service	49	29	10	7	5	0	0	78	12	998
2014	11 to 20 years in the federal public service	42	30	12	8	6	1	0	73	14	938
2014	More than 20 years in the federal public service	48	30	11	6	5	0	1	79	11	781

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	30	7	2	2	13	0	87	4	409
2017	3 to 10 years in the federal public service	27	33	18	9	6	7	0	65	16	739
2017	11 to 20 years in the federal public service	18	34	18	12	8	10	0	59	22	967
2017	More than 20 years in the federal public service	21	34	17	13	7	8	1	59	22	543
2014	Less than 3 years in the federal public service	38	32	10	2	3	13	1	82	6	172
2014	3 to 10 years in the federal public service	24	34	16	10	5	10	0	65	17	998
2014	11 to 20 years in the federal public service	18	37	18	10	7	10	0	61	19	939
2014	More than 20 years in the federal public service	23	29	20	10	5	12	1	60	18	780
2011	Less than 3 years in the federal public service	31	35	13	4	3	12	1	77	8	395
2011	3 to 10 years in the federal public service	22	30	20	9	8	10	1	58	19	1169
2011	11 to 20 years in the federal public service	20	29	18	10	11	11	0	56	24	842
2011	More than 20 years in the federal public service	23	28	21	10	8	10	0	57	20	876

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	32	11	3	3	9	0	81	7	407
2017	3 to 10 years in the federal public service	22	35	17	14	9	3	1	60	23	736
2017	11 to 20 years in the federal public service	15	35	21	15	10	3	0	52	26	966
2017	More than 20 years in the federal public service	17	31	20	17	12	3	0	49	30	544
2014	Less than 3 years in the federal public service	36	33	13	5	3	8	1	76	9	172
2014	3 to 10 years in the federal public service	19	35	20	14	9	3	0	56	24	997
2014	11 to 20 years in the federal public service	17	30	21	19	11	3	0	48	30	939
2014	More than 20 years in the federal public service	17	30	21	18	10	3	0	49	29	780
2011	Less than 3 years in the federal public service	31	34	16	10	4	5	1	68	15	396
2011	3 to 10 years in the federal public service	18	32	20	15	11	3	0	52	27	1166
2011	11 to 20 years in the federal public service	15	29	19	18	17	2	0	45	36	840
2011	More than 20 years in the federal public service	15	30	22	15	15	3	0	47	31	875
2008	Less than 3 years in the federal public service	36	35	14	6	4	4	1	75	10	418
2008	3 to 10 years in the federal public service	22	30	21	14	9	3	0	54	24	1134
2008	11 to 20 years in the federal public service	16	31	21	15	14	3	0	48	30	747
2008	More than 20 years in the federal public service	16	31	18	17	15	2	0	48	33	904

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	27	14	6	4	15	1	71	12	408
2017	3 to 10 years in the federal public service	15	30	19	15	13	7	0	49	30	738
2017	11 to 20 years in the federal public service	11	29	22	19	12	7	0	43	33	965
2017	More than 20 years in the federal public service	11	31	21	19	12	6	0	45	33	544
2014	Less than 3 years in the federal public service	18	32	18	10	6	15	1	60	19	172
2014	3 to 10 years in the federal public service	13	29	22	18	12	6	0	45	31	997
2014	11 to 20 years in the federal public service	10	27	22	20	14	8	0	40	36	939
2014	More than 20 years in the federal public service	10	29	21	22	13	5	0	41	37	780
2011	Less than 3 years in the federal public service	17	32	18	18	4	10	1	55	25	395
2011	3 to 10 years in the federal public service	10	27	22	20	12	8	0	41	35	1164
2011	11 to 20 years in the federal public service	8	27	20	19	18	8	0	38	40	844
2011	More than 20 years in the federal public service	10	27	23	19	14	7	0	40	36	876
2008	Less than 3 years in the federal public service	17	34	17	14	4	13	1	59	21	418
2008	3 to 10 years in the federal public service	10	30	21	20	11	8	0	44	33	1136
2008	11 to 20 years in the federal public service	6	27	22	22	15	7	0	36	40	747
2008	More than 20 years in the federal public service	7	30	19	23	15	5	1	40	40	902

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	29	11	6	5	13	0	74	14	408
2017	3 to 10 years in the federal public service	20	28	16	15	14	7	0	51	31	738
2017	11 to 20 years in the federal public service	16	30	17	17	14	7	0	49	33	965
2017	More than 20 years in the federal public service	18	25	21	16	13	7	0	46	31	544
2014	Less than 3 years in the federal public service	27	30	16	6	8	11	1	66	16	171
2014	3 to 10 years in the federal public service	20	27	17	17	13	6	0	50	32	997
2014	11 to 20 years in the federal public service	16	28	19	15	14	7	0	48	32	939
2014	More than 20 years in the federal public service	18	28	20	16	13	5	0	49	30	780
2011	Less than 3 years in the federal public service	26	32	17	11	5	8	0	63	18	395
2011	3 to 10 years in the federal public service	17	32	17	15	13	6	0	52	29	1166
2011	11 to 20 years in the federal public service	15	31	18	12	16	8	0	50	30	845
2011	More than 20 years in the federal public service	18	31	18	13	14	6	0	52	29	875
2008	Less than 3 years in the federal public service	23	33	13	10	6	15	0	66	18	419
2008	3 to 10 years in the federal public service	14	31	18	16	12	10	0	49	31	1135
2008	11 to 20 years in the federal public service	10	30	18	17	15	10	0	44	36	747
2008	More than 20 years in the federal public service	13	30	18	14	16	9	0	47	33	899

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	27	14	12	5	10	1	65	20	409
2017	3 to 10 years in the federal public service	14	32	18	21	12	3	0	48	34	739
2017	11 to 20 years in the federal public service	13	30	20	22	13	3	0	44	35	966
2017	More than 20 years in the federal public service	13	34	20	17	12	4	0	49	30	544
2014	Less than 3 years in the federal public service	21	32	22	12	3	9	1	59	17	172
2014	3 to 10 years in the federal public service	14	32	18	21	13	2	0	47	35	998
2014	11 to 20 years in the federal public service	11	29	20	22	16	2	0	41	39	938
2014	More than 20 years in the federal public service	12	32	19	20	13	3	0	46	35	780
2011	Less than 3 years in the federal public service	15	33	17	20	9	5	1	52	31	392
2011	3 to 10 years in the federal public service	11	32	19	21	14	3	0	44	36	1167
2011	11 to 20 years in the federal public service	9	31	18	19	20	2	0	42	40	842
2011	More than 20 years in the federal public service	11	31	20	20	15	3	0	44	36	874
2008	Less than 3 years in the federal public service	24	34	14	15	4	8	1	63	21	417
2008	3 to 10 years in the federal public service	14	34	15	22	12	3	0	49	35	1135
2008	11 to 20 years in the federal public service	11	28	19	25	14	4	0	40	40	746
2008	More than 20 years in the federal public service	9	34	19	22	14	2	0	44	36	902

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	39	11	4	2	0	0	82	7	409
2017	3 to 10 years in the federal public service	28	36	15	13	7	1	0	64	20	737
2017	11 to 20 years in the federal public service	24	36	17	14	9	0	0	60	23	965
2017	More than 20 years in the federal public service	26	35	15	14	10	0	0	61	24	544
2014	Less than 3 years in the federal public service	41	37	9	10	1	1	1	79	11	172
2014	3 to 10 years in the federal public service	23	36	17	15	9	0	0	59	24	997
2014	11 to 20 years in the federal public service	18	35	18	16	13	0	0	53	29	938
2014	More than 20 years in the federal public service	22	38	16	12	11	0	0	60	23	780
2011	Less than 3 years in the federal public service	28	46	12	6	6	1	1	75	12	395
2011	3 to 10 years in the federal public service	25	39	17	11	8	0	0	64	19	1174
2011	11 to 20 years in the federal public service	19	38	18	14	12	0	0	57	25	845
2011	More than 20 years in the federal public service	21	40	16	12	10	1	0	61	22	874

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	41	11	9	3	77	12	407
2017	3 to 10 years in the federal public service	27	42	12	12	6	70	18	738
2017	11 to 20 years in the federal public service	29	38	13	13	8	67	21	966
2017	More than 20 years in the federal public service	34	43	10	7	5	77	13	543

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	15	12	10	3	36	4	57	23	409
2017	3 to 10 years in the federal public service	11	19	19	15	14	19	3	39	37	739
2017	11 to 20 years in the federal public service	10	20	17	20	11	19	3	39	39	961
2017	More than 20 years in the federal public service	10	22	20	15	11	18	4	41	33	543
2014	Less than 3 years in the federal public service	16	18	14	7	6	31	8	56	22	172
2014	3 to 10 years in the federal public service	11	18	20	18	15	16	2	35	40	998
2014	11 to 20 years in the federal public service	11	20	18	20	12	17	3	38	40	936
2014	More than 20 years in the federal public service	12	22	21	16	9	15	5	42	31	779

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	34	8	6	3	1	1	83	9	408
2017	3 to 10 years in the federal public service	40	34	11	8	6	0	0	74	14	738
2017	11 to 20 years in the federal public service	36	35	12	10	6	0	0	72	16	963
2017	More than 20 years in the federal public service	36	39	12	7	5	0	1	76	13	544
2014	Less than 3 years in the federal public service	47	40	3	3	5	1	1	88	8	172
2014	3 to 10 years in the federal public service	40	34	11	8	6	0	0	74	14	998
2014	11 to 20 years in the federal public service	35	37	11	9	7	1	0	73	16	939
2014	More than 20 years in the federal public service	39	36	11	7	6	0	0	76	13	780
2011	Less than 3 years in the federal public service	40	38	8	6	6	1	1	80	12	397
2011	3 to 10 years in the federal public service	37	36	10	10	5	1	0	74	16	1170
2011	11 to 20 years in the federal public service	35	36	11	10	6	0	0	72	16	845
2011	More than 20 years in the federal public service	35	36	13	8	8	1	0	71	16	873
2008	Less than 3 years in the federal public service	44	30	13	8	4	1	1	75	12	417
2008	3 to 10 years in the federal public service	37	35	12	9	7	0	0	72	16	1135
2008	11 to 20 years in the federal public service	30	40	12	9	7	1	1	71	16	744
2008	More than 20 years in the federal public service	33	35	13	10	8	0	1	68	19	903

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	28	27	0	0	9	5	68	0	22
2017	3 to 10 years in the federal public service	20	29	20	14	4	6	6	56	21	156
2017	11 to 20 years in the federal public service	19	35	17	12	5	5	7	61	20	356
2017	More than 20 years in the federal public service	20	32	22	8	3	3	12	61	13	211
2014	3 to 10 years in the federal public service	25	27	15	10	6	6	11	63	19	197
2014	11 to 20 years in the federal public service	22	36	17	8	6	4	8	65	15	303
2014	More than 20 years in the federal public service	21	37	16	7	6	3	9	67	15	320

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	29	6	6	2	3	1	86	8	409
2017	3 to 10 years in the federal public service	33	35	12	11	8	2	0	69	19	739
2017	11 to 20 years in the federal public service	31	36	12	12	5	2	1	69	18	964
2017	More than 20 years in the federal public service	31	36	13	10	6	1	2	70	16	545
2014	Less than 3 years in the federal public service	52	29	4	5	3	3	3	87	8	172
2014	3 to 10 years in the federal public service	34	36	12	11	5	1	1	72	16	998
2014	11 to 20 years in the federal public service	29	38	11	12	5	2	2	70	18	939
2014	More than 20 years in the federal public service	32	38	10	9	5	2	4	75	15	781
2011	Less than 3 years in the federal public service	39	35	8	7	3	4	3	80	12	397
2011	3 to 10 years in the federal public service	32	35	13	11	6	3	1	69	17	1172
2011	11 to 20 years in the federal public service	29	36	12	11	7	3	3	69	18	842
2011	More than 20 years in the federal public service	35	32	11	10	6	2	4	71	17	876
2008	Less than 3 years in the federal public service	42	29	11	7	2	6	2	78	10	419
2008	3 to 10 years in the federal public service	32	39	10	10	5	2	1	74	16	1136
2008	11 to 20 years in the federal public service	29	40	12	10	5	2	3	72	15	746
2008	More than 20 years in the federal public service	34	35	11	9	7	2	2	72	16	902

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	21	9	4	1	22	1	81	7	409
2017	3 to 10 years in the federal public service	28	32	11	11	9	9	1	66	22	738
2017	11 to 20 years in the federal public service	25	29	14	12	8	11	1	62	23	963
2017	More than 20 years in the federal public service	29	30	15	8	8	8	3	65	18	544
2014	Less than 3 years in the federal public service	41	24	10	3	2	18	3	82	6	172
2014	3 to 10 years in the federal public service	31	26	15	10	8	9	1	64	19	998
2014	11 to 20 years in the federal public service	28	26	14	10	8	11	3	62	21	939
2014	More than 20 years in the federal public service	32	28	12	8	7	8	4	69	17	781
2011	Less than 3 years in the federal public service	37	24	11	5	4	16	4	76	11	397
2011	3 to 10 years in the federal public service	33	27	12	10	8	9	1	67	20	1171
2011	11 to 20 years in the federal public service	33	25	14	9	8	7	3	65	19	841
2011	More than 20 years in the federal public service	33	27	12	9	8	7	4	68	19	874
2008	Less than 3 years in the federal public service	41	21	11	4	4	17	3	77	10	419
2008	3 to 10 years in the federal public service	36	28	13	9	6	7	2	70	16	1134
2008	11 to 20 years in the federal public service	33	30	11	10	7	7	2	70	18	746
2008	More than 20 years in the federal public service	38	27	13	9	7	5	2	70	17	902

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	39	11	8	3	0	0	78	12	409
2017	3 to 10 years in the federal public service	28	40	13	12	6	0	0	69	18	738
2017	11 to 20 years in the federal public service	26	42	15	10	6	0	0	69	16	963
2017	More than 20 years in the federal public service	31	40	14	7	6	0	1	73	13	545
2014	Less than 3 years in the federal public service	34	38	16	10	2	0	1	72	12	172
2014	3 to 10 years in the federal public service	26	36	15	16	7	0	0	63	23	997
2014	11 to 20 years in the federal public service	23	38	16	15	7	0	0	61	23	937
2014	More than 20 years in the federal public service	28	41	12	10	7	0	1	70	17	780
2011	Less than 3 years in the federal public service	30	37	15	9	5	1	3	70	14	397
2011	3 to 10 years in the federal public service	26	40	15	12	5	0	1	67	17	1172
2011	11 to 20 years in the federal public service	24	43	16	10	7	0	1	67	17	843
2011	More than 20 years in the federal public service	32	36	15	9	5	0	2	70	15	873
2008	Less than 3 years in the federal public service	35	38	12	8	2	0	4	77	11	419
2008	3 to 10 years in the federal public service	28	41	16	11	3	0	1	69	15	1134
2008	11 to 20 years in the federal public service	28	42	16	8	5	0	1	70	14	747
2008	More than 20 years in the federal public service	30	38	16	8	5	0	3	71	13	905

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	40	7	4	3	86	7	409
2017	3 to 10 years in the federal public service	47	37	7	6	3	83	10	739
2017	11 to 20 years in the federal public service	43	40	8	6	3	83	9	965
2017	More than 20 years in the federal public service	50	35	9	5	2	84	7	544
2014	Less than 3 years in the federal public service	49	39	5	4	3	88	7	172
2014	3 to 10 years in the federal public service	40	41	9	7	3	81	10	998
2014	11 to 20 years in the federal public service	37	44	10	6	3	81	9	939
2014	More than 20 years in the federal public service	48	34	9	7	2	82	9	781
2011	Less than 3 years in the federal public service	41	38	9	7	4	80	11	397
2011	3 to 10 years in the federal public service	41	38	10	6	4	80	10	1171
2011	11 to 20 years in the federal public service	43	37	9	7	3	80	10	843
2011	More than 20 years in the federal public service	50	33	9	5	3	84	8	874
2008	Less than 3 years in the federal public service	39	39	9	8	5	78	13	419
2008	3 to 10 years in the federal public service	41	42	8	7	2	84	9	1135
2008	11 to 20 years in the federal public service	44	40	8	6	2	84	8	746
2008	More than 20 years in the federal public service	47	35	8	7	3	82	10	905

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	40	6	4	2	89	6	409
2017	3 to 10 years in the federal public service	51	36	5	5	3	88	8	738
2017	11 to 20 years in the federal public service	50	37	5	6	2	87	8	963
2017	More than 20 years in the federal public service	56	32	6	5	2	88	7	543
2014	Less than 3 years in the federal public service	52	38	5	5	0	90	6	172
2014	3 to 10 years in the federal public service	45	38	6	7	3	83	10	998
2014	11 to 20 years in the federal public service	45	41	6	6	3	86	8	939
2014	More than 20 years in the federal public service	52	32	8	6	3	84	9	779
2011	Less than 3 years in the federal public service	47	38	6	7	2	85	10	395
2011	3 to 10 years in the federal public service	47	37	7	6	3	84	8	1172
2011	11 to 20 years in the federal public service	48	40	6	5	2	87	7	845
2011	More than 20 years in the federal public service	56	33	5	3	2	89	6	873
2008	Less than 3 years in the federal public service	43	39	9	6	3	82	9	419
2008	3 to 10 years in the federal public service	44	44	6	4	2	88	6	1133
2008	11 to 20 years in the federal public service	46	45	5	3	1	91	4	747
2008	More than 20 years in the federal public service	49	40	6	3	2	89	5	905

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	31	12	7	3	10	1	76	11	408
2017	3 to 10 years in the federal public service	20	34	15	17	12	2	0	55	30	738
2017	11 to 20 years in the federal public service	14	33	19	17	14	2	0	48	32	963
2017	More than 20 years in the federal public service	17	35	19	14	12	2	1	53	27	542
2014	Less than 3 years in the federal public service	22	34	13	11	5	11	3	66	19	172
2014	3 to 10 years in the federal public service	16	32	18	20	12	1	0	49	33	998
2014	11 to 20 years in the federal public service	15	30	17	18	18	2	0	46	37	938
2014	More than 20 years in the federal public service	18	30	19	17	13	3	1	50	31	781
2011	Less than 3 years in the federal public service	25	33	18	10	7	4	2	63	18	397
2011	3 to 10 years in the federal public service	20	34	16	16	11	2	0	56	28	1172
2011	11 to 20 years in the federal public service	17	33	17	15	16	2	0	51	32	844
2011	More than 20 years in the federal public service	20	34	16	15	14	2	0	55	29	873
2008	Less than 3 years in the federal public service	30	35	16	10	4	5	1	69	14	418
2008	3 to 10 years in the federal public service	21	35	18	16	9	1	0	57	25	1135
2008	11 to 20 years in the federal public service	18	34	19	14	14	1	0	52	28	744
2008	More than 20 years in the federal public service	20	36	15	16	11	1	1	57	27	901

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	23	11	11	6	9	7	66	21	407
2017	3 to 10 years in the federal public service	16	28	16	18	19	2	1	46	38	739
2017	11 to 20 years in the federal public service	11	25	14	20	26	2	2	37	48	964
2017	More than 20 years in the federal public service	13	19	15	20	26	2	4	35	49	543
2014	Less than 3 years in the federal public service	16	27	11	14	12	11	10	54	32	172
2014	3 to 10 years in the federal public service	14	23	13	22	24	2	2	38	48	997
2014	11 to 20 years in the federal public service	10	21	14	20	32	2	1	31	54	937
2014	More than 20 years in the federal public service	13	18	15	18	29	2	4	34	50	779
2011	Less than 3 years in the federal public service	20	27	16	13	13	6	4	53	29	396
2011	3 to 10 years in the federal public service	13	24	14	23	23	2	1	38	47	1167
2011	11 to 20 years in the federal public service	12	20	14	22	29	1	1	33	53	843
2011	More than 20 years in the federal public service	11	19	14	21	30	1	3	32	53	874
2008	Less than 3 years in the federal public service	27	35	11	10	8	6	3	68	20	416
2008	3 to 10 years in the federal public service	19	30	11	19	18	2	1	51	38	1134
2008	11 to 20 years in the federal public service	12	29	13	23	22	1	1	41	46	742
2008	More than 20 years in the federal public service	9	22	15	20	29	1	4	33	52	901

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	36	12	8	2	1	0	78	10	409
2017	3 to 10 years in the federal public service	32	41	12	10	6	0	0	73	15	735
2017	11 to 20 years in the federal public service	30	42	12	10	6	0	0	72	16	960
2017	More than 20 years in the federal public service	35	39	9	10	6	0	1	75	16	542
2014	Less than 3 years in the federal public service	28	46	16	3	7	0	1	75	10	172
2014	3 to 10 years in the federal public service	24	41	14	13	8	0	0	66	21	998
2014	11 to 20 years in the federal public service	20	44	15	12	9	0	0	65	21	937
2014	More than 20 years in the federal public service	26	44	9	14	7	0	0	70	21	780
2011	Less than 3 years in the federal public service	33	42	13	8	3	1	1	76	11	395
2011	3 to 10 years in the federal public service	30	40	13	10	6	0	0	70	16	1171
2011	11 to 20 years in the federal public service	30	40	14	8	8	0	0	70	16	842
2011	More than 20 years in the federal public service	32	42	10	9	6	0	0	75	15	873

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	31	8	6	2	0	0	84	8	408
2017	3 to 10 years in the federal public service	41	35	11	8	5	0	0	76	13	735
2017	11 to 20 years in the federal public service	34	38	13	9	6	0	0	73	15	960
2017	More than 20 years in the federal public service	43	32	12	8	5	0	0	75	12	543
2014	Less than 3 years in the federal public service	45	30	14	6	3	1	1	77	9	172
2014	3 to 10 years in the federal public service	34	35	14	11	6	0	0	69	17	998
2014	11 to 20 years in the federal public service	28	39	13	13	7	0	0	67	20	938
2014	More than 20 years in the federal public service	35	37	12	10	6	0	0	72	16	781

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	36	12	5	1	1	1	82	6	409
2017	3 to 10 years in the federal public service	32	38	14	11	5	0	0	70	16	737
2017	11 to 20 years in the federal public service	26	39	15	13	6	1	1	66	19	962
2017	More than 20 years in the federal public service	30	36	14	14	6	0	1	66	20	543
2014	Less than 3 years in the federal public service	40	41	11	5	2	0	1	82	7	172
2014	3 to 10 years in the federal public service	28	37	17	11	6	1	1	66	17	998
2014	11 to 20 years in the federal public service	24	35	17	15	8	1	1	60	23	938
2014	More than 20 years in the federal public service	27	35	16	13	7	0	1	63	21	780
2011	Less than 3 years in the federal public service	34	44	13	5	1	1	1	80	7	396
2011	3 to 10 years in the federal public service	31	42	13	8	4	1	1	75	11	1173
2011	11 to 20 years in the federal public service	29	38	16	9	6	1	1	68	15	845
2011	More than 20 years in the federal public service	34	38	13	8	4	1	1	74	13	875

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	36	14	5	2	8	2	77	7	406
2017	3 to 10 years in the federal public service	21	41	18	10	6	4	1	65	17	738
2017	11 to 20 years in the federal public service	16	39	22	11	7	5	0	58	19	965
2017	More than 20 years in the federal public service	18	39	18	12	7	4	1	61	20	544

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	27	7	4	2	1	1	87	6	408
2017	3 to 10 years in the federal public service	44	30	10	8	6	0	1	76	14	738
2017	11 to 20 years in the federal public service	39	34	11	9	6	0	0	74	15	963
2017	More than 20 years in the federal public service	46	33	9	6	5	0	1	79	12	542
2014	Less than 3 years in the federal public service	48	31	13	7	0	0	1	80	7	172
2014	3 to 10 years in the federal public service	39	33	13	7	5	0	1	74	13	997
2014	11 to 20 years in the federal public service	36	34	13	9	5	0	1	71	15	938
2014	More than 20 years in the federal public service	40	34	11	9	4	1	1	75	13	781
2011	Less than 3 years in the federal public service	44	36	9	5	3	1	2	82	8	397
2011	3 to 10 years in the federal public service	41	35	11	7	5	0	1	77	12	1171
2011	11 to 20 years in the federal public service	36	40	10	9	5	1	0	77	13	843
2011	More than 20 years in the federal public service	41	33	13	8	3	0	1	75	12	876

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	18	12	9	7	8	15	63	22	407
2017	3 to 10 years in the federal public service	26	22	12	12	14	4	10	55	31	739
2017	11 to 20 years in the federal public service	23	21	13	15	13	2	12	52	33	964
2017	More than 20 years in the federal public service	23	19	13	15	14	1	15	50	35	544
2014	Less than 3 years in the federal public service	18	22	18	9	10	4	18	51	25	172
2014	3 to 10 years in the federal public service	21	25	12	15	15	2	10	53	34	998
2014	11 to 20 years in the federal public service	22	21	14	12	17	3	11	50	34	939
2014	More than 20 years in the federal public service	20	20	10	14	19	2	15	48	40	781
2011	Less than 3 years in the federal public service	26	25	14	12	7	5	12	61	22	397
2011	3 to 10 years in the federal public service	24	25	13	15	13	2	8	54	31	1172
2011	11 to 20 years in the federal public service	22	24	11	13	15	2	13	54	33	845
2011	More than 20 years in the federal public service	20	21	13	12	17	2	14	50	35	876
2008	Less than 3 years in the federal public service	25	20	15	12	8	8	13	57	24	419
2008	3 to 10 years in the federal public service	29	25	9	13	15	1	8	59	31	1134
2008	11 to 20 years in the federal public service	22	21	10	15	20	1	10	49	40	745
2008	More than 20 years in the federal public service	23	19	10	12	21	2	13	49	39	904

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	37	11	2	1	1	86	3	409
2017	3 to 10 years in the federal public service	30	39	16	10	4	1	70	14	738
2017	11 to 20 years in the federal public service	28	34	20	11	5	1	63	16	967
2017	More than 20 years in the federal public service	27	34	18	11	8	2	62	19	544
2014	Less than 3 years in the federal public service	49	31	14	4	1	1	81	5	172
2014	3 to 10 years in the federal public service	30	38	17	8	5	1	69	14	998
2014	11 to 20 years in the federal public service	26	36	18	11	6	1	64	18	939
2014	More than 20 years in the federal public service	26	34	17	12	9	2	62	21	781
2011	Less than 3 years in the federal public service	36	37	17	6	3	1	74	9	396
2011	3 to 10 years in the federal public service	28	37	19	10	5	1	65	15	1171
2011	11 to 20 years in the federal public service	21	36	21	12	8	1	58	21	845
2011	More than 20 years in the federal public service	22	35	20	12	9	1	57	22	874
2008	Less than 3 years in the federal public service	39	35	17	6	3	0	74	9	419
2008	3 to 10 years in the federal public service	23	39	21	11	6	0	62	17	1134
2008	11 to 20 years in the federal public service	18	33	24	14	11	1	51	25	747
2008	More than 20 years in the federal public service	21	34	22	15	7	1	55	22	904

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	20	6	4	1	8	6	87	6	406
2017	3 to 10 years in the federal public service	51	24	7	7	5	4	3	80	13	738
2017	11 to 20 years in the federal public service	50	26	7	5	4	4	3	82	11	961
2017	More than 20 years in the federal public service	54	26	7	3	2	3	4	86	6	544
2014	Less than 3 years in the federal public service	55	24	8	1	1	6	5	89	3	172
2014	3 to 10 years in the federal public service	51	23	8	6	5	4	4	80	12	998
2014	11 to 20 years in the federal public service	50	25	9	4	5	3	4	81	10	939
2014	More than 20 years in the federal public service	53	23	9	4	2	3	5	83	7	780
2011	Less than 3 years in the federal public service	49	27	7	5	4	5	3	83	10	396
2011	3 to 10 years in the federal public service	46	28	9	7	6	2	3	77	13	1171
2011	11 to 20 years in the federal public service	48	29	9	5	3	2	4	81	9	843
2011	More than 20 years in the federal public service	49	29	9	4	3	3	4	83	7	876

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	33	31	36	408
2017	3 to 10 years in the federal public service	23	42	35	739
2017	11 to 20 years in the federal public service	26	42	32	967
2017	More than 20 years in the federal public service	29	43	28	544
2014	Less than 3 years in the federal public service	38	33	29	172
2014	3 to 10 years in the federal public service	30	34	36	998
2014	11 to 20 years in the federal public service	23	41	36	937
2014	More than 20 years in the federal public service	25	46	29	780
2011	Less than 3 years in the federal public service	30	35	35	397
2011	3 to 10 years in the federal public service	28	36	36	1175
2011	11 to 20 years in the federal public service	19	49	31	846
2011	More than 20 years in the federal public service	26	44	30	873

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	13	10	4	70	3	119
2017	3 to 10 years in the federal public service	3	25	51	6	7	7	174
2017	11 to 20 years in the federal public service	11	21	53	6	1	9	253
2017	More than 20 years in the federal public service	62	7	17	6	3	5	159
2014	Less than 3 years in the federal public service	1	17	15	17	9999	50	59
2014	3 to 10 years in the federal public service	2	33	41	14	9999	10	308
2014	11 to 20 years in the federal public service	7	23	49	10	9999	11	224
2014	More than 20 years in the federal public service	60	8	19	7	9999	6	197
2011	Less than 3 years in the federal public service	1	26	31	17	9999	26	119
2011	3 to 10 years in the federal public service	2	31	44	13	9999	11	334
2011	11 to 20 years in the federal public service	13	24	43	14	9999	6	169
2011	More than 20 years in the federal public service	67	5	18	5	9999	5	234

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	33	10	5	1	1	83	7	408
2017	3 to 10 years in the federal public service	40	41	9	7	3	0	81	10	737
2017	11 to 20 years in the federal public service	38	39	11	7	4	1	77	11	965
2017	More than 20 years in the federal public service	42	39	9	6	3	0	82	9	545
2014	Less than 3 years in the federal public service	41	42	9	4	3	1	83	8	172
2014	3 to 10 years in the federal public service	37	42	12	6	4	0	79	9	998
2014	11 to 20 years in the federal public service	36	40	12	7	3	1	77	11	936
2014	More than 20 years in the federal public service	42	38	11	6	2	1	81	9	781
2011	Less than 3 years in the federal public service	37	46	9	6	0	0	84	7	397
2011	3 to 10 years in the federal public service	37	42	13	5	3	1	79	8	1173
2011	11 to 20 years in the federal public service	36	42	11	6	4	0	78	10	844
2011	More than 20 years in the federal public service	41	38	11	7	3	0	80	10	874
2008	Less than 3 years in the federal public service	43	41	10	4	1	1	85	6	417
2008	3 to 10 years in the federal public service	41	39	11	5	3	1	81	8	1135
2008	11 to 20 years in the federal public service	37	42	10	6	4	1	80	10	744
2008	More than 20 years in the federal public service	42	37	10	6	4	1	80	10	901

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	41	13	8	2	3	0	77	10	408
2017	3 to 10 years in the federal public service	20	43	19	11	5	2	0	65	16	738
2017	11 to 20 years in the federal public service	18	41	22	12	6	2	0	60	18	961
2017	More than 20 years in the federal public service	19	41	23	11	4	2	0	61	15	544
2014	Less than 3 years in the federal public service	28	48	17	4	2	1	1	77	6	172
2014	3 to 10 years in the federal public service	23	44	17	11	4	1	0	67	16	998
2014	11 to 20 years in the federal public service	19	41	21	10	6	2	0	61	17	939
2014	More than 20 years in the federal public service	20	41	21	11	5	2	0	62	16	780
2011	Less than 3 years in the federal public service	26	46	12	11	3	2	0	74	14	397
2011	3 to 10 years in the federal public service	20	40	19	12	7	2	0	61	19	1170
2011	11 to 20 years in the federal public service	18	40	17	13	9	2	0	60	22	841
2011	More than 20 years in the federal public service	19	39	19	12	8	2	0	60	21	877

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	17	31	25	17	1	6	46	21	408
2017	3 to 10 years in the federal public service	8	23	36	22	7	1	3	30	32	734
2017	11 to 20 years in the federal public service	11	26	36	18	6	0	2	24	39	960
2017	More than 20 years in the federal public service	10	24	41	14	7	0	3	22	35	538
2014	Less than 3 years in the federal public service	3	15	41	22	12	5	3	37	20	171
2014	3 to 10 years in the federal public service	10	25	39	18	7	0	2	25	35	994
2014	11 to 20 years in the federal public service	11	27	40	15	5	1	2	20	39	936
2014	More than 20 years in the federal public service	11	28	38	15	5	0	2	21	40	780
2011	Less than 3 years in the federal public service	8	24	34	18	11	3	3	30	33	395
2011	3 to 10 years in the federal public service	12	26	33	19	6	1	3	26	39	1167
2011	11 to 20 years in the federal public service	13	32	35	14	4	0	2	19	46	841
2011	More than 20 years in the federal public service	11	29	38	14	6	0	2	20	41	871
2008	Less than 3 years in the federal public service	4	20	36	22	12	2	4	36	26	416
2008	3 to 10 years in the federal public service	10	26	37	18	6	0	2	24	38	1134
2008	11 to 20 years in the federal public service	10	33	39	14	3	1	1	17	44	746
2008	More than 20 years in the federal public service	9	31	37	16	4	0	2	20	41	901

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	8	18	25	35	5	7	67	13	407
2017	3 to 10 years in the federal public service	7	16	28	28	13	3	4	44	25	730
2017	11 to 20 years in the federal public service	9	21	31	23	11	2	3	36	31	961
2017	More than 20 years in the federal public service	9	20	31	24	9	2	6	36	31	538
2014	Less than 3 years in the federal public service	2	17	18	26	25	5	7	58	21	170
2014	3 to 10 years in the federal public service	9	16	30	26	13	2	3	41	27	992
2014	11 to 20 years in the federal public service	11	20	36	21	8	3	2	30	32	931
2014	More than 20 years in the federal public service	11	23	34	19	8	3	2	29	35	781
2011	Less than 3 years in the federal public service	6	15	25	25	19	7	4	50	23	395
2011	3 to 10 years in the federal public service	10	19	26	26	12	3	4	41	31	1167
2011	11 to 20 years in the federal public service	14	22	29	22	9	2	3	32	38	839
2011	More than 20 years in the federal public service	13	24	30	19	10	1	3	30	39	873
2008	Less than 3 years in the federal public service	5	12	23	29	19	5	7	55	19	417
2008	3 to 10 years in the federal public service	10	20	29	24	11	3	3	37	32	1131
2008	11 to 20 years in the federal public service	10	23	35	22	7	2	2	30	34	742
2008	More than 20 years in the federal public service	11	25	30	21	9	2	3	31	38	899

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	18	26	15	17	4	7	36	34	408
2017	3 to 10 years in the federal public service	19	29	27	13	7	2	3	20	51	734
2017	11 to 20 years in the federal public service	23	26	30	13	4	1	3	17	51	962
2017	More than 20 years in the federal public service	23	28	28	8	7	1	5	16	54	540
2014	Less than 3 years in the federal public service	23	22	26	13	8	2	5	23	49	172
2014	3 to 10 years in the federal public service	28	29	26	11	4	1	2	15	59	994
2014	11 to 20 years in the federal public service	30	31	24	8	3	2	3	11	64	933
2014	More than 20 years in the federal public service	32	28	23	9	4	1	3	13	63	780
2011	Less than 3 years in the federal public service	14	24	32	10	12	6	2	25	41	397
2011	3 to 10 years in the federal public service	21	26	26	14	7	1	4	22	50	1168
2011	11 to 20 years in the federal public service	24	27	29	12	5	1	2	18	53	840
2011	More than 20 years in the federal public service	24	28	29	11	5	1	3	17	54	868
2008	Less than 3 years in the federal public service	10	24	30	17	11	4	5	31	36	416
2008	3 to 10 years in the federal public service	17	29	27	16	6	2	3	24	48	1128
2008	11 to 20 years in the federal public service	21	27	32	12	4	2	3	17	50	744
2008	More than 20 years in the federal public service	23	28	29	11	5	1	2	17	53	899

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	5	20	35	32	2	5	72	7	407
2017	3 to 10 years in the federal public service	8	17	34	26	11	0	3	39	26	725
2017	11 to 20 years in the federal public service	13	19	33	23	8	0	3	32	34	956
2017	More than 20 years in the federal public service	10	20	35	22	10	0	3	34	31	541
2014	Less than 3 years in the federal public service	5	5	26	36	25	0	3	63	10	172
2014	3 to 10 years in the federal public service	8	17	36	27	9	0	2	37	26	990
2014	11 to 20 years in the federal public service	10	21	38	21	7	1	2	29	31	931
2014	More than 20 years in the federal public service	10	20	36	24	7	1	3	32	31	777
2011	Less than 3 years in the federal public service	5	13	28	26	20	4	3	49	20	397
2011	3 to 10 years in the federal public service	11	17	32	25	11	1	3	38	29	1166
2011	11 to 20 years in the federal public service	12	22	36	22	6	1	2	29	34	841
2011	More than 20 years in the federal public service	11	20	38	21	6	1	3	29	32	868
2008	Less than 3 years in the federal public service	3	10	28	29	24	2	4	56	14	415
2008	3 to 10 years in the federal public service	7	20	33	27	11	0	3	38	28	1126
2008	11 to 20 years in the federal public service	10	20	38	22	7	1	2	29	31	744
2008	More than 20 years in the federal public service	9	22	38	21	7	0	2	29	32	899

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	7	22	26	30	4	7	62	13	407
2017	3 to 10 years in the federal public service	19	23	29	18	9	1	2	28	43	734
2017	11 to 20 years in the federal public service	23	26	30	13	5	1	2	19	51	964
2017	More than 20 years in the federal public service	21	29	27	13	6	1	3	20	52	538
2014	Less than 3 years in the federal public service	7	10	25	23	20	7	7	50	20	172
2014	3 to 10 years in the federal public service	19	24	30	16	7	1	3	24	45	993
2014	11 to 20 years in the federal public service	25	29	27	12	5	1	2	17	56	936
2014	More than 20 years in the federal public service	28	30	27	9	4	1	2	13	60	780
2011	Less than 3 years in the federal public service	11	20	22	19	16	6	6	40	35	396
2011	3 to 10 years in the federal public service	17	26	27	17	9	1	3	26	45	1169
2011	11 to 20 years in the federal public service	27	28	27	9	5	1	2	15	57	840
2011	More than 20 years in the federal public service	25	28	29	10	5	1	2	15	54	873
2008	Less than 3 years in the federal public service	4	14	25	25	20	4	8	51	21	416
2008	3 to 10 years in the federal public service	15	25	29	18	9	2	3	28	42	1134
2008	11 to 20 years in the federal public service	23	30	27	13	4	1	2	17	55	746
2008	More than 20 years in the federal public service	22	30	28	12	5	0	3	17	54	900

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	17	18	34	8	9	63	17	408
2017	3 to 10 years in the federal public service	10	17	26	25	15	3	4	43	29	734
2017	11 to 20 years in the federal public service	12	18	26	27	10	2	5	40	32	961
2017	More than 20 years in the federal public service	9	18	27	24	14	2	7	41	30	541
2014	Less than 3 years in the federal public service	5	8	12	28	27	11	10	68	16	171
2014	3 to 10 years in the federal public service	9	14	25	29	16	2	6	48	24	994
2014	11 to 20 years in the federal public service	7	16	26	30	13	2	5	47	25	935
2014	More than 20 years in the federal public service	8	16	28	28	12	2	7	44	26	780
2011	Less than 3 years in the federal public service	5	12	25	19	22	8	9	50	21	395
2011	3 to 10 years in the federal public service	9	15	25	26	16	2	7	46	26	1166
2011	11 to 20 years in the federal public service	10	17	27	24	15	2	6	42	29	840
2011	More than 20 years in the federal public service	7	15	27	30	14	1	6	47	24	869
2008	Less than 3 years in the federal public service	6	11	22	22	19	9	10	51	21	417
2008	3 to 10 years in the federal public service	10	16	27	23	15	3	6	42	29	1130
2008	11 to 20 years in the federal public service	8	19	29	25	11	2	6	39	30	745
2008	More than 20 years in the federal public service	9	21	23	24	15	1	7	42	33	898

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	14	25	19	17	8	7	43	28	407
2017	3 to 10 years in the federal public service	17	27	30	13	7	2	3	21	47	731
2017	11 to 20 years in the federal public service	21	27	30	14	4	2	3	18	50	959
2017	More than 20 years in the federal public service	20	28	34	7	5	2	4	13	51	540
2014	Less than 3 years in the federal public service	15	21	21	19	16	3	5	38	39	172
2014	3 to 10 years in the federal public service	22	25	31	12	6	1	3	18	50	995
2014	11 to 20 years in the federal public service	25	32	25	10	4	2	3	14	59	936
2014	More than 20 years in the federal public service	30	25	28	9	3	2	2	13	57	781

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	29	7	4	4	2	0	85	8	409
2017	3 to 10 years in the federal public service	41	30	10	11	8	0	0	71	18	738
2017	11 to 20 years in the federal public service	39	32	10	10	7	1	0	72	17	963
2017	More than 20 years in the federal public service	44	30	8	7	8	1	1	76	16	545
2014	Less than 3 years in the federal public service	47	34	7	6	5	0	1	82	11	172
2014	3 to 10 years in the federal public service	41	31	9	10	7	1	0	73	17	998
2014	11 to 20 years in the federal public service	38	31	10	11	9	1	0	69	20	939
2014	More than 20 years in the federal public service	45	32	8	8	6	1	0	78	14	781

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	25	4	3	1	91	5	409
2017	3 to 10 years in the federal public service	43	37	8	8	5	80	12	738
2017	11 to 20 years in the federal public service	43	38	8	8	3	81	11	962
2017	More than 20 years in the federal public service	46	36	9	6	3	82	9	543
2014	Less than 3 years in the federal public service	61	30	5	3	1	91	4	172
2014	3 to 10 years in the federal public service	43	37	9	6	4	81	10	998
2014	11 to 20 years in the federal public service	39	40	10	8	3	80	10	939
2014	More than 20 years in the federal public service	44	40	8	5	2	85	7	780

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	31	8	2	1	9	0	88	3	408
2017	3 to 10 years in the federal public service	37	37	13	4	3	5	0	78	8	736
2017	11 to 20 years in the federal public service	33	39	16	3	2	6	1	77	6	964
2017	More than 20 years in the federal public service	35	36	18	3	2	7	0	75	6	543
2014	Less than 3 years in the federal public service	45	34	12	0	0	8	1	87	1	172
2014	3 to 10 years in the federal public service	42	34	13	2	2	6	1	81	5	996
2014	11 to 20 years in the federal public service	38	35	13	4	3	7	0	79	7	939
2014	More than 20 years in the federal public service	40	38	12	2	1	6	1	84	3	781

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	34	6	2	0	3	0	92	2	407
2017	3 to 10 years in the federal public service	37	42	13	4	2	2	0	81	6	738
2017	11 to 20 years in the federal public service	34	41	13	6	3	3	0	77	9	966
2017	More than 20 years in the federal public service	35	42	13	3	2	4	0	80	6	545
2014	Less than 3 years in the federal public service	58	32	6	1	0	2	1	93	1	172
2014	3 to 10 years in the federal public service	41	36	12	4	3	2	0	79	8	995
2014	11 to 20 years in the federal public service	36	39	13	6	3	4	0	78	9	937
2014	More than 20 years in the federal public service	38	40	13	3	2	4	0	82	5	781
2011	Less than 3 years in the federal public service	43	39	8	4	1	4	1	86	6	395
2011	3 to 10 years in the federal public service	31	41	14	5	4	4	0	76	9	1167
2011	11 to 20 years in the federal public service	28	41	16	5	5	5	0	73	10	841
2011	More than 20 years in the federal public service	30	42	15	5	4	4	1	76	9	871

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	24	3	1	1	1	95	2	407
2017	3 to 10 years in the federal public service	44	40	9	4	3	0	84	7	739
2017	11 to 20 years in the federal public service	38	40	13	6	3	0	78	9	965
2017	More than 20 years in the federal public service	38	39	11	8	3	0	77	12	545
2014	Less than 3 years in the federal public service	67	27	3	1	1	1	95	2	172
2014	3 to 10 years in the federal public service	47	35	10	5	3	0	82	8	995
2014	11 to 20 years in the federal public service	38	39	13	6	4	1	77	10	936
2014	More than 20 years in the federal public service	44	36	12	6	3	0	80	8	781
2011	Less than 3 years in the federal public service	55	33	7	3	1	0	88	5	395
2011	3 to 10 years in the federal public service	39	39	13	5	3	1	78	8	1169
2011	11 to 20 years in the federal public service	34	38	15	7	6	1	72	13	843
2011	More than 20 years in the federal public service	35	38	14	6	6	0	73	13	873
2008	Less than 3 years in the federal public service	54	34	7	3	2	0	88	5	418
2008	3 to 10 years in the federal public service	35	42	13	6	3	1	78	9	1135
2008	11 to 20 years in the federal public service	29	43	13	9	4	1	73	14	746
2008	More than 20 years in the federal public service	31	40	12	10	6	1	71	16	903

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	22	12	6	3	10	11	74	11	409
2017	3 to 10 years in the federal public service	26	31	15	10	10	5	3	62	21	738
2017	11 to 20 years in the federal public service	24	33	16	11	8	6	3	62	21	966
2017	More than 20 years in the federal public service	25	35	15	8	10	4	3	65	19	544
2014	Less than 3 years in the federal public service	42	30	7	3	3	8	7	85	6	172
2014	3 to 10 years in the federal public service	29	29	14	10	8	6	3	64	21	998
2014	11 to 20 years in the federal public service	28	31	15	10	9	5	2	63	20	939
2014	More than 20 years in the federal public service	31	31	14	9	7	4	3	68	18	781

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	40	4	2	1	7	0	92	3	406
2017	3 to 10 years in the federal public service	35	41	14	4	2	3	0	79	6	736
2017	11 to 20 years in the federal public service	33	44	13	5	1	5	0	80	6	959
2017	More than 20 years in the federal public service	37	40	13	4	1	5	0	82	5	543
2014	Less than 3 years in the federal public service	36	43	10	5	1	5	1	83	6	172
2014	3 to 10 years in the federal public service	36	40	12	6	2	5	0	80	8	997
2014	11 to 20 years in the federal public service	35	43	11	4	2	5	0	82	7	937
2014	More than 20 years in the federal public service	38	39	10	5	2	6	1	83	7	781
2011	Less than 3 years in the federal public service	39	38	13	4	1	5	1	82	5	397
2011	3 to 10 years in the federal public service	33	38	15	5	2	6	1	77	7	1168
2011	11 to 20 years in the federal public service	34	40	13	4	3	6	1	79	7	839
2011	More than 20 years in the federal public service	37	37	13	4	3	5	1	79	7	875

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	36	10	10	3	7	1	75	14	407
2017	3 to 10 years in the federal public service	30	38	13	9	6	3	1	71	15	735
2017	11 to 20 years in the federal public service	28	39	13	11	5	2	1	70	17	961
2017	More than 20 years in the federal public service	33	39	11	9	4	4	1	76	13	543
2014	Less than 3 years in the federal public service	31	34	9	12	2	7	5	74	16	172
2014	3 to 10 years in the federal public service	35	39	10	8	4	3	1	76	13	996
2014	11 to 20 years in the federal public service	32	40	10	9	4	4	1	75	14	938
2014	More than 20 years in the federal public service	36	36	12	7	3	4	1	77	10	779
2011	Less than 3 years in the federal public service	28	34	13	10	6	6	3	68	18	394
2011	3 to 10 years in the federal public service	31	35	13	10	5	5	2	70	16	1167
2011	11 to 20 years in the federal public service	29	39	11	9	6	5	1	73	16	843
2011	More than 20 years in the federal public service	33	35	11	8	6	6	1	74	15	875
2008	Less than 3 years in the federal public service	35	28	11	11	5	7	3	70	18	418
2008	3 to 10 years in the federal public service	26	35	13	12	6	6	1	66	20	1134
2008	11 to 20 years in the federal public service	26	35	13	12	7	5	1	66	20	747
2008	More than 20 years in the federal public service	30	32	14	9	6	5	3	68	17	901

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	31	19	14	5	9	2	58	21	408
2017	3 to 10 years in the federal public service	21	35	20	13	6	4	1	59	19	738
2017	11 to 20 years in the federal public service	19	37	19	12	7	5	0	59	20	961
2017	More than 20 years in the federal public service	24	35	20	11	4	5	2	63	16	542
2014	Less than 3 years in the federal public service	20	30	21	12	6	8	3	57	20	172
2014	3 to 10 years in the federal public service	23	37	17	11	6	5	1	63	18	997
2014	11 to 20 years in the federal public service	24	33	20	11	5	5	1	61	17	938
2014	More than 20 years in the federal public service	26	34	18	10	5	6	1	64	16	781
2011	Less than 3 years in the federal public service	13	35	19	13	6	11	3	56	22	394
2011	3 to 10 years in the federal public service	16	35	21	11	7	8	1	57	21	1169
2011	11 to 20 years in the federal public service	18	35	21	11	8	6	1	57	20	842
2011	More than 20 years in the federal public service	18	35	20	10	7	8	2	59	19	875

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	24	12	9	5	19	3	67	18	407
2017	3 to 10 years in the federal public service	15	22	18	15	14	12	3	44	35	738
2017	11 to 20 years in the federal public service	11	24	18	16	16	12	3	41	38	961
2017	More than 20 years in the federal public service	18	22	16	14	12	13	5	49	31	542
2014	Less than 3 years in the federal public service	21	22	22	7	3	19	5	58	13	172
2014	3 to 10 years in the federal public service	15	22	16	16	17	12	2	43	38	998
2014	11 to 20 years in the federal public service	13	20	19	17	17	11	2	38	40	937
2014	More than 20 years in the federal public service	16	21	17	15	16	13	2	44	36	780
2011	Less than 3 years in the federal public service	17	25	17	11	6	19	5	55	23	394
2011	3 to 10 years in the federal public service	12	22	19	16	13	15	3	41	36	1168
2011	11 to 20 years in the federal public service	13	20	18	15	18	15	2	39	40	844
2011	More than 20 years in the federal public service	15	21	18	14	15	15	3	43	35	877

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	43	2	8	2	88	10	409
2017	3 to 10 years in the federal public service	34	48	5	10	3	81	13	739
2017	11 to 20 years in the federal public service	31	46	4	13	4	78	18	965
2017	More than 20 years in the federal public service	32	46	4	13	4	78	17	545
2014	Less than 3 years in the federal public service	38	46	5	7	3	85	10	172
2014	3 to 10 years in the federal public service	35	49	4	9	3	84	11	998
2014	11 to 20 years in the federal public service	33	47	6	9	4	80	13	939
2014	More than 20 years in the federal public service	35	45	6	9	5	80	15	780
2011	Less than 3 years in the federal public service	41	46	3	8	2	87	10	397
2011	3 to 10 years in the federal public service	43	43	4	8	2	86	10	1173
2011	11 to 20 years in the federal public service	37	45	6	9	3	82	13	845
2011	More than 20 years in the federal public service	43	41	4	9	3	84	12	875
2008	Less than 3 years in the federal public service	48	43	3	5	1	91	6	419
2008	3 to 10 years in the federal public service	45	42	4	7	2	87	9	1136
2008	11 to 20 years in the federal public service	41	44	4	9	3	85	11	746
2008	More than 20 years in the federal public service	44	40	5	7	4	84	11	904

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	33	5	6	2	87	8	408
2017	3 to 10 years in the federal public service	41	40	7	9	3	81	13	739
2017	11 to 20 years in the federal public service	43	37	6	8	5	81	13	963
2017	More than 20 years in the federal public service	47	36	5	6	6	83	12	545
2014	Less than 3 years in the federal public service	54	34	4	5	2	89	7	172
2014	3 to 10 years in the federal public service	45	32	7	8	7	78	15	997
2014	11 to 20 years in the federal public service	44	34	8	8	6	77	15	938
2014	More than 20 years in the federal public service	48	35	5	8	4	83	12	780
2011	Less than 3 years in the federal public service	45	37	8	6	3	83	9	397
2011	3 to 10 years in the federal public service	45	34	8	9	4	79	12	1170
2011	11 to 20 years in the federal public service	46	37	7	7	3	83	10	844
2011	More than 20 years in the federal public service	49	33	6	8	4	82	12	873

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	30	4	3	1	0	0	92	4	407
2017	3 to 10 years in the federal public service	55	32	8	4	1	0	0	87	5	736
2017	11 to 20 years in the federal public service	53	33	7	5	1	0	0	86	6	962
2017	More than 20 years in the federal public service	58	31	5	5	0	0	1	90	5	541
2014	Less than 3 years in the federal public service	53	34	5	6	0	0	1	89	6	172
2014	3 to 10 years in the federal public service	47	35	7	6	3	0	1	83	9	996
2014	11 to 20 years in the federal public service	46	38	8	5	2	1	0	84	7	937
2014	More than 20 years in the federal public service	54	35	6	4	2	0	0	89	6	781

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	13	3	2	0	0	0	94	2	407
2017	3 to 10 years in the federal public service	69	23	5	1	1	1	1	93	2	736
2017	11 to 20 years in the federal public service	65	23	6	3	1	1	1	90	4	958
2017	More than 20 years in the federal public service	59	27	7	4	1	1	1	87	5	543
2014	Less than 3 years in the federal public service	79	15	2	1	2	1	1	96	2	172
2014	3 to 10 years in the federal public service	70	20	5	2	1	1	1	92	3	998
2014	11 to 20 years in the federal public service	63	24	6	4	1	1	1	89	5	937
2014	More than 20 years in the federal public service	64	22	6	4	1	1	2	88	5	780
2011	Less than 3 years in the federal public service	76	14	5	3	1	1	1	91	4	397
2011	3 to 10 years in the federal public service	68	20	5	3	2	1	1	90	5	1169
2011	11 to 20 years in the federal public service	67	19	7	4	1	1	1	87	6	845
2011	More than 20 years in the federal public service	66	21	5	3	2	1	2	89	5	874
2008	Less than 3 years in the federal public service	77	17	3	2	0	0	0	95	2	419
2008	3 to 10 years in the federal public service	72	17	5	4	1	1	1	91	5	1133
2008	11 to 20 years in the federal public service	67	21	5	5	2	0	1	88	6	743
2008	More than 20 years in the federal public service	69	21	3	3	1	1	1	92	5	904

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	16	6	4	1	0	0	89	6	409
2017	3 to 10 years in the federal public service	66	19	6	6	2	0	1	86	9	738
2017	11 to 20 years in the federal public service	61	21	5	9	3	0	1	82	13	965
2017	More than 20 years in the federal public service	59	23	8	8	3	0	0	82	11	544
2014	Less than 3 years in the federal public service	69	19	4	3	3	0	2	90	7	172
2014	3 to 10 years in the federal public service	63	19	5	8	4	0	1	83	11	997
2014	11 to 20 years in the federal public service	59	22	6	9	3	0	0	82	12	936
2014	More than 20 years in the federal public service	62	20	7	7	3	0	1	83	10	780
2011	Less than 3 years in the federal public service	67	17	4	7	3	0	0	85	11	396
2011	3 to 10 years in the federal public service	62	19	5	10	4	0	1	81	14	1171
2011	11 to 20 years in the federal public service	62	19	6	9	4	0	1	81	13	842
2011	More than 20 years in the federal public service	64	19	5	6	4	0	2	85	10	871
2008	Less than 3 years in the federal public service	70	15	4	7	2	1	1	87	10	419
2008	3 to 10 years in the federal public service	63	17	6	9	4	0	1	81	14	1135
2008	11 to 20 years in the federal public service	61	18	6	9	4	0	1	80	13	745
2008	More than 20 years in the federal public service	65	19	4	7	3	0	1	86	10	903

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	14	4	6	1	1	2	88	7	409
2017	3 to 10 years in the federal public service	67	19	5	5	2	0	1	87	7	739
2017	11 to 20 years in the federal public service	65	19	6	5	3	0	2	86	8	967
2017	More than 20 years in the federal public service	63	21	7	5	2	0	2	85	7	544
2014	Less than 3 years in the federal public service	77	12	2	3	1	0	5	93	4	172
2014	3 to 10 years in the federal public service	69	18	3	5	2	0	1	89	8	998
2014	11 to 20 years in the federal public service	66	20	5	4	3	0	2	87	7	938
2014	More than 20 years in the federal public service	66	17	6	5	2	0	4	86	7	781
2011	Less than 3 years in the federal public service	68	16	4	6	3	1	3	87	9	397
2011	3 to 10 years in the federal public service	66	17	6	5	4	0	2	85	9	1167
2011	11 to 20 years in the federal public service	62	21	7	4	3	1	3	86	7	844
2011	More than 20 years in the federal public service	65	18	6	4	2	0	4	87	7	873
2008	Less than 3 years in the federal public service	71	13	5	6	2	1	2	86	8	419
2008	3 to 10 years in the federal public service	65	15	5	6	4	0	4	84	11	1135
2008	11 to 20 years in the federal public service	62	17	5	5	4	0	6	84	10	748
2008	More than 20 years in the federal public service	66	16	5	4	3	0	6	87	8	905

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	9	3	2	1	1	1	94	3	409
2017	3 to 10 years in the federal public service	80	12	4	1	1	0	1	93	3	737
2017	11 to 20 years in the federal public service	79	13	3	1	2	0	2	94	3	965
2017	More than 20 years in the federal public service	78	11	4	3	1	0	2	92	4	543
2014	Less than 3 years in the federal public service	82	12	0	1	0	0	2	98	2	171
2014	3 to 10 years in the federal public service	81	11	3	1	2	0	2	93	4	998
2014	11 to 20 years in the federal public service	78	12	5	2	2	0	2	92	3	937
2014	More than 20 years in the federal public service	77	13	2	2	2	0	4	94	3	778
2011	Less than 3 years in the federal public service	81	10	2	1	2	0	2	94	4	397
2011	3 to 10 years in the federal public service	77	12	5	2	2	0	2	91	4	1168
2011	11 to 20 years in the federal public service	77	13	4	1	2	0	2	92	4	846
2011	More than 20 years in the federal public service	76	11	4	2	2	0	6	92	4	874
2008	Less than 3 years in the federal public service	82	8	4	2	2	0	1	92	4	419
2008	3 to 10 years in the federal public service	80	8	4	2	3	0	3	91	5	1133
2008	11 to 20 years in the federal public service	77	10	4	2	1	0	5	92	4	748
2008	More than 20 years in the federal public service	76	8	3	2	3	1	6	91	5	901

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	16	7	4	1	3	5	87	6	408
2017	3 to 10 years in the federal public service	58	24	8	5	2	1	2	85	7	737
2017	11 to 20 years in the federal public service	54	25	9	6	3	1	2	81	9	965
2017	More than 20 years in the federal public service	51	27	10	8	1	1	3	81	9	544
2014	Less than 3 years in the federal public service	63	21	5	2	1	1	7	92	3	172
2014	3 to 10 years in the federal public service	56	25	8	6	3	0	2	83	9	998
2014	11 to 20 years in the federal public service	50	29	10	6	2	1	2	81	8	938
2014	More than 20 years in the federal public service	54	25	10	5	2	1	4	83	7	781

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	15	4	0	0	7	2	95	1	406
2017	3 to 10 years in the federal public service	64	21	6	2	1	4	2	90	3	738
2017	11 to 20 years in the federal public service	65	21	7	2	1	2	1	89	3	965
2017	More than 20 years in the federal public service	61	25	7	2	1	3	2	90	4	543
2014	Less than 3 years in the federal public service	70	13	3	2	1	7	4	94	3	172
2014	3 to 10 years in the federal public service	63	22	6	2	2	4	2	90	4	997
2014	11 to 20 years in the federal public service	60	25	6	2	1	3	3	90	4	935
2014	More than 20 years in the federal public service	59	24	7	3	1	3	3	89	4	778
2011	Less than 3 years in the federal public service	67	16	4	3	1	3	7	91	4	397
2011	3 to 10 years in the federal public service	62	20	8	3	1	2	4	87	4	1165
2011	11 to 20 years in the federal public service	61	21	8	3	1	2	4	87	5	843
2011	More than 20 years in the federal public service	59	22	8	2	2	2	5	88	4	872
2008	Less than 3 years in the federal public service	70	16	6	2	0	3	3	91	3	419
2008	3 to 10 years in the federal public service	64	19	9	2	1	3	3	88	3	1132
2008	11 to 20 years in the federal public service	61	22	8	3	1	2	4	88	3	746
2008	More than 20 years in the federal public service	62	20	7	2	1	3	5	89	3	901

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	8	92	408
2017	3 to 10 years in the federal public service	19	81	738
2017	11 to 20 years in the federal public service	19	81	965
2017	More than 20 years in the federal public service	18	82	544
2014	Less than 3 years in the federal public service	7	93	172
2014	3 to 10 years in the federal public service	18	82	998
2014	11 to 20 years in the federal public service	16	84	938
2014	More than 20 years in the federal public service	13	87	780

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	65	34
2017	3 to 10 years in the federal public service	51	140
2017	11 to 20 years in the federal public service	45	183
2017	More than 20 years in the federal public service	44	98
2014	3 to 10 years in the federal public service	55	180
2014	11 to 20 years in the federal public service	38	155
2014	More than 20 years in the federal public service	43	101

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	47	34
2017	3 to 10 years in the federal public service	63	140
2017	11 to 20 years in the federal public service	67	183
2017	More than 20 years in the federal public service	62	98
2014	3 to 10 years in the federal public service	59	180
2014	11 to 20 years in the federal public service	68	155
2014	More than 20 years in the federal public service	63	101

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	140
2017	11 to 20 years in the federal public service	8	183
2017	More than 20 years in the federal public service	14	98
2014	3 to 10 years in the federal public service	6	180
2014	11 to 20 years in the federal public service	7	155
2014	More than 20 years in the federal public service	15	101

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	34
2017	3 to 10 years in the federal public service	140
2017	More than 20 years in the federal public service	98
2014	3 to 10 years in the federal public service	180
2014	11 to 20 years in the federal public service	155
2014	More than 20 years in the federal public service	101

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	7	183
2014	More than 20 years in the federal public service	5	101

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	3	183
2014	11 to 20 years in the federal public service	4	155

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	34
2017	3 to 10 years in the federal public service	4	140
2017	11 to 20 years in the federal public service	4	183
2014	3 to 10 years in the federal public service	4	180
2014	11 to 20 years in the federal public service	5	155

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	34
2017	3 to 10 years in the federal public service	39	140
2017	11 to 20 years in the federal public service	41	183
2017	More than 20 years in the federal public service	46	98
2014	3 to 10 years in the federal public service	38	180
2014	11 to 20 years in the federal public service	48	155
2014	More than 20 years in the federal public service	36	102

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	34
2017	3 to 10 years in the federal public service	36	140
2017	11 to 20 years in the federal public service	41	183
2017	More than 20 years in the federal public service	42	98
2014	3 to 10 years in the federal public service	45	180
2014	11 to 20 years in the federal public service	46	155
2014	More than 20 years in the federal public service	28	102

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	34
2017	3 to 10 years in the federal public service	51	140
2017	11 to 20 years in the federal public service	41	183
2017	More than 20 years in the federal public service	50	98
2014	3 to 10 years in the federal public service	46	180
2014	11 to 20 years in the federal public service	54	155
2014	More than 20 years in the federal public service	47	102

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	34
2017	3 to 10 years in the federal public service	36	140
2017	11 to 20 years in the federal public service	38	183
2017	More than 20 years in the federal public service	40	98
2014	3 to 10 years in the federal public service	36	180
2014	11 to 20 years in the federal public service	41	155
2014	More than 20 years in the federal public service	35	102

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	34
2017	3 to 10 years in the federal public service	38	140
2017	11 to 20 years in the federal public service	31	183
2017	More than 20 years in the federal public service	37	98
2014	3 to 10 years in the federal public service	36	180
2014	11 to 20 years in the federal public service	43	155
2014	More than 20 years in the federal public service	27	102

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	58	34
2017	3 to 10 years in the federal public service	56	140
2017	11 to 20 years in the federal public service	54	183
2017	More than 20 years in the federal public service	50	98
2014	3 to 10 years in the federal public service	51	180
2014	11 to 20 years in the federal public service	52	155
2014	More than 20 years in the federal public service	49	102

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	34
2017	3 to 10 years in the federal public service	28	140
2017	11 to 20 years in the federal public service	26	183
2017	More than 20 years in the federal public service	38	98
2014	3 to 10 years in the federal public service	25	180
2014	11 to 20 years in the federal public service	30	155
2014	More than 20 years in the federal public service	35	102

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	34
2017	3 to 10 years in the federal public service	140
2014	More than 20 years in the federal public service	102

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	34
2017	3 to 10 years in the federal public service	8	140
2017	11 to 20 years in the federal public service	6	183
2014	3 to 10 years in the federal public service	10	180
2014	11 to 20 years in the federal public service	4	155

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	140
2017	11 to 20 years in the federal public service	13	183
2017	More than 20 years in the federal public service	14	98
2014	3 to 10 years in the federal public service	10	180
2014	11 to 20 years in the federal public service	12	155
2014	More than 20 years in the federal public service	9	102

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	34
2017	3 to 10 years in the federal public service	45	140
2017	11 to 20 years in the federal public service	44	183
2017	More than 20 years in the federal public service	48	98
2014	3 to 10 years in the federal public service	42	180
2014	11 to 20 years in the federal public service	55	155
2014	More than 20 years in the federal public service	40	102

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	34
2017	3 to 10 years in the federal public service	28	140
2017	11 to 20 years in the federal public service	29	183
2017	More than 20 years in the federal public service	21	98
2014	3 to 10 years in the federal public service	29	180
2014	11 to 20 years in the federal public service	27	155
2014	More than 20 years in the federal public service	19	102

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	140
2017	11 to 20 years in the federal public service	12	183
2017	More than 20 years in the federal public service	10	98
2014	3 to 10 years in the federal public service	18	180
2014	11 to 20 years in the federal public service	7	155
2014	More than 20 years in the federal public service	17	102

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	34
2017	3 to 10 years in the federal public service	58	140
2017	11 to 20 years in the federal public service	54	183
2017	More than 20 years in the federal public service	64	98
2014	3 to 10 years in the federal public service	62	180
2014	11 to 20 years in the federal public service	56	155
2014	More than 20 years in the federal public service	54	102

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	34
2017	3 to 10 years in the federal public service	27	140
2017	11 to 20 years in the federal public service	28	183
2017	More than 20 years in the federal public service	32	98
2014	3 to 10 years in the federal public service	32	180
2014	11 to 20 years in the federal public service	26	155
2014	More than 20 years in the federal public service	30	102

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	34
2017	3 to 10 years in the federal public service	8	140
2017	11 to 20 years in the federal public service	9	183
2017	More than 20 years in the federal public service	16	98
2014	3 to 10 years in the federal public service	10	180
2014	11 to 20 years in the federal public service	12	155
2014	More than 20 years in the federal public service	11	102

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	140
2017	11 to 20 years in the federal public service	19	183
2017	More than 20 years in the federal public service	25	98
2014	3 to 10 years in the federal public service	16	180
2014	11 to 20 years in the federal public service	17	155
2014	More than 20 years in the federal public service	19	102

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	140
2017	11 to 20 years in the federal public service	6	183
2017	More than 20 years in the federal public service	13	98
2014	3 to 10 years in the federal public service	11	180
2014	11 to 20 years in the federal public service	11	155
2014	More than 20 years in the federal public service	16	102

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	34
2017	3 to 10 years in the federal public service	6	140
2017	11 to 20 years in the federal public service	4	183
2017	More than 20 years in the federal public service	9	98
2014	3 to 10 years in the federal public service	3	180
2014	11 to 20 years in the federal public service	5	155

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	34
2017	3 to 10 years in the federal public service	12	140
2017	11 to 20 years in the federal public service	10	183
2017	More than 20 years in the federal public service	12	98
2014	3 to 10 years in the federal public service	14	180
2014	11 to 20 years in the federal public service	11	155
2014	More than 20 years in the federal public service	12	102

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	140
2017	11 to 20 years in the federal public service	12	183
2017	More than 20 years in the federal public service	14	98
2014	3 to 10 years in the federal public service	10	180
2014	11 to 20 years in the federal public service	10	155
2014	More than 20 years in the federal public service	12	102

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	34
2017	3 to 10 years in the federal public service	22	140
2017	11 to 20 years in the federal public service	25	183
2017	More than 20 years in the federal public service	18	98
2014	3 to 10 years in the federal public service	21	180
2014	11 to 20 years in the federal public service	24	155
2014	More than 20 years in the federal public service	22	102

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	33
2017	3 to 10 years in the federal public service	11	132
2017	11 to 20 years in the federal public service	11	176
2017	More than 20 years in the federal public service	13	89
2014	3 to 10 years in the federal public service	15	174
2014	11 to 20 years in the federal public service	11	147
2014	More than 20 years in the federal public service	12	100

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	33
2017	3 to 10 years in the federal public service	20	132
2017	11 to 20 years in the federal public service	20	176
2017	More than 20 years in the federal public service	23	89
2014	3 to 10 years in the federal public service	26	174
2014	11 to 20 years in the federal public service	15	147
2014	More than 20 years in the federal public service	14	100

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	132
2017	11 to 20 years in the federal public service	11	176
2017	More than 20 years in the federal public service	12	89
2014	3 to 10 years in the federal public service	9	174
2014	11 to 20 years in the federal public service	10	147
2014	More than 20 years in the federal public service	13	100

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	132
2017	11 to 20 years in the federal public service	12	176
2017	More than 20 years in the federal public service	6	89
2014	3 to 10 years in the federal public service	8	174
2014	11 to 20 years in the federal public service	5	147
2014	More than 20 years in the federal public service	6	100

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	132
2017	11 to 20 years in the federal public service	8	176
2017	More than 20 years in the federal public service	20	89
2014	3 to 10 years in the federal public service	12	174
2014	11 to 20 years in the federal public service	10	147
2014	More than 20 years in the federal public service	14	100

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	132
2017	11 to 20 years in the federal public service	13	176
2017	More than 20 years in the federal public service	12	89
2014	3 to 10 years in the federal public service	9	174
2014	11 to 20 years in the federal public service	14	147
2014	More than 20 years in the federal public service	15	100

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	132
2017	11 to 20 years in the federal public service	13	176
2017	More than 20 years in the federal public service	9	89
2014	3 to 10 years in the federal public service	11	174
2014	11 to 20 years in the federal public service	13	147
2014	More than 20 years in the federal public service	5	100

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	33
2017	3 to 10 years in the federal public service	10	132
2017	11 to 20 years in the federal public service	5	176
2017	More than 20 years in the federal public service	11	89
2014	3 to 10 years in the federal public service	6	174
2014	11 to 20 years in the federal public service	5	147
2014	More than 20 years in the federal public service	5	100

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	132
2017	11 to 20 years in the federal public service	11	176
2017	More than 20 years in the federal public service	14	89
2014	3 to 10 years in the federal public service	15	174
2014	11 to 20 years in the federal public service	11	147
2014	More than 20 years in the federal public service	5	100

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	33
2017	3 to 10 years in the federal public service	28	132
2017	11 to 20 years in the federal public service	24	176
2017	More than 20 years in the federal public service	24	89
2014	3 to 10 years in the federal public service	35	174
2014	11 to 20 years in the federal public service	29	147
2014	More than 20 years in the federal public service	26	100

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	132
2017	11 to 20 years in the federal public service	9	176
2017	More than 20 years in the federal public service	8	89
2014	3 to 10 years in the federal public service	12	174
2014	11 to 20 years in the federal public service	10	147
2014	More than 20 years in the federal public service	8	100

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	51	33
2017	3 to 10 years in the federal public service	44	132
2017	11 to 20 years in the federal public service	47	176
2017	More than 20 years in the federal public service	35	89
2014	3 to 10 years in the federal public service	45	174
2014	11 to 20 years in the federal public service	50	147
2014	More than 20 years in the federal public service	44	100

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	33
2017	More than 20 years in the federal public service	0	89

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	33
2017	3 to 10 years in the federal public service	51	132
2017	11 to 20 years in the federal public service	53	176
2017	More than 20 years in the federal public service	55	89
2014	3 to 10 years in the federal public service	54	174
2014	11 to 20 years in the federal public service	60	147
2014	More than 20 years in the federal public service	50	100

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	33

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	132
2017	11 to 20 years in the federal public service	13	176
2017	More than 20 years in the federal public service	17	89
2014	3 to 10 years in the federal public service	10	174
2014	11 to 20 years in the federal public service	13	147
2014	More than 20 years in the federal public service	14	100

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	94	6	34
2017	3 to 10 years in the federal public service	89	11	140
2017	11 to 20 years in the federal public service	92	8	184
2017	More than 20 years in the federal public service	98	2	96

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	9	12	1	2	40	17	64	8	408
2017	3 to 10 years in the federal public service	13	17	20	6	8	28	8	46	23	739
2017	11 to 20 years in the federal public service	12	19	19	7	7	30	5	48	22	962
2017	More than 20 years in the federal public service	13	21	19	7	9	28	3	50	22	545
2014	Less than 3 years in the federal public service	17	15	10	2	2	36	18	71	8	172
2014	3 to 10 years in the federal public service	15	15	18	6	7	30	9	49	22	998
2014	11 to 20 years in the federal public service	13	18	18	6	6	32	7	51	19	938
2014	More than 20 years in the federal public service	17	19	18	8	5	28	5	54	19	781

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	26	13	2	2	15	2	80	4	408
2017	3 to 10 years in the federal public service	26	31	16	8	6	11	1	66	16	738
2017	11 to 20 years in the federal public service	27	35	16	6	7	9	1	68	14	964
2017	More than 20 years in the federal public service	28	37	16	7	5	7	0	70	13	543
2014	Less than 3 years in the federal public service	28	31	7	4	0	25	5	84	6	172
2014	3 to 10 years in the federal public service	28	30	18	6	5	13	1	67	12	995
2014	11 to 20 years in the federal public service	25	32	19	5	5	13	1	66	12	938
2014	More than 20 years in the federal public service	30	30	19	6	4	11	0	67	11	780
2011	Less than 3 years in the federal public service	37	32	12	3	1	14	1	81	4	395
2011	3 to 10 years in the federal public service	31	35	17	4	3	9	0	73	8	1168
2011	11 to 20 years in the federal public service	29	39	15	5	3	9	0	75	9	843
2011	More than 20 years in the federal public service	34	38	12	6	3	7	0	77	10	873

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	3	97	408
2017	3 to 10 years in the federal public service	9	91	736
2017	11 to 20 years in the federal public service	8	92	963
2017	More than 20 years in the federal public service	8	92	542
2014	Less than 3 years in the federal public service	4	96	172
2014	3 to 10 years in the federal public service	9	91	997
2014	11 to 20 years in the federal public service	9	91	938
2014	More than 20 years in the federal public service	6	94	778

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	59	15
2017	3 to 10 years in the federal public service	52	62
2017	11 to 20 years in the federal public service	31	74
2017	More than 20 years in the federal public service	29	41
2014	3 to 10 years in the federal public service	32	87
2014	11 to 20 years in the federal public service	28	84
2014	More than 20 years in the federal public service	31	46

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	67	15
2017	3 to 10 years in the federal public service	79	62
2017	11 to 20 years in the federal public service	90	74
2017	More than 20 years in the federal public service	82	41
2014	3 to 10 years in the federal public service	82	87
2014	11 to 20 years in the federal public service	89	84
2014	More than 20 years in the federal public service	80	46

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	87
2014	More than 20 years in the federal public service	10	46

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	15
2017	3 to 10 years in the federal public service	62
2017	11 to 20 years in the federal public service	74
2017	More than 20 years in the federal public service	41
2014	3 to 10 years in the federal public service	87
2014	11 to 20 years in the federal public service	84
2014	More than 20 years in the federal public service	46

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	10	74
2017	More than 20 years in the federal public service	0	41
2014	11 to 20 years in the federal public service	6	84

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	74
2017	More than 20 years in the federal public service	0	41

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	15
2017	11 to 20 years in the federal public service	7	74
2017	More than 20 years in the federal public service	12	41
2014	3 to 10 years in the federal public service	5	87
2014	11 to 20 years in the federal public service	7	84

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	62
2017	11 to 20 years in the federal public service	18	74
2014	3 to 10 years in the federal public service	17	87
2014	11 to 20 years in the federal public service	24	84
2014	More than 20 years in the federal public service	13	47

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	62
2017	11 to 20 years in the federal public service	18	74
2017	More than 20 years in the federal public service	16	42
2014	3 to 10 years in the federal public service	26	87
2014	11 to 20 years in the federal public service	12	84
2014	More than 20 years in the federal public service	15	47

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	62
2017	11 to 20 years in the federal public service	11	74
2014	3 to 10 years in the federal public service	11	87
2014	11 to 20 years in the federal public service	8	84
2014	More than 20 years in the federal public service	15	47

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	62
2017	11 to 20 years in the federal public service	10	74
2014	3 to 10 years in the federal public service	10	87

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	62
2017	11 to 20 years in the federal public service	22	74
2017	More than 20 years in the federal public service	40	42
2014	3 to 10 years in the federal public service	23	87
2014	11 to 20 years in the federal public service	11	84
2014	More than 20 years in the federal public service	30	47

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	14
2017	3 to 10 years in the federal public service	44	62
2017	11 to 20 years in the federal public service	26	74
2017	More than 20 years in the federal public service	37	42
2014	3 to 10 years in the federal public service	36	87
2014	11 to 20 years in the federal public service	25	84
2014	More than 20 years in the federal public service	33	47

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	14
2017	11 to 20 years in the federal public service	74
2017	More than 20 years in the federal public service	42

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	7	87
2014	11 to 20 years in the federal public service	11	84

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	62
2017	11 to 20 years in the federal public service	20	74
2014	3 to 10 years in the federal public service	18	87
2014	11 to 20 years in the federal public service	13	84

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	14
2017	3 to 10 years in the federal public service	62
2017	More than 20 years in the federal public service	42

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	62
2017	11 to 20 years in the federal public service	12	74
2017	More than 20 years in the federal public service	17	42
2014	3 to 10 years in the federal public service	10	87
2014	11 to 20 years in the federal public service	19	84

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	14
2017	11 to 20 years in the federal public service	74
2017	More than 20 years in the federal public service	42
2014	3 to 10 years in the federal public service	87
2014	11 to 20 years in the federal public service	84
2014	More than 20 years in the federal public service	47

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	62
2017	11 to 20 years in the federal public service	25	74
2017	More than 20 years in the federal public service	28	42
2014	3 to 10 years in the federal public service	30	87
2014	11 to 20 years in the federal public service	24	84
2014	More than 20 years in the federal public service	33	47

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	62
2017	11 to 20 years in the federal public service	23	74
2017	More than 20 years in the federal public service	43	42
2014	3 to 10 years in the federal public service	22	87
2014	11 to 20 years in the federal public service	24	84
2014	More than 20 years in the federal public service	24	47

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	62
2017	11 to 20 years in the federal public service	12	74
2017	More than 20 years in the federal public service	20	42
2014	3 to 10 years in the federal public service	9	87
2014	11 to 20 years in the federal public service	16	84
2014	More than 20 years in the federal public service	18	47

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	11 to 20 years in the federal public service	9	74
2014	3 to 10 years in the federal public service	7	87
2014	11 to 20 years in the federal public service	10	84
2014	More than 20 years in the federal public service	0	47

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	62
2017	11 to 20 years in the federal public service	19	74
2017	More than 20 years in the federal public service	31	42
2014	3 to 10 years in the federal public service	12	87
2014	11 to 20 years in the federal public service	20	84
2014	More than 20 years in the federal public service	24	47

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	62

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2014	More than 20 years in the federal public service	0	47

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	12	87
2014	11 to 20 years in the federal public service	8	84
2014	More than 20 years in the federal public service	15	47

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	11 to 20 years in the federal public service	12	74
2017	More than 20 years in the federal public service	12	42
2014	11 to 20 years in the federal public service	11	84

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	73	14
2017	3 to 10 years in the federal public service	54	62
2017	11 to 20 years in the federal public service	55	74
2017	More than 20 years in the federal public service	30	42
2014	3 to 10 years in the federal public service	58	87
2014	11 to 20 years in the federal public service	52	84
2014	More than 20 years in the federal public service	49	47

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	13	46

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	58
2017	11 to 20 years in the federal public service	7	70
2017	More than 20 years in the federal public service	20	39
2014	3 to 10 years in the federal public service	21	84
2014	11 to 20 years in the federal public service	12	81
2014	More than 20 years in the federal public service	22	46

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	70

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	14
2017	11 to 20 years in the federal public service	70
2017	More than 20 years in the federal public service	39

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	11 to 20 years in the federal public service	9	70
2017	More than 20 years in the federal public service	13	39
2014	11 to 20 years in the federal public service	7	81
2014	More than 20 years in the federal public service	0	46

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	21	70
2014	3 to 10 years in the federal public service	10	84
2014	11 to 20 years in the federal public service	8	81

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	58
2014	3 to 10 years in the federal public service	8	84
2014	11 to 20 years in the federal public service	7	81

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	3 to 10 years in the federal public service	16	58
2017	11 to 20 years in the federal public service	7	70
2017	More than 20 years in the federal public service	19	39
2014	3 to 10 years in the federal public service	14	84
2014	11 to 20 years in the federal public service	7	81

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	41	58
2017	11 to 20 years in the federal public service	20	70
2017	More than 20 years in the federal public service	19	39
2014	3 to 10 years in the federal public service	24	84
2014	11 to 20 years in the federal public service	33	81
2014	More than 20 years in the federal public service	10	46

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	3 to 10 years in the federal public service	14	58
2017	11 to 20 years in the federal public service	7	70
2014	11 to 20 years in the federal public service	7	81

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	62	58
2017	11 to 20 years in the federal public service	56	70
2017	More than 20 years in the federal public service	40	39
2014	3 to 10 years in the federal public service	42	84
2014	11 to 20 years in the federal public service	56	81
2014	More than 20 years in the federal public service	29	46

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	3 to 10 years in the federal public service	9	58
2017	11 to 20 years in the federal public service	0	70

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	14
2017	3 to 10 years in the federal public service	66	58
2017	11 to 20 years in the federal public service	62	70
2017	More than 20 years in the federal public service	51	39
2014	3 to 10 years in the federal public service	59	84
2014	11 to 20 years in the federal public service	69	81
2014	More than 20 years in the federal public service	68	46

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	14
2017	3 to 10 years in the federal public service	58
2017	11 to 20 years in the federal public service	70

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	14
2017	3 to 10 years in the federal public service	10	58
2017	11 to 20 years in the federal public service	10	70
2017	More than 20 years in the federal public service	19	39
2014	3 to 10 years in the federal public service	11	84
2014	11 to 20 years in the federal public service	9	81

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	74	26	15
2017	3 to 10 years in the federal public service	89	11	63
2017	11 to 20 years in the federal public service	88	12	74
2017	More than 20 years in the federal public service	98	2	42

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	13	11	1	0	42	15	70	4	408
2017	3 to 10 years in the federal public service	14	14	21	3	4	37	7	50	12	737
2017	11 to 20 years in the federal public service	13	16	20	4	3	39	5	53	12	966
2017	More than 20 years in the federal public service	16	20	20	3	3	35	3	58	9	544
2014	Less than 3 years in the federal public service	16	10	13	0	0	41	21	66	1	172
2014	3 to 10 years in the federal public service	15	15	17	3	3	38	9	56	11	998
2014	11 to 20 years in the federal public service	12	16	18	4	3	41	6	53	14	938
2014	More than 20 years in the federal public service	17	15	21	3	1	38	5	56	7	781

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	26	10	1	1	17	3	85	2	409
2017	3 to 10 years in the federal public service	28	30	19	3	4	14	2	69	8	737
2017	11 to 20 years in the federal public service	28	32	18	4	3	15	1	71	8	963
2017	More than 20 years in the federal public service	31	36	16	3	2	11	1	76	6	541
2014	Less than 3 years in the federal public service	32	28	8	0	0	25	6	88	1	172
2014	3 to 10 years in the federal public service	28	29	17	3	3	18	2	71	7	997
2014	11 to 20 years in the federal public service	25	31	19	3	3	17	1	69	8	939
2014	More than 20 years in the federal public service	28	32	19	2	2	16	1	73	4	779
2011	Less than 3 years in the federal public service	43	28	10	1	2	15	1	85	3	397
2011	3 to 10 years in the federal public service	34	34	16	3	2	11	0	77	5	1171
2011	11 to 20 years in the federal public service	33	38	13	3	2	11	0	80	5	839
2011	More than 20 years in the federal public service	37	37	12	3	2	9	0	81	6	876

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	9	91	409
2017	3 to 10 years in the federal public service	16	84	737
2017	11 to 20 years in the federal public service	16	84	968
2017	More than 20 years in the federal public service	11	89	543
2014	Less than 3 years in the federal public service	9	91	172
2014	3 to 10 years in the federal public service	12	88	995
2014	11 to 20 years in the federal public service	13	87	937
2014	More than 20 years in the federal public service	9	91	779

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	67	33	39
2017	3 to 10 years in the federal public service	82	18	120
2017	11 to 20 years in the federal public service	77	23	153
2017	More than 20 years in the federal public service	76	24	60
2014	Less than 3 years in the federal public service	84	16	16
2014	3 to 10 years in the federal public service	75	25	124
2014	11 to 20 years in the federal public service	83	17	121
2014	More than 20 years in the federal public service	76	24	72

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	26	4	0	0	0	7	96	0	25
2017	3 to 10 years in the federal public service	52	32	6	6	2	1	0	86	8	99
2017	11 to 20 years in the federal public service	51	35	6	4	3	1	0	87	7	118
2017	More than 20 years in the federal public service	69	13	7	5	5	0	2	83	9	46
2014	Less than 3 years in the federal public service	60	40	0	0	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	54	30	2	7	6	1	0	85	13	94
2014	11 to 20 years in the federal public service	51	37	4	5	2	1	0	89	7	101
2014	More than 20 years in the federal public service	65	22	3	7	2	0	0	88	9	55

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	37	10	13	8	8	11	61	26	408
2017	3 to 10 years in the federal public service	24	52	11	8	2	2	1	79	10	739
2017	11 to 20 years in the federal public service	29	54	7	4	1	1	5	88	5	966
2017	More than 20 years in the federal public service	31	50	10	2	0	1	6	87	3	544
2014	Less than 3 years in the federal public service	9	29	14	16	3	8	21	53	28	172
2014	3 to 10 years in the federal public service	21	54	12	6	2	2	3	79	9	997
2014	11 to 20 years in the federal public service	24	54	11	5	1	0	5	83	6	939
2014	More than 20 years in the federal public service	29	54	8	2	1	1	6	89	3	780
2011	Less than 3 years in the federal public service	11	43	17	14	5	2	7	60	21	396
2011	3 to 10 years in the federal public service	21	53	12	8	2	1	3	78	10	1171
2011	11 to 20 years in the federal public service	23	57	9	5	1	1	4	84	6	842
2011	More than 20 years in the federal public service	32	50	8	3	1	0	5	87	4	876
2008	Less than 3 years in the federal public service	14	35	13	16	8	7	7	58	27	419
2008	3 to 10 years in the federal public service	19	53	12	9	3	2	2	75	13	1134
2008	11 to 20 years in the federal public service	25	54	9	5	1	1	4	84	7	748
2008	More than 20 years in the federal public service	33	50	7	3	1	2	5	89	4	905

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	12	12	4	3	41	16	54	16	407
2017	3 to 10 years in the federal public service	9	21	22	9	6	27	6	45	22	738
2017	11 to 20 years in the federal public service	10	24	22	7	4	26	7	51	16	966
2017	More than 20 years in the federal public service	11	31	20	8	3	21	6	57	16	543
2014	Less than 3 years in the federal public service	7	11	17	5	2	28	30	44	15	172
2014	3 to 10 years in the federal public service	8	19	24	6	5	29	9	43	18	998
2014	11 to 20 years in the federal public service	8	18	24	9	3	30	7	42	20	937
2014	More than 20 years in the federal public service	10	26	23	9	3	22	6	51	17	781
2011	Less than 3 years in the federal public service	7	15	20	5	1	40	12	46	12	395
2011	3 to 10 years in the federal public service	8	22	26	6	5	27	6	45	16	1171
2011	11 to 20 years in the federal public service	8	24	27	8	5	23	6	44	18	842
2011	More than 20 years in the federal public service	13	26	25	8	4	18	6	51	16	875

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	22	7	2	1	21	12	86	3	408
2017	3 to 10 years in the federal public service	37	32	13	4	2	10	2	78	7	737
2017	11 to 20 years in the federal public service	37	31	12	5	2	8	5	78	8	967
2017	More than 20 years in the federal public service	34	36	10	3	2	8	7	82	6	544
2014	Less than 3 years in the federal public service	27	23	9	2	0	18	21	82	3	172
2014	3 to 10 years in the federal public service	37	32	14	3	2	8	3	78	6	997
2014	11 to 20 years in the federal public service	32	35	12	4	2	9	5	78	8	939
2014	More than 20 years in the federal public service	35	35	12	3	2	8	6	81	5	780
2011	Less than 3 years in the federal public service	33	22	15	2	1	19	7	75	4	395
2011	3 to 10 years in the federal public service	36	31	14	4	2	9	3	77	7	1174
2011	11 to 20 years in the federal public service	35	34	11	3	2	9	4	80	7	841
2011	More than 20 years in the federal public service	35	35	11	4	2	7	6	80	8	875
2008	Less than 3 years in the federal public service	35	21	9	3	1	23	8	81	5	419
2008	3 to 10 years in the federal public service	35	34	12	3	3	12	2	80	7	1135
2008	11 to 20 years in the federal public service	33	37	11	3	2	10	4	82	5	746
2008	More than 20 years in the federal public service	36	34	12	4	2	7	5	80	7	905

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	19	10	2	1	25	13	80	4	408
2017	3 to 10 years in the federal public service	28	33	16	5	3	14	1	71	9	738
2017	11 to 20 years in the federal public service	27	33	15	5	3	12	4	72	10	967
2017	More than 20 years in the federal public service	27	35	13	5	3	11	6	75	9	543
2014	Less than 3 years in the federal public service	22	22	12	1	0	22	21	77	2	172
2014	3 to 10 years in the federal public service	29	30	16	6	3	14	3	71	10	998
2014	11 to 20 years in the federal public service	24	32	16	5	4	14	5	70	10	939
2014	More than 20 years in the federal public service	28	34	14	6	2	11	5	74	10	780
2011	Less than 3 years in the federal public service	28	24	15	2	1	23	8	74	4	393
2011	3 to 10 years in the federal public service	26	33	17	5	3	13	3	70	9	1172
2011	11 to 20 years in the federal public service	25	35	14	6	4	13	4	71	12	842
2011	More than 20 years in the federal public service	28	34	14	5	4	10	5	73	11	874
2008	Less than 3 years in the federal public service	35	23	12	3	2	17	9	78	6	419
2008	3 to 10 years in the federal public service	32	30	15	6	4	11	2	72	11	1135
2008	11 to 20 years in the federal public service	30	35	14	5	4	9	3	74	10	747
2008	More than 20 years in the federal public service	30	33	15	7	4	6	5	71	13	903

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	25	7	3	1	1	1	89	4	408
2017	3 to 10 years in the federal public service	55	24	8	6	5	0	1	80	11	737
2017	11 to 20 years in the federal public service	52	26	9	7	5	1	0	79	12	962
2017	More than 20 years in the federal public service	56	28	8	3	4	1	1	85	7	543

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	21	6	2	1	1	0	91	3	408
2017	3 to 10 years in the federal public service	56	23	9	5	5	2	0	81	10	739
2017	11 to 20 years in the federal public service	51	26	11	5	5	2	0	78	10	964
2017	More than 20 years in the federal public service	55	24	10	4	4	1	1	81	9	545

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	38	15	8	4	9	70	14	409
2017	3 to 10 years in the federal public service	22	43	16	10	5	3	67	16	737
2017	11 to 20 years in the federal public service	22	43	17	9	5	4	67	14	967
2017	More than 20 years in the federal public service	24	44	17	9	3	3	71	12	542

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	45	9	5	2	3	83	8	408
2017	3 to 10 years in the federal public service	16	40	17	16	9	1	57	26	737
2017	11 to 20 years in the federal public service	17	37	17	16	9	3	56	26	966
2017	More than 20 years in the federal public service	16	41	17	15	8	2	59	24	544

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	23	22	15	13	2	49	29	409
2017	3 to 10 years in the federal public service	22	26	20	12	18	1	49	31	736
2017	11 to 20 years in the federal public service	28	28	21	10	10	2	58	21	963
2017	More than 20 years in the federal public service	30	24	21	12	10	2	56	23	541

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	33	19	8	4	1	69	12	409
2017	3 to 10 years in the federal public service	16	26	27	19	11	1	43	30	736
2017	11 to 20 years in the federal public service	13	25	28	20	13	1	38	33	964
2017	More than 20 years in the federal public service	19	26	25	15	13	1	46	28	542

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	26	13	4	2	1	3	80	7	408
2017	3 to 10 years in the federal public service	23	30	25	13	6	0	1	55	20	736
2017	11 to 20 years in the federal public service	17	31	23	17	11	1	1	49	28	964
2017	More than 20 years in the federal public service	23	29	23	15	8	0	2	53	23	538

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	24	20	10	5	1	3	65	15	409
2017	3 to 10 years in the federal public service	16	24	24	18	16	0	1	40	35	737
2017	11 to 20 years in the federal public service	12	21	26	21	17	1	1	34	40	964
2017	More than 20 years in the federal public service	14	21	26	19	18	1	3	36	37	542

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	26	8	3	1	1	5	87	4	408
2017	3 to 10 years in the federal public service	42	23	17	7	4	1	6	69	12	735
2017	11 to 20 years in the federal public service	32	27	15	10	5	1	9	66	17	963
2017	More than 20 years in the federal public service	36	23	15	8	7	0	10	67	16	542

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	31	16	8	4	1	1	71	12	407
2017	3 to 10 years in the federal public service	32	26	22	12	8	0	0	59	19	738
2017	11 to 20 years in the federal public service	22	29	25	15	8	0	0	51	24	961
2017	More than 20 years in the federal public service	32	29	23	9	6	0	1	62	14	543

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	25	16	8	2	0	2	74	10	405
2017	3 to 10 years in the federal public service	27	33	20	13	6	1	1	62	18	736
2017	11 to 20 years in the federal public service	21	33	26	14	5	1	1	55	19	959
2017	More than 20 years in the federal public service	24	32	23	13	6	0	2	57	19	543

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	29	13	8	2	1	2	76	10	407
2017	3 to 10 years in the federal public service	21	35	24	12	7	1	1	57	19	736
2017	11 to 20 years in the federal public service	18	31	24	16	9	1	1	50	26	960
2017	More than 20 years in the federal public service	21	30	25	15	7	0	1	52	22	541

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	23	19	10	4	0	2	66	14	407
2017	3 to 10 years in the federal public service	27	31	22	11	8	0	1	58	19	738
2017	11 to 20 years in the federal public service	22	32	23	14	7	1	1	55	21	960
2017	More than 20 years in the federal public service	28	32	22	11	6	1	2	61	17	543

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	35	11	4	3	0	2	81	7	405
2017	3 to 10 years in the federal public service	34	35	17	8	5	1	1	70	13	736
2017	11 to 20 years in the federal public service	25	32	22	12	6	1	2	58	19	960
2017	More than 20 years in the federal public service	23	30	24	13	7	1	2	55	20	543

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	18	10	4	2	2	84	7	409
2017	3 to 10 years in the federal public service	56	23	13	4	2	2	81	6	736
2017	11 to 20 years in the federal public service	58	22	12	4	2	2	81	6	967
2017	More than 20 years in the federal public service	57	25	11	4	2	2	83	6	544

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	7	2	2	2	0	3	94	3	408
2017	3 to 10 years in the federal public service	71	13	5	4	5	0	3	86	9	738
2017	11 to 20 years in the federal public service	68	14	7	4	3	1	2	85	7	965
2017	More than 20 years in the federal public service	71	13	6	3	4	1	2	87	7	542

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	19	6	2	1	3	91	3	408
2017	3 to 10 years in the federal public service	51	30	9	5	3	1	83	9	739
2017	11 to 20 years in the federal public service	52	31	10	4	2	1	83	6	967
2017	More than 20 years in the federal public service	57	27	9	3	2	2	86	5	542

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	12	5	2	1	1	2	91	4	409
2017	3 to 10 years in the federal public service	56	20	11	5	6	0	1	77	12	739
2017	11 to 20 years in the federal public service	53	21	11	8	4	1	1	76	13	965
2017	More than 20 years in the federal public service	58	21	8	6	5	0	2	81	11	542

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	4	2	0	1	0	23	96	2	407
2017	3 to 10 years in the federal public service	58	15	3	2	1	0	21	93	4	737
2017	11 to 20 years in the federal public service	53	18	6	2	2	0	20	89	4	962
2017	More than 20 years in the federal public service	52	18	5	2	1	1	22	89	4	543

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	8	2	1	0	0	6	96	1	409
2017	3 to 10 years in the federal public service	72	14	5	2	1	0	6	92	2	735
2017	11 to 20 years in the federal public service	69	16	4	2	1	0	7	92	3	960
2017	More than 20 years in the federal public service	69	16	3	1	1	1	8	94	3	539

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	15	11	8	10	0	3	70	18	409
2017	3 to 10 years in the federal public service	63	15	7	5	7	0	3	81	12	739
2017	11 to 20 years in the federal public service	70	17	5	1	2	1	4	91	3	966
2017	More than 20 years in the federal public service	76	11	4	1	1	1	6	94	2	544

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	24	11	4	2	0	2	83	5	408
2017	3 to 10 years in the federal public service	49	33	12	3	1	0	2	83	4	737
2017	11 to 20 years in the federal public service	49	31	12	3	2	1	3	82	5	966
2017	More than 20 years in the federal public service	55	27	11	3	1	1	3	85	4	543

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	43	26	6	2	1	66	8	409
2017	3 to 10 years in the federal public service	12	29	39	14	6	0	41	20	739
2017	11 to 20 years in the federal public service	7	30	39	17	7	0	37	24	968
2017	More than 20 years in the federal public service	11	28	41	15	4	0	39	19	545

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	10	33	31	22	1	54	13	405
2017	3 to 10 years in the federal public service	8	18	35	27	11	1	39	26	738
2017	11 to 20 years in the federal public service	8	24	40	22	7	0	29	31	965
2017	More than 20 years in the federal public service	6	20	42	22	11	0	32	26	544

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	27	19	12	12	3	1	28	72	409
2017	3 to 10 years in the federal public service	26	24	24	12	11	3	0	27	73	739
2017	11 to 20 years in the federal public service	36	26	18	6	6	7	1	39	61	968
2017	More than 20 years in the federal public service	42	24	18	6	4	5	1	45	55	545

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	285
2017	3 to 10 years in the federal public service	19	521
2017	11 to 20 years in the federal public service	14	543
2017	More than 20 years in the federal public service	6	276

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	49	285
2017	3 to 10 years in the federal public service	38	521
2017	11 to 20 years in the federal public service	31	543
2017	More than 20 years in the federal public service	26	276

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	285
2017	3 to 10 years in the federal public service	19	521
2017	11 to 20 years in the federal public service	17	543
2017	More than 20 years in the federal public service	14	276

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	285
2017	3 to 10 years in the federal public service	38	521
2017	11 to 20 years in the federal public service	38	543
2017	More than 20 years in the federal public service	36	276

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	285
2017	3 to 10 years in the federal public service	9	521
2017	11 to 20 years in the federal public service	8	543
2017	More than 20 years in the federal public service	1	276

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	285
2017	3 to 10 years in the federal public service	41	521
2017	11 to 20 years in the federal public service	44	543
2017	More than 20 years in the federal public service	55	276

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	4	56	17	11	2	10	282
2017	3 to 10 years in the federal public service	3	48	22	7	5	14	514
2017	11 to 20 years in the federal public service	6	53	16	9	4	12	536
2017	More than 20 years in the federal public service	11	47	20	7	4	10	274

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	30	15	14	13	3	4	55	29	287
2017	3 to 10 years in the federal public service	11	23	15	18	23	2	8	38	45	521
2017	11 to 20 years in the federal public service	10	20	18	20	19	4	10	34	45	546
2017	More than 20 years in the federal public service	10	23	16	19	16	3	13	39	41	278

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	17	9	20	42	1	5	25	66	287
2017	3 to 10 years in the federal public service	3	11	10	20	50	1	4	15	74	520
2017	11 to 20 years in the federal public service	2	10	15	20	40	4	9	14	69	546
2017	More than 20 years in the federal public service	3	12	14	23	34	3	11	17	67	277

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.