2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 43 50 4 1 2 0 0 93 3 103
2017 EX-01 36 55 2 2 5 0 0 91 7 45
2017 EX-02 44 50 7 0 0 0 0 93 0 30
2017 EX-03 43 57 0 0 0 0 0 100 0 21
2014 EX 49 40 5 5 1 0 0 89 6 120
2014 EX-01 48 40 7 5 0 0 0 88 5 56
2014 EX-02 48 39 4 9 0 0 0 87 9 23
2014 EX-03 46 50 4 0 0 0 0 96 0 26
2011 EX 53 32 8 4 3 0 0 85 7 131
2011 EX-01 52 32 11 2 3 0 0 84 5 63
2011 EX-02 53 34 3 9 0 0 0 88 9 32
2011 EX-03 54 29 7 4 7 0 0 82 11 28
2008 EX 47 43 5 3 1 0 0 91 4 116
2008 EX-01 47 41 7 5 0 0 0 88 5 59
2008 EX-02 43 50 4 0 4 0 0 93 4 28
2008 EX-03 50 50 0 0 0 0 0 100 0 18

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 46 35 13 5 2 0 0 80 7 103
2017 EX-01 42 37 9 7 5 0 0 80 11 45
2017 EX-02 47 30 17 7 0 0 0 77 7 30
2017 EX-03 38 48 14 0 0 0 0 86 0 21

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 69 27 2 1 1 0 0 96 2 99
2017 EX-01 60 30 5 3 2 0 0 90 5 42
2017 EX-02 77 23 0 0 0 0 0 100 0 30
2017 EX-03 70 30 0 0 0 0 0 100 0 20
2014 EX 79 19 2 0 0 0 0 98 0 120
2014 EX-01 79 19 2 0 0 0 0 98 0 56
2014 EX-02 70 30 0 0 0 0 0 100 0 23
2014 EX-03 85 12 4 0 0 0 0 96 0 26
2011 EX 80 15 2 2 2 0 0 95 3 130
2011 EX-01 83 13 2 2 2 0 0 95 3 63
2011 EX-02 71 26 0 3 0 0 0 97 3 31
2011 EX-03 82 7 7 0 4 0 0 89 4 28

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 50 41 5 1 2 0 0 92 3 100
2017 EX-01 46 44 2 3 5 0 0 90 8 42
2017 EX-02 50 43 7 0 0 0 0 93 0 30
2017 EX-03 48 48 5 0 0 0 0 95 0 21
2014 EX 54 36 7 3 1 0 0 89 4 120
2014 EX-01 52 35 9 4 0 0 0 88 4 56
2014 EX-02 43 48 0 9 0 0 0 91 9 23
2014 EX-03 58 35 8 0 0 0 0 92 0 26
2011 EX 57 31 7 3 2 0 0 88 5 131
2011 EX-01 57 29 11 2 2 0 0 86 3 63
2011 EX-02 53 38 0 9 0 0 0 91 9 32
2011 EX-03 57 29 7 0 7 0 0 86 7 28
2008 EX 51 38 8 3 1 0 0 89 3 116
2008 EX-01 56 32 8 3 0 0 0 88 3 59
2008 EX-02 46 39 7 4 4 0 0 86 7 28
2008 EX-03 39 56 6 0 0 0 0 94 0 18

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 40 6 5 1 0 0 88 6 102
2017 EX-01 43 41 4 9 3 0 0 84 12 44
2017 EX-02 44 43 10 3 0 0 0 87 3 30
2017 EX-03 52 48 0 0 0 0 0 100 0 21
2014 EX 57 28 12 3 0 1 0 86 3 120
2014 EX-01 60 21 16 2 0 2 0 82 2 56
2014 EX-02 65 30 4 0 0 0 0 96 0 23
2014 EX-03 42 50 8 0 0 0 0 92 0 26
2011 EX 61 26 6 5 1 1 1 88 5 130
2011 EX-01 60 29 5 5 0 2 0 90 5 63
2011 EX-02 59 25 13 3 0 0 0 84 3 32
2011 EX-03 61 25 4 4 4 0 4 89 7 28

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 46 43 6 4 1 0 0 89 5 103
2017 EX-01 42 44 4 7 2 0 0 86 9 45
2017 EX-02 44 43 10 3 0 0 0 87 3 30
2017 EX-03 48 52 0 0 0 0 0 100 0 21
2014 EX 56 29 11 4 0 0 0 86 4 120
2014 EX-01 58 26 14 2 0 0 0 84 2 56
2014 EX-02 61 30 4 4 0 0 0 91 4 23
2014 EX-03 50 42 8 0 0 0 0 92 0 26
2011 EX 57 31 7 3 2 0 0 89 5 131
2011 EX-01 52 38 8 2 0 0 0 90 2 63
2011 EX-02 63 22 9 3 3 0 0 84 6 32
2011 EX-03 57 32 4 4 4 0 0 89 7 28
2008 EX 53 34 6 6 1 0 0 87 7 116
2008 EX-01 51 29 12 8 0 0 0 80 8 59
2008 EX-02 54 39 0 4 4 0 0 93 7 28
2008 EX-03 56 39 0 6 0 0 0 94 6 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 35 25 17 16 3 4 0 63 19 103
2017 EX-01 24 27 24 18 5 2 0 52 23 45
2017 EX-02 40 23 10 20 3 3 0 66 24 30
2017 EX-03 38 29 19 5 0 10 0 74 5 21
2014 EX 44 18 18 9 4 4 2 66 14 120
2014 EX-01 44 15 21 14 4 0 2 60 18 56
2014 EX-02 43 22 17 9 4 4 0 68 14 23
2014 EX-03 54 27 4 0 0 12 4 95 0 26
2011 EX 44 24 17 6 7 2 0 70 13 131
2011 EX-01 46 21 21 6 6 0 0 67 13 63
2011 EX-02 41 22 19 9 6 3 0 65 16 32
2011 EX-03 43 32 11 4 7 4 0 78 11 28
2008 EX 36 27 17 11 3 4 1 66 15 116
2008 EX-01 37 24 15 15 3 5 0 64 20 59
2008 EX-02 25 29 18 11 7 7 4 60 20 28
2008 EX-03 44 39 11 6 0 0 0 83 6 18
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 58 26 6 6 2 3 0 86 8 103
2017 EX-01 54 28 9 2 2 4 0 86 5 45
2017 EX-02 50 23 7 17 3 0 0 73 20 30
2017 EX-03 71 29 0 0 0 0 0 100 0 21
2014 EX 61 29 5 3 1 0 1 91 4 120
2014 EX-01 61 28 5 4 2 0 0 89 5 56
2014 EX-02 52 39 0 9 0 0 0 91 9 23
2014 EX-03 65 27 8 0 0 0 0 92 0 26
2011 EX 58 25 7 5 2 2 0 85 8 131
2011 EX-01 59 21 6 8 3 3 0 82 11 63
2011 EX-02 56 34 6 0 0 3 0 94 0 32
2011 EX-03 61 21 11 4 4 0 0 82 7 28
2008 EX 57 26 5 6 3 3 0 85 10 116
2008 EX-01 58 27 5 5 2 3 0 88 7 59
2008 EX-02 50 21 7 7 11 4 0 74 19 28
2008 EX-03 67 28 0 6 0 0 0 94 6 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 58 31 6 4 2 0 0 88 6 103
2017 EX-01 54 40 7 0 0 0 0 93 0 45
2017 EX-02 50 27 7 10 7 0 0 77 17 30
2017 EX-03 71 19 5 5 0 0 0 90 5 21
2014 EX 62 30 5 2 1 0 1 92 3 120
2014 EX-01 66 25 7 2 0 0 0 91 2 56
2014 EX-02 61 35 0 0 4 0 0 96 4 23
2014 EX-03 54 38 8 0 0 0 0 92 0 26
2011 EX 51 36 8 2 3 1 0 88 5 131
2011 EX-01 49 33 10 2 5 2 0 84 6 63
2011 EX-02 56 38 6 0 0 0 0 94 0 32
2011 EX-03 46 43 7 0 4 0 0 89 4 28
2008 EX 52 34 1 10 4 0 0 86 13 114
2008 EX-01 54 33 0 7 5 0 0 88 12 57
2008 EX-02 46 32 0 18 4 0 0 79 21 28
2008 EX-03 50 44 0 6 0 0 0 94 6 18

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 57 25 11 5 2 0 0 83 7 102
2017 EX-01 58 24 13 4 0 0 0 83 4 45
2017 EX-02 59 17 7 10 7 0 0 76 17 29
2017 EX-03 48 43 10 0 0 0 0 90 0 21
2014 EX 61 25 7 3 1 1 2 88 4 120
2014 EX-01 67 21 9 2 2 0 0 88 4 56
2014 EX-02 65 13 13 9 0 0 0 78 9 23
2014 EX-03 50 46 4 0 0 0 0 96 0 26

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 38 40 10 9 3 1 0 78 12 103
2017 EX-01 26 45 9 11 7 2 0 72 18 45
2017 EX-02 40 43 7 10 0 0 0 83 10 30
2017 EX-03 52 29 14 5 0 0 0 81 5 21
2014 EX 51 36 4 5 1 3 0 90 6 120
2014 EX-01 48 42 5 4 0 2 0 91 4 56
2014 EX-02 43 39 4 9 0 4 0 86 9 23
2014 EX-03 62 31 4 0 4 0 0 92 4 26
2011 EX 50 36 8 4 2 1 0 86 6 131
2011 EX-01 40 40 14 3 3 0 0 79 6 63
2011 EX-02 53 41 3 3 0 0 0 94 3 32
2011 EX-03 61 29 0 4 4 4 0 93 7 28

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 44 37 12 6 2 0 0 80 8 103
2017 EX-01 29 42 13 12 5 0 0 71 16 45
2017 EX-02 47 36 13 3 0 0 0 83 3 30
2017 EX-03 57 38 5 0 0 0 0 95 0 21
2014 EX 51 38 7 4 0 0 0 89 4 120
2014 EX-01 51 42 5 2 0 0 0 93 2 56
2014 EX-02 39 48 13 0 0 0 0 87 0 23
2014 EX-03 58 35 4 4 0 0 0 92 4 26
2011 EX 53 27 12 4 4 0 0 80 8 130
2011 EX-01 44 34 13 5 5 0 0 77 10 62
2011 EX-02 53 25 19 0 3 0 0 78 3 32
2011 EX-03 68 18 7 4 4 0 0 86 7 28
2008 EX 43 36 9 9 2 1 1 81 11 116
2008 EX-01 39 36 10 12 2 2 0 76 14 59
2008 EX-02 32 39 11 11 4 0 4 74 15 28
2008 EX-03 61 33 6 0 0 0 0 94 0 18

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 27 41 17 12 3 0 0 68 15 102
2017 EX-01 20 34 22 18 5 0 0 54 23 44
2017 EX-02 20 50 13 13 3 0 0 70 17 30
2017 EX-03 38 52 10 0 0 0 0 90 0 21
2014 EX 37 44 12 7 0 0 0 81 7 120
2014 EX-01 37 46 9 8 0 0 0 83 8 56
2014 EX-02 22 48 26 4 0 0 0 70 4 23
2014 EX-03 46 42 12 0 0 0 0 88 0 26
2011 EX 39 38 11 7 4 1 0 78 11 131
2011 EX-01 30 41 13 11 3 2 0 73 15 63
2011 EX-02 31 44 16 6 3 0 0 75 9 32
2011 EX-03 57 32 7 0 4 0 0 89 4 28
2008 EX 27 44 16 8 3 1 1 72 11 116
2008 EX-01 19 42 24 8 5 2 0 62 14 59
2008 EX-02 25 54 7 7 4 0 4 81 11 28
2008 EX-03 39 44 6 11 0 0 0 83 11 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 37 40 9 8 5 2 0 78 13 103
2017 EX-01 26 35 18 11 9 0 0 61 20 45
2017 EX-02 33 47 3 10 3 3 0 83 14 30
2017 EX-03 48 52 0 0 0 0 0 100 0 21
2014 EX 55 28 13 2 2 1 0 83 4 120
2014 EX-01 56 26 11 4 2 2 0 84 5 56
2014 EX-02 30 57 13 0 0 0 0 87 0 23
2014 EX-03 65 23 8 0 4 0 0 88 4 26
2011 EX 47 34 11 5 2 2 0 83 6 131
2011 EX-01 37 41 10 10 0 3 0 80 10 63
2011 EX-02 47 34 16 0 3 0 0 81 3 32
2011 EX-03 64 21 7 0 4 4 0 89 4 28
2008 EX 37 36 12 6 6 2 1 75 12 116
2008 EX-01 27 41 14 8 7 3 0 70 16 59
2008 EX-02 32 43 18 0 4 0 4 78 4 28
2008 EX-03 61 17 0 11 11 0 0 78 22 18

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 29 40 17 13 1 0 0 69 14 103
2017 EX-01 24 38 26 9 2 0 0 62 12 45
2017 EX-02 27 37 10 27 0 0 0 64 27 30
2017 EX-03 38 48 10 5 0 0 0 86 5 21
2014 EX 37 42 13 5 2 1 0 80 7 120
2014 EX-01 41 44 11 4 0 2 0 86 4 56
2014 EX-02 17 43 26 9 4 0 0 61 13 23
2014 EX-03 46 38 8 4 4 0 0 85 8 26
2011 EX 31 45 8 11 4 0 0 76 15 131
2011 EX-01 24 48 10 16 3 0 0 71 19 63
2011 EX-02 34 38 16 9 3 0 0 72 13 32
2011 EX-03 43 46 0 7 4 0 0 89 11 28
2008 EX 25 44 9 16 3 2 1 71 19 116
2008 EX-01 24 47 10 15 3 0 0 71 19 59
2008 EX-02 21 32 7 21 7 7 4 60 32 28
2008 EX-03 33 44 6 17 0 0 0 78 17 18
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 43 33 11 10 4 0 0 76 14 103
2017 EX-01 41 33 11 11 4 0 0 73 16 45
2017 EX-02 44 33 10 7 7 0 0 77 13 30
2017 EX-03 43 33 14 10 0 0 0 76 10 21
2014 EX 43 40 9 5 3 0 0 83 8 120
2014 EX-01 42 36 12 5 4 0 0 79 9 56
2014 EX-02 43 39 9 4 4 0 0 83 9 23
2014 EX-03 42 46 8 0 4 0 0 88 4 26
2011 EX 39 37 15 4 5 0 0 76 9 130
2011 EX-01 39 35 16 2 8 0 0 74 10 62
2011 EX-02 31 50 13 6 0 0 0 81 6 32
2011 EX-03 46 29 11 7 7 0 0 75 14 28

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 45 34 10 5 5 1 0 79 10 103
2017 EX-01 42 40 6 5 7 0 0 82 12 45
2017 EX-02 40 30 13 7 7 3 0 73 14 30
2017 EX-03 48 38 14 0 0 0 0 86 0 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 18 50 11 17 1 2 2 70 19 102
2017 EX-01 11 58 13 14 2 0 2 71 16 45
2017 EX-02 14 34 10 31 0 7 3 53 35 29
2017 EX-03 38 52 5 5 0 0 0 90 5 21
2014 EX 27 46 14 10 1 1 2 74 11 119
2014 EX-01 35 35 18 9 2 0 2 71 11 56
2014 EX-02 13 48 22 17 0 0 0 61 17 23
2014 EX-03 24 56 8 8 0 4 0 83 8 25

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 42 41 6 8 3 1 0 84 11 103
2017 EX-01 40 44 6 9 0 0 0 85 9 45
2017 EX-02 44 40 0 7 10 0 0 83 17 30
2017 EX-03 43 33 14 10 0 0 0 76 10 21
2014 EX 48 36 12 2 1 0 1 85 3 120
2014 EX-01 51 35 12 2 0 0 0 86 2 56
2014 EX-02 52 26 13 4 4 0 0 78 9 23
2014 EX-03 42 42 15 0 0 0 0 85 0 26
2011 EX 48 38 7 5 2 0 0 86 7 130
2011 EX-01 48 37 8 5 3 0 0 84 8 63
2011 EX-02 56 34 3 6 0 0 0 91 6 32
2011 EX-03 43 46 4 4 4 0 0 89 7 28
2008 EX 42 35 11 6 4 1 0 78 10 116
2008 EX-01 46 32 14 3 5 0 0 78 8 59
2008 EX-02 39 32 11 11 4 4 0 74 15 28
2008 EX-03 28 67 0 0 6 0 0 94 6 18

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 36 40 9 9 1 0 5 81 10 102
2017 EX-01 25 41 13 11 2 0 7 71 14 44
2017 EX-02 40 40 3 10 0 0 7 86 11 30
2017 EX-03 52 33 10 5 0 0 0 86 5 21
2014 EX 39 40 9 5 2 3 3 83 7 118
2014 EX-01 34 42 10 7 0 2 5 82 8 56
2014 EX-02 39 39 13 4 4 0 0 78 9 23
2014 EX-03 54 23 4 4 4 8 4 87 9 26

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 50 40 6 4 0 0 0 90 4 102
2017 EX-01 41 48 9 3 0 0 0 89 3 44
2017 EX-02 50 36 3 10 0 0 0 87 10 30
2017 EX-03 67 33 0 0 0 0 0 100 0 21
2014 EX 62 34 0 2 0 1 1 97 3 120
2014 EX-01 64 33 0 4 0 0 0 96 4 56
2014 EX-02 61 39 0 0 0 0 0 100 0 23
2014 EX-03 65 31 0 4 0 0 0 96 4 26
2011 EX 62 28 5 2 1 0 2 91 3 131
2011 EX-01 54 30 6 5 2 0 3 87 7 63
2011 EX-02 56 41 3 0 0 0 0 97 0 32
2011 EX-03 79 14 7 0 0 0 0 93 0 28
2008 EX 59 29 5 4 2 1 0 89 6 116
2008 EX-01 51 36 5 7 2 0 0 86 8 59
2008 EX-02 64 18 11 0 4 4 0 85 4 28
2008 EX-03 72 22 0 6 0 0 0 94 6 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 34 6 1 0 0 0 93 1 102
2017 EX-01 48 40 12 0 0 0 0 88 0 45
2017 EX-02 69 27 0 3 0 0 0 97 3 29
2017 EX-03 71 29 0 0 0 0 0 100 0 21
2014 EX 71 22 2 1 1 3 1 97 2 120
2014 EX-01 74 21 2 0 2 2 0 96 2 56
2014 EX-02 65 30 4 0 0 0 0 96 0 23
2014 EX-03 77 15 0 4 0 4 0 96 4 26
2011 EX 76 17 5 0 0 0 2 95 0 131
2011 EX-01 73 16 8 0 0 0 3 92 0 63
2011 EX-02 75 25 0 0 0 0 0 100 0 32
2011 EX-03 82 11 7 0 0 0 0 93 0 28
2008 EX 66 25 4 4 0 0 1 91 4 116
2008 EX-01 63 22 5 8 0 0 2 86 9 59
2008 EX-02 71 25 4 0 0 0 0 96 0 28
2008 EX-03 61 33 6 0 0 0 0 94 0 18

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 35 12 4 1 0 0 83 5 103
2017 EX-01 38 35 17 7 3 0 0 73 9 45
2017 EX-02 50 33 13 3 0 0 0 83 3 30
2017 EX-03 62 33 5 0 0 0 0 95 0 21
2014 EX 51 34 8 2 4 0 1 86 6 120
2014 EX-01 49 36 11 2 2 0 0 86 4 56
2014 EX-02 48 43 0 0 9 0 0 91 9 23
2014 EX-03 58 27 12 0 4 0 0 85 4 26
2011 EX 49 36 11 2 1 1 0 86 3 130
2011 EX-01 44 40 14 0 2 0 0 84 2 63
2011 EX-02 42 45 6 6 0 0 0 87 6 31
2011 EX-03 61 21 11 4 0 4 0 85 4 28
2008 EX 33 45 15 3 3 1 1 79 6 116
2008 EX-01 31 49 14 2 5 0 0 80 7 59
2008 EX-02 39 32 14 11 0 4 0 74 11 28
2008 EX-03 22 56 17 0 0 0 6 82 0 18

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 60 33 5 1 1 0 0 93 2 103
2017 EX-01 53 35 7 3 2 0 0 88 5 45
2017 EX-02 67 30 3 0 0 0 0 97 0 30
2017 EX-03 62 33 5 0 0 0 0 95 0 21
2014 EX 62 33 2 2 2 0 0 95 3 120
2014 EX-01 60 38 0 2 0 0 0 98 2 56
2014 EX-02 52 35 4 4 4 0 0 87 9 23
2014 EX-03 73 23 4 0 0 0 0 96 0 26
2011 EX 66 26 5 2 2 0 0 92 3 131
2011 EX-01 67 24 5 3 2 0 0 90 5 63
2011 EX-02 56 41 3 0 0 0 0 97 0 32
2011 EX-03 71 14 11 0 4 0 0 86 4 28
2008 EX 64 27 7 3 0 0 0 91 3 116
2008 EX-01 63 25 12 0 0 0 0 88 0 59
2008 EX-02 54 36 4 7 0 0 0 89 7 28
2008 EX-03 78 22 0 0 0 0 0 100 0 18

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 68 26 2 3 1 0 0 94 4 103
2017 EX-01 53 36 4 5 2 0 0 89 7 45
2017 EX-02 80 17 0 3 0 0 0 97 3 30
2017 EX-03 76 24 0 0 0 0 0 100 0 21
2014 EX 74 22 2 1 1 0 0 96 2 120
2014 EX-01 67 29 4 0 0 0 0 96 0 56
2014 EX-02 74 22 0 4 0 0 0 96 4 23
2014 EX-03 85 12 4 0 0 0 0 96 0 26
2011 EX 69 28 2 1 0 0 0 98 1 130
2011 EX-01 67 30 2 2 0 0 0 97 2 63
2011 EX-02 68 29 3 0 0 0 0 97 0 31
2011 EX-03 75 25 0 0 0 0 0 100 0 28
2008 EX 51 44 3 3 0 0 0 95 3 116
2008 EX-01 46 47 3 3 0 0 0 93 3 59
2008 EX-02 46 46 4 4 0 0 0 93 4 28
2008 EX-03 67 33 0 0 0 0 0 100 0 18

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 27 48 12 10 1 2 0 77 11 103
2017 EX-01 20 55 16 7 2 0 0 75 9 45
2017 EX-02 30 40 10 17 0 3 0 73 17 30
2017 EX-03 29 52 10 10 0 0 0 81 10 21
2014 EX 39 43 10 6 1 1 1 83 7 120
2014 EX-01 39 36 19 2 2 2 0 77 4 56
2014 EX-02 22 65 0 13 0 0 0 87 13 23
2014 EX-03 54 38 4 4 0 0 0 92 4 26
2011 EX 42 38 10 8 2 0 0 80 10 130
2011 EX-01 38 41 13 5 3 0 0 79 8 63
2011 EX-02 42 35 6 13 3 0 0 77 16 31
2011 EX-03 50 32 11 7 0 0 0 82 7 28
2008 EX 33 41 14 8 3 3 0 75 11 116
2008 EX-01 31 31 19 12 5 3 0 63 18 59
2008 EX-02 32 50 11 4 0 4 0 85 4 28
2008 EX-03 33 56 6 6 0 0 0 89 6 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 39 30 11 10 7 1 2 72 17 102
2017 EX-01 32 40 9 13 5 0 0 72 19 44
2017 EX-02 44 17 13 10 17 0 0 60 27 30
2017 EX-03 43 29 14 5 0 0 10 79 5 21
2014 EX 44 27 10 8 5 2 4 75 14 120
2014 EX-01 42 26 14 7 4 4 4 73 11 56
2014 EX-02 35 39 9 4 13 0 0 74 17 23
2014 EX-03 62 23 4 8 0 0 4 88 8 26
2011 EX 41 24 12 13 7 0 4 67 21 130
2011 EX-01 37 29 14 11 10 0 0 65 21 63
2011 EX-02 42 23 13 16 6 0 0 65 23 31
2011 EX-03 50 21 7 11 4 0 7 77 15 28
2008 EX 23 37 13 10 7 1 8 67 19 115
2008 EX-01 20 36 20 12 8 2 2 58 21 59
2008 EX-02 30 37 11 15 4 0 4 69 19 27
2008 EX-03 22 56 0 0 11 0 11 88 13 18

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 61 33 3 2 1 0 0 94 3 100
2017 EX-01 53 40 2 3 2 0 0 93 5 42
2017 EX-02 57 33 7 3 0 0 0 90 3 30
2017 EX-03 81 19 0 0 0 0 0 100 0 21
2014 EX 58 36 3 2 1 0 0 94 3 119
2014 EX-01 55 40 5 0 0 0 0 95 0 56
2014 EX-02 55 41 0 5 0 0 0 95 5 22
2014 EX-03 62 35 0 4 0 0 0 96 4 26
2011 EX 58 31 5 3 2 0 0 89 5 131
2011 EX-01 56 32 8 2 3 0 0 87 5 63
2011 EX-02 63 25 3 9 0 0 0 88 9 32
2011 EX-03 54 39 4 0 4 0 0 93 4 28

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 25 6 5 1 0 0 88 6 98
2017 EX-01 52 27 14 5 2 0 0 78 8 41
2017 EX-02 73 17 0 10 0 0 0 90 10 30
2017 EX-03 65 35 0 0 0 0 0 100 0 20
2014 EX 61 27 7 3 1 0 0 88 4 120
2014 EX-01 60 28 11 2 0 0 0 88 2 56
2014 EX-02 52 39 4 0 4 0 0 91 4 23
2014 EX-03 69 19 8 4 0 0 0 88 4 26

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 47 31 8 12 2 0 0 78 14 100
2017 EX-01 36 41 12 7 5 0 0 76 12 42
2017 EX-02 50 27 7 17 0 0 0 77 17 30
2017 EX-03 52 29 5 14 0 0 0 81 14 21
2014 EX 48 36 9 6 1 0 0 84 7 120
2014 EX-01 48 40 9 4 0 0 0 88 4 56
2014 EX-02 35 39 9 17 0 0 0 74 17 23
2014 EX-03 54 31 8 4 4 0 0 85 8 26
2011 EX 53 34 6 3 2 2 0 88 5 130
2011 EX-01 54 33 5 3 3 2 0 89 6 63
2011 EX-02 42 42 10 3 0 3 0 87 3 31
2011 EX-03 57 29 7 4 4 0 0 86 7 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 42 49 7 2 1 0 0 90 3 103
2017 EX-01 38 51 7 5 0 0 0 89 5 45
2017 EX-02 33 54 13 0 0 0 0 87 0 30
2017 EX-03 48 48 0 0 5 0 0 95 5 21

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 30 34 10 15 10 0 1 65 25 103
2017 EX-01 29 31 11 15 13 0 0 61 28 45
2017 EX-02 40 36 7 7 10 0 0 77 17 30
2017 EX-03 29 33 14 19 0 0 5 65 20 21
2014 EX 37 33 10 14 4 0 2 71 19 120
2014 EX-01 40 32 9 19 0 0 0 72 19 56
2014 EX-02 30 48 4 4 13 0 0 78 17 23
2014 EX-03 38 23 15 12 8 0 4 64 20 26
2011 EX 34 40 11 10 5 1 0 75 15 131
2011 EX-01 32 44 10 10 5 0 0 76 14 63
2011 EX-02 44 38 6 9 3 0 0 81 13 32
2011 EX-03 29 32 18 11 7 4 0 63 19 28

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 13 9 9 7 13 0 50 43 39 103
2017 EX-01 7 9 13 4 16 0 50 32 41 45
2017 EX-02 20 7 7 0 13 0 54 57 29 30
2017 EX-03 14 10 5 10 10 0 52 50 40 21
2014 EX 8 9 4 10 12 0 56 39 51 120
2014 EX-01 7 12 5 7 7 0 61 50 36 56
2014 EX-02 4 9 9 4 13 0 61 33 44 23
2014 EX-03 12 4 0 4 23 0 58 36 64 26
2011 EX 5 9 11 6 10 0 59 35 39 131
2011 EX-01 8 8 10 5 11 0 59 38 38 63
2011 EX-02 3 16 19 3 6 0 53 40 20 32
2011 EX-03 4 7 4 14 11 0 61 27 64 28
2008 EX 3 5 7 10 23 0 51 18 68 116
2008 EX-01 3 7 8 17 27 0 37 16 70 59
2008 EX-02 0 4 11 4 25 0 57 8 67 28
2008 EX-03 0 6 0 0 22 0 72 20 80 18

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 5 23 21 27 24 0 0 27 51 103
2017 EX-01 2 27 24 20 27 0 0 29 47 45
2017 EX-02 7 17 23 23 30 0 0 24 53 30
2017 EX-03 5 29 14 43 10 0 0 33 52 21
2014 EX 6 23 21 23 24 0 3 30 49 120
2014 EX-01 10 25 25 21 18 0 2 35 40 56
2014 EX-02 0 26 26 26 22 0 0 26 48 23
2014 EX-03 4 27 8 19 38 0 4 32 60 26
2011 EX 8 27 18 26 19 0 2 35 46 130
2011 EX-01 11 27 24 23 15 0 0 39 37 62
2011 EX-02 6 31 9 28 22 0 3 39 52 32
2011 EX-03 4 21 14 36 25 0 0 25 61 28
2008 EX 5 22 22 23 27 0 2 27 51 116
2008 EX-01 5 25 24 31 15 0 0 31 46 59
2008 EX-02 7 18 14 14 43 0 4 26 59 28
2008 EX-03 0 22 28 22 28 0 0 22 50 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 44 29 8 5 1 2 11 83 7 103
2017 EX-01 38 38 13 7 0 0 4 79 7 45
2017 EX-02 50 20 7 7 3 0 14 81 12 30
2017 EX-03 52 24 5 0 0 10 10 94 0 21
2014 EX 48 17 10 2 1 4 17 83 4 120
2014 EX-01 49 21 10 0 0 4 16 88 0 56
2014 EX-02 52 13 9 9 0 4 13 79 11 23
2014 EX-03 46 15 12 4 4 4 15 76 10 26
2011 EX 41 27 10 2 2 2 17 84 4 131
2011 EX-01 51 25 6 0 2 3 13 91 2 63
2011 EX-02 28 31 19 0 3 0 19 73 4 32
2011 EX-03 39 29 11 0 0 4 18 86 0 28

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EX 51 27 21 103
2017 EX-01 51 24 24 45
2017 EX-02 53 17 30 30
2017 EX-03 57 38 5 21
2014 EX 45 36 19 120
2014 EX-01 44 38 18 56
2014 EX-02 48 35 17 23
2014 EX-03 35 35 31 26
2011 EX 44 28 27 131
2011 EX-01 48 27 25 63
2011 EX-02 38 31 31 32
2011 EX-03 39 32 29 28

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EX 9 26 53 6 2 4 53
2017 EX-01 9 30 56 5 0 0 23
2017 EX-02 6 31 50 0 6 6 16
2017 EX-03 17 8 58 17 0 0 12
2014 EX 13 26 54 2 9999 6 54
2014 EX-01 16 40 40 0 9999 4 25
2014 EX-02 18 27 55 0 9999 0 11
2011 EX 26 19 46 7 9999 2 57
2011 EX-01 33 20 43 0 9999 3 30
2011 EX-02 25 25 33 17 9999 0 12
2011 EX-03 9 18 55 18 9999 0 11
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 28 3 3 1 0 0 93 4 103
2017 EX-01 58 31 4 5 2 0 0 89 7 45
2017 EX-02 67 27 3 3 0 0 0 93 3 30
2017 EX-03 71 29 0 0 0 0 0 100 0 21
2014 EX 74 24 2 0 0 1 0 98 0 120
2014 EX-01 71 26 4 0 0 0 0 96 0 56
2014 EX-02 70 30 0 0 0 0 0 100 0 23
2014 EX-03 88 12 0 0 0 0 0 100 0 26
2011 EX 69 26 2 2 0 1 0 96 2 131
2011 EX-01 67 30 0 2 0 2 0 98 2 63
2011 EX-02 59 38 3 0 0 0 0 97 0 32
2011 EX-03 82 7 7 4 0 0 0 89 4 28
2008 EX 66 28 3 3 1 0 0 94 3 116
2008 EX-01 61 31 5 2 2 0 0 92 3 59
2008 EX-02 68 25 0 7 0 0 0 93 7 28
2008 EX-03 78 22 0 0 0 0 0 100 0 18

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 24 58 11 3 4 0 0 82 7 103
2017 EX-01 20 57 13 5 5 0 0 77 10 45
2017 EX-02 17 66 10 0 7 0 0 83 7 30
2017 EX-03 43 43 10 5 0 0 0 86 5 21
2014 EX 50 40 8 1 1 0 1 90 2 120
2014 EX-01 49 39 10 2 0 0 0 88 2 56
2014 EX-02 39 57 4 0 0 0 0 96 0 23
2014 EX-03 54 38 4 0 4 0 0 92 4 26
2011 EX 43 48 4 5 0 0 0 91 5 130
2011 EX-01 37 53 3 6 0 0 0 90 6 62
2011 EX-02 44 44 6 6 0 0 0 88 6 32
2011 EX-03 50 43 4 4 0 0 0 93 4 28

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 7 21 51 15 5 0 1 20 29 103
2017 EX-01 12 18 53 11 7 0 0 18 29 45
2017 EX-02 7 30 40 20 0 0 3 21 38 30
2017 EX-03 0 19 62 14 5 0 0 19 19 21
2014 EX 2 17 53 18 5 0 3 24 21 120
2014 EX-01 2 16 56 16 9 0 2 25 18 56
2014 EX-02 4 17 61 13 0 0 4 14 23 23
2014 EX-03 4 27 42 23 0 0 4 24 32 26
2011 EX 2 28 37 19 12 0 2 32 30 130
2011 EX-01 3 31 34 18 13 0 2 31 34 62
2011 EX-02 0 28 44 22 6 0 0 28 28 32
2011 EX-03 4 29 39 14 11 0 4 26 33 28
2008 EX 7 20 45 21 7 0 1 28 27 116
2008 EX-01 7 19 54 15 5 0 0 20 25 59
2008 EX-02 7 25 32 21 11 0 4 33 33 28
2008 EX-03 0 22 39 33 6 0 0 39 22 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 3 18 40 30 8 0 2 38 21 103
2017 EX-01 5 18 44 24 9 0 0 33 23 45
2017 EX-02 3 27 30 27 7 0 7 35 32 30
2017 EX-03 0 10 48 38 5 0 0 43 10 21
2014 EX 1 12 33 39 12 0 4 52 13 120
2014 EX-01 0 11 37 38 12 0 2 52 11 56
2014 EX-02 0 9 35 30 22 0 4 55 9 23
2014 EX-03 4 19 23 42 4 0 8 50 25 26
2011 EX 2 18 22 35 20 0 2 56 21 130
2011 EX-01 3 15 27 32 21 0 2 54 18 62
2011 EX-02 0 34 16 41 9 0 0 50 34 32
2011 EX-03 4 14 18 32 25 0 7 62 19 28
2008 EX 3 18 26 34 16 0 3 51 22 116
2008 EX-01 5 20 29 31 12 0 3 44 26 59
2008 EX-02 4 14 21 46 14 0 0 61 18 28
2008 EX-03 0 22 22 33 22 0 0 56 22 18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 27 37 14 6 0 0 20 43 103
2017 EX-01 18 27 36 13 7 0 0 20 44 45
2017 EX-02 17 30 30 17 7 0 0 23 46 30
2017 EX-03 10 33 43 14 0 0 0 14 43 21
2014 EX 20 34 26 11 6 0 4 17 55 120
2014 EX-01 19 33 28 7 11 0 2 18 53 56
2014 EX-02 26 39 17 13 0 0 4 14 68 23
2014 EX-03 23 35 27 12 4 0 0 15 58 26
2011 EX 16 25 28 20 11 0 1 31 41 129
2011 EX-01 19 24 29 11 15 0 2 26 44 62
2011 EX-02 13 28 25 31 3 0 0 34 41 32
2011 EX-03 15 26 26 26 7 0 0 33 41 27
2008 EX 19 27 37 10 8 0 0 17 46 115
2008 EX-01 22 22 40 12 3 0 0 16 45 58
2008 EX-02 14 50 21 4 11 0 0 14 64 28
2008 EX-03 17 11 56 6 11 0 0 17 28 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 18 35 37 9 2 0 0 11 53 102
2017 EX-01 18 39 29 13 0 0 0 13 57 45
2017 EX-02 20 27 50 3 0 0 0 3 46 30
2017 EX-03 15 45 30 5 5 0 0 10 60 20
2014 EX 7 34 41 13 2 0 2 16 42 120
2014 EX-01 2 36 42 12 5 0 2 18 39 56
2014 EX-02 17 35 39 9 0 0 0 9 52 23
2014 EX-03 12 35 35 15 0 0 4 16 48 26
2011 EX 15 29 35 12 8 0 1 19 45 130
2011 EX-01 18 27 31 13 11 0 0 24 45 62
2011 EX-02 16 28 41 13 3 0 0 16 44 32
2011 EX-03 14 39 36 4 4 0 4 7 56 28
2008 EX 17 33 32 16 3 0 0 18 50 115
2008 EX-01 7 41 33 19 0 0 0 19 48 58
2008 EX-02 32 21 29 7 11 0 0 18 54 28
2008 EX-03 17 39 33 11 0 0 0 11 56 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 24 27 42 6 2 0 0 8 50 103
2017 EX-01 27 26 40 5 2 0 0 7 53 45
2017 EX-02 30 17 46 7 0 0 0 7 46 30
2017 EX-03 14 43 38 5 0 0 0 5 57 21
2014 EX 22 33 32 8 3 0 2 12 55 120
2014 EX-01 21 28 30 12 7 0 2 20 50 56
2014 EX-02 26 43 30 0 0 0 0 0 70 23
2014 EX-03 27 31 38 4 0 0 0 4 58 26
2011 EX 19 31 32 9 9 0 0 18 50 130
2011 EX-01 19 29 31 10 11 0 0 21 48 62
2011 EX-02 19 38 28 6 9 0 0 16 56 32
2011 EX-03 25 29 36 7 4 0 0 11 54 28
2008 EX 24 34 28 10 3 0 2 13 59 116
2008 EX-01 15 44 31 7 2 0 2 9 60 59
2008 EX-02 36 29 18 7 7 0 4 15 67 28
2008 EX-03 22 22 44 11 0 0 0 11 44 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 9 22 40 26 2 0 1 29 31 103
2017 EX-01 16 20 38 27 0 0 0 27 35 45
2017 EX-02 7 20 36 30 3 0 3 35 27 30
2017 EX-03 0 24 52 24 0 0 0 24 24 21
2014 EX 2 11 36 36 10 1 4 48 14 120
2014 EX-01 4 7 32 38 16 2 2 56 11 56
2014 EX-02 0 13 35 48 4 0 0 52 13 23
2014 EX-03 4 12 54 23 4 0 4 28 16 26
2011 EX 5 16 29 34 17 0 0 51 20 129
2011 EX-01 6 10 27 34 23 0 0 56 16 62
2011 EX-02 3 29 26 35 6 0 0 42 32 31
2011 EX-03 4 11 32 39 14 0 0 54 14 28
2008 EX 4 32 30 23 8 0 3 32 37 116
2008 EX-01 5 31 36 22 5 0 2 28 36 59
2008 EX-02 0 32 25 21 14 0 7 38 35 28
2008 EX-03 0 50 17 28 6 0 0 33 50 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 19 35 33 12 1 0 0 13 54 102
2017 EX-01 13 35 29 22 0 0 0 22 49 45
2017 EX-02 27 28 45 0 0 0 0 0 55 29
2017 EX-03 14 57 24 5 0 0 0 5 71 21
2014 EX 22 33 31 7 3 1 2 11 57 120
2014 EX-01 19 35 32 5 7 0 2 13 55 56
2014 EX-02 39 26 26 9 0 0 0 9 65 23
2014 EX-03 19 42 27 12 0 0 0 12 62 26

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 29 4 3 0 0 0 93 3 103
2017 EX-01 60 32 4 4 0 0 0 92 4 45
2017 EX-02 64 27 7 3 0 0 0 90 3 30
2017 EX-03 76 24 0 0 0 0 0 100 0 21
2014 EX 68 25 2 2 2 1 1 94 4 120
2014 EX-01 68 25 0 5 2 0 0 93 7 56
2014 EX-02 57 35 4 0 4 0 0 91 4 23
2014 EX-03 81 15 4 0 0 0 0 96 0 26

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 51 45 4 1 0 0 0 95 1 102
2017 EX-01 46 50 2 2 0 0 0 96 2 45
2017 EX-02 41 52 7 0 0 0 0 93 0 29
2017 EX-03 67 29 5 0 0 0 0 95 0 21
2014 EX 58 32 3 5 1 0 1 91 6 120
2014 EX-01 60 31 5 4 0 0 0 91 4 56
2014 EX-02 43 52 0 4 0 0 0 96 4 23
2014 EX-03 65 19 0 12 4 0 0 85 15 26

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 49 39 8 2 1 1 0 89 3 102
2017 EX-01 40 51 6 0 0 2 0 93 0 45
2017 EX-02 55 21 14 7 3 0 0 76 10 29
2017 EX-03 52 43 5 0 0 0 0 95 0 21
2014 EX 66 29 2 0 1 2 0 97 1 120
2014 EX-01 64 29 4 0 0 4 0 96 0 56
2014 EX-02 52 48 0 0 0 0 0 100 0 23
2014 EX-03 81 12 4 0 4 0 0 92 4 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 44 48 5 3 1 0 0 91 4 103
2017 EX-01 34 55 4 4 2 0 0 89 7 45
2017 EX-02 54 43 0 3 0 0 0 97 3 30
2017 EX-03 43 48 10 0 0 0 0 90 0 21
2014 EX 63 30 6 1 1 0 0 93 2 120
2014 EX-01 65 28 7 0 0 0 0 93 0 56
2014 EX-02 48 43 4 4 0 0 0 91 4 23
2014 EX-03 69 23 4 0 4 0 0 92 4 26
2011 EX 59 36 4 1 0 0 1 95 1 129
2011 EX-01 56 37 5 2 0 0 0 94 2 62
2011 EX-02 50 44 3 0 0 0 3 97 0 32
2011 EX-03 71 25 4 0 0 0 0 96 0 28

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 37 1 2 1 0 0 96 3 103
2017 EX-01 53 40 0 4 2 0 0 93 7 45
2017 EX-02 54 46 0 0 0 0 0 100 0 30
2017 EX-03 71 29 0 0 0 0 0 100 0 21
2014 EX 70 23 6 1 0 0 0 93 1 120
2014 EX-01 74 23 4 0 0 0 0 96 0 56
2014 EX-02 70 22 4 4 0 0 0 91 4 23
2014 EX-03 65 23 12 0 0 0 0 88 0 26
2011 EX 67 25 6 2 0 0 0 92 2 129
2011 EX-01 56 36 7 2 0 0 0 92 2 61
2011 EX-02 72 25 3 0 0 0 0 97 0 32
2011 EX-03 86 4 11 0 0 0 0 89 0 28
2008 EX 60 29 5 3 1 1 0 90 4 116
2008 EX-01 54 29 10 7 0 0 0 83 7 59
2008 EX-02 64 29 0 0 4 4 0 96 4 28
2008 EX-03 78 22 0 0 0 0 0 100 0 18

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 45 37 7 6 3 2 1 84 9 103
2017 EX-01 47 32 11 9 2 0 0 78 11 45
2017 EX-02 43 30 7 7 7 3 3 79 14 30
2017 EX-03 38 57 0 0 0 5 0 100 0 21
2014 EX 55 33 8 2 0 0 1 89 3 120
2014 EX-01 60 31 7 2 0 0 0 91 2 56
2014 EX-02 39 35 17 9 0 0 0 74 9 23
2014 EX-03 65 27 8 0 0 0 0 92 0 26

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 31 5 5 0 0 0 90 5 103
2017 EX-01 55 33 5 7 0 0 0 88 7 45
2017 EX-02 56 27 10 7 0 0 0 83 7 30
2017 EX-03 62 38 0 0 0 0 0 100 0 21
2014 EX 65 31 3 0 1 0 0 96 1 120
2014 EX-01 65 33 2 0 0 0 0 98 0 56
2014 EX-02 61 35 4 0 0 0 0 96 0 23
2014 EX-03 65 31 0 0 4 0 0 96 4 26
2011 EX 62 33 2 2 0 1 0 96 2 130
2011 EX-01 54 37 5 3 0 2 0 92 3 63
2011 EX-02 61 39 0 0 0 0 0 100 0 31
2011 EX-03 79 21 0 0 0 0 0 100 0 28

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 61 31 5 3 0 0 0 92 3 103
2017 EX-01 44 40 11 5 0 0 0 84 5 45
2017 EX-02 73 24 0 3 0 0 0 97 3 30
2017 EX-03 71 29 0 0 0 0 0 100 0 21
2014 EX 75 17 6 2 0 0 0 92 2 120
2014 EX-01 72 21 5 2 0 0 0 93 2 56
2014 EX-02 65 22 4 9 0 0 0 87 9 23
2014 EX-03 88 8 4 0 0 0 0 96 0 26
2011 EX 64 29 5 2 0 1 0 93 2 129
2011 EX-01 56 32 6 5 0 2 0 89 5 63
2011 EX-02 71 29 0 0 0 0 0 100 0 31
2011 EX-03 68 25 7 0 0 0 0 93 0 28
2008 EX 57 32 5 5 1 0 0 89 6 116
2008 EX-01 49 39 5 5 2 0 0 88 7 59
2008 EX-02 57 29 7 7 0 0 0 86 7 28
2008 EX-03 78 22 0 0 0 0 0 100 0 18

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 40 43 9 6 1 1 0 84 7 103
2017 EX-01 31 46 16 7 0 0 0 77 7 45
2017 EX-02 40 43 7 7 3 0 0 83 10 30
2017 EX-03 52 43 0 5 0 0 0 95 5 21
2014 EX 65 27 6 2 0 0 0 92 2 120
2014 EX-01 60 29 7 4 0 0 0 89 4 56
2014 EX-02 61 35 4 0 0 0 0 96 0 23
2014 EX-03 81 15 4 0 0 0 0 96 0 26
2011 EX 50 40 5 4 1 0 0 90 5 130
2011 EX-01 40 48 5 5 2 0 0 89 6 62
2011 EX-02 47 44 6 3 0 0 0 91 3 32
2011 EX-03 68 25 4 4 0 0 0 93 4 28

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 23 26 8 10 8 8 17 66 23 103
2017 EX-01 24 23 9 15 7 9 13 60 28 45
2017 EX-02 20 36 7 3 13 10 10 71 21 30
2017 EX-03 19 19 10 10 0 5 38 67 17 21
2014 EX 38 18 15 11 4 3 12 65 17 120
2014 EX-01 39 12 21 14 4 4 7 57 20 56
2014 EX-02 17 17 22 13 4 4 22 47 24 23
2014 EX-03 58 19 4 4 4 0 12 87 9 26
2011 EX 30 18 20 9 3 8 12 60 15 131
2011 EX-01 22 19 24 16 2 8 10 50 21 63
2011 EX-02 28 19 19 6 0 16 13 65 9 32
2011 EX-03 39 14 18 0 11 4 14 65 13 28

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 33 48 5 10 5 0 0 81 15 103
2017 EX-01 38 44 4 9 5 0 0 82 14 45
2017 EX-02 23 54 7 10 7 0 0 77 17 30
2017 EX-03 43 43 5 10 0 0 0 86 10 21
2014 EX 47 44 1 4 3 0 0 92 7 120
2014 EX-01 48 51 0 2 0 0 0 98 2 56
2014 EX-02 43 39 0 4 13 0 0 83 17 23
2014 EX-03 46 50 0 0 4 0 0 96 4 26
2011 EX 60 36 3 2 0 0 0 95 2 131
2011 EX-01 60 33 3 3 0 0 0 94 3 63
2011 EX-02 63 34 3 0 0 0 0 97 0 32
2011 EX-03 61 36 4 0 0 0 0 96 0 28
2008 EX 55 40 3 2 0 0 0 95 2 116
2008 EX-01 56 41 3 0 0 0 0 97 0 59
2008 EX-02 50 39 7 4 0 0 0 89 4 28
2008 EX-03 61 39 0 0 0 0 0 100 0 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 56 29 3 8 4 0 0 86 11 103
2017 EX-01 49 36 2 8 4 0 0 85 13 45
2017 EX-02 53 30 3 7 7 0 0 83 13 30
2017 EX-03 81 14 0 5 0 0 0 95 5 21
2014 EX 69 21 2 4 3 0 1 91 8 120
2014 EX-01 74 19 2 4 2 0 0 93 5 56
2014 EX-02 57 30 0 9 4 0 0 87 13 23
2014 EX-03 73 23 0 0 4 0 0 96 4 26
2011 EX 65 27 2 2 4 0 0 92 5 130
2011 EX-01 67 25 2 3 3 0 0 92 6 63
2011 EX-02 65 29 3 0 3 0 0 94 3 31
2011 EX-03 64 29 4 0 4 0 0 93 4 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 28 5 1 1 0 1 93 2 101
2017 EX-01 54 38 5 2 2 0 0 91 4 45
2017 EX-02 62 24 10 0 0 0 3 89 0 29
2017 EX-03 90 10 0 0 0 0 0 100 0 20
2014 EX 70 21 8 1 0 0 0 91 1 120
2014 EX-01 62 24 14 0 0 0 0 86 0 56
2014 EX-02 65 26 4 4 0 0 0 91 4 23
2014 EX-03 85 12 4 0 0 0 0 96 0 26

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 71 21 4 3 1 0 0 92 4 103
2017 EX-01 66 22 9 0 2 0 0 89 2 45
2017 EX-02 64 30 0 7 0 0 0 93 7 30
2017 EX-03 86 10 0 5 0 0 0 95 5 21
2014 EX 83 13 1 2 1 0 1 97 3 120
2014 EX-01 81 18 0 0 0 0 2 100 0 56
2014 EX-02 83 9 0 4 4 0 0 91 9 23
2014 EX-03 88 8 4 0 0 0 0 96 0 26
2011 EX 79 17 2 2 0 1 0 96 2 131
2011 EX-01 78 17 2 2 0 2 0 97 2 63
2011 EX-02 84 13 0 3 0 0 0 97 3 32
2011 EX-03 75 18 4 4 0 0 0 93 4 28
2008 EX 74 17 3 4 1 1 0 92 5 116
2008 EX-01 76 15 5 2 2 0 0 92 3 59
2008 EX-02 79 14 0 4 0 4 0 96 4 28
2008 EX-03 67 22 0 11 0 0 0 89 11 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 19 6 5 5 0 0 84 10 103
2017 EX-01 58 17 9 9 7 0 0 76 16 45
2017 EX-02 73 17 0 3 7 0 0 90 10 30
2017 EX-03 71 24 5 0 0 0 0 95 0 21
2014 EX 76 8 8 4 2 0 1 85 7 120
2014 EX-01 79 5 14 0 0 0 2 86 0 56
2014 EX-02 74 9 4 4 9 0 0 83 13 23
2014 EX-03 73 12 4 12 0 0 0 85 12 26
2011 EX 69 20 4 5 2 0 1 90 6 131
2011 EX-01 60 21 6 8 3 0 2 82 11 63
2011 EX-02 78 22 0 0 0 0 0 100 0 32
2011 EX-03 75 18 4 4 0 0 0 93 4 28
2008 EX 63 17 5 9 5 0 1 81 14 116
2008 EX-01 58 19 7 10 5 0 2 78 16 59
2008 EX-02 71 21 0 4 4 0 0 93 7 28
2008 EX-03 67 11 0 17 6 0 0 78 22 18

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 70 20 4 5 2 0 0 89 7 103
2017 EX-01 64 22 7 7 0 0 0 87 7 45
2017 EX-02 66 17 3 7 7 0 0 83 13 30
2017 EX-03 86 14 0 0 0 0 0 100 0 21
2014 EX 80 13 2 2 0 0 2 95 3 120
2014 EX-01 81 14 4 0 0 0 2 96 0 56
2014 EX-02 83 13 4 0 0 0 0 96 0 23
2014 EX-03 85 8 0 8 0 0 0 92 8 26
2011 EX 73 18 4 5 0 0 1 91 5 130
2011 EX-01 68 21 2 8 0 0 2 90 8 63
2011 EX-02 74 13 13 0 0 0 0 87 0 31
2011 EX-03 79 18 0 4 0 0 0 96 4 28
2008 EX 66 24 3 4 2 0 1 91 6 116
2008 EX-01 63 24 5 3 3 0 2 88 7 59
2008 EX-02 71 21 0 7 0 0 0 93 7 28
2008 EX-03 72 22 0 6 0 0 0 94 6 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 81 12 1 4 2 0 0 93 6 103
2017 EX-01 72 22 2 4 0 0 0 93 4 45
2017 EX-02 87 7 0 0 7 0 0 93 7 30
2017 EX-03 86 5 0 10 0 0 0 90 10 21
2014 EX 86 7 2 2 0 0 2 96 2 120
2014 EX-01 86 5 4 2 0 0 4 95 2 56
2014 EX-02 87 13 0 0 0 0 0 100 0 23
2014 EX-03 92 0 4 4 0 0 0 92 4 26
2011 EX 80 11 5 1 2 0 1 92 2 131
2011 EX-01 78 11 6 0 3 0 2 90 3 63
2011 EX-02 75 19 3 3 0 0 0 94 3 32
2011 EX-03 86 7 7 0 0 0 0 93 0 28
2008 EX 73 16 5 1 3 0 3 91 4 116
2008 EX-01 76 14 2 0 3 0 5 95 4 59
2008 EX-02 75 7 14 0 4 0 0 82 4 28
2008 EX-03 78 17 6 0 0 0 0 94 0 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 47 42 5 4 2 0 0 89 6 103
2017 EX-01 40 47 7 7 0 0 0 87 7 45
2017 EX-02 56 34 3 0 7 0 0 90 7 30
2017 EX-03 52 38 5 5 0 0 0 90 5 21
2014 EX 71 20 4 2 0 0 2 93 3 120
2014 EX-01 67 22 5 4 0 0 2 91 4 56
2014 EX-02 83 17 0 0 0 0 0 100 0 23
2014 EX-03 73 19 8 0 0 0 0 92 0 26

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 66 29 3 1 0 0 1 96 1 103
2017 EX-01 62 31 4 3 0 0 0 93 3 45
2017 EX-02 66 30 0 0 0 0 3 100 0 30
2017 EX-03 76 19 5 0 0 0 0 95 0 21
2014 EX 72 22 2 2 0 0 2 96 2 120
2014 EX-01 74 23 2 0 0 0 2 98 0 56
2014 EX-02 74 22 0 4 0 0 0 96 4 23
2014 EX-03 81 19 0 0 0 0 0 100 0 26
2011 EX 71 22 5 0 1 2 1 94 1 130
2011 EX-01 68 21 5 0 2 3 2 93 2 63
2011 EX-02 71 26 3 0 0 0 0 97 0 31
2011 EX-03 71 21 7 0 0 0 0 93 0 28
2008 EX 70 12 9 0 0 3 6 90 0 116
2008 EX-01 69 12 7 0 0 5 7 92 0 59
2008 EX-02 68 14 11 0 0 0 7 88 0 28
2008 EX-03 78 11 6 0 0 6 0 94 0 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 12 88 103
2017 EX-01 18 82 45
2017 EX-03 0 100 21
2014 EX 8 92 120
2014 EX-02 22 78 23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EX 67 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EX 0 12
2014 EX 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2014 EX 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EX 0 12

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EX 0 12
2014 EX 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2014 EX 50 10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2014 EX 0 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EX 42 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EX 43 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2014 EX 0 10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2014 EX 50 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EX 40 12
2014 EX 50 10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2014 EX 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EX 0 12
2014 EX 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EX 0 12
2014 EX 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EX 66 12

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 EX 0 10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EX 41 12
2014 EX 60 10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EX 0 12
2014 EX 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EX 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 EX 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EX 42 12

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EX 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EX 0 11
2014 EX 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EX 0 11
2014 EX 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EX 44 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EX 0 11
2014 EX 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EX 0 11
2014 EX 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EX 56 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EX 0 11
2014 EX 0 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EX 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 68 32 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 23 34 10 5 3 22 3 76 10 103
2017 EX-01 9 36 12 4 5 28 7 68 14 45
2017 EX-02 30 30 13 3 0 23 0 78 4 30
2017 EX-03 43 33 5 5 5 10 0 84 11 21
2014 EX 40 29 8 3 1 15 4 85 5 119
2014 EX-01 38 22 12 4 2 16 7 77 7 55
2014 EX-02 39 39 4 0 0 13 4 95 0 23
2014 EX-03 50 27 4 4 0 15 0 91 5 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 39 38 12 4 1 6 1 82 5 103
2017 EX-01 24 47 16 4 2 4 2 76 7 45
2017 EX-02 44 36 10 3 0 7 0 86 4 30
2017 EX-03 57 24 10 5 0 5 0 85 5 21
2014 EX 57 27 11 2 0 2 1 87 2 120
2014 EX-01 51 28 15 2 0 2 2 82 2 56
2014 EX-02 52 30 13 4 0 0 0 83 4 23
2014 EX-03 77 23 0 0 0 0 0 100 0 26
2011 EX 52 36 8 3 0 1 0 89 3 130
2011 EX-01 46 40 8 5 0 2 0 87 5 63
2011 EX-02 56 34 9 0 0 0 0 91 0 32
2011 EX-03 56 37 7 0 0 0 0 93 0 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX-03 0 100 21
2014 EX-02 0 100 23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 29 22 13 1 1 28 7 77 3 103
2017 EX-01 13 27 14 0 2 33 11 71 4 45
2017 EX-02 33 17 13 0 0 30 7 79 0 30
2017 EX-03 43 24 14 0 0 19 0 82 0 21
2014 EX 44 20 8 0 0 24 4 89 0 120
2014 EX-01 35 14 14 0 0 32 5 78 0 56
2014 EX-02 52 26 0 0 0 13 9 100 0 23
2014 EX-03 50 23 4 0 0 23 0 95 0 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 30 9 2 0 9 2 88 2 103
2017 EX-01 35 33 9 5 0 13 4 83 6 45
2017 EX-02 54 33 7 0 0 7 0 93 0 30
2017 EX-03 62 24 14 0 0 0 0 86 0 21
2014 EX 61 26 6 1 0 5 1 92 1 119
2014 EX-01 53 30 10 0 0 5 2 89 0 56
2014 EX-02 73 18 5 0 0 5 0 95 0 22
2014 EX-03 69 23 0 4 0 4 0 96 4 26
2011 EX 58 34 5 1 0 2 0 94 1 130
2011 EX-01 50 45 3 2 0 0 0 95 2 62
2011 EX-02 66 19 9 0 0 6 0 90 0 32
2011 EX-03 61 36 4 0 0 0 0 96 0 28

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 5 95 103
2017 EX-03 0 100 21
2014 EX-03 0 100 26

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 16 5 2 0 0 61 81 5 103
2017 EX-01 22 18 9 3 0 0 48 77 5 45
2017 EX-02 11 13 3 3 0 0 70 78 11 30
2017 EX-03 10 5 0 0 0 0 86 100 0 21
2014 EX 10 17 1 3 0 0 69 89 9 120
2014 EX-01 11 21 0 4 0 0 65 90 10 56
2014 EX-02 4 13 0 0 0 0 83 100 0 23
2014 EX-03 15 8 4 0 0 0 73 86 0 26
2011 EX 11 18 4 2 0 0 66 84 5 131
2011 EX-01 14 21 5 2 0 0 59 85 4 63
2011 EX-02 6 19 3 3 0 0 69 80 10 32
2011 EX-03 7 14 4 0 0 0 75 86 0 28
2008 EX 11 8 8 3 0 3 68 65 9 116
2008 EX-01 14 10 14 2 0 5 56 61 4 59
2008 EX-02 11 7 0 7 0 0 75 71 29 28
2008 EX-03 11 0 6 0 0 0 83 67 0 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 14 34 13 5 0 10 25 73 7 103
2017 EX-01 16 25 13 4 0 13 28 70 8 45
2017 EX-02 3 47 10 7 0 7 27 75 10 30
2017 EX-03 19 38 19 5 0 5 14 71 6 21
2014 EX 17 21 11 2 0 13 35 75 3 120
2014 EX-01 19 11 14 2 0 12 42 66 4 56
2014 EX-02 9 26 22 4 0 9 30 57 7 23
2014 EX-03 19 31 0 0 0 19 31 100 0 26
2011 EX 20 24 11 3 2 9 31 72 9 131
2011 EX-01 17 17 13 5 3 16 29 63 14 63
2011 EX-02 16 31 13 3 3 6 28 71 10 32
2011 EX-03 29 32 11 0 0 0 29 85 0 28

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 16 3 1 0 3 61 89 3 103
2017 EX-01 20 25 5 2 0 2 46 87 4 45
2017 EX-02 0 14 3 0 0 7 76 81 0 30
2017 EX-03 24 0 0 0 0 0 76 100 0 21
2014 EX 18 8 0 1 0 0 73 97 3 120
2014 EX-01 19 9 0 2 0 0 70 94 6 56
2014 EX-02 4 9 0 0 0 0 87 100 0 23
2014 EX-03 23 4 0 0 0 0 73 100 0 26
2011 EX 18 13 5 0 0 2 63 87 0 131
2011 EX-01 21 16 8 0 0 0 56 82 0 63
2011 EX-02 16 9 3 0 0 6 66 89 0 32
2011 EX-03 21 14 0 0 0 0 64 100 0 28
2008 EX 17 6 3 2 0 3 69 82 6 116
2008 EX-01 24 8 5 2 0 5 56 83 4 59
2008 EX-02 14 4 4 4 0 0 75 71 14 28
2008 EX-03 6 6 0 0 0 0 89 100 0 18

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 21 15 2 0 2 3 57 90 5 102
2017 EX-01 20 25 2 0 5 4 43 87 9 45
2017 EX-02 11 7 3 0 0 3 75 84 0 29
2017 EX-03 29 0 0 0 0 0 71 100 0 21
2014 EX 26 12 2 1 0 1 58 92 2 120
2014 EX-01 26 9 4 2 0 0 59 87 4 56
2014 EX-02 13 9 4 0 0 0 74 83 0 23
2014 EX-03 38 8 0 0 0 0 54 100 0 26
2011 EX 26 15 5 1 0 2 52 88 2 130
2011 EX-01 26 16 8 2 0 0 48 81 3 62
2011 EX-02 25 9 3 0 0 6 56 92 0 32
2011 EX-03 32 18 0 0 0 0 50 100 0 28
2008 EX 22 14 4 1 0 2 58 87 2 116
2008 EX-01 25 19 8 0 0 3 44 84 0 59
2008 EX-02 14 14 0 4 0 0 68 89 11 28
2008 EX-03 33 0 0 0 0 0 67 100 0 18
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 52 31 7 6 3 1 0 84 9 102
2017 EX-01 52 31 7 11 0 0 0 82 11 45
2017 EX-02 57 20 7 3 10 3 0 79 14 30
2017 EX-03 50 45 5 0 0 0 0 95 0 20

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 55 31 10 2 2 0 0 86 4 103
2017 EX-01 49 37 9 2 2 0 0 87 4 45
2017 EX-02 54 30 13 0 3 0 0 83 3 30
2017 EX-03 67 19 10 5 0 0 0 86 5 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 32 45 16 6 2 0 0 77 8 103
2017 EX-01 29 51 13 4 2 0 0 80 7 45
2017 EX-02 33 40 17 7 3 0 0 73 10 30
2017 EX-03 33 38 19 10 0 0 0 71 10 21

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 15 50 18 17 1 0 0 65 18 103
2017 EX-01 9 52 19 18 2 0 0 61 20 45
2017 EX-02 17 50 17 17 0 0 0 67 17 30
2017 EX-03 24 43 24 10 0 0 0 67 10 21

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 39 26 14 12 7 0 3 67 19 103
2017 EX-01 46 27 11 4 7 0 4 77 11 45
2017 EX-02 36 27 20 7 7 0 3 65 14 30
2017 EX-03 38 24 14 19 5 0 0 62 24 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 4 14 31 29 22 0 0 18 51 103
2017 EX-01 2 16 29 27 26 0 0 18 53 45
2017 EX-02 3 20 33 23 20 0 0 24 43 30
2017 EX-03 10 0 33 48 10 0 0 10 57 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 3 20 29 31 16 0 0 23 48 103
2017 EX-01 4 26 20 29 20 0 0 31 49 45
2017 EX-02 0 17 37 30 17 0 0 17 46 30
2017 EX-03 5 10 38 38 10 0 0 14 48 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 4 20 29 23 24 0 0 23 48 103
2017 EX-01 2 22 18 31 27 0 0 25 58 45
2017 EX-02 7 24 33 13 23 0 0 30 36 30
2017 EX-03 5 10 43 24 19 0 0 14 43 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 8 21 24 25 19 0 2 30 46 103
2017 EX-01 9 18 18 32 22 0 2 27 55 45
2017 EX-02 7 27 27 17 20 0 3 35 38 30
2017 EX-03 10 24 33 19 14 0 0 33 33 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 12 20 36 19 14 0 0 32 32 103
2017 EX-01 9 24 29 20 18 0 0 33 38 45
2017 EX-02 20 23 34 13 10 0 0 43 23 30
2017 EX-03 10 10 52 19 10 0 0 19 29 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 27 44 22 6 1 0 0 71 7 102
2017 EX-01 22 53 20 5 0 0 0 75 5 44
2017 EX-02 27 33 23 13 3 0 0 60 17 30
2017 EX-03 38 38 24 0 0 0 0 76 0 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 46 20 12 6 0 0 62 18 103
2017 EX-01 11 53 18 14 4 0 0 64 18 45
2017 EX-02 17 37 30 10 7 0 0 54 17 30
2017 EX-03 29 33 19 10 10 0 0 62 19 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 22 46 18 6 6 0 1 70 12 103
2017 EX-01 22 46 18 5 7 0 2 70 12 45
2017 EX-02 27 40 17 10 7 0 0 67 17 30
2017 EX-03 14 52 29 5 0 0 0 67 5 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 18 28 29 18 7 0 0 46 25 102
2017 EX-01 18 25 33 16 9 0 0 42 25 45
2017 EX-02 14 28 34 14 10 0 0 42 24 29
2017 EX-03 33 24 19 24 0 0 0 57 24 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 72 15 10 1 2 0 0 87 3 103
2017 EX-01 78 11 11 0 0 0 0 89 0 45
2017 EX-02 63 14 13 3 7 0 0 77 10 30
2017 EX-03 76 19 5 0 0 0 0 95 0 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 84 8 3 5 0 0 0 92 5 101
2017 EX-01 79 7 5 9 0 0 0 86 9 44
2017 EX-02 80 13 3 3 0 0 0 93 3 30
2017 EX-03 95 5 0 0 0 0 0 100 0 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 57 34 8 1 0 0 1 91 1 103
2017 EX-01 67 26 7 0 0 0 0 93 0 45
2017 EX-02 44 40 10 3 0 0 3 86 3 30
2017 EX-03 57 38 5 0 0 0 0 95 0 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 23 9 5 3 0 1 83 8 102
2017 EX-01 57 24 9 5 5 0 0 81 10 44
2017 EX-02 47 23 13 10 3 0 3 73 14 30
2017 EX-03 76 24 0 0 0 0 0 100 0 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 37 41 13 5 4 0 1 78 9 103
2017 EX-01 42 33 11 4 9 0 0 76 13 45
2017 EX-02 23 44 20 10 0 0 3 69 10 30
2017 EX-03 43 48 10 0 0 0 0 90 0 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 69 25 5 0 0 0 1 95 0 103
2017 EX-01 69 29 2 0 0 0 0 98 0 45
2017 EX-02 66 20 11 0 0 0 3 89 0 30
2017 EX-03 67 29 5 0 0 0 0 95 0 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 85 6 6 1 1 0 1 92 2 103
2017 EX-01 84 4 9 0 2 0 0 89 2 45
2017 EX-02 80 10 3 3 0 0 3 93 3 30
2017 EX-03 95 5 0 0 0 0 0 100 0 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 69 23 6 1 1 0 0 92 2 102
2017 EX-01 66 25 7 0 2 0 0 91 2 45
2017 EX-02 69 25 7 0 0 0 0 93 0 29
2017 EX-03 71 24 5 0 0 0 0 95 0 21

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 3 14 50 23 10 0 0 17 33 103
2017 EX-01 2 11 47 24 16 0 0 13 40 45
2017 EX-02 3 17 50 23 7 0 0 20 30 30
2017 EX-03 5 10 67 19 0 0 0 14 19 21

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 6 32 49 10 3 0 0 13 38 103
2017 EX-01 9 27 55 7 2 0 0 9 36 45
2017 EX-02 7 40 40 10 3 0 0 13 46 30
2017 EX-03 0 29 52 14 5 0 0 19 29 21
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 32 35 22 5 5 2 0 32 68 103
2017 EX-01 29 37 23 7 4 0 0 29 71 45
2017 EX-02 36 40 17 0 7 0 0 36 64 30
2017 EX-03 43 24 19 5 0 10 0 47 53 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EX 12 68
2017 EX-01 12 32
2017 EX-02 10 19
2017 EX-03 10 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EX 27 68
2017 EX-01 29 32
2017 EX-02 21 19
2017 EX-03 30 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EX 6 68
2017 EX-01 6 32
2017 EX-02 10 19
2017 EX-03 0 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EX 37 68
2017 EX-01 35 32
2017 EX-02 48 19
2017 EX-03 30 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EX 6 68
2017 EX-01 13 32
2017 EX-02 0 19
2017 EX-03 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EX 60 68
2017 EX-01 55 32
2017 EX-02 57 19
2017 EX-03 70 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EX 15 56 9 14 0 6 68
2017 EX-01 12 47 13 24 0 3 32
2017 EX-02 26 58 5 0 0 10 19
2017 EX-03 0 90 0 10 0 0 10

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 21 31 15 10 13 1 9 58 26 68
2017 EX-01 19 19 22 15 16 0 9 42 34 32
2017 EX-02 21 48 10 5 5 5 5 77 12 19
2017 EX-03 30 20 10 10 20 0 10 56 33 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 3 6 9 15 51 3 13 11 79 67
2017 EX-01 3 3 12 15 53 3 9 7 79 32
2017 EX-02 6 17 11 17 33 6 11 26 60 18
2017 EX-03 0 0 0 20 60 0 20 0 100 10
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