2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 37 48 10 4 1 0 0 84 5 259
2017 EN-02 25 53 13 5 4 0 0 78 9 55
2017 EN-03 38 45 13 4 1 0 0 83 5 80
2017 EN-04 35 57 3 5 0 0 0 92 5 60
2017 EN-05 40 41 17 2 0 0 0 81 2 42
2014 EN 29 48 11 9 3 0 0 77 12 268
2014 EN-02 27 51 13 9 0 0 0 78 9 45
2014 EN-03 32 41 14 13 0 0 0 74 13 87
2014 EN-04 21 53 7 7 12 0 0 74 19 70
2014 EN-05 43 41 15 0 0 0 0 85 0 46
2014 EN-06 17 67 0 17 0 0 0 83 17 12
2011 EN 35 42 15 4 4 0 0 77 8 292
2011 EN-02 26 51 13 6 4 0 0 77 9 53
2011 EN-03 40 37 17 2 4 0 0 76 6 93
2011 EN-04 31 38 18 7 6 0 0 69 13 71
2011 EN-05 41 43 10 2 4 0 0 84 6 49
2011 EN-06 38 50 6 6 0 0 0 88 6 16
2008 EN 33 45 12 5 4 0 0 78 10 241
2008 EN-02 35 50 13 0 2 0 0 85 2 48
2008 EN-03 30 53 12 2 3 0 0 83 5 60
2008 EN-04 35 39 15 7 4 0 0 74 11 72
2008 EN-05 34 39 10 10 7 0 0 73 17 41
2008 EN-06 38 38 0 15 8 0 0 77 23 13

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 46 13 6 2 0 0 79 8 259
2017 EN-02 14 56 14 9 4 2 0 72 13 55
2017 EN-03 38 41 14 3 5 0 0 79 8 80
2017 EN-04 32 53 8 7 0 0 0 85 7 60
2017 EN-05 33 36 21 10 0 0 0 69 10 42

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 50 40 7 2 1 0 0 90 2 259
2017 EN-02 25 57 13 4 2 0 0 82 5 55
2017 EN-03 54 35 9 1 1 0 0 89 3 80
2017 EN-04 57 38 5 0 0 0 0 95 0 60
2017 EN-05 55 38 5 2 0 0 0 93 2 42
2014 EN 54 34 7 4 1 0 0 88 5 268
2014 EN-02 53 33 9 4 0 0 0 87 4 45
2014 EN-03 52 32 10 6 0 0 0 84 6 87
2014 EN-04 47 44 3 1 4 0 0 91 6 70
2014 EN-05 74 22 4 0 0 0 0 96 0 46
2014 EN-06 50 33 8 8 0 0 0 83 8 12
2011 EN 52 34 9 3 1 0 0 87 4 292
2011 EN-02 45 40 9 6 0 0 0 85 6 53
2011 EN-03 53 31 13 2 1 0 0 84 3 93
2011 EN-04 52 37 6 3 1 1 0 90 4 71
2011 EN-05 61 29 6 2 2 0 0 90 4 49
2011 EN-06 56 31 13 0 0 0 0 88 0 16

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 45 43 8 3 1 0 0 88 4 259
2017 EN-02 43 42 6 7 2 0 0 85 9 55
2017 EN-03 46 44 6 3 1 0 0 90 4 80
2017 EN-04 42 50 5 3 0 0 0 92 3 60
2017 EN-05 43 36 21 0 0 0 0 79 0 42
2014 EN 37 44 10 6 3 0 0 81 9 268
2014 EN-02 38 51 7 2 2 0 0 89 4 45
2014 EN-03 38 41 11 9 0 0 0 79 9 87
2014 EN-04 27 47 10 7 9 0 0 74 16 70
2014 EN-05 52 33 13 2 0 0 0 85 2 46
2014 EN-06 33 58 0 8 0 0 0 92 8 12
2011 EN 37 48 9 3 2 0 0 85 5 293
2011 EN-02 34 53 9 2 2 0 0 87 4 53
2011 EN-03 37 44 14 3 2 0 0 81 5 94
2011 EN-04 32 51 10 6 1 0 0 83 7 71
2011 EN-05 47 43 4 2 4 0 0 90 6 49
2011 EN-06 31 63 0 6 0 0 0 94 6 16
2008 EN 37 48 8 4 3 0 0 85 7 241
2008 EN-02 42 46 8 2 2 0 0 88 4 48
2008 EN-03 38 47 10 3 2 0 0 85 5 60
2008 EN-04 33 56 6 4 1 0 0 89 6 72
2008 EN-05 39 41 5 7 7 0 0 80 15 41
2008 EN-06 38 38 8 8 8 0 0 77 15 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 35 17 7 1 0 0 76 7 258
2017 EN-02 33 36 22 9 0 0 0 69 9 55
2017 EN-03 42 32 18 6 1 1 0 74 8 79
2017 EN-04 30 42 18 8 2 0 0 72 10 60
2017 EN-05 50 36 10 5 0 0 0 86 5 42
2014 EN 23 41 23 10 3 0 0 64 13 268
2014 EN-02 24 38 27 9 2 0 0 62 11 45
2014 EN-03 22 45 22 11 0 0 0 67 11 87
2014 EN-04 19 34 27 14 6 0 0 53 20 70
2014 EN-05 28 46 15 4 7 0 0 74 11 46
2014 EN-06 25 50 8 8 8 0 0 75 17 12
2011 EN 26 39 22 10 3 1 0 65 13 293
2011 EN-02 25 45 21 4 4 2 0 71 8 53
2011 EN-03 28 37 21 11 3 0 0 65 14 94
2011 EN-04 20 37 25 14 4 0 0 56 18 71
2011 EN-05 35 31 20 10 4 0 0 65 14 49
2011 EN-06 19 50 25 6 0 0 0 69 6 16

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 37 17 5 2 0 0 76 7 259
2017 EN-02 31 42 16 11 0 0 0 72 11 55
2017 EN-03 40 35 18 4 4 0 0 75 8 80
2017 EN-04 30 42 20 8 0 0 0 72 8 60
2017 EN-05 48 36 14 0 2 0 0 83 2 42
2014 EN 21 42 21 11 5 0 0 63 16 268
2014 EN-02 20 36 36 7 2 0 0 56 9 45
2014 EN-03 18 45 23 11 2 0 0 63 14 87
2014 EN-04 19 40 19 16 7 0 0 58 23 70
2014 EN-05 30 41 15 2 11 0 0 72 13 46
2014 EN-06 25 58 0 17 0 0 0 83 17 12
2011 EN 26 40 20 10 4 0 0 66 14 293
2011 EN-02 21 49 25 4 2 0 0 70 6 53
2011 EN-03 27 39 20 10 4 0 0 66 14 94
2011 EN-04 23 38 23 11 6 0 0 61 17 71
2011 EN-05 35 27 18 14 6 0 0 61 20 49
2011 EN-06 19 56 13 13 0 0 0 75 13 16
2008 EN 18 47 21 8 6 0 0 65 14 239
2008 EN-02 21 60 8 8 2 0 0 81 10 48
2008 EN-03 15 53 20 8 3 0 0 68 12 59
2008 EN-04 26 33 22 10 8 0 0 60 18 72
2008 EN-05 10 45 30 5 10 0 0 55 15 40
2008 EN-06 8 54 23 0 15 0 0 62 15 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 37 29 23 7 2 3 0 67 10 259
2017 EN-02 33 33 22 7 2 4 0 68 9 55
2017 EN-03 34 28 26 6 4 3 0 63 10 80
2017 EN-04 33 28 22 13 0 3 0 64 14 60
2017 EN-05 45 26 21 2 2 2 0 73 5 42
2014 EN 25 32 21 12 5 5 0 60 18 268
2014 EN-02 24 24 31 9 0 11 0 55 10 45
2014 EN-03 25 33 18 15 6 2 0 60 21 87
2014 EN-04 21 31 27 9 10 1 0 54 19 70
2014 EN-05 35 30 13 15 0 4 2 70 16 46
2014 EN-06 17 42 17 17 0 8 0 64 18 12
2011 EN 28 31 18 12 4 5 1 63 17 293
2011 EN-02 30 38 13 6 0 11 2 78 7 53
2011 EN-03 24 28 22 16 5 4 0 54 22 94
2011 EN-04 27 32 15 13 8 4 0 62 22 71
2011 EN-05 35 29 18 8 4 4 2 67 13 49
2011 EN-06 31 31 13 25 0 0 0 63 25 16
2008 EN 19 33 25 9 7 6 0 56 17 240
2008 EN-02 21 29 23 10 6 10 0 56 19 48
2008 EN-03 17 34 29 10 5 5 0 54 16 59
2008 EN-04 24 33 24 8 8 3 0 59 17 72
2008 EN-05 17 37 27 7 5 7 0 58 13 41
2008 EN-06 0 46 31 0 15 8 0 50 17 13
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 35 11 7 4 0 0 79 10 259
2017 EN-02 47 36 7 7 0 2 0 85 7 55
2017 EN-03 41 30 16 8 5 0 0 71 13 80
2017 EN-04 40 40 5 5 10 0 0 80 15 60
2017 EN-05 36 38 19 7 0 0 0 74 7 42
2014 EN 40 38 11 7 3 2 0 79 10 268
2014 EN-02 33 42 16 4 2 2 0 77 7 45
2014 EN-03 39 38 13 6 5 0 0 77 10 87
2014 EN-04 33 46 7 9 3 3 0 81 12 70
2014 EN-05 50 26 13 7 0 4 0 80 7 46
2014 EN-06 42 33 8 8 8 0 0 75 17 12
2011 EN 37 37 14 8 3 1 0 74 12 293
2011 EN-02 34 51 6 6 2 0 2 87 8 53
2011 EN-03 34 34 15 11 5 1 0 69 16 94
2011 EN-04 38 31 17 8 3 3 0 71 12 71
2011 EN-05 43 35 12 6 4 0 0 78 10 49
2011 EN-06 25 31 25 13 0 6 0 60 13 16
2008 EN 35 36 11 7 7 3 0 74 15 241
2008 EN-02 42 46 8 0 2 2 0 89 2 48
2008 EN-03 33 37 12 5 8 3 2 74 14 60
2008 EN-04 31 33 11 14 7 4 0 67 22 72
2008 EN-05 34 39 7 5 12 2 0 75 18 41
2008 EN-06 38 15 23 8 8 8 0 58 17 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 44 37 10 6 3 0 0 81 9 258
2017 EN-02 49 36 9 5 0 0 0 86 5 55
2017 EN-03 43 35 13 5 4 0 0 78 9 79
2017 EN-04 37 43 5 8 7 0 0 80 15 60
2017 EN-05 38 36 17 7 2 0 0 74 10 42
2014 EN 41 38 12 6 2 0 0 79 9 268
2014 EN-02 38 47 9 4 2 0 0 84 7 45
2014 EN-03 40 36 11 9 3 0 0 76 13 87
2014 EN-04 29 47 16 6 3 0 0 76 9 70
2014 EN-05 57 24 17 2 0 0 0 80 2 46
2014 EN-06 50 42 0 8 0 0 0 92 8 12
2011 EN 36 36 13 10 5 0 0 72 15 293
2011 EN-02 34 45 9 9 2 0 0 79 11 53
2011 EN-03 31 38 14 11 6 0 0 69 17 94
2011 EN-04 37 30 17 8 8 0 0 66 17 71
2011 EN-05 43 33 16 4 4 0 0 76 8 49
2011 EN-06 38 25 6 31 0 0 0 63 31 16
2008 EN 30 41 10 10 8 1 0 72 18 241
2008 EN-02 35 48 13 2 2 0 0 83 4 48
2008 EN-03 25 42 13 8 10 2 0 68 19 60
2008 EN-04 26 43 6 17 8 0 0 69 25 72
2008 EN-05 32 34 12 7 12 2 0 68 20 41
2008 EN-06 38 31 8 15 8 0 0 69 23 13

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 50 29 10 8 3 0 0 78 12 259
2017 EN-02 49 33 9 9 0 0 0 82 9 55
2017 EN-03 49 24 13 11 4 0 0 73 15 80
2017 EN-04 53 25 5 8 8 0 0 78 17 60
2017 EN-05 38 38 17 7 0 0 0 76 7 42
2014 EN 46 31 12 7 3 0 0 78 10 268
2014 EN-02 40 36 18 4 2 0 0 76 7 45
2014 EN-03 44 34 8 9 3 1 0 79 13 87
2014 EN-04 41 34 13 9 3 0 0 76 12 70
2014 EN-05 61 20 15 4 0 0 0 80 4 46
2014 EN-06 50 25 17 0 8 0 0 75 8 12

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 37 16 9 2 10 0 70 12 259
2017 EN-02 27 29 9 20 0 13 2 66 24 55
2017 EN-03 23 41 16 5 5 10 0 71 11 80
2017 EN-04 25 37 15 8 0 15 0 73 10 60
2017 EN-05 26 38 26 7 0 2 0 66 7 42
2014 EN 23 35 20 7 4 11 0 65 13 268
2014 EN-02 13 38 18 11 2 18 0 62 16 45
2014 EN-03 31 29 17 3 3 16 0 71 8 87
2014 EN-04 13 41 20 10 6 9 1 60 18 70
2014 EN-05 33 28 26 7 4 2 0 62 11 46
2014 EN-06 17 50 8 17 0 8 0 73 18 12
2011 EN 22 26 22 9 8 14 0 55 19 293
2011 EN-02 15 26 26 9 4 19 0 51 16 53
2011 EN-03 19 28 16 11 9 18 0 57 23 94
2011 EN-04 25 21 24 7 11 11 0 52 21 71
2011 EN-05 20 24 33 6 8 8 0 49 16 49
2011 EN-06 25 38 19 19 0 0 0 63 19 16

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 38 20 8 7 2 0 63 16 259
2017 EN-02 24 34 20 9 13 0 0 58 22 55
2017 EN-03 16 45 20 5 8 5 1 65 13 80
2017 EN-04 22 32 23 15 5 3 0 55 21 60
2017 EN-05 28 41 21 7 2 0 0 69 10 42
2014 EN 20 25 25 20 7 1 0 46 28 268
2014 EN-02 13 18 36 24 4 4 0 33 30 45
2014 EN-03 25 24 25 15 9 1 0 50 24 87
2014 EN-04 14 34 19 21 10 1 0 49 32 70
2014 EN-05 30 20 24 22 4 0 0 50 26 46
2014 EN-06 8 42 17 33 0 0 0 50 33 12
2011 EN 16 29 23 14 15 4 0 47 30 292
2011 EN-02 13 28 28 13 11 6 0 44 26 53
2011 EN-03 16 31 18 15 16 4 0 49 32 94
2011 EN-04 15 32 18 17 15 1 0 49 33 71
2011 EN-05 17 23 31 10 17 2 0 40 28 48
2011 EN-06 19 31 25 13 13 0 0 50 25 16
2008 EN 12 29 27 17 12 2 0 42 30 241
2008 EN-02 17 44 27 8 2 2 0 62 11 48
2008 EN-03 10 27 32 15 17 0 0 37 32 60
2008 EN-04 14 26 21 24 14 1 0 41 38 72
2008 EN-05 7 22 29 17 15 10 0 32 35 41
2008 EN-06 8 23 23 31 15 0 0 31 46 13

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 40 22 12 6 7 0 57 19 259
2017 EN-02 14 36 13 16 9 11 0 57 29 55
2017 EN-03 11 41 21 8 9 9 1 58 18 80
2017 EN-04 8 40 25 17 5 5 0 51 23 60
2017 EN-05 9 43 31 10 2 5 0 55 13 42
2014 EN 13 24 28 20 10 5 0 39 32 268
2014 EN-02 11 18 22 29 11 9 0 32 44 45
2014 EN-03 20 22 24 17 9 8 0 45 29 87
2014 EN-04 7 26 31 17 16 3 0 34 34 70
2014 EN-05 15 28 30 20 4 2 0 44 24 46
2014 EN-06 0 42 25 33 0 0 0 42 33 12
2011 EN 8 25 24 21 15 7 0 35 39 292
2011 EN-02 10 25 23 29 8 6 0 37 39 52
2011 EN-03 6 28 24 13 16 13 0 39 33 94
2011 EN-04 11 21 18 25 21 3 0 33 48 71
2011 EN-05 6 18 31 24 18 2 0 25 44 49
2011 EN-06 6 31 38 13 13 0 0 38 25 16
2008 EN 5 29 24 22 14 6 0 36 39 241
2008 EN-02 6 42 21 17 8 6 0 51 27 48
2008 EN-03 3 23 37 13 18 5 0 28 33 60
2008 EN-04 7 35 15 22 14 7 0 45 39 72
2008 EN-05 2 12 22 39 17 7 0 16 61 41
2008 EN-06 8 23 15 31 15 8 0 33 50 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 33 18 13 7 5 0 59 22 258
2017 EN-02 24 28 13 17 15 4 0 54 33 54
2017 EN-03 21 38 20 6 8 8 0 64 15 80
2017 EN-04 20 32 18 18 7 5 0 54 26 60
2017 EN-05 19 31 21 21 2 5 0 53 25 42
2014 EN 16 25 23 19 10 6 0 44 31 268
2014 EN-02 9 27 24 24 9 7 0 38 36 45
2014 EN-03 20 23 22 18 9 8 0 46 30 87
2014 EN-04 10 30 19 20 13 9 0 44 36 70
2014 EN-05 26 22 28 15 9 0 0 48 24 46
2014 EN-06 8 33 17 25 8 8 0 45 36 12
2011 EN 16 31 18 15 13 7 0 51 30 293
2011 EN-02 15 30 19 17 8 11 0 51 28 53
2011 EN-03 16 30 19 14 16 5 0 48 31 94
2011 EN-04 18 30 13 17 17 6 0 51 36 71
2011 EN-05 14 37 18 14 10 6 0 54 26 49
2011 EN-06 13 31 31 19 6 0 0 44 25 16
2008 EN 7 27 22 16 15 13 0 40 35 241
2008 EN-02 8 40 21 17 4 10 0 53 23 48
2008 EN-03 7 18 30 13 20 12 0 28 38 60
2008 EN-04 10 29 13 17 17 15 0 46 39 72
2008 EN-05 5 20 27 17 17 15 0 29 40 41
2008 EN-06 8 23 23 15 15 15 0 36 36 13

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 38 24 15 5 2 0 55 21 259
2017 EN-02 14 33 27 18 6 2 0 48 24 55
2017 EN-03 11 39 24 13 10 4 0 52 23 80
2017 EN-04 7 42 27 18 3 3 0 50 22 60
2017 EN-05 26 29 21 21 2 0 0 55 24 42
2014 EN 13 29 27 22 6 2 0 44 29 268
2014 EN-02 9 29 31 24 4 2 0 39 30 45
2014 EN-03 20 22 29 18 8 2 1 43 27 87
2014 EN-04 7 34 23 24 10 1 0 42 35 70
2014 EN-05 17 33 24 22 2 2 0 51 24 46
2014 EN-06 8 42 25 25 0 0 0 50 25 12
2011 EN 10 28 21 22 17 2 0 39 40 292
2011 EN-02 6 27 31 23 12 2 0 33 35 52
2011 EN-03 11 30 16 27 16 1 0 41 43 94
2011 EN-04 10 28 15 21 24 1 0 39 46 71
2011 EN-05 14 24 22 18 20 0 0 39 39 49
2011 EN-06 0 38 25 25 13 0 0 38 38 16
2008 EN 7 29 22 24 15 3 0 38 40 241
2008 EN-02 8 48 23 15 2 4 0 59 17 48
2008 EN-03 12 17 25 27 18 2 0 29 46 60
2008 EN-04 6 29 18 29 17 1 0 35 46 72
2008 EN-05 2 29 20 20 22 7 0 34 45 41
2008 EN-06 0 31 8 38 23 0 0 31 62 13
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 45 15 8 4 0 1 73 12 259
2017 EN-02 22 49 13 11 4 2 0 72 15 55
2017 EN-03 26 46 13 9 6 0 0 73 15 80
2017 EN-04 28 43 15 10 3 0 0 72 13 60
2017 EN-05 24 38 26 7 0 0 5 65 8 42
2014 EN 19 41 20 12 7 0 0 61 19 268
2014 EN-02 9 58 20 7 4 2 0 68 11 45
2014 EN-03 18 38 23 13 8 0 0 56 21 87
2014 EN-04 14 33 23 17 13 0 0 47 30 70
2014 EN-05 33 41 17 7 2 0 0 74 9 46
2014 EN-06 25 50 8 8 8 0 0 75 17 12
2011 EN 18 40 21 11 9 1 0 59 20 292
2011 EN-02 21 46 17 13 2 0 0 67 15 52
2011 EN-03 18 37 23 10 12 0 0 55 21 94
2011 EN-04 15 39 20 13 13 0 0 55 25 71
2011 EN-05 18 39 24 6 10 2 0 58 17 49
2011 EN-06 19 38 19 19 6 0 0 56 25 16

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 47 12 10 4 0 0 75 13 259
2017 EN-02 16 49 11 16 7 0 0 66 24 55
2017 EN-03 26 51 15 3 5 0 0 78 8 80
2017 EN-04 28 52 7 12 2 0 0 80 13 60
2017 EN-05 33 36 12 17 2 0 0 69 19 42

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 11 20 22 14 7 23 3 41 29 258
2017 EN-02 8 13 13 13 7 44 2 38 38 54
2017 EN-03 9 18 26 13 6 24 5 37 26 80
2017 EN-04 7 27 23 15 7 20 2 43 28 60
2017 EN-05 10 24 21 24 12 7 2 37 40 42
2014 EN 9 21 22 19 11 17 2 36 37 267
2014 EN-02 2 11 24 11 18 31 2 20 43 45
2014 EN-03 9 18 18 17 10 22 5 38 38 87
2014 EN-04 11 23 17 27 9 13 0 39 41 70
2014 EN-05 9 27 36 18 7 4 0 37 26 45
2014 EN-06 8 17 17 8 33 8 8 30 50 12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 45 10 7 2 0 0 81 9 258
2017 EN-02 29 51 11 7 2 0 0 80 9 55
2017 EN-03 35 48 11 5 1 0 0 83 6 80
2017 EN-04 40 42 3 10 5 0 0 82 15 60
2017 EN-05 33 40 14 7 2 0 2 76 10 42
2014 EN 34 41 15 6 4 0 0 75 10 268
2014 EN-02 20 60 13 2 4 0 0 80 7 45
2014 EN-03 29 46 13 8 5 0 0 75 13 87
2014 EN-04 30 36 24 7 3 0 0 66 10 70
2014 EN-05 57 26 11 4 2 0 0 83 7 46
2014 EN-06 50 33 8 0 8 0 0 83 8 12
2011 EN 32 40 12 9 6 0 0 73 15 292
2011 EN-02 28 47 11 9 4 0 0 75 13 53
2011 EN-03 33 39 14 7 5 0 1 73 13 94
2011 EN-04 31 34 10 14 10 0 0 66 24 70
2011 EN-05 39 37 16 2 6 0 0 76 8 49
2011 EN-06 25 50 6 19 0 0 0 75 19 16
2008 EN 26 38 17 11 8 0 0 64 19 241
2008 EN-02 25 50 17 6 2 0 0 75 8 48
2008 EN-03 25 40 12 15 8 0 0 65 23 60
2008 EN-04 24 31 21 11 13 1 0 55 24 72
2008 EN-05 32 37 15 12 5 0 0 68 17 41
2008 EN-06 23 31 23 15 8 0 0 54 23 13

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 34 23 10 5 10 2 57 17 82
2017 EN-03 8 8 33 8 8 25 8 25 25 12
2017 EN-04 14 48 17 10 3 7 0 67 15 29
2017 EN-05 16 33 20 13 7 7 3 55 22 30
2014 EN 15 36 25 4 6 5 8 59 11 91
2014 EN-03 26 26 16 5 5 11 11 67 13 19
2014 EN-04 7 38 27 0 11 7 10 54 13 29
2014 EN-05 22 33 26 11 4 0 4 58 15 27
2014 EN-06 0 50 33 0 0 8 8 60 0 12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 37 42 9 8 2 1 1 81 10 259
2017 EN-02 34 40 15 5 4 2 0 76 9 55
2017 EN-03 41 38 11 6 1 0 3 81 8 80
2017 EN-04 27 52 5 10 3 2 2 81 14 60
2017 EN-05 33 43 10 12 0 2 0 78 12 42
2014 EN 31 44 10 6 3 1 4 80 10 268
2014 EN-02 27 51 9 4 0 0 9 85 5 45
2014 EN-03 36 40 13 3 1 2 5 81 5 87
2014 EN-04 23 46 9 7 9 3 4 74 17 70
2014 EN-05 43 43 7 7 0 0 0 87 7 46
2014 EN-06 25 42 8 25 0 0 0 67 25 12
2011 EN 34 38 11 8 3 2 3 77 12 292
2011 EN-02 28 51 11 2 6 0 2 81 8 53
2011 EN-03 35 33 14 9 2 2 5 74 11 94
2011 EN-04 34 39 7 10 6 4 0 76 16 70
2011 EN-05 37 35 12 8 2 0 6 76 11 49
2011 EN-06 44 38 6 13 0 0 0 81 13 16
2008 EN 27 45 12 7 4 1 4 76 11 241
2008 EN-02 33 42 8 6 6 4 0 78 13 48
2008 EN-03 25 48 15 5 2 0 5 77 7 60
2008 EN-04 26 43 15 6 4 0 6 74 10 72
2008 EN-05 24 49 10 7 5 2 2 77 13 41
2008 EN-06 38 38 0 23 0 0 0 77 23 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 36 13 8 3 8 2 73 13 259
2017 EN-02 24 29 11 11 2 18 5 69 17 55
2017 EN-03 30 35 15 6 6 5 3 70 14 80
2017 EN-04 27 40 10 10 3 8 2 74 15 60
2017 EN-05 29 38 17 7 2 7 0 72 10 42
2014 EN 31 31 15 9 3 8 3 70 13 268
2014 EN-02 18 31 13 7 2 22 7 69 13 45
2014 EN-03 33 29 16 13 0 6 3 68 14 87
2014 EN-04 29 27 20 6 9 7 3 62 16 70
2014 EN-05 43 35 15 4 0 2 0 80 4 46
2014 EN-06 42 33 0 25 0 0 0 75 25 12
2011 EN 35 29 13 7 7 7 2 71 15 292
2011 EN-02 28 40 13 8 4 8 0 73 12 53
2011 EN-03 32 28 13 7 11 7 2 66 20 94
2011 EN-04 41 21 11 10 7 9 0 69 19 70
2011 EN-05 39 35 16 0 6 0 4 77 6 49
2011 EN-06 31 38 13 13 0 6 0 73 13 16
2008 EN 31 30 13 10 4 8 5 70 16 240
2008 EN-02 35 33 8 4 2 13 4 83 8 48
2008 EN-03 20 27 20 15 3 10 5 55 22 60
2008 EN-04 33 33 10 10 4 4 6 74 15 72
2008 EN-05 30 28 13 13 5 8 5 66 20 40
2008 EN-06 46 31 15 8 0 0 0 77 8 13

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 31 48 12 7 2 0 0 79 9 259
2017 EN-02 27 47 13 13 0 0 0 74 13 55
2017 EN-03 34 44 16 4 3 0 0 78 6 80
2017 EN-04 22 58 10 7 3 0 0 80 10 60
2017 EN-05 40 36 12 10 2 0 0 76 12 42
2014 EN 22 36 19 16 6 0 1 59 22 268
2014 EN-02 20 36 20 24 0 0 0 56 24 45
2014 EN-03 24 39 20 11 3 0 2 65 15 87
2014 EN-04 19 30 20 20 11 0 0 48 31 70
2014 EN-05 28 33 20 11 9 0 0 61 20 46
2014 EN-06 8 67 8 17 0 0 0 75 17 12
2011 EN 25 44 20 7 4 0 0 69 11 292
2011 EN-02 21 49 13 15 2 0 0 70 17 53
2011 EN-03 27 43 19 3 9 0 0 69 12 94
2011 EN-04 21 42 25 7 4 0 0 63 11 71
2011 EN-05 33 40 23 4 0 0 0 73 4 48
2011 EN-06 38 50 0 13 0 0 0 88 13 16
2008 EN 22 47 14 10 4 1 2 71 15 241
2008 EN-02 21 52 6 17 2 0 2 74 19 48
2008 EN-03 20 52 17 7 5 0 0 72 12 60
2008 EN-04 25 43 10 13 4 3 3 72 18 72
2008 EN-05 22 49 22 2 2 0 2 73 5 41
2008 EN-06 15 38 23 8 8 0 8 58 17 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 50 42 4 3 1 0 0 92 4 259
2017 EN-02 31 57 7 4 2 0 0 87 5 55
2017 EN-03 54 35 4 5 3 0 0 89 8 80
2017 EN-04 53 45 2 0 0 0 0 98 0 60
2017 EN-05 55 36 7 2 0 0 0 90 2 42
2014 EN 42 45 7 5 1 0 0 88 6 268
2014 EN-02 33 58 7 2 0 0 0 91 2 45
2014 EN-03 48 41 6 5 0 0 0 90 5 87
2014 EN-04 34 50 4 9 3 0 0 84 12 70
2014 EN-05 48 37 13 2 0 0 0 85 2 46
2014 EN-06 58 33 8 0 0 0 0 92 0 12
2011 EN 45 40 9 4 2 0 0 85 6 292
2011 EN-02 36 47 11 4 2 0 0 83 6 53
2011 EN-03 50 37 7 1 4 0 0 87 5 94
2011 EN-04 44 39 7 10 0 0 0 83 10 71
2011 EN-05 55 33 8 2 2 0 0 88 4 49
2011 EN-06 40 47 13 0 0 0 0 87 0 15
2008 EN 42 43 6 6 2 0 0 86 8 241
2008 EN-02 35 56 4 4 0 0 0 92 4 48
2008 EN-03 50 32 12 5 2 0 0 82 7 60
2008 EN-04 42 43 4 10 0 1 0 86 10 72
2008 EN-05 39 44 5 5 7 0 0 83 12 41
2008 EN-06 46 46 8 0 0 0 0 92 0 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 39 5 3 2 0 0 90 5 259
2017 EN-02 33 55 7 2 4 0 0 87 5 55
2017 EN-03 59 29 5 4 4 0 0 88 8 80
2017 EN-04 53 40 3 3 0 0 0 93 3 60
2017 EN-05 55 33 10 2 0 0 0 88 2 42
2014 EN 44 42 6 5 2 0 0 87 7 268
2014 EN-02 33 53 4 7 2 0 0 87 9 45
2014 EN-03 51 32 11 5 1 0 0 83 6 87
2014 EN-04 37 49 4 4 6 0 0 86 10 70
2014 EN-05 52 37 4 7 0 0 0 89 7 46
2014 EN-06 50 50 0 0 0 0 0 100 0 12
2011 EN 45 45 5 3 2 0 0 90 5 292
2011 EN-02 40 53 4 2 2 0 0 92 4 53
2011 EN-03 45 44 6 2 3 0 0 88 5 94
2011 EN-04 44 45 6 4 1 0 0 89 6 71
2011 EN-05 54 38 2 4 2 0 0 92 6 48
2011 EN-06 44 50 6 0 0 0 0 94 0 16
2008 EN 41 47 5 4 2 0 0 89 6 241
2008 EN-02 42 48 4 4 2 0 0 90 6 48
2008 EN-03 45 43 8 2 2 0 0 88 3 60
2008 EN-04 43 49 1 6 0 1 0 93 6 72
2008 EN-05 41 41 7 0 7 0 2 85 8 41
2008 EN-06 31 54 0 15 0 0 0 85 15 13

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 37 20 15 6 3 0 58 21 259
2017 EN-02 16 40 16 20 4 4 0 58 25 55
2017 EN-03 25 33 18 14 10 1 0 58 24 80
2017 EN-04 15 37 25 13 3 7 0 55 18 60
2017 EN-05 14 33 24 19 7 2 0 49 27 42
2014 EN 18 27 21 21 11 2 0 46 32 268
2014 EN-02 16 36 16 22 7 4 0 53 30 45
2014 EN-03 17 24 25 23 8 2 0 42 32 87
2014 EN-04 11 29 13 24 22 1 0 40 46 70
2014 EN-05 26 24 30 11 9 0 0 50 20 46
2014 EN-06 33 25 33 0 8 0 0 58 8 12
2011 EN 17 36 18 16 10 2 0 55 26 292
2011 EN-02 15 42 17 13 11 2 0 58 25 53
2011 EN-03 21 28 17 21 11 2 0 50 33 94
2011 EN-04 14 39 14 17 13 3 0 55 30 71
2011 EN-05 23 33 25 13 6 0 0 56 19 48
2011 EN-06 13 50 25 13 0 0 0 63 13 16
2008 EN 14 34 22 21 7 2 0 49 29 241
2008 EN-02 8 42 31 15 2 2 0 51 17 48
2008 EN-03 17 32 20 17 13 2 0 49 31 60
2008 EN-04 18 33 14 26 7 0 1 52 34 72
2008 EN-05 15 27 27 22 5 5 0 44 28 41
2008 EN-06 0 38 15 31 8 8 0 42 42 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 23 17 25 16 2 2 40 43 259
2017 EN-02 16 20 14 27 20 2 0 37 48 55
2017 EN-03 11 21 23 23 21 1 0 33 44 80
2017 EN-04 15 22 10 32 15 5 2 39 50 60
2017 EN-05 12 24 21 26 7 0 10 39 37 42
2014 EN 11 19 19 23 25 2 3 31 50 268
2014 EN-02 4 22 13 36 18 4 2 29 57 45
2014 EN-03 13 14 18 31 24 0 0 26 55 87
2014 EN-04 6 21 16 17 36 4 0 28 55 70
2014 EN-05 20 17 22 11 22 0 9 40 36 46
2014 EN-06 17 33 17 8 8 0 17 60 20 12
2011 EN 13 20 20 22 21 2 1 34 45 291
2011 EN-02 2 23 23 23 27 2 0 25 51 52
2011 EN-03 15 17 22 24 19 2 0 33 45 94
2011 EN-04 15 20 14 20 25 3 3 37 48 71
2011 EN-05 17 17 19 23 21 0 4 35 46 48
2011 EN-06 13 31 38 13 6 0 0 44 19 16
2008 EN 10 27 17 21 21 4 1 39 44 241
2008 EN-02 13 21 23 29 13 2 0 34 43 48
2008 EN-03 7 28 18 18 23 5 0 37 44 60
2008 EN-04 10 33 15 19 18 3 1 45 39 72
2008 EN-05 12 22 7 17 34 5 2 37 55 41
2008 EN-06 8 31 15 31 8 0 8 42 42 13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 37 45 12 3 2 0 0 82 6 259
2017 EN-02 27 51 16 4 2 0 0 78 5 55
2017 EN-03 39 43 14 4 1 0 0 81 5 80
2017 EN-04 32 52 7 7 3 0 0 83 10 60
2017 EN-05 43 40 12 0 5 0 0 83 5 42
2014 EN 25 45 12 12 6 0 0 70 18 268
2014 EN-02 18 47 18 11 4 0 2 66 16 45
2014 EN-03 24 44 13 13 7 0 0 68 20 87
2014 EN-04 14 48 13 14 10 0 0 63 24 70
2014 EN-05 41 39 7 11 2 0 0 80 13 46
2014 EN-06 50 42 0 8 0 0 0 92 8 12
2011 EN 32 45 14 5 3 0 0 78 8 292
2011 EN-02 21 66 9 4 0 0 0 87 4 53
2011 EN-03 35 39 15 5 5 0 0 74 11 94
2011 EN-04 32 38 20 6 4 0 0 70 10 71
2011 EN-05 42 38 10 6 4 0 0 79 10 48
2011 EN-06 31 63 6 0 0 0 0 94 0 16

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 39 13 5 2 0 0 80 7 259
2017 EN-02 34 34 18 9 4 0 0 69 13 55
2017 EN-03 29 49 15 6 1 0 0 78 8 80
2017 EN-04 45 37 13 3 2 0 0 82 5 60
2017 EN-05 57 29 12 0 2 0 0 86 2 42
2014 EN 37 39 11 9 5 0 0 76 14 268
2014 EN-02 33 42 13 9 2 0 0 76 11 45
2014 EN-03 40 31 11 10 7 0 0 71 17 87
2014 EN-04 21 50 9 13 7 0 0 71 20 70
2014 EN-05 50 39 7 4 0 0 0 89 4 46
2014 EN-06 58 17 17 0 8 0 0 75 8 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 44 17 8 2 0 2 73 9 259
2017 EN-02 20 49 13 13 2 0 4 71 15 55
2017 EN-03 33 40 19 5 4 0 0 73 9 80
2017 EN-04 23 50 18 7 0 0 2 75 7 60
2017 EN-05 26 38 26 10 0 0 0 64 10 42
2014 EN 25 35 18 15 4 0 2 62 19 268
2014 EN-02 22 38 22 11 0 0 7 64 12 45
2014 EN-03 30 32 22 11 3 0 1 63 15 87
2014 EN-04 13 41 17 19 7 1 1 56 27 70
2014 EN-05 37 33 11 17 2 0 0 70 20 46
2014 EN-06 17 42 8 25 8 0 0 58 33 12
2011 EN 28 40 20 6 5 1 0 69 11 293
2011 EN-02 23 40 25 9 2 0 2 63 12 53
2011 EN-03 31 46 13 4 5 1 0 77 10 94
2011 EN-04 27 34 23 10 6 1 0 61 16 71
2011 EN-05 33 33 22 4 8 0 0 65 12 49
2011 EN-06 25 50 25 0 0 0 0 75 0 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 41 21 9 2 5 0 67 12 258
2017 EN-02 13 42 18 14 2 11 0 61 18 55
2017 EN-03 18 40 25 10 3 5 0 61 13 80
2017 EN-04 22 43 15 10 2 7 2 71 13 60
2017 EN-05 38 31 29 0 2 0 0 69 2 42

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 45 35 12 4 4 1 0 81 7 259
2017 EN-02 45 40 7 0 4 4 0 88 4 55
2017 EN-03 44 29 19 4 5 0 0 73 9 80
2017 EN-04 40 42 10 7 2 0 0 82 8 60
2017 EN-05 33 45 9 7 5 0 0 79 12 42
2014 EN 41 35 13 8 1 0 2 79 8 268
2014 EN-02 40 36 9 7 0 2 7 83 7 45
2014 EN-03 45 33 13 6 1 0 2 80 7 87
2014 EN-04 31 44 13 10 1 0 0 76 12 70
2014 EN-05 52 26 17 4 0 0 0 78 4 46
2014 EN-06 33 33 17 17 0 0 0 67 17 12
2011 EN 36 39 12 8 2 1 1 77 10 292
2011 EN-02 34 53 4 4 4 0 2 88 8 53
2011 EN-03 42 33 14 3 3 3 1 79 7 93
2011 EN-04 35 35 15 13 0 1 0 71 13 71
2011 EN-05 31 43 10 12 2 0 2 75 15 49
2011 EN-06 13 50 19 19 0 0 0 63 19 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 21 16 14 13 3 12 50 32 259
2017 EN-02 20 14 9 9 14 11 22 52 35 55
2017 EN-03 20 23 15 18 11 3 11 49 33 80
2017 EN-04 22 25 13 17 17 2 5 50 36 60
2017 EN-05 17 19 29 14 12 0 10 39 29 42
2014 EN 18 28 14 16 13 2 10 52 33 268
2014 EN-02 16 33 9 16 9 0 18 59 30 45
2014 EN-03 18 30 20 13 10 2 7 53 25 87
2014 EN-04 13 27 16 20 14 1 9 44 38 70
2014 EN-05 28 20 7 15 20 0 11 54 39 46
2014 EN-06 8 25 8 25 25 0 8 36 55 12
2011 EN 20 27 14 17 14 2 7 51 34 293
2011 EN-02 23 32 11 15 11 4 4 59 29 53
2011 EN-03 30 17 16 14 16 1 6 51 32 94
2011 EN-04 17 31 10 15 15 1 10 54 35 71
2011 EN-05 12 29 16 27 10 2 4 43 39 49
2011 EN-06 6 31 13 31 19 0 0 38 50 16
2008 EN 17 25 9 16 22 1 10 47 43 240
2008 EN-02 31 25 2 21 10 2 8 63 35 48
2008 EN-03 17 19 10 19 25 0 10 40 49 59
2008 EN-04 11 38 11 7 22 1 10 55 33 72
2008 EN-05 15 17 15 22 27 0 5 33 51 41
2008 EN-06 8 8 8 23 31 0 23 20 70 13

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 31 39 19 7 3 0 1 70 10 259
2017 EN-02 42 45 13 0 0 0 0 87 0 55
2017 EN-03 33 43 16 6 3 0 0 75 9 80
2017 EN-04 20 40 23 15 0 0 2 61 15 60
2017 EN-05 19 29 26 9 14 0 2 49 24 42
2014 EN 27 42 19 9 2 0 0 70 11 268
2014 EN-02 31 56 9 0 2 0 2 89 2 45
2014 EN-03 29 39 23 7 1 1 0 69 8 87
2014 EN-04 26 44 16 14 0 0 0 70 14 70
2014 EN-05 26 35 24 11 4 0 0 61 15 46
2014 EN-06 8 8 50 17 17 0 0 17 33 12
2011 EN 20 37 22 15 5 0 0 58 21 291
2011 EN-02 26 45 21 4 4 0 0 72 8 53
2011 EN-03 23 44 18 11 4 0 0 67 15 94
2011 EN-04 15 35 20 23 6 0 1 51 29 71
2011 EN-05 10 29 31 21 8 0 0 40 29 48
2011 EN-06 7 13 33 40 7 0 0 20 47 15
2008 EN 19 35 23 17 6 0 0 54 23 241
2008 EN-02 29 40 19 4 8 0 0 69 13 48
2008 EN-03 25 38 17 15 5 0 0 63 20 60
2008 EN-04 14 35 25 21 6 0 0 49 26 72
2008 EN-05 7 32 32 22 5 2 0 40 28 41
2008 EN-06 0 23 31 46 0 0 0 23 46 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 57 24 10 4 3 2 0 83 7 258
2017 EN-02 66 18 4 4 5 4 0 87 9 55
2017 EN-03 64 21 6 3 4 1 1 87 6 80
2017 EN-04 47 32 14 3 2 2 0 81 5 59
2017 EN-05 43 29 19 7 0 2 0 73 7 42
2014 EN 54 28 6 3 4 4 1 86 8 268
2014 EN-02 53 24 9 2 4 7 0 83 7 45
2014 EN-03 56 26 7 2 2 5 1 88 5 87
2014 EN-04 53 31 7 3 3 1 1 87 6 70
2014 EN-05 52 24 2 7 9 4 2 81 16 46
2014 EN-06 42 33 0 8 8 0 8 82 18 12
2011 EN 57 29 8 2 2 2 0 87 5 292
2011 EN-02 57 34 4 4 0 2 0 92 4 53
2011 EN-03 60 27 7 1 2 3 0 89 3 94
2011 EN-04 61 23 8 4 4 0 0 83 8 71
2011 EN-05 54 29 13 0 2 0 2 85 2 48
2011 EN-06 19 50 13 0 6 13 0 79 7 16

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EN 13 55 32 258
2017 EN-02 11 56 33 55
2017 EN-03 6 55 39 80
2017 EN-04 10 63 27 59
2017 EN-05 24 48 29 42
2014 EN 15 48 38 268
2014 EN-02 16 42 42 45
2014 EN-03 13 53 34 87
2014 EN-04 24 40 36 70
2014 EN-05 4 50 46 46
2014 EN-06 17 42 42 12
2011 EN 16 51 32 292
2011 EN-02 13 63 23 52
2011 EN-03 17 47 36 94
2011 EN-04 17 48 35 71
2011 EN-05 14 55 31 49
2011 EN-06 13 50 38 16

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EN 45 6 6 12 18 12 33
2017 EN-05 80 10 0 0 0 10 10
2014 EN 26 23 26 15 9999 10 39
2014 EN-03 9 27 55 9 9999 0 11
2014 EN-04 29 12 24 18 9999 18 17
2011 EN 25 29 10 27 9999 8 48
2011 EN-03 25 25 13 31 9999 6 16
2011 EN-04 33 33 8 25 9999 0 12
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 42 8 5 3 1 0 84 8 259
2017 EN-02 18 53 11 7 9 2 0 72 17 55
2017 EN-03 49 35 13 4 0 0 0 84 4 80
2017 EN-04 35 53 2 5 3 2 0 90 8 60
2017 EN-05 50 36 10 5 0 0 0 86 5 42
2014 EN 37 43 11 7 2 0 0 79 10 268
2014 EN-02 24 47 16 11 2 0 0 71 13 45
2014 EN-03 38 43 7 9 3 0 0 80 13 87
2014 EN-04 29 43 17 7 3 1 0 73 10 70
2014 EN-05 54 37 7 2 0 0 0 91 2 46
2014 EN-06 58 33 0 8 0 0 0 92 8 12
2011 EN 33 45 13 6 3 0 0 77 9 292
2011 EN-02 23 58 10 6 4 0 0 81 10 52
2011 EN-03 32 45 15 6 2 0 0 77 9 94
2011 EN-04 28 44 20 4 4 0 0 72 8 71
2011 EN-05 51 27 8 10 4 0 0 78 14 49
2011 EN-06 44 50 0 6 0 0 0 94 6 16
2008 EN 33 44 13 5 4 1 0 77 10 240
2008 EN-02 27 60 8 4 0 0 0 88 4 48
2008 EN-03 27 50 12 7 5 0 0 77 12 60
2008 EN-04 37 35 18 6 1 3 0 74 7 71
2008 EN-05 32 32 15 5 15 2 0 65 20 41
2008 EN-06 54 38 8 0 0 0 0 92 0 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 42 20 11 3 2 0 65 15 258
2017 EN-02 22 35 18 20 5 0 0 57 25 55
2017 EN-03 16 44 24 11 1 4 0 62 13 80
2017 EN-04 12 53 22 8 5 0 0 64 14 59
2017 EN-05 38 33 14 10 2 2 0 73 12 42
2014 EN 15 42 24 13 5 0 0 58 18 267
2014 EN-02 18 27 29 18 9 0 0 44 27 45
2014 EN-03 21 45 18 7 8 1 0 66 15 87
2014 EN-04 6 43 30 20 1 0 0 49 22 70
2014 EN-05 20 51 22 4 2 0 0 71 7 45
2014 EN-06 0 58 0 33 8 0 0 58 42 12
2011 EN 12 36 21 16 12 2 0 49 29 292
2011 EN-02 6 40 23 25 8 0 0 45 32 53
2011 EN-03 13 38 22 10 16 1 0 52 26 94
2011 EN-04 14 31 20 16 14 4 0 48 31 70
2011 EN-05 18 27 22 20 10 2 0 46 31 49
2011 EN-06 6 56 19 13 6 0 0 63 19 16

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 26 35 22 10 0 2 32 32 257
2017 EN-02 7 38 28 16 11 0 0 27 45 55
2017 EN-03 6 22 40 23 6 0 3 30 29 78
2017 EN-04 8 18 38 27 7 0 2 34 27 60
2017 EN-05 5 33 26 19 17 0 0 36 38 42
2014 EN 12 26 39 16 6 0 0 22 39 268
2014 EN-02 9 31 40 11 7 0 2 18 41 45
2014 EN-03 14 28 31 22 6 0 0 28 41 87
2014 EN-04 20 20 40 14 6 0 0 20 40 70
2014 EN-05 2 26 50 15 7 0 0 22 28 46
2014 EN-06 8 33 50 8 0 0 0 8 42 12
2011 EN 12 29 35 15 5 2 2 21 42 291
2011 EN-02 13 30 40 9 2 4 2 12 46 53
2011 EN-03 12 27 32 17 5 2 5 24 41 94
2011 EN-04 13 25 43 12 7 0 0 19 38 69
2011 EN-05 14 39 20 24 2 0 0 27 53 49
2011 EN-06 0 25 56 13 6 0 0 19 25 16
2008 EN 9 29 43 13 3 0 2 17 39 239
2008 EN-02 2 21 58 15 2 0 2 17 23 48
2008 EN-03 14 29 41 14 2 0 2 16 43 59
2008 EN-04 8 33 38 11 6 1 3 17 43 72
2008 EN-05 10 34 41 12 2 0 0 15 44 41
2008 EN-06 17 25 42 8 8 0 0 17 42 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 15 21 31 21 2 4 56 22 257
2017 EN-02 11 14 22 16 24 5 7 46 29 55
2017 EN-03 5 14 18 32 26 3 3 61 20 78
2017 EN-04 3 17 25 40 12 0 3 53 21 60
2017 EN-05 5 17 19 31 24 2 2 58 22 42
2014 EN 10 21 33 22 11 3 1 34 32 268
2014 EN-02 9 24 29 22 11 2 2 35 35 45
2014 EN-03 8 22 29 22 16 3 0 39 31 87
2014 EN-04 19 11 38 20 7 4 0 28 31 70
2014 EN-05 0 26 37 26 9 0 2 36 27 46
2014 EN-06 8 33 33 25 0 0 0 25 42 12
2011 EN 10 23 26 23 14 2 3 38 35 292
2011 EN-02 13 32 17 15 17 4 2 34 48 53
2011 EN-03 9 17 24 23 17 3 6 45 28 94
2011 EN-04 14 26 24 23 11 0 1 35 41 70
2011 EN-05 10 22 31 29 8 0 0 37 33 49
2011 EN-06 0 25 44 25 6 0 0 31 25 16
2008 EN 9 27 32 19 7 3 2 28 38 241
2008 EN-02 2 23 38 23 8 4 2 33 27 48
2008 EN-03 12 27 35 15 10 0 2 25 39 60
2008 EN-04 11 29 36 15 4 3 1 20 42 72
2008 EN-05 10 27 20 27 10 7 0 39 39 41
2008 EN-06 15 38 23 15 0 8 0 17 58 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 28 33 13 6 2 3 21 45 259
2017 EN-02 9 24 40 5 7 7 7 15 39 55
2017 EN-03 11 33 28 19 6 0 4 26 45 80
2017 EN-04 18 33 37 7 3 0 2 10 53 60
2017 EN-05 24 24 31 14 7 0 0 21 48 42
2014 EN 34 34 21 5 4 1 1 9 70 268
2014 EN-02 24 36 22 9 2 4 2 12 64 45
2014 EN-03 36 26 21 8 7 1 1 15 64 87
2014 EN-04 37 34 21 3 1 1 1 4 74 70
2014 EN-05 30 41 22 2 4 0 0 7 72 46
2014 EN-06 33 67 0 0 0 0 0 0 100 12
2011 EN 24 27 25 12 7 3 2 20 54 292
2011 EN-02 21 26 17 17 9 8 2 29 52 53
2011 EN-03 22 23 29 13 5 3 4 20 49 94
2011 EN-04 29 24 26 10 10 0 1 20 54 70
2011 EN-05 27 33 29 10 2 0 0 12 59 49
2011 EN-06 13 56 19 6 6 0 0 13 69 16
2008 EN 24 30 25 13 5 1 0 19 55 240
2008 EN-02 4 25 42 21 6 2 0 28 30 48
2008 EN-03 15 35 27 17 3 2 2 21 52 60
2008 EN-04 37 23 21 11 7 1 0 19 60 71
2008 EN-05 37 34 22 2 5 0 0 7 71 41
2008 EN-06 31 54 8 8 0 0 0 8 85 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 14 33 29 16 0 2 46 21 256
2017 EN-02 5 5 35 34 18 0 2 54 11 55
2017 EN-03 5 10 38 25 22 0 0 47 16 77
2017 EN-04 3 15 42 33 5 0 2 39 19 60
2017 EN-05 14 33 17 17 17 0 2 34 49 42
2014 EN 7 18 33 33 9 0 0 42 24 267
2014 EN-02 0 16 33 42 9 0 0 51 16 45
2014 EN-03 5 15 33 38 9 0 0 47 20 87
2014 EN-04 12 14 34 29 10 0 1 39 26 70
2014 EN-05 7 29 27 31 7 0 0 38 36 45
2014 EN-06 17 33 42 8 0 0 0 8 50 12
2011 EN 11 26 29 21 10 2 2 31 39 292
2011 EN-02 8 21 30 25 11 4 2 38 30 53
2011 EN-03 9 21 20 28 16 3 3 47 32 94
2011 EN-04 17 29 33 14 6 0 1 20 46 70
2011 EN-05 14 33 39 10 4 0 0 14 47 49
2011 EN-06 6 44 31 19 0 0 0 19 50 16
2008 EN 8 24 35 24 8 1 1 32 33 237
2008 EN-02 2 17 27 40 10 2 2 52 20 48
2008 EN-03 3 24 32 32 7 0 2 40 28 59
2008 EN-04 10 21 44 14 10 0 0 24 31 70
2008 EN-05 15 30 35 13 5 3 0 18 46 40
2008 EN-06 8 54 38 0 0 0 0 0 62 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 11 27 28 21 11 0 2 32 39 257
2017 EN-02 11 22 31 25 7 0 4 34 34 55
2017 EN-03 10 28 23 21 17 0 1 38 39 78
2017 EN-04 15 23 33 23 3 2 0 27 39 60
2017 EN-05 10 43 29 10 10 0 0 19 52 42
2014 EN 16 30 30 16 5 0 2 22 47 268
2014 EN-02 11 36 22 20 7 0 4 28 49 45
2014 EN-03 15 29 31 18 5 0 2 24 45 87
2014 EN-04 20 27 31 14 6 0 1 20 48 70
2014 EN-05 17 33 30 15 2 0 2 18 51 46
2014 EN-06 17 33 33 17 0 0 0 17 50 12
2011 EN 20 29 29 11 6 1 3 18 52 292
2011 EN-02 15 32 32 9 8 2 2 18 49 53
2011 EN-03 20 23 29 15 6 1 5 23 47 94
2011 EN-04 29 26 23 11 9 0 3 21 56 70
2011 EN-05 18 41 31 8 2 0 0 10 59 49
2011 EN-06 19 31 44 6 0 0 0 6 50 16
2008 EN 26 25 28 17 4 0 1 21 51 240
2008 EN-02 8 19 35 29 6 0 2 36 28 48
2008 EN-03 23 25 27 22 2 0 2 24 49 60
2008 EN-04 31 25 30 8 6 0 0 14 56 71
2008 EN-05 34 32 20 12 2 0 0 15 66 41
2008 EN-06 38 23 15 23 0 0 0 23 62 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 4 11 22 32 23 2 5 60 16 258
2017 EN-02 8 9 14 25 25 7 11 62 20 55
2017 EN-03 1 8 27 33 28 1 3 63 9 79
2017 EN-04 3 15 25 38 13 0 5 54 19 60
2017 EN-05 5 14 26 38 14 0 2 54 20 42
2014 EN 3 11 23 35 22 4 3 61 14 268
2014 EN-02 0 11 20 36 22 9 2 65 13 45
2014 EN-03 2 7 25 33 28 1 3 64 10 87
2014 EN-04 7 9 24 29 23 3 6 56 17 70
2014 EN-05 0 11 24 46 13 4 2 63 12 46
2014 EN-06 0 33 25 33 8 0 0 42 33 12
2011 EN 4 8 20 35 23 3 7 64 14 292
2011 EN-02 2 9 26 30 25 4 4 59 12 53
2011 EN-03 5 6 18 28 29 2 12 65 14 94
2011 EN-04 1 6 21 37 23 3 9 68 8 70
2011 EN-05 10 12 16 41 18 0 2 60 23 49
2011 EN-06 0 13 13 69 6 0 0 75 13 16
2008 EN 4 11 30 35 13 1 6 52 16 240
2008 EN-02 0 8 25 40 19 6 2 64 9 48
2008 EN-03 3 7 36 34 10 0 10 49 11 59
2008 EN-04 8 14 29 29 15 0 4 46 23 72
2008 EN-05 5 10 34 37 10 0 5 49 15 41
2008 EN-06 0 31 23 46 0 0 0 46 31 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 27 35 13 7 2 2 21 42 256
2017 EN-02 9 27 27 16 11 4 5 30 40 55
2017 EN-03 10 27 34 16 9 3 1 26 39 77
2017 EN-04 20 27 40 10 3 0 0 13 47 60
2017 EN-05 19 26 48 7 0 0 0 7 45 42
2014 EN 21 34 25 13 3 2 1 17 57 268
2014 EN-02 11 22 40 18 2 7 0 21 36 45
2014 EN-03 21 32 23 18 3 1 1 22 54 87
2014 EN-04 22 36 27 10 4 0 1 14 58 70
2014 EN-05 28 41 15 9 2 2 2 11 73 46
2014 EN-06 33 50 17 0 0 0 0 0 83 12

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 47 33 10 6 3 0 0 81 9 259
2017 EN-02 42 33 16 4 4 2 0 76 7 55
2017 EN-03 46 31 9 8 5 0 1 78 13 80
2017 EN-04 43 35 8 10 3 0 0 78 13 60
2017 EN-05 45 43 7 2 2 0 0 88 5 42
2014 EN 47 37 7 6 3 1 0 84 9 268
2014 EN-02 44 31 13 7 0 2 2 79 7 45
2014 EN-03 47 37 6 8 2 0 0 84 10 87
2014 EN-04 43 37 6 7 6 1 0 81 13 70
2014 EN-05 50 41 7 2 0 0 0 91 2 46
2014 EN-06 50 33 8 0 8 0 0 83 8 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 53 37 3 3 3 0 0 90 7 259
2017 EN-02 55 40 4 2 0 0 0 95 2 55
2017 EN-03 51 38 4 5 3 0 0 89 8 80
2017 EN-04 52 33 5 5 5 0 0 85 10 60
2017 EN-05 43 45 2 2 7 0 0 88 10 42
2014 EN 46 42 6 5 1 0 0 88 6 268
2014 EN-02 38 49 7 4 0 2 0 89 5 45
2014 EN-03 52 36 7 3 2 0 0 87 6 87
2014 EN-04 38 44 6 10 1 0 0 83 11 70
2014 EN-05 50 41 4 4 0 0 0 91 4 46
2014 EN-06 33 67 0 0 0 0 0 100 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 38 15 3 2 7 0 78 5 258
2017 EN-02 22 49 13 5 0 11 0 79 6 55
2017 EN-03 38 33 16 3 3 8 1 77 5 80
2017 EN-04 30 44 15 3 2 5 0 79 5 59
2017 EN-05 38 29 21 2 2 7 0 72 5 42
2014 EN 35 41 11 3 2 8 0 83 5 268
2014 EN-02 29 38 16 4 0 13 0 77 5 45
2014 EN-03 36 40 9 5 2 8 0 83 8 87
2014 EN-04 30 43 11 4 3 9 0 80 8 70
2014 EN-05 46 37 11 0 0 7 0 88 0 46
2014 EN-06 42 58 0 0 0 0 0 100 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 41 12 2 2 3 0 83 4 258
2017 EN-02 41 33 13 6 2 6 0 78 8 54
2017 EN-03 38 43 10 0 5 4 1 84 5 80
2017 EN-04 33 47 13 2 2 3 0 83 3 60
2017 EN-05 38 43 19 0 0 0 0 81 0 42
2014 EN 42 43 8 3 0 4 0 88 3 268
2014 EN-02 36 51 7 0 0 7 0 93 0 45
2014 EN-03 47 34 11 3 1 2 0 84 5 87
2014 EN-04 34 50 4 4 0 7 0 91 5 70
2014 EN-05 48 37 11 0 0 4 0 89 0 46
2014 EN-06 42 50 0 8 0 0 0 92 8 12
2011 EN 29 46 12 3 3 7 0 81 6 292
2011 EN-02 26 49 13 4 2 6 0 80 6 53
2011 EN-03 32 45 14 0 2 6 1 83 2 94
2011 EN-04 29 50 7 6 4 4 0 82 10 70
2011 EN-05 29 41 14 6 4 6 0 74 11 49
2011 EN-06 38 38 13 0 0 13 0 86 0 16

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 39 10 1 1 0 0 88 2 259
2017 EN-02 43 42 15 0 0 0 0 85 0 55
2017 EN-03 46 40 11 0 3 0 0 86 3 80
2017 EN-04 45 40 12 3 0 0 0 85 3 60
2017 EN-05 52 41 7 0 0 0 0 93 0 42
2014 EN 42 42 11 2 2 1 0 85 5 268
2014 EN-02 42 38 16 2 0 2 0 82 2 45
2014 EN-03 46 43 9 1 1 0 0 89 2 87
2014 EN-04 33 49 9 3 6 1 0 83 9 70
2014 EN-05 43 39 13 2 2 0 0 83 4 46
2014 EN-06 58 33 0 8 0 0 0 92 8 12
2011 EN 37 41 13 4 3 1 0 79 8 292
2011 EN-02 33 48 13 2 2 2 0 82 4 52
2011 EN-03 35 48 11 2 3 1 0 84 5 94
2011 EN-04 31 38 17 10 3 1 0 70 13 71
2011 EN-05 47 29 12 6 6 0 0 76 12 49
2011 EN-06 63 25 13 0 0 0 0 88 0 16
2008 EN 25 45 14 9 5 1 0 71 15 240
2008 EN-02 31 56 8 2 0 2 0 89 2 48
2008 EN-03 19 44 22 8 5 2 0 64 14 59
2008 EN-04 25 39 17 14 6 0 0 64 19 72
2008 EN-05 24 44 10 7 12 2 0 70 20 41
2008 EN-06 31 46 0 15 8 0 0 77 23 13

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 37 17 6 5 8 4 68 13 259
2017 EN-02 26 22 16 5 2 20 9 67 10 55
2017 EN-03 28 34 14 11 5 5 4 67 18 80
2017 EN-04 13 47 13 5 10 8 3 68 17 60
2017 EN-05 17 38 33 2 5 5 0 57 8 42
2014 EN 29 33 16 6 4 8 3 70 11 268
2014 EN-02 22 31 9 9 2 20 7 73 15 45
2014 EN-03 25 36 18 6 5 8 2 68 12 87
2014 EN-04 33 24 20 7 6 6 4 63 14 70
2014 EN-05 41 37 17 0 2 2 0 80 2 46
2014 EN-06 8 50 17 17 0 0 8 64 18 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 49 9 3 1 5 0 86 5 257
2017 EN-02 25 49 11 2 2 9 2 84 4 55
2017 EN-03 33 48 10 4 0 5 0 85 4 79
2017 EN-04 27 53 8 3 3 5 0 84 7 59
2017 EN-05 33 52 12 0 0 2 0 88 0 42
2014 EN 31 49 10 4 1 4 0 84 5 268
2014 EN-02 22 49 13 4 2 9 0 78 7 45
2014 EN-03 31 48 11 3 0 6 0 84 4 87
2014 EN-04 33 53 4 6 3 1 0 87 9 70
2014 EN-05 33 50 11 2 0 2 2 86 2 46
2014 EN-06 50 25 25 0 0 0 0 75 0 12
2011 EN 34 42 13 2 4 5 0 79 6 292
2011 EN-02 25 51 8 8 2 8 0 82 10 53
2011 EN-03 36 46 10 1 4 3 0 85 5 94
2011 EN-04 32 35 17 3 7 6 0 72 10 71
2011 EN-05 39 37 20 0 2 2 0 77 2 49
2011 EN-06 40 47 13 0 0 0 0 87 0 15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 45 11 11 2 4 1 74 14 256
2017 EN-02 17 41 15 13 4 9 2 64 19 54
2017 EN-03 19 53 14 8 3 4 1 75 11 80
2017 EN-04 28 45 9 14 2 3 0 75 16 58
2017 EN-05 38 41 5 14 0 2 0 80 15 42
2014 EN 30 44 11 8 2 4 1 78 11 268
2014 EN-02 16 44 9 18 4 7 2 66 24 45
2014 EN-03 32 41 10 8 5 3 0 76 13 87
2014 EN-04 34 44 13 7 0 1 0 80 7 70
2014 EN-05 35 41 7 4 0 9 4 88 5 46
2014 EN-06 25 75 0 0 0 0 0 100 0 12
2011 EN 29 36 13 12 5 5 1 69 18 292
2011 EN-02 13 45 15 13 4 8 2 65 19 53
2011 EN-03 35 34 11 11 6 2 1 71 18 94
2011 EN-04 34 27 17 14 3 4 1 64 18 71
2011 EN-05 33 31 12 10 4 8 2 70 16 49
2011 EN-06 20 67 7 0 7 0 0 87 7 15
2008 EN 21 33 12 14 8 8 3 61 25 241
2008 EN-02 17 35 10 17 8 10 2 60 29 48
2008 EN-03 23 30 15 12 8 8 3 60 23 60
2008 EN-04 19 36 10 17 6 6 7 63 25 72
2008 EN-05 17 32 17 12 12 10 0 54 27 41
2008 EN-06 54 15 8 15 8 0 0 69 23 13

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 37 19 16 5 4 1 59 21 257
2017 EN-02 9 36 22 16 4 7 5 52 23 55
2017 EN-03 18 33 22 15 8 5 0 53 24 79
2017 EN-04 17 46 14 20 3 0 0 63 24 59
2017 EN-05 29 26 21 14 5 5 0 57 20 42
2014 EN 19 42 19 13 3 3 1 64 16 268
2014 EN-02 11 53 7 18 4 2 4 69 24 45
2014 EN-03 18 37 23 14 2 6 0 59 17 87
2014 EN-04 13 49 26 10 2 1 0 62 12 70
2014 EN-05 28 35 20 9 4 4 0 66 14 46
2014 EN-06 42 25 17 17 0 0 0 67 17 12
2011 EN 11 32 27 13 8 8 2 47 22 293
2011 EN-02 6 30 21 9 9 21 4 48 25 53
2011 EN-03 12 29 29 16 7 5 2 44 25 94
2011 EN-04 11 35 28 13 7 6 0 49 21 71
2011 EN-05 12 29 37 14 4 2 2 43 19 49
2011 EN-06 19 50 13 6 13 0 0 69 19 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 29 17 11 9 15 3 55 24 258
2017 EN-02 13 29 14 9 11 18 5 54 27 55
2017 EN-03 14 31 14 11 10 16 4 56 27 80
2017 EN-04 12 34 12 12 10 20 0 57 28 59
2017 EN-05 17 19 31 14 5 12 2 42 22 42
2014 EN 15 22 24 12 9 18 1 45 25 268
2014 EN-02 11 27 24 7 4 27 0 52 15 45
2014 EN-03 15 16 28 13 9 20 0 39 27 87
2014 EN-04 11 16 27 16 12 16 3 33 33 70
2014 EN-05 24 24 20 7 13 11 2 55 23 46
2014 EN-06 8 50 17 17 0 8 0 64 18 12
2011 EN 11 24 18 13 14 17 2 44 33 292
2011 EN-02 8 36 19 15 8 15 0 51 27 53
2011 EN-03 13 22 19 12 16 17 1 42 34 93
2011 EN-04 17 17 15 14 15 17 4 43 38 71
2011 EN-05 8 20 18 6 20 24 2 39 36 49
2011 EN-06 6 38 19 31 6 0 0 44 38 16

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 52 4 10 2 0 0 85 12 259
2017 EN-02 33 45 4 16 2 0 0 78 18 55
2017 EN-03 40 40 8 10 3 0 0 80 13 80
2017 EN-04 15 77 0 7 2 0 0 92 8 60
2017 EN-05 26 55 5 10 2 0 2 83 12 42
2014 EN 31 52 5 9 3 0 0 84 11 268
2014 EN-02 33 49 4 13 0 0 0 82 13 45
2014 EN-03 34 53 5 7 1 0 0 87 8 87
2014 EN-04 29 52 9 9 3 0 0 80 11 70
2014 EN-05 35 50 2 2 9 0 2 87 11 46
2014 EN-06 8 75 0 17 0 0 0 83 17 12
2011 EN 40 45 6 7 2 0 0 85 9 293
2011 EN-02 45 45 6 2 2 0 0 91 4 53
2011 EN-03 39 47 4 6 3 0 0 86 10 94
2011 EN-04 39 44 6 11 0 0 0 83 11 71
2011 EN-05 45 37 8 6 4 0 0 82 10 49
2011 EN-06 25 63 13 0 0 0 0 88 0 16
2008 EN 44 39 7 6 3 1 0 84 10 241
2008 EN-02 50 46 4 0 0 0 0 96 0 48
2008 EN-03 45 33 8 8 3 2 0 80 12 60
2008 EN-04 50 32 7 8 1 1 0 83 10 72
2008 EN-05 41 37 7 5 10 0 0 78 15 41
2008 EN-06 15 69 8 8 0 0 0 85 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 35 11 10 2 0 1 78 11 259
2017 EN-02 38 43 9 9 0 0 0 82 9 55
2017 EN-03 45 30 9 13 4 0 0 75 16 80
2017 EN-04 30 48 13 7 0 0 2 80 7 60
2017 EN-05 50 19 12 14 2 0 2 71 17 42
2014 EN 44 35 9 7 5 0 0 79 12 268
2014 EN-02 44 36 11 7 2 0 0 80 9 45
2014 EN-03 43 31 13 8 6 0 0 74 14 87
2014 EN-04 37 44 6 6 7 0 0 81 13 70
2014 EN-05 57 24 7 7 4 0 2 82 11 46
2014 EN-06 50 33 0 8 8 0 0 83 17 12
2011 EN 42 37 8 8 5 0 0 79 13 292
2011 EN-02 36 49 9 2 4 0 0 85 6 53
2011 EN-03 45 30 9 13 3 0 0 75 16 93
2011 EN-04 41 35 6 10 8 0 0 76 18 71
2011 EN-05 47 33 8 8 4 0 0 80 12 49
2011 EN-06 31 50 6 0 13 0 0 81 13 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 64 29 6 2 0 0 0 93 2 259
2017 EN-02 64 33 2 2 0 0 0 96 2 55
2017 EN-03 71 19 9 1 0 0 0 90 1 80
2017 EN-04 45 47 5 2 0 0 2 93 2 60
2017 EN-05 67 21 10 2 0 0 0 88 2 42
2014 EN 48 40 8 2 2 0 1 89 3 268
2014 EN-02 49 40 9 0 2 0 0 89 2 45
2014 EN-03 45 44 7 3 0 0 1 90 3 87
2014 EN-04 38 49 9 0 3 1 0 88 3 70
2014 EN-05 63 24 7 2 2 0 2 89 4 46
2014 EN-06 67 25 0 8 0 0 0 92 8 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 60 25 9 3 1 1 1 87 4 258
2017 EN-02 55 25 9 9 2 0 0 80 11 55
2017 EN-03 59 24 9 3 1 1 3 87 4 79
2017 EN-04 58 27 10 0 2 2 2 88 2 60
2017 EN-05 64 24 7 2 0 2 0 90 2 42
2014 EN 60 25 8 5 1 0 1 86 6 268
2014 EN-02 49 36 2 9 2 0 2 86 11 45
2014 EN-03 64 21 7 5 1 1 1 87 6 87
2014 EN-04 60 30 7 3 0 0 0 90 3 70
2014 EN-05 61 20 11 7 2 0 0 80 9 46
2014 EN-06 75 8 17 0 0 0 0 83 0 12
2011 EN 57 25 9 5 3 1 0 82 8 293
2011 EN-02 42 26 13 9 6 4 0 71 16 53
2011 EN-03 60 18 16 3 2 0 1 78 5 94
2011 EN-04 59 30 1 7 1 1 0 90 9 71
2011 EN-05 63 31 2 2 2 0 0 94 4 49
2011 EN-06 63 19 13 0 6 0 0 81 6 16
2008 EN 57 22 11 7 3 0 0 79 10 240
2008 EN-02 50 23 13 8 6 0 0 73 15 48
2008 EN-03 70 8 10 8 3 0 0 78 12 60
2008 EN-04 45 39 8 6 0 1 0 86 6 71
2008 EN-05 66 12 12 5 2 0 2 80 8 41
2008 EN-06 69 8 8 8 8 0 0 77 15 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 59 21 8 9 2 0 0 80 12 259
2017 EN-02 51 22 11 13 4 0 0 73 16 55
2017 EN-03 65 16 10 8 1 0 0 81 9 80
2017 EN-04 57 28 8 3 3 0 0 85 7 60
2017 EN-05 62 17 2 17 0 0 2 81 17 42
2014 EN 56 20 6 13 3 0 1 77 17 268
2014 EN-02 40 36 4 16 0 0 4 79 16 45
2014 EN-03 57 15 7 17 3 0 0 72 21 87
2014 EN-04 63 20 6 7 4 0 0 83 11 70
2014 EN-05 57 13 7 15 7 0 2 71 22 46
2014 EN-06 58 25 8 8 0 0 0 83 8 12
2011 EN 56 15 8 15 5 0 0 72 20 292
2011 EN-02 40 17 9 28 6 0 0 57 34 53
2011 EN-03 63 13 9 13 2 0 1 76 15 94
2011 EN-04 61 17 6 10 6 0 0 79 16 70
2011 EN-05 49 20 10 12 8 0 0 69 20 49
2011 EN-06 63 6 6 19 6 0 0 69 25 16
2008 EN 51 19 8 14 7 0 0 71 21 239
2008 EN-02 50 19 15 10 4 0 2 70 15 48
2008 EN-03 61 14 7 12 7 0 0 75 19 59
2008 EN-04 46 27 4 15 7 0 0 73 23 71
2008 EN-05 56 15 7 15 7 0 0 71 22 41
2008 EN-06 38 23 8 15 15 0 0 62 31 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 59 25 7 5 2 0 2 86 7 259
2017 EN-02 51 33 9 5 2 0 0 84 7 55
2017 EN-03 60 26 5 4 3 0 3 88 6 80
2017 EN-04 65 22 7 5 0 0 2 88 5 60
2017 EN-05 52 21 10 7 5 0 5 77 13 42
2014 EN 58 24 7 6 2 0 2 84 9 268
2014 EN-02 42 27 11 11 2 0 7 74 14 45
2014 EN-03 61 24 6 8 0 0 1 86 8 87
2014 EN-04 61 21 9 3 6 0 0 83 9 70
2014 EN-05 59 22 9 4 2 0 4 84 7 46
2014 EN-06 67 25 0 8 0 0 0 92 8 12
2011 EN 55 23 8 9 3 1 2 80 12 292
2011 EN-02 55 25 2 15 4 0 0 79 19 53
2011 EN-03 57 20 10 7 2 0 3 80 10 94
2011 EN-04 54 29 4 6 4 1 1 85 10 70
2011 EN-05 49 24 14 6 4 0 2 75 10 49
2011 EN-06 63 13 13 13 0 0 0 75 13 16
2008 EN 52 22 7 10 6 0 3 76 16 241
2008 EN-02 54 29 2 6 4 0 4 87 11 48
2008 EN-03 58 17 7 10 5 0 3 78 16 60
2008 EN-04 46 19 8 13 10 0 4 68 23 72
2008 EN-05 54 27 10 5 2 0 2 83 8 41
2008 EN-06 46 15 15 15 8 0 0 62 23 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 76 14 7 2 0 0 1 91 2 259
2017 EN-02 87 7 4 2 0 0 0 95 2 55
2017 EN-03 75 14 8 4 0 0 0 89 4 80
2017 EN-04 68 23 7 2 0 0 0 92 2 60
2017 EN-05 69 14 10 2 0 0 5 87 3 42
2014 EN 80 12 4 0 1 0 2 94 2 268
2014 EN-02 71 16 2 0 2 2 7 95 2 45
2014 EN-03 83 10 6 0 1 0 0 93 1 87
2014 EN-04 81 14 1 1 1 0 0 96 3 70
2014 EN-05 78 11 7 0 0 0 4 93 0 46
2014 EN-06 92 8 0 0 0 0 0 100 0 12
2011 EN 74 15 4 2 1 0 2 92 4 292
2011 EN-02 77 19 0 2 0 0 2 98 2 53
2011 EN-03 72 16 8 1 1 0 2 90 2 93
2011 EN-04 73 13 3 6 3 0 3 88 9 71
2011 EN-05 73 12 8 2 2 0 2 88 4 49
2011 EN-06 81 19 0 0 0 0 0 100 0 16
2008 EN 73 10 5 3 5 0 4 87 8 241
2008 EN-02 83 6 0 0 4 0 6 96 4 48
2008 EN-03 70 12 5 7 5 0 2 83 12 60
2008 EN-04 67 14 8 3 3 0 6 85 6 72
2008 EN-05 78 2 10 0 5 0 5 85 5 41
2008 EN-06 69 15 0 8 8 0 0 85 15 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 24 11 9 1 1 1 78 10 258
2017 EN-02 55 14 14 11 4 2 0 70 15 55
2017 EN-03 56 23 10 9 0 1 1 81 9 80
2017 EN-04 46 41 7 7 0 0 0 86 7 59
2017 EN-05 48 24 14 10 0 2 2 75 10 42
2014 EN 46 29 13 9 1 1 1 76 10 268
2014 EN-02 33 31 9 20 0 2 4 69 21 45
2014 EN-03 49 28 15 8 0 0 0 77 8 87
2014 EN-04 50 30 13 3 3 1 0 81 6 70
2014 EN-05 46 24 15 11 2 0 2 71 13 46
2014 EN-06 50 25 25 0 0 0 0 75 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 63 24 6 2 1 3 1 91 3 259
2017 EN-02 64 25 4 0 2 4 2 94 2 55
2017 EN-03 68 23 3 4 1 1 1 92 5 80
2017 EN-04 58 25 12 0 2 3 0 86 2 60
2017 EN-05 57 26 5 2 0 7 2 92 3 42
2014 EN 54 29 7 3 2 4 2 88 5 268
2014 EN-02 47 33 4 4 2 7 2 88 7 45
2014 EN-03 52 33 3 3 2 2 3 90 6 87
2014 EN-04 57 24 10 1 1 6 0 86 3 70
2014 EN-05 61 22 7 2 0 7 2 90 2 46
2014 EN-06 42 33 25 0 0 0 0 75 0 12
2011 EN 54 26 10 3 1 2 4 85 5 292
2011 EN-02 42 38 9 4 4 2 2 82 8 53
2011 EN-03 53 26 13 2 2 1 3 82 4 94
2011 EN-04 56 24 7 4 0 3 6 88 5 71
2011 EN-05 63 21 8 4 0 0 4 87 4 48
2011 EN-06 69 13 13 0 0 6 0 87 0 16
2008 EN 46 30 13 4 1 3 2 81 5 241
2008 EN-02 40 38 13 6 0 0 4 80 7 48
2008 EN-03 52 25 13 3 0 7 0 82 4 60
2008 EN-04 47 32 10 4 0 4 3 85 4 72
2008 EN-05 51 24 15 2 2 2 2 79 5 41
2008 EN-06 46 31 15 0 8 0 0 77 8 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 13 87 259
2017 EN-02 9 91 55
2017 EN-03 11 89 80
2017 EN-04 18 82 60
2017 EN-05 17 83 42
2014 EN 6 94 268
2014 EN-03 7 93 87
2014 EN-05 11 89 46

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EN 29 31
2014 EN 29 17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EN 74 31
2017 EN-04 64 11
2014 EN 65 17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11
2014 EN 0 17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11
2014 EN 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EN 45 31
2017 EN-04 64 11
2014 EN 29 17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EN 32 31
2014 EN 41 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EN 32 31
2017 EN-04 0 11
2014 EN 47 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EN 35 31

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EN 23 31
2014 EN 29 17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EN 42 31
2017 EN-04 55 11
2014 EN 47 17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EN 16 31
2017 EN-04 0 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11
2014 EN 0 17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11
2014 EN 0 17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EN 29 31
2014 EN 47 17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EN 32 31

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 EN 0 17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EN 58 31
2017 EN-04 55 11
2014 EN 41 17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EN 23 31
2017 EN-04 45 11
2014 EN 35 17

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 11
2014 EN 0 17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EN 16 31

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11
2014 EN 0 17

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EN 23 31
2014 EN 36 17

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EN 16 31

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EN 19 31

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2014 EN 0 17

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EN 45 31
2017 EN-04 45 11
2014 EN 30 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11
2014 EN 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EN 48 31
2014 EN 53 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EN 0 31
2017 EN-04 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 16 31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 93 7 32
2017 EN-04 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 19 17 3 3 33 9 60 10 259
2017 EN-02 14 11 17 0 2 38 18 58 4 55
2017 EN-03 18 18 13 3 4 38 9 65 12 80
2017 EN-04 10 22 17 3 5 38 5 56 15 60
2017 EN-05 14 19 31 10 0 19 7 45 13 42
2014 EN 13 17 15 4 2 41 8 59 12 268
2014 EN-02 11 4 18 7 0 51 9 39 17 45
2014 EN-03 14 13 13 6 0 46 9 59 13 87
2014 EN-04 7 17 19 1 7 37 11 47 17 70
2014 EN-05 20 30 15 0 0 30 4 77 0 46
2014 EN-06 17 33 0 17 0 33 0 75 25 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 40 17 2 2 7 0 77 4 259
2017 EN-02 25 38 26 2 0 9 0 70 2 55
2017 EN-03 31 36 18 1 4 10 0 75 6 80
2017 EN-04 25 55 12 0 5 3 0 83 5 60
2017 EN-05 38 36 19 5 0 2 0 76 5 42
2014 EN 24 39 20 3 1 13 1 72 4 268
2014 EN-02 20 36 24 0 0 20 0 69 0 45
2014 EN-03 25 41 17 3 0 11 1 76 4 87
2014 EN-04 17 39 21 6 4 13 0 64 12 70
2014 EN-05 30 35 22 0 0 11 2 75 0 46
2014 EN-06 42 50 8 0 0 0 0 92 0 12
2011 EN 31 35 17 4 2 10 0 74 7 293
2011 EN-02 21 43 13 6 2 15 0 76 9 53
2011 EN-03 35 35 14 3 1 12 0 80 5 94
2011 EN-04 24 34 23 6 3 11 0 65 10 71
2011 EN-05 39 31 20 4 4 2 0 71 8 49
2011 EN-06 50 31 19 0 0 0 0 81 0 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 6 94 258
2017 EN-03 9 91 80
2014 EN 4 96 267
2014 EN-06 0 100 12

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EN 43 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EN 64 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 EN 50 14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 EN 43 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EN 36 14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EN 50 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EN 64 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EN 71 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 20 19 2 2 39 5 59 7 259
2017 EN-02 11 14 15 0 2 45 13 60 4 55
2017 EN-03 14 18 23 1 4 39 3 53 9 80
2017 EN-04 8 20 17 7 0 48 0 55 13 60
2017 EN-05 14 24 21 2 0 31 7 61 4 42
2014 EN 12 16 15 2 2 46 8 60 8 268
2014 EN-02 9 24 11 4 0 44 7 68 9 45
2014 EN-03 13 13 16 0 1 48 9 59 3 87
2014 EN-04 6 10 20 4 4 47 9 35 20 70
2014 EN-05 26 11 13 2 0 41 7 71 4 46
2014 EN-06 0 50 8 0 0 33 8 86 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 36 16 2 2 11 1 78 4 258
2017 EN-02 22 40 18 0 2 14 4 75 2 55
2017 EN-03 33 34 16 3 3 11 1 76 6 80
2017 EN-04 32 38 17 3 2 8 0 76 5 60
2017 EN-05 36 34 17 0 0 12 0 81 0 41
2014 EN 25 38 14 3 1 17 1 78 5 268
2014 EN-02 20 44 9 4 0 22 0 83 6 45
2014 EN-03 30 34 16 2 1 14 2 77 4 87
2014 EN-04 14 43 13 4 3 21 1 74 9 70
2014 EN-05 37 28 20 2 0 13 0 75 3 46
2014 EN-06 17 75 8 0 0 0 0 92 0 12
2011 EN 31 38 16 2 1 13 0 79 3 293
2011 EN-02 26 40 17 0 2 15 0 78 2 53
2011 EN-03 34 34 21 2 0 9 0 74 2 94
2011 EN-04 21 42 15 1 0 20 0 79 2 71
2011 EN-05 37 39 8 4 2 10 0 84 7 49
2011 EN-06 56 25 13 0 0 6 0 87 0 16

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 11 89 258
2017 EN-03 10 90 79
2017 EN-04 18 82 60
2017 EN-05 14 86 42
2014 EN 7 93 268
2014 EN-03 7 93 87

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 68 32 29
2017 EN-04 82 18 11
2014 EN 89 11 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 65 35 0 0 0 0 0 100 0 20
2014 EN 62 38 0 0 0 0 0 100 0 16

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 52 16 7 2 0 1 75 9 259
2017 EN-02 7 53 20 11 5 0 4 62 17 55
2017 EN-03 26 48 20 6 0 0 0 74 6 80
2017 EN-04 23 55 17 3 2 0 0 78 5 60
2017 EN-05 24 57 5 7 5 2 0 83 12 42
2014 EN 18 57 15 6 1 2 1 77 7 268
2014 EN-02 9 60 18 7 0 7 0 74 7 45
2014 EN-03 16 60 18 3 1 1 0 77 5 87
2014 EN-04 22 63 10 4 0 1 0 86 4 70
2014 EN-05 26 43 15 9 7 0 0 70 15 46
2014 EN-06 17 50 8 17 0 0 8 73 18 12
2011 EN 17 59 13 7 3 0 0 77 10 292
2011 EN-02 11 64 17 6 2 0 0 75 8 53
2011 EN-03 15 54 18 10 3 0 0 69 13 94
2011 EN-04 24 63 7 6 0 0 0 87 6 70
2011 EN-05 18 59 8 4 8 2 0 79 13 49
2011 EN-06 19 69 6 6 0 0 0 88 6 16
2008 EN 18 59 12 7 3 1 0 77 10 242
2008 EN-02 17 60 13 6 2 2 0 79 9 48
2008 EN-03 17 60 15 7 2 0 0 77 8 60
2008 EN-04 17 61 13 6 4 0 0 78 10 72
2008 EN-05 19 55 14 10 0 2 0 76 10 42
2008 EN-06 31 38 0 15 15 0 0 69 31 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 9 19 25 7 2 34 4 45 14 259
2017 EN-02 2 16 16 11 2 45 7 38 27 55
2017 EN-03 11 18 25 8 4 33 3 44 17 80
2017 EN-04 12 17 27 5 0 37 3 47 8 60
2017 EN-05 9 24 31 10 0 26 0 45 13 42
2014 EN 5 17 28 7 1 35 7 38 14 268
2014 EN-02 0 18 22 7 0 44 9 38 14 45
2014 EN-03 7 18 26 7 1 34 6 42 13 87
2014 EN-04 0 17 33 7 3 36 4 29 17 70
2014 EN-05 15 15 24 11 0 28 7 47 17 46
2014 EN-06 0 17 42 0 0 25 17 29 0 12
2011 EN 7 18 28 8 4 31 5 39 18 293
2011 EN-02 4 21 19 8 4 36 9 45 21 53
2011 EN-03 10 12 33 7 5 29 4 32 19 94
2011 EN-04 8 23 27 10 1 27 4 45 16 71
2011 EN-05 2 29 27 6 6 31 0 44 18 49
2011 EN-06 13 6 38 0 0 38 6 33 0 16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 35 13 2 1 11 0 83 3 259
2017 EN-02 35 40 5 0 0 18 2 93 0 55
2017 EN-03 43 34 13 3 1 8 0 82 4 80
2017 EN-04 35 33 15 3 2 12 0 77 6 60
2017 EN-05 36 36 21 0 0 7 0 77 0 42
2014 EN 35 40 12 3 1 9 1 83 4 267
2014 EN-02 33 38 11 2 0 16 0 84 3 45
2014 EN-03 35 50 10 2 0 2 0 87 2 86
2014 EN-04 29 44 14 3 3 7 0 78 6 70
2014 EN-05 43 26 13 2 0 15 0 82 3 46
2014 EN-06 25 33 17 8 0 8 8 70 10 12
2011 EN 30 38 14 5 1 11 1 77 7 292
2011 EN-02 30 45 9 2 2 11 0 85 4 53
2011 EN-03 31 34 20 2 2 10 0 73 5 93
2011 EN-04 27 41 14 6 1 11 0 76 8 71
2011 EN-05 29 41 12 6 0 12 0 79 7 49
2011 EN-06 38 19 6 25 0 6 6 64 29 16
2008 EN 23 47 12 4 2 12 0 79 7 242
2008 EN-02 33 48 4 4 0 10 0 91 5 48
2008 EN-03 22 45 15 5 0 12 2 77 6 60
2008 EN-04 13 51 15 4 1 15 0 75 7 72
2008 EN-05 31 43 12 2 2 10 0 82 5 42
2008 EN-06 15 38 23 8 8 8 0 58 17 13

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 35 16 1 1 14 1 79 2 258
2017 EN-02 29 33 9 0 2 22 5 85 3 55
2017 EN-03 34 41 11 3 1 10 0 83 4 79
2017 EN-04 27 35 23 2 0 13 0 71 2 60
2017 EN-05 36 26 24 0 0 14 0 72 0 42
2014 EN 28 35 15 6 2 14 1 74 9 268
2014 EN-02 27 38 9 7 0 20 0 81 8 45
2014 EN-03 26 41 15 5 1 11 0 77 6 87
2014 EN-04 23 31 16 9 4 17 0 65 16 70
2014 EN-05 35 30 15 4 2 13 0 75 8 46
2014 EN-06 17 33 25 8 0 8 8 60 10 12
2011 EN 24 35 17 5 2 17 0 71 9 293
2011 EN-02 23 49 9 2 0 17 0 86 2 53
2011 EN-03 24 28 24 2 3 18 0 64 6 94
2011 EN-04 18 38 14 8 3 18 0 69 14 71
2011 EN-05 27 39 14 6 2 12 0 74 9 49
2011 EN-06 25 19 19 19 0 19 0 54 23 16
2008 EN 27 35 17 8 3 8 2 69 12 241
2008 EN-02 42 44 4 6 0 4 0 89 7 48
2008 EN-03 25 38 22 3 3 7 2 69 7 60
2008 EN-04 22 36 18 8 6 8 1 65 15 72
2008 EN-05 20 22 27 10 2 15 5 52 15 41
2008 EN-06 38 15 8 31 0 8 0 58 33 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 60 24 8 3 4 0 0 84 8 258
2017 EN-02 64 20 9 2 4 0 2 85 6 55
2017 EN-03 63 20 9 5 4 0 0 83 9 80
2017 EN-04 53 27 8 3 8 0 0 80 12 60
2017 EN-05 46 44 2 5 2 0 0 90 7 41

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 27 10 2 4 0 0 85 5 259
2017 EN-02 57 29 9 2 4 0 0 86 5 55
2017 EN-03 58 26 11 1 3 1 0 85 4 80
2017 EN-04 58 23 7 3 8 0 0 82 12 60
2017 EN-05 48 33 17 0 2 0 0 81 2 42

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 47 16 7 3 5 0 73 10 259
2017 EN-02 14 53 14 11 4 4 0 70 15 55
2017 EN-03 24 45 13 5 5 9 0 75 11 80
2017 EN-04 13 50 25 5 2 5 0 67 7 60
2017 EN-05 36 38 17 10 0 0 0 74 10 42

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 45 17 10 4 3 0 68 15 259
2017 EN-02 16 51 18 4 6 5 0 71 10 55
2017 EN-03 26 39 15 11 5 4 0 68 17 80
2017 EN-04 18 45 15 18 3 0 0 63 22 60
2017 EN-05 17 36 29 12 5 2 0 54 17 42

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 27 20 13 12 0 0 55 25 259
2017 EN-02 24 20 22 24 11 0 0 43 34 55
2017 EN-03 24 26 20 15 15 0 0 50 30 80
2017 EN-04 28 35 20 7 10 0 0 63 17 60
2017 EN-05 36 36 17 7 5 0 0 71 12 42

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 28 28 14 8 0 0 49 23 258
2017 EN-02 27 29 34 7 2 0 0 57 9 55
2017 EN-03 19 33 31 9 9 0 0 51 18 80
2017 EN-04 10 33 27 22 7 0 2 44 29 60
2017 EN-05 17 17 22 24 19 0 0 34 44 41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 33 25 14 4 0 1 57 18 257
2017 EN-02 22 42 27 9 0 0 0 64 9 55
2017 EN-03 25 38 15 15 4 0 3 65 19 79
2017 EN-04 18 35 33 10 2 0 2 54 12 60
2017 EN-05 15 20 24 27 15 0 0 34 41 41

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 25 27 20 10 0 2 42 30 259
2017 EN-02 13 24 34 22 6 0 2 37 28 55
2017 EN-03 16 26 28 14 13 0 4 44 27 80
2017 EN-04 12 28 23 25 10 0 2 41 36 60
2017 EN-05 17 21 26 29 7 0 0 38 36 42

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 26 14 10 2 0 7 72 13 257
2017 EN-02 46 24 13 4 0 0 13 81 4 54
2017 EN-03 45 31 10 6 3 0 5 80 9 80
2017 EN-04 35 28 17 12 2 2 5 68 14 60
2017 EN-05 27 22 17 22 5 0 7 53 29 41

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 34 29 21 8 7 0 0 63 15 259
2017 EN-02 33 33 14 13 8 0 0 65 20 55
2017 EN-03 36 30 18 11 5 0 0 66 16 80
2017 EN-04 35 27 27 3 8 0 0 62 12 60
2017 EN-05 26 24 31 7 12 0 0 50 19 42

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 32 29 8 3 0 1 60 11 259
2017 EN-02 24 33 33 7 0 0 4 59 8 55
2017 EN-03 20 39 25 11 4 0 1 59 15 80
2017 EN-04 28 30 32 7 3 0 0 58 10 60
2017 EN-05 26 33 29 5 7 0 0 60 12 42

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 31 25 10 7 0 0 57 17 259
2017 EN-02 20 36 24 13 8 0 0 56 20 55
2017 EN-03 25 35 26 6 6 0 1 61 13 80
2017 EN-04 25 33 22 8 12 0 0 58 20 60
2017 EN-05 26 21 29 17 7 0 0 48 24 42

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 34 21 11 7 0 2 60 18 259
2017 EN-02 18 35 16 20 7 0 4 55 28 55
2017 EN-03 25 36 18 8 11 0 3 63 19 80
2017 EN-04 20 33 32 7 7 0 2 54 14 60
2017 EN-05 29 31 19 17 5 0 0 60 21 42

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 36 21 10 5 0 0 64 16 258
2017 EN-02 31 38 16 9 2 2 2 72 11 55
2017 EN-03 30 35 24 5 5 0 0 66 10 79
2017 EN-04 22 43 22 5 8 0 0 65 13 60
2017 EN-05 19 31 21 21 7 0 0 50 29 42

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 69 16 9 3 2 0 1 86 5 259
2017 EN-02 65 15 14 4 2 0 0 80 5 55
2017 EN-03 65 13 13 4 5 0 1 78 9 80
2017 EN-04 70 18 8 2 0 0 2 90 2 60
2017 EN-05 69 26 0 5 0 0 0 95 5 42

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 79 11 3 3 2 0 2 92 6 259
2017 EN-02 82 11 2 2 0 0 4 96 2 55
2017 EN-03 78 6 4 5 5 0 3 86 10 80
2017 EN-04 80 13 0 3 2 0 2 95 5 60
2017 EN-05 71 19 5 2 2 0 0 90 5 42

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 29 8 3 1 0 1 87 5 259
2017 EN-02 67 22 5 4 0 0 2 91 4 55
2017 EN-03 55 30 8 4 1 0 3 87 5 80
2017 EN-04 55 32 8 2 3 0 0 87 5 60
2017 EN-05 48 31 14 7 0 0 0 79 7 42

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 63 21 7 5 2 0 2 85 7 259
2017 EN-02 64 22 9 4 0 0 2 87 4 55
2017 EN-03 58 20 10 6 4 0 3 79 10 80
2017 EN-04 65 20 3 7 5 0 0 85 12 60
2017 EN-05 64 21 7 5 0 0 2 88 5 42

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 53 19 6 1 2 0 20 89 3 258
2017 EN-02 58 4 2 0 0 0 37 97 0 54
2017 EN-03 59 13 4 1 1 0 23 92 3 80
2017 EN-04 48 25 5 2 3 0 17 88 6 60
2017 EN-05 41 36 17 0 2 0 5 80 3 42

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 71 18 5 1 0 0 4 94 2 259
2017 EN-02 76 11 2 0 0 0 11 98 0 55
2017 EN-03 74 11 6 4 1 0 4 88 5 80
2017 EN-04 68 27 2 0 0 0 3 98 0 60
2017 EN-05 62 31 7 0 0 0 0 93 0 42

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 68 12 9 2 6 0 3 82 8 259
2017 EN-02 51 13 14 7 11 0 4 66 19 55
2017 EN-03 61 15 10 1 10 0 3 78 12 80
2017 EN-04 82 7 7 0 2 0 3 91 2 60
2017 EN-05 79 14 5 0 0 0 2 95 0 42

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 57 27 9 3 0 1 3 88 3 258
2017 EN-02 44 36 7 9 2 0 2 82 11 55
2017 EN-03 56 26 13 1 0 1 3 86 1 80
2017 EN-04 59 29 8 2 0 0 2 90 2 59
2017 EN-05 67 21 7 0 0 2 2 92 0 42

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 34 38 12 2 0 0 47 14 259
2017 EN-02 16 31 47 5 0 0 0 47 5 55
2017 EN-03 11 35 38 11 4 1 0 47 15 80
2017 EN-04 8 40 35 17 0 0 0 48 17 60
2017 EN-05 12 29 31 21 7 0 0 41 29 42

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 14 35 28 17 0 0 45 20 258
2017 EN-02 6 13 21 39 22 0 0 61 18 54
2017 EN-03 6 10 43 25 15 1 0 41 16 80
2017 EN-04 5 13 40 27 15 0 0 42 18 60
2017 EN-05 7 24 40 21 7 0 0 29 31 42
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 34 21 23 11 6 4 1 36 64 259
2017 EN-02 27 24 28 7 7 7 0 29 71 55
2017 EN-03 34 19 20 15 8 4 1 36 64 80
2017 EN-04 35 30 17 13 2 3 0 36 64 60
2017 EN-05 43 17 26 10 2 2 0 44 56 42

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EN 14 156
2017 EN-02 12 36
2017 EN-03 10 49
2017 EN-04 11 36
2017 EN-05 17 23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 39 156
2017 EN-02 48 36
2017 EN-03 29 49
2017 EN-04 30 36
2017 EN-05 52 23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 20 156
2017 EN-02 19 36
2017 EN-03 16 49
2017 EN-04 22 36
2017 EN-05 22 23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EN 24 156
2017 EN-02 6 36
2017 EN-03 20 49
2017 EN-04 25 36
2017 EN-05 52 23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EN 10 156
2017 EN-02 17 36
2017 EN-03 10 49
2017 EN-04 6 36
2017 EN-05 4 23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EN 45 156
2017 EN-02 47 36
2017 EN-03 53 49
2017 EN-04 47 36
2017 EN-05 22 23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EN 3 53 21 7 4 12 156
2017 EN-02 0 55 28 8 6 3 36
2017 EN-03 4 56 19 2 4 15 48
2017 EN-04 5 51 14 11 5 14 37
2017 EN-05 4 48 26 13 4 4 23

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 26 18 17 18 3 10 39 40 157
2017 EN-02 14 34 19 11 14 3 6 52 27 36
2017 EN-03 6 22 20 12 24 0 14 33 43 49
2017 EN-04 3 24 14 27 16 8 8 32 52 37
2017 EN-05 9 9 22 22 17 4 17 22 50 23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 1 10 17 19 44 3 6 12 69 157
2017 EN-02 0 9 22 25 41 0 3 9 68 36
2017 EN-03 2 12 14 14 49 0 8 16 69 49
2017 EN-04 0 5 16 30 35 8 5 6 75 37
2017 EN-05 0 9 26 9 44 4 9 10 60 23
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