2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 35 43 13 6 2 0 0 78 9 246
2017 EG-02 26 54 21 0 0 0 0 79 0 20
2017 EG-03 36 45 15 4 0 0 0 81 4 67
2017 EG-04 40 45 6 6 3 0 0 85 9 65
2017 EG-05 33 39 14 11 4 0 0 72 14 57
2017 EG-06 35 39 22 4 0 0 0 74 4 23
2014 EG 23 51 13 11 2 0 0 74 13 287
2014 EG-02 22 78 0 0 0 0 0 100 0 14
2014 EG-03 24 42 16 13 4 0 0 66 18 67
2014 EG-04 19 59 7 11 4 0 0 78 15 68
2014 EG-05 23 51 16 9 1 0 0 74 10 91
2014 EG-06 28 53 6 13 0 0 0 81 13 32
2011 EG 30 46 11 7 6 0 0 76 12 317
2011 EG-02 18 76 6 0 0 0 0 94 0 17
2011 EG-03 25 45 20 4 6 0 0 70 10 69
2011 EG-04 34 42 8 11 5 0 0 76 16 83
2011 EG-05 24 52 10 7 6 0 0 77 13 98
2011 EG-06 50 31 6 3 11 0 0 81 14 36
2008 EG 34 41 13 9 3 0 0 75 12 358
2008 EG-02 30 53 17 0 0 0 0 83 0 30
2008 EG-03 42 34 14 8 3 0 0 75 10 77
2008 EG-04 37 37 12 12 3 0 0 74 14 78
2008 EG-05 24 47 16 12 1 0 0 72 13 116
2008 EG-06 42 33 9 9 7 0 0 74 16 43

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 28 37 15 12 8 1 0 65 20 245
2017 EG-02 45 21 15 9 10 0 0 65 19 20
2017 EG-03 18 50 12 14 5 2 0 69 18 66
2017 EG-04 38 29 12 9 9 2 0 69 19 65
2017 EG-05 26 39 14 12 9 0 0 65 21 57
2017 EG-06 26 30 26 9 9 0 0 57 17 23

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 54 35 8 2 0 0 0 89 3 246
2017 EG-02 50 45 5 0 0 0 0 95 0 20
2017 EG-03 48 40 10 1 0 0 0 88 1 67
2017 EG-04 60 29 9 0 2 0 0 89 2 65
2017 EG-05 47 40 7 5 0 0 0 88 5 57
2017 EG-06 70 22 9 0 0 0 0 91 0 23
2014 EG 53 32 10 3 1 0 0 85 4 287
2014 EG-02 79 21 0 0 0 0 0 100 0 14
2014 EG-03 40 33 19 4 3 0 0 73 7 67
2014 EG-04 59 31 6 1 3 0 0 90 4 68
2014 EG-05 48 37 11 2 0 0 1 87 2 91
2014 EG-06 75 19 6 0 0 0 0 94 0 32
2011 EG 56 32 9 3 0 0 0 89 3 317
2011 EG-02 35 59 6 0 0 0 0 94 0 17
2011 EG-03 54 36 6 4 0 0 0 90 4 69
2011 EG-04 66 22 11 1 0 0 0 88 1 83
2011 EG-05 48 37 10 4 0 1 0 86 4 98
2011 EG-06 64 28 6 0 3 0 0 92 3 36

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 40 44 10 3 2 0 0 84 5 246
2017 EG-02 45 45 10 0 0 0 0 90 0 20
2017 EG-03 36 48 12 4 0 0 0 84 4 67
2017 EG-04 48 38 6 3 3 2 0 87 6 65
2017 EG-05 37 46 11 5 2 0 0 82 7 57
2017 EG-06 43 43 13 0 0 0 0 87 0 23
2014 EG 35 43 14 6 2 1 0 78 8 288
2014 EG-02 58 28 14 0 0 0 0 86 0 14
2014 EG-03 21 48 19 7 3 1 0 70 11 67
2014 EG-04 45 37 12 4 3 0 0 81 7 69
2014 EG-05 32 48 11 8 1 0 0 80 9 91
2014 EG-06 50 31 16 3 0 0 0 81 3 32
2011 EG 38 45 8 5 3 0 0 84 8 317
2011 EG-02 29 59 6 6 0 0 0 88 6 17
2011 EG-03 35 52 12 1 0 0 0 87 1 69
2011 EG-04 42 39 6 8 5 0 0 81 13 83
2011 EG-05 37 45 9 4 5 0 0 82 9 98
2011 EG-06 44 42 3 6 6 0 0 86 11 36
2008 EG 40 46 8 5 1 0 0 86 6 359
2008 EG-02 35 52 10 0 0 3 0 90 0 31
2008 EG-03 42 45 6 6 0 0 0 87 6 77
2008 EG-04 44 41 9 4 3 0 0 85 6 78
2008 EG-05 33 54 7 5 1 0 0 87 6 116
2008 EG-06 47 37 9 5 2 0 0 84 7 43

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 31 32 14 13 7 2 0 64 21 246
2017 EG-02 40 29 15 5 10 0 0 69 15 20
2017 EG-03 37 28 13 6 6 7 1 72 13 67
2017 EG-04 32 32 17 14 5 0 0 65 18 65
2017 EG-05 30 28 16 17 9 0 0 58 26 57
2017 EG-06 22 43 4 26 4 0 0 65 30 23
2014 EG 18 35 21 18 8 1 0 53 26 288
2014 EG-02 36 42 0 14 7 0 0 78 22 14
2014 EG-03 15 31 24 16 10 3 0 48 28 67
2014 EG-04 20 35 22 14 9 0 0 55 23 69
2014 EG-05 14 37 19 23 7 0 0 52 30 91
2014 EG-06 22 25 31 16 6 0 0 47 22 32
2011 EG 20 40 19 11 7 2 0 62 19 315
2011 EG-02 6 71 6 12 6 0 0 76 18 17
2011 EG-03 18 37 24 15 6 1 0 55 21 68
2011 EG-04 20 48 12 12 7 1 0 68 20 82
2011 EG-05 17 34 26 12 7 4 0 53 20 98
2011 EG-06 31 39 17 6 8 0 0 69 14 36

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 35 20 11 4 0 0 64 15 246
2017 EG-02 35 30 24 10 0 0 0 65 10 20
2017 EG-03 36 33 22 6 3 0 0 69 9 67
2017 EG-04 29 35 19 11 6 0 0 65 17 65
2017 EG-05 28 33 21 14 4 0 0 61 18 57
2017 EG-06 26 39 17 13 4 0 0 65 17 23
2014 EG 17 36 25 14 7 1 0 54 21 287
2014 EG-02 29 49 7 7 7 0 0 78 14 14
2014 EG-03 14 35 29 12 9 2 0 49 22 66
2014 EG-04 17 42 22 10 9 0 0 60 19 69
2014 EG-05 15 34 27 16 5 1 0 50 22 91
2014 EG-06 25 28 25 16 6 0 0 53 22 32
2011 EG 18 40 21 14 7 1 0 58 21 313
2011 EG-02 6 69 19 0 6 0 0 75 6 16
2011 EG-03 20 30 22 19 9 0 0 51 28 69
2011 EG-04 21 43 13 15 6 2 0 65 21 82
2011 EG-05 9 42 29 15 5 0 0 51 20 96
2011 EG-06 22 36 25 8 8 0 0 58 17 36
2008 EG 19 43 18 13 6 0 0 63 19 359
2008 EG-02 26 55 13 3 3 0 0 81 6 31
2008 EG-03 23 44 14 13 5 0 0 68 18 77
2008 EG-04 17 44 17 15 8 0 0 60 23 78
2008 EG-05 13 44 22 14 8 0 0 56 21 117
2008 EG-06 26 37 19 16 2 0 0 63 19 43

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 28 29 16 12 9 7 0 61 22 244
2017 EG-02 45 15 21 10 5 4 0 63 16 20
2017 EG-03 28 37 16 10 3 4 0 69 14 67
2017 EG-04 31 28 12 8 9 9 2 67 19 64
2017 EG-05 20 30 18 14 11 7 0 54 27 56
2017 EG-06 30 22 17 17 9 4 0 55 27 23
2014 EG 22 27 22 10 10 8 1 54 22 288
2014 EG-02 36 35 22 0 7 0 0 71 7 14
2014 EG-03 18 31 13 13 15 9 0 54 31 67
2014 EG-04 26 25 17 9 10 13 0 59 22 69
2014 EG-05 19 23 27 12 9 5 4 46 23 91
2014 EG-06 25 25 34 6 6 3 0 52 13 32
2011 EG 25 31 19 10 9 5 1 60 21 316
2011 EG-02 29 41 6 0 18 6 0 75 19 17
2011 EG-03 26 26 16 13 9 10 0 58 24 69
2011 EG-04 24 32 18 7 12 5 1 60 21 82
2011 EG-05 18 34 23 13 5 5 1 55 20 98
2011 EG-06 42 22 14 11 11 0 0 64 22 36
2008 EG 28 31 19 10 8 3 1 62 18 359
2008 EG-02 29 32 23 6 6 3 0 63 13 31
2008 EG-03 32 26 19 10 8 4 0 61 19 77
2008 EG-04 27 37 18 8 6 3 1 67 15 78
2008 EG-05 23 29 20 13 10 4 1 55 24 117
2008 EG-06 35 28 21 9 5 0 2 64 14 43
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 48 32 9 5 4 2 0 81 10 246
2017 EG-02 65 19 5 5 5 0 0 85 10 20
2017 EG-03 42 33 7 7 6 4 0 78 14 67
2017 EG-04 51 28 14 3 3 2 0 80 6 65
2017 EG-05 46 39 7 5 4 0 0 84 9 57
2017 EG-06 39 39 13 0 4 4 0 82 5 23
2014 EG 42 31 11 8 6 2 0 75 14 288
2014 EG-02 49 29 7 7 7 0 0 78 14 14
2014 EG-03 40 31 10 9 6 3 0 74 15 67
2014 EG-04 41 23 13 12 9 1 1 66 21 69
2014 EG-05 44 34 14 2 5 0 0 78 8 91
2014 EG-06 44 31 3 16 3 3 0 77 19 32
2011 EG 40 31 13 7 6 3 0 74 13 317
2011 EG-02 35 47 12 0 6 0 0 82 6 17
2011 EG-03 42 33 12 0 10 1 1 78 10 69
2011 EG-04 35 33 13 14 4 1 0 68 18 83
2011 EG-05 42 29 14 5 5 5 0 74 11 98
2011 EG-06 50 17 14 14 3 3 0 69 17 36
2008 EG 38 35 11 8 5 2 1 75 14 359
2008 EG-02 45 29 3 13 3 3 3 79 17 31
2008 EG-03 38 40 9 5 5 1 1 80 11 77
2008 EG-04 31 38 13 10 5 3 0 71 16 78
2008 EG-05 42 34 9 7 4 3 1 79 12 117
2008 EG-06 37 28 16 9 9 0 0 65 19 43

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 44 32 9 9 5 1 0 77 14 245
2017 EG-02 65 19 0 0 10 5 0 89 11 20
2017 EG-03 41 32 6 12 8 2 0 74 20 66
2017 EG-04 40 37 14 6 3 0 0 77 9 65
2017 EG-05 49 26 12 9 4 0 0 75 12 57
2017 EG-06 35 35 13 13 4 0 0 70 17 23
2014 EG 37 35 10 11 6 1 0 72 17 288
2014 EG-02 49 29 7 7 7 0 0 78 14 14
2014 EG-03 30 37 13 9 7 3 0 69 17 67
2014 EG-04 37 26 12 14 9 1 1 64 24 69
2014 EG-05 41 35 10 10 4 0 0 76 14 91
2014 EG-06 34 38 9 16 3 0 0 72 19 32
2011 EG 37 35 10 10 7 1 0 72 18 317
2011 EG-02 53 18 0 24 6 0 0 71 29 17
2011 EG-03 42 30 6 9 10 1 1 75 19 69
2011 EG-04 27 46 12 11 5 0 0 72 16 83
2011 EG-05 38 33 13 8 7 1 0 71 15 98
2011 EG-06 39 22 11 17 11 0 0 61 28 36
2008 EG 37 31 13 12 6 1 0 68 19 358
2008 EG-02 52 29 6 10 3 0 0 81 13 31
2008 EG-03 44 21 14 13 6 0 1 66 20 77
2008 EG-04 31 36 14 10 8 1 0 68 18 78
2008 EG-05 34 33 12 15 5 1 0 68 20 117
2008 EG-06 33 33 14 9 12 0 0 65 21 43

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 54 27 7 6 6 0 0 81 12 245
2017 EG-02 80 5 5 4 5 0 0 85 9 19
2017 EG-03 52 27 4 7 9 0 0 79 16 67
2017 EG-04 46 29 14 8 2 2 0 77 9 65
2017 EG-05 58 28 5 4 5 0 0 86 9 57
2017 EG-06 57 30 9 0 4 0 0 87 4 23
2014 EG 45 31 9 8 6 1 0 77 14 288
2014 EG-02 57 14 22 0 7 0 0 71 7 14
2014 EG-03 45 25 7 12 7 3 0 72 20 67
2014 EG-04 34 38 12 10 6 1 0 72 16 69
2014 EG-05 52 32 5 4 7 0 0 84 11 91
2014 EG-06 41 31 16 13 0 0 0 72 13 32

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 24 34 17 7 6 12 0 66 15 245
2017 EG-02 31 31 10 10 0 18 0 75 13 20
2017 EG-03 24 41 17 3 2 14 0 75 5 66
2017 EG-04 28 26 18 6 12 9 0 59 20 65
2017 EG-05 18 40 11 11 9 12 0 66 22 57
2017 EG-06 35 30 17 4 0 13 0 75 5 23
2014 EG 17 34 17 10 7 15 0 60 19 288
2014 EG-02 29 42 0 7 0 22 0 91 9 14
2014 EG-03 13 39 15 12 4 16 0 63 20 67
2014 EG-04 17 26 22 10 6 17 1 54 20 69
2014 EG-05 16 33 20 9 11 11 0 56 22 91
2014 EG-06 19 38 16 13 3 13 0 64 18 32
2011 EG 19 32 19 8 7 15 1 60 17 315
2011 EG-02 12 47 12 6 0 18 6 77 8 17
2011 EG-03 22 33 16 6 6 17 0 67 14 69
2011 EG-04 18 29 20 10 5 18 0 58 18 82
2011 EG-05 18 27 24 8 10 12 1 51 21 97
2011 EG-06 22 39 17 8 6 8 0 67 15 36

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 35 20 16 10 4 0 53 26 245
2017 EG-02 22 37 15 11 5 10 0 66 18 19
2017 EG-03 19 42 13 16 3 6 0 65 21 67
2017 EG-04 18 29 23 14 14 0 2 48 28 65
2017 EG-05 12 32 23 21 11 2 0 45 32 57
2017 EG-06 9 43 26 9 9 4 0 55 18 23
2014 EG 11 25 20 21 19 4 0 37 42 288
2014 EG-02 14 28 22 7 22 7 0 46 31 14
2014 EG-03 9 27 16 22 19 4 1 38 44 67
2014 EG-04 14 19 29 18 19 1 0 34 37 69
2014 EG-05 9 24 21 22 19 5 0 35 43 91
2014 EG-06 13 25 9 31 22 0 0 38 53 32
2011 EG 13 28 23 17 15 4 0 43 33 314
2011 EG-02 12 29 18 12 18 6 6 47 33 17
2011 EG-03 16 20 29 14 13 7 0 39 30 69
2011 EG-04 10 35 23 15 17 0 0 44 32 81
2011 EG-05 10 28 24 20 14 4 0 40 35 97
2011 EG-06 11 28 22 25 14 0 0 39 39 36
2008 EG 13 31 25 16 12 3 0 45 29 359
2008 EG-02 26 45 10 3 13 3 0 73 17 31
2008 EG-03 12 42 22 12 9 4 0 55 22 77
2008 EG-04 12 24 23 15 21 5 0 38 38 78
2008 EG-05 11 28 30 17 11 3 0 40 29 117
2008 EG-06 9 23 28 33 7 0 0 33 40 43

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 11 27 19 15 16 11 0 43 35 246
2017 EG-02 21 21 10 19 10 20 0 51 37 20
2017 EG-03 13 31 15 12 15 13 0 52 31 67
2017 EG-04 14 18 28 12 18 9 0 36 34 65
2017 EG-05 5 30 16 23 18 9 0 38 44 57
2017 EG-06 4 43 22 9 13 9 0 52 24 23
2014 EG 8 22 21 20 21 8 0 33 45 288
2014 EG-02 7 28 29 22 7 7 0 38 31 14
2014 EG-03 6 24 19 15 25 10 0 33 45 67
2014 EG-04 13 19 26 13 23 6 0 34 39 69
2014 EG-05 8 18 21 26 19 9 0 28 49 91
2014 EG-06 3 28 9 31 25 3 0 32 58 32
2011 EG 8 23 22 18 16 13 0 35 40 314
2011 EG-02 0 18 29 12 24 18 0 21 43 17
2011 EG-03 7 21 21 18 13 19 0 35 39 67
2011 EG-04 6 19 25 17 17 16 0 30 40 83
2011 EG-05 9 22 24 20 16 9 0 34 40 97
2011 EG-06 6 36 17 25 17 0 0 42 42 36
2008 EG 5 26 21 23 13 12 0 36 41 358
2008 EG-02 16 26 16 6 13 23 0 54 25 31
2008 EG-03 7 32 20 13 11 18 0 47 29 76
2008 EG-04 3 21 23 26 18 10 0 26 49 78
2008 EG-05 3 26 20 27 14 11 0 32 46 117
2008 EG-06 5 26 23 35 9 2 0 31 45 43

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 18 26 18 17 12 9 0 48 32 246
2017 EG-02 15 29 15 5 15 14 5 56 25 20
2017 EG-03 22 21 10 24 9 13 0 50 38 67
2017 EG-04 22 21 19 17 17 5 0 45 36 65
2017 EG-05 14 37 16 16 12 5 0 54 30 57
2017 EG-06 9 43 30 13 0 4 0 55 14 23
2014 EG 14 22 18 17 21 8 0 39 41 288
2014 EG-02 7 35 22 22 14 0 0 42 36 14
2014 EG-03 12 19 12 25 22 9 0 34 52 67
2014 EG-04 17 20 26 9 22 6 0 40 33 69
2014 EG-05 11 23 21 13 21 11 0 38 38 91
2014 EG-06 22 16 6 28 25 3 0 39 55 32
2011 EG 14 30 17 13 15 11 0 49 32 313
2011 EG-02 0 29 24 18 18 12 0 33 40 17
2011 EG-03 16 25 15 13 15 15 0 49 33 67
2011 EG-04 10 29 21 10 16 15 0 46 30 82
2011 EG-05 14 32 18 13 16 6 0 49 32 97
2011 EG-06 19 31 11 19 14 6 0 53 35 36
2008 EG 9 29 16 17 16 13 0 44 38 358
2008 EG-02 23 26 23 6 13 10 0 54 21 31
2008 EG-03 11 37 11 14 12 16 0 56 31 76
2008 EG-04 6 19 19 18 22 15 0 30 47 78
2008 EG-05 6 29 18 18 17 12 0 40 40 117
2008 EG-06 9 35 14 23 14 5 0 46 39 43

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 15 29 20 18 13 5 0 46 33 246
2017 EG-02 21 18 31 15 10 5 0 41 27 20
2017 EG-03 18 31 16 16 9 9 0 54 28 67
2017 EG-04 11 28 18 20 17 6 0 41 39 65
2017 EG-05 17 23 18 25 16 2 0 41 41 57
2017 EG-06 4 57 26 9 4 0 0 61 13 23
2014 EG 9 30 17 22 17 5 0 41 41 288
2014 EG-02 14 21 43 14 7 0 0 35 22 14
2014 EG-03 6 25 18 25 18 7 0 34 47 67
2014 EG-04 13 27 12 19 25 4 0 42 46 69
2014 EG-05 7 37 18 20 15 3 0 45 36 91
2014 EG-06 13 28 9 34 16 0 0 41 50 32
2011 EG 9 33 19 17 17 6 0 44 36 313
2011 EG-02 6 53 12 18 6 6 0 63 25 17
2011 EG-03 14 32 14 20 18 3 0 47 39 66
2011 EG-04 6 35 20 14 16 8 0 45 33 83
2011 EG-05 8 24 20 21 22 6 0 34 45 97
2011 EG-06 3 42 28 14 14 0 0 44 28 36
2008 EG 11 29 23 23 9 6 0 42 34 359
2008 EG-02 35 23 13 16 6 6 0 62 24 31
2008 EG-03 9 35 21 23 8 4 0 46 32 77
2008 EG-04 8 21 22 33 9 8 0 31 46 78
2008 EG-05 6 29 26 21 11 6 0 37 35 117
2008 EG-06 14 33 28 14 9 2 0 48 24 43
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 25 34 17 15 9 0 0 59 23 245
2017 EG-02 45 10 24 10 10 0 0 55 21 20
2017 EG-03 31 34 13 16 4 0 0 66 21 67
2017 EG-04 22 37 20 11 9 2 0 59 20 65
2017 EG-05 21 39 16 14 9 0 0 61 23 56
2017 EG-06 17 26 26 22 9 0 0 43 30 23
2014 EG 19 34 16 17 13 0 0 53 30 287
2014 EG-02 36 28 7 14 14 0 0 64 29 14
2014 EG-03 19 30 27 9 15 0 0 49 24 67
2014 EG-04 13 40 12 19 16 0 0 53 35 68
2014 EG-05 21 35 13 19 11 0 1 57 30 91
2014 EG-06 16 28 25 19 13 0 0 44 31 32
2011 EG 18 44 14 13 11 0 0 62 24 316
2011 EG-02 12 59 6 12 12 0 0 71 24 17
2011 EG-03 26 37 15 13 9 0 0 63 22 68
2011 EG-04 12 48 11 12 17 0 0 60 29 83
2011 EG-05 19 43 18 12 7 0 0 62 19 98
2011 EG-06 6 47 14 22 11 0 0 53 33 36

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 23 47 13 11 6 0 0 70 17 245
2017 EG-02 40 25 19 10 5 0 0 65 15 20
2017 EG-03 19 55 10 9 6 0 0 75 15 67
2017 EG-04 20 48 12 9 11 0 0 68 20 65
2017 EG-05 21 47 14 14 4 0 0 68 18 57
2017 EG-06 32 45 14 9 0 0 0 77 9 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 9 17 16 18 16 22 2 34 45 245
2017 EG-02 26 10 15 15 5 28 0 50 29 20
2017 EG-03 9 12 15 17 14 30 3 32 45 66
2017 EG-04 11 20 15 14 17 20 3 40 40 65
2017 EG-05 7 23 12 23 19 16 0 35 50 57
2017 EG-06 0 17 26 26 9 17 4 22 44 23
2014 EG 7 19 20 19 17 16 3 32 44 287
2014 EG-02 21 14 14 22 22 7 0 38 47 14
2014 EG-03 4 22 19 12 16 22 3 36 38 67
2014 EG-04 4 12 26 19 19 14 6 20 48 69
2014 EG-05 8 20 20 20 14 15 3 34 42 91
2014 EG-06 13 22 6 25 19 16 0 41 52 32

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 41 37 8 7 7 1 0 78 14 246
2017 EG-02 50 35 4 10 0 0 0 86 10 20
2017 EG-03 37 40 9 4 9 0 0 78 13 67
2017 EG-04 38 39 11 8 3 2 0 78 11 65
2017 EG-05 46 37 4 5 9 0 0 82 14 57
2017 EG-06 43 22 13 13 4 4 0 68 18 23
2014 EG 35 39 9 9 7 1 0 75 16 288
2014 EG-02 42 36 7 7 7 0 0 78 14 14
2014 EG-03 28 45 6 12 7 1 0 74 20 67
2014 EG-04 37 33 10 9 10 0 1 71 19 69
2014 EG-05 41 37 13 5 3 0 0 78 9 91
2014 EG-06 31 31 6 16 9 6 0 67 27 32
2011 EG 35 36 11 7 10 1 0 71 18 317
2011 EG-02 35 35 12 6 12 0 0 71 18 17
2011 EG-03 35 35 9 6 13 1 1 72 19 69
2011 EG-04 27 42 16 7 8 0 0 69 16 83
2011 EG-05 36 38 9 8 8 1 0 74 16 98
2011 EG-06 44 19 11 6 19 0 0 64 25 36
2008 EG 34 39 10 9 7 0 0 73 17 358
2008 EG-02 48 35 6 10 0 0 0 84 10 31
2008 EG-03 38 32 12 6 10 1 0 71 17 77
2008 EG-04 27 44 12 10 8 0 0 71 18 78
2008 EG-05 34 38 10 12 5 0 0 72 17 116
2008 EG-06 35 35 9 7 14 0 0 70 21 43

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 14 21 24 17 7 3 14 42 29 29
2017 EG-05 10 40 20 10 0 0 20 63 13 10
2017 EG-06 18 18 18 18 0 9 18 50 25 11
2014 EG 17 26 13 4 13 13 13 59 24 23

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 29 33 16 12 7 2 1 63 20 246
2017 EG-02 35 24 21 5 10 0 5 62 16 20
2017 EG-03 28 37 16 4 10 3 0 68 15 67
2017 EG-04 32 31 9 15 9 0 3 65 25 65
2017 EG-05 25 37 21 16 2 0 0 61 18 57
2017 EG-06 30 35 13 13 4 4 0 68 18 23
2014 EG 26 39 11 12 7 3 3 68 20 288
2014 EG-02 49 22 7 14 7 0 0 71 22 14
2014 EG-03 24 34 10 10 12 4 4 64 25 67
2014 EG-04 22 39 14 14 4 3 3 65 20 69
2014 EG-05 27 42 13 10 5 0 2 71 16 91
2014 EG-06 28 41 6 13 9 3 0 71 23 32
2011 EG 30 32 15 12 7 3 2 66 19 317
2011 EG-02 24 41 18 0 12 0 6 69 13 17
2011 EG-03 38 30 13 9 6 4 0 71 15 69
2011 EG-04 20 42 16 13 6 1 1 64 20 83
2011 EG-05 31 26 18 12 6 5 2 60 20 98
2011 EG-06 28 36 6 17 11 3 0 66 29 36
2008 EG 28 39 12 11 5 2 3 70 17 358
2008 EG-02 29 42 13 6 3 3 3 76 10 31
2008 EG-03 29 35 18 5 8 4 1 67 14 77
2008 EG-04 28 44 8 12 5 1 3 75 17 78
2008 EG-05 25 42 10 13 5 2 3 70 19 116
2008 EG-06 26 30 16 21 2 0 5 59 24 43

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 22 31 13 12 9 11 2 61 24 245
2017 EG-02 30 36 10 5 15 4 0 68 21 20
2017 EG-03 21 30 15 12 9 11 2 59 24 66
2017 EG-04 29 20 12 11 14 11 3 57 29 65
2017 EG-05 16 44 9 12 4 14 2 71 19 57
2017 EG-06 22 35 17 9 9 9 0 62 19 23
2014 EG 23 30 14 8 10 11 3 62 21 288
2014 EG-02 28 29 14 0 22 7 0 61 23 14
2014 EG-03 24 31 10 4 13 12 4 66 21 67
2014 EG-04 22 25 17 13 12 10 1 53 28 69
2014 EG-05 21 34 15 9 5 12 3 65 17 91
2014 EG-06 28 25 16 9 9 9 3 61 21 32
2011 EG 29 25 14 9 8 12 3 63 20 316
2011 EG-02 18 41 0 12 6 18 6 77 23 17
2011 EG-03 29 23 14 10 7 14 1 62 21 69
2011 EG-04 28 30 11 8 7 11 5 69 19 83
2011 EG-05 25 22 22 8 8 12 3 55 20 97
2011 EG-06 33 28 8 14 11 6 0 65 26 36
2008 EG 29 30 15 11 5 9 2 65 19 358
2008 EG-02 39 16 6 16 3 19 0 68 24 31
2008 EG-03 25 32 14 9 5 13 1 67 17 77
2008 EG-04 27 31 14 8 10 9 1 64 20 78
2008 EG-05 25 34 16 13 4 6 2 64 19 116
2008 EG-06 33 23 21 16 2 0 5 59 20 43

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 29 42 12 9 7 0 0 72 16 245
2017 EG-02 35 30 19 15 0 0 0 65 15 20
2017 EG-03 32 45 9 9 5 0 0 77 14 66
2017 EG-04 34 37 9 9 9 0 2 72 19 65
2017 EG-05 23 53 14 5 5 0 0 75 10 57
2017 EG-06 26 35 13 13 13 0 0 61 26 23
2014 EG 25 42 15 13 4 1 0 68 18 287
2014 EG-02 43 35 14 7 0 0 0 78 7 14
2014 EG-03 27 27 22 16 6 1 0 55 23 67
2014 EG-04 26 48 7 13 6 0 0 74 19 69
2014 EG-05 24 45 16 12 2 0 0 69 14 91
2014 EG-06 16 48 6 19 6 3 0 67 27 31
2011 EG 23 46 13 14 4 0 1 70 18 317
2011 EG-02 29 41 6 12 6 0 6 75 19 17
2011 EG-03 25 45 7 19 4 0 0 70 23 69
2011 EG-04 22 49 12 14 2 0 0 71 17 83
2011 EG-05 21 44 18 11 4 0 1 66 15 98
2011 EG-06 22 44 14 11 8 0 0 67 19 36
2008 EG 23 45 15 13 4 0 0 68 18 358
2008 EG-02 32 45 6 16 0 0 0 77 16 31
2008 EG-03 29 40 13 9 9 0 0 69 18 77
2008 EG-04 21 48 14 14 3 0 0 69 17 77
2008 EG-05 22 44 16 15 3 0 0 66 18 117
2008 EG-06 14 53 12 12 9 0 0 67 21 43

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 42 41 9 6 2 0 0 84 8 246
2017 EG-02 26 64 10 0 0 0 0 90 0 20
2017 EG-03 40 42 9 6 3 0 0 82 9 67
2017 EG-04 48 35 11 5 2 0 0 83 6 65
2017 EG-05 40 42 7 9 2 0 0 82 11 57
2017 EG-06 52 39 4 4 0 0 0 91 4 23
2014 EG 34 47 10 6 2 0 0 82 8 288
2014 EG-02 35 51 14 0 0 0 0 86 0 14
2014 EG-03 25 51 12 7 4 0 0 76 12 67
2014 EG-04 36 48 10 4 1 0 0 84 6 69
2014 EG-05 36 44 10 9 1 0 0 80 10 91
2014 EG-06 41 50 3 3 3 0 0 91 6 32
2011 EG 40 43 9 5 2 0 0 83 8 317
2011 EG-02 29 59 6 6 0 0 0 88 6 17
2011 EG-03 33 49 12 4 1 0 0 83 6 69
2011 EG-04 41 42 6 10 1 0 0 83 11 83
2011 EG-05 39 43 10 4 4 0 0 82 8 98
2011 EG-06 50 33 11 3 3 0 0 83 6 36
2008 EG 37 43 11 7 2 0 0 80 9 360
2008 EG-02 32 42 23 3 0 0 0 74 3 31
2008 EG-03 34 49 10 3 4 0 0 83 6 77
2008 EG-04 37 46 8 8 1 0 0 83 9 78
2008 EG-05 39 41 10 9 1 0 0 80 9 117
2008 EG-06 40 37 9 12 2 0 0 77 14 43

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 48 40 5 6 1 0 0 87 7 244
2017 EG-02 50 40 5 5 0 0 0 90 5 20
2017 EG-03 47 41 3 6 3 0 0 88 9 66
2017 EG-04 55 32 8 5 0 0 0 88 5 65
2017 EG-05 30 54 7 9 0 0 0 84 9 56
2017 EG-06 61 30 4 4 0 0 0 91 4 23
2014 EG 39 47 4 6 4 0 0 86 10 287
2014 EG-02 28 65 0 7 0 0 0 93 7 14
2014 EG-03 30 52 1 7 9 0 0 82 16 67
2014 EG-04 42 50 3 1 4 0 0 91 6 69
2014 EG-05 40 43 8 7 2 0 0 83 9 90
2014 EG-06 53 31 3 9 3 0 0 84 13 32
2011 EG 46 41 8 4 1 0 0 86 6 316
2011 EG-02 29 65 0 6 0 0 0 94 6 17
2011 EG-03 44 37 12 7 0 0 0 81 7 68
2011 EG-04 49 41 5 4 1 0 0 90 5 83
2011 EG-05 42 43 10 3 2 0 0 85 5 98
2011 EG-06 58 31 6 3 3 0 0 89 6 36
2008 EG 37 48 8 5 2 0 0 85 7 358
2008 EG-02 32 48 10 10 0 0 0 81 10 31
2008 EG-03 35 47 10 6 1 0 0 82 8 77
2008 EG-04 40 49 5 3 3 0 0 90 5 77
2008 EG-05 36 49 9 3 3 0 0 85 6 117
2008 EG-06 44 42 7 7 0 0 0 86 7 43

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 27 14 20 20 3 0 45 40 245
2017 EG-02 40 15 10 14 15 0 5 59 31 20
2017 EG-03 13 34 13 24 12 3 0 49 37 67
2017 EG-04 17 20 14 23 25 2 0 38 49 65
2017 EG-05 14 36 14 11 20 5 0 53 32 56
2017 EG-06 9 22 22 17 26 4 0 32 45 23
2014 EG 9 27 17 20 21 5 0 38 44 288
2014 EG-02 22 42 7 14 14 0 0 64 29 14
2014 EG-03 10 30 10 19 22 6 1 44 45 67
2014 EG-04 7 19 17 26 23 7 0 28 53 69
2014 EG-05 9 29 24 16 20 2 0 38 37 91
2014 EG-06 3 28 19 22 25 3 0 32 48 32
2011 EG 11 30 21 18 18 2 0 42 36 317
2011 EG-02 12 29 18 12 24 0 6 44 38 17
2011 EG-03 14 36 10 19 19 1 0 51 38 69
2011 EG-04 13 33 22 16 14 2 0 47 31 83
2011 EG-05 7 23 29 20 18 2 0 31 40 98
2011 EG-06 6 36 19 14 25 0 0 42 39 36
2008 EG 13 29 18 20 18 2 1 42 39 357
2008 EG-02 29 26 10 16 13 3 3 59 31 31
2008 EG-03 12 31 23 18 14 1 0 43 33 77
2008 EG-04 12 27 17 17 23 3 1 41 42 77
2008 EG-05 12 25 18 26 18 1 0 37 44 116
2008 EG-06 7 35 16 19 23 0 0 42 42 43

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 8 14 12 21 39 5 2 23 64 245
2017 EG-02 15 15 5 14 35 9 5 36 58 20
2017 EG-03 7 9 19 25 28 10 0 18 60 67
2017 EG-04 8 20 9 15 42 5 2 30 61 65
2017 EG-05 7 16 9 21 45 0 2 24 67 56
2017 EG-06 9 4 9 35 43 0 0 13 78 23
2014 EG 3 10 12 23 48 3 2 14 74 288
2014 EG-02 7 14 6 36 36 0 0 22 72 14
2014 EG-03 0 13 13 18 48 6 1 15 71 67
2014 EG-04 1 10 10 27 47 4 0 12 77 69
2014 EG-05 5 9 12 21 49 1 2 15 73 91
2014 EG-06 3 6 13 19 59 0 0 9 78 32
2011 EG 6 9 17 28 38 2 1 15 68 317
2011 EG-02 0 18 12 29 35 6 0 19 69 17
2011 EG-03 7 13 16 26 38 0 0 20 64 69
2011 EG-04 10 7 14 33 35 1 0 17 68 83
2011 EG-05 2 8 17 28 40 3 2 11 71 98
2011 EG-06 0 6 19 22 53 0 0 6 75 36
2008 EG 6 16 13 22 41 2 1 22 65 358
2008 EG-02 10 32 0 29 23 6 0 45 55 31
2008 EG-03 4 20 17 21 34 3 1 25 58 76
2008 EG-04 10 17 10 23 38 0 1 27 62 78
2008 EG-05 3 9 14 21 53 0 1 12 74 117
2008 EG-06 5 14 12 21 44 2 2 20 68 43

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 29 44 10 10 6 0 0 73 16 246
2017 EG-02 35 36 14 0 15 0 0 71 15 20
2017 EG-03 28 39 13 12 6 0 1 68 18 67
2017 EG-04 29 43 11 12 5 0 0 72 17 65
2017 EG-05 25 56 5 12 2 0 0 81 14 57
2017 EG-06 39 48 4 4 4 0 0 87 9 23
2014 EG 22 45 13 13 7 0 0 68 20 288
2014 EG-02 29 42 7 14 7 0 0 71 22 14
2014 EG-03 6 60 12 15 7 0 0 66 22 67
2014 EG-04 22 43 16 13 6 0 0 65 19 69
2014 EG-05 29 43 14 8 7 0 0 71 14 91
2014 EG-06 28 38 6 25 3 0 0 66 28 32
2011 EG 27 44 15 8 6 0 1 72 14 316
2011 EG-02 12 47 29 6 6 0 0 59 12 17
2011 EG-03 28 41 20 4 6 0 1 69 10 69
2011 EG-04 25 41 18 8 7 0 0 66 16 83
2011 EG-05 27 49 8 8 6 0 1 77 15 97
2011 EG-06 36 44 8 11 0 0 0 81 11 36

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 39 37 11 9 4 0 0 76 13 246
2017 EG-02 45 25 19 0 10 0 0 71 10 20
2017 EG-03 40 34 13 6 4 1 0 76 11 67
2017 EG-04 38 40 9 11 2 0 0 78 12 65
2017 EG-05 40 39 9 12 0 0 0 79 12 57
2017 EG-06 39 35 13 13 0 0 0 74 13 23
2014 EG 31 40 11 11 6 1 0 71 17 288
2014 EG-02 58 21 7 14 0 0 0 78 14 14
2014 EG-03 18 52 12 9 7 1 0 71 17 67
2014 EG-04 29 38 12 13 9 0 0 67 22 69
2014 EG-05 34 40 12 9 5 0 0 74 14 91
2014 EG-06 38 34 16 9 3 0 0 72 13 32

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 31 38 15 11 3 1 1 70 14 246
2017 EG-02 45 25 14 15 0 0 0 71 15 20
2017 EG-03 28 45 13 7 3 3 0 75 11 67
2017 EG-04 37 37 11 9 5 0 2 75 14 65
2017 EG-05 30 32 23 12 2 0 2 62 14 57
2017 EG-06 22 43 26 4 0 0 4 68 5 23
2014 EG 25 42 14 11 5 1 1 69 17 288
2014 EG-02 43 42 0 14 0 0 0 86 14 14
2014 EG-03 19 43 15 16 4 0 1 64 21 67
2014 EG-04 28 42 14 6 7 1 1 72 13 69
2014 EG-05 23 45 18 7 5 1 1 70 12 91
2014 EG-06 28 44 6 19 3 0 0 72 22 32
2011 EG 30 44 15 6 3 0 1 75 10 317
2011 EG-02 29 47 12 6 6 0 0 76 12 17
2011 EG-03 28 46 14 10 1 0 0 74 12 69
2011 EG-04 29 49 10 6 4 0 2 80 10 83
2011 EG-05 32 40 18 5 3 1 1 73 8 98
2011 EG-06 28 42 19 3 6 0 3 71 9 36

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 37 20 10 10 7 1 57 22 246
2017 EG-02 35 20 21 9 5 5 5 61 16 20
2017 EG-03 13 45 15 9 7 9 1 65 18 67
2017 EG-04 15 31 22 12 12 6 2 50 27 65
2017 EG-05 14 42 21 14 7 2 0 57 21 57
2017 EG-06 22 22 26 4 9 17 0 53 16 23

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 50 32 10 5 3 0 1 82 8 245
2017 EG-02 60 35 5 0 0 0 0 95 0 20
2017 EG-03 49 28 9 4 6 0 3 80 11 67
2017 EG-04 55 32 6 5 2 0 0 88 6 65
2017 EG-05 53 32 9 5 2 0 0 84 7 57
2017 EG-06 30 39 22 9 0 0 0 70 9 23
2014 EG 40 34 15 7 2 1 1 75 10 288
2014 EG-02 49 29 7 14 0 0 0 78 14 14
2014 EG-03 36 34 21 1 4 1 1 72 6 67
2014 EG-04 45 30 13 11 0 0 1 76 11 69
2014 EG-05 40 34 15 7 2 1 1 75 9 91
2014 EG-06 41 34 13 9 3 0 0 75 13 32
2011 EG 44 34 11 6 3 0 1 79 10 316
2011 EG-02 35 47 18 0 0 0 0 82 0 17
2011 EG-03 49 34 9 6 3 0 0 82 9 68
2011 EG-04 42 39 8 7 2 1 0 82 10 83
2011 EG-05 44 34 12 5 3 0 2 79 8 98
2011 EG-06 44 28 11 8 8 0 0 72 17 36

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 27 23 15 11 11 2 11 57 26 245
2017 EG-02 41 10 21 10 0 0 18 62 13 20
2017 EG-03 27 28 12 10 12 0 10 62 25 67
2017 EG-04 27 23 14 11 6 5 14 61 21 64
2017 EG-05 26 23 16 14 12 2 7 54 29 57
2017 EG-06 26 13 17 17 17 4 4 43 38 23
2014 EG 25 26 12 11 15 4 7 57 29 288
2014 EG-02 22 14 21 14 22 0 7 39 39 14
2014 EG-03 30 28 9 4 16 3 9 66 24 67
2014 EG-04 29 23 16 6 13 4 9 60 22 69
2014 EG-05 21 30 12 15 13 4 4 55 31 91
2014 EG-06 22 19 3 25 19 6 6 46 50 32
2011 EG 29 19 14 13 11 3 11 56 28 317
2011 EG-02 29 24 12 12 6 6 12 64 21 17
2011 EG-03 25 28 16 12 6 0 14 61 20 69
2011 EG-04 33 18 12 12 6 2 17 63 22 83
2011 EG-05 31 14 13 12 17 5 7 51 34 98
2011 EG-06 31 17 14 25 11 0 3 49 37 36
2008 EG 27 24 9 15 13 1 11 57 32 360
2008 EG-02 26 35 6 10 10 0 13 70 22 31
2008 EG-03 31 16 5 16 8 5 19 62 31 77
2008 EG-04 31 24 9 13 13 0 10 61 29 78
2008 EG-05 21 25 13 16 16 1 9 50 36 117
2008 EG-06 28 26 9 14 21 0 2 55 36 43

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 43 36 10 7 2 0 2 80 10 246
2017 EG-02 50 46 0 0 0 0 4 100 0 20
2017 EG-03 43 37 12 7 0 0 0 81 7 67
2017 EG-04 45 32 11 5 5 2 2 79 10 65
2017 EG-05 42 40 9 5 2 0 2 84 7 57
2017 EG-06 30 35 17 13 0 0 4 68 14 23
2014 EG 40 34 17 6 2 0 1 75 8 288
2014 EG-02 57 29 14 0 0 0 0 86 0 14
2014 EG-03 42 33 16 6 3 0 0 75 9 67
2014 EG-04 35 42 18 4 0 0 1 78 4 69
2014 EG-05 43 33 15 7 1 0 1 77 8 91
2014 EG-06 34 31 22 13 0 0 0 66 13 32
2011 EG 32 41 18 4 4 0 1 73 8 317
2011 EG-02 59 24 18 0 0 0 0 82 0 17
2011 EG-03 39 45 12 1 1 0 1 85 3 69
2011 EG-04 30 42 19 2 4 1 1 74 6 83
2011 EG-05 29 42 21 5 2 0 1 71 7 98
2011 EG-06 22 31 22 11 14 0 0 53 25 36
2008 EG 31 41 18 8 3 0 1 72 10 360
2008 EG-02 42 48 6 3 0 0 0 90 3 31
2008 EG-03 49 32 12 5 1 0 0 82 6 77
2008 EG-04 28 45 18 5 3 0 1 74 8 78
2008 EG-05 23 42 21 9 4 0 1 66 13 117
2008 EG-06 21 44 19 14 2 0 0 65 16 43

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 58 21 6 3 2 6 4 88 5 245
2017 EG-02 85 0 5 0 0 5 4 94 0 19
2017 EG-03 49 27 9 1 3 6 4 85 5 67
2017 EG-04 59 15 8 3 2 8 6 86 5 65
2017 EG-05 72 18 0 4 2 2 4 94 6 57
2017 EG-06 48 30 9 4 4 4 0 82 9 23
2014 EG 53 27 6 3 4 3 2 86 8 288
2014 EG-02 57 29 0 0 0 14 0 100 0 14
2014 EG-03 48 33 6 1 6 4 1 86 8 67
2014 EG-04 55 22 9 3 4 3 4 83 8 69
2014 EG-05 52 31 4 3 4 2 3 87 8 91
2014 EG-06 63 25 3 9 0 0 0 88 9 32
2011 EG 52 32 7 2 3 3 2 88 5 317
2011 EG-02 47 29 18 6 0 0 0 76 6 17
2011 EG-03 55 29 6 0 3 3 4 91 3 69
2011 EG-04 52 39 5 2 0 2 0 93 2 83
2011 EG-05 57 26 6 1 3 5 2 89 4 98
2011 EG-06 36 39 14 3 6 0 3 77 9 36

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EG 17 52 31 246
2017 EG-02 15 50 34 20
2017 EG-03 16 49 34 67
2017 EG-04 15 57 28 65
2017 EG-05 16 56 28 57
2017 EG-06 9 57 35 23
2014 EG 16 52 32 288
2014 EG-02 14 64 22 14
2014 EG-03 19 42 39 67
2014 EG-04 7 52 41 69
2014 EG-05 13 63 24 91
2014 EG-06 28 44 28 32
2011 EG 13 57 31 317
2011 EG-02 6 59 35 17
2011 EG-03 19 52 29 69
2011 EG-04 6 63 31 83
2011 EG-05 10 61 29 98
2011 EG-06 17 50 33 36

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EG 37 12 24 12 7 7 41
2017 EG-03 27 9 27 18 9 9 11
2017 EG-04 20 20 20 10 10 20 10
2014 EG 58 9 9 13 9999 11 45
2014 EG-03 23 23 8 23 9999 23 13
2014 EG-05 58 0 8 25 9999 8 12
2011 EG 45 8 25 20 9999 3 40
2011 EG-03 46 0 15 31 9999 8 13
2011 EG-05 50 10 30 10 9999 0 10
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 32 39 13 9 5 2 0 72 14 246
2017 EG-02 65 21 9 0 5 0 0 86 5 20
2017 EG-03 24 49 12 9 4 1 0 74 14 67
2017 EG-04 35 35 12 6 6 5 0 74 13 65
2017 EG-05 28 39 12 18 4 0 0 67 21 57
2017 EG-06 30 43 17 9 0 0 0 74 9 23
2014 EG 25 41 16 12 4 1 0 68 16 287
2014 EG-02 36 42 0 14 7 0 0 78 22 14
2014 EG-03 21 43 18 10 7 0 0 64 18 67
2014 EG-04 22 46 16 10 3 1 1 70 14 68
2014 EG-05 25 41 18 13 2 1 0 67 16 91
2014 EG-06 41 31 16 9 3 0 0 72 13 32
2011 EG 28 44 15 8 6 0 0 72 13 317
2011 EG-02 41 29 24 6 0 0 0 71 6 17
2011 EG-03 26 39 20 13 1 0 0 65 14 69
2011 EG-04 25 51 16 2 6 0 0 76 8 83
2011 EG-05 24 46 13 9 7 0 0 70 16 98
2011 EG-06 33 39 11 6 11 0 0 72 17 36
2008 EG 32 39 16 8 4 1 0 71 12 359
2008 EG-02 39 52 10 0 0 0 0 90 0 31
2008 EG-03 39 34 14 8 4 1 0 74 12 77
2008 EG-04 37 38 12 8 5 0 0 76 13 78
2008 EG-05 19 41 22 12 5 1 0 61 17 116
2008 EG-06 33 35 19 7 5 2 0 69 12 43

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 17 37 24 16 4 3 0 56 20 245
2017 EG-02 30 19 26 20 5 0 0 49 25 20
2017 EG-03 18 29 29 18 3 3 0 48 22 66
2017 EG-04 18 40 23 9 5 5 0 61 15 65
2017 EG-05 14 40 21 19 5 0 0 54 25 57
2017 EG-06 17 48 22 4 0 9 0 71 5 23
2014 EG 14 37 24 15 8 3 0 52 23 288
2014 EG-02 14 64 7 7 7 0 0 78 14 14
2014 EG-03 12 30 25 21 9 3 0 43 31 67
2014 EG-04 17 41 20 9 9 4 0 61 18 69
2014 EG-05 11 35 30 15 7 2 0 47 22 91
2014 EG-06 16 31 25 19 6 3 0 48 26 32
2011 EG 12 40 22 14 9 3 1 54 23 316
2011 EG-02 12 41 24 12 6 0 6 56 19 17
2011 EG-03 16 38 16 19 9 1 0 55 28 68
2011 EG-04 11 46 24 7 6 5 1 60 14 83
2011 EG-05 9 34 24 15 12 5 0 45 29 98
2011 EG-06 3 53 19 19 6 0 0 56 25 36

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 5 23 34 23 10 1 4 35 29 244
2017 EG-02 0 11 22 41 11 0 15 62 13 19
2017 EG-03 4 18 37 28 9 0 3 38 23 67
2017 EG-04 6 20 32 20 12 5 5 36 29 65
2017 EG-05 4 38 27 21 11 0 0 32 41 56
2017 EG-06 4 26 48 9 9 0 4 18 32 23
2014 EG 9 25 37 15 10 2 2 26 35 288
2014 EG-02 14 14 43 28 0 0 0 28 29 14
2014 EG-03 7 24 42 13 10 0 3 25 32 67
2014 EG-04 6 19 36 19 12 6 3 33 27 69
2014 EG-05 9 34 33 15 7 1 1 22 44 91
2014 EG-06 16 16 41 3 16 3 6 21 34 32
2011 EG 7 26 40 19 6 1 2 25 34 313
2011 EG-02 0 29 29 35 0 0 6 38 31 17
2011 EG-03 4 24 43 22 3 1 3 26 29 68
2011 EG-04 5 25 43 14 10 2 1 24 31 81
2011 EG-05 13 26 37 16 5 1 1 22 40 97
2011 EG-06 8 31 36 19 6 0 0 25 39 36
2008 EG 7 26 38 18 8 1 2 26 35 360
2008 EG-02 6 10 39 29 10 3 3 41 17 31
2008 EG-03 5 21 40 19 10 1 3 31 27 77
2008 EG-04 8 29 38 10 13 0 1 23 38 78
2008 EG-05 9 26 44 19 3 1 0 22 34 117
2008 EG-06 9 40 21 16 7 0 7 25 53 43

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 6 14 28 25 17 5 4 47 22 243
2017 EG-02 5 11 31 16 16 16 4 41 20 19
2017 EG-03 6 4 33 25 19 6 6 51 12 67
2017 EG-04 5 8 28 30 17 5 8 54 14 64
2017 EG-05 7 21 27 25 16 2 2 43 30 56
2017 EG-06 9 22 22 22 22 4 0 45 32 23
2014 EG 12 21 31 18 11 5 3 31 35 287
2014 EG-02 8 8 46 31 0 8 0 33 17 13
2014 EG-03 7 21 33 24 9 3 3 35 30 67
2014 EG-04 9 18 32 16 17 6 3 36 29 69
2014 EG-05 15 25 33 12 9 4 1 22 43 91
2014 EG-06 19 22 19 19 13 3 6 34 45 32
2011 EG 11 19 31 22 13 3 2 37 31 313
2011 EG-02 0 18 24 24 18 0 18 50 21 17
2011 EG-03 7 20 28 28 9 4 4 40 30 69
2011 EG-04 11 16 31 19 19 4 0 39 29 80
2011 EG-05 12 21 31 24 10 1 1 35 34 97
2011 EG-06 17 17 39 11 11 6 0 24 35 36
2008 EG 10 18 32 20 13 4 2 36 30 355
2008 EG-02 13 6 16 35 19 10 0 61 21 31
2008 EG-03 8 10 32 30 17 0 3 48 19 77
2008 EG-04 9 24 29 15 14 5 3 32 36 78
2008 EG-05 11 18 40 16 9 4 2 26 31 114
2008 EG-06 12 31 29 12 12 2 2 25 45 42

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 18 25 26 11 9 3 7 22 49 244
2017 EG-02 26 22 16 9 5 5 16 19 61 19
2017 EG-03 19 27 25 10 4 7 6 17 53 67
2017 EG-04 14 22 29 14 12 2 8 29 39 65
2017 EG-05 14 30 25 9 13 2 7 24 49 56
2017 EG-06 22 17 35 13 4 0 9 19 43 23
2014 EG 24 25 26 12 6 2 4 19 53 288
2014 EG-02 22 0 57 14 0 0 7 16 23 14
2014 EG-03 15 25 28 15 3 4 9 21 47 67
2014 EG-04 28 20 25 13 10 1 3 24 50 69
2014 EG-05 29 30 25 11 3 1 1 15 60 91
2014 EG-06 25 34 25 6 6 3 0 13 61 32
2011 EG 13 28 28 14 10 3 4 26 44 312
2011 EG-02 12 24 29 12 12 6 6 27 40 17
2011 EG-03 15 25 24 16 9 4 7 28 45 68
2011 EG-04 13 24 30 16 14 4 0 31 38 80
2011 EG-05 15 27 32 11 7 1 6 20 46 97
2011 EG-06 8 42 25 19 3 0 3 23 51 36
2008 EG 14 23 33 14 9 2 4 24 40 358
2008 EG-02 10 13 23 19 19 3 13 46 27 31
2008 EG-03 12 16 34 21 9 3 6 33 30 77
2008 EG-04 13 26 33 9 12 3 5 22 42 78
2008 EG-05 13 29 36 16 3 3 0 19 43 116
2008 EG-06 28 28 30 2 9 0 2 12 57 43

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 1 9 29 38 21 0 2 60 11 242
2017 EG-02 0 11 5 42 36 0 5 83 11 19
2017 EG-03 0 3 31 39 22 1 3 64 3 67
2017 EG-04 2 13 27 34 22 0 3 58 15 64
2017 EG-05 0 7 36 41 16 0 0 57 7 56
2017 EG-06 4 13 30 35 17 0 0 52 17 23
2014 EG 3 11 29 35 18 1 4 56 14 285
2014 EG-02 0 14 28 51 7 0 0 58 14 14
2014 EG-03 1 9 30 33 16 1 9 55 12 67
2014 EG-04 3 9 27 35 22 1 3 59 13 69
2014 EG-05 4 9 34 37 15 0 1 52 14 89
2014 EG-06 3 13 23 35 19 3 3 59 17 31
2011 EG 4 11 28 38 15 1 3 56 15 312
2011 EG-02 0 6 18 29 29 0 18 71 7 17
2011 EG-03 0 4 26 44 15 3 7 66 5 68
2011 EG-04 5 8 30 36 20 1 0 57 13 80
2011 EG-05 5 14 30 37 11 0 2 49 20 97
2011 EG-06 3 19 25 44 8 0 0 53 22 36
2008 EG 4 9 32 31 19 1 3 52 14 359
2008 EG-02 3 10 19 19 42 3 3 66 14 31
2008 EG-03 4 8 32 26 22 5 3 52 13 77
2008 EG-04 4 9 31 35 18 0 4 55 13 78
2008 EG-05 4 9 37 35 15 0 0 50 13 117
2008 EG-06 7 14 33 30 12 0 5 44 22 43

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 15 22 28 20 11 1 2 32 39 244
2017 EG-02 11 14 16 27 27 5 0 57 26 19
2017 EG-03 12 21 37 13 10 1 4 25 35 67
2017 EG-04 17 20 28 22 12 0 2 34 37 65
2017 EG-05 14 25 25 23 11 0 2 35 40 56
2017 EG-06 17 35 22 17 9 0 0 26 52 23
2014 EG 18 27 26 16 10 1 2 27 46 287
2014 EG-02 7 7 29 35 22 0 0 57 14 14
2014 EG-03 14 24 33 15 8 2 5 24 40 66
2014 EG-04 22 25 23 12 16 0 3 28 48 69
2014 EG-05 16 33 27 15 7 0 1 22 50 91
2014 EG-06 25 25 22 19 6 3 0 26 52 32
2011 EG 17 23 28 14 13 2 4 28 42 313
2011 EG-02 6 0 24 18 41 0 12 67 7 17
2011 EG-03 7 19 31 16 15 1 10 35 30 68
2011 EG-04 22 24 21 13 17 2 0 31 48 82
2011 EG-05 21 27 33 9 5 1 3 15 50 96
2011 EG-06 17 28 31 17 6 3 0 23 46 36
2008 EG 16 23 28 20 11 0 2 31 40 359
2008 EG-02 10 10 13 23 32 3 10 63 22 31
2008 EG-03 10 22 18 32 14 0 3 48 33 77
2008 EG-04 17 19 41 12 12 0 0 23 36 78
2008 EG-05 17 32 27 18 5 0 1 23 49 117
2008 EG-06 21 21 35 16 5 0 2 21 43 43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 2 10 18 30 27 3 9 65 14 244
2017 EG-02 5 10 5 21 29 10 20 71 22 20
2017 EG-03 3 10 22 30 24 1 9 60 15 67
2017 EG-04 2 12 16 31 27 5 8 66 16 64
2017 EG-05 0 11 23 34 25 0 7 63 12 56
2017 EG-06 0 9 17 30 35 4 4 71 10 23
2014 EG 8 10 22 26 22 4 8 55 20 288
2014 EG-02 7 7 29 21 29 7 0 53 16 14
2014 EG-03 9 6 19 28 22 3 12 60 18 67
2014 EG-04 9 13 20 19 22 7 11 49 26 69
2014 EG-05 8 9 24 30 24 0 5 57 17 91
2014 EG-06 9 13 13 38 16 6 6 61 25 32
2011 EG 5 10 24 27 25 3 6 57 16 311
2011 EG-02 0 0 35 6 47 0 12 60 0 17
2011 EG-03 1 9 25 28 24 3 10 59 12 68
2011 EG-04 6 14 19 23 31 4 4 58 22 80
2011 EG-05 7 9 21 33 21 3 6 59 18 97
2011 EG-06 0 9 40 23 20 6 3 47 9 35
2008 EG 6 11 22 27 25 2 7 57 18 358
2008 EG-02 13 10 26 3 39 3 6 46 25 31
2008 EG-03 4 5 18 31 30 3 9 69 10 77
2008 EG-04 6 14 28 22 22 1 6 47 22 78
2008 EG-05 3 11 21 34 23 1 7 62 16 116
2008 EG-06 7 14 21 33 16 2 7 54 23 43

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 24 24 14 11 3 7 28 45 245
2017 EG-02 21 22 20 16 5 0 16 26 50 19
2017 EG-03 9 31 28 13 7 4 6 23 45 67
2017 EG-04 12 25 17 18 20 2 6 42 40 65
2017 EG-05 19 18 32 14 11 0 7 26 40 57
2017 EG-06 26 13 26 13 4 9 9 21 47 23
2014 EG 23 23 26 15 8 2 3 25 48 288
2014 EG-02 29 14 28 14 7 0 7 23 47 14
2014 EG-03 10 22 30 19 10 1 6 32 35 67
2014 EG-04 22 20 25 14 12 4 3 28 46 69
2014 EG-05 27 26 23 16 4 0 2 21 55 91
2014 EG-06 34 16 31 9 6 3 0 16 52 32

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 36 29 11 15 8 2 0 66 23 246
2017 EG-02 50 25 10 14 0 0 0 76 14 20
2017 EG-03 36 31 7 16 6 3 0 69 23 67
2017 EG-04 35 34 12 8 9 2 0 70 17 65
2017 EG-05 37 25 12 14 11 2 0 62 25 57
2017 EG-06 35 17 9 26 9 0 4 55 36 23
2014 EG 34 34 10 12 8 1 0 69 21 288
2014 EG-02 57 7 14 22 0 0 0 64 22 14
2014 EG-03 34 40 12 4 7 1 0 76 12 67
2014 EG-04 31 38 12 10 10 0 0 68 20 69
2014 EG-05 32 34 7 15 10 2 0 67 26 91
2014 EG-06 44 22 6 19 9 0 0 66 28 32

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 42 35 8 9 4 1 0 79 13 245
2017 EG-02 66 24 5 5 0 0 0 90 5 20
2017 EG-03 41 36 12 9 2 0 0 77 11 66
2017 EG-04 40 34 8 8 8 3 0 76 16 65
2017 EG-05 40 39 4 16 2 0 0 79 17 57
2017 EG-06 35 57 9 0 0 0 0 91 0 23
2014 EG 34 45 8 9 3 1 0 80 12 288
2014 EG-02 35 51 7 7 0 0 0 86 7 14
2014 EG-03 31 51 13 3 1 0 0 82 4 67
2014 EG-04 32 47 4 10 4 1 1 81 15 69
2014 EG-05 34 44 11 9 2 0 0 78 11 91
2014 EG-06 53 28 0 16 3 0 0 81 19 32

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 35 36 18 3 0 8 0 77 4 245
2017 EG-02 40 31 20 0 0 9 0 78 0 20
2017 EG-03 31 40 15 4 0 9 0 79 5 67
2017 EG-04 35 34 23 3 2 3 0 71 5 65
2017 EG-05 32 37 16 2 0 14 0 80 2 57
2017 EG-06 41 36 18 0 0 5 0 81 0 22
2014 EG 36 37 13 4 1 8 0 80 6 288
2014 EG-02 43 49 7 0 0 0 0 93 0 14
2014 EG-03 39 30 15 6 1 9 0 75 8 67
2014 EG-04 45 26 14 6 0 7 1 78 6 69
2014 EG-05 25 45 14 3 1 11 0 79 5 91
2014 EG-06 41 41 9 3 3 3 0 84 6 32

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 38 41 13 2 1 4 0 83 3 246
2017 EG-02 35 50 10 0 0 5 0 89 0 20
2017 EG-03 36 45 10 1 0 7 0 87 2 67
2017 EG-04 43 34 17 2 3 2 0 78 5 65
2017 EG-05 33 46 16 2 2 2 0 80 4 57
2017 EG-06 39 39 13 4 0 4 0 82 5 23
2014 EG 32 40 16 6 3 2 0 74 10 288
2014 EG-02 36 57 7 0 0 0 0 93 0 14
2014 EG-03 28 36 21 3 7 4 0 67 11 67
2014 EG-04 42 36 12 6 1 1 1 81 7 69
2014 EG-05 25 44 20 8 3 0 0 69 11 91
2014 EG-06 38 28 16 16 0 3 0 68 16 32
2011 EG 27 45 14 5 3 5 0 77 8 313
2011 EG-02 12 71 12 0 0 6 0 88 0 17
2011 EG-03 34 33 18 9 3 3 0 69 12 67
2011 EG-04 27 51 12 2 1 7 0 83 4 83
2011 EG-05 20 49 18 3 3 7 0 74 7 97
2011 EG-06 39 36 8 8 8 0 0 75 17 36

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 40 38 12 6 3 1 0 79 9 245
2017 EG-02 50 39 5 5 0 0 0 90 5 20
2017 EG-03 44 32 20 2 0 3 0 78 2 66
2017 EG-04 43 38 8 8 3 0 0 82 11 65
2017 EG-05 33 47 7 7 5 0 0 81 12 57
2017 EG-06 43 30 13 9 4 0 0 74 13 23
2014 EG 34 40 15 7 3 1 0 74 10 288
2014 EG-02 36 49 0 14 0 0 0 86 14 14
2014 EG-03 30 37 22 6 3 1 0 68 9 67
2014 EG-04 42 37 12 6 3 0 1 80 9 69
2014 EG-05 31 40 18 8 4 0 0 70 12 91
2014 EG-06 34 47 9 6 3 0 0 81 9 32
2011 EG 27 44 17 7 4 0 0 72 11 314
2011 EG-02 18 76 0 0 6 0 0 94 6 17
2011 EG-03 34 36 22 3 4 0 0 70 7 67
2011 EG-04 24 48 14 7 5 1 0 73 12 83
2011 EG-05 24 44 20 8 4 0 0 68 12 97
2011 EG-06 28 42 11 14 6 0 0 69 19 36
2008 EG 24 47 14 10 4 1 0 72 14 359
2008 EG-02 45 35 6 6 6 0 0 81 13 31
2008 EG-03 30 43 17 8 3 0 0 73 10 77
2008 EG-04 14 55 18 8 5 0 0 69 13 78
2008 EG-05 19 49 13 13 5 1 1 69 18 117
2008 EG-06 23 49 9 14 5 0 0 72 19 43

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 22 33 16 11 9 5 3 61 22 246
2017 EG-02 31 21 19 10 5 10 4 60 18 20
2017 EG-03 24 31 21 12 6 3 3 59 19 67
2017 EG-04 26 26 17 9 9 6 6 60 21 65
2017 EG-05 18 40 12 14 11 4 2 61 26 57
2017 EG-06 4 61 13 13 4 4 0 68 18 23
2014 EG 29 30 18 8 10 5 0 62 19 288
2014 EG-02 42 36 14 0 7 0 0 78 7 14
2014 EG-03 36 30 15 4 6 7 1 72 11 67
2014 EG-04 26 26 25 7 12 5 0 55 20 69
2014 EG-05 23 30 22 8 13 4 0 55 22 91
2014 EG-06 31 38 6 16 9 0 0 69 25 32

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 41 17 4 1 7 0 76 5 245
2017 EG-02 26 24 30 5 0 15 0 58 6 20
2017 EG-03 29 48 9 3 2 9 0 85 5 66
2017 EG-04 34 38 17 5 0 6 0 77 5 65
2017 EG-05 32 49 14 0 2 2 2 84 2 57
2017 EG-06 26 22 35 4 0 13 0 55 5 23
2014 EG 30 41 14 5 2 7 1 77 8 286
2014 EG-02 36 49 7 0 7 0 0 86 7 14
2014 EG-03 22 42 16 6 4 9 0 70 11 67
2014 EG-04 34 38 12 1 3 9 4 82 5 69
2014 EG-05 32 43 14 4 1 3 1 79 6 90
2014 EG-06 31 34 13 13 0 9 0 72 14 32
2011 EG 29 41 15 5 2 8 1 76 8 317
2011 EG-02 29 47 6 0 0 18 0 93 0 17
2011 EG-03 30 41 14 9 0 6 0 75 9 69
2011 EG-04 22 47 12 5 2 10 2 78 8 83
2011 EG-05 29 37 19 4 2 8 1 72 7 98
2011 EG-06 33 39 11 8 6 3 0 74 14 36

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 25 37 14 10 6 6 1 67 17 245
2017 EG-02 30 21 24 5 0 15 5 63 6 20
2017 EG-03 17 44 12 14 5 9 0 67 20 66
2017 EG-04 32 38 11 6 9 0 3 73 16 65
2017 EG-05 26 42 11 7 7 7 0 74 15 57
2017 EG-06 30 17 35 9 4 4 0 50 14 23
2014 EG 25 39 15 8 6 6 1 69 15 287
2014 EG-02 14 42 29 7 7 0 0 57 14 14
2014 EG-03 24 34 16 13 4 7 0 63 19 67
2014 EG-04 29 38 14 9 3 3 4 72 12 69
2014 EG-05 23 40 14 4 9 9 1 70 15 91
2014 EG-06 28 41 13 6 6 6 0 73 13 32
2011 EG 20 40 15 10 6 8 2 66 18 317
2011 EG-02 6 35 24 12 6 6 12 50 21 17
2011 EG-03 19 39 19 10 3 9 1 65 15 69
2011 EG-04 22 43 13 11 5 5 1 69 17 83
2011 EG-05 18 40 16 8 7 9 1 65 17 98
2011 EG-06 25 36 0 17 11 8 3 69 31 36
2008 EG 21 35 15 14 6 8 2 62 22 359
2008 EG-02 29 32 6 3 13 13 3 73 19 31
2008 EG-03 19 34 18 13 1 13 1 62 17 77
2008 EG-04 18 33 18 17 10 0 4 53 28 78
2008 EG-05 20 39 15 13 3 9 2 66 18 117
2008 EG-06 23 35 12 19 5 5 2 63 25 43

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 17 31 24 14 5 7 2 53 21 245
2017 EG-02 10 35 21 15 5 5 9 52 24 20
2017 EG-03 12 33 23 17 6 8 2 50 25 66
2017 EG-04 23 31 21 14 5 3 3 57 20 65
2017 EG-05 19 26 30 12 7 5 0 48 20 57
2017 EG-06 22 26 30 17 0 4 0 50 18 23
2014 EG 19 31 19 12 6 11 1 58 21 287
2014 EG-02 14 35 29 7 0 14 0 58 8 14
2014 EG-03 16 31 15 15 6 15 1 57 25 67
2014 EG-04 25 25 26 10 7 6 1 53 19 69
2014 EG-05 18 35 15 12 8 11 1 60 23 91
2014 EG-06 22 31 19 16 3 9 0 59 21 32
2011 EG 11 31 22 13 9 11 3 49 25 316
2011 EG-02 6 18 12 18 6 24 18 40 40 17
2011 EG-03 10 30 19 12 9 19 1 51 25 69
2011 EG-04 13 33 20 13 7 12 1 53 24 83
2011 EG-05 9 26 32 12 11 6 3 39 26 97
2011 EG-06 14 47 11 11 8 6 3 67 21 36

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 20 25 12 18 11 13 0 52 34 245
2017 EG-02 36 24 5 15 5 14 0 70 24 20
2017 EG-03 18 20 12 18 12 20 0 47 38 66
2017 EG-04 23 21 15 15 12 11 2 51 32 65
2017 EG-05 14 39 11 21 9 7 0 57 32 57
2017 EG-06 26 17 17 17 9 13 0 50 30 23
2014 EG 12 25 22 17 13 10 0 41 34 287
2014 EG-02 7 29 28 14 22 0 0 36 36 14
2014 EG-03 7 25 28 10 12 15 1 39 27 67
2014 EG-04 9 29 25 19 10 9 0 42 32 69
2014 EG-05 14 25 13 21 15 11 0 44 41 91
2014 EG-06 19 16 25 19 16 6 0 37 37 32
2011 EG 12 28 21 12 11 14 1 47 28 316
2011 EG-02 0 35 18 6 12 24 6 50 25 17
2011 EG-03 14 23 22 10 7 23 0 49 23 69
2011 EG-04 12 31 22 13 11 11 0 49 27 83
2011 EG-05 8 29 22 13 15 12 0 42 33 97
2011 EG-06 17 22 22 17 14 6 3 42 33 36

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 33 49 5 11 2 0 0 82 13 245
2017 EG-02 50 36 0 14 0 0 0 86 14 20
2017 EG-03 32 56 2 11 0 0 0 88 11 66
2017 EG-04 32 49 5 11 3 0 0 82 14 65
2017 EG-05 32 49 11 7 2 0 0 81 9 57
2017 EG-06 35 43 4 13 4 0 0 78 17 23
2014 EG 33 52 5 7 3 0 0 85 10 287
2014 EG-02 36 57 7 0 0 0 0 93 0 14
2014 EG-03 36 52 6 4 1 0 0 88 6 67
2014 EG-04 37 46 4 10 3 0 0 83 13 69
2014 EG-05 33 51 5 7 4 0 0 84 11 91
2014 EG-06 26 58 3 10 3 0 0 84 13 31
2011 EG 37 51 3 8 2 0 0 88 10 317
2011 EG-02 41 47 0 12 0 0 0 88 12 17
2011 EG-03 42 49 1 4 3 0 0 91 7 69
2011 EG-04 42 51 2 4 1 0 0 93 5 83
2011 EG-05 34 51 4 9 2 0 0 85 11 98
2011 EG-06 25 53 3 17 3 0 0 78 19 36
2008 EG 43 40 5 9 3 0 0 83 13 360
2008 EG-02 48 42 6 3 0 0 0 90 3 31
2008 EG-03 57 27 6 4 5 0 0 84 9 77
2008 EG-04 46 41 4 8 1 0 0 87 9 78
2008 EG-05 32 48 5 13 3 0 0 79 15 117
2008 EG-06 42 33 0 16 9 0 0 74 26 43

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 43 41 6 6 4 0 0 84 10 245
2017 EG-02 50 29 5 5 10 0 0 79 15 20
2017 EG-03 47 38 9 5 2 0 0 85 6 66
2017 EG-04 42 45 3 5 5 0 2 87 9 65
2017 EG-05 47 40 2 7 4 0 0 88 11 57
2017 EG-06 30 43 13 4 9 0 0 74 13 23
2014 EG 42 39 8 6 3 0 0 82 10 287
2014 EG-02 28 43 14 14 0 0 0 71 14 14
2014 EG-03 40 46 7 1 4 0 0 87 6 67
2014 EG-04 55 29 12 3 1 0 0 84 5 69
2014 EG-05 41 40 7 9 4 0 0 80 13 91
2014 EG-06 42 35 6 13 3 0 0 77 16 31
2011 EG 38 42 8 9 2 0 0 80 12 316
2011 EG-02 29 53 12 6 0 0 0 82 6 17
2011 EG-03 39 42 4 12 3 0 0 81 14 69
2011 EG-04 48 40 5 6 1 0 0 88 7 82
2011 EG-05 34 42 11 11 2 0 0 76 13 98
2011 EG-06 36 42 3 11 6 3 0 80 17 36

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 54 33 6 5 2 0 0 88 6 245
2017 EG-02 50 50 0 0 0 0 0 100 0 20
2017 EG-03 52 37 6 3 1 0 0 90 4 67
2017 EG-04 56 27 6 8 2 0 2 84 10 64
2017 EG-05 60 26 9 4 2 0 0 86 5 57
2017 EG-06 52 39 4 4 0 0 0 91 4 23
2014 EG 46 39 7 6 2 0 0 86 8 287
2014 EG-02 43 57 0 0 0 0 0 100 0 14
2014 EG-03 40 40 9 9 1 0 0 81 10 67
2014 EG-04 49 38 6 3 4 0 0 87 7 69
2014 EG-05 47 38 8 7 0 0 0 86 7 91
2014 EG-06 48 39 3 6 3 0 0 87 10 31

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 69 22 5 2 1 0 1 92 3 241
2017 EG-02 74 15 5 5 0 0 0 90 5 20
2017 EG-03 65 25 8 2 0 0 2 91 2 65
2017 EG-04 72 22 2 0 2 0 3 97 2 64
2017 EG-05 68 21 5 4 0 2 0 91 4 56
2017 EG-06 73 23 5 0 0 0 0 95 0 22
2014 EG 63 24 6 4 1 0 1 89 6 287
2014 EG-02 64 7 14 14 0 0 0 71 14 14
2014 EG-03 54 28 7 7 1 0 1 83 9 67
2014 EG-04 80 13 4 1 0 0 1 94 1 69
2014 EG-05 63 27 4 3 2 0 0 90 5 91
2014 EG-06 55 32 6 3 3 0 0 87 6 31
2011 EG 65 21 6 3 3 1 1 87 6 317
2011 EG-02 71 18 12 0 0 0 0 88 0 17
2011 EG-03 61 22 6 7 3 0 1 84 10 69
2011 EG-04 77 13 2 5 1 1 0 91 6 83
2011 EG-05 58 23 8 2 4 1 3 85 6 98
2011 EG-06 67 25 6 0 3 0 0 92 3 36
2008 EG 70 18 4 4 2 1 1 89 6 360
2008 EG-02 87 6 6 0 0 0 0 94 0 31
2008 EG-03 65 18 5 6 4 0 1 84 11 77
2008 EG-04 79 14 3 1 1 0 1 95 3 78
2008 EG-05 65 21 4 4 3 2 1 89 7 117
2008 EG-06 63 23 5 7 2 0 0 86 9 43

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 73 18 4 3 1 0 1 92 4 244
2017 EG-02 79 15 0 5 0 0 0 95 5 20
2017 EG-03 71 21 5 2 0 0 2 94 2 66
2017 EG-04 79 12 3 3 2 0 2 92 5 65
2017 EG-05 66 20 5 7 2 0 0 86 9 56
2017 EG-06 74 22 4 0 0 0 0 96 0 23
2014 EG 66 22 5 5 2 0 1 88 7 287
2014 EG-02 71 14 0 14 0 0 0 86 14 14
2014 EG-03 58 30 7 3 0 0 1 89 3 67
2014 EG-04 81 12 3 1 1 0 1 94 3 69
2014 EG-05 57 26 4 8 4 0 0 84 12 91
2014 EG-06 65 19 10 0 6 0 0 84 6 31
2011 EG 68 17 5 4 4 1 1 87 8 317
2011 EG-02 71 6 12 12 0 0 0 76 12 17
2011 EG-03 72 14 3 6 4 0 0 87 10 69
2011 EG-04 78 11 2 2 4 1 1 91 6 83
2011 EG-05 61 19 7 5 4 1 2 83 9 98
2011 EG-06 61 28 3 3 6 0 0 89 8 36
2008 EG 75 14 3 5 2 0 2 90 7 360
2008 EG-02 84 6 0 10 0 0 0 90 10 31
2008 EG-03 78 10 1 8 1 0 1 89 9 77
2008 EG-04 83 8 5 0 1 0 3 93 1 78
2008 EG-05 67 21 3 4 3 0 3 89 7 117
2008 EG-06 72 16 2 5 5 0 0 88 9 43

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 73 15 5 3 1 0 2 90 4 246
2017 EG-02 69 15 5 0 0 0 10 94 0 20
2017 EG-03 60 25 7 4 1 0 1 86 6 67
2017 EG-04 83 11 0 2 0 0 5 98 2 65
2017 EG-05 72 12 7 7 2 0 0 84 9 57
2017 EG-06 83 9 9 0 0 0 0 91 0 23
2014 EG 68 17 5 2 2 0 4 90 5 288
2014 EG-02 86 7 0 7 0 0 0 93 7 14
2014 EG-03 69 16 6 3 1 0 4 89 5 67
2014 EG-04 83 10 1 0 3 0 3 96 3 69
2014 EG-05 58 24 8 4 2 0 3 85 7 91
2014 EG-06 66 22 6 0 3 0 3 90 3 32
2011 EG 67 15 6 3 3 1 4 87 6 317
2011 EG-02 65 12 0 12 6 0 6 81 19 17
2011 EG-03 70 19 6 1 3 0 1 90 4 69
2011 EG-04 78 11 2 0 5 2 1 93 5 83
2011 EG-05 61 16 7 3 3 2 7 85 7 98
2011 EG-06 58 19 8 6 3 0 6 82 9 36
2008 EG 72 11 3 2 4 1 8 90 6 360
2008 EG-02 81 13 0 3 3 0 0 94 6 31
2008 EG-03 75 6 5 4 3 0 6 88 7 77
2008 EG-04 74 9 3 0 3 3 9 94 3 78
2008 EG-05 66 15 3 2 4 0 11 90 7 117
2008 EG-06 70 12 5 2 7 0 5 85 10 43

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 87 7 2 1 1 0 2 96 2 246
2017 EG-02 79 10 0 5 0 0 5 95 5 20
2017 EG-03 81 10 4 1 0 0 3 94 2 67
2017 EG-04 88 8 2 0 1 0 2 97 1 65
2017 EG-05 91 5 2 0 2 0 0 96 2 57
2017 EG-06 100 0 0 0 0 0 0 100 0 23
2014 EG 74 15 2 2 2 0 5 94 4 288
2014 EG-02 93 0 7 0 0 0 0 93 0 14
2014 EG-03 67 19 3 4 1 0 4 91 6 67
2014 EG-04 80 14 0 1 1 0 3 97 3 69
2014 EG-05 73 13 2 1 2 0 9 94 4 91
2014 EG-06 72 19 3 3 3 0 0 91 6 32
2011 EG 74 11 5 1 3 0 6 90 4 317
2011 EG-02 71 0 6 12 6 0 6 75 19 17
2011 EG-03 77 10 4 1 3 0 4 91 5 69
2011 EG-04 80 8 4 0 4 0 5 92 4 83
2011 EG-05 72 12 4 1 2 0 8 92 3 98
2011 EG-06 67 17 6 0 3 0 8 91 3 36
2008 EG 82 5 3 0 3 1 7 94 3 358
2008 EG-02 90 3 3 0 3 0 0 94 3 31
2008 EG-03 86 4 4 0 1 0 5 95 1 77
2008 EG-04 76 5 3 0 4 1 12 93 4 78
2008 EG-05 82 3 2 0 3 1 9 94 4 115
2008 EG-06 77 12 5 0 2 2 2 93 2 43

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 66 18 7 4 1 1 3 87 6 246
2017 EG-02 69 21 5 0 0 0 5 95 0 20
2017 EG-03 52 22 9 9 4 1 1 77 14 67
2017 EG-04 75 14 6 0 0 0 5 93 0 65
2017 EG-05 63 21 4 9 0 0 4 87 9 57
2017 EG-06 83 13 4 0 0 0 0 96 0 23
2014 EG 55 24 9 4 2 2 4 83 7 288
2014 EG-02 79 21 0 0 0 0 0 100 0 14
2014 EG-03 43 27 13 6 1 4 4 77 8 67
2014 EG-04 70 16 7 0 3 1 3 89 3 69
2014 EG-05 44 29 13 7 3 1 3 76 10 91
2014 EG-06 66 25 3 0 3 0 3 94 3 32

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 70 19 4 2 0 5 0 94 3 244
2017 EG-02 74 21 0 0 0 5 0 100 0 20
2017 EG-03 62 26 6 2 0 3 2 92 2 66
2017 EG-04 75 9 2 5 2 8 0 92 7 64
2017 EG-05 70 21 4 2 0 4 0 95 2 57
2017 EG-06 74 22 4 0 0 0 0 96 0 23
2014 EG 56 26 7 2 2 4 3 88 5 288
2014 EG-02 72 21 7 0 0 0 0 93 0 14
2014 EG-03 51 33 6 0 1 6 3 92 2 67
2014 EG-04 71 12 6 3 3 3 3 88 6 69
2014 EG-05 46 32 10 4 1 5 1 84 6 91
2014 EG-06 59 28 3 3 6 0 0 88 9 32
2011 EG 59 22 8 3 2 3 4 86 5 316
2011 EG-02 53 29 6 0 0 0 12 93 0 17
2011 EG-03 57 26 9 6 0 1 1 85 6 69
2011 EG-04 67 13 6 4 0 4 6 89 4 83
2011 EG-05 56 22 9 2 3 4 4 84 6 97
2011 EG-06 61 19 8 0 6 6 0 85 6 36
2008 EG 61 23 7 2 1 3 3 89 3 358
2008 EG-02 77 10 3 3 0 0 6 93 3 31
2008 EG-03 55 31 5 4 1 3 1 89 5 77
2008 EG-04 70 14 8 0 0 4 4 92 0 77
2008 EG-05 57 26 9 3 1 2 2 87 4 117
2008 EG-06 60 28 2 0 5 2 2 93 5 43

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 17 83 246
2017 EG-03 21 79 67
2017 EG-04 14 86 65
2017 EG-05 12 88 57
2014 EG 14 86 288
2014 EG-03 12 88 67
2014 EG-04 13 87 69
2014 EG-05 16 84 91

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EG 66 41
2017 EG-03 71 14
2014 EG 45 40
2014 EG-05 36 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EG 44 41
2017 EG-03 43 14
2014 EG 55 40
2014 EG-05 71 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EG-03 0 14
2014 EG 13 40
2014 EG-05 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EG 0 41
2017 EG-03 0 14
2014 EG 0 40
2014 EG-05 0 14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EG-03 0 14
2014 EG-05 0 14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EG 0 41
2017 EG-03 0 14
2014 EG-05 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EG 37 41
2017 EG-03 36 14
2014 EG 38 40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EG 32 41
2014 EG 35 40
2014 EG-05 43 14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EG 39 41
2017 EG-03 50 14
2014 EG 35 40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EG 34 41
2017 EG-03 50 14
2014 EG 35 40
2014 EG-05 36 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EG 20 41
2014 EG 28 40
2014 EG-05 36 14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EG 39 41
2017 EG-03 43 14
2014 EG 55 40
2014 EG-05 57 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EG 24 41
2014 EG 28 40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EG 0 41
2017 EG-03 0 14
2014 EG 0 40
2014 EG-05 0 14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2014 EG 20 40

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EG 41 41
2017 EG-03 36 14
2014 EG 40 40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EG 39 41
2017 EG-03 36 14
2014 EG 28 40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 EG 15 40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EG 51 41
2017 EG-03 43 14
2014 EG 60 40
2014 EG-05 50 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EG 27 41
2014 EG 33 40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EG 15 41
2017 EG-03 0 14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EG 17 41
2014 EG 33 40
2014 EG-05 36 14

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EG 12 41
2014 EG 15 40

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EG 12 41
2014 EG 15 40

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EG 27 41
2014 EG 20 40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EG 21 38

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EG 29 38
2017 EG-03 38 13
2014 EG 28 39

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EG 21 38

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EG 16 38
2014 EG 13 39

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EG 13 38

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EG-03 0 13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EG-03 0 13
2014 EG 0 39
2014 EG-05 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EG 16 38

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EG 16 38
2014 EG 13 39
2014 EG-05 0 13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EG 24 38
2014 EG 21 39

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 EG 13 39

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EG 42 38
2017 EG-03 62 13
2014 EG 46 39
2014 EG-05 62 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EG 0 38
2017 EG-03 0 13
2014 EG 0 39
2014 EG-05 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EG 42 38
2017 EG-03 62 13
2014 EG 54 39
2014 EG-05 54 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EG 0 38
2017 EG-03 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 98 3 40
2017 EG-03 100 0 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 16 21 16 6 7 27 7 56 20 246
2017 EG-02 15 26 15 0 0 29 14 73 0 20
2017 EG-03 21 21 15 6 4 24 9 62 16 67
2017 EG-04 18 11 15 8 9 31 8 47 27 65
2017 EG-05 11 33 12 9 7 25 4 61 22 57
2017 EG-06 13 17 26 4 0 35 4 50 7 23
2014 EG 9 19 20 9 6 31 7 44 24 288
2014 EG-02 13 36 22 14 0 14 0 58 17 14
2014 EG-03 7 15 12 1 6 46 12 54 18 67
2014 EG-04 10 17 23 10 4 29 6 42 22 69
2014 EG-05 8 21 15 12 8 30 7 45 31 91
2014 EG-06 6 25 34 9 3 19 3 40 16 32

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 33 34 12 6 5 9 0 75 12 246
2017 EG-02 45 24 15 0 0 15 0 82 0 20
2017 EG-03 30 39 9 4 6 10 1 78 12 67
2017 EG-04 38 25 19 6 8 5 0 66 15 65
2017 EG-05 30 42 11 7 2 9 0 79 10 57
2017 EG-06 39 39 4 4 0 13 0 90 5 23
2014 EG 25 26 21 9 4 15 0 60 15 287
2014 EG-02 38 31 16 0 0 16 0 82 0 13
2014 EG-03 13 27 25 1 6 27 0 55 10 67
2014 EG-04 33 16 27 9 3 12 0 56 13 69
2014 EG-05 24 35 14 12 5 9 0 65 19 91
2014 EG-06 28 22 22 16 0 13 0 57 18 32
2011 EG 33 35 16 4 2 10 0 76 7 315
2011 EG-02 31 38 19 6 0 6 0 73 7 16
2011 EG-03 40 28 16 1 1 13 0 78 3 68
2011 EG-04 35 34 14 2 4 11 0 77 7 83
2011 EG-05 24 44 16 5 2 8 0 74 8 98
2011 EG-06 42 28 17 6 3 6 0 74 9 36

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 4 96 246
2017 EG-02 0 100 20
2014 EG 8 92 288
2014 EG-03 12 88 67
2014 EG-04 9 91 69

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EG 60 10
2014 EG 24 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EG 80 10
2014 EG 76 21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EG 0 10
2014 EG 0 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EG 0 10
2014 EG 0 21

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2014 EG 0 21

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EG 0 10
2014 EG 0 21

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 EG 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 EG 0 11
2014 EG 0 21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2014 EG 38 21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EG 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EG 0 11
2014 EG 0 21

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 EG 29 21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2014 EG 29 21

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 EG 0 21

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 EG 0 21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 EG 0 21

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EG 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 EG 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EG 55 11
2014 EG 48 21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EG 0 10
2014 EG 0 21

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EG 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 EG 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EG 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EG 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2014 EG 0 21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 EG 0 21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EG 60 10
2014 EG 33 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EG 0 10
2014 EG 0 21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EG 50 10
2014 EG 81 21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EG 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2014 EG 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 82 18 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 17 18 18 4 2 37 6 60 9 246
2017 EG-02 15 15 26 0 0 33 10 55 0 20
2017 EG-03 21 15 19 3 1 31 9 60 8 67
2017 EG-04 15 11 19 6 5 40 5 47 19 65
2017 EG-05 18 26 12 2 0 40 2 76 3 57
2017 EG-06 13 26 13 4 0 43 0 69 8 23
2014 EG 11 17 21 3 3 40 5 51 11 288
2014 EG-02 13 14 36 0 0 36 0 43 0 14
2014 EG-03 10 16 10 1 4 48 9 62 14 67
2014 EG-04 13 22 17 7 3 32 6 56 16 69
2014 EG-05 10 14 24 1 3 44 3 46 8 91
2014 EG-06 9 22 31 9 0 28 0 43 13 32

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 35 15 3 1 15 1 77 5 245
2017 EG-02 31 35 15 0 0 20 0 81 0 20
2017 EG-03 27 34 19 3 1 13 1 72 5 67
2017 EG-04 34 30 17 3 3 11 2 73 7 64
2017 EG-05 35 40 9 4 0 12 0 86 4 57
2017 EG-06 26 43 17 0 0 13 0 80 0 23
2014 EG 22 31 21 3 2 19 0 66 7 288
2014 EG-02 35 14 29 7 0 14 0 58 8 14
2014 EG-03 15 33 10 4 3 34 0 73 11 67
2014 EG-04 27 29 22 3 3 14 1 67 7 69
2014 EG-05 21 37 24 2 3 12 0 66 6 91
2014 EG-06 25 25 28 6 0 16 0 59 7 32
2011 EG 33 37 15 3 1 11 0 78 5 317
2011 EG-02 29 35 12 18 0 6 0 69 19 17
2011 EG-03 32 42 13 0 1 12 0 84 2 69
2011 EG-04 36 30 17 4 1 12 0 75 5 83
2011 EG-05 28 42 14 3 1 12 0 79 5 98
2011 EG-06 42 31 17 3 0 8 0 79 3 36

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 10 90 245
2017 EG-03 11 89 66
2017 EG-04 11 89 65
2017 EG-05 11 89 57
2014 EG 6 94 286
2014 EG-02 0 100 14
2014 EG-04 9 91 68
2014 EG-05 7 93 91

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EG 96 4 25
2014 EG 67 33 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 50 21 13 4 8 4 0 74 13 24
2014 EG 33 50 8 8 0 0 0 83 8 12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 53 8 5 2 2 0 84 7 246
2017 EG-02 15 50 5 15 5 5 5 73 21 20
2017 EG-03 27 54 10 4 1 3 0 83 6 67
2017 EG-04 32 48 6 8 5 2 0 81 13 65
2017 EG-05 35 53 9 4 0 0 0 88 4 57
2017 EG-06 30 65 4 0 0 0 0 96 0 23
2014 EG 20 60 11 5 2 2 1 82 6 288
2014 EG-02 7 78 7 7 0 0 0 86 7 14
2014 EG-03 15 57 13 9 1 1 3 75 11 67
2014 EG-04 26 55 13 3 1 1 0 82 4 69
2014 EG-05 21 64 11 2 1 1 0 86 3 91
2014 EG-06 22 63 3 3 6 3 0 87 10 32
2011 EG 23 56 9 8 1 1 1 81 9 317
2011 EG-02 6 47 18 18 0 6 6 60 20 17
2011 EG-03 26 54 9 10 1 0 0 80 12 69
2011 EG-04 20 59 8 8 1 2 0 81 10 83
2011 EG-05 19 64 10 4 2 0 0 84 6 98
2011 EG-06 42 47 6 6 0 0 0 89 6 36
2008 EG 28 54 7 7 1 3 1 84 8 359
2008 EG-02 23 48 6 0 10 10 3 81 11 31
2008 EG-03 26 52 8 10 0 4 0 81 11 77
2008 EG-04 26 62 6 5 0 1 0 88 5 78
2008 EG-05 28 56 8 6 1 2 0 85 7 116
2008 EG-06 35 58 2 5 0 0 0 93 5 43

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 12 26 16 12 6 23 5 53 25 246
2017 EG-02 10 24 21 5 14 15 10 47 26 20
2017 EG-03 16 30 16 9 6 18 4 60 19 67
2017 EG-04 12 18 15 9 12 25 8 45 32 65
2017 EG-05 12 28 12 21 0 25 2 55 29 57
2017 EG-06 4 30 26 4 0 26 9 53 7 23
2014 EG 8 27 23 11 5 23 3 48 22 288
2014 EG-02 7 28 36 7 0 22 0 45 9 14
2014 EG-03 9 27 10 21 4 24 4 50 35 67
2014 EG-04 7 27 27 7 7 22 1 45 19 69
2014 EG-05 9 30 24 11 2 21 3 51 17 91
2014 EG-06 9 19 22 9 13 28 0 39 30 32
2011 EG 10 29 28 9 7 16 2 48 18 316
2011 EG-02 0 35 24 18 0 18 6 46 23 17
2011 EG-03 14 29 22 9 4 20 1 56 17 69
2011 EG-04 7 28 25 10 10 19 1 44 24 83
2011 EG-05 10 28 34 7 6 14 0 45 16 97
2011 EG-06 11 39 28 6 11 6 0 53 18 36

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 44 31 9 7 1 7 1 81 9 246
2017 EG-02 31 29 15 5 0 15 5 75 6 20
2017 EG-03 45 33 6 7 1 7 0 84 10 67
2017 EG-04 54 28 8 5 3 3 0 84 8 65
2017 EG-05 35 37 9 11 0 9 0 79 12 57
2017 EG-06 39 26 9 13 0 9 4 75 15 23
2014 EG 32 38 14 5 2 9 0 77 8 288
2014 EG-02 43 42 0 0 7 7 0 92 8 14
2014 EG-03 34 31 13 4 1 13 1 77 7 67
2014 EG-04 28 40 14 4 3 10 0 76 8 69
2014 EG-05 33 38 15 7 2 4 0 75 9 91
2014 EG-06 25 38 22 6 0 9 0 69 7 32
2011 EG 33 39 15 5 2 5 1 77 7 316
2011 EG-02 29 41 12 6 0 12 0 80 7 17
2011 EG-03 38 35 12 4 1 7 1 81 6 68
2011 EG-04 30 43 18 4 1 4 0 76 5 83
2011 EG-05 34 40 13 4 2 7 0 79 7 98
2011 EG-06 31 36 17 14 3 0 0 67 17 36
2008 EG 33 40 11 4 2 9 1 81 6 358
2008 EG-02 39 23 10 3 0 23 3 83 4 31
2008 EG-03 38 36 12 0 3 12 0 84 3 77
2008 EG-04 35 47 8 3 4 4 0 85 7 78
2008 EG-05 30 41 15 3 3 8 0 78 7 116
2008 EG-06 28 47 9 14 0 2 0 76 14 43

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 28 34 16 5 2 13 1 72 9 246
2017 EG-02 26 29 20 5 0 15 5 69 6 20
2017 EG-03 24 39 13 7 0 16 0 75 9 67
2017 EG-04 38 28 9 5 6 14 0 77 13 65
2017 EG-05 23 39 21 4 2 12 0 70 6 57
2017 EG-06 35 26 22 4 4 4 4 67 10 23
2014 EG 21 36 17 7 4 15 0 66 13 288
2014 EG-02 22 42 7 14 14 0 0 64 29 14
2014 EG-03 22 34 15 4 3 19 1 72 9 67
2014 EG-04 20 23 27 8 6 16 0 51 16 69
2014 EG-05 20 43 14 7 4 12 0 71 13 91
2014 EG-06 16 44 19 9 0 13 0 68 11 32
2011 EG 23 39 14 6 4 13 1 72 11 315
2011 EG-02 12 41 24 6 0 18 0 64 7 17
2011 EG-03 28 39 13 4 3 12 1 77 8 69
2011 EG-04 23 37 15 5 4 17 0 72 10 82
2011 EG-05 20 44 13 6 4 12 0 73 12 98
2011 EG-06 23 46 11 9 6 6 0 73 15 35
2008 EG 26 39 17 7 2 8 1 72 10 358
2008 EG-02 45 19 6 6 3 16 3 80 12 31
2008 EG-03 31 42 14 3 0 10 0 81 3 77
2008 EG-04 22 40 16 6 5 10 0 70 13 77
2008 EG-05 21 44 20 7 3 6 0 69 10 117
2008 EG-06 26 37 19 16 0 2 0 64 17 43
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 64 21 5 5 4 1 0 85 9 244
2017 EG-02 75 14 0 5 5 0 0 89 11 19
2017 EG-03 64 16 6 4 7 1 0 82 12 67
2017 EG-04 58 26 5 3 5 2 2 87 8 64
2017 EG-05 74 16 2 7 2 0 0 89 9 57
2017 EG-06 57 30 13 0 0 0 0 87 0 23

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 64 16 8 6 4 2 0 82 10 245
2017 EG-02 74 5 5 5 5 4 0 83 11 19
2017 EG-03 67 13 3 7 6 3 0 83 14 67
2017 EG-04 57 18 14 5 3 2 2 78 8 65
2017 EG-05 68 21 4 5 2 0 0 89 7 57
2017 EG-06 65 13 13 4 4 0 0 78 9 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 22 41 19 11 5 3 0 64 16 245
2017 EG-02 31 16 38 5 0 9 0 52 6 19
2017 EG-03 16 49 16 9 6 3 0 68 15 67
2017 EG-04 29 29 22 14 5 2 0 59 19 65
2017 EG-05 16 46 16 12 7 4 0 64 20 57
2017 EG-06 22 52 17 9 0 0 0 74 9 23

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 20 43 12 14 9 2 0 64 23 246
2017 EG-02 35 30 15 19 0 0 0 65 19 20
2017 EG-03 15 54 13 7 9 1 0 70 17 67
2017 EG-04 25 34 14 15 9 2 2 60 25 65
2017 EG-05 21 46 11 12 11 0 0 67 23 57
2017 EG-06 17 39 13 17 4 9 0 62 24 23

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 21 29 21 11 15 1 2 52 26 245
2017 EG-02 24 5 10 20 40 0 0 29 60 20
2017 EG-03 15 33 21 9 16 3 3 51 27 67
2017 EG-04 18 28 26 9 17 2 0 47 27 65
2017 EG-05 25 38 18 11 7 0 2 64 18 56
2017 EG-06 26 35 22 13 0 0 4 64 14 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 26 32 25 12 4 0 0 58 17 246
2017 EG-02 41 33 15 10 0 0 0 74 10 20
2017 EG-03 18 37 27 12 6 0 0 55 18 67
2017 EG-04 29 25 23 17 5 0 2 55 22 65
2017 EG-05 26 33 32 7 2 0 0 60 9 57
2017 EG-06 22 35 17 17 9 0 0 57 26 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 43 32 16 5 2 0 2 76 7 246
2017 EG-02 74 5 15 0 0 0 5 84 0 20
2017 EG-03 45 30 16 4 1 0 3 77 6 67
2017 EG-04 40 35 11 9 3 0 2 77 13 65
2017 EG-05 35 40 23 2 0 0 0 75 2 57
2017 EG-06 35 39 17 0 9 0 0 74 9 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 22 24 27 11 12 1 2 48 25 245
2017 EG-02 41 33 5 5 10 5 0 78 16 20
2017 EG-03 31 21 28 6 12 0 1 53 18 67
2017 EG-04 17 25 26 14 14 0 5 44 29 65
2017 EG-05 11 28 33 16 9 0 3 40 25 57
2017 EG-06 18 18 23 18 18 5 0 38 38 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 55 19 9 2 2 0 12 85 5 246
2017 EG-02 56 15 10 0 0 0 19 87 0 20
2017 EG-03 57 13 13 1 3 0 12 80 5 67
2017 EG-04 54 20 6 3 2 0 15 87 5 65
2017 EG-05 54 28 11 0 0 0 7 89 0 57
2017 EG-06 52 22 9 4 0 0 13 85 5 23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 43 28 19 6 3 0 1 72 9 246
2017 EG-02 61 29 10 0 0 0 0 90 0 20
2017 EG-03 43 22 19 12 0 0 3 68 12 67
2017 EG-04 46 32 14 2 5 0 2 80 6 65
2017 EG-05 37 25 30 7 2 0 0 61 9 57
2017 EG-06 30 43 13 4 9 0 0 74 13 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 34 34 15 10 5 0 1 69 15 246
2017 EG-02 45 30 9 5 10 0 0 76 15 20
2017 EG-03 33 36 16 9 3 1 1 71 12 67
2017 EG-04 35 31 17 8 6 0 3 68 14 65
2017 EG-05 32 39 14 12 4 0 0 70 16 57
2017 EG-06 26 30 22 22 0 0 0 57 22 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 30 34 17 12 5 1 1 66 17 245
2017 EG-02 56 24 9 10 0 0 0 80 10 20
2017 EG-03 32 38 12 9 6 2 2 72 16 66
2017 EG-04 25 41 15 12 3 0 3 68 16 65
2017 EG-05 26 30 26 16 2 0 0 56 18 57
2017 EG-06 26 30 13 17 9 4 0 59 27 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 34 30 20 9 5 1 1 65 15 246
2017 EG-02 56 19 10 10 5 0 0 75 15 20
2017 EG-03 28 31 25 6 7 0 1 61 14 67
2017 EG-04 40 32 11 8 6 2 2 75 14 65
2017 EG-05 30 25 28 14 4 0 0 54 18 57
2017 EG-06 26 39 17 13 0 4 0 68 14 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 34 36 16 9 2 0 2 72 11 246
2017 EG-02 54 30 0 15 0 0 0 85 15 20
2017 EG-03 36 30 22 4 3 0 4 69 8 67
2017 EG-04 37 40 9 9 2 0 3 79 11 65
2017 EG-05 32 33 23 11 2 0 0 65 12 57
2017 EG-06 22 48 22 9 0 0 0 70 9 23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 50 26 19 3 2 0 1 76 5 245
2017 EG-02 56 9 30 0 5 0 0 65 5 20
2017 EG-03 50 26 21 2 2 0 0 76 3 66
2017 EG-04 46 25 18 8 0 0 3 73 8 65
2017 EG-05 53 28 16 4 0 0 0 81 4 57
2017 EG-06 39 39 17 0 4 0 0 78 4 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 72 12 5 4 3 1 2 87 8 246
2017 EG-02 90 10 0 0 0 0 0 100 0 20
2017 EG-03 72 9 4 7 3 3 1 84 11 67
2017 EG-04 65 15 5 6 6 0 3 82 13 65
2017 EG-05 79 16 5 0 0 0 0 95 0 57
2017 EG-06 74 9 4 9 0 0 4 86 9 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 51 28 10 7 2 0 1 80 10 246
2017 EG-02 61 24 5 0 5 0 5 89 5 20
2017 EG-03 48 34 10 7 0 0 0 82 7 67
2017 EG-04 52 23 12 9 2 0 2 77 11 65
2017 EG-05 60 28 5 4 4 0 0 88 7 57
2017 EG-06 43 30 13 13 0 0 0 74 13 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 62 20 6 5 5 1 0 83 11 245
2017 EG-02 66 14 0 5 5 5 5 89 11 20
2017 EG-03 67 16 6 3 6 1 0 85 9 67
2017 EG-04 62 22 5 8 5 0 0 83 12 65
2017 EG-05 64 21 13 0 2 0 0 86 2 56
2017 EG-06 57 30 0 9 4 0 0 87 13 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 62 8 2 1 1 1 26 95 3 245
2017 EG-02 70 5 0 0 5 0 20 94 6 20
2017 EG-03 64 6 2 0 0 2 27 98 0 66
2017 EG-04 61 8 2 2 0 0 28 96 2 65
2017 EG-05 61 11 2 0 0 2 25 98 0 57
2017 EG-06 70 9 4 0 0 0 17 95 0 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 74 10 5 1 1 0 9 92 3 245
2017 EG-02 79 5 10 0 0 0 5 89 0 20
2017 EG-03 78 6 4 1 0 0 10 93 2 67
2017 EG-04 74 11 5 0 3 0 8 92 3 65
2017 EG-05 73 14 2 0 2 0 9 96 2 56
2017 EG-06 65 13 4 9 0 0 9 86 10 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 64 17 7 3 5 0 4 84 9 246
2017 EG-02 40 14 30 5 10 0 0 54 15 20
2017 EG-03 54 18 12 4 9 1 1 74 14 67
2017 EG-04 66 17 2 3 5 0 8 90 8 65
2017 EG-05 77 18 0 2 0 0 4 98 2 57
2017 EG-06 65 17 4 0 4 0 9 90 5 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 51 32 11 2 1 0 3 85 3 246
2017 EG-02 80 15 5 0 0 0 0 95 0 20
2017 EG-03 45 33 13 3 1 0 4 81 5 67
2017 EG-04 51 31 9 3 2 0 5 85 5 65
2017 EG-05 44 39 16 0 0 0 2 84 0 57
2017 EG-06 52 30 13 4 0 0 0 83 4 23

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 15 39 34 9 3 0 0 54 12 246
2017 EG-02 34 31 25 10 0 0 0 65 10 20
2017 EG-03 15 40 31 10 3 0 0 55 13 67
2017 EG-04 15 41 34 6 3 0 0 57 9 65
2017 EG-05 14 42 39 4 2 0 0 56 5 57
2017 EG-06 9 35 35 17 0 4 0 45 18 23

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 4 13 32 30 20 1 0 51 17 246
2017 EG-02 0 10 24 41 25 0 0 66 10 20
2017 EG-03 6 9 28 31 25 0 0 57 15 67
2017 EG-04 2 12 32 29 23 2 0 53 14 65
2017 EG-05 2 18 37 25 17 2 0 43 20 57
2017 EG-06 4 17 35 39 4 0 0 43 22 23
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 32 21 23 4 9 10 1 36 64 246
2017 EG-02 5 24 21 15 19 15 0 6 94 20
2017 EG-03 33 21 24 3 10 9 0 36 64 67
2017 EG-04 37 15 23 2 12 9 2 41 59 65
2017 EG-05 28 21 26 4 5 14 2 33 67 57
2017 EG-06 39 30 17 0 4 9 0 43 57 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EG 18 141
2017 EG-02 44 16
2017 EG-03 21 39
2017 EG-04 24 34
2017 EG-05 0 32
2017 EG-06 8 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EG 27 141
2017 EG-02 37 16
2017 EG-03 33 39
2017 EG-04 27 34
2017 EG-05 28 32
2017 EG-06 0 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EG 19 141
2017 EG-02 13 16
2017 EG-03 23 39
2017 EG-04 26 34
2017 EG-05 16 32
2017 EG-06 17 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EG 35 141
2017 EG-02 32 16
2017 EG-03 44 39
2017 EG-04 35 34
2017 EG-05 25 32
2017 EG-06 42 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EG 5 141
2017 EG-02 0 16
2017 EG-03 10 39
2017 EG-04 6 34
2017 EG-05 3 32
2017 EG-06 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EG 46 141
2017 EG-02 50 16
2017 EG-03 38 39
2017 EG-04 47 34
2017 EG-05 53 32
2017 EG-06 33 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EG 6 47 20 8 5 14 137
2017 EG-02 5 45 13 18 0 19 16
2017 EG-03 0 50 21 8 5 16 38
2017 EG-04 9 45 12 9 6 18 33
2017 EG-05 16 41 28 6 6 3 32
2017 EG-06 0 58 25 0 0 17 12

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 14 23 11 19 18 3 13 44 43 141
2017 EG-02 26 24 13 6 31 0 0 50 37 16
2017 EG-03 18 21 15 15 15 8 8 45 36 39
2017 EG-04 18 26 3 18 18 0 17 54 43 34
2017 EG-05 3 34 9 19 16 3 16 46 42 32
2017 EG-06 8 0 33 42 17 0 0 8 58 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EG 3 11 16 24 35 2 8 16 66 141
2017 EG-02 0 11 19 26 44 0 0 11 69 16
2017 EG-03 5 15 15 26 31 5 3 22 61 39
2017 EG-04 3 9 15 26 38 0 9 13 71 34
2017 EG-05 0 13 16 13 41 3 16 15 65 32
2017 EG-06 0 8 25 42 25 0 0 8 67 12
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