2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 50 4 1 2 0 0 93 3 103
2017 Scientific and Professional 38 44 8 7 3 0 0 82 9 1136
2017 Administration and Foreign Services 30 44 12 8 6 0 0 75 14 798
2017 Technical 35 43 14 6 2 0 0 78 8 263
2017 Administrative Support 32 40 17 8 4 0 0 72 12 85
2017 Operational 39 50 7 4 0 0 0 89 4 26
2017 Other 40 50 4 6 0 0 0 90 6 81
2014 Executive 49 41 5 5 1 0 0 89 6 121
2014 Scientific and Professional 31 44 11 9 5 0 0 76 13 1188
2014 Administration and Foreign Services 28 45 12 10 5 0 0 73 15 947
2014 Technical 23 51 12 10 2 0 0 75 13 308
2014 Administrative Support 29 39 16 8 7 0 2 69 15 101
2014 Operational 53 36 4 7 0 0 0 90 7 28
2014 Other 45 42 3 6 5 0 0 87 10 64

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 35 13 5 2 0 0 80 7 103
2017 Scientific and Professional 32 39 12 11 6 0 0 71 17 1135
2017 Administration and Foreign Services 32 36 13 12 8 0 0 67 20 798
2017 Technical 28 36 15 13 8 1 0 65 20 262
2017 Administrative Support 35 35 14 5 11 0 0 70 16 84
2017 Operational 26 35 15 8 16 0 0 61 23 26
2017 Other 54 35 8 2 1 0 0 89 3 81

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 27 2 1 1 0 0 96 2 99
2017 Scientific and Professional 53 36 8 2 1 0 0 89 4 1134
2017 Administration and Foreign Services 48 35 10 4 2 0 0 83 6 797
2017 Technical 54 35 8 2 0 0 0 89 3 263
2017 Administrative Support 60 30 6 2 1 0 0 91 4 85
2017 Operational 77 12 11 0 0 0 0 89 0 26
2017 Other 55 29 11 5 0 0 0 84 5 81
2014 Executive 79 19 2 0 0 0 0 98 0 121
2014 Scientific and Professional 58 30 7 3 2 0 0 88 5 1188
2014 Administration and Foreign Services 58 32 7 2 1 0 0 90 3 945
2014 Technical 53 32 10 3 1 0 0 86 4 308
2014 Administrative Support 62 26 7 1 3 0 1 89 4 101
2014 Operational 79 15 0 7 0 0 0 93 7 28
2014 Other 60 29 4 6 0 0 1 90 6 64

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 41 5 1 2 0 0 92 3 100
2017 Scientific and Professional 44 39 9 5 3 0 0 84 8 1133
2017 Administration and Foreign Services 38 39 11 7 4 0 0 78 11 795
2017 Technical 40 45 10 3 2 0 0 85 5 263
2017 Administrative Support 48 30 11 8 2 0 0 79 11 85
2017 Operational 42 39 15 0 4 0 0 81 4 26
2017 Other 56 33 6 5 0 0 0 89 5 81
2014 Executive 54 35 7 3 1 0 0 89 4 121
2014 Scientific and Professional 37 42 11 8 3 0 0 79 11 1187
2014 Administration and Foreign Services 37 40 11 8 3 0 0 77 11 945
2014 Technical 36 42 14 6 2 1 0 78 8 309
2014 Administrative Support 36 40 14 7 3 0 0 76 10 101
2014 Operational 71 26 3 0 0 0 0 97 0 28
2014 Other 54 34 6 0 5 1 0 89 5 64

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 40 6 5 1 0 0 88 6 102
2017 Scientific and Professional 33 36 17 8 5 1 0 69 13 1135
2017 Administration and Foreign Services 33 36 17 7 6 1 0 70 13 799
2017 Technical 32 31 14 13 7 2 0 65 20 263
2017 Administrative Support 55 25 11 7 1 1 0 81 8 85
2017 Operational 31 30 12 19 4 4 0 64 24 26
2017 Other 65 21 8 5 1 0 0 86 6 81
2014 Executive 57 28 12 3 0 1 0 86 3 121
2014 Scientific and Professional 23 39 19 12 7 0 0 62 19 1188
2014 Administration and Foreign Services 33 35 17 9 5 1 0 69 14 946
2014 Technical 19 35 20 17 8 1 0 54 25 309
2014 Administrative Support 38 39 11 5 7 0 1 77 12 101
2014 Operational 42 33 7 18 0 0 0 76 18 28
2014 Other 50 31 15 1 1 0 2 83 2 64

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 43 6 4 1 0 0 89 5 103
2017 Scientific and Professional 32 39 15 9 5 0 0 71 14 1136
2017 Administration and Foreign Services 34 38 16 7 5 0 0 72 12 799
2017 Technical 29 35 20 11 5 0 0 65 15 263
2017 Administrative Support 55 28 9 5 2 0 0 83 7 84
2017 Operational 28 42 19 8 4 0 0 69 12 26
2017 Other 62 26 10 1 1 0 0 88 2 80
2014 Executive 57 29 11 4 0 0 0 86 4 121
2014 Scientific and Professional 22 39 18 14 7 0 0 61 21 1188
2014 Administration and Foreign Services 33 36 19 7 5 0 0 69 12 946
2014 Technical 17 37 24 14 7 1 0 55 21 308
2014 Administrative Support 37 40 10 6 7 0 0 77 13 100
2014 Operational 39 33 4 21 4 0 0 71 25 28
2014 Other 46 42 3 6 1 1 1 90 7 64

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 25 17 16 3 4 0 63 19 103
2017 Scientific and Professional 30 28 20 11 6 4 2 62 18 1134
2017 Administration and Foreign Services 32 26 18 12 7 4 1 61 20 798
2017 Technical 29 28 15 12 8 6 0 61 22 261
2017 Administrative Support 46 22 16 2 6 6 1 73 9 85
2017 Operational 43 15 11 12 15 4 0 60 28 26
2017 Other 43 19 12 10 2 12 3 72 14 81
2014 Executive 44 18 18 9 4 4 2 67 14 121
2014 Scientific and Professional 25 29 21 12 7 4 1 57 20 1186
2014 Administration and Foreign Services 31 24 19 11 10 5 1 58 22 945
2014 Technical 23 26 23 10 9 8 1 54 21 309
2014 Administrative Support 46 21 12 8 9 5 0 70 18 101
2014 Operational 46 29 7 10 4 0 4 78 14 28
2014 Other 33 43 13 7 1 0 2 78 8 64
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 26 6 6 2 3 0 86 8 103
2017 Scientific and Professional 45 30 12 6 5 1 1 77 11 1137
2017 Administration and Foreign Services 46 28 14 6 4 2 1 76 10 799
2017 Technical 48 32 9 5 5 2 0 81 10 263
2017 Administrative Support 49 27 7 9 4 2 1 79 14 85
2017 Operational 40 24 12 21 4 0 0 64 25 25
2017 Other 66 22 5 3 2 1 0 89 6 81
2014 Executive 61 29 5 3 1 0 1 91 4 121
2014 Scientific and Professional 40 32 12 8 5 2 0 74 14 1188
2014 Administration and Foreign Services 43 29 11 7 5 3 1 76 12 947
2014 Technical 42 31 12 7 6 2 0 75 13 309
2014 Administrative Support 47 26 13 6 7 2 0 74 13 101
2014 Operational 43 14 15 11 7 11 0 64 20 28
2014 Other 70 26 1 1 1 0 1 97 2 64

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 31 6 4 2 0 0 88 6 103
2017 Scientific and Professional 43 33 11 7 5 0 0 76 13 1134
2017 Administration and Foreign Services 42 32 10 9 5 1 0 75 14 799
2017 Technical 44 32 11 8 5 1 0 76 13 262
2017 Administrative Support 48 35 6 1 9 0 0 83 11 85
2017 Operational 32 32 16 16 4 0 0 64 21 25
2017 Other 59 23 9 7 0 1 0 84 7 81
2014 Executive 62 30 5 2 1 0 1 93 2 121
2014 Scientific and Professional 38 34 12 10 6 0 0 72 16 1187
2014 Administration and Foreign Services 42 33 9 8 6 1 0 77 14 947
2014 Technical 36 35 10 10 6 1 0 73 17 309
2014 Administrative Support 49 30 10 3 7 2 0 80 10 101
2014 Operational 42 29 10 11 4 0 4 75 15 28
2014 Other 57 33 3 4 2 1 1 92 6 64

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 25 11 5 2 0 0 83 7 102
2017 Scientific and Professional 47 28 11 8 5 0 0 75 13 1136
2017 Administration and Foreign Services 49 29 9 7 6 1 0 78 13 798
2017 Technical 53 26 8 6 7 0 0 79 13 262
2017 Administrative Support 60 24 5 4 7 0 0 85 11 85
2017 Operational 39 27 8 7 16 4 0 68 24 26
2017 Other 75 16 5 3 1 0 0 91 4 81
2014 Executive 60 26 7 3 1 1 2 88 4 121
2014 Scientific and Professional 43 31 13 8 5 0 0 74 13 1188
2014 Administration and Foreign Services 50 27 10 7 5 0 0 78 12 946
2014 Technical 45 31 9 8 5 1 0 77 13 309
2014 Administrative Support 52 28 9 3 6 1 1 82 9 101
2014 Operational 57 15 15 7 7 0 0 71 14 28
2014 Other 75 20 2 0 2 2 0 96 2 64

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 40 10 9 3 1 0 78 12 103
2017 Scientific and Professional 25 32 16 11 6 10 0 63 19 1137
2017 Administration and Foreign Services 21 35 17 10 8 8 1 62 20 799
2017 Technical 24 34 16 7 7 12 0 66 16 262
2017 Administrative Support 34 34 13 6 1 9 2 77 8 85
2017 Operational 20 42 12 11 8 7 0 66 21 26
2017 Other 51 21 9 0 1 18 0 88 1 81
2014 Executive 52 36 4 5 1 3 0 90 6 121
2014 Scientific and Professional 21 34 18 10 5 12 0 63 17 1188
2014 Administration and Foreign Services 21 35 18 11 6 9 0 62 19 946
2014 Technical 18 35 17 10 6 14 0 61 19 309
2014 Administrative Support 29 23 18 10 6 15 0 61 18 101
2014 Operational 34 15 22 15 7 7 0 53 24 28
2014 Other 33 33 7 5 4 18 1 81 10 64

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 37 12 6 2 0 0 80 8 103
2017 Scientific and Professional 20 35 18 15 9 4 0 57 24 1133
2017 Administration and Foreign Services 19 34 19 14 10 4 1 56 24 798
2017 Technical 17 35 19 16 10 3 0 54 26 262
2017 Administrative Support 33 34 18 8 4 2 1 69 12 85
2017 Operational 16 43 15 4 15 7 0 63 21 26
2017 Other 47 26 10 2 2 14 0 85 4 81
2014 Executive 52 38 7 4 0 0 0 89 4 121
2014 Scientific and Professional 16 31 22 18 10 2 0 48 29 1187
2014 Administration and Foreign Services 19 36 21 14 8 4 0 56 22 946
2014 Technical 11 26 20 21 18 4 0 39 40 309
2014 Administrative Support 30 21 18 14 12 6 0 54 27 101
2014 Operational 24 29 11 18 15 4 0 54 34 28
2014 Other 35 43 9 5 0 7 1 85 5 64

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 41 17 12 3 0 0 68 15 102
2017 Scientific and Professional 13 31 20 16 12 7 0 48 31 1136
2017 Administration and Foreign Services 15 29 20 19 9 7 1 48 30 798
2017 Technical 11 27 19 16 15 11 0 44 35 263
2017 Administrative Support 27 30 21 6 7 8 1 63 14 85
2017 Operational 16 42 15 15 8 4 0 60 24 26
2017 Other 40 18 10 3 2 27 1 80 6 81
2014 Executive 38 44 12 7 0 0 0 81 7 121
2014 Scientific and Professional 9 27 23 20 14 6 0 39 36 1188
2014 Administration and Foreign Services 12 33 21 19 9 6 0 48 30 946
2014 Technical 8 23 21 20 20 8 0 34 44 309
2014 Administrative Support 23 15 23 11 16 12 0 43 30 100
2014 Operational 21 17 15 26 11 10 0 43 41 28
2014 Other 18 30 13 14 4 20 2 61 23 64

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 40 9 8 5 2 0 78 13 103
2017 Scientific and Professional 19 30 17 15 12 7 0 52 30 1134
2017 Administration and Foreign Services 19 26 19 15 14 8 0 48 31 799
2017 Technical 18 26 17 18 12 9 0 48 33 263
2017 Administrative Support 33 25 21 6 7 8 0 63 14 85
2017 Operational 19 31 23 20 4 4 0 52 24 26
2017 Other 39 27 5 4 3 22 0 85 9 81
2014 Executive 55 28 13 2 2 1 0 83 4 121
2014 Scientific and Professional 15 28 20 18 14 5 0 46 33 1188
2014 Administration and Foreign Services 18 31 18 14 12 6 0 53 28 945
2014 Technical 13 24 18 17 20 8 0 40 40 309
2014 Administrative Support 27 21 16 9 15 13 0 55 27 101
2014 Operational 25 25 7 25 7 10 0 55 36 28
2014 Other 35 23 16 1 9 14 2 69 12 63

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 40 17 13 1 0 0 69 14 103
2017 Scientific and Professional 14 32 19 21 12 3 0 47 33 1136
2017 Administration and Foreign Services 13 32 18 21 12 3 0 47 34 799
2017 Technical 15 30 19 18 13 5 0 47 33 263
2017 Administrative Support 30 30 19 11 7 2 1 62 18 85
2017 Operational 16 46 11 11 8 7 0 67 21 26
2017 Other 37 20 8 7 2 24 3 77 12 81
2014 Executive 38 42 13 5 2 1 0 80 7 121
2014 Scientific and Professional 10 29 22 22 14 2 0 40 37 1188
2014 Administration and Foreign Services 13 34 17 19 14 3 0 49 34 945
2014 Technical 9 31 17 22 17 4 0 42 41 309
2014 Administrative Support 21 26 20 14 17 3 0 48 31 101
2014 Operational 21 25 21 11 18 4 0 47 31 28
2014 Other 23 28 26 11 0 11 1 58 13 64
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 33 11 10 4 0 0 76 14 103
2017 Scientific and Professional 26 39 15 13 7 0 0 65 20 1134
2017 Administration and Foreign Services 30 34 16 12 8 0 0 64 20 798
2017 Technical 25 34 18 14 8 0 0 59 22 262
2017 Administrative Support 34 36 11 5 11 0 2 72 16 85
2017 Operational 23 35 15 23 4 0 0 58 27 26
2017 Other 50 38 7 3 1 1 0 89 4 81
2014 Executive 43 39 9 5 3 0 0 83 8 121
2014 Scientific and Professional 18 37 18 15 11 0 0 56 26 1188
2014 Administration and Foreign Services 24 37 15 14 10 1 0 61 23 945
2014 Technical 19 35 17 16 13 0 0 54 29 308
2014 Administrative Support 28 35 9 12 16 0 0 63 28 101
2014 Operational 25 25 22 18 10 0 0 50 28 28
2014 Other 50 25 13 10 1 0 1 76 11 64

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 34 10 5 5 1 0 79 10 103
2017 Scientific and Professional 31 42 11 11 5 0 0 73 16 1135
2017 Administration and Foreign Services 28 38 13 14 7 0 0 66 21 799
2017 Technical 22 47 13 11 6 0 0 70 18 262
2017 Administrative Support 37 38 12 4 10 0 0 75 13 84
2017 Operational 27 39 19 8 8 0 0 65 15 26
2017 Other 40 42 11 5 1 0 0 83 6 80

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 50 11 17 1 2 2 70 19 102
2017 Scientific and Professional 11 20 18 16 9 22 4 41 35 1136
2017 Administration and Foreign Services 12 19 17 17 12 21 3 40 38 798
2017 Technical 9 17 16 19 15 22 2 34 45 262
2017 Administrative Support 15 23 13 8 18 20 4 49 34 85
2017 Operational 8 17 28 12 23 12 0 28 40 25
2017 Other 24 9 9 6 2 46 3 67 15 81
2014 Executive 27 45 14 10 1 1 2 74 11 120
2014 Scientific and Professional 9 18 21 18 11 20 4 35 37 1185
2014 Administration and Foreign Services 13 21 17 18 13 14 3 42 38 946
2014 Technical 7 19 21 19 17 15 3 32 43 308
2014 Administrative Support 14 15 20 19 12 19 2 36 39 101
2014 Operational 17 18 11 29 14 10 0 39 48 28
2014 Other 22 12 13 10 2 30 11 59 19 64

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 41 6 8 3 1 0 84 11 103
2017 Scientific and Professional 36 39 11 9 5 0 0 75 14 1134
2017 Administration and Foreign Services 41 33 11 8 6 0 1 74 14 798
2017 Technical 41 37 8 7 6 1 0 79 13 263
2017 Administrative Support 47 32 9 5 6 0 0 80 11 85
2017 Operational 36 20 23 8 12 0 0 56 21 25
2017 Other 57 25 10 7 1 0 0 82 8 81
2014 Executive 49 36 12 2 1 0 1 85 2 121
2014 Scientific and Professional 33 37 12 10 6 0 0 71 16 1188
2014 Administration and Foreign Services 43 33 11 7 6 1 0 76 13 947
2014 Technical 35 39 9 8 6 1 0 76 15 309
2014 Administrative Support 49 33 8 4 6 0 0 82 10 101
2014 Operational 46 22 13 15 4 0 0 68 19 28
2014 Other 49 44 1 1 6 0 0 92 7 64

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 40 9 9 1 0 5 81 10 102
2017 Scientific and Professional 15 32 21 11 5 6 10 56 19 338
2017 Administration and Foreign Services 23 34 15 11 6 5 6 64 19 202
2017 Technical 13 19 23 16 6 6 16 42 29 31
2014 Executive 38 40 9 5 2 3 3 83 7 119
2014 Scientific and Professional 18 34 20 6 6 6 10 62 14 351
2014 Administration and Foreign Services 23 35 13 10 7 2 10 66 19 270
2014 Technical 17 25 13 8 13 13 13 56 27 24

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 40 6 4 0 0 0 90 4 102
2017 Scientific and Professional 35 37 11 10 5 2 1 74 15 1137
2017 Administration and Foreign Services 34 34 12 11 6 3 0 70 18 799
2017 Technical 29 32 17 12 7 2 2 63 20 263
2017 Administrative Support 39 30 9 13 7 1 0 70 20 85
2017 Operational 12 38 16 19 15 0 0 50 34 26
2017 Other 64 23 3 4 1 3 3 92 5 81
2014 Executive 62 33 0 2 0 1 1 97 3 121
2014 Scientific and Professional 32 39 11 10 4 2 3 74 15 1188
2014 Administration and Foreign Services 32 36 10 12 6 2 1 71 18 946
2014 Technical 25 39 12 12 7 3 3 68 20 309
2014 Administrative Support 27 29 24 11 6 3 1 58 18 101
2014 Operational 35 29 4 18 14 0 0 64 33 28
2014 Other 61 24 6 1 4 0 5 89 5 64

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 34 6 1 0 0 0 93 1 102
2017 Scientific and Professional 29 31 12 9 6 11 2 69 18 1137
2017 Administration and Foreign Services 28 27 13 12 8 10 1 62 23 798
2017 Technical 23 29 13 13 8 12 2 61 24 262
2017 Administrative Support 26 28 14 8 8 14 1 64 20 85
2017 Operational 20 20 20 12 15 12 0 46 31 25
2017 Other 52 13 6 1 0 27 0 90 1 81
2014 Executive 71 22 2 1 1 3 1 97 2 121
2014 Scientific and Professional 31 26 15 8 6 10 3 66 17 1188
2014 Administration and Foreign Services 30 28 13 11 8 9 2 64 21 947
2014 Technical 24 30 14 8 10 10 3 63 21 309
2014 Administrative Support 23 17 30 10 8 11 2 45 21 101
2014 Operational 35 14 7 26 14 4 0 51 41 28
2014 Other 50 20 4 0 4 18 5 90 5 64

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 35 12 4 1 0 0 83 5 103
2017 Scientific and Professional 26 42 15 10 5 0 1 70 16 1136
2017 Administration and Foreign Services 31 38 13 11 6 0 0 69 18 798
2017 Technical 29 43 12 9 7 0 0 72 16 262
2017 Administrative Support 34 38 11 7 8 0 1 74 16 85
2017 Operational 23 47 26 0 4 0 0 70 4 26
2017 Other 51 38 5 5 1 0 0 88 6 81
2014 Executive 52 33 8 2 4 0 1 86 6 121
2014 Scientific and Professional 22 40 16 14 7 0 1 63 21 1187
2014 Administration and Foreign Services 28 36 12 15 7 0 1 65 23 946
2014 Technical 25 42 14 13 5 1 0 67 18 308
2014 Administrative Support 29 38 11 11 12 0 0 66 23 101
2014 Operational 31 36 18 0 14 0 0 68 14 28
2014 Other 40 34 12 9 4 0 1 75 12 63

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 33 5 1 1 0 0 93 2 103
2017 Scientific and Professional 51 38 5 4 2 0 0 89 6 1137
2017 Administration and Foreign Services 38 40 10 8 4 0 0 78 12 798
2017 Technical 42 41 9 6 2 0 0 83 8 263
2017 Administrative Support 41 32 11 11 6 0 0 73 16 85
2017 Operational 58 15 15 8 4 0 0 73 12 26
2017 Other 42 45 7 3 3 0 0 87 6 81
2014 Executive 62 33 2 2 2 0 0 95 3 121
2014 Scientific and Professional 46 38 8 6 2 0 0 84 8 1188
2014 Administration and Foreign Services 34 43 12 8 3 0 0 77 11 947
2014 Technical 36 46 10 6 2 0 0 82 8 309
2014 Administrative Support 38 29 14 12 7 1 0 67 19 101
2014 Operational 50 37 4 3 7 0 0 87 10 28
2014 Other 47 42 4 2 4 1 0 90 6 64

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 26 2 3 1 0 0 94 4 103
2017 Scientific and Professional 54 36 4 4 2 0 0 90 5 1136
2017 Administration and Foreign Services 48 37 6 6 3 0 0 85 9 797
2017 Technical 48 39 5 6 2 0 0 87 8 261
2017 Administrative Support 42 38 6 7 7 0 0 80 14 85
2017 Operational 65 15 4 12 4 0 0 81 16 26
2017 Other 42 47 7 3 0 0 1 90 4 81
2014 Executive 74 22 2 1 1 0 0 96 2 121
2014 Scientific and Professional 49 36 6 6 2 0 0 85 8 1187
2014 Administration and Foreign Services 45 38 8 7 2 0 0 82 9 947
2014 Technical 41 45 4 6 4 0 0 86 10 308
2014 Administrative Support 40 37 7 10 6 0 1 77 16 101
2014 Operational 50 36 11 3 0 0 0 86 3 28
2014 Other 43 44 4 6 4 0 0 87 9 64

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 48 12 10 1 2 0 77 11 103
2017 Scientific and Professional 16 34 18 15 12 3 0 52 29 1134
2017 Administration and Foreign Services 20 34 18 14 10 3 0 56 25 797
2017 Technical 16 27 15 20 19 3 0 45 40 262
2017 Administrative Support 38 27 13 7 12 4 0 67 20 85
2017 Operational 20 38 27 8 4 4 0 60 12 26
2017 Other 48 27 6 5 1 12 1 87 7 80
2014 Executive 39 43 10 6 1 1 1 83 7 121
2014 Scientific and Professional 13 32 17 20 15 2 1 46 36 1188
2014 Administration and Foreign Services 19 32 18 17 11 2 0 53 29 946
2014 Technical 9 28 17 21 20 5 0 39 43 309
2014 Administrative Support 29 26 15 8 17 5 1 58 26 101
2014 Operational 28 18 18 11 21 4 0 47 34 28
2014 Other 21 37 16 10 7 7 3 64 18 64

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 30 11 10 7 1 2 72 17 102
2017 Scientific and Professional 17 26 14 19 20 2 2 45 41 1136
2017 Administration and Foreign Services 14 25 16 18 21 4 2 41 42 798
2017 Technical 7 14 13 21 39 5 2 22 64 262
2017 Administrative Support 19 19 22 9 19 7 5 43 33 84
2017 Operational 12 27 15 27 11 4 4 42 42 26
2017 Other 35 22 6 15 1 8 13 72 20 81
2014 Executive 44 27 10 8 5 2 5 75 14 121
2014 Scientific and Professional 13 23 14 19 26 2 2 38 48 1188
2014 Administration and Foreign Services 11 23 16 22 23 2 2 36 47 944
2014 Technical 3 10 13 23 46 3 2 13 73 309
2014 Administrative Support 12 17 11 21 31 4 5 31 57 101
2014 Operational 25 11 0 18 29 4 14 43 57 28
2014 Other 15 25 9 10 16 9 15 54 35 64

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 33 3 2 1 0 0 94 3 100
2017 Scientific and Professional 33 41 10 10 5 0 0 75 15 1131
2017 Administration and Foreign Services 31 39 13 11 6 0 0 70 17 796
2017 Technical 29 44 10 10 6 0 0 74 16 263
2017 Administrative Support 29 42 16 5 7 0 0 72 12 85
2017 Operational 23 45 12 16 4 0 0 68 20 26
2017 Other 49 33 12 4 0 1 0 84 4 81
2014 Executive 58 36 3 2 1 0 0 94 2 120
2014 Scientific and Professional 21 44 12 13 9 0 0 65 22 1187
2014 Administration and Foreign Services 24 43 13 12 8 0 0 67 20 946
2014 Technical 22 46 13 13 6 0 0 68 19 309
2014 Administrative Support 18 39 18 10 14 1 1 58 24 101
2014 Operational 32 39 22 4 4 0 0 71 7 28
2014 Other 35 38 20 3 5 0 0 73 8 64

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 25 6 5 1 0 0 88 6 98
2017 Scientific and Professional 40 36 10 9 5 0 0 76 13 1133
2017 Administration and Foreign Services 38 35 14 7 5 0 0 74 13 795
2017 Technical 40 37 10 9 4 0 0 77 13 263
2017 Administrative Support 39 40 13 2 6 0 0 79 8 85
2017 Operational 38 23 23 12 4 0 0 61 16 26
2017 Other 63 25 7 3 2 0 0 88 5 81
2014 Executive 62 27 7 3 1 0 0 89 4 121
2014 Scientific and Professional 31 37 12 12 7 0 0 69 19 1187
2014 Administration and Foreign Services 33 36 13 11 6 0 0 70 17 947
2014 Technical 31 40 11 11 6 1 0 71 18 309
2014 Administrative Support 27 39 19 8 7 1 0 66 15 101
2014 Operational 28 44 18 7 4 0 0 72 10 28
2014 Other 50 21 20 8 0 0 1 72 9 64

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 31 8 12 2 0 0 78 14 100
2017 Scientific and Professional 28 38 14 12 6 1 1 67 18 1134
2017 Administration and Foreign Services 32 39 13 10 5 0 0 72 15 797
2017 Technical 32 38 15 10 3 1 1 71 14 263
2017 Administrative Support 39 38 13 6 4 0 0 77 9 85
2017 Operational 23 46 11 12 8 0 0 69 19 26
2017 Other 53 32 10 3 1 1 0 86 4 81
2014 Executive 49 36 9 6 1 0 0 84 7 121
2014 Scientific and Professional 23 35 18 15 7 1 2 59 23 1186
2014 Administration and Foreign Services 29 38 15 11 7 0 1 67 18 946
2014 Technical 25 42 14 11 5 1 1 69 17 309
2014 Administrative Support 34 32 15 10 9 0 1 66 19 101
2014 Operational 32 29 18 7 10 0 4 63 18 28
2014 Other 53 38 7 2 0 0 0 91 2 64

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 49 7 2 1 0 0 90 3 103
2017 Scientific and Professional 19 42 19 11 5 5 0 64 17 1136
2017 Administration and Foreign Services 21 38 19 10 6 5 0 62 18 797
2017 Technical 16 36 20 11 10 6 1 56 22 263
2017 Administrative Support 21 35 22 7 2 11 1 64 11 85
2017 Operational 12 38 23 20 0 8 0 54 21 26
2017 Other 40 34 16 0 0 7 4 82 0 79

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 34 10 15 10 0 1 65 25 103
2017 Scientific and Professional 43 32 10 8 6 0 0 76 14 1136
2017 Administration and Foreign Services 45 33 9 7 5 1 1 79 12 796
2017 Technical 50 31 10 5 3 0 1 81 8 262
2017 Administrative Support 60 21 9 1 7 0 1 82 8 84
2017 Operational 46 31 11 8 4 0 0 77 12 26
2017 Other 60 29 5 2 1 1 1 92 3 80
2014 Executive 37 33 10 15 4 0 2 71 19 121
2014 Scientific and Professional 37 33 14 10 4 0 1 71 14 1187
2014 Administration and Foreign Services 41 35 11 8 5 0 0 76 13 947
2014 Technical 40 34 14 7 2 1 1 76 10 309
2014 Administrative Support 44 32 8 5 8 0 3 78 13 101
2014 Operational 50 21 11 8 7 0 4 74 15 28
2014 Other 52 32 8 6 0 1 2 87 6 64

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 9 9 7 13 0 50 43 39 103
2017 Scientific and Professional 20 21 14 16 16 3 11 48 36 1136
2017 Administration and Foreign Services 32 22 11 12 10 3 10 62 25 798
2017 Technical 26 24 15 11 11 2 10 57 25 262
2017 Administrative Support 32 22 18 1 7 2 18 67 10 85
2017 Operational 54 15 4 23 0 0 4 72 24 26
2017 Other 32 13 9 8 5 12 21 66 21 80
2014 Executive 8 9 4 10 12 0 56 39 51 121
2014 Scientific and Professional 16 23 13 16 18 2 11 45 40 1188
2014 Administration and Foreign Services 27 24 13 12 14 2 8 56 29 947
2014 Technical 26 26 12 11 15 4 7 58 29 309
2014 Administrative Support 26 19 12 5 19 2 17 56 29 101
2014 Operational 46 18 4 15 7 0 10 71 25 28
2014 Other 17 29 8 12 12 3 20 59 31 64

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 23 21 27 24 0 0 27 51 103
2017 Scientific and Professional 26 37 21 10 5 0 1 64 15 1135
2017 Administration and Foreign Services 33 37 16 9 4 0 0 71 13 800
2017 Technical 41 36 11 7 2 1 1 79 10 263
2017 Administrative Support 65 23 7 1 2 0 2 89 4 85
2017 Operational 36 56 8 0 0 0 0 92 0 25
2017 Other 67 24 7 0 2 0 0 91 2 81
2014 Executive 5 23 21 23 24 0 3 30 49 121
2014 Scientific and Professional 23 39 18 11 7 0 1 63 19 1188
2014 Administration and Foreign Services 33 37 16 8 6 0 1 70 14 946
2014 Technical 39 34 17 6 2 0 1 74 9 309
2014 Administrative Support 42 32 15 5 4 0 2 76 9 101
2014 Operational 40 18 32 4 3 0 4 60 7 28
2014 Other 54 31 12 2 0 0 1 86 2 64

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 29 8 5 1 2 11 83 7 103
2017 Scientific and Professional 52 25 7 6 4 4 2 82 11 1131
2017 Administration and Foreign Services 51 25 8 5 5 3 3 81 11 798
2017 Technical 58 21 6 3 2 6 4 88 6 262
2017 Administrative Support 57 14 7 5 2 5 9 83 8 85
2017 Operational 39 27 12 8 0 7 8 77 9 26
2017 Other 63 15 3 0 1 9 8 94 2 81
2014 Executive 48 18 10 2 1 4 16 83 4 121
2014 Scientific and Professional 52 24 8 5 4 4 4 82 9 1188
2014 Administration and Foreign Services 51 22 10 5 5 2 4 78 11 946
2014 Technical 54 27 6 3 4 3 2 86 7 309
2014 Administrative Support 51 24 5 6 6 2 6 82 13 101
2014 Operational 56 19 4 0 0 0 22 95 0 28
2014 Other 63 25 4 1 1 1 6 94 2 64

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 51 27 21 103
2017 Scientific and Professional 23 44 33 1136
2017 Administration and Foreign Services 31 33 36 800
2017 Technical 17 53 31 263
2017 Administrative Support 24 50 26 85
2017 Operational 30 46 23 26
2017 Other 61 8 31 80
2014 Executive 44 36 20 121
2014 Scientific and Professional 23 44 32 1185
2014 Administration and Foreign Services 34 30 36 946
2014 Technical 15 52 32 309
2014 Administrative Support 24 40 36 101
2014 Operational 18 42 40 28
2014 Other 48 23 29 64

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 9 26 53 6 2 4 53
2017 Scientific and Professional 19 16 37 10 11 8 257
2017 Administration and Foreign Services 17 25 46 2 4 6 250
2017 Technical 36 14 23 11 9 7 44
2017 Administrative Support 50 10 30 5 5 0 20
2017 Other 0 0 4 0 94 1 46
2014 Executive 13 26 54 2 9999 6 54
2014 Scientific and Professional 17 24 31 15 9999 13 285
2014 Administration and Foreign Services 12 24 48 7 9999 9 319
2014 Technical 58 9 10 13 9999 11 47
2014 Administrative Support 25 38 21 13 9999 4 24
2014 Other 2 16 8 17 9999 57 28
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 28 3 3 1 0 0 93 4 103
2017 Scientific and Professional 41 41 8 7 3 0 0 82 10 1135
2017 Administration and Foreign Services 39 39 10 7 4 0 0 78 11 798
2017 Technical 32 40 14 8 5 2 0 73 13 263
2017 Administrative Support 51 30 11 1 6 1 0 82 7 84
2017 Operational 35 50 8 4 0 4 0 88 4 26
2017 Other 58 29 8 3 0 1 0 88 4 81
2014 Executive 74 24 2 0 0 1 0 98 0 121
2014 Scientific and Professional 37 41 11 7 3 0 0 78 10 1188
2014 Administration and Foreign Services 37 42 12 5 3 1 0 79 9 945
2014 Technical 27 41 15 11 4 1 0 69 16 308
2014 Administrative Support 45 32 9 7 5 3 0 79 12 101
2014 Operational 46 44 7 4 0 0 0 89 4 28
2014 Other 47 36 9 1 5 2 0 85 6 64

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 58 11 3 4 0 0 82 7 103
2017 Scientific and Professional 19 42 20 13 5 2 0 61 18 1134
2017 Administration and Foreign Services 22 42 20 10 4 2 0 65 14 796
2017 Technical 18 38 23 14 4 3 0 57 19 262
2017 Administrative Support 34 42 18 2 2 1 0 77 5 85
2017 Operational 23 46 19 12 0 0 0 69 12 26
2017 Other 41 40 7 7 1 3 1 85 8 80
2014 Executive 50 39 8 1 1 0 1 90 2 121
2014 Scientific and Professional 17 44 20 12 5 1 0 62 17 1187
2014 Administration and Foreign Services 24 42 18 10 4 1 0 68 14 947
2014 Technical 14 37 24 14 7 3 0 53 23 309
2014 Administrative Support 35 36 16 2 8 4 0 73 10 101
2014 Operational 25 30 27 11 0 7 0 59 12 28
2014 Other 28 55 15 1 1 0 0 83 2 64

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 21 51 15 5 0 1 20 29 103
2017 Scientific and Professional 9 23 38 20 8 0 2 29 32 1129
2017 Administration and Foreign Services 11 26 37 17 7 0 3 24 38 795
2017 Technical 5 23 34 23 10 1 3 34 30 261
2017 Administrative Support 6 21 31 21 13 1 7 37 29 82
2017 Operational 16 24 37 19 4 0 0 23 40 25
2017 Other 4 12 26 29 22 2 4 55 17 81
2014 Executive 2 17 54 18 5 0 3 24 20 121
2014 Scientific and Professional 10 26 39 16 5 0 2 22 37 1182
2014 Administration and Foreign Services 10 27 39 16 5 0 1 22 38 945
2014 Technical 8 25 37 16 9 2 2 27 35 309
2014 Administrative Support 13 31 39 11 6 1 0 17 44 101
2014 Operational 14 22 26 28 4 0 7 34 38 28
2014 Other 5 12 37 21 16 6 3 41 19 64

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 18 40 30 8 0 2 38 21 103
2017 Scientific and Professional 7 19 28 26 14 2 3 43 28 1133
2017 Administration and Foreign Services 9 17 29 25 12 3 6 40 29 789
2017 Technical 6 15 27 26 17 5 4 47 23 260
2017 Administrative Support 7 10 22 21 21 4 15 51 21 81
2017 Operational 16 8 32 27 16 0 0 44 24 25
2017 Other 4 4 9 21 49 6 7 80 9 81
2014 Executive 1 12 34 38 11 0 4 52 13 121
2014 Scientific and Professional 10 21 32 24 9 2 2 34 32 1182
2014 Administration and Foreign Services 10 18 32 23 12 2 3 37 29 941
2014 Technical 12 21 31 19 10 4 3 32 36 308
2014 Administrative Support 11 19 38 13 10 6 4 25 33 101
2014 Operational 10 21 29 6 22 7 4 31 36 28
2014 Other 1 14 21 21 27 7 9 58 18 63

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 27 37 14 6 0 0 20 43 103
2017 Scientific and Professional 23 27 29 11 5 1 3 17 52 1133
2017 Administration and Foreign Services 19 27 28 13 7 1 4 21 49 794
2017 Technical 17 26 27 12 8 3 7 22 48 261
2017 Administrative Support 9 21 30 16 14 1 10 33 33 82
2017 Operational 12 24 24 16 12 8 4 32 41 25
2017 Other 9 14 22 13 27 8 7 47 26 81
2014 Executive 20 33 27 11 6 0 4 17 55 121
2014 Scientific and Professional 35 30 21 7 3 1 2 11 67 1184
2014 Administration and Foreign Services 25 31 27 11 4 1 2 15 57 943
2014 Technical 24 26 27 12 5 2 4 18 53 309
2014 Administrative Support 23 21 30 13 6 1 6 21 47 100
2014 Operational 32 17 15 11 10 4 11 25 58 28
2014 Other 19 19 32 14 8 1 6 24 41 64

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 35 37 9 2 0 0 11 53 102
2017 Scientific and Professional 10 18 33 25 11 0 2 37 29 1125
2017 Administration and Foreign Services 12 19 33 22 9 1 4 33 33 791
2017 Technical 1 9 30 37 20 0 2 59 10 259
2017 Administrative Support 4 6 17 34 28 0 12 70 11 83
2017 Operational 4 20 30 17 25 0 4 44 26 24
2017 Other 0 4 9 34 46 4 4 87 4 80
2014 Executive 7 34 41 13 2 0 2 16 42 121
2014 Scientific and Professional 9 20 36 25 7 0 2 33 30 1181
2014 Administration and Foreign Services 11 20 40 21 6 0 2 28 31 941
2014 Technical 3 11 29 35 17 1 3 55 15 306
2014 Administrative Support 4 15 33 26 14 1 6 44 20 99
2014 Operational 7 11 21 25 18 0 18 52 22 28
2014 Other 8 1 24 28 35 0 5 66 9 64

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 27 42 6 2 0 0 8 50 103
2017 Scientific and Professional 18 26 27 17 9 1 3 26 46 1131
2017 Administration and Foreign Services 22 22 30 15 8 1 3 23 46 794
2017 Technical 14 23 28 21 11 1 2 33 38 261
2017 Administrative Support 6 9 25 25 19 3 12 53 17 83
2017 Operational 27 11 35 16 8 4 0 24 40 26
2017 Other 4 9 15 23 41 3 5 70 14 81
2014 Executive 21 33 32 8 3 0 2 12 56 121
2014 Scientific and Professional 24 28 27 13 4 1 2 18 54 1185
2014 Administration and Foreign Services 24 26 29 12 6 0 3 18 51 943
2014 Technical 18 26 27 15 10 1 2 26 46 308
2014 Administrative Support 16 25 29 16 8 2 4 25 44 100
2014 Operational 17 36 10 11 15 4 7 29 60 28
2014 Other 9 7 22 23 19 9 11 53 20 64

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 22 40 26 2 0 1 29 31 103
2017 Scientific and Professional 9 16 26 26 15 2 5 44 28 1133
2017 Administration and Foreign Services 14 20 26 20 12 3 5 35 37 795
2017 Technical 3 10 18 33 25 3 8 66 14 261
2017 Administrative Support 10 14 22 18 18 6 12 44 29 83
2017 Operational 4 13 17 29 29 4 4 63 18 24
2017 Other 2 4 12 15 49 11 6 78 7 80
2014 Executive 2 11 36 37 10 1 4 48 14 121
2014 Scientific and Professional 6 16 27 30 14 2 5 47 24 1183
2014 Administration and Foreign Services 8 18 27 26 13 1 6 42 28 942
2014 Technical 9 10 21 27 22 4 8 55 21 309
2014 Administrative Support 8 11 27 29 13 5 8 48 22 101
2014 Operational 4 0 22 39 15 0 21 68 5 28
2014 Other 11 3 8 31 27 7 13 73 18 64

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 35 33 12 1 0 0 13 54 102
2017 Scientific and Professional 20 28 30 12 5 2 3 18 51 1130
2017 Administration and Foreign Services 15 24 35 13 6 2 4 20 43 793
2017 Technical 16 25 25 15 10 3 6 28 45 262
2017 Administrative Support 6 12 35 20 16 4 7 40 20 81
2017 Operational 12 20 40 16 8 4 0 25 33 25
2017 Other 7 8 19 19 29 10 8 59 17 80
2014 Executive 22 33 31 7 3 1 2 11 57 121
2014 Scientific and Professional 29 30 24 9 3 2 2 13 62 1185
2014 Administration and Foreign Services 20 27 34 11 5 1 2 17 48 945
2014 Technical 23 23 26 14 8 2 3 23 49 309
2014 Administrative Support 15 20 35 14 12 0 5 27 36 101
2014 Operational 18 25 17 7 11 7 14 23 55 28
2014 Other 14 15 23 17 22 2 6 43 32 64

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 29 4 3 0 0 0 93 3 103
2017 Scientific and Professional 42 33 9 9 6 1 0 76 15 1137
2017 Administration and Foreign Services 42 30 10 9 8 1 0 73 17 797
2017 Technical 37 28 10 14 8 2 0 67 23 262
2017 Administrative Support 46 29 9 4 11 1 0 76 14 85
2017 Operational 27 34 15 8 16 0 0 62 23 26
2017 Other 70 23 3 2 1 1 0 94 4 81
2014 Executive 68 25 2 2 2 1 1 94 4 121
2014 Scientific and Professional 40 34 9 9 6 1 0 76 16 1188
2014 Administration and Foreign Services 42 29 10 9 9 1 0 72 18 947
2014 Technical 34 34 9 13 8 1 0 69 21 309
2014 Administrative Support 47 25 7 8 13 1 0 72 21 101
2014 Operational 31 29 11 15 10 0 4 63 26 28
2014 Other 49 30 8 5 5 2 1 82 10 64

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 45 4 1 0 0 0 95 1 102
2017 Scientific and Professional 49 35 7 6 3 0 0 85 8 1136
2017 Administration and Foreign Services 45 36 7 8 4 0 0 81 12 799
2017 Technical 42 34 8 10 4 1 0 77 14 262
2017 Administrative Support 50 30 7 8 5 0 0 80 13 85
2017 Operational 36 36 11 4 13 0 0 72 16 25
2017 Other 76 18 2 3 0 0 0 95 3 81
2014 Executive 57 33 3 5 1 0 1 91 6 121
2014 Scientific and Professional 45 40 8 6 2 0 0 84 8 1188
2014 Administration and Foreign Services 41 39 10 7 4 0 0 80 10 947
2014 Technical 34 46 8 9 3 1 0 80 12 309
2014 Administrative Support 46 30 15 5 5 0 0 75 10 101
2014 Operational 29 44 15 4 4 4 0 76 8 27
2014 Other 65 28 5 2 0 0 0 93 2 64

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 39 8 2 1 1 0 89 3 102
2017 Scientific and Professional 33 40 14 4 3 7 0 79 7 1136
2017 Administration and Foreign Services 38 35 15 4 2 6 0 78 7 797
2017 Technical 36 35 18 3 0 8 0 77 4 262
2017 Administrative Support 54 32 8 0 2 4 0 89 2 84
2017 Operational 31 34 31 0 0 4 0 68 0 26
2017 Other 59 25 5 2 0 10 0 92 3 81
2014 Executive 66 29 2 0 1 2 0 97 1 121
2014 Scientific and Professional 37 37 13 3 2 8 0 81 6 1186
2014 Administration and Foreign Services 44 34 13 2 1 5 0 82 4 947
2014 Technical 37 37 14 4 1 8 0 80 5 309
2014 Administrative Support 44 30 11 2 3 11 0 82 6 101
2014 Operational 34 33 21 0 4 4 4 73 4 28
2014 Other 38 44 8 0 4 6 0 88 4 64

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 48 5 3 1 0 0 91 4 103
2017 Scientific and Professional 36 42 12 5 2 3 0 81 7 1133
2017 Administration and Foreign Services 37 39 13 4 3 4 0 79 7 800
2017 Technical 38 41 13 2 2 5 0 82 4 263
2017 Administrative Support 53 38 7 2 0 0 0 91 2 85
2017 Operational 31 46 23 0 0 0 0 77 0 26
2017 Other 65 27 6 0 0 2 0 93 0 81
2014 Executive 62 30 6 1 1 0 0 93 2 121
2014 Scientific and Professional 38 39 11 5 3 4 0 81 8 1184
2014 Administration and Foreign Services 41 37 14 3 2 3 0 81 5 946
2014 Technical 34 39 16 7 3 2 0 74 10 309
2014 Administrative Support 42 36 11 1 6 5 0 81 7 101
2014 Operational 37 44 11 0 4 0 4 85 4 28
2014 Other 53 38 4 5 0 1 0 92 5 64

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 37 1 2 1 0 0 96 3 103
2017 Scientific and Professional 42 39 11 5 3 0 0 82 8 1136
2017 Administration and Foreign Services 43 39 9 5 3 0 0 83 8 798
2017 Technical 40 38 11 6 3 2 0 79 9 262
2017 Administrative Support 64 25 7 5 0 0 0 88 5 85
2017 Operational 43 34 8 12 4 0 0 77 16 26
2017 Other 76 20 3 1 0 0 0 96 1 81
2014 Executive 70 23 6 1 0 0 0 93 1 121
2014 Scientific and Professional 42 37 11 6 3 1 0 80 9 1186
2014 Administration and Foreign Services 46 35 12 4 3 1 0 81 7 944
2014 Technical 35 40 14 7 3 1 0 75 10 309
2014 Administrative Support 45 40 6 5 4 1 0 85 9 101
2014 Operational 49 29 7 10 4 0 0 79 14 28
2014 Other 67 28 4 1 0 1 0 95 1 64

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 37 7 6 3 2 1 84 9 103
2017 Scientific and Professional 25 32 15 8 8 7 5 65 18 1136
2017 Administration and Foreign Services 27 30 15 10 9 5 4 63 20 799
2017 Technical 23 33 16 13 8 5 3 61 22 263
2017 Administrative Support 30 26 19 7 9 7 2 61 18 85
2017 Operational 31 19 15 19 12 4 0 52 32 26
2017 Other 43 23 8 3 2 9 12 83 6 81
2014 Executive 56 33 8 2 0 0 1 89 2 121
2014 Scientific and Professional 28 31 15 9 5 7 4 66 17 1188
2014 Administration and Foreign Services 31 29 12 11 11 3 3 63 24 947
2014 Technical 28 30 18 8 10 5 0 61 19 309
2014 Administrative Support 33 27 15 8 12 5 1 63 21 101
2014 Operational 28 18 14 15 11 11 4 54 30 28
2014 Other 43 29 3 1 0 10 14 95 1 64

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 31 5 5 0 0 0 90 5 103
2017 Scientific and Professional 37 44 10 4 1 4 0 84 6 1132
2017 Administration and Foreign Services 33 41 15 4 1 6 0 79 5 792
2017 Technical 31 40 16 4 1 7 0 77 6 262
2017 Administrative Support 40 42 11 5 0 2 0 84 5 84
2017 Operational 31 39 22 4 0 4 0 73 4 26
2017 Other 57 32 1 2 0 7 0 96 3 80
2014 Executive 66 31 3 0 1 0 0 96 1 121
2014 Scientific and Professional 35 43 10 5 2 4 0 82 8 1188
2014 Administration and Foreign Services 34 41 12 5 1 6 0 80 7 946
2014 Technical 31 41 13 5 2 6 1 77 8 307
2014 Administrative Support 43 36 13 2 3 4 0 82 5 101
2014 Operational 53 22 7 7 0 11 0 84 8 28
2014 Other 37 42 7 7 0 7 0 85 8 64

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 31 5 3 0 0 0 92 3 103
2017 Scientific and Professional 25 43 12 11 4 4 1 71 16 1132
2017 Administration and Foreign Services 35 35 12 9 6 3 1 73 15 795
2017 Technical 26 37 14 10 6 6 1 67 17 262
2017 Administrative Support 44 33 10 6 4 2 1 80 10 84
2017 Operational 27 45 16 8 4 0 0 73 12 26
2017 Other 35 31 8 17 4 5 0 70 22 80
2014 Executive 75 17 6 2 0 0 0 92 2 121
2014 Scientific and Professional 30 42 11 10 3 3 1 75 14 1187
2014 Administration and Foreign Services 37 38 11 7 3 3 1 78 11 945
2014 Technical 26 39 14 8 6 6 1 69 15 308
2014 Administrative Support 37 41 8 3 5 5 1 83 8 101
2014 Operational 31 37 11 7 7 7 0 73 15 28
2014 Other 39 21 6 14 5 7 8 71 22 64

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 43 9 6 1 1 0 84 7 103
2017 Scientific and Professional 17 37 20 15 5 5 1 57 21 1133
2017 Administration and Foreign Services 23 35 19 9 8 6 1 62 18 795
2017 Technical 17 32 24 14 5 6 2 53 21 262
2017 Administrative Support 26 30 14 12 6 7 5 64 20 85
2017 Operational 16 30 27 23 4 0 0 46 27 26
2017 Other 27 31 14 12 4 13 0 66 18 80
2014 Executive 66 27 6 2 0 0 0 92 2 121
2014 Scientific and Professional 20 39 19 13 5 4 1 62 18 1187
2014 Administration and Foreign Services 25 34 19 9 6 5 1 63 17 947
2014 Technical 20 32 19 12 6 10 1 58 21 308
2014 Administrative Support 30 31 18 7 6 7 2 66 14 101
2014 Operational 20 22 33 4 7 14 0 49 13 28
2014 Other 24 26 20 13 6 8 2 56 22 64

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 26 8 10 8 8 17 66 23 103
2017 Scientific and Professional 14 24 17 14 13 15 3 46 33 1132
2017 Administration and Foreign Services 14 21 17 16 16 13 3 42 38 797
2017 Technical 20 24 14 18 11 13 0 51 33 262
2017 Administrative Support 20 26 24 9 6 9 6 54 18 85
2017 Operational 23 31 20 15 8 4 0 56 23 26
2017 Other 41 23 9 5 2 19 2 80 8 79
2014 Executive 38 17 15 11 4 3 12 65 17 121
2014 Scientific and Professional 13 22 19 15 14 14 2 42 35 1187
2014 Administration and Foreign Services 15 20 15 17 20 11 2 40 43 946
2014 Technical 12 26 22 17 13 10 0 42 33 308
2014 Administrative Support 21 23 20 14 15 7 1 47 31 101
2014 Operational 28 15 10 11 25 7 3 48 40 28
2014 Other 24 23 16 3 5 23 7 66 10 64

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 48 5 10 5 0 0 81 15 103
2017 Scientific and Professional 28 50 5 12 4 0 0 79 16 1137
2017 Administration and Foreign Services 41 42 4 12 2 0 0 83 14 800
2017 Technical 34 48 5 11 2 0 0 82 13 262
2017 Administrative Support 45 42 2 9 1 0 0 87 11 85
2017 Operational 28 52 8 8 4 0 0 80 12 25
2017 Other 60 31 2 4 3 0 0 91 7 81
2014 Executive 48 44 1 4 3 0 0 92 7 121
2014 Scientific and Professional 28 50 7 11 4 0 0 78 15 1188
2014 Administration and Foreign Services 40 43 6 8 4 0 0 83 11 947
2014 Technical 32 53 5 7 3 0 0 85 10 308
2014 Administrative Support 48 41 2 6 3 0 0 89 9 101
2014 Operational 32 47 7 7 7 0 0 79 13 28
2014 Other 47 46 2 0 5 0 0 93 5 64

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 29 3 8 4 0 0 86 11 103
2017 Scientific and Professional 43 38 8 7 4 0 0 81 11 1135
2017 Administration and Foreign Services 44 38 5 9 4 0 0 82 13 799
2017 Technical 43 41 5 6 4 0 0 85 10 262
2017 Administrative Support 46 35 5 9 5 0 0 81 14 85
2017 Operational 42 42 8 8 0 0 0 84 8 26
2017 Other 67 26 2 4 1 0 0 92 6 80
2014 Executive 69 21 2 4 3 0 1 91 7 121
2014 Scientific and Professional 45 35 7 8 5 0 0 80 13 1187
2014 Administration and Foreign Services 44 32 7 9 8 0 0 76 17 947
2014 Technical 43 40 8 6 3 0 0 83 9 308
2014 Administrative Support 48 31 1 11 10 0 0 78 21 101
2014 Operational 46 47 3 0 4 0 0 93 4 28
2014 Other 69 24 3 4 0 0 0 93 4 63

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 28 5 1 1 0 1 93 2 101
2017 Scientific and Professional 58 30 6 5 1 0 0 89 5 1133
2017 Administration and Foreign Services 53 33 8 4 1 0 0 87 6 795
2017 Technical 53 34 6 4 2 0 0 88 6 262
2017 Administrative Support 53 29 7 9 1 0 0 82 11 85
2017 Operational 35 54 8 0 4 0 0 88 4 26
2017 Other 70 26 3 0 0 1 0 97 0 81
2014 Executive 70 21 8 1 0 0 0 91 1 121
2014 Scientific and Professional 48 37 7 5 2 0 1 86 7 1188
2014 Administration and Foreign Services 48 35 8 6 2 1 0 84 8 945
2014 Technical 46 40 7 6 2 0 0 86 8 308
2014 Administrative Support 48 38 3 5 6 0 0 86 11 100
2014 Operational 45 52 4 0 0 0 0 96 0 28
2014 Other 58 33 2 7 0 0 0 91 7 64

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 21 4 3 1 0 0 92 4 103
2017 Scientific and Professional 67 21 6 2 1 1 1 90 4 1132
2017 Administration and Foreign Services 67 24 5 2 1 0 0 91 3 794
2017 Technical 70 21 5 2 1 0 1 92 3 258
2017 Administrative Support 69 23 5 2 0 1 0 93 2 85
2017 Operational 62 38 0 0 0 0 0 100 0 26
2017 Other 86 12 1 0 0 0 1 99 0 81
2014 Executive 83 13 1 2 1 0 1 97 2 121
2014 Scientific and Professional 64 21 6 4 1 1 2 88 5 1188
2014 Administration and Foreign Services 68 22 5 2 1 1 1 91 4 947
2014 Technical 64 24 6 4 1 0 1 89 5 307
2014 Administrative Support 73 20 3 3 0 0 1 94 3 101
2014 Operational 64 18 11 0 0 0 7 88 0 28
2014 Other 81 14 1 0 4 0 0 95 4 63

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 19 6 5 5 0 0 84 10 103
2017 Scientific and Professional 64 18 6 8 2 0 1 83 11 1135
2017 Administration and Foreign Services 59 23 6 8 4 0 0 82 12 800
2017 Technical 72 19 5 3 1 0 1 91 4 261
2017 Administrative Support 62 19 7 9 0 1 1 83 10 85
2017 Operational 66 30 4 0 0 0 0 96 0 26
2017 Other 82 10 2 5 1 0 0 92 6 81
2014 Executive 76 8 8 4 2 0 1 85 7 121
2014 Scientific and Professional 61 20 5 8 4 0 1 83 12 1187
2014 Administration and Foreign Services 58 23 7 9 3 0 0 81 12 946
2014 Technical 65 22 5 4 2 0 1 88 7 307
2014 Administrative Support 60 16 11 10 2 0 1 77 12 101
2014 Operational 67 22 7 4 0 0 0 89 4 28
2014 Other 71 22 1 2 4 0 1 93 6 63

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 20 4 5 2 0 0 89 7 103
2017 Scientific and Professional 65 19 6 5 2 0 2 86 8 1137
2017 Administration and Foreign Services 65 20 6 5 2 0 1 87 8 800
2017 Technical 73 16 5 3 1 0 2 90 4 263
2017 Administrative Support 72 13 8 4 2 0 1 86 6 85
2017 Operational 58 19 7 8 4 0 4 81 12 26
2017 Other 78 11 1 7 2 1 0 90 9 81
2014 Executive 80 13 2 2 0 0 2 95 3 121
2014 Scientific and Professional 66 19 5 6 3 0 2 86 8 1188
2014 Administration and Foreign Services 68 19 3 6 3 0 1 88 8 947
2014 Technical 68 17 5 3 2 0 4 90 5 308
2014 Administrative Support 66 22 4 2 2 0 4 92 4 101
2014 Operational 67 11 0 7 7 0 7 84 16 28
2014 Other 83 7 2 2 0 0 6 96 2 64

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 81 12 1 4 2 0 0 93 6 103
2017 Scientific and Professional 79 11 4 2 1 0 2 92 3 1135
2017 Administration and Foreign Services 79 14 3 2 2 0 1 94 3 797
2017 Technical 87 8 3 1 1 0 2 96 2 263
2017 Administrative Support 85 9 1 1 2 0 1 96 4 85
2017 Operational 72 24 4 0 0 0 0 96 0 25
2017 Other 86 8 1 1 1 1 0 96 3 81
2014 Executive 86 7 2 2 0 0 2 96 2 121
2014 Scientific and Professional 79 11 3 2 2 0 3 93 4 1186
2014 Administration and Foreign Services 79 13 4 2 2 0 1 93 3 947
2014 Technical 74 15 2 2 2 0 5 94 4 308
2014 Administrative Support 78 12 5 0 2 0 3 93 2 100
2014 Operational 85 4 4 0 0 0 7 96 0 28
2014 Other 91 6 1 0 0 0 2 99 0 64

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 42 5 4 2 0 0 89 6 103
2017 Scientific and Professional 54 23 10 7 2 2 3 81 9 1136
2017 Administration and Foreign Services 54 25 9 5 3 0 2 82 9 798
2017 Technical 65 19 7 4 1 1 3 87 6 263
2017 Administrative Support 67 19 5 5 4 0 1 87 8 84
2017 Operational 50 27 8 7 0 0 8 83 8 26
2017 Other 66 12 6 3 1 7 6 90 4 81
2014 Executive 71 21 4 2 0 0 2 93 3 121
2014 Scientific and Professional 50 28 10 6 2 1 3 81 9 1188
2014 Administration and Foreign Services 55 26 8 6 2 0 1 83 9 947
2014 Technical 55 24 9 4 3 2 4 84 7 308
2014 Administrative Support 60 22 11 3 3 0 2 83 6 101
2014 Operational 60 11 11 7 7 4 0 73 15 28
2014 Other 66 22 0 3 0 2 7 97 3 64

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 29 3 1 0 0 1 96 1 103
2017 Scientific and Professional 63 21 7 2 1 5 3 90 3 1133
2017 Administration and Foreign Services 65 22 7 2 1 2 1 90 3 800
2017 Technical 70 19 4 2 0 4 0 93 2 261
2017 Administrative Support 72 20 2 2 1 1 1 94 4 85
2017 Operational 62 34 4 0 0 0 0 96 0 26
2017 Other 74 11 4 0 0 10 1 95 0 81
2014 Executive 72 23 2 2 0 0 2 96 2 121
2014 Scientific and Professional 58 24 6 2 2 5 3 89 4 1185
2014 Administration and Foreign Services 64 23 6 2 2 2 2 90 4 944
2014 Technical 57 25 7 3 2 4 3 88 5 308
2014 Administrative Support 70 18 9 0 2 0 1 89 2 100
2014 Operational 68 7 0 4 4 11 7 91 9 28
2014 Other 82 8 0 1 0 6 3 99 1 64

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 12 88 103
2017 Scientific and Professional 16 84 1136
2017 Administration and Foreign Services 19 81 797
2017 Technical 17 83 263
2017 Administrative Support 24 76 84
2017 Operational 23 77 26
2017 Other 0 100 81
2014 Executive 8 92 121
2014 Scientific and Professional 13 87 1186
2014 Administration and Foreign Services 20 80 947
2014 Technical 15 85 309
2014 Administrative Support 19 81 101
2014 Other 11 89 64

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 41 181
2017 Administration and Foreign Services 47 156
2017 Technical 66 44
2017 Administrative Support 60 20
2014 Scientific and Professional 41 152
2014 Administration and Foreign Services 50 187
2014 Technical 43 45
2014 Administrative Support 63 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 67 12
2017 Scientific and Professional 69 181
2017 Administration and Foreign Services 65 156
2017 Technical 43 44
2017 Administrative Support 50 20
2014 Scientific and Professional 67 152
2014 Administration and Foreign Services 62 187
2014 Technical 57 45
2014 Administrative Support 64 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 181
2017 Administration and Foreign Services 6 156
2014 Scientific and Professional 8 152
2014 Administration and Foreign Services 7 187
2014 Technical 13 45

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 12
2017 Scientific and Professional 0 181
2017 Technical 0 44
2014 Executive 0 10
2014 Scientific and Professional 0 152
2014 Administration and Foreign Services 0 187
2014 Technical 0 45
2014 Administrative Support 0 19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 3 181
2017 Administration and Foreign Services 4 156
2014 Executive 0 10
2014 Scientific and Professional 4 152

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 12
2017 Administration and Foreign Services 5 156
2017 Administrative Support 0 20
2014 Scientific and Professional 5 152
2014 Administrative Support 0 19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 0 12
2017 Scientific and Professional 3 181
2017 Administration and Foreign Services 4 156
2014 Executive 0 10
2014 Administration and Foreign Services 5 187

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 40 181
2017 Administration and Foreign Services 44 156
2017 Technical 34 44
2017 Administrative Support 30 20
2014 Executive 50 10
2014 Scientific and Professional 35 152
2014 Administration and Foreign Services 50 188
2014 Technical 34 45
2014 Administrative Support 31 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 36 181
2017 Administration and Foreign Services 43 156
2017 Technical 32 44
2017 Administrative Support 45 20
2014 Executive 0 10
2014 Scientific and Professional 41 152
2014 Administration and Foreign Services 44 188
2014 Technical 39 45
2014 Administrative Support 32 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Executive 42 12
2017 Scientific and Professional 49 181
2017 Administration and Foreign Services 49 156
2017 Technical 39 44
2017 Administrative Support 30 20
2014 Scientific and Professional 53 152
2014 Administration and Foreign Services 50 188
2014 Technical 39 45
2014 Administrative Support 43 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Executive 43 12
2017 Scientific and Professional 39 181
2017 Administration and Foreign Services 37 156
2017 Technical 32 44
2017 Administrative Support 35 20
2014 Scientific and Professional 37 152
2014 Administration and Foreign Services 40 188
2014 Technical 36 45
2014 Administrative Support 53 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 37 181
2017 Administration and Foreign Services 34 156
2017 Technical 18 44
2017 Administrative Support 40 20
2014 Executive 0 10
2014 Scientific and Professional 40 152
2014 Administration and Foreign Services 36 188
2014 Technical 33 45
2014 Administrative Support 27 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 58 181
2017 Administration and Foreign Services 56 156
2017 Technical 39 44
2017 Administrative Support 40 20
2014 Executive 50 10
2014 Scientific and Professional 54 152
2014 Administration and Foreign Services 50 188
2014 Technical 55 45
2014 Administrative Support 52 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Executive 40 12
2017 Scientific and Professional 28 181
2017 Administration and Foreign Services 31 156
2017 Technical 25 44
2014 Executive 50 10
2014 Scientific and Professional 29 152
2014 Administration and Foreign Services 31 188
2014 Technical 27 45
2014 Administrative Support 36 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 181
2017 Administration and Foreign Services 0 156
2017 Technical 0 44
2017 Administrative Support 0 20
2014 Executive 0 10
2014 Technical 0 45
2014 Administrative Support 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Executive 0 12
2017 Scientific and Professional 7 181
2017 Administration and Foreign Services 10 156
2014 Executive 0 10
2014 Scientific and Professional 5 152
2014 Administration and Foreign Services 7 188

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Executive 0 12
2017 Scientific and Professional 16 181
2017 Administration and Foreign Services 8 156
2017 Technical 11 44
2014 Executive 0 10
2014 Scientific and Professional 12 152
2014 Administration and Foreign Services 6 188
2014 Technical 18 45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Executive 66 12
2017 Scientific and Professional 43 181
2017 Administration and Foreign Services 43 156
2017 Technical 43 44
2017 Administrative Support 40 20
2014 Scientific and Professional 51 152
2014 Administration and Foreign Services 41 188
2014 Technical 44 45
2014 Administrative Support 53 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 181
2017 Administration and Foreign Services 26 156
2017 Technical 39 44
2017 Administrative Support 30 20
2014 Scientific and Professional 20 152
2014 Administration and Foreign Services 32 188
2014 Technical 27 45
2014 Administrative Support 31 19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 181
2017 Administration and Foreign Services 9 156
2014 Executive 0 10
2014 Scientific and Professional 14 152
2014 Administration and Foreign Services 12 188
2014 Technical 16 45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 41 12
2017 Scientific and Professional 54 181
2017 Administration and Foreign Services 60 156
2017 Technical 50 44
2017 Administrative Support 70 20
2014 Executive 60 10
2014 Scientific and Professional 57 152
2014 Administration and Foreign Services 62 187
2014 Technical 64 45
2014 Administrative Support 63 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 181
2017 Administration and Foreign Services 30 156
2017 Technical 25 44
2014 Scientific and Professional 26 152
2014 Administration and Foreign Services 31 187
2014 Technical 39 45
2014 Administrative Support 31 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 181
2017 Administration and Foreign Services 11 156
2017 Technical 14 44
2014 Scientific and Professional 9 152
2014 Administration and Foreign Services 12 187
2014 Technical 11 45

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 12
2017 Scientific and Professional 18 181
2017 Administration and Foreign Services 23 156
2017 Technical 18 44
2017 Administrative Support 30 20
2014 Executive 0 10
2014 Scientific and Professional 14 152
2014 Administration and Foreign Services 12 187
2014 Technical 31 45
2014 Administrative Support 32 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 12
2017 Scientific and Professional 8 181
2017 Administration and Foreign Services 8 156
2017 Technical 11 44
2014 Scientific and Professional 15 152
2014 Administration and Foreign Services 9 187
2014 Technical 21 45

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 5 181
2017 Administration and Foreign Services 5 156
2014 Executive 0 10
2014 Administration and Foreign Services 5 187

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 181
2017 Administration and Foreign Services 12 156
2017 Technical 11 44
2014 Scientific and Professional 12 152
2014 Administration and Foreign Services 13 187
2014 Technical 14 45

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 181
2017 Administration and Foreign Services 11 156
2014 Scientific and Professional 10 152
2014 Administration and Foreign Services 12 187

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Executive 42 12
2017 Scientific and Professional 27 181
2017 Administration and Foreign Services 18 156
2017 Technical 27 44
2014 Scientific and Professional 24 152
2014 Administration and Foreign Services 21 187
2014 Technical 18 45

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 172
2017 Administration and Foreign Services 13 149
2017 Technical 19 41
2014 Scientific and Professional 14 148
2014 Administration and Foreign Services 11 178
2014 Technical 11 44

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 172
2017 Administration and Foreign Services 20 149
2017 Technical 29 41
2017 Administrative Support 0 18
2014 Scientific and Professional 20 148
2014 Administration and Foreign Services 17 178
2014 Technical 25 44

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 11
2017 Scientific and Professional 12 172
2017 Administration and Foreign Services 10 149
2017 Technical 19 41
2014 Scientific and Professional 12 148
2014 Administration and Foreign Services 7 178

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 11
2017 Scientific and Professional 7 172
2017 Administration and Foreign Services 12 149
2017 Technical 15 41
2017 Administrative Support 0 18
2014 Executive 0 10
2014 Scientific and Professional 4 148
2014 Administration and Foreign Services 7 178
2014 Technical 12 44

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 11
2017 Scientific and Professional 12 172
2017 Administration and Foreign Services 10 149
2017 Technical 12 41
2014 Executive 0 10
2014 Scientific and Professional 10 148
2014 Administration and Foreign Services 16 178
2014 Technical 13 44

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 172
2017 Administration and Foreign Services 13 149
2014 Scientific and Professional 11 148
2014 Administration and Foreign Services 12 178
2014 Technical 13 44

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 44 11
2017 Scientific and Professional 14 172
2017 Administration and Foreign Services 14 149
2014 Scientific and Professional 11 148
2014 Administration and Foreign Services 14 178
2014 Technical 0 44

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 11
2017 Scientific and Professional 8 172
2017 Administration and Foreign Services 6 149
2017 Technical 15 41
2014 Executive 0 10
2014 Scientific and Professional 5 148
2014 Administration and Foreign Services 5 178

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 11
2017 Scientific and Professional 10 172
2017 Administration and Foreign Services 12 149
2017 Technical 15 41
2014 Executive 0 10
2014 Scientific and Professional 8 148
2014 Administration and Foreign Services 12 178
2014 Technical 12 44

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 24 172
2017 Administration and Foreign Services 21 149
2017 Technical 22 41
2017 Administrative Support 28 18
2014 Scientific and Professional 33 148
2014 Administration and Foreign Services 33 178
2014 Technical 20 44

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 172
2017 Administration and Foreign Services 9 149
2014 Scientific and Professional 9 148
2014 Administration and Foreign Services 10 178
2014 Technical 12 44

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 56 11
2017 Scientific and Professional 48 172
2017 Administration and Foreign Services 43 149
2017 Technical 39 41
2017 Administrative Support 33 18
2014 Scientific and Professional 46 148
2014 Administration and Foreign Services 50 178
2014 Technical 47 44
2014 Administrative Support 28 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 11
2017 Administration and Foreign Services 0 149
2017 Technical 0 41
2014 Executive 0 10
2014 Scientific and Professional 0 148
2014 Technical 0 44

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 54 172
2017 Administration and Foreign Services 52 149
2017 Technical 41 41
2017 Administrative Support 50 18
2014 Scientific and Professional 52 148
2014 Administration and Foreign Services 59 178
2014 Technical 54 44
2014 Administrative Support 44 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 11
2017 Technical 0 41

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 172
2017 Administration and Foreign Services 14 149
2017 Technical 15 41
2014 Scientific and Professional 15 148
2014 Administration and Foreign Services 13 178

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 68 32 12
2017 Scientific and Professional 94 6 182
2017 Administration and Foreign Services 90 10 155
2017 Technical 95 5 43
2017 Administrative Support 95 5 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 34 10 5 3 22 3 76 10 103
2017 Scientific and Professional 11 16 19 6 6 35 7 47 21 1135
2017 Administration and Foreign Services 14 16 20 7 9 28 6 45 24 797
2017 Technical 15 21 16 6 6 28 8 55 19 263
2017 Administrative Support 20 15 19 1 11 25 8 54 18 85
2017 Operational 27 24 15 4 8 23 0 66 16 26
2017 Other 22 4 11 1 1 35 26 67 4 81
2014 Executive 40 28 8 3 1 15 4 85 5 120
2014 Scientific and Professional 13 16 16 6 5 36 8 52 19 1188
2014 Administration and Foreign Services 15 18 20 7 8 25 7 50 21 947
2014 Technical 9 18 21 10 6 30 6 43 24 309
2014 Administrative Support 25 15 12 8 6 28 7 61 21 101
2014 Operational 35 18 11 7 4 14 10 71 14 28
2014 Other 15 17 8 0 4 31 25 73 9 64

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 38 12 4 1 6 1 82 5 103
2017 Scientific and Professional 25 35 18 6 5 10 1 67 13 1136
2017 Administration and Foreign Services 28 32 16 6 7 11 1 67 15 795
2017 Technical 33 33 14 5 5 9 0 73 11 263
2017 Administrative Support 38 35 11 2 8 6 0 77 11 84
2017 Operational 39 38 7 12 0 4 0 80 13 26
2017 Other 51 15 8 2 0 18 5 87 3 81
2014 Executive 58 27 11 2 0 2 1 87 2 121
2014 Scientific and Professional 24 34 19 4 4 14 1 68 10 1187
2014 Administration and Foreign Services 27 30 19 6 5 12 1 65 13 944
2014 Technical 25 27 22 9 4 14 0 59 15 308
2014 Administrative Support 40 20 14 7 6 14 0 69 15 101
2014 Operational 31 18 22 7 7 14 0 57 17 28
2014 Other 27 33 3 4 0 22 11 90 6 64

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 8 92 1132
2017 Administration and Foreign Services 8 92 798
2017 Technical 5 95 262
2017 Administrative Support 11 89 84
2014 Scientific and Professional 8 92 1184
2014 Administration and Foreign Services 8 92 946
2014 Technical 8 92 309
2014 Administrative Support 11 89 101

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 42 89
2017 Administration and Foreign Services 27 66
2017 Technical 58 12
2014 Scientific and Professional 31 93
2014 Administration and Foreign Services 28 70
2014 Technical 22 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 86 89
2017 Administration and Foreign Services 85 66
2017 Technical 75 12
2014 Scientific and Professional 85 93
2014 Administration and Foreign Services 87 70
2014 Technical 78 23
2014 Administrative Support 73 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Technical 0 12
2014 Scientific and Professional 0 93
2014 Technical 0 23

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 89
2017 Administration and Foreign Services 0 66
2017 Technical 0 12
2014 Scientific and Professional 0 93
2014 Administration and Foreign Services 0 70
2014 Technical 0 23
2014 Administrative Support 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 89
2014 Scientific and Professional 6 93
2014 Technical 0 23
2014 Administrative Support 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Technical 0 12
2014 Administration and Foreign Services 0 70
2014 Technical 0 23
2014 Administrative Support 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 5 89
2014 Administration and Foreign Services 10 70

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 89
2017 Administration and Foreign Services 15 66
2014 Scientific and Professional 16 93
2014 Administration and Foreign Services 18 71

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 32 89
2017 Administration and Foreign Services 12 66
2014 Scientific and Professional 26 93
2014 Administration and Foreign Services 7 71
2014 Administrative Support 0 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 17 89
2017 Administration and Foreign Services 9 66
2017 Technical 0 13
2014 Scientific and Professional 13 93
2014 Administration and Foreign Services 7 71

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 89
2017 Technical 0 13
2014 Technical 0 23

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 34 89
2017 Administration and Foreign Services 21 66
2014 Scientific and Professional 16 93
2014 Administration and Foreign Services 30 71

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 38 89
2017 Administration and Foreign Services 33 66
2014 Scientific and Professional 38 93
2014 Administration and Foreign Services 28 71
2014 Technical 35 23

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 66
2014 Administrative Support 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 89
2017 Administration and Foreign Services 0 66

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 11 93
2014 Administrative Support 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 89
2017 Administration and Foreign Services 12 66
2014 Scientific and Professional 15 93
2014 Administration and Foreign Services 12 71
2014 Technical 21 23

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 89
2017 Technical 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 6 89
2017 Administration and Foreign Services 17 66
2017 Technical 38 13
2014 Scientific and Professional 10 93
2014 Administration and Foreign Services 17 71

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 89
2017 Administration and Foreign Services 0 66
2017 Technical 0 13
2014 Scientific and Professional 0 93
2014 Administration and Foreign Services 0 71
2014 Technical 0 23
2014 Administrative Support 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 89
2017 Administration and Foreign Services 25 66
2014 Scientific and Professional 20 93
2014 Administration and Foreign Services 36 71
2014 Technical 26 23
2014 Administrative Support 45 11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 26 89
2017 Administration and Foreign Services 26 66
2017 Technical 38 13
2014 Scientific and Professional 20 93
2014 Administration and Foreign Services 26 71
2014 Technical 26 23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 89
2017 Administration and Foreign Services 7 66
2014 Scientific and Professional 11 93
2014 Administration and Foreign Services 15 71

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 6 93
2014 Administration and Foreign Services 9 71

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 17 89
2017 Administration and Foreign Services 24 66
2014 Scientific and Professional 13 93
2014 Administration and Foreign Services 14 71
2014 Administrative Support 45 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 Administrative Support 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 66
2014 Scientific and Professional 0 93
2014 Technical 0 23

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 6 89
2017 Administration and Foreign Services 9 66
2017 Technical 0 13
2014 Scientific and Professional 7 93
2014 Administration and Foreign Services 15 71
2014 Administrative Support 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 89
2017 Administration and Foreign Services 8 66
2017 Technical 0 13
2014 Scientific and Professional 7 93
2014 Administration and Foreign Services 7 71
2014 Administrative Support 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 58 89
2017 Administration and Foreign Services 41 66
2017 Technical 54 13
2014 Scientific and Professional 61 93
2014 Administration and Foreign Services 55 71
2014 Technical 48 23

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Technical 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 87
2017 Administration and Foreign Services 20 61
2014 Scientific and Professional 22 93
2014 Administration and Foreign Services 18 67
2014 Technical 21 23

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 87
2017 Technical 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Technical 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 87
2017 Technical 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 87
2017 Administration and Foreign Services 13 61
2014 Scientific and Professional 7 93
2014 Administration and Foreign Services 15 67

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 6 87
2017 Technical 0 12
2014 Administration and Foreign Services 7 67

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 87
2017 Administration and Foreign Services 8 61
2014 Scientific and Professional 7 93
2014 Administration and Foreign Services 8 67

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 24 87
2017 Administration and Foreign Services 19 61
2014 Scientific and Professional 32 93
2014 Administration and Foreign Services 24 67
2014 Technical 0 23

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 87
2017 Administration and Foreign Services 10 61
2014 Administration and Foreign Services 12 67
2014 Technical 0 23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 57 87
2017 Administration and Foreign Services 42 61
2017 Technical 50 12
2014 Scientific and Professional 47 93
2014 Administration and Foreign Services 49 67
2014 Technical 31 23

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 61
2017 Technical 0 12
2014 Technical 0 23

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 69 87
2017 Administration and Foreign Services 53 61
2017 Technical 58 12
2014 Scientific and Professional 68 93
2014 Administration and Foreign Services 62 67
2014 Technical 79 23

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 61
2017 Technical 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 87
2017 Administration and Foreign Services 13 61
2014 Scientific and Professional 6 93
2014 Administration and Foreign Services 20 67
2014 Technical 0 23

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 92 8 89
2017 Administration and Foreign Services 85 15 66
2017 Technical 85 15 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 22 13 1 1 28 7 77 3 103
2017 Scientific and Professional 11 15 17 3 3 44 7 53 12 1137
2017 Administration and Foreign Services 16 15 22 3 3 37 5 52 11 798
2017 Technical 16 18 18 4 2 37 7 59 9 263
2017 Administrative Support 28 16 20 2 4 26 5 62 8 84
2017 Operational 16 35 31 4 4 11 0 57 9 26
2017 Other 21 10 9 1 1 34 24 74 5 81
2014 Executive 44 20 8 0 0 24 4 89 0 121
2014 Scientific and Professional 12 15 16 4 2 44 7 55 12 1188
2014 Administration and Foreign Services 15 16 21 3 2 36 7 54 9 946
2014 Technical 11 18 22 4 3 38 5 51 11 309
2014 Administrative Support 27 10 17 3 4 31 9 61 12 101
2014 Operational 24 18 11 7 4 18 18 66 17 28
2014 Other 14 8 12 0 0 42 24 66 0 64

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 30 9 2 0 9 2 88 2 103
2017 Scientific and Professional 27 34 16 3 3 16 1 74 7 1134
2017 Administration and Foreign Services 29 30 20 3 3 15 1 70 7 797
2017 Technical 30 34 15 3 1 14 2 77 5 262
2017 Administrative Support 44 28 16 1 5 4 1 76 6 85
2017 Operational 36 40 16 8 0 0 0 76 8 25
2017 Other 52 14 11 1 1 16 4 83 3 81
2014 Executive 61 26 6 1 0 5 1 92 1 120
2014 Scientific and Professional 26 33 16 3 3 18 1 73 7 1188
2014 Administration and Foreign Services 26 29 19 2 2 19 2 70 5 945
2014 Technical 23 31 22 4 2 18 0 66 7 309
2014 Administrative Support 36 22 21 2 4 14 2 68 7 101
2014 Operational 31 29 11 4 4 14 7 77 9 28
2014 Other 29 34 8 0 0 22 7 89 0 64

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 5 95 103
2017 Scientific and Professional 13 87 1136
2017 Administration and Foreign Services 18 82 801
2017 Technical 10 90 262
2017 Administrative Support 20 80 84
2014 Scientific and Professional 9 91 1184
2014 Administration and Foreign Services 17 83 946
2014 Technical 6 94 307
2014 Administrative Support 22 78 101
2014 Other 8 92 64

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 75 25 147
2017 Administration and Foreign Services 76 24 142
2017 Technical 96 4 27
2017 Administrative Support 76 24 17
2014 Scientific and Professional 86 14 110
2014 Administration and Foreign Services 78 22 160
2014 Technical 70 30 20
2014 Administrative Support 77 23 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 65 27 3 4 2 0 0 92 5 111
2017 Administration and Foreign Services 48 35 8 6 3 1 1 84 8 108
2017 Technical 50 23 12 4 8 4 0 76 12 26
2017 Administrative Support 50 17 17 17 0 0 0 67 17 12
2014 Scientific and Professional 58 30 5 3 3 1 0 89 6 95
2014 Administration and Foreign Services 57 30 2 7 3 1 0 88 10 125
2014 Technical 36 50 7 7 0 0 0 85 7 14
2014 Administrative Support 41 41 6 6 6 0 0 82 12 17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 16 5 2 0 0 61 81 5 103
2017 Scientific and Professional 22 56 11 7 2 1 1 80 9 1136
2017 Administration and Foreign Services 31 49 8 5 2 2 4 84 7 800
2017 Technical 30 52 9 5 2 2 0 84 7 263
2017 Administrative Support 26 42 11 9 4 2 6 74 14 85
2017 Operational 23 58 11 8 0 0 0 81 8 26
2017 Other 13 19 7 12 8 17 23 54 34 81
2014 Executive 10 17 1 3 0 0 69 89 9 121
2014 Scientific and Professional 22 58 11 6 1 1 1 82 7 1188
2014 Administration and Foreign Services 29 52 10 4 1 1 4 84 6 946
2014 Technical 21 59 11 5 2 2 1 82 7 309
2014 Administrative Support 29 37 18 8 1 5 2 71 10 101
2014 Operational 28 46 18 4 0 4 0 77 4 28
2014 Other 10 24 8 17 3 9 29 55 31 64

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 34 13 5 0 10 25 73 7 103
2017 Scientific and Professional 8 24 20 9 4 31 5 49 20 1136
2017 Administration and Foreign Services 12 19 24 5 4 27 9 48 15 797
2017 Technical 11 25 17 11 6 23 6 52 25 263
2017 Administrative Support 18 22 15 7 5 27 6 59 18 85
2017 Operational 16 39 15 4 4 19 4 71 10 26
2017 Other 14 6 9 1 2 40 28 63 10 80
2014 Executive 18 21 11 2 0 13 34 75 3 121
2014 Scientific and Professional 6 20 24 9 4 32 6 41 21 1188
2014 Administration and Foreign Services 10 20 24 6 3 28 10 47 14 945
2014 Technical 8 27 24 11 5 22 3 47 21 309
2014 Administrative Support 17 17 22 9 4 28 4 49 19 101
2014 Operational 21 11 37 4 4 21 4 42 10 28
2014 Other 8 10 10 6 0 24 42 54 18 64

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 16 3 1 0 3 61 89 3 103
2017 Scientific and Professional 35 33 13 3 3 11 2 79 7 1136
2017 Administration and Foreign Services 40 30 11 3 1 11 4 81 5 799
2017 Technical 43 31 10 7 1 8 1 80 9 263
2017 Administrative Support 42 28 11 4 1 11 4 82 6 85
2017 Operational 38 46 4 4 8 0 0 84 12 26
2017 Other 30 8 6 0 0 31 26 87 0 80
2014 Executive 18 8 0 1 0 0 73 97 3 121
2014 Scientific and Professional 33 37 14 3 2 9 2 78 6 1186
2014 Administration and Foreign Services 39 31 13 3 2 8 4 80 6 947
2014 Technical 32 38 14 5 2 9 0 77 8 309
2014 Administrative Support 41 29 12 4 3 9 2 79 8 101
2014 Operational 49 22 4 0 11 14 0 83 13 28
2014 Other 31 21 7 0 0 14 28 89 0 64

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 15 2 0 2 3 57 90 5 102
2017 Scientific and Professional 26 34 16 5 3 15 2 72 10 1136
2017 Administration and Foreign Services 28 32 14 5 2 14 4 74 9 800
2017 Technical 28 34 16 5 2 13 1 72 9 263
2017 Administrative Support 41 22 9 4 1 19 4 82 6 85
2017 Operational 34 38 4 16 0 8 0 79 17 26
2017 Other 26 4 5 0 1 35 29 83 2 80
2014 Executive 26 12 2 1 0 1 58 92 2 121
2014 Scientific and Professional 26 32 17 6 3 15 2 69 10 1188
2014 Administration and Foreign Services 30 33 14 5 2 12 4 75 9 946
2014 Technical 21 36 17 7 4 14 0 67 13 309
2014 Administrative Support 36 24 17 4 3 13 3 72 8 101
2014 Operational 42 22 15 4 7 10 0 71 12 28
2014 Other 21 21 13 0 0 17 28 76 0 64
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 31 7 6 3 1 0 84 9 102
2017 Scientific and Professional 54 27 8 5 4 1 1 82 10 1134
2017 Administration and Foreign Services 56 25 9 5 4 0 1 82 9 798
2017 Technical 63 21 6 5 4 1 0 85 9 261
2017 Administrative Support 60 23 7 6 4 0 0 83 9 85
2017 Operational 42 30 4 8 12 4 0 76 21 26
2017 Other 68 20 5 4 0 3 0 91 5 81

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 31 10 2 2 0 0 86 4 103
2017 Scientific and Professional 55 25 10 4 5 1 0 82 8 1136
2017 Administration and Foreign Services 55 25 10 4 4 2 0 82 8 800
2017 Technical 63 17 8 6 4 1 0 81 11 262
2017 Administrative Support 63 20 5 5 2 4 0 87 8 84
2017 Operational 31 34 4 15 12 4 0 68 28 26
2017 Other 75 16 6 1 0 1 0 93 1 81

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 45 16 6 2 0 0 77 8 103
2017 Scientific and Professional 19 46 16 9 4 5 0 69 15 1137
2017 Administration and Foreign Services 27 41 15 8 5 4 0 70 14 799
2017 Technical 22 40 19 12 4 3 0 64 17 262
2017 Administrative Support 37 32 15 6 5 5 0 72 11 84
2017 Operational 15 31 23 11 8 12 0 52 21 26
2017 Other 23 39 15 9 5 8 1 67 16 81

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 50 18 17 1 0 0 65 18 103
2017 Scientific and Professional 19 40 16 15 8 2 0 60 23 1134
2017 Administration and Foreign Services 18 38 16 15 10 3 0 58 26 799
2017 Technical 20 43 13 14 9 2 0 64 23 263
2017 Administrative Support 32 31 19 12 5 1 0 64 17 84
2017 Operational 16 38 15 4 16 12 0 61 22 26
2017 Other 40 46 9 1 2 1 1 88 3 81

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 26 14 12 7 0 3 67 19 103
2017 Scientific and Professional 26 27 20 13 12 0 2 54 26 1135
2017 Administration and Foreign Services 26 24 23 11 13 0 2 51 26 793
2017 Technical 21 29 22 11 14 1 2 52 26 262
2017 Administrative Support 21 26 21 13 14 0 5 50 28 85
2017 Operational 19 30 23 15 12 0 0 49 27 26
2017 Other 38 23 15 11 11 0 2 62 23 81

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 14 31 29 22 0 0 18 51 103
2017 Scientific and Professional 14 26 29 19 12 0 1 40 31 1133
2017 Administration and Foreign Services 18 28 24 17 13 0 1 46 30 796
2017 Technical 26 32 24 13 5 0 0 58 18 263
2017 Administrative Support 34 29 24 5 4 0 4 66 8 85
2017 Operational 46 19 20 8 8 0 0 64 16 26
2017 Other 51 29 13 4 1 0 1 81 6 81

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 20 29 31 16 0 0 23 48 103
2017 Scientific and Professional 19 31 24 15 9 1 1 51 24 1133
2017 Administration and Foreign Services 21 30 23 15 9 1 2 52 24 795
2017 Technical 43 31 17 6 2 0 2 75 8 263
2017 Administrative Support 44 26 16 7 5 0 2 72 12 84
2017 Operational 50 8 15 12 8 0 7 63 21 26
2017 Other 69 19 9 1 0 0 2 90 1 81

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 20 29 23 24 0 0 23 48 103
2017 Scientific and Professional 13 23 26 22 14 1 2 37 36 1136
2017 Administration and Foreign Services 16 22 22 18 19 1 2 39 38 795
2017 Technical 22 24 27 11 13 1 2 47 25 262
2017 Administrative Support 41 19 26 5 8 1 0 61 13 85
2017 Operational 20 36 16 20 8 0 0 56 28 25
2017 Other 57 19 19 3 1 0 1 77 4 81

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 21 24 25 19 0 2 30 46 103
2017 Scientific and Professional 32 29 18 8 5 1 7 66 15 1133
2017 Administration and Foreign Services 42 24 13 7 3 1 10 73 12 793
2017 Technical 55 20 10 2 2 0 12 84 5 263
2017 Administrative Support 66 12 8 1 2 0 11 87 4 85
2017 Operational 65 4 16 8 0 0 8 74 8 26
2017 Other 66 27 3 1 1 0 1 94 2 81

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 20 36 19 14 0 0 32 32 103
2017 Scientific and Professional 25 30 24 13 8 0 0 55 21 1133
2017 Administration and Foreign Services 30 31 21 11 7 0 1 62 18 796
2017 Technical 42 27 20 7 3 0 1 70 10 263
2017 Administrative Support 41 28 18 8 5 0 0 69 13 84
2017 Operational 50 31 16 0 4 0 0 80 4 26
2017 Other 51 22 16 8 1 1 1 74 9 80

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 44 22 6 1 0 0 71 7 102
2017 Scientific and Professional 23 32 25 13 6 0 2 56 19 1131
2017 Administration and Foreign Services 27 31 22 12 6 1 2 60 18 795
2017 Technical 34 34 14 11 5 0 1 70 16 263
2017 Administrative Support 38 29 14 11 4 1 2 70 15 84
2017 Operational 43 27 11 19 0 0 0 70 19 26
2017 Other 62 19 13 5 0 0 1 82 5 80

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 46 20 12 6 0 0 62 18 103
2017 Scientific and Professional 20 30 25 15 8 0 1 51 23 1130
2017 Administration and Foreign Services 21 32 26 12 7 1 1 54 20 797
2017 Technical 30 34 16 12 5 1 1 66 17 262
2017 Administrative Support 41 29 13 12 5 0 0 70 17 83
2017 Operational 39 30 11 15 4 0 0 69 19 26
2017 Other 60 25 8 4 2 0 1 85 6 80

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 46 18 6 6 0 1 70 12 103
2017 Scientific and Professional 25 30 23 13 7 1 2 56 21 1133
2017 Administration and Foreign Services 25 30 24 12 6 1 1 57 19 795
2017 Technical 33 31 19 10 5 1 1 66 15 263
2017 Administrative Support 47 22 12 13 6 0 0 69 19 84
2017 Operational 50 15 16 19 0 0 0 65 19 26
2017 Other 48 25 19 5 1 0 1 75 6 80

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 28 29 18 7 0 0 46 25 102
2017 Scientific and Professional 27 33 22 11 6 1 1 61 17 1132
2017 Administration and Foreign Services 30 33 18 10 7 1 2 65 17 796
2017 Technical 35 36 16 9 2 0 2 73 11 263
2017 Administrative Support 46 23 20 7 1 1 1 71 9 83
2017 Operational 35 34 20 0 8 4 0 71 8 26
2017 Other 53 33 6 4 1 1 1 88 5 79

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 15 10 1 2 0 0 87 3 103
2017 Scientific and Professional 58 23 11 4 2 0 1 82 6 1134
2017 Administration and Foreign Services 61 19 10 5 2 0 3 83 7 801
2017 Technical 52 25 18 3 2 0 1 77 5 262
2017 Administrative Support 52 23 7 7 6 0 5 79 14 85
2017 Operational 50 42 4 4 0 0 0 92 4 26
2017 Other 70 15 8 3 2 0 1 86 6 81

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 84 8 3 5 0 0 0 92 5 101
2017 Scientific and Professional 73 13 6 3 3 0 2 88 6 1134
2017 Administration and Foreign Services 67 13 6 4 4 1 5 85 8 800
2017 Technical 73 12 6 4 3 1 2 87 7 263
2017 Administrative Support 71 10 6 3 6 1 2 84 10 84
2017 Operational 73 4 8 8 8 0 0 77 16 26
2017 Other 96 1 0 1 1 0 1 98 2 81

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 34 8 1 0 0 1 91 1 103
2017 Scientific and Professional 57 28 8 3 2 0 1 86 5 1135
2017 Administration and Foreign Services 53 30 7 4 3 0 3 85 8 799
2017 Technical 51 28 11 7 2 0 1 80 9 263
2017 Administrative Support 55 23 13 2 5 0 2 80 7 85
2017 Operational 51 30 12 4 0 0 4 84 4 26
2017 Other 84 9 5 1 0 0 1 94 1 81

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 23 9 5 3 0 1 83 8 102
2017 Scientific and Professional 58 21 10 6 5 0 1 80 10 1136
2017 Administration and Foreign Services 56 17 11 8 4 1 3 76 13 800
2017 Technical 62 20 7 5 5 1 0 83 10 262
2017 Administrative Support 66 16 4 6 6 0 2 84 12 84
2017 Operational 51 15 11 4 16 4 0 68 21 26
2017 Other 88 6 3 1 1 0 1 96 2 81

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 41 13 5 4 0 1 78 9 103
2017 Scientific and Professional 57 16 4 2 1 0 20 91 3 1133
2017 Administration and Foreign Services 52 12 5 2 2 0 28 89 4 795
2017 Technical 61 8 2 1 1 1 26 95 3 262
2017 Administrative Support 58 8 0 1 2 1 29 95 5 85
2017 Operational 58 22 0 0 0 4 16 100 0 26
2017 Other 83 4 1 1 0 0 10 97 1 81

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 25 5 0 0 0 1 95 0 103
2017 Scientific and Professional 72 15 4 2 1 0 6 93 2 1132
2017 Administration and Foreign Services 71 13 4 1 1 0 9 93 3 793
2017 Technical 73 11 5 1 2 0 8 92 3 262
2017 Administrative Support 69 6 7 2 1 1 13 88 4 84
2017 Operational 70 15 4 4 0 4 4 92 4 26
2017 Other 88 8 1 0 0 0 3 99 0 81

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 85 6 6 1 1 0 1 92 2 103
2017 Scientific and Professional 68 13 6 4 5 0 4 85 9 1136
2017 Administration and Foreign Services 65 17 7 2 3 1 4 87 6 800
2017 Technical 64 16 8 3 5 0 4 83 9 263
2017 Administrative Support 53 15 6 9 9 1 6 73 20 85
2017 Operational 77 16 4 4 0 0 0 92 4 26
2017 Other 61 17 10 6 3 0 3 81 9 81

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 23 6 1 1 0 0 92 2 102
2017 Scientific and Professional 54 28 11 3 1 1 3 85 4 1135
2017 Administration and Foreign Services 44 32 14 4 3 1 3 79 7 799
2017 Technical 51 32 11 2 1 0 3 85 3 263
2017 Administrative Support 51 25 13 8 1 0 1 77 10 84
2017 Operational 69 23 4 4 0 0 0 92 4 26
2017 Other 67 20 10 0 0 0 3 90 0 81

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 14 50 23 10 0 0 17 33 103
2017 Scientific and Professional 10 30 39 15 6 0 0 40 21 1137
2017 Administration and Foreign Services 12 30 39 14 6 0 0 41 20 801
2017 Technical 15 39 34 10 3 0 0 54 12 263
2017 Administrative Support 18 37 30 9 6 0 0 55 15 85
2017 Operational 18 35 24 11 8 4 0 55 20 26
2017 Other 36 46 14 2 0 0 1 84 2 81

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 32 49 10 3 0 0 13 38 103
2017 Scientific and Professional 7 18 39 25 10 0 0 36 25 1135
2017 Administration and Foreign Services 8 22 38 22 9 0 1 32 30 798
2017 Technical 3 15 32 30 19 1 0 49 18 263
2017 Administrative Support 6 12 39 34 9 0 0 43 18 82
2017 Operational 8 16 23 34 19 0 0 53 24 26
2017 Other 0 7 29 31 31 0 2 64 7 81
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 35 22 5 5 2 0 32 68 103
2017 Scientific and Professional 33 24 21 10 8 5 0 34 66 1137
2017 Administration and Foreign Services 35 26 18 9 7 4 1 37 63 801
2017 Technical 32 22 22 4 9 10 1 36 64 263
2017 Administrative Support 43 24 11 7 11 2 2 45 55 85
2017 Operational 12 11 27 27 16 7 0 13 87 26
2017 Other 33 31 18 4 11 2 0 34 66 81

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 12 68
2017 Scientific and Professional 16 707
2017 Administration and Foreign Services 19 481
2017 Technical 17 150
2017 Administrative Support 16 43
2017 Operational 20 21
2017 Other 44 53

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 27 68
2017 Scientific and Professional 40 707
2017 Administration and Foreign Services 32 481
2017 Technical 26 150
2017 Administrative Support 16 43
2017 Operational 25 21
2017 Other 63 53

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 6 68
2017 Scientific and Professional 19 707
2017 Administration and Foreign Services 20 481
2017 Technical 18 150
2017 Administrative Support 23 43
2017 Operational 10 21
2017 Other 21 53

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 37 68
2017 Scientific and Professional 31 707
2017 Administration and Foreign Services 38 481
2017 Technical 36 150
2017 Administrative Support 19 43
2017 Operational 71 21
2017 Other 13 53

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 6 68
2017 Scientific and Professional 7 707
2017 Administration and Foreign Services 6 481
2017 Technical 5 150
2017 Administrative Support 12 43
2017 Operational 5 21
2017 Other 0 53

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 60 68
2017 Scientific and Professional 45 707
2017 Administration and Foreign Services 46 481
2017 Technical 45 150
2017 Administrative Support 74 43
2017 Operational 28 21
2017 Other 20 53

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 15 56 9 14 0 6 68
2017 Scientific and Professional 4 52 20 9 4 11 702
2017 Administration and Foreign Services 4 53 19 7 5 12 474
2017 Technical 7 47 20 7 5 14 146
2017 Administrative Support 12 37 22 5 2 22 42
2017 Operational 0 32 19 24 0 25 21
2017 Other 11 70 11 2 2 4 51

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 31 15 10 13 1 9 58 26 68
2017 Scientific and Professional 10 22 16 18 21 3 10 36 45 711
2017 Administration and Foreign Services 12 22 18 20 17 2 9 38 41 483
2017 Technical 15 22 11 19 17 3 13 44 43 150
2017 Administrative Support 16 27 19 18 18 0 2 43 37 45
2017 Operational 5 34 14 23 20 0 4 40 45 21
2017 Other 31 32 10 10 11 2 4 67 22 53

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 6 9 15 51 3 13 11 79 67
2017 Scientific and Professional 2 10 12 20 45 3 7 14 73 711
2017 Administration and Foreign Services 3 12 11 22 43 2 6 17 71 482
2017 Technical 3 11 16 23 36 2 8 16 66 150
2017 Administrative Support 4 13 8 20 47 0 6 19 72 45
2017 Operational 0 9 18 43 29 0 0 9 72 21
2017 Other 11 21 10 16 27 3 12 37 51 53
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