2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 47 13 8 6 0 0 72 15 122
2017 CS-01 22 49 22 7 0 0 0 71 7 13
2017 CS-02 28 48 12 7 5 0 0 76 12 58
2017 CS-03 26 49 8 10 8 0 0 74 18 39
2014 CS 26 44 14 12 3 0 0 71 15 144
2014 CS-01 42 32 11 11 5 0 0 74 16 19
2014 CS-02 28 46 13 9 5 0 0 73 14 79
2014 CS-03 14 49 17 20 0 0 0 63 20 35
2011 CS 32 45 10 7 5 0 0 78 12 214
2011 CS-01 19 62 10 5 5 0 0 81 10 21
2011 CS-02 30 45 9 10 6 0 0 75 16 102
2011 CS-03 38 38 13 6 4 0 0 76 10 68
2011 CS-04 40 47 13 0 0 0 0 87 0 15
2008 CS 37 46 9 5 3 0 0 83 8 213
2008 CS-01 26 63 11 0 0 0 0 89 0 19
2008 CS-02 38 43 10 9 1 0 0 81 10 94
2008 CS-03 36 45 9 4 5 0 0 82 9 77
2008 CS-04 44 38 13 0 6 0 0 81 6 16

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 36 14 10 11 0 0 65 21 122
2017 CS-01 34 44 7 7 7 0 0 78 15 13
2017 CS-02 29 36 19 7 9 0 0 66 15 58
2017 CS-03 31 33 13 15 8 0 0 64 23 39

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 41 9 8 2 0 0 81 10 123
2017 CS-01 37 42 15 7 0 0 0 78 7 13
2017 CS-02 44 44 3 7 2 0 0 88 8 59
2017 CS-03 41 36 13 5 5 0 0 77 10 39
2014 CS 54 36 7 2 0 1 0 91 2 144
2014 CS-01 53 37 5 0 0 5 0 94 0 19
2014 CS-02 61 28 8 4 0 0 0 89 4 79
2014 CS-03 40 51 9 0 0 0 0 91 0 35
2011 CS 58 34 5 1 2 0 0 92 3 215
2011 CS-01 45 41 9 0 5 0 0 86 5 22
2011 CS-02 60 32 5 1 2 0 0 92 3 102
2011 CS-03 60 31 6 1 1 0 0 91 3 68
2011 CS-04 60 40 0 0 0 0 0 100 0 15

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 34 41 12 9 4 0 0 75 13 123
2017 CS-01 49 37 7 7 0 0 0 85 7 13
2017 CS-02 34 47 12 3 3 0 0 81 7 59
2017 CS-03 33 36 15 13 3 0 0 69 15 39
2014 CS 37 40 10 12 0 1 0 77 13 144
2014 CS-01 47 37 5 11 0 0 0 84 11 19
2014 CS-02 38 41 6 14 0 1 0 79 14 79
2014 CS-03 29 40 20 11 0 0 0 69 11 35
2011 CS 40 41 9 6 3 0 0 82 9 215
2011 CS-01 45 41 5 5 5 0 0 86 9 22
2011 CS-02 39 41 10 6 4 0 0 80 10 102
2011 CS-03 41 37 10 7 3 1 0 79 10 68
2011 CS-04 33 60 7 0 0 0 0 93 0 15
2008 CS 43 44 6 4 2 0 0 88 6 214
2008 CS-01 37 58 5 0 0 0 0 95 0 19
2008 CS-02 41 47 3 6 2 0 0 88 8 95
2008 CS-03 47 38 10 4 1 0 0 84 5 77
2008 CS-04 44 44 6 0 6 0 0 88 6 16

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 37 18 11 8 0 0 63 19 123
2017 CS-01 22 49 15 7 7 0 0 71 15 13
2017 CS-02 29 37 19 12 3 0 0 66 15 59
2017 CS-03 26 33 15 13 13 0 0 59 26 39
2014 CS 29 40 18 8 4 1 0 70 12 144
2014 CS-01 26 47 16 5 0 5 0 78 6 19
2014 CS-02 32 35 16 10 5 1 0 68 15 79
2014 CS-03 26 40 23 6 6 0 0 66 11 35
2011 CS 26 37 17 14 5 1 0 64 19 213
2011 CS-01 36 36 9 14 5 0 0 73 18 22
2011 CS-02 25 35 19 13 6 1 1 62 19 102
2011 CS-03 20 44 15 15 5 2 0 65 20 66
2011 CS-04 40 20 13 13 7 7 0 64 21 15

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 39 18 12 7 0 0 64 19 123
2017 CS-01 22 42 22 7 7 0 0 63 15 13
2017 CS-02 27 46 15 7 5 0 0 73 12 59
2017 CS-03 26 28 21 18 8 0 0 54 26 39
2014 CS 26 45 18 8 3 0 0 72 10 144
2014 CS-01 26 42 26 5 0 0 0 68 5 19
2014 CS-02 30 41 18 8 4 0 0 71 11 79
2014 CS-03 20 49 17 11 3 0 0 69 14 35
2011 CS 23 37 17 15 7 1 0 61 22 213
2011 CS-01 36 41 9 5 9 0 0 77 14 22
2011 CS-02 21 35 21 13 9 2 0 57 22 101
2011 CS-03 18 45 13 18 4 1 0 64 23 67
2011 CS-04 40 20 13 20 7 0 0 60 27 15
2008 CS 30 47 13 4 5 0 0 78 9 214
2008 CS-01 47 26 26 0 0 0 0 74 0 19
2008 CS-02 31 42 14 7 6 0 0 73 14 95
2008 CS-03 27 52 13 3 4 0 1 80 7 77
2008 CS-04 25 69 0 0 6 0 0 94 6 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 26 22 14 10 4 0 53 24 123
2017 CS-01 22 29 34 7 7 0 0 51 15 13
2017 CS-02 32 27 15 12 10 3 0 61 23 59
2017 CS-03 21 23 26 21 8 3 0 45 29 39
2014 CS 33 28 16 8 5 9 0 68 15 144
2014 CS-01 47 26 0 11 0 16 0 88 13 19
2014 CS-02 42 20 16 6 8 8 0 67 15 79
2014 CS-03 11 46 20 14 3 6 0 61 18 35
2011 CS 28 31 18 7 9 7 0 63 17 213
2011 CS-01 50 18 18 0 14 0 0 68 14 22
2011 CS-02 24 34 15 8 11 9 0 63 21 101
2011 CS-03 27 33 19 9 4 7 0 65 15 67
2011 CS-04 33 20 33 0 7 7 0 57 7 15
2008 CS 35 26 19 8 5 6 1 66 14 214
2008 CS-01 53 21 5 11 5 5 0 78 17 19
2008 CS-02 33 26 18 11 4 7 1 64 16 95
2008 CS-03 38 27 17 6 5 5 1 69 13 77
2008 CS-04 19 25 44 0 13 0 0 44 13 16
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 31 14 8 4 2 0 73 12 123
2017 CS-01 29 29 27 7 0 7 0 63 8 13
2017 CS-02 53 25 14 3 3 2 0 79 7 59
2017 CS-03 36 36 10 13 3 3 0 74 16 39
2014 CS 35 39 11 10 3 3 0 76 13 144
2014 CS-01 47 42 0 11 0 0 0 89 11 19
2014 CS-02 38 37 13 8 4 1 0 76 12 79
2014 CS-03 23 43 9 14 3 9 0 72 19 35
2011 CS 42 29 13 8 4 3 0 74 13 215
2011 CS-01 55 23 9 9 5 0 0 77 14 22
2011 CS-02 43 27 14 7 6 2 1 73 13 102
2011 CS-03 35 31 15 10 3 6 0 70 14 68
2011 CS-04 40 47 7 7 0 0 0 87 7 15
2008 CS 45 32 8 6 5 3 1 80 11 213
2008 CS-01 42 53 5 0 0 0 0 95 0 19
2008 CS-02 51 19 10 10 4 5 1 75 15 94
2008 CS-03 44 35 6 3 8 3 1 82 11 77
2008 CS-04 25 50 19 6 0 0 0 75 6 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 36 10 14 5 1 0 72 19 123
2017 CS-01 15 63 7 15 0 0 0 78 15 13
2017 CS-02 49 29 8 8 3 2 0 79 12 59
2017 CS-03 26 36 15 13 10 0 0 62 23 39
2014 CS 35 42 10 7 6 0 0 78 12 144
2014 CS-01 42 37 11 5 5 0 0 79 11 19
2014 CS-02 43 41 8 6 3 0 0 84 9 79
2014 CS-03 17 46 11 11 14 0 0 63 26 35
2011 CS 42 33 10 7 6 2 0 77 13 215
2011 CS-01 55 23 9 5 9 0 0 77 14 22
2011 CS-02 43 32 9 9 6 1 0 76 15 102
2011 CS-03 37 34 13 6 6 4 0 74 12 68
2011 CS-04 40 53 0 7 0 0 0 93 7 15
2008 CS 33 41 14 7 4 1 0 76 10 213
2008 CS-01 47 42 11 0 0 0 0 89 0 19
2008 CS-02 33 36 13 14 2 2 0 71 16 94
2008 CS-03 34 43 14 1 6 1 0 78 8 77
2008 CS-04 25 50 19 0 6 0 0 75 6 16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 37 35 11 10 5 2 0 74 15 123
2017 CS-01 22 56 15 7 0 0 0 78 7 13
2017 CS-02 46 36 7 8 2 2 0 83 10 59
2017 CS-03 36 28 18 8 8 3 0 66 16 39
2014 CS 45 33 9 7 4 1 0 80 11 144
2014 CS-01 63 21 11 5 0 0 0 84 5 19
2014 CS-02 48 30 8 9 4 1 0 79 13 79
2014 CS-03 29 46 9 6 9 3 0 76 15 35

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 29 22 10 9 13 2 53 22 123
2017 CS-01 29 15 22 7 7 20 0 55 18 13
2017 CS-02 15 37 15 7 5 17 3 66 15 59
2017 CS-03 18 26 31 5 15 5 0 46 22 39
2014 CS 22 34 21 7 4 12 0 64 13 144
2014 CS-01 32 26 16 5 0 21 0 73 7 19
2014 CS-02 28 34 16 8 4 10 0 69 13 79
2014 CS-03 9 37 26 9 6 14 0 53 17 35
2011 CS 18 26 21 13 10 10 1 51 26 213
2011 CS-01 27 27 27 5 9 0 5 57 14 22
2011 CS-02 19 22 22 12 11 14 0 48 27 100
2011 CS-03 15 29 19 15 10 10 1 50 28 68
2011 CS-04 13 27 20 20 7 7 7 46 31 15

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 32 24 15 17 2 1 43 33 122
2017 CS-01 29 27 15 7 22 0 0 56 29 13
2017 CS-02 10 36 23 15 10 3 2 49 27 58
2017 CS-03 8 31 26 10 26 0 0 38 36 39
2014 CS 15 35 22 17 7 5 0 53 25 144
2014 CS-01 16 32 26 5 5 16 0 56 13 19
2014 CS-02 22 34 18 15 8 4 0 58 24 79
2014 CS-03 0 34 31 23 9 3 0 35 32 35
2011 CS 13 26 19 21 15 6 0 41 38 211
2011 CS-01 18 27 23 14 14 5 0 48 29 22
2011 CS-02 15 21 18 21 18 6 0 39 42 99
2011 CS-03 7 25 22 21 15 7 1 36 39 67
2011 CS-04 20 33 7 33 7 0 0 53 40 15
2008 CS 23 31 20 11 11 3 0 56 23 211
2008 CS-01 33 33 17 17 0 0 0 67 17 18
2008 CS-02 23 28 19 12 14 4 0 53 27 94
2008 CS-03 21 26 25 12 12 4 0 49 25 76
2008 CS-04 19 56 13 0 13 0 0 75 13 16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 7 21 26 22 15 8 2 31 40 123
2017 CS-01 15 15 49 0 15 7 0 32 16 13
2017 CS-02 10 22 19 20 12 14 3 39 39 59
2017 CS-03 3 21 28 26 21 3 0 24 47 39
2014 CS 8 31 24 19 9 9 0 43 31 144
2014 CS-01 5 42 26 5 5 16 0 56 13 19
2014 CS-02 14 25 23 19 8 11 0 44 30 79
2014 CS-03 0 31 26 23 17 3 0 32 41 35
2011 CS 8 20 24 21 13 14 0 32 40 213
2011 CS-01 23 18 32 9 14 5 0 43 24 22
2011 CS-02 7 18 21 24 16 16 0 29 47 102
2011 CS-03 3 21 32 17 14 14 0 28 35 66
2011 CS-04 13 13 20 40 0 13 0 31 46 15
2008 CS 10 33 20 19 11 8 0 47 32 214
2008 CS-01 21 26 26 16 0 11 0 53 18 19
2008 CS-02 13 31 16 17 12 13 0 49 33 95
2008 CS-03 6 32 23 21 14 3 0 40 36 77
2008 CS-04 0 56 19 13 6 6 0 60 20 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 25 20 15 20 7 1 39 39 123
2017 CS-01 7 34 22 7 22 7 0 45 32 13
2017 CS-02 14 27 20 10 19 9 2 45 32 59
2017 CS-03 10 23 13 23 26 5 0 35 51 39
2014 CS 18 31 19 14 10 8 0 53 26 144
2014 CS-01 16 37 16 16 0 16 0 63 19 19
2014 CS-02 24 30 15 10 13 8 0 59 25 79
2014 CS-03 9 26 26 23 11 6 0 36 36 35
2011 CS 15 25 20 16 17 7 0 43 36 213
2011 CS-01 18 27 14 9 18 14 0 53 32 22
2011 CS-02 17 23 17 19 18 8 0 43 39 102
2011 CS-03 11 23 24 17 21 5 0 35 40 66
2011 CS-04 13 40 27 7 7 7 0 57 14 15
2008 CS 16 29 18 14 12 11 0 51 29 214
2008 CS-01 21 16 21 16 5 21 0 47 27 19
2008 CS-02 18 24 19 14 15 11 0 47 32 95
2008 CS-03 13 35 14 16 12 10 0 54 30 77
2008 CS-04 19 31 25 6 13 6 0 53 20 16

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 7 30 19 22 16 4 1 40 40 123
2017 CS-01 0 49 15 22 7 7 0 53 32 13
2017 CS-02 8 30 24 17 14 5 2 42 33 59
2017 CS-03 8 26 15 26 23 3 0 34 50 39
2014 CS 13 32 21 21 9 4 0 47 31 143
2014 CS-01 17 39 17 22 0 6 0 59 24 18
2014 CS-02 18 34 16 18 8 6 0 55 27 79
2014 CS-03 3 26 29 26 17 0 0 29 43 35
2011 CS 8 28 21 24 16 4 0 37 42 213
2011 CS-01 14 18 27 23 14 5 0 33 38 22
2011 CS-02 8 27 19 22 19 6 0 38 43 102
2011 CS-03 6 24 21 29 18 2 0 31 48 66
2011 CS-04 7 40 27 20 7 0 0 47 27 15
2008 CS 15 31 16 22 12 4 0 48 35 213
2008 CS-01 28 39 11 17 6 0 0 67 22 18
2008 CS-02 17 28 17 19 13 6 0 48 34 95
2008 CS-03 10 32 17 25 12 4 0 45 38 77
2008 CS-04 6 38 13 25 19 0 0 44 44 16
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 22 30 21 15 12 0 0 52 27 122
2017 CS-01 34 29 22 7 7 0 0 63 15 13
2017 CS-02 21 33 24 12 10 0 0 54 22 58
2017 CS-03 23 28 21 23 5 0 0 51 28 39
2014 CS 19 37 19 13 10 1 0 58 23 144
2014 CS-01 37 42 5 11 5 0 0 79 16 19
2014 CS-02 16 39 19 11 11 3 0 57 23 79
2014 CS-03 17 29 23 20 11 0 0 46 31 35
2011 CS 22 37 18 11 11 1 0 59 22 215
2011 CS-01 36 27 18 14 5 0 0 64 18 22
2011 CS-02 19 35 17 13 16 1 0 54 29 102
2011 CS-03 21 38 22 9 7 3 0 61 17 68
2011 CS-04 27 53 13 0 7 0 0 80 7 15

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 18 34 23 15 10 0 0 52 25 122
2017 CS-01 29 15 42 7 7 0 0 44 15 13
2017 CS-02 21 43 21 10 5 0 0 64 15 58
2017 CS-03 15 31 21 18 15 0 0 46 33 39

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 9 16 19 18 13 23 2 34 41 123
2017 CS-01 0 7 22 0 0 63 7 25 0 13
2017 CS-02 14 15 14 22 12 20 3 38 44 59
2017 CS-03 8 21 23 15 15 18 0 34 38 39
2014 CS 15 22 19 16 10 17 1 45 32 144
2014 CS-01 26 32 0 0 0 42 0 100 0 19
2014 CS-02 18 15 19 20 9 16 3 41 36 79
2014 CS-03 9 26 23 20 14 9 0 38 38 35

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 37 12 13 9 1 0 66 22 123
2017 CS-01 15 63 15 7 0 0 0 78 7 13
2017 CS-02 42 29 14 8 5 2 0 72 14 59
2017 CS-03 15 41 10 21 13 0 0 56 33 39
2014 CS 40 35 11 6 6 1 0 77 12 144
2014 CS-01 63 26 11 0 0 0 0 89 0 19
2014 CS-02 44 30 10 6 8 1 0 76 14 79
2014 CS-03 23 46 14 6 9 3 0 71 15 35
2011 CS 37 36 11 9 4 3 0 75 13 214
2011 CS-01 57 29 5 5 5 0 0 86 10 21
2011 CS-02 35 36 13 9 5 2 0 73 14 102
2011 CS-03 31 41 6 13 3 6 0 77 17 68
2011 CS-04 40 40 20 0 0 0 0 80 0 15
2008 CS 34 38 16 6 5 0 0 73 11 213
2008 CS-01 47 26 16 11 0 0 0 74 11 19
2008 CS-02 34 35 15 10 6 0 0 69 16 94
2008 CS-03 35 39 17 3 5 1 0 75 8 77
2008 CS-04 19 63 19 0 0 0 0 81 0 16

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 30 22 13 4 9 9 53 21 23
2017 CS-03 14 36 21 7 7 7 7 58 17 14
2014 CS 18 43 14 11 4 0 11 68 16 28
2014 CS-03 0 54 15 23 0 0 8 58 25 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 35 15 16 6 3 0 62 23 123
2017 CS-01 22 42 22 7 0 7 0 68 8 13
2017 CS-02 36 31 15 12 3 3 0 68 16 59
2017 CS-03 18 36 15 18 10 3 0 55 29 39
2014 CS 30 37 13 10 5 3 3 71 15 144
2014 CS-01 58 32 0 5 0 5 0 94 6 19
2014 CS-02 32 38 10 10 6 3 1 72 17 79
2014 CS-03 14 31 29 11 3 3 9 52 16 35
2011 CS 32 29 12 12 6 5 5 68 19 215
2011 CS-01 45 18 5 18 9 5 0 67 29 22
2011 CS-02 31 25 12 15 5 6 6 64 22 102
2011 CS-03 24 34 16 9 6 6 6 65 17 68
2011 CS-04 33 53 7 0 0 0 7 93 0 15
2008 CS 28 41 14 9 4 3 1 72 14 214
2008 CS-01 37 42 5 11 5 0 0 79 16 19
2008 CS-02 26 43 11 11 5 4 0 73 16 95
2008 CS-03 27 36 17 10 3 4 3 68 14 77
2008 CS-04 25 50 25 0 0 0 0 75 0 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 22 16 16 7 17 1 52 28 123
2017 CS-01 7 15 22 15 0 42 0 38 25 13
2017 CS-02 30 20 10 14 10 14 2 60 28 59
2017 CS-03 13 28 21 21 3 15 0 48 27 39
2014 CS 24 26 19 7 9 12 3 59 19 144
2014 CS-01 47 5 21 11 0 16 0 63 13 19
2014 CS-02 24 28 16 6 11 13 1 60 21 79
2014 CS-03 11 29 23 9 9 11 9 50 21 35
2011 CS 28 23 13 12 8 12 4 61 23 215
2011 CS-01 41 14 14 9 9 14 0 63 21 22
2011 CS-02 21 26 13 13 9 13 6 58 27 102
2011 CS-03 31 18 16 15 6 12 3 57 24 68
2011 CS-04 33 53 0 0 7 0 7 93 7 15
2008 CS 35 29 14 8 6 7 1 70 15 214
2008 CS-01 47 26 5 11 0 11 0 82 12 19
2008 CS-02 32 23 17 7 11 9 1 61 20 95
2008 CS-03 35 34 13 8 3 5 3 75 11 77
2008 CS-04 44 31 13 0 6 6 0 80 7 16

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 31 21 15 14 0 0 50 29 123
2017 CS-01 15 15 42 15 15 0 0 29 29 13
2017 CS-02 22 29 20 17 12 0 0 51 29 59
2017 CS-03 21 28 21 18 13 0 0 49 31 39
2014 CS 21 36 18 17 6 0 1 58 24 143
2014 CS-01 26 42 32 0 0 0 0 68 0 19
2014 CS-02 30 24 14 23 8 0 1 55 31 78
2014 CS-03 3 51 23 17 6 0 0 54 23 35
2011 CS 21 29 14 17 16 1 2 52 34 215
2011 CS-01 18 32 9 9 18 9 5 58 32 22
2011 CS-02 23 28 15 22 12 0 1 51 34 102
2011 CS-03 16 26 16 15 24 1 1 44 39 68
2011 CS-04 33 33 7 13 7 0 7 71 21 15
2008 CS 36 41 11 9 3 0 1 77 12 214
2008 CS-01 42 37 5 11 5 0 0 79 16 19
2008 CS-02 33 39 11 15 2 0 1 72 17 95
2008 CS-03 36 45 10 4 3 0 1 83 7 77
2008 CS-04 38 50 6 0 6 0 0 88 6 16

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 34 47 11 5 4 0 0 81 9 123
2017 CS-01 22 42 29 7 0 0 0 63 7 13
2017 CS-02 46 41 8 2 3 0 0 86 5 59
2017 CS-03 23 62 5 8 3 0 0 85 10 39
2014 CS 35 48 11 4 1 0 0 83 6 144
2014 CS-01 37 32 32 0 0 0 0 68 0 19
2014 CS-02 37 49 9 4 1 0 0 86 5 79
2014 CS-03 31 54 6 6 3 0 0 86 9 35
2011 CS 43 40 8 7 1 0 0 83 8 215
2011 CS-01 45 41 5 9 0 0 0 86 9 22
2011 CS-02 39 42 9 7 2 1 0 82 9 102
2011 CS-03 47 35 7 9 1 0 0 82 10 68
2011 CS-04 40 40 20 0 0 0 0 80 0 15
2008 CS 43 45 4 5 2 0 0 88 7 214
2008 CS-01 37 53 5 5 0 0 0 89 5 19
2008 CS-02 47 38 4 7 3 0 0 85 11 95
2008 CS-03 39 52 4 4 1 0 0 91 5 77
2008 CS-04 50 38 6 0 6 0 0 88 6 16

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 42 45 5 6 2 0 0 86 9 123
2017 CS-01 34 29 29 7 0 0 0 63 7 13
2017 CS-02 46 41 3 7 3 0 0 86 10 59
2017 CS-03 41 51 0 8 0 0 0 92 8 39
2014 CS 44 38 10 7 1 0 0 83 8 144
2014 CS-01 47 32 11 11 0 0 0 79 11 19
2014 CS-02 49 35 9 5 1 0 0 85 6 79
2014 CS-03 31 46 11 11 0 0 0 77 11 35
2011 CS 53 33 10 2 1 0 0 87 3 215
2011 CS-01 59 23 14 5 0 0 0 82 5 22
2011 CS-02 51 32 11 3 2 0 1 84 5 102
2011 CS-03 56 31 10 1 0 1 0 88 1 68
2011 CS-04 53 47 0 0 0 0 0 100 0 15
2008 CS 48 43 6 2 1 0 0 91 4 214
2008 CS-01 47 42 11 0 0 0 0 89 0 19
2008 CS-02 48 40 5 4 2 0 0 88 6 95
2008 CS-03 48 44 5 1 1 0 0 92 3 77
2008 CS-04 44 50 6 0 0 0 0 94 0 16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 26 19 23 17 1 1 41 40 123
2017 CS-01 7 27 22 22 22 0 0 34 44 13
2017 CS-02 20 22 20 19 17 2 0 43 36 59
2017 CS-03 5 36 13 28 15 0 3 42 45 39
2014 CS 19 35 19 15 10 1 0 55 26 144
2014 CS-01 16 53 16 5 11 0 0 68 16 19
2014 CS-02 23 33 16 15 13 0 0 56 28 79
2014 CS-03 11 29 26 23 9 3 0 41 32 35
2011 CS 16 27 14 18 20 4 1 45 40 215
2011 CS-01 23 18 14 18 18 5 5 45 40 22
2011 CS-02 15 30 14 17 21 2 2 47 39 102
2011 CS-03 12 24 15 18 26 6 0 38 47 68
2011 CS-04 33 27 7 27 0 7 0 64 29 15
2008 CS 21 44 13 8 11 1 0 67 20 214
2008 CS-01 21 47 11 11 11 0 0 68 21 19
2008 CS-02 23 38 13 8 14 3 1 64 23 95
2008 CS-03 19 47 16 9 9 0 0 66 18 77
2008 CS-04 19 69 6 0 6 0 0 88 6 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 6 15 19 19 33 5 2 23 57 123
2017 CS-01 0 0 22 15 44 20 0 0 73 13
2017 CS-02 8 14 19 20 32 5 2 24 56 59
2017 CS-03 3 23 21 21 26 3 5 28 50 39
2014 CS 12 18 20 17 30 2 1 31 49 142
2014 CS-01 16 0 26 26 32 0 0 16 58 19
2014 CS-02 11 14 19 15 37 3 1 26 54 79
2014 CS-03 6 29 24 18 21 3 0 36 39 34
2011 CS 9 15 14 24 34 2 1 25 61 215
2011 CS-01 5 14 14 27 41 0 0 18 68 22
2011 CS-02 7 12 17 21 40 3 1 19 63 102
2011 CS-03 9 16 15 26 31 3 0 26 59 68
2011 CS-04 27 33 0 20 13 0 7 64 36 15
2008 CS 12 31 12 22 20 2 1 44 43 212
2008 CS-01 5 42 0 21 21 11 0 53 47 19
2008 CS-02 14 24 10 26 22 2 2 40 50 94
2008 CS-03 12 36 17 18 16 1 0 48 35 76
2008 CS-04 13 38 13 6 31 0 0 50 38 16

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 27 38 17 9 9 0 0 65 18 122
2017 CS-01 7 42 44 7 0 0 0 49 7 13
2017 CS-02 29 41 12 9 9 0 0 71 17 58
2017 CS-03 33 33 18 3 13 0 0 67 15 39
2014 CS 22 43 17 13 6 0 0 64 19 143
2014 CS-01 37 26 16 11 11 0 0 63 21 19
2014 CS-02 23 40 17 13 8 0 0 63 21 78
2014 CS-03 9 54 17 17 3 0 0 63 20 35
2011 CS 30 40 11 10 7 0 1 71 18 215
2011 CS-01 27 41 14 14 5 0 0 68 18 22
2011 CS-02 25 39 13 11 10 0 2 66 21 102
2011 CS-03 34 40 10 9 6 1 0 75 15 68
2011 CS-04 47 47 0 0 7 0 0 93 7 15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 33 18 11 10 0 0 61 21 123
2017 CS-01 22 29 27 7 15 0 0 51 22 13
2017 CS-02 29 34 17 14 7 0 0 63 20 59
2017 CS-03 33 31 13 13 10 0 0 64 23 39
2014 CS 35 33 16 7 7 1 1 70 14 144
2014 CS-01 53 21 11 11 5 0 0 74 16 19
2014 CS-02 34 30 18 5 10 1 1 66 16 79
2014 CS-03 26 46 17 9 3 0 0 71 11 35

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 35 19 15 6 0 0 60 21 123
2017 CS-01 22 42 37 0 0 0 0 63 0 13
2017 CS-02 29 42 12 12 5 0 0 71 17 59
2017 CS-03 23 26 23 21 8 0 0 49 28 39
2014 CS 25 38 18 12 7 0 0 63 19 144
2014 CS-01 26 58 16 0 0 0 0 84 0 19
2014 CS-02 28 30 16 15 10 0 0 58 25 79
2014 CS-03 14 43 20 17 6 0 0 57 23 35
2011 CS 30 40 12 9 5 3 1 74 14 215
2011 CS-01 32 41 23 0 0 5 0 76 0 22
2011 CS-02 31 39 13 7 5 3 2 74 12 102
2011 CS-03 25 43 9 12 7 3 1 71 20 68
2011 CS-04 47 47 0 7 0 0 0 93 7 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 40 15 12 10 4 0 61 23 123
2017 CS-01 27 29 29 0 15 0 0 56 15 13
2017 CS-02 22 37 17 10 8 5 0 62 20 59
2017 CS-03 15 44 10 15 10 5 0 62 27 39

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 32 12 9 2 0 1 77 11 123
2017 CS-01 37 37 27 0 0 0 0 73 0 13
2017 CS-02 47 34 9 8 0 0 2 83 9 59
2017 CS-03 49 26 13 8 5 0 0 74 13 39
2014 CS 40 38 15 6 1 0 0 78 8 144
2014 CS-01 53 37 11 0 0 0 0 89 0 19
2014 CS-02 38 39 11 9 3 0 0 77 11 79
2014 CS-03 37 37 23 3 0 0 0 74 3 35
2011 CS 38 40 10 6 6 1 0 79 11 215
2011 CS-01 32 45 9 14 0 0 0 77 14 22
2011 CS-02 39 37 11 5 7 0 1 77 12 102
2011 CS-03 35 44 9 3 6 3 0 82 9 68
2011 CS-04 47 40 7 7 0 0 0 87 7 15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 23 15 11 10 4 11 60 23 123
2017 CS-01 29 15 0 22 15 20 0 55 45 13
2017 CS-02 27 20 17 7 8 3 17 60 19 59
2017 CS-03 33 26 13 10 10 0 8 64 22 39
2014 CS 27 26 17 11 8 1 9 59 22 144
2014 CS-01 32 26 21 0 16 0 5 61 17 19
2014 CS-02 29 19 15 14 9 1 13 56 26 79
2014 CS-03 20 40 20 11 6 0 3 62 18 35
2011 CS 23 26 11 12 13 6 8 57 30 215
2011 CS-01 32 32 9 5 18 0 5 67 24 22
2011 CS-02 21 24 14 15 7 10 11 56 27 102
2011 CS-03 26 26 9 10 21 4 3 57 33 68
2011 CS-04 27 33 13 13 7 0 7 64 21 15
2008 CS 37 25 13 8 9 3 4 67 19 214
2008 CS-01 42 11 21 11 11 5 0 56 22 19
2008 CS-02 38 24 17 6 8 2 4 66 16 95
2008 CS-03 36 29 9 9 9 4 4 70 20 77
2008 CS-04 38 38 6 6 6 0 6 80 13 16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 32 10 8 5 0 2 76 13 123
2017 CS-01 34 44 15 7 0 0 0 78 7 13
2017 CS-02 49 34 7 5 3 0 2 84 9 59
2017 CS-03 41 26 10 13 8 0 3 68 21 39
2014 CS 31 38 18 6 6 0 1 69 13 144
2014 CS-01 42 42 16 0 0 0 0 84 0 19
2014 CS-02 33 38 19 3 8 0 0 71 10 79
2014 CS-03 23 37 17 14 6 0 3 62 21 35
2011 CS 29 34 19 12 5 1 0 64 17 215
2011 CS-01 45 27 23 0 5 0 0 73 5 22
2011 CS-02 33 34 19 11 3 0 0 68 14 102
2011 CS-03 22 32 16 18 9 3 0 56 27 68
2011 CS-04 13 60 7 13 7 0 0 73 20 15
2008 CS 26 36 23 9 5 0 1 62 14 213
2008 CS-01 39 39 6 11 6 0 0 78 17 18
2008 CS-02 33 39 18 5 2 0 3 74 8 95
2008 CS-03 21 31 31 8 9 0 0 52 17 77
2008 CS-04 6 44 31 19 0 0 0 50 19 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 4 4 2 2 1 89 7 123
2017 CS-01 29 44 20 0 7 0 0 73 7 13
2017 CS-02 68 20 2 5 0 3 2 93 5 59
2017 CS-03 56 31 0 5 5 3 0 89 11 39
2014 CS 59 24 8 3 1 2 2 87 4 143
2014 CS-01 58 21 11 0 5 0 5 83 6 19
2014 CS-02 62 24 5 3 1 4 1 91 4 79
2014 CS-03 56 26 12 3 0 0 3 85 3 34
2011 CS 53 29 6 7 4 2 0 84 10 215
2011 CS-01 50 27 9 14 0 0 0 77 14 22
2011 CS-02 54 27 7 5 6 1 0 82 11 102
2011 CS-03 54 32 3 4 1 4 0 91 6 68
2011 CS-04 53 33 0 13 0 0 0 87 13 15

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CS 24 36 40 123
2017 CS-01 15 22 63 13
2017 CS-02 19 49 32 59
2017 CS-03 23 28 49 39
2014 CS 20 42 37 144
2014 CS-01 26 42 32 19
2014 CS-02 19 49 32 79
2014 CS-03 17 31 51 35
2011 CS 22 40 38 215
2011 CS-01 36 18 45 22
2011 CS-02 19 45 36 102
2011 CS-03 21 38 41 68
2011 CS-04 27 53 20 15

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CS 14 13 60 0 10 3 30
2017 CS-02 9 18 64 0 9 0 11
2014 CS 10 41 28 17 9999 3 29
2014 CS-02 13 40 20 27 9999 0 15
2011 CS 13 15 45 23 9999 4 47
2011 CS-02 11 26 42 16 9999 5 19
2011 CS-03 29 7 36 29 9999 0 14
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 38 16 11 5 0 0 68 16 122
2017 CS-01 34 37 15 15 0 0 0 71 15 13
2017 CS-02 28 43 14 10 5 0 0 71 15 58
2017 CS-03 36 31 18 10 5 0 0 67 15 39
2014 CS 29 41 14 10 5 1 0 71 15 144
2014 CS-01 47 26 16 0 5 5 0 78 6 19
2014 CS-02 28 42 13 10 6 1 0 71 17 79
2014 CS-03 20 46 14 17 3 0 0 66 20 35
2011 CS 33 41 16 5 2 1 0 76 8 215
2011 CS-01 32 32 18 14 0 5 0 67 14 22
2011 CS-02 26 42 20 5 4 2 1 71 9 102
2011 CS-03 38 41 16 3 1 0 0 79 4 68
2011 CS-04 33 67 0 0 0 0 0 100 0 15
2008 CS 41 43 9 4 2 0 0 84 7 214
2008 CS-01 47 32 11 5 5 0 0 79 11 19
2008 CS-02 40 42 12 4 2 0 0 82 6 95
2008 CS-03 43 42 9 5 1 0 0 84 6 77
2008 CS-04 38 56 0 0 6 0 0 94 6 16

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 47 21 13 7 2 0 58 21 121
2017 CS-01 15 42 29 7 7 0 0 56 15 13
2017 CS-02 10 50 17 12 7 3 0 63 20 58
2017 CS-03 8 42 24 18 8 0 0 50 26 38
2014 CS 17 36 24 17 3 3 0 55 21 144
2014 CS-01 21 42 16 16 0 5 0 67 17 19
2014 CS-02 23 34 24 14 3 3 0 58 17 79
2014 CS-03 9 31 29 20 9 3 0 41 29 35
2011 CS 15 35 23 15 8 3 0 52 24 213
2011 CS-01 32 23 32 14 0 0 0 55 14 22
2011 CS-02 13 30 26 18 9 5 0 45 28 101
2011 CS-03 7 44 19 13 13 3 0 53 27 68
2011 CS-04 29 36 29 7 0 0 0 64 7 14

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 27 40 12 4 0 2 17 43 122
2017 CS-01 0 27 37 15 15 0 7 32 29 13
2017 CS-02 14 26 41 15 2 0 2 18 40 58
2017 CS-03 18 31 36 10 5 0 0 15 49 39
2014 CS 15 32 37 10 4 1 1 14 48 144
2014 CS-01 5 16 58 16 5 0 0 21 21 19
2014 CS-02 19 27 34 11 6 1 1 18 47 79
2014 CS-03 17 49 29 6 0 0 0 6 66 35
2011 CS 18 33 27 16 4 1 2 21 52 215
2011 CS-01 14 23 32 23 9 0 0 32 36 22
2011 CS-02 22 26 27 17 4 2 2 21 50 102
2011 CS-03 16 43 26 9 3 0 3 12 61 68
2011 CS-04 13 20 20 40 7 0 0 47 33 15
2008 CS 12 29 38 16 2 1 2 19 42 213
2008 CS-01 16 21 16 26 16 5 0 44 39 19
2008 CS-02 11 28 40 16 1 1 3 18 40 94
2008 CS-03 12 29 39 17 1 1 1 19 41 77
2008 CS-04 25 44 31 0 0 0 0 0 69 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 22 29 17 9 2 7 28 40 122
2017 CS-01 0 7 29 22 27 0 15 57 9 13
2017 CS-02 14 19 28 19 7 5 9 30 38 58
2017 CS-03 13 31 31 15 8 0 3 24 45 39
2014 CS 12 24 36 15 8 2 1 24 38 144
2014 CS-01 5 5 53 32 5 0 0 37 11 19
2014 CS-02 14 23 29 19 10 3 3 31 39 79
2014 CS-03 11 34 40 3 9 3 0 12 47 35
2011 CS 15 27 25 19 10 2 2 30 45 215
2011 CS-01 9 23 23 27 18 0 0 45 32 22
2011 CS-02 21 24 24 21 6 3 3 28 47 102
2011 CS-03 12 32 29 10 12 1 3 23 46 68
2011 CS-04 13 20 27 20 20 0 0 40 33 15
2008 CS 6 14 35 28 9 5 3 40 22 213
2008 CS-01 0 21 16 21 32 5 5 59 24 19
2008 CS-02 6 17 31 29 7 6 3 40 26 94
2008 CS-03 5 12 40 29 6 4 4 38 18 77
2008 CS-04 19 6 44 25 6 0 0 31 25 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 24 27 14 4 2 10 20 50 123
2017 CS-01 27 15 37 7 0 0 15 9 49 13
2017 CS-02 20 19 27 12 5 2 15 20 47 59
2017 CS-03 18 33 21 18 5 3 3 24 54 39
2014 CS 21 26 31 11 6 2 3 18 50 144
2014 CS-01 16 26 21 21 5 11 0 29 47 19
2014 CS-02 25 24 29 9 6 1 5 16 53 79
2014 CS-03 17 34 37 6 6 0 0 11 51 35
2011 CS 13 22 35 15 9 0 5 26 37 215
2011 CS-01 5 18 23 32 23 0 0 55 23 22
2011 CS-02 18 17 37 12 9 1 7 22 37 102
2011 CS-03 10 31 34 13 6 0 6 20 44 68
2011 CS-04 13 13 47 13 13 0 0 27 27 15
2008 CS 11 26 34 18 6 2 3 25 39 211
2008 CS-01 21 11 32 16 16 5 0 33 33 19
2008 CS-02 11 25 26 23 7 3 5 32 39 92
2008 CS-03 9 29 40 16 4 1 1 20 39 77
2008 CS-04 6 31 56 6 0 0 0 6 38 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 8 18 28 30 9 0 7 42 28 123
2017 CS-01 7 7 29 42 7 0 7 53 16 13
2017 CS-02 5 15 27 25 14 0 14 45 23 59
2017 CS-03 13 21 26 36 5 0 0 41 33 39
2014 CS 9 12 41 27 9 0 1 37 21 143
2014 CS-01 0 0 37 53 11 0 0 63 0 19
2014 CS-02 10 14 35 24 14 0 3 39 25 78
2014 CS-03 11 14 51 23 0 0 0 23 26 35
2011 CS 10 11 39 25 11 1 2 37 22 213
2011 CS-01 0 10 48 14 29 0 0 43 10 21
2011 CS-02 14 8 34 30 12 0 3 43 22 101
2011 CS-03 9 10 43 24 9 3 3 34 20 68
2011 CS-04 0 20 53 27 0 0 0 27 20 15
2008 CS 6 18 36 23 11 1 4 36 26 208
2008 CS-01 0 22 22 17 33 6 0 53 24 18
2008 CS-02 7 16 27 26 13 2 8 44 26 91
2008 CS-03 8 14 45 24 7 0 3 31 23 76
2008 CS-04 6 25 50 19 0 0 0 19 31 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 27 31 9 4 1 3 14 54 123
2017 CS-01 0 22 51 12 7 0 7 21 24 13
2017 CS-02 17 24 34 15 5 0 5 21 43 59
2017 CS-03 46 26 21 3 3 3 0 5 74 39
2014 CS 31 24 33 7 5 1 1 12 55 144
2014 CS-01 5 5 63 21 5 0 0 26 11 19
2014 CS-02 35 19 29 6 8 1 1 14 56 79
2014 CS-03 37 34 26 3 0 0 0 3 71 35
2011 CS 29 29 23 10 4 1 3 15 61 215
2011 CS-01 18 23 23 23 9 5 0 33 43 22
2011 CS-02 27 29 24 10 4 1 5 15 60 102
2011 CS-03 35 28 24 7 3 0 3 11 65 68
2011 CS-04 33 27 20 13 7 0 0 20 60 15
2008 CS 11 29 36 13 6 2 4 20 42 214
2008 CS-01 5 16 21 16 21 11 11 47 27 19
2008 CS-02 11 24 37 15 8 2 3 24 37 95
2008 CS-03 12 34 36 13 1 0 4 15 47 77
2008 CS-04 13 44 44 0 0 0 0 0 56 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 9 21 24 19 18 2 6 41 33 122
2017 CS-01 0 0 29 27 29 7 7 66 0 13
2017 CS-02 7 17 22 21 23 3 7 48 27 58
2017 CS-03 10 33 21 21 13 0 3 34 45 39
2014 CS 10 20 24 27 13 2 4 42 32 143
2014 CS-01 0 11 37 21 26 0 5 50 11 19
2014 CS-02 12 17 19 28 15 4 5 48 31 78
2014 CS-03 11 23 29 31 3 0 3 35 35 35
2011 CS 6 13 29 26 18 3 7 48 20 214
2011 CS-01 0 9 18 27 27 9 9 67 11 22
2011 CS-02 7 11 33 23 18 3 6 44 19 102
2011 CS-03 7 13 22 28 19 1 7 52 23 67
2011 CS-04 0 27 27 27 13 0 7 43 29 15
2008 CS 3 10 27 32 15 4 8 54 15 213
2008 CS-01 5 0 16 16 26 16 21 67 8 19
2008 CS-02 2 11 21 36 17 5 7 61 15 94
2008 CS-03 4 10 35 30 13 1 6 46 15 77
2008 CS-04 6 19 19 50 6 0 0 56 25 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 23 36 9 5 5 7 16 43 123
2017 CS-01 7 34 29 7 0 7 15 9 53 13
2017 CS-02 12 20 37 7 8 7 8 18 38 59
2017 CS-03 23 28 31 10 3 3 3 14 54 39
2014 CS 18 22 40 9 9 0 2 18 41 144
2014 CS-01 5 21 47 11 16 0 0 26 26 19
2014 CS-02 23 20 34 11 8 0 4 20 45 79
2014 CS-03 17 26 46 3 9 0 0 11 43 35

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 42 31 11 8 7 1 0 74 15 123
2017 CS-01 29 42 15 0 7 7 0 76 8 13
2017 CS-02 46 37 8 7 2 0 0 83 8 59
2017 CS-03 49 21 15 3 13 0 0 69 15 39
2014 CS 46 29 8 9 6 2 0 77 15 144
2014 CS-01 53 16 5 16 11 0 0 68 26 19
2014 CS-02 47 27 10 6 6 4 0 76 13 79
2014 CS-03 37 46 3 11 3 0 0 83 14 35

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 47 41 4 8 0 0 0 88 8 123
2017 CS-01 27 66 7 0 0 0 0 93 0 13
2017 CS-02 56 37 3 3 0 0 0 93 3 59
2017 CS-03 49 38 0 13 0 0 0 87 13 39
2014 CS 47 36 12 2 2 1 0 84 4 144
2014 CS-01 63 26 5 5 0 0 0 89 5 19
2014 CS-02 47 37 10 3 3 1 0 85 5 79
2014 CS-03 43 34 20 0 3 0 0 77 3 35

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 33 37 18 4 2 6 1 74 7 122
2017 CS-01 22 29 29 0 7 12 0 58 8 13
2017 CS-02 33 43 14 2 3 3 2 80 5 58
2017 CS-03 41 28 21 5 0 5 0 73 5 39
2014 CS 44 32 15 3 1 6 0 80 4 144
2014 CS-01 63 16 16 0 0 5 0 83 0 19
2014 CS-02 43 33 14 3 1 6 0 81 4 79
2014 CS-03 34 37 17 3 3 6 0 76 6 35

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 48 13 2 2 6 0 82 4 123
2017 CS-01 22 49 22 7 0 0 0 71 7 13
2017 CS-02 31 51 7 0 3 8 0 89 4 59
2017 CS-03 31 46 21 0 0 3 0 79 0 39
2014 CS 44 34 12 4 1 4 0 82 6 143
2014 CS-01 47 21 5 16 0 11 0 76 18 19
2014 CS-02 46 37 8 3 3 4 0 87 5 78
2014 CS-03 40 31 23 3 0 3 0 74 3 35
2011 CS 29 38 19 6 3 5 0 71 9 214
2011 CS-01 32 27 32 5 0 5 0 62 5 22
2011 CS-02 26 40 16 8 3 7 0 72 12 102
2011 CS-03 27 42 22 3 3 3 0 71 6 67
2011 CS-04 33 47 0 7 7 7 0 86 14 15

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 48 10 5 2 0 0 84 6 122
2017 CS-01 37 39 24 0 0 0 0 76 0 12
2017 CS-02 41 51 3 5 0 0 0 92 5 59
2017 CS-03 33 44 18 0 5 0 0 77 5 39
2014 CS 45 36 11 3 2 2 0 83 6 144
2014 CS-01 53 26 11 11 0 0 0 79 11 19
2014 CS-02 51 34 6 3 4 3 0 87 6 79
2014 CS-03 29 43 23 3 0 3 0 74 3 35
2011 CS 36 40 13 7 4 0 0 77 11 214
2011 CS-01 41 32 14 9 5 0 0 73 14 22
2011 CS-02 37 36 15 7 5 0 0 74 12 102
2011 CS-03 33 45 12 6 3 1 0 79 9 67
2011 CS-04 33 53 0 7 7 0 0 87 13 15
2008 CS 40 38 13 6 2 0 0 79 8 213
2008 CS-01 56 39 6 0 0 0 0 94 0 18
2008 CS-02 41 34 15 7 3 0 0 75 11 95
2008 CS-03 38 38 14 6 1 1 1 77 8 77
2008 CS-04 38 56 0 0 6 0 0 94 6 16

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 31 15 12 5 7 6 63 20 123
2017 CS-01 7 37 22 0 7 7 20 60 10 13
2017 CS-02 22 39 15 8 0 10 5 72 10 59
2017 CS-03 33 18 18 18 3 5 5 57 23 39
2014 CS 36 25 19 8 3 6 3 68 12 144
2014 CS-01 42 26 16 11 0 5 0 72 11 19
2014 CS-02 38 23 15 6 4 9 5 71 12 79
2014 CS-03 29 20 31 11 3 3 3 52 15 35

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 41 17 2 2 7 0 77 4 121
2017 CS-01 42 29 22 0 7 0 0 71 7 13
2017 CS-02 30 42 16 4 0 9 0 79 4 57
2017 CS-03 28 41 18 0 5 8 0 75 6 39
2014 CS 31 44 8 6 3 10 0 82 9 144
2014 CS-01 32 53 0 5 0 11 0 94 6 19
2014 CS-02 33 39 6 5 5 11 0 81 11 79
2014 CS-03 29 46 14 3 0 9 0 81 3 35
2011 CS 31 35 19 5 2 8 0 71 8 213
2011 CS-01 41 32 23 5 0 0 0 73 5 22
2011 CS-02 30 29 21 6 2 11 1 67 9 100
2011 CS-03 25 43 18 6 4 4 0 71 11 68
2011 CS-04 33 47 13 0 0 7 0 86 0 15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 27 36 14 11 7 5 0 67 19 122
2017 CS-01 22 42 15 7 15 0 0 63 22 13
2017 CS-02 24 36 19 14 2 5 0 64 16 58
2017 CS-03 31 36 5 10 13 5 0 70 24 39
2014 CS 27 41 15 7 3 7 1 73 11 143
2014 CS-01 26 47 11 5 0 11 0 82 6 19
2014 CS-02 29 34 18 8 4 6 1 69 12 79
2014 CS-03 21 44 15 9 3 9 0 71 13 34
2011 CS 26 35 12 11 7 7 1 67 20 213
2011 CS-01 32 27 23 5 5 9 0 65 10 22
2011 CS-02 21 39 9 13 8 9 2 67 23 101
2011 CS-03 28 34 12 12 7 4 1 67 21 67
2011 CS-04 40 33 7 13 0 7 0 79 14 15
2008 CS 29 30 11 15 7 5 2 65 24 214
2008 CS-01 26 37 11 0 21 5 0 67 22 19
2008 CS-02 26 29 9 21 6 5 2 60 30 95
2008 CS-03 29 30 12 14 5 6 4 65 22 77
2008 CS-04 44 25 19 6 6 0 0 69 13 16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 36 29 8 7 8 1 52 17 122
2017 CS-01 22 15 37 12 15 0 0 37 27 13
2017 CS-02 14 34 33 9 3 7 0 52 13 58
2017 CS-03 8 41 18 8 10 13 3 58 21 39
2014 CS 15 31 30 9 6 9 0 51 16 144
2014 CS-01 16 21 32 11 5 16 0 44 19 19
2014 CS-02 18 32 27 6 6 11 0 56 14 79
2014 CS-03 11 29 40 14 3 3 0 41 18 35
2011 CS 10 35 22 12 9 10 2 52 24 213
2011 CS-01 5 41 27 5 9 5 9 53 16 22
2011 CS-02 6 35 25 10 13 10 1 46 26 100
2011 CS-03 12 37 16 13 6 15 1 58 23 68
2011 CS-04 27 40 13 20 0 0 0 67 20 15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 9 24 17 15 18 18 0 40 39 123
2017 CS-01 12 22 15 15 15 22 0 44 37 13
2017 CS-02 14 26 8 17 12 24 0 51 38 59
2017 CS-03 3 28 26 10 21 13 0 35 35 39
2014 CS 16 19 22 17 11 15 1 41 33 144
2014 CS-01 16 11 16 26 0 32 0 38 38 19
2014 CS-02 18 19 16 16 14 15 1 44 36 79
2014 CS-03 11 17 37 14 11 9 0 31 28 35
2011 CS 15 16 14 18 16 16 4 39 43 213
2011 CS-01 18 14 18 18 14 9 9 39 39 22
2011 CS-02 14 15 14 15 19 20 3 38 44 100
2011 CS-03 10 18 16 22 15 15 4 35 45 68
2011 CS-04 33 27 7 13 7 13 0 69 23 15

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 42 5 22 6 0 0 68 28 123
2017 CS-01 0 78 7 15 0 0 0 78 15 13
2017 CS-02 32 42 5 17 3 0 0 74 20 59
2017 CS-03 26 33 3 28 10 0 0 59 38 39
2014 CS 33 45 7 6 8 0 1 79 14 144
2014 CS-01 26 63 11 0 0 0 0 89 0 19
2014 CS-02 42 39 6 8 5 0 0 81 13 79
2014 CS-03 17 54 9 6 14 0 0 71 20 35
2011 CS 35 43 6 12 4 0 0 78 16 214
2011 CS-01 41 36 5 18 0 0 0 77 18 22
2011 CS-02 34 46 5 12 3 0 0 80 15 102
2011 CS-03 33 40 6 13 7 0 0 73 21 67
2011 CS-04 33 40 20 0 7 0 0 73 7 15
2008 CS 45 45 3 6 2 0 0 90 8 213
2008 CS-01 63 37 0 0 0 0 0 100 0 19
2008 CS-02 47 42 5 3 2 0 0 89 5 95
2008 CS-03 41 47 1 9 1 0 0 88 11 76
2008 CS-04 38 56 0 0 6 0 0 94 6 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 40 7 11 4 0 0 78 15 123
2017 CS-01 42 44 7 7 0 0 0 85 7 13
2017 CS-02 34 47 5 12 2 0 0 81 14 59
2017 CS-03 41 31 10 13 5 0 0 72 18 39
2014 CS 45 27 9 11 8 0 0 72 19 144
2014 CS-01 47 32 11 11 0 0 0 79 11 19
2014 CS-02 49 25 10 8 8 0 0 75 15 79
2014 CS-03 40 31 0 14 14 0 0 71 29 35
2011 CS 42 38 7 11 2 0 0 80 13 215
2011 CS-01 50 32 5 9 5 0 0 82 14 22
2011 CS-02 44 35 7 11 3 0 0 79 14 102
2011 CS-03 32 44 12 12 0 0 0 76 12 68
2011 CS-04 53 33 0 7 7 0 0 87 13 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 47 37 13 2 1 0 0 85 2 123
2017 CS-01 63 22 15 0 0 0 0 85 0 13
2017 CS-02 44 46 10 0 0 0 0 90 0 59
2017 CS-03 46 33 15 3 3 0 0 79 5 39
2014 CS 49 36 4 8 1 1 0 86 10 144
2014 CS-01 53 47 0 0 0 0 0 100 0 19
2014 CS-02 54 28 3 11 1 3 0 84 13 79
2014 CS-03 34 46 9 9 3 0 0 80 11 35

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 22 11 5 2 0 2 83 7 122
2017 CS-01 78 22 0 0 0 0 0 100 0 13
2017 CS-02 67 21 9 3 0 0 0 88 3 58
2017 CS-03 46 21 18 8 3 0 5 70 11 39
2014 CS 65 22 6 2 1 1 2 90 4 144
2014 CS-01 74 26 0 0 0 0 0 100 0 19
2014 CS-02 68 22 5 0 3 1 1 92 3 79
2014 CS-03 54 23 11 6 0 0 6 82 6 35
2011 CS 61 23 7 3 1 0 5 88 4 215
2011 CS-01 77 18 0 5 0 0 0 95 5 22
2011 CS-02 65 23 10 1 0 0 2 89 1 102
2011 CS-03 47 26 9 4 3 0 10 82 8 68
2011 CS-04 60 27 0 13 0 0 0 87 13 15
2008 CS 69 21 5 5 0 0 1 90 5 213
2008 CS-01 79 16 0 5 0 0 0 95 5 19
2008 CS-02 67 23 5 4 0 0 0 91 4 95
2008 CS-03 64 18 7 7 0 0 4 86 7 76
2008 CS-04 69 31 0 0 0 0 0 100 0 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 61 24 6 6 3 0 0 85 9 123
2017 CS-01 58 42 0 0 0 0 0 100 0 13
2017 CS-02 66 22 5 5 2 0 0 88 7 59
2017 CS-03 59 23 8 8 3 0 0 82 10 39
2014 CS 59 22 10 7 2 1 0 81 9 143
2014 CS-01 74 16 5 5 0 0 0 89 5 19
2014 CS-02 56 21 12 8 3 1 0 78 10 78
2014 CS-03 54 29 9 6 3 0 0 83 9 35
2011 CS 58 23 6 8 3 0 1 82 11 214
2011 CS-01 59 32 5 0 5 0 0 91 5 22
2011 CS-02 62 20 8 7 4 0 0 81 11 102
2011 CS-03 56 21 3 13 3 0 4 80 17 68
2011 CS-04 43 43 7 7 0 0 0 86 7 14
2008 CS 62 21 3 10 3 0 1 84 13 213
2008 CS-01 63 11 0 21 0 5 0 78 22 19
2008 CS-02 63 21 2 7 4 0 2 86 12 95
2008 CS-03 63 21 5 8 1 0 1 85 9 76
2008 CS-04 38 25 6 25 6 0 0 63 31 16

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 62 24 6 4 2 0 1 87 7 123
2017 CS-01 78 22 0 0 0 0 0 100 0 13
2017 CS-02 63 27 5 4 2 0 0 90 5 59
2017 CS-03 62 21 10 3 3 0 3 84 5 39
2014 CS 67 22 3 3 3 1 1 89 7 144
2014 CS-01 79 16 0 0 0 0 5 100 0 19
2014 CS-02 68 23 3 3 3 1 0 92 5 79
2014 CS-03 57 20 9 6 9 0 0 77 14 35
2011 CS 64 21 5 5 2 0 2 88 8 214
2011 CS-01 73 14 5 5 5 0 0 86 9 22
2011 CS-02 67 22 4 4 2 0 1 90 6 101
2011 CS-03 57 21 6 7 3 0 6 83 11 68
2011 CS-04 60 27 7 7 0 0 0 87 7 15
2008 CS 62 17 7 6 2 1 5 84 8 214
2008 CS-01 79 0 0 11 0 0 11 88 12 19
2008 CS-02 63 18 4 6 2 1 5 87 9 95
2008 CS-03 60 17 13 4 1 1 4 81 5 77
2008 CS-04 38 31 13 13 6 0 0 69 19 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 81 15 2 1 1 0 1 97 2 123
2017 CS-01 93 7 0 0 0 0 0 100 0 13
2017 CS-02 80 19 2 0 0 0 0 98 0 59
2017 CS-03 82 8 3 3 3 0 3 92 5 39
2014 CS 79 12 3 2 1 1 1 94 3 144
2014 CS-01 89 11 0 0 0 0 0 100 0 19
2014 CS-02 87 6 1 1 1 1 1 96 3 79
2014 CS-03 54 29 9 6 0 0 3 85 6 35
2011 CS 81 12 4 1 0 0 2 95 1 215
2011 CS-01 82 14 5 0 0 0 0 95 0 22
2011 CS-02 81 13 5 0 0 0 1 95 0 102
2011 CS-03 76 12 3 3 0 0 6 94 3 68
2011 CS-04 87 13 0 0 0 0 0 100 0 15
2008 CS 79 8 5 2 1 0 3 91 3 213
2008 CS-01 74 11 5 5 0 0 5 89 6 19
2008 CS-02 81 8 3 1 1 1 4 94 2 95
2008 CS-03 80 8 7 3 0 0 3 91 3 76
2008 CS-04 69 6 13 6 6 0 0 75 13 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 52 23 12 5 3 2 2 79 8 123
2017 CS-01 63 22 15 0 0 0 0 85 0 13
2017 CS-02 51 24 14 5 0 3 3 80 6 59
2017 CS-03 54 23 13 5 3 0 3 79 8 39
2014 CS 53 24 12 5 3 1 3 79 8 144
2014 CS-01 68 16 11 0 0 0 5 89 0 19
2014 CS-02 59 22 9 3 4 1 3 84 7 79
2014 CS-03 31 31 23 9 3 0 3 65 12 35

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 24 7 5 2 3 2 86 7 123
2017 CS-01 71 22 0 0 7 0 0 93 7 13
2017 CS-02 56 20 7 10 2 3 2 80 13 59
2017 CS-03 54 36 8 0 0 0 3 92 0 39
2014 CS 59 25 8 3 1 1 3 88 4 143
2014 CS-01 67 28 0 6 0 0 0 94 6 18
2014 CS-02 62 24 5 3 1 3 3 91 4 79
2014 CS-03 43 26 20 3 3 0 6 73 6 35
2011 CS 54 22 13 1 0 2 7 84 1 213
2011 CS-01 55 14 18 5 0 0 9 75 5 22
2011 CS-02 56 24 13 0 0 3 4 86 0 101
2011 CS-03 47 22 15 1 0 3 12 81 2 68
2011 CS-04 57 29 7 0 0 0 7 92 0 14
2008 CS 58 22 9 4 0 3 3 86 4 214
2008 CS-01 79 5 11 5 0 0 0 84 5 19
2008 CS-02 56 23 8 2 1 5 4 87 3 95
2008 CS-03 57 22 12 4 0 1 4 84 4 77
2008 CS-04 50 31 6 13 0 0 0 81 13 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 14 86 123
2017 CS-03 23 77 39
2014 CS 13 87 144
2014 CS-01 0 100 19
2014 CS-02 16 84 79

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 CS 59 17
2014 CS 67 18
2014 CS-02 67 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CS 47 17
2014 CS 50 18
2014 CS-02 58 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2014 CS-02 0 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2014 CS 0 18
2014 CS-02 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 CS 0 18
2014 CS-02 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2014 CS 0 18
2014 CS-02 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 CS 29 17
2014 CS 58 19
2014 CS-02 46 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 CS 41 17
2014 CS 32 19
2014 CS-02 38 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 CS 41 17
2014 CS 58 19
2014 CS-02 54 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2014 CS 53 19
2014 CS-02 46 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2014 CS 32 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 CS 59 17
2014 CS 42 19
2014 CS-02 46 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 CS 35 17
2014 CS 37 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2014 CS 0 19
2014 CS-02 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 CS 0 17

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 CS 0 19
2014 CS-02 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 CS 41 17
2014 CS 47 19
2014 CS-02 62 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 CS 32 19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 CS 41 17
2014 CS 63 19
2014 CS-02 62 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 CS 32 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CS 0 17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CS 41 17

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 CS 30 17

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 CS-02 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 CS-02 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 CS-02 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 CS-02 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 CS 35 17
2014 CS-02 45 11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 CS 35 17
2014 CS 53 17
2014 CS-02 73 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CS 0 17
2014 CS 0 17
2014 CS-02 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CS 59 17
2014 CS 65 17
2014 CS-02 73 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 100 0 17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 18 15 7 5 36 7 55 20 122
2017 CS-01 0 22 22 7 7 42 0 38 25 13
2017 CS-02 17 20 10 3 5 39 5 67 15 59
2017 CS-03 15 10 18 8 5 31 13 45 23 39
2014 CS 15 17 24 2 3 30 8 52 9 144
2014 CS-01 16 16 26 0 0 42 0 55 0 19
2014 CS-02 14 16 28 1 4 27 10 48 8 79
2014 CS-03 17 14 17 6 3 37 6 55 15 35

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 35 16 5 5 13 1 70 11 122
2017 CS-01 15 49 7 7 15 7 0 68 24 13
2017 CS-02 29 34 14 5 3 14 2 74 10 59
2017 CS-03 24 29 24 3 5 16 0 63 9 38
2014 CS 25 31 23 4 4 12 1 64 10 144
2014 CS-01 47 11 26 5 0 11 0 65 6 19
2014 CS-02 24 38 20 1 4 11 1 71 6 79
2014 CS-03 11 26 31 9 6 17 0 45 17 35
2011 CS 30 38 16 3 2 11 1 76 5 213
2011 CS-01 41 36 0 0 0 23 0 100 0 22
2011 CS-02 28 37 17 5 2 11 1 73 8 101
2011 CS-03 28 38 22 0 1 9 1 74 2 68
2011 CS-04 43 36 0 0 7 14 0 92 8 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 8 92 123
2014 CS 8 92 144
2014 CS-02 9 91 79

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CS 100 10
2014 CS 90 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 CS 0 10
2014 CS 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CS 0 10
2014 CS 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 CS 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CS 0 10
2014 CS 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 CS 0 10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 CS 0 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 CS 0 10
2014 CS 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2014 CS 0 11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 CS 50 10
2014 CS 45 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 CS 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 CS 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 CS 0 10
2014 CS 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 CS 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 CS 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 CS 0 10
2014 CS 0 11

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2014 CS 0 11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 CS 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 CS 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 CS 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 CS 0 10
2014 CS 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CS 70 10
2014 CS 73 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 CS 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 CS 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 CS 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 CS 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 CS 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 CS 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 CS 0 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 CS 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 CS 50 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 100 0 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 16 18 4 4 39 5 53 14 123
2017 CS-01 0 22 34 0 0 44 0 39 0 13
2017 CS-02 20 17 15 2 7 37 2 61 14 59
2017 CS-03 8 15 13 5 3 44 13 53 18 39
2014 CS 17 14 24 2 1 37 6 54 5 144
2014 CS-01 11 16 26 0 0 47 0 50 0 19
2014 CS-02 22 11 25 3 0 32 8 54 4 79
2014 CS-03 9 11 26 0 0 49 6 44 0 35

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 24 29 27 3 2 15 0 62 7 122
2017 CS-01 7 44 42 0 0 7 0 55 0 13
2017 CS-02 29 26 19 3 3 19 0 68 8 58
2017 CS-03 21 31 28 3 3 15 0 61 6 39
2014 CS 26 31 18 3 1 19 2 72 5 144
2014 CS-01 32 32 11 5 0 21 0 80 7 19
2014 CS-02 29 29 15 3 0 20 4 77 3 79
2014 CS-03 17 29 29 3 0 23 0 59 4 35
2011 CS 35 36 10 1 1 16 0 86 2 215
2011 CS-01 41 32 9 0 0 18 0 89 0 22
2011 CS-02 35 33 12 0 1 18 1 84 1 102
2011 CS-03 28 44 10 1 0 16 0 86 2 68
2011 CS-04 53 27 7 0 7 7 0 86 7 15

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 20 80 123
2017 CS-02 17 83 59
2017 CS-03 21 79 39
2014 CS 15 85 144
2014 CS-02 16 84 79
2014 CS-03 14 86 35

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 67 33 24
2017 CS-02 70 30 10
2014 CS 81 19 21
2014 CS-02 75 25 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 37 31 13 12 7 0 0 68 19 16
2014 CS 71 18 0 6 6 0 0 88 12 17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 49 14 2 3 2 1 80 6 123
2017 CS-01 15 44 15 7 20 0 0 58 27 13
2017 CS-02 24 49 19 3 2 3 0 75 5 59
2017 CS-03 33 56 5 0 0 3 3 95 0 39
2014 CS 25 57 13 1 1 3 0 84 2 144
2014 CS-01 21 47 16 0 0 16 0 81 0 19
2014 CS-02 23 60 13 3 1 1 0 83 4 79
2014 CS-03 23 63 14 0 0 0 0 86 0 35
2011 CS 27 51 13 5 2 1 1 80 7 215
2011 CS-01 14 36 18 14 9 5 5 55 25 22
2011 CS-02 18 57 14 7 2 1 2 77 9 102
2011 CS-03 38 47 12 0 1 1 0 87 1 68
2011 CS-04 40 53 7 0 0 0 0 93 0 15
2008 CS 26 52 10 7 1 2 0 81 9 214
2008 CS-01 5 63 5 11 11 0 5 72 22 19
2008 CS-02 16 55 14 12 0 4 0 74 12 95
2008 CS-03 35 51 8 4 1 1 0 87 5 77
2008 CS-04 56 38 6 0 0 0 0 94 0 16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 9 23 24 10 2 25 7 46 18 123
2017 CS-01 0 22 7 15 7 37 12 43 43 13
2017 CS-02 8 27 29 10 0 22 3 48 14 59
2017 CS-03 10 21 23 3 3 31 10 52 9 39
2014 CS 10 22 27 5 4 27 5 47 13 144
2014 CS-01 5 16 21 11 5 42 0 36 27 19
2014 CS-02 14 19 32 4 5 20 6 45 12 79
2014 CS-03 3 29 20 6 3 34 6 52 14 35
2011 CS 11 17 29 5 5 27 7 42 15 215
2011 CS-01 18 14 23 0 14 23 9 47 20 22
2011 CS-02 9 18 26 3 6 32 6 43 14 102
2011 CS-03 10 16 35 7 3 21 7 37 14 68
2011 CS-04 20 20 33 7 0 20 0 50 8 15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 37 35 16 0 1 11 0 81 1 123
2017 CS-01 29 15 15 0 0 42 0 75 0 13
2017 CS-02 39 37 12 0 0 12 0 87 0 59
2017 CS-03 38 36 23 0 0 3 0 76 0 39
2014 CS 40 33 15 4 0 8 0 80 5 144
2014 CS-01 37 26 16 0 0 21 0 80 0 19
2014 CS-02 44 28 15 4 0 9 0 79 4 79
2014 CS-03 31 46 11 9 0 3 0 79 9 35
2011 CS 42 33 10 1 0 11 1 86 2 215
2011 CS-01 45 18 9 0 5 18 5 82 6 22
2011 CS-02 40 34 11 3 0 10 2 84 3 102
2011 CS-03 37 41 9 0 0 13 0 90 0 68
2011 CS-04 67 13 13 0 0 7 0 86 0 15
2008 CS 46 35 9 2 2 6 0 86 4 214
2008 CS-01 63 32 0 0 0 0 5 100 0 19
2008 CS-02 41 37 9 2 2 8 0 85 5 95
2008 CS-03 43 35 12 3 3 5 0 82 5 77
2008 CS-04 56 25 13 0 0 6 0 87 0 16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 35 18 4 2 18 0 71 8 123
2017 CS-01 15 22 15 0 15 34 0 56 22 13
2017 CS-02 24 44 14 2 0 17 0 82 2 59
2017 CS-03 23 31 21 8 0 18 0 66 9 39
2014 CS 31 36 14 3 2 13 0 78 6 144
2014 CS-01 32 21 21 5 0 21 0 67 7 19
2014 CS-02 35 32 15 3 4 11 0 76 7 79
2014 CS-03 17 54 9 3 0 17 0 86 3 35
2011 CS 24 33 17 6 3 15 1 69 11 215
2011 CS-01 27 27 14 5 5 18 5 71 12 22
2011 CS-02 25 36 18 4 4 12 2 70 9 102
2011 CS-03 16 34 18 9 3 21 0 63 15 68
2011 CS-04 47 20 13 7 0 13 0 77 8 15
2008 CS 38 32 13 3 4 9 0 78 8 213
2008 CS-01 37 42 5 0 0 16 0 94 0 19
2008 CS-02 35 32 12 3 4 14 0 78 9 94
2008 CS-03 38 30 18 5 5 4 0 70 11 77
2008 CS-04 50 38 0 0 6 6 0 93 7 16
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 51 27 15 3 3 1 0 79 7 123
2017 CS-01 22 49 29 0 0 0 0 71 0 13
2017 CS-02 63 24 12 2 0 0 0 86 2 59
2017 CS-03 49 23 10 8 8 3 0 74 16 39

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 52 27 9 4 6 2 0 81 10 123
2017 CS-01 42 37 7 15 0 0 0 78 15 13
2017 CS-02 61 25 7 2 2 3 0 89 4 59
2017 CS-03 49 23 15 3 8 3 0 74 11 39

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 18 36 18 11 8 10 0 60 21 123
2017 CS-01 7 37 20 22 7 7 0 47 32 13
2017 CS-02 14 42 14 12 7 12 0 63 21 59
2017 CS-03 26 28 21 5 10 10 0 60 17 39

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 27 22 20 8 4 0 48 30 123
2017 CS-01 7 34 22 22 0 15 0 49 26 13
2017 CS-02 22 30 17 22 3 5 0 55 27 59
2017 CS-03 21 26 26 15 13 0 0 46 28 39

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 22 25 11 11 0 3 51 24 122
2017 CS-01 7 27 37 22 7 0 0 34 29 13
2017 CS-02 32 19 26 8 10 0 5 54 20 59
2017 CS-03 28 26 21 10 13 0 3 55 24 39

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 32 24 15 8 1 2 52 23 123
2017 CS-01 27 51 15 0 7 0 0 78 7 13
2017 CS-02 24 36 22 15 2 2 0 60 17 59
2017 CS-03 13 21 31 15 15 0 5 35 32 39

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 35 21 12 6 2 2 60 18 123
2017 CS-01 56 22 22 0 0 0 0 78 0 13
2017 CS-02 25 41 15 7 7 2 3 70 14 59
2017 CS-03 13 33 28 18 5 3 0 47 24 39

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 20 19 20 27 1 2 32 48 122
2017 CS-01 27 37 22 7 7 0 0 63 15 13
2017 CS-02 12 17 22 22 19 2 5 31 45 58
2017 CS-03 8 10 15 23 44 0 0 18 67 39

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 48 28 10 5 1 1 8 83 6 122
2017 CS-01 56 29 7 0 0 0 7 92 0 13
2017 CS-02 55 24 5 5 0 2 9 88 6 58
2017 CS-03 41 28 15 8 0 0 8 75 8 39

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 34 20 9 3 1 0 67 13 123
2017 CS-01 22 51 7 20 0 0 0 73 20 13
2017 CS-02 41 29 17 7 5 2 0 71 12 59
2017 CS-03 33 31 26 8 3 0 0 64 10 39

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 20 29 20 17 10 2 2 51 28 122
2017 CS-01 15 34 15 22 15 0 0 49 37 13
2017 CS-02 24 26 17 14 12 2 5 54 28 58
2017 CS-03 21 33 23 18 5 0 0 54 23 39

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 10 31 28 19 11 1 1 41 30 123
2017 CS-01 15 29 22 34 0 0 0 44 34 13
2017 CS-02 12 32 27 15 10 2 2 46 26 59
2017 CS-03 8 33 26 21 13 0 0 41 33 39

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 28 30 15 7 1 2 46 23 122
2017 CS-01 15 29 29 15 12 0 0 44 27 13
2017 CS-02 22 30 25 12 5 2 3 55 18 59
2017 CS-03 15 28 33 15 8 0 0 44 23 39

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 40 15 8 6 1 2 71 14 123
2017 CS-01 29 49 22 0 0 0 0 78 0 13
2017 CS-02 30 36 10 12 7 2 3 70 20 59
2017 CS-03 23 44 21 5 5 0 3 68 11 39

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 63 19 9 6 0 1 2 84 7 123
2017 CS-01 85 7 7 0 0 0 0 93 0 13
2017 CS-02 56 24 10 8 0 0 2 81 9 59
2017 CS-03 69 15 5 5 0 3 3 89 5 39

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 69 16 6 3 2 2 2 89 5 123
2017 CS-01 78 22 0 0 0 0 0 100 0 13
2017 CS-02 70 14 2 5 3 3 3 89 9 59
2017 CS-03 74 10 15 0 0 0 0 85 0 39

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 33 11 6 0 0 2 83 6 122
2017 CS-01 78 22 0 0 0 0 0 100 0 13
2017 CS-02 48 33 10 5 0 0 3 84 5 58
2017 CS-03 49 36 10 5 0 0 0 85 5 39

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 51 20 15 9 3 0 2 73 12 122
2017 CS-01 71 15 15 0 0 0 0 85 0 13
2017 CS-02 51 17 20 7 2 0 3 70 9 59
2017 CS-03 55 26 3 13 3 0 0 82 16 38

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 16 2 2 1 0 21 94 3 122
2017 CS-01 78 15 0 0 0 0 7 100 0 13
2017 CS-02 60 10 2 2 0 0 26 95 2 58
2017 CS-03 54 23 3 0 3 0 18 94 3 39

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 14 5 3 3 2 8 88 6 121
2017 CS-01 92 8 0 0 0 0 0 100 0 12
2017 CS-02 54 15 8 3 3 3 12 82 8 59
2017 CS-03 72 13 3 5 0 0 8 92 6 39

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 23 11 4 4 1 2 81 8 123
2017 CS-01 27 15 44 0 15 0 0 42 15 13
2017 CS-02 54 27 5 5 3 2 3 86 9 59
2017 CS-03 64 21 10 3 3 0 0 85 5 39

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 34 41 16 5 1 2 2 78 6 123
2017 CS-01 37 29 27 7 0 0 0 66 7 13
2017 CS-02 32 42 15 3 2 2 3 79 5 59
2017 CS-03 38 44 10 5 0 3 0 84 5 39

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 9 33 39 15 4 0 0 42 19 123
2017 CS-01 0 58 42 0 0 0 0 58 0 13
2017 CS-02 12 34 36 15 3 0 0 46 19 59
2017 CS-03 10 31 36 18 5 0 0 41 23 39

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 4 23 40 21 11 1 1 32 27 123
2017 CS-01 0 15 49 29 7 0 0 37 15 13
2017 CS-02 3 17 41 22 14 2 2 37 21 59
2017 CS-03 3 28 38 21 10 0 0 31 31 39
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 40 18 21 10 4 6 1 43 57 123
2017 CS-01 29 42 7 22 0 0 0 29 71 13
2017 CS-02 41 19 20 5 5 8 2 45 55 59
2017 CS-03 41 13 26 10 5 5 0 43 57 39

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 12 65
2017 CS-02 14 29
2017 CS-03 10 21

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 33 65
2017 CS-02 35 29
2017 CS-03 24 21

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 14 65
2017 CS-02 24 29
2017 CS-03 0 21

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CS 38 65
2017 CS-02 28 29
2017 CS-03 48 21

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CS 8 65
2017 CS-02 7 29
2017 CS-03 5 21

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CS 49 65
2017 CS-02 45 29
2017 CS-03 52 21

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CS 6 55 17 6 6 9 64
2017 CS-02 10 55 10 3 7 14 29
2017 CS-03 0 50 25 15 5 5 20

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 11 24 21 17 21 2 5 37 41 65
2017 CS-02 14 28 17 17 21 3 0 43 39 29
2017 CS-03 10 19 29 5 24 0 14 33 33 21

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 8 10 11 20 41 2 9 20 68 65
2017 CS-02 10 14 3 21 38 3 10 28 68 29
2017 CS-03 10 5 14 14 43 0 14 17 67 21
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