2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	40	17	8	4	0	72	12	85
2017	CR-04	33	37	11	13	7	0	69	20	46
2017	CR-05	30	46	21	3	0	0	75	3	33
2014	CR	29	39	16	7	7	2	69	14	100
2014	CR-04	32	34	16	4	10	4	69	15	50
2014	CR-05	22	47	16	11	4	0	69	16	45
2011	CR	31	31	20	13	6	0	61	19	127
2011	CR-04	35	22	18	18	7	0	57	25	72
2011	CR-05	27	39	22	8	4	0	65	12	49
2008	CR	34	44	9	9	5	0	78	14	170
2008	CR-04	32	44	10	11	3	0	76	14	93
2008	CR-05	32	49	6	5	8	0	82	12	65

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	35	14	5	11	70	16	84
2017	CR-04	41	26	15	7	11	67	17	46
2017	CR-05	25	45	15	3	12	69	15	33

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	60	30	6	2	1	0	91	4	85
2017	CR-04	63	26	4	4	2	0	89	7	46
2017	CR-05	54	36	9	0	0	0	91	0	33
2014	CR	63	25	7	1	3	1	89	4	100
2014	CR-04	72	18	6	0	2	2	92	2	50
2014	CR-05	51	33	9	2	4	0	84	7	45
2011	CR	56	28	12	3	1	1	84	4	127
2011	CR-04	58	22	14	4	1	0	81	6	72
2011	CR-05	51	37	10	2	0	0	88	2	49

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	30	11	8	2	79	11	85
2017	CR-04	52	24	13	7	4	76	11	46
2017	CR-05	45	36	9	9	0	82	9	33
2014	CR	36	40	14	7	3	76	10	100
2014	CR-04	32	44	12	10	2	76	12	50
2014	CR-05	38	36	18	4	4	73	9	45
2011	CR	33	41	15	8	3	74	11	127
2011	CR-04	32	39	15	10	4	71	14	72
2011	CR-05	31	47	14	6	2	78	8	49
2008	CR	41	42	8	6	3	83	9	170
2008	CR-04	39	43	8	8	3	82	11	93
2008	CR-05	42	43	8	5	3	85	8	65

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	25	11	7	1	1	0	81	8	85
2017	CR-04	57	24	13	7	0	0	0	81	7	46
2017	CR-05	54	24	9	6	3	3	0	81	10	33
2014	CR	38	39	10	5	7	0	1	78	12	100
2014	CR-04	38	32	10	8	12	0	0	70	20	50
2014	CR-05	36	47	11	2	2	0	2	84	5	45
2011	CR	38	20	21	9	9	2	0	60	19	127
2011	CR-04	40	14	26	8	11	0	0	54	19	72
2011	CR-05	33	31	16	10	6	4	0	66	17	49

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	28	9	5	2	0	83	7	84
2017	CR-04	60	22	9	7	2	0	82	9	45
2017	CR-05	48	33	12	3	3	0	82	6	33
2014	CR	37	40	9	6	7	0	78	13	99
2014	CR-04	41	30	8	8	12	0	71	20	49
2014	CR-05	31	51	11	4	2	0	82	7	45
2011	CR	31	30	17	11	9	2	62	20	127
2011	CR-04	32	24	21	13	10	1	56	23	72
2011	CR-05	27	41	14	10	6	2	69	17	49
2008	CR	40	34	13	9	4	1	74	13	171
2008	CR-03	50	30	10	10	0	0	80	10	10
2008	CR-04	40	34	12	10	4	0	74	14	93
2008	CR-05	38	35	14	8	3	2	75	11	65

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	22	16	2	6	6	1	73	9	85
2017	CR-04	48	15	15	4	9	7	2	69	14	46
2017	CR-05	42	30	18	0	3	6	0	77	3	33
2014	CR	46	20	12	8	9	5	0	70	18	100
2014	CR-04	42	28	14	2	12	2	0	72	14	50
2014	CR-05	47	13	9	16	7	9	0	66	24	45
2011	CR	30	22	17	13	12	5	0	55	27	126
2011	CR-04	31	21	15	14	14	4	0	54	29	71
2011	CR-05	27	24	22	14	8	4	0	53	23	49
2008	CR	28	30	19	8	12	4	0	61	20	171
2008	CR-03	20	40	20	10	10	0	0	60	20	10
2008	CR-04	29	26	18	9	14	4	0	57	24	93
2008	CR-05	28	37	18	6	8	3	0	67	14	65

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	27	7	9	4	2	1	79	14	85
2017	CR-04	48	24	6	13	2	4	2	77	16	46
2017	CR-05	48	33	9	3	6	0	0	82	9	33
2014	CR	47	25	13	6	7	2	0	73	13	100
2014	CR-04	42	24	12	10	10	2	0	67	20	50
2014	CR-05	51	24	16	2	4	2	0	77	7	45
2011	CR	41	27	14	9	7	2	0	69	17	127
2011	CR-04	40	29	14	11	6	0	0	69	17	72
2011	CR-05	41	24	16	8	6	4	0	68	15	49
2008	CR	42	31	11	5	8	3	1	76	13	171
2008	CR-03	50	40	0	0	0	0	10	100	0	10
2008	CR-04	44	26	11	5	9	4	1	74	15	93
2008	CR-05	35	38	12	6	6	2	0	75	13	65

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	35	6	1	9	0	83	11	85
2017	CR-04	48	34	4	2	11	0	83	13	46
2017	CR-05	48	37	9	0	6	0	85	6	33
2014	CR	49	30	9	3	7	2	81	10	100
2014	CR-04	46	24	10	6	10	4	73	17	50
2014	CR-05	51	36	9	0	4	0	87	4	45
2011	CR	38	36	12	9	4	1	75	13	127
2011	CR-04	33	36	17	11	3	0	69	14	72
2011	CR-05	43	39	4	8	4	2	83	13	49
2008	CR	42	33	9	8	7	1	75	15	171
2008	CR-03	50	40	0	0	10	0	90	10	10
2008	CR-04	41	29	14	6	8	2	71	14	93
2008	CR-05	40	38	5	11	6	0	78	17	65

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	60	24	5	4	7	0	0	85	11	85
2017	CR-04	63	22	4	4	7	0	0	85	11	46
2017	CR-05	61	23	6	0	9	0	0	85	9	33
2014	CR	52	28	9	3	6	1	1	82	9	100
2014	CR-04	44	32	10	4	8	2	0	77	12	50
2014	CR-05	60	22	9	2	4	0	2	84	7	45

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	34	13	6	1	9	2	77	8	85
2017	CR-04	37	33	15	9	2	2	2	73	11	46
2017	CR-05	28	33	12	3	0	21	3	80	4	33
2014	CR	29	23	18	9	6	15	0	61	18	100
2014	CR-04	38	10	16	10	10	16	0	57	24	50
2014	CR-05	13	38	22	9	2	16	0	61	13	45
2011	CR	22	34	17	9	8	10	0	62	19	127
2011	CR-04	19	38	22	7	8	6	0	60	16	72
2011	CR-05	22	31	10	14	6	16	0	63	24	49

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	34	18	8	4	2	1	69	12	85
2017	CR-04	33	33	17	11	4	0	2	67	16	46
2017	CR-05	28	36	21	6	3	6	0	67	10	33
2014	CR	30	21	18	14	11	6	0	54	27	100
2014	CR-04	38	10	14	12	16	10	0	53	31	50
2014	CR-05	16	33	24	18	7	2	0	50	25	45
2011	CR	28	25	20	13	12	3	0	54	25	126
2011	CR-04	29	25	18	13	14	1	0	55	27	72
2011	CR-05	25	23	25	13	10	4	0	50	24	48
2008	CR	25	33	15	9	12	5	1	62	22	171
2008	CR-03	20	40	10	0	10	0	20	75	13	10
2008	CR-04	29	30	12	9	15	5	0	63	25	93
2008	CR-05	20	37	22	11	5	6	0	61	16	65

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	30	21	6	7	8	1	63	14	85
2017	CR-04	26	30	22	4	9	7	2	62	14	46
2017	CR-05	25	25	24	9	6	12	0	56	17	33
2014	CR	23	15	23	11	15	12	0	44	30	99
2014	CR-04	29	12	18	8	18	14	0	48	31	49
2014	CR-05	11	20	29	16	13	11	0	35	33	45
2011	CR	18	20	23	15	12	12	0	44	30	127
2011	CR-04	19	19	22	14	17	8	0	42	33	72
2011	CR-05	12	22	27	18	4	16	0	41	27	49
2008	CR	17	30	18	13	11	11	1	53	27	171
2008	CR-03	10	60	10	0	0	10	10	88	0	10
2008	CR-04	18	26	15	14	15	12	0	50	33	93
2008	CR-05	15	32	23	12	8	9	0	53	22	65

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	25	21	6	7	8	0	63	14	85
2017	CR-04	35	22	22	11	7	4	0	59	18	46
2017	CR-05	28	24	25	0	9	14	0	61	11	33
2014	CR	27	21	16	9	14	13	0	55	26	100
2014	CR-04	32	24	16	8	12	8	0	61	22	50
2014	CR-05	18	18	18	11	18	18	0	43	35	45
2011	CR	17	26	19	11	14	12	1	49	29	126
2011	CR-04	18	22	19	10	17	14	0	47	31	72
2011	CR-05	15	31	21	15	10	8	0	50	27	48
2008	CR	22	26	18	9	13	12	0	55	25	171
2008	CR-03	30	50	10	0	0	10	0	89	0	10
2008	CR-04	20	23	17	9	18	13	0	49	31	93
2008	CR-05	22	29	20	9	8	12	0	58	19	65

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	30	19	11	7	2	1	62	18	85
2017	CR-04	28	30	20	11	9	0	2	60	20	46
2017	CR-05	28	27	21	12	6	6	0	58	20	33
2014	CR	21	26	20	14	16	3	0	49	31	100
2014	CR-04	26	28	12	12	18	4	0	56	31	50
2014	CR-05	11	24	29	18	16	2	0	36	34	45
2011	CR	16	27	15	22	14	6	0	45	39	126
2011	CR-04	18	25	13	23	15	6	0	46	40	71
2011	CR-05	10	31	18	24	12	4	0	43	38	49
2008	CR	19	35	14	12	13	5	1	58	27	170
2008	CR-04	19	30	16	13	15	6	0	53	30	93
2008	CR-05	17	42	14	14	9	5	0	61	24	65

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	36	11	5	11	2	72	16	85
2017	CR-04	37	33	9	4	13	4	73	18	46
2017	CR-05	31	40	14	6	9	0	70	15	33
2014	CR	28	35	9	12	16	0	63	28	100
2014	CR-04	24	32	10	10	24	0	56	34	50
2014	CR-05	27	40	9	16	9	0	67	24	45
2011	CR	24	33	17	19	7	0	57	26	126
2011	CR-04	28	29	17	19	7	0	57	26	72
2011	CR-05	15	40	17	21	8	0	54	29	48

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	38	12	4	10	75	13	84
2017	CR-04	41	30	11	4	13	72	17	46
2017	CR-05	29	46	16	3	6	75	10	32

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	15	23	13	8	18	20	4	49	34	85
2017	CR-04	13	22	11	9	17	24	4	49	36	46
2017	CR-05	15	21	15	9	18	17	3	46	35	33
2014	CR	14	15	20	18	12	19	2	37	38	100
2014	CR-04	10	18	18	16	14	20	4	37	39	50
2014	CR-05	13	13	20	22	11	20	0	33	42	45

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	32	9	5	6	0	0	80	11	85
2017	CR-04	50	30	4	9	7	0	0	80	15	46
2017	CR-05	43	39	12	0	6	0	0	82	6	33
2014	CR	49	33	8	4	6	0	0	82	10	100
2014	CR-04	50	26	8	6	10	0	0	76	16	50
2014	CR-05	47	40	9	2	2	0	0	87	4	45
2011	CR	39	35	10	9	7	1	0	74	16	127
2011	CR-04	40	35	13	7	6	0	0	75	13	72
2011	CR-05	35	37	8	10	8	2	0	73	19	49
2008	CR	41	28	12	8	9	1	1	71	17	170
2008	CR-03	40	30	0	10	10	0	10	78	22	10
2008	CR-04	41	24	17	6	10	2	0	66	16	93
2008	CR-05	42	34	8	9	8	0	0	75	17	65

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	30	9	13	7	1	0	70	20	85
2017	CR-04	44	26	9	11	11	0	0	69	22	46
2017	CR-05	28	39	12	15	3	3	0	68	19	33
2014	CR	27	28	24	11	6	3	1	57	18	100
2014	CR-04	28	32	16	10	10	4	0	63	21	50
2014	CR-05	22	24	33	13	2	2	2	49	16	45
2011	CR	30	28	17	11	8	2	4	62	20	127
2011	CR-04	28	22	18	14	10	3	6	55	26	72
2011	CR-05	27	41	14	8	6	2	2	70	15	49
2008	CR	33	38	6	10	8	5	1	75	19	170
2008	CR-03	50	10	10	10	10	10	0	67	22	10
2008	CR-04	36	36	5	9	11	3	0	74	20	92
2008	CR-05	26	43	8	12	3	6	2	75	17	65

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	28	14	8	8	14	1	64	20	85
2017	CR-04	26	26	15	9	9	15	0	62	21	46
2017	CR-05	18	33	15	9	6	15	3	63	19	33
2014	CR	23	16	30	10	8	11	2	45	21	100
2014	CR-04	24	16	32	8	10	8	2	44	20	50
2014	CR-05	18	18	29	13	7	13	2	42	24	45
2011	CR	22	26	15	9	13	12	3	56	26	127
2011	CR-04	22	24	11	13	14	13	4	55	32	72
2011	CR-05	20	31	20	6	10	10	2	58	19	49
2008	CR	29	27	15	5	14	9	1	62	21	170
2008	CR-03	50	10	30	0	10	0	0	60	10	10
2008	CR-04	30	26	12	8	15	9	0	62	25	92
2008	CR-05	25	31	17	2	14	11	2	63	18	65

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	38	11	7	8	0	1	74	16	85
2017	CR-04	37	43	9	4	7	0	0	80	11	46
2017	CR-05	31	36	9	12	9	0	3	68	22	33
2014	CR	29	37	11	11	12	0	0	66	23	100
2014	CR-04	40	30	8	8	14	0	0	70	22	50
2014	CR-05	16	44	16	13	11	0	0	60	24	45
2011	CR	19	39	14	17	10	1	0	59	27	125
2011	CR-04	21	32	18	20	8	0	0	54	28	71
2011	CR-05	13	52	10	13	13	0	0	65	25	48
2008	CR	35	36	12	10	4	0	2	73	14	171
2008	CR-03	40	40	0	0	0	0	20	100	0	10
2008	CR-04	34	35	12	13	5	0	0	70	18	93
2008	CR-05	35	35	15	8	3	0	3	73	11	65

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	32	11	11	6	0	0	73	16	85
2017	CR-04	44	30	11	9	7	0	0	74	15	46
2017	CR-05	39	34	9	12	6	0	0	73	18	33
2014	CR	38	28	14	12	7	1	0	67	19	100
2014	CR-04	38	30	16	4	10	2	0	70	14	50
2014	CR-05	36	29	11	20	4	0	0	64	24	45
2011	CR	24	36	20	11	8	0	0	61	19	127
2011	CR-04	22	35	18	14	11	0	0	57	25	72
2011	CR-05	27	39	22	8	4	0	0	65	12	49
2008	CR	29	42	10	11	7	0	1	72	18	171
2008	CR-03	30	50	0	20	0	0	0	80	20	10
2008	CR-04	29	35	13	13	8	0	2	66	21	93
2008	CR-05	29	49	8	6	8	0	0	78	14	65

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	38	6	7	7	0	0	80	14	85
2017	CR-04	46	34	9	7	4	0	0	80	11	46
2017	CR-05	39	40	3	6	12	0	0	79	18	33
2014	CR	40	36	7	10	6	0	1	77	16	100
2014	CR-04	42	32	8	8	8	0	2	76	16	50
2014	CR-05	36	42	4	13	4	0	0	78	18	45
2011	CR	33	37	12	13	6	1	0	70	18	126
2011	CR-04	39	26	17	10	8	0	0	65	18	72
2011	CR-05	25	50	6	19	0	0	0	75	19	48
2008	CR	39	37	11	8	5	0	0	76	13	171
2008	CR-03	40	40	0	10	10	0	0	80	20	10
2008	CR-04	38	35	13	9	5	0	0	73	14	93
2008	CR-05	38	40	11	6	5	0	0	78	11	65

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	27	13	7	12	4	0	67	20	85
2017	CR-04	39	24	15	9	11	2	0	65	20	46
2017	CR-05	34	26	12	6	15	6	0	64	23	33
2014	CR	28	26	15	8	17	5	1	58	27	100
2014	CR-04	28	22	18	8	18	6	0	53	28	50
2014	CR-05	24	31	13	7	18	4	2	60	26	45
2011	CR	22	21	24	10	20	2	0	45	31	126
2011	CR-04	21	19	26	8	22	3	0	41	31	72
2011	CR-05	21	25	23	10	19	2	0	47	30	48
2008	CR	30	31	14	11	11	2	1	63	23	171
2008	CR-03	30	30	0	0	20	10	10	75	25	10
2008	CR-04	33	30	12	13	11	1	0	64	24	93
2008	CR-05	26	34	20	11	8	2	0	61	19	65

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	19	19	22	9	19	7	5	43	33	84
2017	CR-04	18	20	20	11	22	4	4	41	36	45
2017	CR-05	18	14	25	9	18	12	3	39	32	33
2014	CR	12	16	11	21	31	4	5	31	57	100
2014	CR-04	10	14	12	20	30	4	10	28	58	50
2014	CR-05	11	18	11	24	33	2	0	30	59	45
2011	CR	6	21	16	25	30	1	2	28	56	125
2011	CR-04	8	18	14	24	34	0	1	27	59	71
2011	CR-05	4	25	17	27	27	0	0	29	54	48
2008	CR	14	31	9	18	21	4	3	48	42	171
2008	CR-03	30	30	0	10	20	0	10	67	33	10
2008	CR-04	12	32	8	20	23	5	0	47	45	93
2008	CR-05	15	31	14	14	18	3	5	50	35	65

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	42	16	5	7	0	0	72	12	85
2017	CR-04	28	39	17	7	9	0	0	67	15	46
2017	CR-05	27	46	18	3	6	0	0	72	9	33
2014	CR	18	39	18	10	13	1	1	58	24	100
2014	CR-04	20	46	10	12	10	2	0	68	23	50
2014	CR-05	11	36	27	9	18	0	0	47	27	45
2011	CR	23	34	20	12	11	0	0	57	23	127
2011	CR-04	25	32	21	14	8	0	0	57	22	72
2011	CR-05	18	37	20	10	14	0	0	55	24	49

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	40	13	2	6	0	79	8	85
2017	CR-04	39	43	9	0	9	0	83	9	46
2017	CR-05	36	33	21	6	3	0	69	9	33
2014	CR	27	39	19	7	7	1	67	14	100
2014	CR-04	26	44	14	8	6	2	72	14	50
2014	CR-05	24	33	27	7	9	0	58	16	45

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	38	13	6	4	0	0	77	9	85
2017	CR-04	39	39	9	7	7	0	0	78	13	46
2017	CR-05	37	39	21	3	0	0	0	75	3	33
2014	CR	34	32	15	9	9	0	1	67	18	100
2014	CR-04	40	20	16	12	10	0	2	61	23	50
2014	CR-05	27	44	13	7	9	0	0	71	16	45
2011	CR	29	40	15	8	6	1	1	70	14	127
2011	CR-04	26	43	14	11	6	0	0	69	17	72
2011	CR-05	31	39	14	4	8	2	2	72	13	49

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	35	22	7	2	11	1	64	11	85
2017	CR-04	22	39	17	9	2	11	0	68	12	46
2017	CR-05	15	30	31	6	3	12	3	53	11	33

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	60	21	9	1	7	1	82	8	84
2017	CR-04	69	11	13	2	4	0	80	7	45
2017	CR-05	46	32	6	0	12	3	81	13	33
2014	CR	44	32	8	5	8	3	78	13	100
2014	CR-04	44	30	6	6	10	4	77	17	50
2014	CR-05	40	38	9	4	7	2	80	11	45
2011	CR	40	31	10	9	7	2	73	17	127
2011	CR-04	42	31	8	8	10	1	73	18	72
2011	CR-05	37	35	10	10	4	4	74	15	49

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	22	18	1	7	2	18	67	10	85
2017	CR-04	26	24	15	2	9	2	22	66	14	46
2017	CR-05	37	23	18	0	6	3	12	71	7	33
2014	CR	26	19	12	5	19	2	17	55	30	100
2014	CR-04	24	14	12	2	24	2	22	50	34	50
2014	CR-05	31	22	13	9	16	0	9	59	27	45
2011	CR	26	28	13	12	10	3	9	61	25	127
2011	CR-04	22	25	18	11	11	3	10	54	25	72
2011	CR-05	31	35	6	12	8	2	6	71	22	49
2008	CR	34	21	11	5	12	3	15	67	20	170
2008	CR-03	20	40	0	0	0	0	40	100	0	10
2008	CR-04	30	21	10	5	14	3	16	64	24	92
2008	CR-05	42	18	14	5	9	3	9	68	16	65

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	23	7	1	2	2	89	4	85
2017	CR-04	76	13	4	0	2	4	93	2	46
2017	CR-05	49	34	11	3	3	0	82	6	33
2014	CR	42	32	15	5	4	2	75	9	100
2014	CR-04	44	28	14	6	6	2	73	12	50
2014	CR-05	40	36	16	4	2	2	77	7	45
2011	CR	34	33	19	6	7	0	67	13	126
2011	CR-04	40	32	14	7	7	0	72	14	72
2011	CR-05	27	35	29	2	8	0	61	10	49
2008	CR	35	38	16	6	5	0	73	11	171
2008	CR-03	90	10	0	0	0	0	100	0	10
2008	CR-04	35	35	18	4	6	0	71	11	93
2008	CR-05	26	46	15	9	3	0	72	12	65

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	57	14	7	5	2	5	9	83	8	85
2017	CR-04	52	17	11	0	4	7	9	82	5	46
2017	CR-05	69	9	3	9	0	3	6	86	10	33
2014	CR	51	24	5	6	6	2	6	81	13	100
2014	CR-04	48	30	2	10	6	0	4	81	17	50
2014	CR-05	56	18	9	2	7	4	4	80	10	45
2011	CR	48	22	13	6	5	2	4	75	11	127
2011	CR-04	46	18	15	10	6	1	4	68	16	72
2011	CR-05	53	31	8	0	4	2	2	87	4	49

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	24	50	26	85
2017	CR-04	22	50	28	46
2017	CR-05	25	54	21	33
2014	CR	24	40	36	100
2014	CR-04	16	36	48	50
2014	CR-05	33	44	22	45
2011	CR	24	37	39	127
2011	CR-04	24	39	38	72
2011	CR-05	24	37	39	49

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	50	10	30	5	5	0	20
2017	CR-04	60	10	20	0	10	0	10
2014	CR	25	38	21	13	9999	4	24
2014	CR-05	27	53	7	13	9999	0	15
2011	CR	23	6	52	6	9999	13	31
2011	CR-04	18	0	59	12	9999	12	17
2011	CR-05	17	17	50	0	9999	17	12

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	30	11	1	6	1	0	82	7	84
2017	CR-04	52	33	7	0	9	0	0	85	9	46
2017	CR-05	48	28	15	3	3	3	0	78	6	33
2014	CR	45	32	9	6	5	3	0	79	11	100
2014	CR-04	44	36	10	0	6	4	0	83	6	50
2014	CR-05	44	29	9	11	4	2	0	75	16	45
2011	CR	38	37	13	11	1	0	1	75	12	127
2011	CR-04	43	35	13	10	0	0	0	78	10	72
2011	CR-05	31	41	14	12	2	0	0	71	14	49
2008	CR	45	41	8	3	2	1	1	86	5	170
2008	CR-04	41	44	5	4	4	1	0	86	9	93
2008	CR-05	48	38	14	0	0	0	0	86	0	65

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	42	18	2	2	1	77	5	85
2017	CR-04	35	46	13	2	4	0	81	7	46
2017	CR-05	28	42	25	3	0	3	72	3	33
2014	CR	35	36	16	2	7	4	74	9	100
2014	CR-04	42	30	16	0	8	4	75	8	50
2014	CR-05	27	42	16	4	7	4	72	12	45
2011	CR	21	42	16	8	6	8	68	15	127
2011	CR-04	22	44	14	8	7	4	70	16	72
2011	CR-05	16	41	20	8	4	10	64	14	49

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	21	31	21	13	1	7	37	29	82
2017	CR-04	4	20	36	20	11	0	9	34	27	45
2017	CR-05	9	23	29	20	10	3	7	32	35	31
2014	CR	12	31	39	11	6	1	0	17	43	100
2014	CR-04	10	32	36	12	8	2	0	20	43	50
2014	CR-05	13	31	47	7	2	0	0	9	44	45
2011	CR	10	30	34	14	6	2	5	21	42	125
2011	CR-04	9	30	33	19	4	3	3	24	41	70
2011	CR-05	8	31	39	10	6	0	6	17	41	49
2008	CR	9	32	24	21	9	0	5	31	44	170
2008	CR-03	0	10	10	30	10	0	40	67	17	10
2008	CR-04	9	37	27	20	8	0	0	28	45	93
2008	CR-05	11	31	22	20	9	0	6	32	45	64

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	7	10	22	21	21	4	15	51	21	81
2017	CR-04	9	14	25	21	16	2	14	43	27	44
2017	CR-05	7	3	20	22	23	6	20	60	13	31
2014	CR	11	18	38	13	10	6	4	25	32	100
2014	CR-04	12	12	44	12	12	2	6	26	26	50
2014	CR-05	11	27	33	13	9	7	0	24	40	45
2011	CR	13	23	24	18	11	5	6	32	41	124
2011	CR-04	14	19	23	17	13	7	6	35	38	69
2011	CR-05	10	29	29	18	8	2	4	28	41	49
2008	CR	14	25	21	19	12	3	6	34	42	170
2008	CR-03	10	10	20	10	10	0	40	33	33	10
2008	CR-04	15	24	19	24	13	3	2	39	41	93
2008	CR-05	11	30	25	16	9	2	8	28	45	64

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	9	21	30	16	14	1	10	33	33	82
2017	CR-04	9	22	29	18	16	0	7	36	33	45
2017	CR-05	10	20	35	16	7	0	13	26	34	31
2014	CR	22	21	30	13	6	1	6	21	47	99
2014	CR-04	22	22	28	10	10	2	6	22	48	50
2014	CR-05	25	20	32	18	2	0	2	21	47	44
2011	CR	16	27	27	13	8	2	7	23	47	123
2011	CR-04	22	24	22	13	10	1	7	26	50	68
2011	CR-05	8	31	35	14	4	2	6	20	42	49
2008	CR	13	27	31	12	9	1	7	23	43	169
2008	CR-03	20	0	10	30	10	0	30	57	29	10
2008	CR-04	12	28	29	16	10	1	4	27	42	93
2008	CR-05	14	30	35	5	6	2	8	12	49	63

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	4	6	17	34	28	0	12	70	11	83
2017	CR-04	2	6	11	40	27	0	13	77	10	45
2017	CR-05	6	6	28	25	22	0	13	54	15	32
2014	CR	4	14	34	27	14	1	6	44	20	98
2014	CR-04	2	22	26	26	18	0	6	47	26	50
2014	CR-05	5	5	47	28	12	2	2	41	10	43
2011	CR	10	19	29	23	13	2	5	38	31	125
2011	CR-04	11	20	27	23	13	1	4	38	33	70
2011	CR-05	6	18	35	24	12	0	4	38	26	49
2008	CR	6	16	36	19	15	0	8	37	24	170
2008	CR-03	10	0	10	20	10	0	50	60	20	10
2008	CR-04	6	18	32	23	15	0	5	40	26	93
2008	CR-05	5	16	45	14	14	0	6	30	22	64

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	9	25	25	19	3	12	53	17	83
2017	CR-04	7	9	28	17	22	2	15	47	19	46
2017	CR-05	7	10	26	25	16	6	10	49	19	31
2014	CR	16	24	29	16	8	2	4	26	43	99
2014	CR-04	10	25	29	16	12	4	4	31	38	49
2014	CR-05	22	24	31	18	0	0	4	19	49	45
2011	CR	16	25	27	15	9	1	7	26	44	127
2011	CR-04	17	22	26	18	8	1	7	29	42	72
2011	CR-05	14	33	24	12	10	0	6	24	50	49
2008	CR	11	20	30	15	15	1	8	32	34	171
2008	CR-03	0	10	20	10	20	10	30	50	17	10
2008	CR-04	11	23	27	17	15	0	8	35	36	93
2008	CR-05	12	20	37	12	14	0	5	27	34	65

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	14	22	18	18	6	12	44	29	83
2017	CR-04	9	15	24	16	18	4	13	41	30	45
2017	CR-05	10	15	19	19	16	9	13	45	31	32
2014	CR	8	11	26	29	13	5	8	48	22	100
2014	CR-04	6	12	26	26	16	6	8	49	21	50
2014	CR-05	11	9	29	33	9	2	7	46	22	45
2011	CR	14	19	18	22	17	3	6	42	37	125
2011	CR-04	16	16	16	23	17	4	9	46	36	70
2011	CR-05	12	22	24	20	16	2	2	38	36	49
2008	CR	19	17	18	16	16	4	9	37	42	170
2008	CR-03	0	0	20	20	0	0	60	50	0	10
2008	CR-04	14	17	19	22	22	2	4	46	33	93
2008	CR-05	31	17	17	9	9	8	8	22	57	64

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	12	35	20	16	4	7	40	20	81
2017	CR-04	7	9	34	18	18	2	11	42	18	44
2017	CR-05	7	19	42	13	13	3	3	28	27	31
2014	CR	14	20	35	14	12	0	5	27	36	100
2014	CR-04	14	22	34	10	12	0	8	24	39	50
2014	CR-05	16	20	40	16	7	0	2	23	36	45

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	29	9	4	11	1	76	14	85
2017	CR-04	44	34	4	2	13	2	80	16	46
2017	CR-05	46	24	14	6	9	0	70	15	33
2014	CR	47	24	7	8	13	1	72	21	100
2014	CR-04	46	22	4	12	14	2	69	27	50
2014	CR-05	44	27	11	4	13	0	71	18	45

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	30	7	8	5	80	13	85
2017	CR-04	48	28	4	13	7	76	20	46
2017	CR-05	49	39	9	3	0	88	3	33
2014	CR	46	30	15	4	5	76	9	100
2014	CR-04	42	28	16	8	6	70	14	50
2014	CR-05	44	36	16	0	4	80	4	45

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	32	8	0	2	4	89	2	84
2017	CR-04	46	39	7	0	2	7	91	2	46
2017	CR-05	64	21	12	0	3	0	85	3	33
2014	CR	44	29	11	2	3	11	82	6	100
2014	CR-04	48	26	8	4	4	10	82	9	50
2014	CR-05	36	36	13	0	2	13	82	3	45

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	53	38	7	2	0	0	91	2	85
2017	CR-04	48	43	4	4	0	0	91	4	46
2017	CR-05	57	33	9	0	0	0	91	0	33
2014	CR	42	35	11	1	6	5	81	7	100
2014	CR-04	46	32	10	0	8	4	81	8	50
2014	CR-05	36	38	13	2	4	7	79	7	45
2011	CR	37	31	11	6	7	8	74	14	127
2011	CR-04	38	31	8	8	7	8	74	17	72
2011	CR-05	35	37	14	2	6	6	76	9	49

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	64	25	7	5	0	0	88	5	85
2017	CR-04	63	24	7	7	0	0	87	7	46
2017	CR-05	63	25	9	3	0	0	88	3	33
2014	CR	45	39	6	5	4	1	85	9	100
2014	CR-04	46	34	6	8	6	0	80	14	50
2014	CR-05	42	44	7	2	2	2	89	5	45
2011	CR	40	28	17	5	9	1	69	14	127
2011	CR-04	44	21	19	4	11	0	65	15	72
2011	CR-05	33	43	12	6	6	0	76	12	49
2008	CR	39	41	9	5	6	0	79	11	170
2008	CR-03	30	70	0	0	0	0	100	0	10
2008	CR-04	42	34	10	5	9	0	76	14	93
2008	CR-05	36	45	11	5	3	0	81	8	64

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	26	19	7	9	7	2	61	18	85
2017	CR-04	33	17	22	9	13	4	2	54	23	46
2017	CR-05	25	31	18	6	6	12	3	65	14	33
2014	CR	33	27	15	8	11	5	1	64	20	100
2014	CR-04	30	30	16	6	14	4	0	62	21	50
2014	CR-05	33	24	13	11	9	7	2	63	22	45

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	42	11	5	0	2	84	5	84
2017	CR-04	44	39	9	7	0	2	84	7	46
2017	CR-05	31	50	13	3	0	3	84	3	32
2014	CR	43	36	13	2	2	4	82	4	100
2014	CR-04	46	34	10	2	2	6	85	4	50
2014	CR-05	40	38	16	2	2	2	80	5	45
2011	CR	36	33	19	6	1	6	73	7	126
2011	CR-04	39	33	21	4	0	3	74	4	72
2011	CR-05	29	33	17	8	2	10	70	12	48

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	33	10	6	4	2	1	80	10	84
2017	CR-04	44	39	4	6	7	0	0	83	13	46
2017	CR-05	44	24	16	6	0	6	3	75	7	32
2014	CR	37	41	8	3	5	5	1	83	9	100
2014	CR-04	42	38	8	4	2	4	2	85	6	50
2014	CR-05	31	44	9	2	9	4	0	79	12	45
2011	CR	31	32	13	6	9	8	1	69	17	127
2011	CR-04	31	35	15	6	8	4	1	69	15	72
2011	CR-05	29	31	10	8	10	12	0	67	21	49
2008	CR	29	35	12	8	5	8	2	71	15	171
2008	CR-03	30	40	10	0	0	0	20	88	0	10
2008	CR-04	32	28	13	10	6	10	1	67	18	93
2008	CR-05	25	45	12	6	5	6	2	75	12	65

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	30	14	12	6	7	5	64	20	85
2017	CR-04	28	37	9	11	11	4	0	68	23	46
2017	CR-05	18	21	21	15	0	12	12	51	20	33
2014	CR	30	31	18	6	6	7	2	67	13	100
2014	CR-04	34	22	22	6	4	10	2	64	11	50
2014	CR-05	24	42	13	4	9	4	2	71	14	45
2011	CR	13	37	20	8	11	10	2	56	21	126
2011	CR-04	13	38	20	8	10	8	3	57	21	71
2011	CR-05	12	35	20	8	14	10	0	52	25	49

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	26	24	9	6	9	6	54	18	85
2017	CR-04	20	28	22	11	11	4	4	52	24	46
2017	CR-05	18	21	28	9	0	18	6	52	12	33
2014	CR	21	23	20	13	15	7	1	48	30	100
2014	CR-04	24	22	16	12	14	10	2	52	30	50
2014	CR-05	16	24	24	13	18	4	0	42	33	45
2011	CR	16	20	17	16	15	15	2	43	37	127
2011	CR-04	15	24	15	17	14	13	3	46	36	72
2011	CR-05	14	16	20	16	14	18	0	38	38	49

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	42	2	9	1	87	11	85
2017	CR-04	48	39	0	11	2	87	13	46
2017	CR-05	43	45	3	9	0	88	9	33
2014	CR	48	41	2	6	3	89	9	100
2014	CR-04	52	34	2	6	6	86	12	50
2014	CR-05	42	49	2	7	0	91	7	45
2011	CR	39	42	3	13	4	80	17	127
2011	CR-04	40	38	3	15	4	78	19	72
2011	CR-05	33	49	4	10	4	82	14	49
2008	CR	53	40	1	5	2	93	6	171
2008	CR-03	60	40	0	0	0	100	0	10
2008	CR-04	56	35	1	5	2	91	8	93
2008	CR-05	48	46	0	5	2	94	6	65

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	35	5	9	5	81	14	85
2017	CR-04	50	34	2	7	7	85	13	46
2017	CR-05	40	39	3	15	3	79	18	33
2014	CR	48	31	1	10	10	79	20	100
2014	CR-04	46	30	0	14	10	76	24	50
2014	CR-05	47	33	2	7	11	80	18	45
2011	CR	39	40	8	6	7	79	13	126
2011	CR-04	38	45	3	6	8	83	14	71
2011	CR-05	39	37	14	6	4	76	10	49

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	53	29	7	9	1	82	11	85
2017	CR-04	54	33	7	7	0	87	7	46
2017	CR-05	49	27	6	15	3	75	18	33
2014	CR	48	37	3	5	6	86	11	99
2014	CR-04	53	33	0	6	8	86	14	49
2014	CR-05	42	44	7	2	4	87	7	45

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	69	23	5	2	0	1	0	93	2	85
2017	CR-04	70	22	4	2	0	2	0	93	2	46
2017	CR-05	64	29	3	3	0	0	0	94	3	33
2014	CR	73	20	3	3	0	0	1	94	3	100
2014	CR-04	78	16	2	2	0	0	2	96	2	50
2014	CR-05	67	24	4	4	0	0	0	91	4	45
2011	CR	69	23	6	2	1	0	1	92	2	127
2011	CR-04	69	19	7	1	1	0	1	90	3	72
2011	CR-05	67	27	4	2	0	0	0	94	2	49
2008	CR	71	22	2	3	1	0	0	94	4	171
2008	CR-03	80	20	0	0	0	0	0	100	0	10
2008	CR-04	72	18	4	3	2	0	0	90	5	93
2008	CR-05	69	28	0	3	0	0	0	97	3	65

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	62	19	7	9	0	1	1	83	10	85
2017	CR-04	72	21	2	4	0	0	0	93	4	46
2017	CR-05	45	18	12	18	0	3	3	67	20	33
2014	CR	61	16	11	9	2	0	1	78	11	100
2014	CR-04	66	12	10	10	0	0	2	80	10	50
2014	CR-05	53	22	13	7	4	0	0	76	11	45
2011	CR	60	18	7	13	2	0	0	78	15	127
2011	CR-04	63	17	7	11	3	0	0	79	14	72
2011	CR-05	55	20	6	16	2	0	0	76	18	49
2008	CR	64	18	4	9	2	0	2	84	11	171
2008	CR-03	50	0	10	40	0	0	0	50	40	10
2008	CR-04	65	24	2	4	2	0	3	91	7	93
2008	CR-05	65	14	6	11	3	0	2	80	14	65

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	72	13	8	4	2	0	1	86	6	85
2017	CR-04	67	15	11	2	4	0	0	82	7	46
2017	CR-05	75	9	6	6	0	0	3	87	6	33
2014	CR	67	22	4	1	2	0	4	93	3	100
2014	CR-04	70	20	4	0	0	0	6	96	0	50
2014	CR-05	64	22	4	2	4	0	2	89	7	45
2011	CR	65	23	3	5	2	2	2	90	7	127
2011	CR-04	64	25	4	4	1	0	1	90	6	72
2011	CR-05	63	22	2	6	2	2	2	89	9	49
2008	CR	70	12	4	5	4	2	4	86	9	171
2008	CR-03	60	10	0	10	20	0	0	70	30	10
2008	CR-04	75	8	4	4	2	3	3	89	7	93
2008	CR-05	62	20	5	6	3	0	5	85	10	65

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	85	9	1	1	2	1	96	4	85
2017	CR-04	81	13	0	2	4	0	93	7	46
2017	CR-05	95	0	2	0	0	3	98	0	33
2014	CR	78	12	5	0	2	3	93	2	99
2014	CR-04	73	16	8	0	0	2	92	0	49
2014	CR-05	82	9	2	0	4	2	93	5	45
2011	CR	74	14	5	3	2	2	90	6	127
2011	CR-04	74	14	6	4	1	1	89	6	72
2011	CR-05	76	16	2	2	2	2	94	4	49
2008	CR	81	8	2	2	4	4	93	5	171
2008	CR-03	70	10	0	0	20	0	80	20	10
2008	CR-04	86	5	2	2	1	3	94	3	93
2008	CR-05	75	12	2	2	5	5	92	6	65

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	67	19	5	5	4	1	87	8	84
2017	CR-04	67	18	4	7	4	0	84	11	45
2017	CR-05	63	21	6	3	3	3	87	6	33
2014	CR	60	22	11	2	3	2	84	5	100
2014	CR-04	68	22	6	0	0	4	94	0	50
2014	CR-05	51	22	18	2	7	0	73	9	45

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	72	20	2	2	1	1	1	94	4	85
2017	CR-04	78	19	0	0	2	0	0	98	2	46
2017	CR-05	64	18	6	6	0	3	3	87	7	33
2014	CR	70	18	9	0	2	0	1	89	2	99
2014	CR-04	73	14	10	0	0	0	2	90	0	49
2014	CR-05	64	22	9	0	4	0	0	87	4	45
2011	CR	63	21	6	2	2	2	2	88	5	126
2011	CR-04	64	19	8	1	3	1	3	87	4	72
2011	CR-05	60	25	4	4	0	4	2	91	4	48
2008	CR	70	18	5	1	1	2	4	93	2	171
2008	CR-03	60	10	0	0	10	10	10	88	13	10
2008	CR-04	72	19	3	1	1	1	2	94	2	93
2008	CR-05	68	17	9	0	0	2	5	90	0	65

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	24	76	84
2017	CR-04	31	69	46
2017	CR-05	19	81	32
2014	CR	18	82	100
2014	CR-04	26	74	50
2014	CR-05	11	89	45

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	60	20
2017	CR-04	71	14
2014	CR	61	18
2014	CR-04	77	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	50	20
2017	CR-04	43	14
2014	CR	67	18
2014	CR-04	62	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	CR-04	0	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	CR	0	18
2014	CR-04	0	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	CR-04	0	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CR	20
2017	CR-04	14
2014	CR	18
2014	CR-04	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	30	20
2017	CR-04	36	14
2014	CR	28	18
2014	CR-04	38	13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	45	20
2017	CR-04	50	14
2014	CR	33	18
2014	CR-04	38	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	30	20
2014	CR	44	18
2014	CR-04	46	13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	35	20
2017	CR-04	43	14
2014	CR	56	18
2014	CR-04	54	13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	40	20
2017	CR-04	36	14
2014	CR	28	18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	40	20
2017	CR-04	36	14
2014	CR	50	18
2014	CR-04	46	13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2014	CR	33	18
2014	CR-04	38	13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CR	20
2017	CR-04	14
2014	CR	18
2014	CR-04	13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	40	20
2014	CR	56	18
2014	CR-04	62	13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	30	20
2017	CR-04	36	14
2014	CR	28	18
2014	CR-04	38	13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	70	20
2017	CR-04	71	14
2014	CR	61	18
2014	CR-04	69	13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2014	CR	28	18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	CR-04	0	13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	30	20
2014	CR	33	18

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	0	18
2017	CR-04	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR	0	18
2017	CR-04	0	13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	28	18

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13
2014	CR-04	0	12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	33	18
2017	CR-04	38	13
2014	CR	29	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	50	18
2017	CR-04	54	13
2014	CR	41	17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	95	5	19
2017	CR-04	92	8	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	15	19	1	11	25	8	54	18	85
2017	CR-04	13	13	26	2	15	22	9	38	25	46
2017	CR-05	18	21	9	0	6	36	9	72	11	33
2014	CR	25	15	11	8	6	28	7	62	22	100
2014	CR-04	24	16	10	8	8	28	6	61	24	50
2014	CR-05	24	11	13	9	4	31	7	57	21	45

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	35	11	2	8	6	77	11	84
2017	CR-04	37	33	13	2	13	2	71	16	46
2017	CR-05	33	40	9	3	3	12	83	7	33
2014	CR	40	20	13	7	6	14	70	15	100
2014	CR-04	38	22	10	10	8	12	68	21	50
2014	CR-05	38	18	18	4	4	18	68	11	45
2011	CR	28	33	15	8	5	12	69	14	127
2011	CR-04	26	32	17	8	6	11	66	16	72
2011	CR-05	31	37	12	8	0	12	77	9	49

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	11	89	84
2017	CR-04	15	85	46
2014	CR	11	89	100
2014	CR-04	16	84	50

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2014	CR	73	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	CR	45	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	CR	45	11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	CR	0	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	16	20	2	4	26	5	62	8	84
2017	CR-04	26	11	26	4	7	22	4	50	14	46
2017	CR-05	21	21	15	0	0	36	6	74	0	33
2014	CR	27	10	16	3	4	31	9	62	12	100
2014	CR-04	24	12	16	4	6	30	8	58	16	50
2014	CR-05	29	7	18	2	2	33	9	62	8	45

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	28	16	1	5	4	1	76	6	85
2017	CR-04	46	20	24	2	7	0	2	67	9	46
2017	CR-05	37	40	9	0	3	11	0	86	3	33
2014	CR	36	21	21	2	4	14	2	68	7	100
2014	CR-04	34	20	22	4	6	12	2	63	12	50
2014	CR-05	36	22	22	0	2	16	2	70	3	45
2011	CR	34	32	15	2	2	12	2	77	6	126
2011	CR-04	31	31	18	1	3	13	3	73	5	71
2011	CR-05	35	37	12	2	0	12	2	83	2	49

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	20	80	84
2017	CR-04	25	75	45
2017	CR-05	18	82	33
2014	CR	22	78	100
2014	CR-04	26	74	50
2014	CR-05	20	80	45

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	76	24	17
2017	CR-04	64	36	11
2014	CR	77	23	22
2014	CR-04	77	23	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	17	17	17	0	67	17	12
2014	CR	41	41	6	6	6	82	12	17
2014	CR-04	50	40	0	10	0	90	10	10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	42	11	9	4	2	6	74	14	85
2017	CR-04	24	41	13	8	7	2	4	70	16	46
2017	CR-05	28	39	9	12	0	3	9	75	14	33
2014	CR	29	37	18	8	1	5	2	71	10	100
2014	CR-04	26	32	26	12	0	4	0	60	13	50
2014	CR-05	31	42	11	4	2	7	2	80	7	45
2011	CR	26	47	12	9	2	3	1	76	11	127
2011	CR-04	24	42	15	10	4	6	0	69	15	72
2011	CR-05	24	57	8	8	0	0	2	83	8	49
2008	CR	28	46	12	6	2	5	2	79	8	171
2008	CR-03	40	30	0	0	0	10	20	100	0	10
2008	CR-04	25	44	16	5	3	6	0	74	9	93
2008	CR-05	31	49	9	8	0	2	2	83	8	65

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	22	15	7	5	27	6	59	18	85
2017	CR-04	18	20	17	11	9	24	2	50	27	46
2017	CR-05	18	26	9	3	0	31	12	78	5	33
2014	CR	16	17	22	9	4	28	4	49	19	100
2014	CR-04	18	20	20	16	2	24	0	50	24	50
2014	CR-05	11	13	24	2	7	36	7	42	15	45
2011	CR	10	27	21	7	6	24	6	52	18	127
2011	CR-04	8	26	19	11	8	22	4	47	26	72
2011	CR-05	10	27	27	2	2	27	6	55	6	49

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	28	11	4	1	11	4	82	6	85
2017	CR-04	39	28	13	2	2	13	2	79	5	46
2017	CR-05	42	28	9	6	0	9	6	82	7	33
2014	CR	41	29	12	4	3	9	2	79	8	100
2014	CR-04	36	28	10	6	6	14	0	74	14	50
2014	CR-05	47	33	11	2	0	4	2	86	2	45
2011	CR	34	32	13	4	4	13	0	76	9	127
2011	CR-04	31	33	14	3	7	13	0	73	11	72
2011	CR-05	37	33	14	4	0	12	0	79	5	49
2008	CR	37	29	13	1	4	12	4	78	6	171
2008	CR-03	30	40	0	0	0	10	20	100	0	10
2008	CR-04	33	29	15	1	5	14	2	74	8	93
2008	CR-05	42	29	14	2	3	8	3	79	5	65

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	22	9	4	1	19	4	82	6	85
2017	CR-04	37	19	15	4	2	20	2	72	8	46
2017	CR-05	43	25	3	3	0	21	6	92	4	33
2014	CR	36	24	17	4	3	13	3	71	8	100
2014	CR-04	32	22	16	6	6	18	0	66	15	50
2014	CR-05	40	27	18	2	0	9	4	77	3	45
2011	CR	24	35	17	4	4	17	1	70	10	127
2011	CR-04	24	35	15	4	7	15	0	69	13	72
2011	CR-05	22	35	18	2	0	20	2	74	3	49
2008	CR	32	32	12	5	4	11	4	75	10	171
2008	CR-03	30	20	10	10	0	10	20	71	14	10
2008	CR-04	30	29	13	5	6	13	3	71	14	93
2008	CR-05	35	37	12	3	0	9	3	82	4	65

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	60	23	7	6	4	83	9	85
2017	CR-04	59	26	7	7	2	85	9	46
2017	CR-05	64	20	6	3	6	85	9	33

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	63	20	5	5	2	4	87	8	84
2017	CR-04	67	22	4	4	2	0	89	7	46
2017	CR-05	60	22	3	3	3	9	90	7	32

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	32	15	6	5	5	72	11	84
2017	CR-04	35	33	17	4	9	2	69	13	46
2017	CR-05	38	33	10	10	0	10	79	11	32

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	31	19	12	5	1	64	17	84
2017	CR-04	37	24	19	11	9	0	61	20	46
2017	CR-05	22	40	19	16	0	3	64	16	32

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	26	21	13	14	5	50	28	85
2017	CR-04	15	28	17	13	22	4	46	36	46
2017	CR-05	31	21	23	12	6	6	56	20	33

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	29	24	5	4	4	66	8	85
2017	CR-04	37	33	22	4	2	2	71	6	46
2017	CR-05	28	24	30	6	6	6	55	13	33

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	26	16	7	5	2	72	12	84
2017	CR-04	42	31	16	4	4	2	75	9	45
2017	CR-05	46	14	18	12	6	3	62	19	33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	19	26	5	8	1	61	13	85
2017	CR-04	37	22	28	2	9	2	60	11	46
2017	CR-05	46	12	27	9	6	0	58	15	33

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	66	12	8	1	2	11	87	4	85
2017	CR-04	76	9	7	2	2	4	89	4	46
2017	CR-05	49	18	11	0	3	18	82	4	33

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	28	18	8	5	69	13	84
2017	CR-04	50	22	19	9	0	72	9	46
2017	CR-05	29	33	16	10	13	62	22	32

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	29	14	11	4	1	2	70	15	84
2017	CR-04	39	26	17	6	7	0	4	68	13	46
2017	CR-05	32	37	10	19	0	3	0	71	20	32

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	29	13	12	5	70	17	83
2017	CR-04	42	31	9	11	7	74	18	45
2017	CR-05	35	28	18	16	3	63	19	32

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	22	12	13	6	69	19	84
2017	CR-04	46	24	9	13	9	70	22	46
2017	CR-05	44	21	16	16	3	65	19	32

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	23	20	7	1	1	1	71	9	83
2017	CR-04	56	24	13	4	0	0	2	82	4	45
2017	CR-05	29	22	31	13	3	3	0	52	16	32

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	52	23	7	7	6	5	79	14	85
2017	CR-04	57	24	4	6	9	0	81	15	46
2017	CR-05	40	24	12	9	3	12	72	14	33

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	71	10	6	3	6	1	2	84	10	84
2017	CR-04	71	9	7	6	4	0	2	82	11	45
2017	CR-05	66	12	6	0	9	3	3	84	10	33

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	23	13	2	5	2	80	7	85
2017	CR-04	59	17	11	4	7	2	78	11	46
2017	CR-05	45	31	18	0	3	3	78	3	33

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	66	16	4	6	6	2	84	12	84
2017	CR-04	67	13	7	6	4	2	82	11	45
2017	CR-05	61	21	0	6	9	3	84	16	33

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	8	1	2	1	29	95	5	85
2017	CR-04	55	7	2	2	2	33	94	6	46
2017	CR-05	61	12	0	3	0	24	96	4	33

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	69	6	7	2	1	1	13	88	4	84
2017	CR-04	68	4	9	4	2	2	11	83	7	46
2017	CR-05	66	10	5	0	0	0	19	93	0	32

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	53	15	6	9	9	1	6	73	20	85
2017	CR-04	54	9	9	13	11	2	2	66	25	46
2017	CR-05	48	21	3	6	9	0	12	79	18	33

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	25	13	8	1	1	77	10	84
2017	CR-04	52	26	13	8	0	0	79	8	46
2017	CR-05	48	25	12	9	3	3	75	13	33

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	37	30	9	6	55	15	85
2017	CR-04	20	37	28	8	7	57	15	46
2017	CR-05	15	32	37	9	6	48	15	33

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	12	39	34	9	43	18	82
2017	CR-04	4	13	45	26	11	37	17	46
2017	CR-05	10	13	31	43	3	46	23	31

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	24	11	7	11	2	2	45	55	85
2017	CR-04	39	19	13	9	15	2	2	41	59	46
2017	CR-05	52	30	6	3	6	0	3	54	46	33

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	16	43
2017	CR-04	23	26
2017	CR-05	0	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	16	43
2017	CR-04	23	26
2017	CR-05	0	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	23	43
2017	CR-04	23	26
2017	CR-05	16	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	19	43
2017	CR-04	23	26
2017	CR-05	16	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	12	43
2017	CR-04	12	26
2017	CR-05	16	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	74	43
2017	CR-04	66	26
2017	CR-05	84	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	12	37	22	5	2	22	42
2017	CR-04	4	40	28	0	0	28	25
2017	CR-05	16	36	16	8	8	16	13

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	16	27	19	18	18	2	43	37	45
2017	CR-04	8	35	19	19	19	0	42	39	26
2017	CR-05	27	20	12	14	21	7	51	37	15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	4	13	8	20	47	6	19	72	45
2017	CR-04	4	15	4	23	54	0	19	77	26
2017	CR-05	7	7	19	7	41	20	17	60	15

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.