2017 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 42 12 8 6 0 0 74 14 340
2017 AS-01 18 48 18 7 8 0 0 67 15 60
2017 AS-02 28 39 12 12 8 0 0 67 21 81
2017 AS-03 39 38 9 9 4 0 0 77 13 74
2017 AS-04 38 45 10 0 7 0 0 83 7 42
2017 AS-05 26 45 16 8 5 0 0 71 13 38
2017 AS-06 55 36 5 5 0 0 0 91 5 22
2017 AS-07 33 47 0 13 7 0 0 80 20 15
2014 AS 32 42 12 10 4 0 0 74 14 385
2014 AS-01 32 44 14 10 1 0 0 75 11 73
2014 AS-02 32 39 10 12 7 0 0 71 19 84
2014 AS-03 32 45 13 7 3 0 0 77 10 69
2014 AS-04 36 34 18 9 2 0 0 70 11 44
2014 AS-05 29 45 9 7 9 0 0 74 17 54
2014 AS-06 39 35 19 3 3 0 0 74 6 31
2014 AS-07 22 44 6 22 6 0 0 67 28 18
2011 AS 35 39 11 8 7 0 0 74 15 490
2011 AS-01 34 42 10 5 8 0 0 76 13 97
2011 AS-02 32 38 12 10 8 0 0 70 18 127
2011 AS-03 31 44 11 8 4 0 2 76 13 98
2011 AS-04 40 38 6 9 6 0 0 79 15 47
2011 AS-05 46 32 11 4 9 0 0 77 12 57
2011 AS-06 39 30 12 15 3 0 0 70 18 33
2011 AS-07 33 41 15 11 0 0 0 74 11 27
2008 AS 39 38 11 8 4 0 0 77 12 418
2008 AS-01 32 40 12 9 7 0 0 72 16 94
2008 AS-02 39 38 10 11 2 0 0 78 13 104
2008 AS-03 43 29 16 9 3 0 1 72 12 70
2008 AS-04 44 41 10 5 0 0 0 85 5 41
2008 AS-05 40 40 11 4 4 0 0 80 9 45
2008 AS-06 46 42 8 4 0 0 0 88 4 26
2008 AS-07 35 38 15 8 4 0 0 73 12 26

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 36 13 10 7 0 0 71 16 339
2017 AS-01 30 35 17 13 5 0 0 65 18 60
2017 AS-02 33 37 14 2 12 0 0 71 15 81
2017 AS-03 42 22 19 15 1 0 0 64 17 73
2017 AS-04 26 57 5 7 5 0 0 83 12 42
2017 AS-05 26 45 5 16 8 0 0 71 24 38
2017 AS-06 68 14 9 5 5 0 0 82 9 22
2017 AS-07 47 33 0 7 13 0 0 80 20 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 33 11 4 1 0 1 84 5 339
2017 AS-01 43 32 18 7 0 0 0 75 7 60
2017 AS-02 48 35 11 4 1 0 1 84 5 81
2017 AS-03 53 32 12 3 0 0 0 85 3 73
2017 AS-04 57 33 2 2 2 0 2 93 5 42
2017 AS-05 42 42 8 5 3 0 0 84 8 38
2017 AS-06 73 22 5 0 0 0 0 95 0 22
2017 AS-07 60 27 7 0 7 0 0 87 7 15
2014 AS 62 28 6 3 1 0 0 90 4 384
2014 AS-01 56 37 5 1 0 0 0 93 1 73
2014 AS-02 62 26 6 2 4 0 0 88 6 84
2014 AS-03 63 26 4 4 1 0 0 90 6 68
2014 AS-04 66 18 14 2 0 0 0 84 2 44
2014 AS-05 61 30 2 7 0 0 0 91 7 54
2014 AS-06 71 23 6 0 0 0 0 94 0 31
2014 AS-07 61 28 11 0 0 0 0 89 0 18
2011 AS 61 25 9 3 2 0 1 87 4 493
2011 AS-01 55 24 15 3 3 0 0 78 6 97
2011 AS-02 63 22 12 2 1 0 0 85 3 129
2011 AS-03 55 34 6 2 0 0 3 92 2 98
2011 AS-04 60 26 4 4 6 0 0 85 11 47
2011 AS-05 70 21 5 2 2 0 0 91 4 57
2011 AS-06 68 26 3 3 0 0 0 94 3 34
2011 AS-07 70 22 4 4 0 0 0 93 4 27

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 37 11 6 4 0 0 79 10 337
2017 AS-01 25 48 14 8 5 0 0 73 14 59
2017 AS-02 40 33 19 3 6 0 0 73 9 80
2017 AS-03 48 33 10 8 1 0 0 81 9 73
2017 AS-04 45 43 5 2 5 0 0 88 7 42
2017 AS-05 34 42 11 11 3 0 0 76 13 38
2017 AS-06 73 18 5 0 5 0 0 91 5 22
2017 AS-07 60 20 7 7 7 0 0 80 13 15
2014 AS 42 38 11 7 3 0 0 79 10 384
2014 AS-01 47 34 11 5 3 0 0 81 8 73
2014 AS-02 38 34 11 8 8 0 0 72 17 83
2014 AS-03 42 41 13 3 1 0 0 83 4 69
2014 AS-04 45 36 14 5 0 0 0 82 5 44
2014 AS-05 41 41 6 11 2 0 0 81 13 54
2014 AS-06 48 42 6 3 0 0 0 90 3 31
2014 AS-07 17 44 17 22 0 0 0 61 22 18
2011 AS 41 39 9 6 4 0 0 81 10 493
2011 AS-01 39 39 8 8 5 0 0 78 13 97
2011 AS-02 38 41 12 5 4 0 0 79 9 129
2011 AS-03 36 46 6 7 3 0 2 83 10 98
2011 AS-04 43 49 0 4 4 0 0 91 9 47
2011 AS-05 53 25 11 7 5 0 0 77 12 57
2011 AS-06 47 32 12 3 3 3 0 82 6 34
2011 AS-07 44 33 11 11 0 0 0 78 11 27
2008 AS 48 36 7 6 3 0 0 84 9 421
2008 AS-01 46 28 9 11 5 0 0 75 16 95
2008 AS-02 47 36 9 7 2 0 0 83 9 105
2008 AS-03 45 42 6 4 1 0 1 89 6 71
2008 AS-04 41 49 5 5 0 0 0 90 5 41
2008 AS-05 56 31 9 2 2 0 0 87 4 45
2008 AS-06 62 31 4 4 0 0 0 92 4 26
2008 AS-07 42 42 8 8 0 0 0 85 8 26

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 34 16 3 5 1 0 75 9 339
2017 AS-01 37 42 17 2 3 0 0 78 5 60
2017 AS-02 43 25 17 4 7 4 0 71 11 81
2017 AS-03 48 34 12 3 3 0 0 82 6 73
2017 AS-04 33 38 19 2 7 0 0 71 10 42
2017 AS-05 26 37 24 8 5 0 0 63 13 38
2017 AS-06 54 32 5 5 5 0 0 86 9 22
2017 AS-07 60 20 7 0 13 0 0 80 13 15
2014 AS 39 32 17 6 5 0 0 71 11 385
2014 AS-01 45 36 15 3 1 0 0 81 4 73
2014 AS-02 36 31 20 4 8 0 1 67 12 84
2014 AS-03 43 33 16 6 1 0 0 77 7 69
2014 AS-04 36 32 16 7 9 0 0 68 16 44
2014 AS-05 46 22 13 13 6 0 0 69 19 54
2014 AS-06 22 39 23 3 10 3 0 63 13 31
2014 AS-07 28 22 28 17 6 0 0 50 22 18
2011 AS 33 34 16 9 6 1 1 69 15 492
2011 AS-01 37 34 16 5 5 2 0 73 11 97
2011 AS-02 33 34 18 8 5 3 0 69 13 129
2011 AS-03 28 38 13 11 6 0 4 68 18 98
2011 AS-04 32 40 17 4 6 0 0 72 11 47
2011 AS-05 41 32 14 5 7 0 0 73 13 56
2011 AS-06 26 26 29 15 3 0 0 53 18 34
2011 AS-07 26 33 11 22 7 0 0 59 30 27

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 34 16 4 3 0 0 76 7 340
2017 AS-01 42 42 12 2 2 2 0 85 3 60
2017 AS-02 43 27 19 4 6 0 1 71 10 81
2017 AS-03 49 32 13 4 1 0 0 81 6 74
2017 AS-04 31 38 22 5 5 0 0 69 10 42
2017 AS-05 26 37 26 5 5 0 0 63 11 38
2017 AS-06 54 32 9 5 0 0 0 86 5 22
2017 AS-07 60 27 7 0 7 0 0 87 7 15
2014 AS 39 33 18 6 4 0 0 72 10 385
2014 AS-01 45 34 18 1 1 0 0 79 3 73
2014 AS-02 33 33 22 6 6 0 0 67 12 84
2014 AS-03 43 33 19 3 1 0 0 77 4 69
2014 AS-04 36 34 14 7 9 0 0 70 16 44
2014 AS-05 46 26 13 9 6 0 0 72 15 54
2014 AS-06 26 32 26 10 6 0 0 58 16 31
2014 AS-07 28 33 17 17 6 0 0 61 22 18
2011 AS 32 36 17 8 6 0 1 69 14 490
2011 AS-01 36 35 16 4 6 1 1 73 11 96
2011 AS-02 33 38 16 8 4 1 0 72 12 128
2011 AS-03 28 39 14 9 7 0 3 68 17 98
2011 AS-04 30 45 13 6 6 0 0 74 13 47
2011 AS-05 40 32 19 4 5 0 0 72 9 57
2011 AS-06 24 27 30 9 9 0 0 52 18 33
2011 AS-07 30 26 15 22 7 0 0 56 30 27
2008 AS 40 38 13 6 3 0 0 78 9 421
2008 AS-01 46 29 14 7 3 1 0 76 11 96
2008 AS-02 39 40 12 7 1 1 0 80 8 105
2008 AS-03 37 39 11 7 3 0 3 78 10 71
2008 AS-04 23 50 15 10 3 0 0 73 13 40
2008 AS-05 53 24 16 4 2 0 0 78 7 45
2008 AS-06 27 58 8 4 4 0 0 85 8 26
2008 AS-07 42 35 19 0 4 0 0 77 4 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 23 20 9 7 4 1 63 16 339
2017 AS-01 35 25 20 10 7 3 0 62 17 60
2017 AS-02 42 16 18 8 11 5 0 61 19 81
2017 AS-03 38 26 19 9 3 4 1 67 13 74
2017 AS-04 31 32 15 10 12 0 0 63 22 41
2017 AS-05 34 13 32 8 8 5 0 50 17 38
2017 AS-06 41 23 23 5 0 4 5 70 5 22
2017 AS-07 53 27 7 7 7 0 0 80 13 15
2014 AS 32 23 21 11 8 4 1 58 20 384
2014 AS-01 39 25 25 4 3 4 0 67 7 72
2014 AS-02 30 27 18 12 12 1 0 58 24 84
2014 AS-03 29 20 26 12 7 6 0 52 20 69
2014 AS-04 32 30 18 2 11 2 5 66 15 44
2014 AS-05 43 6 19 19 6 7 2 53 27 54
2014 AS-06 19 26 26 19 10 0 0 45 29 31
2014 AS-07 22 33 11 11 17 0 6 59 29 18
2011 AS 31 26 18 12 8 3 2 60 21 493
2011 AS-01 37 24 19 10 6 3 1 63 17 97
2011 AS-02 34 24 16 15 8 2 1 60 23 129
2011 AS-03 23 27 18 11 12 3 5 54 26 98
2011 AS-04 30 32 21 11 4 2 0 63 15 47
2011 AS-05 32 28 21 7 5 5 2 64 13 57
2011 AS-06 29 29 15 9 15 3 0 61 24 34
2011 AS-07 26 26 15 26 4 0 4 54 31 27
2008 AS 34 28 16 10 5 4 2 66 17 420
2008 AS-01 35 27 20 9 3 4 1 66 13 95
2008 AS-02 35 28 15 10 6 4 2 67 17 105
2008 AS-03 34 27 11 11 10 3 4 65 23 71
2008 AS-04 33 35 13 10 8 3 0 69 18 40
2008 AS-05 33 24 18 13 2 9 0 63 17 45
2008 AS-06 35 23 31 8 0 4 0 60 8 26
2008 AS-07 23 35 12 12 8 0 12 65 22 26
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 25 13 5 4 1 1 77 9 339
2017 AS-01 42 33 15 3 3 2 2 77 7 60
2017 AS-02 54 22 10 2 6 2 2 80 9 81
2017 AS-03 62 15 15 4 3 1 0 78 7 74
2017 AS-04 45 26 14 14 0 0 0 72 14 42
2017 AS-05 26 32 21 13 5 3 0 59 19 38
2017 AS-06 71 19 10 0 0 0 0 90 0 21
2017 AS-07 67 20 7 0 7 0 0 87 7 15
2014 AS 48 27 9 6 4 4 2 79 11 385
2014 AS-01 58 14 18 3 3 4 1 75 6 73
2014 AS-02 43 32 7 8 8 1 0 76 17 84
2014 AS-03 54 26 4 7 1 6 1 86 9 69
2014 AS-04 45 34 9 0 2 7 2 88 3 44
2014 AS-05 46 28 9 4 4 6 4 82 8 54
2014 AS-06 51 26 6 10 6 0 0 77 16 31
2014 AS-07 22 39 11 17 6 0 6 65 24 18
2011 AS 46 26 13 7 5 2 1 74 12 491
2011 AS-01 41 31 16 5 4 0 2 74 9 97
2011 AS-02 50 22 12 9 4 2 1 74 13 129
2011 AS-03 37 36 8 6 6 3 3 78 13 97
2011 AS-04 52 17 15 11 4 0 0 70 15 46
2011 AS-05 54 14 12 7 7 5 0 72 15 57
2011 AS-06 50 32 12 3 0 3 0 85 3 34
2011 AS-07 41 22 15 4 7 11 0 71 13 27
2008 AS 52 26 10 4 5 3 1 80 9 421
2008 AS-01 52 25 8 5 5 2 2 80 11 96
2008 AS-02 54 29 10 4 2 1 0 84 6 105
2008 AS-03 51 24 16 0 7 0 1 77 7 70
2008 AS-04 41 20 15 10 5 10 0 68 16 41
2008 AS-05 51 24 9 2 7 7 0 81 10 45
2008 AS-06 62 23 4 4 4 0 4 88 8 26
2008 AS-07 42 42 8 4 0 4 0 88 4 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 29 12 7 5 0 0 76 12 339
2017 AS-01 38 37 13 7 3 0 2 76 10 60
2017 AS-02 48 26 11 6 7 1 0 75 14 81
2017 AS-03 55 23 11 9 1 0 0 78 11 74
2017 AS-04 41 43 7 7 2 0 0 83 10 42
2017 AS-05 29 32 16 13 11 0 0 60 24 38
2017 AS-06 61 24 10 5 0 0 0 86 5 21
2017 AS-07 73 7 7 0 13 0 0 80 13 15
2014 AS 47 28 10 8 5 1 0 77 13 385
2014 AS-01 48 31 17 1 1 1 0 80 3 73
2014 AS-02 40 29 10 10 11 1 0 70 20 84
2014 AS-03 59 19 10 7 1 1 1 81 9 69
2014 AS-04 50 36 5 7 2 0 0 86 9 44
2014 AS-05 48 32 6 11 2 2 0 81 13 54
2014 AS-06 45 19 13 13 10 0 0 64 23 31
2014 AS-07 39 22 6 22 11 0 0 61 33 18
2011 AS 43 32 9 9 6 0 0 76 15 492
2011 AS-01 38 34 15 5 7 0 0 72 12 97
2011 AS-02 45 35 5 7 7 1 0 80 14 129
2011 AS-03 39 33 8 12 6 0 2 73 19 98
2011 AS-04 48 30 7 11 4 0 0 78 15 46
2011 AS-05 42 32 11 11 4 2 0 75 14 57
2011 AS-06 47 26 6 12 9 0 0 74 21 34
2011 AS-07 48 30 19 4 0 0 0 78 4 27
2008 AS 48 30 10 6 5 1 0 79 11 421
2008 AS-01 44 29 15 5 6 0 1 74 12 96
2008 AS-02 52 32 6 8 2 0 0 85 10 105
2008 AS-03 46 34 11 3 4 0 1 81 7 70
2008 AS-04 41 27 10 12 5 5 0 72 18 41
2008 AS-05 53 18 11 9 7 2 0 73 16 45
2008 AS-06 62 27 0 8 4 0 0 88 12 26
2008 AS-07 46 46 4 4 0 0 0 92 4 26

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 26 8 7 5 0 0 80 12 338
2017 AS-01 51 34 7 5 2 0 2 86 7 59
2017 AS-02 52 28 6 5 9 0 0 80 14 81
2017 AS-03 64 19 9 3 4 1 0 83 7 74
2017 AS-04 45 31 9 12 2 0 0 77 14 42
2017 AS-05 34 29 8 16 13 0 0 63 29 38
2017 AS-06 76 10 10 5 0 0 0 86 5 21
2017 AS-07 60 20 13 0 7 0 0 80 7 15
2014 AS 56 24 10 5 4 0 0 80 9 384
2014 AS-01 67 21 8 3 1 0 0 87 4 72
2014 AS-02 52 21 16 5 6 0 0 74 11 84
2014 AS-03 64 19 10 7 0 0 0 83 7 69
2014 AS-04 52 30 11 2 5 0 0 82 7 44
2014 AS-05 48 35 9 2 4 2 0 85 6 54
2014 AS-06 61 13 6 13 6 0 0 74 19 31
2014 AS-07 33 22 11 11 22 0 0 56 33 18

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 37 15 8 7 9 1 67 16 339
2017 AS-01 25 44 14 3 8 5 0 73 12 59
2017 AS-02 31 31 14 11 5 9 0 68 17 81
2017 AS-03 23 34 16 9 6 11 1 64 17 74
2017 AS-04 22 29 17 14 12 7 0 54 28 42
2017 AS-05 13 47 16 3 11 11 0 67 15 38
2017 AS-06 32 32 8 9 5 9 4 74 16 22
2017 AS-07 20 33 27 0 7 13 0 62 8 15
2014 AS 26 35 16 10 6 7 1 65 18 384
2014 AS-01 33 32 15 7 3 10 0 72 11 72
2014 AS-02 21 33 20 14 5 5 1 58 20 84
2014 AS-03 23 43 17 6 1 9 0 73 8 69
2014 AS-04 32 30 11 9 7 9 2 69 18 44
2014 AS-05 31 30 9 11 13 6 0 65 25 54
2014 AS-06 16 39 23 10 13 0 0 55 23 31
2014 AS-07 0 56 6 22 11 6 0 59 35 18
2011 AS 26 32 14 10 10 7 1 63 21 493
2011 AS-01 34 31 14 4 8 7 1 71 13 97
2011 AS-02 26 30 19 9 5 10 1 63 16 129
2011 AS-03 24 33 12 10 8 9 3 65 21 98
2011 AS-04 19 40 6 13 13 9 0 65 28 47
2011 AS-05 26 32 11 18 12 2 0 59 30 57
2011 AS-06 21 32 15 15 18 0 0 53 32 34
2011 AS-07 19 26 26 7 19 4 0 46 27 27

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 35 15 14 6 5 1 62 21 339
2017 AS-01 30 32 17 12 7 3 0 64 19 60
2017 AS-02 26 35 13 16 4 6 0 65 21 81
2017 AS-03 25 30 19 17 4 4 1 58 22 73
2017 AS-04 19 36 17 11 12 5 0 58 25 42
2017 AS-05 24 29 19 13 8 5 3 57 23 38
2017 AS-06 28 41 5 22 0 5 0 72 23 22
2017 AS-07 13 53 7 7 13 7 0 71 21 15
2014 AS 25 35 18 11 7 3 1 63 19 384
2014 AS-01 32 32 15 8 4 8 0 70 14 72
2014 AS-02 21 37 17 14 7 2 1 60 22 84
2014 AS-03 28 41 23 7 1 0 0 68 9 69
2014 AS-04 27 32 14 9 9 7 2 65 20 44
2014 AS-05 30 24 17 17 11 2 0 55 28 54
2014 AS-06 16 45 16 6 16 0 0 61 23 31
2014 AS-07 11 44 28 6 11 0 0 56 17 18
2011 AS 25 31 15 14 12 2 1 58 27 492
2011 AS-01 33 31 11 12 8 3 1 67 22 97
2011 AS-02 26 34 18 12 8 2 0 61 21 129
2011 AS-03 15 35 15 11 15 3 4 54 29 97
2011 AS-04 23 23 17 19 17 0 0 47 36 47
2011 AS-05 25 33 11 21 9 2 0 59 30 57
2011 AS-06 24 21 29 18 6 3 0 45 24 34
2011 AS-07 26 26 7 11 26 4 0 54 38 27
2008 AS 28 33 19 12 5 3 0 63 18 421
2008 AS-01 34 25 15 15 7 4 0 62 23 96
2008 AS-02 25 38 20 9 4 4 1 66 13 105
2008 AS-03 26 29 27 11 4 1 1 56 16 70
2008 AS-04 20 34 17 17 7 5 0 56 26 41
2008 AS-05 29 40 22 7 2 0 0 69 9 45
2008 AS-06 19 38 23 15 4 0 0 58 19 26
2008 AS-07 35 38 8 15 4 0 0 73 19 26

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 32 17 15 7 8 0 57 24 339
2017 AS-01 22 35 22 8 8 5 0 59 18 60
2017 AS-02 25 28 10 22 2 12 0 61 28 81
2017 AS-03 23 30 19 12 7 8 1 58 21 74
2017 AS-04 14 24 24 14 16 7 0 41 33 42
2017 AS-05 16 39 16 11 11 8 0 60 23 38
2017 AS-06 23 37 18 17 0 5 0 63 18 22
2017 AS-07 14 43 14 21 7 0 0 57 29 14
2014 AS 17 35 18 16 8 6 1 55 26 384
2014 AS-01 23 34 15 12 3 13 0 65 17 72
2014 AS-02 11 38 17 22 8 4 1 51 32 84
2014 AS-03 20 41 17 14 3 4 0 64 18 69
2014 AS-04 16 32 14 9 14 14 2 57 27 44
2014 AS-05 19 24 22 24 7 4 0 44 33 54
2014 AS-06 13 36 22 16 13 0 0 49 29 31
2014 AS-07 6 39 28 11 17 0 0 44 28 18
2011 AS 14 32 17 18 11 6 1 50 32 490
2011 AS-01 20 31 19 18 8 5 0 53 27 97
2011 AS-02 15 33 18 17 8 9 1 53 27 129
2011 AS-03 13 34 15 15 14 7 3 52 31 96
2011 AS-04 13 23 26 21 15 2 0 37 37 47
2011 AS-05 12 40 11 21 14 2 0 54 36 57
2011 AS-06 9 29 26 26 6 3 0 39 33 34
2011 AS-07 19 26 7 22 22 4 0 46 46 27
2008 AS 15 36 18 18 6 7 1 55 25 421
2008 AS-01 19 32 19 18 7 4 1 54 26 96
2008 AS-02 17 40 17 12 4 9 1 63 18 105
2008 AS-03 14 30 16 23 7 9 1 49 33 70
2008 AS-04 7 39 22 20 7 5 0 49 28 41
2008 AS-05 9 31 22 18 2 18 0 49 24 45
2008 AS-06 8 42 27 19 4 0 0 50 23 26
2008 AS-07 15 46 15 19 4 0 0 62 23 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 27 17 14 10 9 0 55 26 339
2017 AS-01 25 27 25 5 8 10 0 57 15 60
2017 AS-02 27 23 11 16 10 12 0 58 29 81
2017 AS-03 23 28 14 16 10 8 1 57 29 74
2017 AS-04 22 24 12 26 12 5 0 48 40 42
2017 AS-05 13 29 19 11 16 13 0 48 30 38
2017 AS-06 32 27 28 5 8 0 0 59 13 22
2017 AS-07 21 36 21 14 7 0 0 57 21 14
2014 AS 23 32 16 13 10 6 1 59 24 383
2014 AS-01 28 28 17 11 6 11 0 63 19 72
2014 AS-02 17 31 17 13 13 7 1 52 29 83
2014 AS-03 25 41 16 13 1 4 0 68 15 69
2014 AS-04 27 30 16 5 14 7 2 63 20 44
2014 AS-05 28 26 7 17 19 4 0 56 37 54
2014 AS-06 16 36 19 23 6 0 0 52 29 31
2014 AS-07 17 39 28 6 11 0 0 56 17 18
2011 AS 23 32 13 14 11 7 1 59 27 492
2011 AS-01 29 30 16 13 6 5 0 62 21 97
2011 AS-02 22 32 13 10 12 12 0 61 25 129
2011 AS-03 19 35 11 15 11 5 3 59 29 98
2011 AS-04 15 32 17 26 11 0 0 47 36 47
2011 AS-05 26 37 4 16 14 4 0 65 31 57
2011 AS-06 21 29 15 18 6 12 0 57 27 34
2011 AS-07 22 33 19 7 15 4 0 58 23 27
2008 AS 16 38 15 13 8 9 0 60 23 421
2008 AS-01 18 35 18 8 10 10 0 59 21 96
2008 AS-02 17 37 15 16 6 9 0 59 24 105
2008 AS-03 16 30 19 13 9 13 1 53 25 70
2008 AS-04 7 44 17 15 7 10 0 57 24 41
2008 AS-05 11 36 20 16 4 13 0 54 23 45
2008 AS-06 15 54 8 12 12 0 0 69 23 26
2008 AS-07 27 46 0 12 12 4 0 76 24 26

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 33 16 19 10 4 0 53 30 339
2017 AS-01 24 32 24 14 5 2 0 57 19 59
2017 AS-02 17 35 12 21 7 7 0 56 30 81
2017 AS-03 21 31 11 22 11 3 1 55 34 74
2017 AS-04 10 34 17 17 19 5 0 45 37 42
2017 AS-05 8 37 21 16 13 5 0 47 30 38
2017 AS-06 28 28 9 31 5 0 0 55 35 22
2017 AS-07 27 27 13 27 7 0 0 53 33 15
2014 AS 17 36 16 17 11 2 0 55 29 384
2014 AS-01 22 32 14 19 10 3 0 56 30 72
2014 AS-02 13 38 20 13 14 1 0 52 28 84
2014 AS-03 16 39 17 19 6 3 0 57 25 69
2014 AS-04 18 41 7 16 16 0 2 60 33 44
2014 AS-05 20 37 17 13 11 2 0 59 24 54
2014 AS-06 13 39 13 22 13 0 0 52 35 31
2014 AS-07 6 28 11 28 22 6 0 35 53 18
2011 AS 14 34 15 19 14 2 1 50 34 491
2011 AS-01 21 30 15 21 11 2 0 52 33 97
2011 AS-02 13 36 16 22 10 2 1 51 33 128
2011 AS-03 12 35 14 15 17 3 3 50 35 98
2011 AS-04 13 30 23 17 15 2 0 43 33 47
2011 AS-05 18 37 11 18 16 2 0 55 34 57
2011 AS-06 6 38 18 24 12 3 0 45 36 34
2011 AS-07 7 37 15 19 19 4 0 46 38 27
2008 AS 17 41 14 20 7 2 0 59 27 421
2008 AS-01 21 34 15 20 9 1 0 56 29 96
2008 AS-02 21 39 19 15 4 2 0 61 19 105
2008 AS-03 17 41 7 24 7 1 1 60 32 70
2008 AS-04 10 49 12 20 7 2 0 60 28 41
2008 AS-05 11 44 11 22 7 4 0 58 30 45
2008 AS-06 12 42 19 19 8 0 0 54 27 26
2008 AS-07 12 50 8 27 4 0 0 62 31 26
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 32 14 11 6 0 0 69 17 340
2017 AS-01 37 25 23 12 3 0 0 62 15 60
2017 AS-02 38 26 14 7 14 0 0 64 21 81
2017 AS-03 41 32 14 9 4 0 0 73 13 74
2017 AS-04 28 43 7 17 5 0 0 71 22 42
2017 AS-05 26 37 16 16 5 0 0 63 21 38
2017 AS-06 63 28 0 9 0 0 0 91 9 22
2017 AS-07 40 47 0 0 13 0 0 87 13 15
2014 AS 30 34 16 13 7 0 1 64 20 385
2014 AS-01 38 33 14 11 3 0 1 72 14 73
2014 AS-02 27 36 13 12 11 0 1 64 23 84
2014 AS-03 32 32 20 10 4 1 0 65 15 69
2014 AS-04 25 39 23 7 7 0 0 64 14 44
2014 AS-05 33 34 13 11 9 0 0 67 20 54
2014 AS-06 22 36 13 23 6 0 0 58 29 31
2014 AS-07 22 28 6 28 17 0 0 50 44 18
2011 AS 32 36 14 10 9 0 1 68 18 492
2011 AS-01 39 37 9 8 6 0 0 76 14 97
2011 AS-02 33 34 12 12 9 0 1 68 20 128
2011 AS-03 28 34 19 10 7 0 2 63 18 98
2011 AS-04 23 40 11 9 15 2 0 65 24 47
2011 AS-05 28 32 12 18 11 0 0 60 28 57
2011 AS-06 38 29 24 0 9 0 0 68 9 34
2011 AS-07 26 56 15 0 4 0 0 81 4 27

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 38 12 11 6 0 0 70 17 340
2017 AS-01 27 40 17 10 7 0 0 67 17 60
2017 AS-02 36 37 14 8 5 0 0 73 13 81
2017 AS-03 38 31 9 15 5 0 1 70 21 74
2017 AS-04 19 48 12 17 5 0 0 66 22 42
2017 AS-05 18 50 11 13 8 0 0 68 21 38
2017 AS-06 63 23 5 5 5 0 0 86 9 22
2017 AS-07 40 27 13 7 13 0 0 67 20 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 20 17 13 9 23 5 45 31 338
2017 AS-01 8 15 27 15 7 23 5 32 30 60
2017 AS-02 18 15 15 11 9 28 4 48 30 80
2017 AS-03 10 27 14 11 11 20 7 51 30 73
2017 AS-04 10 14 19 14 16 17 10 32 41 42
2017 AS-05 11 18 13 24 13 21 0 36 47 38
2017 AS-06 31 9 23 14 0 18 4 52 18 22
2017 AS-07 27 53 7 7 0 7 0 86 7 15
2014 AS 16 21 15 18 12 15 3 45 37 384
2014 AS-01 17 20 17 14 11 20 3 46 32 72
2014 AS-02 12 20 14 23 16 12 4 38 45 84
2014 AS-03 14 20 13 16 14 22 0 44 39 69
2014 AS-04 16 30 5 18 11 18 2 57 37 44
2014 AS-05 19 20 15 17 17 7 6 44 38 54
2014 AS-06 19 23 19 19 0 16 3 52 24 31
2014 AS-07 22 17 22 17 11 6 6 44 31 18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 29 11 7 5 1 1 77 12 338
2017 AS-01 40 37 10 7 3 0 3 79 10 60
2017 AS-02 54 24 11 3 6 1 1 80 9 80
2017 AS-03 53 22 11 7 6 1 1 76 13 74
2017 AS-04 43 38 9 10 0 0 0 81 10 42
2017 AS-05 31 37 13 11 8 0 0 68 19 38
2017 AS-06 52 29 5 14 0 0 0 81 14 21
2017 AS-07 60 13 13 0 13 0 0 73 13 15
2014 AS 48 30 11 5 4 0 1 79 10 385
2014 AS-01 59 29 10 1 1 0 0 88 3 73
2014 AS-02 47 31 6 7 8 0 0 79 15 84
2014 AS-03 52 29 12 6 0 0 1 82 6 69
2014 AS-04 55 25 9 5 5 0 2 81 9 44
2014 AS-05 41 35 15 4 4 2 0 77 8 54
2014 AS-06 39 36 13 6 6 0 0 74 13 31
2014 AS-07 33 17 17 22 11 0 0 50 33 18
2011 AS 42 33 10 9 4 1 1 77 13 492
2011 AS-01 41 34 12 7 4 0 1 76 11 97
2011 AS-02 43 36 6 9 4 1 1 80 13 129
2011 AS-03 39 34 9 9 6 1 2 75 16 98
2011 AS-04 50 20 13 9 9 0 0 70 17 46
2011 AS-05 46 26 11 14 2 2 0 73 16 57
2011 AS-06 47 29 15 6 3 0 0 76 9 34
2011 AS-07 33 56 7 0 0 4 0 92 0 27
2008 AS 45 32 9 6 7 0 0 78 13 420
2008 AS-01 43 33 8 7 7 0 1 77 15 96
2008 AS-02 52 31 12 4 2 0 0 83 6 104
2008 AS-03 41 39 7 6 6 0 1 81 12 70
2008 AS-04 39 15 12 15 15 5 0 56 31 41
2008 AS-05 51 27 7 4 11 0 0 78 16 45
2008 AS-06 50 38 0 4 8 0 0 88 12 26
2008 AS-07 27 46 19 4 4 0 0 73 8 26

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 37 10 11 1 4 4 74 14 68
2017 AS-03 27 36 18 9 0 0 9 70 10 11
2017 AS-04 19 28 0 35 9 0 9 51 49 11
2017 AS-05 20 53 13 7 0 7 0 78 7 15
2017 AS-06 47 27 7 13 0 0 7 79 14 15
2017 AS-07 42 42 8 0 0 8 0 91 0 12
2014 AS 30 32 10 10 4 0 14 72 17 92
2014 AS-03 9 36 18 18 0 0 18 56 22 11
2014 AS-04 36 9 36 9 9 0 0 45 18 11
2014 AS-05 53 28 3 9 3 0 3 84 13 32
2014 AS-06 16 33 6 6 6 0 33 75 17 18
2014 AS-07 21 43 0 14 0 0 21 82 18 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 32 11 10 5 2 0 73 16 339
2017 AS-01 33 42 15 5 0 5 0 79 5 60
2017 AS-02 46 26 10 8 5 3 1 76 14 81
2017 AS-03 43 30 8 14 4 1 0 74 18 74
2017 AS-04 33 34 7 14 12 0 0 67 26 42
2017 AS-05 27 33 16 11 14 0 0 59 24 37
2017 AS-06 54 28 9 9 0 0 0 82 9 22
2017 AS-07 40 33 7 13 7 0 0 73 20 15
2014 AS 36 33 9 11 7 2 1 71 19 385
2014 AS-01 44 28 12 12 1 1 1 73 14 73
2014 AS-02 33 33 11 13 7 2 0 68 21 84
2014 AS-03 29 39 7 16 6 3 0 70 22 69
2014 AS-04 34 32 9 9 11 2 2 69 21 44
2014 AS-05 33 35 4 9 15 4 0 71 25 54
2014 AS-06 52 29 6 10 3 0 0 81 13 31
2014 AS-07 39 39 11 0 11 0 0 78 11 18
2011 AS 32 35 11 12 6 2 2 70 19 493
2011 AS-01 37 28 15 9 5 2 3 68 15 97
2011 AS-02 31 37 9 12 7 2 2 71 19 129
2011 AS-03 24 35 10 17 8 3 2 62 27 98
2011 AS-04 26 47 6 6 11 2 2 76 18 47
2011 AS-05 39 30 11 14 4 0 4 71 18 57
2011 AS-06 41 24 12 18 3 0 3 67 21 34
2011 AS-07 33 52 11 0 4 0 0 85 4 27
2008 AS 38 35 11 8 4 2 1 76 13 421
2008 AS-01 41 32 7 8 4 4 3 79 13 96
2008 AS-02 40 37 11 7 3 2 0 79 10 105
2008 AS-03 30 29 16 16 4 3 3 62 21 70
2008 AS-04 34 44 7 10 5 0 0 78 15 41
2008 AS-05 44 31 13 7 0 4 0 79 7 45
2008 AS-06 42 46 8 0 4 0 0 88 4 26
2008 AS-07 38 27 23 4 4 0 4 68 8 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 27 13 9 8 9 2 67 19 339
2017 AS-01 24 32 19 2 8 14 2 66 12 59
2017 AS-02 36 16 15 13 6 12 1 60 23 81
2017 AS-03 35 20 9 11 12 9 3 63 26 74
2017 AS-04 33 36 10 7 7 7 0 74 15 42
2017 AS-05 21 45 13 8 11 3 0 67 19 38
2017 AS-06 45 28 0 9 0 5 13 89 11 22
2017 AS-07 60 13 13 7 7 0 0 73 13 15
2014 AS 35 27 13 10 6 7 2 68 18 385
2014 AS-01 30 26 19 8 3 10 4 65 13 73
2014 AS-02 34 20 18 13 8 4 2 58 23 84
2014 AS-03 35 33 10 9 4 9 0 75 14 69
2014 AS-04 34 20 7 14 7 14 5 67 25 44
2014 AS-05 33 31 9 6 13 7 0 70 20 54
2014 AS-06 45 32 6 10 6 0 0 77 16 31
2014 AS-07 56 28 6 6 6 0 0 83 11 18
2011 AS 33 29 11 9 9 6 2 68 20 490
2011 AS-01 31 28 16 8 7 6 3 66 17 96
2011 AS-02 35 28 9 8 12 7 2 69 21 128
2011 AS-03 24 34 8 13 8 9 3 66 25 97
2011 AS-04 32 32 13 9 6 6 2 70 16 47
2011 AS-05 37 21 14 9 14 2 4 61 24 57
2011 AS-06 50 21 3 12 9 3 3 75 22 34
2011 AS-07 41 41 11 0 0 7 0 88 0 27
2008 AS 42 28 12 7 5 5 1 75 12 421
2008 AS-01 41 24 15 4 5 8 3 73 11 96
2008 AS-02 44 30 11 8 4 3 0 76 12 105
2008 AS-03 24 37 11 10 9 6 3 67 20 70
2008 AS-04 37 29 7 15 7 5 0 69 23 41
2008 AS-05 53 18 16 2 0 9 2 80 3 45
2008 AS-06 62 27 8 4 0 0 0 88 4 26
2008 AS-07 50 31 15 0 0 4 0 84 0 26

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 37 10 9 6 0 0 75 15 338
2017 AS-01 30 38 12 12 7 2 0 69 19 60
2017 AS-02 33 41 8 11 8 0 0 74 19 79
2017 AS-03 49 28 7 8 8 0 0 77 16 74
2017 AS-04 28 55 10 5 2 0 0 83 7 42
2017 AS-05 26 45 11 11 8 0 0 71 18 38
2017 AS-06 64 5 27 5 0 0 0 69 5 22
2017 AS-07 53 27 7 13 0 0 0 80 13 15
2014 AS 34 33 11 15 6 0 0 68 21 385
2014 AS-01 34 35 9 19 3 0 0 69 22 73
2014 AS-02 44 27 8 11 10 0 0 71 20 84
2014 AS-03 38 38 9 13 3 0 0 75 16 69
2014 AS-04 30 39 18 9 5 0 0 68 14 44
2014 AS-05 30 22 15 26 7 0 0 52 34 54
2014 AS-06 32 36 10 13 10 0 0 68 23 31
2014 AS-07 17 39 11 11 17 0 6 59 29 18
2011 AS 32 35 14 10 8 0 2 68 18 491
2011 AS-01 36 39 12 7 5 0 0 75 12 97
2011 AS-02 33 40 16 5 6 0 0 74 11 129
2011 AS-03 32 32 15 8 9 0 3 67 18 96
2011 AS-04 23 38 13 15 9 0 2 63 24 47
2011 AS-05 32 32 11 16 7 0 4 65 24 57
2011 AS-06 41 12 12 18 15 3 0 55 33 34
2011 AS-07 7 37 26 19 4 0 7 48 24 27
2008 AS 43 30 14 9 3 0 1 74 13 421
2008 AS-01 42 27 16 11 4 0 0 69 16 96
2008 AS-02 44 36 7 12 2 0 0 80 13 104
2008 AS-03 41 28 17 10 3 0 1 70 13 71
2008 AS-04 37 37 12 7 5 0 2 75 13 41
2008 AS-05 40 29 20 4 4 0 2 70 9 45
2008 AS-06 58 15 23 4 0 0 0 73 4 26
2008 AS-07 38 31 8 12 4 0 8 75 17 26

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 36 11 9 5 0 1 75 14 339
2017 AS-01 23 43 17 10 5 0 2 68 15 60
2017 AS-02 34 34 11 15 7 0 0 67 22 81
2017 AS-03 45 34 8 7 5 0 1 80 12 74
2017 AS-04 53 32 7 5 2 0 0 85 7 41
2017 AS-05 26 53 11 8 3 0 0 79 11 38
2017 AS-06 68 18 5 5 5 0 0 86 9 22
2017 AS-07 40 40 13 0 7 0 0 80 7 15
2014 AS 32 40 14 9 4 0 0 72 13 385
2014 AS-01 29 43 12 12 4 0 0 71 16 73
2014 AS-02 22 43 13 13 8 0 0 65 21 84
2014 AS-03 35 43 16 4 1 0 0 78 6 69
2014 AS-04 39 39 16 5 2 0 0 77 7 44
2014 AS-05 41 34 17 9 0 0 0 74 9 54
2014 AS-06 51 26 13 6 3 0 0 77 10 31
2014 AS-07 17 56 11 6 11 0 0 72 17 18
2011 AS 38 37 12 8 6 0 1 75 13 493
2011 AS-01 27 42 12 5 12 0 1 70 18 97
2011 AS-02 35 31 17 11 6 0 0 66 17 129
2011 AS-03 39 40 7 11 1 0 2 80 13 98
2011 AS-04 38 47 4 4 6 0 0 85 11 47
2011 AS-05 47 32 11 7 4 0 0 79 11 57
2011 AS-06 53 29 6 3 6 0 3 85 9 34
2011 AS-07 41 33 26 0 0 0 0 74 0 27
2008 AS 39 38 12 6 4 0 0 78 10 422
2008 AS-01 32 36 10 7 13 1 0 69 20 96
2008 AS-02 37 43 10 9 1 0 0 80 10 105
2008 AS-03 41 41 11 4 3 0 0 82 7 71
2008 AS-04 44 24 27 5 0 0 0 68 5 41
2008 AS-05 42 33 16 2 7 0 0 76 9 45
2008 AS-06 58 38 4 0 0 0 0 96 0 26
2008 AS-07 42 42 12 4 0 0 0 85 4 26

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 35 7 7 3 0 0 83 10 338
2017 AS-01 36 39 12 8 5 0 0 75 14 59
2017 AS-02 42 36 11 6 5 0 0 78 11 81
2017 AS-03 53 29 1 12 5 0 0 81 17 74
2017 AS-04 58 37 3 2 0 0 0 95 2 41
2017 AS-05 47 42 8 3 0 0 0 89 3 38
2017 AS-06 78 18 0 0 5 0 0 95 5 22
2017 AS-07 53 40 0 7 0 0 0 93 7 15
2014 AS 45 36 10 7 3 0 0 81 10 385
2014 AS-01 44 36 8 10 3 0 0 80 12 73
2014 AS-02 38 43 6 8 5 0 0 81 13 84
2014 AS-03 41 41 9 9 1 0 0 81 10 69
2014 AS-04 55 27 11 5 2 0 0 82 7 44
2014 AS-05 54 33 6 7 0 0 0 87 7 54
2014 AS-06 55 23 19 0 3 0 0 77 3 31
2014 AS-07 39 39 11 6 6 0 0 78 11 18
2011 AS 47 34 8 7 4 0 0 81 11 492
2011 AS-01 40 33 15 2 9 0 0 73 11 97
2011 AS-02 37 35 12 12 4 0 0 72 16 129
2011 AS-03 48 34 4 9 2 0 2 84 12 97
2011 AS-04 45 45 4 2 4 0 0 89 6 47
2011 AS-05 61 26 7 2 4 0 0 88 5 57
2011 AS-06 59 26 0 12 3 0 0 85 15 34
2011 AS-07 63 37 0 0 0 0 0 100 0 27
2008 AS 48 40 6 1 4 0 0 89 5 421
2008 AS-01 42 38 7 2 11 0 0 79 14 96
2008 AS-02 45 45 8 0 2 0 0 90 2 104
2008 AS-03 54 38 4 1 0 1 1 94 1 71
2008 AS-04 41 49 5 5 0 0 0 90 5 41
2008 AS-05 56 33 4 0 7 0 0 89 7 45
2008 AS-06 81 15 4 0 0 0 0 96 0 26
2008 AS-07 42 50 4 4 0 0 0 92 4 26

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 37 15 11 7 4 1 65 19 340
2017 AS-01 27 35 18 5 5 8 2 68 11 60
2017 AS-02 29 31 12 15 11 2 0 61 26 81
2017 AS-03 28 38 15 9 6 4 0 69 16 74
2017 AS-04 17 41 16 17 7 2 0 59 25 42
2017 AS-05 11 45 13 16 11 5 0 59 28 38
2017 AS-06 46 18 18 9 5 0 4 66 14 22
2017 AS-07 20 60 13 0 0 7 0 86 0 15
2014 AS 24 31 17 16 9 2 0 57 26 384
2014 AS-01 29 36 16 15 3 1 0 65 18 73
2014 AS-02 24 36 17 8 13 2 0 61 22 84
2014 AS-03 22 30 26 12 7 3 0 54 19 69
2014 AS-04 32 20 16 18 9 5 0 55 29 44
2014 AS-05 26 29 9 20 15 0 0 56 35 54
2014 AS-06 23 20 10 37 10 0 0 43 47 30
2014 AS-07 6 33 28 17 11 6 0 41 29 18
2011 AS 26 33 15 13 11 2 1 60 24 490
2011 AS-01 35 35 14 6 6 3 0 72 13 97
2011 AS-02 23 43 14 9 9 2 0 67 19 128
2011 AS-03 23 33 16 11 13 2 2 59 25 96
2011 AS-04 17 30 15 23 11 4 0 49 36 47
2011 AS-05 32 19 19 18 12 0 0 51 30 57
2011 AS-06 26 18 18 21 18 0 0 44 38 34
2011 AS-07 19 26 15 19 19 0 4 46 38 27
2008 AS 30 39 14 11 5 1 1 70 16 421
2008 AS-01 31 31 13 18 4 3 1 64 23 95
2008 AS-02 28 47 11 10 4 1 0 75 13 105
2008 AS-03 31 39 14 8 4 0 3 72 13 71
2008 AS-04 32 37 15 12 5 0 0 68 17 41
2008 AS-05 29 36 22 7 4 2 0 66 11 45
2008 AS-06 35 42 15 8 0 0 0 77 8 26
2008 AS-07 23 38 12 12 12 0 4 64 24 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 27 16 19 17 4 2 46 38 339
2017 AS-01 15 25 22 17 12 7 2 44 32 59
2017 AS-02 21 15 15 25 22 2 0 37 48 81
2017 AS-03 14 36 12 13 18 3 4 54 33 74
2017 AS-04 14 19 16 17 29 5 0 35 48 42
2017 AS-05 8 37 21 21 8 3 3 47 30 38
2017 AS-06 27 31 0 23 9 5 5 64 36 22
2017 AS-07 27 27 13 13 13 0 7 57 29 15
2014 AS 11 23 16 21 22 3 3 37 45 384
2014 AS-01 11 19 20 24 18 4 4 33 46 72
2014 AS-02 10 32 13 12 29 2 2 44 43 84
2014 AS-03 12 22 20 26 16 3 1 35 44 69
2014 AS-04 20 20 20 11 20 2 5 44 34 44
2014 AS-05 11 26 15 15 26 0 7 40 44 54
2014 AS-06 10 19 10 39 23 0 0 29 61 31
2014 AS-07 6 6 17 33 28 6 6 13 69 18
2011 AS 14 25 13 19 24 2 2 41 46 490
2011 AS-01 15 19 18 18 27 1 3 35 46 97
2011 AS-02 13 24 14 19 26 2 2 39 47 129
2011 AS-03 9 28 13 21 23 3 3 40 47 96
2011 AS-04 17 28 11 19 21 4 0 47 42 47
2011 AS-05 18 27 13 18 21 2 2 46 41 56
2011 AS-06 24 26 12 18 21 0 0 50 38 34
2011 AS-07 4 33 4 33 22 0 4 38 58 27
2008 AS 17 33 13 17 16 2 2 52 35 420
2008 AS-01 14 28 10 21 22 3 2 44 45 96
2008 AS-02 21 31 13 18 14 1 1 53 33 104
2008 AS-03 17 28 14 20 15 3 3 48 37 71
2008 AS-04 12 41 10 17 15 2 2 56 33 41
2008 AS-05 18 40 20 7 11 4 0 60 19 45
2008 AS-06 20 40 8 20 12 0 0 60 32 25
2008 AS-07 19 42 12 8 12 0 8 67 21 26

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 39 13 10 4 0 0 73 14 339
2017 AS-01 22 40 20 15 3 0 0 62 18 60
2017 AS-02 32 40 14 8 6 0 0 72 14 81
2017 AS-03 36 37 15 11 1 0 0 73 12 73
2017 AS-04 41 38 12 7 2 0 0 78 10 42
2017 AS-05 26 45 5 16 8 0 0 71 23 38
2017 AS-06 63 28 0 9 0 0 0 91 9 22
2017 AS-07 47 33 0 0 13 0 7 86 14 15
2014 AS 29 40 13 9 8 0 0 69 18 385
2014 AS-01 25 45 17 8 5 0 0 70 14 73
2014 AS-02 33 35 13 6 13 0 0 68 19 84
2014 AS-03 30 42 14 9 4 0 0 72 13 69
2014 AS-04 27 34 16 11 11 0 0 61 23 44
2014 AS-05 37 35 7 13 7 0 0 72 20 54
2014 AS-06 16 55 3 16 10 0 0 71 26 31
2014 AS-07 22 28 22 11 11 0 6 53 24 18
2011 AS 36 37 10 10 6 0 1 74 16 491
2011 AS-01 33 36 15 8 5 0 2 71 14 96
2011 AS-02 38 34 13 11 5 0 0 71 16 128
2011 AS-03 31 41 11 11 4 0 2 73 16 98
2011 AS-04 38 36 6 11 9 0 0 74 19 47
2011 AS-05 40 39 4 12 5 0 0 79 18 57
2011 AS-06 41 38 6 3 12 0 0 79 15 34
2011 AS-07 30 52 7 4 7 0 0 81 11 27

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 36 12 6 4 0 0 79 9 338
2017 AS-01 42 37 12 5 3 0 0 80 8 59
2017 AS-02 46 32 10 7 5 0 0 78 12 81
2017 AS-03 38 47 11 3 1 0 0 85 4 73
2017 AS-04 43 26 22 5 5 0 0 69 10 42
2017 AS-05 37 39 11 8 5 0 0 76 13 38
2017 AS-06 68 14 0 14 0 0 5 86 14 22
2017 AS-07 47 27 13 0 13 0 0 73 13 15
2014 AS 38 36 11 9 6 0 0 75 15 385
2014 AS-01 33 45 8 10 4 0 0 78 14 73
2014 AS-02 40 36 8 6 10 0 0 76 16 84
2014 AS-03 48 32 10 4 6 0 0 80 10 69
2014 AS-04 39 27 14 14 7 0 0 66 20 44
2014 AS-05 37 32 20 7 4 0 0 69 11 54
2014 AS-06 26 42 13 13 6 0 0 68 19 31
2014 AS-07 28 44 6 17 6 0 0 72 22 18

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 38 13 7 3 0 0 77 10 339
2017 AS-01 37 42 13 7 0 0 2 80 7 60
2017 AS-02 40 34 15 5 6 0 0 74 11 81
2017 AS-03 45 32 16 7 0 0 0 77 7 73
2017 AS-04 29 43 12 14 2 0 0 72 16 42
2017 AS-05 26 50 13 8 3 0 0 76 11 38
2017 AS-06 68 18 0 14 0 0 0 86 14 22
2017 AS-07 47 40 0 0 13 0 0 87 13 15
2014 AS 33 36 12 10 8 0 1 71 17 385
2014 AS-01 34 44 10 5 4 0 3 80 10 73
2014 AS-02 32 35 13 7 11 1 1 68 18 84
2014 AS-03 38 38 9 7 9 0 0 75 16 69
2014 AS-04 25 39 14 14 9 0 0 64 23 44
2014 AS-05 39 31 17 11 2 0 0 70 13 54
2014 AS-06 32 32 10 13 13 0 0 64 26 31
2014 AS-07 22 28 6 28 11 0 6 53 41 18
2011 AS 39 37 10 8 4 1 1 78 12 492
2011 AS-01 44 38 7 4 4 1 1 84 8 97
2011 AS-02 36 38 12 10 2 1 2 75 13 129
2011 AS-03 34 44 8 7 4 0 3 80 12 98
2011 AS-04 45 30 13 9 4 0 0 74 13 47
2011 AS-05 44 30 12 9 5 0 0 74 14 57
2011 AS-06 41 29 12 9 6 3 0 73 15 34
2011 AS-07 42 35 8 12 4 0 0 77 15 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 34 20 10 6 7 1 61 17 339
2017 AS-01 18 28 29 10 3 10 2 53 15 60
2017 AS-02 25 23 22 15 7 6 1 52 24 81
2017 AS-03 25 38 18 8 5 5 0 67 15 73
2017 AS-04 22 31 28 10 2 7 0 57 13 42
2017 AS-05 16 50 11 11 11 3 0 67 22 38
2017 AS-06 36 36 14 5 0 9 0 80 5 22
2017 AS-07 27 47 7 0 7 13 0 85 8 15

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 32 7 6 4 1 1 83 10 337
2017 AS-01 49 30 12 5 0 2 2 83 5 59
2017 AS-02 55 28 4 4 9 0 1 83 13 80
2017 AS-03 50 34 11 1 3 0 1 85 4 74
2017 AS-04 41 34 5 15 0 2 2 79 15 41
2017 AS-05 34 42 3 8 11 3 0 78 19 38
2017 AS-06 72 14 5 5 5 0 0 86 9 22
2017 AS-07 47 33 7 7 7 0 0 80 13 15
2014 AS 45 34 10 5 5 0 1 80 10 385
2014 AS-01 40 38 11 5 5 0 0 78 11 73
2014 AS-02 49 32 5 6 7 1 0 82 13 84
2014 AS-03 52 33 9 4 0 0 1 87 4 69
2014 AS-04 43 43 9 2 0 0 2 88 2 44
2014 AS-05 46 29 9 6 9 0 0 76 15 54
2014 AS-06 42 26 19 6 6 0 0 68 13 31
2014 AS-07 39 33 6 6 11 0 6 76 18 18
2011 AS 44 35 8 7 4 0 1 80 12 492
2011 AS-01 55 29 7 4 4 0 1 84 8 97
2011 AS-02 40 36 11 7 3 1 2 79 10 129
2011 AS-03 38 44 5 8 2 0 2 84 11 97
2011 AS-04 40 34 6 9 9 0 2 76 17 47
2011 AS-05 51 26 5 11 7 0 0 77 18 57
2011 AS-06 35 41 15 6 3 0 0 76 9 34
2011 AS-07 37 33 15 11 0 0 4 73 12 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 21 11 12 9 2 10 64 24 339
2017 AS-01 25 18 13 13 10 5 15 54 29 60
2017 AS-02 42 14 12 13 9 0 10 62 24 81
2017 AS-03 36 30 12 5 7 1 8 73 13 74
2017 AS-04 31 27 10 10 10 2 10 66 22 41
2017 AS-05 24 21 8 21 16 3 8 50 41 38
2017 AS-06 64 9 5 18 0 0 4 76 19 22
2017 AS-07 53 7 0 13 13 0 13 69 31 15
2014 AS 30 22 11 13 13 2 8 58 29 385
2014 AS-01 16 29 8 15 11 5 15 57 33 73
2014 AS-02 31 17 12 12 15 1 12 55 31 84
2014 AS-03 38 22 14 9 9 1 7 65 19 69
2014 AS-04 39 18 9 16 11 0 7 61 29 44
2014 AS-05 37 22 15 7 15 4 0 61 23 54
2014 AS-06 26 19 9 23 19 0 3 47 43 31
2014 AS-07 22 28 6 22 17 0 6 53 41 18
2011 AS 27 23 14 11 13 1 11 56 28 493
2011 AS-01 28 21 18 10 7 4 12 58 21 97
2011 AS-02 24 22 15 11 15 0 14 53 30 129
2011 AS-03 27 24 14 10 11 1 12 59 25 98
2011 AS-04 28 28 13 9 17 0 6 59 27 47
2011 AS-05 33 14 16 12 19 0 5 50 33 57
2011 AS-06 32 32 3 12 12 3 6 71 26 34
2011 AS-07 11 22 11 22 15 0 19 41 45 27
2008 AS 39 23 10 8 10 2 8 69 20 422
2008 AS-01 40 21 10 5 8 3 13 72 16 96
2008 AS-02 43 25 10 10 5 2 6 73 16 105
2008 AS-03 44 17 10 4 14 3 8 68 21 71
2008 AS-04 44 22 5 7 15 0 7 71 24 41
2008 AS-05 42 24 4 13 11 2 2 70 26 45
2008 AS-06 23 35 15 4 12 4 8 65 17 26
2008 AS-07 15 23 19 15 15 0 12 43 35 26

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 38 16 8 4 0 0 72 12 340
2017 AS-01 42 40 17 2 0 0 0 82 2 60
2017 AS-02 46 35 9 6 4 1 0 81 10 81
2017 AS-03 31 35 19 9 5 0 0 66 15 74
2017 AS-04 28 43 14 7 7 0 0 71 14 42
2017 AS-05 16 58 11 16 0 0 0 74 16 38
2017 AS-06 32 13 32 14 9 0 0 45 23 22
2017 AS-07 27 33 27 13 0 0 0 60 13 15
2014 AS 34 35 17 8 6 0 1 69 14 385
2014 AS-01 46 32 14 4 4 0 0 78 8 73
2014 AS-02 36 39 13 7 5 0 0 75 12 84
2014 AS-03 39 30 20 4 6 0 0 70 10 69
2014 AS-04 23 41 23 7 5 0 2 65 12 44
2014 AS-05 28 29 24 11 7 0 0 57 19 54
2014 AS-06 26 39 3 13 16 0 3 67 30 31
2014 AS-07 17 28 22 22 11 0 0 44 33 18
2011 AS 30 31 22 10 7 0 1 61 16 492
2011 AS-01 36 36 21 5 2 0 0 72 7 97
2011 AS-02 39 23 21 10 7 0 0 62 17 129
2011 AS-03 26 37 20 8 5 0 4 66 14 97
2011 AS-04 21 26 32 13 9 0 0 47 21 47
2011 AS-05 26 33 19 16 5 0 0 60 21 57
2011 AS-06 26 32 26 3 12 0 0 59 15 34
2011 AS-07 7 37 22 19 15 0 0 44 33 27
2008 AS 32 33 19 9 6 0 0 65 16 422
2008 AS-01 40 30 17 10 3 0 0 70 14 96
2008 AS-02 38 33 17 7 5 0 0 71 11 105
2008 AS-03 39 30 14 7 8 0 1 70 16 71
2008 AS-04 27 29 27 7 10 0 0 56 17 41
2008 AS-05 16 49 13 18 4 0 0 64 22 45
2008 AS-06 23 38 27 8 4 0 0 62 12 26
2008 AS-07 12 19 38 19 12 0 0 31 31 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 23 8 6 5 3 4 80 11 339
2017 AS-01 53 20 17 2 2 2 5 79 4 60
2017 AS-02 51 24 8 5 7 4 2 79 13 81
2017 AS-03 57 26 7 7 0 0 4 86 7 74
2017 AS-04 43 23 7 5 12 7 2 74 19 42
2017 AS-05 47 24 3 13 11 3 0 73 24 38
2017 AS-06 71 10 5 5 0 0 10 89 5 21
2017 AS-07 60 20 7 7 0 0 7 86 7 15
2014 AS 51 21 10 4 6 3 5 78 11 385
2014 AS-01 49 18 15 5 3 3 7 74 9 73
2014 AS-02 42 23 12 5 10 2 7 71 16 84
2014 AS-03 57 26 4 3 6 3 1 86 9 69
2014 AS-04 59 23 5 0 7 2 5 88 7 44
2014 AS-05 46 19 13 7 6 4 6 72 14 54
2014 AS-06 55 13 10 6 3 6 6 78 11 31
2014 AS-07 67 22 0 6 6 0 0 89 11 18
2011 AS 45 28 7 8 6 2 3 77 15 493
2011 AS-01 48 29 8 6 5 1 2 80 12 97
2011 AS-02 37 35 8 8 8 2 2 76 16 129
2011 AS-03 46 24 3 7 10 3 6 78 19 98
2011 AS-04 57 19 6 11 2 2 2 80 13 47
2011 AS-05 44 28 12 9 4 4 0 75 13 57
2011 AS-06 47 24 12 9 6 0 3 73 15 34
2011 AS-07 48 22 4 15 0 7 4 79 17 27

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AS 32 32 35 340
2017 AS-01 32 30 38 60
2017 AS-02 36 30 35 81
2017 AS-03 31 34 35 74
2017 AS-04 36 38 26 42
2017 AS-05 39 19 42 38
2017 AS-06 9 55 36 22
2017 AS-07 33 33 33 15
2014 AS 37 27 36 385
2014 AS-01 27 35 38 73
2014 AS-02 38 27 34 84
2014 AS-03 30 22 48 69
2014 AS-04 27 41 32 44
2014 AS-05 50 19 31 54
2014 AS-06 45 23 32 31
2014 AS-07 61 17 22 18
2011 AS 36 28 36 492
2011 AS-01 30 33 37 97
2011 AS-02 36 30 34 129
2011 AS-03 38 21 41 98
2011 AS-04 30 40 30 47
2011 AS-05 40 23 37 57
2011 AS-06 45 27 27 33
2011 AS-07 41 19 41 27

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 AS 18 24 44 3 3 9 110
2017 AS-01 11 32 37 0 16 5 19
2017 AS-02 21 17 55 3 0 3 29
2017 AS-03 22 30 39 4 0 4 23
2017 AS-04 20 20 47 0 0 13 15
2017 AS-05 13 26 40 7 0 13 15
2014 AS 14 22 48 8 9999 8 141
2014 AS-01 15 20 40 10 9999 15 20
2014 AS-02 16 12 41 19 9999 12 32
2014 AS-03 19 19 57 0 9999 5 21
2014 AS-04 8 33 50 8 9999 0 12
2014 AS-05 11 30 48 7 9999 4 27
2014 AS-06 22 14 65 0 9999 0 14
2014 AS-07 9 9 55 9 9999 18 11
2011 AS 19 29 37 3 9999 13 175
2011 AS-01 14 31 38 7 9999 10 29
2011 AS-02 13 26 41 2 9999 17 46
2011 AS-03 24 27 30 0 9999 19 37
2011 AS-04 29 36 21 0 9999 14 14
2011 AS-05 22 30 39 4 9999 4 23
2011 AS-06 33 13 40 7 9999 7 15
2011 AS-07 9 45 45 0 9999 0 11
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 38 10 7 4 1 1 80 10 339
2017 AS-01 33 37 15 10 3 2 0 71 14 60
2017 AS-02 41 36 9 10 2 0 2 78 13 81
2017 AS-03 49 30 9 10 3 0 0 78 12 74
2017 AS-04 33 53 5 2 5 2 0 88 7 42
2017 AS-05 27 54 14 3 3 0 0 81 5 37
2017 AS-06 72 23 5 0 0 0 0 95 0 22
2017 AS-07 60 27 0 0 13 0 0 87 13 15
2014 AS 38 41 13 5 3 0 0 79 8 384
2014 AS-01 29 48 16 4 3 0 0 77 7 73
2014 AS-02 45 26 18 7 4 0 0 71 11 83
2014 AS-03 38 48 7 1 4 0 1 87 6 69
2014 AS-04 34 43 18 5 0 0 0 77 5 44
2014 AS-05 44 37 7 6 6 0 0 81 11 54
2014 AS-06 39 42 6 13 0 0 0 81 13 31
2014 AS-07 44 44 6 6 0 0 0 89 6 18
2011 AS 36 41 12 5 3 1 1 79 8 491
2011 AS-01 35 38 18 4 4 1 0 74 8 96
2011 AS-02 38 40 13 4 3 2 2 80 7 128
2011 AS-03 30 46 13 7 2 0 2 77 9 98
2011 AS-04 40 43 9 4 2 2 0 85 7 47
2011 AS-05 33 51 4 7 5 0 0 84 12 57
2011 AS-06 41 29 21 6 3 0 0 71 9 34
2011 AS-07 48 44 7 0 0 0 0 93 0 27
2008 AS 47 35 12 4 2 1 0 82 6 420
2008 AS-01 47 36 11 4 0 2 0 85 4 94
2008 AS-02 48 31 15 4 1 0 1 80 5 105
2008 AS-03 42 32 14 6 3 1 1 77 9 71
2008 AS-04 41 46 7 2 2 0 0 88 5 41
2008 AS-05 49 27 18 4 2 0 0 76 7 45
2008 AS-06 42 46 8 0 4 0 0 88 4 26
2008 AS-07 54 42 4 0 0 0 0 96 0 26

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 42 22 7 2 3 0 68 9 340
2017 AS-01 18 45 25 8 2 2 0 64 10 60
2017 AS-02 32 27 25 7 1 7 0 64 9 81
2017 AS-03 31 40 19 6 1 3 0 73 7 74
2017 AS-04 19 46 31 2 2 0 0 65 5 42
2017 AS-05 16 55 16 5 5 3 0 73 10 38
2017 AS-06 23 45 23 9 0 0 0 68 9 22
2017 AS-07 13 60 13 13 0 0 0 73 13 15
2014 AS 30 43 15 7 4 1 1 74 11 385
2014 AS-01 37 42 13 7 0 0 1 80 7 73
2014 AS-02 24 48 14 8 4 2 0 73 12 84
2014 AS-03 28 54 10 4 3 1 0 82 7 69
2014 AS-04 36 25 18 5 11 2 2 64 17 44
2014 AS-05 28 43 20 5 4 0 0 71 9 54
2014 AS-06 36 32 10 23 0 0 0 68 23 31
2014 AS-07 22 44 22 0 11 0 0 67 11 18
2011 AS 28 39 14 9 6 2 1 70 16 492
2011 AS-01 34 34 13 7 6 4 1 72 14 97
2011 AS-02 29 39 19 5 5 2 1 70 10 129
2011 AS-03 22 43 11 9 8 4 2 70 18 98
2011 AS-04 26 47 6 11 6 4 0 76 18 47
2011 AS-05 34 34 9 18 5 0 0 68 23 56
2011 AS-06 24 38 26 9 3 0 0 62 12 34
2011 AS-07 19 56 7 11 7 0 0 74 19 27

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 28 31 17 11 0 5 29 38 338
2017 AS-01 7 27 36 14 10 0 7 25 36 59
2017 AS-02 9 30 24 20 14 0 4 36 40 81
2017 AS-03 7 30 28 12 15 1 7 29 40 74
2017 AS-04 7 24 36 19 7 0 7 28 34 42
2017 AS-05 8 31 34 18 8 0 0 26 39 38
2017 AS-06 14 18 37 22 5 0 5 28 33 22
2017 AS-07 14 29 50 7 0 0 0 7 43 14
2014 AS 7 26 39 19 6 0 2 25 34 383
2014 AS-01 11 22 38 22 5 0 1 28 34 73
2014 AS-02 5 29 39 19 7 0 1 26 34 84
2014 AS-03 4 24 37 28 6 0 1 34 28 68
2014 AS-04 9 25 52 0 9 0 5 10 36 44
2014 AS-05 7 28 37 24 4 0 0 28 35 54
2014 AS-06 10 19 39 19 6 0 6 28 31 31
2014 AS-07 6 56 28 11 0 0 0 11 61 18
2011 AS 10 28 34 17 7 0 3 26 39 487
2011 AS-01 7 25 36 15 13 1 3 28 34 96
2011 AS-02 13 20 35 20 9 0 2 30 34 127
2011 AS-03 11 32 31 12 6 0 7 20 47 97
2011 AS-04 11 30 33 17 7 0 2 24 42 46
2011 AS-05 4 36 38 16 5 0 2 22 40 56
2011 AS-06 15 21 32 32 0 0 0 32 35 34
2011 AS-07 7 41 37 7 0 0 7 8 52 27
2008 AS 8 29 34 18 8 0 2 27 38 421
2008 AS-01 8 26 33 20 10 0 2 31 35 96
2008 AS-02 7 19 38 21 11 0 4 34 27 105
2008 AS-03 11 28 28 18 10 1 3 29 41 71
2008 AS-04 10 39 29 17 2 0 2 20 50 41
2008 AS-05 7 29 42 18 2 2 0 20 36 45
2008 AS-06 0 46 31 15 8 0 0 23 46 26
2008 AS-07 8 52 32 0 8 0 0 8 60 25

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 6 16 27 26 14 3 7 45 24 336
2017 AS-01 7 12 29 29 15 3 5 48 21 59
2017 AS-02 8 16 20 29 16 1 10 50 27 80
2017 AS-03 3 19 24 26 15 5 8 47 25 74
2017 AS-04 5 14 36 21 17 0 7 41 21 42
2017 AS-05 8 13 24 39 8 3 5 51 23 38
2017 AS-06 0 22 28 18 18 5 9 42 26 22
2017 AS-07 14 14 50 7 7 0 7 15 31 14
2014 AS 8 17 28 25 13 3 6 41 28 381
2014 AS-01 8 17 34 14 14 4 10 32 29 73
2014 AS-02 10 19 25 22 16 4 5 41 32 83
2014 AS-03 7 10 28 35 12 1 6 51 19 68
2014 AS-04 9 14 35 23 14 0 5 39 24 43
2014 AS-05 9 19 24 28 11 7 2 43 31 54
2014 AS-06 3 30 27 23 10 0 7 36 36 30
2014 AS-07 11 17 11 44 11 0 6 59 29 18
2011 AS 12 21 26 21 12 2 6 36 35 488
2011 AS-01 8 10 38 22 15 3 4 39 20 96
2011 AS-02 11 20 23 25 15 3 3 42 33 129
2011 AS-03 13 22 28 19 10 0 8 32 38 96
2011 AS-04 17 26 15 15 9 7 11 29 53 46
2011 AS-05 11 23 25 27 9 2 4 38 36 56
2011 AS-06 15 26 18 21 15 0 6 38 44 34
2011 AS-07 11 37 22 11 7 0 11 21 54 27
2008 AS 6 16 29 28 15 3 3 46 23 418
2008 AS-01 9 14 27 23 22 4 1 47 24 96
2008 AS-02 4 13 24 32 17 3 7 55 18 103
2008 AS-03 7 17 31 24 11 3 7 39 27 71
2008 AS-04 5 25 28 28 13 3 0 41 31 40
2008 AS-05 2 11 36 38 11 2 0 50 14 45
2008 AS-06 8 12 31 35 15 0 0 50 19 26
2008 AS-07 0 28 48 20 4 0 0 24 28 25

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 25 28 13 8 1 4 23 47 336
2017 AS-01 19 31 22 10 8 5 5 21 55 59
2017 AS-02 27 23 24 11 10 1 5 22 52 80
2017 AS-03 16 19 37 15 5 0 8 22 38 74
2017 AS-04 19 33 12 22 10 2 2 33 55 42
2017 AS-05 18 19 34 18 11 0 0 29 37 38
2017 AS-06 8 28 45 9 9 0 0 18 36 22
2017 AS-07 14 14 50 7 7 0 7 15 31 14
2014 AS 23 30 28 13 4 0 2 17 55 382
2014 AS-01 25 36 25 11 3 0 1 14 61 73
2014 AS-02 28 29 28 7 5 0 4 12 59 83
2014 AS-03 12 29 31 18 7 0 3 26 42 68
2014 AS-04 27 39 25 5 2 0 2 7 67 44
2014 AS-05 28 26 31 15 0 0 0 15 54 54
2014 AS-06 27 26 20 20 3 0 3 24 55 30
2014 AS-07 17 22 22 28 6 0 6 35 41 18
2011 AS 20 28 32 9 7 0 3 16 50 487
2011 AS-01 20 32 31 5 10 1 1 16 53 97
2011 AS-02 16 28 36 11 6 1 2 18 46 128
2011 AS-03 22 25 29 9 9 0 6 20 49 97
2011 AS-04 24 24 35 9 4 0 4 14 50 46
2011 AS-05 16 29 33 9 9 0 4 19 47 55
2011 AS-06 29 32 26 9 3 0 0 12 62 34
2011 AS-07 23 27 31 8 0 0 12 9 57 26
2008 AS 16 25 32 15 8 1 3 23 43 419
2008 AS-01 19 24 32 13 9 2 1 23 44 96
2008 AS-02 13 23 28 15 13 1 7 31 39 104
2008 AS-03 13 27 30 17 6 1 6 25 43 70
2008 AS-04 27 17 37 12 5 0 2 18 45 41
2008 AS-05 13 24 40 18 4 0 0 22 38 45
2008 AS-06 15 35 38 12 0 0 0 12 50 26
2008 AS-07 16 32 36 16 0 0 0 16 48 25

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 12 18 33 21 10 1 5 33 32 335
2017 AS-01 8 15 34 20 12 2 8 36 26 59
2017 AS-02 11 15 27 21 16 3 8 42 29 80
2017 AS-03 10 19 36 25 7 0 4 33 30 73
2017 AS-04 14 19 38 17 10 0 2 27 34 42
2017 AS-05 16 13 37 24 11 0 0 34 29 38
2017 AS-06 18 18 32 22 5 0 5 28 38 22
2017 AS-07 13 40 33 13 0 0 0 13 53 15
2014 AS 10 21 42 18 7 0 2 26 32 380
2014 AS-01 14 18 33 15 14 1 4 31 34 72
2014 AS-02 11 22 35 21 6 0 6 28 35 83
2014 AS-03 4 13 40 34 6 0 1 41 18 67
2014 AS-04 11 20 52 11 5 0 0 16 32 44
2014 AS-05 11 19 56 13 2 0 0 15 30 54
2014 AS-06 13 20 43 17 7 0 0 23 33 30
2014 AS-07 6 50 33 6 6 0 0 11 56 18
2011 AS 13 22 35 19 8 0 3 27 37 490
2011 AS-01 11 23 30 22 14 0 0 36 34 97
2011 AS-02 12 17 36 25 6 1 3 33 30 128
2011 AS-03 12 20 38 14 8 0 7 24 35 98
2011 AS-04 13 20 37 17 9 2 2 27 34 46
2011 AS-05 16 29 34 13 7 0 2 20 45 56
2011 AS-06 15 21 47 18 0 0 0 18 35 34
2011 AS-07 11 52 22 7 0 0 7 8 68 27
2008 AS 7 22 35 26 8 0 3 34 30 420
2008 AS-01 7 19 26 31 13 0 4 46 27 96
2008 AS-02 4 16 37 27 13 0 3 42 21 104
2008 AS-03 6 19 37 30 4 0 4 36 25 70
2008 AS-04 15 17 46 20 0 0 2 20 33 41
2008 AS-05 9 31 36 20 2 2 0 23 41 45
2008 AS-06 0 31 42 27 0 0 0 27 31 26
2008 AS-07 12 54 27 8 0 0 0 8 65 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 19 30 19 10 1 5 31 37 336
2017 AS-01 8 17 30 20 14 5 5 38 28 59
2017 AS-02 18 13 32 16 15 1 6 33 32 80
2017 AS-03 19 15 29 25 9 0 3 35 35 73
2017 AS-04 16 22 34 17 5 0 7 23 41 42
2017 AS-05 16 26 29 24 5 0 0 29 42 38
2017 AS-06 18 28 32 9 9 0 5 19 47 22
2017 AS-07 20 27 27 13 0 0 13 15 54 15
2014 AS 21 26 30 12 8 0 4 20 48 383
2014 AS-01 11 22 35 14 12 0 6 28 35 72
2014 AS-02 19 20 37 11 8 0 5 20 41 84
2014 AS-03 19 23 28 17 12 0 1 29 43 69
2014 AS-04 16 34 32 7 5 0 7 12 54 44
2014 AS-05 26 36 23 11 4 0 0 15 62 53
2014 AS-06 42 19 19 13 3 0 3 17 63 31
2014 AS-07 33 44 17 6 0 0 0 6 78 18
2011 AS 21 24 27 13 9 1 5 23 48 490
2011 AS-01 13 27 22 19 14 2 4 34 42 96
2011 AS-02 19 22 27 14 10 2 6 26 44 129
2011 AS-03 20 26 32 10 7 0 5 18 48 98
2011 AS-04 22 24 33 4 9 2 7 14 50 46
2011 AS-05 27 30 23 13 5 0 2 18 58 56
2011 AS-06 26 21 26 18 9 0 0 26 47 34
2011 AS-07 41 15 26 7 0 0 11 8 63 27
2008 AS 11 25 28 22 9 2 4 33 37 420
2008 AS-01 8 19 32 23 14 2 2 38 29 95
2008 AS-02 5 23 30 23 14 0 5 39 29 104
2008 AS-03 15 21 25 18 10 3 7 31 41 71
2008 AS-04 22 32 20 22 2 0 2 25 55 41
2008 AS-05 4 31 27 24 4 7 2 32 39 45
2008 AS-06 8 31 27 31 0 0 4 32 40 26
2008 AS-07 23 31 27 15 4 0 0 19 54 26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 19 27 19 13 3 6 36 35 337
2017 AS-01 12 22 29 12 14 5 7 29 38 59
2017 AS-02 11 20 25 18 10 5 11 32 37 80
2017 AS-03 19 14 24 26 15 0 3 41 33 74
2017 AS-04 7 17 21 17 24 2 12 47 28 42
2017 AS-05 13 26 29 23 8 0 0 31 40 38
2017 AS-06 8 18 37 18 14 0 4 34 28 22
2017 AS-07 13 13 27 33 13 0 0 47 27 15
2014 AS 7 19 28 23 13 1 8 40 28 383
2014 AS-01 3 21 23 21 18 0 15 45 27 73
2014 AS-02 5 13 36 22 13 1 11 39 20 84
2014 AS-03 4 25 25 26 13 1 4 42 31 68
2014 AS-04 7 20 20 25 14 2 11 45 32 44
2014 AS-05 17 19 30 19 15 2 0 34 36 54
2014 AS-06 7 23 20 37 3 0 10 45 33 30
2014 AS-07 11 6 56 17 6 0 6 24 18 18
2011 AS 12 19 26 23 11 2 7 38 34 488
2011 AS-01 8 17 22 27 18 3 5 49 27 96
2011 AS-02 9 20 26 22 11 3 9 38 33 129
2011 AS-03 15 16 31 20 8 1 9 31 34 96
2011 AS-04 17 26 26 11 11 0 9 24 48 46
2011 AS-05 16 23 25 23 9 0 4 33 41 56
2011 AS-06 12 18 26 29 15 0 0 44 29 34
2011 AS-07 7 19 19 37 7 0 11 50 29 27
2008 AS 11 19 26 22 14 3 6 39 33 418
2008 AS-01 13 13 27 20 16 6 5 40 29 95
2008 AS-02 7 16 26 23 15 4 9 44 26 104
2008 AS-03 15 21 25 14 15 0 8 32 40 71
2008 AS-04 21 21 28 18 10 0 3 29 42 39
2008 AS-05 7 31 24 24 7 4 2 33 40 45
2008 AS-06 8 27 31 19 12 0 4 32 36 26
2008 AS-07 15 19 23 27 15 0 0 42 35 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 23 33 13 9 1 4 24 41 336
2017 AS-01 10 24 39 7 10 5 5 19 38 59
2017 AS-02 24 14 29 16 9 3 5 27 41 79
2017 AS-03 16 23 38 14 7 0 3 21 40 74
2017 AS-04 12 24 31 14 12 0 7 28 39 42
2017 AS-05 13 29 29 19 8 0 3 27 43 38
2017 AS-06 9 27 41 5 14 0 5 19 38 22
2017 AS-07 7 47 13 27 7 0 0 33 53 15
2014 AS 18 28 33 13 4 1 3 18 48 383
2014 AS-01 22 25 27 10 7 3 7 18 52 73
2014 AS-02 19 31 33 7 5 1 4 12 53 84
2014 AS-03 9 26 40 16 7 0 1 24 36 68
2014 AS-04 14 36 30 16 0 0 5 17 52 44
2014 AS-05 30 24 28 18 0 0 0 18 54 54
2014 AS-06 16 37 33 10 3 0 0 13 53 30
2014 AS-07 17 11 50 22 0 0 0 22 28 18

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 28 10 8 7 2 0 74 16 338
2017 AS-01 40 32 15 7 3 3 0 74 10 60
2017 AS-02 49 21 8 7 13 2 0 72 20 80
2017 AS-03 46 24 13 10 5 1 0 71 15 74
2017 AS-04 41 41 5 11 2 0 0 81 14 42
2017 AS-05 32 34 5 16 13 0 0 66 29 38
2017 AS-06 59 18 5 5 0 9 5 89 5 22
2017 AS-07 53 33 0 0 13 0 0 87 13 15
2014 AS 43 30 10 8 8 1 0 74 16 385
2014 AS-01 53 28 8 7 4 0 0 81 11 73
2014 AS-02 34 32 11 11 11 1 0 67 22 84
2014 AS-03 46 32 7 3 10 1 0 79 13 69
2014 AS-04 43 30 11 7 7 2 0 74 14 44
2014 AS-05 46 20 19 6 9 0 0 67 15 54
2014 AS-06 42 35 6 6 10 0 0 77 16 31
2014 AS-07 33 44 11 11 0 0 0 78 11 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 34 8 7 4 1 0 81 11 339
2017 AS-01 47 37 8 5 3 0 0 83 8 60
2017 AS-02 56 26 7 5 5 1 0 82 10 81
2017 AS-03 53 28 5 9 4 0 0 81 14 74
2017 AS-04 33 46 5 11 5 0 0 79 16 42
2017 AS-05 34 37 11 13 5 0 0 71 18 38
2017 AS-06 63 23 9 0 0 5 0 90 0 22
2017 AS-07 33 60 7 0 0 0 0 93 0 15
2014 AS 42 39 8 8 3 0 0 81 11 385
2014 AS-01 56 32 6 7 0 0 0 88 7 73
2014 AS-02 37 44 7 6 6 0 0 81 12 84
2014 AS-03 41 42 7 9 1 0 0 83 10 69
2014 AS-04 36 39 9 14 2 0 0 75 16 44
2014 AS-05 43 30 13 11 4 0 0 72 15 54
2014 AS-06 42 45 0 6 6 0 0 87 13 31
2014 AS-07 39 39 11 6 6 0 0 78 11 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 35 14 2 2 7 0 82 3 338
2017 AS-01 37 40 19 2 0 3 0 79 2 60
2017 AS-02 42 33 12 1 4 8 1 82 5 79
2017 AS-03 46 32 9 3 1 8 0 85 5 74
2017 AS-04 31 46 14 0 2 7 0 83 3 42
2017 AS-05 26 34 21 3 3 13 0 70 6 38
2017 AS-06 64 27 9 0 0 0 0 91 0 22
2017 AS-07 60 27 13 0 0 0 0 87 0 15
2014 AS 50 33 10 1 2 3 1 87 3 385
2014 AS-01 55 34 8 0 0 1 1 92 0 73
2014 AS-02 45 36 12 0 2 4 1 85 2 84
2014 AS-03 48 38 9 1 0 4 0 89 2 69
2014 AS-04 57 20 11 5 2 5 0 81 7 44
2014 AS-05 46 35 6 2 6 6 0 86 8 54
2014 AS-06 58 23 16 3 0 0 0 81 3 31
2014 AS-07 39 44 17 0 0 0 0 83 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 34 14 4 2 5 0 79 6 340
2017 AS-01 40 37 20 2 0 2 0 78 2 60
2017 AS-02 46 28 18 4 2 2 0 76 6 81
2017 AS-03 49 32 7 8 0 4 0 84 9 74
2017 AS-04 24 45 10 5 0 17 0 83 6 42
2017 AS-05 26 37 16 3 11 8 0 68 14 38
2017 AS-06 59 23 14 5 0 0 0 82 5 22
2017 AS-07 60 27 13 0 0 0 0 87 0 15
2014 AS 45 36 11 4 2 2 0 83 6 385
2014 AS-01 56 30 11 3 0 0 0 86 3 73
2014 AS-02 39 40 12 2 2 2 1 83 5 84
2014 AS-03 45 39 13 1 0 1 0 85 1 69
2014 AS-04 48 18 14 9 5 7 0 71 15 44
2014 AS-05 44 39 4 4 6 4 0 87 10 54
2014 AS-06 48 32 13 6 0 0 0 81 6 31
2014 AS-07 33 50 11 6 0 0 0 83 6 18
2011 AS 34 40 15 5 3 3 1 77 8 491
2011 AS-01 32 39 16 5 4 3 0 73 10 97
2011 AS-02 32 41 16 5 2 4 1 76 7 129
2011 AS-03 29 43 15 5 2 2 3 76 8 97
2011 AS-04 30 43 11 6 4 6 0 77 11 47
2011 AS-05 53 32 9 4 4 0 0 84 7 57
2011 AS-06 35 38 18 9 0 0 0 74 9 34
2011 AS-07 41 41 15 4 0 0 0 81 4 27

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 35 9 3 2 0 0 85 6 339
2017 AS-01 50 37 12 2 0 0 0 87 2 60
2017 AS-02 51 30 7 5 6 0 1 81 11 81
2017 AS-03 59 28 5 5 1 0 0 88 7 74
2017 AS-04 38 45 14 2 0 0 0 83 2 42
2017 AS-05 29 50 13 3 5 0 0 79 8 38
2017 AS-06 71 24 5 0 0 0 0 95 0 21
2017 AS-07 73 13 13 0 0 0 0 87 0 15
2014 AS 51 31 11 4 3 0 0 82 7 384
2014 AS-01 61 25 10 4 0 0 0 86 4 72
2014 AS-02 49 27 16 1 7 0 0 76 8 84
2014 AS-03 49 42 6 1 1 0 0 91 3 69
2014 AS-04 48 34 11 5 2 0 0 82 7 44
2014 AS-05 52 28 11 7 2 0 0 80 9 54
2014 AS-06 48 29 13 6 3 0 0 77 10 31
2014 AS-07 33 33 22 6 6 0 0 67 11 18
2011 AS 42 36 11 4 5 1 1 79 9 491
2011 AS-01 51 33 6 3 5 1 0 85 8 96
2011 AS-02 38 41 10 5 4 2 0 80 9 129
2011 AS-03 38 38 11 4 5 0 4 79 10 98
2011 AS-04 34 38 19 4 4 0 0 72 9 47
2011 AS-05 54 25 11 5 5 0 0 79 11 57
2011 AS-06 32 38 21 3 3 0 3 73 6 34
2011 AS-07 44 33 15 4 4 0 0 78 7 27
2008 AS 41 40 11 4 2 0 0 82 6 421
2008 AS-01 41 38 13 4 5 0 0 78 9 96
2008 AS-02 42 41 10 5 1 2 0 84 6 105
2008 AS-03 46 32 14 3 1 0 3 81 4 71
2008 AS-04 24 49 20 5 2 0 0 73 7 41
2008 AS-05 53 36 7 4 0 0 0 89 4 45
2008 AS-06 38 54 4 0 4 0 0 92 4 26
2008 AS-07 42 46 8 4 0 0 0 88 4 26

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 31 15 6 8 5 4 68 15 340
2017 AS-01 30 27 23 3 7 8 2 63 11 60
2017 AS-02 30 31 18 5 10 4 2 65 16 81
2017 AS-03 43 31 8 3 8 3 4 80 12 74
2017 AS-04 22 36 17 11 7 2 5 62 20 42
2017 AS-05 18 29 13 24 8 5 3 51 34 38
2017 AS-06 37 27 9 0 5 5 18 82 6 22
2017 AS-07 27 53 13 0 7 0 0 80 7 15
2014 AS 31 30 11 11 11 3 3 65 23 385
2014 AS-01 41 24 15 8 7 3 3 68 16 73
2014 AS-02 27 34 11 8 15 1 2 64 25 84
2014 AS-03 30 39 7 6 10 6 1 75 17 69
2014 AS-04 32 32 5 14 11 2 5 68 27 44
2014 AS-05 26 24 13 13 13 4 7 56 29 54
2014 AS-06 39 19 16 6 16 3 0 60 23 31
2014 AS-07 22 33 11 33 0 0 0 56 33 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 40 14 4 1 8 1 80 5 338
2017 AS-01 27 47 8 7 0 8 2 83 8 59
2017 AS-02 40 32 15 4 1 8 0 79 5 81
2017 AS-03 34 40 16 0 1 8 0 81 2 74
2017 AS-04 34 37 10 10 0 10 0 78 11 41
2017 AS-05 26 47 21 0 0 5 0 78 0 38
2017 AS-06 36 31 18 0 0 9 5 79 0 22
2017 AS-07 20 53 7 13 0 7 0 79 14 15
2014 AS 38 37 14 4 1 6 1 80 6 384
2014 AS-01 46 39 10 3 0 3 0 87 3 72
2014 AS-02 36 39 13 4 1 6 1 81 5 84
2014 AS-03 32 39 19 4 1 4 0 74 6 69
2014 AS-04 39 25 14 7 2 11 2 74 11 44
2014 AS-05 37 39 11 7 0 4 2 80 8 54
2014 AS-06 39 39 16 3 0 3 0 80 3 31
2014 AS-07 22 50 11 6 0 11 0 81 6 18
2011 AS 32 37 16 4 2 7 1 75 8 490
2011 AS-01 38 35 14 3 1 8 1 80 5 96
2011 AS-02 37 33 20 2 1 5 2 75 3 129
2011 AS-03 23 44 12 4 5 8 3 76 10 97
2011 AS-04 28 36 13 9 4 11 0 71 14 47
2011 AS-05 30 45 14 7 0 4 0 78 7 56
2011 AS-06 41 18 21 3 3 15 0 69 7 34
2011 AS-07 19 52 15 7 4 4 0 73 12 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 33 13 8 5 4 1 73 14 338
2017 AS-01 23 35 22 8 5 5 2 62 14 60
2017 AS-02 43 28 11 6 6 5 0 75 13 81
2017 AS-03 49 34 7 7 3 1 0 83 10 74
2017 AS-04 35 40 10 10 0 3 3 79 11 40
2017 AS-05 26 29 11 18 11 5 0 59 30 38
2017 AS-06 37 40 18 5 0 0 0 77 5 22
2017 AS-07 47 33 0 7 13 0 0 80 20 15
2014 AS 42 35 9 8 2 2 1 80 11 384
2014 AS-01 39 35 11 8 3 4 0 77 11 73
2014 AS-02 30 42 9 12 4 1 2 75 16 83
2014 AS-03 38 39 10 9 1 3 0 79 10 69
2014 AS-04 57 27 2 7 2 5 0 88 10 44
2014 AS-05 52 35 4 7 0 2 0 88 8 54
2014 AS-06 49 29 19 3 0 0 0 77 3 31
2014 AS-07 39 28 11 11 6 0 6 71 18 18
2011 AS 37 35 10 7 5 4 2 77 13 492
2011 AS-01 26 35 21 4 4 7 3 68 9 97
2011 AS-02 36 34 12 8 4 2 3 75 12 129
2011 AS-03 30 40 6 10 4 6 4 77 16 98
2011 AS-04 38 40 2 13 6 0 0 79 19 47
2011 AS-05 47 35 7 2 5 4 0 85 7 57
2011 AS-06 59 18 3 6 9 6 0 81 16 34
2011 AS-07 46 35 0 8 8 0 4 84 16 26
2008 AS 37 34 12 7 4 5 1 75 12 421
2008 AS-01 38 29 13 9 5 6 0 71 16 96
2008 AS-02 36 36 15 4 1 7 1 78 5 105
2008 AS-03 30 36 11 9 4 7 3 73 14 70
2008 AS-04 24 49 7 5 7 7 0 79 13 41
2008 AS-05 40 27 13 9 7 4 0 70 16 45
2008 AS-06 46 27 4 19 4 0 0 73 23 26
2008 AS-07 42 38 12 4 4 0 0 81 8 26

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 33 19 8 6 7 2 64 15 339
2017 AS-01 12 39 25 7 8 5 3 56 17 59
2017 AS-02 37 21 14 9 6 11 2 67 17 81
2017 AS-03 28 36 12 10 4 8 1 72 15 74
2017 AS-04 22 41 22 9 7 0 0 62 16 42
2017 AS-05 26 26 21 13 5 8 0 57 20 38
2017 AS-06 32 35 18 5 0 5 5 75 5 22
2017 AS-07 13 53 27 0 7 0 0 67 7 15
2014 AS 27 35 16 10 5 4 1 66 17 385
2014 AS-01 22 33 25 8 3 8 1 61 12 73
2014 AS-02 21 37 15 15 6 1 4 61 22 84
2014 AS-03 23 43 12 12 3 7 0 72 16 69
2014 AS-04 39 18 20 7 14 2 0 58 21 44
2014 AS-05 39 33 9 6 9 4 0 75 15 54
2014 AS-06 29 42 19 10 0 0 0 71 10 31
2014 AS-07 28 28 17 17 6 6 0 59 24 18
2011 AS 20 34 21 9 7 6 3 59 18 491
2011 AS-01 18 28 24 9 8 9 3 52 20 96
2011 AS-02 21 36 21 5 5 8 4 65 11 129
2011 AS-03 13 33 19 11 11 8 4 53 26 97
2011 AS-04 17 32 23 17 9 2 0 50 26 47
2011 AS-05 25 40 19 7 5 4 0 67 13 57
2011 AS-06 21 44 24 9 3 0 0 65 12 34
2011 AS-07 33 33 22 7 0 0 4 69 8 27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 22 17 15 14 13 3 45 35 340
2017 AS-01 17 25 13 8 15 17 5 53 30 60
2017 AS-02 14 17 18 16 17 16 2 38 40 81
2017 AS-03 26 27 18 9 11 5 4 58 23 74
2017 AS-04 10 22 19 24 12 7 7 36 42 42
2017 AS-05 3 15 21 21 24 16 0 21 53 38
2017 AS-06 23 17 18 23 9 9 0 44 36 22
2017 AS-07 13 40 0 13 7 27 0 73 27 15
2014 AS 15 21 14 14 22 11 3 42 42 384
2014 AS-01 12 24 19 14 10 17 4 46 30 72
2014 AS-02 14 18 12 15 27 8 5 37 49 84
2014 AS-03 16 23 17 12 22 10 0 44 37 69
2014 AS-04 23 9 9 20 20 16 2 39 50 44
2014 AS-05 13 30 7 15 24 9 2 48 44 54
2014 AS-06 19 26 9 13 29 0 3 47 43 31
2014 AS-07 6 22 11 11 28 17 6 36 50 18
2011 AS 16 22 19 13 13 12 5 45 32 493
2011 AS-01 21 24 19 10 9 13 4 54 24 97
2011 AS-02 16 22 18 13 15 13 3 45 33 129
2011 AS-03 12 17 19 13 14 16 7 39 36 98
2011 AS-04 15 28 15 21 11 6 4 48 36 47
2011 AS-05 18 18 23 12 19 7 4 39 35 57
2011 AS-06 18 24 15 15 12 15 3 50 32 34
2011 AS-07 7 19 30 15 7 11 11 33 29 27

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 37 3 9 1 0 0 87 10 340
2017 AS-01 48 40 5 7 0 0 0 88 7 60
2017 AS-02 51 37 4 6 2 0 0 88 8 81
2017 AS-03 61 27 1 11 0 0 0 88 11 74
2017 AS-04 40 41 2 17 0 0 0 81 17 42
2017 AS-05 29 58 3 8 3 0 0 87 11 38
2017 AS-06 69 14 0 18 0 0 0 82 18 22
2017 AS-07 60 27 7 7 0 0 0 87 7 15
2014 AS 45 40 5 8 3 0 0 85 10 385
2014 AS-01 42 49 3 1 3 0 1 93 4 73
2014 AS-02 46 43 4 7 0 0 0 89 7 84
2014 AS-03 46 36 6 7 4 0 0 83 12 69
2014 AS-04 41 39 5 14 2 0 0 80 16 44
2014 AS-05 44 32 4 15 6 0 0 76 20 54
2014 AS-06 48 36 6 10 0 0 0 84 10 31
2014 AS-07 39 44 11 0 6 0 0 83 6 18
2011 AS 51 32 4 9 3 0 0 84 12 494
2011 AS-01 58 34 2 5 1 0 0 92 6 98
2011 AS-02 56 29 5 7 3 0 0 85 10 129
2011 AS-03 40 40 2 13 3 0 2 81 17 98
2011 AS-04 53 28 4 9 6 0 0 81 15 47
2011 AS-05 51 30 4 11 5 0 0 81 16 57
2011 AS-06 47 29 9 15 0 0 0 76 15 34
2011 AS-07 48 37 7 7 0 0 0 85 7 27
2008 AS 58 33 2 6 0 0 0 91 7 422
2008 AS-01 55 34 1 8 1 0 0 90 9 96
2008 AS-02 60 31 2 7 0 0 0 91 7 105
2008 AS-03 61 27 3 8 1 0 0 87 10 71
2008 AS-04 54 44 0 2 0 0 0 98 2 41
2008 AS-05 58 33 4 4 0 0 0 91 4 45
2008 AS-06 58 38 0 4 0 0 0 96 4 26
2008 AS-07 50 42 8 0 0 0 0 92 0 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 35 3 7 5 0 0 85 12 340
2017 AS-01 50 40 3 4 3 0 0 90 7 60
2017 AS-02 49 35 2 6 7 0 0 84 14 81
2017 AS-03 58 29 5 7 1 0 0 87 8 74
2017 AS-04 50 31 2 10 7 0 0 81 17 42
2017 AS-05 39 45 0 8 8 0 0 84 16 38
2017 AS-06 82 9 0 4 5 0 0 92 8 22
2017 AS-07 27 47 0 20 7 0 0 73 27 15
2014 AS 51 30 4 8 6 0 0 82 14 385
2014 AS-01 54 34 4 6 1 0 0 89 7 73
2014 AS-02 51 31 4 2 12 0 0 82 14 84
2014 AS-03 55 23 6 13 3 0 0 78 16 69
2014 AS-04 48 32 5 11 5 0 0 80 16 44
2014 AS-05 43 37 2 9 9 0 0 80 19 54
2014 AS-06 64 23 3 3 6 0 0 87 10 31
2014 AS-07 33 28 6 33 0 0 0 61 33 18
2011 AS 54 28 9 5 3 0 0 83 9 489
2011 AS-01 57 28 11 2 2 0 0 85 4 95
2011 AS-02 49 34 7 6 5 0 0 83 10 127
2011 AS-03 49 30 9 8 2 0 2 80 10 98
2011 AS-04 51 28 11 4 6 0 0 79 11 47
2011 AS-05 61 28 4 5 2 0 0 89 7 57
2011 AS-06 53 24 12 6 6 0 0 76 12 34
2011 AS-07 74 11 11 4 0 0 0 85 4 27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 29 5 5 2 0 0 88 7 337
2017 AS-01 53 33 7 5 2 0 0 87 7 60
2017 AS-02 62 27 6 0 5 0 0 89 5 81
2017 AS-03 70 21 3 5 1 0 0 90 7 73
2017 AS-04 65 25 3 8 0 0 0 90 8 40
2017 AS-05 37 42 11 10 0 0 0 79 10 38
2017 AS-06 64 18 9 9 0 0 0 82 9 22
2017 AS-07 60 33 0 0 7 0 0 93 7 15
2014 AS 52 34 7 4 2 0 1 87 7 385
2014 AS-01 49 36 10 4 1 0 0 85 5 73
2014 AS-02 51 35 5 4 5 1 0 87 8 84
2014 AS-03 51 41 4 0 3 0 1 93 3 69
2014 AS-04 50 34 7 7 0 0 2 86 7 44
2014 AS-05 52 30 7 9 2 0 0 81 11 54
2014 AS-06 51 36 3 6 0 0 3 90 7 31
2014 AS-07 56 22 17 6 0 0 0 78 6 18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 24 3 2 1 1 0 95 3 337
2017 AS-01 75 22 2 2 0 0 0 97 2 59
2017 AS-02 69 24 4 1 3 0 0 92 4 80
2017 AS-03 78 18 1 3 0 0 0 96 3 73
2017 AS-04 59 31 2 0 2 5 0 95 3 42
2017 AS-05 66 29 3 3 0 0 0 95 3 38
2017 AS-06 78 14 4 5 0 0 0 92 5 22
2017 AS-07 60 40 0 0 0 0 0 100 0 15
2014 AS 73 20 4 2 0 1 0 93 2 385
2014 AS-01 83 10 6 1 0 0 0 93 1 73
2014 AS-02 71 20 6 2 0 0 0 92 2 84
2014 AS-03 68 26 3 0 0 1 1 97 0 69
2014 AS-04 70 25 0 2 0 2 0 98 2 44
2014 AS-05 70 24 0 4 2 0 0 94 6 54
2014 AS-06 71 13 10 6 0 0 0 84 6 31
2014 AS-07 67 22 11 0 0 0 0 89 0 18
2011 AS 72 18 5 2 1 1 1 91 3 492
2011 AS-01 77 16 5 0 1 0 0 94 1 97
2011 AS-02 73 16 7 2 1 1 0 90 3 128
2011 AS-03 66 22 2 4 3 0 2 91 7 98
2011 AS-04 79 15 0 4 2 0 0 94 6 47
2011 AS-05 75 9 9 2 0 4 2 89 2 57
2011 AS-06 68 21 9 3 0 0 0 88 3 34
2011 AS-07 63 33 4 0 0 0 0 96 0 27
2008 AS 79 18 1 1 0 0 0 97 2 421
2008 AS-01 77 20 1 2 0 0 0 97 2 96
2008 AS-02 84 13 2 0 1 0 0 97 1 105
2008 AS-03 77 20 1 0 0 1 0 99 0 71
2008 AS-04 71 24 0 5 0 0 0 95 5 41
2008 AS-05 82 14 5 0 0 0 0 95 0 44
2008 AS-06 81 15 0 4 0 0 0 96 4 26
2008 AS-07 69 31 0 0 0 0 0 100 0 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 25 7 5 2 0 0 86 6 340
2017 AS-01 65 23 12 0 0 0 0 88 0 60
2017 AS-02 67 21 5 5 2 0 0 88 7 81
2017 AS-03 66 26 5 3 0 0 0 92 3 74
2017 AS-04 62 22 5 9 2 0 0 84 11 42
2017 AS-05 52 26 11 3 8 0 0 79 11 38
2017 AS-06 59 27 5 9 0 0 0 86 9 22
2017 AS-07 40 40 7 13 0 0 0 80 13 15
2014 AS 61 24 6 7 2 0 0 85 9 385
2014 AS-01 65 20 8 6 0 0 0 86 6 73
2014 AS-02 71 14 5 8 1 0 0 86 10 84
2014 AS-03 65 19 10 6 0 0 0 84 6 69
2014 AS-04 52 30 2 9 7 0 0 82 16 44
2014 AS-05 54 30 2 9 6 0 0 83 15 54
2014 AS-06 55 32 3 10 0 0 0 87 10 31
2014 AS-07 44 44 6 6 0 0 0 89 6 18
2011 AS 61 24 5 7 3 0 1 85 10 491
2011 AS-01 64 24 5 6 1 0 0 88 7 97
2011 AS-02 63 22 3 5 5 0 1 86 11 129
2011 AS-03 62 23 3 7 2 0 2 88 9 98
2011 AS-04 51 34 4 9 2 0 0 85 11 47
2011 AS-05 60 24 5 7 4 0 0 84 11 55
2011 AS-06 68 12 9 9 3 0 0 79 12 34
2011 AS-07 48 30 7 11 4 0 0 78 15 27
2008 AS 60 22 6 7 3 0 0 83 11 422
2008 AS-01 64 19 7 7 3 0 0 82 10 96
2008 AS-02 68 18 5 5 4 0 1 87 9 105
2008 AS-03 56 23 10 10 1 0 0 79 11 71
2008 AS-04 54 27 5 7 7 0 0 80 15 41
2008 AS-05 53 29 7 11 0 0 0 82 11 45
2008 AS-06 69 19 4 8 0 0 0 88 8 26
2008 AS-07 46 38 4 8 4 0 0 85 12 26

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 17 5 5 1 0 1 89 6 340
2017 AS-01 68 13 9 7 0 0 3 84 7 60
2017 AS-02 73 15 5 5 2 0 0 88 7 81
2017 AS-03 69 26 3 1 0 0 1 96 1 74
2017 AS-04 71 12 7 5 2 0 2 85 7 42
2017 AS-05 71 19 3 5 3 0 0 89 8 38
2017 AS-06 82 9 4 5 0 0 0 92 5 22
2017 AS-07 47 40 7 7 0 0 0 87 7 15
2014 AS 71 17 3 5 2 0 1 89 7 385
2014 AS-01 71 21 1 6 0 0 1 93 6 73
2014 AS-02 72 13 6 4 4 0 1 87 7 84
2014 AS-03 75 17 4 0 1 0 1 94 1 69
2014 AS-04 68 11 2 9 7 0 2 81 16 44
2014 AS-05 74 17 0 7 2 0 0 91 9 54
2014 AS-06 71 16 3 10 0 0 0 87 10 31
2014 AS-07 56 33 6 6 0 0 0 89 6 18
2011 AS 68 18 6 4 2 0 2 88 7 492
2011 AS-01 72 15 6 3 0 0 3 90 3 97
2011 AS-02 67 19 6 2 3 0 3 88 6 129
2011 AS-03 65 15 7 6 3 0 3 83 9 98
2011 AS-04 64 17 4 11 2 0 2 83 13 47
2011 AS-05 70 21 5 2 2 0 0 91 4 56
2011 AS-06 74 18 3 3 3 0 0 91 6 34
2011 AS-07 63 26 0 4 7 0 0 89 11 27
2008 AS 68 16 5 6 3 0 2 86 9 422
2008 AS-01 66 19 5 6 3 0 1 85 9 96
2008 AS-02 70 14 5 4 1 0 6 90 5 105
2008 AS-03 70 7 6 10 3 0 4 81 13 71
2008 AS-04 61 24 0 10 5 0 0 85 15 41
2008 AS-05 78 13 7 0 2 0 0 91 2 45
2008 AS-06 69 12 4 15 0 0 0 81 15 26
2008 AS-07 65 27 8 0 0 0 0 92 0 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 81 13 2 1 1 0 1 95 3 339
2017 AS-01 70 23 2 0 2 0 3 96 2 60
2017 AS-02 84 7 4 0 2 0 2 94 3 81
2017 AS-03 85 12 1 1 0 0 0 97 1 74
2017 AS-04 88 7 0 2 0 0 2 97 3 42
2017 AS-05 76 19 0 3 3 0 0 95 5 38
2017 AS-06 90 0 0 10 0 0 0 90 10 21
2017 AS-07 67 27 7 0 0 0 0 93 0 15
2014 AS 82 12 4 1 2 0 0 93 3 385
2014 AS-01 82 11 4 1 1 0 0 93 3 73
2014 AS-02 78 17 4 1 0 0 0 95 1 84
2014 AS-03 90 3 4 0 1 0 1 94 1 69
2014 AS-04 82 16 0 0 2 0 0 98 2 44
2014 AS-05 87 9 0 0 4 0 0 96 4 54
2014 AS-06 81 3 6 6 3 0 0 84 10 31
2014 AS-07 50 28 17 0 6 0 0 78 6 18
2011 AS 81 9 6 2 1 0 1 92 2 489
2011 AS-01 83 9 6 0 0 0 1 94 0 96
2011 AS-02 80 11 7 1 0 0 2 92 1 129
2011 AS-03 79 7 4 4 2 0 3 89 6 96
2011 AS-04 80 9 2 2 4 0 2 91 7 46
2011 AS-05 82 9 7 2 0 0 0 91 2 57
2011 AS-06 88 9 0 3 0 0 0 97 3 34
2011 AS-07 78 15 7 0 0 0 0 93 0 27
2008 AS 83 9 3 2 1 0 2 93 3 421
2008 AS-01 80 9 6 1 2 0 1 91 3 96
2008 AS-02 86 6 3 1 0 0 5 96 1 105
2008 AS-03 84 6 4 3 1 0 1 91 4 70
2008 AS-04 80 12 0 2 2 0 2 95 5 41
2008 AS-05 82 11 2 4 0 0 0 93 4 45
2008 AS-06 92 4 0 4 0 0 0 96 4 26
2008 AS-07 77 15 4 0 4 0 0 92 4 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 24 8 4 2 0 3 86 6 339
2017 AS-01 53 17 20 2 0 0 8 76 2 60
2017 AS-02 61 25 6 2 4 0 2 88 6 81
2017 AS-03 67 22 4 5 0 0 1 90 5 74
2017 AS-04 51 34 2 10 0 0 2 87 10 41
2017 AS-05 58 26 8 0 5 0 3 86 5 38
2017 AS-06 69 22 5 5 0 0 0 91 5 22
2017 AS-07 47 47 7 0 0 0 0 93 0 15
2014 AS 61 24 7 4 2 0 1 87 6 385
2014 AS-01 63 25 3 7 1 0 1 89 9 73
2014 AS-02 64 21 10 1 0 0 4 89 1 84
2014 AS-03 64 23 10 1 0 0 1 88 1 69
2014 AS-04 64 14 7 9 7 0 0 77 16 44
2014 AS-05 55 34 0 7 4 0 0 89 11 54
2014 AS-06 64 26 6 3 0 0 0 90 3 31
2014 AS-07 33 39 22 0 6 0 0 72 6 18

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 69 22 5 1 1 2 1 93 2 340
2017 AS-01 60 28 9 0 0 0 3 91 0 60
2017 AS-02 74 16 2 2 2 1 1 92 5 81
2017 AS-03 76 16 5 3 0 0 0 92 3 74
2017 AS-04 71 24 5 0 0 0 0 95 0 42
2017 AS-05 55 32 3 0 3 8 0 94 3 38
2017 AS-06 73 18 0 0 0 9 0 100 0 22
2017 AS-07 73 20 7 0 0 0 0 93 0 15
2014 AS 70 20 5 2 2 2 1 92 4 383
2014 AS-01 79 14 4 3 0 0 0 93 3 72
2014 AS-02 69 19 7 0 2 1 1 90 2 84
2014 AS-03 71 22 1 3 1 0 1 94 4 69
2014 AS-04 64 27 0 0 2 5 2 98 2 44
2014 AS-05 66 21 7 0 2 4 0 90 2 54
2014 AS-06 74 13 10 0 3 0 0 87 3 31
2014 AS-07 53 24 6 18 0 0 0 76 18 17
2011 AS 67 18 6 3 2 1 3 89 5 492
2011 AS-01 71 19 5 2 1 1 1 92 3 97
2011 AS-02 73 17 4 2 2 1 2 93 3 129
2011 AS-03 66 21 2 3 2 2 4 92 5 97
2011 AS-04 68 19 2 4 2 2 2 91 7 47
2011 AS-05 65 19 7 4 0 2 4 89 4 57
2011 AS-06 65 12 12 3 6 0 3 79 9 34
2011 AS-07 33 26 19 7 7 0 7 64 16 27
2008 AS 71 20 4 2 0 1 2 94 2 421
2008 AS-01 72 20 4 2 0 2 0 94 2 96
2008 AS-02 75 14 4 4 0 0 3 92 4 104
2008 AS-03 69 23 4 0 0 1 3 96 0 71
2008 AS-04 63 27 5 2 0 2 0 93 3 41
2008 AS-05 71 22 2 0 0 4 0 98 0 45
2008 AS-06 73 23 0 0 0 0 4 100 0 26
2008 AS-07 62 23 8 4 0 0 4 88 4 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 18 82 338
2017 AS-01 10 90 59
2017 AS-02 23 77 81
2017 AS-03 19 81 74
2017 AS-04 19 81 42
2017 AS-05 29 71 38
2014 AS 21 79 385
2014 AS-01 15 85 73
2014 AS-02 19 81 84
2014 AS-03 19 81 69
2014 AS-04 25 75 44
2014 AS-05 28 72 54
2014 AS-06 16 84 31

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 49 63
2017 AS-02 58 19
2017 AS-03 43 14
2017 AS-05 64 11
2014 AS 58 80
2014 AS-01 55 11
2014 AS-02 63 16
2014 AS-03 85 13
2014 AS-04 82 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 60 63
2017 AS-02 53 19
2017 AS-03 64 14
2017 AS-05 54 11
2014 AS 53 80
2014 AS-01 55 11
2014 AS-02 69 16
2014 AS-03 38 13
2014 AS-05 67 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 AS 8 63
2017 AS-02 0 19
2017 AS-03 0 14
2014 AS 6 80
2014 AS-01 0 11
2014 AS-02 0 16
2014 AS-03 0 13
2014 AS-04 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 63
2017 AS-02 0 19
2017 AS-03 0 14
2017 AS-05 0 11
2014 AS 0 80
2014 AS-01 0 11
2014 AS-02 0 16
2014 AS-03 0 13
2014 AS-04 0 11
2014 AS-05 0 15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 AS-02 0 19
2017 AS-03 0 14
2017 AS-05 0 11
2014 AS 0 80
2014 AS-01 0 11
2014 AS-02 0 16
2014 AS-03 0 13
2014 AS-04 0 11
2014 AS-05 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 AS-02 0 19
2017 AS-03 0 14
2017 AS-05 0 11
2014 AS 0 80
2014 AS-01 0 11
2014 AS-02 0 16
2014 AS-03 0 13
2014 AS-04 0 11
2014 AS-05 0 15

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 0 63
2017 AS-02 0 19
2017 AS-03 0 14
2017 AS-05 0 11
2014 AS-01 0 11
2014 AS-02 0 16
2014 AS-04 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 AS 33 63
2017 AS-02 25 19
2017 AS-03 36 14
2014 AS 48 80
2014 AS-02 56 16
2014 AS-03 46 13
2014 AS-04 55 11
2014 AS-05 53 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 AS 35 63
2017 AS-02 38 19
2014 AS 43 80
2014 AS-01 45 11
2014 AS-02 44 16
2014 AS-03 38 13
2014 AS-05 40 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 AS 46 63
2017 AS-02 53 19
2017 AS-03 50 14
2017 AS-05 54 11
2014 AS 46 80
2014 AS-02 56 16
2014 AS-03 54 13
2014 AS-05 33 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 AS 41 63
2017 AS-02 53 19
2017 AS-03 43 14
2014 AS 30 80
2014 AS-05 33 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 AS 28 63
2017 AS-02 37 19
2017 AS-05 46 11
2014 AS 41 80
2014 AS-01 64 11
2014 AS-02 44 16
2014 AS-03 46 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 AS 53 63
2017 AS-02 70 19
2017 AS-03 57 14
2014 AS 58 80
2014 AS-01 73 11
2014 AS-02 69 16
2014 AS-03 62 13
2014 AS-04 45 11
2014 AS-05 40 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 AS 33 63
2017 AS-02 37 19
2014 AS 26 80
2014 AS-02 44 16
2014 AS-05 0 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 AS 0 63
2017 AS-02 0 19
2017 AS-03 0 14
2017 AS-05 0 11
2014 AS-02 0 16
2014 AS-03 0 13
2014 AS-04 0 11
2014 AS-05 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 AS 14 63
2014 AS 8 80
2014 AS-04 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2014 AS 8 80
2014 AS-02 0 16
2014 AS-05 0 15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 AS 40 63
2017 AS-02 53 19
2014 AS 34 80
2014 AS-02 44 16
2014 AS-05 33 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 AS 27 63
2014 AS 26 80
2014 AS-02 38 16
2014 AS-03 38 13
2014 AS-05 40 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 9 63
2014 AS 13 80
2014 AS-01 0 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 57 63
2017 AS-02 47 19
2017 AS-03 57 14
2017 AS-05 73 11
2014 AS 63 80
2014 AS-01 64 11
2014 AS-02 56 16
2014 AS-03 62 13
2014 AS-04 91 11
2014 AS-05 67 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 AS 32 63
2017 AS-02 36 19
2017 AS-05 45 11
2014 AS 34 80
2014 AS-01 45 11
2014 AS-02 31 16
2014 AS-03 46 13
2014 AS-05 40 15

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 19
2014 AS 11 80
2014 AS-01 0 11
2014 AS-03 0 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 AS 19 63
2017 AS-02 27 19
2014 AS 14 80

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 AS 8 63
2017 AS-05 0 11
2014 AS 10 80
2014 AS-01 0 11
2014 AS-04 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 AS-03 0 14
2017 AS-05 0 11
2014 AS-01 0 11
2014 AS-03 0 13
2014 AS-04 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS 11 63
2014 AS 14 80

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 9 63
2017 AS-05 0 11
2014 AS 15 80
2014 AS-01 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 19 63
2017 AS-03 36 14
2014 AS 18 80

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 AS 19 59
2017 AS-02 28 18
2014 AS 9 76

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 24 59
2014 AS 18 76

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 AS 10 59
2014 AS 7 76
2014 AS-04 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 AS 14 59
2014 AS 9 76
2014 AS-02 0 13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 AS 10 59
2014 AS 24 76

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 9 59
2017 AS-05 0 11
2014 AS 16 76
2014 AS-05 43 14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 15 59
2017 AS-05 0 11
2014 AS 18 76
2014 AS-05 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 AS 9 59
2014 AS-03 0 13
2014 AS-04 0 11
2014 AS-05 0 14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 AS 13 59
2014 AS 9 76
2014 AS-01 0 11
2014 AS-03 0 13
2014 AS-04 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 17 59
2014 AS 28 76
2014 AS-02 38 13

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 AS 10 59
2017 AS-02 0 18
2017 AS-03 0 14
2014 AS 9 76

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 42 59
2017 AS-02 44 18
2017 AS-03 43 14
2014 AS 39 76
2014 AS-02 46 13
2014 AS-03 46 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS 0 59
2017 AS-02 0 18
2017 AS-03 0 14
2017 AS-05 0 11
2014 AS 0 76
2014 AS-01 0 11
2014 AS-02 0 13
2014 AS-03 0 13
2014 AS-04 0 11
2014 AS-05 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 54 59
2017 AS-02 50 18
2017 AS-03 57 14
2017 AS-05 55 11
2014 AS 54 76
2014 AS-01 64 11
2014 AS-02 69 13
2014 AS-03 62 13
2014 AS-05 43 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS 0 59
2017 AS-02 0 18
2017 AS-03 0 14
2017 AS-05 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 10 59
2014 AS 16 76
2014 AS-01 0 11
2014 AS-04 55 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 84 16 63
2017 AS-02 84 16 19
2017 AS-03 79 21 14
2017 AS-05 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 17 23 6 7 28 6 47 19 338
2017 AS-01 20 14 19 3 8 29 7 52 18 59
2017 AS-02 16 16 16 6 9 30 7 51 24 81
2017 AS-03 14 14 26 7 6 28 7 42 19 74
2017 AS-04 7 29 33 4 5 19 2 46 12 42
2017 AS-05 13 18 32 5 11 18 3 40 20 38
2017 AS-06 29 18 14 5 0 24 10 71 7 21
2017 AS-07 0 13 20 20 7 40 0 22 44 15
2014 AS 17 21 18 6 8 22 8 55 20 385
2014 AS-01 22 20 11 8 7 17 15 62 22 73
2014 AS-02 13 24 20 7 5 22 10 53 17 84
2014 AS-03 12 22 25 3 7 28 4 49 15 69
2014 AS-04 23 11 18 7 7 27 7 52 21 44
2014 AS-05 22 22 15 2 11 22 6 62 18 54
2014 AS-06 19 29 16 6 10 16 3 60 20 31
2014 AS-07 17 11 28 6 17 22 0 36 29 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 31 16 6 5 12 1 69 13 336
2017 AS-01 36 29 10 3 7 14 2 76 12 59
2017 AS-02 30 29 16 5 7 11 1 67 14 80
2017 AS-03 32 26 22 3 3 14 1 68 7 74
2017 AS-04 20 37 12 14 5 12 0 64 22 41
2017 AS-05 18 29 18 8 11 13 3 56 22 38
2017 AS-06 48 37 10 0 0 5 0 90 0 21
2017 AS-07 13 40 20 20 0 7 0 57 21 15
2014 AS 32 31 15 5 4 11 1 72 10 383
2014 AS-01 38 26 12 4 5 12 1 75 11 73
2014 AS-02 26 35 15 5 4 14 2 72 10 82
2014 AS-03 25 38 16 4 0 17 0 75 5 69
2014 AS-04 36 25 18 5 7 9 0 68 13 44
2014 AS-05 37 24 15 6 7 11 0 69 15 54
2014 AS-06 42 26 13 6 10 3 0 70 17 31
2014 AS-07 28 44 17 6 0 6 0 76 6 18
2011 AS 38 34 13 5 2 5 2 78 8 491
2011 AS-01 48 28 10 5 2 5 1 81 8 97
2011 AS-02 39 34 9 6 3 5 2 80 10 128
2011 AS-03 33 39 12 4 2 7 3 80 7 98
2011 AS-04 34 32 17 6 4 6 0 70 11 47
2011 AS-05 32 41 16 7 0 2 2 76 7 56
2011 AS-06 32 38 24 3 0 3 0 73 3 34
2011 AS-07 44 30 26 0 0 0 0 74 0 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 7 93 339
2017 AS-02 8 92 81
2017 AS-03 7 93 74
2017 AS-04 17 83 42
2017 AS-05 0 100 38
2017 AS-06 0 100 21
2014 AS 6 94 384
2014 AS-01 11 89 73
2014 AS-02 7 93 84

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 34 23
2014 AS 26 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 74 23
2014 AS 87 23

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2014 AS 0 23

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 23
2014 AS 0 23

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 AS 0 23

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2014 AS 35 23

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 AS 38 23
2014 AS 26 23

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 AS 0 23
2014 AS 0 23

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 AS 0 23

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 AS 31 23
2014 AS 22 23

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 AS 0 23
2014 AS 0 23

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 21 23
2014 AS 43 23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 22 23
2014 AS 30 23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2014 AS 30 23

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 AS 0 23

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2014 AS 22 23

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS 22 23

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 34 23
2014 AS 43 23

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 34 21

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2014 AS 33 21

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2014 AS 0 21

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2014 AS 24 21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 AS 24 21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 37 21
2014 AS 48 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS 0 21
2014 AS 0 21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 53 21
2014 AS 67 21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 74 26 23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 14 25 2 1 36 4 54 5 339
2017 AS-01 19 19 22 2 0 32 7 61 3 59
2017 AS-02 17 9 21 1 3 45 4 50 9 81
2017 AS-03 20 9 30 1 1 35 3 48 5 74
2017 AS-04 14 24 35 0 0 24 2 52 0 42
2017 AS-05 15 13 29 3 3 34 3 45 8 38
2017 AS-06 37 18 8 5 0 27 5 81 7 22
2017 AS-07 7 20 20 0 0 53 0 57 0 15
2014 AS 17 15 22 3 3 34 7 54 9 384
2014 AS-01 20 19 19 3 1 28 10 62 7 72
2014 AS-02 14 19 20 2 2 32 10 57 8 84
2014 AS-03 12 10 29 1 1 45 1 41 5 69
2014 AS-04 23 9 18 5 2 36 7 56 12 44
2014 AS-05 24 11 22 0 7 30 6 54 11 54
2014 AS-06 13 23 23 3 3 29 6 55 10 31
2014 AS-07 17 6 22 11 0 39 6 40 20 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 28 20 2 1 17 1 71 4 339
2017 AS-01 34 24 24 0 0 15 3 71 0 59
2017 AS-02 30 28 15 0 3 22 1 76 5 81
2017 AS-03 32 22 22 3 1 20 0 68 5 74
2017 AS-04 28 38 22 2 0 10 0 73 3 42
2017 AS-05 23 29 24 5 3 13 3 62 9 38
2017 AS-06 45 28 18 5 0 5 0 77 5 22
2017 AS-07 20 53 13 0 0 13 0 85 0 15
2014 AS 29 30 19 2 2 16 2 72 5 384
2014 AS-01 29 31 20 0 1 14 4 73 2 73
2014 AS-02 28 28 20 0 2 18 4 71 3 83
2014 AS-03 25 29 20 1 1 23 0 70 4 69
2014 AS-04 39 23 14 2 2 20 0 77 6 44
2014 AS-05 31 28 19 2 6 13 2 69 9 54
2014 AS-06 39 32 16 3 3 6 0 76 7 31
2014 AS-07 22 44 22 6 0 6 0 71 6 18
2011 AS 40 33 12 2 2 9 1 82 5 494
2011 AS-01 46 31 11 2 1 9 0 84 3 98
2011 AS-02 40 33 12 2 1 11 2 82 4 129
2011 AS-03 40 34 10 3 2 8 3 83 6 98
2011 AS-04 32 40 9 6 4 9 0 79 12 47
2011 AS-05 40 35 14 2 0 9 0 83 2 57
2011 AS-06 41 32 18 0 3 6 0 78 3 34
2011 AS-07 41 33 19 0 0 7 0 80 0 27

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 16 84 341
2017 AS-01 13 87 60
2017 AS-02 16 84 82
2017 AS-03 22 78 74
2017 AS-04 14 86 42
2017 AS-05 21 79 38
2017 AS-07 0 100 15
2014 AS 17 83 385
2014 AS-01 19 81 73
2014 AS-02 15 85 84
2014 AS-03 17 83 69
2014 AS-04 18 82 44
2014 AS-05 16 84 54

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 79 21 54
2017 AS-02 69 31 13
2017 AS-03 93 7 16
2014 AS 71 29 66
2014 AS-01 64 36 14
2014 AS-02 38 62 13
2014 AS-03 83 17 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 37 7 2 0 2 0 91 2 43
2017 AS-03 61 27 13 0 0 0 0 87 0 15
2014 AS 60 30 2 6 2 0 0 89 9 47
2014 AS-03 40 50 0 10 0 0 0 90 10 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 46 8 6 2 3 1 83 9 340
2017 AS-01 18 45 15 3 3 8 7 75 8 60
2017 AS-02 39 44 6 6 2 1 1 85 9 81
2017 AS-03 36 46 4 8 3 3 0 85 11 74
2017 AS-04 33 53 5 7 2 0 0 86 10 42
2017 AS-05 45 42 8 5 0 0 0 87 5 38
2017 AS-06 41 36 14 9 0 0 0 77 9 22
2017 AS-07 33 67 0 0 0 0 0 100 0 15
2014 AS 33 50 8 5 2 1 1 85 7 384
2014 AS-01 29 49 12 3 3 1 3 81 6 73
2014 AS-02 30 50 8 4 5 2 1 83 9 84
2014 AS-03 35 46 9 9 0 1 0 82 9 69
2014 AS-04 30 57 2 9 2 0 0 86 11 44
2014 AS-05 46 43 9 2 0 0 0 89 2 54
2014 AS-06 39 58 0 3 0 0 0 97 3 31
2014 AS-07 29 47 6 6 0 0 12 87 7 17
2011 AS 34 51 7 4 2 0 2 87 6 494
2011 AS-01 29 43 12 9 3 1 3 74 13 98
2011 AS-02 32 57 6 2 2 1 1 90 4 129
2011 AS-03 40 48 6 3 0 0 3 91 3 98
2011 AS-04 34 51 6 4 4 0 0 85 9 47
2011 AS-05 40 53 4 4 0 0 0 93 4 57
2011 AS-06 32 62 3 0 0 0 3 97 0 34
2011 AS-07 30 56 7 4 0 0 4 88 4 27
2008 AS 35 45 9 5 3 3 1 83 8 422
2008 AS-01 38 33 13 7 4 4 1 75 12 96
2008 AS-02 29 50 12 4 1 5 0 82 5 105
2008 AS-03 34 45 6 8 4 1 1 81 13 71
2008 AS-04 37 54 5 2 2 0 0 90 5 41
2008 AS-05 44 47 4 4 0 0 0 91 4 45
2008 AS-06 27 69 4 0 0 0 0 96 0 26
2008 AS-07 31 38 8 4 8 0 12 78 13 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 18 25 3 4 27 7 50 11 338
2017 AS-01 17 15 29 3 3 22 10 47 10 59
2017 AS-02 16 16 24 5 5 30 4 49 15 80
2017 AS-03 18 11 28 0 5 31 7 46 9 74
2017 AS-04 5 33 26 7 2 24 2 52 12 42
2017 AS-05 13 18 34 5 5 13 11 41 14 38
2017 AS-06 32 23 5 4 0 32 5 87 6 22
2017 AS-07 7 27 13 0 0 47 7 71 0 15
2014 AS 9 21 22 6 3 26 12 50 14 383
2014 AS-01 10 22 23 8 1 23 12 49 15 72
2014 AS-02 10 32 18 6 1 23 11 63 11 84
2014 AS-03 10 17 25 6 1 29 12 46 12 69
2014 AS-04 14 12 19 5 2 37 12 50 14 43
2014 AS-05 6 15 33 6 6 24 11 31 17 54
2014 AS-06 10 26 19 10 0 22 13 55 15 31
2014 AS-07 6 17 11 0 17 28 22 44 33 18
2011 AS 14 23 25 6 4 22 7 52 13 493
2011 AS-01 17 14 26 4 4 24 10 48 13 98
2011 AS-02 11 25 26 6 5 24 3 49 15 129
2011 AS-03 13 29 15 6 4 23 9 62 15 97
2011 AS-04 13 13 36 9 9 15 6 32 22 47
2011 AS-05 14 25 28 5 0 25 4 54 7 57
2011 AS-06 12 24 29 6 0 18 12 50 8 34
2011 AS-07 19 41 19 4 0 7 11 73 5 27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 28 9 4 1 13 3 83 6 339
2017 AS-01 36 25 14 2 0 15 8 80 2 59
2017 AS-02 47 26 5 5 0 15 2 88 6 81
2017 AS-03 57 21 7 3 0 12 0 89 3 74
2017 AS-04 35 31 12 7 2 12 0 75 11 42
2017 AS-05 23 37 16 5 5 11 3 70 12 38
2017 AS-06 55 27 5 5 0 5 5 90 5 22
2017 AS-07 40 40 0 0 7 13 0 92 8 15
2014 AS 43 32 10 4 1 9 2 83 5 385
2014 AS-01 37 39 10 3 0 7 5 86 3 73
2014 AS-02 37 29 15 1 1 15 1 79 3 84
2014 AS-03 41 38 6 4 1 10 0 87 6 69
2014 AS-04 59 27 9 0 2 2 0 88 2 44
2014 AS-05 54 24 9 6 0 7 0 84 6 54
2014 AS-06 55 26 10 6 3 0 0 81 10 31
2014 AS-07 22 39 6 11 6 11 6 73 20 18
2011 AS 45 30 10 3 2 7 3 84 5 493
2011 AS-01 42 29 11 1 3 10 4 82 5 98
2011 AS-02 43 33 9 2 2 9 2 85 4 129
2011 AS-03 45 32 11 4 1 3 4 82 5 98
2011 AS-04 47 32 11 0 4 4 2 84 5 47
2011 AS-05 57 18 9 2 2 13 0 86 4 56
2011 AS-06 50 26 9 9 0 3 3 81 9 34
2011 AS-07 33 44 7 4 0 0 11 88 4 27
2008 AS 45 28 9 3 1 12 2 85 4 421
2008 AS-01 44 26 10 4 2 11 2 81 7 96
2008 AS-02 45 30 4 3 0 17 1 92 4 104
2008 AS-03 45 23 13 3 0 14 3 81 3 71
2008 AS-04 37 39 15 2 0 7 0 82 3 41
2008 AS-05 51 24 11 4 0 9 0 83 5 45
2008 AS-06 54 38 4 0 4 0 0 92 4 26
2008 AS-07 50 19 8 0 0 12 12 90 0 26

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 33 12 3 1 17 2 80 5 340
2017 AS-01 27 28 15 2 3 18 7 73 7 60
2017 AS-02 37 31 12 2 0 15 2 82 3 81
2017 AS-03 41 32 9 3 0 15 0 86 3 74
2017 AS-04 21 45 12 5 0 17 0 80 6 42
2017 AS-05 21 34 19 5 3 18 0 68 10 38
2017 AS-06 45 23 5 4 0 18 5 89 5 22
2017 AS-07 47 33 7 0 7 7 0 86 7 15
2014 AS 34 33 12 5 2 12 2 78 8 384
2014 AS-01 35 34 12 3 1 8 7 80 5 72
2014 AS-02 30 30 15 5 1 18 1 74 7 84
2014 AS-03 28 39 12 4 1 16 0 79 7 69
2014 AS-04 39 32 9 7 2 9 2 79 10 44
2014 AS-05 43 24 13 6 6 9 0 73 12 54
2014 AS-06 42 29 10 10 0 10 0 79 11 31
2014 AS-07 28 39 11 6 6 6 6 75 13 18
2011 AS 36 34 12 4 3 8 3 78 8 491
2011 AS-01 39 27 13 1 4 11 4 78 6 97
2011 AS-02 34 38 13 4 1 9 2 80 5 128
2011 AS-03 37 36 10 5 0 7 4 83 6 97
2011 AS-04 30 36 13 4 6 9 2 74 12 47
2011 AS-05 37 37 5 4 7 11 0 82 12 57
2011 AS-06 41 15 24 12 0 6 3 61 13 34
2011 AS-07 30 41 11 4 7 0 7 76 12 27
2008 AS 40 31 13 4 3 8 2 79 7 421
2008 AS-01 46 26 9 4 4 7 3 80 9 96
2008 AS-02 37 33 13 4 2 9 2 79 6 105
2008 AS-03 40 30 13 4 1 9 3 79 6 70
2008 AS-04 29 44 15 5 0 7 0 79 5 41
2008 AS-05 49 22 13 4 4 7 0 76 10 45
2008 AS-06 46 27 15 0 4 8 0 79 4 26
2008 AS-07 35 31 12 0 0 15 8 85 0 26
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 23 8 5 4 0 1 82 9 338
2017 AS-01 57 29 8 3 2 0 2 87 5 60
2017 AS-02 62 21 8 2 7 0 0 82 10 81
2017 AS-03 65 18 9 4 1 0 3 85 6 74
2017 AS-04 53 26 12 7 2 0 0 79 9 42
2017 AS-05 46 24 5 19 5 0 0 70 24 37
2017 AS-06 76 10 5 5 5 0 0 86 10 21
2017 AS-07 67 20 7 0 7 0 0 87 7 15

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 58 23 11 4 3 1 0 82 7 340
2017 AS-01 55 29 10 5 0 0 2 85 5 60
2017 AS-02 59 19 11 5 6 0 0 78 11 81
2017 AS-03 68 20 8 1 1 1 0 89 3 74
2017 AS-04 53 24 16 5 2 0 0 77 7 42
2017 AS-05 47 21 11 11 8 3 0 70 19 38
2017 AS-06 59 32 9 0 0 0 0 91 0 22
2017 AS-07 60 20 13 0 7 0 0 80 7 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 43 13 8 2 3 0 76 11 340
2017 AS-01 25 42 15 10 3 5 0 70 14 60
2017 AS-02 36 37 16 7 1 2 0 74 9 81
2017 AS-03 39 31 11 11 1 7 0 75 13 74
2017 AS-04 23 55 10 5 5 2 0 80 10 42
2017 AS-05 26 45 16 8 5 0 0 71 13 38
2017 AS-06 37 45 14 4 0 0 0 82 4 22
2017 AS-07 20 73 0 7 0 0 0 93 7 15

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 43 17 10 7 3 1 65 17 340
2017 AS-01 15 46 14 10 7 8 0 67 18 59
2017 AS-02 20 42 18 6 8 5 1 65 15 82
2017 AS-03 26 43 18 7 6 1 0 70 12 74
2017 AS-04 17 52 12 12 7 0 0 69 19 42
2017 AS-05 8 34 32 13 11 3 0 43 24 38
2017 AS-06 32 27 18 14 0 5 5 65 15 22
2017 AS-07 20 60 0 13 7 0 0 80 20 15

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 27 24 10 14 0 3 51 25 340
2017 AS-01 18 22 25 13 17 2 3 42 32 60
2017 AS-02 26 30 19 10 13 0 2 57 24 81
2017 AS-03 26 24 20 11 15 0 4 52 27 74
2017 AS-04 17 26 38 7 10 0 2 44 17 42
2017 AS-05 16 40 21 11 10 0 3 57 21 38
2017 AS-06 36 18 28 0 18 0 0 55 18 22
2017 AS-07 27 27 13 13 20 0 0 53 33 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 28 22 18 12 0 1 49 30 339
2017 AS-01 30 28 15 17 7 0 3 60 24 60
2017 AS-02 27 29 17 16 10 0 0 57 26 81
2017 AS-03 17 32 18 12 20 0 0 50 33 74
2017 AS-04 19 24 29 21 7 0 0 43 28 42
2017 AS-05 11 24 34 24 8 0 0 34 32 38
2017 AS-06 24 19 14 23 19 0 0 43 43 21
2017 AS-07 0 27 40 27 7 0 0 27 33 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 30 22 13 9 1 2 55 22 338
2017 AS-01 34 17 25 8 5 2 8 57 15 59
2017 AS-02 27 35 19 8 10 1 0 63 19 81
2017 AS-03 26 34 18 14 10 0 0 59 23 74
2017 AS-04 17 36 31 10 7 0 0 53 16 42
2017 AS-05 13 29 26 21 8 0 3 43 30 38
2017 AS-06 27 23 14 28 8 0 0 50 36 22
2017 AS-07 0 36 29 21 14 0 0 36 36 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 22 26 14 13 1 2 45 28 340
2017 AS-01 27 20 27 8 12 2 5 50 21 60
2017 AS-02 25 19 26 15 9 1 5 47 25 81
2017 AS-03 24 22 26 9 19 0 0 46 29 74
2017 AS-04 29 14 19 26 11 0 0 43 38 42
2017 AS-05 8 32 34 11 16 0 0 40 26 38
2017 AS-06 14 32 23 14 13 0 5 48 28 22
2017 AS-07 0 27 40 20 13 0 0 27 33 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 23 14 6 4 1 10 74 10 340
2017 AS-01 42 20 3 7 2 2 25 84 11 60
2017 AS-02 47 21 9 4 4 0 16 81 9 81
2017 AS-03 50 23 16 3 4 1 3 76 7 74
2017 AS-04 52 22 12 10 2 0 2 75 12 42
2017 AS-05 29 29 29 3 5 0 5 61 8 38
2017 AS-06 36 31 18 9 5 0 0 68 14 22
2017 AS-07 20 33 20 13 7 0 7 57 21 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 30 20 9 7 0 1 63 17 339
2017 AS-01 35 28 18 7 7 0 5 67 14 60
2017 AS-02 41 28 16 6 7 0 1 70 14 81
2017 AS-03 36 27 20 11 6 0 0 63 16 74
2017 AS-04 33 31 26 5 5 0 0 64 10 42
2017 AS-05 13 32 24 21 11 0 0 45 31 38
2017 AS-06 28 38 19 0 14 0 0 66 14 21
2017 AS-07 20 40 13 20 7 0 0 60 27 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 35 20 8 4 0 2 67 12 338
2017 AS-01 37 37 13 7 2 0 5 77 9 60
2017 AS-02 34 26 25 8 4 1 4 62 12 81
2017 AS-03 32 35 24 7 1 0 0 67 8 74
2017 AS-04 25 39 17 7 10 0 2 65 18 41
2017 AS-05 16 45 19 13 8 0 0 60 21 38
2017 AS-06 33 34 14 14 0 0 5 70 15 21
2017 AS-07 40 40 7 0 13 0 0 80 13 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 33 26 9 6 1 1 59 14 339
2017 AS-01 37 33 15 8 2 3 2 74 11 60
2017 AS-02 29 34 21 9 5 1 1 65 14 81
2017 AS-03 24 32 30 4 8 1 0 57 12 74
2017 AS-04 24 29 26 14 7 0 0 53 22 42
2017 AS-05 18 37 24 16 5 0 0 55 21 38
2017 AS-06 19 39 33 5 5 0 0 57 10 21
2017 AS-07 7 27 60 0 7 0 0 33 7 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 30 22 8 6 1 1 63 15 339
2017 AS-01 40 27 27 2 2 2 2 69 3 60
2017 AS-02 38 23 21 8 4 4 2 66 12 81
2017 AS-03 32 26 26 11 5 0 0 58 16 74
2017 AS-04 24 38 22 7 10 0 0 62 16 42
2017 AS-05 18 32 21 16 13 0 0 50 29 38
2017 AS-06 28 39 10 14 5 0 5 70 19 21
2017 AS-07 27 47 13 0 13 0 0 73 13 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 33 16 9 7 1 1 67 17 339
2017 AS-01 35 23 18 8 12 2 2 60 21 60
2017 AS-02 41 28 11 12 5 1 1 71 18 81
2017 AS-03 27 41 16 5 9 0 1 68 15 74
2017 AS-04 31 43 17 4 5 0 0 74 9 42
2017 AS-05 26 37 21 13 0 0 3 65 14 38
2017 AS-06 39 28 14 10 5 0 5 70 15 21
2017 AS-07 13 40 20 13 13 0 0 53 27 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 18 10 4 2 0 3 83 7 341
2017 AS-01 55 25 12 2 3 0 3 83 5 60
2017 AS-02 66 11 9 6 2 0 6 82 9 82
2017 AS-03 69 12 14 3 3 0 0 81 5 74
2017 AS-04 71 17 10 0 2 0 0 88 2 42
2017 AS-05 50 26 8 11 0 0 5 80 11 38
2017 AS-06 82 9 0 4 5 0 0 92 8 22
2017 AS-07 40 40 13 7 0 0 0 80 7 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 12 5 3 3 0 6 88 7 341
2017 AS-01 73 8 2 5 3 0 8 89 9 60
2017 AS-02 66 10 5 3 6 0 10 84 10 82
2017 AS-03 77 15 4 1 1 1 0 93 3 74
2017 AS-04 69 14 10 5 2 0 0 83 7 42
2017 AS-05 58 16 13 3 5 0 5 78 8 38
2017 AS-06 82 5 5 4 0 0 5 91 4 22
2017 AS-07 67 27 0 0 0 0 7 100 0 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 28 8 2 3 0 3 87 5 340
2017 AS-01 58 25 3 2 3 0 8 91 5 60
2017 AS-02 55 26 6 3 5 1 4 85 9 82
2017 AS-03 59 29 10 3 0 0 0 88 3 73
2017 AS-04 55 31 12 0 2 0 0 86 2 42
2017 AS-05 42 32 16 5 5 0 0 74 11 38
2017 AS-06 65 31 0 0 0 0 5 100 0 22
2017 AS-07 53 40 7 0 0 0 0 93 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 17 9 5 4 1 3 81 10 341
2017 AS-01 60 15 8 5 3 2 7 82 9 60
2017 AS-02 58 17 5 5 7 1 6 81 13 82
2017 AS-03 68 12 12 4 3 1 0 81 7 74
2017 AS-04 64 17 12 5 2 0 0 81 7 42
2017 AS-05 37 29 21 5 8 0 0 66 13 38
2017 AS-06 73 13 5 5 0 0 5 90 5 22
2017 AS-07 67 20 0 13 0 0 0 87 13 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 9 6 0 2 1 30 89 3 338
2017 AS-01 54 2 2 0 2 0 41 94 3 59
2017 AS-02 50 4 1 0 3 1 41 93 4 80
2017 AS-03 65 7 3 0 0 0 26 96 0 74
2017 AS-04 55 17 11 0 2 0 14 84 3 42
2017 AS-05 42 18 13 0 0 3 24 82 0 38
2017 AS-06 45 14 14 0 5 0 22 76 6 22
2017 AS-07 27 33 13 7 7 0 13 69 15 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 72 13 3 0 1 0 11 96 1 340
2017 AS-01 72 5 3 0 2 0 18 94 2 60
2017 AS-02 69 12 0 1 1 1 15 97 3 82
2017 AS-03 77 16 3 0 0 0 4 97 0 74
2017 AS-04 71 19 7 0 0 0 2 93 0 42
2017 AS-05 70 19 5 0 0 0 5 94 0 37
2017 AS-06 82 9 0 0 0 0 9 100 0 22
2017 AS-07 73 7 0 0 0 0 20 100 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 66 14 7 3 4 1 5 85 7 341
2017 AS-01 57 12 8 5 12 0 7 73 18 60
2017 AS-02 63 15 7 2 5 2 5 84 8 82
2017 AS-03 73 14 7 3 3 0 1 88 5 74
2017 AS-04 83 7 7 0 2 0 0 90 2 42
2017 AS-05 58 21 8 8 0 0 5 83 8 38
2017 AS-06 69 18 5 0 0 0 9 95 0 22
2017 AS-07 67 13 13 0 0 0 7 86 0 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 29 14 4 4 0 3 78 8 341
2017 AS-01 37 28 18 7 7 2 2 67 14 60
2017 AS-02 50 23 13 2 7 0 4 76 10 82
2017 AS-03 50 26 12 10 3 0 0 76 12 74
2017 AS-04 64 22 14 0 0 0 0 86 0 42
2017 AS-05 29 55 13 0 0 0 3 86 0 38
2017 AS-06 64 14 13 0 0 0 9 85 0 22
2017 AS-07 33 47 13 0 0 0 7 86 0 15

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 29 39 10 5 0 0 46 15 341
2017 AS-01 17 32 43 8 0 0 0 48 8 60
2017 AS-02 27 29 27 7 9 1 0 57 16 82
2017 AS-03 17 30 34 15 4 0 0 47 19 74
2017 AS-04 12 38 38 5 7 0 0 50 12 42
2017 AS-05 8 32 42 13 5 0 0 40 19 38
2017 AS-06 5 9 82 5 0 0 0 14 5 22
2017 AS-07 7 20 47 13 13 0 0 27 27 15

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 21 37 21 12 0 1 34 29 339
2017 AS-01 3 23 38 20 13 0 2 34 27 60
2017 AS-02 12 13 39 16 18 0 1 35 26 82
2017 AS-03 10 22 30 23 15 0 0 38 32 73
2017 AS-04 7 22 35 22 14 0 0 36 29 42
2017 AS-05 8 29 29 32 3 0 0 34 37 38
2017 AS-06 0 23 48 24 5 0 0 29 23 21
2017 AS-07 20 13 47 20 0 0 0 20 33 15
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 28 18 7 8 2 1 37 63 341
2017 AS-01 35 27 17 7 10 3 2 37 63 60
2017 AS-02 41 23 16 8 10 1 1 42 58 82
2017 AS-03 36 30 15 8 11 0 0 36 64 74
2017 AS-04 31 26 31 5 2 5 0 32 68 42
2017 AS-05 29 37 18 0 13 3 0 30 70 38
2017 AS-06 37 23 8 14 5 5 9 42 58 22
2017 AS-07 40 40 13 7 0 0 0 40 60 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 22 206
2017 AS-01 29 35
2017 AS-02 21 47
2017 AS-03 17 47
2017 AS-04 30 27
2017 AS-05 20 25
2017 AS-06 9 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 29 206
2017 AS-01 26 35
2017 AS-02 27 47
2017 AS-03 36 47
2017 AS-04 30 27
2017 AS-05 24 25
2017 AS-06 28 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 23 206
2017 AS-01 14 35
2017 AS-02 36 47
2017 AS-03 23 47
2017 AS-04 15 27
2017 AS-05 20 25
2017 AS-06 9 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 38 206
2017 AS-01 23 35
2017 AS-02 32 47
2017 AS-03 45 47
2017 AS-04 33 27
2017 AS-05 52 25
2017 AS-06 63 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 5 206
2017 AS-01 6 35
2017 AS-02 6 47
2017 AS-03 9 47
2017 AS-04 4 27
2017 AS-05 0 25
2017 AS-06 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 AS 45 206
2017 AS-01 54 35
2017 AS-02 40 47
2017 AS-03 38 47
2017 AS-04 63 27
2017 AS-05 44 25
2017 AS-06 46 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 5 52 17 7 4 14 204
2017 AS-01 12 47 15 9 3 15 34
2017 AS-02 2 50 15 7 11 15 46
2017 AS-03 4 56 19 2 2 17 47
2017 AS-04 0 48 30 15 0 7 27
2017 AS-05 4 54 15 12 3 12 26
2017 AS-06 18 46 9 9 0 17 11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 22 15 20 17 2 9 41 42 208
2017 AS-01 11 19 14 19 17 5 14 38 45 36
2017 AS-02 13 27 19 11 24 2 4 43 37 47
2017 AS-03 6 32 11 26 10 2 13 45 42 47
2017 AS-04 22 19 15 19 15 4 7 46 38 27
2017 AS-05 12 12 27 19 23 0 8 25 46 26
2017 AS-06 28 0 9 46 17 0 0 28 63 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 3 15 11 20 44 2 5 19 69 207
2017 AS-01 9 17 6 20 43 0 6 28 66 35
2017 AS-02 2 17 11 13 51 2 4 21 68 47
2017 AS-03 0 21 11 28 36 0 4 22 67 47
2017 AS-04 0 15 11 19 44 7 4 17 71 27
2017 AS-05 4 4 16 27 46 4 0 8 76 26
2017 AS-06 0 9 9 18 63 0 0 9 82 11
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