2017 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	43	10	6	3	0	81	9	3724
2017	Language requirement of position - Unilingual English	38	42	7	5	6	0	81	12	403
2017	Language requirement of position - Either English or French	43	37	11	4	5	1	80	9	164
2014	Language requirement of position - Bilingual	31	44	12	8	4	0	75	13	3568
2014	Language requirement of position - Unilingual English	34	40	10	9	7	0	74	17	354
2014	Language requirement of position - Unilingual French	21	79	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	31	48	8	10	3	0	79	13	123

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	40	14	11	7	0	0	68	18	3723
2017	Language requirement of position - Unilingual English	34	34	11	11	9	1	0	68	20	402
2017	Language requirement of position - Either English or French	35	37	12	8	8	0	1	73	15	163

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	36	7	3	1	0	88	4	3711
2017	Language requirement of position - Unilingual English	59	29	9	2	2	0	87	4	402
2017	Language requirement of position - Either English or French	54	32	10	2	2	1	87	3	164
2014	Language requirement of position - Bilingual	57	31	8	2	1	0	88	4	3562
2014	Language requirement of position - Unilingual English	64	24	8	2	1	0	88	4	354
2014	Language requirement of position - Unilingual French	30	70	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	62	23	12	2	2	0	85	3	122

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	40	10	5	3	0	0	83	8	3709
2017	Language requirement of position - Unilingual English	45	37	8	7	3	0	0	82	10	403
2017	Language requirement of position - Either English or French	47	41	3	5	3	0	1	89	8	164
2014	Language requirement of position - Bilingual	38	41	12	6	3	0	0	79	9	3564
2014	Language requirement of position - Unilingual English	36	41	11	6	4	1	0	78	10	354
2014	Language requirement of position - Unilingual French	21	70	9	0	0	0	0	91	0	10
2014	Language requirement of position - Either English or French	42	40	10	5	2	0	0	82	8	122

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	34	22	12	6	1	0	60	18	3717
2017	Language requirement of position - Unilingual English	34	32	17	12	5	1	0	66	17	402
2017	Language requirement of position - Either English or French	40	27	17	8	7	1	1	68	15	162
2014	Language requirement of position - Bilingual	19	38	21	15	6	1	0	57	21	3565
2014	Language requirement of position - Unilingual English	26	39	16	10	7	1	0	65	18	352
2014	Language requirement of position - Unilingual French	10	71	19	0	0	0	0	81	0	10
2014	Language requirement of position - Either English or French	30	35	20	8	5	1	1	66	13	123

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	39	19	12	6	0	0	64	18	3722
2017	Language requirement of position - Unilingual English	33	33	16	12	6	0	0	66	18	403
2017	Language requirement of position - Either English or French	39	31	14	9	8	0	1	69	16	163
2014	Language requirement of position - Bilingual	19	38	20	16	7	0	0	57	23	3565
2014	Language requirement of position - Unilingual English	26	39	15	13	7	1	0	65	20	354
2014	Language requirement of position - Unilingual French	10	62	28	0	0	0	0	72	0	10
2014	Language requirement of position - Either English or French	31	33	20	9	6	1	1	65	15	123

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	33	15	9	6	3	1	69	16	3718
2017	Language requirement of position - Unilingual English	37	27	16	10	7	3	0	65	18	402
2017	Language requirement of position - Either English or French	40	22	13	9	7	5	3	68	18	162
2014	Language requirement of position - Bilingual	31	30	17	11	7	3	1	64	18	3562
2014	Language requirement of position - Unilingual English	30	30	14	14	6	5	1	64	22	354
2014	Language requirement of position - Unilingual French	0	62	19	0	0	10	10	77	0	10
2014	Language requirement of position - Either English or French	38	29	14	8	8	2	1	69	16	123

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	34	11	5	4	3	1	78	10	3725
2017	Language requirement of position - Unilingual English	43	29	11	8	7	2	1	74	15	403
2017	Language requirement of position - Either English or French	46	31	11	5	4	1	2	79	9	164
2014	Language requirement of position - Bilingual	39	33	13	7	4	3	1	75	12	3565
2014	Language requirement of position - Unilingual English	40	27	15	8	7	2	1	69	16	354
2014	Language requirement of position - Unilingual French	49	41	10	0	0	0	0	90	0	10
2014	Language requirement of position - Either English or French	41	31	13	6	5	4	1	76	11	123

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	37	10	8	5	1	0	77	13	3727
2017	Language requirement of position - Unilingual English	40	32	10	9	8	1	0	73	17	403
2017	Language requirement of position - Either English or French	44	30	8	8	8	1	1	75	16	164
2014	Language requirement of position - Bilingual	36	37	11	10	5	1	0	75	14	3566
2014	Language requirement of position - Unilingual English	38	29	13	10	8	1	1	68	18	354
2014	Language requirement of position - Unilingual French	49	51	0	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	35	37	12	11	4	1	1	73	15	123

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	30	12	8	5	1	0	75	13	3717
2017	Language requirement of position - Unilingual English	51	24	10	8	6	1	0	76	14	403
2017	Language requirement of position - Either English or French	53	27	6	7	6	0	1	81	13	164
2014	Language requirement of position - Bilingual	39	34	13	8	5	1	1	74	13	3561
2014	Language requirement of position - Unilingual English	45	25	14	7	7	1	1	72	15	354
2014	Language requirement of position - Unilingual French	81	19	0	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	41	32	15	7	2	2	1	76	9	123

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	36	17	11	6	6	0	64	17	3723
2017	Language requirement of position - Unilingual English	30	29	17	10	5	9	1	65	16	400
2017	Language requirement of position - Either English or French	32	32	10	6	7	12	1	73	15	163
2014	Language requirement of position - Bilingual	20	36	20	10	6	7	0	60	18	3564
2014	Language requirement of position - Unilingual English	20	36	20	9	7	7	0	61	18	354
2014	Language requirement of position - Unilingual French	11	69	0	0	0	20	0	100	0	10
2014	Language requirement of position - Either English or French	29	28	19	10	4	9	1	64	15	123

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	36	21	13	8	2	0	57	22	3726
2017	Language requirement of position - Unilingual English	23	34	19	15	7	2	1	59	22	402
2017	Language requirement of position - Either English or French	33	28	14	10	9	4	2	65	20	163
2014	Language requirement of position - Bilingual	15	32	23	17	10	2	0	48	28	3565
2014	Language requirement of position - Unilingual English	17	33	20	16	12	2	0	51	29	353
2014	Language requirement of position - Unilingual French	0	52	17	0	11	20	0	64	14	10
2014	Language requirement of position - Either English or French	29	30	11	15	7	6	1	63	24	123

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	30	24	19	10	5	0	44	30	3719
2017	Language requirement of position - Unilingual English	18	28	17	21	9	6	1	50	32	403
2017	Language requirement of position - Either English or French	19	29	16	15	10	10	1	54	28	163
2014	Language requirement of position - Bilingual	8	27	24	22	14	4	0	36	38	3565
2014	Language requirement of position - Unilingual English	14	22	20	22	17	5	1	38	41	353
2014	Language requirement of position - Unilingual French	0	52	17	0	11	20	0	64	14	10
2014	Language requirement of position - Either English or French	20	21	21	18	13	6	1	44	33	122

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	27	21	18	15	6	0	43	35	3723
2017	Language requirement of position - Unilingual English	17	26	15	19	16	7	0	47	38	403
2017	Language requirement of position - Either English or French	16	25	18	15	10	15	1	49	30	162
2014	Language requirement of position - Bilingual	9	23	23	22	17	6	0	33	42	3565
2014	Language requirement of position - Unilingual English	13	22	18	20	21	6	0	38	44	354
2014	Language requirement of position - Unilingual French	0	50	19	0	11	20	0	62	14	10
2014	Language requirement of position - Either English or French	21	22	13	19	14	9	1	49	36	123

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	33	21	20	12	3	0	46	33	3723
2017	Language requirement of position - Unilingual English	17	29	17	19	13	4	0	49	34	401
2017	Language requirement of position - Either English or French	21	32	12	16	12	6	1	57	30	163
2014	Language requirement of position - Bilingual	8	28	20	26	15	2	0	37	42	3562
2014	Language requirement of position - Unilingual English	11	27	17	23	18	3	0	40	42	354
2014	Language requirement of position - Unilingual French	0	41	29	10	11	10	0	45	23	10
2014	Language requirement of position - Either English or French	21	28	17	15	15	5	1	52	31	123

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	38	16	14	7	0	0	63	21	3723
2017	Language requirement of position - Unilingual English	29	35	13	10	10	1	1	66	21	403
2017	Language requirement of position - Either English or French	34	41	11	6	7	0	1	76	13	164
2014	Language requirement of position - Bilingual	20	38	18	15	8	0	0	59	23	3568
2014	Language requirement of position - Unilingual English	26	36	10	13	14	1	0	63	27	353
2014	Language requirement of position - Unilingual French	31	38	19	0	11	0	0	70	11	10
2014	Language requirement of position - Either English or French	23	38	11	20	7	1	1	62	27	122

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	44	14	11	5	0	70	16	3724
2017	Language requirement of position - Unilingual English	29	41	13	13	4	0	70	17	403
2017	Language requirement of position - Either English or French	30	40	12	12	6	1	70	18	164

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	24	18	18	11	14	4	44	34	3723
2017	Language requirement of position - Unilingual English	7	20	21	16	14	19	4	34	38	400
2017	Language requirement of position - Either English or French	15	15	14	16	10	24	6	43	37	163
2014	Language requirement of position - Bilingual	10	25	20	18	11	13	3	42	34	3565
2014	Language requirement of position - Unilingual English	11	15	18	16	20	16	4	33	45	354
2014	Language requirement of position - Unilingual French	21	21	8	19	0	10	21	61	27	10
2014	Language requirement of position - Either English or French	12	13	26	14	9	22	4	33	31	123

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	39	12	11	5	1	1	72	16	3728
2017	Language requirement of position - Unilingual English	40	32	11	8	7	1	0	74	14	403
2017	Language requirement of position - Either English or French	39	39	6	7	7	0	2	80	14	164
2014	Language requirement of position - Bilingual	30	39	13	11	5	1	1	70	17	3565
2014	Language requirement of position - Unilingual English	35	35	13	8	8	1	1	71	16	354
2014	Language requirement of position - Unilingual French	39	53	8	0	0	0	0	92	0	10
2014	Language requirement of position - Either English or French	27	44	13	8	5	2	1	73	14	123

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	38	17	12	5	3	7	62	19	1579
2017	Language requirement of position - Unilingual English	17	44	16	11	0	5	6	69	13	34
2014	Language requirement of position - Bilingual	20	37	16	10	5	4	8	65	17	1501
2014	Language requirement of position - Unilingual English	21	27	23	12	4	4	8	55	19	25
2014	Language requirement of position - Either English or French	19	12	14	6	15	8	26	47	32	14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	39	12	10	5	1	0	73	15	3718
2017	Language requirement of position - Unilingual English	29	32	9	14	12	3	1	63	27	402
2017	Language requirement of position - Either English or French	35	35	8	11	7	3	1	73	19	163
2014	Language requirement of position - Bilingual	31	45	10	9	3	1	1	77	12	3566
2014	Language requirement of position - Unilingual English	27	36	9	17	9	2	1	64	26	353
2014	Language requirement of position - Unilingual French	42	40	8	0	0	0	10	91	0	10
2014	Language requirement of position - Either English or French	35	34	7	13	7	2	2	72	21	123

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	33	13	10	6	8	2	68	18	3723
2017	Language requirement of position - Unilingual English	26	23	13	14	11	12	2	56	29	403
2017	Language requirement of position - Either English or French	26	23	16	8	6	17	3	62	17	164
2014	Language requirement of position - Bilingual	30	32	13	10	6	7	2	68	18	3563
2014	Language requirement of position - Unilingual English	25	22	16	16	13	6	2	50	32	354
2014	Language requirement of position - Unilingual French	10	42	27	0	11	0	10	57	12	10
2014	Language requirement of position - Either English or French	26	19	13	17	9	12	4	54	31	122

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	41	13	16	7	0	64	23	3723
2017	Language requirement of position - Unilingual English	24	35	15	14	12	0	59	26	403
2017	Language requirement of position - Either English or French	24	37	16	11	9	2	63	21	163
2014	Language requirement of position - Bilingual	22	40	15	16	7	1	63	22	3566
2014	Language requirement of position - Unilingual English	22	32	11	19	14	0	55	34	354
2014	Language requirement of position - Unilingual French	21	40	21	17	0	0	62	17	10
2014	Language requirement of position - Either English or French	25	35	11	21	7	2	61	28	122

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	36	8	5	3	0	84	8	3722
2017	Language requirement of position - Unilingual English	47	37	8	5	4	0	83	9	402
2017	Language requirement of position - Either English or French	50	36	6	6	1	1	87	7	164
2014	Language requirement of position - Bilingual	45	38	8	6	3	0	83	9	3567
2014	Language requirement of position - Unilingual English	49	30	9	7	5	0	80	12	354
2014	Language requirement of position - Unilingual French	47	30	22	0	0	0	78	0	10
2014	Language requirement of position - Either English or French	42	35	8	9	5	0	78	14	123

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	36	6	6	3	0	86	8	3724
2017	Language requirement of position - Unilingual English	51	34	7	4	4	0	85	8	401
2017	Language requirement of position - Either English or French	51	36	5	4	3	1	88	7	164
2014	Language requirement of position - Bilingual	48	37	7	6	2	0	85	9	3565
2014	Language requirement of position - Unilingual English	52	31	6	7	4	0	83	11	354
2014	Language requirement of position - Unilingual French	39	50	0	0	11	0	89	11	10
2014	Language requirement of position - Either English or French	46	25	10	16	3	0	71	19	121

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	29	16	19	19	2	0	44	39	3724
2017	Language requirement of position - Unilingual English	19	28	16	17	17	3	0	48	35	403
2017	Language requirement of position - Either English or French	21	34	11	17	9	7	1	60	28	162
2014	Language requirement of position - Bilingual	11	30	19	21	16	2	0	42	38	3568
2014	Language requirement of position - Unilingual English	18	23	19	19	19	1	0	42	39	354
2014	Language requirement of position - Unilingual French	0	41	38	11	0	0	10	45	12	10
2014	Language requirement of position - Either English or French	21	20	18	14	17	8	1	46	35	123

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	22	12	19	31	1	2	35	52	3720
2017	Language requirement of position - Unilingual English	12	19	15	18	31	2	3	33	52	403
2017	Language requirement of position - Either English or French	12	23	14	17	20	3	10	40	43	163
2014	Language requirement of position - Bilingual	11	23	15	23	26	1	1	35	50	3566
2014	Language requirement of position - Unilingual English	11	14	14	22	35	4	1	26	60	354
2014	Language requirement of position - Unilingual French	0	29	32	8	11	0	20	36	24	10
2014	Language requirement of position - Either English or French	13	16	15	13	32	5	6	32	50	123

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	43	12	10	4	0	0	74	15	3709
2017	Language requirement of position - Unilingual English	33	38	14	8	7	0	0	71	15	403
2017	Language requirement of position - Either English or French	30	43	15	6	4	0	2	75	10	163
2014	Language requirement of position - Bilingual	23	44	14	13	6	0	0	67	19	3567
2014	Language requirement of position - Unilingual English	24	39	11	15	11	0	0	63	27	354
2014	Language requirement of position - Unilingual French	10	50	20	9	11	0	0	60	20	10
2014	Language requirement of position - Either English or French	28	35	12	17	7	1	1	63	24	123

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	37	14	11	5	0	0	70	16	3711
2017	Language requirement of position - Unilingual English	34	38	12	10	7	0	0	71	17	403
2017	Language requirement of position - Either English or French	36	37	14	7	5	0	1	73	12	164
2014	Language requirement of position - Bilingual	27	39	16	12	6	0	0	66	18	3566
2014	Language requirement of position - Unilingual English	30	36	15	10	9	1	0	66	19	354
2014	Language requirement of position - Unilingual French	30	41	19	11	0	0	0	70	11	10
2014	Language requirement of position - Either English or French	27	33	15	18	6	1	0	61	24	122

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	39	16	11	4	0	0	69	15	3713
2017	Language requirement of position - Unilingual English	34	37	11	9	7	0	1	72	17	402
2017	Language requirement of position - Either English or French	38	36	10	7	6	1	1	76	13	164
2014	Language requirement of position - Bilingual	28	40	16	11	4	0	0	68	16	3564
2014	Language requirement of position - Unilingual English	31	34	15	12	7	1	0	65	19	354
2014	Language requirement of position - Unilingual French	31	60	0	0	9	0	0	91	9	10
2014	Language requirement of position - Either English or French	34	32	18	8	5	1	2	67	14	122

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	36	26	14	6	4	0	52	21	3721
2017	Language requirement of position - Unilingual English	13	39	24	12	6	4	1	55	19	400
2017	Language requirement of position - Either English or French	17	39	19	8	8	7	3	62	17	162

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	35	12	14	8	0	0	66	22	3723
2017	Language requirement of position - Unilingual English	43	30	11	9	5	1	0	74	14	402
2017	Language requirement of position - Either English or French	42	28	13	7	7	1	1	71	15	164
2014	Language requirement of position - Bilingual	28	36	15	13	7	0	1	65	20	3566
2014	Language requirement of position - Unilingual English	37	35	9	10	6	2	1	74	16	354
2014	Language requirement of position - Unilingual French	21	60	0	9	0	0	9	90	10	10
2014	Language requirement of position - Either English or French	35	31	12	11	7	3	2	69	18	121

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	26	11	13	11	2	13	60	27	3721
2017	Language requirement of position - Unilingual English	30	25	9	13	11	3	8	63	27	403
2017	Language requirement of position - Either English or French	25	25	10	14	9	3	15	60	28	164
2014	Language requirement of position - Bilingual	27	28	9	13	10	1	11	63	26	3567
2014	Language requirement of position - Unilingual English	32	22	8	12	14	3	9	61	30	353
2014	Language requirement of position - Unilingual French	40	29	0	0	0	0	31	100	0	10
2014	Language requirement of position - Either English or French	34	18	9	14	11	2	13	62	28	121

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	35	20	14	9	0	1	57	22	3728
2017	Language requirement of position - Unilingual English	37	35	16	7	3	0	1	74	11	402
2017	Language requirement of position - Either English or French	42	32	14	7	3	0	2	76	10	164
2014	Language requirement of position - Bilingual	21	34	21	13	10	0	0	55	23	3567
2014	Language requirement of position - Unilingual English	32	38	16	8	4	1	1	71	12	354
2014	Language requirement of position - Unilingual French	30	60	0	0	9	0	0	91	9	10
2014	Language requirement of position - Either English or French	37	37	16	4	3	1	2	76	7	123

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	27	10	8	6	6	8	72	16	3722
2017	Language requirement of position - Unilingual English	44	23	11	7	5	5	5	75	13	403
2017	Language requirement of position - Either English or French	42	25	9	5	5	8	7	79	11	164
2014	Language requirement of position - Bilingual	33	26	11	7	6	7	10	71	16	3565
2014	Language requirement of position - Unilingual English	43	24	13	5	6	5	5	74	12	354
2014	Language requirement of position - Unilingual French	41	20	8	0	0	0	30	88	0	10
2014	Language requirement of position - Either English or French	38	31	11	3	4	6	7	79	8	123

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	37	36	27	3729
2017	Language requirement of position - Unilingual English	30	34	36	403
2017	Language requirement of position - Either English or French	38	30	32	163
2014	Language requirement of position - Bilingual	38	33	29	3567
2014	Language requirement of position - Unilingual English	33	31	37	354
2014	Language requirement of position - Unilingual French	9	70	21	10
2014	Language requirement of position - Either English or French	35	39	25	123

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	10	50	21	6	6	7	1388
2017	Language requirement of position - Unilingual English	18	30	25	4	17	6	121
2017	Language requirement of position - Either English or French	7	25	15	7	43	3	60
2014	Language requirement of position - Bilingual	9	56	20	10	9999	6	1370
2014	Language requirement of position - Unilingual English	20	40	16	10	9999	15	114
2014	Language requirement of position - Either English or French	15	25	27	8	9999	25	45

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	43	9	5	2	0	0	83	8	3726
2017	Language requirement of position - Unilingual English	44	36	10	5	4	1	0	80	10	402
2017	Language requirement of position - Either English or French	44	39	7	3	6	1	1	84	9	164
2014	Language requirement of position - Bilingual	36	43	11	6	3	0	0	80	9	3566
2014	Language requirement of position - Unilingual English	42	37	9	5	5	1	0	80	10	354
2014	Language requirement of position - Unilingual French	20	80	0	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	42	35	12	7	4	0	0	77	11	122

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	47	18	12	4	1	0	65	17	3719
2017	Language requirement of position - Unilingual English	23	40	19	10	7	1	0	64	17	403
2017	Language requirement of position - Either English or French	25	42	17	7	5	4	1	70	13	161
2014	Language requirement of position - Bilingual	13	39	21	17	8	1	0	53	26	3564
2014	Language requirement of position - Unilingual English	17	40	21	12	7	3	0	58	20	354
2014	Language requirement of position - Unilingual French	0	91	9	0	0	0	0	91	0	10
2014	Language requirement of position - Either English or French	26	31	21	12	7	2	2	59	19	123

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	27	38	16	6	1	2	23	38	3704
2017	Language requirement of position - Unilingual English	11	22	36	19	7	1	4	27	35	400
2017	Language requirement of position - Either English or French	7	24	30	23	12	1	3	36	33	164
2014	Language requirement of position - Bilingual	14	32	35	14	4	0	1	18	47	3557
2014	Language requirement of position - Unilingual English	14	28	32	14	9	1	2	24	44	354
2014	Language requirement of position - Unilingual French	22	10	50	8	0	0	10	9	36	10
2014	Language requirement of position - Either English or French	10	21	33	22	8	3	2	32	33	123

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	22	33	21	9	2	3	31	34	3698
2017	Language requirement of position - Unilingual English	13	20	26	23	12	2	4	38	35	401
2017	Language requirement of position - Either English or French	9	13	23	24	21	6	5	50	25	164
2014	Language requirement of position - Bilingual	19	30	28	15	5	1	2	21	50	3562
2014	Language requirement of position - Unilingual English	17	26	26	16	11	2	2	28	45	354
2014	Language requirement of position - Unilingual French	9	32	17	11	10	0	20	26	52	10
2014	Language requirement of position - Either English or French	17	18	22	19	16	3	6	38	38	123

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	28	28	12	5	1	2	17	53	3711
2017	Language requirement of position - Unilingual English	21	27	27	12	8	2	4	21	51	400
2017	Language requirement of position - Either English or French	18	22	28	15	10	3	4	27	43	164
2014	Language requirement of position - Bilingual	29	31	24	11	3	1	1	14	62	3560
2014	Language requirement of position - Unilingual English	27	25	27	11	7	1	2	19	53	353
2014	Language requirement of position - Unilingual French	20	29	31	10	0	9	0	11	55	10
2014	Language requirement of position - Either English or French	27	19	30	12	7	1	3	21	48	122

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	28	35	16	6	1	1	22	43	3704
2017	Language requirement of position - Unilingual English	9	21	36	18	11	1	4	30	31	400
2017	Language requirement of position - Either English or French	8	14	26	34	12	2	4	49	23	163
2014	Language requirement of position - Bilingual	15	30	35	15	4	1	1	19	45	3554
2014	Language requirement of position - Unilingual English	12	18	35	22	10	1	2	33	31	352
2014	Language requirement of position - Unilingual French	0	9	42	28	11	0	9	43	10	10
2014	Language requirement of position - Either English or French	13	12	31	19	15	2	8	38	28	121

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	29	26	10	6	2	3	17	56	3716
2017	Language requirement of position - Unilingual English	19	23	28	15	7	3	5	24	45	400
2017	Language requirement of position - Either English or French	14	16	18	28	13	6	5	46	34	164
2014	Language requirement of position - Bilingual	29	31	24	10	3	1	2	14	61	3563
2014	Language requirement of position - Unilingual English	21	26	29	11	9	1	3	21	49	354
2014	Language requirement of position - Unilingual French	20	10	18	32	9	0	10	46	34	10
2014	Language requirement of position - Either English or French	19	23	16	19	15	1	7	36	46	123

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	25	31	17	7	2	3	25	43	3704
2017	Language requirement of position - Unilingual English	16	23	26	14	10	4	6	28	43	401
2017	Language requirement of position - Either English or French	12	17	23	19	15	8	7	40	34	164
2014	Language requirement of position - Bilingual	16	24	32	18	6	1	3	25	41	3561
2014	Language requirement of position - Unilingual English	15	22	28	17	10	3	5	29	40	352
2014	Language requirement of position - Unilingual French	9	39	10	32	10	0	0	42	48	10
2014	Language requirement of position - Either English or French	13	17	27	20	14	3	6	38	33	122

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	29	31	11	5	1	2	16	52	3716
2017	Language requirement of position - Unilingual English	18	23	30	14	8	3	4	23	45	401
2017	Language requirement of position - Either English or French	17	16	24	26	9	3	4	38	36	164
2014	Language requirement of position - Bilingual	25	29	30	10	3	1	2	14	56	3559
2014	Language requirement of position - Unilingual English	25	24	29	10	7	2	3	18	52	354
2014	Language requirement of position - Unilingual French	20	11	18	21	10	9	10	38	39	10
2014	Language requirement of position - Either English or French	22	27	20	13	10	4	5	26	53	122

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	34	9	8	5	1	0	78	13	3721
2017	Language requirement of position - Unilingual English	37	28	11	13	9	1	1	66	23	403
2017	Language requirement of position - Either English or French	45	26	7	12	8	1	1	73	20	163
2014	Language requirement of position - Bilingual	45	32	9	9	4	1	0	78	13	3567
2014	Language requirement of position - Unilingual English	39	24	11	12	12	1	1	64	25	352
2014	Language requirement of position - Unilingual French	71	29	0	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	46	27	8	11	5	2	1	75	16	123

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	39	6	5	2	0	0	86	8	3717
2017	Language requirement of position - Unilingual English	43	35	10	9	3	1	0	79	11	401
2017	Language requirement of position - Either English or French	49	33	5	7	4	1	1	83	12	164
2014	Language requirement of position - Bilingual	46	41	6	5	2	0	0	87	7	3566
2014	Language requirement of position - Unilingual English	41	35	9	10	4	0	0	76	14	353
2014	Language requirement of position - Unilingual French	61	39	0	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	52	32	8	5	3	0	1	84	8	122

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	40	16	5	3	4	0	75	9	3721
2017	Language requirement of position - Unilingual English	31	34	19	5	4	6	1	70	10	402
2017	Language requirement of position - Either English or French	31	41	14	3	4	6	1	77	8	163
2014	Language requirement of position - Bilingual	36	40	14	4	2	5	0	80	6	3563
2014	Language requirement of position - Unilingual English	41	32	14	4	3	6	0	77	8	354
2014	Language requirement of position - Unilingual French	20	61	19	0	0	0	0	81	0	10
2014	Language requirement of position - Either English or French	49	27	10	6	2	6	0	81	9	123

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	44	14	8	3	2	0	75	11	3721
2017	Language requirement of position - Unilingual English	35	40	12	7	4	2	0	77	12	402
2017	Language requirement of position - Either English or French	36	44	9	6	3	1	1	81	9	163
2014	Language requirement of position - Bilingual	32	42	14	7	2	2	0	76	10	3567
2014	Language requirement of position - Unilingual English	38	34	13	8	3	3	0	75	12	354
2014	Language requirement of position - Unilingual French	20	70	10	0	0	0	0	90	0	10
2014	Language requirement of position - Either English or French	43	33	14	6	3	1	0	77	9	122

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	43	12	7	4	0	77	11	3720
2017	Language requirement of position - Unilingual English	40	38	11	8	2	0	79	10	403
2017	Language requirement of position - Either English or French	49	30	10	7	3	1	79	11	163
2014	Language requirement of position - Bilingual	31	43	14	8	4	0	74	12	3565
2014	Language requirement of position - Unilingual English	40	35	12	8	4	0	76	12	354
2014	Language requirement of position - Unilingual French	30	52	19	0	0	0	81	0	10
2014	Language requirement of position - Either English or French	47	30	13	7	4	0	76	10	123

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	34	14	10	7	5	5	65	19	3726
2017	Language requirement of position - Unilingual English	24	29	16	11	9	5	6	60	22	403
2017	Language requirement of position - Either English or French	25	30	10	11	7	4	12	66	21	164
2014	Language requirement of position - Bilingual	31	32	14	9	5	5	4	69	16	3567
2014	Language requirement of position - Unilingual English	28	29	14	10	11	3	5	62	23	354
2014	Language requirement of position - Unilingual French	41	50	0	0	0	9	0	100	0	10
2014	Language requirement of position - Either English or French	33	31	14	5	5	5	8	73	12	123

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	44	12	3	1	3	0	83	5	3717
2017	Language requirement of position - Unilingual English	35	41	11	4	3	3	1	80	8	403
2017	Language requirement of position - Either English or French	38	36	14	4	2	6	1	78	7	161
2014	Language requirement of position - Bilingual	38	43	11	4	2	3	0	83	6	3565
2014	Language requirement of position - Unilingual English	35	41	13	4	2	5	1	80	6	354
2014	Language requirement of position - Unilingual French	0	90	10	0	0	0	0	90	0	10
2014	Language requirement of position - Either English or French	40	39	7	5	3	5	1	84	8	123

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	39	10	9	4	3	1	75	14	3723
2017	Language requirement of position - Unilingual English	26	37	11	10	9	5	2	67	21	402
2017	Language requirement of position - Either English or French	33	26	12	13	7	4	4	65	22	161
2014	Language requirement of position - Bilingual	37	37	11	8	4	2	1	77	12	3567
2014	Language requirement of position - Unilingual English	31	32	12	10	6	7	1	69	17	354
2014	Language requirement of position - Unilingual French	0	66	11	0	11	11	0	75	13	10
2014	Language requirement of position - Either English or French	37	23	13	15	3	5	4	66	20	123

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	33	20	12	6	5	1	60	19	3722
2017	Language requirement of position - Unilingual English	18	29	22	12	11	6	3	51	25	402
2017	Language requirement of position - Either English or French	21	24	22	12	9	10	2	51	24	160
2014	Language requirement of position - Bilingual	23	34	20	12	5	5	1	61	18	3567
2014	Language requirement of position - Unilingual English	20	26	24	13	8	6	3	50	23	353
2014	Language requirement of position - Unilingual French	10	40	29	0	11	9	0	55	12	10
2014	Language requirement of position - Either English or French	20	30	17	13	6	8	5	58	22	123

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	20	18	16	18	11	5	39	41	3718
2017	Language requirement of position - Unilingual English	13	17	18	14	19	18	3	37	41	401
2017	Language requirement of position - Either English or French	13	19	16	10	15	20	7	44	34	161
2014	Language requirement of position - Bilingual	11	20	19	20	17	10	3	36	42	3566
2014	Language requirement of position - Unilingual English	13	20	18	14	18	13	4	40	39	354
2014	Language requirement of position - Unilingual French	0	27	21	0	11	30	10	46	19	10
2014	Language requirement of position - Either English or French	20	15	22	14	13	11	5	42	32	123

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	51	6	13	4	0	0	77	17	3726
2017	Language requirement of position - Unilingual English	30	47	6	13	4	0	0	77	17	403
2017	Language requirement of position - Either English or French	35	41	6	10	6	0	1	78	16	164
2014	Language requirement of position - Bilingual	31	49	5	11	3	0	0	80	14	3568
2014	Language requirement of position - Unilingual English	35	43	5	11	5	1	0	79	16	354
2014	Language requirement of position - Unilingual French	34	37	10	19	0	0	0	71	19	10
2014	Language requirement of position - Either English or French	34	42	6	15	2	0	1	77	17	123

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	39	7	13	6	0	74	19	3724
2017	Language requirement of position - Unilingual English	35	36	7	13	8	1	72	21	403
2017	Language requirement of position - Either English or French	41	33	9	10	5	1	75	16	164
2014	Language requirement of position - Bilingual	37	38	8	11	6	0	75	17	3561
2014	Language requirement of position - Unilingual English	38	33	8	14	5	1	72	20	352
2014	Language requirement of position - Unilingual French	41	30	29	0	0	0	71	0	10
2014	Language requirement of position - Either English or French	43	32	9	9	6	0	75	16	122

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	42	9	9	3	0	0	79	12	3718
2017	Language requirement of position - Unilingual English	41	34	12	10	3	0	0	75	13	400
2017	Language requirement of position - Either English or French	47	25	12	8	6	0	1	74	14	163
2014	Language requirement of position - Bilingual	37	41	11	8	2	0	0	79	10	3565
2014	Language requirement of position - Unilingual English	44	35	10	7	4	1	0	80	11	352
2014	Language requirement of position - Unilingual French	0	90	10	0	0	0	0	90	0	10
2014	Language requirement of position - Either English or French	42	34	10	12	2	0	0	76	14	122

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	29	4	4	1	0	0	91	5	3717
2017	Language requirement of position - Unilingual English	74	19	4	2	1	1	1	94	2	403
2017	Language requirement of position - Either English or French	69	19	7	3	2	0	1	88	4	164
2014	Language requirement of position - Bilingual	62	28	4	4	1	0	0	91	5	3566
2014	Language requirement of position - Unilingual English	73	20	5	1	1	1	1	93	2	354
2014	Language requirement of position - Unilingual French	52	27	0	21	0	0	0	79	21	10
2014	Language requirement of position - Either English or French	69	20	5	1	1	1	2	93	2	122

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	26	8	12	5	0	75	17	3727
2017	Language requirement of position - Unilingual English	67	22	4	3	3	1	90	6	403
2017	Language requirement of position - Either English or French	66	19	5	6	4	1	86	10	164
2014	Language requirement of position - Bilingual	48	26	8	13	6	0	74	19	3562
2014	Language requirement of position - Unilingual English	66	23	5	5	0	1	91	5	353
2014	Language requirement of position - Unilingual French	50	11	30	8	0	0	62	8	10
2014	Language requirement of position - Either English or French	65	21	5	4	5	1	87	9	122

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	23	6	7	3	0	1	85	10	3723
2017	Language requirement of position - Unilingual English	65	21	6	4	2	0	2	87	6	403
2017	Language requirement of position - Either English or French	62	23	7	4	2	1	2	87	6	164
2014	Language requirement of position - Bilingual	63	21	5	7	3	0	1	85	10	3567
2014	Language requirement of position - Unilingual English	69	18	6	2	1	0	2	90	4	354
2014	Language requirement of position - Unilingual French	71	29	0	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	71	15	4	4	2	0	3	90	6	123

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	74	17	4	3	2	0	92	5	3719
2017	Language requirement of position - Unilingual English	80	14	3	1	1	0	95	1	400
2017	Language requirement of position - Either English or French	78	15	2	2	1	2	96	2	164
2014	Language requirement of position - Bilingual	72	17	4	4	2	1	90	6	3564
2014	Language requirement of position - Unilingual English	84	10	3	0	0	2	96	1	354
2014	Language requirement of position - Unilingual French	89	11	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	85	7	4	2	0	3	95	2	122

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	32	9	8	3	1	1	80	11	3724
2017	Language requirement of position - Unilingual English	57	23	9	6	2	1	3	83	8	403
2017	Language requirement of position - Either English or French	53	29	7	3	3	1	4	87	6	163
2014	Language requirement of position - Bilingual	45	32	11	8	3	1	1	78	11	3567
2014	Language requirement of position - Unilingual English	57	27	8	3	2	1	2	87	5	354
2014	Language requirement of position - Unilingual French	30	70	0	0	0	0	0	100	0	10
2014	Language requirement of position - Either English or French	61	19	10	4	2	2	2	84	6	123

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	29	6	4	1	2	1	89	5	3719
2017	Language requirement of position - Unilingual English	63	19	7	4	3	2	2	85	8	400
2017	Language requirement of position - Either English or French	60	23	7	2	2	3	3	89	4	161
2014	Language requirement of position - Bilingual	57	29	6	3	1	2	1	89	5	3565
2014	Language requirement of position - Unilingual English	58	25	7	5	2	2	2	87	7	354
2014	Language requirement of position - Unilingual French	38	31	20	0	0	0	10	77	0	10
2014	Language requirement of position - Either English or French	66	20	5	2	1	4	1	91	4	123

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	17	83	3721
2017	Language requirement of position - Unilingual English	16	84	401
2017	Language requirement of position - Either English or French	18	82	164
2014	Language requirement of position - Bilingual	18	82	3558
2014	Language requirement of position - Unilingual English	22	78	352
2014	Language requirement of position - Either English or French	9	91	123

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	639
2017	Language requirement of position - Unilingual English	59	66
2017	Language requirement of position - Either English or French	41	31
2014	Language requirement of position - Bilingual	39	626
2014	Language requirement of position - Unilingual English	55	80

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	69	639
2017	Language requirement of position - Unilingual English	65	66
2017	Language requirement of position - Either English or French	77	31
2014	Language requirement of position - Bilingual	69	626
2014	Language requirement of position - Unilingual English	66	80
2014	Language requirement of position - Either English or French	74	10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	639
2017	Language requirement of position - Unilingual English	0	66
2017	Language requirement of position - Either English or French	0	31
2014	Language requirement of position - Bilingual	7	626
2014	Language requirement of position - Either English or French	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	66
2017	Language requirement of position - Either English or French	31
2014	Language requirement of position - Bilingual	626
2014	Language requirement of position - Unilingual English	80
2014	Language requirement of position - Either English or French	10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	639
2014	Language requirement of position - Bilingual	2	626
2014	Language requirement of position - Either English or French	0	10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	639
2017	Language requirement of position - Unilingual English	0	66
2014	Language requirement of position - Bilingual	5	626
2014	Language requirement of position - Either English or French	0	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	639
2014	Language requirement of position - Bilingual	4	626
2014	Language requirement of position - Either English or French	0	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	640
2017	Language requirement of position - Unilingual English	38	66
2017	Language requirement of position - Either English or French	34	32
2014	Language requirement of position - Bilingual	43	627
2014	Language requirement of position - Unilingual English	37	80
2014	Language requirement of position - Either English or French	46	10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	640
2017	Language requirement of position - Unilingual English	37	66
2017	Language requirement of position - Either English or French	40	32
2014	Language requirement of position - Bilingual	43	627
2014	Language requirement of position - Unilingual English	40	80
2014	Language requirement of position - Either English or French	46	10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	640
2017	Language requirement of position - Unilingual English	48	66
2017	Language requirement of position - Either English or French	44	32
2014	Language requirement of position - Bilingual	43	627
2014	Language requirement of position - Unilingual English	50	80

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	640
2017	Language requirement of position - Unilingual English	41	66
2017	Language requirement of position - Either English or French	24	32
2014	Language requirement of position - Bilingual	37	627
2014	Language requirement of position - Unilingual English	40	80

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	32	640
2017	Language requirement of position - Unilingual English	26	66
2017	Language requirement of position - Either English or French	42	32
2014	Language requirement of position - Bilingual	32	627
2014	Language requirement of position - Unilingual English	35	80

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	640
2017	Language requirement of position - Unilingual English	56	66
2017	Language requirement of position - Either English or French	49	32
2014	Language requirement of position - Bilingual	57	627
2014	Language requirement of position - Unilingual English	45	80

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	640
2017	Language requirement of position - Unilingual English	22	66
2017	Language requirement of position - Either English or French	30	32
2014	Language requirement of position - Bilingual	35	627
2014	Language requirement of position - Unilingual English	30	80

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	1	640
2014	Language requirement of position - Bilingual	1	627
2014	Language requirement of position - Unilingual English	0	80
2014	Language requirement of position - Either English or French	0	10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	640
2017	Language requirement of position - Unilingual English	15	66
2014	Language requirement of position - Bilingual	7	627
2014	Language requirement of position - Unilingual English	8	80

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	640
2017	Language requirement of position - Unilingual English	9	66
2014	Language requirement of position - Bilingual	12	627
2014	Language requirement of position - Unilingual English	12	80
2014	Language requirement of position - Either English or French	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	640
2017	Language requirement of position - Unilingual English	57	66
2017	Language requirement of position - Either English or French	54	32
2014	Language requirement of position - Bilingual	46	627
2014	Language requirement of position - Unilingual English	60	80

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	640
2017	Language requirement of position - Unilingual English	34	66
2017	Language requirement of position - Either English or French	31	32
2014	Language requirement of position - Bilingual	31	627
2014	Language requirement of position - Unilingual English	23	80

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	640
2017	Language requirement of position - Unilingual English	12	66
2014	Language requirement of position - Bilingual	11	627
2014	Language requirement of position - Unilingual English	14	80

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	640
2017	Language requirement of position - Unilingual English	52	66
2017	Language requirement of position - Either English or French	40	32
2014	Language requirement of position - Bilingual	54	627
2014	Language requirement of position - Unilingual English	59	80
2014	Language requirement of position - Either English or French	65	10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	640
2017	Language requirement of position - Unilingual English	22	66
2017	Language requirement of position - Either English or French	39	32
2014	Language requirement of position - Bilingual	30	627
2014	Language requirement of position - Unilingual English	25	80

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	640
2017	Language requirement of position - Unilingual English	9	66
2014	Language requirement of position - Bilingual	19	627
2014	Language requirement of position - Unilingual English	10	80
2014	Language requirement of position - Either English or French	0	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	640
2017	Language requirement of position - Unilingual English	19	66
2017	Language requirement of position - Either English or French	15	32
2014	Language requirement of position - Bilingual	16	627
2014	Language requirement of position - Unilingual English	15	80

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	640
2017	Language requirement of position - Unilingual English	9	66
2014	Language requirement of position - Bilingual	11	627
2014	Language requirement of position - Unilingual English	13	80
2014	Language requirement of position - Either English or French	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	640
2017	Language requirement of position - Unilingual English	8	66
2014	Language requirement of position - Bilingual	6	627
2014	Language requirement of position - Unilingual English	8	80
2014	Language requirement of position - Either English or French	0	10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	640
2017	Language requirement of position - Unilingual English	12	66
2014	Language requirement of position - Bilingual	16	627
2014	Language requirement of position - Unilingual English	14	80

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	640
2014	Language requirement of position - Bilingual	13	627
2014	Language requirement of position - Unilingual English	9	80

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	640
2017	Language requirement of position - Unilingual English	28	66
2017	Language requirement of position - Either English or French	28	32
2014	Language requirement of position - Bilingual	20	627
2014	Language requirement of position - Unilingual English	29	80

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	601
2014	Language requirement of position - Bilingual	11	588
2014	Language requirement of position - Unilingual English	9	74

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	601
2017	Language requirement of position - Unilingual English	24	61
2017	Language requirement of position - Either English or French	32	31
2014	Language requirement of position - Bilingual	18	588
2014	Language requirement of position - Unilingual English	19	74

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	601
2014	Language requirement of position - Bilingual	9	588
2014	Language requirement of position - Unilingual English	8	74

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	601
2014	Language requirement of position - Bilingual	6	588

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	601
2017	Language requirement of position - Unilingual English	8	61
2014	Language requirement of position - Bilingual	12	588
2014	Language requirement of position - Unilingual English	12	74

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	601
2014	Language requirement of position - Bilingual	12	588
2014	Language requirement of position - Unilingual English	16	74
2014	Language requirement of position - Either English or French	0	10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	601
2017	Language requirement of position - Unilingual English	13	61
2014	Language requirement of position - Bilingual	16	588
2014	Language requirement of position - Unilingual English	7	74

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	601
2017	Language requirement of position - Unilingual English	20	61
2017	Language requirement of position - Either English or French	16	31
2014	Language requirement of position - Bilingual	9	588
2014	Language requirement of position - Unilingual English	10	74

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	601
2017	Language requirement of position - Unilingual English	17	61
2014	Language requirement of position - Bilingual	12	588
2014	Language requirement of position - Unilingual English	8	74

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	601
2017	Language requirement of position - Unilingual English	33	61
2017	Language requirement of position - Either English or French	25	31
2014	Language requirement of position - Bilingual	28	588
2014	Language requirement of position - Unilingual English	24	74
2014	Language requirement of position - Either English or French	56	10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	601
2017	Language requirement of position - Unilingual English	14	61
2014	Language requirement of position - Bilingual	14	588
2014	Language requirement of position - Unilingual English	9	74

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	601
2017	Language requirement of position - Unilingual English	62	61
2017	Language requirement of position - Either English or French	59	31
2014	Language requirement of position - Bilingual	49	588
2014	Language requirement of position - Unilingual English	51	74
2014	Language requirement of position - Either English or French	56	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	601
2017	Language requirement of position - Unilingual English	0	61
2017	Language requirement of position - Either English or French	0	31
2014	Language requirement of position - Bilingual	1	588
2014	Language requirement of position - Unilingual English	0	74
2014	Language requirement of position - Either English or French	0	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	601
2017	Language requirement of position - Unilingual English	60	61
2017	Language requirement of position - Either English or French	50	31
2014	Language requirement of position - Bilingual	52	588
2014	Language requirement of position - Unilingual English	52	74

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	1	601
2017	Language requirement of position - Either English or French	0	31

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	601
2017	Language requirement of position - Unilingual English	11	61
2017	Language requirement of position - Either English or French	21	31
2014	Language requirement of position - Bilingual	11	588
2014	Language requirement of position - Unilingual English	17	74

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	93	7	640
2017	Language requirement of position - Unilingual English	95	5	66
2017	Language requirement of position - Either English or French	90	10	32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	16	19	9	8	29	10	42	28	3722
2017	Language requirement of position - Unilingual English	11	13	21	6	9	30	10	40	24	403
2017	Language requirement of position - Either English or French	14	13	12	8	7	32	15	50	28	163
2014	Language requirement of position - Bilingual	9	16	21	8	7	31	8	41	25	3567
2014	Language requirement of position - Unilingual English	10	15	21	7	9	27	12	41	25	353
2014	Language requirement of position - Unilingual French	0	29	21	10	11	19	10	41	29	10
2014	Language requirement of position - Either English or French	18	13	20	4	3	30	12	53	12	123

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	29	21	9	6	15	2	55	19	3722
2017	Language requirement of position - Unilingual English	21	22	21	8	6	18	4	56	17	402
2017	Language requirement of position - Either English or French	24	26	12	4	7	22	6	68	14	164
2014	Language requirement of position - Bilingual	15	28	23	8	6	18	2	54	18	3564
2014	Language requirement of position - Unilingual English	16	24	22	10	7	19	2	51	21	353
2014	Language requirement of position - Unilingual French	0	29	21	0	11	28	10	48	18	10
2014	Language requirement of position - Either English or French	26	21	18	6	2	25	2	65	11	123

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	9	91	3716
2017	Language requirement of position - Unilingual English	9	91	401
2017	Language requirement of position - Either English or French	9	91	164
2014	Language requirement of position - Bilingual	8	92	3559
2014	Language requirement of position - Unilingual English	11	89	350
2014	Language requirement of position - Either English or French	5	95	123

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	342
2017	Language requirement of position - Unilingual English	37	38
2017	Language requirement of position - Either English or French	53	16
2014	Language requirement of position - Bilingual	30	267
2014	Language requirement of position - Unilingual English	29	38

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	84	342
2017	Language requirement of position - Unilingual English	87	38
2017	Language requirement of position - Either English or French	83	16
2014	Language requirement of position - Bilingual	81	267
2014	Language requirement of position - Unilingual English	87	38

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	342
2017	Language requirement of position - Unilingual English	0	38
2017	Language requirement of position - Either English or French	0	16
2014	Language requirement of position - Bilingual	2	267
2014	Language requirement of position - Unilingual English	0	38

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	38
2017	Language requirement of position - Either English or French	16
2014	Language requirement of position - Bilingual	267
2014	Language requirement of position - Unilingual English	38

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	342
2017	Language requirement of position - Unilingual English	16	38
2014	Language requirement of position - Bilingual	4	267

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	342
2017	Language requirement of position - Unilingual English	0	38
2017	Language requirement of position - Either English or French	0	16
2014	Language requirement of position - Bilingual	7	267

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	342
2017	Language requirement of position - Unilingual English	13	38
2014	Language requirement of position - Bilingual	11	267
2014	Language requirement of position - Unilingual English	13	38

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	343
2017	Language requirement of position - Unilingual English	34	39
2014	Language requirement of position - Bilingual	16	268

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	343
2017	Language requirement of position - Unilingual English	28	39
2014	Language requirement of position - Bilingual	19	268
2014	Language requirement of position - Unilingual English	21	38

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	343
2017	Language requirement of position - Unilingual English	15	39
2014	Language requirement of position - Bilingual	8	268

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	343
2014	Language requirement of position - Bilingual	6	268

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	343
2017	Language requirement of position - Unilingual English	31	39
2017	Language requirement of position - Either English or French	35	16
2014	Language requirement of position - Bilingual	31	268
2014	Language requirement of position - Unilingual English	24	38

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	343
2017	Language requirement of position - Unilingual English	36	39
2017	Language requirement of position - Either English or French	36	16
2014	Language requirement of position - Bilingual	27	268
2014	Language requirement of position - Unilingual English	18	38

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	343
2017	Language requirement of position - Unilingual English	0	39
2014	Language requirement of position - Bilingual	6	268

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	39

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	343
2017	Language requirement of position - Either English or French	0	16
2014	Language requirement of position - Bilingual	10	268

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	343
2014	Language requirement of position - Bilingual	17	268
2014	Language requirement of position - Unilingual English	20	38

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	343
2017	Language requirement of position - Unilingual English	15	39
2014	Language requirement of position - Bilingual	8	268

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	39
2017	Language requirement of position - Either English or French	16
2014	Language requirement of position - Unilingual English	38

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	343
2017	Language requirement of position - Unilingual English	39	39
2017	Language requirement of position - Either English or French	35	16
2014	Language requirement of position - Bilingual	30	268
2014	Language requirement of position - Unilingual English	48	38

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	344
2017	Language requirement of position - Unilingual English	29	39
2017	Language requirement of position - Either English or French	41	16
2014	Language requirement of position - Bilingual	25	269
2014	Language requirement of position - Unilingual English	29	37

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	344
2017	Language requirement of position - Unilingual English	16	39
2014	Language requirement of position - Bilingual	13	269
2014	Language requirement of position - Unilingual English	15	37

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	344
2014	Language requirement of position - Bilingual	12	269

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	344
2017	Language requirement of position - Unilingual English	16	39
2014	Language requirement of position - Bilingual	17	269

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	344
2014	Language requirement of position - Bilingual	7	269

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	344
2014	Language requirement of position - Bilingual	6	269
2014	Language requirement of position - Unilingual English	0	37

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	344
2014	Language requirement of position - Bilingual	7	269

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	344
2014	Language requirement of position - Bilingual	9	269

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	52	344
2017	Language requirement of position - Unilingual English	61	39
2017	Language requirement of position - Either English or French	53	16
2014	Language requirement of position - Bilingual	55	269
2014	Language requirement of position - Unilingual English	60	37

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	327
2014	Language requirement of position - Bilingual	4	254

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	327
2017	Language requirement of position - Either English or French	32	15
2014	Language requirement of position - Bilingual	13	254

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	327

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	327
2017	Language requirement of position - Unilingual English	0	37
2017	Language requirement of position - Either English or French	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	327
2017	Language requirement of position - Either English or French	0	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	327
2017	Language requirement of position - Either English or French	0	15
2014	Language requirement of position - Bilingual	4	254

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	327
2014	Language requirement of position - Bilingual	12	254

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	327
2017	Language requirement of position - Unilingual English	13	37
2014	Language requirement of position - Bilingual	11	254
2014	Language requirement of position - Unilingual English	16	37

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	327
2017	Language requirement of position - Unilingual English	13	37
2014	Language requirement of position - Bilingual	6	254

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	327
2017	Language requirement of position - Unilingual English	30	37
2017	Language requirement of position - Either English or French	31	15
2014	Language requirement of position - Bilingual	23	254
2014	Language requirement of position - Unilingual English	18	37

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	327
2014	Language requirement of position - Bilingual	14	254
2014	Language requirement of position - Unilingual English	12	37

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	327
2017	Language requirement of position - Unilingual English	43	37
2017	Language requirement of position - Either English or French	38	15
2014	Language requirement of position - Bilingual	48	254
2014	Language requirement of position - Unilingual English	45	37

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	327
2017	Language requirement of position - Unilingual English	0	37
2017	Language requirement of position - Either English or French	0	15
2014	Language requirement of position - Unilingual English	0	37

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	58	327
2017	Language requirement of position - Unilingual English	68	37
2017	Language requirement of position - Either English or French	88	15
2014	Language requirement of position - Bilingual	65	254
2014	Language requirement of position - Unilingual English	63	37

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	327
2017	Language requirement of position - Unilingual English	19	37
2014	Language requirement of position - Bilingual	14	254
2014	Language requirement of position - Unilingual English	16	37

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	94	6	343
2017	Language requirement of position - Unilingual English	87	13	37
2017	Language requirement of position - Either English or French	89	11	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	17	19	4	4	37	8	50	15	3722
2017	Language requirement of position - Unilingual English	14	9	25	3	4	38	8	41	14	403
2017	Language requirement of position - Either English or French	15	10	20	4	3	35	13	50	12	164
2014	Language requirement of position - Bilingual	10	16	21	4	3	40	7	49	13	3567
2014	Language requirement of position - Unilingual English	12	14	23	4	5	32	10	45	14	353
2014	Language requirement of position - Unilingual French	0	29	30	0	21	19	0	36	26	10
2014	Language requirement of position - Either English or French	17	13	21	2	2	33	10	54	8	123

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	33	18	5	4	19	2	66	11	3720
2017	Language requirement of position - Unilingual English	23	20	23	4	4	23	3	58	11	402
2017	Language requirement of position - Either English or French	29	27	15	3	3	18	5	73	8	164
2014	Language requirement of position - Bilingual	19	29	21	4	3	22	2	63	10	3561
2014	Language requirement of position - Unilingual English	21	22	22	5	4	23	3	58	12	353
2014	Language requirement of position - Unilingual French	0	29	21	0	11	38	0	48	18	10
2014	Language requirement of position - Either English or French	27	27	15	2	2	24	2	73	6	123

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	14	86	3717
2017	Language requirement of position - Unilingual English	21	79	400
2017	Language requirement of position - Either English or French	15	85	163
2014	Language requirement of position - Bilingual	12	88	3559
2014	Language requirement of position - Unilingual English	15	85	352
2014	Language requirement of position - Unilingual French	0	100	10
2014	Language requirement of position - Either English or French	5	95	123

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	73	27	518
2017	Language requirement of position - Unilingual English	68	32	84
2017	Language requirement of position - Either English or French	66	34	26
2014	Language requirement of position - Bilingual	72	28	410
2014	Language requirement of position - Unilingual English	65	35	53

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	40	6	6	4	1	1	83	11	377
2017	Language requirement of position - Unilingual English	46	27	9	14	5	0	0	73	19	58
2017	Language requirement of position - Either English or French	38	51	0	5	5	0	0	90	10	17
2014	Language requirement of position - Bilingual	48	34	6	8	2	1	1	83	10	297
2014	Language requirement of position - Unilingual English	49	39	6	3	3	0	0	88	6	34

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	48	10	7	2	2	11	78	11	3724
2017	Language requirement of position - Unilingual English	21	45	9	8	4	5	7	76	14	402
2017	Language requirement of position - Either English or French	20	31	9	9	8	3	19	66	22	163
2014	Language requirement of position - Bilingual	20	51	11	6	1	1	9	80	8	3566
2014	Language requirement of position - Unilingual English	25	50	10	7	4	3	1	79	11	353
2014	Language requirement of position - Unilingual French	0	20	60	10	0	0	10	23	11	10
2014	Language requirement of position - Either English or French	20	40	9	8	4	3	16	74	15	123

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	17	22	11	8	24	12	37	30	3719
2017	Language requirement of position - Unilingual English	8	16	26	6	8	25	11	37	22	403
2017	Language requirement of position - Either English or French	6	14	22	6	5	24	23	38	21	162
2014	Language requirement of position - Bilingual	6	19	22	13	9	20	12	36	32	3565
2014	Language requirement of position - Unilingual English	8	19	26	8	7	23	9	40	21	353
2014	Language requirement of position - Unilingual French	0	11	27	10	11	30	10	19	35	10
2014	Language requirement of position - Either English or French	12	14	23	8	6	15	21	41	23	123

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	32	11	4	2	11	11	78	7	3725
2017	Language requirement of position - Unilingual English	31	24	18	4	3	14	7	69	8	402
2017	Language requirement of position - Either English or French	26	22	13	4	2	15	19	73	8	164
2014	Language requirement of position - Bilingual	27	35	13	5	1	9	10	77	8	3565
2014	Language requirement of position - Unilingual English	32	27	15	6	2	15	2	72	10	354
2014	Language requirement of position - Unilingual French	11	42	17	0	0	20	10	75	0	10
2014	Language requirement of position - Either English or French	26	23	16	5	1	14	15	70	8	122

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	33	15	6	3	13	10	69	12	3725
2017	Language requirement of position - Unilingual English	26	22	22	5	3	14	7	61	11	403
2017	Language requirement of position - Either English or French	22	20	13	4	5	18	20	66	14	163
2014	Language requirement of position - Bilingual	17	34	17	8	3	12	10	65	14	3567
2014	Language requirement of position - Unilingual English	24	27	22	5	3	17	2	63	10	352
2014	Language requirement of position - Either English or French	19	24	16	8	2	15	16	63	14	123

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	30	9	6	5	1	0	80	11	3723
2017	Language requirement of position - Unilingual English	54	24	8	6	6	2	0	80	12	403
2017	Language requirement of position - Either English or French	52	29	8	4	6	0	1	82	10	164

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	28	10	4	5	2	0	80	9	3725
2017	Language requirement of position - Unilingual English	57	19	11	6	4	3	0	78	10	403
2017	Language requirement of position - Either English or French	54	23	12	2	4	4	1	81	6	164

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	39	20	13	8	6	0	56	23	3720
2017	Language requirement of position - Unilingual English	16	29	21	13	11	10	0	50	26	402
2017	Language requirement of position - Either English or French	12	31	13	9	13	20	2	55	28	164

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	35	21	20	11	2	0	46	32	3722
2017	Language requirement of position - Unilingual English	17	31	20	17	11	4	1	50	29	402
2017	Language requirement of position - Either English or French	18	34	13	14	11	8	2	57	28	164

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	22	22	16	22	0	2	40	38	3717
2017	Language requirement of position - Unilingual English	20	23	18	15	21	1	2	45	37	401
2017	Language requirement of position - Either English or French	22	25	16	12	20	1	4	50	34	163

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	21	31	21	16	0	1	31	37	3721
2017	Language requirement of position - Unilingual English	19	29	26	16	9	1	1	48	26	400
2017	Language requirement of position - Either English or French	24	33	21	11	8	0	2	58	20	164

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	25	28	20	13	1	38	34	3720
2017	Language requirement of position - Unilingual English	22	31	21	16	7	3	55	24	401
2017	Language requirement of position - Either English or French	29	33	17	10	8	3	64	19	163

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	21	26	21	19	1	1	33	40	3716
2017	Language requirement of position - Unilingual English	18	26	17	20	15	1	3	46	37	401
2017	Language requirement of position - Either English or French	27	25	17	17	11	2	2	54	28	164

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	27	20	13	9	1	5	55	24	3715
2017	Language requirement of position - Unilingual English	39	26	15	7	4	0	8	71	12	400
2017	Language requirement of position - Either English or French	41	25	13	6	5	1	10	74	12	163

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	27	25	17	12	1	45	30	3715
2017	Language requirement of position - Unilingual English	29	30	24	9	7	1	60	16	403
2017	Language requirement of position - Either English or French	28	32	24	5	8	2	62	13	163

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	32	26	13	7	1	1	54	20	3713
2017	Language requirement of position - Unilingual English	27	33	18	12	6	1	2	62	19	401
2017	Language requirement of position - Either English or French	32	32	15	10	8	1	3	66	18	163

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	32	27	15	8	0	1	49	24	3712
2017	Language requirement of position - Unilingual English	22	31	24	12	8	1	1	55	20	403
2017	Language requirement of position - Either English or French	27	36	19	7	6	1	3	67	13	163

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	33	24	14	7	1	54	22	3711
2017	Language requirement of position - Unilingual English	27	27	21	16	7	2	55	23	402
2017	Language requirement of position - Either English or French	25	36	21	7	8	3	63	15	163

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	30	26	14	7	0	1	51	22	3704
2017	Language requirement of position - Unilingual English	33	31	16	11	5	1	3	67	17	401
2017	Language requirement of position - Either English or French	39	31	18	5	5	0	1	71	10	161

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	25	15	6	4	0	1	75	10	3716
2017	Language requirement of position - Unilingual English	51	22	14	7	4	0	3	75	11	403
2017	Language requirement of position - Either English or French	57	19	11	5	4	1	3	79	9	164

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	13	6	4	3	1	4	86	8	3715
2017	Language requirement of position - Unilingual English	71	8	6	5	5	1	3	84	10	403
2017	Language requirement of position - Either English or French	72	11	5	4	3	2	3	87	8	164

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	27	10	4	2	0	2	84	6	3717
2017	Language requirement of position - Unilingual English	55	25	8	6	3	0	3	83	9	403
2017	Language requirement of position - Either English or French	62	19	6	5	3	1	3	85	9	163

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	20	10	6	4	0	2	78	11	3716
2017	Language requirement of position - Unilingual English	56	22	9	5	6	0	2	79	12	400
2017	Language requirement of position - Either English or French	62	14	7	7	5	1	3	80	13	161

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	17	7	3	1	21	86	5	3709
2017	Language requirement of position - Unilingual English	60	8	2	2	1	26	92	4	402
2017	Language requirement of position - Either English or French	65	6	1	1	1	25	96	3	163

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	20	6	2	1	0	6	91	2	3698
2017	Language requirement of position - Unilingual English	69	16	5	1	0	1	7	93	2	402
2017	Language requirement of position - Either English or French	67	13	8	2	1	0	10	89	3	164

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	71	12	5	4	4	1	5	87	8	3721
2017	Language requirement of position - Unilingual English	54	15	8	10	8	1	5	73	18	403
2017	Language requirement of position - Either English or French	57	10	9	7	11	1	7	72	19	163

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	25	12	3	2	3	82	5	3713
2017	Language requirement of position - Unilingual English	55	26	9	4	2	4	85	6	400
2017	Language requirement of position - Either English or French	55	22	8	5	2	7	84	8	163

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	23	44	18	8	0	0	30	26	3728
2017	Language requirement of position - Unilingual English	15	27	38	13	6	1	0	43	19	401
2017	Language requirement of position - Either English or French	13	40	31	9	6	0	1	53	16	164

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	22	41	20	8	0	28	31	3716
2017	Language requirement of position - Unilingual English	9	15	42	22	11	2	33	24	401
2017	Language requirement of position - Either English or French	6	14	36	28	14	1	43	20	164

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	23	22	14	16	3	1	22	78	3726
2017	Language requirement of position - Unilingual English	26	24	15	11	17	6	2	28	72	402
2017	Language requirement of position - Either English or French	28	20	18	11	13	8	3	31	69	164

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	2789
2017	Language requirement of position - Unilingual English	30	268
2017	Language requirement of position - Either English or French	35	103

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	2789
2017	Language requirement of position - Unilingual English	41	268
2017	Language requirement of position - Either English or French	37	103

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	2789
2017	Language requirement of position - Unilingual English	15	268
2017	Language requirement of position - Either English or French	22	103

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	2789
2017	Language requirement of position - Unilingual English	43	268
2017	Language requirement of position - Either English or French	27	103

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	2789
2017	Language requirement of position - Unilingual English	5	268
2017	Language requirement of position - Either English or French	5	103

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	2789
2017	Language requirement of position - Unilingual English	32	268
2017	Language requirement of position - Either English or French	35	103

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	3	41	22	12	6	17	2743
2017	Language requirement of position - Unilingual English	6	41	19	9	6	19	261
2017	Language requirement of position - Either English or French	3	47	19	10	4	17	101

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	16	16	19	33	2	9	23	59	2794
2017	Language requirement of position - Unilingual English	10	18	17	18	31	2	5	30	53	269
2017	Language requirement of position - Either English or French	13	23	20	13	22	1	8	40	39	103

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	2	7	11	18	55	2	6	10	78	2790
2017	Language requirement of position - Unilingual English	5	9	11	13	56	2	3	15	73	269
2017	Language requirement of position - Either English or French	8	13	13	16	46	1	4	22	64	103

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 108. What are the language requirements of your position?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.