2017 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 42 10 6 4 0 0 80 10 3775
2017 Term 41 41 9 4 5 0 0 82 9 313
2017 Casual 39 45 10 5 1 0 0 84 6 94
2017 Student 46 47 5 1 1 0 0 93 2 90
2017 Governor-in-council appointment 71 23 0 5 0 0 0 95 5 13
2014 Indeterminate (permanent) 31 44 12 9 4 0 0 75 13 3775
2014 Term 35 41 13 7 4 0 0 76 11 171
2014 Casual 39 43 8 9 2 0 0 81 11 58
2014 Student 32 49 15 5 0 0 0 81 5 45
2014 Governor-in-council appointment 62 29 9 0 0 0 0 91 0 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 40 14 12 7 0 0 67 19 3774
2017 Term 36 33 14 9 7 0 0 70 17 311
2017 Casual 44 36 11 2 6 0 0 81 9 94
2017 Student 47 36 11 4 1 1 0 84 5 90
2017 Governor-in-council appointment 59 30 0 12 0 0 0 88 12 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 34 7 3 1 0 0 88 4 3764
2017 Term 50 34 9 4 2 0 0 84 6 311
2017 Casual 48 42 7 2 0 0 0 90 2 93
2017 Student 49 39 9 1 0 0 1 89 1 90
2017 Governor-in-council appointment 77 23 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 57 31 9 2 1 0 0 88 4 3768
2014 Term 58 29 10 2 1 1 0 88 3 171
2014 Casual 67 25 4 3 0 0 0 92 3 58
2014 Student 57 37 6 0 0 0 0 94 0 45
2014 Governor-in-council appointment 83 17 0 0 0 0 0 100 0 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 41 10 5 3 0 0 82 8 3760
2017 Term 49 33 9 7 3 0 0 82 10 312
2017 Casual 43 48 4 3 1 0 1 92 4 94
2017 Student 53 35 8 2 1 0 0 89 4 90
2017 Governor-in-council appointment 71 23 6 0 0 0 0 94 0 13
2014 Indeterminate (permanent) 37 41 12 6 3 0 0 79 9 3770
2014 Term 44 39 10 5 1 0 1 83 6 171
2014 Casual 51 38 9 2 0 0 0 89 2 58
2014 Student 44 48 4 3 0 0 0 93 3 45
2014 Governor-in-council appointment 72 19 9 0 0 0 0 91 0 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 34 22 12 6 1 0 59 19 3767
2017 Term 36 31 15 12 5 1 0 67 17 312
2017 Casual 48 30 16 4 2 0 0 78 6 93
2017 Student 56 29 9 5 1 0 0 85 6 90
2017 Governor-in-council appointment 36 36 17 12 0 0 0 71 12 13
2014 Indeterminate (permanent) 18 38 21 15 7 1 0 57 22 3770
2014 Term 31 34 19 12 3 1 0 65 15 171
2014 Casual 51 35 11 3 0 0 0 86 3 58
2014 Student 52 30 13 5 0 0 0 82 5 45
2014 Governor-in-council appointment 45 45 0 0 9 0 0 91 9 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 39 19 12 6 0 0 62 19 3774
2017 Term 35 33 16 9 7 0 0 68 16 312
2017 Casual 45 35 10 7 1 0 1 82 9 93
2017 Student 55 34 4 6 1 0 0 89 7 90
2017 Governor-in-council appointment 42 23 23 12 0 0 0 66 12 13
2014 Indeterminate (permanent) 18 38 20 16 7 0 0 57 23 3772
2014 Term 26 36 21 15 2 0 0 62 17 171
2014 Casual 51 37 6 6 0 0 0 88 6 58
2014 Student 49 27 12 12 0 0 0 76 12 45
2014 Governor-in-council appointment 26 65 0 0 9 0 0 91 9 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 33 16 9 6 3 1 68 16 3766
2017 Term 42 25 14 6 8 4 2 71 15 313
2017 Casual 48 18 17 5 4 5 2 72 10 94
2017 Student 51 19 9 9 3 6 2 76 14 90
2017 Governor-in-council appointment 52 24 5 0 0 0 18 93 0 13
2014 Indeterminate (permanent) 30 30 17 11 7 4 1 63 19 3770
2014 Term 41 30 12 10 5 2 1 73 15 171
2014 Casual 52 24 8 3 3 1 8 84 7 58
2014 Student 53 25 8 6 3 0 5 82 10 45
2014 Governor-in-council appointment 32 40 0 8 10 0 10 80 20 10
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 34 12 6 5 3 1 77 11 3776
2017 Term 45 30 9 7 4 3 1 79 12 313
2017 Casual 52 33 7 1 3 4 0 89 4 94
2017 Student 53 36 3 3 2 0 3 92 5 90
2017 Governor-in-council appointment 41 28 7 18 0 0 6 74 19 13
2014 Indeterminate (permanent) 38 33 13 7 4 3 1 74 12 3772
2014 Term 46 27 16 6 4 1 1 74 10 171
2014 Casual 47 32 10 4 2 3 3 84 6 58
2014 Student 51 29 8 7 3 1 0 82 11 45
2014 Governor-in-council appointment 44 18 29 0 0 0 9 68 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 37 10 8 5 1 0 76 14 3778
2017 Term 44 35 8 7 5 0 0 80 12 313
2017 Casual 54 26 11 6 3 0 0 80 10 94
2017 Student 53 30 6 4 5 1 1 85 9 90
2017 Governor-in-council appointment 41 23 7 6 12 0 12 72 20 13
2014 Indeterminate (permanent) 36 37 11 10 5 1 0 73 15 3773
2014 Term 41 36 11 8 4 1 0 77 12 171
2014 Casual 47 33 6 8 3 2 2 82 11 58
2014 Student 53 31 3 9 3 1 0 85 12 45
2014 Governor-in-council appointment 27 36 28 0 0 0 9 69 0 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 30 12 8 6 1 0 74 14 3769
2017 Term 51 27 11 6 5 0 0 78 12 312
2017 Casual 53 31 11 3 2 0 0 84 5 94
2017 Student 65 23 5 5 2 0 0 88 7 90
2017 Governor-in-council appointment 41 29 13 17 0 0 0 70 17 13
2014 Indeterminate (permanent) 39 33 13 8 5 1 1 73 14 3769
2014 Term 48 30 14 6 2 1 0 78 8 170
2014 Casual 49 41 7 3 0 0 0 90 3 58
2014 Student 47 28 15 7 3 0 0 75 10 45
2014 Governor-in-council appointment 35 38 18 9 0 0 0 73 9 11

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 36 18 11 6 6 0 62 19 3771
2017 Term 38 32 11 7 3 8 0 77 11 312
2017 Casual 38 35 9 3 1 13 0 84 5 94
2017 Student 52 29 6 2 0 11 0 91 3 90
2017 Governor-in-council appointment 88 12 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 19 35 21 11 6 8 0 59 19 3771
2014 Term 28 39 18 5 4 7 0 72 9 171
2014 Casual 42 36 13 3 0 6 0 83 4 58
2014 Student 36 46 15 0 0 1 1 84 0 45
2014 Governor-in-council appointment 36 55 0 0 9 0 0 91 9 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 36 21 14 9 2 0 55 23 3776
2017 Term 34 31 15 12 5 2 0 67 18 313
2017 Casual 43 32 14 3 3 5 0 79 7 94
2017 Student 50 30 12 1 0 6 1 85 1 90
2017 Governor-in-council appointment 65 23 5 0 0 0 6 94 0 13
2014 Indeterminate (permanent) 14 32 23 18 11 3 0 48 29 3771
2014 Term 26 29 26 12 5 2 0 56 18 171
2014 Casual 42 31 13 8 0 6 0 78 8 58
2014 Student 44 29 13 6 3 3 1 77 9 45
2014 Governor-in-council appointment 18 73 0 0 9 0 0 91 9 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 29 24 20 10 4 0 42 32 3769
2017 Term 23 34 15 15 8 6 0 61 24 313
2017 Casual 29 24 18 9 4 14 0 63 16 94
2017 Student 38 26 12 8 1 15 0 75 11 90
2017 Governor-in-council appointment 36 41 5 12 0 0 6 82 13 13
2014 Indeterminate (permanent) 8 26 25 23 15 4 0 35 39 3770
2014 Term 18 29 20 20 9 4 0 49 30 171
2014 Casual 29 38 14 14 0 5 0 71 15 58
2014 Student 30 31 12 11 7 5 5 67 20 45
2014 Governor-in-council appointment 18 35 39 0 9 0 0 52 9 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 27 20 19 16 5 0 42 37 3773
2017 Term 21 26 18 15 11 9 0 51 29 312
2017 Casual 26 31 11 11 4 15 0 68 18 94
2017 Student 32 20 14 9 4 20 1 66 16 90
2017 Governor-in-council appointment 30 42 17 5 0 5 0 76 6 13
2014 Indeterminate (permanent) 8 22 23 22 18 6 0 33 43 3771
2014 Term 17 25 17 16 17 9 0 46 35 171
2014 Casual 31 28 14 20 0 7 0 63 22 58
2014 Student 24 29 9 16 5 16 1 64 26 45
2014 Governor-in-council appointment 17 56 9 9 9 0 0 73 18 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 32 21 21 13 3 0 44 34 3772
2017 Term 20 37 15 15 10 3 0 58 26 313
2017 Casual 32 26 10 18 5 10 0 63 25 94
2017 Student 39 28 12 10 0 11 0 74 12 90
2017 Governor-in-council appointment 18 47 24 12 0 0 0 64 12 13
2014 Indeterminate (permanent) 7 28 20 26 16 2 0 36 43 3769
2014 Term 12 31 20 19 15 3 0 45 35 171
2014 Casual 28 39 9 14 5 4 0 70 20 58
2014 Student 29 36 9 14 11 0 1 66 25 45
2014 Governor-in-council appointment 27 47 18 0 9 0 0 73 9 11
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 38 17 14 8 0 0 61 22 3775
2017 Term 33 40 10 10 5 1 1 74 16 312
2017 Casual 38 42 13 4 3 0 0 80 7 94
2017 Student 53 31 10 2 3 0 1 85 5 90
2017 Governor-in-council appointment 59 11 7 18 5 0 0 70 23 13
2014 Indeterminate (permanent) 19 38 17 16 9 0 0 58 25 3773
2014 Term 31 39 18 8 4 0 0 69 12 171
2014 Casual 34 49 10 8 0 0 0 82 8 58
2014 Student 46 35 7 9 3 0 0 81 12 45
2014 Governor-in-council appointment 36 45 19 0 0 0 0 81 0 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 44 14 12 5 0 0 69 17 3775
2017 Term 30 40 12 13 4 0 0 70 18 313
2017 Casual 47 28 12 11 2 0 0 75 13 94
2017 Student 35 42 12 9 1 1 0 78 10 90
2017 Governor-in-council appointment 64 24 0 6 5 0 0 88 12 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 25 19 18 12 12 4 42 35 3772
2017 Term 12 19 18 13 10 25 4 43 32 312
2017 Casual 15 14 15 9 4 40 3 50 24 93
2017 Student 17 13 12 4 2 43 8 60 14 90
2017 Governor-in-council appointment 18 54 5 23 0 0 0 72 23 13
2014 Indeterminate (permanent) 10 24 20 18 12 13 3 41 35 3772
2014 Term 9 22 15 17 14 18 5 40 40 171
2014 Casual 13 13 22 11 2 35 5 42 21 58
2014 Student 14 5 13 15 9 34 9 34 42 45
2014 Governor-in-council appointment 8 55 19 9 10 0 0 62 19 11

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 39 12 10 6 1 1 71 17 3779
2017 Term 36 36 13 9 4 0 1 73 14 313
2017 Casual 46 31 9 10 2 1 1 78 13 94
2017 Student 52 38 4 4 1 0 1 91 5 90
2017 Governor-in-council appointment 18 46 13 0 17 0 6 68 18 13
2014 Indeterminate (permanent) 30 39 13 11 6 1 1 70 17 3772
2014 Term 38 40 11 6 4 0 1 79 10 171
2014 Casual 39 46 7 6 1 2 0 86 8 58
2014 Student 50 28 10 7 5 0 0 78 12 45
2014 Governor-in-council appointment 8 55 19 18 0 0 0 63 18 11

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 38 17 12 4 3 7 62 19 1588
2017 Term 12 29 12 29 6 6 7 46 40 16
2017 Governor-in-council appointment 41 42 0 11 0 0 6 88 12 13
2014 Indeterminate (permanent) 21 37 16 10 5 4 8 65 17 1516
2014 Term 17 38 17 0 19 0 9 60 21 12
2014 Governor-in-council appointment 8 64 0 19 9 0 0 72 28 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 39 12 11 6 1 1 71 17 3768
2017 Term 35 36 10 8 7 3 1 74 16 313
2017 Casual 47 22 14 5 5 6 1 74 11 93
2017 Student 50 31 4 9 1 4 0 84 11 90
2017 Governor-in-council appointment 53 23 6 5 12 0 0 77 17 13
2014 Indeterminate (permanent) 30 44 11 10 4 1 1 76 13 3772
2014 Term 37 39 6 12 5 1 0 77 17 171
2014 Casual 42 45 2 6 3 2 0 89 9 58
2014 Student 47 36 1 6 5 3 1 87 12 45
2014 Governor-in-council appointment 45 45 0 0 9 0 0 91 9 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 13 10 7 7 1 66 19 3774
2017 Term 26 28 13 8 8 15 2 65 20 313
2017 Casual 28 23 12 8 6 23 0 66 18 94
2017 Student 40 14 5 6 1 27 7 82 11 90
2017 Governor-in-council appointment 35 47 0 18 0 0 0 82 18 13
2014 Indeterminate (permanent) 29 30 14 11 7 7 2 65 20 3769
2014 Term 29 30 9 14 11 7 1 63 28 171
2014 Casual 35 34 12 3 3 11 1 79 7 58
2014 Student 33 28 14 11 0 11 5 71 13 45
2014 Governor-in-council appointment 64 18 10 9 0 0 0 81 9 11

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 41 14 15 7 0 0 63 23 3772
2017 Term 23 36 13 17 10 0 1 60 27 313
2017 Casual 21 37 15 12 12 0 3 60 25 94
2017 Student 34 38 12 14 3 0 1 72 16 90
2017 Governor-in-council appointment 53 24 18 5 0 0 0 77 5 13
2014 Indeterminate (permanent) 21 40 15 16 8 0 0 62 23 3772
2014 Term 25 33 11 26 5 0 1 58 31 171
2014 Casual 22 38 19 11 3 0 6 64 15 58
2014 Student 26 36 9 21 0 0 7 67 23 45
2014 Governor-in-council appointment 36 37 18 0 0 0 9 80 0 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 36 8 5 3 0 0 84 8 3772
2017 Term 47 33 9 6 4 0 0 81 10 313
2017 Casual 47 34 8 7 2 0 2 83 9 94
2017 Student 47 40 7 4 1 0 0 87 6 90
2017 Governor-in-council appointment 77 12 0 12 0 0 0 88 12 13
2014 Indeterminate (permanent) 45 38 8 6 3 0 0 82 10 3774
2014 Term 46 37 12 2 2 0 0 84 4 171
2014 Casual 54 25 13 5 3 0 0 79 8 58
2014 Student 47 39 7 4 3 0 0 86 7 45
2014 Governor-in-council appointment 82 9 9 0 0 0 0 91 0 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 36 6 5 3 0 0 86 8 3773
2017 Term 49 32 7 9 4 0 0 80 13 313
2017 Casual 46 35 6 10 2 0 1 82 12 94
2017 Student 44 44 6 4 1 1 0 89 5 90
2017 Governor-in-council appointment 64 30 0 6 0 0 0 94 6 13
2014 Indeterminate (permanent) 48 36 7 7 2 0 0 84 9 3769
2014 Term 45 39 7 7 2 0 0 84 9 171
2014 Casual 52 26 11 8 3 0 0 77 11 58
2014 Student 36 44 11 6 3 0 0 80 10 45
2014 Governor-in-council appointment 74 26 0 0 0 0 0 100 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 29 17 20 19 2 0 43 40 3773
2017 Term 21 29 13 15 16 5 1 53 33 312
2017 Casual 34 23 10 12 9 8 3 65 24 94
2017 Student 34 35 10 9 3 9 0 76 14 90
2017 Governor-in-council appointment 12 47 0 23 17 0 0 59 41 13
2014 Indeterminate (permanent) 11 29 19 21 17 2 0 41 39 3775
2014 Term 18 30 25 14 9 3 1 50 24 171
2014 Casual 33 23 16 5 4 11 7 69 12 58
2014 Student 25 25 11 14 7 9 8 61 26 45
2014 Governor-in-council appointment 27 36 28 0 9 0 0 63 9 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 22 13 20 32 1 1 34 53 3771
2017 Term 17 19 13 15 29 3 3 39 47 313
2017 Casual 22 23 4 19 13 4 15 55 40 93
2017 Student 21 23 16 12 10 6 12 54 26 90
2017 Governor-in-council appointment 12 34 24 12 0 0 18 56 14 13
2014 Indeterminate (permanent) 10 22 15 23 28 2 1 33 52 3774
2014 Term 12 23 15 18 26 4 2 37 48 170
2014 Casual 16 21 15 19 13 5 11 44 39 58
2014 Student 14 29 6 15 17 7 12 53 40 45
2014 Governor-in-council appointment 27 46 0 9 0 0 18 89 11 11

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 43 12 10 5 0 0 73 15 3762
2017 Term 36 35 14 10 5 0 0 71 15 311
2017 Casual 32 33 12 16 2 2 2 68 19 94
2017 Student 42 41 9 6 1 0 1 84 7 89
2017 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 23 43 13 14 7 0 0 66 21 3774
2014 Term 26 46 12 13 3 1 0 72 16 171
2014 Casual 22 48 18 8 4 0 0 70 12 58
2014 Student 28 34 26 9 3 0 0 62 12 45
2014 Governor-in-council appointment 55 36 0 0 0 0 9 100 0 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 37 14 11 5 0 0 70 16 3763
2017 Term 38 33 14 9 6 0 0 71 15 312
2017 Casual 33 37 19 5 6 0 0 69 12 94
2017 Student 41 39 5 11 2 0 1 82 13 90
2017 Governor-in-council appointment 66 34 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 27 38 16 12 6 0 0 66 19 3772
2014 Term 33 39 9 13 5 1 1 72 18 171
2014 Casual 27 30 26 11 4 2 0 58 16 58
2014 Student 34 39 13 8 7 0 0 72 15 45
2014 Governor-in-council appointment 45 27 10 9 9 0 0 72 18 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 39 16 11 5 0 0 69 16 3764
2017 Term 36 36 14 8 5 0 1 73 13 312
2017 Casual 43 33 14 5 2 3 0 78 8 94
2017 Student 42 42 12 3 0 0 1 85 3 90
2017 Governor-in-council appointment 66 12 12 11 0 0 0 77 11 13
2014 Indeterminate (permanent) 27 40 16 11 5 0 0 67 16 3770
2014 Term 37 35 16 7 5 0 0 72 12 171
2014 Casual 41 31 17 6 0 3 2 76 7 58
2014 Student 41 37 11 4 1 0 7 83 6 45
2014 Governor-in-council appointment 36 45 10 9 0 0 0 81 9 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 37 26 14 7 4 0 51 21 3769
2017 Term 21 32 21 12 7 6 0 57 20 312
2017 Casual 23 32 21 10 6 5 2 60 17 93
2017 Student 27 32 22 7 0 9 2 66 8 90
2017 Governor-in-council appointment 18 59 12 5 0 0 6 81 6 13

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 35 12 14 8 0 0 66 22 3773
2017 Term 36 34 15 9 6 0 0 70 15 313
2017 Casual 42 30 16 4 3 4 1 76 8 94
2017 Student 55 20 12 6 1 2 3 80 8 90
2017 Governor-in-council appointment 41 37 5 5 11 0 0 78 16 13
2014 Indeterminate (permanent) 29 36 14 13 7 1 1 66 20 3771
2014 Term 37 27 23 9 3 0 1 65 12 171
2014 Casual 46 30 9 8 3 1 1 79 12 58
2014 Student 46 23 13 5 3 7 5 78 8 45
2014 Governor-in-council appointment 8 36 39 9 0 0 9 48 10 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 28 10 13 11 1 11 61 27 3772
2017 Term 30 22 14 13 9 5 7 59 25 313
2017 Casual 22 16 11 14 9 7 21 52 33 94
2017 Student 18 9 19 14 2 5 33 44 26 90
2017 Governor-in-council appointment 6 17 0 0 5 0 71 81 19 13
2014 Indeterminate (permanent) 28 28 9 14 10 1 10 63 27 3771
2014 Term 32 33 11 6 9 2 7 71 17 171
2014 Casual 27 19 13 11 8 2 21 60 24 58
2014 Student 25 9 5 6 16 8 31 57 36 45
2014 Governor-in-council appointment 0 0 0 19 9 0 72 0 100 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 35 20 14 9 0 1 57 22 3779
2017 Term 33 38 17 7 4 0 1 72 11 312
2017 Casual 42 42 11 5 0 0 0 83 5 94
2017 Student 64 24 9 1 1 0 0 88 2 90
2017 Governor-in-council appointment 23 6 12 19 23 0 18 36 50 13
2014 Indeterminate (permanent) 21 34 21 13 10 0 1 56 23 3774
2014 Term 37 36 17 8 2 1 0 73 9 171
2014 Casual 50 35 14 1 0 0 0 84 1 58
2014 Student 55 42 1 0 1 0 0 97 1 45
2014 Governor-in-council appointment 9 45 18 10 19 0 0 54 29 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 28 11 8 6 6 8 72 16 3774
2017 Term 38 21 12 6 6 9 8 71 14 312
2017 Casual 47 28 3 3 0 8 11 92 4 94
2017 Student 53 9 7 10 0 10 10 78 13 90
2017 Governor-in-council appointment 36 18 12 5 0 0 29 75 8 13
2014 Indeterminate (permanent) 33 26 11 7 6 7 10 71 15 3772
2014 Term 39 23 14 5 5 7 8 73 11 171
2014 Casual 45 36 2 1 3 5 8 93 5 58
2014 Student 39 29 11 1 5 2 14 80 7 45
2014 Governor-in-council appointment 8 18 28 0 0 9 38 48 0 11

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 36 37 27 3781
2017 Term 36 29 35 312
2017 Casual 34 24 41 93
2017 Student 41 17 41 90
2017 Governor-in-council appointment 41 42 16 13
2014 Indeterminate (permanent) 37 33 30 3774
2014 Term 39 29 32 171
2014 Casual 40 16 44 58
2014 Student 59 18 23 45
2014 Governor-in-council appointment 73 27 0 11

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 12 51 22 6 1 8 1378
2017 Term 4 31 18 9 32 6 114
2017 Casual 6 16 6 6 66 0 33
2017 Student 0 3 3 3 91 0 35
2014 Indeterminate (permanent) 10 55 20 10 9999 5 1404
2014 Term 9 50 16 12 9999 13 67
2014 Casual 8 8 16 7 9999 60 25
2014 Student 0 45 6 10 9999 39 25
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 42 9 5 3 0 0 82 8 3777
2017 Term 44 38 10 6 1 0 0 83 8 313
2017 Casual 53 30 9 4 2 1 0 84 6 94
2017 Student 42 46 5 3 3 0 1 89 6 89
2017 Governor-in-council appointment 64 30 0 6 0 0 0 94 6 13
2014 Indeterminate (permanent) 36 43 11 7 3 0 0 79 10 3772
2014 Term 46 38 7 7 2 0 0 84 9 171
2014 Casual 48 41 6 5 0 0 0 89 5 58
2014 Student 47 36 11 3 3 0 0 83 6 45
2014 Governor-in-council appointment 36 45 18 0 0 0 0 82 0 11

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 46 19 12 5 1 0 63 17 3771
2017 Term 28 43 13 9 5 2 1 72 14 310
2017 Casual 30 47 15 5 3 0 0 76 9 93
2017 Student 41 44 6 5 0 4 0 89 5 90
2017 Governor-in-council appointment 24 64 12 0 0 0 0 88 0 13
2014 Indeterminate (permanent) 13 39 21 17 9 1 0 52 26 3772
2014 Term 21 40 20 10 7 2 0 62 17 171
2014 Casual 18 65 10 6 0 2 0 84 6 58
2014 Student 37 32 18 6 4 3 0 71 11 44
2014 Governor-in-council appointment 18 45 29 9 0 0 0 62 9 11

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 28 38 15 5 1 2 21 39 3754
2017 Term 9 19 36 22 7 1 4 32 30 311
2017 Casual 5 18 34 21 15 3 3 38 25 93
2017 Student 6 12 31 28 16 2 4 47 20 90
2017 Governor-in-council appointment 0 11 36 30 23 0 0 53 11 13
2014 Indeterminate (permanent) 14 32 35 13 4 0 1 18 47 3766
2014 Term 10 34 29 16 9 0 2 25 46 170
2014 Casual 3 24 36 26 10 1 0 36 28 57
2014 Student 4 12 44 21 12 3 3 36 17 45
2014 Governor-in-council appointment 0 20 36 45 0 0 0 45 20 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 22 33 21 8 2 3 30 35 3752
2017 Term 11 20 28 19 13 3 6 35 34 308
2017 Casual 10 8 22 30 19 7 4 56 20 94
2017 Student 2 7 19 29 31 8 2 67 11 89
2017 Governor-in-council appointment 11 0 23 30 29 0 6 64 12 13
2014 Indeterminate (permanent) 19 30 28 15 5 1 2 20 50 3770
2014 Term 15 25 24 22 8 1 4 32 42 170
2014 Casual 10 16 28 25 10 5 6 40 29 58
2014 Student 6 22 9 28 21 6 8 57 33 45
2014 Governor-in-council appointment 10 0 45 28 17 0 0 45 10 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 28 28 12 4 1 2 17 54 3762
2017 Term 21 30 26 14 7 1 2 21 52 311
2017 Casual 16 17 28 20 9 9 1 32 38 93
2017 Student 15 18 28 19 12 6 1 33 36 90
2017 Governor-in-council appointment 5 30 29 30 6 0 0 36 35 13
2014 Indeterminate (permanent) 29 31 24 11 3 1 1 14 61 3766
2014 Term 27 26 22 15 4 3 3 21 56 170
2014 Casual 25 13 34 16 8 0 3 25 40 58
2014 Student 17 23 28 14 15 0 3 31 40 45
2014 Governor-in-council appointment 28 39 17 17 0 0 0 17 66 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 28 35 15 5 1 2 20 44 3753
2017 Term 11 19 31 26 10 0 3 37 31 312
2017 Casual 5 12 28 32 15 4 3 51 19 93
2017 Student 6 6 26 29 28 4 1 61 12 89
2017 Governor-in-council appointment 5 28 31 18 18 0 0 36 34 13
2014 Indeterminate (permanent) 15 29 35 15 4 1 1 19 45 3760
2014 Term 9 18 37 23 11 1 1 35 28 169
2014 Casual 3 10 30 34 18 0 5 55 14 57
2014 Student 4 7 25 30 26 3 5 61 12 45
2014 Governor-in-council appointment 0 10 36 36 18 0 0 54 10 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 30 26 10 4 1 2 15 58 3766
2017 Term 12 19 27 21 11 4 6 35 35 312
2017 Casual 8 6 20 25 20 10 10 57 18 93
2017 Student 6 6 13 28 33 10 6 72 13 89
2017 Governor-in-council appointment 11 36 6 30 18 0 0 47 47 13
2014 Indeterminate (permanent) 29 31 24 10 4 1 2 13 61 3772
2014 Term 19 23 27 19 7 1 4 27 45 170
2014 Casual 5 11 27 26 17 5 9 50 18 57
2014 Student 7 22 15 19 29 0 8 52 32 45
2014 Governor-in-council appointment 10 29 19 43 0 0 0 43 39 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 25 31 17 7 1 3 25 43 3753
2017 Term 15 24 23 16 12 4 6 31 44 313
2017 Casual 11 20 21 15 15 11 7 36 38 93
2017 Student 7 15 25 19 19 11 4 45 25 90
2017 Governor-in-council appointment 11 17 37 17 18 0 0 35 28 13
2014 Indeterminate (permanent) 16 24 32 18 7 1 3 25 41 3767
2014 Term 12 24 27 18 10 2 6 31 40 169
2014 Casual 11 10 33 21 14 6 5 39 24 58
2014 Student 7 28 14 20 12 9 9 40 43 45
2014 Governor-in-council appointment 0 0 20 45 26 0 9 78 0 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 29 31 10 5 1 2 16 53 3765
2017 Term 18 24 32 14 7 1 4 22 45 313
2017 Casual 16 12 32 13 14 8 4 31 32 93
2017 Student 2 19 23 33 14 6 2 52 23 90
2017 Governor-in-council appointment 17 24 29 17 12 0 0 29 42 13
2014 Indeterminate (permanent) 25 30 29 9 4 1 2 13 56 3766
2014 Term 15 22 30 16 8 4 4 27 41 170
2014 Casual 19 18 24 25 5 4 5 33 41 58
2014 Student 10 20 25 15 14 9 7 35 35 45
2014 Governor-in-council appointment 19 19 53 9 0 0 0 9 38 11

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 34 9 8 6 1 0 76 14 3771
2017 Term 47 28 8 9 7 0 1 76 16 313
2017 Casual 53 27 6 3 6 4 0 84 10 94
2017 Student 50 28 7 13 0 2 0 79 13 90
2017 Governor-in-council appointment 53 41 5 0 0 0 0 95 0 13
2014 Indeterminate (permanent) 44 31 9 9 5 1 0 76 15 3772
2014 Term 43 31 9 11 5 1 0 75 16 171
2014 Casual 48 36 5 8 2 2 0 86 10 58
2014 Student 48 36 3 6 7 0 0 85 13 45
2014 Governor-in-council appointment 45 45 9 0 0 0 0 91 0 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 40 7 6 3 0 0 85 9 3765
2017 Term 52 33 7 4 3 1 0 87 6 313
2017 Casual 64 25 5 5 0 0 0 90 5 94
2017 Student 64 25 6 6 0 0 0 89 6 90
2017 Governor-in-council appointment 89 11 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 45 40 7 6 2 0 0 85 8 3771
2014 Term 50 37 7 6 1 0 0 87 7 171
2014 Casual 69 25 5 1 0 0 0 94 1 58
2014 Student 66 28 3 0 3 0 0 94 3 45
2014 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 40 17 5 3 4 1 73 9 3772
2017 Term 38 31 16 4 3 7 1 74 8 312
2017 Casual 39 36 9 7 2 7 0 81 10 93
2017 Student 46 33 6 3 3 9 0 87 6 90
2017 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 36 39 14 4 2 5 0 79 6 3770
2014 Term 46 34 9 5 1 5 0 84 6 171
2014 Casual 63 19 6 3 0 9 0 90 3 58
2014 Student 48 23 9 6 1 13 0 81 8 45
2014 Governor-in-council appointment 36 64 0 0 0 0 0 100 0 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 44 14 8 3 1 0 74 12 3771
2017 Term 37 41 10 7 3 4 0 80 9 312
2017 Casual 40 44 7 5 0 4 0 87 5 94
2017 Student 48 36 6 7 1 2 0 86 8 90
2017 Governor-in-council appointment 36 53 0 11 0 0 0 89 11 13
2014 Indeterminate (permanent) 32 42 14 7 3 2 0 75 10 3773
2014 Term 45 34 11 6 1 2 0 81 8 171
2014 Casual 50 38 6 3 0 2 2 91 3 58
2014 Student 39 48 11 3 0 0 0 87 3 45
2014 Governor-in-council appointment 36 64 0 0 0 0 0 100 0 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 44 12 8 4 0 0 76 12 3771
2017 Term 42 33 13 6 5 0 0 75 12 312
2017 Casual 62 24 8 5 1 0 0 86 6 94
2017 Student 68 26 4 2 0 0 0 94 2 90
2017 Governor-in-council appointment 54 34 6 0 0 0 6 94 0 13
2014 Indeterminate (permanent) 31 42 14 8 4 0 0 73 13 3772
2014 Term 43 41 7 7 1 0 1 85 8 171
2014 Casual 73 18 3 6 0 0 0 91 6 58
2014 Student 61 34 5 0 0 0 0 95 0 45
2014 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 11

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 35 15 10 7 5 5 64 20 3777
2017 Term 30 26 16 9 5 8 6 66 16 313
2017 Casual 34 22 6 4 4 14 16 79 12 94
2017 Student 34 20 7 7 4 10 16 74 16 90
2017 Governor-in-council appointment 60 34 0 0 5 0 0 95 5 13
2014 Indeterminate (permanent) 30 32 14 9 6 5 4 68 16 3774
2014 Term 29 29 16 14 3 3 7 64 18 171
2014 Casual 39 19 11 8 2 8 14 74 12 58
2014 Student 35 36 4 1 3 5 16 89 6 45
2014 Governor-in-council appointment 36 45 10 9 0 0 0 81 9 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 44 13 3 2 3 0 82 5 3769
2017 Term 38 44 9 4 2 3 0 85 6 310
2017 Casual 42 39 10 2 2 4 1 85 4 93
2017 Student 54 33 8 1 0 4 0 90 1 90
2017 Governor-in-council appointment 82 18 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 37 43 11 4 2 3 0 83 6 3772
2014 Term 39 36 13 5 4 4 0 78 9 171
2014 Casual 41 39 11 5 0 4 0 83 5 58
2014 Student 42 42 10 3 0 3 0 87 3 45
2014 Governor-in-council appointment 55 45 0 0 0 0 0 100 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 40 10 9 5 3 1 75 14 3773
2017 Term 28 29 14 14 7 7 0 62 23 311
2017 Casual 29 34 7 10 7 11 2 71 20 93
2017 Student 42 14 13 15 4 9 3 64 22 90
2017 Governor-in-council appointment 83 17 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 37 37 11 8 4 2 1 77 12 3775
2014 Term 33 27 15 14 5 6 0 64 20 170
2014 Casual 32 32 8 17 5 5 2 68 23 58
2014 Student 27 14 14 15 8 16 6 52 30 45
2014 Governor-in-council appointment 55 36 0 9 0 0 0 91 9 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 34 20 12 6 4 1 60 19 3773
2017 Term 16 26 22 14 9 11 2 48 26 310
2017 Casual 19 26 20 12 8 12 2 53 23 92
2017 Student 25 19 18 15 6 14 4 53 25 90
2017 Governor-in-council appointment 59 35 5 0 0 0 0 95 0 13
2014 Indeterminate (permanent) 23 34 20 12 6 5 2 60 19 3773
2014 Term 18 29 23 13 5 7 4 53 21 171
2014 Casual 16 23 32 8 6 13 2 46 17 58
2014 Student 18 28 16 17 6 11 5 54 27 45
2014 Governor-in-council appointment 55 45 0 0 0 0 0 100 0 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 21 18 17 19 10 4 37 42 3768
2017 Term 13 18 18 12 16 20 4 40 36 310
2017 Casual 19 18 12 10 8 23 10 56 27 93
2017 Student 26 11 11 9 3 27 12 61 20 90
2017 Governor-in-council appointment 47 12 6 0 11 5 18 78 14 13
2014 Indeterminate (permanent) 11 20 19 19 18 10 3 36 43 3773
2014 Term 15 20 15 19 11 18 2 44 37 171
2014 Casual 19 29 18 10 5 13 8 60 18 58
2014 Student 14 15 5 9 8 32 17 58 33 45
2014 Governor-in-council appointment 18 36 9 9 0 0 28 75 13 11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 51 6 13 4 0 0 76 17 3776
2017 Term 32 44 5 13 6 0 0 76 19 313
2017 Casual 33 45 5 14 4 0 0 77 18 94
2017 Student 53 38 2 7 0 0 0 91 7 90
2017 Governor-in-council appointment 36 41 5 17 0 0 0 77 17 13
2014 Indeterminate (permanent) 31 48 6 12 3 0 0 79 15 3775
2014 Term 34 51 3 8 4 0 0 85 12 171
2014 Casual 45 49 2 3 2 0 0 94 4 58
2014 Student 35 50 3 12 0 0 0 85 12 45
2014 Governor-in-council appointment 45 45 9 0 0 0 0 91 0 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 39 7 13 7 0 0 73 19 3775
2017 Term 37 36 9 11 7 0 0 73 19 313
2017 Casual 41 27 8 20 4 0 0 68 24 94
2017 Student 50 35 1 9 4 0 1 86 12 90
2017 Governor-in-council appointment 60 18 0 17 5 0 0 77 23 13
2014 Indeterminate (permanent) 37 37 8 11 6 0 0 75 17 3765
2014 Term 35 33 12 14 5 1 0 68 19 171
2014 Casual 54 27 3 16 0 0 0 81 16 58
2014 Student 44 32 9 11 4 0 0 76 15 45
2014 Governor-in-council appointment 64 27 9 0 0 0 0 91 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 42 9 9 3 0 0 79 12 3768
2017 Term 40 33 10 12 3 0 1 74 15 311
2017 Casual 39 34 17 8 2 1 0 73 10 94
2017 Student 62 18 12 7 1 0 0 79 8 90
2017 Governor-in-council appointment 65 24 0 5 5 0 0 89 11 13
2014 Indeterminate (permanent) 37 41 11 8 3 0 0 79 10 3770
2014 Term 41 40 8 8 2 1 1 81 10 170
2014 Casual 46 35 14 5 0 0 0 81 5 58
2014 Student 45 36 3 11 1 0 3 84 13 45
2014 Governor-in-council appointment 45 45 9 0 0 0 0 91 0 11

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 28 4 4 1 0 0 90 5 3767
2017 Term 65 26 5 3 1 0 0 92 3 313
2017 Casual 70 24 2 3 0 1 0 95 3 94
2017 Student 81 16 1 2 0 0 0 97 2 90
2017 Governor-in-council appointment 71 23 5 0 0 0 0 95 0 13
2014 Indeterminate (permanent) 63 27 4 4 1 0 0 91 5 3772
2014 Term 66 25 4 3 1 1 0 91 5 171
2014 Casual 79 18 2 0 0 1 0 98 0 58
2014 Student 87 12 0 1 0 0 0 99 1 45
2014 Governor-in-council appointment 63 28 9 0 0 0 0 91 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 26 7 11 5 0 0 77 16 3778
2017 Term 55 19 7 11 7 0 0 74 19 313
2017 Casual 51 26 6 12 4 0 0 77 17 94
2017 Student 63 21 6 7 2 0 0 84 9 90
2017 Governor-in-council appointment 72 12 0 16 0 0 0 84 16 13
2014 Indeterminate (permanent) 49 26 7 12 5 0 0 75 17 3768
2014 Term 51 24 7 14 4 0 0 75 17 170
2014 Casual 70 23 4 3 0 0 0 93 3 58
2014 Student 69 14 6 6 5 0 0 83 11 45
2014 Governor-in-council appointment 55 26 10 10 0 0 0 80 10 11

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 61 23 6 7 3 0 1 85 9 3775
2017 Term 66 20 5 6 2 0 0 86 8 312
2017 Casual 66 12 13 6 1 0 1 79 8 94
2017 Student 67 24 2 4 0 1 1 94 4 90
2017 Governor-in-council appointment 48 29 0 17 0 0 5 82 18 13
2014 Indeterminate (permanent) 64 21 6 6 3 0 1 85 9 3774
2014 Term 60 28 2 5 3 0 1 89 8 171
2014 Casual 82 9 3 5 0 0 0 92 5 58
2014 Student 78 16 5 0 1 0 0 94 1 45
2014 Governor-in-council appointment 64 27 0 10 0 0 0 90 10 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 74 17 4 3 2 0 0 92 4 3770
2017 Term 80 13 4 2 1 0 0 93 3 310
2017 Casual 75 18 3 1 2 0 1 94 3 94
2017 Student 81 16 0 2 0 0 1 98 2 90
2017 Governor-in-council appointment 76 12 7 5 0 0 0 88 5 13
2014 Indeterminate (permanent) 73 17 4 4 2 0 1 91 5 3771
2014 Term 82 12 1 3 1 0 0 95 4 171
2014 Casual 92 5 3 0 0 0 0 97 0 57
2014 Student 77 11 4 0 3 0 5 92 4 45
2014 Governor-in-council appointment 64 36 0 0 0 0 0 100 0 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 32 9 7 3 1 1 80 11 3775
2017 Term 55 27 9 7 1 2 1 83 8 313
2017 Casual 51 21 6 10 0 4 7 81 12 93
2017 Student 52 28 9 4 0 2 4 86 5 90
2017 Governor-in-council appointment 54 29 0 11 5 0 0 84 16 13
2014 Indeterminate (permanent) 45 32 11 7 3 1 1 79 10 3774
2014 Term 51 28 8 6 2 2 2 83 9 171
2014 Casual 74 16 5 2 0 0 3 93 2 58
2014 Student 62 24 7 5 1 0 1 87 7 45
2014 Governor-in-council appointment 26 64 10 0 0 0 0 90 0 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 29 6 4 2 2 1 88 6 3765
2017 Term 61 25 5 3 1 3 2 90 4 312
2017 Casual 65 16 4 5 0 6 3 90 6 94
2017 Student 66 15 2 3 0 9 4 94 4 90
2017 Governor-in-council appointment 54 41 0 0 0 5 0 100 0 13
2014 Indeterminate (permanent) 56 29 6 4 1 2 1 88 5 3772
2014 Term 66 22 3 3 1 4 1 93 4 171
2014 Casual 72 13 0 2 3 3 8 95 5 58
2014 Student 61 25 1 4 0 0 8 94 4 45
2014 Governor-in-council appointment 54 37 0 0 0 9 0 100 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 18 82 3769
2017 Term 13 87 312
2017 Casual 13 87 94
2017 Student 9 91 90
2017 Governor-in-council appointment 0 100 13
2014 Indeterminate (permanent) 18 82 3764
2014 Term 14 86 171
2014 Student 16 84 45
2014 Governor-in-council appointment 0 100 11

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 40 675
2017 Term 41 39
2017 Casual 47 12
2014 Indeterminate (permanent) 39 684
2014 Term 61 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 70 675
2017 Term 54 39
2017 Casual 53 12
2014 Indeterminate (permanent) 69 684
2014 Term 51 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 675
2017 Term 0 39
2017 Casual 0 12
2014 Indeterminate (permanent) 7 684

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 39
2017 Casual 0 12
2014 Indeterminate (permanent) 0 684
2014 Term 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 675
2014 Indeterminate (permanent) 3 684
2014 Term 0 25

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 675
2017 Casual 0 12
2014 Indeterminate (permanent) 5 684
2014 Term 0 25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 675
2017 Term 13 39
2014 Indeterminate (permanent) 4 684
2014 Term 0 25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 45 676
2017 Term 29 41
2017 Casual 57 11
2014 Indeterminate (permanent) 43 685
2014 Term 40 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 676
2017 Term 39 41
2014 Indeterminate (permanent) 43 685
2014 Term 25 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 45 676
2017 Term 38 41
2014 Indeterminate (permanent) 44 685
2014 Term 25 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 39 676
2017 Term 24 41
2014 Indeterminate (permanent) 37 685
2014 Term 37 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 33 676
2017 Term 24 41
2014 Indeterminate (permanent) 33 685
2014 Term 29 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 55 676
2017 Term 55 41
2017 Casual 66 11
2014 Indeterminate (permanent) 55 685
2014 Term 62 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 676
2017 Term 14 41
2014 Indeterminate (permanent) 35 685

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 676
2017 Casual 0 11
2014 Indeterminate (permanent) 1 685

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 676
2017 Term 24 41
2014 Indeterminate (permanent) 6 685

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 676
2014 Indeterminate (permanent) 12 685

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 676
2017 Term 37 41
2017 Casual 43 11
2014 Indeterminate (permanent) 48 685
2014 Term 41 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 676
2017 Term 20 41
2014 Indeterminate (permanent) 30 685
2014 Term 28 25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 676
2014 Indeterminate (permanent) 12 685

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 57 676
2017 Term 41 41
2014 Indeterminate (permanent) 55 686
2014 Term 59 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 676
2017 Term 17 41
2014 Indeterminate (permanent) 29 686
2014 Term 37 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 676
2014 Indeterminate (permanent) 19 686

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 676
2017 Casual 0 11
2014 Indeterminate (permanent) 17 686
2014 Term 0 25

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 676
2014 Indeterminate (permanent) 11 686

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 676
2017 Casual 0 11
2014 Indeterminate (permanent) 6 686

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 676
2017 Term 17 41
2014 Indeterminate (permanent) 15 686
2014 Term 21 25

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 676
2017 Term 0 41
2017 Casual 0 11
2014 Indeterminate (permanent) 13 686

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 676
2017 Term 44 41
2017 Casual 43 11
2014 Indeterminate (permanent) 21 686
2014 Term 29 25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 634
2017 Term 13 38
2017 Casual 0 11
2014 Indeterminate (permanent) 10 641
2014 Term 21 24

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 634
2017 Term 38 38
2014 Indeterminate (permanent) 18 641
2014 Term 39 24

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 634
2017 Term 16 38
2014 Indeterminate (permanent) 9 641

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 634
2014 Indeterminate (permanent) 6 641

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 634
2017 Term 13 38
2017 Casual 0 11
2014 Indeterminate (permanent) 12 641

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 634
2014 Indeterminate (permanent) 12 641

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 634
2017 Term 18 38
2014 Indeterminate (permanent) 14 641
2014 Term 26 24

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 634
2017 Casual 41 11
2014 Indeterminate (permanent) 9 641

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 634
2014 Indeterminate (permanent) 12 641
2014 Term 0 24

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 634
2017 Term 18 38
2014 Indeterminate (permanent) 28 641

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 634
2014 Indeterminate (permanent) 14 641

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 50 634
2017 Term 44 38
2017 Casual 57 11
2014 Indeterminate (permanent) 49 641
2014 Term 38 24

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 634
2014 Indeterminate (permanent) 1 641
2014 Term 0 24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 634
2017 Term 41 38
2014 Indeterminate (permanent) 53 641
2014 Term 39 24

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 634
2017 Term 0 38
2017 Casual 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 634
2017 Term 21 38
2017 Casual 0 11
2014 Indeterminate (permanent) 12 641

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 94 6 676
2017 Term 88 12 41
2017 Casual 67 33 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 16 20 9 9 27 9 40 29 3775
2017 Term 12 14 13 4 4 38 15 55 17 311
2017 Casual 18 7 10 1 2 36 25 65 8 94
2017 Student 13 8 6 6 1 43 24 62 19 89
2017 Governor-in-council appointment 41 53 5 0 0 0 0 95 0 13
2014 Indeterminate (permanent) 9 16 21 8 8 30 7 41 25 3772
2014 Term 10 14 16 4 5 39 11 49 17 171
2014 Casual 13 10 17 5 2 35 19 49 14 58
2014 Student 13 8 4 11 3 31 29 53 37 45
2014 Governor-in-council appointment 18 27 20 9 0 27 0 61 12 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 29 21 10 7 14 2 55 20 3771
2017 Term 20 22 19 4 3 27 4 62 11 313
2017 Casual 28 15 18 2 1 28 8 68 5 94
2017 Student 24 19 14 6 1 32 4 68 11 90
2017 Governor-in-council appointment 47 41 7 5 0 0 0 88 5 13
2014 Indeterminate (permanent) 15 28 23 8 6 18 2 53 18 3769
2014 Term 18 22 19 4 4 30 3 60 12 171
2014 Casual 26 16 14 13 0 29 3 61 19 58
2014 Student 15 21 12 7 3 29 13 63 17 45
2014 Governor-in-council appointment 27 45 9 0 0 18 0 89 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 10 90 3763
2017 Term 7 93 312
2017 Governor-in-council appointment 0 100 13
2014 Indeterminate (permanent) 8 92 3762
2014 Term 7 93 171
2014 Governor-in-council appointment 0 100 11

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 365
2017 Term 32 22
2014 Indeterminate (permanent) 29 302
2014 Term 45 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 86 365
2017 Term 68 22
2014 Indeterminate (permanent) 82 302
2014 Term 81 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 365
2017 Term 0 22
2014 Indeterminate (permanent) 2 302
2014 Term 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 22
2014 Indeterminate (permanent) 0 302
2014 Term 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 365
2014 Indeterminate (permanent) 4 302

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 365
2014 Indeterminate (permanent) 6 302

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 365
2014 Indeterminate (permanent) 12 302

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 364
2014 Indeterminate (permanent) 15 303

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 364
2014 Indeterminate (permanent) 19 303

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 364
2014 Indeterminate (permanent) 7 303

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 364
2014 Indeterminate (permanent) 6 303

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 364
2017 Term 28 24
2014 Indeterminate (permanent) 28 303
2014 Term 55 11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 364
2017 Term 38 24
2014 Indeterminate (permanent) 25 303

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 364
2014 Indeterminate (permanent) 5 303
2014 Term 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Term 0 24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 364
2014 Indeterminate (permanent) 9 303

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 364
2014 Indeterminate (permanent) 18 303
2014 Term 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Term 0 24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 364
2014 Indeterminate (permanent) 8 303
2014 Term 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 0 303

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 364
2014 Indeterminate (permanent) 33 303

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 366
2014 Indeterminate (permanent) 27 303

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 366
2014 Indeterminate (permanent) 13 303

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 366
2017 Term 0 24
2014 Indeterminate (permanent) 12 303
2014 Term 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 366
2017 Term 0 24
2014 Indeterminate (permanent) 16 303
2014 Term 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 366
2014 Indeterminate (permanent) 8 303
2014 Term 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 366
2017 Term 0 24
2014 Indeterminate (permanent) 5 303
2014 Term 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 366
2014 Indeterminate (permanent) 6 303

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 366
2017 Term 0 24
2014 Indeterminate (permanent) 9 303

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 51 366
2017 Term 72 24
2014 Indeterminate (permanent) 55 303
2014 Term 54 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 345
2017 Term 0 24
2014 Indeterminate (permanent) 4 288

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 345
2017 Term 21 24
2014 Indeterminate (permanent) 10 288

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 345

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 345
2017 Term 0 24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 345
2014 Indeterminate (permanent) 2 288

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 345
2017 Term 0 24
2014 Indeterminate (permanent) 4 288
2014 Term 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 345
2014 Indeterminate (permanent) 10 288

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 345
2014 Indeterminate (permanent) 11 288

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 345
2014 Indeterminate (permanent) 6 288
2014 Term 0 11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 345
2017 Term 25 24
2014 Indeterminate (permanent) 23 288

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 345
2017 Term 0 24
2014 Indeterminate (permanent) 13 288

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 345
2017 Term 46 24
2014 Indeterminate (permanent) 48 288

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 345
2017 Term 0 24
2014 Indeterminate (permanent) 2 288
2014 Term 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 59 345
2017 Term 70 24
2014 Indeterminate (permanent) 67 288
2014 Term 46 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 345
2017 Term 0 24

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 345
2014 Indeterminate (permanent) 13 288

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 95 5 364
2017 Term 87 13 23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 17 21 5 4 36 7 48 16 3775
2017 Term 13 11 17 3 2 43 11 53 10 312
2017 Casual 20 7 8 1 2 44 17 71 8 94
2017 Student 15 7 12 1 0 46 18 62 3 90
2017 Governor-in-council appointment 47 53 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 10 16 21 4 3 39 7 48 13 3773
2014 Term 12 12 18 2 3 45 9 52 11 171
2014 Casual 13 14 16 2 0 43 12 60 4 58
2014 Student 9 12 14 3 0 43 18 55 9 45
2014 Governor-in-council appointment 18 27 10 9 0 37 0 70 14 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 33 19 5 4 18 2 65 11 3769
2017 Term 24 21 19 3 2 26 4 65 8 313
2017 Casual 31 16 10 3 1 33 6 77 7 94
2017 Student 28 28 9 3 1 24 7 81 5 90
2017 Governor-in-council appointment 70 30 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 19 29 21 5 3 22 2 63 10 3767
2014 Term 17 21 20 2 3 32 4 60 9 171
2014 Casual 33 22 14 5 0 27 0 75 7 58
2014 Student 14 25 13 3 0 30 15 70 6 45
2014 Governor-in-council appointment 27 45 10 0 0 18 0 88 0 11

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 15 85 3766
2017 Term 15 85 311
2017 Casual 5 95 94
2017 Student 9 91 89
2014 Indeterminate (permanent) 12 88 3764
2014 Term 8 92 171

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 73 27 569
2017 Term 60 40 45
2014 Indeterminate (permanent) 71 29 451
2014 Term 71 29 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 39 6 7 4 1 0 82 12 417
2017 Term 54 21 11 0 11 0 4 77 11 27
2014 Indeterminate (permanent) 48 35 6 8 2 1 1 84 9 322
2014 Term 60 20 0 10 10 0 0 80 20 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 51 9 6 2 1 9 81 9 3776
2017 Term 11 28 15 22 11 6 6 45 38 312
2017 Casual 9 13 12 4 14 10 37 42 35 94
2017 Student 9 14 6 11 9 9 42 47 41 89
2017 Governor-in-council appointment 6 23 0 0 0 0 71 100 0 13
2014 Indeterminate (permanent) 22 52 11 5 1 1 8 81 7 3772
2014 Term 15 40 15 17 7 2 3 58 26 171
2014 Casual 2 10 11 6 9 15 47 30 41 58
2014 Student 7 14 5 5 8 8 54 54 34 45
2014 Governor-in-council appointment 0 9 9 10 9 0 63 24 51 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 18 23 12 8 23 10 36 29 3769
2017 Term 6 12 19 6 11 37 9 33 31 313
2017 Casual 6 5 13 3 3 33 35 37 20 94
2017 Student 7 6 8 1 1 31 46 58 8 89
2017 Governor-in-council appointment 6 29 30 0 5 0 29 49 8 13
2014 Indeterminate (permanent) 6 19 22 13 9 20 10 36 31 3771
2014 Term 6 16 23 8 5 29 13 37 24 171
2014 Casual 0 3 8 2 3 28 56 21 30 58
2014 Student 7 6 9 3 5 8 62 42 27 45
2014 Governor-in-council appointment 0 8 45 0 0 28 19 15 0 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 33 12 4 2 10 9 77 8 3775
2017 Term 28 22 13 5 2 25 7 72 9 313
2017 Casual 19 13 10 0 1 25 32 73 3 94
2017 Student 22 10 7 0 0 23 38 82 0 90
2017 Governor-in-council appointment 17 12 0 0 0 0 71 100 0 13
2014 Indeterminate (permanent) 28 35 13 5 2 9 8 76 8 3773
2014 Term 30 26 13 6 1 21 5 74 8 171
2014 Casual 12 7 10 0 0 26 46 65 0 57
2014 Student 13 11 7 0 3 8 57 69 10 44
2014 Governor-in-council appointment 0 18 18 0 0 0 64 49 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 33 16 7 4 12 8 67 13 3776
2017 Term 23 21 16 3 3 28 6 67 9 312
2017 Casual 19 12 9 1 1 26 32 73 5 94
2017 Student 22 11 6 0 0 25 37 86 0 90
2017 Governor-in-council appointment 12 17 12 0 0 0 59 71 0 13
2014 Indeterminate (permanent) 17 34 18 8 3 12 8 64 14 3770
2014 Term 24 23 16 6 3 23 5 65 13 171
2014 Casual 12 5 10 0 0 27 46 63 0 58
2014 Student 8 14 7 3 0 10 58 67 10 45
2014 Governor-in-council appointment 0 18 18 0 0 9 55 49 0 11
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 30 9 6 5 1 0 80 11 3774
2017 Term 55 27 8 4 5 0 0 83 9 313
2017 Casual 55 29 10 4 1 1 1 85 5 94
2017 Student 60 27 5 3 4 0 1 88 7 90
2017 Governor-in-council appointment 59 12 19 11 0 0 0 70 11 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 28 11 4 5 2 0 79 10 3777
2017 Term 59 24 8 3 5 1 0 84 8 312
2017 Casual 58 23 10 1 3 4 1 86 4 94
2017 Student 68 15 9 2 1 4 0 87 4 90
2017 Governor-in-council appointment 59 17 7 17 0 0 0 76 17 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 38 20 13 9 6 0 55 23 3770
2017 Term 14 37 15 11 12 10 1 57 25 313
2017 Casual 15 18 18 14 13 19 3 43 34 94
2017 Student 14 30 18 9 6 22 1 58 19 90
2017 Governor-in-council appointment 42 47 0 5 5 0 0 89 11 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 35 21 20 11 2 0 46 32 3772
2017 Term 16 33 23 15 11 2 0 50 26 313
2017 Casual 21 27 25 13 7 5 1 51 22 94
2017 Student 25 38 13 15 1 9 0 69 17 90
2017 Governor-in-council appointment 30 54 5 0 11 0 0 84 11 13

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 23 21 15 21 0 2 41 37 3767
2017 Term 11 19 21 20 27 1 1 31 48 312
2017 Casual 19 16 18 17 27 0 3 36 45 93
2017 Student 16 25 22 14 22 0 2 42 36 90
2017 Governor-in-council appointment 54 23 18 0 5 0 0 77 5 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 21 30 22 16 0 1 31 38 3770
2017 Term 20 27 30 13 9 1 1 47 22 313
2017 Casual 20 38 23 12 2 0 4 61 15 94
2017 Student 33 34 26 6 0 0 0 67 6 89
2017 Governor-in-council appointment 30 18 24 17 11 0 0 47 28 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 26 27 21 13 0 1 38 34 3771
2017 Term 24 26 25 14 10 0 1 51 24 312
2017 Casual 32 31 18 11 1 0 6 67 13 93
2017 Student 39 33 21 4 0 0 3 74 5 89
2017 Governor-in-council appointment 30 35 19 11 5 0 0 65 16 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 22 25 21 19 1 2 33 42 3767
2017 Term 22 23 22 19 10 2 3 47 30 312
2017 Casual 30 20 20 18 5 1 5 54 24 94
2017 Student 37 26 18 9 9 0 0 64 18 89
2017 Governor-in-council appointment 18 30 24 5 23 0 0 47 28 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 27 21 13 10 1 5 54 24 3763
2017 Term 38 28 16 8 5 0 4 69 14 312
2017 Casual 45 21 11 4 2 2 16 79 7 94
2017 Student 56 25 6 4 0 0 10 89 4 89
2017 Governor-in-council appointment 35 24 13 17 11 0 0 59 28 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 26 26 17 12 0 1 44 30 3767
2017 Term 33 30 20 10 6 0 2 63 16 313
2017 Casual 42 35 15 5 2 0 1 78 7 94
2017 Student 33 38 21 6 3 0 0 71 8 88
2017 Governor-in-council appointment 30 35 19 0 16 0 0 65 16 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 32 25 13 7 1 1 53 21 3763
2017 Term 29 30 22 11 5 1 2 60 17 312
2017 Casual 40 32 15 11 0 0 2 74 12 94
2017 Student 41 34 11 10 1 2 0 77 12 89
2017 Governor-in-council appointment 41 42 11 0 0 0 6 88 0 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 32 27 16 9 0 1 47 25 3764
2017 Term 26 33 27 8 5 0 1 60 13 313
2017 Casual 44 24 20 8 1 0 3 70 9 94
2017 Student 34 40 15 4 3 3 3 77 7 88
2017 Governor-in-council appointment 53 7 28 0 5 0 6 64 6 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 33 24 14 8 0 1 53 22 3762
2017 Term 27 30 22 13 6 1 1 58 20 313
2017 Casual 33 27 26 9 3 0 1 62 12 94
2017 Student 32 36 18 8 3 0 3 69 12 88
2017 Governor-in-council appointment 58 25 5 5 0 0 6 88 6 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 30 25 15 8 0 2 51 23 3752
2017 Term 32 32 21 9 3 0 3 66 12 313
2017 Casual 39 25 25 9 1 1 0 65 10 94
2017 Student 42 33 16 4 3 1 1 77 7 88
2017 Governor-in-council appointment 60 11 0 17 5 0 6 76 24 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 26 15 7 4 0 2 74 11 3769
2017 Term 55 17 12 7 5 0 4 75 12 312
2017 Casual 53 21 12 8 2 1 2 77 11 94
2017 Student 69 19 10 1 0 0 1 89 1 89
2017 Governor-in-council appointment 66 17 6 5 5 0 0 83 11 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 13 6 5 3 1 4 85 8 3767
2017 Term 76 8 6 2 3 1 5 89 5 313
2017 Casual 79 10 1 3 1 2 3 95 4 94
2017 Student 81 8 5 2 2 0 1 90 4 89
2017 Governor-in-council appointment 95 5 0 0 0 0 0 100 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 27 10 4 3 0 2 83 7 3770
2017 Term 62 22 7 3 1 0 4 88 5 312
2017 Casual 66 21 5 3 1 2 1 90 4 94
2017 Student 70 21 3 4 1 0 1 92 5 88
2017 Governor-in-council appointment 71 5 0 17 0 0 6 82 18 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 21 11 7 5 0 2 77 12 3764
2017 Term 61 19 8 5 3 0 4 83 9 312
2017 Casual 67 23 2 2 1 2 3 94 3 93
2017 Student 78 11 7 1 2 0 1 89 3 89
2017 Governor-in-council appointment 88 5 0 0 0 0 6 100 0 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 17 7 3 1 0 21 86 5 3760
2017 Term 60 5 2 2 0 0 31 94 3 312
2017 Casual 68 5 3 0 0 0 24 96 0 94
2017 Student 70 4 2 1 1 0 23 95 2 89
2017 Governor-in-council appointment 54 23 0 12 5 0 6 82 18 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 20 6 2 1 1 6 91 2 3749
2017 Term 68 14 7 1 0 1 9 91 1 312
2017 Casual 70 15 4 1 0 0 11 94 1 94
2017 Student 88 6 4 0 0 1 2 96 0 89
2017 Governor-in-council appointment 77 12 11 0 0 0 0 89 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 75 12 4 2 1 1 5 93 3 3771
2017 Term 18 9 14 22 33 0 3 28 58 313
2017 Casual 24 6 15 18 32 0 5 32 52 94
2017 Student 39 10 9 21 19 0 1 49 41 90
2017 Governor-in-council appointment 77 17 0 0 0 0 6 100 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 26 12 4 2 0 3 82 5 3761
2017 Term 55 25 9 4 1 0 6 85 5 312
2017 Casual 51 27 12 4 0 1 5 83 4 94
2017 Student 61 17 11 6 2 0 2 80 8 89
2017 Governor-in-council appointment 88 0 5 0 0 0 6 94 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 24 43 18 8 0 0 30 26 3779
2017 Term 10 24 44 14 6 1 0 35 21 312
2017 Casual 10 38 39 9 1 1 2 49 11 94
2017 Student 22 40 29 9 0 0 0 62 9 90
2017 Governor-in-council appointment 41 18 13 23 5 0 0 59 28 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 22 42 19 7 0 1 27 31 3766
2017 Term 8 14 43 22 13 0 0 35 22 311
2017 Casual 6 9 43 24 16 0 2 40 15 94
2017 Student 1 11 27 35 26 0 0 61 12 90
2017 Governor-in-council appointment 5 11 18 42 24 0 0 66 16 13
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 23 21 13 16 4 1 23 77 3775
2017 Term 16 17 22 19 21 4 2 17 83 313
2017 Casual 22 25 19 12 10 8 3 25 75 94
2017 Student 24 21 21 13 17 2 2 25 75 90
2017 Governor-in-council appointment 35 24 28 0 6 6 0 38 62 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 2771
2017 Term 50 246
2017 Casual 43 61
2017 Student 45 65

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 2771
2017 Term 48 246
2017 Casual 34 61
2017 Student 58 65

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 2771
2017 Term 26 246
2017 Casual 28 61
2017 Student 30 65

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 56 2771
2017 Term 30 246
2017 Casual 11 61
2017 Student 3 65

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 2771
2017 Term 3 246
2017 Casual 3 61
2017 Student 2 65

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 39 2771
2017 Term 37 246
2017 Casual 39 61
2017 Student 32 65

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 4 40 22 12 6 17 2720
2017 Term 1 40 21 14 7 18 241
2017 Casual 3 61 14 8 0 14 61
2017 Student 6 57 18 6 5 8 64

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 5 15 16 19 34 2 9 23 59 2773
2017 Term 10 19 15 19 32 2 4 30 54 247
2017 Casual 15 16 13 22 22 3 9 36 50 62
2017 Student 13 26 21 10 19 3 8 44 33 66

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 2 7 11 17 56 2 6 9 79 2769
2017 Term 6 11 9 16 54 2 3 18 73 247
2017 Casual 8 8 12 17 44 2 10 18 68 62
2017 Student 10 15 19 14 37 2 4 26 54 66
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