2017 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	39	9	9	6	1	0	76	15	293
2017	Not a person with a disability	36	45	9	6	4	0	0	81	10	4308
2014	Person with a disability	29	41	12	11	7	0	0	70	18	263
2014	Not a person with a disability	34	43	11	8	4	0	0	77	12	4528
2011	Person with a disability	41	29	7	11	11	0	1	71	22	177
2011	Not a person with a disability	38	38	10	8	5	0	0	76	13	3364
2008	Person with a disability	33	36	10	8	13	0	0	69	21	167
2008	Not a person with a disability	36	41	11	8	5	0	0	76	13	2826

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	30	15	11	16	0	0	58	27	293
2017	Not a person with a disability	32	38	14	10	7	0	0	70	16	4308

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	58	28	5	3	4	0	87	8	292
2017	Not a person with a disability	55	33	8	2	1	0	88	4	4299
2014	Person with a disability	57	31	8	3	0	0	88	4	263
2014	Not a person with a disability	62	28	7	2	1	0	89	4	4529
2011	Person with a disability	65	23	6	2	2	1	90	5	177
2011	Not a person with a disability	58	30	8	3	1	0	88	4	3368

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	33	10	6	8	76	14	291
2017	Not a person with a disability	43	39	10	5	3	82	8	4291
2014	Person with a disability	40	33	12	9	7	73	16	263
2014	Not a person with a disability	44	37	11	5	3	81	8	4527
2011	Person with a disability	44	32	7	7	10	76	16	176
2011	Not a person with a disability	43	38	9	6	3	81	10	3367
2008	Person with a disability	38	40	5	8	10	78	17	170
2008	Not a person with a disability	40	41	10	6	3	81	9	2853

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	29	14	6	12	0	1	67	19	293
2017	Not a person with a disability	43	32	15	6	4	1	0	75	10	4303
2014	Person with a disability	34	30	18	11	6	0	0	65	17	263
2014	Not a person with a disability	38	36	15	7	4	1	0	74	11	4526
2011	Person with a disability	30	31	11	11	14	2	1	62	26	176
2011	Not a person with a disability	36	33	16	8	5	1	0	70	14	3363

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	31	12	8	11	0	1	69	19	293
2017	Not a person with a disability	41	35	14	7	4	0	0	76	11	4299
2014	Person with a disability	34	34	15	11	5	0	0	68	17	263
2014	Not a person with a disability	37	36	14	8	4	0	0	74	11	4524
2011	Person with a disability	30	29	16	12	12	0	1	60	24	176
2011	Not a person with a disability	35	36	15	9	5	0	0	71	14	3362
2008	Person with a disability	26	31	14	16	13	1	0	57	28	169
2008	Not a person with a disability	31	39	14	10	5	0	0	71	15	2849

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	19	18	11	10	4	1	59	22	293
2017	Not a person with a disability	37	26	16	9	7	4	1	66	17	4309
2014	Person with a disability	31	25	15	13	11	3	1	59	26	263
2014	Not a person with a disability	34	26	17	10	7	4	1	63	19	4527
2011	Person with a disability	30	23	15	12	15	4	1	56	29	176
2011	Not a person with a disability	36	26	16	11	8	4	0	64	19	3360
2008	Person with a disability	28	23	13	15	18	2	1	52	34	169
2008	Not a person with a disability	30	27	17	13	9	5	1	59	23	2849

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	47	25	12	5	8	2	1	74	13	293
2017	Not a person with a disability	48	31	9	6	4	2	0	81	9	4314
2014	Person with a disability	47	25	12	6	6	3	0	75	13	263
2014	Not a person with a disability	49	29	11	5	3	2	1	80	9	4529
2011	Person with a disability	38	29	13	8	7	5	1	71	16	177
2011	Not a person with a disability	46	29	11	7	3	2	1	77	11	3365
2008	Person with a disability	36	25	11	12	10	5	1	65	24	170
2008	Not a person with a disability	41	29	12	7	6	3	1	74	14	2854

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	45	28	10	7	8	1	1	75	15	292
2017	Not a person with a disability	47	34	7	7	4	1	0	81	11	4311
2014	Person with a disability	41	31	12	8	8	1	0	72	16	263
2014	Not a person with a disability	47	33	9	7	4	1	0	80	11	4530
2011	Person with a disability	42	29	8	13	7	1	1	72	20	177
2011	Not a person with a disability	44	33	9	8	4	0	0	78	12	3365
2008	Person with a disability	39	22	11	14	12	2	0	62	26	170
2008	Not a person with a disability	40	32	11	10	6	1	0	73	16	2854

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	52	22	9	7	8	75	16	292
2017	Not a person with a disability	53	27	9	6	4	81	10	4307
2014	Person with a disability	49	26	10	6	9	74	15	262
2014	Not a person with a disability	52	29	10	5	3	82	9	4529

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	31	16	9	10	7	1	62	21	293
2017	Not a person with a disability	33	32	15	8	5	7	0	70	14	4314
2014	Person with a disability	29	31	13	10	7	9	1	67	19	263
2014	Not a person with a disability	33	33	14	7	4	9	0	73	12	4522
2011	Person with a disability	27	29	11	8	19	5	1	60	29	177
2011	Not a person with a disability	30	31	16	9	7	6	0	66	17	3368

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	27	17	11	13	5	0	57	25	293
2017	Not a person with a disability	31	33	17	10	6	3	0	66	17	4311
2014	Person with a disability	31	29	16	11	9	3	2	63	20	263
2014	Not a person with a disability	30	33	17	10	6	4	0	66	16	4525
2011	Person with a disability	23	34	14	8	18	3	1	59	26	177
2011	Not a person with a disability	26	33	17	12	9	3	0	61	21	3367
2008	Person with a disability	17	22	19	12	24	5	1	41	38	170
2008	Not a person with a disability	22	32	19	12	11	3	0	56	24	2856

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	28	16	16	11	8	0	53	29	292
2017	Not a person with a disability	22	33	20	12	7	6	0	59	20	4304
2014	Person with a disability	22	27	19	14	9	8	2	53	26	263
2014	Not a person with a disability	21	32	20	14	7	7	0	57	22	4524
2011	Person with a disability	11	39	15	18	12	4	1	53	31	177
2011	Not a person with a disability	16	36	20	15	7	6	0	55	23	3371
2008	Person with a disability	8	24	20	18	21	9	1	35	44	170
2008	Not a person with a disability	11	31	21	20	10	7	0	46	32	2851

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	19	16	11	19	9	0	49	33	293
2017	Not a person with a disability	24	29	17	13	10	7	0	57	25	4310
2014	Person with a disability	23	23	19	12	14	9	1	51	29	263
2014	Not a person with a disability	24	28	17	13	10	8	0	57	24	4520
2011	Person with a disability	18	29	15	10	23	4	1	50	34	177
2011	Not a person with a disability	19	30	18	14	11	8	0	54	27	3370
2008	Person with a disability	12	19	14	16	25	13	0	36	47	170
2008	Not a person with a disability	15	29	18	15	13	10	0	49	31	2852

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	22	15	17	17	6	1	46	37	292
2017	Not a person with a disability	22	34	18	14	9	4	0	58	24	4308
2014	Person with a disability	22	27	18	14	14	4	1	52	29	263
2014	Not a person with a disability	21	33	18	15	8	4	0	57	24	4517
2011	Person with a disability	16	33	13	18	18	0	1	50	36	177
2011	Not a person with a disability	18	36	16	17	10	3	0	56	27	3366
2008	Person with a disability	13	32	14	18	22	1	0	45	41	170
2008	Not a person with a disability	16	35	17	19	10	3	0	52	30	2852

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	34	12	15	13	0	1	60	28	293
2017	Not a person with a disability	29	38	15	11	7	0	0	67	18	4309
2014	Person with a disability	24	28	16	17	12	1	0	53	30	263
2014	Not a person with a disability	27	36	16	13	8	0	0	63	21	4526
2011	Person with a disability	23	26	14	17	19	0	1	50	36	177
2011	Not a person with a disability	25	37	15	14	8	0	0	63	22	3369

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	35	36	11	9	9	0	0	71	18	293
2017	Not a person with a disability	36	42	10	8	3	0	0	79	11	4307

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	20	18	14	15	19	3	41	37	292
2017	Not a person with a disability	15	24	17	15	10	18	2	48	30	4313
2014	Person with a disability	12	17	18	16	19	17	2	36	42	263
2014	Not a person with a disability	13	23	19	15	10	16	3	45	31	4529

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	32	9	9	9	0	1	73	18	293
2017	Not a person with a disability	43	34	11	7	4	0	1	77	12	4316
2014	Person with a disability	38	31	11	8	10	1	1	70	18	263
2014	Not a person with a disability	42	35	11	7	4	0	1	77	11	4529
2011	Person with a disability	30	40	6	12	10	1	1	72	23	177
2011	Not a person with a disability	40	36	11	9	5	0	0	76	13	3368
2008	Person with a disability	34	33	10	10	14	0	1	67	23	170
2008	Not a person with a disability	33	35	13	11	7	1	0	69	18	2852

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	32	12	8	6	0	6	72	15	49
2017	Not a person with a disability	33	38	11	8	2	4	4	77	11	920
2014	Person with a disability	38	38	8	12	2	2	0	78	14	49
2014	Not a person with a disability	29	39	11	8	3	4	6	75	12	887

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	31	11	13	14	2	1	61	28	293
2017	Not a person with a disability	34	35	12	12	6	2	0	70	18	4309
2014	Person with a disability	26	38	12	13	9	2	0	65	22	263
2014	Not a person with a disability	30	39	12	12	5	2	1	70	18	4530
2011	Person with a disability	27	40	7	12	13	1	1	68	25	177
2011	Not a person with a disability	32	36	12	12	6	2	0	69	19	3370
2008	Person with a disability	25	33	9	14	16	2	1	59	31	170
2008	Not a person with a disability	28	39	13	11	6	2	1	69	18	2854

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	20	14	15	16	9	2	48	35	293
2017	Not a person with a disability	27	28	14	11	9	10	1	61	23	4313
2014	Person with a disability	25	21	16	14	13	11	1	52	30	263
2014	Not a person with a disability	27	28	14	12	9	9	1	61	23	4528
2011	Person with a disability	32	14	9	15	20	9	2	51	39	177
2011	Not a person with a disability	31	26	15	11	10	7	1	61	23	3365
2008	Person with a disability	25	20	12	11	24	8	1	50	38	170
2008	Not a person with a disability	30	27	13	11	9	9	1	63	22	2856

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	36	9	19	12	0	60	31	293
2017	Not a person with a disability	30	39	11	13	6	0	69	20	4314
2014	Person with a disability	26	36	13	15	9	1	63	24	263
2014	Not a person with a disability	30	39	10	14	6	0	69	20	4527
2011	Person with a disability	31	36	10	13	8	3	68	22	177
2011	Not a person with a disability	31	41	11	11	5	1	72	17	3366
2008	Person with a disability	24	40	11	14	12	0	63	26	170
2008	Not a person with a disability	24	43	13	13	6	1	68	19	2855

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	28	12	11	7	0	0	70	18	292
2017	Not a person with a disability	40	39	12	7	3	0	0	79	10	4304
2014	Person with a disability	32	38	11	10	8	0	0	71	19	263
2014	Not a person with a disability	38	39	12	7	4	0	0	77	11	4528
2011	Person with a disability	39	33	11	9	7	0	1	73	16	177
2011	Not a person with a disability	42	35	11	7	5	0	0	77	12	3364
2008	Person with a disability	38	30	13	9	10	1	0	68	19	170
2008	Not a person with a disability	35	39	12	8	5	0	0	75	13	2853

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	46	31	6	10	7	0	0	77	17	292
2017	Not a person with a disability	44	37	8	7	3	0	0	82	10	4304
2014	Person with a disability	37	40	7	9	7	0	0	77	16	263
2014	Not a person with a disability	42	37	9	7	4	0	0	80	11	4528
2011	Person with a disability	40	35	6	9	8	1	1	77	18	177
2011	Not a person with a disability	42	39	9	6	4	0	0	81	10	3368
2008	Person with a disability	41	37	5	9	8	0	0	78	17	170
2008	Not a person with a disability	38	41	9	7	4	0	0	80	11	2853

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	23	17	12	18	2	2	51	31	292
2017	Not a person with a disability	26	33	17	12	8	3	0	61	21	4308
2014	Person with a disability	20	25	16	15	17	7	1	48	35	263
2014	Not a person with a disability	22	32	18	14	10	3	1	57	25	4525
2011	Person with a disability	19	26	15	15	20	2	3	47	36	176
2011	Not a person with a disability	23	35	17	13	10	2	0	59	23	3367
2008	Person with a disability	15	23	16	19	24	3	0	39	45	170
2008	Not a person with a disability	18	34	17	16	12	3	0	54	29	2847

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	22	11	13	29	4	1	44	45	293
2017	Not a person with a disability	24	29	15	15	13	3	2	55	29	4299
2014	Person with a disability	16	18	14	15	31	2	3	36	49	262
2014	Not a person with a disability	20	25	15	17	18	3	2	48	37	4526
2011	Person with a disability	15	17	10	19	32	3	3	34	55	176
2011	Not a person with a disability	18	28	14	18	18	2	2	47	38	3367
2008	Person with a disability	12	26	10	20	29	2	1	39	50	169
2008	Not a person with a disability	17	32	15	17	17	2	1	50	35	2848

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	32	14	12	11	1	0	63	24	292
2017	Not a person with a disability	32	38	13	10	6	0	0	71	16	4293
2014	Person with a disability	24	39	11	14	11	0	0	63	25	263
2014	Not a person with a disability	26	41	14	11	6	0	1	68	18	4527
2011	Person with a disability	26	32	12	14	14	1	2	60	28	177
2011	Not a person with a disability	31	40	12	10	6	0	0	72	16	3363

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	32	12	11	9	0	1	67	21	292
2017	Not a person with a disability	37	35	14	8	5	0	0	72	13	4298
2014	Person with a disability	32	32	13	12	10	1	0	64	23	263
2014	Not a person with a disability	33	37	15	9	6	0	1	70	15	4525

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	32	11	11	10	0	0	68	21	292
2017	Not a person with a disability	36	38	14	8	4	0	0	74	12	4298
2014	Person with a disability	30	36	10	14	10	1	0	66	24	263
2014	Not a person with a disability	34	39	13	9	5	0	0	73	14	4528
2011	Person with a disability	31	42	8	8	9	1	2	74	17	176
2011	Not a person with a disability	38	39	11	7	3	1	1	78	11	3361

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	33	16	11	13	6	1	58	26	292
2017	Not a person with a disability	23	38	20	9	5	5	0	64	15	4310

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	29	12	10	10	1	0	68	20	292
2017	Not a person with a disability	43	32	11	8	5	0	0	76	13	4304
2014	Person with a disability	32	33	18	8	9	0	1	65	17	262
2014	Not a person with a disability	40	34	12	8	5	1	1	74	13	4526
2011	Person with a disability	35	33	9	11	11	0	1	69	22	177
2011	Not a person with a disability	40	36	11	8	4	1	1	76	13	3366

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	20	12	14	11	4	8	59	28	292
2017	Not a person with a disability	39	24	10	9	8	2	8	70	19	4299
2014	Person with a disability	32	18	11	10	16	3	11	57	30	263
2014	Not a person with a disability	40	24	10	8	7	2	10	72	17	4528
2011	Person with a disability	28	17	17	10	15	3	10	52	29	177
2011	Not a person with a disability	32	23	10	11	12	2	9	62	26	3365
2008	Person with a disability	29	19	10	9	19	0	13	55	33	170
2008	Not a person with a disability	30	24	11	13	12	2	9	61	27	2852

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	37	12	9	3	0	1	75	12	293
2017	Not a person with a disability	40	36	15	6	3	0	1	77	8	4314
2014	Person with a disability	29	28	24	10	6	1	1	58	17	263
2014	Not a person with a disability	38	34	16	7	5	0	1	72	12	4528
2011	Person with a disability	34	32	16	10	4	1	1	68	15	177
2011	Not a person with a disability	34	35	18	8	5	0	1	69	13	3371
2008	Person with a disability	31	28	19	13	7	0	2	60	20	169
2008	Not a person with a disability	29	33	20	10	7	0	1	63	17	2850

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	46	18	9	7	10	4	5	71	19	293
2017	Not a person with a disability	50	21	7	5	5	4	6	80	12	4308
2014	Person with a disability	52	20	6	6	8	4	4	79	14	263
2014	Not a person with a disability	50	22	8	4	4	4	7	82	9	4526
2011	Person with a disability	53	24	3	6	7	2	5	83	14	177
2011	Not a person with a disability	48	25	8	7	5	2	4	78	13	3366

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Person with a disability	28	38	34	293
2017	Not a person with a disability	30	37	33	4311
2014	Person with a disability	28	39	33	263
2014	Not a person with a disability	29	35	35	4527
2011	Person with a disability	23	43	34	177
2011	Not a person with a disability	32	35	32	3371

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Person with a disability	15	33	28	5	7	12	85
2017	Not a person with a disability	9	40	30	6	9	7	1277
2014	Person with a disability	20	28	29	7	9999	17	74
2014	Not a person with a disability	10	36	32	8	9999	14	1316
2011	Person with a disability	17	19	53	7	9999	5	42
2011	Not a person with a disability	14	37	34	6	9999	8	1085

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	48	31	7	5	7	1	0	80	12	292
2017	Not a person with a disability	49	38	7	4	2	0	0	87	6	4305
2014	Person with a disability	48	35	7	5	5	0	0	83	10	263
2014	Not a person with a disability	46	38	9	4	2	1	0	85	6	4528
2011	Person with a disability	47	32	10	5	5	1	1	80	10	177
2011	Not a person with a disability	45	39	8	5	2	1	0	84	8	3367
2008	Person with a disability	50	28	9	5	8	0	0	79	12	170
2008	Not a person with a disability	45	38	8	5	3	0	0	84	8	2850

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	39	13	9	9	2	1	69	18	292
2017	Not a person with a disability	32	42	14	8	3	1	0	74	11	4303
2014	Person with a disability	34	37	14	7	5	2	0	73	13	263
2014	Not a person with a disability	30	42	15	8	3	2	0	73	11	4526
2011	Person with a disability	26	48	10	9	4	1	1	76	14	177
2011	Not a person with a disability	31	43	14	7	3	1	0	76	10	3365

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	18	39	14	9	1	4	25	35	293
2017	Not a person with a disability	11	25	34	16	9	1	4	27	38	4283
2014	Person with a disability	13	27	37	11	8	1	3	21	41	262
2014	Not a person with a disability	11	27	35	15	8	1	3	24	39	4518
2011	Person with a disability	16	28	33	13	6	1	3	19	47	176
2011	Not a person with a disability	12	28	34	15	8	1	2	24	41	3358
2008	Person with a disability	20	24	36	11	6	0	3	17	46	169
2008	Not a person with a disability	12	28	35	16	6	1	2	23	41	2850

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	13	22	17	19	4	7	41	34	292
2017	Not a person with a disability	9	17	28	22	17	3	5	42	28	4265
2014	Person with a disability	10	22	32	18	10	2	5	31	35	262
2014	Not a person with a disability	11	18	29	21	14	3	4	38	31	4511
2011	Person with a disability	14	17	32	18	13	4	3	33	33	176
2011	Not a person with a disability	9	17	29	25	14	2	4	41	28	3354
2008	Person with a disability	16	22	30	15	9	2	5	26	41	167
2008	Not a person with a disability	10	20	31	23	11	2	3	35	32	2840

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	15	29	17	14	2	7	35	33	293
2017	Not a person with a disability	11	19	29	18	12	3	7	34	33	4274
2014	Person with a disability	11	18	26	21	12	5	7	38	32	261
2014	Not a person with a disability	12	19	29	18	11	3	6	32	35	4509
2011	Person with a disability	15	21	28	16	11	5	4	30	39	175
2011	Not a person with a disability	13	19	30	18	11	3	6	32	35	3347
2008	Person with a disability	19	21	25	18	7	3	7	28	44	169
2008	Not a person with a disability	14	22	31	18	9	2	5	28	39	2841

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	13	29	23	18	0	5	44	26	291
2017	Not a person with a disability	7	16	30	23	16	1	6	42	26	4269
2014	Person with a disability	12	18	27	24	14	1	5	40	31	260
2014	Not a person with a disability	9	16	31	23	14	1	5	40	27	4501
2011	Person with a disability	18	18	33	15	13	1	2	29	37	176
2011	Not a person with a disability	10	19	33	21	12	1	4	35	31	3346
2008	Person with a disability	16	23	28	18	12	1	3	31	40	168
2008	Not a person with a disability	10	20	33	23	10	1	3	34	31	2841

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	18	25	17	14	3	6	33	40	293
2017	Not a person with a disability	13	20	26	18	15	2	6	36	36	4274
2014	Person with a disability	21	19	26	16	11	1	5	29	43	261
2014	Not a person with a disability	14	22	27	17	13	2	5	33	39	4514
2011	Person with a disability	24	25	23	8	14	2	4	24	52	176
2011	Not a person with a disability	18	25	27	14	10	1	4	26	45	3358
2008	Person with a disability	29	31	19	10	8	0	3	18	62	169
2008	Not a person with a disability	20	26	25	15	9	1	4	26	48	2838

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	13	22	25	15	15	1	8	34	39	293
2017	Not a person with a disability	12	20	28	18	12	4	6	34	36	4281
2014	Person with a disability	15	23	31	15	9	3	5	26	41	262
2014	Not a person with a disability	13	19	26	20	13	4	5	36	36	4513
2011	Person with a disability	16	16	26	18	16	2	6	36	35	175
2011	Not a person with a disability	11	19	28	21	13	3	5	37	33	3353
2008	Person with a disability	22	26	26	14	8	1	4	23	51	169
2008	Not a person with a disability	16	25	25	17	10	3	4	29	44	2847

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	14	32	16	11	2	7	30	35	292
2017	Not a person with a disability	10	18	32	18	13	3	5	34	31	4276
2014	Person with a disability	13	25	28	16	11	3	4	29	41	260
2014	Not a person with a disability	11	20	32	18	11	3	5	32	33	4512

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	26	7	11	14	0	68	25	292
2017	Not a person with a disability	49	29	8	7	5	1	79	13	4313
2014	Person with a disability	48	23	7	13	9	1	71	22	263
2014	Not a person with a disability	51	29	7	7	5	1	81	12	4526

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	32	8	11	6	1	76	16	292
2017	Not a person with a disability	50	35	7	5	2	0	85	8	4306
2014	Person with a disability	46	33	6	11	4	0	79	15	263
2014	Not a person with a disability	50	36	7	5	2	0	86	7	4522

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	45	26	14	5	6	2	2	74	11	293
2017	Not a person with a disability	45	34	13	3	2	3	1	82	5	4300
2014	Person with a disability	45	27	12	7	5	4	0	74	13	262
2014	Not a person with a disability	52	30	10	2	1	4	0	85	4	4521

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	36	7	8	7	1	1	78	15	293
2017	Not a person with a disability	45	38	9	5	2	1	0	84	7	4313
2014	Person with a disability	43	31	13	7	5	1	0	75	12	263
2014	Not a person with a disability	50	33	9	3	2	2	0	85	5	4529
2011	Person with a disability	36	31	11	8	9	3	1	70	18	176
2011	Not a person with a disability	40	36	13	6	3	2	0	78	9	3373

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	34	9	6	9	0	1	77	14	292
2017	Not a person with a disability	51	35	8	4	2	0	0	86	6	4304
2014	Person with a disability	47	27	11	9	5	1	0	75	14	263
2014	Not a person with a disability	54	33	7	3	2	0	0	87	5	4522
2011	Person with a disability	43	27	11	9	10	0	1	70	18	176
2011	Not a person with a disability	46	35	10	5	3	0	0	81	8	3366
2008	Person with a disability	28	32	12	11	16	1	1	60	27	170
2008	Not a person with a disability	37	39	12	8	4	0	0	76	12	2851

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	29	13	10	11	5	3	64	22	293
2017	Not a person with a disability	31	31	15	8	6	5	4	68	15	4311
2014	Person with a disability	30	28	15	10	11	3	3	61	22	263
2014	Not a person with a disability	35	31	13	8	5	5	4	72	13	4529

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	30	12	3	5	5	1	78	9	291
2017	Not a person with a disability	42	42	9	3	2	2	0	86	5	4296
2014	Person with a disability	43	38	10	3	3	3	0	84	6	263
2014	Not a person with a disability	41	41	10	3	1	3	0	85	4	4523
2011	Person with a disability	38	41	7	6	4	3	1	82	11	177
2011	Not a person with a disability	40	38	12	4	2	4	0	81	6	3363

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	39	30	11	8	7	3	1	73	16	293
2017	Not a person with a disability	42	36	9	6	4	2	1	80	10	4296
2014	Person with a disability	45	31	8	7	4	3	2	79	12	263
2014	Not a person with a disability	42	37	9	6	3	2	1	82	9	4525
2011	Person with a disability	45	30	6	6	8	4	1	79	14	177
2011	Not a person with a disability	43	34	9	6	3	3	1	80	10	3365
2008	Person with a disability	39	28	10	9	11	2	1	69	21	169
2008	Not a person with a disability	37	34	10	8	5	4	1	76	14	2854

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	34	15	9	10	3	1	65	19	293
2017	Not a person with a disability	33	34	16	8	4	4	1	70	13	4305
2014	Person with a disability	24	29	20	10	9	5	2	57	21	263
2014	Not a person with a disability	27	34	19	9	4	6	1	65	15	4523
2011	Person with a disability	25	31	18	11	11	3	1	59	22	177
2011	Not a person with a disability	24	36	18	11	5	5	1	64	17	3368

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	18	18	14	21	10	2	40	39	293
2017	Not a person with a disability	20	25	16	13	12	10	3	52	29	4304
2014	Person with a disability	21	12	16	17	22	9	3	37	45	263
2014	Not a person with a disability	20	24	18	14	12	10	3	50	30	4523
2011	Person with a disability	17	20	11	18	24	8	3	41	47	177
2011	Not a person with a disability	17	21	17	15	14	12	3	45	34	3365

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	44	4	13	5	0	77	19	293
2017	Not a person with a disability	38	46	4	8	3	0	84	11	4312
2014	Person with a disability	37	40	4	13	5	0	77	18	263
2014	Not a person with a disability	40	45	4	8	3	0	85	11	4530
2011	Person with a disability	40	40	3	11	4	1	81	15	177
2011	Not a person with a disability	43	44	4	7	2	0	87	9	3369
2008	Person with a disability	38	44	1	11	5	0	82	17	169
2008	Not a person with a disability	37	48	5	8	2	0	85	11	2852

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	35	36	8	15	6	0	71	21	292
2017	Not a person with a disability	43	36	7	9	5	0	79	14	4307
2014	Person with a disability	35	37	8	11	8	1	73	20	263
2014	Not a person with a disability	47	35	6	8	4	0	82	12	4529
2011	Person with a disability	46	35	5	6	7	1	82	13	176
2011	Not a person with a disability	45	34	8	8	4	0	80	12	3365

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	32	10	10	4	1	1	76	14	289
2017	Not a person with a disability	46	37	8	6	2	0	0	84	8	4298
2014	Person with a disability	40	34	9	10	7	0	0	74	16	263
2014	Not a person with a disability	45	37	9	6	2	0	0	83	8	4524

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	74	19	4	2	0	1	1	94	3	291
2017	Not a person with a disability	72	20	3	3	1	0	0	93	4	4308
2014	Person with a disability	76	18	2	2	1	1	0	95	3	263
2014	Not a person with a disability	73	20	3	2	1	0	0	94	3	4527
2011	Person with a disability	78	14	4	2	0	1	2	94	2	177
2011	Not a person with a disability	75	18	3	2	1	0	1	94	3	3365
2008	Person with a disability	81	10	2	2	2	1	1	93	5	168
2008	Not a person with a disability	73	20	3	3	1	0	1	93	4	2848

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	73	17	5	3	2	1	0	91	4	293
2017	Not a person with a disability	66	18	5	7	4	0	1	85	11	4310
2014	Person with a disability	75	17	2	2	3	0	0	93	5	263
2014	Not a person with a disability	65	19	5	7	4	0	1	85	10	4528
2011	Person with a disability	74	15	3	5	1	1	1	91	6	176
2011	Not a person with a disability	67	16	5	8	3	0	1	84	11	3367
2008	Person with a disability	77	14	2	2	2	1	1	93	5	169
2008	Not a person with a disability	65	18	5	8	4	0	1	83	11	2849

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	74	17	4	2	1	1	2	93	3	293
2017	Not a person with a disability	69	17	5	5	3	0	2	87	8	4312
2014	Person with a disability	78	13	3	3	2	0	1	93	4	263
2014	Not a person with a disability	72	15	4	4	3	0	2	89	7	4529
2011	Person with a disability	76	11	3	2	2	0	5	92	5	176
2011	Not a person with a disability	70	14	6	4	3	0	2	86	8	3365
2008	Person with a disability	71	7	5	2	3	1	11	89	5	170
2008	Not a person with a disability	66	14	4	5	5	0	5	85	11	2850

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	81	10	4	1	3	0	1	92	4	293
2017	Not a person with a disability	79	12	4	2	2	0	2	93	4	4306
2014	Person with a disability	82	13	2	1	1	0	1	96	2	263
2014	Not a person with a disability	80	11	3	2	2	0	2	93	3	4525
2011	Person with a disability	80	7	4	1	2	1	5	92	3	177
2011	Not a person with a disability	78	12	4	2	2	0	2	92	4	3369
2008	Person with a disability	79	8	2	2	1	1	6	94	3	170
2008	Not a person with a disability	78	9	3	2	2	0	4	92	5	2854

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	65	15	9	3	4	2	3	84	7	293
2017	Not a person with a disability	59	21	8	5	2	2	3	85	7	4312
2014	Person with a disability	63	19	8	2	1	2	4	88	3	263
2014	Not a person with a disability	61	21	7	4	3	1	3	85	7	4522

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	67	15	7	2	1	4	3	89	4	292
2017	Not a person with a disability	66	20	5	3	2	2	2	90	5	4306
2014	Person with a disability	70	17	5	2	2	4	0	91	4	263
2014	Not a person with a disability	67	20	5	3	1	2	2	91	4	4519
2011	Person with a disability	77	12	6	1	0	1	4	93	1	177
2011	Not a person with a disability	69	18	6	3	1	2	2	90	4	3365
2008	Person with a disability	74	12	6	3	1	2	1	89	4	170
2008	Not a person with a disability	65	19	7	3	2	2	2	88	5	2851

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	29	71	293
2017	Not a person with a disability	14	86	4311
2014	Person with a disability	33	67	263
2014	Not a person with a disability	13	87	4521

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	57	84
2017	Not a person with a disability	50	602
2014	Person with a disability	52	86
2014	Not a person with a disability	47	609

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	69	84
2017	Not a person with a disability	62	602
2014	Person with a disability	67	86
2014	Not a person with a disability	62	609

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	6	84
2017	Not a person with a disability	7	602
2014	Not a person with a disability	5	609

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Person with a disability	84
2017	Not a person with a disability	602
2014	Person with a disability	86
2014	Not a person with a disability	609

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	84
2017	Not a person with a disability	4	602
2014	Not a person with a disability	5	609

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	6	84
2017	Not a person with a disability	5	602
2014	Person with a disability	6	86
2014	Not a person with a disability	5	609

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	84
2017	Not a person with a disability	4	602
2014	Person with a disability	8	86
2014	Not a person with a disability	3	609

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	32	85
2017	Not a person with a disability	35	603
2014	Person with a disability	40	86
2014	Not a person with a disability	35	608

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	56	85
2017	Not a person with a disability	35	603
2014	Person with a disability	43	86
2014	Not a person with a disability	39	608

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	54	85
2017	Not a person with a disability	43	603
2014	Person with a disability	64	86
2014	Not a person with a disability	41	608

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	55	85
2017	Not a person with a disability	41	603
2014	Person with a disability	50	86
2014	Not a person with a disability	41	608

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	31	85
2017	Not a person with a disability	24	603
2014	Person with a disability	31	86
2014	Not a person with a disability	26	608

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	61	85
2017	Not a person with a disability	55	603
2014	Person with a disability	46	86
2014	Not a person with a disability	52	608

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	33	85
2017	Not a person with a disability	29	603
2014	Person with a disability	42	86
2014	Not a person with a disability	35	608

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	85
2014	Not a person with a disability	1	608

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	85
2017	Not a person with a disability	7	603
2014	Person with a disability	6	86
2014	Not a person with a disability	8	608

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	85
2017	Not a person with a disability	8	603
2014	Person with a disability	14	86
2014	Not a person with a disability	12	608

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	60	85
2017	Not a person with a disability	44	603
2014	Person with a disability	59	86
2014	Not a person with a disability	46	608

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	85
2017	Not a person with a disability	23	603
2014	Person with a disability	23	86
2014	Not a person with a disability	24	608

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	21	85
2017	Not a person with a disability	13	603
2014	Person with a disability	26	86
2014	Not a person with a disability	10	608

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	47	85
2017	Not a person with a disability	51	603
2014	Person with a disability	50	85
2014	Not a person with a disability	53	608

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	34	85
2017	Not a person with a disability	25	603
2014	Person with a disability	27	85
2014	Not a person with a disability	30	608

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	85
2017	Not a person with a disability	5	603
2014	Person with a disability	11	85
2014	Not a person with a disability	11	608

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	24	85
2017	Not a person with a disability	14	603
2014	Person with a disability	31	85
2014	Not a person with a disability	19	608

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	85
2017	Not a person with a disability	10	603
2014	Person with a disability	12	85
2014	Not a person with a disability	12	608

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	85
2017	Not a person with a disability	3	603
2014	Person with a disability	15	85
2014	Not a person with a disability	6	608

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	85
2017	Not a person with a disability	13	603
2014	Person with a disability	13	85
2014	Not a person with a disability	14	608

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	85
2017	Not a person with a disability	7	603
2014	Person with a disability	17	85
2014	Not a person with a disability	9	608

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	27	85
2017	Not a person with a disability	30	603
2014	Person with a disability	20	85
2014	Not a person with a disability	24	608

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	74
2017	Not a person with a disability	15	580
2014	Person with a disability	10	72
2014	Not a person with a disability	13	573

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	23	74
2017	Not a person with a disability	19	580
2014	Person with a disability	13	72
2014	Not a person with a disability	20	573

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	74
2017	Not a person with a disability	11	580
2014	Person with a disability	11	72
2014	Not a person with a disability	12	573

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	580
2014	Not a person with a disability	8	573

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	74
2017	Not a person with a disability	10	580
2014	Person with a disability	7	72
2014	Not a person with a disability	13	573

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	74
2017	Not a person with a disability	15	580
2014	Not a person with a disability	12	573

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	74
2017	Not a person with a disability	17	580
2014	Person with a disability	13	72
2014	Not a person with a disability	16	573

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	74
2017	Not a person with a disability	9	580
2014	Person with a disability	13	72
2014	Not a person with a disability	8	573

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	74
2017	Not a person with a disability	10	580
2014	Person with a disability	16	72
2014	Not a person with a disability	11	573

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	29	74
2017	Not a person with a disability	22	580
2014	Person with a disability	31	72
2014	Not a person with a disability	24	573

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	74
2017	Not a person with a disability	8	580
2014	Person with a disability	13	72
2014	Not a person with a disability	10	573

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	51	74
2017	Not a person with a disability	41	580
2014	Person with a disability	60	72
2014	Not a person with a disability	45	573

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	1	573

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	55	74
2017	Not a person with a disability	46	580
2014	Person with a disability	53	72
2014	Not a person with a disability	48	573

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	1	580

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	74
2017	Not a person with a disability	12	580
2014	Person with a disability	18	72
2014	Not a person with a disability	10	573

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	96	4	85
2017	Not a person with a disability	91	9	602

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	14	20	7	12	24	5	43	28	293
2017	Not a person with a disability	19	18	18	5	4	26	10	57	15	4305
2014	Person with a disability	19	13	19	8	14	21	6	43	31	263
2014	Not a person with a disability	19	16	18	5	4	28	9	56	16	4528

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	22	20	4	11	13	1	59	18	293
2017	Not a person with a disability	31	29	18	5	3	12	2	70	9	4304
2014	Person with a disability	29	23	17	10	9	11	1	59	22	263
2014	Not a person with a disability	31	27	18	5	3	15	2	69	10	4527
2011	Person with a disability	31	23	15	10	13	7	1	59	25	177
2011	Not a person with a disability	36	35	14	5	3	7	0	76	9	3362

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	21	79	292
2017	Not a person with a disability	6	94	4313
2014	Person with a disability	25	75	262
2014	Not a person with a disability	6	94	4512

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	34	61
2017	Not a person with a disability	36	272
2014	Person with a disability	40	63
2014	Not a person with a disability	35	275

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	83	61
2017	Not a person with a disability	81	272
2014	Person with a disability	83	63
2014	Not a person with a disability	76	275

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	272
2014	Not a person with a disability	4	275

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Person with a disability	61
2017	Not a person with a disability	272
2014	Person with a disability	63

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	61
2017	Not a person with a disability	5	272
2014	Not a person with a disability	6	275

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	3	272
2014	Not a person with a disability	4	275

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	61
2017	Not a person with a disability	9	272
2014	Person with a disability	10	63
2014	Not a person with a disability	7	275

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	61
2017	Not a person with a disability	29	271
2014	Person with a disability	10	64
2014	Not a person with a disability	25	276

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	61
2017	Not a person with a disability	23	271
2014	Person with a disability	8	64
2014	Not a person with a disability	23	276

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	19	271
2014	Person with a disability	8	64
2014	Not a person with a disability	19	276

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	271
2014	Not a person with a disability	6	276

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	27	61
2017	Not a person with a disability	27	271
2014	Person with a disability	18	64
2014	Not a person with a disability	22	276

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	18	61
2017	Not a person with a disability	25	271
2014	Person with a disability	10	64
2014	Not a person with a disability	19	276

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	6	276

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	11	271
2014	Not a person with a disability	8	276

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	61
2017	Not a person with a disability	22	271
2014	Not a person with a disability	21	276

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	61
2017	Not a person with a disability	0	271

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	65	61
2014	Person with a disability	68	64
2014	Not a person with a disability	3	276

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Person with a disability	61
2017	Not a person with a disability	271
2014	Person with a disability	64
2014	Not a person with a disability	276

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	61
2017	Not a person with a disability	20	271
2014	Person with a disability	23	64
2014	Not a person with a disability	29	276

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	43	60
2017	Not a person with a disability	25	272
2014	Person with a disability	32	64
2014	Not a person with a disability	26	275

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	60
2017	Not a person with a disability	10	272
2014	Person with a disability	22	64
2014	Not a person with a disability	13	275

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	60
2017	Not a person with a disability	4	272
2014	Not a person with a disability	6	275

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	33	60
2017	Not a person with a disability	9	272
2014	Person with a disability	27	64
2014	Not a person with a disability	13	275

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	60
2017	Not a person with a disability	5	272
2014	Not a person with a disability	7	275

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	60
2017	Not a person with a disability	3	272
2014	Person with a disability	11	64
2014	Not a person with a disability	7	275

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	272
2014	Person with a disability	12	64
2014	Not a person with a disability	10	275

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	60
2017	Not a person with a disability	4	272
2014	Person with a disability	15	64
2014	Not a person with a disability	5	275

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	40	60
2017	Not a person with a disability	59	272
2014	Person with a disability	39	64
2014	Not a person with a disability	49	275

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	264
2014	Person with a disability	13	57
2014	Not a person with a disability	7	257

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	14	264
2014	Not a person with a disability	12	257

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	3	264
2014	Not a person with a disability	3	257

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	52
2017	Not a person with a disability	2	264
2014	Not a person with a disability	4	257

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	2	264
2014	Not a person with a disability	2	257

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	264
2014	Not a person with a disability	5	257

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	52
2017	Not a person with a disability	13	264
2014	Person with a disability	17	57
2014	Not a person with a disability	7	257

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	52
2017	Not a person with a disability	10	264
2014	Person with a disability	9	57
2014	Not a person with a disability	8	257

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	24	52
2017	Not a person with a disability	9	264
2014	Person with a disability	16	57
2014	Not a person with a disability	7	257

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	37	52
2017	Not a person with a disability	20	264
2014	Person with a disability	21	57
2014	Not a person with a disability	19	257

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	17	52
2017	Not a person with a disability	10	264
2014	Not a person with a disability	8	257

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	53	52
2017	Not a person with a disability	45	264
2014	Person with a disability	46	57
2014	Not a person with a disability	45	257

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	57
2014	Not a person with a disability	2	257

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	73	52
2017	Not a person with a disability	56	264
2014	Person with a disability	50	57
2014	Not a person with a disability	60	257

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	52

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	52
2017	Not a person with a disability	13	264
2014	Person with a disability	14	57
2014	Not a person with a disability	12	257

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	94	6	61
2017	Not a person with a disability	92	8	271

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	13	21	4	9	28	6	48	20	293
2017	Not a person with a disability	20	18	18	2	2	32	9	62	8	4304
2014	Person with a disability	22	13	18	7	6	27	7	53	20	261
2014	Not a person with a disability	21	15	18	3	2	33	9	61	8	4522

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	22	20	4	9	14	1	62	15	293
2017	Not a person with a disability	35	30	16	2	2	13	2	76	5	4296
2014	Person with a disability	32	24	14	6	6	15	2	68	15	262
2014	Not a person with a disability	35	26	16	3	2	17	2	75	5	4523
2011	Person with a disability	38	29	12	7	6	8	1	73	14	177
2011	Not a person with a disability	42	34	11	3	2	7	0	83	5	3366

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	53	47	293
2017	Not a person with a disability	15	85	4310
2014	Person with a disability	50	50	262
2014	Not a person with a disability	12	88	4514

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	89	11	153
2017	Not a person with a disability	75	25	631
2014	Person with a disability	87	13	131
2014	Not a person with a disability	75	25	540

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	33	6	15	8	0	1	71	23	136
2017	Not a person with a disability	49	36	4	7	2	0	1	87	9	476
2014	Person with a disability	47	34	5	7	7	0	0	81	14	114
2014	Not a person with a disability	56	33	5	3	1	1	1	90	5	409

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	43	9	5	1	5	6	83	7	292
2017	Not a person with a disability	25	45	10	8	4	2	5	76	13	4311
2014	Person with a disability	31	42	9	6	4	3	5	79	10	263
2014	Not a person with a disability	25	47	10	6	3	3	7	79	10	4525
2011	Person with a disability	33	43	11	4	1	2	7	83	5	176
2011	Not a person with a disability	27	49	10	7	2	1	4	80	10	3366
2008	Person with a disability	38	40	10	4	2	0	6	84	6	170
2008	Not a person with a disability	25	48	10	9	3	1	4	77	13	2856

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	23	19	9	9	20	7	49	25	293
2017	Not a person with a disability	12	22	20	8	5	24	9	50	20	4295
2014	Person with a disability	13	21	21	8	11	19	7	46	26	263
2014	Not a person with a disability	11	21	20	7	5	23	12	50	19	4523
2011	Person with a disability	14	18	16	18	14	14	5	41	40	176
2011	Not a person with a disability	12	24	22	10	6	21	6	49	21	3364

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	26	10	2	4	11	5	81	8	293
2017	Not a person with a disability	43	29	10	2	1	10	6	84	4	4309
2014	Person with a disability	40	27	8	5	2	12	5	81	9	262
2014	Not a person with a disability	39	29	10	2	1	11	7	83	5	4525
2011	Person with a disability	41	24	11	6	5	8	5	75	12	176
2011	Not a person with a disability	42	30	11	3	1	9	4	83	5	3367
2008	Person with a disability	36	31	12	6	3	7	5	76	10	170
2008	Not a person with a disability	35	34	11	3	2	10	5	81	6	2855

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	27	13	5	5	13	4	72	12	292
2017	Not a person with a disability	35	30	12	3	2	12	6	79	6	4297
2014	Person with a disability	32	24	14	5	3	17	6	72	10	262
2014	Not a person with a disability	32	29	13	4	1	15	7	77	7	4520
2011	Person with a disability	36	21	12	8	8	10	5	68	18	176
2011	Not a person with a disability	33	30	15	4	2	11	4	75	8	3366
2008	Person with a disability	23	30	12	11	12	8	5	60	26	169
2008	Not a person with a disability	29	32	14	7	4	9	4	71	13	2856

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	56	22	6	7	8	0	1	79	15	292
2017	Not a person with a disability	57	25	7	5	4	1	1	84	9	4309

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	57	20	9	4	7	2	1	79	11	292
2017	Not a person with a disability	56	25	10	4	4	2	0	82	8	4312

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	30	17	15	14	4	1	51	31	293
2017	Not a person with a disability	17	37	20	12	7	7	1	58	20	4311

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	29	18	15	18	3	1	47	35	293
2017	Not a person with a disability	19	38	18	13	8	3	1	60	22	4312

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	17	19	16	33	0	1	30	50	293
2017	Not a person with a disability	14	20	20	18	26	0	1	35	45	4309

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	30	24	14	12	1	2	49	27	293
2017	Not a person with a disability	20	26	28	16	9	0	1	47	25	4312

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	30	19	13	10	1	2	56	24	292
2017	Not a person with a disability	25	29	22	13	7	1	3	56	21	4298

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	23	21	14	15	1	3	47	30	293
2017	Not a person with a disability	23	26	23	15	11	1	2	50	26	4302

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	45	23	12	6	3	2	9	77	9	293
2017	Not a person with a disability	47	24	13	5	3	1	8	77	9	4304

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	26	19	15	13	1	2	51	29	291
2017	Not a person with a disability	30	29	22	10	8	0	1	60	18	4295

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	29	19	11	8	2	2	60	20	292
2017	Not a person with a disability	32	33	19	9	5	1	2	66	15	4292

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	28	22	17	9	2	3	50	28	291
2017	Not a person with a disability	25	30	23	13	6	1	2	57	20	4291

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	30	19	9	10	1	1	61	19	292
2017	Not a person with a disability	32	30	20	10	6	1	2	63	17	4293

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	32	19	14	10	0	1	56	25	290
2017	Not a person with a disability	29	31	20	10	6	0	2	62	17	4283

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	44	26	16	6	5	0	2	72	11	290
2017	Not a person with a disability	54	24	12	4	3	0	2	80	7	4304

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	61	15	5	6	9	1	3	79	15	291
2017	Not a person with a disability	74	11	5	3	2	1	4	89	6	4308

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	55	24	11	3	5	1	2	81	8	292
2017	Not a person with a disability	60	24	8	3	2	0	3	87	5	4305

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	55	19	6	8	11	1	2	75	19	290
2017	Not a person with a disability	63	18	8	5	3	0	3	83	8	4299

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	55	9	2	3	1	0	29	91	6	290
2017	Not a person with a disability	58	12	5	2	1	0	23	91	3	4303

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	61	15	5	2	2	2	13	89	5	287
2017	Not a person with a disability	70	15	5	2	1	0	8	92	3	4291

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	47	16	8	9	13	1	6	68	24	292
2017	Not a person with a disability	57	15	8	7	9	0	4	75	16	4310

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	29	19	11	7	1	3	61	19	291
2017	Not a person with a disability	53	26	12	4	2	0	3	81	6	4301

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	20	39	17	13	1	0	31	30	293
2017	Not a person with a disability	13	31	38	13	5	0	0	44	18	4313

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	26	33	17	7	1	1	24	43	291
2017	Not a person with a disability	7	18	41	23	11	0	1	34	25	4305

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	18	20	14	22	2	1	23	77	293
2017	Not a person with a disability	19	22	23	15	18	2	1	20	80	4316

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	29	220
2017	Not a person with a disability	27	3335

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	36	220
2017	Not a person with a disability	38	3335

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	29	220
2017	Not a person with a disability	25	3335

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	49	220
2017	Not a person with a disability	54	3335

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	220
2017	Not a person with a disability	7	3335

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	44	220
2017	Not a person with a disability	39	3335

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Person with a disability	4	37	17	14	8	20	218
2017	Not a person with a disability	4	46	19	11	5	15	3271

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	7	14	18	17	36	3	4	23	58	221
2017	Not a person with a disability	10	20	16	19	25	2	8	33	49	3358

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	2	8	7	12	62	3	6	11	81	221
2017	Not a person with a disability	3	8	11	17	53	2	6	12	76	3357

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 117. Are you a person with a disability?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.